Best Repair in Columbus OH

I had to call them after mid-night and they replied and showed up right away and really helped me to solve the problem. Chris and John are really great people. These are my plumbers now on...

Eric has helped us with two plumbing emergencies in the last year, and we couldn't be happier with his and his team's professional conduct, efficient timing, and competitive service rates! Very grateful to have found a trustworthy plumbing service we can rely on.

I had a water back up at my home. I reached out to Roto-Rooter among other plumbers, but Roto-Rooter was the quickest to be able to get someone out there (so I thought). Dave P. showed up the next morning, but he was only there to take photos and measurements. I was told to sign here, here, and here. That the paperwork was saying they would be coming out to clear the clog and do the work. Dave said he would have his team out there either later that day or the next day to clear the clog and drain the water. This unfortunately was the start of the miscommunication. Roto-Rooter sent out folks on 3 separate occasions prior to Seth coming out. This equated to 3 days of my basement being flooded with water and 1.5 days of work missed. Dispatch sent Melinda, Shawn, Keith and a water management manager. Each time these folks told me they were not the right person to help and I'd be put back on the list. This is all with having the time of each of these folks being pushed back. For example, at 12:30pm, I was told my wind was between 12-4pm...they didn't show until closer to 7:45pm. No communication other than I'm sorry but he is coming. Also, I confirmed my name several times and they had my name listed at Layla and an email I’ve never had even after confirming and providing Dave with my email.Seth comes, clears the clog, and his supervisor confirmed the line is clear. I paid $716 for Seth's services. Almost 2 weeks later, I get a bill for over $13,600 for the removal of wood paneling, tile flooring, and taking a chair and two storage cabinets to the back of my house, and setting up dryers and dehumidifies (some of which weren't even powered on). Emily said that I was made aware of the estimate when I signed the paper work with Dave. That is a lie. Matter of fact, I asked Dave on numerous occasions where we stood with the estimate and was told we still don't have it yet. Absolutely unacceptable from the inconvenience, lack of communication, and complete disregard for customer service practices. After this terrible experience, I would not recommend them if all other plumbing companies left Columbus.

Great work, but absurdly expensive., terrible business practices. My credit card was charged without approval. Do not give them your credit card or you will be sorry.

Steve Baumann came to my house to give me an estimate for rewiring my gas fireplace. I wanted my fireplace to turn on and off using a remote control because I was uncomfortable using the key and starting the pilot. Steve took the time to teach me how to start my fireplace. In fact, he gave me step by step instructions and stayed until I felt comfortable that I could do it on my own. I'm so thankful to Steve and I'm so thankful to God for putting Steve in my path. Christianity is alive & well.

Jason was professional and efficient. Job was done in a timely manner and he was very respectful. If we need plumbing services again we will ask for him.

Great experience, quick, efficient and kind. Appreciate the great service!

Very nice, easy to talk to, went above and beyond to make sure all drains were cleaned and utilized the camera to point out any defects. Great work at a low price.

Corbin Underhill was, on time, polite, professional and hard working...no surprises! Main drain line cleared in 30-45 min. John Milburn shared the camera scope and explained condition and expected maintenance in the future- I recommend ARS without reservations.

I’ve had the pleasure to work with Nick Agriesti from Muetzel on many occasions, he’s dealt with many issues, always well, involving commercial FCU’s, AHU,s, RCH’s, and our chiller/boiler environmental system. Always shows up with a smile and teaches me a little while he fixes things always end up happy with Nick and Muetzel!

We had an energy saving box from AEP on our water heater. An electrical surge blew the box and we no longer had any hot water. I called for service at 750 am and the technician was there by 9 am. He gave us a quote and went on to his next job. We were not sure what the problem was and expected to have to pay anywhere from 500 to repair the tank or 1500.00 to replace the tank.The technician returned. The very honest technician was able to remove the box and we had a full tank of water in 45 minutes.They just earned 2 new customers.Thank you Mr Rooter.The Hoy’s

Really kind and helpful. Very knowledgeable.

Excellent service! A bit pricey, but worth it.

Fixed a leak in the pipe coming from my hot water heater quickly and efficiently!

Main drain had a brick in access point of drain. Plumber left & got a large crow-bar and was able to pry it out! Man went the extra mile and got the job done! My husband and I were very happy that our con Crete basement floor didn't have to be broke up!!! He snaked both drains, to ensure the drains were both clear and cleaned. Reasonable price $160. Thank You A Sterling!!! :) :) :)

Never returned my call

They cleaned out a deep clog in my main sink drain line. Was super impressed with the two men who helped me. They are on my goto list now for any other future plumbing needs.

Amazing amazing service...... Where do I start?? We had went through very frigid subzero temperatures and as we are use to we dripped our water..... I woke up at 7am Friday Feb 1 after traveling 26 days to hearing gushing water under my house...... Quickly shut everything off and went to search for local plumbers...... I called Benjamin Franklin Plumbing because the reviews were great, the young lady that answered the phone told me she would have plumber call me.... Within a minute I received the call explained the situation and he advised and told me they would call to schedule me..... I called them to save the time and we set up for Monday at my request because we were single digits.....

I received a call back a couple hours later and they didn’t want us to go without so they squeezed us in for Saturday The Next Day!!!

Jeff was our amazing plumber that showed up to assess the situation and see if it was viable to fix that day. Having to make several trips to get the parts he had our water back on within a very short time and I cannot begin to say how quick, efficient, and thorough Jeff was!

In all honesty I don’t think you can go wrong with Ben Franklin plumbers in Grove city Ohio they were amazing thank you so much for saving us!!!

Very professional, came over checked out the area went right to work, explained what was going on the whole time. Price was very fair. Definitely recommend them