Best in Columbus OH

Yesterday, my cleaning ladies accidentally lodged the head of a toilet brush into my toilet.
I called in and was able to get on the schedule right away. Plumber Chad Flack gave me a call this morning about 30 minutes before he arrived. He told me exactly when he would arrive, he showed up 4 minutes ahead of what he advised! Super awesome! Under promise and over deliver.
Plumber Chads demeanor was courteous, respectful and he was cautious when handling the toilet water tools.
He went even further and showed me (if they issue had not been resolved) where I would have seen the problem.
Appreciate your service!
A+ in my book!

Very good place to work and grow

Service was incredible and completed quickly. We highly recommend roto rooter and especially Jon!

Always on time, professional and extremely knowledgeable.

This company is top notch! Everything went smoothly from scheduling to an on-time arrival and a same day resolution. The plumber, Jake, was extremely professional, polite, and knowledgable.

Drew had an answer to fix the waterlines so they would be set up perfectly to meet my needs. He reviewed the options with me and his work was efficient, clean and professional and was completed in an extremely reasonable amount of time. I was very happy with the service!

Home Residence. The Roto Rooter team did a fantastic job. Fixed the immediate issue of basement drain blockage and walked me through preventative steps and longer term considerations. Professional, knowledgeable and customer focused...highly recommend. Ask for Shawn!

Didn't seem very interested in helping me. $65 charge for 5 minutes here, only to tell me that it was draining fine. I appreciate the owners williness to help with the situation. He offered to come out and access the issue and try to give some other solution to stop the debris from going to the top of the drain. Never had an owner call me before to help. Thank you

Sepic tank line was clogged from the house to the tank and they unclogged it

I called Muetzel to come out and give me a quote to install two new toilets and check a 15 yr old hot water tank. I suspected the tank was not operating properly and Muetzel confirmed that it would be better to replace it than repair. They said they could do the work in the next couple of weeks.

The property was vacant but due to a family medical emergency, I explained to Kyle, the technician, that I needed the work done as soon as possible. He went out to his truck and made calls to confirm that the items needed for the work were available, gave me a written quote and said they could do the job in four days. I really appreciate the concern they showed to get the job done for my family.

They are not only good plumbers, but caring people.

I had major work performed by Mr. Rooter recently. During this project I had the opportunity to experience the work of the plumbing and excavating division as the entire sanitary drain system from street to house was replaced, a new sump pump was installed, several shut off valves and fixtures were installed. Technicians on site multiple days. All team members were very respectful of yard and house while excavating and cutting through concrete floor for sewer line replacements, with as minimal disruptions to household as possible. Would highly recommend Mr. Rooter for any size plumbing job. Special shout out to Will and Joe who were on site start to finish.

The Service People have been great each time we used them. Matt (the owner) has always been very responsive and provided service quickly. The work was always quality, fixed our issues, and reasonably priced. I’ve recommended them to friends and neighbors and happy to recommend them here as well.

Quick response, showed up on time and seemed to do good work. The only reason I had to take a couple of stars off the review was lack of response after the service call. I paid in full at the time of service and was promised a receipt via email. After 3 weeks and no response, I made four requests (via email and voice mail) for the receipt before I gave up. That doesn't leave me very optimistic about any response in case there are issues with the work. Fortunately it was a relatively small job but I'm pretty hesitant about hiring him for larger work.

Fixed a leak in the pipe coming from my hot water heater quickly and efficiently!

I waited all day believing this company would arrive at the scheduled time of 4:30 pm. These guys did not call or even show up for the appointment that they rescheduled. I called to inquire about what happened and they instructed me to call another plumbing service. Finding another plumber so late in the day is not impossible, but it does create a challenge. DO NOT WASTE YOUR TIME WITH THESE BUMS!!

Great customer relations and plumbing skills! They show up on time and will call you back in addition to taking care of your plumbing problems. Polite, personable and careful in your home. Thanks, Joe!

I recently had some problems with a product Accurate installed (not their product and nothing they could control). Getting the problem resolved took a number of trips over the course of several weeks. MIke and his team went above and beyond in handling my issue fairly, competently and effectively. I have used Accurate Plumbing many times over the years and this experience more than validates why I keep going back to them.

Terrible service they don't want to work!!!

Best plumber in town honest best price high quality

I must admit, I'm always a little leery when trying out new companies in plumbing, electricity or auto mechanic but these guys blew me away with their customer service as well as their promptness! I am happy to say, if you need something done right away.....look no more! CPR Drain did a fantastic job and was reasonably priced!