SERVICES
A/C filter replacement, A/C system dismantlement, A/C system maintenance, A/C system repair, Cleaning, Ductless heating and A/C services, HVAC duct and vent cleaning, HVAC duct and vent installation, HVAC duct and vent repair, HVAC system maintenance, HVAC system repair, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Installation, Portable A/C services, Repair HVAC, Thermostat installation, Thermostat repair, Ventilated ceiling installation, A/C Systems, After Hour Services, Air Conditioner And Heating, Air Conditioning Components, Air Conditioning Emergency, Air Conditioning Issues, Air Conditioning Repair And Replacement, Air Conditioning Units, Air Conditioning Upgrade, Air Duct, Air Ducts, Air Filters, Air Filtration Systems, Air Flow, Air Purification, Air Purifiers Installed, Air Sealing, Attic Insulation, Blown-In Attic Insulation, Carbon Monoxide Detection, Carbon Monoxide Testing, Careers Services, Club Maintenance, Commercial A/C and Heating, Commercial Buildings, Commercial Services Call, Condenser Coil Inspect, Cooling Equipment, Cooling Systems, Duct Design, Duct Insulation, Duct Leakage Testing, Duct Modification, Duct Sealing, Duct System Inspection, Duct Systems, Ducts Checked, Ductwork Improvements, Ductwork Layout, Ductwork Tested, Effective Repair, Electrical Connections, Exceptional Air Conditioning, Exhaust Fans, Flue Pipe, Gas Furnace, Gas Furnaces, Gas Heat, Heat Pump Units, Heat Pumps, Heat Recovery Ventilators, Heating And Cooling, Heating Equipment, Home Energy Audits, Home Performance Services, Laundry Rooms, Maintenance Checks, Needed Repair, New Ac Unit, New Ductwork, New Furnace, New Hvac Installed, Packaged Air Conditioners, Pressure Testing, Preventive Maintenance Plan, Re Installing, Recent Air Conditioning, Regular Maintenance, Remodel Project, Repair Or Replacement, Residential And Commercial, Residential Electric, Routine Maintenance, Same Day Service, Scheduled Maintenance, System Inspection, Ventilation Systems, Fan installation, Blown Attic Insulation,
Reviews
Great job, from quote all the way to the initial start up of the new unit. The team was super friendly and took the time to answer all our questions. No surprises on the install or hidden charges. Keep up the great work!
Addison Porcelli
2 months ago
We just used Larson AC to upgrade our HVAC system to a brand new Bosch IDP Packaged Heat Pump and had a great experience. We were first introduced to Ish who came out for the initial consultation and were appreciative of both his knowledge and patience while answering all of our questions, and let me tell you, we had a ton of questions. Fast forward to install day and he came back out again to explain everything we discussed to the install team which we greatly appreciated because we knew all of our concerns would be addressed. The install team of Mike, Zach, and Brandon did a fantastic job. Not only did they get the job done in an efficient manner, they were extremely respectful of our home and space throughout the day. All three of them were professional and courteous and we felt like we were in good hands the entire day. We couldn't be happier with the service we received from Larson and would recommend them to anyone needing HVAC work done.
jude fightmaster
5 months ago
I am in the process of interviewing duct/insulation businesses to audit our home for energy efficiency. I will analyze bids from three firms, Larson is one of those businesses, Sam and Evan, their reps, were prompt, professional, and knowledgeable. They were detailed with their assessment and proposal. I will make a decision by the end of this month.There was some confusion over the cost of the inspection. I was quoted one figure from the office when I set up the appointment and another from the tech during his review. I made a quick call to the office. The result was a satisfactory resolution.
Paul LaVanne
5 months ago
From start to finish the Larson’s team was fantastic. After calling several other companies first, Larson’s was the only company able to get me scheduled for an after hours service call the same day. I was given an arrival window for a technician from 5-8pm and notified that if receiver a call 30 mins prior to their arrival. Lyle called me at 5:20 and was knocking on my door just a few minutes after 5:50. Lyle was able to diagnose my problem, provide a solution, implement the repair, and was cleaned up and walking out just before 6:30. Very impressed with the Larson team and will definitely call them again for any future service needs.
I absolutely loved the prompt and professional communication, from making the appointment, alerting me that the technician was on his way, and even sent a picture of the technician to ensure we stay safe and only open the door for the right person! Honest work, shared all of the details and pictures of the unit as well as the current performance. Highly recommend them!
They do a great job explaining everything that needs to be done and why. Our Technician Jon Mielke has come out to do all our services and he simple amazing. So personable and helpful. I feel like he and Larson are really honest and want to help.Jon is also really great with our rescue dog.
Jennifer Britton
6 months ago
If you live in a hot climate like AZ, it’s essential to have a reliable and trustworthy air conditioning company like Larson Air. We’ve been customers of Larson Air for the past few years, and have always been impressed with their team. Their response time is quick and they show up when they say they will. They are professional, friendly, responsible and reliable. They work hard to get the job done right. We recently had to get a new air conditioner for our home, and the Larson Air team was great every step of the way, even when we ran into snags and problems. They saw the job through and were professional and reliable throughout the whole process. We highly recommend Larson Air for all your AC & Heating needs.
Forward Press
8 months ago
I can’t say enough good things about how great our technician Lyle was. He showed up right on time for each appointment and worked hard to get everything done in a timely manner. He also went on his own and double checked a unit we didn’t think we had an issue with and found a gas leak that we didn’t know we had. He didn’t have to go the extra mile but he did. We will be using Larson AC as long as we live in AZ. Hopefully the company reads this because I need LYLE to get a day off for his hard work. Also, it may sound like it, but this is not Lyle’s mom writing this. He’s just that good!!Davee
Mike & Zack did a wonderful job installing a new a/c unit. They were on time and absolutely ready for the job. The rest of the crew (crane and cleanup) were on time and finished quickly. The new Trane unit works great! Quiet and efficient. We are totally pleased and would highly recommend Larson Heating and A/C.
This company is awesome, quick response, on time, and professional. Larson air does a great job showing you the options and explaining everything thoroughly.Their install technicians are on time, courteous and explain everything if you have questions. They took great care when they arrived, laying down drop clothes so not to track dirt into the house. IMPRESSIVE.I highly recommend Larson A/C if you need a new system, or maintenance for your existing system.If you need a new heating/ cooling system give this company a call.I am so impressed.
Ruth Reinhold
4 months ago
Jonathan was awesome! He came ready to work. He was energetic, positive and worked hard. He was able to explain the issues he found and give me proposed costs. Very pleased with the service. I’ll use them again and again!
Vanessa Corfield
7 months ago
I had a great experience with Jon who replaced my capacitor. He arrived on time, properly diagnosed the issue, and gave me an overview of how everything else is performing as well. He also took the time to help me with a separate issue with the heating which he didn't have to do, but did anyway and I really appreciated it! Only downside (and this has nothing to do with Jon) is that the prices are a bit steep, including the service/diagnostic fee.
Secret Freezer
a month ago
A trio of wonderful humans came to replace an HVAC unit, and in the process, I got to know some really spectacular folks who not only did a magnificent job but were truly effective and efficient in doing so.Mike, Zack, and Branden showed up a few minutes early and were ready to get the process going. They were thorough in their work, attentive to the surroundings, communicative, polite without a facade, hard-working, and very obviously exceptionally skilled in their craft.I think the best part of meeting these fine folks was in getting to know these fine folks. Such a splendid experience that I was hardly able to contain the joy I felt at finally having heat (and AC, of course) since my 20yo heat pump gave out in October of 2022 (it's the end of February of 2023 when this work occurred).Mike, Zack, and Branden were fantastic but possibly overshadowed by their Project Manager, Claude. He, and he alone, is the reason I chose to give my business to Larson Air Conditioning. When I met Claude, we went over the issues and problems that I was having, and he methodically compiled the data necessary to design a system that best suited my needs. In this process, I got a chance to have a series of amazing conversations with Claude, getting to know somebody and the sheer quality of another human along the way.We all know there are hundreds of shops out there here in Phoenix that do this line of work, but only Larson Air Conditioning has Claude, Mike, Zack, and Branden.In fact, the entire team there at Larson AC is spectacular. From the front office to the PMs, from the installation techs and QA Manager, these folks were professional, giving, and extremely dedicated to doing the right thing (aka what's best for business). I am so impressed that I'm writing a review which is something that I both loathe and harbor much disdain for, fully knowing at the same time that as an author, I have come to understand the sheer importance of having that, both positive and negative.Luckily though, I had the fortune to work with a stellar company in Larson Air Conditioning, who designed and implemented a system that met my needs, not something that lined their pockets. All of the folks, from the top down, at Larson Air Conditioning are the types of folks that I wished other businesses employed and that held the same corporate values of the customer is the single most important asset you can ever have.While I'd love to give them more stars in this rating, I can only add A+++ to my review of Larson Air Conditioning and Claude, Mike, Zack, and Branden.-SFP
Octavio took photos of the amperage measurements and shared them with me, explaining what they indicate. He also showed me photos of the interior and exterior coils, providing explanations. He reviewed coverages and pricing. I am pleased with his service.
Ellen Douglass
5 months ago
I subscribe to the maintenance program. Larson does a great job reminding me when I need to schedule. Today Sam came out to do the maintenance check. He was excellent, very thorough and explained everything!
Terry Fleming
4 months ago
Outstanding experience from beginning to end. We had 3 local hvac companies make a proposal for a new ac unit/heatpump. Larson was an easy choice. Ish sat down with us, explained the options, answered all of our questions thoroughly, and followed through on every detail. The price was right and we got the unit that best fit our needs.
Sheri Heitner
3 weeks ago
I’ve used Larson Air for a few years and have an annual service agreement with them. This company is really wonderful. The employees in the office follow up, are kind and Octavio is fantastic. He knows my systems well, he’s always on time, and it’s very easy to tell that he enjoys his job.
I have an older and odd setup in a Scottsdale condo, where they use hot water from the water heater to the air handler for heat, and of course require a lot of cooling. I've had multiple leaks in the past and attempts from other HVAC providers have all failed. I had Larson out to assess and to provide options for fix and replace, they were great. Opted to repair with drain pan fix, condensate pump and transformer additions, coil cleaning and refrigerant added, and more. The service (and sales) team is awesome, I will keep using them 100% including their annual 'cool club' plan for maintenance visits and future discounts. Very happy to find a smart and responsive HVAC experts like Larson, HIGHLY RECOMMEND!!
We just had our maintenance check up after having our new AC unit installed this past fall and Evan did a great job with the check up. We got such a detailed report afterwards with pictures and comments on the unit very impressed with the follow up from Larson.
Tylan did the post install service today for my Bosch packaged heat pump and was excellent. He was very detail oriented and helpful, and ensured that all the duct sealing required was properly completed
Jennifer Nakata
3 weeks ago
Zack and Mike installed 2 new AC units. They are professional, respectful, fast and thorough. I highly recommend these two for any job small or big. Consummate professionals !!
We have used Larson’s many times for HVAC repair and maintenance, and joined their Club. Very pleased- always responsive, on time, professional and courteous. No pushy upselling. Highly recommend!
Octavio was fantastic! He was Communicative, thorough, honest and kind. 5 stars!!!!Emily in customer service has always been nice and easy to coordinate appts with as well as address any administrative issues with.We are very happy with Larsons personnel and services!
Kathy Reisdorf
a month ago
Octavio called in advance, was on time, professional, diligent and sincerely interested in providing the best information for preventative maintenance as well as need to do vs nice to do - he was awesome and earned my business and my referrals !!
Consistently great service from Larson, in the last 3 years they have done everything from basic AC and heating maintenance to major repairs to the system. Pricing has been competitive and service outstanding. Jacob Ramirez did my most recent heating maintenance and helped diagnose the cause of a recent spike in my gas bill. Call them today
Great service and easy to work with. We have had nothing but positive experiences with Larson. From install of a new system to our annual maintenance.
Bob Di Silvio
3 months ago
Great technicians like OctavioDe Leon-Rivas make this a great company to work with. Always on time and won’t depart until you’re satisfied with the results.
Larson Air Conditioning is worthy of much praise. All the gentlemen, from the Supervisor to the Technician and his Assistant were very professional, very nice and very polite. Highly recommend.
Tony J. Pezzana
a month ago
Fantastic technician. Knew everything he needed to do and got it done properly professionally and was very easy to work with.
I wouldn’t do business with anybody else, but Larson!
Christopher Pagnini
4 months ago
Today I had my bi annual season check. This time on my new Bosch air conditioner. The technician was professional and polite. He was early, so I was able to enjoy the rest of my afternoon. Everything was in order, and was shown the results of the tests. Highly recommend Larson Air for your own needs!
Larson is the best, top notch service and great technicians. Sam did an outstanding job, resolved all my issues, I highly recommend Larson AC, thanks.....
Dennis Peglowski
9 months ago
Larson Air has been great from start to finish. Ish was very professional and provided us with a detailed quote, he called to follow up to see if we had any questions. He responded quickly to all of our questions. We got multiple quotes, Larson was neither the lowest or the highest but I felt they represented the best value based on the equipment provided and customer service. It took 2 days to install our 2 units and Michael and team were professional and did a great job. They didn't leave until they had finished cleaning up and making sure everything was done correctly.
Drew Thomas
11 months ago
Richard was fantastic to work with! He communicated well prior to arriving, was knowledgeable and willing to take time to explain the services being provided, and was able to get our new thermostat setup quickly. Will definitely be calling Larson again in the future. Thanks!Efren also deserves a shoutout for taking the time to provide courteous and knowledgeable service over the phone when reviewing the maintenance packages and to schedule our service. Thank you as well!
Brandon Esping
7 months ago
My experience started two weeks ago with Ish coming out to quote my new unit. He took to my dogs right away so I knew it would be a good experience from the start. He was meticulous in his review of my options and was very knowledgeable, allowing me to pick the best unit at the best price. Fast forward to today for the install: Zack and Mike were top notch. Zack was a bit taller so I had to put his name first but they were equal in skill and friendliness. They went above and beyond installing my unit and even shifted the drain pipe so that it wasn’t dripping outside my bedroom window anymore. I’ll sleep better knowing these two completed my install. 12/10 would recommend although I hope I don’t need to see them again for another 15+ Years!
Nic Cherches
10 months ago
Had a new system installed. Larson was great. Not the cheapest bid but I felt great about the customer service and quality of workmanship. They came back a week later to optimize the system and were honest about everything and fixed a little mistake that was made. I really liked their honesty and their commitment to doing things right while providing fantastic customer service. Would highly recommend.
Mike and his assistant Zach did a very good Job with the installation. They were very friendly and informative as well. Jacob in sales was awesome. It was a positive experience with Larson Air from beginning to end.
Larson Air was amazing from getting quotes on replacement A/C systems to installation. They were very responsive in answering my questions and overall everything turned out better than I could imagine. I would definitely recommend Larson Air. Thank you and kudos to Ish K. And Mason C. and the entire crew on a job well done!
Caleb Rivera
9 months ago
I'm purchasing a home I had Larson A/C perform an air conditioning inspection Sam and Caleb completed a very detailed report of the systems and I plan to use them again in the future. Highly recommend this company!
We contacted Larsen to provide a quote and install two new 5 Ton AC units in our home. This also included new variable speed air handlers and new furnaces. Ish did an awesome job providing an estimate, he went over the details, examined our system and explained everything in detail. Mike and Zack then installed our system and they were fantastic. This was an extensive job that required a lot of time in our attic installing the new duct work, air handlers and new furnaces.I was amazed at how quickly they were able to install the units outside and all of the equipment in the attic. The installation took two days, they explained exactly what they would be doing, and they were absolutely professional in every detail. These guys know what they are doing! The new systems work great and we are very happy with the results. They were also very respectful of our home and cleaned everything up perfectly.I highly recommend Larsen Air and again, Ish, Mike and Zack were great to work with!
Lisa Williams
4 months ago
Lyle was very knowledgeable and professional. He explained everything. We called and scheduled an appointment for the same day. We will use them in the future. Would recommend this company.
Claude have an estimate for HVAC upgrade. He was very knowledgeable and explained things clearly. He knew his stuff and we were impressed.
Have a maintenance contract. Gives me peace of mind that my elderly unit still has life in it and is efficient enough to last another season. All service men have been professional and very polite. They take pictures and document each visit, send appt reminders and show up on time.
Octavia De Leon Rivas of Larson Air Conditioning was knowledgeable skillful, respectful etc.highly recommended.Used Larson Air C. couple of times now and they never disappoint.Please keep up the good work you do.God Bless you
Amazing work and very professional. The installment team made this entire process so easy as if they weren’t even here. Appreciate them so much. I highly recommend them.
Dottie Downing
6 months ago
Lyle is very knowledgeable and explains things where I can understand them. He is very kind and patient. He checked to let me know when I should expect the next maintenance appt.He gave good advise on how to extend the life of our system. He arrived on time, and called to confirm he was on his way.
From the estimate to the work completed today, I cannot express how pleased I am with the work performed, the cost, and the professionalism. I highly recommend Larson Air Conditioning.
Andrea Friedman
11 months ago
I was very impressed with Joe and his knowledge. He was very easy to work with and repaired our air conditioning system that a different company coincidentally left in disrepair while servicing the unit the previous day. I will definitely use Larson AC and Joe in the future for service and repair.
Colette Thompson
a year ago
Lyle arrived in time promised and did a thorough evaluation of our system to see what the issue was. Mini-split was working when he left. Always happy with the service provided by the folks at Larson Air. They have installed and serviced systems in both of our homes. Would recommend to family and friends.
We contacted Larsen to provide a quote and install two new 5 Ton AC units in our home. This also included new variable speed air handlers and new furnaces. Ish did an awesome job providing an estimate, he went over the details, examined our system and explained everything in detail. Mike and Zack then installed our system and they were fantastic. This was an extensive job that required a lot of time in our attic installing the new duct work, air handlers and new furnaces in 108 degree weather.I was amazed at how quickly they were able to install the units outside and all of the equipment in the attic. The installation took two days, they explained exactly what they would be doing, and they were absolutely professional in every detail. These guys know what they are doing! The new systems work great and we are very happy with the results. They were also very respectful of our home and cleaned everything up perfectly.I highly recommend Larsen and again, Ish, Mike and Zack were great to work with!
I had both of my full AC units replaced in the last three years with Larson air. The customer experience from the time they come out until the time they leave after install has been fantastic. They are very considerate when working in the house and throughout the process. I highly recommend them.
Alicia Moore
2 months ago
Tyan performed a follow-up visit scheduled by Larson Air to make sure the unit they had installed was working smoothly in the cold weather. He notified me of his arrival time, was polite and clear about his task, and wore booties in the house. He then let me know all is well. Thanks, Tyan!
They're my HVAC services company for 6 or 7 years now. Happy to recommend them.
Larson has been such a great company to work with. They installed a new system and when there were some issues with the new unit the company was very responsive and had it fixed quickly! The checkup they offer gives me peace of mind that everything is setup properly. Everyone I’ve worked with had been awesome and I would 100% recommend this company!
Matthew Schmidt
a year ago
Larson Technician Richard came out to work on my unit after another AC company told me it needed a bunch of work so I got a second opinion. The technician did a complete diagnostic on my system which needed minimal maintenance. I was so happy with my service I canceled my maintenance plan with the other company and signed up for one with Larson
Have use Larson for installation and preventative maintenance and they are absolutely the best out we have ever used. Very pleasant, organized, take time to explain, gives the customer options and arrive precisely on time or keep you apprised of what is going on. Very reliable. No surprises.
Doug Dragoun
8 months ago
Lyle came out, on-time, professional, and actually listened and was concerned about my high humidity issue. After doing a very thorough inspection of my two units he found a couple minor issues but was not 100% sure that would solve my humidity problems. He called the owner (Jim, I believe) and together, with me included we walked through so additional steps and thermostats settings. I’m not sure the problem is solved but I feel confident they went above and beyond to eliminate some (or the) of the problems. Thanks guys. I will be setting this Larson Air up on a routine maintenance schedule. Doug
Dennis Peglowski
9 months ago
The QC follow up is awesome. Not only did Larson do a great job installing, they came back out 2 weeks later to check out the install, make minor adjustments and make sure i didn't have any issues or questions. I highly recommend Larson!
Everett Heringer
a year ago
We had a bad sewer smell in our condo and had someone else fix the problem but it didn’t take care of of the dangerous . I called Larson Air, I met Richard from Larson Air, he said it’s sewer gas, you have a drain open, I told him I ran water through all of them, he said there is still one open. He found it and now the problem is fixed. Thanks Larson for tending to my problems in short order. You office seems efficient and friendly. I will absolutely us Larson Air in the future. 5stars to Richard a knowledge and most friendly man. Everett H.
Mike and Zac came to install a dual zone mini split for both of our garages, which was a very difficult project for our house because of where the garages are located from each other. They were even down one person but that didn’t stop them from doing a great job and staying very late to make sure everything was done well. Both of our garages now have AC and the units look great and the installation was done very well with obvious care given to aesthetics. Thank you Mike and Zac!
Michael was both professional and timely when we had to install a new AC system. He walked through the all the features and is very customer service oriented. Would recommend him and the rest of the install team (Ryan and Claude) to everyone!!
Kristi Boden
8 months ago
Juan and Sam were both so professional friendly, and knowledgeable. I have always had the best technicians from Larson Air! I highly recommend.
Problem 3 weeks after install. Sam adjusted the overflow and cleaned the drain, which was not done at are install. San was great explaining everything!
Kyle is awesome!!!!! Great install and with great work to show for it. He’s always on time and extremely polite.
Richard Gasperi
a year ago
This company does a fine job of installing and maintaining my air conditioning/heating system. First class service and maintenance! I had them install a brand new one of a year ago and no issues lovely service and attentive maintenance. I would refer them to anyone that needs this type of service.
Keila Dalila
11 months ago
We had an AC installation done by Mike and Mason. They were professional, courteous, punctual, and took the time to explain the system to me. They took the old system out and had a third party company come by to pick it up. Overall, we are very happy with the service that was provided to us and found the pricing to be fair. Thank you!
This appears to be a family owned and operated business, they offer excellent value, and are fanatical about supporting their customers. They are also extremely professional and show excellent AC service expertise.More details:Sam (Larson technician) appeared on time in a professional manner for yearly AC service. My AC has been acting up, and in the desert, this can be deadly. Sam executed routine maintenance and explained how one of the compressors of my 2 phase AC was not executing to specifications. Sam started troubleshooting.A few hours in, an additional technician, Victor, arrived to help in the troubleshooting. Leaving out a bunch of technical stuff that I barely understand (and I'm an engineer), Victor and Sam fixed my AC professionally. Further, there was no high pressure pitch on replacement as many AC firms do. I know I need a replacement in the future, but not now. They were honest about the options for repair, and offered a great value on my Trane AC repair.What really blew my mind, and this is just one detail of many that was super impressive:Both Sam and Victor asked for permission to use my hose. Typically firms just use my hose and leave a mess with the hose afterwards. This is just one mark of a professional, of the many attributes these two PROs showed.
Brandon did an amazing job with our install. It was an extremely long day yet he was kind and thorough and never stopped working!Claude did a great job with the quote and making sure everything was ready for install.Very professional employees and amazing customer service!
Used Larson to install a new AC/heat pump unit in August 2020 and they scheduled us for a maintenance check up for the heat pump in November 2021. Larson is excellent with communication - gives you text & email reminders and gives you a call in addition to a text & email to let you know they are on their way. Orlando & Mark were professional, polite & friendly - something sorely lacking in customer service nowadays. Would not hesitate to use Larson’s services again.
Larson is a very, very well run business. Very responsive and professional. Jon was our tech. Highly competent with a great sense off humor. Can't ask for more.
Michael and his crew were awesome with our install. They were not only knowledgeable but very respectful to our home. This is our second HVAC install using Larson’s, with the 1st install in 2018 for our downstairs system. Larson’s is customer service oriented and practice Zero Risk, meaning if something is not satisfactory, they find a way to make it satisfactory! We highly recommend Larson’s!
Christopher Brandon
2 years ago
Had a great install from Larson. They hit a bit of a snag during the installation process, but they did a great job with the service recovery. The crew was very friendly and professional. Cesar Torres, Kyle McDonald, and Mike House are superb technicians and I appreciated their feedback and hard work. I would definitely recommend them to friends, they did a great job!
Lindsey Vance
9 months ago
Two gentlemen installed a mini-split in my bedroom. The estimator and both installers were all on-time and very professional and took the time to explain what they were doing and took care to make sure our dog didn't escape out the back gate when they were going in and out of the back yard.Would definitely recommend this company 100 times over!
I've not booked any business with them yet. But Ish was remarkable. Professional, informative, thorough and patient with me who always has lots of questions. I look forward to receiving the estimate and deciding if this is the best option for our needs. Look forward to hear from Larson AC and have the details on what Ish feels is the best remedy to our home Ventilation/Duct needs. Thanks!
Faith Chennette
11 months ago
Kevin and Cody came to do a routine AC tune up and found that the lines in the AC were frozen! They offered us options, advice, explanations, and set up an appointment to come back after we dethaw. They were professional, pleasant, and very informative. I have confidence in this company and these employees. Outstanding service.
Taylor January
a year ago
After years of debating/praying that our air conditioners would last another summer, we knew this year we would have to bite the bullet and get it done. We had Larson come give us a quote and found them to be very reasonable. They were able to get the specific units we wanted and schedule the install for the next week. Jeremiah and another man (sorry I forget his name) were our techs. They were punctual and took care of everything we needed. They moved a few things in the back yard and even had to take down a bookshelf in one of the rooms to access the attic but when they were done you would never know they were there! They even kept working despite finding a SNAKE in our attic- and volunteered to remove it if they found it again. It was anticipated that some drywall would have to be cut to fit the new units in- but they were able to get it done without cutting, saving us a lot of money and mess!We are very happy with the work they did, our units keep the house cool all day long at half the run time of our old units. Would definitely recommend them to anyone looking for a new ac.
Kristina Collins
2 years ago
We called Larson air today for help with our master unit. They were able to come the same day! Johnny was our tech and he was a class act! He was so kind and really knowledgeable. His thoughtfulness in everything he did was so appreciated! Thank you Johnny and Larson Air for a great experience. We will be return customers!
Brenda Dietrich
3 years ago
Larson came highly recommended and they lived up to every expectation. We had our AC go out on a Thursday evening and contacted our home warranty who could not send someone out until the weekend. With it being the middle of July you can imagine how quickly our home heated up. Luckily Larson squeezed us in last minute on a Friday evening & were able to come back out the next day on a Saturday to make our repair. Victor came out & provided cooling and was very prompt & detailed. He schooled us on our AC system because when we purchased the home 1 year ago we were told the AC was less than 5 years old turns out it was 2003 and had no warranty. With this information we decided to replace our AC. We thought about getting other quotes but after the speedy response from Larson we wanted to ensure we had that service for the years to come as well. Victor & Larson got our proposal to us no later than Monday and we were ready to install that following week. We were in no rush since we had temp cooling and knew others were without. The day came for our install and all the guys from Bruno to Sam & Lyle were AMAZING! Very polite, clean & did a great job! We have no worries when it comes to our AC, Insulation & Duct System for at least the next 10 years and know we made the best choice. Thank You Team Larson! =)
Will only use this company for AC needs. No games and most importantly they don’t leave you with that little voice in your head wondering if you just got worked over.
Jason Hernandez
2 years ago
Larson Air Conditioning sent tech Sam out to fix my A/C. Sam came dressed professionally on a warm Sunday and with a good attitude. I have an old unit but Sam brought it back to life just in time for a harsh summer. He kept things tidy and clean and left things in arguably better shape than he found them. He maintained COVID-19 precautions and was very respectful. A good idea of what to expect from the company. I would surely use their services again.
Lynn R. Leitritz
a week ago
Solved problem in short order,explained what he had done ( on the roof and in the dark) and I had heat! Also did that in the dark and cold weather and was still pleasant !!!
Michelle Crawford
a year ago
I highly recommend Larson Air Conditioning. They are very informative over the phone, they emailed me the information I asked for right away. Today when the technician Ryan came out to service our unit he was very professional and friendly. He took before and after photos of everything he did (which is great because I have no desire to get on the roof). He did recommend we have one more part cleaned/ not replaced just cleaned. He did show me pictures and I totally agree with him. The price is very reasonable ex specially since I know what just the part alone would cost us not including labor. I love that the first thing he said is i recommend having it cleaned/ Not you need to replace it or should replace it. Like most companies will do. Because of the great customer service we have received so far from Larson Air Conditioning and because of their technician Ryan This company will be servicing our A/C unit for a very long time. ❤️
Claude came to give me an estimate and explained everything clearly. I have accepted the estimate and look forward to seeing them tomorrow to install a new system.Tomorrow arrived and so did the technicians, on time. Great attitude from Kyle and Zak or Zach and Claude. I highly recommend Larsons AC.
Barbara MCClellan
3 years ago
Sam was the technician sent for my service call and I really appreciate that he called prior to his arrival to let me know he was on his way. He arrived on time and immediately set about his work. He covered his shoes with booties prior to entering my home, which I truly appreciated. Sam was professional, courteous, and personable; I hope I can request him for my next service call. i will definitely be recommending Larson to those I know who may be in need of the services offered. I have already recommended the company this morning to someone I know.
Tech Johnny S. for Larson AC did an awesome job. friendly and down to earth, professional, and knowledgeable! recommend 100%. When shopping for quotes the company was very helpful, spoke to Sierra and she set a tone for what to expect, great service! Larson is on point with their service. I dealt with a few companies already in my first year in my home. Looks like i will be using Larson from now on.
mary collins
4 months ago
this is the best company! service wonderful thanks to Lyle we werent freezing last nite!!!
Patricia O'Donnell
2 months ago
Lyle was great! Informed me about a new a/c…professional and very nice.
I was extremely pleased with the gentleman that came out to fix our air conditioner. He was extremely educated in his trade. He answered all my questions and was on time, polite and I got a text saying he was on his way. The young lady who answered the phone was very polite and took care of our issue and got the technician to come right out to fix are air conditioner. I will definitely let my friends and family know about this company. Also I will now have this company do my maintenance on my air conditioner and heating.
Kristel Zierwick
4 years ago
This is the best company I've ever worked with for any service at my home. My air went out on a day the high was over 120. I called and told Jamie that I didn't know if I needs a new system or a repair. She sent Jason who was awesome. He knows the repair and installation side of things. He brought parts and a temporary unit to cool the house until they could get back to do the install of the new system. Jason and Victor have been out several times to make sure everything was perfect throughout the house. A drywall company was lined up as well to fix the attic entrance. Larson Air was always a step ahead. Jamie and Jason were efficient and coordinated things the way they'd want it done at their own homes. Because of the stellar reviews online I waited to call Larson Air during their hours vs calling an emergency company during the night. I'm glad I did! I didn't comparison shop, I feel like their pricing is average, but the service can't be beat. I'll pay for service every time. Thank you all so much! I've passed your info along to my realtor friends and neighbors in the area.UPDATE:A year and a half later, still AMAZING! I called because I have been so cold downstairs at home. They scheduled someone to come out the same day. He was running early and I was not home yet. I spoke with Jamie several times that day and she was so accommodating with her schedule. She told me not to worry and to just give her a call when I was on my way home, because I was running late by that point. They're great and it was an easy fix.
Ryan and Dina Anderson
2 years ago
Lyle from Larson Air was awesome! Great service and expertise. I never leave reviews but he was so professional and good at his job I just had to! He was so clear, understanding, honest and thorough. He was always on time and finished up so quickly. He never left a mess. The A/C in our over 4,200 sq ft house is working so much better now! He sealed some leaks that he discovered when he came out the first time and he added freon. Also, the master bathroom Has never felt cool since we moved in. We are the original owners and have lived in this house for about 10 years. Even the builder had no solutions when we mentioned it during a walk through 10 years ago. Lyle had a great idea to add an A/C duct to the master bathroom with a direct shot from the a/c unit to the master bath. It was such a great solution and that room finally feels like it’s getting A/C! I think we will be seeing a huge savings on our electric bill too because we won’t have to crank down the air anymore to feel like it’s working. Great job Lyle! Highly recommend Larson! Ask for Lyle! You won’t be disappointed!!!
Dale Sakamoto
2 years ago
It’s been two years since we got an air conditioner, throughout it all the one consistent thing is that Larson air conditioning provides excellent customer service.We had several problems during installation. Our unit for some reason had some defects, the electricity had to have some rewiring. Our air conditioning had to be repaired after about a week. I don’t blame them for most of these problems since it was mostly the company that produced the units fault. Each time they came out though and fixed the problem.They have come in twice for tuneups all provides for free with the warranty. We just sold our house and the buyer asked for some small changes to the air conditioner. They came out and fixed it for free since it was still under warranty.I write this two years out from getting an air conditioner, so I know they are reliable. If you want the comfort of knowing you’ll have a working unit while under warranty, there’s is good unlike other conditional warranties out there. It wasn’t the smoothest ride at the beginning for us, but I value consistency and give people the benefit of the doubt that they will fix their errors. Larson will do that.
Gabriella Poetzl (Gabbi)
a year ago
~Terrible Experience~1. Installers WENT THROUGH my UNDERGARMENTS; (9.7.21) I notified the project manager same day. I never received a call from the owner for an apology for the inappropriate behavior, but did receive an apology from an install manager.2. DAMAGED STAIRWELL during installation. (9.7.21) I was told by the project manager that I would be contacted by the company they use for repairs. I hadn't heard from this company in the timeframe I was told, so days later, I asked the install manager when the repairs would be scheduled. He said they would call me to set up a time. I never heard from them until after I called Larson Air to follow up regarding the third issue.3. DAMAGED ROOF during installation. (9.27.21) A few weeks after the install, a rainstorm came and there was a leak in my ceiling. I requested the company to do a quality control check(which I was told would be done a week after the initial install then later told they were extremely behind and would complete the quality control check when they had availability). A tech was sent same day, he identified and photographed several large saw cuts on the roof next to my AC unit which he believed were made during the installation. He said it was an unprofessional job and couldn't believe the quality of the work done. He also examined the ceiling leak inside my home, and said it appeared to be a direct result from the saw marks. He also shared he did not know what the next steps were in resolving these issues because he typically isn't involved in these matters. He assumed the company would be covering all costs and would be following up with me the next day. Unfortunately there was no follow up from the company. I have been the one to follow up every time.I've been trying to simply get answers regarding the reimbursement process for these damages. NO ONE from the company has been able to explain how the reimbursement works for this situation. I've been trying for 2 whole days to get answers. I'm sure if this situation was experienced by their wives, daughters, or mothers, they would be prioritizing my concerns. It appears the owner only is prioritizing the positive google review responses, and not addressing the difficult situations a true leader would confront head on and in a timely manner.I need to talk to either the owner or someone who actually can resolve these issues. PLEASE CALL ME. It is a shame I have to leave a review in order to get the bare minimum service from Larson Air.***Anyone reading this review, make note that I've waited weeks before posting a negative review because I was giving this company an opportunity to right their wrongs.***
Larson is the best. Always on time, my technician Claeb is always great. After all these years I can still recommend them most highly.
Another great experience. This time Jon was my technician. Thank you for all your support.
Caleb was incredible. Very kind and thorough and helpful. Explained things to me and was very clear and set expectations.
Very positive experience from start to finish. Claude did a great job communicating the process and what to expect. Michael did a great job managing and performing the whole installation. He was very professional and paid attention to detail. He provided great communication throughout the entire process. He also ensured his team Dennis and Carson were performing the job right and were to his standards.They were all very respectful of our home and cleaned up each day.
Nejla Franco
10 months ago
I asked for an estimate on a new unit, as mine has quit working. Ish arrived on time. He was able to turn the motor and got the unit to run again. I know it's a temporary fix, but it's 95° in my house, so any fix is better than roasting.Ish was very knowledgeable, professional, explained everything, gave me options and suggestions for a new unit. He has been in the business 35 years. He told me about a rebate program with APS, that will help with the cost of the new unit. I would definitely recommend Larson. Ask for Ish!
New client first time - Well it all started with Olivia. She is anExceptional receptionist /customer service person that has superior phone skills. Olivia's excellent demeanor, knowledge and ability to understand landed me as a client . She assisted me with excellent service plan email options explaining the various choices I had to choose from for my AC/Heating systems. Olivia is a tremendous asset for Larson and this definitely reflects ones impressions that customer service is first and foremost at Larson AC.Technician Ryan arrived on time with his shoe covers on. l had previously received a text with his picture announcing his approximate arrival time. Ryan spent a sufficient amount of time with both systems inside and outside cleaning and servicing each unit. All the service work was explained thoroughly by Ryan. It was easy to decipher he has tremendous pride and excellent knowledge about the AC/heating units. Ryan also exemplified Larson's customer service philosophy.For me reputation, customer service, response time and excellent workmanship are first and foremost when I choose a new supplier.I am very satisfied with Larson. I recommend them highly.
My experience with Larson Air was extremely professional and the team went above and beyond in executing the project installation. Claude was always a quick text/email away and Mike, Joel, and the install crew were rock stars! I HIGHLY recommend doing business with them.
Maria Olivas
7 months ago
A special shout out to Kyle McDonald for the service he performed at my home. He sure knows his job beyond well. Before starting to work he explained what he thought was the problem and he was right!! I appreciated the fact that he covered everywhere around his working area with plastic and did not leave a trace of debree. That is what I call pride in his work. Thank you Kyle for a job very well done.
Jackie Tisler
3 years ago
Service was exceptional from day one!Claude explained the process of purchasing, he gave us options and never ever pressured us.On installation day Sam and Lyle were great.They explained each step, they were informative and did a top notch job!I would highly recommend Larson Air.
Can’t say enough good things about Larson! Daniel and Victor were our lead technicians that replaced the unit on our house and both were very knowledgeable and communicative every step of the way. I never felt like I was being hustled into an upgrade that I didn’t need and they really listened to us and respected our modest budget. A+ service - highly recommend!
I have used Larson Air for quite a few years. They are top-notch and very professional techs. They take tons of photos to show you exactly what is going on with your system and explain everything in detail. I would highly recommend them.
Chuck Belliotti
a year ago
As usual excellent service! Sam just completed preventative maintenance on both of our units. He was on time, courteous, professional, and always wore those silly looking booties when inside the house.(greatly appreciated) Thank you Larson AC.
Heather Rutherig
a year ago
Sam was wonderful! Let me know when he was on the way and checked the inside like I requested first so my baby could go down for nap. We have used Larson air in the past and will continue to do so!Efren in the office was very responsive too, even through text message after I missed his call.
Janessa Retzer
3 years ago
I can’t say enough good things about Lyle and Mike! We had a new ac unit installed (to replace one that was 40 years old) as well as new insulation and a host of other energy saving measures. They were prompt each morning (plus you get a call when they are 30 minutes out and an email with a photo of who to expect). They were courteous and professional, but also really kept their work spaces clean with minimal disruption while we were home. Claude, our sales rep gave us some great options and ideas to help maximize the benefits of what we were buying. I chose Larson based on their good reviews online and now I know why they get them. Great job! ?
Not satisfied with a prior air conditioning repair company I searched online for a new one. I contacted Larson air conditioning because of the great reviews on Google and Yelp and also because we like to support family run companies. I was not disappointed. Lyle came out yesterday since I was concerned about my mother’s air conditioner. He could have made up any problem and I would not have been any the wiser but instead, after a thorough review let me know the system had no problems. He took the time to explain why it was operating the way it was, using language I understood (and showing me as well). He was professional, courteous, and had appropriate Covid 19 protection on to keep my mother (and me) safe. He wore booties inside at all times to keep house clean, and in general made me feel we were in good hands. He offered suggestions for improvement but used no hard sell tactics whatsoever. Larson (and Lyle if possible) will definitely be both my mom’s and our go to company from now on. Thanks!
Teresa Trible
2 years ago
Sam Nunez from Larson, came to my home for routine maintenance check of my Air Conditioning units to ready them for summer. I recently purchased this home and he walked me through each of the units and the different zones that each unit attends. I found him to not only be extremely professional but also took the time to explain a repair when it was needed. He was all over my home and completely cleaned each area he was in after leaving. I would definitely ask for Sam again as his knowledge and patience to my endless questions was extraordinary! Thank you Larson and please thank Sam!
Larson Air Conditioning was very efficient and complete in their installation of a replacement system for me. Their employees were exceptional and very careful and courteous during their time on the job. I would recommend them for anyone in need of new service.
Larson Air Conditioning installed a new AC system for me. They were on time and professional, answering all my questions. Mike and Jason knew what they were doing and they did a great job. Thanks Guys
John Rasmusson
a year ago
Mike House and his team of Jason and Jeremiah were very professional and did an exceptional job. I would highly recommend Larson Air Conditioning for installation and service. They are one of the few honest companies out there.
First time using this company. Setting up the appointment was easy and everything was explained with knowledge and patience. Ryan came out and checked 3 rooftop units He was very professional and did not rush even though it was about 110 degrees today. He showed me pics and explained what he checked on each of the units. Based on the professionalism in the office and from Ryan I signed up for for an annual maintenance program with this company. I have had many different service companies here over the past 20 years and I am sure that we will be working with Larson for a long time.
I highly recommend Larson air conditioning. Caleb was my technician and he was fantastic. He explained everything very well and gave me an honest assessment of my system.
My husband and I had shopped around for a business who could fix our air flow issues in our house. Larson Air Conditioning responded immediately and had someone out the next day for a quote. The quote was very reasonable and they were sure we understood our options. We decided to book our service and they were out the next day with two teams to get the job done. They were timely and efficient, they completed what normally sounded like a two day job in just over three hours. Bruno was sure to walk us through each step and answer any questions we had. Bruno, Sam, JC, and Caleb were awesome! We highly recommend this company.
Randall Hartwick
2 years ago
We are extremely impressed with Larson AC. They know how to run a company! We recently decided to replace both AC units in our home. We contacted several highly recommended companies with stellar reviews for proposals to complete the work. It was obvious, after meeting Claude, that we would be selecting Larson. Claude evaluated our system, took all the measurements needed calculated heat loads and provided several options for new equipment. He explained of the cost/benefit of each and took the time to answer all our questions, and we had a lot of them. He was genuine, friendly, and very knowledgeable. On the day of installation. Claude was even onsite to review the project with the installation team. From there, our experience got even better. The installation team, Caleb and Kyle were amazing. They were prompt each morning. We received a text message when they were on the way and an email with their photo. They worked hard for two days installing the units, disposing of the old ones, rewiring our Nest thermostats, and explaining everything they were doing. They were courteous, professional, and extremely neat. We barely noticed all the work they were doing which is impressive given the size of the job. Our dog even liked them, and she is an excellent judge of character. From start to finish, our experience with Larson AC was excellent and we would strongly recommend them!
Heather Fremling
2 years ago
Always great customer service. Leo has come to help with our needs on three different occasions. We are consistently happy with their service and timely scheduling. Great value for their work as well. We will continue to contact Larson for our HVAC needs.
Saved a bunch of money; Hired them to install additional supply duct to a hot spot in the home; upon inspection the Larson technician found an effective way to adjust the dampers to remove the hot spot. Instead of paying hundreds of dollars for a new supply duct, I was happy to pay for the service visit cost. Very professional and courteous.
Stephen Zlotnick
4 years ago
I couldn't be happier I chose Larson Air. Everyone I came in contact with was friendly and courteous. It is very apparent the owners and employees care about their customers and providing excellent service while also remaining reasonably priced and straight forward. The process of replacing my unit was very smooth there were no issues and they were somehow very quiet while doing so, it was not as nearly as loud as I expected. They finished quicker then quoted and they triple check their work making sure everything is working perfectly that day as well as coming back a few days later. I couldn't be more pleased. Great company, great service!
Know “Pinoy in 85263” Well
4 years ago
If I can give 10 STARS, I definitely would! Hell of Company from Jeff, Doug, and the 3 installers that came today - Anthony, Victor, and Rick! These installers have such great working attitudes. They came in CLEAN and left DIRTY! The path they used indoor all covered including the closet, aisles, stairwells, and our clothes. They cleaned up afterwards and there’s just too much to say. Outside, both front yard and back yard, spotless.Jeff answered all my questions and provided all the information I need to pick Larson Air out of 7 that placed their bids.The company is just AWESOME from all aspects and even if you say it’s too early to make these claims because they just installed, well I’m sure they’ll back up their work.Thank You Guys! and to the owner - GOOD JOB! I have successfully referred you already even before you installed my units today. Rest assured that you’ll get lots of referrals from me!
Larson Air Conditioning was professional and friendly from start to finish. Making an appointment was a breeze (no pun intended) and there was confirmation when the technicians were on their way. They were honest with me about the issue (noisy A/C) and the few possible solutions that existed- in the end we agreed that it was fine as is. They checked out the cooling system inside the house as well, and told me all was in good shape. I appreciated the honest and friendly service.
The VTech (TheVTech2007)
a year ago
Caleb was sent out Tuesday afternoon after discovering my ac was off and wouldn't come back on. It was determined the storms shorted out the main board and the board for the thermostat. Larson worked endlessly to get the part and my ac was fixed and working Thursday morning. I will definitely keep using Larson and recommend you do as well.
This review is long overdue, I've starting using Larson Air Conditioning back in Sep 2018 when another energy company messed up my insulation, attic seal, and duct repair, the first consultation was with Victor, and trust me, this man knows what he is doing. He pointed out the duct repair that was clearly messed up, insulation was smelly, and attic seal wasn't completely seal. After Larson Air Conditioning came out, they removed the smelly insulation, seal up the attic, repair all ducts, and added new fiberglass insulation, my house has felt so nice and cool during the summer heat.Every since then, I've continued to used them for my 24-point tune up on my AC and Victor continued to come out and perform the maintenance needed and pointed out things that may need replacement or how to improve my AC unit.Credits goes out to Victor, Sam, Axel, and Ryan, along with the owner, Jamie, they have been all great throughout the years since I started using them in September 2018, and believe me, I'll continue using them for all AC needs. They are worth every penny.
William Comforte
3 years ago
I reviewed on google and yelp three A/C companies that Trane gave me. Larson Air Conditioning had the highest ratings and great reviews. I called Larson and talked to Olivia, she was nice and professional. Olivia listened to my A/C issue and sent Ryan out the next day. I received a text with Ryan's picture on it (so I knew who he was when he came to my door) and his estimated time of arrival. Ryan arrived on time, he was polite and professional. Ryan asked me questions about my A/C unit and took notes of my answers. Ryan inspected my equipment and took a lot of pictures of the equipment for his fills. Ryan resolved the issue. I was very pleased with Larson I signed them up for a summer clean and check inspection and a winter clean and check inspection. Olivia called me the same day Ryan was there to schedule my summer clean and check inspection. Great service by the Larson Air Conditioning Team!!!! I highly recommend Larson Air Conditioning
From start to finish, the experience with Larson AC has been excellent! Looking to replace 2 units that were approximately 15 years old, Claude provided several options and explanation of the benefits/drawbacks of each. He took as much time as we needed to answer our questions and found him to be extremely knowledgeable and helpful! We were also able to move up our installation date to help us with timelines on other projects, which was a tremendous help.On installation day, the team was able to get started early and again Claude was onsite to oversee the initial phase of the installation. Caleb and Kyle worked hard all day to install the units, including the Nest Learning thermostats. They cleaned up thoroughly, showed us how to program the thermostats and were willing and able to answer our questions.We are very happy and highly recommend Larson A/C to anyone!
Tammy Riegel
11 months ago
Mike and John did an excellent job on installing the new AC they were very knowledgeable very curious. And if I know of anyone looking for an ACI will send them straight to Larsen air conditioning you guys are awesome
We have used Larson for maintenance and install for the past few years. Their service has always been top notch A+. We started using them for our 10+yr home to do diagnostics and clean up which held up but I knew in the back of my mind that it was just time to replace the ac unit.During the replacement/installation process they were very detailed and professional throughout. What I liked best was they gave options! They provided a Good, Better, Best, and Premium so you can pick the one that is best for your situation. Install took 1 business day and super seamless. They also email/text you appointment info pre, day off, and post ....how awesome is that?! To sum up, if you're looking for great service, honest upfront and detailed prices, and from what I get ...a company that cares about their customers....look no further! Thank you Larson Air Conditioning!!
Lulu Beads Studio
3 years ago
Another great experience with Larson and technician Sam. They are great with communication and real experts. One of my heaters was out, and when they had a cancellation they were able to accommodate me and arrive a day early. Fairly priced, excellent value!
James Tomassoni
3 years ago
My initial call to set up service was handled in a friendly and professional manner. The were able to send a technician out the same day.Lyle was my technician, he called about 30 minutes prior to his arrival to let me.know he was on his way and about how long it would take him. I really appreciate this kind of service. I also like that the company texted me his picture. He was very professional and knowledgeable. He completed the work quickly. I was very happy with Lyle.This would be a 5 star review but I was disappointed that the $79 diagnostic fee is not waived or taken off the cost of service if you choose to have them make the repair. This was disclosed up front I was not surprised by this. The repair its self I believe was fairly priced but because I had to pay the diagnostic fee the repair turned out to be a little overpriced but they were the only company with good reviews I could get out today. They do wave the diagnostic fee if you have their service contract.
After a big storm hit our area last evening, one of our AC units went out. Larson Air was available the same day we called, Leo (our service tech), was on time, considerate and communicated with us throughout the entire time he was here. Our AC is fixed and we couldn’t be happier! Definitely would recommend Larson to anyone.
DeAnn Nielsen
3 years ago
Very satisfied with our recent experience with Stuart and Larson Air. Stuart arrived on time and was very courteous and polite. He checked out both of our AC units and we can now relax as we move into the summer season with confidence. Stuart left everything clean after completing his job. I would highly recommend Larson Air. We are glad to have found a honest company for any of our future AC needs!
We just had a new unit installed. The entire team was great to work with from the time we got the quote to the installation. The techs, Anthony and Lyle, were prompt, very thorough and did a great job explaining everything. It's only been a few days but we are extremely happy with the quality of the unit and experience with Larson.
Micheline Muller
a year ago
The two employees of Larson did an excellent job in installing our new ac unit. They were on time and very very respectful and cleaned up after the installation. I can certainly recommend this company
Every technician has been top notch on both talent and trust, and Ryan's work today was just like that. And we just had Daniel give us an estimate for a new unit, as ours is very old, and it was an equally solid experience. The office has been very dependable and communicates so well. It just doesn't get any better, especially considering that this is an industry infamous for the opposite. Well done!
Jacob made me feel confident that installing new air ducts and vents is the best solution to our existing poor ventilation HVAC system. I am also confident that Larson A/C will do a highly professional job. The fees are reasonable for the high quality expected.
I purchased my AC from Larson back in Jan. They came out today for my annual service check up.Sam called when he was 20 minutes out, just to let me know he was on his way.He showed up right on time on the early side of the window they gave me.He was very courteous and extremely knowledgeable.He explained what he was going to do, and after he was done explain exactly what he found and had to keep my system running in Tip-Top condition.I will most definitely be a return customer.
Phillip Goldrosen
2 years ago
Mike, Kyle, and Mahlah were great to work with. Very courteous, helpful, upbeat. Hard workers, tried very hard to do their best job. They are experts who care deeply about their workmanship and customer satisfaction. Would not hesitate to work with them again.Office seems very organized and systematic. Great follow up from them.
Mario and his Team were great! They were very knowledgeable and professional with the installation of our new AC unit. They even went the extra mile with cleaning after they finished. We were very pleased. Highly recommend.
Katherine banker
6 months ago
Sam was our technician. Prompt , Excellent service. Very polite and professional. He took his time and found the short in the wires. Great asset to this company Thank you.
Ashley Shemain
3 years ago
I highly recommend Larson Air Conditioning for your routine maintenance. I’m new to AZ, but it’s obvious that it’s critical to have your AC system maintained properly for a long life and to reduce the chance of issues on a hot day. I’m especially impressed with Ryan as he is completely thorough in his maintenance check. Upon completion he reviews everything and has taken detailed notes along with pictures to show you. Please send Ryan for my next six month maintenance checkup.10 Dec 2019 - recently had Sam do some work to bring both of my furnaces up to code. He is extremely knowledgeable and explain what he was doing as well as some things to keep any eye out for in the future. Thanks for great work Sam!
I am glad we chose Larson in our time of need. Thank you Victor, our first contact, who assessed our situation and provided options; Thanks to Installers Rick (real pro - impressed us - meticulous to details) and Marwin. They exceeded expectations working safely, efficiently, and neatly; Finally, thanks to Lyle who came on time this morning to check all aspects of our new system operating properly. You have a satisfied customer who will recommend you to family and friends. Thanks Larson, your HVAC team are rock stars and represent you well. Cheers!
After being jacked around by 3 other of the larger competitors in the valley, I called Larson Air. Despite taking my frustrations out on the young lady who answered my call, every one of the team members I interacted with were very professional, knowledgeable, PROMPT!, and thorough in their explanations. Their prices are very fair and quality of work was very good. They even text a picture of the tech who will be showing up so you know who's supposed to be there! Love these folks, highly recommend, and will most definitely use them again and again!!
Melanie Merrill
4 years ago
What a great experience! We previously had 4 different companies come out to figure out the kinks in our a/c system with no success. Ryan came out to do our tune up and immediately knew what was going on and is preparing a plan to remedy it. He was pleasant, on time, and answered all my questions. SO glad I went with Larson A/C. Top notch!
Everyone at the company was extremely polite and helpful. Sam came out to check out our ac system the very next morning I called into the company. They send a picture ahead of time so you know who to expect. Sam was great, very friendly and spent a good amount of time on the roof, even showed me pictures to give me a heads up on a few other issues up there. Didn’t try to sell me anything and laid it all out straight, repairs vs replacement and let me think it over . Probably will replace since my unit is from 1996.
Bobby Martinez
2 years ago
I needed a new AC setup in North Scottsdale and couldn’t wait. I saw the reviews on google and I can say they are spot on. Larson really is a 5 star outfit. They are responsive, honest, straight forward and very easy to deal with.I had Ish Kissinger as my initial technician who inspected my house and sold me my new unit. He was able to identify multiple issues with the venting in my house as well other electrical issues and poor mounting of my old AC unit. He went above and beyond explaining my options and cost differences and tailored them to whatever I needed. Day of install I had Michael House who worked super hard nearly non stop all day redoing all the venting and installing the new AC unit. They work hard, all of them. They are great ar what they do. I highly recommend them.
From the first phone call, all the way through the service call, I was impressed! It's never a comforting feeling when your AC needs attention. You expect the worst, hope for the best and pray that you don't get screwed in the process. Lyle is a soft spoken professional who explained everything he was doing during the entire 4 hour visit. Even through the diagnostics, he never once seemed bothered by the elusiveness of the problem. His quiet approach kept at it until the culprit was discovered. Not once did I feel like he had no idea what he was doing. In fact, it was the total opposite. I felt he was very thorough, knowledgeable and competent. Glad we called these guys - and glad we got to meet Lyle!
From first contact with Ish for quote to Mike And Bruno doing the work was an excellent experience. They were spot on time, professional, courteous and did a great cleanup job when they were done. Very happy with the entire experience.Michael showed up for follow up. They did a great job balancing out the airflow. Thank you!
Lissette Ledesma
3 years ago
My A/C unit stopped working in the the early morning hours and called Larson Air Conditioning as soon as they opened - 8 a.m. They were able to schedule me for service that same day! Stuart M. came and was polite, honest and really hard working - he made sure he figured out what was faulty. Plus, gave me different cost scenarios based on what he thought could be wrong. Once, he figured it out, I already knew the cost and he fixed it right away. I have a hard to reach A/C unit since I live in a town home and service men have to go through a roof access latch in this hot weather! So I appreciate his hard work and the company's timely help to get my A/C back and running again.
Steve St. Peter
2 years ago
Leo was my service person. He's super nice, and spent an extra 90 minutes, for no charge, to make extra sure that the initial diagnosis was correct of a tricky situation. I highly recommend this great business! Office Staff is amazing, too. Super friendly and helpful.
Pat & Norma Maher
3 years ago
The Larson team is amazing starting with Daniel who bid our AC replacement as well as the install team of Anthony, Victor, Eli and Sam. Doug is the project coordinator and he is very professional and thorough. Their pricing is very competitive and they pay attention to detail which is so important in installing air conditioning equipment. We highly recommend Larson Air Conditioning
John Wertsching
3 years ago
Our heating went out. The next day I was able to get a crew out to check the system. Since the compressor was shot and it would cost nearly $3,000 to repair a 15 year old system I opted to buy a new one. I met with the rep the next day who went over all the options. The day after that the crew arrived and replaced the old unit. They were friendly, thorough & efficient. So after only two days I have a new system. No complaints.
Frank Santella
4 years ago
We had Larson install 2 new units on our home a few years ago and have used them for service on our primary and rental home for a while. This company is great, effective and fast. We have always been very happy with them! Thank you Larson Air!
Vince Livernois
2 years ago
I couldn't believe it! My AC wasn't blowing cold so I called Jaime and within 1.5 hours, Sam was at my house replacing the capacitor. Within 2.5 hours of my initial call, my AC was up and running. Amazing response, extremely professional. Seriously the best service, ever! Thank you, Larson Air!
After our two Trane heat pumps finally gave out after 32 years :-), I started shopping around for companies to give me bids. I got apples to apples comparisons on new Trane units and Larson came in $1,500 below their competitor's. In addition to being the lowest bid, I felt confident that they would do the best job on the installation due to the thoroughness of their sales manager, Ish Kissinger. The installers were great as well-on time, courteous, and thorough. Their customer service after the installation has also been outstanding-Ish even came over on a Saturday to bring a washable air filter for one of our new air handlers.
Very good service. Ish Kissinger provided a detailed estimate, no pressure put on me. Didn’t try to sell me stuff I don’t need. Gave me options. Caleb and the crew did an excellent job and finished the job earlier than expected. Very satisfied with the installation and will definitely recommend. Very professional crew and the work was great as well.
J. Richard Fiorillo
a year ago
Kyle, Zack, and Michael were a great team. Installed two new HVAC systems and repaired existing ductwork. They arrived early each day and cleaned up afterwards. They were friendly, professional, and answered all our questions. A job very well done.
Tracy Fleshman
a year ago
I hired Larson Air Conditioning to seal attic and install insulation. The gentleman working on this project was professional and courteous and he did a great job of cleaning up when finished. I would highly recommend this company.
Alan Henderson
3 years ago
Had an AC Unit blowing hot air, Larson’s got me on the schedule quickly and Victor Ramirez diagnosed and fixed the problem quickly and professionally. No games or hidden sales motives! The following week I had them out to provide maintenance service on the other units. Lyle Flynn showed up right on schedule and again the upmost professional, efficient and courteous service I have experienced. Lyle was good to walk me through everything he observed and recommended for getting the highest level of efficiency out of my systems all without pressure sales but information and data. This is exactly all anyone should ever hope for! Larson’s does a fantastic job communicating who is coming, when and with appropriate reminders. Glad to have found our HVAC company!
Moved into the area a year ago, and had some A/C repairs done by Ryan of Larson A/C, as well as a system maintenance inspection. Today, Ryan returned for our annual system check. Everything was up to par and no work was required. Ryan is very friendly, extremely knowledgeable, and arrives on time. Larson also offers maintenance plans that are efficient and cost friendly. I recommend them without reservation; good folks!!
Sean Fitzgerald
4 years ago
Victor and Anthony did a fantastic job installing our new AC unit. They were extremely proffesional and curtious. I could not be happier with the service that they provided.I am not sure if you can request staff members by name when using Larson, but if you can ask for these two.
These guys are the real deal! We’ve been using Larson to help maintain our home’s AC units so I already knew what they were capable of. We wanted more airflow in our master so we opted to add a mini split system rather than re-doing our ductwork. Claude was our project manager and great to work with. He told us our options and answered our questions in great detail. He even tried to obtain pricing for a unit they normally don’t carry to save us some extra money. In the end, I decided to go with what they carried, a top of the line Mitsubishi/Trane unit. There’s a reason why they don’t carry other ones and it’s because these are the best of the best out there. Claude was still able to help me cut costs in other ways and although I had a bit of sticker shock initially, you get what you are paying for... a premium product backed by a premium company! Caleb and his crew were our installers and were wonderful on the day of installation. They were meticulous and made sure to keep our place nice and tidy throughout the whole process. They were very respectful in trying to minimize noise and interruptions. Claude even stopped by on the installation day to make sure all was running smoothly. I couldn’t have asked for a better experience from them and know that myself and our new mini split unit are in good hands! 5 stars well deserved Larson HVAC!
Larson Air Conditioning does a great job from start to finish. Quick response time. Reasonable prices. Great customer service. Love getting the emails and texts sending me a picture of the tech who’s coming and when to expect them. Stuart was my tech today and he was great. Knowledgeable, great sense of humor and very easy on the eyes! LOL!!! I would highly recommend Larson for all your HVAC needs.
I have used Larson twice now since I have two HVAC units to cover my home. They are professional, ethical, reasonably priced, and punctual. They send you reminders via email and text which I find helpful. They even send a picture of the technician who sill be showing up at your door so there are no surprises. All of their technicians (Victor, Lyle, etc.) do an excellent job. They go over pricing before they start the job so you know exactly what you are paying for. They even send you a handwritten thank you note in the mail! Who does that anymore? I highly recommend Larson.
Childress Email
5 years ago
About a month ago we decided to get an SRP home energy audit done. After the audit we were given options on ways to energy efficient our home and maximize the use of our ac unit along with reducing our SRP electric bill. The team at Larson Air went above and beyond assisting us with everything during the entire process. They were on time for every single service calls, they educated us on everything they were doing and why, they kept us informed of everything that needed to do that day and also the few days to come updating us when they got there in the mornings and also before they left at the end of the day. The entire Larson Team worked amazingly hard and did a phenomenal job on installing our new AC unit and Duct work in the Arizona heat. I must say this company does CARE and that is very rare and hard to find. It was a pleasure working with the entire team and I must add I was very pleased with the customer service we received from every single person on their team. Our experience with Larson Air Conditioning was phenomenal! We have found our forever a/c company, finally A+++++++ I highly recommend Larson Air !!
Orlando arrived on time. He was personable, and knowledgeable. He inspected and maintained heating units. I feel very comfortable with his service, and his company, Larson Air Conditioning.
Lyle came out to give us a 6 month AC check up. He called me 20 minutes before arriving to let me know he was on his way and he was prompt in his arrival. This is our second time using the company and they’ve always been very professional. Not only was Lyle nice but I also felt very comfortable around him, which is huge in general when a stranger is entering your home. He was very thorough in his explanations of our AC units condition and even provided some additional recommendations for upkeep that I could get from Home Depot. Never once did I feel like he was trying to up sell me on anything I didn’t need which was very nice.As an additional little tidbit of info I always appreciate them wearing the blue slip covers over their shoes when entering the home. I personally hate shoes in the house so it’s a nice touch.
We recently purchased 2 units from Larson. Came home tonight and the upstairs unit was reporting an issue and appeared not to be cooling. Called Larson after hours and left a message. Heard back almost immediately and Lyle was here within the hour. He was great! Did a detailed inspection and found the problem and resolved the issue.
Larsons was incredible. They were responsive, professional and helpful. Lyle was our technician and he took so much time working on our unit. I couldn’t recommend this company more.
Sylvain Durand
2 years ago
We received great service today from Sam. We called on a Monday morning and Sam came by the end of the day He was great at recommending the best services for us. He did an amazing job and we had air conditioner by the end of the day. Our units is over 25 years old and he never tried to sell us a new one (all contractors tried before).
Michelle Lewallen
9 months ago
Sam is amazing! He was patient, knowledgeable, offered suggestions and even alerted me to a small leak he found while doing the repairs. Highly recommend this company.
I highly recommend Larson Air Conditioning. We had a 5 star experience with them in every aspect of the business. There customer service is incredibly friendly, helpful and responsive, their salesperson, Leo was knowledgeable, honest and went out of his way to make sure we got exactly what we were looking for. They went out of their way to give us the best price for the top of the line Lennox Air Conditioning unit, and the installation was perfect. They actually sent the same two people who came to give the estimate to do the installation so there was no miscommunication as to exactly what was needed to do the job. We are so happy with our new system (Dave Lennox Signature). It is so much more efficient and even in its cooling than our old builders special unit. We actually saved $100 a month on our electric bill compared the the same months last year! After the installation they continued to check in with us to make sure everything was working well and we were happy. I truly wish every service company experience could be as good as the one I have had with Larson. I will only use them for service in the future.
Just had 2 weeks ago A C replacement by Larson Air Conditioning of Scottsdale. Family owned, excellent service, fair pricing, no pressure.After three estimates, chose them. Installers (sorry forget their names)were great, Doug, Install Mgr & Victor, technician follow up were all very professional explained everything in detail. Highly Recommend!!
Nick Caromano
2 years ago
I can't say enough great things about this company. I've already written a review on yelp but had to come here and do the same for their Google reviews. They have well beyond 5 stars as their customer service can't be beat. I feel like I've been more annoying than anything but not once did they make me feel that way, they simply want to help and make sure I'm taken care of which is amazing! As I said in Yelp I've found my go to HVAC company and I highly recommend you look no further. Their sales process was simple, they had everything setup and installed in less than a day, and again their follow up and communication is just amazing.Larson Air thank you again for everything you have done and continue to do for me as your customer. Keep up the amazing work!
Tiarra Campbell
3 years ago
5/6/19: The best experience from start to finish! I started this whole process several months ago by getting quotes from several AC companies in the valley that were SRP approved (for applicable rebates) and had positive reviews from other individuals.Jeff was the project manager that conducted the evaluation for my house. He was thorough, friendly, and detailed in his quote. In the end I decided to go with Jeff and Larson Air Conditioning!After being scheduled and paying the 50% down the time finally came for the install. Enter Anthony and Eli - these guys arrived on time the morning of and worked diligently all day ... even through some admin mixups with the crane and some of the registers being installed. Both remained professional and were giving me frequent updates on the statuses of the project. The following day for the second half of the install the guys were again prompt and diligent with clean up and all the final checks once the project was completed.Larson installed a new 3-ton unit, ductwork sealing, air sealing in the attic, and finally insulation to the current recommended standard (R-38). My family and I are very happy with our new equipment and look forward to experiencing more of Larson’s great customer service for follow up on how the new unit is working out - which should be conducted in a couple weeks!Updated 5/15/19: After resuming normal life in my house I started noticing issues with the attention to detail for the install - the foam insulation used to air seal the attic seeped through on a couple of my pot lights and the ceiling fan, there was plaster bits in the master bathroom that were not cleaned, and footprints tracking insulation through the house when the guys would use the restroom. Additionally, I have no idea how much insulation was actually placed in the attic - as I was not provided an “after” picture with a ruler showing the appropriate level of insulation; and I was not given any documentation for the brand new AC unit or it’s accompanying warranty info. For this I cannot give Larson a perfect star rating.My project manager, Jeff, just visited to do the follow up for the install. I pointed out the concerns I had from the install and he said he will have them addressed during the final evaluation visit - which usually happens about 2 weeks after install. Jeff is always professional, friendly, and detailed - I really appreciate having him as my project manager to ensure that all facets of customer service are accounted for and present with every action Larson Air Conditioning performs. Thank you, Jeff!!
Shad Misseldine
3 years ago
Over the past 3 years we have done several major and minor renovations to our home. During that time our little girls now 3 and 6 have always referred to the workers that came to our house as “Guys.” With each crew that came to our house the question from my 6 year old was “Who is you favorite Guy, Daddy?” There were always one or two that were better than the rest.When Sam from Larson Air showed up he was just another “Guy.” But that quickly changed. Larson was the third company we called to get help with a faulty HVAC system. The previous two both spent less that 30 minutes trying to figure out the issue. They gave quick “fixes” that never resolved the problem. We were frustrated with our system, but it barely worked and we decided it couldn’t be fixed without a major overhaul.The first cold night this year both our girls came to get in bed with us because it was “too cold.”We called Larson the next morning.Sam showed up with a smile, greeted us, and got to work. After almost 3 hours, 20 shoe cover changes, and 5 or 6 calls to the other workers at Larson, Sam gave us his diagnosis and plan.Today, a week later, our girls are warm and our system runs perfectly. Sam came over and fixed the faulty part. Again we were greeted with a smile and total professionalism. Sam is the man. He’s definitely our favorite “Guy.”
danielle harris
a year ago
My mother referred Larson AC to me. I received all the necessary information needed for me to make a decision on a new AC unit. The technicians were on time and very professional. I will refer any friends or family to Larson AC
Hands down, best HVAC provider in the valley! I had a 14 year old AC system that was leaking refrigerant and decided it was time for a new one. Ish, one of their project managers performed a load calculation and found my system was actually oversized by a ton! Explains why my doors would slam shut and the short cycling of the system. The install was completed the same day and was done so VERY perfessionally by Mike and two other installers (forgive me I forgot their names). They left my home cleaner than it was prior to the start of the project and treated my home as if it was theirs! Again, hands down choosing Larson for my HVAC needs was a no brainer!
Steven Bonanno
3 years ago
It's been a nightmare at times dealing with other contractors, however all I can say about Larson Air is that I love them! Their customer service rocks. I wish I could give them more stars.I love this company. They have a two hour window for service! Not the usual wrap like We'll get there when we get there.They installed a new AC system in my house a few years ago. The price was reasonable and the technicians were total professionals. Ive had zero issues with the new system since.The technicians kept me informed every step of the process.They even wear shoe covers to keep your floors clean .Today I had my AC system serviced by their technician Adnan; Who called and texted me his photo before he arrived. Very nice...Adnan showed up on time, serviced my AC system in a timely manner. Adnan had all the paperwork in a digital format including payment on a portable tablet. A very pleasant, easy, experience. By the way, I used to work for an HVAC company so I know outstanding service when I see it.
We recently had a new Trane unit installed. Every step of the process was extremely professional...Estimate, Install, Quality Check after Install. Thanks for the great service!
It has been an honor working with The Larson Air Conditioning [and Heating] team. Our experience began with an outstanding presentation by Ish. The installation team, Mike & Bruno were punctual and professional. Installation was complete in a day and a half. Thank you Sam for helping on day two. Bruno, thank you for helping me understand the NEXIA thermostat. System is working well. Looking forward to years of comfort provided by our new TRANE system.
After 20 years, even though it was time, buying a new A/C unit stinks! Larson Air Conditioning, LLC. helped make the experience as pleasant as it could be. I’ve done my homework when our A/C went out, so now you don’t have to! Starting with their prices, product knowledge and efficient and meticulous technicians to their unbeatable top notch level of service. They had constant communication and follow up through the entire process. Their Yelp perfect 5 star rating is well deserved. If you need A/C repair, I obviously highly recommend them. Bart was AWESOME!
Ashley Brauning
a year ago
Ish was very nice and always on time to get our new hvac installed in a timely manner. Michael did a great job with the installation of our new hvac system and kept me updated through out the installation with the time frame. Would highly recommend.
Sean Geraghty
3 years ago
I used Larson last summer to replace an old unit at my house in Scottsdale, and while I found them to be just a bit pricey, I was very happy with the service. So, when I needed work on another unit (I have 3 units for my house), I called them again. This time, I am not quite as happy. Making the appointment was very easy, as before, and the technician called ahead of time when he was on his away, and arrived on time, which was great. However, he seemed a bit junior, and apparently has only been working for Larson for about a week. He first diagnosed that the unit was low on refrigerant, which was causing the unit to shut off automatically. However, after he added more refrigerant, the unit was still not working. Then, he diagnosed that it needed a new board. However (to his credit), he called his supervisor to be sure, and then after following his supervisor's suggestion, he did more checking, and changed his diagnosis to a faulty valve. I was not billed for the refrigerant re-charging, which was great. He came back a few days later, arrived again as scheduled, and replaced the valve, and all is good now. Besides the multiple iterations to get the diagnosis correct - which is ok, I'm glad he finally got it correct, no harm - my main issue is with the cost.First, the charge for the R-22 refrigerant was $99 per pound, whereas a quick Google search shows that the wholesale price is more like $10-$12 per pound, which means a mark-up of at least 700%, and a profit of over $700 just on the refrigerant for my unit. This is more of a complaint with the industry in general; apparently all A/C companies mark up at least this amount, if not more; I'm sure that the $99 per pound price is less than many of Larson's competitors in the area, but it is still outrageous. (I've actually been told by a previous A/C repair man yes we charge a lot, but not as much as everyone else. Not a great message.) I understand that in the service/repair business, companies generally apply a mark-up for parts/materials they purchase for a job, but I don't know of any other industry that applies a mark-up nearly this much. (I am a pricing expert, I have spent almost 20 years doing consulting and working for pricing software companies, so I have a lot of experience in this area.)Second, the charge for the replacement valve was $878, while another quick Google search yields a cost less than $200. Once again, a very large mark-up.Even if the refrigerant and valve charges include the labor, this still seems like quite a lot. Overall the total bill was $1800, for maybe $300 in materials cost, so that leaves $1500 to cover labor (approx 5 hours at most I believe; I wasn't home for the 2nd visit) and profit. Just a bit much, in my opinion.Overall, the service was great. Especially compared to other companies in my area that I have used in the past - I have horror stories - Larson seems to be more reputable, and overall I would recommend.
As positive an experience as possible. They scheduled for same day and later called that he could be earlier than expected. Ryan was so professional and so nice. He diagnosed and fixed the problem and got the house cooling by several degrees before he left. Very reasonable charges, and just an all around good experience. Thank you Ryan and Larson Air.
Class act. Very professional. Very knowledgeable. Very clean. I am a stickler for perfection and my very high standards are always met or exceeded by Larson. They are the only A/C company I would ever let in my house. **Bonus**.... SRP recommends them as well as one of their preferred companies
Fantastic service! I have worked with Larson Air for a while now - they have always treated me fairly and promptly. Highly recommend to anyone needing reliable and fairly-priced HVAC service.
Trevor Lightfoot
3 years ago
I was initially disappointed with the post-installation support I received from Larson. They had done a fantastic job of helping me pick out a new AC unit and then installing it. However, the installation caused a very disruptive strobe light reflection to go through a significant portion of my home. Luckily, Jamie was relentless in helping me find a solution for this problem and I truly thank the Larson team for their creativity and dedication to helping me resolve my issue. Thank you!
Customer Service and responsiveness is excellent. The tech that came was exceedingly professional and a welcomed change from what I have been accustom to dealing with. I felt like it was a pretty honest exchange. However, the pricing does seem pretty high, but I don't have much of a frame of reference on the cost of A/C service and repair. I spent $700 to have one units capacitor replaced and both units have preventative maintenance which includes refrigerant and thorough cleaning of coils, housing, evaporator, and blower. Other than the cost i'm pretty happy with the service provided.
While I’ve had some issues with my mini split AC unit, my service tech Lyle has been vey professional and easy to work with.
Not sure where Larson gets its service techicians but they are GREAT. Very knowledgeable, very patient and very polite. We ordered a new AC unit in March with new ductwork, insulation and sealing. Our electric bill this summer was 1/2 of previous summers and our home was much much cooler. No more hot rooms. Special thank you to Victor and Adnan! They are top noch technicians! Thanks again Larson.
Leonard Silvester
a year ago
Larson AC earned our business and we couldn't be more please. For price, excellent workmanship, 100% integrity they can't be beat.
Professional, low cost inspection seem to be the -in- for selling, what seems to me, to be overpriced HVAC units.
I am sure they do a great job and perhaps that is what larger outfits charge.
Great customer service with my current Preventive Maintenance plan. Outstanding communication on scheduling and documentation of work performed.
Thank you Larson Air Conditioning for quality service.
From the first appointment with this company to yesterday when they installed our new AC and air vent, our experience has been nothing less than top notch. This company has very professional people that delivered 100% on everything they said they were going to do for us. I will refer them to everyone I know! Thank you Larson's for making us cool!
I have used Larson Air in the past and had a great experience with them. I have purchased two Trane air conditioners and a Trane heating system from them. This time I unfortunately had a very negative experience. I was given a quote from Art Schieffer one of their salespeople to install an air conditioning unit at a price of $4,477. After signing the quote and after Art said he would call me in the morning with the install date, Art called me back to gouge me for more money. He said that he wanted 500-600 more dollars to complete the install or it wouldn't be done. I told him that this was unethical business practices to ask for more money after I had already signed his paper and he started yelling at me over the phone. I promptly told him to have the owner of the company call me and hung up. In addition to Art's disrespectful attitude, the owner of Larson Air told me that he would not be bullied into a decision. I hardly believe that reporting unethical business practices in the proper place to be bullying behavior. The owner refused to honor his signed paper.
Octavio was great! Polite, professional, informative!
Larson Air Conditioning replaced all three of my HVAC units which were clearly nearing the end of their useful life. Noisy, inefficient...you get it.Beginning with Daniel who consulted and continuing with Sam, Bruno and Lyle who installed, Larson did a masterful job with the friendliest attitude. Fair price. I checked.Trane products, installed with precision and care, in a cheerful and dedicated manner is the combination you want for your home or business. CALL them. You will be glad you did!/s/ Old guy, retired Naval Aviator and retired airline pilotP.S. Had J.C. (Juan Carlos!) and Caleb visit yesterday and bring the three furnaces Larson installed on line. Once again, personnel from Larson arrived on time, worked diligently and did their job to perfection, all while conducting themselves in a very professional and friendly manner.All coordinated by the always wonderful Olivia.Without exaggerating I can say Larson is one of the very finest companies with whom I've had the pleasure to do business.Seriously, CALL them.
Jeff Carpenter
2 years ago
They quoted me $1775 for a blower motor for my air conditioning unit. I thought that was too expensive so I started calling other companies with the part number that I needed. I found two different companies that would do it for a lot less. One for $750 and one for $650 (both 5 star rated companies on yelp). I told Larson air this over the phone and she said it was because they have a warranty on their part. I told her having a warranty on your part and labor for something that would take 1-2 hours to put in costs $1000. She didn't really want to talk to me anymore and gave me the serial # of my unit that I asked for. They told me over the phone when I first hired them but they have a great reputation and never try to rip anybody off that's why they charge an $80 service fee that they don't take out if you actually get your air conditioner fixed. So I decided to go with them because they have such great reviews on yelp. I will never use this company again they tried to rip me off. Find someone else.You are correct. I did need a specific blower for my unit. However when I looked up the specific blower motor up online it was only $250 for that motor that you're talking about ( i matched it with the specific blower motor part number that u gave me). So still that does not justify a $1500 labor charge for something that will take 1 hour to replace. You over charged me and maybe you should just accept the fact that you tried to get me for $1500 labor charge. Interestingly when you posted your reply you never mention how much does the specific motor blower that you wanted to put on actually cost you or me! You never mentioned how much labor you were going to charge to put that motor in. You just stated that I needed a specific blower motor. There was no price breakdown in your reply. Something fishy there.
Good experience from the time I made the call for AC service to Larsons until service was restored. Receptionist taking my call was very good, technician (Arron) was exceptional. Service was quick, thorough, and good. I will recommend Larson AC to friends and family.
Lyle Flynn was our technician with Larson Air Conditioning. Lyle is extremely knowledgeable, courteous, and professional. Lyle diagnosed the issue in a timely manner. I would highly recommend Larson AC so far. We are most likely going to replace our entire system. More to follow.
Recent Air Conditioning issues afforded me the opportunity to render the services of Larson Air Conditioning in Phoenix, AZ. The technician (Sam) that performed the required services was not only courteous and knowledgeable; but explained in detail the necessary items to be replaced, as well as accomplished required tasks in a very timely fashion.A Service and Staff you can depend on!
Several months ago I purchased two new Trane HVAC systems to replace the existing Trane systems installed over twenty yeara ago at my residence.Larson did an excellent job and I just completed my first service check up with them today.Lyle Flynn was the technician and he did an excellent job of checking everything and ensuring the units were functioning correctly. I had lots of questions about the units and he aswered all of them with the best of attitude and a patience for my curiosity.Lyle aso took the time to ask me questions about the performance of the systems from my perspective. Our conversation resulted in a suggestion to fine tune the amount of air flowing through several ducts for better uniform ac efficiency throught the house. The improvements were immediate and we made a excellent system even better .Thank you Lyle Flynn and thank you Larsesn Air Conditioning.Phil Lacy
Erin Finkelstein
a year ago
This company is AWESOME. Jacob answered a million emails from me about this huge project. Jason and Mike were extraordinary and did an amazing two day job.
kendra alcock
3 years ago
Completely professional and absolutely the best experience I’ve had with ANY HVAC company. Figured out my problem and fixed it as well as providing helpful suggestions to keep our units running smoothly. No high pressure, I totally will use them as my maintenance and service company!
Caleb was excellent. He installed 2 air purifiers and cleaned and sealed all of the vents in the house. Excellent service
Adnan was on time and was extremely professional. He answered all of my questions about the newly installed Nest thermostats and took the time to make sure the app was working properly.I appreciated receiving a pre appointment text with a picture of the technician and a call shorty after confirming arrival time.I highly recommend Larson Air Conditioning.
Daniel Feeser
2 years ago
Mike and Carson did a fantastic job installing my ductless mini split. They were conscientious, efficient, and informative throughout. Top notch service from the whole team on this one; I couldn't be more pleased.
Richard Phillips
10 months ago
Ish did an outstanding job putting together our bid. The only reason we didn't choose Larson was a lower bid.
I highly recommend this company. I needed to put more insulation in my attic. I had called APS in hopes that they could recommend a company that gave great service. I was given a list of 20 or so companies to try. I actually looked them up on the web and Larson certainly stood out as the only company that I felt comfortable.1st An inspector came out to evaluate my situation; he took many picture of the shape of my attic and locations inside the house that were letting outside air come in.2nd A representative of Larson Air came out and discussed the best plan for me with the picture documentation in hand. Absolutely no pressure.3rd my next step was to move ahead sign a contract and have the insulation put in my attic. The Larson people did an amazing job. They were very polite and they cleaned up after themselves, even in my closet which was the entrance to the attic.4th The original inspector came back to evaluate the work that had been done and to make sure all the areas were done per the contact. This was a surprise to me that they would send a inspector back for review at no cost to me.A happy customer!
My A/C went out over the weekend and they responded and had a technician at my home within the hour! Very professional and honest technician. Even with a weekend charge it was affordable.
Laura Winslow
4 years ago
I had used Larson Air Conditioning to check my A/C units about 2 months earlier. With the outside temp close to 110, one of my thermostats broke and that A/C unit stopped working. I called Larson AC and they had closed for the day. I got online and scheduled an appointment; they contacted me shortly thereafter, answering my many questions. The next morning, Victor arrived at my house around 7:30 and got my A/C working again. He also installed two Nest thermostats and helped me program them with my Google Home. Victor and Larson Air Conditioning were great. I highly recommend them.
Alma Nazareno
3 years ago
Very professional. He was respectful and explained what he was doing and what his diagnosis and plan was. Took time to cover his shoes with booties no matter how frequent and how short his trips were in and out of the house.He also showed pictures and explanation of the work involved. It was an overall great experience and would highly recommend him and the company.
My service tech, Ryan, was exactly on time, communicated ahead of the appointment, took photos of his work and was polite and knowledgeable about work needed pn my AC unit. I highly recommend using Larson Air Conditioning for your emergency and/or scheduled maintenance!
Richard Theobald
5 years ago
A Very Impressive Company with Outstanding Associates in the field! I just had the pleasure of meeting two employees of Larson Air Conditioning, Victor Ramirez & Lyle, and I was totally impressed with their professionalism, their courtesy, their knowledge of what needed to be done....and the speed with which they attended to the repair and headed out to their next stop. These are top flight pro's and if you need HVAC work, I urge you to give them a shot.... You will not regret it.
Wonderful company to work with, all the technicians are very nice and respectful.
Kristine O'Connor
4 months ago
Very pleasant, on time, and affordable care for my a/c unit!
Mark Cunningham
4 years ago
Larson Air Conditioning is now my company for life!Special thank you to service tech Stuart MacIntire for his friendly professionalism, complete knowledge, spending time fully explaining my situation & getting it done effectively & on time! Also, no unexpected charges & a happy cool summer ahead! Thank you, Larson A/C & Stuart!!!Mark CunninghamProud home owner
Julia Bourdo Lichty
3 years ago
Andrew, Sam, & Eli we’re rock stars. These boys are the hardest working young men. The first day of doing our reduction & insulation they arrived on time and worked until we could have air conditioning. The boys went beyond the call of duty. They are kind, hard working & extremely conscious. We would hire Larsen again for our air conditioning needs without hesitation.Daniel did an awesome too...all of the keepers! Whatever they are getting paid it is not enough!!!Julia & Michael Lichty
They were diligent in their installation and quick to remove any issues that popped up.
Great service. Lyle was really knowledgeable and explained everything.
Heidi Fransway
a year ago
Leo was on time, assessed why the AC wasn’t working & clearly communicated the issues & costs. All done so professionally from the call to Stacy at the office to the completion of the work. We will always call Larson!
Our technician Joe Gabriel was professional, courteous, and punctual. Advice was clear and concise. Highly recommend this company and particular Joe as your technician.
Amanda Valentine
2 years ago
Mike and Kyle did a wonderful job setting up our new HVAC system! Our quote was reasonable, Clause was responsive to all our questions. Overall, really a wonderful company to work with!
Leo came on time and tested this unit out very thoroughly. Explained all of the options I have to solve issues and showed me a way to clean the outer coils to improve performance. This unit was installed by another company and been problematic since day one. I feel that Leo explained his findings and informed me of the options I have with this unit.
I TRUST Larson’s Air Condition. They have the highest quality of customer service. Their service techs are amazing. Stuart was on time and got us back up and running with cold air. They’re amazing!!!
Jennifer Nelson
a year ago
Joe Gabriel was efficient, professional, and friendly! We had a pleasant experience and will use them for all of our heating and air-conditioning needs in the future!
Leo did a great job. He was very thorough and took the time to explain how the new Thermostats work! Great customer service and technical skills!
Great job , Tech was very informative and knowledgeable.
Jay, came by to check out why my AC unit wasn't working at optimal capacity. Jay, was able to take care of the issue within 20 mins and now my AC is working like a dream. I would definitely recommend Larson Air Conditioning!
Excellent professional service, explained the issue and provided the solution. Now my house is cool, and do not need to redo the duct work, save a lot of money. Thank you Ish. Highly recommend Larson Air Conditioning. 6.30.2020
Kimberly Adkin
3 years ago
From start to finish the installation team did a great job. They arrived on time and worked hard throughout the day. Everyone was very polite and professional. They also did a great job cleaning up throughout the day and before they left!
Margarita Espericueta
3 years ago
Our one year maintenance contract ended for this year. Since we have been pleased with the technicians that have serviced our AC, we signed up for another year. Jacob was very polite and I Especially appreciate the time he took to explain the service inspection.
Brandon Wildemann
5 months ago
Lyle was awesome. Top notch service and answer all my questions.
Lawrence Like
3 years ago
I have been in real estate for going on 26 years. I have been building and remodeling homes for 20 years. I refer all of my clients to Larson Air Conditioning. Today, I had the pleasure of meeting Stuart Maclntyre. Stuart was the most knowledgable and professional service technician that I have ever met. More importantly, a great person. What a pleasure to have met Stuart. Thank you, Lawrence Like Re/Max Excalibur
Kenneth Magnus
a year ago
Larson AC is the best, Lyle has been here several times over the years. He really knows his business.
theresa murphy
3 years ago
Mr Flynn serviced our air conditioner on August 19th. He arrived before the time frame and was extremely polite. He was very knowledgeable and
helpful answering our questions. It was a pleasure to deal with Larson Air Conditioning,
Larson AC went above and beyond to make sure all the details of my expectations were met when we air-sealed, reinsulated, and had duct work done in our attic. Can’t say enough about the professionalism of each and every person in the office and employee working in our house.
Michael Logan
3 years ago
Very professional and customer-focused company. All individuals that I’ve interfaces with from Larson have been very friendly, professional, and do a great job of communicating with the customer. Highly recommended!
Carolyn Beecham
3 months ago
Octavio was very informative and helpful during his visit.
Chris Spatgen
3 years ago
Lyle did an excellent job on my winter maintenance. He clearly explained to me what he did and what may be going bad in the future. Larson Air Conditioning is the only A/C company I will ever use!
We had Larson Air at our home today replacing the AC and Furnace in Carefree. Lyle and Anthony were great techs, very professional and their workmanship was flawless.
Very knowledgeable, responsive, professional, helpful. Got everything I good working condition. Took lots of photos to point out possible future problems.
Steve Recsetar
2 years ago
Mike from Larson Air installed our new HVAC system and his attention to detail and workmanship were excellent! We would highly recommend Mike from Larson Air!
Michael Suleiman
2 years ago
Paid them close to $900 to fix one of my units, to rebuild the motor and it worked fine for about 9 months, we started having the same problem. They only warrantee their work for 90 days, but they will sell you one year warranty if you want.. what does that tell you? Very disappointed
Charina Sabal
3 years ago
Lyle just did my post check up for my AC that was installed in April of this year. He checked everything to make sure my AC was in great running condition. He was easy to communicate with , very nice and knowledgeable. Thank you for your services.
Clean, neat, prompt and highly knowledgeable service provider. I liked the text photo of the technician along with a call before his arrival. We signed up for their yearly service call so our a/c never breaks down again.
Great job - Jacob was a great technician
Stuart was my tech. Quickly and efficiently got everything working again, made a few suggestions without any pushy sales bs, and happily answered all the questions I had. Setting up the appointment was easy, and everything met my expectations. Very satisfied.
Service is thorough and Lyle was professional and took time to explain what he did. He was a pleasure to deal with, and as always Ltke/Larson did an outstanding job. Peace of mind is priceless.
I can honestly say I have not been this impressed with service in a very long time. Lyle came out and would not give up until the job was done. He went above and beyond; even called out another team member when he felt he needed help AND ran to the hardware store to pick up a part so we wouldn’t have to call an electrician tomorrow. If I could give 10 stars I would! Bravo and thank you!!!
Excellent work. J really solved our problem with the thermostat. Of course it was not a Larson supplied thermostat that was fai ling to work properly. The Larson supplied thermostat that Jay installed appears to be working very well.
Victor was punctual and very professional. He explained all the problems in detail, showed me , and worked to get me scheduled right away. I'll definitely be using them for all my future needs and all my rentals as well now.
CRAIG LEIBNITZ
a year ago
Sam did a great job installing the new WiFi thermostat. He explained the process and was done really quick.
Air went out on a very hot day. Lyle was here in hours . Got the part that day and installed early the next day. House cooled in minutes . Love this company. And we thanks to Lyle for the great service !
Dennis Penterman went over and beyond good customer service. He took pictures to document (and demonstrate) every area of concern. Most important was his specialized expertise in energy audits and repair. I couldn’t ask for or want a better service tech.
I have not used this company, but I now never will. Driving South down I-17 trying to exit at Thunderbird and one of your drivers was being rude and not letting us over, kept speeding up to not allow us to get over. We speed up, get over and he flashes his lights at us multiple times and then leaves his brights on. As we stop at the red light to turn right on thunderbird, he speeds through a full blown red light to turn left. The time was 8:00PM Tonight, 8-1-17. I would suggest to find out who this driver was and have him reprimanded and go through training again. He was very aggressive in his driving and if I saw this driver pull up to my house, I would turn him away. Rest assured, friends and neighbors will know and they in turn, will not use this company either.
Cassandra Sankey
3 years ago
Scheduling was simple and timely. The technician, Lyle, was knowledgeable and professional. He kept the floors clean by wearing shoe covers. AC tune up was a breeze. Would recommend this company.
Johnny was very professional. His machine reported everything was fine with our AC but he could tell it wasn’t. He problem solved until he figured out what was causing the problem. Very happy with his workmanship.
Andrew Montooth
2 years ago
We've not needed much service, but every time we have, they've been perfect. The most important thing I look for in home services is honesty. They've been honest, flexible, quick, and accurate. You can't ask for more.
Logan Bennett
9 months ago
Caleb was absolutely professional, attentive, and took the time to break everything down for us.
Lizzy Stardust
3 years ago
This company is absolutely the best of ANY service I’ve ever used. Every single employee is courteous, prompt, and personable. Highly recommend!!!! They go the extra mile in customer service, in a world where it is sadly lacking. Old school cool. Pun intended.
Laurie Wiles
3 months ago
Service work. Good quality. Punctual. Reliable!!!
Donna Hutchison
3 years ago
Outstanding customer service. Had a slight hiccup after my yearly SRP check up with a panel that wasn’t secure. Problem was corrected the day I called. Will refer them to all. Thank you for your professionalism. I will definitely use them for all future needs.
They were great! Called to tell me they’d be at late end of window, texted me a photo of the guy on his way, and he called me to tell me he was 45 min away. Didn’t take long. All fixed!
So far everything Jeff said he would do he has done. Very satisfiedOne last issue with some ceiling and wall damage during the installation. I was assured that this would be taken care of soon.Fixed the problem with the 5 ton compressor.
They're on time and ready to get the job done. Curtious and professional. I've used them several times and keep going back
Melissa Losasso
3 years ago
Bought an older house with an aged HVAC. Requested an assessment and was very happy with the response & feedback.Showed up on time, very professional, honest and provided an in depth write up. I will be using this company going forward.
Showed up on time for 2 days during excessive heat for installing a new HVAC system. Kept us informed during the process &cleaned up thoroughly each day.
Ryan, at Larson Air conditioning in Scottsdale, serviced my H/AC units today. He did a thorough job, was very courteous and I’m very satisfied with his work.
Robin Marie Gould
9 months ago
Fantastic Company! They are professional, polite, trustworthy. Excellent service and workmanship. Claude, Lyle, Caleb and JC are as good as it gets. Highly recommend!
Claudia Fletcher
2 years ago
Awesome service! Our tech Sam arrived promptly and professionally . Mask and shoe covers worn and WE HAVE AC!!!! Thank you Larson!!!!
Stuart checked all system , help to program the thermostat, makes sure every running well.he did excellent job. I will call him if I have any issue in future.
Scott Goodwin
7 months ago
Jon was exceptional and professional, cannot even better.!
Tony Vervloet
5 months ago
Sam did an excellent job, knowledgeable, professional and very helpful. We're very happy we chose Larson AC!
Amanda Robertson
3 years ago
Kyle and Lyle were awesome! Super helpful and nice. Made some great recommendations and offered simple solutions to our house heating properly
Well this will be one of the few negative reviews on Larson. I recently moved into a new home with a gas furnace and wanted an inspection prior to using. I called Larson based on the reviews and they quoted $65 to come out for an inspection. No problem scheduling and they were prompt. The tech performed the inspection and right away noticed the flue pipe had separated at the unit, probably from the roof being recently replaced, which obviously needed repair. He struggled a bit and stated he’d rather replace the elbow connection because the remaining pipe was pushing up on the roof tiles. He verbally told me it would be ~$270 which I approved. There was one issue with a zip tie on a door interlock, which he cut off, and some insulation had fallen, which he reattached with adhesive.Total bill was $712.35. Inspection was $65.95, Insulation reattachment $60.65 (seems high for a can of glue and 5 min but whatever), and the ~1.5’ of flue pipe was $585.75! I figured I would wait to see the full invoice before questioning because the tech did not have an iPad or anything you could view it on. The next day after I received the invoice and called to question the charges, the customer service rep ends up arguing with me stating he “believes” this is a fair price because the issue could lead to a significant safety hazard with carbon monoxide. When I asked if they should charge more for that he says “not necessarily”. Seems like a gouging to me since these simple repairs were probably 1/5th of the cost to get a whole new furnace. Be sure to get a clear estimate with this place prior to approving work.Update: The company ended up honoring their original estimate and I appreciate them taking care of this.
I had a yearly check up performed which went great, the next day i noticed a funny noise from the A/C when I was outside and another tech came out to investigate whom discovered it was just a loose cap on top of the A/C. Thank you for responding to my concerns in such a timely manner! I will continue to get service with Larson Air.
Sam did a phenomenal job diagnosing and fixing our two systems. Thank you!
Amazing customer service and installation!!! Our AC went out during the summer and Larson saved the day!!! From the immediate phone call back to the installation, the service was excellent!
Very responsive to an AC outage. The technician, Sam, was able to quickly determine the problem and repair it within an hour. Great service and professionalism.
Stephen Montero
4 years ago
Victor! Great service!
Each time he arrived at our home he was friendly and polite. We are very pleased with his knowledge and explanations to all our questions.
Lyle was on time and very professional in his explanation of the AC system and the services that he was providing. Answered all of my questions thoroughly and provided insights on how to keep the system in best working order.
Real nice young man gave me a quote and was real helpful
Jason Pistiner
3 years ago
Been using Larson AC for a couple of years and have always been happy. Lyle was great today installing a nest thermostat
Logan Stolworthy
9 months ago
Larson is my go to for HVAC service. They are professional, friendly, and fair.
Camelia Larson
a year ago
Great customer service. Thank you Stacey for squeezing the appointment in. Really appreciate the service. Thank you Lyle for saving the day! Very professional, patient, and knowledgeable.
Ryan was very professional. He arrived on time and was very friendly. Extremely thorough and knows his stuff. I would definitely recommend him!
We have used Larson twice with two different techs and both times they have been excellent. I would recommend them without worry.
Michael was very professional and knowledgeable, took great care to be respective of our home and ensure we were completely satisfied
Joshua Stoker
8 months ago
Great company to work with. Positive, professional experience. Techs were knowledgeable and thorough, with very reasonable pricing.
Larson AC stands out among their competitors as efficient, professional, courteous, and very responsive.
Jacob ramirez did a great job ?
Evan was very pleasant and professional.
Courteous, professional and honest. Those are rare quality to find nowadays with service field people.
Unlike today, most ac & heating people were trained to sell products for commission incentives, that help promote corruption and corrode honesty.
Leo was very professional and went above and beyond to be sure I was satisfied with the service. I would recommend Larson Air Conditioning to others. Thank you.
Octavio was extremely professional and proficient.
Jennifer Larrison
7 months ago
Very professional and presented information clearly. Would highly recommend this business.
Dennis Nuckols
a year ago
Outstanding customer service and technician service. I am very satisfied and would not think of contracting another Heating & AC service.
Ish was great to work with and both installation techs did a great job. Personable and professional.
Jon did a great job. Took his time to make sure everything was working great.
A big thanks to Lyle Flynn for the follow-up inspection on my new A/C installation! Very professional and educational ~ I'll be getting my surge protector due to his education.
Morgan Gardea
11 months ago
Caleb did a wonderful job walking me though the maintenance and recommendations.
Arthur Missirlian
a year ago
Sam was honest! Upfront with his information.
I will definitely be doing business with Larson Air!
Stuart was a true professional and extremely knowledgeable and courteous. I would highly recommend both Stuart and Larson AIr Conditioning.
Leo Michaelis
7 months ago
Wonderful and knowledgeable folks. Very professional and high quality.
Victor was amazing. They were out to our place within an hour of our call and he was thorough even showing me pictures along the way A+
Allen Maulsby
4 years ago
Ryan is great. Clean, prompt and professional. Olivia in the office was super accommodating. Thanks for being fabulous
The company is awesome they make sure to keep their guys need clean professional guy we had Lyle was awesome great service
Victor explained the different plans and options available to me in a very clear manner. He was very pleasant and he knew his product well.
Travis Sutton
3 years ago
Very satisfied with Larson AC. Very professional and great to work with. Lyle inspected my AC today, great job.
Leo was outstanding! So professional and he explained everything. Will definitely recommend and use again.
I was super pleased with the quality of service, and would recommend/use their services in the future.
Rosemary Cantrell
10 months ago
The technician got out there in record time to service the unit and replace the fan/fan motor. Greatly appreciated.
Colleen O'Callaghan
3 years ago
Sam was punctual and thorough. He gave us some options to consider that will make our unit run more efficiently!
Brenda Hyslop
2 years ago
I was very impressed with their customer service. I will definitely use them again. They were quick on time and very professional.
Ryan was thorough and showed me each issue. He made sure the issue was fixed and was also very polite.
Adnan serviced our AC unit today on Glenrosa. Adnan was informative, professional and prompt. Excellent service.
Catherine Serna
5 years ago
Excellent service! Fast, courteous, informative, and tidy. Lyle and Awston were very warm and friendly with the yard goats!
Caleb unclogged condensation waste line and did great. Finding the outlet was tricky.
Bill Lowell-Britt
3 years ago
Always a positive experience, technician (Ryan) very thorough and he makes sure to communicate what he is doing and how the system operates. Totally happy
Jillian Phillips
a year ago
Very professional and responsive compared to any other hvac company I’ve used in the past. I would highly recommend.
Stuart was on time, professional, polite and thorough. He explained what he did and why etc.
Great company.
Beverly Moreno
2 years ago
Prompt service, honest and fair estimates and prices, believe in educationing you the consumer. They have never let me down. Check them out..
Positively the BEST experience all around!!!
He made it perfect!!!
Thank you!!!
Stuart came out to inspect/ diagnose my AC unit. Very friendly and professional.
Excellent, timely service!!!!!!!
Lyle was on time , professional and detailed in checking all systems and walking me through all the work performed. Answered all my questions and lined up follow up visit
Very professional. Good communication, kept me updated on progress.
Mary Beth Thorkelson
5 months ago
Very professional, listen and answer our questions
Myles Littlejohn
9 months ago
Great response time from these guys! Gave me affordable options and never pressured me.
The company is spot on! They are reasonable, get back with you right away. They are a pleasure to do business with and they will always have my business.
kung-sik chan
3 years ago
Excellent service! Lyle gave us many good tips about the AC and heater system.
Troyce Hudnell
3 years ago
My tech Sam, was great. On time and very thorough with his inspection and service.
Great service. Professional and always on time. Service techs are friendly and knowledgeable.
Great service every time!!
Warren Butler M.D.
2 years ago
The service was spot in with highly knowledgeable and professionals service technician.I would highly recommend without reservations to anyone looking for ac service.
Christine Riggers
3 years ago
Adnan was great very thorough and he did a great job explaining etc.
Esther Bertelsen
3 years ago
Eli and Lyle were very professional, they did their job and we are very happy.
Matthew Simone
3 years ago
Great company - very responsive with excellent service from the first phone call to the service technicians and documentation. Highly recommend.
Lyle was real professional and found that it was only a capacitor. Great to get this resolved in one day!
Charlie Harmel
2 months ago
Kyle is very professional!
Patricia Thompson
3 years ago
Excellent business! Customer service is exceptional! All the employees are knowledgeable and very helpful! Would recommend highly!
Lyle was great. There was an issue with our thermostat and he went above and beyond to troubleshoot.
Thank you so much for coming out so promptly. I have to say since finding your company I really appreciate the service you provide.
Adnan came out within 15 minutes for our call. He was professiona
Confirmed appt time; was on time; dress was clean; explained everything so I could understand — was very pleased, thank you!!!
All very professional; I have no hesitation in recommending this company.
Lyle was great just like everyone else from Larson. Thanks
On time, efficient and professional.
Great job on a new A/C install, very happy
Always professional and on time.
Stephen Smith
6 months ago
Juan was efficient and courteous.
Sorry, I cannot recommend Larson Air Conditioning. Bending and breaking the rules seems second nature to them.
Karen Yamron
3 months ago
Very Polite and knowledgeable
Shirley Gartin
4 weeks ago
Excellent company.
Very professional, very responsible people, I’m definitely recommend them . The best service I ever have .
Pat & Kristi Zurfluh
3 months ago
Sam was very professional and personable, did a great job and informative.
Very friendly and knowledgeable for our new home. Would recommend to anyone
Lyle was very professional and trustworthy. A positive experience!
Family owned. Reliable, friendly, and knowledgeable. My go to service for many years.
JCurtis Long
2 months ago
Second time I've used them, always consistent.
Lyle came in for the inspection of our unit. Very professional gentleman. Thank you
Great Service! Thanks Stuart. Will use in the future for all of my A/C needs.
Wayne Zuckerman
3 years ago
It’s our second time using this business and it’s a keeper. They are prompt, pleasant, and professional.
Excellent customer service. Respected social distancing. Very professional.
Ed Obuchowski
8 months ago
Very professional. Extremely trustworthy
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