Best Residential in Charlotte NC

Late 2018 we had an major issue with our Rinnai tankless which was installed about a year earlier in 2017. It was winter and we had no hot water because the tankless kept throwing error code 11 and 12s. It would not stay on to provide hot water for any usable length of time. We called Queen City Plumbing and they sent Cory. Cory was extremely knowledgeable about the Rinnais and worked with Rinnai to get it working again. It took several visits but he was able to work with Rinnai support and methodically worked through the problem. After the replacement of several parts, it turned out that the the problem was due to a faulty manifold. It got replaced and the problem went away. We were very happy with Cory's friendly attitude and his persistence to resolve the issue. Queen City Plumbing was very good at trying to schedule us in to try to fix the problem as soon as possible and coordinating with Rinnai for replacement parts. They also followed up with us to make sure that the issue had been resolved. Cory also personally followed up as well. Nowadays, not many vendors will do that . So far, things are back to normal. As far as pricing goes, they are not the most expensive but also not the cheapest, but they are competent and have good customer service. Hopefully we won't need to call Queen City Plumbing again for the tankless for a while, but if we do we will be requesting Cory.

very knowledgeable showed up on time gave price and was able to start right away this was a 1910 building price was same when finished even though he was working around 2 other trades at same time in same area have other rental property's will definitely use again!

Provided great service and explained the options to make sure that my new hose bib installation would not freeze.

We had a clogged sewer line that Rayan cleared using his rotating snake. After which he used a camera to video inspect the pipe. This was on a Saturday morning and he was prompt, on time and didn’t stop until the job was done.. thank you Rayan.

I had the pleasure of working with Lundon. He was on time, straight forward, and gave me a great price (I shopped around a bit).

Highly recommend and appreciate him and Option One.

Franklin was very professional and knowledgeable about the issue. Fast and AAA service! Will definitely use them again.

Chris J. and Chris M. did a great job replacing my old water heater. Their work was professional, detailed and complete. Great experience with these guys and I highly recommend Rapid Rooter.

Eric and Brett were able to accommodate very quickly. They texted and called ahead of time to coordinate, and they provided pricing up-front. Much appreciated!

Very professional.

Showed up on time, explained the work thoroughly prior to performing, and stuck around to answer a couple of questions I had about m.j y plumbing system. Great service.

Very pleased with the Services I received. Jesse did an excellent job and kept me informed of everything that he was doing.

Mr. Ritchie was extremely knowledgeable and personable. He arrived promptly and answered all of our questions. We are new homeowners and he gave us a full explanation on our needed plumbing service in such a kind way. Great plumber! Definitely will call again if need!

McCoy Plumbing staff are knowledgeable, friendly and professional. If you need a job done right, you'll want to contact this company.

On time, professional, and great service!

Reed has done a terrible job! Very sneaky, unethical and worse, a messy fella! We had to hire someone else to fix his mess!

We just had some work done by Reggie. He was very efficient and quick! Great Job! Thank you!

Honest and professional company. Johnathan repaired my tankless water heater. He was responsive and provided updates on the progress and able to explain what the issue was. From now on, EA Jones will be handling all of my plumbing issues.

He came by and did some work in my house a month or so ago, and was fantastic. It was not too big of an emergency, but he was still there the next day at the exact time that he said he would be. He also called ahead to make sure everything was still on track. He was very helpful, checked a number of other potential issues in the house at no charge, and was very reasonably priced. I looked at a lot of places around Harrisburg that had only a few reviews before seeing his list of positive reviews here, and am very happy that I went with him. Thanks to him and thanks for the rest of the folks here recommending him. I would not have come across him otherwise.

Fixed a bathtub drain and came back twice to make sure it worked right. Great people and service.

Might be the absolute dumbest most disorganized company I have ever had the displeasure of dealing with. If you like dealing with idiots this is the company for you