Best Water Pumps in Charlotte NC

Adam was our technician. He arrived on a Sunday ahead of when we expected him—but called ahead of his arrival. He was professional, explained things so that we understood the issues, and outlined the service plan in detail prior to doing the work. He went over and above in his customer service—outstanding. ( Also, the person who handled our initial call was very professional setting up Adam’s service call.)

Marty arrive promptly and was very professional. Got the job done right the first time! Would use again.

Daniel Payne was very professional and did a great job with a tough plumbing job. I highly recommend Option One.

Excellent plumbers. They're a class act

Overall experience was ok but there were some things they need to work on. Then technician, although very nice, could barely speak English. There was a lot of lost in translation that happened. I do feel like I was overcharged for what needed to be done but that's what I get for not knowing how to fix something myself. The job took over 2 hours to complete because the technician had to make 2 trips to Lowes when the whole job probably could have taken less than hour so that was a little irritating. The main thing that bothered me and the reason for the 2 stars is I was quoted one price at the start of the job and then they tried to charge me $125 more at the end. They only needed one part from Lowes that was $22 and they were trying to charge me $109 for that part??!! I told them that there was no way I was paying that. I made them charge me the quoted price and that was that. Again, everyone was nice but because of the overcharging act they tried to pull at the end, I will never call them again nor recommend them.

labor rate is $147.00 per hour. a bit steep imo.

I had an issue with the kitchen sink and I called 5-8 people and was told no every single time. Charlotte Plumbing Masters were the first people who said they would come out and look at it and they had it fixed within 24 hours. Will definitely use them for anything else that we need fixed!

Jeff H, Tech 1080 was absolutely outstanding! He was extremely knowledgeable and professional. Jeff was very friendly, and he took the time to ensure things were kept super clean and neat. He answered all of our questions without hesitation, and he was a pleasure to interact with! Keep up the superb service!

Fixed a bathtub drain and came back twice to make sure it worked right. Great people and service.

Brian and crew did a great job replacing my HVAC in Gastonia. It took a while due to an office glitch in their offices but I would still recommend

I can not recommend them enough! Great quality of work, great crew, great affordable pricing!

Quick, friendly, and reliable service.

Did the work I called them to do & then they did extra & didn't charge me more. I called the next day with a question that didn't apply to their job & he was polite and helped me anyway. Great job & I will use Burl's Plumbing again.

I wish I could give out more stars!!! This is the ONLY plumbing company you need to call. Family owned and operated, they will treat you like family. Always there when you need them.From the moment they answer your call to the end of the job. They handle things with care, efficiently and expediency. Fair, trustworthy, knowledgeable , kind are just a few ways to describe this company.We have used them numerous times on different plumbing issues.

I had an 80 gal residential water heater spring a leak on a Saturday morning. I received a few different quotes, but no option for weekend repair. I contacted E & E Monday morning and they were able to find a unit and repair the same day. Workers had great dispositions and work quality. They took the extra steps to install things properly and were also willing to correct a couple of other faucet issues while here. Highly recommended!!

In my experience with my business and home these guys are always timely, polite and honest. They also do great work. I would recommend them for any job.

Great service. Responsive and professional. Finally a contractor that will get back with you in a timely fashion! Can’t recommend Jake and team enough.

My first time service with Morris Jenkins was very positive. I signed up for the Panthers Check N Wash promotion and based on the professionalism of the technician, Jonathan Lambeth, I decided to sign up for the Priority Advantage Membership. Jonathan was very personable and took the time to efficiently complete his work, explain my A/C system, and the benefit of ongoing maintenance. Thank You Jonathan, for providing excellent customer service!

As a business owner myself, I am keenly aware of the challenges with scheduling, staffing etc. I also realize the value of communication. PC Godfrey provided zero communication and left me hanging for a service call for 2 days in a row. I had to call both days to request a general timeframe and continued to get call centers or dispatch that would tell me that they would “look into it and give me a call back” yet hours would go by and no call back. At the very least… if your technician is running behind or had to change direction, you could give me some indication of the change.
We have a gas leak at our company office preventing our company from performing tasks required for our daily operation and now 3 days later we must start this process over. I am extremely disappointed and this is the first review I’ve ever taken the time to submit. Again this is coming from someone who is quite understanding when it comes to business operations. I have moved on to look for another company and suggest you do the same.

Not a good experience at all. The people calling and setting up appointments were rude. When the plumber got to my house, he got my order mixed up with another and fixed the wrong item! I will never use them again.