Best Trenchless Water Line Replacement in Seattle WA

Great customer service and work. Strongly recommend. When replacing my water line, their estimator took the time to understand the job in detail and looked over the site carefully. (none of the others did) He asked several questions and offered several trouble shooting tips. They took work I had already done into account in his bid. (some of the others did not) When they did the work, they took care of my yard and they were very gracious and accomodated any concerns I had, including waiting for the city inspector at my request. (I discovered later this is not required, but they kindly waited anyway.) I will be a repeat customer and I plan to call them in the future

Mike was my technician and he did a great job replacing a leaky outside hose bib! They were super fast and competent, and they were even early!

Jesus at Beacon Plumbing was on time & did an excellent job under our house. We had drainage problems with galvanized pipes for decades. Jesus replaced with schedule 40 plastic. Work is neat, professional & works great. Would recommend Jesus in the future.Jim R.

We called Roto Rooter due to backed up sewage into our bathtub and, after the initial plumbing snake work found no clogs, the resulting camera inspection showed sludge in our main sewage line. After that, sewer solutions specialist Layne Basom proceeded to act like a corrupt used car salesman. He told us he saw roots blocking the pipe between our home and the street and recommended that we should at the very least install an external sewer cleanout access point just outside our home. He quoted us a $6,000 price to install this. Layne also told us he found roots in our system and recommended that we do 3 hole blowout, which is basically replacing all the pipes from our house to the city sewer line under the street. He quoted us $20,000 for that and pushed financing options. I asked Layne if Roto Rooter could do a hydro-jet cleanout of our system via the accessible pipes in our crawl space. He said no, that it would flood the crawl space. My gut told me to get a second opinion and so I called a local plumber who came and did the camera inspection. He also found a sludge clog in the system and proceeded to do a hydro jet cleanout of the main line under our house which cleared the sludge and cleaned the system. This plumber showed me the video through the entire line to the street and demonstrated there were absolutely no roots in our pipes. When I asked for it, this plumber also provided a quote for installing an external cleanout access point and it came to $1300, almost $5000 less than that quoted by Roto Rooter. So for $1000 with the local plumber we solved the problem and I established a relationship with a plumbing expert who is committed to providing an ethical model of business by informing us of all of our options and being truthful and transparent throughout the process.Sadly, this was not the case with Roto Rooter and Layne Basom. Here are the ways Roto Rooter and Layne violated the ethics of good business:-Lied about roots in our system to pressure us to spend money where there was no need.-Pressured us to place $3000 down on the spot as a deposit to get the job done ASAP.-Lied about the hydro jet cleanout flooding of the crawl space. There was no flooding that resulted when the local plumber performed that job.-Quoted an extremely jacked up price for a service that could have been done for much less and actually was not needed.-Knowing that we, as homeowners, know very little about plumbing and sewage issues, Layne proceeded to pressure us into spending thousands of dollars by building a worse case fear within us and not go over the many options actually available to us to remedy the situation.As homeowners deal with plumbing issues that are an immediate need, I feel strongly that these consumers should be warned to be wary of Roto Rooter and their specialists like Layne Basom. Roto Rooter has proven to be a business which takes advantage of the homeowners’ vulnerability and lack of knowledge to fool them into spending large amounts of unnecessary dollars in a reaction of fear and desperation instead of in the comfort of knowing that the business is taking care of them with their best interests in mind.

Timely and effective toilet repair — unclogging one and fixing the handle on the other — by Gavin! Thank you!

Bob Oates is the only plumber we will use. We have used other companies. The heater was a beast to remove — needed to be sawed to remove. Ryan and Henry were simply fantastic.

I had a 50 year old house with the original galvanized piping. Now I have a 50 year old house with new AquaPex piping and fittings. It is great to have increased water pressure, even flow and no foul taste to the water.
The job was smooth and painless from the time Doug showed up to provide an estimate to when Nick and his crew left the completed job site. Repipe Masters provided a complete installation that I was able to add the installation of a new hot water heater (provided by me) and still be under the competition's price.
The day of the installation, Nick and his crew showed up at 9:00 in the morning and were finished, completely packed up, and everything cleaned up by 12:15.. Couldn't have had a better experience. I recommend anyone considering repiping to Call Repipe Masters.

They rescheduled my original service appointment and then missed the 3hr appointment window for the rescheduled appointment. Go with another company that values customer time and provides professional service.

Puyallup City Water Dept notified us we had a leak which needed fixing. Our go-to plumbing services (Spartan Rooter of Tacoma) recommended Simon at Clearwater Leak Detection. I called him and scheduled an appointment (only several days after my call). Our leak was located with some difficulty because it was a small one in the main water line coming from the meter to the house, but it was located underneath a sidewalk about 5' deep. Simon located it perfectly. He also recommended we replace our water shutoff valve next to the house because it was an old type that was prone to break. We then called 811 and had the location marked with whatever other underground utilities there were - several were close. After that, Spartan came out and repaired the leak and replaced the shutoff valve. Simon is very knowledgeable and pleasant to deal with. We recommend him 100% - nice to have had such a pro help us out.

Great service from start to finish. Very professional, friendly and hard working staff. I would definitely recommend their services!

O'Neill Plumbing Rockin' the Brand on 50th Ave SW...Clean, Fast, Professional... Your team demonstrated excellence in every aspect of our plumbing job...Tim, Bobby, Frank, Larry, Cody, Dan & Carl excellence personified. The O'Neill team lead from the front.

Customer service was great and fast. Thanks to Jim Bucky and Fernando

They always show up and fix whatever issue we are having. They fit us in all the time even when they are busy

Rob came out to give me a price quote and I couldn’t be more happy with the service. Came on time gave an honest assessment of what needed to be done. I had other companies come and just try to take advantage of me. Rob told me straight what did and did not need to be done. Also, best price compared to several other places that have “helped” in the past. I would recommend sewer friendly for anyone in need of help.

Great guy really personable.

Great group of people. Pricing is reasonable and the work is excellent. Thoren and Co. replaced our leaking shower on short notice, and we'll be having them back for a bunch of repiping work soon. Definitely will be calling them for any future plumbing needs.

These guys are awesome down to earth to make everything perfect under microscope for my 3700 sqft home new construction. Good ethics and communication. I have been dealing with construction for years. He will be the guy I am using for all my plumping projects from now on. Tha ks Jason for for all the good works you have done my friend. If there is 6 starts , I will rate him 6

I’m so glad I listened to all the positive recommendations on the Bothell Community Facebook page! Evan @ ProMax was a superstar - he was professional and polite and did a fantastic job replacing my gas water heater. He was very responsive right at the start when I was gathering quotes. He was on time and finished the job in just a few hours. Thank you ProMax!

The came in and evaluated the situation and gave us a competitive bid. we decided to use them and have been happy with the service.

Good storm sewer contractor