Four Star Mechanical Services Inc.

(Service, Professionalism, Timeliness, Knowledgeable) Appreciate their knowledge and patience despite having to deal with SHW

The professional employees at Four Star Mechanical installed a brand new furnace for us this month. They worked quickly on a cold evening to be sure we weren't without heat overnight and explained how to use and monitor the system. They took the time to clean up the area and made sure the furnace was in good working order before they left. We will certainly recommend them to friends and family.

If you want work done correctly do not waste your time and money on these guys.

If I could rate a zero, I would. The man they sent said my motor needs to be replaced. I presented him with two motors, one that I bought that day (to save time and money), and one that a friend had given me (he never used it). The man told me neither will fit, and he'll have to come back tomorrow with one that does.

The next morning this guy calls and says that they'll have to order me a new motor, because one isn't available in stock, or in stores here around town. It will take about a week for the motor to arrive and will cost me three hundred and some dollars (labor not included). I knew I was being played with at that point. I told him forget it, I'll find a motor on my own and someone to replace it.

I got brave and learned how to replace the motor on my own. Turns out the motor I purchased from Home Depot (for about $75) did fit, contrary to what Four Star Mechanical told me. I wrote them a letter to vent my frustration, and sent it by mail with the check for payment for what was a wasted hour of their time. Two weeks after the check was cashed, I still have yet to hear back from them.

I highly discourage anyone from doing business with them.

dependable service and friendly employees. take will go the extra mile to help.

I highly recommend 4 Star Mechanical. They fixed my AC and absolutely did an outstanding job. My home warranty company dragged their feet but 4 Star Mechanical stayed on them to get the paperwork through and get my AC fixed. They are friendly, professional and proficient. I appreciate all they did. Great job.

This company was contracted through a warranty service. There was three separate interactions, and all three of them resulted in a waste of time. For example, the first time they were supposed to come out in the a.m., however, they showed up at 3:30 in the afternoon. The next time they were supposed to come out, they ended up calling me at the very last minute of the window to tell me they didn’t have the right parts. This last time they were supposed to show up in the a.m., but they showed up in the p.m. again, and to make matters worse when I open up my garage to coordinate their repairs when I went into the garage, I caught them working without them telling me. they claim they tried to call me to tell me they were running late and they also claimed they knocked on the door however, both don’t match up with my experience. Long story short they did a good job but they’re terrible at communicating.

These guys are the guys to call for any of your plumbing, evaporative cooler, HVAC needs. Very professional & knowledgeable. The guy Wade is a superstar when it comes to troubleshooting wutever issue you may be having. And the woman that answered the phone aswell very knowledgable, friendly, curious & professional. Ive dealt with them twice & super satisfied both times. Check em out, you won't be disappointed

I used Four Star Mechanical to service my Heater and they were very quick to come out and very affordable! I would use them again!

The positive reviews on here are friends and family. Just call to schedule and you can tell just by the way the girl answers the phone. I called to schedule and was told she busy and in the field when hours went by I called again and was told they could schedule with a window. They not professional and they are rude I will spend my money elsewhere

Four Star Mechanical provides an excellent service at a reasonable price. They make every effort to repair and replace at a cost that is affordable and the job is well done. They are professionals - recommend them without reservation.

Absolutely professional and amazing business. So happy with the work that was done on my properties. HIGHLY RECOMMEND ⭐️⭐️⭐️⭐️⭐️

Jesus is a Great plumber even helped and fixed my grill!

It was easy to schedule an appointment and technician was on time and professional. Would use them again.

This was our second time having 4 Star Mechanical do work at our home and we will definitely be calling them again! They are no nonsense, very knowledgeable, get the work done in a timely manner, very reasonable hourly rate, just overall great people to deal with! Thanks again 4 Star for fixing our leaking shower pipes and replacing the broken shower fixtures!

My mother is in her upper 60’s and it is becoming increasingly more difficult to find companies that will not try to rob her blind for house work etc.. The technicians were very courteous and professional and were able to snake most of the clogs we had during the “first round” of service. There was a toilet upstairs that was not resolving unfortunately.

The scheduler / person on the phone (I believe whose name was Evelyn) was rude and not transparent with what she deemed as “separate” vs “same” jobs. We were charged twice for something that should have been added to the first service. Very unclear, unprofessional and rude to deal with. Next time we will take our business elsewhere.

I’d love to leave a review of their work, but they never showed up and didn’t even bother to call to let me know that they couldn’t make it.
Very disappointing.

I called Four Star last week and asked if I could get an estimate on how much it would be to replace a flex duct heater crossover under a mobile home. The home is a 30 minute drive west of Albuquerque, so I was told they would charge me $100 for the estimate because of the drive. I agreed on the price and made an appointment for today 1/9/23. Today the technician called me and said he was getting ready to head out to do the estimate. He said the clock starts now. When I told him that there was a flat $100 charge for the estimate he told me to call the office. When I called the office, they informed me that the price is now $200. $100 for the drive and an extra $100 for an hour of labor to do the estimate, which would only require a tape measure and 5 to 10 minutes. When i questioned the additional charge, Evelyn responded by telling me that I obviously do not understand the service industry. At that point I politely canceled. Such a waste of time.

We had a plumber come out and they attempted to fix the valve in our shower but when their effort failed they said we would have to tear out a wall then they literally ran out the the door.
Then we called Four Star Mechanical who came back several times, refusing to give up on fixing the plumbing valve. They saved our closing on the house as well as saving us a great deal of money.
If you want a plumbing company with integrity and terrific work ethics, call FOUR STAR MECHANICAL.

Wow! So Impressed! Fast! Diligent! Four Star goes out of their way to get it right! When 2 other plumbers gave up on what to do...
You solved it all! Thank you Four Star for saving my parents time & money to get their shower fixed without extra construction work. Now, their house can be sold & closed. Plumbing Geniuses! Blessings! We appreciate you! The Simons Family

Very transparent with what my plumbing issues were. They take pride in their work and made it out to my home in no time! Four Star is hands down the best in town.