Best Fire Damage Remediation in Phoenix AZ

This company was very professional. Jacob was nice, informative, and reliable to work with. He and his crew did an excellent job and I would absolutely recommend them and use them in the future.

I called Water Damage Repair Cleanup Phoenix after a kitchen pipe busted and flooded 80% of my home. They were at my house in less than an hour with a three-man cleanup crew. They walked me through the whole process and completed the cleanup and demo extremely fast. I couldn't have asked for a better service under some trying circumstances.

ServPro is the absolute best! They are friendly, very responsive and did an excellent job in a short amount of time. Paul was great to deal with and kept us updated every step of the way! Would recommend to anyone.

Dealing with Amanda and her supervisor has been a great experience. They're both really patient, calm, and sweet. I appreciate the educating Amanda did for me as I navigate this process. Both these women are fantastic at customer service.

Brandyn and Chaz did a great job remediating the water damage we had. They were always on time, kept us in the loop during each step of the process, and were a pleasure to work with.

This company took care of me when I had a flood last week. I’m glad we made business and the guys were always prompted on time . I'm so glad I contact them to do the work highly recommend them to anyone and everyone will for sure be contacting them for future projects.

This is a great company for all of the reasons above. Could not ask for a better team of people especially when dealing with an in home crisis.

Came in and eased my mind , crystal informed me of what was going to be happening answered all question I threw at them with professionalism and knowledge, crystal and her coworker cece were fantastic , helped elevate the stress of my unfortunate problem , definitely will use their services again .When I called to ask some questions the receptionist Nina was friendly and helpful directing me to Gloria who was very nice and knowledgeable , will use their devices again .

Jeff and David worked on what needed to be done. They were professional and did an excellent job. You wouldn't even know they were here doing all the work. Will definitely use servpro again and highly recommend this company and especially Jeff and David.

THANK YOU Servpro East Phoenix!

Very professional and responsive, Rulon & Marcos in particular were great, very helpful and informative, easy to get ahold of. Lee also came out and was friendly and helpful

Tom and Alicia are incredible! They arrived quickly after our call and did an excellent job handling our water damage and mold. The area was contained, and they left our home clean after their work was done. I highly recommend them for any of your water damage needs.

Jenkins Restoration was extremely helpful with my water damage claim. Jose and Mike are most considerate of their work and professionalism. Everette was manager and he did a great job at listening and courtesy in regards to your needs inspecting all the work performed. I would definitely recommend Jenkins to all my friends and family.

Quick to respond , happy with work and truly professional service. Keep up great work guys.

??Due to a water leak in the attic, ServiceMaster was contacted by my home insurance company to help with the repairs. (This is my fault - I should have done my own research instead of trusting my insurance adjuster. Lesson learned.)
??They lack communication skills. Although I only had to deal with your company for 4, maybe 5 days, I had to call you to find out when a tech was coming over the next day and if the lab results were in; which they were but instead of calling me back or telling someone to contact me the next day because she was out of the office, Alex didn't.
??They lack customer service skills. Alex is very rude and I'm surprised she's on the phone; Summer is sweet and has better customer service. Only Nate and Jose were nice (the first 2 techs sent out), but the others, like the one who picked up the fans and the one who came by today to get a signature, need training on customer service. The tech who came today, rang the door bell and when I answered, he didn't introduce himself or what he wanted - he just tried to hand me my phone. Tell them that manners say when you are greeting a person especially a customer, say Hi. My name is.... and I'm from Service Master.
??Overall - call another company. Although I signed their form so they could get paid, I was NOT satisfied! Save yourself the headache and not knowing when you need to be home all because they haven't figured out a better scheduling system and don't train their employees on simple customer service skills. ??

What a comfort to know that everything is going to be taken care of by experts. Very organized, constant communication, great follow up. Highly recommended.

Compassionate, fast, quality, and trustworthy work in an emergency flood situation ( pipe burst in our home). I could 100% trust Jim B and partner in my house and it took a lot of stress off the situation. He offered suggestions and was easy to speak with. They obviously has been doing this for a while! Thank you!

This company did an incredible mold removal job for me, the work they did was very professional and it got done in a timely manner. Highly recommended!

Very professional Frank, Greg and the team are outstanding they pay attention to every detail very professional I can't can't say it enough. I would highly recommend next Gen. Restoration to any of my friends or family and yours too.

It was a pleasure working with you and your crew regarding water remediation. You met all our expectations and we would not hesitate to recommend you to others.

Eric, Deanna, and Cameron have been phenomenal to work with. They take the time to explain everything, have a great sense of humor and show outstanding pride in what they do. I would recommend them for any job, large or small! Thank you all for what you do!!