Best Main Water Pipe in Columbus OH

Gary was very professional, courteous and provided options. We will use this company again in the near future.

After discovering a clog in our septic discharge line, we immediately contacted Rotor-Rooter. The scheduling was immediate and a tech arrived within 45 minutes. After checking all the drains in the house, he successfully unclogged the septic line and restored service.We would highly recommend Rotor-Rooter for any of your plumbing needs that require professional and prompt service.

After a frustrating time watching YouTube videos one night, I gave up and found them online. I filled out a form at 1am and got a call back around 8am. They were out at my place in a few hours and quickly diagnosed the problem. Had it repaired in. I time flat! Fair price to fix a nagging problem.

Josh was very friendly. And he greeted our dogs when he arrived. He went right to work and told my husband everything he was going to do. Clean everything up when he was done and made sure everything was working properly. Very happy with his work.

The issue was analyzed in a very thorough manner which resulted in an efficient, effective and economical solution. I was impressed.

Good job

Leo was great. The service was affordable. Highly recommend.

I had the need for a plumber in a non-emergency situation. They came out an hour later and fixed my problem. Great service at a reasonable price.

This company is not following COVID-19 orders that have been put in place by the governor. Three guys showed up in the same van to fix my water heater. Definitely not social distancing. Then they all come to my door and ask if its ok if they all come in. A little clueless! I said sure, but it was a lot of guys just for a hot water heater. I didn’t want one guy in my house much less three, but I didn’t have any hot water.As far as the actual appointment, I was given an appointment window of 12-2. I received a call wanting to come at 11. I told them I wouldn’t be home until 12 and they said they would call back then. I finally called them at 2:15 and they said they were on the way. Five minutes later the crew of three showed up with no call.I gave them two stars based on the fact they did fix the problem. I thought the service call charge of $150 was high. They gave me two insanely high estimates for parts to repair the problem and another to replace the tank. I will not use this company again.

Our home warranty company contracted The Service People to fix our water heater. Tony came out and diagnosed that a burner assembly wasn't working, which was causing the heater not to heat. He went on vacation, and we spent a godawful four weeks waiting, contacting The Service People, being told the part wasn't there but would be by X day, waiting, contacting them, being told the part had been delayed or not shipped or no it would be there another day, waiting, rinse, repeat. Over the course of contacting them eight times, I was told seven separate dates that the part would *absolutely* be in, and three different and clashing excuses as to why it hadn't arrived (one was that the manufacturer sent the wrong part, so it had to be returned; another was that the original *correct* part had been sent to the wrong location; and the third was that the manufacturer had never run their credit card so had never shipped the part in the first place). I still have no idea what happened to the part. We would have gone to another company after the first week and a half if our warranty company had allowed it. The only bright spot in this story is that as soon as Tony got back from vacation, he worked with our warranty company to get us an entirely new water heater instead because--you guessed it-- they still didn't have the part. So, after a month of no hot water and a cumulative week's worth of lunch breaks wasted trying to figure out why, we finally can shower in comfort again. I would not recommend working with this company. I would recommend Tony as a contractor, but hire him on the side, not through The Service People.

They always do a professional job at great rates, responsive and get the job done. Highly recommend them.

The owner came out last minute on a Friday afternoon and quickly fixed our issue. He was very helpful and great to work with. We will continue to use them any time we having plumbing needs.

Fast arrival time and fast repair. Very polite. Highly recommend.

Nice people. On time and they did a nice job at a very fair rate. I would use them again.

My gas was shut off due to a code violation I called to have them come out to fix the problem they were able to do it the very next day bright and early and the price was nowhere near any of their competitors for any Plumbing issues I will definitely use them again

Let me start by saying I couldn't find any reputable plumbing companies to show up for appointments or even return my calls even after having already talked to them. I'm talking multiple companies.
I hired G-Tech to install a backflow preventer (check valve)on my main sewer line to prevent future basement flooding from the city sewer line that had backed up into my basement 4 times in the last 2 years. Their pricing was extremely fair for the work involved and the 2 techs (Grant & Audie) arrived on time and worked tirelessly late into the night until the job was complete.
Their work involved jack hammering my basement floor open and digging down to access the main sewer line where they installed the check valve. They provided an overview of their work as the job progressed and after the job was complete they painstakingly cleaned all the surrounding areas so it was as clean as when they arrived.
The end result was much more than I expected. Their attention to detail and the cement finish work was beautiful. I would definitely recommend G-Tech to anyone looking for a reputable company that delivers exactly what they promise.

Jason and Demetrius went above and beyond to make sure the registers were secured properly!

John was very reliable and solved the problem quickly. The young man with him was very attentive and helpful.