Description
Heating and cooling repair, service and installation for homes and businesses; plumbing; electrical services for the greater Rio Rancho and Westside Albuquerque region. Serving New Mexicans with affordable service since 1986. 24 hour emergency service available.
SERVICES
A/C system maintenance, A/C system repair, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Repair HVAC, Thermostat repair, A C Unit, A/C conversions to refrigerated air, Air Conditioning Units, Air Purifiers, Back Flow Preventers, Carrier HVAC systems, Drain Replacement, Electrical upgrades and services, Emergency Plumbing Plumbing, Emergency Plumbing Repair, Emergency Plumbing Repairs, Equipment Upgrades, Furnace Startup, Furnace Works, Gas Heaters, Heaters And Air Conditioning, Heating & Cooling Serving, Heating And Cooling, Home Comfort Service, Hour Emergency Plumbing, Hour Emergency Services, Maintenance Contracts, Major Repairs, My Ac Unit, Plumbing And Heating, Plumbing System, Plumbing and Emergency Plumbing, Radiant Heating, Recirculation Pump, Refrigerated Air Conversions, Repair Careers, Repair Swamp Cooler, Residential And Light Commercial, Rooter Services, Service Calls, Sewage Backup, Swamp Cooler Conversion, Swamp Cooler Installations, Swamp Cooler Maintenance, Swamp Cooler installation and service, Video Inspections, Washing Machine Drain, Water Line, Your Air Conditioning, Cleaning, Installation, Electrical outlet & switch repair, Electrical panel replacement or upgrading, General repairs, Faucet repair, Plumbing pipe repair, Sewer repair, Water heater installation, Water heater repair,
Reviews
Lisa Gonzales
2 years ago
Great job installing new water heater and expansion tank. Everyone I dealt with was professional and helpful. Chris did a great job on the install, and the price was more than fair. I'll be reaching out to Affordable again for any plumbing needs in the future!
John Franklin
10 months ago
Tony always provides excellent service! Will continue to use this company.
Mark Gallegos
3 years ago
We had an emergency situation at 0630 AM.. Our water was not running and we had a huge leak from the water softener. We had a plumber at our house within 20 minutes of calling. Other places told us they wouldn't be available until after 5:00 PM/ Bob was experienced, efficient, and professional. Everything was fixed within 30 minutes. Not to mention other places wanted to charge us $169 just to come out. We only paid $162 for everything and we had running water again. Highly recommend Affordable Plumbing.
We recently called Affordable Service because of a septic system backup. They called within 5 min and came right over, found roots, treated them & gave instructions for followup.Unfortunately for us, we had another backup within 2 weeks, called them again, and they came promptly. Sewer pipe, very old, had collapsed, needed to be replaced from house to sewer connection at street. The began very next day, had the job done within 24 hrs, then came the next morning to clean up.Very pleased with their promptness, courtesy, and followup. Yes, it was expensive, but less than other companies' approximates quotes. Wouldn't hesitate to call them again if needed.
Tony was here today and went above and beyond our expectations to ensure our satisfaction. I don't see us ever going to any other company in the future. Our swamp cooler is humming away happily on the roof and we are breathing a nice cool sigh of relief! Highly recommend these folks and especially Tony!
I was so impressed. I have never had a company go the extra mile like this. To give a part to my dad to take and try and bring back if it didn’t work or come back and pay for it if it did was just amazing. I know that I will need help in the future and I know exactly who is getting my business!! Affordable Service, thank you for helping today. You were the only company out of four that did and the only one out of three that even responded to me. You get all my business from this point on.
Dream Walker
2 months ago
Excellent service providing fast replacement of an outside faucet.
The plumber was great. Good attitude, treated me with respect and offered options. I would give him 5 stars. He is the reason I will use his company for a refrigerated air problem. However, the price set by his company was pretty steep for changing out a valve. It only took 30 minutes and the price was close to $250.
Robert Morals
4 years ago
Tony was on it. As fellow Vet, I appreciated his honesty and his war stories as well. Very knowledgeable. He educated us on the dos and don'ts to maintain the drain. Tony also corrected sink/drain pipe alignment.
Over the years we have had problems with our air conditioning system. The owner of Affordable has been generous with warranties and labor, fixing/replacing what needs to be done. I consider Affordable to be professional and reputable, planning on doing business with them when the time comes for an entire new unit.
Arlene Rivera
9 months ago
Tony S. was thorough and pleasantly happy to provide his services to our HVAC system for winter-ready maintenance. It was so nice to see a smile from Tony first thing and to deal with him when the job was done. I will definitely use Affordable HVAC regularly from now on just because they have the best customer service I have experienced in the local area. Kudos to the office personnel and to Tony. Thank you sincerely.
Steve Knecht
9 months ago
Another great job from the Affordable crew. My water heater went out on Wednesday and was replaced by 11;30 am the next morning. Travis exchanged my hot water heater efficiently and did a great job. Everything looks great and the finish work was stellar. Kevin had given me an estimate over 6 months ago on the project and still kept the job at the originally quoted cost though I certainly did not expect it. These guys are my GO TO!!
Very responsive and on time. Professional technician and excellent communication regarding the problem and what he did to correct the issues.
My brother and I had a drainage back up on the week end. Tony arrived promptly on time and represented Affordable Service in a highly professional manner. His knowledge, appearance and demeanor were all outstanding. He quickly resolved our plumbing problem and offered advice on how to avoid a similar problem. This is the second time that Tony has called on us. I hope that if we ever have plumbing problems again that he will be the person sent to us. We highly recommend Affordable Plumbing - and in particular, Tony.
Kurt Hill is reliable, trustworthy and a great person. He is very knowledge and professional. Knows his trade. Thank you Hurt.
David Rodriguez
3 years ago
Poor follow thru with quote. Called to ask for quote for conversion from swamp cooler to refrigerated air. General manager came to assess and seemed attentive. Promised quote by morning. Morning came and went. Still waiting for quote almost 3 weeks later. Called to see why no quote...no return call. Doesn't seem like they are interested in business. Red flags for maybe how their service will be??? Buyer beware!
Tony did a great job, as always!
Arlene Rivera
a month ago
Best service and price in the northwest ABQ area
Tony was very through. He explained what he did and why it needed doing. He told me what to expect in the future. I was impressed wih his professionalism.
Mark Conklin
6 months ago
Chris from Affordable came out after hours to fix a leak in my water main. He did what he could that night and came back the next day with help to ensure the job was done. He worked hard and professionally completing the work even though the job grew in size after digging up the water main. Overall really good job and I will be using them again.
RIVERWALK CHURCH
2 years ago
Daniel was very professional and thorough in examining our air conditioning unit.
David Zwilling
6 years ago
We had James P. install a new ceiling fan today. He did an outstanding job. Fast and clean work!
Tony S. came to my house to perform two problems in my house. The first job was more difficult than anticipated but he was able to complete the job and keep me informed as to what he needed to do. Great attitude and completion of both jobs! Thanks!Today, November 26, Tony came to finish fixing our water heater. He completed the repair and stayed until 6:30 to be sure it was working correctly!
James Kaszuba
3 years ago
I received very good customer service, from the time I called in the request to fixing my problem . All employees were courteous and punctual. I have had several problems corrected over the last two years, by Affordable, and each service call has been very satisfactory.
Angela Miller
5 years ago
Unfortunately I was not even able to meet an employee which by the reviews listed above would have probably been great. The answering service was horrible. The girl was rude and unprofessional. She said she was not in the office she was only the answering service so she could not give me any estimate. I asked her to have a tech call me and she said she could only dispatch someone to my house not have them call me. She told me that it would be at least time and a half because it was a weekend which I understood. then she said that December 30th is considered a holiday and said it would probably be more since I was having them come out on their holiday weekend. I didn’t even schedule an appointment. It’s terrible when the first person you meet associated to a company is so rude
Karen Kalgren
6 years ago
I called with a plumbing emergency. I'm in the process of getting my house ready to sell and a leak was discovered from one of the laundry room faucets. The man I talked with in the office was courteous and they were able to send a plumber out within the hour. The plumber (I am sorry but I can't remember their names) called with the estimate and got my approval to go ahead. Then he called when the job was completed and I was able to pay by phone. Easy preezy! I would totally recommend this company. Thank you guys for your response and your friendliness in what was a stressful situation!
Cynthia Dalton
4 years ago
Tony showed me everything that was wrong and needed to be replaced, very nice, very helpful, all and all very great professional.
I updated my review based on response from Kevin. He listened my concerns and took care of.
Crawford Dennis
2 months ago
Lucas is well informed offers options and is easy
to work with. Highest marks for him.....
Love Affordable they have serviced our Tankless Water Heater(Kurt and Nathan) and our Gas Furnace(Kevin). On both occasions the service techs were friendly, knowledgeable, and provided information about their service work. Great company and Great employees. Customer for life.
Norman Alires
11 months ago
I was thoroughly pleased with the installation of the new refrigerated air/heating unit beginning with Micah and lead technician Joe Kissinger who was very personable and professional. Joe was methodical and thorough at each step of the process and communicated his knowledge to me along the way that gave me comfort and assurance to the quality of the installation performed. Well done!
Always happy with these guys.
Jerry Van Fossen
6 years ago
A/C was not working -- guys found problem quickly and things are working great
I've been with the company for over 33 years! Best there is.
Kurt was professional, knowledgeable, courteous, & on time
Barbara Lepori
5 years ago
Good morning affordable Services I am so grateful for the help that you have provided Us in the last week or so Adam the technician has been very professional and helpful. I personally have been with affordable for many years and I am very pleased with your services thank you thank you very much Barbara lepori
Bob was on time and did an excellent job. I will use Affordable Service in the future. Thank You- Larry
Affordable has been so helpful to my husband and I, they have helped us through some major issues with plumbing, heating and electrical. They can be counted on to be fair, courteous and efficient. We appreciate them so much.
James Linfoot
4 years ago
Daniel with Affordable did a good and professional job. Him and his helper were very professional.
Charles Arcudi
10 months ago
Kevin and Story showed up on time and ready to work. The job was to tear down a jury-rigged return box and replace it with a properly constructed one. Since the original installation had employed some “creative” solutions, the two technicians needed to untangle those knots before replacing the box. Despite the challenges, they completed their work in the estimated time and installed a return box that will improve air flow, air quality and reduce noise. I’d recommend this team to anyone.
Randall Stone
6 years ago
Immediate response & written estimate. Went above & beyond to fit me in quickly for air work in the middle of summer. Stuck with the schedule. Didn't leave any mess. Quality workmanship. Highly knowledgeable and very friendly as was his workman Eric
Affordable came for an estimate. Said they would get me an email with a quote the next day. Nothing….had to call and they said they would come out the next morning. I called off work and they never showed. Had to call again and got the run around. Finally at 3pm that day called again as they said they would call and did not. Said they could not do the job. WORST CUSTOMER SERVICE EVER!
Stuart Kuyper
3 weeks ago
Fred Montoya and his helper worked very hard to identify the swamp cooler problem.
Chris arrived earlier than anticipated. He was very personable. He removed a kitchen faucet and replaced with a better model. I would highly recommend Chris.
Diane Eisenbraun
6 years ago
Call 2 times for service both times no call no show zero stars
Professional, helpful and reasonable. Signed up for yearly plan.
Tony was prompt, very professional and took care of more problems than expected. I am extremely pleased.
I recently had a water heart burst. The damage was extensive. I called Affordable and explained the situation. My insurance is involved and I said Will this be a free estimate to diagnose if there was damage done to my furnace, The lady explained it was was FREE, no charge. The would send someone out. On the day of the appoiment I called to verify the time and to be sure their would be no charge. Ron explained there would be a fee, of $69.00. To diagnose. I said the lady never said that. She said it was free. Being on a limited income I asked vehemently if their would be a fee and was told no fee. I feel that may be Affordable, but weren't Honest. Im very disapointed because I've used them before, for a different reason, and I no longer will.. Make sure you clarify or you'll be charged. I spoke to Kevin the operations manager, he offered to have them turn it on for free, but not diagnose without paying the fee. I said I can do that, I need a diagnosis for damage. Which I was told was free!! He was short with me and seemed irritated. I guess Your company isn't into customer service, or being Honest up front.
Gunter Schnoerzinger
6 years ago
After I left an emergency call the technician arrived within 20 min and had the problem diagnosed and fixed within the hour. I put their phone number on my speed dial...excellent job, Robert!
I wish every business was as good as Affordable Plumbing. Now I know and everyone reading this knows.
Crystal Hernandez
a year ago
Seems like they really didn't do anything or try to do anything to fix my issue but were quick to take my money. Was not affordable. Almost $500 to not fix my problem. And the price kept going up. I would not recommend them to anyone
Carol Houghton
2 months ago
Very professional people.. Have had plumbing and electrical done by them and very satisfied. Would not hesitate to recommend to family and friends.
Daniel and Cory were great. Showed up right on time.
Explained everything in great detail.
Price was right in line with what I expected for work done.
Great job.
LARRY EMARINE
4 years ago
For the second year in a row, Rudy from Affordable Service performed my spring change over from heating to cooling. On both occasions he had done an outstanding job. He is a polite professional young man who takes pride in his work and ensures the job is done right. I will continue to use Affordable Service in the future.
Ramon Cordero
2 months ago
I called Affordable Service to check our air conditioning. I told them that the furnace is running but the condenser outside is not going. Affordable Service sent technician Jeffrey Lant to check it out. He found out that the leak repair that was done last August 2022 by them is leaking again and it still under warranty parts and labor. Jeffrey L. is getting paid through commission not hourly so he will repair the leak, test the pressure and recharged the system with refrigerant with no charge since that the work that he is doing is still under warranty. Even though that he is not getting paid for the work that he is currently doing , he still performed the work professionally, friendly and did all the repair and the diagnostics test excellently without showing any attitude of him for not getting anything for the work. Affordable Service is very lucky to have a technician like Jeffrey Lant. Thank you Jeffery L. for making our home cool again and a job well done.
Outstanding service!! Technicians were clean, thorough, and friendly.
Vicki Hagerty
4 years ago
Very helpful and always professional.I wouldn't hesitate to refer them to others and I have on a couple of occasions already.
Carlos Escarfuller
5 years ago
Amazing service!!! Kurt and his associate did an amazing job bringing our hot water heater up to code here in Rio Rancho. Would definitely use these guys again and highly recommend them to any future customers. Thanks guys!!!
Paul Hanneman
4 years ago
Joe and his team installed our Carrier heating/AC unit in a day. All of them were friendly, answering questions and providing instruction and advice on the new system. They left the space near-spotless. We cannot praise their professionalism and their friendliness highly enough. They were great!
We got a much better price here than the other local company we met with - at least 30% less than the other guys quoted for a more efficient unit. (we converted to AC). Service was prompt and Joe was very professional getting everything installed quickly. Definitely highly recommend if you're looking for AC or heating services.
Teresa Martinez
4 years ago
I was totally impressed by how quickly a technician was sent out. The service that we received was exceptional!
Elliza placencio is a very professional, knowledgable electrician. Prompt, courteous and polite. Time will tell if repairs are durable and safe. My faith and trust in his work is solid enough that if a need arises i will call Affordable again
I been dealing with them for yearstony is a plumber polite.new how to harass my( only kidding) if hed still with the next i need someone hes the mam
Valerie Davidson
6 years ago
Awesome experience with Bob S getting the leak in my shower repaired. Thank you for being so patient with all of my questions!
Tech was very friendly and knowledgeable, explaining all the options. Furnace was fixed and running quickly, even with having to go get the parts to fix. Definitely would recommend.
I have used Kurt Hill as my plumber for the last 4 major plumbing related complications in my house, a new faucet, installing a dishwasher, fixing a water heater, and fixing my furnace. I highly recommend him! Not only does he do a great job but he does it with a smile on his face. He is exceptionally patient with all the kids running around my house and my pets. He is very communicative and makes sure to show you what he is talking about. I could not recommend him enough! I would recommend asking for him when you call Affordable Service Plumbing in Rio Rancho
Tony did a great job cleaning up a mess left behind from the previous owner. He was courteous and clean - I really appreciated how he let me know what had gone wrong and how to help the health of the pipes in the future as well.
I have been using these guys for years. And they're definitely affordable and reliable and will continue using them.
I strongly advise against hiring Affordable Service. Do not let them onto your property. We hired them to replace our hot water heater in our home in Rio Rancho, NM. The technician had an accident that caused costly damage to our home. Ok, every company will suffer an occasional accident. We expect any reputable company to resolve such a situation, so we remained calm when they accidentally started a house fire. Unfortunately, we chose the one company that will NOT clean up their accidents! They caused thousands of dollars of fire/smoke damage to our home, have thus far refused to fix it, AND they expected us to pay full price for this service.The damage: A wall of our house was set on fire during the installation. The hot water heater is next to the air conditioner intake, so the entire house was quickly filled with smoke. The technician cut a hole in the drywall and to quickly extinguish the burning insulation. However, the smoke was so thick that we had to spend the rest of the day outside and eat out for dinner. It would turn out that our home needed professional smoke treatment, for which Affordable Service refused to take proper responsibility. Keep reading for the details, or else just go choose a different company to hire.The rest of the story: The house still reeked of smoke by bedtime, so we resolved to sleep in our smallest bedroom with our two Austin air filters running. The company did at this point offer to put us up in a hotel that first night. The next day the owner’s daughter, Leah, came to assess the damage. As soon as she entered the house, she acknowledged that it smelled like smoke. She surveyed the damage and suggested patching up the hole that had been cut in the wall to extinguish the burning insulation and cleaning the ash out of the air ducts. We let her send someone to clean the air ducts, but this did not remedy the smoke smell. Keep in mind that for the first couple of days we had sore throats and burning eyes from occupying a smoky home. We decided to hire a smoke expert to tell us what was up. His consultation cost us $200. The smoke expert said that the burned material in the wall and around the air conditioning intake needed to be replaced, THEN the ducts cleaned out (as ash was continually being sucked into the air ducts - so Affordable Service’s air duct cleaning proved useless, as they are not fire experts), and then we would need to vacate the home for at least 24 hours and have it filled with ozone and hydroxyl to get rid of the smoke smell. This fire damage treatment would cost more than $3,000. We sent the estimate to Leah. To make the rest of this story short, after weeks of wishy-washy emails with Affordable Service, it was clear that they were reluctant to hire a smoke expert to repair the damage they had caused. In addition to refusing to remedy the damage, they also wanted US to pay the rest of our original bill (we paid 50% up front), and leave it at that!My husband finally sent a blunt list of what we expected from Affordable Service. (We had been expecting them to come to US with a similar offer of resolution – wouldn’t you if a company accidentally set your home on fire? - but we were shocked when they did not). We told them that we expected them to pay to have a professional repair the damage to our home, finish inspecting/certifying the hot water heater that they had installed, replace our air filters that were full of smoke/ash, and – let’s be real – reimburse us somehow for the suffering and inconvenience of living in a smoke-damaged home for weeks, perhaps by offering an extended warranty on the hot water heater and/or giving us the darn thing for free or at a discount. Affordable refused and said they would turn the case over to their insurance. Six months later we have yet to hear another word from them.Please do not invite Affordable Service onto your property. They will NOT take responsibility for any mistakes they may make. They will expect you to pay for it.
My heater went out last week and Eric came out. Eric was good, but the part which was ordered was going to take 5 days to come in. This morning I was called by Eric because the part was not shipped. I immediately requested his supervisor call me. I was called by the supervisor Kevin, and he was extremely rude and did not care about my situation. I tried to tell him we could not wait any longer because it has been the coldest days in NM and I have a pregnant wife and toddler. Kevin cut me off multiple times saying he understands my situation. Kevin was condescending and acted like I was inconveniencing him. Kevin told me the part was coming from Denver and could not be purchased in NM.I told him I wanted a refund and he hung up on me. I did my own research and found two companies (One in Rio Rancho, and one in Albuquerque) who have this particular part available. Extremely rude, unprofessional, and most of all uncaring. If your family and home are a priority DO NOT go with this company. I will never go with this company again and will steer potential customers away from this awful company.ZERO STARS!
Excellent service..Kurt and Travis did a outstanding job...Will call them again...They are the best..
Ida Vigil-Otis
a month ago
Affordable has always been honest, professional, and on time. We highly recommend them.
Donald Garcia
4 years ago
excellent and Tony is a great that you have working for you.
Adan Sandoval
2 years ago
For a job done right and a piece of Mind
highly recommend
Affordable?! I’m shocked at the price of $163.00 for a service man coming to light the pilot of my fireplace and clean the lint out, wow! I was told when I called to schedule the appointment that there was a service fee of $69.99 and if I allowed the service to be done that would be waived. With a service fee being waived and still having to pay $163.00, that is definitely not standing up to your name of “affordable”!! One thing I can say is that the service man was very professional and customer service was outstanding. I’m disappointed in the price I had to pay.
Stephen Levine
2 years ago
Very responsive, took his time to explain things to us.
William Prout
3 years ago
William Norton and his assistant did a great job repairing my aging air conditioning unit. They were professional and did a great job helping me get through a New Mexico heat wave! Thanks!
mrita holland
2 years ago
After a week of record setting heat, my AC
Would not work. This happened on Saturday morning, I called Affordable Heating and AC and was put on their list, I was advised about the charges upfront. Kevin was professional, courteous and explained what the problem was. I will definitely call them again.
Shelaine Ragan
a year ago
Affordable Service has provided excellent service over the past year from the initial installation of a new A/C and Furnace, electrical panel upgrade, new 50amp outlet, to the first recommended maintenance today. Every person we’ve had contact with has been extremely professional, knowledgeable, personable, and friendly. We are customers for life.
Mary Reinhardt
2 years ago
Chris came to my place early in the morning on a snowy day that was the coldest day of the year as well as Sunday and Valentine's Day. He helped me by identifying and giving me the knowledge I needed to ensure my HVAC world and pipes did not burst to create a bigger problem. I am so grateful to Plumber Chris and Affordable Plumbing!!!
brandi reilly
8 months ago
Kurt with Affordable Service Plumbing was great! I called and they were able to send someone within the hour to fix our tankless water heater. Kurt fixed the problem fast. The service was honest and upfront which was nice! Will definitely be our go to in the future!
Ted E Williams
7 months ago
Kevin was very professional and thorough. Kevin checked overall system functionality. He made repairs to exhaust piping that were leaking, cleaned drain lines, improved blower performance by checking wiring on control circuitry, adjusted gas line inlet pressure. These are things that you would expect on a service call that were not previously checked by a competitor, with whom we have had service for 7 years.Kevin listened to our concerns and questions and addressed each one. We are changing our annual contact and any other services to Affordable Service.Vanessa and others in reception and customer service were outstanding in courtesy, professionalism, no matter how many times I called. I'm cancelling my service with a major competitor and switching to Affordable Service. Sincerely Ted E Williams.
charles brugnone
2 years ago
Kurt was the Best!
Priscilla SIEBEN
4 years ago
My air conditioner stopped working 🌡🔥🙁I called on a Wednesday and they had availability the next day! Unfortunately I wasn't available until Friday. Service technician Daniel G. came out and got my conditioner working again!! 😁❄⛄Daniel explained everything to me before, during and afterwards. I now have a better understanding of how my unit works, and telltale signs on when I should be concerned. Thank you Daniel for your all your help. I'll definitely be using your services in future!
I had a Noritz tankless on demand water heater installed in my home when it was constructed five years ago. Wouldn't you know it, a month after the expiration of the warranty, the unit began giving me problems. I called Affordable Service in Rio Rancho, NM to get a technician take a look at the water heater to determine what it was going to take to fix. Kurt Hill was dispatched and I found him very helpful and professional. After trying several things to correct the problem he took an additional step by calling Noritz Company. Customer service for Noritz was not helpful and was difficult to work with. Kurt Hill concluded the problem could possibly be a simple fix by replacing a small inexpensive part. He called a local plumbing supply store and discussed the problem of the water heater with a consultant with knowledge of several different manufactures and concluded a new part might be the solution to my problem. Kurt Hill told me if the part did not work he would recommend replacing the Noritz unit with a Navien unit. He showed me the simple procedure for removing the thought to be defective part and told me he would be happy to remove and replace the part but would have to charge me the cost for going to the plumbing supply store and installing it which I could do myself if I wanted to to save on the service call. I decided to change over the part myself to save some money on the diagnostic and service call. I told the parts supply store my situation and concluded the diagnosis from Kurt Hill and agreed that if the part I was buying did not work the Navien water heater Kurt Hill recommended was a very good unit and highly recommended. Long story short, the part did not work and Noritz company was worthless in helping. I made the decision to purchase a Navien NPE-A water heater and requested Kurt Hill to do the installation. Kurt Hill returned a couple of days later and performed the installation. Because of the new purchase, Kurt credited my new installation by deducting the previous service/diagnostic service call, which saved me a little on the new installation. I expressed my concerns about how the plumbing would be set up so I could easily perform the yearly maintenance myself (flushing the system). Kurt told me he would have it all looking real nice and easily to maintain. When removing the Noritz unit, Kurt found that the old unit was only attached to the wall by one screw. He told me even though that screw could hold up 300 lbs. he went ahead and set up the unit with multiple attachments which made the installation very secure. He took the time to review the unit with me and all the features. He answered all my questions and was very patient with me. If I ever need any future plumbing needs, I will ask for Kurt Hill to perform the work.
Travis did a great job. Super nice man. Great confidence in his skill to do the job.
Alex R Jimenez
5 years ago
TonyS was able to quickly and accurately diagnose my plumbing problem. The repair work was done in short order and thoroughly tested. I will of course call Affordable to help with my next plumbing problem.
Had a frozen line. Their response was less than 30 min. The tech very clearly explained where our problem was and the solution so that it was easy to understand. He was courteous and efficient. Highly recommend their service.
My swamp cooler quit working over July 4th weekend and Anthony came out slightly earlier than our appointment on the following Wednesday. He found the problem and got it fixed and my place is already cooling nicely!He gave me some handy tips on running a swamp cooler and about other services offered by Affordable, such as duct cleaning and combining spring and fall services for a better price. He was very professional and efficient.Thank you Anthony!
Good Day,Today called Affordable S. talked with Ron who got two associates out to my house ASAP. Had a problem with Swamp Cooler E. Motor, the two men diagnosed problem in no time at all, went to shop returned with new motor again fast service. Installed, tested and went on their way, professional, fast and courteous! Outstanding customer service on all accounts, installer were Bob (originally from NY) and Gabe both outstanding guys. Work was not even charged it was under warranty! Thanks guys.
Tony was experienced and professional, and repaired the knobs under my sink in record time. He gave me a senior discount without my having to ask for it, and pleasantly wished me a happy holiday season when he left. He deserves a raise!
I callled for service and Kevin was at my house in less than 15 minutes. He was awesome. He explained to me the problem with my heater, in a way I could understand, and proceeded to fix it. I am very pleased with this company and will only use them going forward.
Jennifer Gabriel
2 months ago
Bill Norton identified issues that the original installing company either hadn't performed or performed incorrectly.
Frank Groesbeeck
2 years ago
Affordable Service responded to my service call within two hours. Michael Sena, the service technician, was courteous, upfront on what the service would cost and did the job in a timely manner!! I would highly recommend Affordable and Michael Sena.
Tony did a wonderful job of replacing a dripping pipe in my garage by the water heater. It was very hot and he worked so hard. The water pressure is improved and the new pipe looks great. Thanks Tony!
The guys who installed our new furnace were very professional. They showed up on time,and did their job quickly and cleanly.We are very pleased with the our new furnace, and I'll be very happy to recommend your company to anyone who needs your services.ThanksR. L. Olson
I’ve used Affordable Service for a few years.They have always been on time, thorough and professional. I would highly recommend this company. Kevin is my family’s tech of choice. My mom’s A/C went out a few months ago, he was the one on call over the holiday weekend and explained his findings to my sister and myself in terms that we understood. Since then we ask to be on his schedule.
Christian Najera
3 years ago
The technician Kevin L. is awesome, very professional and definitely a nice guy. He really helped us out by figuring out the problem and finding the best solution. I will definitely recommend Affordable Service to my family and friends. Thank you guys and thank you Leah and Kevin L.
Affordable Service is professional, reliable and thorough. Daniel provided the quote and was understandable with the requests I had and time constraint. I highly recommend Affordable Service Plumbing, Heating, Air Conditioning and Electric.
Justin Salazar
a year ago
Thomas and Chance extremely professional and very reasonable this company deserves a 5-star rating Plus five times more
Timothy Myers
4 years ago
Techs was on-time. Completed the job in a timely and professional manner.
Daniel Cofer (dcpeachy)
5 years ago
Excellent service! Fast, thorough, professional--just the way it should be.
Racheal Gummadi
a year ago
My original review is listed below, but I’m happy to say that I was refunded the service fee of $182 with tax. Kevin called me and apologized for the additional charge. I appreciate that the company took responsibility and was fair with me. 5 stars ⭐️ thanksHad them come fix a leaking reverse osmosis faucet they installed a month ago. Note that we already paid well over a thousand dollars for them to install that and a water softener. There was apparently bacteria built up in the hose. They were here for 10 minutes. Shoved a screw driver in the hose to clear it then charged us another $182. Not exactly “affordable.” We’ll be calling someone else next time.
Affordable Service repaired a leaking toilet at my house. The Tech sent to my house was professional, thorough and did a great job. I had some questions about my service and the business owner went above and beyond in providing answers. Even though my service call was just a small plumbing repair, I was treated like a valuable customer to Affordable Service. I greatly appreciate that.
Whitecloud Girl
3 years ago
My AC was not working very well. I called Affordable Service and they were able to send someone the very next day. Bill arrived before the time scheduled. Right away he explained the cost for troubleshooting. He was able to figure out the problem right away and provide options. As he was troubleshooting the compressor, he explained everything he was doing and what his testing equipment was reading and what the normal reading should be. I learned so much about my AC in 10 minutes and understood everything. Bill was very professional, knowledgable, and did everything he could to make sure all was tested before giving options to fix the problem. Thank you Bill. Our home is back to being nice and cool again. this was my first experience with Affordable Service.
lucio lanucara
3 years ago
Very satisfied. Highly capable and honest.
susan higgins
a month ago
Owner quoted price for ac and heating, bringing up to current code. Workman came out t and said this doesn't meet code. Changes added more than 1000. AND 2 WEEK DELAY. DOOR TO FURNACE PUT IN CROOKED AND DOESNT LATCH. AC never cooled the house. Now have portable AC.
Dereck Martinez
4 years ago
Great service and timely. What else can you ask for.
Dee Yeager Bovenzi
3 years ago
My recent experience with Affordable Service was very satisfying. Tony was very customer service oriented. His professionalism and knowledge was appreciated. He offered further insight on how to properly flush a water heater. I approved the additional work so that task can be performed. After installation Tony demonstrated the steps to properly flush my water heater. In the future, I will recommend Affordable Service to anyone I know who in need of your services. Thank you.
Horrible service. I have a hvac unit and my capacitor went out. First he lied and said I’m not under warranty and lied about the price of capacitor. Like people don’t do research he charged $350 for a $35 part. Modern day robbery
I have been using Affordable Service for all my plumbing, refrigeration and electrical needs for many years. I feel so safe knowing they will treat me kindly and professionally no matter how big or small my job is. Every employee is competent and knowledgeable in their field. I highly recommend them. They are fair and reasonable in pricing and prompt on appointments. This is so refreshing. Tony came today and was very conscientious on helping me to understand what was needed to unclog my drain and then on what to do to make sure it doesn't happen again. God Bless Affordable.
Thomas was early for the appointment, which was very appreciative, he found the problem very quickly. Thomas is a friendly person and explained exactly what needed to be replaced. He was done in less than an hour. Thanks affordable, this is why I have been using you for 10 years.
Last night I was cleaning up in the kitchen and the faucet just fell apart in my hands. I called Affordable Service Inc. at 8:00 this morning and Kurt showed up at 10:00am. Within minutes Kurt was able to diagnose the problem and fix everything. Customer Service just does not get any better.
Salvatore Alaimo
a year ago
Service techs were on time. They performed a detailed inspection of which no repairs were needed. Assisted me with my questions about my water heater and helped me reset my thermostat after I changed my email address. Extremely helpful.
Antonio Rendon
2 years ago
Daniel and Felipe were professional, courteous, and thorough! Their communication was excellent. They went through each step of the maintenance process and provided their findings and recommendations immediately after they were finished. I highly recommend Affordable Service to anyone looking. I plan on making them my go-to team for future AC/Heating issues.
The quality of service from the master plumber and assistant was of high quality. Service was expeditious and given in a friendly manner.
Prompt service. I felt I was given very good advice which saved me a lot of money. I was also informed of other services they provide that I was unaware of such as their own water softener system.
Reuben Murray
2 years ago
We've now had occasion to use Affordable several times, from routing swamp cooler annual maintenance, to taking on a pretty big HVAC job, to just now working on some plumbing issues. Affordable is NOT the cheapest around. If money is you only object, keep looking. BUT, if you want a staff that takes your call quickly, finds you an appointment in a reasonable timeframe, and then the folks show up on time, and are friendly, thorough and professional, then this is where to go. As I get older , I find I appreciate more and more an organization that is timely and thorough and friendly. We recommend these guys!!!
Signed up for their swamp cooler startup/shut down contract earlier this year. Unable to get anyone out to turn on the heat for over 2 weeks with a toddler and a pregnant wife. They advised we cannot get a refund on at least half of the contract we paid upfront so that we can see if we can get another company out sooner since it's pretty cold. So, I'll have to just take the loss if I can get someone out sooner. Will definitely not be looking into signing up for another one with them if it means I can't even get my heat turned on until almost NOVEMBER. Ridiculous.
We use Affordable Service for all our needs from Heating and AC Maintenance, Plumbing and Electric. Consistent excellent service for the last 3 years.
Howard Deboi
9 months ago
I've had Kevin and 1 of his associates service our 7 hvac units for a few years now and has always sat with me to explain the process and the outcome of the service each year.
Loren & Teresa Morrison
7 years ago
I live in a newer subdivision in Bernalillo called Santiago Estancia. I made a call to the city because the water pressure was inconsistent going high and low. The city manager said that each home has a Pressure reducing valve and they need to be replaced often because of debris and to check with a plumber to confirm.I called Affordable Plumbing Service in Rio Rancho and confirmed that it was indeed the pressure reducing valve . The plumber was very nice and with a smile said it would cost $600-$800 to replace the valve, I called the owner of the company and he made every excuse in the book why the cost is $800 for a $69.99 part. We ended up paying them $69.98 for the service call.Of course anyone else would've just paid the $800 and walked away, but I had already done Internet research and found out how much the part was $69.98 at Home Depot. I guess what upsets me is that if I did not have Internet access, or if I was a senior citizen I would've been taken advantage of.I ended up ordering the part from Home Depot, the pressure reducing valve's is behind the washing machine and the tag was still on it so I had the model number. I called another plumbing company locally and told them I ordered the part, they said that they would charge $125 to install it.Shame on you Affordable Plumbing!!!!Teresa
Ellyn Maxwell
a month ago
Affordable Service worked on our A/C. In the hottest part of the Summer, they were able to send a tech out the next morning. Problem was diagnosed and fortunately it was a problem that could be resolved without waiting a week on parts. Tech (Lukas) with his trainee returned in the next morning and resolved the problem. Prices seemed reasonable to us. Lukas seemed knowledgeable and explained things and both were courteous.
Rosanne DeFelippo
4 years ago
From sales to installation of a HVAC unit to minor after market needs this company is outstanding!
Daniel G was professional and the AC fix was incredibly quick!
Had a scheduled appointment for a new heating & cooling system today between 10am-12pm. Well, now it's after 4pm and NO CALL - NO SHOW.
If this is how they do business, count me out.
Shannon Troutman
5 years ago
We purchased our refrigerated air unit from affordable and tend to require some sort of service on the unit every year. I just called to schedule our yearly reunion and was told (in the middle of July) that they have no available appointments for two weeks even if I pay the emergency fee. When I asked for a recommendation for another repair company I was told to look online. Not only was the employee less than empathetic to the fact that my air conditioner is not working during the hottest month of the year, her “recommendation” was completely unhelpful. Really regretting our initial purchase through this company.
I had my heater not working this am. I called and they were here inside of 20 minutes. The Tech Tom was great. He diagnosed and fixed it all inside of 40 minutes. I highly recommend them
Philip Bubser
5 years ago
Tony is very friendly and easy to work with - repaired my toilet tank leak and took time to explain the underlying problem.
Thomas is reliable and kind. He's come past few years and always does a fast, neat , professional job.
Furnace went out and i called here 1st thing this morning. They sent Thomas and his partner out. He diagnosed the issue and kept it honest with me. Wasnt trying to sell me a new furnace just said he could fix the issue but never promised it would last. I appreciate honesty and excellent customer service like that. Will definitely use this company for any future services
Our service technician, Tony Sena, has been phenomenal. He has been to our house twice in the past six months, once for a plumbing issue, and most recently for an evaporative cooling check. Each time, the amount of work involved turned out to be more than either of us expected. That being said, Tony was patient, communicative, and kind. On his most recent visit he ended up spending over three hours at our house to ensure our evaporative cooler would be functional this summer. You would never have known that he had to wait in long lines for parts, due to Covid-19 restrictions and social distancing. This was all on a Friday; one in which we found out had him on call all weekend. Tony is an exemplary employee and I would not hesitate for a moment to have him in our house again. Thank you so much!
IT SUCKED! I will never again use their service. The use of the title, Affordable, is a total lie as is the use of the word, Service. I have had to hire someone to undo virtually everything they did to make things right.
Jeri Williams
2 years ago
Great people very friendly and did a great job.
On time and the very fair pricing.
Professional personable prompt listened and explored my experience of problem, and it seems the problem is fixed,
Very pleased with seasonal check of furnace. Technician arrived on time, cleaned furnace, vacuumed out dust, and checked thermostat. Cordial and pleasant.
Michael Haynes
3 years ago
I called Affordable Service on a Saturday afternoon. They're scheduler Leah scheduled Kevin Lenkowski route to my home between 4 and 6 p.m. . Around 3:45 I received an email stating that they were headed to my home which included a picture of Kevin, and then Kevin called me and told me he would be about 20 minutes. Upon arrival Kevin diagnosed my problem, presented me with 4 or 5 different options for service, and then after selection completed the work with a smile.
Debbie McClellan
6 years ago
They came out asseessed the problem and gave us a solution then installed the new Hot water heater that same day so we are HAPPY
Thomas came and repaired both of our AC units and blower/furnace. He was awesome, extremely friendly and explained and discussed everything that was going on. He was able to get everything up and running and gave us a bunch of great advice and tips. I would absolutely use Affordable again and they will be our go to in the future. I'm a cheap person, and the price for repairs was very reasonable.
Juanita Carle
5 years ago
FAST SERVICE. PROFESSIONAL,VERY SATISFIED
Pete Kaldveer
3 years ago
Excellent ac check as first visit on yearly maintenance contract. Thomas was friendly, knowledgeable and through. A pleasure to work with.
Start to finish an amazing experience! John explained everything on arrival and by the end of the day my new unit had my two story home completely cooled. Recommend to anyone replacing an a/c unit or first install. These guys are GOOD!
Denise Richardson
2 weeks ago
Their service technician, Jeff, arrived on-time, prepared and extremely knowledgeable. He had our air up and running in no time. Jeff explained what we could do to extend the life of our unit and let us know that if we had any further issues that they provide 24 hour service. I highly recommend Affordable.
Alan Przybylinski
4 years ago
Daniel Garcia was very professional and explained everything he was doing. He called ahead and let me know when he would be here and was prompt on his time of arrival.
Brandy Rainey
2 years ago
Used Affordable for our hot water heater replacement. They came out to give us an estimate and got us in the next day for the replacement. Very professional, knowledgeable and prompt company. Will be using them again!
William Sheffield
2 months ago
Chris phoned ahead to let me know he was running ahead of schedule, arrived early, and very quickly accomplished all I needed. He is thorough, professional, personable, and he communicates perfectly. Very grateful for his service.
Tony S was a great person very helpful did a great job on my water heater
Cynthia Melloy
3 months ago
These people are like family! I love how Chris works & makes it seem easy. He's always upbeat & happy! I never get the dreads when they are coming to turn over heat or cooling.8 know he's going to do it right & I can call if I have a question! I can't even tell you how much I appreciate & trust Affordable!!!I have to say, they really care! They genuinely care how your feeling & how you've been....they leave my home with a smile just like when they arrived. Its amazing!!! Attitude is everything to me. I know their work is on point!!! Let's not forget Jackie! She answers the phone w a smile on her face! Again, family. We have a few chuckles & it makes my day! What an asset she is!!
Candice Hewitt
6 years ago
Fast and affordable - Affordable Service arrived promptly at my home when I had a water line leak and repaired it sparing further damage to my home. I wold use their service again if needed.
Marie Chavez
3 months ago
Anytime K comes out he is cheerful and professional. He is extremely patient and attends to any existing maintenance and repair! I would recommend this company to anyone who needs service!!!
Jeff was amazing! Very knowledgeable and friendly. I am very thankful for his expertise and great service! AC is working perfectly and house is getting cold! And affordable!! Thank you Jeff and Affordable!
Joseph Cardana
9 months ago
I scheduled an appointment for Brian to come out on Monday the 14th of November. Today (11NOV22), Ron called while I was at work and told my wife he had a cancellation and asked if he could send a tech today. My wife agreed. Lucas was wonderful at discovering the problem and getting a resolution in 30 minutes by cleaning the condensation tube. Ron however, called after the service was completed and started yelling at my wife about not being notified we were in a rental. Yelling about his guy banging on the door for 15 minutes. Then threatened my wife with police and legal actions. I tend to conclude Ron was having a bad day and called the wrong customer to yell at. Then, charged my landlord $330!EDIT: Just updated to 1 Star due to lack of accountability and my wife WAS threatened. You can disagree all you want. It doesn't change the truth!
I called they came quickly. Daniel had my AC diagnosed in less than 15 min. He explained what was going wrong with the system in way that I could understand. Price was broke down in simple terms with different packages to suit my needs. I recommend these guys for reliable, quick and affordable service. Thanks for saving the day!
Mr. Sana was on very professional and informative about his company. I decided to go with the service plan because of his professional attitude and service.Follow up with the service plan: Mr.Sena came back to service my cooler for the summer. He fixed several issues that had not been taken care of by other companies. Mr.Sena took pictures of the issues so that I could make informed decisions. He was kind enough to explain several times (because I did not understand the first two or three times) what needed to be corrected. Everything was covered under the plan and I did not need to pay a cent for the professional and kind service. Plus my cooler is running great and I can tell a big difference then previous years.
I had another HVAC contractor out to fix my AC as it was not blowing cold. The other contractor sold me a bunch of Freon as that was easy and profitable. I decided to call affordable. The Technician (Jake) came out diagnosed my system and found the coils were dirty thus the necessary heat exchange was not occurring. This was a harder job but affordable took the time to correctly find the problem and fix it. I was given options and pricing before Jake did anything. He really cares about his customers. Highly recommended!
Carlton Bannerman
5 years ago
Tony was very helpful and fast with getting my system up and running
Courtney Mason
2 months ago
I have used affordable plumbing for a couple of years. they have been professional and knowledgeable and take their time to answer all our questions. They average in pricing of services.
Laurie Garretson
7 years ago
I having been Affordable now for the last two and really appreciate the way they do business. My service is provided by Rudy who is always prompt , reliable, and he goes above and beyond to keep my cooler/heater running. He works around my crazy schedule which is huge for me. I would recommend Affordable for anyone who expects great service.
Every person who we had contact with was extremely caring of our situation as well as professional. We needed a same day service on a Saturday and had no problem getting it scheduled within an hour or two. Our service guy Kevin was awesome working with my husband and really took his time to find the issue. Thank you all for all of your help! You guys are awesome👌🏼
Lorie Laurence
6 years ago
Kurt is always pleasant to have work on our plumbing problems even when it's late on a Sunday night.
Based on my positive experience for a service call to check out my heater, I plan to use Affordable Service in the future.
Very courteous and a supreme job done well.
Miguel Sedillo
2 years ago
Affordable Service was AMAZING!!! Joe, the installer and everyone on the job was Very Friendly and Professional!!! The job was very reasonable in price and everyone did a GREAT JOB!!! I would recommend them for any Heating/Cooling or Plumbing jobs!!
Patrick Carhart
2 years ago
Daniel and Chris has done a great job for us keep up the good work
Payman Zarkesh-Ha
2 years ago
Excellent service! Thomas was very on time and did the work professionally with reasonable price. He certainly exceeded my expectation in repairing my AC unit.
Fredie did a great job. Very happy with his work!
Suzanna Smith
8 months ago
Affordable Service have been over three times for separate plumbing issues. They fixed two toilets, fixed a leaking shower and were going to fix a faucet on my tub, but it may require new faucets so I opted to wait. They were on time, professional and courteous. They were not as expensive as I thought. I will call them after the holidays to fix the faucet. I recommend them for your plumbing needs. I will send another review with the name of the man who was so good.
Nancy Slater
9 months ago
Christ was very good at his work very friendly this is the second time I have called affordable and am very pleased with the work I had done
_Way high no doscount for cash. Take a star away for half hour work.Have a Sad start for new years Aff. Ser.Price Gouging must end period.
Wish I could give ZERO stars! Scheduled an estimator to come between 2-4pm yesterday—Never showed up and never even called! By 4:40pm I called to complain to the manager and he tried to just pass me along to the estimator who was meant to come. No thanks, that’s management’s job! Total waste of an afternoon!
Chris Kahns saved us on a Sunday afternoon when our swamp cooler pump went out. He was very friendly and professional, explained what was going on with the cooler and fixed the problem in no time. Thank you!
Tony did a great job of servicing my swamp coolers. Very professional, explained the issues, and resolved them quickly.
Kurt and Jason were exceptional
The technician was on time, very knowledgeable and very pleasant with an up-beat attitude. I felt comfortable with him and knew he was not trying to sell me something extra. VERY GOOD SERVICE with REASONABLE PRICE.
Ruben Hernandez
2 years ago
I was told they couldn't take care of my plumbing problem for two weeks, so I called another company.
Jeremy Rodriguez
5 years ago
Tony S. was awesome. He assessed our situation, gave us a solution and was able to fix it the same day. He was professional, friendly, and did a great job! We would call on him again! Thanks Tony!
Tony was very professional and only suggested additional repairs that I agreed were necessary. He was very friendly and completed the work quickly. He left the work area very clean.
Bob was on time and courteous but, I found a leak in his repair about two hours after he left. When I called back, they were not very nice (did not speak to Bob) and said they could only come at noon the next day. So, I cancelled my lunch plans and waited. When he was 15 min late, I called again and was told he called in sick- but no one notified me. Another technician was sent out and ultimately the leak was fixed. But, I was charged over $700 for a garbage disposal repair and line replacement. The disposal unit was priced $100 dollars at Lowe's. Bob called back at my request and said I was given all the price options... not helpful. So, $600 for an hour of labor.
Arthur Fuldauer
5 years ago
First to call me back. Came within an hour. Tony S knew what he was doing, worked quickly and professionally, let me know in advance what take cost would be and guaranteed the work.
Professional, timely, neat and knowledgeable. Have used them in the past and will use their services in the future.
Daniel was prompt, informed, efficient, knowledgeable, communicates clearly, polite, well dressed, and made the diagnosis, confirmed, repaired it, checked it completely, and will definitely request him in the future with air-conditioning furnace problems.
They came back to fix a leak which caused mold. When they left, it was still leaking. Crew was in experienced. Wife ended up on a nebulizer
Lael Wellington
5 years ago
The repairman came in a timely manner and could not see that anything was wrong but he did 'clean the sensors' and because it was working, he left and told me if it was making the clicking noise and not coming on again in the next 30 days, he would return and not charge another service charge....but it has been running just fine ever since he did that sensor cleaning. I'd like to know how to do that myself in case it ever happens again...seemed to balk when it was trying to 'turn on'.
Norman Hoffman
6 years ago
Job got into other problems which the Tech took care of in a timely and successful way. Good Job.
Cathy Grogman
a month ago
Bill is very nice and explained everything on how to work and program Thermostat! He even came early.
Ted Spitzmiller
3 years ago
Daniel was Profession, personable, efficient.
It was after hours so I left a message with the service. I got a call back in 20 minutes. He told me where he was and how long it would take to get to me. He showed up on time and got straight to work. He didnt mess around and knew exactly what he was doing.The price was fair, he explained it before he started. I would absolutely recommend these guys to anyone.
My regular HVAC guy recommended this place, after he could diagnose/fix an issue I had with my furnace.I called Affordable Sunday evening, and they explained to me my pricing options as far as somebody coming out that night or during regular business hours. I opted to have somebody come by the next day.The day of my appointment. I received an email with Bill’s picture to let me know he was on his way. Bill also called me to let me know the exact time he would be at my house. He showed up at noon on the nose.Bill was able to diagnose my problem, but most importantly FIX it! He kept me very engaged in the process, explaining to me what he was doing and answering all of my questions. He was very friendly and efficient. I was so impressed, I asked if I could request him for any future issues.Thanks, Affordable and Bill!!~Kat G.
Dustin Nelson
3 months ago
We have always had good luck with Affordable Service and Kevin, our technician this time, was amazing! He handled the needed repair but also hunted down the source of an additional problem we didn’t realize we had until he was testing the system to ensure all was ship shape. Super personable, knowledgeable, and efficient. We will definitely use them again!
Patrick Garel
2 months ago
Annual inspection and freon fill to HVAC System. Technician Patrick is an expert and performed excellent service.
raul rodriguez
6 years ago
Exceptional service! Joe and his team provided top notch service and professionalism during the upgrade process. great job. Highly recommend calling them for your heating or cooling needs.
Mildred Sorrells
2 months ago
Kurt Hill did an excellent job performing plumbing and water heater work. He was knowledgeable, efficient, and gave excellent customer service. I will continue to use Affordable Heating And Plumbing .
Forrest Sunstrom
3 years ago
Our service professional was Kevin and he was great. He had repaired our furnace last year when it broke and recommended a service that included an inspection this year.He showed up on time inspected our furnace made sure they were working correctly. And even though we already paid for the service last year he took his time to answer all our questions and make suggestions to help us save money on repairs by requesting an annual inspection package. Great job very professional. We are pleased with the service we received.
Travis and his associate were wonderful. Very professional, friendly. They did a great job!
Best customer service ever!! My3 kiddos and MYself have been with out a heater, its been really cold and I was desperate for someone to fix it.Thomas and Kevin went out of their way on a Friday after 6pm, they did not mind to go out to my house to check my heater! they could of easily had me wait till Monday.I can honestly say Affordable Service Plumbing cares about their customers!!!Thomas & Kevin are honest did not take advantage of my situation...I can't thank them enough!!!I have no words to describe how I feel to see my kids warm and cozy!!😭Thank You so much Thomas & Kevin!!!!!
Marcy Martinez
2 years ago
The technician installed a sub-panel and wiring for a new wall oven in my home. He did a great job was done in the time frame he quoted and he was very good at his job. I’ve used your company before and will do so again I’ve been satisfied both times! I’ve recommended my sister to your company because I know you do good work.
Great professional service. Technician Chris always helpful and very professional.
Patricia Garcia
a year ago
We have worked with Kevin for the last 3 years. He
Had to call on holiday weekend, but response was fast. I wish I could remember name of lady who called and diligently checked to see if I still had warranties in effect and called me back to let me know how long before technician would arrive. Technician called to let me know he was on his way. William K. was very professional and thorough in making the repairs. He worked until everything was exactly right and I was completely satisfied. He even checked to make sure my swamp cooler pump was still functioning. His work ethic is exemplary. This kind of service from everyone at ASPH is why I am such a loyal customer. Kudos to all!!
melody Garcia
5 months ago
Chris and his worker(s)were more than friendly, on time and very professional! They did a beautiful job on the plumbing job I had to have done and cleaned up after themselves. I am extremely happy with the service! Thanks, Chris!
Jan and Dom Mtz-B
3 years ago
AC stopped working . Called Affordable and they sent Thomas and he was great . Professional, communicated problem and how to solve it. I will use them whenever I need help
Daniel was very informative and courteous. He advised me of the most cost effective options and didn't try to sell me services I didn't need. I really appreciated dealing with an honest professional that truly cared about giving quality service at an affordable price. Thanks Daniel! I will definitely being using Affordable in the future.
Bobbie Weinbaum
4 years ago
Kevin was extremely friendly and efficient., He seemed to cover all points of possible errors in my furnace, responded to my many questions. I would be delighted to see him again
Tricia C'deBaca
2 years ago
I take time to call a business and check reviews, before I make a decision about using or patronizing it. I needed a plumber to fix the clogged drain in my shower and I chose Affordable Services. One thing I like about AS is that they charge a lower than average price to make the service call and then waive that fee should you decide to use them to fix the problem. They do have set fees that vary depending on what the issue is. The repairman arrived earlier than scheduled after he made contact by text and call to let me know that if we liked, he would be able to come earlier. He was professional in look and manner, and came to the door in a mask. He worked efficiently, resolved the issue quickly and cleaned up when he was done.
Michael Silos
4 years ago
The best service ever. Great cleanup after the work was done. Very professional. Our serviceman is named Greg. He was by far the best!!! Will be calling again for more work at my home!
Being new to HVAC and the area we greatly appreciated the information provided on what we should be doing to maintain the system between seasonal check-ups & tune-ups. Being as Affordable Service offer a variety of services typically required for homes, & being new to the area we are very happy to know who to call should we have an issue that requires servicing or a repair. Everything was easy & very courteous, from making the appointment & throughout the service. Thumbs Up & No rolling the dice.
Better than TLC. Great prices and Kevin was nice and professional Ill recommend them to any friend family or stranger
Affordable Service takes care of your problems and doesn't do what isn't needed.I like that honesty.
Matthew Bower
5 years ago
My tenant had alerted me to issue with a system that they (Affordable) installed. He arranged to have Affordable come evaluate the system this morning, Saturday the 7th at 845am. I live in Arizona. When I woke up, after the fact, I had 2 voice messages from technician, Daniel. The first to confirm the appointment, which I can understand initially, but was confused why he would call me and not my tenant. The second call was, in a huffy sounding voice - that it was his second attempt to confirm the appointment and that he, Daniel, was cancelling the appointment. Of course I tried to call back but no avail. I am attempting to work with them to determine the cause for the error so that it doesn't happen again.Update 1 - Monday - Owner called personally to let me know what information he found. Will update again after service call is completed.
Gladys Bloomfield
2 years ago
Joe, Phillip, Chris B., Peter, Felipe, Parnell , James and Ryan did an amazing job replacing duct work and installing my new heating system. It was a dirty job in a very small crawl space and they worked hard. Very pleased with service, highly recommend this team.
Kurt was excellent in helping resolve the problem with my tankless water heater. He identified the problemand explained how he would fix it. I've had Kurt work on tankless water heaters before and he is always professional, and willing to explain all the options while also providing what is under warrantly and costs of services.
Michael Hebenstreit
3 years ago
awesome responsiveness: problem reported at 9:00 AM, problem fixed for a good price at 3:00 PM
Tony was our service rep and he was very knowledgeable and explained the issue and resolution in a manner that we were comfortable in proceeding with the fix. Great employee for this company.
Was here for five minute and charged us $158 after senior discount and $7.70 discount to unclog one toilet. Took off laughing. Go with a smaller business.
Knowledgeable and friendly service! Explained everything in detail. Will be using this company and tech for all my further service needs.
Cory Branaugh
4 years ago
These guys are legit! Came by the house, fixed everything and gave me options for future replacement. Thanks.
Janine Maydew
5 years ago
Kurt and Brian came to my house and repaired my leaking swamp cooler, a leaky pipe under the crawlspace of the house, replaced a drain and a garbage disposal. They were both very professional, friendly, competent, and courteous, and the work was done in a very timely manner. Everything is working perfectly!I had to call Affordable Service last month for a few more repairs, and Tony Sena completed the work, which involved putting a new washer box in, putting a water pressure reducing valve in and tightening a loose toilet to the floor. He also was very knowledgeable, prompt, competent, and did a great job with all the work. I would highly recommend this company!
Robert Henning
2 years ago
Scheduling was expedient. Service technician, Daniel was friendly, professional, and quickly identified and repaired the problem.
Great service, fast response. We could not have for more.
Maggie Raigner
2 years ago
Our thermastat quit working . . called Affordable Service. The lady who answered the phone suggested I try changing the batteries. I was impressed when it worked but more impressed they didn't want to make a service call to fix it. AC only 3 yrs old but made an apt to have it checked. Daniel, the tech, was very courteous & professional. Unit functional, no repairs needed. I do recommend this company!!!
Elizabeth Hoobler
2 months ago
The replacement of my old water heater with a new one was accomplished by a worker named Nathan Rodriguez. In addition to the installation, he had to bring my water heater up to code. He worked constantly for 3 1/4 hours on a very warm day in a very restricted area where the water heater is located. He answered a few questions pleasantly and directly, but he did not spend any unnecessary time chatting. Also, much to my relief, he kept his radio on very softly while he worked. (He and I have different tastes in music.) I really appreciated Nathan's professional approach! He continued my confidence in Affordable Services over many years.Elizabeth Hoobler
Stephen Spencer
2 years ago
Even though it was a Saturday Tony showed up right on time to replace our water heater that failed. He called when he was at the door along with Chris who assisted him. There was an additional unexpected problem with our main water shut-off valve that occurred but Tony was able to repair that problem as well. Because the building codes had changed since our last water heater was installed, Tony explained the changes and installed the new one to comply with existing code requirements. I can't recommend Affordable Service highly enough. We have been using them for probably 20 years and have always been pleased.
Jerry Mortensen
2 years ago
Discovered my water heater leaking on a Saturday afternoon. Called three places. Affordable was the only one that called back within an hour. Couple hours later, the technician was there (Kurt). Installed new water heater and had me up and running by 7:00 PM. Thanks Kurt, great job!
Thomas arrived at the scheduled time. He was very thorough checking my concerns and completing the needed repairs professionally
Thomas is always on time and very professional. Since we are not from the area originally he has been very patient answering all my questions and I value his input. Today was the changeover to the swamp cooler for the summer. I would recommend Affordable to anyone for service or repair.
Catherine Fridey
7 years ago
I've used Affordable Service for both plumbing and electrical needs. Rudy, friendly and professional, just replaced a faucet in a powder room in a timely manner.
Kurt and crew were at my home the same day I called about my leaking water heater. Kurt explained everything about my aging HVAC system and was patient and informative about the problem with the water heater. The crew worked long and carefully with a difficult job. They are quite familiar with the Air cycler system ( not my experience with other contractors!) I happily recommend Affordable Plumbing. Thanks!!
Marisa Cunningham
8 months ago
Very professional and honest. I have used them a few times and have always had great experience! I recommend to all my friends and family!
Tony came out on a Sat. for an urgent leak issue. He was great: on time, able to diagnose and fix the problem (that others had missed), good communicator. Reasonable rates for the service. 5 Star service!
James Crespin was nice, professional, and didn't try to charge for unnecessary work. Overall the company was fast and efficient and I will definitely use them for future work!!
The techs are friendly, professional and timely. They also offer positive opinions about our equipment and how we can better use it.
Stephen Levine
a year ago
Kevin Cox was great. Service good, a little pricey but worth it for the service of Turning on our swamp coolers and turning off our main heater.
Larry Parsons
2 years ago
I was completely pleased with the work done by Daniel. He was scheduled to perform a preventive maintenance check on my HVAC unit. He arrived early in the scheduled service window. He called about 15 minutes before arriving which is greatly appreciated. Upon arrival he introduced himself and his helper and explained what he would be doing. Throughout the visit he would describe each step. At the end of the visit he informed me of the status of my unit. I would describe him as thorough, personable, informative and efficient. Again I was totally pleased with the work done and would definitely recommend Affordable Service and Daniel to anyone.
Professional, prompt, and very informative. The estimate and service provided was great and he answered questions that I had. Fantastic service. Service estimate as hot water heater was slowly leaking and pilot light would not stay lit. The hot water heater was 11 years old, at least.
Cherie Barker
4 years ago
Great service from Chris K. He is friendly, knowledgeable and explained everything clearly. I finally have cool air. Thank you. Will use them again.I also just had my fall switchover completed. Great service from Tony S. He explained everything very thoroughly, which I appreciated. Also, my cooler is winterized and closed up. I highly recommend. They have very knowledgeable, friendly technicians who do a great job (and always clean up after themselves!)
These guys are good! Thomas got my old aquatherm furnace running; He actually got it to stop running. It wasn’t shutting off (the relays were 20 years old and sticking on). He found equivalent relay replacements as the OEM relays are no longer available. I will definitely call them again with any other heating, a.c., or plumbing problems.
Garry Whitney
6 years ago
Very pleased with their service. The tech was early and very professional.
TLC was great . I called four different places and thet were the only one who answered the phone. They showed up an hour after i called and finisd the work within an hour . They were very professional and clean and only did the work needed no up sale. I highly recommend theese guys for all you plumbing and heating needs.
Catherine Casaus
5 years ago
I got 6 quotes for adding ductless mini-splits to my upstairs. These guys were not only the most affordable, but they were the only ones to tell me about the PNM rebates and did all the paperwork for me! They were also the only ones who suggested I do 2 units instead of one AND they were still cheaper than the other guys!!! The work was completed in 1 day ands it was quick, easy, and painless. I have been recommending them to my friends and family ever since.
Claire Sweeney
4 years ago
Tom was helpful, prompt and capable. Will call Affordable if I need plumbing work in the future!
Chris was my technician. He was very punctual, professional, and practiced Covid19 safety regulations (mask). I showed him the areas that were giving me a problem and let him do his job. Was neat and left everything clean and tidy. I am very satisfied and will use this company again.
George McGeorge
a year ago
James showed up earlier than promised time. He was very professional replacing our garbage disposal. I recommend him and Affordable Plumbing for you plumbing needs.
COURTESY LOANS
4 years ago
Excellent customer service, prompt, professional and able to resolve issues I didn't know I had! Awesome job!!
Kevin was great, very knowledgeable, honest and he present me with a very good service offer for my cooling and heating. I will definitively used him again. If you like honesty, this is the guy.
Great service, great price.
Sharon Fairchild
8 months ago
My furnace was not heating up house, just blowing cold air. Kevin L, the service technician, was knowledgeable and professional and fixed the problem right away. We now have a warm house. I am very happy with service and highly recommend Affordable Service Plumbing and Heating.
Susan Deininger
5 years ago
Perfect job on 8/13/2018. They estimated 4 hrs., and it only took an hour and a half. New range works perfectly. Thank you !!.........
Cameron Hoover
5 years ago
Prompt, professional, courteous, and efficient
Ginger Panter
5 years ago
Eric was kind and thorough. He found the heating problem right away and explained everything as he worked.
Suzanne Howard
5 years ago
Tony S. was very professional & courteous. He ' s very knowledgeable about the products and answered all of our questions. We will call Affordable Service again to service our heater & air conditioner. I'm going to ask for Tony to make our service calls, too. Thank you for your prompt response time & excellent service.
Had Bob and team come in for a tank-less water heater and chemical free water softener. Big job, took two days, plus two follow ups. Fair and honest quote, and did the job for the quoted price. Would recommend and use again.
The service came in well under the estimate because of the location of the detected leak. It wasn't in a main line as expected. Very professional and knowledgeable technicians.
Frederick Marsh
7 months ago
Showed up quickly. Got right to work. Had all tools and parts needed. Provided professional and friendly service.
The reason why I gave it two starts that is the process to get my Energy Rebate done is such a pain,It's been FOUR months since installation, I had to call the company several times and the PNM twice still couldn't locate the application form that affordable service sent,SUCH AN ANNOYING !!
Hot water shut off valve was leaking. Repair done quickly. Will definitely will continue to use their services. Thank you Micheal Sena and his sidekick sorry didn't get his name with Affordable Services. 👍🙂
A/C after hours repair—sad o professional, from the receptionist, to the dispatcher, to the service technician. Awesome!! Thank you for thank you so much for taking care of me.
Unexpected - Apparently, we had the motors (2) go out on each of our coolers. The cost for the service and replacement was much higher than expected. I wasn't really sure of what we received for the cost.. Next year we may have to do the change-overs ourselves.
Thomas and Brian are the two best plumbers ever! They were fantastic. They listened to my description of the plumbing problems. They asked intelligent and logical questions leading to tracing the problems in my home. They then fixed the problem explaining clearly what they were going to do and why. They also educated me clearly on how to continue to maintain my system. They were fast, friendly and respectful. I will highly recommend them and the company they work for to anyone with a plumbing, heating or cooling problem. Fantastic service at Affordable prices!!
Stacy Sweetnam
a year ago
Always a pleasure to deal with these people. I have zero complaints about their service, their equipment, their knowledge. I trust them implicitly. And that's never happened before.
Awesome Company and staff.
Daniel was prompt and professional...job well done.
Thanks
Diane Valverde
4 years ago
Chris was efficient and courteous as was the other man, whom I can't remember his name, sorry. When I first moved to Rio Ranch, I didn't know who to call for help. I just knew they needed to take credit cards. It's a gamble who ever you call. My gamble was perfect. Will use Afforadable all the time and definitely recommend them.
They switch over from heating to cooling or cooling to heating for me each spring and fall and I think they are amazing. They also installed my brand new swamp cooler. They’ve also done plumbing repair for me. Love this place so much.
Barbara LaPorte
5 years ago
I had a/c off & heat on by your company. Tech was Eric L. He was very thorough & efficient in his work. He knew his job & went to work diligently. He also set the programmable thermostat which I sure appreciate. I hope he can perform this service for me again when i have to switch back a/c/heat. Actually I'd like to request him for the job right now for next year !!!! Great service, great tech ! Thanks much
Linda Allison
4 years ago
Great customer service.
Kris VanHofwegen
3 years ago
Daniel and crew were wonderful. Daniel expertly and professionally explained the new heating/cooling system we were getting before, during, and after installation. He went above and beyond what we expected in every way. The crew that performed the installation were respectful, efficient, and professional. We are very happy with the outcome and performance of our new heating and cooling system from Affordable Heating and Cooling! This company delivers superior service!
Walter Potter
3 years ago
Chris, our technician, was courtesy and polite. Was knowledgeable about the service he provided and did a tremendous job. Would recommend to anyone who asks if I know a good plumber.
Leah was terrific, she came out late on a Friday night to get our A/C going again, and it was in the 90's so we needed it! Thank you for the great service, will call again if I need help.
We acquired several quotes for replacement of our 42 year old heater and our hot water heater. Affordable was the least expensive by quite a bit. Daniel and Parnell came out and gave us information and quotes. Installation was scheduled within 2 weeks. Joe (and another staff member) and Gregory arrived on time, they all were friendly and efficient and cleaned up after everything. We requested a quote after that for a recirculation pump, to improve hot water flow to our master bath. Kurt came out, gave us a quote and came back within a couple of days for installation. Hot water reaches our shower within a minute as opposed to the 5-6 minutes previously. There were more people involved with these installations, but I did not get everyone's name. We couldn't be happier with our experiences with Affordable Service! HIGHLY RECOMMEND!
I had a contract with HomeServe USA for water main repair. The contractor they worked with was not Affordable. I specifically requested Affordable even though it would require out-of-pocket and probably additional expense. I made this decision as I said to the Affordable people I wanted their truck in my driveway. The technique they used for the complete replacement of my water line (I had polybutylene or the grey pipe) was non invasive and the job was done in less than a day. Their team arrived on time and was very professional. I'm very pleased I had Affordable's truck in my driveway
Had a scheduled appointment for 4-16-2018.... Never showed up... What a waste of time...
If I could give 10 stars, I would. Chris K. was our tech; he came out ON TIME and assessed our problem. He was very kind, respectful, and patient throughout the whole process and tried every which way he could to determine what was causing our plumbing issues. On a last ditch effort, him and another tech thoroughly cleared our pipes in our spare bathroom (that have been backed up for almost a year). I am SO grateful for their dedication and the fact that he prioritized the job. Definitely using Affordable Service again, and recommending to friends and family. Thank you so much Chris!!I also would like to note that he cleaned up any mess that was made in the process; going above & beyond for my home. Not the kind of service I was expecting, but I am thankful. And when they say affordable they mean it. 👍
Kevin patiently kept his focus as what looked like an easy job was much more complicated and time-consuming. He solved the problem and did it in a courteous and professional way. I recommend him without reservation.
Prina McTigue
5 years ago
I experienced the best customer service from Tony when did sewer-line work recently at my aging father's house. I made an appointment for the work the previous day and Tony arrived exactly at 8 AM, as promised on the scheduled day. He did excellent work and did not consider the job complete until he could confirm all the plumbing and water pressure was working properly. I appreciate his courtesy, honesty, and diligence. I can highly recommend Affordable Service Plumbing because of plumbers like Tony.
Nancy lakeshorehealing.com
a year ago
We had a misunderstanding about the price and they made it right. Good customer service.
Sherry Ulibarri
3 years ago
Great service from everyone! Thank you Chris Baker and the rest of the staff.
Michelle Michelle
11 months ago
Prompt friendly efficient beyond my expectations 🥳with fair price estimate.🕊
Puppy Hound-Woof
6 years ago
They were prompt & friendly , they got right to the job at hand & done excellent work .
I would recommend your company to everyone .
Daniel repaired my AC he was professional knowledgeable and provided great customer service .Daniel found the problem right away he explained what was need to repair it he kept me informed all through the repair .I was very pleased with the service Daniel provided.I would recommend using Affordable Service for all your heating AC and Electric needs .
Sheldon Schreiber
4 years ago
polite, knowledgeable, on time . I have used ASP quite often - only compliments for their work
I had a toilet re-seated after flooring installers screwed it up. Chris was friendly, neat and knew what he was doing. Good job!
William Koppenhaver
3 years ago
Thomas called when he was on his way. On time service. He checked why my system was not working properly. Found problem. Gave me options for repair. Fixed problem in a professional manner. Cleaned up area. Tested system to ensure all was working properly. Great service by all.
Richard Quilliam
6 years ago
Tony knows every detail regarding the specifications of his product and how they compare with those of his competition. His sales presentation was thorough and fully responsive to my questions which left no doubt that he was selling the best product on the market. He followed up by doing the best installation I have seen performed over the course of, now three water heater installations, in the past 31 years. This type of performance virtually guarantees that customers will be repeat customers.
Victor De Oreo
3 years ago
Chris was able to come out fairly quickly and resolved my leak from the back spicket by replacing it was a better newer quality unit. He also had some ideas about how to resolve my leaky swamp cooler which I may have them come back out to do. I though it was a little expensive replacing the back spicket but its done...yaa. He was even able to stabeliize the pipe comming out of the house so didn't move around.
Evelyn Aragon
6 years ago
I was quite pleased with Affordable Inc......thank you so very much......
Leila Fakhrai
3 years ago
It was 8:15am and this was the 4th company I called after everyone else was booked and only had after-hours appointments (which meant higher rates). The receptionist quickly got my information and booked me right away for 8am-10am. Bill showed up at 8:30am and quickly fixed the issue with my furnace as well as tested for carbon monoxide. He was very professional, even a bit funny and made sure I understood how my furnace and thermostat operate properly. I'll definitely call him back in the summer!
Kevin was professional and knowledgeable. I will be using Affordable again.
Steve Jaramillo
a month ago
Lucas is an asset to your company and because of him we will be using you again in the future.
Alfred Casamento
3 years ago
These guys are top notch. Showed up on time and did not give up until the job was complete. I will definitely use their services again.
I had that polybutylene (sp.) pipe in my house and had a leak. Had the entire house re-piped. Kurt and his crew did a great job, more than I expected. They were on time, cleaned up after themselves, courteous, and very knowledgeable. I am glad that I had them do this big job and feel it was worth every penny. I had to call Kurt back one night for a small leak and he was here in minutes. Great service!
Made appointment well in advance for today between 10 am and 12 noon. Told person who scheduled that we both work and would not be able to stay a long time after 12 and was assured they would be prompt. The person who was supposed to show (Bob) finally called just before noon to say he “got tied up” on his first call and was just now going to head to our call - and would hopefully be to our house in a half hour. Apparently he couldn’t bother to call in the previous 2 hours to say he was not coming. NOT reliable, from my experience anyway. If you can’t do something as simple as show up for an appointment in the designated 2 HOUR time block that YOU chose, I don’t see how you can be trusted to do any work correctly. (1 star only because I can’t give zero and still leave a review)
Loretta Narrell
6 years ago
Excellent service. Knowledgeable & courteous tech. Service done in timely manner. Arrived as scheduled.
Michael Scott
6 years ago
Friendly and efficient and explained what they were doing
when told they charged by the job, I thought oh good. I found a couple of plumbers that charged $99.00 per hour and with the small job I needed done, I figured affordable would be cheaper and since my sister was getting it fixed for me I wanted to save her some money,but boy did I get hit with a surprize. It took the plumber less that 10 minutes to replace a cracked part and with tax, it came to $160 something. Plumber never told me how much he was going to charge and just went ahead and fixed it. I guess it was my own fault for using affordable plumbing.You would do best to stay away from them.
Henrietta Garcia
4 years ago
We were very happy with the technician Kevin.
I called & he came in between jobs. He knew
What was wrong with furnace right away. Thank you so much,
The Garcia's
Freddy Howard
6 years ago
Expedient response time and professional service.
daniel rodriguez
2 years ago
Best company to call if you need some kind of repair for heating, air, cooling, plumbing. Reasonable pricing, honest, quick, they call before coming over and keeps you updated throughout the process of repair. I highly recommend them to everybody.
Kevin just efficiently switched my cooler to the heater and drained the water heater and checked everything. Very knowledgeable and helpful and explained everything..
Jeff rocks. Wasted ton of time and money with another three letter company and finally gave up on them. Jeff was responsive and did what he said he would do when he said he would do it. Liked them so much I signed up for a maintenance/preventative plan on all my home units. Keep up the good work. Craig and Ruth
We had a awesome experience with this company. I sent a message to them on Sunday night and they called me first thing Monday morning. They sent Kurt out and he explained everything in detail. He was very nice, and knowledgeable. He did everything he said he would do. I can't remember the gentleman's name that was with him but he was great too. This will be our go to company. Thank you!
I liked the way the service tech explained everything to me. They were on time and professional. I would recommend these folks.
The Gentleman that came around Chris Kahns was awesome and was very professional and did a great job.
They were very professional and courteous as well as knowledgeable. I'm very thankful that my heater was fixed.
Yolanda Chavez
a year ago
Exceptional service. I’m really glad I called this place. Kevin was amazing and very knowledgeable. Will be using them again and again.
I had an emergency call on Sunday and Tony responded. He was knowledgeable and professional at all times, informing me of what the problems were and what he was doing to remedy them. He took the time necessary to address the problems and never made me feel like I was intruding on his time. Additionally, he showed me the parts which were corroded and the cause of the problems - very educational for me. He represented your company extremely well and I am very appreciative for his responsiveness, professionalism and efforts in fixing the issues.
Somehow I thought Affordable Service was a Handyman service. I found the charge pretty high for merely replacing a kitchen faucet that I purchased. He did a good job, though.
Tony and Travis were fantastic! They arrived on time and were very friendly and professional. They winterized my AC unit. I definitely recommend Affordable Heating and Air Conditioning service.
Had technician Daniel G. come out to winterize my swamp cooler and start up our furnace for the season. He was super friendly, knowledgeable, and helpful. Went above and beyond.... kinda rare these days!
Had a difficult and complicated repair of gas line. Kurt Hill worked late into the evening and then worked with the NM Gas guy to get problem fixed. No more leak now. Thanks Kurt!!!!
Jeffrey Nichol
4 years ago
I called Affordable because my downstairs toilet wasn't working consistently; occasionally clogging.Initially it seemed to flush fine, however when Tony inspected it carefully he found the causes of the problem. In addition, I hadn't noticed but there was a small leak as well. Tony fixed the tank problem and re-sealed the toilet. I really appreciate that he took the time to be so thorough.Thanks Tony! Carolyn Nichol, Monte Vista Office Plaza.
I have worked with Affordable since 1995, with my most recent service being this June 2019. They are very knowledgeable, and so easy to work with. Thank you for your prompt and professional services.
We were relieved to have Kurt Hill from Affordable Service Plumbing come check our hot water heater. Although we didnt require any service after all, other than relighting the pilot, we will definitely call on him the next time we have any plumbing needs. He's very professional, personable, and put us at ease about future needs we may have. That's important to us.
Tony and his helper Micah were great, and the new water heater looks better than the old one.
I have used them several times and so far they have been very responsive and good to work with.
Jackson Williams
6 years ago
My water heater was repaired in a timely and efficient manner.
Steven Waln
11 months ago
We had a leak in copper feed pipe that would have caused serious damage. Kurt had been here on a previous water heater need and when he responded to hour after hours needs it was such a welcome call. He is so quick and efficient and very pleasant person. I won’t be using anyone but Affordable for any needs they cover. Outstanding people and business.
Stephanie Smith
a year ago
Bill was our technician, and he was amazing! We had a couple issues with an older furnace that took a couple visits to determine the problem(s) and get it repaired. He was tenacious in finding the problem (fuses, board, transformer, etc.) that required an after-hours call, installing new replacement parts and working until our furnace was functioning properly. He also found a hole in the ductwork that could have been leaking carbon monoxide…EEK! Really impressed and grateful for their service.
Excellent honest and professional service . Bob and his co-worker Brian were both excellent at explaining the process and reasons for updated building codes during the installation. Five Stars great job men.
We have been receiving exceptional service from Affordable Service for years now. We have never been disappointed by their work or their expertise. When we have a plumbing, heating or A/C need, we don't hesitate to call them.
Kurt and Chris worked hard all day Thursday to get our new Navien tankless water heater installed. I'm not sure they ever took a break. It works perfectly. I can't say how happy I am with the service provided by your crew. A++
Totally professional, as usual.
Adam was very thorough in the seasonal check up for my furnace. We had a disconnect about how he recommends I service it through the winter and what is physically possible for me to do. Took Adam some time to figure out I wasn't being difficult. I was explaining the furnace location and my petite size are not compatible
I had my furnace go out on a Saturday afternoon and called Affordable. Their after hours dispatch was very friendly and got my information and helped me set up an appointment after explaining their charges for on-call service. Their after hours/weekend rates were very reasonable, so I set up an appointment to have them take a look. Daniel came by my house on Sunday afternoon, opened my furnace and was quickly able to tell what the issue was. He explained everything to me about what was going on, as well as answered other general questions I had regarding my heating and cooling system. Thankfully it was an easy fix, and was able to get me up and running quickly. Daniel was very personable and knowledgeable, and I would highly recommend him and the crew at Affordable. Thank you guys!
The entire experience was great. First, Tony called saying he could come earlier than scheduled, which fit my schedule better. Second, he was very polite and courteous when he arrived and throughout the visit. Third, he was very quick and efficient, barely here an hour. I have been using Affordable Service for around 10 years and have never had a bad experience. Their prices seem reasonable and the employees, both in the office and field, are always polite, friendly, and efficient and they never try to sell me something extra. As the cherry on top, they are always friendly with my dogs, too, which means a lot to me. I highly recommend Affordable Service to everyone.
They went above and beyond in service, keeping their word, being on time, efficient, respectful, and they explained things well.
joseph apodaca RAMIREZ Sylviana
5 years ago
Affordable is quick to respond do great work and are very friendly I would highly recommend them. Daniel G was the professional that came to our home. He was very courteous, knowledgeable and efficient.
Our AC suddenly died during the most inopportune times and during one of the hottest weeks of the summer. We had a technician from a different company look at the AC first, who vaguely opined that the AC was too cost prohibitive to repair and we thus needed to replace it entirely. His explanation didn't pass the smell test, so we called Affordable Service Plumbing, Heating, AC and Electric for a second opinion before we spent $10k plus on a new HVAC system. We're glad we did, because Affordable had its technician Greg K come to our house the same day. He was knowledgeable and professional and gave us an diagnosis that echoed that of the tech from the other EXCEPT that Greg had an articulate hypothesis as to the causation and full range of options to address the issue besides replacing the entire HVAC system. Affordable scheduled Greg, along with other necessary technicians, to come back to our house within mere days (despite the busy season) to repair the AC. They succeeded and did so in a punctual and professional manner. We also appreciated that treated our house with care and respect. Well done.
Andrea Velarde
5 years ago
I had a very bad experience with the tech that was sent out and the owner/manager of the business. He was very friendly when I scheduled my appointment, the tech came later than I was promised and I was charged an EXCESSIVE amount to have very simple things done, Ex, 2 clogged bathroom drains, new guts for a toilet, and replace an outdoor water spicket, i was charged over $400. When I called to ask how the pricing was determined, by hour? by job? I did not get any reply other than, my tech does not set prices they call in and we tell them what to charge. The tech was at my home for less than an hour, there was no emergency, no major leaks. I will never ever use them again and definitely will not recommend them to anyone either. Horrible service from the tech and the owner
Very detailed and experienced and friendly service 👌 👍
Jeff was great. He arrived early and checked out everything. Answered all my questions.
Karen Martinez
5 years ago
We had a good experience with this company. The technician was knowledgeable and helpful. Daniel was our technician and he solved the issue by using the skills and resources he had available. Daniel was friendly and professional the entire time. We are looking forward to contacting Affordable for our climate control needs.
dragonken1986
6 years ago
The guys were very helpful, kind and knowledgeable. They did great work and were very fast
Linda A Ortega
4 years ago
James, Donovan, Ron, Mike, phone staff ., and all other Techs............. AWESOME customer service, professional, and people of integrity character. Thank you all for taking care of us! Corrales, NM
great service and support for my home and also for the office
Thatcher Dorn
6 years ago
Great service! Very respectful and knowledgeable. We highly recommend them.
What a great company to deal with. Friendly appointment booker; very accommodating. Technician/Employee arrives within time frame supplied and calls to notify that he is on the way. Very conscientious worker, cleaned up after himself, friendly, answered questions, just great! His name is Kurt, and he is primarily a plumber, but he was able to take care of my winter service call. I've used this company since moving here (approximately 2 1/2 years) and think they are terrific. And, although they discuss purchases and upgrades, they DO NOT push the most expensive ones on you. They explain the differences without making it sound as if taking a mid-priced one will cause your house to blow up!
Nan Porterfield
5 years ago
Kurt did a great job on a very clogged pipe. Came on a Saturday and worked efficiently to quickly finish the job. Thanks, Kurt.
I had an unexpected leak that led to some flooding. Affordable Service had Tony to my home in 30 minutes and not only did he solve the problem, but he explained what happened, why, and what I can do to prevent similar problems in other spaces. He was knowledgeable, patient, and professional. I will definitely use their services again!
Lori West Romero
4 years ago
Tony came out on a Saturday night to flush out my main line. He was very professional and courteous. He explained to me everything that he was doing and took care of the problem quickly. He is definitely an asset to your company.
NORMAND DESPRES
2 years ago
I have been using Affordable Service for the past eight years and have yet to be critical of the performance, All who came to my residence as employees of Affordable were(are) polite, professional and knowledgable. I have and will continue to recommend Affordable Service to anyone.
Affordable Timely and made it out within the hour on an emergency service with no charge great company will definitely use again
Yvette Teupell
7 years ago
Affordable Service Plumbing responded to a plumbing emergency for me at Las Mananitas Apartments after regular business hours. Their Tech, Rudy, was professional, polite and did an outstanding job. Thank you for saving the day. I highly recommend this company.
Greg arrived at the prescribed time and repaired the furnace based on his estimate in a very timely and professional manner. Great work.
Kevin and Leah are amazing! Our A/C broke on a Sunday and they repaired it same day for a very reasonable price. They were very prompt and courteous and explained everything. I would highly recommend them to anyone who needs an honest trustworthy repair!!!! Thank you
Jacob Hargraves
5 years ago
Initially good deal but then completely unprofessional by not answering my calls. I was not able to do a follow up and I waited two weeks
Hugh McDonald
4 years ago
Fast, skilled, friendly. Kevin was happy to clarify the issues with my furnace, explained exactly what he was doing, and offered a range of repair and service options. I also had great interactions with office staff and another repair expert. I plan to use them again and would gladly recommend them to others.
evgeny mishin
5 years ago
I was fully satisfied by the service of high-quality that was even earlier than scheduled
Tony called me, showed up exactly with his eta (on a Sunday), took care of the problem in about an hour and provided preventative maintenance advice. Nice Job!
Charles Mensching
a day ago
The service agent was on time and kept us informed of his progress the entire time. He also gave us an evaluation of what should be done in future to keep the furnace going. I am very pleased with the service.
The tech that came to our home to turn on our swamp coolers was pushy, rude, and unprofessional. He seemed annoyed with my elderly father when he asked questions and he then claimed everything needed to be replaced, which we knew was wrong. I will not be using this business in the future due to the quality of their techs. TLC was able to come out the next day and fix everything and are always super professional
Dianna Brown
2 months ago
A new cooler unit was installed. The techs did a wonderful job. Very professional and answered all our questions. Great company to work with.
Deborah Waggoner
2 years ago
Needed a new water heater! Because I had excellent service in July from Affordable Service with replacing my swamp cooler with a new HVAC system, I chose them to replace my water heater. Not sorry! :) Tony Sena listened to my concerns about my old poorly functioning water heater and recommended a new one for me. He also customized the new one to make it easier for me to do routine tank flushes to keep it in good shape and save on maintenance expenses. The day of the removal/installation, Tony and a helper arrived as scheduled, were very efficient and thorough, and always friendly and professional. After the installation was complete, Tony then went over the operating details with me. I am a very happy customer! I highly recommend Affordable Service!
Thelma Catano
11 months ago
Excellent customer service. They did more than they were required to, could not be happier! Kevin Cox and another young man also named Kevin were exceptionally good and professional.
Bill did exactly what we needed, and was very professional also. He put us at ease, and was thorough. Thanks, Bill
Toni was very knowable and honest.He advised me of our sewer problems andgave me the phone number of a competitorthat would be more in line to solve my sewer problem.I really appreciated Toin's help and would highly recommend him to solve plumbing problems with honist professional care.Jim Mocho
Michael Lizzi
a month ago
Greg Thompson came out to our home to help us with a broken main. This was an after hours call on a Sunday. Greg showed up with a great professional attitude determined to help the most effective way possible. He was proactive with concerns and got us fixed right the first time. It’s great to have someone work on your home that actually cares about getting it right from the gate. Will use again and refer to friends and clients!
John Pascarella
3 years ago
Thursday the 22nd of August, I had my air conditioning and heating replaced. The crew were excellent, very courteous made sure they cleaned every inch of my house they were in and went far and above the work that they were doing. they were quick efficient clean and on time. every one worked together and a well-oiled machine and all finished at the same time. everyone knew their job. This was the best crew I have ever had working in my home. I felt safe and secure with them here. they are an asset to their company and their community. thank you so much. I would recommend them to every one for beating and air conditioning.
monroe langley
6 years ago
work was done correctlei and in record time was inspected rated as verry good .the inspector said the instalation was excelent
monroe
mandi abernathy
6 years ago
I was very disappointed in this service; affordable was not the case. I spent 380.00 for 30 minutes total of time spent at my house for replacing a thermostat control (which on line cost about 70.00). The actual control took about ten minutes at the most. To top it off, my husband called the company and spoke to someone in charge who stated the cost was high because of their service charge. The person in charge said they were going to contact me for a 25 rebate and that did not happen. I will never use this affordable service again.
DEBBIE KAUFMAN
5 years ago
Affordable Service Plumbing, Heating, AC and Electric is a great company. We can always depend on excellent service.
Jennifer Deleo
5 years ago
Update (upgraded to 3 stars): Affordable contacted my fiancé, and they have made arrangements to fit us in tomorrow afternoon. They called before they saw this review, so I’m pleased to know that they were working on our issue behind the scenes. Fingers crossed the AC is back on tomorrow evening! Thank you for taking care of the customer, and thank you to Noah for reaching out to make sure all was ok.—————————They came out 2 months ago to repair our AC unit, which broke again 1 day later due to the repair work they performed. They came out again to fix it, and until last night it was fine. We had the after hours team come out, and they determined that the break was again due to the previous repair work. I was told they would absolutely be out today in the afternoon. I received a call earlier this morning that they can’t come until Monday at 1pm. Ridiculous customer service! Of course they are going to push us down the list, because they won’t be able to bill for this work! I have 3 dogs...It’s going to be 100 degrees for the next 3 days at least! What the heck am I supposed to do now!? Two options Affordable— 1. You say you’re a 24 business...find a way to fit us in the schedule like you said you would. 2. I will call another company and you will pay for the repairs they perform.
Affordable Plumbing & Heating has consistently provided excellent service in the installation, repair and maintenance of my plumbing, heating and air conditioning equipment over the past 15 years. They answer the phone, come out the same day and communicate with you from dispatch to the completion of the service. I highly recommend them. They will get the job done correctly and for an affordable price.
The service I received from Daniel and Shane at Affordable Service was exemplary. They were honest and very professional with the job they performed. I was really pleased not only with the technicians the serviced my unit but also with the office personnel I communicated with over the telephone. Based on my experience with them, I would highly recommend this company to anyone having HVAC or plumbing issues. I developed a great deal of respect and gratitude for their integrity and job performance.
This is the second time Kevin L. has come to my home, once to fix my heater & now to winterize my swamp cooler. Kevin is a knowledgable, excellent Service Representative; he is very professional & a real people person. Kevin is a great asset for Affordable Plumbing. Thank you, Nancy Soto
Kristy Hawrey
3 years ago
Called this place late Sunday and they were right over. Sent me a pic of who was coming and everything. They were fast, professional, super nice and they fixed my furnace quickly. They were upfront about fees and costs which I appreciate very much. Will definitely recommend and use them again!
Wayne McKenna
7 months ago
Ken C was excellent. He was prompt, professional, explained the work performed, and cleaned up the work site prior to leaving.
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I used Affordable Service to install our new furnace a few years ago and we were very pleased. I turned to them again this summer (2023) during the heatwave to service our evaporative cooler. They came immediately, gave us great service and advise and the price was very reasonable. Now I know I can turn to and trust this Rio Rancho company to take care of all our future home needs. Great staff!
Tony S. is an outstanding employee for this company. It was obvious he had a great deal of experience and knowledge during his time at my house solving the problem that he had responded for. I would recommend this company to others.
Peter Martinez
a week ago
Travis was awesome and prompt. He showed up earlier than scheduled, figured out what was wrong with my water heater, got the part ordered and when it came in, he got it installed promptly
Karen Cushnyr
3 weeks ago
Patrick was great! Arrived early and went right to work and was able to repair our unit. Thank you
Kevin was so knowledgeable and took care of the problem quickly. I also asked for an estimate for a new system, and he answered all my questions thoroughly. I highly recommend him and this company.
Elizabeth Conroy
7 years ago
I have had so many bad experiences over the years hiring service people to help with my home, devastating. Then I was blessed to call Affordable. My very first experience was so exceptionally wonderful, I called to let them know. This time, I want to let everyone know. If you are in need with your heating or cooling system, this is who you call.Rudy came to service my cooler today. He is the most exceptional young man you could ever ask for. He is extremely knowledgeable, efficient, and the most polite friendly, person you could meet. He is quiet, calm, so very efficient, but the bonus is , he is a delight to talk to. If you have reservations about letting people you don't know come to , and into your home; this is the person to ask for. I have two very large dogs that seem to hate everyone. It almost seemed as if they remembered him. They did not go crazy barking and acting threatening. They acted like he was family and he belonged here. There are only a few people (family) my dogs respond to in this way. It is so delightful to have someone I can call, trust, and believe in. How much would you charge for me to adopt this awesome young man????
Their customer service, knowledge, timeliness, professionalism and standard of work is consistently wonderful. I've been using them for years and would never use anyone else. I highly recommend this company.
Valentin Benito
3 years ago
I like to recommend Affordable service INC.
I was very satisfied with the AC service they provided
Kevin Lenkowski. was my tecnitian very professional man who can show good knowledge of his job.
Shirley Beaupre
9 months ago
Affordable Service was amazing in that they provided prompt professional service. Their employee was so knowledgeable and pleasant which made the whole experience very easy.
Donna Frumento
6 months ago
Our story starts when we had a leak in our garage below our 2 year old $5,400 tankless hot water heater. We checked the outside of the unit & didn’t find any leaks. The pool of water traveled under the sheet rocked wall to the other side where our furnace was. We opened the cover of the furnace and saw nothing. We decided to call Affordable Service Inc. Next-door recommended them along with Service Tech Kurt. We immediately called Affordable Service Inc. at 9:30 pm on January 19th & left a message. They called us back the next morning. Kurt & Travis were available to come out to see what was going on. Found out it was a leak inside our tankless due to corroded pipes because of high mineral counts in our water! The count was over 400! Tankless water heaters can not handle that high mineral count. Had we known that, we would have never had it installed. Kurt suggested a Bradford White 50 gallon Hot Water Heater with a recirculating pump that Travis would attach. It keeps the water circulating so it stays the temperature you want it. We decided to take Kurts' advice & so glad we did! Travis came back a few days later and took out our damaged tankless unit & installed our new hot water heater! He tested everything and then showed us how it works & what to do to change the settings. He cleaned up & took the old unit with him. And left the garage spotless! We now have instant hot water immediately. We are just so happy! Thank you, Kurt & Travis! You were very Professional, Knowledgeable, Courteous & Sweet! We love you guys! Thank you, Affordable Service Inc., for having these 2 great employees in your service! We highly recommend you all!5 stars ⭐️⭐️⭐️⭐️⭐️
Purchased a new heater from Samons got it installed and would work periodically. Called Affordable Plumbing Thomas came out and diagnosed it in minutes. Very courteous and knowledgeable. Thanks for implying people like Thomes it makes a world of difference. A++++++!!!!!!.
Great service. Would definitely recommend.
Jessica Leavengood
2 months ago
Chris and Drake were great. Very patient with all my questions.
Sammy Schulke
4 years ago
Leonard and his partner were very helpful, dealt with my issue in about fifteen minutes and walked me through how to do it myself in the future. Selfless, kind, and efficient. Couldn’t ask for more, I can’t recommend them highly enough!
Got a quote from one of their representatives at the end of one summer to convert from swap cooler to refrigerated air. Was told the quote would be good for the following year. When I decided to purchase the next spring I was told they could not honor that quote due to their representatives quote mistakes and inflation so they added almost another 1000 on top. I still agreed because I just wanted it done but was still upset they didn’t honor their word. My refrigerated air was installed and and inspected. And I was happy to have made the switch. But towards the end of the summer the air was not cooling. I had to schedule an appointment for them to come check my system. When they came to inspect it, was told that the system wasn’t charged. So they charged the system and it started working again. But that was a day I will never get back waiting for them to fix it . The Next summer as I started my AC it began to give me the same problem i ran my AC all day and it didn’t move a degree. It was not cooling, so I scheduled another appointment and was out of cool air for a week. When they came to check on the unit, I was told it was not charged. I asked if I had to charge this unit every year and they said no, they told me the last person didn’t charge it correctly. So the unit was charged once again and once again another day wasted waiting for them to fix my unit. This year I started up my AC and once again the air wasn’t cooling. Again..I had to call and make another appointment, wait another week without coolant, miss another day of work, and waste another day waiting for this system to get fix. Finally the representatives actually looked at the system and found a leak! They charged the system and said they need to comeback to spend about 3 hours fixing it. So scheduled ANOTHER appointment to wasted another day, and be out of work so they could come fix it. After the leak was finally taken care of... which I hope it is... I asked the representative if there was someone I can talk to about the trouble and inconvenience I went through all over this problem. He said he would have someone give me a call to talk about this issue. I have yet to hear from anyone from their company for an apology or a compensation for my time wasted to get a new system fix when it should have been done right the first time. As a customer I feel i should have been at a higher importance. I hope this company realizes people’s time is precious and should not be wasting it. Happy to have refrigerated air but not happy with the service.
Stephen Taborelli
6 years ago
The workers were running late, so they called to let me know. Quality, expert service.
People BEWARE!!!! Affordable Service in your dreams..... Called and asked if I can get a quote, they told me over the phone quotes were free and can come by at 2:30 that day, next thing you know I was paying $180 just because my pipe came undone. The guy literally just screwed it back together. He didn't use any materials or tools. When he came out from underneath my home he tells me that the pipe just needed to be screwed back and that he just did it. He goes to his truck and hands me a ticket for $180, I tell him I just wanted a quote. He tells me that he fixed the problem and was demanding to get paid. Needless to say I paid the guy but I will make sure my family and friend never use them. I will NOT recommend this company to anyone, a bunch of thief's.
Angela Martinez
3 years ago
All employees were on time, courteous, professional, knowledgeable, and thorough in their work.
Stan & Gail Hunt
6 years ago
Thomas H. was personable, professional, patient, and persistent in resolving our problem. We appreciated your timely response and his expertise.
Had two encounters with Affordable. First was last year (2016), leaky water heater that I knew needed replacing. Their technicians came out end of the day. The pilot light had gone out to the leak. He dried the area, relit the pilot and said what I already know, you need a new water heater. He did not charge for the visit, I appreciated it and kept them in mind if for when I could afford a new water heater.So I called them yesterday (they’re local to Rio Rancho and I try to keep my money in the area if possible) when I was experiencing a furnace problem. The furnace was running but putting out room temperature air. Contacted them via website early to get the ball rolling before they were open. Finally got a call about 3 hours later to talk about my problem. Met their tech at the house at 12:15, his name was Adam I believe. I know everyone should be allowed to have a bad day at work. This guy really did not seem like he wanted to be there or I reminded him of someone he didn't like. His first question was “have you thought of replacing it. Note this while he was doing diagnostics.I thought long and hard about whether I should do this review. After reading the others from the past few weeks I think it’s worthwhile that I do it. By the time he was done he pulled the motor and housing which needed cleaning. Replaced the Flame Sensor and Furnace Draft Inducer Blower (which I had bought previously and had sitting on the shelf). He reminded me since he was installing it there would be no warranty. Maybe an hour and a half work at most the flame sensor is anywhere from $ 10-25 on the internet. My total with tax? $ 545 and change. Excessive, I was in a bind and needed it done. Never again. You’ve lost a customer but I’m sure there are more out there. There are two other local HVAC companies here in Rio Rancho, they’re get the next call.Update : 2/27/2017, received a call from Kevin at Affordable over my review. He wanted to see how he could respond to what occurred. He also said I should have called them if I was unhappy.. Why would I call, I contract you to perform a job and then I post the circumstances and what occurred. I was issued a partial refund of $ 100 for installation of my own part. Its appreciated but its doubtful I will be using Affordable again, better to just move on.
Great job in and out Tony is GREAT
Joe Candelaria
2 years ago
Daniel was on time, very knowledgeable and professional. Showed me the appropriate way to use my heating system. He is a AWESOME technician. Thank You guys.
Martin Sandoval
3 years ago
Affordable Service is truly affordable and professional. Their techs are very knowledgeable and friendly. They gave us a great price on our new air conditioning system and had the job completed one day. We are very happy with their service.
Fast, friendly, and efficient. On a Thu. I made an appt for an asap faucet replacement. I got a call back 30 mins later to let me know that they had finished a job early and they could squeeze my call in if I needed it. About an hr after my initial call, my leaky faucet was replaced.
Great and Fast service from James Parks would highly recommend Affordable's services
Brittany Butler
7 years ago
I called Affordable to have my Navien tankless water heater installed. Kurt was the technician who came out and he was very polite and professional. He did a great job and I'm loving my new water heater! I will definitely be using Affordable in the future and would recommend them!!
Friendly professional service and on time, just great work .
Respectful and helpful, good job!
Caterina Granone
a month ago
Travis is all of the above!
From the very first phone call to the end of the installation, service was excellent! Jered G. came out and gave me an honest and informative quote on a new evaporate system. Just a few hours later Chris K. was at my home with a new totally new system and had it installed before my wife woke up from her nap! It’s 96° outside today and my thermostat reads 69° inside! 5/5 stars I would use/recommend this company again in a heartbeat! 👌🏼
Charlotte Knutson
3 years ago
Good honest people. Did a great job trouble shooting and full explanations of the work.
Tony S provided excellent service on a shower repair and improvement in water heater operation. He added plumbing attachments that will make water heater maintenance easier and safer in the future. He gave clear and concise explanations for everything. He was very proficient in his workmanship, and completed the work we needed in a timely and professional manner. He represented Affordable Plumbing in a very positive way, and I would recommend his work.
They come to check out the system to insure it is working properly. Annual maintenance
Very polite and explained everything he was going to do
Technician was polite and courteous, as well as intelligent, proficient, and efficient.
Carl Hohsfield
3 years ago
I had the entire control board on my furnace replaced only 2 years ago for $800 and only 2 years later, for no reason, a switch that was soldered on broke off.My only option according to affordable service was to have the whole control board replaced again.That should not happen. Affordable Service should warranty their work better, provide better service and better parts.A homeowner should not have to worry about a furnace not operating in the winter and have to make costly repairs every 2 years due to poor repair work and cheap parts.
Erin & Patrick Campos
3 years ago
Great experience. Very professional and thorough. We will be working with this company in the future.
Thomas does exactly what is needed and does a great job!
Patricia Gaillard
2 years ago
Tony is the best plumber! He has fixed more problems at my house,. He has replaced the faucets, pipes under the kitchen sink, shower head replacement, along with toilets. He always arrives with a smile. He is the best!!!!!!!!!! Many thanks!
Affordable Service was recommended to me by a friend who uses them for her AC/furnace cross-overs. They came today to shut down the furnace and start up the swamp cooler. The technician called to let me know they were coming for the appointment; they arrived on time, were friendly & professional. I tried to stay out of their way so they could get their work done without having an annoying homeowner in their way; they were able to get everything done in approximately an hour. I am very satisfied with the service provided and will be calling Affordable Service in the fall to make the cross-over to the furnace.
Richard Swinney
2 years ago
Service tech was good but the office failed to call me to schedule 2 wk city approval inspection.I called on monday 3:00 pm they told me it was too late to schedule for tues but they could come wens and I asked if they could come thurs and he said yes. He said he could not tell me a time that I needed to be available all day.No one showed on thurs. My disappointment is the man didn't schedule my apointment with to the city till wens. Had he called it in monday pm or tues morning the city may have been there on thurs.The manager blamed the city and covid 19 and refused to admit they made a mistake. He didn't even say he was sorry or tried to help me reschedule. Said we were dealing with government.In my opinion once they get their money customer service goes south. I dont care if they ever schedule the follow up inspection.My friend used TLC to install water heater 1.5 weeks after I had affordable install mine and they called him scheduled city inspection follow like they said they would and city showed up on time and he paid $400.00 less.Rich SwinneyRio Rancho
Cheryl Graham
3 years ago
The terrific crew from Affordable Service led by Kurt Hill did a great job replacing our ancient water heater, bringing the plumbing up to code, inspecting the boiler and replacing needed parts (and none that were not needed). I feel very comfortable recommending Kurt to anyone needing such repairs.
Brian Schultz
a month ago
Quick great service
Camille Ozores
5 years ago
Excellent service. Kurt and his associate were professional, knowledgeable and friendly.
George Womble
3 years ago
Tony and his apprentice Chris did an outstanding professional job and left the job site a lot cleaner than before they started. Well done and thank you.
Had Kurt and Travis come to repair 3 faucets. They did a fantastic job, answered all the extra questions we had. We only use Affordable Plumbing, and have had the BEST service with this company and the techs
The tech may have saved my life! I had some roofing done 2 days prior to Adam coming to service my air conditioner, they somehow broke a exhaust pipe on my furnace. Had Adam not been so meticulous at doing his job I might have died from carbon monoxide when I turned on my furnace.
LuAnn Lindberg
3 years ago
First off, Gabe showed up on time. He was very personable but also considerate and conscientious! He did an awesome job! I definitely got my money out of the job he did as he was very thorough.
Joe installed a new AC and furnace unit in my condo. I'm very please with the work and time he put in. The quality, value, and professionalism
were beyond expectations. Highly recommended. Thank you, Joe.
Affordable installed my refrigerated AC conversion in 2015. I normally appreciate this business, however, I was on the roof of my house today and I noticed that they ran the AC hi/low lines, drain line, and thermostat wiring across 18 feet of my roof without surrounding the above with some kind of protective duct to protect it from UV. As a result, the foam insulation around one of the AC lines is crumbling, and the insulation around the thermostat wire is falling off - due to UV exposure. I know my warranty is expired but I wanted to report this so other customers can make sure that Affordable doesn't do a careless job on their AC conversion should they choose Affordable to do the work on their house. Follow up: I got a call from Affordable and they were very responsive to my concerns, and they have scheduled a complete repair of the above mentioned problem, and they will do the repairs on 11/11/21.
Sandra Frazier
3 years ago
Received fast response to my plumbing problem. Thomas H was professional polite and informative. The job was done faster than I anticipated. Very pleased with the service and job. Thank you for being able to help so fast.
Jonathan Curran
4 years ago
Affordable Service came even quicker than they said they would. They were able to deal with my electrical issues for my swamp cooler the same day. They were polite and friendly and did an excellent job. Both Robert and James were efficIent and helpful. I highly recommend them.
They were on time and professional! Was able to schedule same day appointment!
Teresa Gonzales
4 years ago
The folks at Affordable were extremely flexible when scheduling a last minute appointment for my heat system. Service technician was very knowledgable and offered pro-active advise to eliminate future issues. I will definitely us Affordable Service in the future.
Greg was very knowledgeable, polite and on time. I would strongly recommend this company to any.
Jeff is fantastic, called and arrived early. Very curtious and respectful of home and owners. Very knowledgeable and kept me informed of repair, quickly got both systems operational. Thank you, would highly recommend.
I would like to thank Ron for his efforts to get my AC back up and running! And a thank you to Steve, for finding the problem and fixing it in a timely manner! Thanks, Affordable Services! I never will call anyone else.
Hilari Lipton
6 years ago
Outstanding service! Extremely professional, on time and let me know exactly what he was doing. Will use Affordable every time.
Rebecca Spurlock
4 years ago
Arrived same day and completed work same day. Very friendly and professional. Would definitely recommend and will continue to use them!
Affordable Service has a crew of professional men that are knowledgeable, friendly, quick, and they get the job done right,
You can't ask for more!
christi gustus
5 years ago
Working late and busted a main pipe for house. Didn’t have any water. Tony called 15 minutes before arriving and when he arrived diagnosed problem right away. He actually needed to crawl under house to fix it and said no problem. I felt horrible with him having to go under there. He was very accommodating pleasant and reassuring. Prices are truest affordable. We will definitely use this company again and request Tony.Thanks Tony
Jacque Kocer
7 months ago
Kevin was awesome and knowledgeable! Got my plumbing job done right!!
Elizabeth Rodriguez
4 years ago
Tony always does a great job and very professional.
Santa Fe Village Neighborhood (SFVNA)
a month ago
Tony was my serviceman to replace my garbage disposal. He explained everything before he did the work. At the end, he made sure I understood how to reset the disposal and how to use the Allen wrench. He cleaned up where he worked and took his garbage and tools with him. He was very professional and ON TIME! I will continue to use Affordable Service for future plumbing needs.
Rae Rae Mania!!
3 years ago
Kurt was very knowledgeable and answered all inquiries we had. Quite respectable and we are relieved he and his staff will be doing the task at hand!
Very good service. And was affordable.. will use them again. Lot thanks JB
I needed a plumber to replace a 45 y-o toilet in my elderly mother's home in Abq., I live an hour away and thus required a prompt, knowlegable, and reliable plumber to meet me there at a specific date and time--Tony S. with Affordable Service was all those and more. He was professional, kind and courteous. When I called a day before our original appt. to change the date & time of service he was understanding and accommodated my request with a great attitude.Tony was on time, completed the toilet installation, answered all my questions regarding a water authority rebate, and left the bathroom spotless. I highly recommend Affordable Service! Thank you Tony for working with my schedule and for your great work, it was a pleasure doing business with you!
Harold McLeod
2 months ago
Called for another pipe leak in the garage wall same area as the previous leak 4 months ago. Kurt and Robert responded to this call and fixed the leak. They warranted Kevin’s previous work and didn’t charge us which was greatly appreciated. We have used this company many times. I highly recommend them.
Larry Cochran
4 years ago
Very satisfied with the promptness and professional manner in which Tony S.used in addressing the issue.
Marki Pehrson
a month ago
I do a lot of research when I buy things/ have services done to my house! I had 3 companies come out to give me a bid to have my house re piped (gray pipe no good!). Each of the 3 gave me reasonable bid or so I thought! Kurt came out to bid, told me about the braided steel lines that would go to the fixtures, asked to see my water heater.. Why I asked? He said if we are going to all the trouble to replace the lines I want to make sure the water heater is not too old. Not one of the other 3 companies asked to see the water heater!! Come to find out it was over 10 years old! So I got a new water heater as well. They insulated all the pipes on the interior walls as well as the outside ones. I got a shut off that is super easy to use! On top of all the work they did Kurt's crew were all very professional! I have 3 dogs and each of his crew scratched ears and butts ( to a dog person that is awesome!). I can't say enough nice things about this company! They are also BBB rated A+ and it shows!
Jo Anne Wright
4 months ago
Tony and Jason came to my home today and very efficiently switched my furnace to swamp cooler. Both gentlemen were professional and courteous. I had signed up for the maintenance plan and Tony explained what this entails. I'm glad to have done this today. I will use this company again in the fall as part of my maintenance plan. These guys cleaned up all their equipment and were very experienced. Thank you, Tony and Jason
John Benavidez
4 years ago
I love this company. Great response time and great pricing. I enjoyed the experience from my first phone call over to them. He came out and assessed the problem and fixed it in a timely manner. I will definitely recommend them to anyone I know who will be in need of a plumber.
The first tech that showed up only works on swap coolers and as we have AC he couldn't do anything. When I called the office to complain the person I talked to tried to claim tis was my fault. It took a while for him to admit he made the mistake.
Krystal Chaffin
11 months ago
Thomas was extremely kind. Very professional and my house is cold again. Definitely recommend and I’ll be calling if I have any future issues with my A/C. ✌🏻😝✌🏻
This isn't our first experience with Affordable P H AC & E. I was super impressed by their punctuality, professionalism, and work. They diagnosed the problem thoroughly and then detailed my options and the costs. They gave me an opportunity to make an informed decision and then executed the job flawlessly. Which lead to us hiring them again for another job for other family members.
Benjamin Tafoya
3 years ago
Kevin, was very nice and helpfulHe made sure that my furnace would be thoroughly checked out, so I wouldn't have to worry.He reset the flame sensor and did a full safety check, checked for carbon monoxide I felt very relived that he did that I told Kevin I will be calling Affordable Service if I ever have any problems with my furnace againThanks again
Our rental property needed the heater replaced on the coldest day of the season! Affordable had done some work for us in the past and were amazing to work with so I called. Kevin came out to the house, gave us a fair estimate and the Affordable team had a brand new heater humming along by close of business that day!. Follow up phone call to make sure all was well. Looking forward to years of continued amazing customer service! Thank you for another job well, done quickly and done right!
Thomas did a great job on my drain,his a good worker and very helpful to me,he explain everything he have to do to solve the problem.thank you very much.
In a generation when customer service is lacking in most industries, Affordable Service is raising the bar and setting a standard. I want to thank them for their friendly staff, from the office to the technician. They went above and beyond what is necessary. When our blower unit went out and the A/C unit would no longer work, they brought out 2 portable units to the house to help cool the home over the weekend prior to the work being done on the following Monday. Thank you!!!
We just needed a little maintenance on our AC, but Patrick was thorough and explained everything well. I really appreciated the service.
DonaldCourtney Jensen
5 years ago
Awful awful awful company. No way to accommodate the customer when they are late to calls, perform a no show on appointments, and don't fix the problem the first time. Waste of money. Use another company that cares about earning your dollar.
robert pacheco
4 years ago
I moved back recently and called because my mom needed assistance with her wall heater. Rather than just send someone out and charging me they talked to me, looked up her unit, and assured me her unit was working fine and even gave me the manufacture's number so I could verify. I may not have used them this time but I will definitely call them if I need an installation/repair in the future.
Kevin L. did a wonderful job repairing our air conditioner. He was friendly and very professional. He explained every step of the repair to me. I was very pleased at how quickly they were able to schedule us in. Our A/C is working efficiently now and keeping the house cool. This was a very positive experience. We use Affordable for all our A/C and plumbing needs and are always pleased with the service.
This company did a terrific job helping my mother. They were fast with an appointment. Honest in rectifying the problem and Kurt, the employee sent on the appointment, went above and beyond in his duties! Thank you so much!
Technician Travis arrived shortly after I called to fix my leak. He was friendly and fast and helpful.
Matthias Pleil
4 years ago
My heater died after 27 years on a Sunday morning. The team at affordable responded to my call quickly, came out on Monday, gave me several options to repair or replace. I elected to replace my unit which was completed on Wednesday. Excellent workmanship, left everything clean. Will use them again and can highly recommend.
Ruth Sanchez
2 months ago
Thomas was very thorough on his explanation of the repair on the a/c. He gave me two options and explained them. Answered my questions. Very knowledgeable.
Solutions Center NM LLC
3 years ago
The technicians that came to do my inspection were fantastic. They were personable, kind and informative. Thomas the plumber showed his genuine care for his customers, he was the reason we went with Affordable.The guys that came to install our new furnace were respectful, very clean and conscious people.I will be using Affordable in the future for all our home inspections and installations.Thank you so much!!!
Shawn Martinson
3 years ago
Kevin the tech is always very helpful and very knowledgeable. Has never let me down
Will keep doing business because of him.
Kevin switched me over from the furnace to the swamp cooler. He also flushed the hot water tank. He and his co-worker arrived on time. They were professional and efficient.
Thanks Chris for your nice personality and effective work on this Hot weekend day of July 2023. Thanks for attending to the swamp cooler and bringing it up to par because of loose pulley. Thanks to Leah as well for being responsive. 😊🥵May, 2023…….Once again I want to share that Tony Sena, the technician continues to do a very good job. Also from receiving a reminder from their office to scheduling the appointment as well as the maintenance completed, I am impressed with Affordable Service’s performance. I highly recommend this business for their reliability and professionalism in getting the job done with ease. Thanks 🙏
Thomas did a repipe from main to shut off valve. He and Brian work hard to get the job done. Took longer then expected but stuck with it. Even came back later after 5pm to fill back in the holes they dug. Services were above and beyond what I expected. Price was just right. I will be calling them if I ever need anything else.
Tony was on time. Did a great job.
Administrator Santa Ana Golf
a year ago
I was so pleased (and surprised) to get an offer of same-day service when I called this morning. I was told between 12:00 and 2:00 and Kevin Lenkowski showed up exactly at 12:00. He was able to get the refrigerated air going to cool the house down while he went for parts. He didn't fit any other jobs in between but came right back with parts and finished my repairs quickly. I was pleased to get a senior discount too! Kevin was professional and courteous and I would welcome him back if I have further need for repairs.A+ for Affordable Service and for Kevin.
Rozella Lopez
3 years ago
Daniel Garcia was extremely professional, knowledgeable and capable. Our heater went out in the coldest night. Affordable Service sent Mr. Garcia promptly at 8:00 am even though the scheduled time was between 8-10:00. Our panel was replaced per his recommendation to a more universal, appropriate design to fit our needs. He recognized the problem and skillfully and quickly corrected, resolving the issue. Mr Garcia took the time to explain, instructing us patiently and in detail as to how to use the new unit. We highly recommend Affordable and Mr. Garcia.
The technician was quick, knowledgeable, honest and friendly. I would recommend this company!
Adrianna Cooney
5 years ago
Tony Sena from Affordable Services was great to work with. Nice, helpful, honest, quick and clean. He came in assessed the problem, quoted me a price, did the work and was gone. He also answered a few questions I had about other issues. I would definitely recommend him and his company for any of your plumbing or HVAC needs.
Kurt and Nathaniel were exceptonal! Polite, professional, expert, and patient. I highly recommend them and their company.
Had an outdoor faucet break and wasn’t sure if water was leaking inside the wall or not. Tony came out exactly at the time he said he’d be here, took a look at the faucet, diagnosed the problem and gave me an affordable solution.He was quick, professional, and more than willing to explain the details of what went wrong and how to prevent it in the future.Will definitely use them in the future.
Tony Sena was excellent explaining and fixing our water heater problem. We are very impressed and we definitely will keep calling Affordable Service for all of our plumbing needs in the future.
Service was prompt. The plumber did an excellent job.
Lauryn Zarikta
3 years ago
My husband had me call this place for repair. They have been reasonable in the past and fair in price. This time I was charged $350 for a 20 minute repair with for about. $10 part. I will never call this place for anything ever again!!!!!
Jennifer Willis
2 years ago
Chris came out on a Sunday, major clogged drain! Professional, thorough, and timely service. Thank you so much!
Laura Seavers
a month ago
Great service and response to my request for service
Richard Abitz
a month ago
Very professional organization. Noah and Patrick were knowledgeable about the system and promptly identified and fixed the cooling unit.
Tressa Paxton
2 months ago
Jeff was early, so polite and reminded me I had previously had a maintenance contract. I signed up again right away. He was clean, cordial and so polite. Wonderful employee and great experience.
These guys were wonderful! Very polite, respectful and honest. I would recommend them any day. Thank you guys for being so great!!
Charis Perkins
10 months ago
Great company and great service! This is the second time I used their service. The first was on Super Bowl Sunday!! Chris came out bright and early, very helpful, professional and fast. Fixed our clogged toilet, second time came to fix our toilet and shower drain.Thanks again!!! Will definitely use this again.
Had a waterline leak in the front yard and Nate Hopkins showed up and diagnosed the situation and repaired it in a professional manner and it was a leak that was at a connection that was supposed to be replaced when I had the water lines through the entire house replaced in 2013 , the replaced lines didn’t go anywhere near the meter like I was told they would be back in 2013, old pvc still runs from the meter to right outside the house.My bad for not getting more involved and paying attention back in 2013 .Makes no sense to leave old lines when doing a complete overhaul. (Hard to inspect work done when covered in 3 feet of dirt)Anyway, For plumbers I HIGHLY recommend Nate Hopkins and for A/C heating I recommend Bill Norton BOTH from AFFORDABLE .Affordable has come to my rescue many times and for that I am thankful.
Andrea Galietti
4 years ago
Great service. Always professional. Love having my sink operable again.. Kurt was awesome and knew his trade...Thanks Affordable
Susan Mateyka
4 years ago
This is the third time I have used Affordable Service Plumbing , but this time I was extremely pleased with the knowledge and professionalism of Tony Sena. He was very helpful by explaining my concerns of a possible more serious problem by letting me know it was a minor one that I can take care of with a little prevevtive maintenance. He will definately be my first choice the next time I need services from Affordable. Thank you.
Jeff Lant did a wonderful job repairing our unit. He came out to our home and was very thorough and informative with his assessment of our unit. He fixed our unit quickly and provided us immediate relief. I appreciate his professionalism and kindness he showed. We will definitely use this company if we have any issues in the future and I will recommend them to anyone I know.
Great service. Problem fixed. Tom was prompt and explained options. And fixed the problem.
Matthew pozun
5 years ago
Affordable put a new air and heating system in my home. They did excellent job, and I would highly recommend affordable.
Marcos Archuleta
2 years ago
Tony and his helper were very helpful. They helped me with my kitchen sink and had all of the tools necessary. Very professional, timely, knowledgable, and quick to finding solutions.
Michelle Walters
a year ago
Absolutely wonderful, nearly immediate service. Kevin was professional, thorough, and explained everything as he went along. These guys are great!
Danielle Lovato
3 years ago
WORST customer service experience ever. Asked to speak with a supervisor Kevin came on the phone explained to him our situation he hung up on us. Call back and he said that there was nothing he could do for us everybody did not have air conditioning right now. Have to call another company to fix a mistake they should be fixing
Rachel Valandra
2 years ago
Wonderful service! Gave me hope in using our swamp coolers for a couple of more seasons! Very detailed in what they saw and did to the swamp cooler. Chris and his partner are so professional. Cannot recommend them enough!
Had power surges over the weekend that impacted our AC units. Called the number after hours, explained our situation and the next day we had a technician (Delmore) out who was punctual, professional, and safe (wore a mask). Got our units inspected and up in running with peace of mind! Everyone at Affordable we spoke with were extremely helpful, honest, and kind. It's our new go to for service!
Lenora Shorty
5 years ago
Adam was great! Came out within an hour on a Sunday. Price was reasonable for an after hours/weekend call. Thank you guys!!
tracy hartman
4 years ago
Chris and the guys did an excellent job! thank you for the HVAC upgrade system! 😊
Clarence J Pruett
5 years ago
iused this company for along time . found out they wasn't doing a good job charged for things that didn't have to be done . didn't do service on a/c correctly . we have a two story house so we put or trust in them. we were having problems we had a friend who is a contractor go up to two story roof to find out what was going on .pads was not on correctly the vents weren't on correctly causes water to leak bearing wasn't oiled belt was ready to break .don't use this company'.
$272 to have a plumber push the roots farther down and never got them out and said he got a grease clog. City of Rio Rancho ran the camera to find them and got the roots out.
They performed a duct cleaning and Kevin L quoted us a price for upgrading from swamp air to refrigerated air that was reasonable and explained the benefits of the system we chose. The crew that installed the new system did a great professional job, we are very happy with the quality and efficiency in which they were able to get the job done. Recently had an issue that Ron, Kevin and Sue helped get resolved. Overall I am impressed with the great customer service and the team here.
Regina Jaramillo
5 years ago
Exceeded customer expectations and professional standards.
Heat to swamp cooler changeover. My first time using Affordable Service. I highly recommend. Responded to a service request within 1 business day. Set up appointment window, techs arrived well within window. Very old cooler, turned out belt obsolete. Tech attempted local distributors, no go. Found out of state; arranged for shipping. Installed old belt to get by until new arrival. Install of new belt to be done without my presence needed. Belt arrived next day tech installed and called to let me know it was done. Fabulous! If you need HVAC call Affordable Service!
Jose Martinez
6 years ago
My experience and my wife's experience with Sherry (Sheri) and Kevin was not very pleasant, Kevin YELLED at my wife over the phone and was short and RUDE with myself, Sherry did not own her conversation with my wife, she said my wife spoke to the OTHER girl, my wife explained to them with had her elderly mother living with us and it was very hot in our home (98') to be exact, they had told her they could not come until next Tuesday but she insisted they come today which they said Greg would be in touch sometime today because they were very busy, Greg had come out the week before to check the unit THEY installed 3 years prior and said nothing was wrong with it my complain then was that it wasn't cooling enough I also told him the unit outside rattled alot all he did was check temperature, at that time he told me I had just used up my labor warrenty, Eric came out and fixed the problem with the unit today $160 + dollars and tightened up everything no more rattling so I'm happy now because it's cooling. I am not HAPPY with Sherry, Kevin, or Greg (he NEVER called us) or the bill. Greg gave me his personal bussiness card the week before told me then IF there were ANY other issues to call him he is the first person I called at 5 a.m., the office was next, no one called me back I understand they dont open until 8 a.m. but no one called me to acknowledge my call, I finally called and I was told that there system was down that they had my voicemail and were waiting for the system go back up to reach out to me. I would like to thank Eric for being very courteous and fixing my problem. They have told me before that if anyone else services my unit it VOIDS the warrenty and that it will COST alot more, I paid ALOT of money for my Refrigerated Air Unit thourgh them so I feel my hands are tied for now.😳😳😳😳
Great service. Kevin was informative and so nice.
Very Professional. Got the job done in minimal time and done well.
Affordable Service was very quick and professional. He did a great job. It was not very affordable though. I was surprised at the amount for the work on a $10 part that only took a little while to change out.
Steve Martinez
6 years ago
Tony Sena came to see why our garbage disposal was not working. As we suspected, it needed to be replaced. He gave us all the info we needed, was very professional and did the job perfectly. We are very pleased with his work and his friendly attitude.We would use Affordable again and Tony S. As well.
Priscilla Rodriguez
2 years ago
James was very attentive, explained what we needed he did a GREAT JOB looks very, very nice! James and the office staff were pleasant put us at ease!
Johnny Garcia
2 weeks ago
Freddie and Bennie came out to replace our water heater and get it up to code. They did a great job and were very professional!! I would highly recommend Affordable Service, Heating, Air conditioning and electrical to all that need these services!!
i Wrote a bad review yesterday before trying to call a manager on my issues and concerns which I should have. Bad on my part, because Kevin the manager came to my house the very next day job was done .... which he didn’t have to but very responsible and respectful .. on his part. He came and was sincerely concerned on my unhappiness with the company and the job of his employees had done at my house. So to have a manager go above and beyond to make a costumer happy, has my business from here on out.And for life.. Yes there are always going to be employees that makes mistakes anywhere you go BUT...I have never heard of a Manager or seen a Manager coming to your house to To resolve your complaint.. So I thank you Kevin and Affordable heating and cooling.And next time before I go and hurt your company name or any company, by giving a bad review, I will call. I know you all at Affordable work very hard to do your jobs well done and have very respectful and Courteous employees to the costumes.
Terbo Terbinski
2 years ago
Waited almost a week for them to come out to look at a one year oldRinnai tank-less water heater that they originally installed and programmed.When they showed up I told them what I thought the problem was which had nothing to do with the install and something to do with the timer for the recirculating pump. They first questioned if they had worked on it before and I said yes. I then gave them the name of the plumber that had set it up and the man said I never had anyone by that name work for me. So I showed him the card from their company with the name of the plumber that had installed it and he said he did not remember him and then took the card and put it in his pocket. I ask if he wanted to see the invoice and he said he saw the history of it. He put his hand on the pump and said it was not supposed to be hot. Later i did find out that indeed it does get hot because it is pumping hot water. After about ten minutes of being at my home he said we don't work on this brand any more and i wont charge for this call and they left. I just wish they told me that before when i made the appointment and did not waste my time.
I called Affordable Service Heating and Cooling to get a part on our air conditioner. We knew how much the part would be because we found out in advance. (200.00) and about 30 to an hour labor.When the technician came to give us a quote he said it would be 800.00 plus taxes.We asked him how much the part was and he said he could not disclose the amount.We of course, did not use their services and called ABQ Temperature Management LLC which was the best decision since they were so professional and conscientious about their charges.I think Affordable Service Heating and Cooling should consider changing their name but if you as a costumer, are rich and have a lot of money to spare and don’t mind being taken advantage of give them a call.
Water line into house needed repair.
Frank Faustine
3 years ago
Great serviceman. Arrived right on time. Explained operation of the thermostat and heater. Recommended carbon monoxide detector due to the age of the heater. Took his time with us and was very personable and professional.
Tony came out in the cold and snow to fix a sewage problem. He was fast, efficient, and most of all effective! Problem solved in under an hour. We will definitely use this company again and recommend them to others. Lastly, as the name says, the service was affordable. We'd give more stars if we could!!!! Thank you!!!!
I called Affordable Service and was told they could not repair my furnace, only install a new one for $2600. I called another company and it is now working for under $100.00.To answer your question below. Yes, after the $100 repair, which apparently a very simple repair, my furnace is still working perfectly. I was not given any options but the diagnostics fee with no details regarding the problem and a quote for a new $2600.00 funace.
Georgette Lombardo
5 years ago
We were in a difficult place, late Sunday afternoon in July with a broken air conditioner. I called six different companies to get our unit looked at for a possible same day repair. I got a call back from Affordable Service Plumbing, etc. and they were able to come same day to fix. They arrived at the time they had told me and were able to repair our unit and get operational that night. It was more expensive due to the fact it was Sunday night, but having our A/C working that night was awesome. It had hit just over 100 in our neighborhood so the house was way too hot. Very professional, went right to work, and fixed it. They were here less than an hour in total. Kevin and Leah were my heroes that night!
REVERENDBOOGIE
5 years ago
MY TECH TONY WAS AWSOME TO WORK WITH AND DID AN AMAZING JOB
Affordable Service gave me an honest assessment of my repair needs and were very professional when completing the repairs.
I have used Affordable Service before and will do so in the future. Top notch service.
The service is quick and great, a lot of times they can do the work the same day! Wonderful service.
We are new to Rio Rancho, had just bought a house, and discovered that the water valves for the washing machine needed replacement -- badly! We had researched plumbers online (google, BBB, etc. ) and decided to call Affordable Services. Excellant choice, to say the least. Thomas was available and in our neighborhood, so he came by immediately. Because the house is older ('85), the valve box threw him a problem as far as accessing the valve pipes, but he knew exactly what to do, and had us up and washing in no time. So kudos to Thomas and Chris (x2) for their excellant service, as well as the office scheduler (I apologize for forgetting her name - very helpful and friendly) for taking care of us. We will definitely use and recommend them for future needs.Steve and Leslie
Barbara Winslow
6 years ago
Bob (?) and his trainee were here at my house on 9/2 to replace the pilot assembly on my hot water heater. They did a very thorough job and were very courteous and friendly to both my husband and IBarbara Winslow
Extremely friendly and knowledgeable. Explained everything he did and let us know what needed to be done and what it would cost. Daniel Garcia and Travis gets a 5 rating.
After shopping around for a company to install refrigerated air to our home, we settled on affordable service, and couldn’t be happier.From the estimator spending lots of time here explaining the whole process to the installers, everyone was extremely polite and personable. I will gladly recommend this company to anyone without hesitation.
Daniel G. with Affordable Service came out to address my furnace when it stopped blowing hot air. Not only was the service call within the same morning I called, but he thoroughly explained the problem, fixed and performed additional services I needed to ensure the furnace was clean and up to factory standards. I am extremely happy with Affordable Service and will be using them as my go-to for heating and plumbing calls! Thanks again for the killer service!!!
Thomas came out to repair a broken bathtub faucet. He did excellent work. He was friendly and knew what he needed to do. When he was finished all worked well, he cleaned up and was gone. Next time I need a plumber I'll definitely ask for Thomas he's one of the good ones.
Time for getting the cooler ready for those hot summer days! I called my favorite company, Affordable Plumbing, heating, and Cooling on Northern Blvd in Rio Rancho NM. They got it ready in a jiffy! I am so grateful for this company and Kurt is my go to guy! He's so personable, professional, very thorough and always takes good care of me! They are very reasonable too. If you ever need help, I highly recommend them. They always have someone on call too if you are in a pinch after hrs! Why call anyone else when you know they will take good care of you too!!!
Maureen Casey
a month ago
Thomas did an awesome job for me. He found the problem and fixed it in short order. He totally ROCKS! Thanks, Mo Casey
Kurt was prompt, efficient, and professional in his visitl to replace a NuvoH20 cartridge. I have used AFFORDABLE SERVICE a number of times now and see no reason to change. Five stars.Jo Bryant, Albuquerque
I called Affordable on a Monday, they came to my house within an hour and provided an estimate immediately for a new swamp cooler. The price was reasonable. I told them to proceed and they had it installed by Wednesday afternoon (two days from when I first contacted them). The job they did was perfect and they are extremely professional and friendly. They were referred to me by a friend, and would I would recommend them without reservation.
Natasha Floyd
5 years ago
Greg and Gaston were great technicians. My husband and I have had several technicians do a diagnosis on our AC and did not get it right. Greg and Gaston got it right first time and repaired it the same day. Awesome crew.
Chris Kahns is profession, polite and easy to work with. I would recommend Affordable Service to friends and family.
Highly recommend Affordable Service! They have done several jobs at my house, and I couldn't be happier. I had the good fortune of having Kurt sent out for the first job and I've been requesting him ever since. He's a true professional, friendly and comfortable, and always looks to fix the most obvious thing first rather than just start ripping walls and floors apart. I have one more large job that I need to schedule (replacing an old section of polybutylene), and I will be calling Affordable to do that job and definitely requesting Kurt. Finding a company that does quality work at a fair price with great employees is priceless. Thank you Affordable Service, and thank you KURT!
Patty Chasseur
a year ago
Anthony was our service tech. Very professional, he explained everything to us regarding what the problem was. I would definitely use Affordable Service Plumbing again.
Bob and the whole crew at Affordable Service do an excellent job with very professional service. Very knowledgeable and helpful. Thank you!
Detailed review of entire system; technically proficient diagnosis of deficiencies; efficient and effective resolution of those deficiencies. Thank you to the most professional, knowledgeable and personable technician, Lukas Cardwell.
John Felicia Spicochi
4 years ago
Affordable is the ones we call. Always a fair price. Kurt is AMAZING! We have a tempermental tankless water heater and Kurt has is always able to get it up and running. We know when we call we will get help right away. Always professional, timely, and he has taken the time to help us understand our system.
Aaron Elsmore
4 years ago
Thomas from Affordable Service was kind, patient and knowledgeable about our HVAC system. We just moved into our home to find out the AC wasn't working properly. Thomas was able quickly diagnosis the (multiple) issues and clearly explained them to me. We are very grateful for his expertise and professionalism and will be using him for any future plumbing needs. Thanks again!
Great, friendly customer service! The technician really took the time to explain everything to us. Overall great experience.
I called affordable service to get a burst pipe fixed. They had a technician come out to my house and give me a quote. The Affordable Service technician said to go ahead and buy the parts at lowes. The next day I called the technician because he was late to come install the parts, except this time the technician didnt answer. Aparently he was fired the day after coming into my home! now I am stuck with these parts and still have water shut off and a burst pipe. THANKS FOR NOTHING !
Kurt came out to install a new bathroom sensor faucet, and to repair an outside faucet. He was kind, friendly, professional, very knowledgeable. He explained things to me also which I appreciated. I highly recommend Affordable Service. They take pride in their work! Thank you Affordable for coming out so quickly and doing another outstanding job! God bless you all!Deborah J. 🤗
Shirleen Lanham
2 weeks ago
Craig was well-informed, and very willing to brainstorm a way to change the quite inaccessible pads in our evaporative cooler.
He patiently explained what he was doing, and answered all our questions.
Would definitely request that he be our technician in the future.
Greg was polite, knowledgeable and quick. Left his number to call if we have any problems. Affordable should keep him.
Douglas Silcox
3 years ago
I called Affordable service plumbing to fix the popup assembly and PTrap They showed up on time and fixed the problem within an hour but then the affordable became unaffordable at a $267.07 bill.I went down to find out why it was that high and was told because his people are certified and that they get an approval on price before they start the job .They called the service guy and he said he got an approval from the husband but L was at work and then he changed it that he got it from my wife.Not that he was wrong I guess it was just an oversight.I was very unhappy with the way it was handled and that much money for what was done.Their attitude was not one that I will ever deal with again.SO ENJOY the $267.07 it will be the last from me.If anyone asks about your service I would tell them to get someone who cares about you and not just your money.
cameron martinez
6 years ago
Reconnecting a loose wire and (unnecessarily) replacing an outlet was simple enough after the diagnosis. 2 workers for 40 minutes, less than $5 in parts, and the bill was over $300, I understand you need to profit but even if you're paying these guys $70 ea. per hour, your margins are 100% and far too great to call yourself affordable
Thomas is a wonderful tech. He was friendly and very informative.
Ashley Warren
2 years ago
Bill was my service guy. Very helpful and friendly. We appreciate him coming out today!
BERTRAND CHOUINARD
5 years ago
Excellent service. Kurt was courteous and accomplished the service in a professional manner. Great service with a quick response time.
Affordable Service installed a new water heater, furnace and added A/C at the same time. Joe and his team (Story, Patrick and the electrician) arrived on time and were very professional. All the work was coordinated and everyone knew what to do and were very courteous. The job was very tedious since the work space to install the HVAC systems was not quite adequate for the size of the equipment to be installed. Joe and his team were very creative in making the available space work.I am sure another crew would NOT have been as creative. I give them SIX stars out of Five.
Dale Llamas
11 months ago
Kevin is GREAT! Went out of his way to make sure we got our faucet fixed!
Reliable, affordable, and friendly. Kurt, and others with Affordable Service Plumbing, Heating, Air Conditioning, and Electric have assisted us with several different plumbing fixes and improvements at my house. Kurt, and all the people at ASPH, always do what you ask and look for additional ways to help improve a property. Thanks Kurt and everyone at ASPH! I would highly recommend this company to friends and family!
Called out Affordable to take a look at our furnace. Kevin walked us through the diagnosis, and we agreed it needed to be replaced. They got a new unit to our house that day and by that evening it was up and running. Should have replaced it years ago if knew it would go so smoothly. Kevin and his helper, Cory, were very professional. Got the old unit out quickly, installed and tested the new unit and even programmed our thermostat. They cleaned up behind themselves and left the house as they found it. Highly recommend Affordable Service.
We contacted Affordable because our outside faucet had a slow leak. This was caused by our not disconnecting our hose from the faucet in the wintertime we learned. They sent Chris who had to remove the faucet and replaced it with a new one. This meant that he had to cut an opening in our inside wall to access the piping because there was a clamp that was holding the piping that secured the facet and it couldn’t be removed from the outside. Anyway he did an excellent job. Every time we call Affordable they come right away and get the job done at a reasonable cost.
Lucas was very professional and courteous. He explained exactly what was needed and worked toward the solution. I would highly recommend Affordable Service and Lucas for any HVAC needs.
After a site visit they don't return your calls or send a quote. The guy who came to the house spoke more to my son about conspiracy theories and anti vax then the water heater. I called him the next day he said he was busy and would eventually put something together, then never heard from him since. We ended up buying new AC, water heater and Heater from Wagner with full service!
Freddy was on-time, friendly and honest. Did repairs in a short period and had H20 back on to use.
Patricia De Baca
5 years ago
I am always pleased with the service and the staff.
Louella Farrell
4 years ago
We just had our cooling system upgraded from evaporative to refrigerated air. Noah came out and gave us the estimate. A really nice guy. We’re so satisfied with the service we received! They are true professionals. They sent four employees out on the day they did the job, so they finished in one day. Everything was done professionally. Thank you Afforadable Service!
Tony showed less than one hour after I called for appointment. He finished in approximately one hour. Leaks are fixed and work areas left clean and as he found them. This is at least second time I have used Affordable and all occurrences have been 5 star.The missing star is due to Tony not wearing any PPE given the state's current virus protection guidance.Cost of service was more than I was expecting but given the prompt response and service and positive result I would recommend Affordable to others and will continue to call them when I require plumbing or HVAC service
Frank Sanchez
3 years ago
Great customer service by Chris Kahns.
Jerry Phillips
3 years ago
Wanted to charge 70.00 to estimate a inflow air distribution box proposal.....you dont charge a customer for a proposal...all this means is you are not sure of your pricing and want to tie the customer into taking you highly overpriced estimate......poor business representation. Doesnt matter if you refund the money back....if you dont choose you because you are not the best quality and price you are out the money for a proposal...which should be in good faith from the company you use and not feel the need to gouge you for money for showing up....in your response you said the fee is to ensure the job is done right.....how ignorant do you have to be to want me to pay you to ensure you do your job correctly...what a joke.
Tony did a great job. Very happy that our water main leak got taken care of so quickly.
Keith Little
6 months ago
Affordable did a great job fixing our main waterline leak. I called @ 7:30 in the morning and they had someone here at 11:00 that day. They were reasonably priced and everything is fixed as it should be.Thank you Michael Sena for doing a great job.
Horrible customer service. I guess because it was 5pm he wanted to get home. Showed up not a hello just said old furnace get you a quote for New one 2600.00 the check furnace control board is out 500.00. Then 5min he’s done ✅ send you a email with the price of a new one. That’s 75.00 sign here. Out the door no good bye...! I think I’ll let someone else pay for their commercials!! I think the 5 star rating are a joke!! For real 😳???? Go somewhere else.. I did and definitely anyplace has to be better. I’d rather give the next guy 100.00 before I’d get these guys 1 cent..just saying!!!
Margarita Pleasant
4 years ago
This is the second time to Bob has come out to my house in the last two years. He is great very personable knowledgeable customer service oriented and I appreciate the fact that he took the time to explain all the issues that I had at my house. I’m very thankful to affordable service plumbing for keeping someone like Bob working on their team. Thank you Bob you saved my life this past weekend
The work ended up being ok. However front door consistently left open while going in and out, the heater was running. Both bathrooms left in slight disarray after work was done. I've had other folks from this same company do a better job. I was contacted by their General Mgr. He said could we check out the problem. A second tech came out and fixed the issues. I will say they do work with the customer and I will use them again.
Tony fixed everything quickly and got us back up and flowing.
desiree perriguey
5 months ago
Tony and Brian arrived on time and went right to work repairing/replacing bathroom sink faucets. Tony went above and beyond and I appreciate that immensely! I will definitely be calling Affordable again!
We told our family and friends about wanting to get an HVAC system for our home. The majority recommended Affordable Service. We chose this company because of their inputs as well as reviews on the web. We also favored them because they belong to the BBB.
Stewart Halbig
5 years ago
Kurt was great to work with. Did a great job both on a shower leak and a full valve replacement in the other tub/shower. Looks and works great! Have used Affordable Service a few times and have been very satisfied.
tony and gabe were great, the service they provided was excellent. thanks to affordable for being early for the service call.thanksedward miller
Jordan Von Unschuld
4 years ago
Fast service, knowledgeable and pleasant technician; definitely recommend for plumbing service
Darlene Albano
3 years ago
Outstanding service! Used them for AC repairs. Have had water heater replaced and electrical work also done with them.
Cleaned out my air ducts and did a great job but left a bit of a mess. The manager called me to resolve the issue personally and was very professional. Would use them again!
Tony did a great job troubleshooting the issue and fixing the problem.
spring service of air conditioner and system components.
Thanks you for fast responded. The technician shown very honest and professional
lorraine morgan
3 years ago
Thomas was a pleasure to work with. He gave me several options for doing the needed repair at a level I was comfortable spending. Third time using this company with all positive experiences.
Came out in timely manner. Kevin as Really friendly, knowledgeable, answered all my questions. Great service done in 2 hours. Did not try and oversell other services. I would definitely recommend to others.
Were responsive to my request for service and fixed the problem. I like how they call to confirm and send an email with a picture of the technician being sent to my house. Thorough and very professional.
James Harrison
4 years ago
Daniel did an excellent job explaining what was wrong, the job only took less than 30 minutes in 95 degree. He was always professional. They worked the job on short notice. Thanks, the wife and dogs are happy. Definitely recommended
Jeanette Apprill
4 days ago
I did get the feeling that they did do what was needed now and gave me enough info to feel I can trust them again in future.
A young man came to change over our swamp cooler. It was the first time he had been here. He was quiet and pleasant. I always ask for Kurt, he has been here several times, and knows the set up. He was busy on another job. I trust Kurt, and in the fall when its time to change over to heat, Kurt will be requested.
We were thankful for their quick response and the fact that our furnace was up and running shortly after their arrival.
I was informed after the workers replaced a fan ….it was not the right one and I was told they have to return to put the right fan motor in
I was pleased with Tony he was polite and got the cooler going and the furnace taken care of in a timely fashion . Thank you
Very professional and timely to fix HVAC unit that was not working. I would definitely be using them again and recommend them for any HVAC work.
On 8/23/2022 we had a new heating system installed. Lukas C. was our installer. Called 10 minutes prior to arrival. Clean installation. Installed digital thermometer/timer. Explained how the system works. Showed us how to install the filter. Answered any questions we had. Told us if we had any other questions at a later date to give him a call. Left us with a visual copy of instructions on how to work the thermostat. Made a very nice clean installation. Thank you Lukas for all your help and a job well done.
Linda Gallagher
3 years ago
Affordable Service converted my home to refrigerated air last week, installing 2 systems (1 upstairs, 1 downstairs). Each system was installed in 1 day. The team arrived on time both days, and did a thoroughly professional job.Joe K. was in charge, and explained/discussed various aspects of the work to me as the day went on. He was personable and also very capable. When it was all said and done, I was thrilled with my new heating and cooling systems (and wi-fi thermostats). I'd recommend Affordable Services and Joe to anyone needing HVAC work.
I have used Affordable Service for all of my plumbing, heating and Air Conditioning Needs for 8 years. We just had a Tankless Water Heater installed by Bob S. Bob was a pleasure to work with. Very professional from estimate to completion. He went above and beyond to ensure our satisfaction. Highly recommend Bob and the entire staff at Affordable.
Kathy Christensen
6 years ago
On time, and provided education and worked with me on what was affordable to me based on my personal situation. Adam had a tech with him and they both worked well together with a good attitude! I am so pleased that I now have someone I can call on for additional service at my home! 5 stars to the team!
James arrived on schedule, with all the necessary tools, and took care of the replacement. I was pleased that he noticed the original was a combo Smoke and CO2 detector. The replacement was only Smoke Detector. He made certain i had CO2 monitors in place - and in a much better location than my ceiling. Affordable Service is SO easy to work with - Thank you!
Affordable Service replaced our evaporative cooler with an American Standard Refrigerated Air System on 11/8/2021. We didn’t need to use it until May of 2022, and by then we were not sure that the unit was working properly. Ron answered most of our questions on the phone and scheduled Patrick Tipton to visit us in person about a week later. Patrick called before he arrived and was able to arrive sooner that our scheduled window.Patrick verified that our unit is working properly and even applied an additional layer of duct seal paste around the outside condenser. He explained in detail how refrigerated air works and told us exactly how to program our thermostat to provide us with a cooling at maximum efficiency.Patrick is professional, knowledgeable, and patient with an old guy like me with lots of questions.This is the second time we have contracted with Affordable Service. On February 14, 2018. Tony and his crew installed a ne water heater. Tony, like Patrick, explained in great detail how to operate our new hot water heater and even modified it to include an easy to use valve so I could drain the water heater twice each year.You better believe that the next time I need anything to do with pluming, heating, and air , Affordable Service with be my first call It really is True: “They’re Not Just Good, They’re THE BEST.”Have A Happy Day😊Jim Simpson, Satisfied Customer
Great company, Joe is a great tech.
Bernadette Perea
2 years ago
Fixed leaky toilet. Did an excellent job. Prompt, courteous efficient.
Mr Keanu was just at our property to service our central heating and air conditioning unit. He was very professional, polite, and courteous. He took the time to explain what he did to complete the service process and took the time to answer all our questions. Thank you very much Mr Keanu we greatly appreciate you! You have integrity.
Claretta Griego
5 years ago
My service professional Tony s, was on time, professional and extremely helpful. My experience was very positive. Thank you Tony. Thank you affordable Service Plumbing!
Mandisa Bonner-Valente
2 years ago
They are amazing did a great job helping to get me back up and running.
Edward Lovato
6 years ago
Great service and high quality work. I called due to a flood emergency early in the morning and they responded right away. Very happy with their work.
Maryhelen Jones
3 weeks ago
My husband and I have used Affordable Service for a number of household needs and repairs. They are reliable, professional and willing to explain what they are doing as they perform the work that was needed.
Robert Nelson
5 years ago
Eric was very professional and walked us through the nature of our furnace issues. He was efficient and delivered good customer service. Our issues were handled to our satisfaction.
Old heater was on last leg. Bill came to look at it and found it wasn't burning correctly and told me about it creating soot and can't thank him enough for the information he told me. Found out that they could replace it the day after we asked them to order it i was impressed. Thank you to Joe for installing and for Michael for coming out and replacing a leaking hot water line on the same day. Very grateful to everyone at affordable services.
Tony did a great job for me! Highly recommend
Came within time you said . did good job at fair price. Thanks
Air conditioner not cooling house that we just bought. Asked home warranty company about it they sent this company out. Gets hot in the afternoon guy didn't even check pressures on the unit he literally said within the first 5 minutes of being in the house there is nothing they could do. He said the HVAC system was to small for the house and walked out took him over ten minutes to put my inside unit back together. When we got it inspected before we bought the house the guy came out and said ther was some issues but couldn't check the pressures due to being cold. Not one to leave long reviews but the distrustful and disrespect my wife got was outrageous. Called American ac and heat for a second opinion. Not the case when it comes this company want your money but not fix your problems. I work in customer service and if I was home I would have told him to give my money back
Great company to work with. They installed our A/C unit a couple years ago, removed the old swamp cooler, replaced our furnace, and replaced our water heater all within normal business hours and it took them only one day. Financing is available as well. They also have 24/7 on call support. Very competitive prices, did a lot of research before ending up working with this company. Highly recommend them.
The technician Bill was very knowledgeable in installing a new condensing unit and updated the type of refrigerant. Was very polite and professional. He answered any questions I had with ease. Would definitely recommend Affordable Service.
I have worked with Affordable Service for furnace and water heater replacements for around 12 years now. They have kept my appliances working very well. The technicians have all been very knowledgeable, respectful, and pleasant to work with.
Highly recommend affordable they did a furnace inspection and arrived on time were very professional and took the time to verify a great job.
George Maracas
2 days ago
The evaporative cooler failed the same (very hot) day house guests were arriving. The time from initial call to repair was around 2-1/2 hours. Chris K was pleasant, knowledgeable and helpful beyond what I’ve experienced in the past. He also had the 3 required parts with him. Thanks Chris!
Dorothy Stiles
3 months ago
Kurt is always friendly, professional and provides excellent service
Greg and Gaston serviced my air conditioner this morning and they both were friendly, courteous, and efficient. I have always had excellent service from this company and their employees make the difference.
My parents and I have used this company for over 20 years for all of our plumbing/heating/cooling needs. They installed a complete AC on both homes and did a fantastic job. Always polite, responsive, and on time! They have been in business for years and have a good reputation in the community. I fully trust this company.
On time, knowledgeable, efficient, and courteous. Very satisfied with their service!
Jonah Michea Judy
5 years ago
Kurt was very nice and got the job done ASAP.
Cornelius was very professional and did a high quality job. He was very courteous and pleasant to have performing work at my residence.
Very professional, gave us some good tips about toilet flappers. Thank you Tony!
Dolores Schnieder
2 years ago
My heater quit working on a very cold night. I left a message and went to spend the night at a friend's house. I chose to wait until the next day to avoid after hour cost. By 7:15am the next morning they were calling me, that they had a cancelation & could be over at 8am.James Hulse came over was very professional and respectful. He explained things to me & answered all my questions. I would highly recommend them & I'm asking for James if I need them again.
Duke Patterson
2 years ago
Put me off for 3 weeks, free home inspection only if you are getting a new unit. False advertisement. The gentleman I spoke with sounded like they didn't want the work.
Connie Pasteris
6 years ago
Thomas was wonderful! He took time to thoroughly answer all of our questions and didn't pressure us into anything. I am pleased with the workmanship and professionalism.
Abigail Scott
6 years ago
I so appreciate the professionalism and the support from the Affordable team - from the front desk to the crew when they come and fix the issue.
Chris and his team were great, they finished the job early and went the extra mile and activated my furnace for me as well.
On Saturday December 29, 2018 my heater went out and was blowing cold air. I had to work and my wife and son were at home with no where to go. I called several places explained my situation but they were all busy with other jobs. I then found Affordable services and spoke with Leah. She said they were extremely busy also but she would see what she could do. Leah called and said one of the technicians would be out to help us. I would like to note that the courtesy and the the professionalism was wonderful from Leah. Technician Kevin should up and was extremely polite and respectful found the problem quick and began working on the issue. I have always used another company but after dealing with Affordable services I will use them for all my services. The professionalism and the customer service was the best. Than you.
Bruce Young-Candelaria
a year ago
Prompt, professional service
Prompt, professional and personable. Explained in layman’s terms and answered all my questions. I will definitely use Affordable again...if Chris is available.
Betty Jennings
5 years ago
It meets our needs beyond what we expected.
I called with a minor kitchen drain problem and was able to get an appointment the next day. Tony S was polite and efficient fixing the problem and informative about preventing future problems.
I wasn’t impressed at all. Lack of transparency on their charges and believe me, their name is a rhetorical name, nothing affordable about them!
Jason Kritter
6 years ago
Excellent service. Affordable Service was able to get me an appointment within 2-days and my problem was fixed within an hour. My technician, Tony, diagnosed the problem immediately and he had the materials in his truck for an immediate fix. Awesome work.
I called Affordable Service to replace my single capacitor to dual capacitor for the outdoors AC unit. The technician, Greg, came on time and provided a quote of $192 dollars. In addition, Greg recommended the installation of a hard start kit. He said that this would be an additional $317 dollars. He also offered a 10% discount so the overall bill with tax was $510. The repair took about 10 minutes and it was really a single repair because all he had to do was open the unit, replace the capacitor, and connect the hard start kit. Upon research, I found that both parts cost at most $100. The whole repair should have been no more than $200. In my opinion, they are not affordable and I would not recommend their services.
diane brudnicki
5 years ago
The technicians who serviced by furnace and got it ready for winter were very efficient and got the job done quickly and were very pleasant to deal with.
Breanna Hawkins
5 years ago
The technician showed up on time and fixed our heater in a timely fashion.
Nicole Martinez
6 years ago
Kurt was awesome! He was on time, fast and efficient! I woulf highly recommend hik and his company, I plan to use them again in the future.
Affordable is absolutely the best! They communicate with you throughout the entire process, their pricing is competitive, and their staff are wonderful. I could not be happier with my experience. Their work is excellent, you can really see the quality.
Kevin and Team are great to work with. I have always recieved an honest quote and honest work from this company. Thank you for the quick response to my issue and for always giving reasonable options to me and for the honesty when explaining my issue. Kevin is an amazing rep and technician
James B Sloan
10 months ago
Patrick repaired the a/c portion of our combo unit during mid-summer, and I was impressed with his professional attitude, his timely arrival, honestly & clearly explaining the problem and how it could be repaired - which he then efficiently did. When we experienced a heating problem with the furnace portion of the unit during a chilly Balloon Fiesta morning, I specifically requested Affordable send Patrick, and his responsiveness was similarly exemplary, making another frustrating experience better.
Chris was professional and knowledgeable great service and they took care of me the same DAY! Highly recommend
Howard L Hinman
3 years ago
Chris K. was punctual, personable, professional, knowledgable, and did a good job assessing the plumbing issues. He has done work for us previously and we are very satisfied with his work every time he comes.
I bought a home built by Twilight. My HVAC system was installed by Wong who did not register my HVAC equipment. I repetitively had problems with it since I moved in and Wong who is not certified with Carrier kept coming back to trouble shoot my HVAC. I finally called Carrier who told me to use a certified Carrier repair company -Affordable service. Kevin Lenkowski fixed my HVAC SYSTEM and explained how the system worked and why it malfunctioned. They are great!
He was really courteous and hard working. It was a pleasure to have him here.
William Kearns
3 years ago
I awoke early one morning this week to prepare for the day and found I had no hot water. I figured the recycling motor had failed. I went to the garage to inspect and found a pool of water in the pan beneath the hot water heater. I assumed the water heater was shot and so I came in and searched plumbing companies in Rio Rancho. Affordable promptly came up and I saw the ratings and read the comments. I compared companies for a minute and immediately called Affordable. The response was quick and they made an appointment. Kurt Hill and Cory came promptly at 10AM and examined the water heater and found a leak in the piping above the water heater. He corrected the problem quickly. I shared some other concerns with toilets and sinks which they fixed. I felt the dishwasher might have a small leak so they checked it out and found it did have a leak and the supply line was swollen twice its size and was vulnerable for a break. He disconnected the dishwasher at our request because he said the motor was shot. He made a video of it leaking to assure us. This lead to a question about what our water pressure was set at. It was 100 plus. That explained a lot about problems we were having with sinks, toilets, and appliances. They searched out the supply lines to the house and placed a water pressure regulator by our main water supply to the home.I thought that the bill would be extremely high because of the hours they spent at our home. To my surprise they were extremely fair and reasonable.My wife and I are so grateful for these two men and their friendship and trusting nature. We would recommend Affordable Service, Kurt and Cory for any of your heating, plumbing, and air conditioning needs.Jim and Donna
Jeannette Jenkins
2 months ago
Patrick T was able to identify and repair an issue with both units! He was professional, courteous and efficient
Anita Valentine
6 months ago
We were without a heater for almost 2 weeks. There was some confusion about the motor that was ordered but it was repaired today, finally. Thank you Kevin Le
David Sisneros
5 years ago
Hi I would like say a couple of things about a guy you have working for you his name Tony S. he's a plumbing technician and I think he is your best employee he has done several Jobs for Westwind properties and has done a wonderful job he has always been very nice to my tenants and they have expressed to me the importance of this , he does his work with the upmost professionalism ,he is courteous and good at is job..I will use your company more often and will request Tony for all my plumbing needs.he does things the way I would do it if I could when I could back in my day..HE understands the importance of taking care of me and my Tennants quickly, to make our plumbing problems seem minor ( no worries) i got this.attitude ..thanks Tony good job..respectfully David Sisneros Westwind properties LLC.
Tim Haverman
11 months ago
Kevin did an amazing job getting to the root cause and completing the repair quickly.
Karen Vitacco
5 years ago
The plumber, Kurt, was the most professional service person I have ever had in my house doing a repair since I've been in the house (over 20 years). I would highly recommend Affordable Plumbing to all my family, friends and co-workers. The dispatcher on the phone was also very calming and extremely nice, I am sorry I do not remember her name but she was the dispatcher on June 30th in the morning.
Scott Brixen
2 months ago
I've used Affordable several times over the past year - for both my home and my rental properties. They've been fantastic...they show up on time, communicate well, and get the job done. Highly recommend their services.
Phillip Sisneros
4 years ago
Daniel Garcia and Chris were consumate professionals who also possessed that human touch for us. They both were so friendly and polite, as well as extremely diligent in explaining the problem causing the base of our HVAC unit to leak. They performed the necessary repairs in short order and explained exactly what they did so we understood. As customer's, we were so pleased and put at ease with these gentlemen!
Michael Hoffman
5 years ago
Our experience, from speaking with the after-hours operator to the service call with the responding technician Thomas, was excellent. Thomas did a great job. He quickly determined and corrected the problem with our water heater and fully explained the repair he made. Thank you again to Thomas. If we need help with our plumbing in the future we will definitely call Affordable Service.
Elizabeth Barreras
4 years ago
My plumber was Michael Tony Sena . He was punctual and courteous. He did a very nice job on my kitchen sink/faucet/garbage disposal. And he cleaned up water spillage after the job was done. I am very pleased and will use them for future repairs.
Candace Sanchez
3 years ago
Have used Affordable Service on several occassions for different things. They are always professional, responsive and provide quality service for good price.
extremely nice guys came to the house. very communicative and taught me a lot about the house's plumbing. great work
Gary Liljenberg
4 years ago
Daniel was on time, very courteous, let me know what he did and the condition of furnace. answered all my qestions.
Chris is Awesome! Great guy and super reassuring! Price a lot less than I expected on an on-call weekend! Thanks Chris!
Yorgos Marinakis
2 years ago
This is my go-to plumbing-heating-electrical service. I've been using Affordable for several years, at two different houses. I've had them do a bath-to-walk-in-shower conversion, replace an evaporative cooler, clean out ducts, replace water heaters and bring existing heaters to code, replace a furnace, electrical work like a bathroom fan, and more. Highly recommended. Please tip them if you can.
Adam assisted us with an A.C. filter drop down ceiling grate and holder. He was personable, professional, and efficient. Our problem was addressed quickly and efficiently.
They installed a new heater . I would highly recommend. Awesome!
I am very happy with my experience with TONY SENA and the Affordable Service company. Great, Prompt Service for reasonable price! Tony obviously knew what he was doing, was very courteous, and was friendly.Outside hose bib had been leaking (dripping) on the house stucco for a few weeks. Being somewhat of a do-it-yourselfer, I shut off the house water and took the valve stem out to replace the washers. But the parts were so totally corroded that I couldn't do repair myself. I put it back together, turned the house water back on (dripping) and I called Affordable Services.Ron, the scheduler at Affordable Service, arranged for next day service by TONY SENA, one of their plumbing specialists. Tony arrived totally prepared and provided very good service. A professional. He knew what he was doing and replaced the whole hose bib with a new one in less than an hour. He used care. He went so far as to use sealant materials behind the bib flange to make the job last and be protected from rain water getting in the wall.
kevin jackson
4 years ago
Tony was excellent. Great work on disposal and toilet. Highly recommend
Greg and Kurt were very professional and helpful. Prompt service and excellent work! Nicely done and will use your services again!
Richard Salazar
3 years ago
Chris K and his assistant very professional, polite, courteous, friendly and helpful. Both of these men are an asset to your business. Would recommend a substantial pay raise for both of these men.Keep up the good work men!Thank you for the repair work.Richard Salazar
Outstanding service! Called Affordable Service this morning because my 14 y/o water heater had stopped working. Within a half hour Thomas and Gabe were there to assess the problem. They arrived ready to work and were very professional. They gave me a no nonsense evaluation and left to get all the replacement parts. Within a few hours I had a fully functional water heater. Due to my system in the house they checked on my heater to service it and make sure it was operating properly. They made sure the job was done right and they answered all my questions. I will be using Affordable Service from now on. Thanks for all you do.Respectfully, Phil S
Deanne Burrows Piralov
6 years ago
Tech was very informative and willing to explain what we were confused about and while at our home he checked out the entire system to make sure it worked with the new thermostat. Greg called before he arrived to give estimated arrival time and was here as promised and that is something that we deeply appreciate.
Adam did a great job and explained everything to me. He left some of his tools here, we are keeping them for him, when he comes back next thursday June 15
Very professional and prompt service
Great job! The entire crew arrived together and worked as a team. The lead installer, Joe, pointed out a flaw in our existing main duct that connected with the old furnace and fixed it. We appreciate that a lot since we won't be cooling and heating our attic anymore! Installation crew, sales crew and office staff gave us great customer service. We can't recommend Affordable Service highly enough! Thanks!
Ceslie Thornton
3 years ago
I called on a Saturday morning and got the call service within 30 minutes someone from affordable called and talked me through the most reasonable prices I had come across. They set up the appointment for a few hours from when I called. They showed up early, was here explaining everything that was going on. Friendly, reliable and affordable. Thank you.
Lukas did a great job servicing our A/C system. He took the time to explain the problems he discovered with the system and in the future, if I require any of the services this company provides I will request him specifically.
Affordable is the best business we've ever dealt with in the sence that no hassles, no gimmicks, very friendly and above all they value their customers. Noah is awesome!! From the beginning to the end of transacting business and intallatiins of our new A/C was an incredible experiences with Affordable Services. Very knowledgeable crews and friedly. Couldn't ask for more. What a great services.
OSO NUEVO LLC
5 years ago
Tony was prompt to his appt time. He was very knowledgeable about what was needed and he shared his information with me. He was quick in the repair and cleaned up after his work was done. I was very happy with the overall experience in dealing with Tony.Jose Ayala - OwnerPurified Water To Go
I purchased a refrigerated air unit from Affordable 5 years ago. At the time they told me my furnace was in good condition and would not need replacement although another business had given me a quote that included a free furnace. For the past two years I had been having problems with the air unit not cooling my house properly. I had my unit recharged and my duct work altered which cost me close to $500 but it was still not cooling properly. A couple of weeks ago the unit froze up and was not working. I was told I needed a new furnace because the blower on my old one was not working. I was quoted on 3 units from $2500 to $4700. I decided on the $3300 unit. I was told I was being given a discount but when I priced the unit on line I wasn’t. I was angry because had the furnace been replaced at the time of the air unit it would have been half the cost. The unit was replaced on a Friday and on Saturday when I returned home the air was not working. I called the after hours number and they sent out the service manager. He looked around at the unit and the furnace and could not diagnose the problem. He told me to call if the same thing happened the next day. The exact same thing happen on Sunday and another tech came out. He was very helpful and found out that a tube had come off the unit so cold air was blowing into my attic for 2 days which is where my new furnace is located. I am very dissatisfied with Affordable and their lack of professionalism and customer service. I can’t say that I would recommend them to anyone looking to convert from swamp cooler to refrigerated air.
Chris was absolutely awesome. Arrived early, listened to the issues we were having, and quickly diagnosed the problem and had it fixed in no time. I would highly recommend Chris, and also Affordable Service. We have used them quite a bit and have always been very pleased at what a great job they do.
Superb Installation Team. Chris and Kevin completed the mini-split system in half a day. Extremely cordial and professional. Provided helpful insight and recommendations for optimizing existing a/c and water heating units. Highly recommended - least expensive of four bids.
The crew arrived on time and had the hot water recirculation system installed and up and running in short order. The system works exactly as expected, supplying hot water at the most distant faucet very quickly. They left the work area clean and were professional in their work and appearance.
I am always very satisfied and happy with the service and the professionals at Affordable. I Highly Recommend Affordable Service.
We broke a part to our heater on a Saturday as we were starting the heater for the season. this outfit was the first to call us back... we knew the part that we needed, they had the part in stock. We spoke with Leah ..... I asked about the pricing. The pricing was discussed for the work that needed to be done...She told us there was a bout a $70 diagnostic charge (which would go towards the pricing for the part). , $90 after hours service fee. I asked about how much the part would cost she told me about $20....... I agreed to have the technician come out since it was going to cost about $200,.... when the technician arrived, I showed him the part that was broken, he had the part on his truck, and then the fee went to $256 plus the $90 .... You can imagine how irritated I was to find out it was now going to cost me around $350. The technician and I called Leah, in which she replied that the part may have cost around $20 but you’re paying for a service. I was under the clear impression that the service was included in the $70 diagnostic charge........ I would say this outfit needs to be more honest and forthright...... Had I known it was going to cost me that much I would’ve ordered the part from samons and waited two days for it to arrive, it literally takes about two minutes to install! Not good business practice!!!...... I posted the top part of this review prior to the response from the business owner, my original estimate was about $180... Plus tax ... I paid $248.11. The technician was very nice and very professional. They did waive the after hours fee and adjusted the price. I did not ask them to do this, but they did which was good business . Still not what I was quoted, but better than the exorbitant amount they were going to charge me! I originally gave them one star, I’ll give them 2 now.....
Thank you Travis Coming and doing the estimate. So easy to talk to explaining everything step by step. and coming back again today to finish off the work with an another technician I’m sorry I didn’t get his name. Thank you both for Job well done. I will recommend to everyone I know your Company affordable service plumbing and heating. Your Company have Valuable experience employees. I had three other Companies came to do the estimate for this Job. I chose your company because of Travis he gave me time to ask questions and he answered all my Questions. Thank you again.
JoELLEN Owerko
6 years ago
Dennis has been very helpful giving us info and letting us make decisions without feeling pressured and we appreciate that will continue to ask for him for AC needs
Michael Bybee
4 years ago
Plumber came soon after we called and fixed a shower that would not turn off. Great work. Very professional. Will call them next time.
Jessica Price
6 months ago
Service was excellent and I saved several thousand dollars using this company, we're talking $2k-$3k I saved here. Glad I got a third quote and called this company! I was shocked at the higher quotes I received prior. I believe Philip was the name of one of my techs but both men were very professional and did a wonderful job. Thank you again!
Patrick Haarhues
5 years ago
Needed hail guards for roof top heating/ac unit. Called AFFORDABLE service pluming eating and electric in Rio Rancho. Tech arrived at scheduled time and was very professional. Tech proceeded to give quote for parts/labor. It seemed quite excessive so I asked how much the parts cost. He said “we don’t disclose that.” I had a ballpark idea about the cost of the hail guards so I knew they were taking advantage. Called ABQ temperature control llc. The quote I received was for 300 less. In addition this included repairing the fins on the unit from prior hail damage and performing basic assessment on another unit that is on our roof. Abq temp also on time and very professional. Obviously I went with ABQ TEMPERATURE CONTROL LLC. If you Have extra money you have trouble spending affordable service can help. They will get the job done right and you can be rest assured you spent more than you needed to. Get Quotes!
Nancy Blackler
3 years ago
great service. Chris and his partner arrived early and completed the work in a timely manner. They cleaned up after finishing the repairs.They were pleasant and polite.
I called to have my gas fireplace checked, they showed up on time, aND did a great job. Took it all apart and cleaned it out. Made sure no Co leak . For only 69.oo now we don't worry. Thanks Mr ed
Karen Vitacco
3 years ago
Tony is a great technician who is very knowledgeable and very professional. He has been my technician for a couple of years and he always does a fantastic job. I never worry as I know Tony will take care of the issue.
The service I received from Affordable Services was spectacular Rick and Angelo were amazing technicians they do their work with so much care and neatness they go above and beyond to take care of the customer and they are such quiet workers when they were finished it was as if nothing had been done at my house except for that incredibleunit Rick and Angelo just installed.THANKS GLORIA ANAYA
We had an emergency plumbing issue and called Affordable Service, plumbing, heating, AC and Electric. Tony was scheduled for an afternoon service call. He contacted me himself and was available to come in the morning due to a change in his schedule. YAY! He was very professional, explained everything he was going to look at and do for our repair including the total costs. I was very happy with his service as well as the company's quick response to our issue.
Barry Reinholz
7 years ago
Had a loose copper tee on the main water line that I couldn't solder--Rudy was able to get to our home within an hour of the call and fixed the line; even helped with another project (putting in a PRV) on the same water line. Great workmanship and friendly service.
Stephen Woolery
5 years ago
Tony was an absolute delight to work with. Not only was he efficient and polite but he was also very informative and made good suggestions and recommendations. I plan to use him for any and all future plumbing needs in our home.
Jenny Bradford
a year ago
Affordable service you are top notch. Thank you for your prompt contact and scheduling and most of all for sending Thomas as our technician. He is a true professional and we will be using you again because of Thomas. Great job.
Nihilist. Inc
2 years ago
Affordable installed a 40 gallon natural water heater in my grandmothers garage and did not vent it out of the house, she had called back and they claimed they were never out there in the first place, she pulled up a receipt and they told her to call a roofer to vent it out. As an HVAC tech myself, this is UNACCEPTABLE
Our AC unit drain was plugged somewhere and Anthony came out, found a simple problem and got is back to cooling. Great professionalism and service. Will use again.
very god job...i would call Tony if I need another plumbing repair
Prompt professional and polite service
Affordable Service has always done a great job keeping my AC’s going! I trust them completely!
Tony did a great job. Even though he had to wait for the city to come out to turn our water off and then back on, he stayed positive and was very patient. He completed the work quickly and gave us some advice for keeping our drains clear. He even answered a question about the heating unit that Affordable installed for us a number of years ago. Terrific job.
Martha Eastman
a year ago
For the most part I am pleased with the service. I had work done on my water heater, but the serviceman forgot to turn on the hot water valve after the repair. This was late in the afternoon, and the office was closed by the time I realized his mistake, so therefore I was without hot water for another night!
Tony and Kevin R. arrived early within the appointment window. I recieved a call prior to their arrival. Tony provided me with an estimate within minutes. It was over 5K less than an estimate I was given by a competitor less than a week ago. The issue was a leaky pipe above my water heater, not the pipes, water heater and regulator of my previous quote. Tony and Kevin R. installed quality brass pipes and fittings. They also made sure the expander was installed correctly, previously it was not. All was completed within an hour and a half. Thank you for fast, friendly and honest service!
JoAnn Salazar
6 years ago
The guys that came to turn on the air conditioner at my home were very polite and comunicated with me about wbat they were doing..To be honest they were very effectine and polite..I will use affordable air again...Thank uJoAnn Salazar..
Johnell Davis
3 months ago
So glad they have all your major services, you don't have to call around to get the job done.
Had these folks out to look at my furnace as it would not run at all. I was given two options to resolve the issue: 1. replace control board, ignitor, exhaust motor and capacitor or 2. replace the entire unit which is barely 10 years old for nearly $9K. There of course was plenty of pressure to replace the unit, and the price continued to drop as I opted for option #1.Parts for the repair were not available til the next day, and there was more pressure applied to go with option #2. However overnight I had googled the exact model of unit proposed for option #2 and found that one could be purchased for $4200. I understand that one must turn a profit to run a company, and I understand there is a cost associated with installation, but the proposed bill was more than 2x the cost of the unit........ When I built my house ~ 10 years ago we did not pay $9K to put the entire system in the house (duct work and everything).Far from affordable, and I will not be calling Affordable Service Plumbing Heating & Air Conditioning in the future.
marianne ranos
10 months ago
Tony was fantastic knowledgeable and very friendly
Our Tranquility Lane
2 years ago
I finally get a chance to sit down and thank these individuals for being professional, knowledgeable and ever so kind to get help to those who need it. I made an error, called the wrong agency, and they gave me the run-around for several days. I took a mental day, figured out I made the flub, and called Affordable. Tony came out right on time and called to let me know he was on his way. I am grateful because I don't have to take my dishes to wash at work anymore. Heaven only know what my in-laws put down my sink. But I'm all good now. :)
Renee LaBauve
4 years ago
Kevin Lenkowski did a great job finding the parts and getting my furnace operational again--very polite, hard-working and efficient--thanks, Kevin!
Robert Morales
3 years ago
Kevin is an excellent technician. He professional, very nice, thorough, and very honest.
Mike Erickson
2 years ago
I’ve used Affordable on my Hvac in the past and had a great experience. This time I hired them for a routine replacement of a shower fixture. The fixture we purchased was apparently missing a part so we needed the guys to make do with what they had. Shower works great but I was very surprised by the price for a little over an hour of time.
Technician came out and did a very professional job including telling us what the problem was and how to ensure it doesn't happen again. There was also some major repairs so the whole thing was not as cheap as the last time they came out. He was well prepared and had all the items needed to fix our wall air conditioner fast.
Affordable was recommended to us by our neighbors, who also used them for a conversion and they converted our swamp cooler to refrigerated air 5 years ago and the service was great then and has continued to get better since. Two months ago on a day when it was 102 degrees our unit stopped working. We called them for service and the repairman was there within 45 minutes, which does not seem special, but it was 8:30 in the evening. He was very friendly as well as professional and had us cooling down again in 20 minutes. Over and above service in every dealing with this company.
I love this company. The technicians are very knowledgeable and pleasant to deal with. I would never use anyone else
Super affordable, friendly, professional and quick! Kurt came out and did an estimate to repipe under my kitchen sink and install a new garbage disposal for me on Monday. I was very happy with the estimate and said let's do it! Tuesday, Kurt and Travis came out and took care of everything in only an hour and a half! It all looks amazing and works perfectly. I am very pleased with the service I received and am happy to recommend them to anyone that asks! Thank you guys!
Sandra Kaszuba
4 years ago
Tony arrived on time and had called ahead to confirm. He was very thorough and repaired the problem in a timely manner. We have had Affordable Service calls before, and have always been pleased with the service and friendly personnel like Tony. I would recommend this company to my friends and family.
Kevin was down right awesome. Would recommend him to anybody hands down.
Very professional. Explained what was wrong with the heating unit and what needed to be done to repair the issues. Kept us informed as the work progressed. Parts needed were ordered and arrived very quickly, so work could be completed in a timely manner.
Woke up this morning and had no hot water. Thank you ASP, you sent a technician and he had hot water flowing again within half hour and giving me future advice for my old water heater. I know who I will be calling soon .
Just an overall great experience with this company. They did a complete furnace and AC conversion for me which included an electrical panel upgrade. From the start, I felt like they were being honest and fair with me. Because of product delivery issues and PNM's availability, my job was done in three stages involving the furnace upgrade, AC condenser install and electrical panel upgrade. Through each step, every person I interacted with was professional and courteous. They kept me informed of all the details surrounding my upgrade and resolved any questions/concerns quickly and to my satisfaction. Great company to work with! I definitely recommend them!
Gabriel Gonzales
6 years ago
We had a plumbing emergency at 8pm at night and had to shut off our water. Thomas came out right away and was able to quickly diagnose our issue. He throughly explained what had happened and listed our options. We went with his recommendation and he had it fixed within the hour. He also educated me on our faucet that had issues. I would highly recommend Affordable Service and Thomas for doing a quick professional job so our family could have water. I'll only use them for our issues moving forward.
Wesley Lynch
4 months ago
Inspection and maintenance service of A/C and inspection of furnace were done well. I was not happy giving my credit card to the service crew and having the card info (including CVC) transcribed by hand. Some kind of automated system (such as a simple card swipe) should be used. This info could also be collected by the front office after the bill is delivered electronically. In the past I've had a bad experience with handing my card to merchants and later discovering the card info was used illegally.
Was Fast and very good. I thought the price was very high for what he did however.
Dennis Angellis
2 years ago
On time. Professional. The technician went out of his way to accommodate. He was wearing a CDC non-approved valve mask and when I told him that he went out to the truck and double masked! Wow!
Called yesterday made the appointment with Ron. Explained in details that I had two sinks backing up to my bathtub, that I was referring to a hair salon. They told me they did not do commercial building, but being that I was in a free standing building, they would to do the job!Today, the day of my appointment, the technician named Greg, came over and flat out told me that they did not work on commercial buildings, but he looked around (not more than 5 minutes), then told me he could attempt to snake the pipe for $250 but with no guarantees. I said no thanks, and he wrote me an invoice for “diagnostics” for $84.80.From my end, I feel very misled by this company, will not recommend nor will I ever consider them again.
Chuck Esserine
2 years ago
Excellent professional friendly and early service. I highly recommend.
The only concern regarding this service was the price. Admittedly I didn’t ask for a quotation prior to engaging this firm. Their service was effective, took little time and offered benefits beyond those required to address the main issue. The technicians were personable and skilled. What I learned was the US$ isn’t worth what it once was.
Excellent service and work. Could not be more pleased. Thank you!
lorraine moore
6 years ago
Called because I have NO heat... couldn't get an appointment for same day.... very disappointed... weather cold and receptionist didn't care I had no heat.
Affordable (Michael and his apprentice) came and tackled what turned into a plumbing nightmare for us. Our sewer valves were backed up in our new-to-us home with no way to snake the drains, sewage backing into the bathtubs/showers, it was not fun... what should have been a quick snake job turned up to discover we had a years old blockage between our valves and an unserviceable (buried underground) backwater valve that prevented any maintenance on our part, which had been impossible to find in the sewer scope we'd had accomplished before buying our home. They had to dig out our yard and cut out and replace the valves and section of pipe because of the years of backup, all with sewage seeping everywhere. They were professional, and educated me, and kept me in the loop every step of the way on the process, and how the system works so I can maintain from here out. It was a pricey fix, so I much appreciated the military discount and them sticking with the quoted estimates despite the obvious monumental labor involved. SO glad to have gotten this fixed the next day, before the deep freeze hit, I can only imagine how much worse a busted frozen sewer pipe would have been damage wise to our home. They were the only company we called who were able to get us an appointment the next morning, which was great with 3 very young children in the home and me having to tackle the sewage volcano in our front yard in the middle of the night.
Douglas Kieweg
5 years ago
Tony arrived quickly. He was very professional, and courteous. He used quality replacement parts and did a complete repair. I have confidence that the repair will last for a long time. This was an emergency repair, in the future I plan on asking Tony and Affordable Service Plumbing to to upgrade our plumbing before it breaks!
Daniel and his crew were very helpful. Really nice and courteous. Thank you!!!
Affordable Service does great work and they stand behind it.
Elizabeth Failor
2 days ago
First time I used them- they called before arriving, were very respectful, explained the annual package to check air conditioner now and furnace later which saved me about $100. Very reasonable prices. So far so good!!
I had to call Affordable Plumbing for the second time within three days for two different problems and they came through like CHAMPIONS. Great work at a great price. I'm remodeling my shower and came into a problem that I couldn't fix, so I called the experts. Thanks again for a great job.
Rachael Schiller
2 years ago
Kurt, the head plumber on my service was AWESOME!! He absolutely went above and beyond to answer my questions, help me with my concerns, and do the best job possible. Kurt in a huge asset to Affordable Services.
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