Best Maintenance And Inspection in Columbus OH

Update:
I originally rated them 2 stars due to poor management, but the owner stepped in to fix a difference in quote over phone and quote from plumber. Owner was in the hospital, hence he could not return my call... but the manager ignored my calls. I'm changing my review to 5 stars because of the professionalism from the owner, Mr. Mathews. Still 2 stars to the manager.

Original review:
Beware ... I cannot recommend them and I want to share my experience with them so it may benefit someone.
Good plumber, but bad management.
1) I called them for kitchen sink blockage
2) I got a quote for $X first hour and go from there.
3) Plumber came and gave me quote for $X + $200, and said the manager told him to give that estimate. A difference of $200 in quote and what I was charged.
4) Manager was not available (went home), so I let them fix the problem. It took less than 1 hour
5) I called the manager next day to get some of the money back (meet somewhere in the middle for the $200 difference), and he admitted he is new to job and made mistake in giving quote over phone.
He offered to give me back $25 trip fee.
6) I requested to talk to the owner, but he never returned my call. I called the manager several times for two days, and nobody returned my calls.
7) I never received any receipt or invoice, showing any kind of guarantees on their work.
My last resort is to leave a bad review so it may benefit someone.
2 Stars overall because plumber did his job. I would give 1 star for bad management.

Roto Rooter was out two times to my property. Sewage line continued to back up, so had to call another drain cleaning firm. They arrived and within a half hour, they found the blockage and removed it. The second service cost me an additional $200.00 to a much higher amount I had paid Roto Rooter. Don't use them!

We would never use these people again! A simple job of changing the water filters and a sink cartridge became an ordeal. BUT the real creepy thing is that they wanted my credit card number, before the job was finished--this is a real heads up. More than a week of leaking faucet they call and say the part is in, and yes want my credit card number before they come out... sent them a check for the half done work and cut my losses.

I've never had a major home repair go so smoothly. I needed to replace aging twin water heaters that had outlived their useful lives. I only intended to have Apex out for an estimate, but instead, I decided to have the work done right then and there, because their pricing was about $1000 under what I expected to pay to have this done. Rob and his assistant (sorry, couldn't remember his name) were back within an hour with two brand new water heaters ready to install. The install maybe took 2-2.5 hours. Really couldn't believe how fast and professional they were. I work from home and their work didn't bother me at all. Early reviews on the water heaters is that they are a big upgrade over what I had before. Thanks for the great service!

The gentleman who helped us was very professional!! He made sure the job was done before he left! Friendly and excellent service! Thank you!!

Quality service

Great experience! We have used Mr Rooter many times over the last year for various concerns. Rodney L. was the Tech today and did a fantastic job of communicating with my husband and listening to our concerns. He was professional and thorough. Highly recommend!

I waited all day believing this company would arrive at the scheduled time of 4:30 pm. These guys did not call or even show up for the appointment that they rescheduled. I called to inquire about what happened and they instructed me to call another plumbing service. Finding another plumber so late in the day is not impossible, but it does create a challenge. DO NOT WASTE YOUR TIME WITH THESE BUMS!!

Plumbing One is the only place that we call for plumbing assistance! Prior to finding them, we had other plumbers tell us that they could not do the type of work that we were requesting. Thankfully, we found Plumbing One, and they have been more than helpful every time we have needed them. They have great plumbers who do excellent work at reasonable prices. We highly recommend this business.

We have used these folks a few times. Always great, prompt service. Plumbers are courtous and knowledgable. Work was professional and quick. Thanks!

Always helpful and friendly.

Great team to work with. Fixed and up and running again. Thanks !!

Ray was very nice. Did his work fast and efficient. However service was comparatively more expensive .

The Technician who provide service in ours home (Alex) was very respective and professionally skilled. I will recommend his service to any homeowner.

These guys are amazing! Honest, friendly and got the job done super quick! And they have the best prices in town!

I didn't have an emergency but they came out quickly and identified the problem and got it fixed within 15 minutes. They had to fix what my contractor missed.

We have used Drainbusters in the past and they have always done well. During recent issues, we used a bigger company that charged way more. Looking back at my past invoices I noticed Drainbusters was there and decided to go back to them. Glad I did. For this most recent job, we never got a call back from the other big company, but Drainbusters came the next day. Jason came in a quickly got the sewer line cleaned out. Always friendly, was here early, and got the job done. I will be going with Drainbusters in the future!

Replaced pipe for gas lines to all appliances, due to leaks. Learned alot over the course of this process about various product. Many questions answered, large job was extremely smooth completed and top notch. Highly recommend Hayder for anyone else in same situation. Office staff also great, easy to reach and responsive.