Best Tankless Water Heaters in Columbus OH

Polite staff, but they don't exceed expectations

I have never experienced such poor customer service from a company. And from the owner no less. If you want a company to stand by its work, don't use Fritz Bauman. We had called the company back after a leak continued. They would not leave without collecting $150 and no work was done. If I could leave no stars, I would. They don't stand by their work and so unprofessional when trying to work things out.

Thomas was professional and on time. He was very knowledgeable and informative. He explained everything as he went through the a/c and furnace check.

My technician was Billy. He did a great job installing 2 commodes, my kitchen faucet, and my garbage disposal. Billy was very professional and kind. He removed the boxes and my old commodes, faucet, and disposal. I used Mr. Rooter at my former house and I'm glad to use the service again. I highly recommend them.

We had a couple of issues in a two week period and both times, Tony from The Service People came out to help us out of our jam. The first time was when water came gushing out of our recessed lighting fixture over breakfast over a weekend. By later that same Saturday afternoon, Tony came and diagnosed the issue and fixed the likely culprit: the toilet. He replaced the seal and we've had no problems since. Not even a week later, the pilot went out on our water heater and we felt really lucky Tony came out again to diagnose the problem. We got a new replacement water heater in a matter of days and are super happy with the level of service and attention that he gave us. We feel better knowing that if there's an emergency, we'll be taken care of. Thanks so much, Tony!

I recently had some problems with a product Accurate installed (not their product and nothing they could control). Getting the problem resolved took a number of trips over the course of several weeks. MIke and his team went above and beyond in handling my issue fairly, competently and effectively. I have used Accurate Plumbing many times over the years and this experience more than validates why I keep going back to them.

Gary was punctual and professional. He ended up spending several hours at my home, and did not rush through any of the work. Gary kept me updated about the work being done and the work needing to be done. And — the total cost was affordable. -much cheaper than what the company sent out by my home warranty company wanted to charge. I am very pleased with the service and will absolutely recommend him to others.

Extremely professional. Very open and honest pricing. We had a toilet that was constantly running and getting clogged. Mike gave us some options and pricing up front. He also gave us some prevention tips for the future.

We will gladly use McDermott Plumbing again. Highly recommended!!

Old Hilliard Plumbing was great. Highly recommend. They were knowledgeable and efficient. Adam was great.

Our water heater was over 10 years old and began to leak. I called several companies to get quotes. John was very knowledgeable and helpful in explaining the tankless water heater options and going through the pricing of options. We were interested in tankless to reduce energy costs and water usage as well as the longevity of these units. They indicated that they could come the next day. Jake showed up on time and was very professional, responsive and did a great job on the installation. He was very careful about not tracking dirt or debris from the utility room to other rooms and did a great job cleaning the site when he was done. Overall, we were very pleased with the service and result. So far unit is working great!

Amazing! They came out in the same day to help our company! Expedited completion with open communication! 10/10 recommend 5 stars!

They replaced my 19 year old water heater with a Rheem water heater, Mike explained the features of the water heater and that I needed to drain it once a year so it will last longer. I would recommend this company for anyone needing plumbing services.

When our hot water heater needed to be replaced, we called around for quotes. Some places would only quote with a visit (with a fee to try to lock me in). The big boxes had referrals to overpriced installers. First quote we got was from Tim and he was straightforward and fair. Ended up going with him, and he had the install completed within 12 hours. (Which was great... The dishes and laundry were starting to pile up!)

Don't count on these guys to show up when you're scheduled for. They never showed up for my first appointment even after double checking with them on the same day. Not a good way to treat a new customer. I can't spend a good chunk of my day waiting around for you to show up! I even took off work to be at home for it. Extremely frustrating!

Fast and efficient!

TC and Craig had the situation assessed, drain cleared, cleaned up and out in 30 min. TC even reconnected the dryer hose and moved it back in place. Very courteous and professional.

Cliff was great. Always on time. Very knowledgeable. Willing to walk you through exactly what was wrong and how he would fix it. He did a bunch of work for my wife and I and we would recommend him to anyone to anyone who asks.

Wonderful service, came the very next day and price was comparable to others. Jeff did a great job installing the new water heater.

Does not offer free quotes.

Best Plumbing is truly the best! They have great customer service and always do great work. They installed all our plumbing in our new home. They have also been out to service our hot water tank and fix some toilets for us. I highly recommend them!