Best Restoration Clean in Phoenix AZ

Great Experience! Worked with my insurance company and made what could have been a nightmare much easier to deal with. Thank you to the great team @ Doan Restoration!!!

These guys are professional and explain what they would do before beginning. Showed up on time and cleaned up when done. I would highly recommend them.

The young lady that greeted me at the door was friendly and provided the assistance I needed.

I would not use or recommend this company. My husband died unexpectedly in July. We hired ServPro to do bio-hazard, disinfectant clean. A $600 Montblanc pen went missing. It was very dear to my husband. Our son noticed it missing immediately. I called ServPro immediately. After 7 phone calls to the company, I filed a police report. It is disgusting and wrong to rob from a person recently deceased. ServPro charged top dollar. I regret ever hiring them. Finding or Replacing my deceased husband's pen is taking attention away from our grieving.

I had nothing but problems from this company; dealing with them was a 6 week nightmare. Let me paint you a picture really quick. About 14 months before my interactions with this company I spent close to 40k remodeling my kitchen. Fast forward those 14 months and I discovered I had a leak in my (brand new) kitchen. My insurance company sent ServiceMaster by Desert Dry to pull out my cabinets and walls and quarantine the area.
When I got home and realized they put my brand new, very expensive, clearly custom built WHITE cabinets outside on my back porch with ZERO protection. This in Arizona, in monsoon season, in an unfinished back yard (think dirt people, lots of dirt) and they put WHITE cabinets outside.
This has the effect of staining my white cabinets with brown. Then I notice that on 3 of the reusable cabinet doors and the faux face plate that goes underneath the sink, had gauges in them. These are not small gauges that are just a ding here or there, no they're extremely large and noticeable. And if that isn't the worst part, I notice that there is also a portion of my (again, custom built) bench seating that spans the opposite wall of the kitchen, right next to my back door. Clearly they were careless and drop something on it to damage it.
As its late Friday afternoon by the time I get home, I wait until Monday to call to discuss the damage that was done to my cabinets and bench. I speak to Hector initially who wants to see the damage, to which I agree. Then on Wednesday Hector calls and says they'll be there in 45 minutes to remove the quarantine and take pictures of the damage. I told him that he was more than welcome but without me being there I didn't know if he would see all the damage. He said ok, just send me photos later and he left a card which had his number as well as a generic office email. I called Hector twice that week and left messages and never heard back, so on Sept 5 at 2:05 pm, I emailed photos of the damage to the info@ email address. At 2:11 pm, Chelsea responded that she was forwarding it on to Chris, Hector, Ashley, and Sandi (the mitigation side she said). On Sept 10 after no response, I again ask for an update with everyone cc'd. Chelsea again responds that she forwarded my email. On Sept 17 after no response I again send another email, this time with a quote I received from my cabinet maker for the damage. Chelsea responds immediately and tells me that they want to send someone to look at my cabinets. I tell her he can come Wed or Thur afternoon but I am 100% certain my cabinet maker will have to handle it because it is a completely custom job.
The guy she sends shows up on Sept 25th, spends less than 5 minutes in my house and agrees that my cabinet maker will have to handle this. On Sept 26th, I send yet another email asking if we can now proceed with my guy fixing the issue because her guy cannot. Again, no response. On Sept 27th I receive an updated invoice so I forwarded that on. Again, no response. On October 1st I call my insurance adjuster(who sent this company to me) and ask for help. He proceeds to immediately email everyone that I have been emailing with and within a short time I get a phone call from one of the owners. He is upset at the cost to repair everything and is borderline rude and accusatory. He requests more pictures and information about the cost which I provide and even put him in contact directly with my cabinet maker. After another day or two of going back and forth, I get my husband involved. In the end, the did pay for the damage they caused, but the headache of having to deal with them makes me seriously mistrust them and I would NEVER recommend them to anyone.
Unfortunately I had to shorten some of the details because Google character limit but lets just say dealing with them was a nightmare.

i had mold growing on my ceiling due to my roof leaking i called water fighter and they came the same day and got rid of the mold and fixed the drywall and made it seem as nothing every happened, thank you once again Cesar!

Jose came to repair a spot in our room that had water damage. He did amazing work and was so thorough with everything! He ended having to paint our entire ceiling and did a great job. Jose was so kind and professional, we would definitely have him back if we ever need more work done. Thank you Jose!

You can tell a lot about the quality of a company based on an employee’s appearance/attire. Hazel is a great representation.

Awesome business

Update-completed job! Amazing customer service and responses with Brian! He came by our home 3 times and made sure our home was dry on time for our contractors.

Brian & Markel were amazing! The following day Brian did a great job following up and answered my questions very knowledgeably. He was patient and understood my concerns

We had the best experience. We unfortunately had a devastating toilet related flood and called the first company that came up on google. We were so lucky it was 1800 water damage. They came over quickly on a Saturday, the were completely understanding that we were upset and unsure what to do. The two gentlemen that helped us were Adam and Jordan. They were trustworthy, professional and quick. They passed the inspection right away and our insurance company was happy with their service as well. My son is on the autism spectrum and they humored him when he kept saying hi and bye and even were patient when he was running around because he was anxious about what was going on.

We became first time homeowners in October and to have such a devastating claim within the first year, people like Adam and Jordan made it so much easier by putting our minds at ease. Thank you also to the owner Tom for hiring such a great crew. We appreciate the quick service and great communication. I hope we never need see you guys again but if we need to, we will definitely call these guys again. Based on the pictures I’ve sent family, they said this was some of the cleanest best work they’ve ever seen. Thank you, thank you, thank you!

So grateful that I called these guys. They were able to help us from start to finish with our water damage. One company did it all. Thank you so much for your help. I will tell all my friends and family about your services.

I contracted Jenkins Restoration to take care of some storm damage to my home. I couldn't be happier with the results and the service provided. Matthew Rosenbaum who is the project manager, has gone above and beyond when it comes to customer service. He made sure to address any questions that I had and was always accessible for any concerns I had during the process. He made the repairs to my home seamless and worry free in what would normally be a stressful situation. He is a true asset to the organization and a pleasure to work with. I highly recommend his and Jenkins services into the future.

Tim did an awesome job with the cleanup, was very responsive, stopped by several times to check on things, and took care to clean up everything each time before he left. His company was recommended by my Insurance Company but if I would definitely use them again if ever there was a need and would recommend them to family and friends.
Very pleased with the work, thank you Tim!

Best company for any type of water damage and mold , I will recommend to any of my friend or family member about the quality work Restore Master have done at my house they are the best , thanks Restore Master.

My insurance company called this company to evaluate my kitchen for water damage. They had my schedule, but chose THEIR time to come out. They demo'ed my kitchen on a Tuesday, it's now Saturday, left everything in my back yard, they lied saying the ins. company would send an adjuster. The ins. company said they should NOT have said that. NOW, it's up to ME to find a contractor for estimates, install the drywall they cut out, install the cabinets they tore out and clean my yard of the debris. I called, left a message for a return call, around 530, even tho its after hours, they SHOULD return calls in a timely manner. They would not give me any estimates to repair the work they started.
I would NOT recommend this company for ANY insurance work since they are unreliable, and you can never get in touch with someone. A RELIABLE company would keep in touch, give TIMELY return calls, give the estimates which would be beneficial to determining WHO to contact with, and most of all...
DONT LIE TO CUSTOMERS.

Do not use Jeff Jackson HR and owner of all care restoration located at peoria location. They mess with my home loan application lender denied my home loan because they wanted to retaliate against there former employee and didn’t want to send a voe. Katherine ely is an awful person how she treats ppl and doesn’t care about what pettiness and holding grudges can cause. I can’t wait to mention the united states department of labor has to say. Service master corporate and nice fat law suit for affecting my life and my children lives. Shame on them for being a grown adults and owning there own service master franchise. They really give Service Master a bad name and reputation

I found every one to be very helpful and willing to work with me to explain the process of repairs done. Really appreciate the constant communication from Chris Cunningham and his help in getting everything organized and executed promptly. OCDcontracting also was quick and prompt with the repairs made and did a very good job.

My company has been working with AMPM Restoration for over 13 years. Our relationship is based on mutual trust and respect. AMPM has always followed through on their promises. I have witnessed first hand how AMPM Restoration treats their costumers. They truly care for their customers and provide an excellent service. We have had an excellent working relationship and hope to continue for many years to come.

I have to say I'm quite pleased with then beautiful new flooring I had this contractor install for me. Our house feels brand new, and I'm pleased to say this team went above and beyond for me.