Best Hvac Issues in Phoenix AZ

Joe has been to my new home twice now in the past 5 days and both times he went above and beyond getting our issues fixed! I couldn't be happier with his services and if anyone I know needs anything done, this company will be the first I recommend! While I hope I don't need anymore issues fixed, I would be happy to have them fixed by Joe! Thanks again!!!

Aaron was so thorough! I appreciated him explaining the entire maintenance process. He also went through what to expect with our current air conditioning system. Aaron was awesome, I highly recommend Hays!

Nathan and Jay from penguin air and plumbing was out at our house. They provided amazing customer service. Very friendly and took the time to explain exactly what was going on and what my best options were. They also took the time to answer questions I had about future work I wanted to get done. Very fast and friendly service.

Incredible service and professionalism. Technicians were very helpful and the entire process from inspection and diagnosis to installation was great. We had an older hot water tank quit on us overnight and in less than 24 hours we had the problem solved with a new tank. They helped us explore all of our options and let us decide what we wanted to do. Great company!

Showed up on time, did the job and left the place clean!

The technician quickly diagnoses my problem and had the parts on hand to immediately repair my AC Unit.

A/C stopped working, called on a Saturday morning and tech was out that afternoon. System was installed new by Parker & Sons 4 years ago, still under warranty. Tech did not have part to make the repair, was going to order it and give me a status report on Monday morning. Then tech tried to sell me on a surge protector for the HVAC system. Said it was necessary but could not tell me why they didn't install one when they first put the system in. If it was that necessary, why wasn't it installed then? Of course, got no answer. Received no call on Monday. Called first thing Tuesday to get a status, was told they had received the part on Monday and are ready to finish the repair. Tech came out on Tuesday afternoon and finished. Was then informed that there was a $95 charge that was called a deductible. First explanation was that we did not do the necessary system inspections and that's why we were being charged. I informed the tech that inspections were done and paperwork could be produced. Inspections were done by another company due to lack of professionalism from Parker & Sons. Second explaination for the charge was due to the cost of location and picking up the needed part, the part that was under warranty. Paid the charge and called the CS rep that I initially talked to, was given his voice mail. Still waiting for a call back, it's been over a week. I've been told that I must buy an inspection package thru Parker & Sons or the remaining 6 years on the warranty will be null and void. I have talked to four people there to try and explain all the reasons for my disatisfaction (we have had other garbage work done by them), but nobody cares to listen. I am frustrated with the lack of professionalism, lack of quality work, constant upselling of unnecessary products and services, no returning of phone calls and upper management indifference. I figure I have 6 more years of them holding me hostage before I can deal with a company that cares more about their customers.

Great service and response time. They are honest, reasonable and their work quality is terrific!

Called Ryan at 8pm and he was here at 7am the next morning. He spent 40 minutes troubleshooting the problem to find out an electrician had shut off a switch in the attic. He didn't charge me a dime for his service. He's the only AC/heating guy I'll ever use now.

Very..very satisfied

Excellent service, quality communication, friendly and informative. Ashley and Tony are exceptional technicians that anyone would be fortunate to have them service their home or business.

When it came time to replace/upgrade our 20 year old heat pump, Tom and Steve @ Mountainside Air came highly recommended and did not disappoint. They were extremely responsive, professional and took time to walk us through our various options and the pros/cons of each. When installing the unit, the attention to detail, quality, and personal pride in their work was obvious. Would highly recommend.

Derek arrived on time, was professional, cordial, and repaired my furnace. Definitely, I highly recommend him and his the company Circulate HVAC.

My AC went out and they had an Emergency Tech out and my AC was fixed in just under 2 hours from when I called. Very friendly and honest.

I was searching for an affordable HVAC furnace service. Gladly, there was a company that I called that sent a repairman to manage the service. The repairman was the best. He was doing the service repair with strong intuition and courage. He was able to finish the service successfully using his skills and knowledge. He was really capable of the work. Thank you for giving me a great service at an affordable price. I really loved it. Till the next service with you!

Our technician, Timothy Halbeck, was on time, upbeat, and thorough. He even hammered down some nails that were starting to come up on the catwalk in the attic. He did a great job.

Safety check after all smoke / carbon monoxide detectors alarming. Fire department confirmed carbon monoxide present . Newman Commercial Refrigeration came out within a few hours to check system. Very professional. Would strongly recommend Newman Commercial Refrigeration.

Lyle was very professional and trustworthy. A positive experience!

Roy and his team were on-time, dressed professionally and were easy to communicate with. Instead of recommending an expensive fix for my airflow concern, they suggested we try a manual change of airflow by manipulating a couple different vents. The room that was once very warm in the Summer is much cooler and now my guests can be comfortable when visiting. I would recommend them to anyone. Keep up the great work and always do right by your customers and you’ll never be short on customers or need to advertise, Roy!

Saw one of this companies vehicles driving dangerously on I-17 north bound today at 1:30PM