Description
A full service Plumbing company available 24 hours a day, 7 days a week for the Charlotte and surrounding areas.
We are a family-owned plumbing company with over 40 years of combined experience. Our team is committed to providing outstanding and professional plumbing services to help you understand your options and make smart choices.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Toilet installation, Water heater repair, +Tankless Water Heater, +Water Filtration, All Aspects Of Plumbing, Broken Pipe, Broken Pipes, Clogged Drains, Comprehensive Plumbing Repair, Comprehensive Plumbing Solutions, Drain Cleaning Solutions, Drain Plumbing Repair, Emergency Plumbing Services, Fix Leaks, Fixing Leaky Faucets, General Plumbing, Heat Pumps, Heating Systems, Home General Plumbing, Home Water Filtration, Installing New Fixtures, Kitchen Sink, Leaky Faucets, Local Plumbing Services, Main Water Line, Maintenance Agreements, Need Plumbing Repair, Our Plumbing Services, Overflowing Toilet, Pipes And Plumbing, Plumbing Advice, Plumbing And Drains, Plumbing Fixture Installation Services, Plumbing Leak Repair, Plumbing Projects, Plumbing Repair And Maintenance, Plumbing Services Request, Plumbing Systems, Plumbing Work, Repiping Your Home, Residential Plumbing, Routine Maintenance, Sewer Line, Sewer Pipe Repair, Tankless Water Heater Installation, Toilet Leaky, Trenchless Sewer, Unclog Your Drains, Water Damage, Water Filtration System Installation, Water Filtration System Installation Services, Water Heater Repair Services, Water Heater Replacement, Water Pipes, Water Pressure Problems, Water Purification Systems, Whole House Filters, Your Plumbing,
Reviews
Don Froneberger
5 months ago
Chris did a great job removing our old kitchen faucet and installing a new one. He was on time and efficient. I will be using Helms Plumbing for additional plumbing repairs.
Jeff Sarricks
5 months ago
I highly recommend Helms Plumbing for all your plumbing needs. Chris Helms (owner) is a pleasure to work with. He is professional, honest and trustworthy. Chris was able to find and repair a drain leak that two other companies failed to find or fix. In the future, Helms Plumbing and Drain will be the only plumbing resource we use for ANY of our future plumbing projects....large or small.
Two young guys installed my dishwasher. They were both very professional, did great job and paid attention to every detail to insure it was installed corrected. Very pleased with their work.
Great work! Everything is working fine. There is no more water soaking my floors when washing clothes. Who new getting a new washer would cause overflow issues. I will use them again when needed! Thanks guys!
Joel Ellington
2 months ago
Had a laundry list of items that needed attention. Arrived on time, addressed each issue, timely, courteous, cost effective solutions. Have used them before and continue to give excellent service.
Very professional, on time. Would recommend Helms plumbing for your plumbing needs. Very satisfied with the work that was done.???
Matthew Biddix
3 months ago
Was able to come out the same day and get my grandmother's sink unclogged and repair a leak. Would highly recommend.. pricing was fair as well.
Darlene Kirby
a month ago
Stephen was very professional. They found the leak and made the repair quickly. I felt very comfortable that he was knowledgeable and would do the repair correctly.
The price was comparable to other plumbing services if not less.
I would definitely recommend and call Helms plumbing again.
David Hendricks
a week ago
Helms installed a new washing machine drain. The old drain was not large enough for our new washing machine. Helms was responsive and professional and quickly installed the new pipe.
David Londeree
a month ago
4/25/23
I'm updating my review from last year. We're extremely happy with our choice of Helms Plumbing. We had some work done under our house last week by GSM. Their crew discovered some minor issues that were from the work that Helms did. Nothing major given the amount of work that Helms did for us. I reached out to Helms to let them know about the issues. I got an immediate response. In addition to that, they sent someone out the very next day to fix the problem. They 1000% honored the warranty that came with our services last year. So thankful we chose them! Highly recommended x 2!!!
____________________
Five stars from this customer! We went through a process of quoting three different plumbers for the work we needed completed on our house. Our house was built in 1959 and had the original water lines and drains. We chose Helms because they were the best team to work with on the quoting process and their price was competitive.
They replaced our water heater with a tankless system, they pulled all of the old lines and drains, replaced all of those, and did several other things we needed done. Chris and his team worked their tails off, not leaving our house until 10pm last night after everything was tested out and confirmed to be working. We're very thankful that we chose them to do all of this work and we would highly recommend them.
I called Helms when I had to replace all of the PVC sewer lines under the house and in the yard to the street. It was a big job and they came the day I called to give an estimate. They were very friendly came back with an estimate the following day. I felt like the estimate was fair and moved forward with them. They were able to come out within 3 days and they stayed until 10:00 that night to get it complete. I would highly recommend this company to do any plumbing work They were very courteous, professional and got the job done in a very timely manner.
Chris Helms and his team are always quick to answer the phone when we need professional help. They are always prompt, thorough, and more than fair on pricing. We have used them on multiple occasions.
Andrea Cowan
5 months ago
I have used Helms Plumbing for years. They are prompt, reasonably priced and good people.
Helms Plumbing was able to handle my issue quickly and professionally meaning that the work was done the same day and to my satisfaction. Stephen is a plus to the company for an upbeat personality and his customer service awareness.
andre castro jr
3 weeks ago
Great service I would recommend them and use them for everything Plumbing
Emergency leak and they came as fast as they could and kept me calm, also helped me with the aftercare.
Helen Nelson
9 months ago
Always happy with Helm's Plumbing, Chris does excellent work! He replaced the water line to the road and all my water lines into the house, installed a new showerhead, I had purchased! As always Chris was polite, knowledgable, efficient and trustworthy. I used them in Gaston county, NC and have now moved to Virginia and still using them! 5 stars!!!
The guys were great. Working excellent. Would recommend
Helms Plumbing was outstanding! Chris is very professional and has a very calming and relaxed demeanor. I had a whole house water filtration system installed. The cost was very reasonable. I would highly recommend Helms Plumbing and wouldn't hesitate to call for any further needs in my future.
Atoyia McBeth
8 months ago
I have an older home. The stem was discontinued. They finally found a matching set in Charlotte. Not only did they go get it the same day, but repaired it, fast.Not to mention, very friendly young men.
Brass fittings replaced within the house as they are prone to link on well water. Mitigating potential damage.
Helms has been a reliable high quality plumbing service that has assisted with our home remodel. They are easy to book and have top notch plumbers that I trust to get the job done right. Highly recommend!
Aley Zimmerman
3 months ago
As always, Chris and his crew are always very professional and Chris’s knowledge of his profession is always very reassuring at home and rental properties. Great guy.
Eric Reinhardt
7 months ago
Associates were on time and explained what would have to be done and the price after assessing the problem.Very courteous and would recommend for anyone needing their services....
Patrick Thomas
2 years ago
First off Chris Helms and his jr tech were amazing! I was in a jam on a house I was remodeling and they were able to get out the same day and help stop the bleeding. I’m super grateful I was able to have them come out. Very Knowledgeable and fairly priced. I would strongly recommend using them for any of you plumbing needs. I have only heard great things about them. Thanks Helms Plumbing!
On time and professional, communicated well. The only thing I was unsure about was why they spent so much time in the crawl space. They were there for 30 minutes, only to return with confirmation of the same findings I had made previously in 10 minutes. But they tightened the toilet well and cleaned up fully before leaving.
we had a sudden emergency with a badly leaking pipe. they showed up promptly, assessed the damage, and were able to give me a reasonable price for the extensive repairs. All of the young men were very knowledgeable and polite. It took them several hours the next day to get the repairs made but they stayed until all was done. I will definitely use this company again if I have any plumbing problems!
Work was done to satisfaction and problem was resolved. Crew was courteous and cleaned up after themselves. Arrived an hour late without notifying me (I had to call them). The invoice seemed a little excessive for the time spent on site.
Called and got a quick answer with the owner. Sent a plummer within 2 hours and fixed the leak quickly. Highly recommend
christine mclaughlin
3 years ago
I called Helms Plumbing and Drain to unclog my kitchen sink. The gentleman arrived on time and was extremely friendly. He fixed my issue quickly. He made sure not to leave a mess and let me know his company was available for any and all my plumbing needs. I really like the 90 day quarantine on the work done.
Last of all, I want to thank them for being paperless. It not only makes my life easier, it is good for the environment.
I will recommend them Helms Plumbing and Drain to anyone needing this type of service.
Helms installed a hot water recirculation system in my home so that our primary bathrooms receive hot water much faster than they had previously. They responded the next day after I asked for an estimate, provided one in writing immediately, and then arrived two days later to do the work. The employees were professional and business like in their work and all was complete in approx. 1.5-2 hours. Great job!
shana donnelly
2 years ago
Chris Helms came out quickly and repaired a major leak in our main water line to our house. He was prompt and worked quickly to fix our issue. Price was very reasonable. We will absolutely be using them for any plumbing needs in the future!
Chris and team did an amazing job and were extremely efficient. Our 90 yr old home had the original teracata sewer line and they replaced, as well as installed new plumbing for a bathroom reno and all in only 2 days! I highly recommend Chris Helms Plumbing and Drain!
I was told that Chris would be a great plumber to work with and that he's an honest contractor and I couldn't agree more. Chris and Mac took care of a nasty leak in our living room ceiling and left the place cleaner than when they got here. They were very courteous and fair. Very thankful to have found an honest, reliable contractor.
Had an issue with our bathtub faucet. We attempted to repair it ourselves but found out quickly we needed professional help. Called Chris at Helms plumbing and within a couple of hours Jon and Jimmy came to save the day. So thankful that they were able to come even though it was late when I called. Very polite, friendly, and professional. I would highly recommend them!
dana sherrill lahbabi
2 years ago
Techs were courteous, knowledgeable and fast. We had a couple questions about some additional plumbing items we may want to have done. They gave us a couple options to accomplish our goals with full explanations and a quick estimate. Will definitely keep their number handy!
Jeff Hartness
3 years ago
Would highly recommend Chris and his team of professionals. My mom's drain was stopped up and it gave Chris a fit, but he had more patience than I would have had. After working for 3 hours and calling in Johnny to help him , he finally got it . He had quoted me a price I thought was fair before he started and after the tough time he had the price was the same.
I appreciate the way he does business. He will be my plumber in the future.
Had a Waste Line bust at my house. Helms was quick to respond and quick to help make the repair go quick and easy. I would recommend these guys to anyone that asks and will definitely use them in the future.
tasha davis
10 months ago
Helms plumbing excellent quality work. Discussed issue first before work began. Also answered any questions i had. Overall i will use them again.
Chris does excellent work at a reasonable price. He is extremely responsive and dedicated to his high quality. I recommend him.
Carrie Taylor
6 years ago
I had a great experience with Chris with Helms Plumbing. Our tankless water heater broke. Chris was the third person I spoke to about replacing it with a new one. He was by far the most affordable and very professional.
He took care of our needs in a very timely manner. I would highly recommend him for any of your needs. I have already given his number out to several family members and friends.
Jennifer Holden
2 months ago
Great quality work use them for everything
I would highly recommend Helms Plumbing and drains if you have a plumbing problem. We had an issue with our water and Chris came out after hours and told us what was wrong and what he needed to do to get our water back on. He was very professsional and polite. He will be our go to plumber!!
Daniel Stagg
6 months ago
Chris was incredibly helpful and a pleasure to work with!
Anne Patterson
2 months ago
Professional and timely. Will use them again
Chris was amazing, he handled a water leek in our wall the day before Thanksgiving. Couldn't be happier with the outcome, quality work, fair price, and a really nice guy. Highly recommend his company to anyone who needs a plumber.
Shelley
Chris and his crew are awesome. Best value and great service. Installed a tankless water heater for half the price that ben franklin quoted.
tree roots in my main sewer line. Helms came out on an emergency call and cleared the block for a temporary fix. They quoted (well below 2 other quotes) and scheduled a permanent fix of replacing my main sewer line. They were efficient, profesional, and courteous throughout, even put out grass seed and straw to cover the trench. My next plumbing project is a tankless water heater and I will not hesitate to call Helms again.
I have used Helms plumbing on several occasions and don't usually write reviews but this last time the gentleman was so quick to help me with my clogged drain. He was so nice and professional that I wanted to reach out and write a review for this company. I will continue calling this company if I have issues in the future.
I absolutely love this company!! I contacted them about a stopped up drain at around 7pm and they had someone out the next day, they have gone above and beyond to fix the problem and make sure we were happy with the result. The crew that came out were very professional and were even super patient with my very curious 4 year old. I will never use anyone else! Give them a call today!
Nicky Bargabos
a year ago
Helms plumbing was very easy to work with. Prompt communication, turned around quote very quickly and was able to do the work in one day. I would highly recommend Helms plumbing.
Leslie Homesley
2 years ago
I would highly recommend Chris Helms and his crew for any job. I had been without water for 4 days. Couldn't get any plumbers to call us back. Luckily a close friend gave me Chris' number and he came right out. Fixed my problem after hours and I have much better water pressure than I thought was possible! Thanks Chris! You're a life saver!
Christopher Helms was super helpful. We have just purchased an old house that we are working on and had a number of plumbing questions. He was super helpful and made great recommendations. I will use Helms plumbing again.
Sandra Singer
6 months ago
Chris is a great person to work with and they do quality work.
Brian Robertson
2 years ago
Chris Helms and his crew, John and Jimmy, gave me and my plumbing ordeal a first rate job. From their depth of knowledge, to best practices to resolving the issues and all the way to completing the job(s) the Helms Plumbing guys knocked it out of the park. Trust me, use them!
Friendly, courteous, efficient. Highly recommended.
Paula Gallalee
3 years ago
We're new to the area, but we've found our Plumber! Helms came out the day before Thanksgiving to fix the hot water line (an hour after we called them), & did't charge us an arm and a leg either. Already discussing future work that we would like to have done.
Helms Plumbing was called in the middle of the day to bail me out with a leak in the wall. They fit me in there schedule Clear Across Town (counties) and I was the last stop for John. It was hot in the attic, last job of the day, pretty far from his home base and you would never know it by his attitude. I had John quote another job for me while he was there - Customer Service wins every time. Thank you Helms Plumbing - Chris & John <--thanx John
Not all plumbers are created equal! I have so many wonderful things to say about Chris Helms, it is difficult to know where to start.
First and foremost, if you are in need of plumbing service (small and large jobs)....there is no need to look any further. Chris has got you covered.
I met Chris while he was working with a market leader plumbing company in Charlotte. From the moment I met Chris, I knew that he was someone I wanted to do business with. He had neat appearance, he listened without interruption, he made suggestions, and offered solution. Chris has a patient way about him that made me feel comfortable. I never once felt like he was trying to push a hard sale on me.
In 2015, Chris helped me identify a major plumbing issue where the city did an improper repair after some Water Main work. What could have been a nightmare turned out to be a miracle. I contacted the city and Chris made a second trip out to my house the following day to show the city where the issue was. He communicated really well with the utility management and workers. Chris' detection of this problem prompted the city to fix the issue from their end which saved me a great deal of money.
In 2016, I had Chris back to my home to discuss some issues with my 1969 Cast Iron main sewer line. Chris scoped my line and identified a couple of issues. Within 24 hours, we had spoken about repair options and he also sent 2 written estimates .... one for repair and one for replacement. After I gave Chris the green light on replacement.....he coordinated a bobcat excavation crew to arrive the next day to begin work. Chris did a major overhaul on my main sewer line in just a matter of 3 hours or so. I stuck around to watch the majority of the work....and I must say that Chris worked with total confidence. He was explaining as he worked. It was quite educational.
I put total faith in Chris Helms. I have recommended his work to a few of my own clients. They are just as thrilled as I am.
In my opinion, you can't put a price tag on trustworthy or integrity. I've got Chris in my phone directory. While, I hope I never need his services again......I know that if I do, he will do his best to take care of me.
Give Chris a call, you will be glad you did.
Colin Turnbull
5 years ago
Chris came out at 8 pm to discuss our water main leak. Gave a competitive bid. Returned the next morning to replace the water main. I would highly recommend Helms plumbing.
They arrived on time great communication from the time that I placed my call. Most of all they took the time to listen to my concerns. I had to leave before the job was finished. I was concerned about my toilet rocking when he finished I returned and lu toilet doesn’t rock I’m very pleased and I highly recommend this company. Teresa Love
Betty Jo Kinsey
3 months ago
Excellent customer service and quality work, again! Thanks Chris!
Diane Pfundstein
4 years ago
He states he is available 24/7 in his advertisement .. NOT the case! A MAJOR streaming leak occurred which shot across the room and covered the the floor overnight. This developed 1 day after completion of our job . He did not answer his phone , text or email for OVER a week. There was no
“away “ message. We had to get another plumber to repair the leak. Then he refused our request for reimbursement of his fee despite his claim of a warranty. We had to persist in our request and finally asked the contractor who recommended him to intercede . It saddens me to write this as he was a pleasant and likeable person when he was working in our house. Overall we were disappointed.
Now I am further sorry to see he lied in his response it was NOT a drip but... anyone can make a mistake it was his lack of response that caused me to write this unfavorable review.
Angela Porter
3 years ago
Very professional guys that helped me after I recently bought a house here and found issues. Quickly solved my drainage and water pressure problems. Super polite and easy to talk to. Highly suggest and trust their opinions!
Excellent attention to detail and throughly explaining everything needed.
Kim Highfield
8 months ago
Plumbers were very polite! They always had booties on while working inside!
Beth Mitchell
2 years ago
Prompt, professional, thorough, transparent, respectful of my property and very reasonably priced. Locally owned small business. I highly recommend and will use their services again.
Mary Ellington
3 years ago
Chris Helms and John Teseniar did a wonder job of replacing and fixing our leaking garbage disposer and kitchen sink on July 31st. They were professional, and helpful. We have finally found a reasonable and competent Plumber in Gastonia, NC. Thank you Helms Pluming and Drains.
Mo money, mo problems but no complaints. Always nice and clean up after themselves. Recommend
Chris came by one day to assess our bathroom remodeling project; promised to come the next morning to do the work. He didn't respond all day to text messages or voice mail. He was a complete no-show for a project that was dependent upon having a plumber on the day Chris said he would come. We have never heard why he didn't let us know he wasn't coming. His irresponsibility caused our project to be delayed. We were very disappointed.
I have used HELMS PLUMBING several times. This time I had all water lines replaced because of age and continued leaks. I have used other plumbers over the years but HELMS PLUMBING has beat them all! They take pride in their work and give it 110%. They explain what they will be doing. They treat you as a friend and not just a job number. If you need plumbing work done, call HELMS PLUMBING now. You won't be sorry.
Jason Buckner
9 months ago
Responded before the time and took care of everything, Great service and would recommend
Third time Chris Helms had to come to repair/replace pressure regulator.
I pray 3rd time is a charm.
Mark Middlesworth
4 months ago
Redid a bathroom in a warehouse to be a laundry room with three washers and a utility sink.
They installed a hot water recirculating system. Their work was very professional and neat. I would definitely recommend them.
I use this business to hook up my ice maker up to my refrigerator
Chris snd Jon are great. They were very responsive and did a great job for us. They figured out the problem and fixed it. They will be my go to plumbers . Thanks guys! Ann
I had a leak in my front yard. That came out that day and worked until late to get the job done. They are professional and friendly and very through with the work that they do. I definitely recommend.
Kelly Cunningham
6 months ago
I highly recommend Chris Helms and his team. They were professional, provided excellent service, and offered fair prices. I will call upon them again when needed.
Helms plumbing and drains are far most the best I've ever dealt with.He was fast and on time.He didn't take my wallet.He charged me on Sunday what I would have charged through the week.He will be putting in a new shower and sink for me.I trust him so much he will be plumbing my new house in a few months.Thanks for your kindness and not taking all my money.....and everything was spotless when he left.Thank you so much.You will always have my business and I'll let my contractors know about you.
Felicia Miley
2 years ago
Please Chris, do not call a potential black customer boy‼️ it is really bad for business. There are plenty of competitors in your area who would be way more professional and far more respectful than you. FYI Your comment is all over social media now :/
Very professional and a great value. The quality can't be beat. I will never use anyone else. I would highly recommend Helms Plumbing.
Customer service was fantastic! Very knowledgeable and I would highly recommend them to any of my friends.
Steve brandon
4 years ago
Chris and his employee went above and beyond to fix the plumbing problems at my business. We would definitely recommend this company. Thanks again, Amy Brandon
Kelsey Champney
a year ago
Love these guys, very polite and do great work!
Thank you Chris for my water heater me and my son have hot water now so nice You all did a great job had a new water heater in no time thank you so much they did a great job will call them again !!!
Sylvia Cooper
2 years ago
Very professional, polite and knowledgeable young men, They explained what was needed for repair, gave estimate and did excellent repair job with super clean up. Five star service!!
Samantha Hayes Barber
2 years ago
Chris and his team are great. They are always responsive, on time, and we trust them to tell us what really needs to be done.
Whole house re-piped.....The owner and crew were very professional, knowledgeable and neat...Did a better job than the Big guys at a reasonable price....I was very happy with their work...
LadyButterflyVR
a year ago
Helms is thorough!! They do great work!!
Scott C. Reed
4 years ago
Did a great inspection for me when purchasing a home. Good value, easy to communicate with and timely response.
Christy Riley
2 years ago
Love the quality service I received and the kind, knowledgeable technicians!! I will always use them for my Plumbing needs and highly recommend them!!!
Suzie Reinhardt
7 months ago
Wonderful job a d wonderful service
Nettie Flowers
3 weeks ago
Excellent
Thomas Leonard
2 years ago
Very professional and respectful. I would highly recommend and will definitely use this company again.
Danielle Henderson
a year ago
Never responded after continued issues after “fixing” toilet(S)
Diane Carpenter
4 months ago
It was a good experience.
Outstanding service as always!
Excellent work and trustworthy. I would be fine leaving him alone to do work. I was that comfortable with him.
Michael Costner
2 years ago
They were polite, professional, and experienced. I appreciate their service.
Did not show up for a scheduled appointment, nor did they call back with an explanation for why. Basically a no show. Very disappointed.
David Kulhawik
2 years ago
The guys where great and fast about 20 min and was done will call again.
Great service. Will never use anyone else. Fast efficient and affordable.
XCITE's Sweet Connections
3 years ago
We know we are in good hands with Helms! They've never let us down!
Heather Hutchens
2 years ago
Showed up on time and finished efficiently. Great service.
Awesome service.
Thank you ?
Owner is rude and entitled!! There are definitely better choices around!$
Debra Robinson
a year ago
Job well done.
RICHARD BROWN
2 years ago
Very polite, professional and knowledgeable
DEBORAH HAWLEY
2 years ago
Great job well done
Vanessa Rollinson
9 months ago
Air in the plumbing line
Shea Graziano
3 months ago
Lisa Lancaster
a year ago
Peggy Peterson
2 months ago
Jennifer Kelso
3 weeks ago
Breonna Rozier
9 months ago
Leslie Vanden Herik
2 years ago
Matthew Tortorich
3 weeks ago
Meaghan Allman
2 years ago
Anthony DiMaggio
5 months ago
Katie Eddinger
2 years ago
Sylvia Proctor
2 years ago
Allie Hutchens
3 months ago
Dave Christmas
4 months ago
Ethan Haneke
5 months ago
Buddy & Diane
2 years ago
Sarah Barnes
2 months ago
Eric Heintschel
9 months ago
Anne Williams
3 months ago
Christine Helms
10 months ago
eugene mcdonald
3 months ago
Alice Cathcart
2 years ago
Madeline Conner
9 months ago
Devon Boswell
2 years ago
Timothy Cole
4 months ago
Nancy Carlin
6 months ago
Joel Lineberger
4 months ago
Boyce Granite
2 years ago
Similar Items
