Best Heat Pump Services in Albuquerque NM

Mike was extremely helpful and assisted with a few other small problems that i had been unable to fix - he did them willingly and did not charge me

Marc and team were great. Slab leak (main line) They came out explained the process and put my worrying behind me! Reasonable, honest, and efficient. Thank you Marc and Team!!!

Exceeded customer expectations and professional standards.

The service provided by my technician Jose was excellent. He was on time, courteous, knowledgeable and efficient. This was service at its finest!

WMF team did a great job.The experience was really fantastic, they completed the cleaning on the same day. I am really satisfied with their services and will book them again in the future.

Great place to work. Treated me fair and taught me so much.

Have done business with Custom-Air on several occasions over the past 14 years. Everything from Air Conditioning, Heating & Plumbing for a new home to installing a hot water heater. Their service is reasonable, always fast and they clean up after they've finished. Would highly recommend.

Great service, reasonable and very professional. I would certainly use them again

Very transparent with what my plumbing issues were. They take pride in their work and made it out to my home in no time! Four Star is hands down the best in town.

Outstanding crew and service. Detailed and thoughtful management of replacing main sewer line, not a simple job.

Trust worthy ..Very good at what they do. They are very knowledgable in what the do highly recommend. And a big plus they offer payment plan.

Fantastic company! Reliable, professional, and great prices.

I've used this business previously with no problem. This time, I'm afraid it's been quite different. I called Plumbing Express LLC, because our hot water recirculating unit was not working properly. Stacy came out and stated we needed a new unit. I inquired what the cost would be, and she didn't know. She went to a local big box hardware store to pick up a new unit and called to say they had one. She asked if I wanted her to get one. I inquired about total price, with installation and she estimated $300. Once the product was installed, the amount then became $455. I spoke with Stephan Williams, the owner, and told him I was not willing to pay that kind of mark-up on the product. He said that as a small business owner, he needed to have that kind of mark-up. I told him that was not what I was quoted, and I would not pay it. He brought the price down to $375. THEN, the new product did not work, and some of our lights on the same breaker went out simultaneously with installation! We had an electrician out to verify nothing was wrong with the outlet or our electricity in general. Since then, I've called Plumbing Express LLC repeatedly and have left a plethora of messages with staff and on voice mail requesting a new unit be installed. I have handled myself cordially and patiently. It has been WEEKS, and NO RESPONSE from Stephan Williams to have a new unit installed. I am in the process of checking with the NM Licensing Board and intend to file a formal complaint if this situation is not rectified immediately, and I am taking other legal measures to handle this problem. I wish it had not come to this. Extremely frustrating experience, and I'm afraid I can no longer recommend this business at all.