Description
Proudly Serving Seattle Since 1908, Jim Dandy is ready to handle all of your plumbing and sewer needs.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair, Annual Maintenance, Basement Flooding, Blocked Drain, Buried Pipelines, Camera Inspection, Camera Inspections, Cleaning Water, Damaged Pipe, Drain Cleaning, Drain Pipe, Drains Clear, Drains Excavation, Electric Water Heaters, Emergency Plumbing, Filtration System, Garbage Disposal Installation, Garbage Disposal Repair & Replacement, Gas Pipes, Gas Water Heaters, General Sewer Repair, Heater Working, Heating Services, Home Plumbing, Hot Water Heaters, Hydro Jetting, Instant Hot Water Heaters, Jetting Services, Leaks Drain, Leaky Faucet, Leaky Faucets, Line Repair, Local Plumbing, Marketing Services, Natural Gas Pipes, New Toilet, New Water Heater, Odor Detection, Other Plumbing Services, Pipe Bursting, Pipe Lining, Plumbing And Heating, Plumbing And Sewer Repair, Plumbing Excavation, Plumbing For Your Home, Plumbing Issue, Plumbing Issues, Plumbing Pipe, Plumbing Problem, Plumbing Problems, Preventative Maintenance, Re-Piping, Repair Drain, Residential And Commercial, Sewer Issues, Sewer Lines, Sewer Repair And Replacement, Sewer System, Sink Repairs, Slow Moving Drains, Slow Running Drain, Steel Pipes, Sump Pump Repair & Installation, Tankless Water, Toilet Repair & Replacement, Toilets & Faucets, Trench Excavation, Trenchless Sewer Line Repair, Trenchless Technology, Water Catchment Systems, Water Conservation, Water Filtration, Water Filtration System, Water Heater Repair & Replacement, Water Heaters And Tankless Water Heaters, Water Heaters Tankless, Water Jet, Water Lines, Commercial Sewer Repair, Side-Sewer Repair, Trenchless Excavation, Water Line Repair,
Reviews
Rachel Partridge
2 weeks ago
Main issue was resolved, but the plumber left a mess (see photo - white residue all over my floor and deck). Not a big deal on its own but I called and emailed the company 10 times over the past month to get a partial refund and have received no response. The hourly rate was quite high so I was expecting better service than what I’ve received.
Neil Derksen
4 months ago
We are grateful for the recommendation we got to use Jim Dandy to address a serious sewer situation last month. Andrew and his crew responded very quickly, even on a weekend, to start work. What began as a routine drain cleaning soon led to the discovery of a completely collapsed sewer pipe, but Andrew kept us informed not only of the specifics of the problem and approach he would be taking, but the practical considerations for the home and potential payment options. This expression of care meant a lot to us as the financial impact of these repairs was significant, to say the least. They also recommended a cleanup and decontamination service that was equally responsive and professional. We won't hesitate to use Jim Dandy for services in the future!
Jordan was very professional in his interaction with me. He carefully explained the process as he walked me through the install procedure. He's very thorough to ensure my new heating units were level and set up correctly. Unfortunately, he came across an electrical snag and instead of trying to fix it himself, he stopped and wanted to bring in an electrician to address the odd wiring in my home. Even though it's not complete yet, I'm happy he's confident in his skills that he knows when to ask for assistance rather than fix it himself. He was friendly and chatty while he worked, I appreciated that, it made me feel comfortable with him while I was also working in my home. Thank you!
Gary Darling
5 months ago
Showed up within 4 hours after the phone call. The service tech was very efficient, cleared the blocked sewer without trouble. Price was reasonable, it reflected the equipment investment as well as the response time. Was informed of the cost up front, no surprises there.
Daniel Vaughan
5 months ago
I needed a sewer location and video capture on fairly short notice, and was helped by Andrew. He was on time, very friendly and professional, and got the job done efficiently in spite of a tricky sewer cleanout configuration. Jim Dandy was also very helpful in accommodating a last minute schedule change I had to make. I’d definitely recommend Jim Dandy to other homeowners in need of this service, and plan to go back to them for my future plumbing needs.
Jeremy was awesome very friendly , clear communication with the bid, Completed the job in a timely matter and left the place cleaner then when he arrived . Would highly recommend Jim Dandy Sewer and Plumbing and hope to use them in the future for something that's not emergency based.
Leslie Bloss
5 months ago
Actually I called them because my toilet was not working. My toilet was old and I asked if they could put in a new toilet. They said “yes” and went to the store to get one. When they finished the took the old one away and there was no mess.
One of the guys was in training. They were both very nice.
Excellent service, technician named Garrett came to repair our leaking toilet. He was great, he showed up on time, he was polite, used sue cover inside the unit.the work was great.
Highly recommend company.
These guys are fabulous. Out to my place within the hour, found and fixed my clog all within an hour. I will be calling them again if needed and recommending this company to all my friends. Thank you!
Did quite a bit of work with both sewer and plumbing with these folks. They did a quality job and came back to fix the minor issue immediately. Couldn't ask for better!
Carole Schroeder
a month ago
Jordan explains everything, showed me what was wrong n expertly repaired the burst pipe. Reasonable charge. Very pleased.
Kristin Thompson
3 months ago
Received service within 2 hours of calling! Fast and clean, helpful -- will use again. Morgan was great :)
Andrew Brooks
8 months ago
Strongly recommend Jim Dandy. We woke up on a Sunday to our basement sinks backing up and flooding after first rain of the season. They were able to come out the same morning to inspect. Our issue ended up being quite complicated to diagnose and resolve. It required the indoor plumbing team and the sewer team (snaking, jetting, scoping) with 4 visits over 4 consecutive days. However coordination with us was impressively smooth and the technicians were all on the same page and worked together like a real team (no information loss in hand-offs etc). We worked with Ryan, Tim and Andrew and couldn't have been happier with the experience and their service. Texting/Calling directly with the primary technician(s) in between appointments made the whole thing so much smoother than dealing with a front office for every touchpoint.
We were worried about the costs exploding with multiple visits required to remove the blockage in our side sewer to the city main, but they charged us the initial rate for the snake/jetting... even after having to come back 1 or 2 more times to try again from inside the house vs the caps.
Refreshing to work and support with a local business. They even fixed a seal that had been causing an odor for free while removing the blockage. Thank you!
Mike Baronowski
8 months ago
Needed help replacing a leaking spigot in our garage. They were able to get it done same day (on a Sunday)! Communication was great, they were very accommodating to our needs and repairs were done well and quickly! Will definitely be using them again if we need further plumbing work!
Karen Minalia
7 months ago
Morgan was prompt, professional and courteous. He was very known and assessed my problem and gave me honest advice that left me reassured. I would highly recommend him and your company and will use you for all my plumbing issues in the future
Gary & Katie Burckhardt
9 months ago
Jim Dandy quickly dispatched a plumber to our house after our kitchen sink backed up. Tim arrived on time and quickly cleared a secondary pipe clog. He made the whole process easy and pain free. We would recommend Jim Dandy and their excellent plumber Tim to anyone.
SUSAN DOLLEY
9 months ago
We had our clothes washer serviced on 10/22. Luis Lopez responded. Luis was polite, courteous and professional. He informed us he had driven from Bellevue WA. He was very patient, waiting for us to consult with our brother and father.
We were unable to come up with a prompt response. He left and then had to come back and provide the service. It was a hard job. He completed his job under 2 hours. We are very pleased with his service and highly recommend him to anyone else who has similar problems.
Both Austin and Andrew were great . Friendly and professional. No high pressure to get work done . Able to get leak done same day . Definitely use again.
Had a faucet leak early in the AM. Called and Michael showed up within an hour to fix the issue. Very professional and easy to talk with. Will use again in the future!
Todd Heinemann
a year ago
Quality service. Morgan was terrific and walked me through each aspect of the project, what my options were and the end product was great. I appreciate Morgan's customer service skills and was personable through the process. Jim Dandy Plumbing is likely one of the more expensive rates in town, but also of high quality and you get what you pay for. Thanks guys.
Susan Bactol
7 months ago
Service is to unclog kitchen sink.
Called Jim Dandy after two days of clogged sink doing some home remedy and still water doesn’t drain down.
Michael is very friendly and hard working. He makes sure he does his work done even how hard it is. When the first time it did not work, he looks through and checks all the possible places and trying again until problem is solved.
Good job, Michael!
My visit today with Jim Dandy Plumbing was to get an estimate only for installing a utility sink and faucet in my laundry room. The estimate was free, no charge to come to my home ... no 99.00 fee to roll over into the work order if I proceeded with them. Their technician was on time and very nice, answered all of my questions.
I will probably be going with them for this project.
Rosina Bell-Games
a year ago
Patrick and Michael came promptly at the time projected on the day I called regarding the leak. They told me what the suspected and gave me an estimate. It turned out not to be drain issue but rather a problem with the seal in the dishwasher. The cost was cut nearly in half as they were not able to repair the appliance issue, but the diagnosis of the issue was valuable. Best of all, I learned that this company is able to assist us with some aspects of our tub to shower conversion. Both Patrick and Michael were courteous and professional. I will be certain to use Jim Dandy in the future!
Came to troubleshoot my instant hot water tank. Ultimately the tank did not trip or malfunction during their visit. They gave me some suggestions on how to resolve and didn't charge me the service call fee.
Mary Ann Klosterman
a month ago
Patrick diagnosed the problem and helped us resolve it. He was professional, patient, and pleasant!
Frank Antonides
7 months ago
The guy showed up an hour and a half late. No “phone call 30 minutes before”. Then he proceeded to tell me he can’t do the work from inside the house or in the crawl space. (the only clean-outs that I have)
Thanks so much for wasting my time…
Unless you like to be ROBBED in plain daylight, STAY AWAY. I had a technician come over ($75 trip fee) to look at leaking outdoor faucets that were not winterized and presumably had burst. He explained that depending on what the issue was, the repair could cost $650 for a hose bib replacement, $850 if the wall had to be opened to repair, and $1250 to create a backing to install/replace. Since we did not know what the problem was, the technician had to unscrew the faucet to diagnose the problem. Both hose bibs had visible leaks and needed replacement, and fortunately did not need to open the wall to replace. So he said that would cost $1300 to replace ($650 x 2) based on what was initially discussed. I told him I was not willing to pay that, and that I could just do that on my own. I was willing to pay the trip fee for him to come and diagnose the problem. He then said I already agreed to the $650/faucet price earlier! I told him that nothing was agreed upon (nothing written), and that the way he explained the process was very deceiving. He said he could tell what the issue was once he turned the water on and it was leaking, and that by just removing the faucet (3 minute job) he had already begun the work. One would assume that, as a customer, you should diagnose the problem first, and then I would then have the chance to decide whether to proceed with the repair or not. If I did not want to proceed any further, then I would have to pay the $75 trip fee and the $350/hr base rate (minimum 1 hour, even though he was there for only 30 minutes). I could not believe it. I was already feeling under the weather and was not in the mood to argue. So $468 later (350+75+tax), I'm left with two unrepaired faucets. Well, at least now I know what the problem is.
Marianne Lefebvre
9 months ago
Needed a sewer inspection as water was seeping into our neighbors yard. They arrived within a couple of hours, everyone one else I called was at least 4 days out, and the technician couldn’t have been a nicer guy.
Highly recommend Jim Dandy and Karol is an all star!
Update, took several months to complete the job, then got yet another invoice for more than double what the original bid was. Then, less than a week after receiving the final invoice, $11,000, an EXTREMELY aggressive and rude collection agent started calling. We’ve never had a call from a collection agent. It’s very demeaning and stressful. Total scammers and robbers. Save yourself the headache and call someone else.
I’m leaving the one star for Karol who doesn’t work for the company anymore.
Stan Finkelstein
10 months ago
Gavin did a great job detecting the issue and promptly fixing it. He came out on a Sunday for an emergency and stayed late. Everything was cleaned up and working well when he left. Highly recommended
Aliza Winship-Freyer
11 months ago
We managed to fix the problem ourselves between the time I made the appointment and the plumber arrived, but they were very kind and verified that the fix was viable and gave us a few tips as well. I will be calling them again when needed. Thank you, Jim Dandy!
Very satisfied with interface from start to finish.
I live in a mobile home which has some unique features, and the main office people and my plumber, Patrick, workedwith me, and
I have great confidence the replacement of my Hot Water Heater and the repairs to my water and sewer drainage will be resolved.Thanks, JimDandy!
Samurai Black (SoundtrkSamurai)
7 months ago
Morgan and Pavil came to my house at the end of their shift and went above and beyond to find the cause of my frozen pipes. The source of the problem wasn’t apparent at first and they dug through the snow, crawled under my house, and talked to my neighbors until we solved it. I’m thankful to them. They kept my wife and I from having to get a hotel for the night.
Julissa Fernandez
9 months ago
My mother and I were stuck in the middle of the road since our car stopped working. This sweet strong guy helped us push the car from the road to a parking lot and we are beyond great full, thank you so much Andrew/Andy. Jim dandy give that man a raise he did above and beyond of his job !!
Great customer service from the first call. I needed a quote for a gas line extension to hook up a gas stove. The team was very knowledgeable and helpful. Very professional. I will use Jim Dandy again.
Have tried a bunch of places in Seattle and this is the best by far - super nice, super thorough and fair pricing.
DAVID BUTLER
6 months ago
Excellent service. Friendly, cheerful team took care of my problems in no time flat. Highly recommend (and will use again if I need to)
Great service. I live in a condo so we had timed stop valve replacement requirements. All done along with disposal replacement.
Only minor issue with shoe skid marks all over linoleum bathroom floors.
Beverly Powell
a year ago
I’ve used them several times since moving to the area in 2015. They were highly recommended by a friend who is their customer. This time my sewer backed up, a pipe outside had broken. They repaired it and suggested installing a lining inside the pipe to the sewer line to prevent breaks from roots causing another blockage. They are doing that now. Their employees are always professional and very nice.
I had my water heater go out. Jim Dandy came sooner than expected! Great professional team. Super clean install and great experience! Thank you Jayson and Pavel!!!
Maria Benjamin
a year ago
Morgan was friendly and professional. Total price was as quoted and he worked quickly and efficiently to get the job done fast. Left everything as good as new in just two hours - which included time to go and get the necessary parts. Definitely one happy customer!
Gol Hoghooghi
2 years ago
They responded quickly and sent a person to fix it. The first time I called they sent a person who did not turn any water on to check for leaks. I had to ask several times for him to at least test a few things and run some waters to check for leaks. That was odd. Then couple of days later, my tenant called and said she found where the leak is coming from. I asked for a different plumber this time because over all they are a good company. I thought it was very excessive to charge me $950 to change a rusted pop up, granted it is a pedestal sink so a bit harder access. They changed with a new faucet and changed the pea trap as well. I do appreciate they did it all in on visit and got the fixture as well. It was convenient and Frank explained all that was needed very well before doing the work over the phone to me. But I do wonder if I had shopped a round for a different plumber I might have done it for half the price. I okayed it anyways, because that particular day it was worth the hassle free and convenient fix and shopping for parts all done by Frank.
Very poor service. They gave us an estimate for a water heater that did not have any information about which water heater they would use. When we asked for this basic information they treated us like it was silly that we wanted to know. Weeks later, after multiple email and voice mail requests, they finally got us the information. We had to use a different company that is more transparent about what products they use and responds to simple questions in a timely manner. Steer clear of this company.
Heather Morton
11 months ago
Although the 2 service call men who came over to check the pressure and a leaky shower were knowledgeable and respectful, what they were quoting me was way overpriced .... although I ended up paying the $85 service call, I found another plumber who was way more reasonable who had a different opinion that saved me WAY more money.
Also if you're knowledgeable about what parts you need you can go to a Pacific plumbing on Midvale St., or Ferguson because that's where plumbers go to get their parts and you will find that the parts are fraction of what the plumber will charge you for the same part.
I think plumbers in Seattle need a memo that we are not a blank check Amazon or the government ...we are homeowners just getting by ..... You all might be sizing up the value of our homes but that does not mean that we're raking in billions a year...... so stop quoting us what you would corporations!!!!!! ... SHOP AROUND.
Jeremy from Jim Dandy showed up on time, was very professional, and fixed my problem right away! Will definitely call Jim Dandy next time I need a plumber!
I had couple of good experiences with Jim dandy. One was to replace a kitchen faucet and another was to fix a blockage in crawlspace drainage underground. The cost for faucet replacements was fair compared to other quotes I got from other plumbing services. The cost for crawlspace drainage unblocking was slightly pricy but they did the job cleanly with a proper diagnosis to identify where the blockage was and they fixed it. Patrick and Tim were the service professionals. They did the good job on the diagnosis on identifying a tree whose roots were filling up the drainage pipes. They identified the point where the roots blocked the pipe underdgound and digged it out and removed the roots from the pipe. A different plumber I used before this couldnt diagnose it and charged me for 2 hours without fixing the issue. I will recommend Jim Dandy since they have done a clean job on both occasions.
Valentina Sansbury
8 months ago
Would be very cautious using them. They charge $75 call out fee to tell you it’s $350 per hour for them to check why the water temperature is not hot enough. No transparency up front what so ever.
Disappointed in this company and the work that they did for me. I requested a cabling of my main sewer line and the technician only worked for about a hour before leaving after barley clearing the line. The company recommended a complete sidewalk tear up and broken line replacement which wasn't the actual issue. (according to them a “break” is also an offset) I had to talk to multiple managers to have them come out to attempt to clear the line a week after the first attempt, which they eventually did. Prices are too high for their lack of follow through. unfortunate this company has declined over the years in my opinion.
I had the pleasure of having Brandon come over to my home last minute to help me with an issue with our tub. He was very informative, and willing to help at all costs in order for me to fix my issue same day. After multiple discussions on possible ways to fix my underlying issue with my pipe, Brandon was able to not only fix the broken pipe or also give recommendations on how to ensure that this won’t happen in the future. All in all, will definitely hire Brandon again and the company once more. It was a great, fast, efficient and more importantly a great value.
I tried to use ice to clean the garbage disposal, the moter burned out and they were quick, to not only explain why they couldn't give a quote over the phone ( new home buyer here so I dont know anything about housing and upkeep) but they also got here the same week I called, and solved my problem in a very quick amount of time. 10/10 would recommend!! Special thanks to Luis ( in Washington state) for help me out, thanks luis!!!
Ramona Burg Stafford
11 months ago
The plumbers were friendly, honest and explained everything thoroughly. They were ok that I added an extra item to the list too. I have used Jim Dandy before and knew they would do a good job.
I've used Jim Dandy several times and have found them to be responsive and fair in price. Work and employees are professional and thorough.
An outdoor spigot needed to be replaced. The work was done quickly and professionally. Although the cost of plumbing repairs is greater than I would like, the work was well done and thorough and the plumber enjoyable to work with.
Jayelene Hall
2 years ago
My first and only experience with this company was not good and I would not recommend them. I made an appointment for a service of my furnace. When the technicians finally arrived (several hours after the initial time they stated they would arrive) I was informed that they would not perform a service on my system because it was too old and it just needed to be replaced. This is a rental house and I was just trying to get the system serviced to hopefully operate better. Within a few hours of the technicians leaving my furnace stopped working all together. This was in late February with temps pretty chilly - I woke up to a house that was about 52 degrees. I called the technicians early the next morning and they said they would come back out and see what happened...but they never showed up! I finally got a call about 6pm that evening after making several attempts to contact and they said they would be out the following morning. So over 24 hours with no heat and my furnace dies within a couple hours of them coming out to look at it??? Then they charge me a nice $145 diagnostic to tell me the furnace needs replacement. The whole experience was terrible.
Matthew Rinearson
2 years ago
I had used Jim Dandy with a different employer and was always happy. Called them in for a blocked line this past weekend in a commercial building. I wound up doing a lot of work pulling and replacing toilets (needlessly) because tech didn’t listen. They need to make sure their clothing is clean. I will use again, but a little disappointed in having someone who only had 4 years experience and was not well tooled or knowledgeable. Their power snake was awesome. It did the job when I told him a second time there was a reverse clean out in the main line. This was after he suggested that we might have to replace the ductile pipe. Jim Dandy, don’t let people who are still wet behind their ears make expensive suggestions.
Tevex coveralls are important. Listen to your customers so toilets or other fixture don’t have to be needlessly removed (especially when the snake wouldn’t go down the line line anyways). Don’t throw old wax seals on the floor.
The cost, $800, was a little too much for the amount of work I had to do and the level of knowledge displayed.
Absolutely awesome work, plumber Daniel R. was on time, friendly and found the issue quickly. I’m the maintenance director at a skilled nursing facility in Auburn and had a pretty substantial flood from a clogged main drain. I called the company at 11pm and they were here before midnight. Daniel was very nice to all the staff members and residents we came across, patiently answered a lot of plumbing questions I had, corrected the problem efficiently and charged a very fair price, especially for an after hours call. Jim Dandy, and specifically Daniel, will definitely be my first call if I have any future issues. I highly recommend using their services.
After purchasing a new home and getting a washer/dryer delivered, during the installation we found that the water connection was leaking horribly. We started calling around on a Saturday and were not super hopeful that anyone would be able to help us. Jim Dandy not only answered our call, they came out same day on the weekend without charging us an exorbitant emergency fee! The plumber (Frank) did not have the parts we needed due to the age of the house, but he called around to find them and then went to pick them up for us. Everything is fixed and we are thrilled with the service they provided! We will use them for everything going forward!
We had booked them to check our ceiling for leakage and we asked them 5-7 times about the endoscopy camera technology in which they don’t have to tear up the wall and they confirmed it also but when the technician called us before coming we confirmed with him also once again and he said he as no knowledge of camera thing and our situation… and after that we called the manager of the company to discuss this and he said we don’t have endoscopy camera technology to check ceilings. They wasted our 3 days as we counted on them for this issue. It’s highly unprofessional of them and they should give proper knowledge to their staff about what equipments they have and what issues they can handle. They should not book appointments and waste people time.
Nate Flickinger
2 years ago
My outside hose faucet was leaking a little bit. I tried to take it off myself and replace, but couldn't get it and was worried about breaking the pipe, which is a common problem. I figured I'd rather pay the price for the peace of mind and I'm glad I did. Ryan came out, was super professional, walked my through everything and got the job done under the hour minimum. He even offered to look at anything else we wanted for the remainder of the hour.
We appreciated Jim Dandy's response to a blockage in our sewer . We called early afternoon and they were able to come around 7 PM in the evening. The technician was efficient and friendly. They unclogged the sewer in less than 30 mins. We were charged $1000 due to after hours service. We were followed up with a video inspection a couple days later and was told it would cost and additional $1000 to hydrojet the sewer and reduced to $600 after I suggested that cost seemed very high.
Jim Dandy's service was good and efficient. I would recommend others to call around and get quotes for addressing a sewer backup to save some money. We felt an urgency to the issue and wanted the backup addressed ASAP. Based on these costs, we sought out different companies for jetting and sewer repair services.
Anitha Tummarakoti
2 years ago
I spoke with a person Eric, he was very courteous , sent a service professional Frank..immediately, the person did fix the pipe quickly and made sure the pipe leakage is fixed.
I am happy with their service and how quickly they addressed my issue ..
However the charges was close to $300. It could have been a bit cheaper for a small pipe repair/fixing issue ..
It took another company over a week to send a plumber out to the job. When that plumber got there, he said he needed to bring in a camera crew, and that would require waiting another week! All the while, I had to keep the apartment vacant because it wasn't rentable without the repairs. Jim Dandy came out the same day I called them, analyzed the problem, and put me on the schedule for two days (not two weeks) later. Very pleased with the work and the fast response. Proper plumbing is always hideously expensive, and that's true with Jim Dandy as well- but if you're going to pay a fat price to get something done the least you can expect is that it will be done quickly and correctly so you can get on with life. Very, very pleased with this company and the job they did.
Robert Culver
2 years ago
Jim Dandy initially came out on a yearly service call to ensure my heat pump was running efficiently for the winter (its first service call). After a recharge with Freon and some diagnosis. It was determined that the heat pump was installed with a defective part by the installer (not Jim Dandy) and rather than reject the heat pump, the installer covered it up by removing Freon from the system so the heat pump would run without shutting off. Jim Dandy, worked with the manufacturer to get the part for me under warranty and got my heat pump up and running again. Clearly I will not be using the original installer for anything ever again.
My experience with Jim dandy plumbing was AWFUL! They wanted to charge $300.00 an hour PER part they fixed on the toilet AND they wanted to charge the full hour for a 15 min fix. To install an angle shut-off valve (part cost is around $15.00) they quoted me $385.00. plus tax! The rep also broke my seal valve that I had purchased to replace the one leaking and was not going to give a discount to at least cover that cost. I did not hire them to fix the toilet. NOT happy with this company! Do not use!!
I used them once in 2013 and their service at that time was good.
I tried to use them in 2018 again on my rental property because of shower water not hot. They changed the time several times and when they showed up, they told me it was the water heater that had problem and charged me money for their visit. So I replaced the new water heater and the water was still not hot. Had to hire another plumbing company to find out there was a leak in the crawlspace. Really unprofessional service and still trying to charge me money. I refused to pay them nor hire them ever again.
Shawn Poindexter
a year ago
Scammy. Sales person Made a big deal about my contractors not shoring up a 4+ foot hole and talked up how they would be safer. Then their plumbers didn’t shore up the hole for their work. Then they left a bunch of dirt in the hole that the contractor had previously removed.
Tim was able test and diagnose the leaks in several of our toilets. And repairs will be completed in 2 days. Thanks Tim.
Had Jim Dandy out to look at my sewer line they replaced 4 years ago and make sure there weren’t roots that needed jetting. Good news is that it was pretty clear and not needing the $850 jetting. Bad news is I got charged $350 for the camera going down the pipe for 5 minutes. Not the technicians fault but is the managements fault as the technician said if the camera goes down they have to charge the fee. Highway robbery. Furthermore when they opened up the pipe they had to remove some rocks and chipped up concrete and left them to the side. For $305 of 30 minutes of work max I would expect the job site to be picked up. Will not be using again.
Called for an estimate to fix a sewer blackage and they came out the very next day. Even started remediation the same day of the inspection. Great family owned business
Jennifer Mechem
a year ago
So disappointed! Have had great service from this company several times and was pleased to find honest & capable plumbers. But turns out NONE of the techs are vaccinated against COVID and owner has misguided belief that he can't ask about vaccination status. I'm getting chemo so I will not have unvaxxed people in my house, and they can't/won't do that. I can no longer do business with a company that doesn't respect my health or public health in general. It's clear that they buy into misinformation about vaccines and think they're taking a principled stance. Make your decisions accordingly.
Exceptional communication and quality of Service. While the bid we got to install some new plumbing was not the lowest from Jim Dandy, the price was fair and reflected a really high level of professionalism and work from Ryan. Highly recommend.
The technician was on time and quickly accessed the scope of the job. Once he was able to get the part the repair was done quickly and with lots of respect for our house. Overall very satisfied. Only suggestion for improvement is if by knowing what the job was beforehand they could have had the proper part with them upon arrival.
Dave Hoffmann
2 years ago
I have been recommending JIm Dandy over the years to my clients who need side sewer work and video inspections of their existing lines. This is the first time I have used them for my own residence and am totally pleased. Aidan Lee, the technician who located my sewer line, was knowledgeable and answered, nicely I might add, all of my questions.
Do not bother with any other firm for sewer work. Period.
Sarah Furstenberg
2 years ago
I highly recommend Jim Dandy. I've used them multiple times over the last decade for various of plumbing repairs and disasters, and they have always sent out kind, competent, professional plumbers. This week I have a sudden flooding bathtub drain, and they were able to send a plumber the next day, he was able to fix the problem, and he was able to recognize another problem (a cracked pipe in the basement) that was unfortunately more significant, but that I hadn't yet noticed. All around professional and reliable.
Kyle was honest, quick & efficient. I also asked for an estimate to replace the plumbing throughout my house. Kyle answered within 2 days, so now I have an idea on what to plan on. I’m so happy I met someone so kind & helpful and I wish I had not procrastinated on my needed repairs.
I had a blocked bathroom sink, the technician worked on the issue for 30 minutes, he was at the property for 45 minutes and the charge was $445.00. The Tech did advise it was a fixed price but there is no reason this should cost this amount. I would not recomend this company.
Jayson was awesome! He installed a new water heater, rerouted some piping, replaced our washer box, and replaced a leaky waste pipe. Would definitely recommend, we plan to work with them again next time we need plumbing work done!
Our plumber (Gavin) was fantastic! He was on time, investigated the leak in our ceiling, identified the issue quickly and repaired the old pipe. He cleaned up nicely and was professional and friendly the entire job.
Michael Goodheim
2 years ago
Frank was here on time with good solutions to my issues, available parts, and a good consultative approach. Jim Dandy has always been professional and fair in their pricing. I highly recommend them.
I've been using Jim Dandy for about 14 years and have been satisfied with there service to clean out roots from an old sewer line in Bellevue WA. Typically, they would come out every 2-3 year cycle to clean out the roots. We recently had them come out to clean the roots out again however two days later sewer started to drain slowly. I texted Jim Dandy on this problem and they sent out Danny (nice guy) and he came out and have removed the roots and now our sewer drains properly. Thanks Jim Dandy for standing behind your work -:)
Lindsey Feeman
2 years ago
Devon was referred to me from my sister in law and he was fantastic. We were on a tight timeline and Devon was so easy to work with. He was professional and diligent. We will absolutely be calling Jim Dandy and requesting Devon in the future!
Gavin came to our house and expertly solved several issues for us. He was professional, capable and efficient. Also, he was so nice and explained everything fully to me as he worked. I learned a lot!
Got here right on time. Checked all connections and ran tests. Really nice guy and patient with my elderly self. I
Love Jim Dandy😁
Katie Steffey
2 years ago
Called 10-15 different companies for sewer scopes and they were the only one that could fit me in same day. Devon was fantastic. Professional, efficient, and cost effective. Highly recommend.
On time as promised, quickly and professionally located shut off taking time and patience to explain detains necessary. Friendly and even remembered me from last time as I was recovering from surgery.
He notices I had recovered from last visit. So sweet. Never had that happen. Thank you Daniel!
vinece campbell
2 years ago
Jayson was absolutely wonderful. He was a joy to work with. Also, the receptionist had me feeling better after we talked. I'll call your company again, for sure
Shreyas Ganesh Sundararaman
a year ago
Austin did a great job - showed up on time, assessed the problem with my shower, shared a clear estimate, and fixed it promptly. Would recommend!
Kristina Robertson
a year ago
Had a fantastic experience with their plumbers. I needed a drain cleaning in Seattle and they were able to get to me same day and resolve my issue.
George Johnson
2 years ago
Frank showed up on time to do our yearly maintenance sewer line run to remove roots. He was friendly, responsive to my needs and concerns, capable and efficient. Also, he didn’t leave a mess.
George Wilson
7 months ago
They were professional even cleaning the floor where melting snow had accumulated. If a need again arises, we will contact them.
Richard Winslow
2 years ago
Technician Frank Brown did a perfect job of cleaning our outdoor sewer line, showing me the results of root infestation. In addition, he answered all my questions, explaining carefully what he was doing. He also looked at a major piping task inside the house and gave useful information about it.
I've had them out twice to the house for very different issues, and in both cases they were great! On time, professional and fixed the water leak right away. Highly recommended!!
Alex Macdonald
2 years ago
Brandon showed up at ten pm after a day that started at eight a.m. He was professional and polite, swift, and probably underpaid.
I’m totally satisfied with the purchase and recommend this business.
Gwladys Amaya
2 years ago
Frank was great. He was on time , he was knowledgeable and did a great job. Very upfront about what was going on, and what would need to done in the future. I like straight forward. Nice guy.
Kyle Chaplin did an awesome job at our place of business in Auburn, WA. Kyle was very professional and effective in resolving our leaking issues.
Give these guys a call for great value!
Steve Tomlinson
2 years ago
Brandon did a quick and speedy job, even calling to say there were a couple of additional repairs he’d noticed that needed attention. He did one problem and l will schedule the other repair for later. Thank you...
Chris Cunningham
6 months ago
Guys that came took pride in their work and great at what they did. Will use them again!
I have used Jim Dandy for several plumbing jobs recently. They are fast, friendly, very capable and well priced. I highly recommend them.
The team arrived at the very beginning of the time window communicated by their central office. They were professional, courteous and expeditious. I am very satisfied with the service.
Michael Blatner
a year ago
Luis came to the house, and was able to de clog an outside drain. Very courteous. A pleasant experience.
April Huneycutt
2 years ago
Jim Dandy is one of the best plumbing companies in the Seattle area. They are always reasonably priced and have a high standard of work.
Jayson was great. Arrived on time was gave us various options towards a fix abs not just the most expensive option.
Diane Butler
11 months ago
Timely and effective toilet repair — unclogging one and fixing the handle on the other — by Gavin! Thank you!
Good experience so far, Austin has been great to work with.
Jayson is very knowledgeable and explains the problems we're having with some of our plumbing so that it's easy to understand. We highly recommend Jayson at Jim Dandy Plumbing!
Professional friendly and informative. Got the Sink drain cleared on a 4 story drop and out to the main line. Gave good advice for the future maintenance as well.
Amazing service! Very fast, reasonably priced, easy contact, very responsibly did their job! I 200% recommend this service and I would call them again!
Sara Boehringer
5 months ago
Very professional and fairly priced
Ann Shoemaker
9 months ago
Being over charged, bringung it to Jim Dandy attention still took over 4 months to get our REFUND.
Jeff Sodestrom
2 years ago
Daniel was very professional and helpful. Pointed out issues and offered fixes. Was not insistent or pushy. Took the time to answer all our questions.
Michael Ealom
2 years ago
Daniel is awesome, took the time to explain in detail the issues he found and several different optionto resolve them, very professional.
jacqueline southey
a year ago
Team showed up on time, came up with a reasonably priced solution to a tricky problem. Will use again!
Gratitude to Brandon Boss for a dirty job well done ...especially during this 2020 pandemic. My bathroom tub & sink drain perfectly!
Crew was professional, on budget & got the work done.
They did a wonderful job and were so responsive! Highly recommend!!
Yuantong Yu (Grady)
a year ago
price was too high. A single sink unblocking will cost 450 flat rate. I do not suggest this company.
Jordan was on time, gave a good feedback for a quote, and was knowledgeable about our options.
Morgan did fine work snaking our sewer line. Will hire again.
Michael Rosenthal
a year ago
Awesome! Talented professional and great rates. Highly recommended.
Frank Brown has done excellent work for us on two houses
Yesterday the guy was a good communicator. He fixed it on what I asked for.
Had a plumbing emergency with sewage backup. They came out and solved the problem same evening. They were later than promised but they did come and make it right.
Marilyn McGlynn
2 years ago
Frank was professional thorough and quick. I highly recommend Jim Dandy plumbing
They responded quickly and performed excellent repairs.
I would use them again in the future.
Brandon was awesome and did a great thorough job. Friendly and professional.
On time. Courteous. Professional. Masked up. Prompt. Excellent service. Would use again.
Devon performed a sewer scope and did great. We appreciate his time and efforts
Excellent service from Morgan! Super efficient and detailed and friendly!
Amir Mehrabian
2 years ago
They showed up on time and they were super friendly and helpful.
Very efficient and quick turnaround time!
Andrea Effgen
2 years ago
Quick, quality, reasonable service! I would highly recommend Jim Dandy!
Lauren Fanucchi
2 years ago
Great service, prompt and professional and answered all of my questions helpfully.
Debbie Daniels
2 years ago
I was happy with the work and communication with me was excellent.
Rae Hanashiro
2 years ago
Kyle was polite, professional and honest. Thank you!
Jeovany was excellent. Highly recommend him
On time - saw the problem, fixed it! Good work.
Michael Sanborn
a year ago
I am the Property Manager for the owner, with tenant in home.
Dan Sanchez Realtor
9 months ago
Way over-priced (more than double)
Gary Cantrell
5 months ago
Toilet seal was leaking.
April McNeill
2 years ago
Jayson was very knowledgeable, polite and respectful.
Doris Woodward
2 years ago
Tech was great, explained everything well.
on time, expert analysis, would use them again
Helen Landicho
2 years ago
Awesome service! Will use again!
Prompt response - quality work
Timely and got job done! Expensive.
Very professional and responsive!
Robert Greenwood
2 years ago
Great, timely service, highly recommend
Efficient, timely, and thorough analysis of the problem.
Installed a whole house water shut off system
Timely, efficient and great service
Sandra Clocksin
a year ago
Polite and professional
Joe Moriarty
8 months ago
Kirby Kallas-Lewis
3 years ago
Morgan Zellers
10 months ago
Ben Eggertsen
2 years ago
Jennifer Migliore
2 months ago
Heather Burns
3 years ago
Dawn Sherburne
2 years ago
gail sullivan
10 months ago
Justin Gifford
2 years ago
Michael Tench
2 years ago
Kirsten Houvener
2 years ago
Kerry McDonnell
9 months ago
Jaimie Bardacke
2 years ago
Tim Bushfield
9 months ago
Pablo Rincon
7 months ago
R. Brookshire
10 months ago
Larry Lennon
10 months ago
Mathew Chacko
2 years ago
Mark McKillop
2 years ago
Alison Grabicki
2 years ago
barbara grecco
2 years ago
Patrick Barredo
2 years ago
Denise Raasina
2 years ago
Vladimir Vinnichenko
9 months ago
Frank Konvalinka
2 years ago
Dallas Gilmore
2 years ago
Peggy Dolane
10 months ago
Allison Kendrick
2 years ago
Sean Hardgrove
a year ago
Davide Ferreri
3 years ago
Serenity Adult Family Home Care LLC
2 years ago
Gary Cantrell
2 years ago
chuck Williamson
2 years ago
Sergiy Lunyakin
2 years ago
Brian Rebeschini
9 months ago
Derick Pasternak
7 months ago
David Junto Chan
2 years ago
Jennifer Hayden
2 years ago
Mollie Aylward
2 years ago
Bert Butterworth
2 years ago
Silvano Sandoval
3 years ago
Harold Kutz
11 months ago
Liz McFarland
2 years ago
melinda johnson
2 years ago
Dawna Worden
11 months ago
Francisco Jimenez
2 years ago
Nichole Kaddas
2 years ago
Grete Willstrom
a year ago
Daniel Stevens
2 years ago
Douglas Migden
2 years ago
Glenn MacMillan
2 years ago
Giovanna Badia
2 years ago
Carl Martensen
a year ago
Diana Thompson
9 months ago
Rick Whitaker
2 years ago
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2 years ago
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2 years ago
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