Best Heating System in Charlotte NC

Came the same day when we called at 4 pm. Fixed the problem. Great service.

Had them come out to install a tankless water heater for us. Their quote was fair and detailed and the tech did an amazing job laying out all of our options.
After we agreed to do business with them they even helped us find some manufacturers discounts that lowered the price for us. The install took about a day and a half and went fairly smooth.
2 days later we suddenly stopped getting hot water. We called them and they sent someone out right away (the electrical outlet they had to install was bad they swapped it out and we were good to go an hour later)
All throughout the process they were incredibly responsive. Would definitely use again and recommend to others.

I will always recommend this place to anyone , she runs a good honest place.

She is not out to charge an arm and a leg!

Had Mike and KG from the plumbing side of the house over to replace a hot water heater. They were excellent! Very polite, personable and knowledgeable.

Working with DR Jordan was a great experience. We have a sewer main problem on a Saturday. Needless to say - YUCK! I reached out and the owner answered the phone in 3 rings and talked me through what was going on. He said he would be in touch in 30 minutes if he could squeeze us in. He came to our house - quickly diagnosed the problem - cleared the line - scoped the line and found where the issue was with a backfallen line meeting the city sewer. He used a locator to mark the issue and helped my husband and me get everything back in order. Plumbing issues are never fun but he kept our spirits up and educated us as well! We will definitely use DR Jordan again (hopefully with no plumbing emergencies!)

We had a great experience with this company! After an incident, they came out quickly to discover the problem, did everything we needed, and helped us find a good mitigation company. We really appreciate their professionalism and efficient service.

Tommy was professional, personable and did a great job fixing issues. He explained the problems and the procedures he would use to fix them. Thanks for a job well done!

Did a wonderful job with my water heater

Excellent job ?

We just purchased a 100+ year old home and needed someone to come out and make sure that everything was in working order. We are new to the area and set up an appointment with Travis Crawford Heating, Cooling and Plumbing from a friend's recommendation. Our plumber, Myles, was a dream to work with. He gave us quotes for all the work that we want to do in the future so that we know what we are looking at and made sure that we were educated on the potential problems ahead. He also got our toilet working same day and made sure the leaks that were causing some water spots in our ceiling were taken care of. We will definitely be requesting for Myles to come back in the future!

When it comes to scheduling and responding, Expart Charlotte Plumbing is tops. Dustin, the technician, was excellent in every way. He wasted no time in completing the task at hand. The services of Expert Charlotte Plumber & Drain Cleaning have been greatly appreciated.

Service guys don't communicate, and don't apparently know anything about air conditioning. Horrible company.

Morris-Jenkins techs are experienced and great communicators. Thank you to Tanner and the supervisor who joined him for our system maintenance. Both were very professional and helpful. Thank you, Morris-Jenkins!

Allen was helpful and gave us good advice. He listened patiently to our concerns and helped us choose the best option for us.

Jason did an awesome job, priced the work in advance and cleaned the area spotless after the work was done. While installing a kitchen faucet and disposal he noticed the water pressure was a bit high, found that the house had no pressure regulator and the pressure was 25 psi higher than recommended. We had him install a regulator as well saving us thousands in potential water damage down the road.

I won't call anyone else!

This guy is extremely rude and unprofessional. He cursed my wife out for no apparent reason. I don't know if he was drunk when he answered the phone but he sounded like he may have been intoxicated. Maybe he was just having a bad day but his attitude is totally unacceptable. I would recommend staying away from this guy. He seems like a real hot head.

Great people great craftsmanship

Joe, owner of J & E, was very friendly, professional, and efficient. I look forward to using him for repairs and a possible new construction project.

I typically don't post reviews but people need to know about this company. I had great service from the person on the phone to the technician who came out to the house. He was courteous, professional and explained things in a way I could understand. I was thinking it was going to be much worse than it was but it turned out to be a broken clamp - a quick and easy fix. Its such a good feeling when you realize that you're dealing with honest people who know what they are doing!

This business is very unprofessional. They failed to keep my appointment and failed to call me. I was left waiting all day for my technician. They obviously don't need my business, which is a shame. Not only did they lose my business for the original project, I am constantly in need of project services. My husband and I are physically unable to complete projects ourselves. I never even got a call from the company with an apology. I have never dealt with any company that was more unprofessional.