Best Special Services in Phoenix AZ

These guys are as professional as it gets. They were on time and helped through a touch situation as my walls were leaking water. They got everything resolved in a timely manor.

Thank You

We would like to thank Servpro for the amazing job they did at our Church. Very fast work and efficient. Servpro cleaned up water damage, restored, repaired, and painted. They did a great job and our Church is looking bran new. Thank you once again.

Employee of yours in one of your yellow vans just flipped me off while driving by me. What kind of people do you hire over there?

Tristan was very nice and helpful. He was on time and efficient and also willing to help with calls to the plumbing company for me.

Great project manager Chris, very professional and responsive team. Thank you for being there when we needed you!

Looked over many reviews of company’s and this on here is top notch! Crystal was very knowledgeable to getting her crew and the job done on time and in a professional manner. Very professional and Truly left my house look remarkable.

Tim, Lee and Michael were all great. They went above and beyond to help us with our issues. Highly recommend them.

Outstanding response and professionalism. Was on site in 20 min at 1:30 AM. Their immediate response helped reduce the amount of damage from the broken water line to the washing machine in the middle of the night. I recommend them for any water damage or mold issues.

Good morning. I have known Robert with Phoenix Water Damage for many years. He is one of the hardest working and honest people I know. If you’re going to get a water damage issue taken care of you will be in great hands with Robert and Phoenix Water Damage Services.

Chandler was very through in explaining everything that needed to be done. He gave me peace of mind an how much he was able to explain about the the process. Very kind and friendly experience will definitely be using them in the future.

Would give these guys a negative star if I could!
Had a collapse of the drainage pipes under the house requiring their replacement. The house is unlivable since the kitchen and bathrooms were torn out to replace the pipes, so it is obvious urgent for work to start as soon as possible. This company was recommended by my insurance company, and had good reviews and said they could start within a week, so I asked for an estimate. They took their time even coming out to look, almost a week. A guy named Joe came out, and I said they’d get me an estimate in a couple of days, but since then I have received nothing but excuses. Around 2 weeks later the office called and said the estimate was ready and asked if they should they send it to me or the insurance company. I told them to send it to me, since I’m the one hiring, and I received nothing. I contacted Joe, and they said he sent it to the insurance company for further review, and refused to even send me a copy. Weeks have passed and my house remains unlivable, and I have still not even received an estimate. Since I have, unfortunately, gone thru this before, I know this isn’t normal. It appears to be a delaying tactic, because they weren’t really available to start work when they said, and rather than tell me, just keep making up pretexts.
I can’t say how their work is since I can’t get them to even give me an estimate! Given other positive reviews, the problem is possibly the representative, Joe, who was assigned to me. Regardless, rather than wait endlessly for these guys to get their act together, I have gone ahead and hired another company because we are tired of staying in a hotel and want our house back!

My insurance company called this company to evaluate my kitchen for water damage. They had my schedule, but chose THEIR time to come out. They demo'ed my kitchen on a Tuesday, it's now Saturday, left everything in my back yard, they lied saying the ins. company would send an adjuster. The ins. company said they should NOT have said that. NOW, it's up to ME to find a contractor for estimates, install the drywall they cut out, install the cabinets they tore out and clean my yard of the debris. I called, left a message for a return call, around 530, even tho its after hours, they SHOULD return calls in a timely manner. They would not give me any estimates to repair the work they started.
I would NOT recommend this company for ANY insurance work since they are unreliable, and you can never get in touch with someone. A RELIABLE company would keep in touch, give TIMELY return calls, give the estimates which would be beneficial to determining WHO to contact with, and most of all...
DONT LIE TO CUSTOMERS.

Water damage on a Sunday before the Laborday holliday, that is service!

We had a valve break in our bathroom. Waking up to 5” of water. I called AMPM and they were right there. They came in and knew just what to do. We didn’t have to worry about anything they handled I️t from beginning to end. They helped with assisting us with our insurance company and took lots of photos. Their technicians were very knowledgeable , respectful, and understanding. This is huge when your world has been turned upside down. Thanks Guys

I called a few companies and Next Gen was the only one that returned my call and came out to the house to inspect the roof leak. It was a bad month for storms because I had to call them out a few more times. They came out quickly and did what was needed to prevent more damage. They were professional and made sure everything was clean when they left. Thank you again for all your hard work. Would definitely use them again if needed and highly recommend them.

The fire damage restoration company was very responsive and provided excellent communication throughout the process. They kept us informed every step of the way.

Had the unfortunate displeasure of using Go To Services.
Communication to you as a customer is terrible. Even after repeatedly asking for communication, long lengths of time went with no response just for me to reach out again. Communication within the company is also very poor. Empathy and assurance are no where to be found.
Some contractors will be sent out by GoToServices that they contract with, the work is not actually always done by them, just so you are aware when possibly planning some type of repair. Don’t always believe them when they say “we are sending out one of our best people” yet a company truck will pull up for a different business. Can be very… “snake in the grass” with wording and approach. Listen carefully.
VIDEO RECORD ALL REPAIRS AND COMMUNICATIONS WITHIN YOUR HOME. I unfortunately did not. People will say that communication never happened, items will be broken and you need to supply proof of them damaging items. Yes, some things were owned up to and taken care of but others are ignored.
Project was not completed. Left over work to be completed. Left over trash after EVERY visit. Promises to clean after repairs, that never happens.
Took a repair that should have been done within a couple weeks and have now gone 5 months with no resolution. Contractors sent out continue to damage items or other parts of the home unrelated. Company now stating that no resolution is available and they are ending communication based on actions.
If I ever have a choice to go elsewhere, it’s high on my consideration list considering my most recent experience.

After we placed our emergency call, Josh Rudin personally arrived at our site within 15 minutes, assessed the damage, and had a crew in place within 2 hours. In less than 3 days, including a weekend they worked, we were not only up and running, but the area looked brand-new as if nothing had happened.

These people work extremely efficiently. Every step of the way, they work like a perfectly oiled machine. As stressful as my water damage was, Kareem and his team did a very good job.
Thank you very much to the entire team!

This water damage restoration company is more than amazing! They showed up right on schedule and did a great job with the restoration! We're absolutely thrilled with the outcome, and we can't wait to share your affordable services with our friends. Big thanks from us!