Best Maintenance in Columbus OH

Update:
I originally rated them 2 stars due to poor management, but the owner stepped in to fix a difference in quote over phone and quote from plumber. Owner was in the hospital, hence he could not return my call... but the manager ignored my calls. I'm changing my review to 5 stars because of the professionalism from the owner, Mr. Mathews. Still 2 stars to the manager.

Original review:
Beware ... I cannot recommend them and I want to share my experience with them so it may benefit someone.
Good plumber, but bad management.
1) I called them for kitchen sink blockage
2) I got a quote for $X first hour and go from there.
3) Plumber came and gave me quote for $X + $200, and said the manager told him to give that estimate. A difference of $200 in quote and what I was charged.
4) Manager was not available (went home), so I let them fix the problem. It took less than 1 hour
5) I called the manager next day to get some of the money back (meet somewhere in the middle for the $200 difference), and he admitted he is new to job and made mistake in giving quote over phone.
He offered to give me back $25 trip fee.
6) I requested to talk to the owner, but he never returned my call. I called the manager several times for two days, and nobody returned my calls.
7) I never received any receipt or invoice, showing any kind of guarantees on their work.
My last resort is to leave a bad review so it may benefit someone.
2 Stars overall because plumber did his job. I would give 1 star for bad management.

I had a clogged main drain. They showed up and had it unclogged with the use of an electric auger and was gone in 1 hour. They did no cleanup and wanted an extra fee for this. My bill of which they wouldn’t tell me until they arrived was over $700. I thought this was very excessive. I wish I could make $700 an hour!

Great service! Very knowledgeable, clean, quick, and afforable. Will and have recommended to neighbors. Repaired sink, basement, and outdoor facet leaks.

Apex is truly the best! I called with my toilet issue and Rob Bruce came out right away. He is very knowledgeable and worked his butt off to make sure my plumbing situation was perfect.

While having to call for plumbing problems is not the way to start the day, having John Gleason clear the drain was one of the best things we’ve done. He was very efficient, considerate of us and our home. Definitely would ask for him, if there is another problem. I must say we have used Roto-Rooter in the past and have been very pleased with the work performed. Would not hesitate to recommend them.

Professional and quality work, little steep but good work isn't cheap.

Meutzel Plumbing employs competent plumbers who took care of our plumbing needs for years, but not anymore.

We called Meutzel for an estimate on installing exterior pipes to drain the water from our downspouts to the street. They sent over a fellow who walked around the property awhile, then said we needed to schedule an appointment with Meutzel’s estimator, Mike Cisar. Why didn’t they send Mike out to begin with instead of wasting our time?

I phoned Mike, and he agreed to come out two days later. This guy knows everything there is to know about yard drains, and two minutes after you meet him you feel like you’ve known him forever. What a great guy!

That was over three weeks ago, and we’re still waiting for the estimate.

In the meantime, we called a company that emailed the estimate an hour after the walk-around and have since installed our exterior pipes and those of our neighbor.

In the course of soliciting bids for the yard drain project, we found ourselves a new plumbing company. They have already done excellent work for us. While they were here, I asked them to ballpark the cost of replacing two lavatory faucets, and it was about half of what Meutzel Plumbing charged us to do that job.

All very knowledgeable, professional and pleasure to have check out my issue.

Matt is pleasant to work with and stands behind his work. He installed a new shower faucet in our bathroom and replaced the drain pipe. We had issues with the faucet knob a couple of months later and Matt swung by between jobs and fixed it for us right away. Great Service!

A+ for service, responsiveness and ability to get the job done! I am totally pleased with the outcome of my drain repair, at a fair price.
Pat was professional and communicated well regarding his arrival times. Mike did a fine job also. I would definitely use A Sterling Plumbing again and have referred them to family & friends. The phone was answered even on the weekend and the scheduler was very helpful.
Thanks for a job well done, especially during this busy holiday time.

I discovered water leaking from an upstairs toilet supply line at 0-dark-30. Having used Plumbing One in the past....I knew just who to call. A person actually answered the phone at 7:45...? We will be there between 10 and 11, will that work? EXCELLENT customer service, clean and professional work. All at a VERY reasonable rate. What more could you ask for? This is my honest and personal opinion, it was just another great experience using this company. Thank you Plumbing One!!

Helpful, professional, priced reasonable Ive referred him to several of my clients.

If you are using anybody else, you are an idiot. Fast, fair and responsive. I called and they were here within 20 minutes. Showed me the problems, told me what they would do to fix them, and fixed them. This is my first call at this house, and used them twice before at my old house, always the same, great.

Showed up in the afternoon and replaced both of my hot water tanks. He spent 6+ hours doing a wonderful install. Couldn't ask for someone more professional, dedicated, and knowledgeable. Will absolutely be calling again when needed.

Gary was respectful & I was looking for a solution. He came and solve the problem quickly & with excellent customer service! I will be calling and referring his service. Thank you.

Demetrius and Jason did a wonderful job, AND they were FAST? I highly recommend them. They fixed our furnace and put a new filter in. This company is awesome‼️

One of the best service experiences we’ve ever had! Nicole was so knowledgeable, wonderful to talk to and fixed our issue in record time, even on a Sunday evening. We will definitely be using Roto Rooters again!

From the time of calling them to when the water was replaced and the guy was walking out to the truck… 3 hours total turn around. That is very fast response. Good workmanship and kept everything clean and neat. Highly recommend them!