Best Hot Water Heater Installation in Colorado Springs CO

Our electric fire place needed to be fixed, Alphalete Mechanical is our go to. Very prompt, respectful, professional and efficient. I would recommend this company to anyone! Definitely a 5 star company.

I would not recommend this company! I was not told in my initial phone call that I would be billed for point to point time, only that the hourly rate was $85/hr. The plumber showed up around 9:00 am, left for an hour or so to get parts, and completed the job by 11:30. He basically only worked for an hour, and I was billed for 3-1/2 hours of labor! When I googled the travel time from their office to my house, it was 15 minutes of travel time. I don't know where he went to get parts, but it doesn't seem right that I was charged for this time. I will never use their services again, I definitely feel cheated!

If I could give 0 stars I would! Be aware, their customer service and follow through are very poor. I have been waiting for a manager (or anyone who could answer my questions) to call me back for all week now. A service Tech came to my house 6 days ago to fix our furnace the company they bought out installed less than years ago. I was assured they carried parts on their van, but learned they did not. Since it was a Saturday I was told I would have to wait (without heat) until the following Monday for someone to make the repairs. They also said they would check first thing Monday morning to see if the part could be covered under Warranty. Waited all day Monday and nobody called or came to fix the furnace. I finally called at about 3:00 and was assured a manager would call me back within the hour. I spent all Tuesday waiting as well. When I called in again I was told they never transfer a call, but they could email a manager to call me. I then got an email with only a quote for a new furnace that was too small for my square footage (we never requested a new furnace as ours is less than 5 years old). When I called and pointed this out to the receptionist I was again told someone would call me back. I then got a quote for $2000 to repair a gas valve. I finally called Fountain Valley Mechanical and they just left. The total bill was $380 for a new circuit board (the gas valves work fine) and they were able to get the part under warranty. My furnace works perfectly, they didn't try to upsell me thousands of dollars in add one like we get every time One Source comes to our house. Bottom line, they have poor communication, planning, overcharge and misidentified our problem. STAY AWAY and go with a local company who demonstrated integrity and strong communication and customer service.

very unhappy with this contractor. We had an issue that under a home warranty. The contractor completed the work and then told my wife the work was not covered. My wife felt very threatened by this man demanding money so she gave him our credit card. When I heard of this I contacted management. I was credited back and told that they would get the money from the warranty place. A week later my wife received a call saying the warranty place never paid. So I called and paid the bill. Then the Warranty place calls me and tell me I owe them because Olson charged the warranty card and had already received their money. They have been paid twice for the work and have told the warranty company I authorized the charges. This is just Horrible to take advantage of people. I will never recommend olson plumbing they have zero integrity.

My water heater’s gas valve broke. I called Team Plumbing late Monday afternoon, left a voicemail, and they got back early Tuesday morning. They were very quick to send a guy out. The plumber “fixed” my water heater then left. There was a huge gas leak though, so I called Team Plumbing and they sent him back to fix it. Unfortunately, even after his second attempt, there was still a smaller gas leak.

I called them back and left another voicemail on Tuesday evening. Wednesday morning, they sent two different guys back over to fix the leak. Chris and David were their names as I recall. These guys were very thorough and spent a couple of hours making sure everything was ship shape, which I really appreciated.

So I guess depending on which plumber you get, you could either have a very good or very bad experience.

Excellent service!

I discovered standing water in my utility room. I called Mr Rooter and had a tech at my house in 45 minutes. They pulled a toilet and sent a camera down the drain and found a large root mass had occluded the pipe. They used a rotary snake to pierce the root and get the drain flowing again. Then they provided me with three options to avoid having this happen to us again. The first option was to install 'clean outs' on the exterior of the house so they could insert a high pressure hose to remove the roots more efficiently, which we did. And then insert a liner to create a seamless conduit for the waste with out cracks into which the roots would again infiltrate.Some backstory, we found when we purchased the house, that the precious owned had packed the floor drain with expansion foam, now we know why. The sewer line was made out of clay and had seams every 3 feet. I'm sure that they had a similar situation that the foam obviously didn't solve.I will rest peacefully now that Mr Rooter had provided me with a real fix!#MRROOTER ROCKS!

Great company!

Cory was great

I sent Zach a picture of a bulge and small leak in my hot water heater last night, figured it wasn't good , and LESS than 24 hrs later I had a brand new hot water heater installed and gas line brought to code ! Phenomenal knowledge and service !

Thank you, Robert Lucero, for coming out after hours for our leaky pipe. He was very professional and quick to repair the leaking pipe.

Chris did a great job on the installation and Persephone is always really friendly to work with. Highly recommend this company.

Miguel and Matt were excellent and exceeded our expectations! GREAT Leak Detectives. A real Sherlock and Watson. Repairs were completed quickly, professionally, and with minimal intrusion. Would not hesitate to call them in the future. Highly recommend. Thanks!

Arber was very professional and respectful. He diagnosed the problem very quickly and carefully explained my options and costs. We appreciate his thoroughness and thoughtfulness.

Great people! Friendly, professional and knowledgeable. Best experience working with a solar company no gimmicks straight forward and worked with us to get a system that was right for us! Definitely recommend using them.