Best System Maintenance in Columbus OH

Quick and great service! Very professional and responsive!

Roto rooter came to my house and worked all day getting my drain unclogged, pulled out a pile of roots, had a supervisor with a camera come out after the first few runs didnt work, the camera operator let us know he wouldnt be able to get much more of the root ball, but your employee joshua worked hard for another couple hours even tried different attachments to get it clear and its draining! I recommend roto rooter and joshua deserves a raise

After a frustrating time watching YouTube videos one night, I gave up and found them online. I filled out a form at 1am and got a call back around 8am. They were out at my place in a few hours and quickly diagnosed the problem. Had it repaired in. I time flat! Fair price to fix a nagging problem.

Arrived on time, very friendly and professional. Completed work same day and got it done quickly! Will definitely use again!

Called in the morning and they showed up by 10am to fix the kitchen sink clog! John was very friendly and got the job done in under an hour. We are very pleased with the experience and would recommend for future use!

Great work and great guy

I appreciate the professionalism that Muetzel Plumbing provides...the immediate response and flexibility to meet my schedule for work on my home was great. Their staff was pleasant and the work they did to repair plumbing issues at my home beat my expectations.

Jared from Mr. Rooter responded quickly and installed a garbage disposal very neatly. He even checked my sump pump as he could tell I was worried because it was coming on so often. I wouldn't hesitate to call them again in the future.

Great service and fast response. Highly recommend!

Buyer BEWARE. These guys are bad news. Got their jetter stuck in the sewer main out on city of Columbus property. It happens I get it and I offered to pay to have it dug up. The owner continued to delay delay delay. Had to hire another company come dig up the majority of it while the owner of a sterling comitted to removing the rest of it. Over a year later now, part of its still in the city main ready to disrupt plumbing flow for an entire cit block. Unprofessional….recommend extreme caution with these guys!

I’ve use this company many times and they are always on time, professional, polite and have great quality work. I always call them because they are so reliable. I highly recommend them for personal or business plumbing services. Totally a five star business!

We hired Benjamin Franklin due to the pretty solid reviews on google. And while I'm pleased to have a new toilet successfully installed and an existing one repaired, I'm less than impressed with the care taken while in our home.

1st Issue:
We opened the garage for them to enter and exit while they worked. At some point they decided to use the front door to enter and exit, which we had not unlocked or suggested they use. This is because we just repainted the front steps two days prior, and we didn't want anyone stepping on them.

2nd Issue:
It being a rainy afternoon I would have also expected for protective coverings to be worn on their work boots... so that additional mud/debris/feces wasn't tracked into our home, and they weren't worn.

3rd Issue:
The toilet we purchased ahead of time was sealed as I unsealed it after they got here... the parts they told us were missing were inside the box, so at this point I'm not sure if the newly installed toilet even has everything it needs.

4th Issue:
As they were leaving we checked the toilet that was repaired and attempted to flush it. It was clogged and I had to ask them to come back inside as they were already leaving.

All in all this wasn't a great experience by any measure. The quality of service and attention to detail was just not there. It's highly unlikely we'd choose to use this plumbing company in the future. We just spent the last two hours scouring the inside of our home and the freshly painted front steps to remove the mud/debris/feces that was left in their wake... Not to mention that we were advised at the last minute that it would be up to us to rid ourselves of the old toilet now sitting in our garage.

Absolutely wonderful company and people! Had an emergency call on the weekend. They came right out that afternoon and cleared the line. They were kind and helpful, personable and efficient. The dispatcher who contacted me was perfect. She was clear and easy to understand, compassionate, and positive.
Everything you could ask for from an emergency situation. I'll recommend and use CPR Drain Cleaning as my go-to choice!

I was having a water issue in my bathroom, they scheduled me promptly and came at the time frame promised. Highly recommend!

Hunter was absolutely amazing and I would recommend him to anyone

Mike S. was great! Very polite and professional. He showed up shortly after we called and fixed our clogged drain quickly. Thanks so much!

They do a lot of high-end plumbing and shared some of those options with me so that I could include them in my less high-end house. Their insight and ability regarding sump pump repair, hot water recirculation so that the hot water upstairs is almost immediate, and always seeming to know the right thing to do are all greatly appreciated.

Capped off gas line. Came same day. Quick and efficient.

My licensed professional, was awesome. The work completed was perfect, and completed quickly. I will use them again.