Best Heating System Maintenance in Charlotte NC

Queen City Plumbing, owned and operated by Justin McFalls, are hands down the best in the business. They have always exceeded our expectations and make sure to deliver superior service whether its kitchen/bathroom renovations, or tankless water heaters, or plumbing fixture upgrades or just a service call – they never disappoint or overcharge! Don’t get ripped off by others like Morris Jenkins or Benjamin Franklin plumbers (been there done that) you’ll be disappointed by their standard of work and pay way too much for their services. As a Charlotte resident for many years, and a picky customer, I put a high premium on excellence which is what you get when you call Queen City Plumbing. Probably the highest compliment I can give Queen City Plumbing, Justin and his team is their 100 percent integrity. Our go to guy is senior technician, Paul Glover, he is amazing and top notch on everything he does including Rinnai Tankless heaters. Just ask him a question about a plumbing issue you have and you’ll be blown away by his knowledge and skills. Paul is worthy of way more than 5 stars!

excellent staff and were relentless about getting the job done right.

We had 3 drains that were slow to drain. I had tried all I knew to attempt to clear them. Called All About the Pipes and Mike came the next day. Very knowledgeable and professional.. He explained all the steps he took to clear the issue. We have an older house with older plumbing so he finally was able to determine that the single blockage was affecting the two sink drains and the shower drain as well. By accessing the problem by way of the vent in the attic he cleared the obstruction with the result that all the drains are clear and emptying quickly and as they should.
Mike was efficient and thorough, and I couldn't be more pleased with the work he did.
Great job!

Hot water heater leaking into garage and even invading a closet in the house - carpet, drywall, insulation all soaked to the bone. IRV sent P. Malik Whittaker. Knowledgable, thorough and a super good guy. What ever plumbing needs I have in the future, I'll be sure to call Malik Whittaker at IRV.

Reid came to repair leaky outside faucet he was quick, responsive, very personable, fair pricing, he was mindful of my flower bed and cleaned up promptly behind himself. Will certainly use him again.

QUALITY VALUE RESPONSIVENESS AND PUNCTUALITY WILL ALWAYS OVERRIDE CHEAP INEXPERIENCE...
LOVE THESE GUYS WHO FOR THE MOST PART HAVE HAD TO COME OUT FOR MY EMERGENCIES ON SUNDAYS...IN THE SNOW ...AND ON NEW YEARS DAY...NOTHING AT MY HOUSE HAPPENS ON A WEEK DAY...IM BLESSED TO HAVE FOUND JOHN YEARS AGO

Very pleased with the service provided. Technician Ethan was very polite and professional and thorough.

Very professional and efficient

My husband and I just bought a town home - and had our regular home inspection done. We were recommended to get an HVAC inspection done and I have heard not great things about the big name companies in the area. Thankfully I was referred to Travis Crawford and I have been pleased since my first call to schedule the appointment. I spoke with Cody on the phone while scheduling who was extremely kind and answered all of my questions patiently. Mark H conducted our HVAC inspection- arrived on time, was courteous, and also answered all of my questions. On top of that he also added on a quote for us so I could be prepared for getting our unit cleaned.

I am extremely pleased with the kindness and honesty I have received from this company!

Thank you to all!!!

Tony installed a new water heater in our home. Our tank is housed in an outdoor cabinet, so he toiled in the wet. The tarp I offered him was turned down. Superb quality of work. Tony at is fantastic, and I highly recommend them.

Service guys don't communicate, and don't apparently know anything about air conditioning. Horrible company.

The Morris-Jenkins service is OUTSTANDING. Their team is made up of clear communicators, extremely responsive representatives and they will come out same-day! Our 2-year old system has frozen up multiple times in the last year, and another company came out and tell us that multiple parts, including our compressor, needed to be replaced. We had Morris-Jenkins technician, Gabe Kiker, come out to offer us a FREE second opinion where he let us know our compressor (among other parts) were all running just fine. He helped us understand that the construction and installation of our unit was a shortcut that was taken during the build. Mike, another specialist came out at 8am the following day to do a major repair to address the root causes of our issues. Two days later, we ran into another freezing issue and Morris-Jenkins sent another technician, Daniel Rodriguez, who came out on Sunday evening to find that the original install team from Parks Heating and Cooling forgot to install a critical component of the system! After 45 mins working on diagnosing our issue, Daniel found the component sitting in its original box behind our unit, and went ahead and installed it to us at no-charge. He also spent time answering our questions (we're new homeowners) and helped us understand our HVAC unit better. Don't hesitate, just call Morris-Jenkins!

I live in PA, and have a rental property in Charlotte. On the eve of a trip to be with my sister who was having surgery, I received a call from my tenants that a tree limb from the neighbor’s tree had ripped the power line and Verizon line from their house. Duke power removed the limb and reconnected to the pole, but to hook the line back up to the house was our responsibility. I called two electricians who could not help me, but the 2nd one suggested I call Roby. This was the best suggestion I could have received, and words will not be able to adequately express my appreciation and gratitude for their immediate response, kind concern for my and my tenants situation (who are elderly), and their incomparable professionalism. I dealt with several women on the phone, and all of them were excellent. I would like to send a special shout out to Sandy, however, who has risen to a level of tenaciousness and compassion that I only hope I will be able to emulate in my own customer service position at a plumbing company in PA. It is a hopeless feeling to be 500 miles away from a property and have an emergency such as this, and I have struggled over the years to find and keep a team of service people for electrical, plumbing, HVAC and handy man type jobs. You cannot imagine my joy in learning that Roby covers ALL of these needs, and I will no longer have to scramble when I have another emergency. To add a cherry on the top of this wonderful cake, Sandy even managed to whittle down my invoice by a nice amount, showing again the kind of empathy and consideration for the customer’s situation that anyone will be hard pressed to find in today’s “bottom line” world. Thank you Sandy, your whole office team, and your wonderful technicians. You have a loyal and forever customer in me.

I had an issue with my a/c unit and i was sweating and needed help quickly. Ernie , one of the technicians was out to my house with in 10 minutes right before 5 o clock. He was very professional and courteous to our schedule. I will keep their number on my speed dial if I ever have another issue again. !GREAT COMPANY!

Not a good experience at all. The people calling and setting up appointments were rude. When the plumber got to my house, he got my order mixed up with another and fixed the wrong item! I will never use them again.

Very efficient work. Diagnosed the problem and solved it asap

Love the quality service I received and the kind, knowledgeable technicians!! I will always use them for my Plumbing needs and highly recommend them!!!