Best Broken Drain in Charlotte NC

We had a mess of a situation with the pipes in an old house, which required a full re-piping. I was very apprehensive about such a project being necessary, but I had an extremely pleasant experience with Queen City Plumbing. Both Chris and Jeff were invaluable in making such a project as smooth and pain free as possible given the situation. Both Chris and Jeff kept me up-to-date at all times, were very personable to work with (many people avoid talking to you except for when it is absolutely necessary) and they made us feel like we were the only plumbing job they had on their docket. I cannot praise Chris and Jeff enough and the same goes for QCP. If we need future plumbing work, I will not hesitate to contact QCP. Highly recommended!

Jake is awesome. I will ask for him for my personal home as well as for all my clients.

Brett got back to me same day on Sunday and scheduled Johnny to come fix two of my toilets in my new house, he came over and knocked out the work in a couple of hours! Very professional, wore a mask and took my health and safety into account, and would happily refer their business.

Thanks for the help Johnny and team!

Zach Scroggs

Roto Rooter was very responsive and Gary Rose was great. He helped solve the problem of my leaky pipe quickly. He was professional and very helpful. Would recommend him to anyone!

I called them and gave them my name and number and they never called me back.

Ritchie Plumbing is my go-to plumber. Great customer service, reasonable prices, and good workmanship.

Too bad I am not able to give more than 5 stars. Highly professional, on time, VERY reasonable pricing and easy to schedule a service time. Matthew was on time and explained everything thoroughly.

The specialist refused to acknowledge the issues we were having prior to Roto-Rooter being called. He claimed that the water heater was overheating and tripping the safety switch. I have done manual resets a couple of times and knew what he was referring to. However, he turned the thermostat down (which is also something I, as the homeowner, am capable of doing) and reset the power and charged us $312. When we addressed the concern of the water heater still not able to maintain hot water for more than 10 minutes, he continued to repeat that the water heater was overheating. Again, the specialist didn’t acknowledge the concerns we gave him, and then charged us $312 to do something he could have just mentioned to me. Oh, and our water heater is still not maintaining heat. This was indeed a waste of money and I regret paying.

Owen was very knowledgeable and professional. He fixed our pipes in no time at all and even gave recommendations on next steps. Would definitely call this company again!

Garrett was absolutely awesome, he knew his stuff and was an absolute pleasure to work with. I loved the fast response time of the company. As I called same day and they had someone out within 3 hours of me calling. I have never had such expedient service before with a highly knowledgeable professional. They have won my business for life.

Chris and Frederick from Osborne Plumbing were awesome to work with. Very thorough, explained everything in detail, and very efficient. Pleased with results and how much they cared about me understanding what needs to be done to fix our plumbing issue.

Needed a sewer drain cleared at a higher end rental and Zoom came through. It was nice that they did not charge me an initial service fee and clearing fee was extremely reasonable. They even came back for a followup when we had the same issue a few days later (stuff like that happens on old sewer lines). I will recommend them to my fellow investors.

Good quality . They give free estimates and they also have very good prices .

I called them 2 weeks ago with a need (leaking from unknown kitchen spit) and was told someone would come on Monday. They never did. I called and was told the person didn’t write a time down but they had my info (a call would have been great then!). Also told someone would call btwn 9-10 on Tuesday. No call. I called at 11:30 and the lady was very short and said “let me call you back I need to see how he’s scheduling his day.” Odd since I figured your office staff made the schedules. And guess what? I didn’t get a call back until yesterday. That was 1.5 weeks later. The message was “call us back; we have a service man for you.” No apology. No explanation for the 1.5 weeks silence. Do better. I ended up having another plumber coke and help id the leak. Do better.

This is a very, very long overdue review! Met owner years ago for dishwasher installation and have requested his services ever since! He is so humble that was not aware that company remodels bathrooms, kitchens, etc., until I looked @website! Our downstairs bathroom flooded thanks to faulty water pipes. The bathroom needed remodeling! Once the repair and remodel was finished, wanted to live there! lol Also remodeled master bathroom and it looks and is AMAZING! Definitely live in this bathroom! lol Next project is our first floor for floor replacement thanks to an appliance malfunction! #BlessingInDisguise lol Will plan to get total kitchen remodel hopefully in near future for upgrade with flooring and hopeful quick sale of home one day! Owner is honest, dependable, appreciative, respectful, personal, etc……all of the letters of the alphabet! Since his company is so excellent, word spread fast, so he is very busy, so please be patient! Thanks!

Charged $65 to come out and wasn’t very helpful. Then, sent a ridiculously high quote. Had no choice but to forfeit the $65 to avoid paying thousands more for simple services. Invoice # was 778

Our water heater was leaking. They came out and replaced the traditional tank with a new tankless heater and had the job done and cleaned up within 24 hours.

We had an issue with the faucet in our downstairs master bathtub. The cold water side was hardly working at all. Called and spoke to Danny who was prompt to respond and got my faucet working in no time at all. Very professional and friendly and had us up and running on no time. Recommend Danny and his team to anyone needing any plumbing assistance.

Dave was prompt and friendly with great prices. Thank you!

Lawrence from RYN Services installed a French door in my dinning room. The door looks amazing and Lawrence was polite and professional. I would highly recommend RYN Services.