Beacon Plumbing

We had our heat pump stop cooling. I called and Ismael and Brian came out the same day. Super friendly and knowledgeable technicians. The unit was repaired but failed again that evening. I called Beacon back and they sent a different technician. Not my cup of Tea that’s for sure. I needed up calling about the tech and got things cleared up. Ishmael came back out to do a secondary repair. Again super great personality and knowledgeable about what he was doing. The entire staff out of the office in the Federal Way area were so great! We are still working through some minor issues but I absolutely recommend a company that stands by their work!! Thanks so much to Bill! I feel like he made this entire experience so stress free after some rocky moments. Providing superior customer service and personally ensuring a job well done is not common in 2023.

I called late in the day and was shocked that Beacon was able to send someone out within the hour to check on the issue. Brett arrived and was extremely professional and though the issue could not be resolved that night he assured me that he would be back in the morning to make the repairs. Brett showed back up the next day and completed the work and restored power to the 4 apartment homes. Brett and his assistant were great! Their communication and professionalism were outstanding. Thank you guys for helping and I look forward to having them work on other projects.

Romeo and his team saved us THOUSANDS on repairs. It all started with some clogged toilets. We called Beacon to get a diagnostic on what the issue is, assuming there was just a clog in the pipes. As it turns out, we had a crack in our sewer pipe. What made it worse, is they detected the crack under our concrete patio and rocks were rapidly flooding in, causing blockage. Originally, the quote was upwards of $15K. We managed to hire an outside concrete removal service to gain access to the pipe under the patio, and Romeo and his team came back to repair the leak. Little did we know, there was a SECOND crack in the pipe several feet down from the original crack…. Our repairs were now closer to $25K. Romeo found a different solution to the repair so we wouldn’t have to cut another 4’x4’ square in our patio, which ultimately saved us thousands. He worked diligently for eight hours straight to rectify the issue and get us back to normal by the end of the night. With two little ones, we didn’t have the time or the money to spend on brand new sewer lines. I greatly appreciate his empathy and expertise. I would highly recommend Beacon Plumbing based on Romeo’s professionalism alone. Thank you SO much for saving the day, Romeo! I’ve stopped freakin’ and called Beacon.

Beacon Plumbing fixed our interior sewer main. The main had cracked and was leaking into our garage. Beacon was able to get someone out to us that day and the repair was completed quickly. They were professional and kind. The only complaint I have was the cost for the repair. I didn’t think it would cost $1500 to replace a cracked PVC line. But I’m not a plumber and didn’t have time to get another quote.

Sean R. from Beacon Plumbing was able to replace my cracked hose bib in less than 45 minutes. He was prompt, concise and efficient. Sean was very knowledgeable and informative. We hope that Sean will always be dispatched to us if we have another plumbing issue. “Stop Freakin’ Call Sean (with Beacon).”

Vic and Tony came out and got right to it, these guys are super special with their hands and create beautiful work also very pleasant even with the kids!, they are professional and straight up and down like 12o’clock, thank you beacon, we’re no longer freakin!

My kitchen sink was not draining properly, and needed the plumber's snake treatment. Deacon was able to dispatch a plumber in one day, and specified an exact 2-hour window. The technician, Dean, called to inform me that he would arrive a little early, and he did so. He described what needed to be done, gave an exact quote, and handled the job very professionally. He was careful to inspect the pipes below the kitchen to insure that there were no leaks. A very well done job. I will engage Deacon again if I need plumbing work, particularly if they can send Dean.

Jesus and Liam arrived on time and completed the repair/replacement quickly and very professionally! Please thank your office for getting us fixed for a huge need! Thank you very much!

Thank you so much, Thaddius, of Beacon Plumbing. Saturday morning our toilet decides to back up and we are unable to flush upstairs because it caused the downstairs to overflow. My husband used a snake, but it didn't work. SO GROSS!!! Called Beacon and they said they would be there between 3:00 and 6:00. They arrived within the hour I called. Amazing. They were professional, polite, and got the job done within an hour. Thank you so much.

Dean showed up right at scheduled time. He took his time during initial inspection and did a thorough job of explaining what repairs needed to be done versus install of a new unit. I had many questions and he answered every one in a manner easy to understand. Thank you Dean for a great job!

Had a great experience with Brent and Isaiah with Beacon Plumbing! We had a failed sump pump that led to 2 feet of water under the house we just purchased. They were able to quickly come up with a solution to pump all the water out, then were able to install a new (much better) sump pump in place of the one that had failed. When the new pump was installed, we quickly discovered that the previous owners of the home had done a poor job of routing the discharge. The guys with Beacon were able to hire a company to come out a few days later and drill us a drainage line to the city storm drain and connect it up to the discharge. There was some sticker shock for sure, but after the follow-up visit, I really appreciated how much work those guys put in to make sure everything was done correctly. They installed an alarm to notify us if the new pump fails, and they even fixed one of our deck boards and gave us more recommendations for improvements we can make to help get ground water away from our crawlspace. They've also been available for follow-up calls to help us with insurance claims. I've been very satisfied with our experience!

We had a huge, urgent issue at the house. Came within two hours of original call. Brent and Isaiah diagnosed everything correctly, gave us an accurate estimate and also fixed a different issue we were having in the home. So friendly and so professional. Job well done.

I had an emergency leak with water dropping through my ceiling from my bathroom upstairs. It’s Friday evening with few business open. However Beacon Plumbing was able to come within the hour and repair it right away. Thank you to Jesus and Liam! They were amazing to work with.

First time customer. Great experience from beginning to end. Had an emergency pipe issue at 10:30am and called Beacon immediately. They told me I would get a plumber between 12pm-3pm (so quick!) At 3 I got a call from Luis who made his way over quickly after. Luis was extremely kind, thorough, and walked me through the whole process. The issue was quickly repaired and I would 100% recommend Beacon, but specifically Luis! Thank you!

I called Beacon plumbing to schedule a service call to replace a broken toilet. They were quick in getting me on the schedule, which was much appreciated. Jesus and Liam were the two plumbers dispatched to preform the removal of the old and installation of a new toilet. Even though the toilet removal posed to be a bit trickier than planned the team’s knowledge and skill prevailed and they were able to make the switch. They were both friendly, punctual and considerate of my property. I would absolutely be using them again as well as recommend their services to others.

Ian and Jeffrey from Beacon were professional, knowledgeable, and expedient, in the replacement of a water heater. They were able to educate me on some of our systems. They showed up exactly on time for the initial consult, and the following day for installation. Excellent customer service.

We called them in the morning and they came out very quickly same day. Fixed our leaky faucet in our laundry room! Job was done efficient and kindly by Jesus and Liam.

I recently had a plumbing emergency at my home that caused a lot of damage. I reached out to Beacon Plumbing, and I am so glad that I did. Their team of experts went above and beyond to take care of my emergency and ensure that my home was back to normal as soon as possible.Will and Alex were the service agents who repaired the burst pipe and installed the new water heater. They were prompt, professional, and incredibly skilled at what they do. They were also friendly and communicative, which made me feel at ease during a stressful time.Robert and Lewis were the service agents who repaired and replaced the furnace and custom ducts. They did a fantastic job, and I was amazed at how efficiently they worked. They also took the time to explain everything to me and answer all of my questions, which I really appreciated.Overall, I am so grateful to Beacon Plumbing and their team of experts. They delivered exceptional service, and I couldn't be happier with the work they did. If you ever have a plumbing or HVAC emergency, I highly recommend giving Beacon Plumbing a call. Their team of professionals, especially Will, Alex, Robert, and Lewis, will take care of everything and ensure that your home is back to normal in no time.

Beacon is great! They came out on short notice on a Friday night for our kitchen sink leak and installed a new faucet in only an hour. Jesus and Liam were friendly, knew their stuff, and helped us out a lot. This was a good experience.

Bill was excellent in helping get a team dispatched after hours on a weekend to fix a backed up bathtub when I had family in town for Mother's Day. Deontae and Storm came out and quickly took a look at it and were able to get us set up in no time. Great value, super responsive, and I don't have to put my family up in a hotel for the weekend (although actually that might be a con... 🤔) Five stars all around, great job y'all. I know who I'll be calling next time I have an emergency.

Jesus arrived on time with his partner Liam (after calling to confirm appointment and arrival time), truly listened to our concerns, suggested possible causes/solutions, provided a detailed, written estimate that he reviewed in detail with us. The work was done as detailed and agreed upon all the while respectful of our home by covering floors of 3 work areas. The kindness and respect made this an over the top interaction. Second time using Beacon and highly recommend.

Called for a service appointment at 11:00am and by 4:30 pm a new boiler/hot water tank was producing hot water to heat our home. Can't say enough about the great service Dean and Mccoy provided. Great attention to detail and high-quality workmanship. They made sure to protect our floors from damage and left our utility closet clean. Their pricing was competitive and complete, no surprises. I will continue to use Beacon and I highly recommend doing business with this company.Bill on top of Queen Anne.

Dean was excellent and very helpful with our plumbing issues today. He was punctual and friendly and helpful with our plumbing needs. He resolved our issues quickly, professionally and with a friendly demeanor. We give Dean and Beacon Plumbing a big thumbs up!

We had an emergency plumbing situation on a Sunday (3/26/2023). The plumber, Luis, from Beacon Plumbing was there within the hour. He did a fantastic job not just fixing issue, but of explaining what happened, and what he was doing to fix it - total transparency and excellent communication! His knowledge, skills, and calm demeanor were very impressive. Luis is wise and capable beyond his years, and we would welcome him back anytime, of course we hope we don't have to:) We are very grateful for Luis, and the swift help from Beacon Plumbing.

Jesus was fantastic. He responded to our emergency within 15 minutes of our call. He promptly stopped the flood coming from our outdoor faucet and gave us a price to replace it. He was on time the next day and promptly replaced the faucet and took care of the problem. Jesus and his co-worker were professional and pleasant throughout.

We had an emergency drain situation, Brent and Isaiah showed up after hours within 90 minutes to set us at ease that they could repair the next morning. They showed up and worked their butts off to install a clean out for us on the main sewer line after digging 4ft down in the ground as well as address other issues we had in the house. Very very nice guys, very respectful and the end product was beautiful and looked like they were never there! 10/10 recommend.

Robert and David came to my house yesterday at 10am to troubleshoot my air conditioner. They diagnosed the issues and recommended a replacement of my air condenser/heat pump. I agreed to the replacement and they started working. They stayed until 11pm getting everything installed and set up. They were amazingly courteous and professional. They explained everything that they were doing and why it had to be done. I was extremely impressed and will absolutely recommend Beacon to anyone who asks for a plumbing recommendation.

Jesus and Liam were super responsive and helpful. They checked for why our water was not coming out of the faucet and they installed a new faucet. They were professional and a great team to have help us with our plumbing issues. We recommend them for your plumbing issues.

I had a problem with an outdoor faucet on exterior wall. Called Beacon Plumbing after 7am, Troy and Mike arrived at about 11am the same day. They explained the quote and process clearly and straight forward, figured the problem out in about half hour and the problem was fixed in the morning next day. The whole process working with them is professional, simple, and just had the job done quickly in the right way. In addition, Troy also inform us that we may need to have the wall dried. He helped us get someone come to dry the wall in the same day. These are good guys, and definitely recommended!

I am so thankful for Dean from Beacon Plumbing! I discovered a toilet leak late Saturday afternoon and Beacon was able to send Dean right away. He was polite and professional; he showed respect for our home by wearing shoe protection. He quickly identified the issue and was able to fix it in minutes. Any less scrupulous plumber would have pointed to the problem I stated (old water supply valve) and insisted that this repair was necessary. Instead, he was able to tighten a few bolts and stop the leak without an unnecessary repair. The problem is fixed--two days and not a drop of water leaking! I was so grateful, I immediately called Beacon again to address an electrical issue. Thank you, Dean--it was a true pleasure meeting you and I will gladly call Beacon again!

We had Beacon install a (new to us) tap after our old kitchen tab started leaking. Since we were heading out of town, we didn’t realize until we were running out the door that the cold water side wasn’t turning on. Fast forward to two weeks later when we’re back in town, I called Beacon to see if they could come check it out. Dean, who had fixed our issue initially, was able to come out the same morning to troubleshoot. Turns out since the tap wasn’t brand new (it was given to us by family), there was some sediment that needed to be flushed that was blocking the cold water from getting through. I appreciate the fast fix and willingness to waive the normal fee this one time.

Victor and Tony did a fantastic job. Arrived within 2 hours of calling and were able to do a full furnace replacement by the following day. Other places put an appointment 3 or more days out, so this turnaround time with Beacon was phenomenal. 302196

Anthony and his associate came out to my house and diagnosed my sewer line problems with state of the art technology and expertise. They explained my problems and provided a detailed estimate. Anthony is extremely knowledgeable and friendly to work with. The work included digging a 7 foot trench, replacing a portion of my line, clearing the existing line, back filling the hole and replacing my toilet. Their professional craftsmanship gave me confidence in the repairs. Thanks Anthony!

Robert and Bobby did A whole house re-pipe, a new water main put in with trenchless drilling. And they installed a Tankless electric water heater. Work was fast! I had the estimate done on Saturday, work started the next Monday, and cleanup is finished on that Friday. I've been a beacon customer fro a while, and I've never had cause to complain. Their in house electricians also did great work on the new circuit for the water heater, but I didn't get their names :)

Sean R was awesome. He diagnosed the issue over the phone before he arrived having heard only the symptom and brand. He was here within 20 minutes and completed within another 30. He was friendly and professional. I was really impressed.

I called Beacon Plumbing at the suggestion of the Home Owner's Club to address an unusual water leak that was detected by the City of Seattle. Eric G. and Jeff showed up not long after I placed the service call and spoke with a very knowledgeable dispatcher. They arrived on a Monday evening and stayed until just past 11:00PM, working diligently to assess the source of the leak and then to implement a solution. They were respectful and professional throughout the process, and I was very pleased with the work that they did to solve the leak.I would happily recommend Beacon plumbing and give Eric G. and Jeff a strong recommendation.

Holy smokes, Beacon is so quick to respond I don't think I'll ever be freakin about any plumbing issues! I called them at about 11am this morning with a broken garbage disposal, and less than 2 hours later, it was replaced. Jesus and Liam were efficient and thoroughly professional, and today they earned Beacon Plumbing a repeat customer!

Brent and Isaiah were awesome. Complicated scenario and they nailed it. Efficient, professional, and friendly. Great price, great job. They loved on our dogs too.Highly recommend.

Dean was fabulous!
Got to our place the same day we called, arrived early, even threw in a little extra work. Second time we have used Beacon Plumbing recently- 10 star service both times!

We have never been treated so poorly by any company before. Our pipe bursted in July of 2021 and they still haven’t completed their job. They charged us $25k because it was an emergency and took their sweet time to fix the pipe. Not only did they miss 2 of their appointments without any notice, they also made a mistake packing the giant hole they dug up in our front yard. 4 months after the job was done the area they dug up sunk about half a foot. I wrote them 2 emails about a week apart and got ignored. I called and spoke to the most condescending and demeaning manager ever. Mark said, “honey I have about 25 other emails I’m working on.” After about 10 minutes of explaining the situation to him he finally scheduled us a date for someone to come fix the area. We took the day off work and no one showed up again. Finally someone came out on a different day but unfortunately 2 months after that it sunk 4 inches. I emailed them again and they said to wait until the rainy season is over. It is July and they have been ignoring all my emails since May. I am extremely disappointed and frustrated with this company.

Called beacon and there service guy Dean was sent to our business Washington Cedar and Supply. Dean came in and handled the job, little did we know after he left a tiny leak appeared. I called back later that day and spoke to a woman who contacted Dean. Thankfully Dean and McCoy came out the next day and repaired the issue and did not charge anything extra. Plus Dean is a super cool dude. Awesome worker.

Jesus and Liam came in today to fix a leaking faucet in my tub. They gave me the option of repair of repair and replacement. I decided on replacement. They did a awesome job of replacing g the faucet.They were in there for a couple hour putting in the new faucet and cleaned up the mess. I was very happy with the work they did. Thank you so much..

When they say, Call Beacon, it's for good reason. I needed a repair for a failed patch I put in and needed it fast. Beacon sent Dean late night and long distance. Dean was awesome: professional, thorough, friendly. His quality of work is exactly what I hoped for my home and family.

Jesus and Liam are awesome technicians! They arrived within 1 hour of my phone call to Beacon, and quickly found and diagnosed where the leak was coming from. They worked quickly and respectfully, and shared information with me as they worked. Jesus explained clearly what the job expectations and cost would include. I am very happy with the service I received and would definitely call them again with any future needs!

Worst experience ever! I called Beacon to fix a leaking shower in September 2022. They did not have the right shower screen on the truck that day (but replaced it with what they had) and told me to contact them if I still had issues. My shower continued to leak, so I set up 4 different appointment windows with them and was NO SHOWED every single time. No call from the tech either with any explanation. After I complained, they randomly sent a tech out when I didn't even set up an appointment for someone to come to my apartment. I asked for a refund and they have put me through the run around. They are trying to place blame back on me that I denied the tech who showed up at 9am---yeah because the appointment WAS NEVER scheduled with me and I was done with Beacon at this point! Also now they can't be certain that the issue is due to Beacon's workmanship and that I will not be refunded. Absolutely ridiculous. As someone who is also a business owner , this is completely unacceptable. If they don't refund me the $963 that I was charged to put in the wrong shower screen, then I will be going to my credit card company.

Tony and Victor were amazing, they came out and replaced our broken furnace in under 24 hours in January when it was way too cold to go without heat. They were kind, respectful, on time, communicative, and very transparent about pricing and expectations. I know I got a good deal and my family is warm. I am so grateful for Beacon for taking care of us! JOB ID: 299744

Hired this company to do a drain cleaning due to a clogged drain. They came 5 days ago, did the drain cleaning (only about 1 foot of blockage), charged $550. Drain is completely clogged again, (they didn’t go far enough as we’ve had this problem before) and when I called to see if they could come back to fix it since it wasn’t completed, they said they would have to charge an additional full service charge for this. Went with a much better company instead! Would not recommend using them.

Tony and Victor were spectacular they helped me out with a new thermostat and also added a return air grill. He was a polite gentleman and really appreciated everything he did for me and my family. I will recommend beacon plumbing to all my friends and family. This guy really knows his stuff. Thanks Tony #301538

My sewer pipe had to be replaced. Beacon's quotation was double than other two companies' offers, I finally completed my project with a reasonable cost. Be cautious when contacting plumbing company and making decision.

We are ever so grateful to Josh & his awesome partner for solving our flooded basement issue! Josh sensed the panic we were in so he worked us into the schedule asap then once on site he detected exactly where the water originated and solved the problem! He relieved me of any undetected concerns in the adjacent walls, neatly and precisely! He was clear from the onset about pricing and communicated what method would be used to remedy the problem. They were prompt, professional and reasonably priced! I will turn to Josh for all of our plumbing needs here at our multi-family apartment Bldg as well as at our home. I trust his work and his expertise! Thanks so much Josh we appreciated your fine service!

I called at 3:30 in the afternoon (the person who answered was professional and thorough), Jesus and Liam were there by 4:30 and replaced my old water heater on the spot. The techs were outstanding. They were polite, professional, skilled at what they did and fast. They answered all my questions.

BEWARE - I was scammed! I called Beacon Plumbing recently at night for an emergency repair of a clogged line. I was advised that they could clear the line for $1122, however they were unsuccessful and further advised that a more complicated procedure would be required the next day at a cost of $5200(!). The next day I called American Rooter who was able to do what Beacon could not, successfully clearing the line with a jet for only $800. I filed a complaint and they still failed to return my $1122 for lack of service. I would highly recommend American Rooter, but will never call Beacon Plumbing again.Per Beacon's response: Correct, I did not pay for a jet service, only $1122 for the failed snake attempt and then was told I would have to pay $5200 to resolve. I did pay $100 for afterhours service, not advised that the same level of service could not be provided at night.

David and Makana came to the rescue on a Tuesday night. Our old 1908 house had a back up in the mainline, and they quickly jumped into action. Not only both of them friendly, courteous, and informative. They gladly showed me the “snaking video” and taught me about the plumbing system and best practices along the way. They resolved the situation that night. Later that week, I discovered that my water heater (+10 years old) was on its last leg too. So I called up David and they both made time on the same day to get this replaced. These guys are unsung heroes! I will refer and call them every time in the future. THANK YOU GUYS!! - Cody/EmilyP.S. Beacon Plumbing, you better be keeping these guys happy! I sure hope they are getting bonuses because I’m going to broadcast this in our neighborhood!! <3

Very disappointed in the responses and treatment we received after the repairs.We called Beacon Plumbing to fix a clogged toilet in our condo. The clog was cleared and we were charged $1461.57 - we were told there was no warranty and that we may have future issues as the technician thought this may happen again and the clog was probably further down the pipes and would require HOA approval because the pipes are located outside our unit in the garage. We understood that.Well not more than 4 hours later the toilet was clogged again and we went another night without a toilet. We called again and requested a technician to come out the next morning. A different technician arrived the next morning and said he could fix the problem from inside the condo and there was no need to do anything with the pipes in the garage. He had a different tool than the technician that was here the day prior. This air snake cleared the clog and we were charged another $1524.44 It has now been over a month and we have not had any further issues with the toilet. We have no complaint with either technician.Here's where the big problem begins....We called customer service to ask if there could be any compensation for the fact that the first technician did not have the tool that was needed to clear the clog and we were charged almost $3K to clear a clogged toilet. We weren't asking for a full refund, we were just asking for a little grace because of the fact that if we had the 2nd technician the first day we would not have been charged this exorbitant amount.Instead we were treated very rudely by Mark with some snarky emails and told we would not be a getting refund and would need to take them to small claims court if we wanted to try to get something back.Wow great customer service :(

If you call Beacon, you’ll be freakin. Easy to schedule with. They did come quickly to our emergency. That’s was as far as the good service went. We’ve had to track them down for receipts which may be common. But what made this experience so bad I would never recommend company was, they found a blockage, said we needed to repair 40ft of sewer piping cost 6k. The owner of the house left after this was done. We get a call saying there is more damage than expected. They put the camera further down the pipe and discovered that the main sewer line had deteriorated and was causing major blockages. They quoted us 23k to replace the entire line. The owner said he didn’t have the money so don’t do the second repair. They told him if you don’t, you’re going to continue to have water backing into your home. But they had just installed an opening outside to the line that would actually give us a solution to it backing into the house. We could just go outside, open up this pipe and it would flood outside instead. So they were absolutely trying to use scare tactics. I property manage the house and was referred by a roommates friend to call south west plumbing for a second opinion. We did that. I was there when south west out the camera down our sewer line. There were zero blockages and NO deterioration. There were some very small root intrusions. That’s all. They told us that there were no signs of the line backing up on us anytime soon. Just that the root intrusions will at some point need to be taken care of. I would never use beacon plumbing again. The plumbers left us all not knowing what was going on during the first repair and when you call their office they will have no information for you. You have to get it all from the plumber. They will give you a list of work done and charges. That’s it. My questions for them were. Can the owner dig his own trench and lay pipe himself and then hire them to hook it up. The technician called me back and told me there was no blockage, but he had told the owner that there was. He then said we would have to Jack hammer the concrete driveway to access the pipe and digging our own trench would be very difficult. Well sure if we have to go under the driveway. But when you look at the map of our plumbing, it doesn’t run under the concrete. And southwest was able to use their technology to show us where the line goes. It’s not under the drive way. But next to it and under grass. When I asked Beacon how certain are you it’s under the driveway. They laughed and said, 100%. They straight up lie and try to get more money of people they think they can take advantage of. Do not use this company. There are so many better companies out there. Good luck on your projects and plumbing needs.

Dean came out in the middle of the night to help fix our plumbing emergency. A problem that spanned hours, was fixed in less than 5 minutes by him! He was extremely helpful and kind throughout the whole process, especially with having come out so late in the evening!

Tony and Victor were fantastic. They did the best job money can buy. I will only use Beacon plumbing from now on. This money I spent was well worth it. I have heat now and can’t wait to be warm. I will let all my friends and family know to call on Beacon if you’re Freaking. Thanks again Tony for all your hard work. Job # 301189

Gato & Anthony were able to identify exactly where our sewer line broke & was creating issues without having to dig up the whole thing. They were able to rectify the situation quickly, while showing us the scope & keeping us informed with details along the way. You could tell they really know what they’re doing, & showed a great level of expertise, which was a relief during such a stressful & unexpected situation. Thanks for doing such a good job to Gato & Anthony.

I was floored to get same day service 3 hours ahead of schedule! They did a great job and the estimate was spot on. They only took an hour to fix my sink drains and replace our disposal. Highly recommend. Don't forget to use your coupons! ☺️

Jesus and Liam were great! I had a clogged drain, leaking shower and needed new kitchen sink plumbing. They were able to come out to Vashon within 3 days of calling and were able to fix everything that day. It was a pleasure to work with them!

My experience with Beacon Plumbing was flawless, end to end. Jesus and Liam were on time, and the entire job was complete within 45 minutes from their arrival. My home was left spotless, and my garbage disposal is fully functioning. Relief! Nice work, team.

Had an unexpected leak spring up, caled Beacon, and Robert and Bobby showed up within the hour. Performed the leak detection and then repaired the leak. They gave me a quote at every step before moving forward, explained to me what was going on, and cleaned up well on their way out. Very professional, and good conversation while here to boot! Highly recommended.

My exterior water line started leaking this morning at 8:30AM. It’s now 1:30PM and Dean already has the problem fixed!!! Dean was prompt, kind, clear about the issue and the repair method, and had the whole job done in 30 minutes. I was worried this issue was going to cost me a fortune on my water bill. In light of that, I’m happy to pay the cost to get it fixed quickly and professionally. Thank you guys!

Had a split pipe under our deck that needed repair. Dean, the technician, was super thorough in his explanation of options as well as the repair of the pipe. We'll definitely use Beacon again and hope Dean is the one who shows up.

I called late afternoon about leaking pipe & valve from refrigerator. Willie arrived within one plus hour. He fixed the problem quickly. He was very personalbe and helpful. I will call Beacon whenever need their expertise.

Jesus and Liam were awesome! The whole experience was super easy. I called and they were out in just a few hours. Diagnosed the problem quickly and preformed the repairs the same day.

GET MULTIPLE QUOTES before proceeding, I made a huge mistake working with Beacon, will never make this error again.They were very prompt at first, available before anyone else, so I trusted them. After the initial visit, I was told my furnace was over 11 years old over the phone, and told I needed a to pay over $1400 to replace some part that was no longer working, as well as the labor. Since it's a rental property, I couldn't verify their claims and decided to trust them.It turns out my furnace was only 5 years old (shouldn't need new parts), and their fix didn't include any expensive parts, just cheap materials (like a PVC tube). Even worse, the fix only worked for about 30 minutes. Another company came a couple days later and fixed the issue for less than $300. I can also share that a third company told me I had been overcharged, and even $500 would have been excessive.I contacted customer service, hoping to receive a partial refund for poor service, and they did reply to me repeatedly, but never addressed my concerns. Unfortunately it was a case of my word against theirs, since they only gave me the furnace's age and diagnosis over the phone. That was another mistake I made. I should have asked them to write up their assessment, but at that point I had no reason to distrust them yet.Our subsequent emails never addressed the fact that I was falsely told my furnace was very old when it was relatively new, and shouldn't have needed a major repair. It was the most frustrating experience I have had when working with a contractor or company -- completely broke my trust. What shocked me the most is that they showed no remorse in making a $1400 profit on a 75-min visit for a service that didn't even work.

Jesus and Liam were incredible! They upgraded our existing pipes and faucets from the plastic they were to metal required for our new washing machine. Expedient, professional, friendly and informative. It’s Beacon for us from here on out!

Beacon arrived the next day and fixed the issue with my outdoor faucet easily and calmly. Dean was helpful and explained all the details. Now I can spray my muddy dog outside!

Ismael and Bryan were so pro, courteous and considerate. My shop opens at 11:00 so to minimize disruption they came at 7:30 and had all the inside work complete by10:45 :) So clean when they finished couldn't even tell they'd been here! I recommend Beacon Plumbing if you're looking for a timely, pro heat pump installation!

Sean came over to our place on a Sunday when we had a particularly irritating sink drainage issue. The blockage was deep, deep in the pipes and Sean spent a good deal of time navigating our ancient galvanized pipes and finally broke through just as things were starting to feel hopeless. Thank goodness! Very glad we called Beacon and got Sean, he was a consummate professional and pleasant to have at our house, plus he gave us tips to prevent this happening in the future. Thank you, Sean!

Having phoned three plumbers who were ' busy' or did not respond, Jimmy from Beacon was on the premises within three hours. How anyone can be so cheerful and charming when called to unplug a toilet, is beyond me! Jimmy and Jack were fabulous. If only we had their permanent presence on Vashon - a responsive plumber - what a dream! Thank you guys, you are amazing.

Troy was timely, knowledgeable and personable. Solved the issue quickly and Beacon was able to get me sorted out with 48 HRs for my non emergency repair. Always a good company to work with

Sean was super nice from the moment he came in. He got here promptly. And he came in got straight to work and got out in less than 45min. He was very transparent with us and very professional throughout the whole experience. 10/10 would recommend!!

Dean was awesome. Quick turn around. Would definitely recommend him to anyone needing a plumber!

Beacon Plumbing far exceeded my expectations! Scott and his apprentice were amazing! They diagnosed and told me how to fix half a dozen little electrical issues I was having in under 30min. The big (in my eyes) project was for them to wire up a new high voltage outlet in my garage. They did that in under an hour. I highly recommend Beacon Plumbing for your electrical needs!

Lifesavers! Wholeheartedly recommend. I had an abrupt power outage on a Saturday evening related to a breaker issue. A real person, polite and helpful, answered the phone and took a message, and I got a return call within minutes. Alex kindly and patiently walked me through how to get it back up and running, and stayed on the line with me the whole time to confirm everything was working properly. Best possible service and a really great experience. I absolutely recommend them and will not hesitate to call Beacon again if I ever need electrical work in the future. Thank you guys so much. You were my heroes today!

Jesus and Liam came on a Saturday afternoon only 30 minutes after I called the office. They gave me a bid with two good options, promptly completed the work and cleaned up after themselves. I’m so happy they helped me out today!

Upgrade of breaker panel, installation of outside outlets, repair of kitchen ceiling fixtures. Technicians were great. They explained everything. Efficient, and they cleaned up after. I will use this company again!

My restaurant's water heater stopped working and we had to shutdown for the evening. Robert H. and Lewis arrived around 11pm and got a new water heater installed working all the way through 5am for us. Fantastic team and great service!

Sean R showed up on short notice this morning at about 9:30am. He’s been working ALL day - just finished at 9pm. I can’t even believe the hard work he did all day to dig down to our sewer pipe, scope it, clean it all out, put all the dirt back and then put the toilet back. Total pro, so pleasant and informative. 5 stars!

I needed the faucet replaced in the kitchen and Dean showed up on time, with great communication before his arrival and throughout the process. He was professional, clean, and I have confidence that the job was done correctly. This is not the first time I have used Beacon, nor will it be the last. My home is a big investment, so I want to ensure the work performed is money well spent. My experience with Beacon Plumbing has proved to me that paying a professional to perform the work is always the best value.

Ian and Jeffrey were super fast and helpful! We had a little mishap at the office this morning with the garbage disposal and they showed up and helped us replace it quickly and easily. Nice guys :-)

I had a very poor experience with Beacon and would not recommend them.After my boiler had gone out over the weekend, I contacted Beacon, and a very nice gentlemen said they could help. I asked for the price and he said it would be $75 and that any subsequent work would be quoted in advance.When the technicians arrived that evening they told me the $75 was only for them to arrive and that it would be $700 to begin any diagnosis or do anything further. It was 5:45pm, I had turned away other companies, and the house was cold so I agreed. After 30 minutes (and no measurements) they claimed my exhaust venting was inadequate and would require a $5300 repair! When I asked for a price breakdown, he just told me they charged by the job and had a lot of liability (mind you, I have a flat roof). I told them no thanks and, after checking venting requirements with my boiler manufacturer, discovered that my venting was actually totally fine and I just needed a $100 wind cap. So I got less than nothing for my $700 and would have been badly ripped off for over $5000 if I had gone with them. I contacted customer service but they felt this was a normal experience and I got fair service for my money. I disagree but will let you draw your own conclusions.

We called Beacon plumbing to help fix a kitchen sink and garbage disposal (which was less than a year old). They came in when we weren't around and claimed to have cleared all the pipes of all clogs and replaced the disposal. We paid them a lot of money for this. Less than a week later, the sink had the exact same problem with the water not going down. When we called Beacon, they were very unprofessional and claimed this would be treated and charged like a brand new visit and refused to take any responsibility for an improper fix. They basically swindled us by not doing the work they charged us for and then didn't own up to it. We eventually hired another plumbing company that properly fix it for half the price that Beacon charged us. Stay away!

Was re-doing a bathroom floor and needed a plumber to pull out the toilet and then re-install the same toilet after the floors were done. They would not provide even a price range until they showed up to perform the job. Showed up in the middle of the flooring job, looked at a binder for 3 seconds and charged almost $950. Couldn’t go to anyone else because the flooring job couldn’t move on till the toilet was out. Nothing illegal about their practice, but extremely unethical and predatory. Go through a local plumber it will easily be half the cost.EDIT: in response to Becon, no one ever mentioned having someone come out to provide a quote for a $75 dollar fee, that’s just a straight up lie. You do make a valid point in I should have allowed time to get multiple bids, but if you guys were transparent about even providing a general price range I would have not ended up trapped and would have never used you. Also the flooring company when we went to complain to them said “oh you used becon? Yeah they are the worst. They price gouge and rely on people who are stuck in an emergent situation.” will not be using again.

I called yesterday and set up an appointment today between 9:00-12:00. Was told it would be a $75 service fee plus whatever work we chose to have done. Nobody contacted us at all during the service window. I called at 1:00 and it sounded like they didn't even have us in the system? I had to give her all my information again. She offered to send our work order, but I left the house for appointments. Advised her I didn't think I was interested in using them anymore. Can't speak to the quality of their work but customer service is obviously poor.

Great experience - very helpful, communicative and professional. We were told we had a gas leak from previous company and Jesus came in and disproved the leak, checked whole system and gave us great piece of mind with our home.

Timely and affordable service for A/C and plumbing needs. Friendly, punctual, and got the job done.

Great work, they came same day, a few hours and we have hot water! Very professional and knowledgeable, highly recommend Brom and David!

$1000 for replacing a faucet. My husband called Beacon Plumbing to replace the pipe under my kitchen sink. It was leaked. I didn’t know what was the talk. I wasn’t home. My husband is a Nerd. He has no idea about these stuff. They came in and recommended the faucet needed to replace. After 16 minutes of work (our camera showed the time they came in and out), and a normal faucet (not the electric sensor type) the bill was $1000. If I was home I wouldn’t agree to this cost. Weird with all the perfect reviews here but tons of bad reviews about the costly services from the other sites. #neveragainBeaconplumbing.

Sean R was OUTSTANDING! He came here for a completely unrelated repair (shower faucet) and he discovered that the exhaust pipe from my tankless water heater had partially melted. I had no idea as it sits high in my garage. Thanks to his excellent observation skills, he prevented a major fire from starting because of the hot exhaust gas that had been blowing on my now discolored drywall. He ended up installing a brand new water heater and his workmanship was flawless. If you ever have plumbing issues, call Beacon and ask for Sean because you’re not going to find a more professional and competent plumber out there!! Thanks Sean R!!

I called Beacon because I had a shut off valve that had failed. From the moment that Sean R. arrived I knew that I was in good hands. He was polite and very professional. He explained everything he was going to do and why he was doing it. This simple gesture showed his obvious expertise and helped put my mind at ease. While this wasn’t the cheapest option, the job was done quickly and correctly. I would happily recommend Beacon, and more specifically Sean R., for anyone who needs plumbing services.

We had concerns that our new gas stove connection was leaking, but within 5 seconds Jesus figured out that our entire gas setup was wrong, and we've probably been taking in gas for 3 years! Anyway, I'm so happy they were able to fit us in same-day (within 3 hours of my calling) and did such a professional job. Will absolutely use them again!

Our toilets and tubs backed up late on a Saturday evening, but Zadrian was able to identify and fix the issue quickly. He was kind, considerate, and super knowledgeable. Great experience.

I called Beacon about my water heater at 10:30am. They had service men at my house by 12:15pm. They had diagnosed and fixed the problem (replaced a breaker) by 12:45pm.The service men were professional and polite.Couldn't ask for more.

Jesus and Leom did a great job fixing my toilets. I will call on Beacon Plumbing again in the future.

KEN is the Best!!! Super helpful. Explained everything to me that was going on and made me feel super comfortable. This was a call out for our septic tank but I will be calling Beacon Plumbing for any future plumbing endeavors as well. In fact Ken took the time to give me plumbing quotes while he was out here for when we have our countertops replaced and will need plumbing under sink redo after. I am brand new to the area and I feel like I have a new friend in Beacon Plumbing. Ask for Ken for sure!

Tony and Vic @BeaconPlumbing did an excellent job and work through some challenges like the pros they are. The gas line and exhaust are perfect!Looking forward to having new AC installed soon.Stop Freakin, call Beacon!Thanks, stay awesome!!!

Wow these guys came on Labor Day 2022 and worked for HOURS to bring our 169 residents plumbing service again! You were our heros!! We are not Freakin because our Manager called Beacon and specials kudos to Anthony and Josh!!❤️

Jesus and Liam were super helpful and patient as we navigate through the crisis of a leak that led to a flood in my den. Thank you guys for showing us our options and especially the problem area and fixed it immediately.

Jesus and Liam were very knowledgeable, good communicators, and helped us quickly!They showed up within an hour and were done in two for a large job.

Jesus and Liam help me fixed the hole in my plumbing. They are pro and efficient.

It reminds me of my old buddy's slogan for his custom bike shop: We're slow, but we're expensive.We now have new electrical stuff that's almost like what we asked for, and we're all set if we add new high amperage stuff, but I thought they should've finished before demanding the final payment, and it would've been better had we not spent a day and a half waiting for them to show up (when they didn't).

Sewer Repair:Diontea and his team were so professional, kind, hardworking and transparent about our emergent sewer issue. It was immediately dealt with, the team worked as long as required to fix the issue and ensure it will never happen again. We are so grateful for Diontea's expertise and guidance. Thank you again!Toilet Repair:Sean R was incredibly professional, transparent and helpful in helping us repair our toilet in a pinch! Highly recommend Beacon's and Sean R. Thank you!

My experience with Beacon Plumbing was absolutely terrible.I called Beacon Plumbing because my second floor toilet had a slow leak which caused some secondary damage to the drywall and flooring.I was charged $2100 for a toilet replacement without being told that the restoration company coming in next day to dry the place would need to remove the toilet. The plumber knew this since he personally called the restoration company to make the appointment. I ended up paying $2100 to have a toilet for one night!The next day the restoration company recommended by Beacon Plumbing came in and placed the “new” toilet in the bathtub, which ended up breaking the bathtub.The worst part about this is that when people call Beacon Plumbing, they are in distress because it’s typically an emergency. This company takes advantage of their customers when they are most venerable and takes full advantage of the situation. Extremely unethical way to run a business.Beacon Plumbing will never reach out after a service to check on the customer and ask for feedback.I find it funny and interesting that their “statement of work” is handwritten and the only legible/recognizable characters are the amount of money you need to pay. They deliberately don’t want you to know what they are doing.So after paying upwards of $5k between Beacon and the restoration company, I ended up having a broken bathtub with a new toilet inside the broken bathtub. Images below:Please be advised, reach out to your Facebook community groups and see the communities experience with Beacon plumbing before thinking about calling them!

Dean was amazing he was able to fix the garage disposal. Also very personable and friendly to talk would recommend him to anyone. Again thank Dean!!!

I called Beacon plumbing to help me with some galvanized piping that needed replacement that went under cement slab to the house, plus I needed a new shut off valve installed. The plumber for Beacon showed up on time and had very good ideas of how to proceed. He was a hard worker and very professional. They informed me up front with the cost would be and did the work in a timely manner.

Jesus and Liam were really kind and proactive. They got the sink/plumbing issue resolved right away (under 30 minutes). Very pleased with the service and would recommend!

Our plumbing guy, Sean fixed our leak that was stressing us out! He fixed it in less than an hour! He was so kind, respectful, responsible and efficient. Thank you, Sean!!! Stop fricken call Beacon plumbing!!!!!!!

Could not be happier with the service and professionalism of the two technicians that came out for an emergency repair and the fixed my ongoing sewage issues. Diontea and Stormy were polite, kind, respectful, and hard working. They worked late into the evening to get my system usable. Diontea communicated and explained the process completely. When I had issues or concern he was patient and allowed me to research before moving on. The interaction was superb customer service.

Jesus and Brian provided amazing service installing my natural gas fireplace. They were courteous and professional and careful with the install. They also did some problem solving. All in, highly recommend them.

Nice quick response to an improper self-install, and repaired the leak nice and quick. We've worked with Beacon previously for heating & AC, but this was our first time working with them for plumbing, and we were very pleased to see they're just as good!

James came and saved the day! This is the 3rd time I've needed Beacon to come remove a clig before I could afford the long term fix. Every time they were professional, knowledgeable, and (most importantly) didn't man-splain anything to me! I've never felt stupid asking my questions and they helped me be a more confident home owner.

When it rains it pours and Beacon Plumbing is a great company and Umbrella to solve our problems. They showed up quickly, accessed the issue with our underground water leak and hot water heater issue. Their technicians Alex, Johnathan, Brady, and Tim are all eager to help, hard working, and professional. It was obvious they wanted to help and Jen on the phone and the Manager Patrick were also great and provided extra value. I strongly recommend Beacon Plumbing and encourage you to call them first when you have a plumbing problem.John

I came home a few weeks ago on a Sunday night to find I had a leaky shutoff valve in my upstairs bathroom. I had seen the Beacon Plumbing ads that assured me they were available 24/7 at regular prices so I gave them a call. They said sure, they could have a guy out shortly to take a look. About 90 minutes later he shows up, and says he can fix it no problem. He pulls out his tabbed book of prices and it's going to be $500 including the $100 travel charge. Fine, let's get this done since you're here, I think.Now, let me describe my super-rare and apparently anathema to plumbers arrangement in my bathroom. I have a pair of wall-mounted sinks each sitting on a ceramic pedestal. I know, crazy right?The plumber assesses this very difficult situation and loosens the bolts on the sink that hold it to the wall. I hold it up for him while he loosens the ring on the p-trap and gets the pedestal out. Then, with much complaining about my shutoff valve, he gets the ferrule off and puts on the new one. Now, I spent a lot of money on nice hardware for the sink, which the plumber laughed at as he tossed my expensive shutoff valve to me and replaced it with whatever they have stocked in their truck. You should keep that, it looks expensive! Yeah, ha ha. Funny.Now, here's where the real troubles begin. I help lift the sink to get the pedestal back underneath. He can't get the p-trap back on. After much complaining and 20 minutes of fiddling, he finally gets the p-trap back on. Yay. I pay him and he's gone.On July 3rd, the sink is leaking out of the p-trap. I call Beacon Plumbing. First, I'm put on hold for 10 minutes, and they hang up on me. I call back and get someone who doesn't use the computer so can't help me. Finally I'm forwarded to someone who looks up the invoice. They'll send the same plumber out. It's not an emergency so I say he can come back out at his leisure. He'll be there on the 4th. Fine.The 4th arrives, he shows up. A repeat of the first episode, he loosens the sink, I lift it, he pulls out the pedestal. Again we try to get the pedestal back in, but again, can't. 20 minutes later, he can't get the p-trap back in the with the pedestal there. In frustration, I tell him we'll just leave it off for now. He's happy. Did you tighten that sink back up to the wall? Oh yes, he says. Spoiler alert: he didn't.So now my bathroom is missing one of the two pedestals, and he graciously agrees to help me take off the other pedestal so it's evenly screwed up. Thanks! So nice of you to completely destroy my bathroom. He packs up and heads to the front door. I escort him outside and expect to see him drive away. But no! He sits on the little seat by my front door and I see him through the window leafing through the tabbed book of prices.I come outside and ask him what's up and he tells me that it's not his fault that my sink is the way that it is and he couldn't get the p-trap back in. He tell me he doesn't want me to get mad at him but he's leafing through his book of prices, trying to find something, anything, that he can use to charge me. I am not the kind of person that gets mad, but, let me tell you the sight of this guy sitting there on my doorstep leafing through his little book trying to figure out how he could force me to pay for his mistake was just about putting me over the edge. He tells me he's just going to charge me $75 for the call out and I pay him to get rid of him.So, total cost for one shutoff valve: $600 and a trashed bathroom. Yay.

We had a major sewer backup in an old house and required emergency service to fix. Will and his crew were really great. Will is a good communicator and told us quickly when there were issues (and there are always issues). They worked their butts off for three days / nights in a row and got us back up and running. We did not shop price - we had sewage pouring into our house - so i'm not sure whether we got the best price, but we got great service.

I was told that the visit will cost 100$ plus time and material which i accepted. The guy came in and took couple of signature from my wife , H did not fill any thing. The leak was in the faucet aluminum link from the outlet to the basin. The link cost 5$ and he took less than 15 minutes to find and replace. He then started filling the paper work were he has already taken my wife signature and says it cost 760$. He says my wife has already signed so I have to pay. He neither gave a quote nor ttok approval. On refusal to pay he forced me to pay. This is intent to cheat.This is rip off and will never again use these guys services.

Will came out and did an extensive search of the issue. While my renters had no water for 24 hours, he got them back into full water very quickly. Thank you!

Our hot water heater quit at 430 pm on memorial day and they came out and replaced within 4 hours. Amazing work from Jesus and Liam were great and very professional.

We woke up to no heat on a Saturday morning spending a few hours trying to track down a tech that could come same day. Problem solved when we came across beacon plumbing and furnace. They sent Tony (295150) out a few hours after our initial contact and was very prompt professional and ready to resolve our problem. Very experienced and knowledgeable in his field he offered a few suggestions on a remedy. We opt to purchase a new furnace (ours was dated 21 plus years) and as promised he came back with the proper equipment and tools to accommodate the job at hand. Originally we were quoted 4-6 hours however that was reduced to 2 hours with no corners cut. I would use this service again without hesitation. Thank you so much for the quick response, and service provided for our needs!Jerome P.

Jesus and Liam came out today only a few hours after I called. They were absolutely dialed in and fixed my burst pipe in about an hour. Great guys and obviously knowledgeable about what they do. Pricing a bit off but it’s two days before Christmas in an ice storm and I was out of water.

Dean arrived on time and did a great job in fixing and replacing our shower head. I'd highly recommend Dean and Beacon.

Jesus and Liam were very professional, arrived on time and communicated well. They quickly identified the problem and fixed our leak!

Do not use Beacon to fix an outdoor E-One grinder pump. They are not qualified to do it. I had them come out on a Sunday for an emergency call. The two guys that showed up did not know anything. I explained on the phone what my system was and what it was doing. When they got there, they ran no tests or any type of diagnosis. The guy looked in the hole where the pump is and said it had to be replaced and that they would have to order the pump and could do it in a couple days. They quoted me $11,500 to do the job. I said I needed to shop around and that I would let them know. But I had to pay $100 for them to come out and do absolutely nothing. Such a rip off. I later found the company Correct Equipment which I later found out is the only certified dealer and servicer of the E-one grinder pump system. They came out on a Monday and repaired the pump (not replace) for a total of $1038. They told me that if they had to do the whole system (new power box and pump) that it would be under $5000. I have lost all trust in Beacon Plumbing and will never use them.

Was extremely pleased with the tankless water heater installation done by Ian Petty and his co-worker Bart. Clearly explained everything to me and got job done quickly. Will call Beacon for any future plumbing/hvac issues.

Will and Shorty from Beacon did an amazing job. They arrived quickly, explained the options thoroughly, and did an excellent job installing my new water heater. My old water heater had broken and flooded the room so I was really stressed. They were very kind and comforting, which I really appreciated. I’d highly recommend Beacon.

Jesus and Liam were great They diagnosed the problem in my 1928 house and solved the issue in a professional
and courteous manner. I will use Beacon again for any plumbing problems

Jesus and Liam did a great job, very professional and fast, thank you!

We are tenants in a rental home with an 18-year-old gas furnace. The furnace quit working in Feb 2022 and at that time another heating company was called by the property management company to evaluate. That company recommended the furnace be replaced and the owners chose not to do that. So, when the furnace quit working again on Dec 5th, the property management company called Beacon Heating to evaluate the situation. Thus, we were so blessed that Ian and Josh, technicians from Beacon Heating, came to our rental home to evaluate the situation around 11 AM on Wed Dec 7th. Ian contacted the property management company with detailed information and recommendations needed for the property management company to contact the owner. The owner did not get back with the property management company until late in the afternoon. As soon as the property management company got back with Ian about what was approved by the owner, Ian and Josh were on it - they ordered the parts, drove to pick up the parts in Kirkland and got back to our home around 6 PM. They were masters in replacing the two parts needed to get our furnace working again in less than 30 minutes! During those two service visits, they were always in communication with the property management company, thereby expediting our getting the furnace fixed, and always very professional, explained to us what they found and what they were doing. Then, today I had some questions about the furnace. I called and left a message for Ian and he called me back immediately. He answered my questions clearly, patiently and expertly. In summary, Ian and Josh are over the top skilled, knowledgeable, honest and direct about their services and recommendations. My husband and I highly recommend Ian's and Josh's five start services to homeowners and tenants.

I had a partial outage after the snow storm on Nov 30, 2022. I hired two electricians from Beacon plumbing to check on the issue because I want it to be resolved ASAP. They came in pretty quickly and after half an hour of diagnosis they said the issue is on Seattle city light side and they can’t do anything about it. I got charged $500.I thought it was fine, at least I know who to call. But then the city light crew came and checked on everything and they told me the issue is inside of the house.I wouldn’t trust beacon plumbing anymore and asked my neighbor for help, she recommended someone else to me and they came fixed it during the weekend! The issue was on the main breaker so it is indeed inside of the house.Would never never use beacon plumbing again.

I have a low spot or crack in my sewer drain that accumulates roots or toilet paper every year or two. All I typically do is call a company to snake from time to time. I used beacon for the first time Saturday and they spent 5 minutes snaking and left. Cost me $700. They clearly did a bad job, my drain was clogged again in 2 days. I called and they said I must've flushed baby wipe or something (I have no babies). So I bought a snake for another $500 and am snaking myself. Already I am pulling roots out, roots do not grow in 2 days. No refund offered and I'm doing it myself today.Update : everything good to go, It took 45 min and I did a thorough job... Been perfectly clear ever since, looks like I'll be doing it from here on out which is probably why they offered $0 off my bill.

Do not use Beacon. They gouge people who are in a pinch and then don’t stand behind their work. They fixed a hose bib for me and left my home. First time I go to use the hose bib it is leaking into my wall. I call them and then come out to tell me they won’t repair it under warranty because they know they do better work than that. Call anyone but beacon. And their new motto should say we’re freaking cooks at beacon plumbing and heating.

We had a double hit weekend with our AC during the PNW heatwave. Ian and Justin were able to swing by first thing on saturday morning after a friday at 4p call. The water pump needed replacing and Ian was able to do some electrical magic to get it working, though they were slightly incompatible. Our newer townhouse also had the unit installed with the pump backwards, so Ian did the work to get that flipped over so it was installed right.Later that day a FUSE blew on the main condensation roof unit and Ian and Justin were able to swing back by and get that fuse replaced. It turns out the rooftop unit didn't have any external fuses, which would prevent the ones on the main circuitboard from frying (see note about the newer townhouse not having it installed properly). So I got to see Ian and Justin one more time on monday morning as they finished this work.It cost a bit, but I also have no comparisons from other AC repair companies, but it's done (and done right!).

Had a leak in my basement while out of town, I stopped freakin' and called beacon. $150 call out fee. Guy came out, told me my water heater was out and that it would be $3k to replace. I asked if he checked the flex lines leading to the water heater as I suspected those to be the issue. He said he had not, he then quoted me $500 to replace two flex water lines ($10 parts any fool with a crescent wrench could change out). I asked him to replace them since I was desperate which he did and leak persisted as it was the hot water heater. Couldn't afford $3k for a hot water heater so I asked him to not do it. Guy agreed that $500 wasn't a fair price for Beacon to charge and reduced it down for me which I greatly appreciated. Said he'd leave a receipt and the quote for the hot water heater, he didn't leave either. Did the whole water heater replacement myself two days later in less than an hour. Pretty brutal prices, but I guess that's how the news goes these days. Do yourself a favor and buy a good wrench and watch YouTube.

Beacon answered the phone with a live person (Bill) and was able to send out a repairman (Travis) within 2 hours on a Saturday for an emergency repair on our supply line that burst. They worked extremely quickly and Travis was very professional and friendly. They gave a ballpark estimate upfront and came in under that pricing. We were very pleased with the repairs (no extra charge for a Saturday, emergency visit). The pricing was fair and the work was completed quickly. Very please with our experience. Would definitely use Beacon again!

I used Beacon plumbing in the past, they were responsive and quick, but did a terrible job fixing my plumbing issue. My husband decided to roll the dice with Beacon electric. Terrible decision. Again they were responsive and quick. But all they did was charge me $400 to inform me to call Puget Sound Energy.PSE came quickly and is fixing the problem. Lesson of the day. Always call the power company instead of an electrical company. Save yourself hundreds of dollars. Especially right before Christmas.

298094 Tony and Victor are awesome! It was a pleasure to work with them. They kept me updated on each step. Both are friendly, courteous, and knowledgeable. My heartfelt thanks!
Kathy

Mike & Troy were great. Friendly and professional toilet repair and they replaced my kitchen faucet. I would recommend them, individually, and the company, generally.

Ian and Brom were complete rockstars! Came out right away and fixed out issue so that we could get our business open on time. Saved the day. Thanks guys!!!!

Jesus and Liam did an amazing job of fixing our garbage disposal after a piece of metal got stuck. They were efficient, professional, and answered my questions. I will definitely be using Beacon Plumbing in the future.

Our sewer completely backed up and no home remedy helped. By the time we called for help it was late in the day. Diontea and Stormie came out to take care of us and they did an amazing job. They were both marvelous and worked very hard at a rough job, with both professionalism and care.When they arrived, after looking things over, Diontea explained needed to find the outside vent since the backup was severe. It was a freezing cold night with snow, and they had to dig deep to insert their video tool to see what was going on. We had a 70-year-old outlet pipe full of rocks all the way to the main.It was late, so they went home and came back the next evening. That night, they used the water method to clear out the rocks and get a better look at the pipe. Unfortunately, when they showed us the condition of the pipe, it was clear that the joints were no longer solid and the cement was crumbling in places. Fortunately, they were careful enough when clearing it, that we didn't need to dig a whole new trench for a new pipe.We had swallowed hard at the cost for just the cleanout (we have a 110 ft pipe to the main). We nearly panicked at the price of a trenchless repair for such a long pipe. But we could see how bad it was - what choice did we have?They came out and the long process of inserting a liner began. Ultimately 4 guys helped make sure all was good. They worked hard and efficiently, the job was well done and the site cleaned up afterwards.Now all we have to do is figure out how we can earn enough extra to supplement social security so we can stay in our house and pay for it all (houses are so good at dropping big repairs at the worst times!).

I called for a quote for a garbage disposal unit to be removed and replaced and for a slow draining toilet. I was quoted $1492 plus tax! Was told the garbage disposal would be approximately $900…. $900! Had to pay $82 for this outrageous quote. I called Ally plumbing and they just finished installing my garbage disposal into for $450 and replaced a small valve on my toilet free… ARE YOU KIDDING ME. Shame on you and this business.

Jesus and Liam did a great JOB and were here immediately to fix my hot water tank. Gave a good quote and performed the install in a timely manner. This is the 2nd time I have used them as they came two years ago and fixed my bathroom pipes. I felt safe having Jesus come back to my home!

Jesus and Liam showed up on time and were able to quickly fix my sink! It was awesome and very helpful!

Highly recommend Beacon plumbing. Sean R did work on two houses for me today. He came out about an hour after I called to repair a leak on a water tank. He then cleared a drain clog at another property that was causing the water to back up in two sinks and replaced the garbage disposal. Sean was on time, very communicative, polite, thorough and professional. It was a very easy experience, and I am happy to have these three repairs taken care of so quickly. Highly recommend!

Beacon charged me $377+tax = &416.47 to unclog a bathroom sink. The job took less than 20 min from leaving the truck to cleaning up. I was told before hand that the reason it was so high was due to the types of pipes I have and that it was more complicated than other drains. I expressed my dismay at pricing when it went so quickly. Do not use these folks there are other companies that will charge half the price. If you are in a jam and need help the technicians knew what they were doing, so that’s a good point.I’ve lived in Seattle all my life and supported Beacon over the years as a Seattle based company, it’s frustrating to see them take advantage of so many home owners with the new pricing structure.

Sean R did a wonderful job unclogging my kitchen sink! He was straightforward, kind, and very respectful. He also clearly takes great pride in what he does, and went above and beyond to make sure my sink would continue to function long past his absence. Thanks so much!

Beacon is THE BEST! David and Makana were able to clean our septic tank, remove the pump, repair it, and get it working again for a very reasonable cost and they did it FAST! I’m so grateful we didn’t have to purchase a new sump pump- which a few other companies tried to sell us. David and Makana were professional and friendly. Thank you Beacon!!!

Beacon was able to dispatch a plumber to our home within a few hours of my calling them - That I was very pleased with. I was told when I called for service that there would be a $75 fee for the visit and to diagnose the issue. I understood that there could be additional costs beyond the $75 depending on what issue was discovered. The two plumbers arrived and were cordial and friendly. We briefly discussed what was going on with my system, and I helped them locate where they could start their work from. After doing this, I was told that my cost would be $1,100 to run a scope down our drain line! I was flabbergasted that they charged this much to run a camera down my line. This charge seemed exorbitant, and in hindsight, I feel like I was taken advantage of in an emergency situation. I advise doing what I didn't and questioning the charges before committing to the work.

Dennis and Mikey were exceptional and professional (work order 219379). I originally called about an outlet installation but when Dennis took a look at the panel, he identified multiple issues with it and advised me that it needed to be replaced. Just a couple days later, they showed up and did the work super clean and super fast. I expected them to be here through the evening but they were out by 4pm! The new panel is beautiful and up to code now, and they also installed a car charger and replaced some faulty wired outlets in my kitchen! Beacon has always been wonderful service for me, and Dennis and Mikey are exemplars of professionalism!

Freakin? Don't call Beacon. I had them come in to repair my water heater while I was deployed overseas; they quoted an igniter repair on my water heater as $1500 parts and labor with a 2 week wait so we just got a new one which ended up being $2800. They instlaled directly on the floor didn't bother to install a pan and didn't bother to reply to have them put one in after contacting them to at least make up it code. Call a local plumber instead.

Jesus & Liam were very friendly & professional. Excellent

From start to finish, they did a great job. Fast, immediate, same day service. From diagnosis of the problem to installation, it was seamless and efficient. Mike V. was excellent. Really knew his stuff, walked me through every step and made sure I understood the process and costs. He was super friendly and professional. I won't hesitate to use them again when the need arises.

DO NOT USE THIS COMPANY. REPEAT..DO NOT USE THIS COMPANY. Please make sure you compare price with other service providers before you decide to move forward with Beacon. They claim to operate at high expenses with high quality, but also at a high cost to customers. I got a standard replacement of tankless water heater at final charge of $8,231.30. Pictures of bill and devices are attached. Please think twice if you just need a regular service and you may find a much cheaper price somewhere else.After contacting Beacon's customer service line, I asked to be sent an itemized receipt in which they stated they are not a material company and couldn't provide this other than the invoice written up by the technician. Attached hand written invoice and clearly same type of water heater costs $1600 at home depo but Beacon charged me $5400.Please consider twice before you choose Beacon,which takes advantage of customers who need help and push to sell service not necessary needed. You will find tons of similar complaints from BBB regarding over-charge and push sell. Strong evidence indicates their practice fits the legal definition of price gouging in states where it is illegal. Washington State should investigate its licence.

i called Beacon to assess a main sewer line blockage. They charged $800 to do a scope and identified the point of blockage. They then marked on the ground where the blockage was. They gave me a bid of $16,000 to fix it and said they could do it right away. It seemed high so i told them i wanted to get other bids.When they left they erased the marking on the ground without my knowledge so i wouldn't know where the blockage was when i got other bids even though i paid for the scope that identified the problem.I called another firm to have it fixed and it was less than 25% of Beacon's price. I would never call them again. Buyer beware and get other bids.

On Friday 12/3, we called for somebody to fix our clogged sink,
They were able to come in an hour after we called,Ishmael and Brian were able to fix our clogged sink within an hour. They were thorough and even checked crawl space for leakage. We are pleased with the service done.

My garbage disposal broke on Thursday evening and by Friday morning at 9am they were at my house to replace it. The whole job was done in about an hour and a half, very fast! They even took a look at my leaky faucet to help me out. Plus they were very considerate and works boot covers, gloves, and even masks. Seriously top notch and fast service!If you need any plumbing work done give them a call, I promise you won’t be disappointed.

Will & Alex were amazing! Fixed a pesky leak with a p trap leak by putting in an extender were super friendly & communicative.

We called Beacon because a pipe burst under our house on a Saturday evening and Eric showed up to save the day within an hour. He was polite and professional and fixed our pipes and everything works great. Thank you Beacon and Eric for taking such good care of us so quickly!Chris and Brittany Harris

Several weeks ago, my house's main sewer line backed up so I brought Beacon in to take a look at it. They cleared it, charged me (about $1000), and insisted that a $7,000+ pipe replacement was needed in order to fix the root cause. The pipe re-clogged the next day and after getting free-assessments from several reputable competitors, I found that nothing more than a simple hydrojetting (less than $1000) would address the issue indefinitely. Further, potential larger problems could be managed with light, but regular monitoring. So I called Beacon a few times to express my discontent and ask the question, If the pipe re-clogged within 12 hours, what exactly did I pay Beacon to do? Beacon's frontline associates were nice enough, but twice I reached the end-of-the-line and both times spoke to the same member of Beacon's mid-management team/manager's office. The manager made it clear that his only concern was to assert that the letter-of-the-law was followed, and my satisfaction, the customer's satisfaction, was irrelevant. I asked him to think about the situation from my point of view (I would never be in your situation.), split the cost with me (Beacon is under no legal obligation to refund your money), and explain why Beacon doesn't stand by it's work (it does!).I found the experience insulting and appalling. Maybe in an emergency when you need help immediately or sooner, it would make sense to employee Beacon's services, but in the absence of an extreme, I'm going to pass on Beacon, and you probably should too.

Jeremy and J arrived when they were scheduled to arrive. They were friendly and went right to work. 30 minutes later they were gone and our issue had been addressed!

We always appreciate the great work from Jesus and Liam from Beacon Plumbing! They do a great job cleaning up the work site as they go. We’ve been customers for three years! They did a great job today fixing some kitchen plumbing and a new hot water heater.

We had to call Beacon on an emergency basis for both electrical and plumbing last week. We were having new appliances installed and on installation it was discovered we had an electrical issue for the dishwasher and some plumbing issues that would need to be corrected prior to the dishwasher being able to be installed.Beacon came in with their team- Rick the plumber, Ali the electrician and two apprentices whose names I do not remember. During Rick's thorough investigation it was discovered that there was actually a significant leak that had been undetected causing significant water damage to the underlying floor. He acted quickly and got us signed up with the 24/7 Flood and Fire Team so that the water damage could be taken care of immediately. In the meantime, he assessed what needed to be done to fix some of the immediate plumbing issues and Ali moved the plug for us very quickly.Our first interaction with the plumbing assessment and Ali's electrical work was fantastic. They were very professional and helpful.The plumbing team was to return the next day but were delayed as the 24/7 team were coming in to do demolition to the damaged kitchen. On Friday, we were assigned a different plumber for the job- Romeo who was ABSOLUTELY fantastic.Since the kitchen was all taken apart, it was easier for him to look at things. He found some additional issues that he gave options and recommendations for how to fix it/if we wanted to fix it. He was not pushy at all, and was just honest and thoughtful. We ended up having him do a whole lot more work than the original assessment with Rick. He was here for several hours on Friday and came back on Saturday to finish everything.He was extremely thorough, organized, clean, professional and helpful.In fact, we have decided that should we venture into the next stage of plumbing repairs that we will be specifically asking for him in the future.I would not hesitate to recommend this company and any of their services to anyone who needs plumbing and/or electrical done.

I should have known better than to use this company again, but they were the only plumber I could find the very next day to fix a leak on my water main to the house.Beacon was my last call because I could not find another plumber to do an emergency fix on a Friday morning. I've worked in property management for over 20 years and I knew the fix should cost around $600 - $1,000. Beacon came to my house, informed me that the line was blue poly and could not be permanently fixed. Beacon applied a temporary fix and charged $2,400. I asked them what they would charge to replace the entire line and they verbally quoted me $18,000 to replace the line from the meter to the house (approx 15 ft). I found another plumber to drill under my yard & replace the line for a little over $5,000. Beacon overcharged for the temporary fix and then tried gouging me for the permanent fix. I would not recommend them and will do my best to avoid them in the future. The last time I used Beacon was in 2018 and I had a similarly terrible experience which is why they were last on my list to call in the first place.I've also noticed some of the confrontational responses from the company on these reviews, so I'm guessing I'll get raked over the coals for this review in the near future.

Jesus & Liam came out to our house after hours for an emergency leak coming from one of the water heater pipes. They were timely, friendly, efficient, and completed the work (and clean up) in under an hour. We’re grateful for their prompt service!

Will and Stormy saved Thanksgiving! They were committed to figuring out the problem and went above and beyond to complete the repair so we could fully enjoy the holiday. They did the repair with professionalism and kindness, taking time to explain every part of the process. Very grateful.

Dean came really fast and fixed my complicated toilet problem really quickly and perfectly. Very happy.

On 10-3-2022 I called Beacon because all the drains in my house were plugged. 10-4 they sent a plumber and a apprentice out as promised. They used a camera to find the plug, it was at the baffle on the septic tank. They quoted me $805 to unclog. They removed 3 inches of dirt off the septic tank cover, they claimed they couldn't find the clean out plug. So, they were going to have to replace 4 feet of pipe. They then quoted me $4629; I questioned the cost but agreed. They dug down 6 inches and replaced the pipe and put in a clean out. While doing this one of them found the clean out plug on the tank. Would not have had to replace the pipe if they had found the clean out plug first. They were here about 7 hours and used less than $100 in parts, that is $624 per hour for an apprentice and a journeymen plumber. Do not use Beacon Plumbing, check the reviews on YELP wish I would have.I was contacted by a Mark J and he asked me to remove my review of Beacon and he would submit my concerns for review. I did and have not heard from them again.

Had them come in and replace a water heater that was leaking. They came and did it the same night and hauled away the old one.

We used Beacon Plumbing to repair an issue with our men's room. Brent B. was super fast and efficient. He made sure to call before arrival and upon arrival got the job done quickly and left the bathroom cleaner then when he went in. I will be recommending Beacon to anyone who needs plumbing help. Everyone I spoke with throughout the process was also super helpful, professional, and nice! Great customer service all around.

Tony and Victor showed up in the morning to fix the heating in my house. Within a few hours and finished the job the same day. They are able to not only fix the heating but make everything run more efficiently. Not only that but they were a pleasure to speak with and I would definitely hire them again. 296340.

Called Beacon late Monday afternoon, Dispatcher said their guys would be out in an hour. 10 minutes later received a call from the Dean & Richard telling me they were finishing an emergency job in W. Seattle so they were about 90 minutes out. They came, evaluated problem, gave me an estimate & explained the what-ifs should they be unable to repair and had to replace. Because ours is an older home they had to call several parts houses before they were able to locate the valve they needed and they kept in contact with me to let me know what time they would arrive. They were 15 minutes ahead of arrival time, fixed my shower, explained how to show it some TLC to help extend its life, kept everything really clean and they are my new heroes. Will absolutely recommend you folks to friends & family!

Stop freaking call Beacon. That's what I did and it turns out I'm so glad the companies I first called could not respond for two days when I had raw sewage backing up into my house. Beacon was here within 90 minutes. Turned out to be a major sewer line repair and Will and Stormy were GREAT! Five stars are not enough for those two! Thorough explanations of everything they were seeing and doing, always here when they said they would be, worked late into the night when necessary, and just plain nice people. Would use them again anytime.

The lights in part of my house went out so I called Beacon first thing the next morning and they sent two experienced electricians out to my just a few hours later. They fixed two electrical issues in my house, took time to make sure I understand what they were about to charge me for, and provided suggestions on ways to make the house more energy efficient. All the while, they were both professional, knowledgeable and considerate. I highly recommend them to anyone, especially Sham and Zach. They did a great job!

Jesus and Liam were prompt and courteous. They did a great job fixing my shower. Thank you!

Job number 297893 Tony Holy! So much sales pitching. I just wanted my heater fixed, not a lecture about a heating and plumbing subscription. They did good work, but I wanted them done and out and they were still putting up stickers and taking pictures. Sigh. The cost was also outrageous. HARD PASS nextime.

Called Beacon on a Sat night because of a plugged kitchen drain. Dispatch made arrangements for a Sunday 10AM to 12PM arrival window. Sean called me within the window and explained the circumstance of the visit. Sean arrived right on time, quickly diagnosed the problem, and presented a quote. He was very thorough in his explanation. He spent extra time working on the clogged area as this had been an issue previously. Very efficient, friendly, professional, and a great communicator!

Special thanks for Will W. and Stormy S. For stopping by this morning. I called Beacon at 930am and they promptly took care of my kitchen by 1130am the same day. Will was very thorough and explained two possible solutions. Thank you for fixing my sink in a timely manner = Beacon Plumbing guys are the best!

I used Beacon a total of 3 different times:- repairing piping behind our toilet- repairing water pressure valve- repairing my heating furnaceAll have been done quick and everyone has been very accommodating to the questions I have about the repairs. No qualms about anything breaking after repairs.The quality of the cleaning after they fix things though depends on who you get.When they had to take out dry wall to replace the water shut-off behind our toilet, the guy literally just placed the dry wall back without even attempting to fix it with plaster or anything.But when we got our water pressure valve and I asked them if I had to worry about walls being left un-repaired, the guy (different) assured us that wasn't normally the case and actually did a good job repairing walls when putting back our water valve piping.The guy who repaired my heating furnace was really good and even offered different options for repair and replacement. He even answered my questions about getting a new HVAC system all together and drew diagrams on how different HVAC systems worked and I was left more informed.

I used Beacon's Electrical division to replace my panel and meter, as well as to rewire basically my entire house. My primary tech, Dennis, was incredible - I really feel like he went above and beyond and tried to make the experience as smooth and painless as possible (which is always tough when you need surprise electrical work). Super communicative, prompt, and cut me deals where he could - I would absolutely hire them again and would request Dennis specifically!

Dean was awesome & saved the day! He came quickly, explained everything clearly, and cleared our drains.

I contact Beacon because we had a leaky sink. Jesus and Bryan came in and inspected the issue to quickly discover there was a leak coming from the pipes. They quoted us and did the work same day. They were very quick and professional. I will absolutely use Beacon in the future if need. Thanks!

Jesus and Liam were prompt, informative, and got the job done. They helped remediate the issue, and instructed on preventative measures.

I called on a Saturday and was connected with a local service person who got me set up. Eric and Ben arrived less than an hour after my call to repair a broken hot water pipe.After reviewing the situation, a detailed report of service and future service options (to prevent this from happening in my old home in the future) were presented. The pricing was fair and the time to repair was fairly quick. I appreciated the transparency, efficiency, and professionalism that Eric and Ben displayed throuought their time at my house.

Wow. My home is a 100 plus year old craftsman cottage last renovated 25 years ago. We have replaced the furnace, water heater, had roof and gutter work done but until last night the electric had mostly been fine. Save the a self installed dimmer switch, which was a huge mistake...the company I use at work from time to time was unavailable so I called Beacon. I had of course seen and heard their dopey commercials but had never thought Beacon for electrical work. They had a crew available TODAY, who called and asked to come early then quickly found the problems and gave TWO careful qualified estimates, assuring us they could begin work right then (late in the day) and gave an aprox,. finish time. These guys could not have been more professional, fast and courteous! They made a repair of the dimmer switch in addition to all of the other work and we have made an appointment with them to update the rest of the electrical panel later this week. In addition to the work they offered professional tips and suggestions, all not knowing that I have spent thirty years in professional maintenance and management! Very, very impressed with Beacon and will be using them in the future as well as giving referrals to all of the properties I deal with. This was a team and sadly I only got one name, Zach, but it was the courtesy and professionalism of BOTH of these friendly guys that made this (yeah, costly but I am confidently perfectly done) project easier to deal with.

My old house's sewer problem was a huge ordeal we were not looking forward to facing, it required the foundation of my house to be cut into and the entire sewer mainline relined to save the pipe. Gato and Ester from Beacon were amazing! They made the entire multi-day process seamless. Their consistent communication and attention to detail reduced my stress level and made this horrible situation so easy. (Fantastic customer service!) I can not thank them enough. I highly recommend Beacon if you need to have a relining project done. They are not the cheapest but you will love the results!

When you're living 2600 miles away from the Seattle home you're using for your AirBnB business, the last thing you want to hear is: You have a leak. Turns out, we didn't have just one, but three leaks, between the main floor and the basement. On September 29, 2022, I was notified of the leak and frantically searched for a plumber. For some reason their motto, Stop Freakin', call Beacon! popped into my head right away. God knows I'd seen the commercials enough, LOL! I called and explained our situation, which initially didn't seem that bad, but with guests due to check into our property that day, I needed certainty, not conjecture.The gentleman I spoke with, took down my information and assured me that a Technician would be reaching out to me. 20 minutes later, Eric called me back and asked for some additional information, and provided his ETA. Like clockwork, he and his assistant arrived at the home and went to work investigating the issue. This is when we learned that we had two leaks in the bathroom on the main floor, and a cracked drain pipe. While, he didn't have to, Eric expressed his regret over the news he was sharing, and what it would take to repair it. He FaceTime'd me to show me exactly what he was seeing, and what needed to be repaired. Not once did I feel like I was being mislead or hustled.He broke out what I call: The Book of Pricing and showed me what the standard charges were for the types of repairs we needed. They had to tear through the drywall in the ceiling to get to the pipes, but hauled it all away...which was such a relief. The last thing we needed was a bunch of wet drywall hanging around the house awaiting disposal. Eric stayed in constant contact with me while they completed the repairs. When they finished, he FaceTime'd me once again to show me the completed work. It was amazing, and they were finished well ahead our guest's scheduled check-in later that evening. It was a miracle that we were able to find someone on such short notice.While the repairs cost a pretty penny, they were done well, they were done quickly, and the charges were quite reasonable. Even our insurance companied attested this! Suffice it to say, I would recommend Beacon Plumbing to anyone reading this! If you happen to get Eric as your Technician, even better! At a time when many businesses are out to get what they can get, recouping losses incurred during the pandemic, it's so nice to do business with a company that still prides itself on professionalism, service and integrity. Thanks Beacon, for everything! We are clients for life!

I cannot overstate how fantastic our experience has been with Beacon, specifically with Dennis. To make a long story short, a simple electrical call on our new house turned into Dennis identifying significant delinquencies and issues which posed high risk of fire. This resulted in a complete overhaul of our entire home's electrical system. Dennis was prompt, efficient, capable, communicative, worked some long and challenging days, and we are confident he saved us from a potentially devastating fire. Thank you to Dennis and his entire crew at Beacon - we sleep easier knowing our home is now safe.

Great experience. Jesus and his partner were out in an hour and got me referred to the right team for the work. Diontea and Chris were out same day with the camera and sensors to make the assessment of the leak. They had a quote for the full repair ready quickly and offered to start same day. I am not used to this level of service!

NEVER CALL BEACON. Beacon Plumbing caused a leak which created thousands of dollars of water damage. Instead of owning up right away and taking care of the issue they waited several hours and until their own service tech to call a Clean Up company to dry things out and remove damaged materials. From there things got worse.. they failed to show up to fix the damage several times so after more than two months had gone by I sent them a quote for the amount it would take me to fix the carpet, base, trim, paint, tile/grout and clean up (water damage spread into hallway, guest bedroom and guest bath). They were non-responsive so I had no other choice but to perform the work myself and hire some things out. AGAIN, after I fixed things myself they then refused to pay saying they wanted itemized receipts which they had not previously requested nor are they owed. The amount to fix the issue was a few hundred dollars more than the amount I paid them to fix a PRV which took them a total of 3hours. My fix took several weeks. Unbelievable how they act when they have to pay for something. Bottom line is that the owner does not care about treating his customers right, he only cares about his money.. I would use ANY other plumbing company before calling Beacon.

We used beacon to fix our slow sink in the restroom. From the initial call to make the appointment, the person was very nice and pleasant to speak to. Dean was our plumber and he did a great job. He arrived on time and was very respectful. The job was a little harder and time consuming than anticipated but he stuck through it and finished the job. Thank you guys!

Beacon Plumbing came by to fix our outdoor water spigot and the experience couldn't have been better. Jesus was speedy, responsive and very helpful. We contacted them Saturday morning and they were at our door by 1300. The job was quick and Jesus answered all of our questions without hesitation. Thanks so much Beacon!

Hired Beacon electrical in December 2022. No electricity in backyard is the issue. Technician insisted to do a nearly $400 diagnostic test even though I suggested to see if there is a on/off button on an outlet first somewhere. I was right but I ended up paying over $500 just for the technician to find the outlet. Technician only took 5 minutes to find the outlet at the very beginning of the test. Problem solved but gives you a feeling that their attitude is not willing to work with you to avoid unnecessary cost and all they care about is money. Not going back to use their service.

Had a friend call me to give an estimate for an electrical panel change out. Beacon plumbing and electrical was out The day before for a malfunctioning range top the electrician inspected the receptacle and said the wire was loose but did not repair it at the time of. Was trying to do a return service call to tighten the loose wire and advise the Owner they needed their panel replaced for $6500. I did a voltage test and inspection of the panel and verified the panel is fine and in working order and did not need to be replaced. The actual problem was a leaky sprinkler line that was causing the malfunction. They were lying and trying to make money and do work that was not required that would not have resolved the problem. I have ethics and a conscience.BE ADVISED DO NOT USE A PLUMBING COMPANY TO DO YOUR ELECTRICAL WORK!!!!

Will and Stormy came out to my place at 9pm. They didn’t have the tank on the truck as it was an uncommon size. Both guys were back the following morning tho, having picked up the last tank in the area way down in Tacoma. Install took like thirty minutes. Will also took the time to explain how to best maintain the unit. Those guys went above and beyond. I would highly recommend them should you need emergency assistance, like I did.I’d also say I love the fact you have Marshawn as a spokesperson, even with the Vegas issue. That dude can do no wrong in my book and hope to continue seeing him on your commercials.

Needed a new furnace. Tony arrived gave me a price, I asked if he could start at 8 am. He said no , but will start at 9 am sharp. Thursday came , he arrived at 10.30 am. complaining about traffic. I was ready for him at 8.45 am . Is my time less valuable than his? Because of his tardiness it became a rush job , he proceeded to turn of the main gas line , without checking which other appliances in my home use gas. Because he was so rushed he didn't follow proper after - installation protocols, he did re-instate the warm water heater to its prior working status , but nothing else. I phoned the company to report this and ask for help in rectifying this , the response Yes, we will have someone out there Monday enjoy your Easter weekend without your other appliances! Thanks Beacon Plumbing ! I wonder if Bobby Wagner would still be a Seahawk if he performed like this! (After my initial post Tony took it upon himself to come back out to my home and he addressed all my concerns . He is definitely a major asset to the company. Hope you guys give him a bonus! )

Isiah and Brent C. promptly identified issues, replaced piping as needed. Thorough testing to confirm issues were solved.

Diontea really helped us out of a jam when we had a buried pipe fitting break and start leaking next to our foundation.

Waste of time and money. Had an electrical issue with one light and hired Beacon to come and take a look. The electricians came, pretended to check the ceiling light. They used a high voltage meter to check on a low voltage outlet. And when I asked them to do it properly with a meter that could actually check the voltage, they appeared irritated then brought out a proper meter. Then, without doing much additional work, they said that all my pot lights needed to be replaced. They couldn't really tell me why.. just proposed that as a solution to a problem that they didn't investigate. The whole thing felt like a scam, so I paid them their $75 show up fee, and sent them away. Won't be using this company.

Troy and Mike did good work replacing two toilets. Professional and courteous, hard working, and careful.

Hot weather and my heat pump air conditioner stopped working. I called around and some places just said they were too busy and turned down the business. Others said in three weeks we will come out if you give us a $350 diagnostic charge. ugh, I called Beacon and they said we will be out tonight. we have a $75 diagnostic fee. I was thrilled but skeptical....it was a Thursday night. Are they REALLY coming out? OR are they just sending a kid with a pad that will say You need to replace everything?? Well, Brom and David showed up to do a very thorough set of checks. They found the fan was bad and was stopping the unit from working. Wow. That is not too bad. I was very happy. THEN they said they would order parts that night and try to get them here soon. The parts showed up after the weekend on Monday and they came back immediately that day. (no long speech about how they are busy and could not get to it for weeks and weeks). So .... you can tell I am extremely happy with my experience. Brom and David provided excellent service, great communication letting me know the in-process status of the parts, and a demeanor that helped me calm down and not panic. I would recommend Beacon to anyone and everyone.

(Copying over an identical review that I left on Yelp)I don't normally write reviews but the service was outstandingOur bathtub was clogged and leaking into the downstairs neighbor's apartment on a Saturday night. We got a quick response, they sent someone over in like 20 minutes - this was after 10 at the time.Jimmy was was a lifesaver - the quote he gave us was by far much lower than anyone else we had called, and there were no weird add on fees or anything. He fixed everything quickly and even explained what he was doing so we could fix it in the future.Overall good experience and would recommend. Ask for Jimmy (but not too much, don't work him to death)

Jesus & Liam come out almost immediately after we called and it was not even an emergency. They were able to fix our clogged sink drain and new I can FINALLY do dishes again! :) They were professional and helpful (even pointing out a small leak in the garbage disposal that my husband installed)! Thank you Beacon and team.

Jesus and Liam were amazing! They were very professional came in and completed the task quick and efficiently. I would definitely recommend they were able to come fix my shower same day!

Obviously we have all heard (and loved!) the ads, but I am happy to say they deliver, which is what actually matters. While I was on vacation, I got a panicked call from my teenage son who had stopped by to feed our cat letting me know that water was coming out of our light fixtures in the kitchen. I know how severe water damage can be so I called Beacon, even though I was across the country. They sent out Sean R, who was so calm and did his best to find the leak, which ended up being hidden behind cabinets. Sean ended up coming out two more times and fixed the leak completely once the cabinets and ceiling had been removed. What I most appreciated was how great he was with my son even though I couldn't be there and his general reassuring approach. Today his supervisor came out too, and he was an equally good person. When disaster strikes (and I admit tears were shed) having someone reassuring and empathetic is right up there with technical skill. Can't recommend highly enough. They will always be my first call from now on.

I needed a new hot water tank immediately. I called Beacon and within an hour, Eric C. contacted me. He was early to the appointment which I always appreciate. After seeing my current tank, he gave me all of my options with pricing. He even informed me of things we could do to update my current plumbing to make it more efficient. He was able to get the tank from the warehouse and install it same day. If ever needing a service, would highly recommend Beacon and you should request Eric C.

Plumbing is not cheap these days, and I wanted to install a whole house water treatment system, with a bypass system.I thought about doing this myself. Plumbing is not my skill and I knew a DIY mistake could potentially cost me even more time and money. I've been down that road before! We just moved into a new house and I didn't want to take that risk for this install.The Job:- Install a whole house water filter treatment system that consisted of a pre-filter and two very large tanks.- Install a bypass system, to circumvent the filters for whatever reason.Installing a whole house water treatment system is not a small or simple task. On top of that, I also wanted the finished product to look amazing! I definitely didn't want the installation to look like some hack or amateur did the work. Also, most importantly, I didn't want to be ripped off and I needed to find someone to do the job correctly.I wasn't sure who to call, I was nervous I would get someone who didn't have much experience... Basically, I was starting to freak out!I had heard about Beacon Plumbing and found out this company gives back to the community. I decided to make an appointment and give Beacon Plumbing a call.Beacon Plumbing assigned Matt D., to this project. After having a single conversation with Matt D., I had 100% confidence in Matt's ability.Matt D., turned out to be a smart and classy guy, he went over my idea of what I had envisioned. After our conversation, I was no longer concerned. I could tell Matt knew his stuff and that he would be able to take on this project.Matt D., came up with an excellent design, with strategically placed valves for the bypass system and he even improved on my idea and added a couple water spouts so I would be able to connect a hose and flush out the tanks in the future when they need to be replaced.Beacon's prices were competitive. I even signed up for the Beacon Membership, it was $200 but it gave me better pricing which almost cancelled out the membership fee. This membership will give me priority service and a discount on future jobs. Matt D., even let me know about a $50 internet coupon I could apply to the job. Not too shabby!The finished job turned out even better than I had expected. It is beyond amazing and looks very professional!This job was supposed to originally take 4-6 hours, it took almost 8 hours and Matt D., didn't try and rush to finish. He did the job right and took the time he needed.It's hard to find that kind of service these days!A BIG THANKS to the man Matt D., Bill, and Beacon Plumbing!!You won't go wrong if you give Beacon Plumbing a call!Now I can stop Freakin' for real!

This is a fantastic company! I was apprehensive to use them because of their advertising thinking they would be expensive. That was simply not true. They are inexpensive if anything. Competent, professional, courteous and likeable people. Shout out to John who fixed my radiant floor heat and Steve and Dean who fixed something I should have caught but didn't. They've earned my respect and loyalty. Great job you guys!

Jesus and Liam were prompt, kind, and extremely efficient, connecting a gas line that allows us to use our gas BBQ. Perfect timing for a summer of barbecuing!!

I went to bed last night dreading that I had to find an electrician to fix a mistake I made, just trying to install a new light switch. Woke up, found Beacon and am now having the best day because it is ALL DONE. After only a few minutes on the phone with Beacon, Ali and Isaac called 10 minutes later saying they were on their way. This wasn't even for emergency service! Then these two amazingly skilled and kind people answered 100 questions I asked about electrical, because I hope to do more on my own, and even got out new wire so I could practice as they instructed me. This whole series of events has blown my mind! Thank you, Ali and Isaac and company!

When Lowes failed to hook up our gas dryer when they delivered it, we called Beacon and they came out the very next morning to save the day!!! With a newborn baby having a working washer and dryer is 100% necessary!! Great team (Jesus and Liam) were friendly and quick! Thanks Beacon!!!!

Our hose pipe burst and we needed a fast repair, Mario was at our house within an hour of calling and did a quick and great job identifying where the leak was and repairing!

Epic shout-out to Nate and Austin - we had a pretty serious leak in our bathroom ceiling that was causing damage to the drywall. Called Beacon and they came out first thing and made all repairs within two hours and were just great to hang out with. Bonus points for awesome senses of humor.Personable, professional, efficient. 12/10 would recommend.

I called late on Sunday evening about a hardwired smoke detector issue and on Monday morning, as promised Ali and Sam arrived to fix the issue, bring my detectors up to code and did so in a quick, efficient, professional and friendly way. They are a great team who work together flawlessly and remove all the stress from the customer with their knowledge and manner. So glad I called Beacon and they sent these two guys out! Thanks Ali and Sam!

No more freaking, I called Beacon! I needed to resolve a drain issue and within a few hours upon my call it is resolved. I really appreciate the knowledge and professionalism that Sean R brought today. Everything about this experience exceeded my expectation. If I'm in the need for a plumbing service, I know that I will call upon Beacon Plumbing. Top Notch. Thanks for the great work, Sean R!

Jesus and Liam have been fabulous! They came out promptly to my place and helped me replace my water filters. They are kind , professional, reasonably priced and highly ethical. I would highly recommend if you need someone to come out and help you with your plumbing needs.

Mark J with Beacon promised to put our first visit (which was unsuccessful and unresolved) toward our toilet replacement and then doubled the price of the toilet!! It's unethical, and a just a bad business with no intention to actually do any plumbing for you. They want your cash, but definitely not the relationship or service. We tried for months to get them to assist and just gave up and moved on. I do NOT recommend.

Al and Mike came out right away,did a thorough walk through, gave fair advice as to what was best and most cost effective. They were friendly, professional, and did the job well. They were honest and trustworthy. Call Beacon! You'll be glad you did

Dean was AMAZING! He came quickly to fix my garbage disposal. Honest and fast! Thanks!!

We had our furnace serviced on 04/21 ref: Job#30611. This time we had Mr. Tony, again a competent professional who carried out the job meticulously.
Appreciate the response and efficiency of Beacon's service engineers.

OMG, Start Freakin, these guys charged us $1000 to unclog a drain and didnt leave a copy of the scope. Pushy, Hustling, Over Priced. I had to take cell phone snap shots of the roots they didnt clear out. Drop Back And Punt Player.A few months later.... I replaced our side sewer myself, after getting some bids. Its not as hard as you might think, first you apply for a permit, then you dig a trench, then you call for an inspection. So the inspector shows up and I tell him about my $1000 down the drain day with Beacon. And what do you think he told me....he told me Beacon got caught showing customers a faked sewer scope vidio that scared them into believing the sewer was really bad. Ooops!

We had a blockage in our pipes due to a lot of potato peel being put down the garbage disposal. Mike V. And Luis arrived promptly and had it all fixed within one hour! They were both very helpful and informative. I would definitely recommend Beacon Plumbing.

Jesus and Liam were prompt and very helpful. Jesus explained every part of the process to me and gave me two options for fixing our faucet valve. He was quick and got us hot water in a jiffy! The whole process was seamless from calling yesterday to getting hot water today! I am very happy with the service from Jesus and Liam from Beacon plumbing!

Accidentally broke the ceramic of our toilet during self-repair at the end of the weekend and needed to find a plumber fast! Called Beacon Plumbing a bit later in the evening and they answered - even offering to send someone out that day. Ended up pushing to the next day out of courtesy - it was good to know they have a 24-hour service just in case. Gato, our technician, came out to inspect the damages and replaced everything quickly and professionally. He also gave us tips on maintenance and made himself highly available to call in case we had questions or concerns throughout the whole process and after. No hidden fees, etc. Just a straight up company/job/technician. All around recommend this company for a quick and professional job. Also, thanks a bunch again, Gato!

Jesus and Liam did an awesome job. Thank you for coming to our rescue. Timely and professional.

Tony and Victor were very helpful and informative. They got right to business and solved our problem quickly. 305865

Asked for an estimate for installing a gas line for a BBQ grill. Confirmed over the phone that the estimate would be free.Quoted a price 2x other plumbers in the area. Charged $100 for service visit.EDIT: Beacon proactively reached out to me to get a refund processed. Given that this was likely human error, I've updated my review to reflect the effort put into processing the refund (they could have easily just taken the money and run).

They came out and did an amazing job! Eric, Jeff, and Jeffrey were all great guys and very professional. It was a pretty huge job but they got it done very quickly. I highly recommend them !

Very professional and excellent service! Liam and Jesus came right in and wasted no time to fix our broken faucet. They were quick and very informative as to what they had to do and when showing results.

The job could not have been more straightforward and easy. It was just reconnecting the existing range connection including outlet and circuit breaker: Screwing in the wires, checking for code safety.I was happy they were able to come out same day, with the $75 trip fee I was prepared for a reasonable quote in the neighborhood of 300-400 (another estimate)......and get the job done probably in <1 hr......but was blown away by being quoted $730-800!!!I was told these are their across the board book prices , non negotiable....so I sent the electrician home....... especially after he mentioned something about the value of our house and that these are Seattle prices.I went with another electrician for that reasonable price 2 days later.Beacon would not refund me the $75 for the unreasonable estimate.Dont EVER pay for trip charges.....ALWAYS get a free quote ...and SHOP AROUNDAlso if you're knowledgeable about what parts you need you can go to a Pacific plumbing on Midvale St., or Ferguson because that's where plumbers go to get their parts and you will find that the parts are fraction of what the plumber will charge you for the same part.I think plumbers in Seattle need a memo that we are not a blank check Amazon or the government ...we are homeowners just getting by ..... You all might be sizing up the value of our homes but that does not mean that we're raking in billions a year...... so stop quoting us what you would corporations!!!!!! ... SHOP AROUND.

Just wanted to get a new heating/cooling system estimate. The first words out of their mouth was there will be a $75.00 travel charge but the estimate would be free. Doesn't sound free to me.Then they went on to say that their charge is the lowest in the area. The other 7 heating/cooling businesses were no charge for their estimate. Beacon just missed out on a $25,000 sale.

Thank you for coming to our Rescue in a timely manner. Jeremy, you were GREAT!

STOPPED FREAKIN - PAID BEACON. Dion-tea and Sam were legendary. Clogged basement floor drain and several inches of water in the middle of Saturday night. Called Beacon. They arrive promptly and snaked that drain. Water sucks out in less than 15 minutes. No other plumber answered their phone that night, but the guys drove down from Seattle.. very grateful. Thanks Fellas :)

TLDR:-replaced something that didn't need to be replaced-charged me $520.40 for it even though it's a $30-$40 piece -$620.40 for the whole 30 min job that didn't even fix the problem and left my house without water for a week-didn't give me $50 off even though I gave him the coupon-was going to charge me another $430.45 for 5 mins of work I ended up doing myself.I don't usually write reviews but I want to share my experience so that this doesn't happen to anyone else. I read reviews before I called to book, and although most of them were good I should've listened to the bad ones. Here's my experience:Willie/William came. He replaced a delta monitor cartridge and explained that the top assembly piece was cracked. It was only available on ebay so I ordered the piece and he said he would come back to install it. First thing to note. I had a $50 coupon that I gave him before he started and he did not discount me. After I paid he said that it was too late and that if we booked again he'd discount me then because he could not refund me and re-charge me(which I'm pretty sure is possible). However, that's the most minor issue of the job. He charged me $520.40 for a piece that cost $30-$40. The worst part is that the part didn't need to be replaced. This information was verified by a different plumber. I tried to call multiple times to get an explanation but was directed a bunch of times to only end up being sent to the managers voicemail. It said to leave my info and they'd call back but it's been a week and I've received no call back. I received the new piece this morning. It took me 5 mins to reinstall-adhesive caulking and all. He quoted me $430.45 for this work.

Eric C came out within an hour of calling Beacon after our expansion tank suddenly ruptured and was spraying water all over our garage.He was very professional and friendly and recommended that they replace the entire water heater since it was 15 years old (well past the life expectancy of a gas water heater). They had one on the truck and had it installed within an hour.

We had an issue with our water heater that was replaced 2 years ago. Sean R came out to our house with in a few hours of our initial call. He was fast, efficient, kind and professional in fixing the issue. The company is lucky to have Sean R as an employee. He provides excellent service and gives the company a great name.

Mike V. and Luis were prompt and very courteous. They resolved my issues quickly and got the water restored to my house very quickly. They also provided expert advice on how to better the installation that I was doing.

Jesus and Liam, service technicians of Beacon Plumbing did a very professional installation, and the overall service was excellent.

We had issues with wiring/electrical in the home. Ali and Dequorious (out of Tacoma) came out and were solidly all over it. They carefully analyzed the situation, determined systematically what the problems were, addressed them, and were very knowledgeable in what they were doing. We've had problems for years with this to be honest, and a couple other electricians had come out in the past; however, they didn't uncover the problem the way these two did, and, ..they took care of it once and for all. Hats off to this service team of professionals; THAT is how it is done! Thanks again guys; you both are top in your field and I hope that Beacon knows this!

Jesus and Liam did great job.

Jesus and Liam came over to do an estimate to replace a toilet and they were not only professional and on time they were able to do the replacement right then and there! Very satisfied with the work, looking forward to have a good plumber on hand for all future plumbing needs!

Very effectively fixed my Liberty Grinder Pump problem today. Thanks very much Beacon Plumbing.

Mike S and his partner were incredibly prompt, communicative and helpful. They were transparent on costs, and even came back quickly to add a final touch to the repair. Highly recommended!! Thanks Mike!

Look elsewhere, they will over charge you.
Few guys did a 45min water heater flush for my unit and they charged me over $800 where other guys charge no more than $300! Not very fairly priced and they are not willing to price adjust after the bill arrives.

Awesome job. I received a few bids for a larger water heater install in my home. I don't use plumbers very often and was a bit shocked at the price I received by all of the plumbers...but Beacon's price was in line with the other bids. They weren't the cheapest but what made me decide to go with them was they showed up on time, friendly, provided an on the spot estimate, & were ready to commit to the job. Troy and Kevin did an EXCELLENT job. My water heater is located in a finished daylight basement and was a bit of a challenge with access but they made it work flawlessly. I have a composite deck that they didn't even scratch moving the old and new water heater around. Additionally they protected the carpet and everything was spotless when they left! Thanks again for the great work and stress free transaction!

Just had an interaction with Beacon - they quoted $12,000 for a job that ultimately cost $250. The lesser estimate was vetted by a third impartial electrician who verified the $250 fix was sufficient. BEWARE - these guys are not to trusted.

Jesus and Liam been awesome. Very professional, super fast and super clean! Found issue quickly and fixed on the same appointment. Highly recommended!

Zadrien was super fast and professional. He diagnosed the problem and explained every step of the repair. Less than an hour of work and we’ve got running water again!

Jesus and Brian took care of an unexpected leak under my 2nd floor utility sink and checked my house water pressure. Within a few hours of calling for an appointment.Helpful and efficient.And provided a reference to a resource to check out the water damage that my have occurred over the past few months.So grateful!

Jose and Brian were excellent and got the job DONE! They went out of their way to make sure we were educated in our final decision and did everything they could to make sure the job was done quickly and efficiently. Will be using Beacon again in the future!

Corey came to my house fix the sink, in no time exexcellent job. Straight out the box thanks have a great day

Tony and Victor came by today for heat pump and A/C maintenance. Punctual, friendly, professional, and clear with their recommendations. Signed up for a maintenance plan to keep things good. Amazed at how quickly Beacon got us seen in less than 5 days. Competitors told us we’d have to wait 3 months! Job No. 278724

No one likes calling a plumber on a Saturday evening but I had a pinhole sized leak in a copper supply line, and water started shooting out of the wall like you see in a cartoon.I called Beacon Plumbing and the call receiver was polite and helpful, explaining their $75 trip fee. He could have a technician to my house within four hours, they show up with a truck full of supplies, if it’s repairable the price would be quoted, and the repair could be done on the spot.“James” called 45 minutes later on his way. While the repair wasn’t cheap, it was far beyond my DIY skills (soldering), so it was money well spent. My biggest concern about calling an emergency plumber is the potential for outrageous pricing, but Beacon Plumbing got it done fast at a price I would call fair.

Beacon responded really quickly, they had a plumber at my business to install a sink within 2 hours of calling them. Eric was extremely knowledgable and professional, he did a great job the sink install, and will definitely be contacting again for any future plumbing needs. Fast, efficient, and professional service from Eric.

Want to give a big shout out to Diontea and Sam. My neighbor and I share a 6 main drain. Tree roots had invades this line and we needed a clean out installed. Diontea and Sam did a fantastic job. In the end they discovered an eight foot long root ball in the line. The line is now clear. Many thanks to these two gentlemen.

Read the details in their contract before signing. They may make a small job look big and if the job turns out to be small, they will not lower the price.

We used Beacon as they've done a good job on previous plumbing issues. We called them for an electrical issue we were having at a rental. They quoted us $6000 to rewire 3 bedrooms. We ended up calling someone else who determined it was an outlet with a loose wire and replaced it and another outlet. Total charge less that $550. Beacon still charged us for coming out twice (more than we paid for the repair). We called and spoke with a Supervisor Mark, asking for the charges on our card to be reversed. He said he would investigate and get back to me. I never heard back from them. We will never give them any more of our money.

Jesus and Liam were great and helped us with the gas leak same day. Highly recommend.

I called on Easter Sunday because my old water-heater sprung a leak and started soaking the basement. Eric C showed up an hour later and put in a new unit. He was pleasant the whole time. I am incredibly impressed with the service.

We had new toilets installed in two bathrooms by Beacon Plumbing and were extremely satisfied. Their prices were fair and the service they provided was outstanding. Jimmy looked at the areas and quoted us the price up front—there were no hidden costs. Jimmy and Esther were professional, personable, and, most importantly, knowledgeable. The response time was excellent, same day. In less than an hour they showed up. We will definitely call them back for any future problems. Talk about service, and the quality—unbeatable. Jimmy and Esther left no mess. We felt very comfortable having them in our home. We would highly recommend Beacon Plumbing to anyone without hesitation.

Tony had to come back this week. The company that blew insulation in my attic disconnected 2 heat ducks and crushed another heat vent and crushed one of my return air ducks. Tony was very professional and respectful and got the job done in a timely manner. Thank you, Tony, for all the hard work you and your assistant did today.Job #294204Tony was very professional and did a great jobJob #278087

Rick and Dean were extremely knowledgeable, courteous and best of all - they did the job quickly and correctly.Their work required finesse and experience to complete and I am quite happy they were the guys who showed up.

Mike V and Luis really “saved the day” for me. I have a small home I live in in the summer months and had a pipe freeze in Dec/ Jan during the cold freeze we had. I called Beacon and Mike V called me back and scheduled a repair date for the next business day. He and Luis arrived right on time, and Mike V explained everting they would be doing, and they started the repairs. Unfortunately, they discovered every pipe in my water system had burst! Mike V went over all the repairs that were needed and really took the time to make sure I understood and gave me the opportunity to ask questions. Mike V and Luis were both very professional, kind and caring, did a very good job in a timely manner and really put my mind at ease. Thank you Mike V and Luis for doing such an outstanding job! I would give you twenty stars if I could 👍🏻

Amazing - showed up within 45 mins to fix our toilet! Shout out to Will and Alex for showing up, doing honest work, and giving an honest quote.

Diontea and Sam performed an amazing job! Out of nowhere, water began overflowing from our sink drain. Beacon Plumbing was prompt and helpful. Diontea and Sam were polite, kind, and hard-working. As the picture shows, they quickly found the issue. We will use Beacon Plumbing every time in the future. Obviously plumbing issues can be frustrating and massive inconveniences, but they made it as easy and simple as possible.

Got quoted $600+ for a job that ended up being a trip to Lowes, a $20 part, and about 90 minutes of work myself. Would not recommend for ridiculous price gouging.

Tony and Victor are sensational and very professional . We will use them ahain thanks Tony # 305109

We had beacon come put today and our service technician was Will. He was absolutely great 👍 👌. He explained all our options and the pro's and con's of each. Will showed us where the damage was to the pipe and did an above and beyond job at our house! I would always request Will in the future, he did great work and his customer service was awesome!

Ishmael and his assistant were professional and thorough. Got the job done rapidly and cleanly.

Got my cooking ranges changed to Gas. They did do a good job. But it became painful later due to a mis-communication. While engineer was at work in my home we discussed about getting this work approved by city. While leaving my premises engineer get final paperwork done and got my signature. And said that he will submit the paper in office and someone may come to visit to inspect.Followed up with technical. Heard nothing for a week then when I called customer service, they said they have no idea since it was not mentioned the in the contract. Technician was on a break so couldn't get a response from him. Manager promised that he will reach out but then again forgot.Following up is very painful, customer service is a key differentiator. I called Beacon plumbing because it was referred by my neighbor and I had expectation. I was hoping they would be proactive about this.Please use this case to train technician so that they can write things discussed or to follow a checklist so that explicit in calling out optional item, so that nothing is left to assumptions. It will help next customer avoid the frustration I am going through.

Eric quickly assessed the issue, kept it real. Alex was his assistant and was very polite.The pricing was fair and honest. Unfortunately for me I was not able to afford the service at this time but, I will definitely call BEACON and stop Freakin'!! Eric went above and beyond my expectations. I was impressed with the knowledge he has and appreciate his honesty. Thank you Eric!!knowledge and expertise combined with the great customer service they provided. Thank you

Called Beacon on Easter Morning with a leak coming from an upstairs bathroom. They dispatched Sean R. within an hour and he quickly troubleshot the issue, opened up the wall and addressed the leak. He was extremely professional, took care to take shoes off, clean up his work and was upfront about what he could and couldn't do in terms of sheetrock repair etc. I don't mind paying more for a job that can get done in hours vs weeks as has been my experience with other more affordable plumbing companies.

No one likes tepid showers. Our tankless hot water heater was on the fritz so I called Beacon Plumbing to come assess the problem. I was informed by the scheduler that there would be a $75 travel fee and the plumber would be available that same afternoon. Do I love a travel fee? No. Do I appreciate quick service? Yes. Booked the plumber.Josh, the assigned plumber, called me in advance of showing up. He finished his prior service call early and would be able to show up earlier than promised. Excellent communication. Upon assessing the problem, Josh and his apprentice Sean were able to determine that the unit had been installed incorrectly. He had all the parts on hand to fix the incorrect installation and get our showers back up and running. Josh provided a detailed quote and completed the job in a very timely manner. Sean and Josh were both very professional, understanding, and did an amazing job. It's not the easiest thing to have to give a $$$ quote to some one not expecting to have to deal with plumbing issues. They both handled my quirks (service sticker placement and having to manage folks working from home) and did it with a smile.

Liam and Jesus provided excellent cleaning and good quality assurance: I’m very happy with how well they did the job and the advice they offered.

This company charges extremely unrealistic prices for the work to be performed and this appears to be an attempt to get an easy $75 for giving a bogus quote. When I asked the representative on the phone if I could give details of the repair required prior to them coming out so that the technician would be prepared with everything needed, they said that the tech would have everything he needed on the spot. This was not the case and they needed to come back to do the work. Due to this and the extreme quoted price I was forced to not move forward and pay their $75 fee.

Jesus, and Liam were awesome! They provided detail explanation of every step of the gas line extension for our new gas stove to be installed. If I ever need anything again I will definetly call Beacon again!Thanks Beacon for a great job.Dion and Bridgett.

Showed up early, Tony (job: 296504) took care of issues with heater not turning on, was able to replace the whole unit in just a few hours. Even the new thermostat matched the old thermostat housing so no new holes in the wall.

We had a major mystery busted pipe gushing gallons of water. Will & Smoky quickly came out, identified & fixed the issue very fast, & we’re extremely polite & communicative through-out the entire process - permits, risks, uncertainties, questions, etc. Would absolutely use again (though I hope I don’t have more leaks). Thank you Will & Smokey!

I came home to a clogged sink overflowingonto the floor, I called Beacon and was told they could be there in an hour. Eric C. Called me on way to diagnose the problem over the phone while on his way. As soon as he got to my place he went straight to work and explained what he he was doing while doing it, very impressed and will recommend Beacon to everyone I know.

Jesus and Bryan were very great to us. We had a bad shut off valve in our guest bathroom that was leaking water for who knows how long. They came in and in under a hour fixed the whole thing THE RIGHT WAY. Thankfully to them i will never have to do the plumbing again!

I hired beacon to cap a gas line to a fireplace that was going to be changing to electric. Jesus and Liam came out promptly, were very friendly, and finished the job quickly. It was a pretty simple job, but it was done well. Pricey, but I've had bad experiences with poor plumbing jobs in the past, to it's worth it for the job to be done right and quickly.

Jesus and Liam from Beacon hill plumbing helped detach and cap the gas line for an oven I am having removed. I called the day before when I learned my oven delivery was coming the next day, they were able to help me get the old oven safely detached before the delivery.

Same day service on a Saturday was quick with good communication (called around 1:00 PM and everything was done by 5:00 PM on the same day). Jesus and Brian did quick, reliable work. The service was courteous with clear communication throughout.

I had a great experience with Beacon Plumbing in Seattle. Jesus and Liam did a great job cleaning our clogged drains, which are now running beautifully.

Tony and Victor were out today and did a wonderful job as usual. Tony is out each year to service our furnace. Lovely guys! Great customer service.service #292609

Beacon specializes in coming quickly when you need them and they delivered. Our toilet was clogged and their plumber was able to come the same day, was on time, was professional and got the job done quickly. He also gave us tips on how to prevent future clogs. Top notch!

Mike took care of a water heater replacement for us and we couldn't be happier. Incredibly fast and efficient service from the initial dispatch through the end of the job. Also got some help with minor sink/drain issues, and the guys generally left the house in a much better state than they found it.Great customer service and totally transparent about the work and the costs involved. Worth every cent. Highly recommended.

Worst service! They wanted to charge 2,000 to fix our faucet on the side of our house. They tried to charge us 2500 to fix our air conditioner turns out what they said it was that wasn’t even the problem. They put the wrong amount of coolant back into our air conditioner. They either have no idea what their doing or just try to get you for every dime they can. If I could of given 0 stars I would.

We had an appt yesterday. I called in the morning to confirm the time and make sure that they work on the situation that I was having with my pool heater. They told me between 3pm and 8pm. I made sure I was off work and waited around. At 7:45, I finally called them since I didn't hear anything. The first person told me that my appt was for the next day. I asked him to double check and I was handed to a rude lady. I told her I was already being helped and she just repeated her name (so odd). I explained again the situation and then she told me that it was their mistake and the tech should have called and said he's not making it. They made me an appt for the next day between 3pm and 6pm. I made sure I was off work (AGAIN). The techs come out, look at my issue and say they're going to write a bid. When I told them that my home warranty was covering it and that I wasn't supposed to pay anything but a deductible, they said they'd call dispatch and get back to me. The techs were really nice guys and did nothing wrong. They came back and said that dispatch said I have to pay and that their company would NEVER accept a job from a home warranty company. That was fine, I told them I'd talk to the warranty company. Then they tried to charge $75 for coming out. I told them I don't think I should have to pay because of the missed appointment and time off work. He told me to call the owner and when I did, they told me he wasn't available. The rude lady on the phone (again, so rude before I even said anything) told me that he's gone and only she can help me. I tried to explain the situation with the home warranty company and she just kept telling me that I was wrong.All of this was strange because I called to confirm on the FIRST days appt! I even kept telling her that I did and she wouldn't believe me. She kept telling me that my appt was for the day that they came.The dispatch for this company is extremely rude. If you won't even let me talk, I'm not doing business with you.

Jesus and Alex were great to work with and very professional. They did a great job fixing our clogged toilet and installing a new one. Quick work and cleaned up after themselves. Would use again.

Liam and Jesus, both of them doing a good job for replacing my hot water tank.

EricC was very responsive notifying us when he would arrive. Upon arrival he quickly got to work on replacing our water heater and bringing up the install to code. We are happy to have such quick service on a Saturday morning.

Was desperate.called several places but only got ignorant gals who knew nothing. Said call ya back later. When? When the basement was flooded?? Then I called Beacon and instantly got a helpful guy! He said, we can be there in an hour! Wow I thot. My stress and blood pressure dropped immediately. Jesus and Liam were nice.professional and did the job quickly. I would recommend them and Beacon again Thanks

I chose to write this review after speaking with several folks who had either had unsatisfactory personal experience or knew someone who had an unsatisfactory personal experience with Beacon Plumbing. If I can save one person from these swindlers it’s worth it. When you call to express your experience, you will be connected to Mark Jensen who is an employee of the company. I am unclear of his role however he indicated that he is the only individual that is in a position to assist with concerns. If you do not believe me call customer service. I was told to submit a statement, then the technicians would be asked for their side of the story and then we would seek resolution. He will string you along for what will ultimately be no resolution. Beacon Plumbing will not be accountable for the damages. They will replace expensive faulty parts they have installed with a cheaper part that should have been installed in the first place. But, then it is too late. They will not refund your money. This company lacks integrity. I called to have a kitchen sink faucet assembly replaced. I showed the service techs the water leak coming from the flex hose under the kitchen sink. This hose was part of the faucet assembly and could not be removed and replaced individually. I was told that was not the case and that the issue was the water pressure due to the expansion tank being old and water pressure reading the 75 PSI limit. And, the tech also recommended I change the faucet plastic shutoff valves because when the tanks get old and allow the pressure to exceed the limit they could pop off. I authorized the expansion tank replacement, plastic shut-off valves for the hot and cold water under the kitchen sink and behind the kitchen refrigerator. The techs turned off the house main water supply line and proceeded to perform the repairs. Once the expansion tank was replaced, I asked if they were going to check the new pressure, I was told it's going to be at 75 PSI. I stated, but the old one was also at 75 PSI. I didn't discuss it further because I felt I should contact customer service. The techs then turned on the house main water supply line and the same flex hose under the kitchen sink continued to leak. I told the tech that they should have just changed the faucet like I requested upon their arrival to my home.After the techs started to change the plastic valve behind the refrigerator, I was told they would have to cut a hole in the wall because the copper water line spun when the tech would try to unscrew the valve. I said I did not want to cut a hole in the wall, I was told that we are at the point of no return because we have started to remove the valve and because the valve we cut it could not be re-installed. They said they would put the cut piece of sheetrock back and put painters tape on it. They cut the hole and placed the cut piece back and taped over the cut with painters tape.After they left, I had no hot water. When I called back, I was connected to Mark. The same technicians returned. I asked if they turned off the water heater to change the expansion tank. The techs said they had not touched the water heater controller. They indicated the pilot would not light and that I would need a new water heater. I’m not saying they sabotaged my system, but I called about a leaky kitchen faucet and by the time it was all over I been taken for $4700.00 and responsible for a sheetrock repair.

Called for urgent heating service. Was quoted $75 to come out and diagnose, arrival within 2 hours. Over 6 hours later, Ishmael and Quetie showed up and told me it's $100 to show up, then demanded another $400 to diagnose. I have the call with the $75 quote to come out AND diagnose recorded and offered to play it to them. They refused to hear it and they wouldn't honor the quote! Bait & switch!!!! BEWARE!!!!

I was Freakin' so I called Beacon! They sure have a catchy motto but they were great!Josh J was AWESOME - he called 30 minutes prior to arriving to introduce himself and let me know when he was going to be here. He asked a few questions to prepare himself and he showed up right on time. He was thorough on his inspection and very knowledgeable. He provided multiple options for me to consider and explained the all-in costs so I could digest. Great communicator throughout the process and quick to take action. He worked hard and completed the replacement of our water heater within a couple hours - very impressive! Josh J made the process very easy and helped me have piece of mind that I was taken care of.Thank you so much for your great work!

Just bought a house in Seattle, and 2 weeks in it started raining in our basement. It was a Sunday morning, we called Beacon plumbing and they were out to our place ASAP. The identified the issue in less than 15 minutes and called their specialist in to take care of tree roots in our pipes. The emergency consult only cost $100. They involved us in every step of the processes, were extremely pleasant, and all in all, considering it was for emergency plumbing (which is always expensive), it was a good price. Call Beacon if you have an emergency plumbing issue!

My power partially went out and I called Beacon. They charged $386 for a diagnosis and $75 for a service call.After around 10 minutes of diagnosis, the electrician told me that I needed a new panel, and it would be $7k, and was pressing me to have them fix it that night.Good thing I didn't have $7k in my checking account, because I called PSE and the problem was on the PSE side, and so it was fixed -- FOR FREE. The electrician from PSE said that it was apparent (if you know what you are doing) that it was on the PSE end.Don't trust this company.

Ismael and his apprentice Bryan were excellent. Ismael was very patient and explained how our hydronic heating system work and what to watch for. He took a look at our water heater and transfer tanks. He tested the transfer tank which needed to be changed. Informed us that our units psi was too high and the problems it could cost.

Stellar in all regards:Services used - Plumbing, ElectricalTiming - the response time is same day or next day if not an emergency.Quality of work - plumbing and electrical work are done to code, clean installation, everything is aligned, tucked away, tightened and fastened to a tee, to an art form. I open the base cabinet of my sink just to admire how beautifully the job is done - it inspires me to do better at my own projects.People - everyone I've interacted with on the phone and people who came to do work are respectful, friendly, honest, well-meaning, and are pleasant to deal with.Communication - superb. All verbal communication was restated to reinforce accuracy. The specialists called 30 minutes prior to set appointment time to inform about arrival.Overall experience - SUPERB!!!! Highly recommend. If a Beacon truck is travelling on the road and notices someone honking and waving from their car window, it's likely us. We are huge fans and it's our way of celebrating the Beacon Team! You guys rescued us more than once. We are very-very grateful for you.

While Beacon were fast and responsive, their prices are beyond exorbitant and I was most certainly taken advantage of. We had a pinhole leak in our recirculating system pipe, and they recommended replacing the whole pump. The total cost? Over $1900. The worst part is that we are in the middle of dealing with a house flood and the resulting damage, and the team saw this and clearly knew I was desperate to just have the issue fixed. Now having done the research, I know they committed maybe $200 of materials to the project, with 2 hours of labor max. Most certainly not worth the almost $2000 they charged. Based on price and predatory practices, I cannot recommend Beacon to anyone and will advise others to look elsewhere.

don't think twice about calling beacon for service actually just don't call unless you want to spend $$$ for no reason and get nothing done. Lack of knowledge, no experience no idea. Got charged $2.5k and nothing solved. Ended up calling a small family owned service, 40 minutes after and $400 ... job get done smh 🤦‍♂️💩.

Issues with furnace. Tony was able to come out same day and totally clean and diagnose the problem. Such a relief he was able to do this during the first cold snap of the year. 295428

We noticed we had a leak in our laundry room, but couldn't find the source. We tried another plumbing company first, and they couldn't identify the source of the leak. And we ran around in circles for two weeks trying to get it fixed. So I started freakin' and called Beacon.Rick and his partner were amazing. They quickly diagnosed the issue, provided options, and educated me on my house. They were incredibly helpful and had the problem fixed the same day. Thank you both again!

Our water heater decided to break on a Saturday morning. We called Beacon and Radonis came out to investigate. As suspected, we needed to replace our 11-year old water heater. Radonis was efficient, explained costs, provided good and helpful homeowner tips regarding water heaters and furnaces. The cost was a little bit of a surprise, but when you're not expecting to replace a water heater, any number seems high. I appreciate Beacon's availability on short notice on a weekend. And realize that whatever premium there might've been, was well worth it to be up and running (hot water) later that day.

Toni and Vic were awesome. Very thorough and helpful.
Job 303234

In the spirit of transparency, I did not hire this company and no goods or services were provided to me. I am writing as I had an experience with Beacon Plumbing that is indicative of their professionalism, safety, and integrity that I hope will be helpful to others. In researching other platforms for reviews, it seems that I am not alone and I want to provide additional support and voice to others who have been negatively impacted by the negligence of this company. I reached out to Beacon Plumbing in attempt to arrange reimbursement for damages to my car caused by one of their employees. I was connected with Mark Jensen who is an employee of the company. I am unclear of his role however he indicated that he is the only individual that is in a position to assist with concerns. He strung me along for seven months -- asking for additional documentation, promising he had a solution, telling me there was a delay until finally just indicating that Beacon Plumbing would not be accountable for the damage to my vehicle. When I expressed concern he laughed and told me that many others have attempted legal action and like them, I would be unsuccessful. This company lacks integrity.

Jesus and Liam were very helpful and quick. They were at my home within 30 minutes of the call, and within an hour, my drain was completely cleaned and repaired.

Tony was so helpful! He made us feel taken care of and made the process of replacing our heaters so easy! Thanks so much Tony!! #294285

Called Beacon plumbing they sent out there top technician Tony. I just wanted to say he was such a pleasure and so professional. He came out and installed a new furnace and the work looks so good. Thank you Tony job # 279074

We used Beacon Heating to have a new furnace installed approximately 4 years ago and were pleased with the service. I just called to set up to have a technician come out and service the furnace before winter and talk about installing a central air conditioning system before next summer. I was informed that Beacon would not service the furnace until spring time but would be glad to come out and talk about the central air for $75.00. So much for stop freakin call beacon. I just called another company for the service.

The worst plumbing company in the State. They gave me estimate of $5400 to replace my gas water heater. Plus they don’t give estimates over the phone and charge another $180 for visit. The other three company I called gave me estimates OVER THE PHONE for about $3200-$3400 (ProMax Water Heaters & Plumbing, WA water heaters). Beacon plumbing is absolutely unprofessional and unethical business. Will never ever work with them again. Will find that crazy estimate and post it here for sure.

Jesus and Liam did a fantastic job replacing my old water heater. Thank you beacn plumbing. 👍👍👍

Eric C came to the rescue on the 4th of July promptly and provided professional and friendly Water Heater installation. I was surprised he came so quickly and it installed a brand new water heater on the spot to replace my old water heater that was leaking due to age and corrosion. Thank you Eric!

I called Beacon because there was a leak in my living room ceiling that needed immediate attention. I saw on a flyer that Beacon is 24/7 but frankly was very surprised that they answered after one ring! They got Zadrien scheduled that same afternoon. Zadrien was excellent! On time, very professional, explained the problem once he was able to diagnose it, wrote up a thorough estimate, and fixed it the same day. Zadrien was exemplary on all levels, and honestly, I hope I don't have to call Beacon again, but if I needed more plumbing done, I would request Zadrien and use Beacon again. Pricy, but what isn't these days.

I was excited when Beacon was able to come out on a Friday night for $100 service visit. Jake the technician arrived on time and was very professional and I thought the service charge was reasonable. Anyway I needed to fix two new water feed valves to our new washer that was coming next week— I installed them but I couldn’t get them to stop leaking. Jake explained what seemed like a quick and easy fix — just replace them with better quality fixtures. However the price he quoted was over 700 including the service call — $300 per valve! That’s more than what we paid got the new washer! That is simply highway robbery. When I balked he said he can do two for one — but still $300 for one that would probably cost $20 at Home Depot? Needless to say I didn’t go for it. Do people really fall for these scoundrels? Call Beacon and you’ll START freakin...

Electrical - called Beacon when my lights began to flicker in the house. Older home. Called Beacon at 4:00 on a Thursday and they dispatched two technicians to my house immediately. They arrived in about an hour, diagnosed the problem quickly and quoted repairs. I needed to have my electrical panel replaced. They came back the next morning and worked all day - not leaving until the job was done at 9:00 PM. It wasn’t cheap but the job was done right. Dennis and Aaron are rockstars. Communication was great and they were completely professional. Nice to work with professionals who have been there before.I didn’t even know that Beacon did electrical but I would refer them to anyone who needs service or install. I’ll use them again.

Tony and victor came out and put in a waterheater and did a fantastic job thanks guys 306008 job#

Jesus and David were very friendly, knowledgeable and provided excellent work. However, Beacon Plumbing charged me $1400 for a bathtub overflow repair, which is ridiculous for an hour and a half of work! I gave 3 star for the two guys, but the company overcharges. Don't fall for the cheap $70 dollar service fee. I recommend that you pay a little extra at the beginning and find those who charge hourly rather than Beacon that charges a high flat fee.

Eric and Jeff came out twice to my house in one night to fix several different plumbing problems I was having. They did a great job and where patient with my mistakes. Will use again.

I am a property manager in the Seattle Area. Eric and McCoy from Beacon plumbing are amazing! We had a very difficult situation in a condo regarding water pressure/ Heating and more. They solved everything within 24 hours! These guys great!

Joshua and Sean arrived within 2 hours of my call, found the problem, and fixed it in an hour. Polite, masks, smart, good humor (I have a Yorkie puppy, and they were great with her). Gave me the price in advance. Paid exactly that amount. I'm calling Beacon for all plumbing services.

Jesus and Liam came very quickly once called. Both were very personable, knowledgeable, and thorough! Would call them again!

Jesus and Liam were awesome! They assessed the work needed to remove our gas pipe and had it done in no time. Highly recommend!!

We called Beacon after 4pm when we discovered our 17-year-old water heater was leaking badly. They came out and replaced it with the same model by 7pm. Great service at an affordable price! Will definitely use them again if the need arises and we highly recommend.

If you want to get robbed, use Beacon Plumbing. We live in a very nice home, and completely feel taken advantage of. We used Beacon to look at our water heater as it was leaking a small amount. They told us we needed to replace our water heater for $11,000. We told them that it was way too expensive, and Beacon took the quote down to $9800 Thank god we got a second opinion. We did not need to replace it at all, in fact it was a simple fix. We did research and found that we have an expensive water heater, $4000. Beacon wanted to charge us $7000 in labor! It was obvious to us that the service man saw our home and thought he could make some money off of us. Needless to say, we will never use this company or recommend it to anyone.

Guys at Beacon came out promptly after calling over the weekend to install a new toilet. Jesus and his partner David came in, handled everything including the haul away. From beginning to end, they were complete in less than an hour. A project that would have cost me six hours or more. Great job and would highly recommend!

I called without an appointment spur of the moment, and Josh and Sean were at the house an hour later. Unbelievably responsive! They were great guys...friendly, knowledgable, professional, and after taking care of my minor issue, were happy to service my tankless water heater and install a new faucet on the kitchen sink as well. They were flexible with my needs, and it felt like their mission was my satisfaction. I am grateful and totally satisfied! Thanks Sean! Thanks Josh! Thanks Beacon!

Thanks Jesus and Liam for excellent work fixing our faucets and the education of how to fix our gas leaks and shut off valves in the future!

Liam and Jesus did a wonderful job taking care of two leaky galvanized pipes and fittings. They did their work quickly and everything is working wonderfully now! go Beacon Plumbing

We called Beacon on a Saturday morning after discovering what was likely a clogged sewer line from our kitchen sink and laundry room. I was told to expect the plumber within 2 hours, which turned out to be closer to 3 hours, but Ryan called twice to update us on his ETA. Once he arrived, Ryan was personable, professional, friendly and incredibly helpful. He not only fixed the problem but gave us a lot of practical advice and education about how to best maintain our 80-year-old pipes. We would absolutely recommend Beacon Plumbing!

Jesus and Liam did a fantastic job today connecting our sink and checking the crawl space for mold! They were on time, very responsive, and were able to explain everything that was done and why. Greatly appreciate these guys!

My hot water tank failed on a Saturday and I called one of the competitors (their name came up first on a internet search). I was told they would call at 8:00 Sunday morning for an appointment between 8 and noon. The call never came so I contacted them. I was assured that they would be out soon. Never showed. I finally called again and was told the he was just going to call me to say they could not make it. I wasted most of the day waiting for something that was not coming. I called Beacon and they were there within three hours. Josh and James were very professional and completed the job to my satisfaction. The tank and installation was somewhat more than I expected but that had nothing to do with the work of Josh and James. I would recommend Beacon for their workers but be aware that their prices are a little on the high side. It was nice to have a competent pair of workers in my house. Nice job!Tom

I made a call to have our tankless water heater repaired and they came out the same day! (wasn't even an emergency) Sean and Josh came out to do the repair and I couldn't be happier with both of them. 2 great guys that were very Knowledgeable, respectful and got the job done pretty quick. I was very impressed with both of them. Great service guys!!

James saved our weekend! Woke up to our water heater spewing on Saturday morning, called Beacon they had someone (James) out within 2 hours! The service was great, James knew exactly what he was doing, he was very kind and respectful of our place and left us with hot water! Halloween weekend saved - thanks!!

Tony was great! He took great care of us. I would give him 6 stars if I could! Job number is 294285.

2 different plumbers from South West Plumbing came out and gave us a really high quote for a leaking bath tub faucet. We scheduled an appointment for today, since they didn't have the parts in their truck to fix the leak last night. And they cancelled our appointment even after they called and said a technician was 30 minutes away for our scheduled appointment, and even though they were aware we had to stop our water line because of the pretty bad leak that needed to be fixed. Right after South West Plumbing cancelled, we called Beacon Plumbing, and they sent someone over within an hour. Craig was the person who helped us, and he helped us discover that the high quote that Southwest Plumbing gave us was for what ended up being a relatively quick fix by Beacon Plumbing. And he didn't have to cut in through the back of our wall like we had been previously told by South West Plumbing. Craig quoted us much lower for the relatively quick fix, and he fixed the issue promptly and competently. We were told by Beacon Plumbing that they keep their trucks fully stocked with parts, so it wasn't an issue of them not having what was apparently a very common part. Craig was really nice and easy to work with. My husband is really big about customer service, and he was impressed with the customer service we received from Craig/Beacon Plumbing. From now on, we will be using Beacon Plumbing for our home plumbing needs. Thank you for your great service! Job number: 193753

Jesus and Alex came to repair a broken garbage disposal. They quickly assessed the problem and did a thorough and complete repair job on-site. Jesus provided great communication before and during the repair. Would definitely call again.

We recently needed emergency work to replace a toilet, and Beacon dispatched someone (Preston Graham) in just over an hour, and he was able to complete everything in short order, and he moved us forward on some larger work we wanted done. Overall pleasant experience.

After a no go with another plumbing service which would not try to find a water heater that would fit in our condo, Beacon responded and arrived very quickly the same morning. They installed a new water heater and fixed various other minor plumbing problems. Mike and James were courteous and worked very hard and efficiently. A great job. Definitely recommend them to anyone.

Rick and Dean did an amazing job fixing our garbage grinder! Always fast, affordable and friendly service - as renters we always call Beacon when something breaks in our house and are well taken care of.

My mom had a backed up sewer line (note my mom lives in a very old home in Seattle) that was presenting a lot of health risk so we called another company right away, they showed up, took the toilet out and told us he couldn’t fix it and that it could cost 2000 - 10000 for them to put something in to get to the problem and wouldn’t even snake the toilet or try through the roof. Left after putting the toilet back but not properly cause it’s leaking now.I called beacon the following morning and I explained to them the situation, the representative did tell me of the cost of the visit and they had Ryan come out at 1:30pm. He was professional and kept me aware of what he was doing and what the cost was. He spent almost 8 hours working on this (he was done at 10:00 pm) and the price was reasonable for this situation. He did what the other company could not do. This was my personal opinion regarding my situation. I give Ryan 5 stars ⭐️ For his work and for his time. You truly helped my mom and I appreciate it a lot.

They charged $75 to come to our home, which was fine. But then wanted to charge $800 more just to open the wall and diagnose the leak. Completely misleading, and the servicemen were gruff and unengaged as well. They were hoping to go home the entire time, zero interest in even diagnosing the problem. To their credit, they are available more than any other plumber, but pricing and professionalism leave a ton to be desired.

I am sorry to give this rating. I never seen such a rude and unprofessional service. After they installed my Tankless Water Heater with very expensive cost, I asked them to do the 1st flush of the heater for free. They agreed after a long negotiation. When I asked the to do it, they told me it passed the one-year warranty and will not do it for free! I didn't negotiate for the warranty! When I tried to explain to Mark, he started to accuse me as rude!!! And put me on hold while I was trying to explain to him. I couldn't continue the talk with them. Please, be aware to put everything in writing and don't trust their words if you are going to use their expensive service. This is my mistake to trust them!

I already had a quote from another plumber for a leak fix which needed the Sewer ejection pump replaced. I was calling this place to get a 2nd quote but they wanted to send someone over and without coming in person would not offer a quote. Okay, that's not a problem only they wanted to charge $75 for the visit but I already knew the issue! I just needed to know how much they would charge for the fix. I told them this and the receptionist lady hung up on me. Very surprised by her lack of customer service.What's strange is that 2hrs later their plumber called me directly telling me they were coming when and I asked how much the fix would be for my issue he was able to give me a quote without any problems.

Jesus and Bryan were fantastic -- highly professional, very efficient, and made strategic recommendations about how to best remediate several problems. Could not be happier with the service and will absolutely continue to be a loyal customer.

Jesus and Bryan were on time, responsive and helpful. They also told us what the fix they’ve done. We have used beacon earlier and will use them again if the need arise.

My girlfriend and I were in real trouble and were working on a tight time schedule. We called the first guy out and he looked at it and left and said he couldn’t do anything because of the way our toilet is set up (we are renters and so we had 0 day in how to fix it). He charged us $75 and left. Great. Then we remembered working with Giovanni and how great he was. We called and requested him and he came out ASAP. He got right to work and was able to diagnose the true problem and help us work on a solution, with our tight time schedule in mind. We will never hesitate to use Beacon as long as Giovanni and his partner (doesn’t really matter who it is as long as Gio is there).

Jake did a great job on our garbage disposal- he arrived within 2 hours of our first call to Beacon, explained everything, and had everything readily available to replace it on the spot. Thanks so much, Beacon! And, for the raffle- it was job number 219307, and our technician was Jake.UPDATE: revised due to realizing that we were VASTLY overcharged for this service. we paid just over $1000, and after comparing quotes, realized it should have cost closer to $500. We trusted Beacon and deeply regret it. The replacement was done correctly and promptly, which we appreciate- but in the future, we would NOT call Beacon again. Another contractor could have completed this service and charged us honestly and fairly. DO NOT CALL BEACON PLUMBING.

Resolved a pressure issue and updated my pipes and shut off valve. Great service!

Tony was such a huge help! LITERALLY PLEASE GIVE THIS MAN A RAISE! Such a kind and positive soul, tells you things straight up and is so helpful. Definitely the go to man for the job!
#294285

Thanks to Diontea and the crew for their prompt and professional response to a clogged septic intake baffle on a Sunday evening. They quickly resolved the issue and helped us understand our septic system better and how to ensure that it will keep functioning well over time. Thanks again!

They get two stars for showing up same-day. That is where the positives end. Two people came in and diagnosed our radiant flooring system which is a bit above my head. I am fairly handy but I didn’t want to get into it and mess something up worse than before. He was able to fairly confidently point to the circulator pump and say that is what needs to be replaced.He then stated it would be $2,487 to do it and it would take an hour. This did not make too much sense and I inquired at the price, he said he doesn’t break it down at all and that parts and labor is just that one price. I asked if he could provide any assurance that it was that circulator pump, or if it wasn’t we he find the solution and fix it without additional cost. He wouldn’t provide that assurance.Looking online the part was about $125 - $150 and the general trend was charging $500-1000 to replace it. I asked him to justify the price with this information and he stated that would be for a cast iron pump but I needed a stainless steel (there is a cast iron pump installed already). This pump is on the closed loop side and is fine with a cast iron as I found out later online.In the end I found a video with instructions to repair the existing motor (just spin it to un-seize it) and was able to get the system working again in 5 minutes and without needing any tools other than a wrench. I may need to replace the motor soon, but it will be $125 and 20 minutes of my time vs the 2500 they wanted to charge me.

Jesus and Liam were on-time, professional, and very helpful with their advice!

I WOULD NEVER RECOMMEND USING THIS COMPANY.We had a guy come out to our house who was trying to fix a broken pipe in a crawl space. After shutting off our water and working for 5 hours, there was no fix. Only a suggestion that we needed to put in new pipes out to our water meter which would cost us about $12,000. He left our house with a huge hole (a mess in front of our home) and no fix.I decided to get a second opinion and had a different plumber come out in the morning who ended up fixing the problem in 3 hours. He didn't need to re-pipe anything.After calling to cancel the service with Beacon and willing to pay for his work, we found out we were being charged $3,200. We wanted an itemized list of what we were paying for before paying for that service. ($3,200 seems outrageous, especially since he didn't fix anything) Next thing i know, the guy who had been at our house the night before, shows up at my house demanding payment. He didn't have an itemized list, just the paperwork that was signed (before any work was done) from the night before. I ended up writing him a check to get him to leave.I have already called Beacon's customer service line and left several messages with no return.I will now move forward with filing a complaint with the Consumer Protection Office as well as taking them to small claims court.They completely tried to take advantage of us, which worked. They might not have gotten $12k from us, but still received a very large payment for not getting any work done.

Outstanding & professional! We had a serious concern about an old furnace. These guys came out same day, found a dangerous issue, were able to install a new furnace the next day, absolutely outstanding! Beacon Plumbing specialists Daniel S and Lance B explained all the details, what our options were, worked all day to finish the installation, so hardworking and professional. Left the work areas clean, even walked me through setting up the new thermostat. Wouldn’t call anyone else!

In these busy and often chaotic times, it seems rare for anyone to take the time to acknowledge superior service and a job well done. Regardless, I feel it's more than justified in this instance to publicly thank Brent and Josh From Beacon Plumbing for their excellent work. They showed up on time, clearly explained the problem with my drainage pump, replaced all necessary parts, and even cleaned up thoroughly. My wife and I were 100% satisfied with every aspect of the project and would absolutely recommend Beacon and their professional team.Matt B

My wife really clogged my disposal. I called a couple of companies and was told 3-4 days. I called Beacon and someone answered on the first ring!Very professional. I asked if someone could come by today. He said sure, when would you like someone to come by? I said 2 hours. He said no problem.Turns out that was the owner!I got a call 30 minutes before from the plumber saying he’d be there shortly. Showed up exactly on time. Fixed it quickly, cleaned everything up beautifully! Professional, courteous, great job!Stop freaking, call Beacon!

Jesus and Liam did a great job. They fixed our water heater and piping quickly to stop a leak in our house. We would definitely recommend their service.

Tony and Victor came out and did a great job fixing my furnace 301634

We were out of town so, when my daughter called on a Saturday morning about the toilet overflowing we had no question but to call Beacon.In a couple of hours, a technician arrived and took care of the problem. Great service.However, the $935.85 price tag for a service that took a little more than one hour seemed excessive even for a Saturday.

These guys are amazing! Jesus and Liam came out the same day and fixed my leaky shower quickly. Very professional and speedy! I highly recommend reaching out to the guys with any plumbing issues!

This is the second time I have used Beacon and BOTH times they have over delivered. Excellent service from beginning to end. I called, said it was not an emergency. They said someone would be out in the evening. 10 min later they called and said they would be here in 20. They quoted the service, explained everything, did the work, cleaned up and were gone within an hour! The first time, our furnace failed and they made sure we had a new furnace INSTALLED within hours of initial Covid Shelter in. Other heating companies didn't respond or said they would not come out. Beacon not only came out they went out of their way to take care of us. This company has my business for a LONG time to come.

Dakota and Jesus came out after I had broken a pipe in my garage. They arrived early fixed our pipe and hose quickly and professionally. Highly recommend

Had a fantastic experience with Beacon. Our water tank was leaking on a Monday and every plumber we called said the earliest they could come take a look was Friday, so I was shocked when I called Beacon and they said someone could be out within the hour. James and Davar came and were knowledgeable, skilled, and so helpful. They provided upfront costs and made sure I knew what to expect.

I would NOT recommend Beacon Plumbing! We had a clogged sink and were charged $1100 for one hour of work to clear it and replace two old p-traps. 24 hours later the clog was back, and Beacon would not come back to fix it without another charge. Their commission-based plumber was not thorough and did not identify and fix the real problem (a blockage further down the line). We were forced to hire another plumber to identify and fix the problem. Quality Plumbing was much more reasonable and thorough and charged us only $250 to fix the problem.

Sean R , was professional and helped with plumbing for garbage disposal. He was very informative and made it easier for us. Truly appreciated. I would recommend Beacon for my friends for sure

We called them last week for a furnace replacement visit. Each crew has been great in the maintenence work we have had done before in the last few years.Every time they did professional work in a timely manner!Brom and Josh came out and looked this situation over gave us a quote for replacement of our old original furnace. ( an antique)They were prompt by coming out 2 days later and did a lot of work to retrofit and make the job work to our satisfaction and worry free. It is working well... a few more dollars? yes.. but done in a timely professional manner. Thanks Guys!.... Chuck/Cindy

Tony's being my guy to maintain my furnaces for years and love having him here every year to take good care of my HVAC's. Highly recommended. #292635

We had a leak in our gas line which was orange tagged by PSE. We called Beacon and set up an appointment with them for the next day - this is after calling other companies who were booked too far out. Jesus arrived within the window set. We found him to be very knowledgeable, intelligent, thoughtful and courteous. He listened to us and offered a practical solution as to the repair. Cost was given and agreed upon, and very fair. Jesus did great work and showed us the work done and explained what he did. We will call Beacon first next time whether gas or plumbing.

My shower faucet broke and wasn't turning off. I called Beacon Plumbing on Sunday, and in less then an hour a plumber arrived. Sean R was very professional, diagnosed and fixed the issue quickly.

One of their plumbers came by to replace toilet source valves at $180 per valve. He did not wear a mask, which would have been courteous. It took him about 3hr, incl travel, so they made about $200/hr which is lawyer prices. Oh well. Work quality was good and I got $50 off to write this review.

Mike V and Justin quickly repaired my backed up bathtub drain today. Their technical expertise and service are off the charts! I was deeply impressed with their technical explanation and how pleasant it is to work with them. They had great advice for another issue. Their charge was extremely cost effective. I would definitely use them again!

4 hours away from picking up my parents from the airport my sewer line backs up flooding the basement (thank you 60 yr old pipes). Ryan Rollings arrived within 30 minutes and left fixing our issue an hour before I had to pick up parents. Ryan answered all my questions and I felt confident my plumbing issues were resolved. Thank you Ryan for your help you truly saved the night.

We've used Beacon twice for a side sewer issue and had great experiences both times. Mr. Santos and his partner came out for emergency service starting at about 11pm to clear our line in the middle of a rain storm. And Gene and Anthony were extremely helpful in determining a more permanent fix for our issue. They were very professional and great to work with.

Their office picked up right away and Ryan got out to my sewer emergency within the hour. He managed to get the blockage cleared so my poor tenant could get to safely use her plumbing again within an hour and a half of notifying me! Ryan very clearly explained what was needed by phone with voice and pictures. He also gave me guidance on finishing off the job with clean up. Very easy to work with.

Communicative, punctual. Price up front, available almost immediately. Diagnosed the problem 2x and fixed it. The two I had, Jake and Denis, were professional, worked incredibly well as a team, and were professional but never condescending when explaining issues to me.4 stars because these prices are offensive. 10k to swap a fuse box, 500 for a diagnostic? At this point I understand this is what people can charge because they always show up (3rd time I've used them) but geez. Just, geez.

I've had Beacon help with our HVAC, water heater system, and plumbing. We have a very complicated system that only the guys at Beacon know how to address. They were always able to see me right away and fix the issue.

Rick and Louis were friendly, knowledgeable and professional, and laid out several options with pricing to fix my leaking sink so that we could choose the best option for us. They were quick but still explained everything they were doing thoroughly. Highly recommend.

Jesus and Liam were on time, answered all of my questions and I appreciated that they came back two times when I wasn't ready to complete the job. Very professional, I would hire them again and recommend.

We had a toilet fill kit pop from over pressure and I was not in a position to investigate how to fix it myself. With family out of town, and struggling to keep working during a pandemic, I reached out to Beacon. Their tech came the next day. Mike V. not only fixed the toilet, he fixed an ongoing shower issue, gave us incredible advice regarding our water heater, explained issues with pressure valves for the whole house, and alerted us to a Ptrap that was in need of attention. I was so impressed, I called Beacon and also had them send out an electrician the same day to perform a long time short we had from a leaking roof incident the year before. Beacon waived the site fee as we already had them on site, and the Electrician, Frank A. had our issue resolved and fixed in less than an hour. Some people complain about the cost of professionals, but as someone who has suffered from less than professional service, Beacon was amazing.

Beacon is GREAT. I will always use them. My electricity went out and away they were able to have someone come out within two hours. The dispatchers were very communicative and velpful.Steve and his partner Jeremy also called me when they were on there way and were friendly and super helpful. They were able to fix my problem and I felt very comfortable with them in my house with my family.

Great service. Our furnace went out on a Friday evening. Beacon had serviced it in the past and done well by us so I called them again. Bram and Shawn arrived in less than two hours and fixed the problem in under half an hour. Also told us what options we had to upgrade our water heater if/when we were interested.

McCoy was prompt and professional. The work was done as quoted and executed correctly. Follow up work was neeed the next day and it was done promptly and at no charge. He did a great job wo rk ing with and training his apprentice, Eric. I would use Beacon again... hands down.

Customer service is an art form that not all people posses. Ali & Jumanne are at the top of the game when it comes to customer service. They came out, explained the options and helped us pick the best one for our project. Highly recommend them for electrical service.

Our water heater failed this morning. A Saturday. Leaking water over the garage floor and no longer providing hot water. We called Beacon Plumbing around 9:30am expecting to have to wait for an appointment to have it repaired. To my surprise they could send someone round the same day. Mike V, the plumbing engineer, turned up about an hour later. Sooner than we expected, which was great. He assessed the situation and recommended a new unit as the one we had had reached the end of it's life. He had one on board the truck and within a few hours everything was up and running again. He also discovered another issue we had with our plumbing and fixed that too. All in all we were very pleased with Beacon's swift service. We hadn't realised that the problem we had could be fixed so quickly and professionally. Top marks Beacon. Thanks Mike.

The garbage disposal went out at my rental property. Given my renter can't use the sink without leaking, I didn't have time to perform a lot of research or get multiple quotes. I called Beacon on a Friday and scheduled the repair for Monday between 9am - noon. The call to schedule was weird...the guy on the other line went in and out of talking with me like he was talking with someone else in the background. Weird, but they must be busy, no big deal. I asked for an estimate of what the price would be assuming I needed a new disposal, and was told that the guy works in the call center and has no idea what the price could be. That should have been a red flag and I should have hung up and called someone else who could at least give me a quote. Shame on me. I let my renter know someone would show up between 9am and noon on Monday so that they could plan to be home at that time. At about 130pm on Monday my renter contacts me asking if the repair man cancelled given no one had showed up? I was not contacted, and instead contacted Beacon and was told they were running behind due to weather. A call would have been nice. A different person then calls me back to ask if I still need the service? Uh, yes I do, as I indicated when I called on Friday and an hour earlier on Monday. They did show up about 330pm that afternoon. When the repairman showed up, he quoted me at $820 to repair. At that point I had to move forward with the work given my renter was in need of a sink. I was shocked at the price and again asked for a breakdown of the price and why it was so expensive and was told that he was the repairman and has no insight into pricing - he just does the work. Does anyone at the Company know what they're charging or why? Can I get a breakdown of what I'm paying for? I subsequently googled garbage disposal installation and noted Home Depot and Lowes will install for ~$100 and a NICE disposal runs a little north of $100 so I likely could have gotten the job done for $200-300. My fault for not having time to do more research, but come on, this is highway robbery. Start freakin if you call beacon. I will NOT use Beacon for any services or work moving forward unless someone can contact me and tell me what I paid for and why it was so dang expensive. After reading some of the other reviews, this Company appears to gouge people with pricing once they're already at your house, knowing that once they've shown up to your house and your without hot water or running water there's a good chance people will break down and pay whether or not they're comfortable with the price, and at a minimum beacon will collect the fee to have them come out. Shame on me for not demanding more information up front, but this company has lost my trust and appears shady at best. They got the $820 but will not get another dime and I have already shared this with others I know. I don't expect to hear anything as I'm sure they got exactly what they wanted. I may even file a report with BBB. I'm giving them one star because their slogan is catchy and they used Marshawn to advertise.

We had an emergency leak at one of our commercial properties. Brom and another gentleman showed up within 30-45 mins. to resolve the issue. They were fast, friendly, and answered all of our concerns which we appreciate.

*UPDATED*Called at 8:45 in the morning on a Sunday. Happy to find someone open, but the guy who answered did a great job souring my mood. Was able to schedule an appointment, but when I tried to ask a question he put me on hold for five minutes then came back and said something to the effect of, we already covered this. Man... if we had already covered it why do you think I waited five minutes to ask you the question? I'll update the review if the actual plumber is more professional than the guy who answered the phone. Trust me, I'd rather not be calling, but if you act as annoyed to be getting my call as I am having to make it, I'll take my business elsewhere next time.Update - The plumber was able to fix the problem, but not exactly a pleasant experience. When we settled up and I gave him my coupon he told me I was hurting his feelings, then said it's like our boss says, you offer a finger they take the hand. As if the $500 for 15 minutes of their time and one rubber washer was already a deal. Ugh.

I hired Beacon plumbing to trouble shoot a Power outage on a portion of my upstairs hallway and some bed Rooms. Ali and Sam did a amazing job of helping me figure out what outlet was causing the problems. Great work guys.......

Prompt, Efficient, and Friendly service. Couldn't be more pleased. Our kitchen sink was backing up and overflowing our basement sink... after trying to auger it on our own unsuccessfully, we had this crew come out and clear the pipes more powerfully and efficiently. Thank you!

I recently had my water heater die in the typical messy fashion. Beacon responded and had provided solutions and reasonable pricing within the hour. David C. and his apprentice were extremely professional and kept good humor through some interesting situations they had to deal with in my old house. David was again quick to respond to questions that I had the next day, and even took the time to drop by and provide that extra assurance to ease my lack-of-plumbing-knowledge related anxiety.This is my second job with Beacon. Unfortunately I did not write a review a little over a year ago for the same level of quality and professionalism that I received from Romeo and his apprentice. So...a hearty thanks for both!

Swindlers first & foremost, I went with Beacon Plumbing because they were the only company out of the 5 I dialled that could do same day service. I reached them at 10:00am, I agreed to the ludicrous $75 estimation fee only because I asked them if there were any other same day or emergency fees, to which they stated no, there were not. I got a call @ 7:45pm telling me he just finished a job 10 mins from my home and he was on his way, he got to my home @ 8:00pm and presented me with an estimate for $1255.30 before tax. This seemed high to me and as I questioned him about the price he offered that I could refuse the service, pay the $75.00 and he'd leave. At this point I'd waited all day in a flooded house and agreed to the extortion. THIS IS THEIR SHADY BUSINESS MODEL. Afterwords I had a job done by a DIFFERENT company to fix another leak that occurred during the remodel of the same house, same configuration of a T section of the same kind of pipe... The DIFFERENT company charged me $300.00 before tax FOR THE SAME JOB!!! My advice, if it's not an emergency, CALL SOMEONE ELSE AND SAVE YOUR $$$$$$$$$$$

I called and Sean was here within an hour. I am very pleased, very professional. The kitchen faucet had to be replace. Just simply awesome! Will use this company again for any pluming

I had a problem where my sink shut off valves were leaking and I had to shut off all the water to my house. After calling 7 (yes, 7) different plumbers, I finally called Beacon. I told them of my issue and the operator said that they would have someone out in 90 min. Drew called me 20 min later and said he was 45 min away and on his way. He made it to the house exactly when he said he would be here. I showed him where the problems were. He looked at the problems and in doing so, he noticed that the same issue would also happen with a different pipe in my bathroom (you have to love old houses!). After he pointed that out to me, I asked him about my bathtub that wasn't working well and if he could take a look at it. He did and explained exactly what happened and how he could fix it. I asked him to replace all of the valves and to fix the bathtub. He had EVERYTHING done in less than 45 min! He was friendly, efficient, very knowledgeable, professional and even though I was having a really bad day, he kept things light and really made my night. And in the end, I was able to turn on my water again (thank GOD! There's nothing like not having a running toilet!)! I wish I called Beacon first! Drew is an amazing plumber and Beacon was there when no one else could (or would) come out on a Friday night! Thank you SO much Drew for everything! I hope you end up seeing this.Robert

HIGHLY SATISFIED CUSTOMER.I called Beacon Plumbing in regards to only getting cold water from one of our showers upstairs. They were able to quickly schedule and get a service tech on-site the next day.I cannot praise the service tech that came out to assist on my issue: Craig B.He reached out to me 30 minutes prior to our scheduled appointment which I appreciated. As I arrived, I was greeted with a friendly attitude and felt that he was there to ensure my issues got resolved whilst ensuring a highly positive experience. Throughout his inspection/fixing the issue, I asked numerous questions as I'm not well-versed with plumbing. Craig was very knowledgeable, easy-going and his effort is went far beyond what I was expecting. For example; I asked him if he was able to assist me in locating where the main water valve is (if there was one). Immediately, with no hesitation he started to assess the routes of the pipes and was able to distinguish where it may be. Crawling through the small spaces underneath the stairs, he was able to find the main water valve.I highly appreciate all that you did, Craig B. and Bill.

Tony was great! Knowledgeable, thorough about describing the problem and the repair options. Quick and clean while completing the work. Job #293700

We were lucky to have Ryan R. working on the problem of a backed up pipe from our washing machine. He was knowledgeable, friendly, courteous, and took the time to explain all the issues. Beacon was easy to work with and sent Ryan to our house the same day I called. The job that needed to be done was much larger than anticipated, but Ryan offered to complete the job in the same day, working until well after dark. I feel confident in the work that was done. Thank you Ryan and Beacon for providing such excellent service - we will definitely be using you again.

Drew called ahead to let me know he was on his way and give me an ETA that was well within the window of time I was told. He made the extra effort to park courteously so as not to piss off my neighbors. Most importantly, he knocked that clogged pipe clear so flippin' fast! I appreciated that he explained the process to me to make sure I understood what he was doing. SUPER IMPRESSED!Update: I'm adding something to my review from yesterday. ^ The short version is that my water valve was stuck so one of my taps wasn't working. Since Beacon was so fantastic yesterday I called them again today. Bobby answered the 1-800 line and was AWESOME! He was patient, gave me a few theories, then walked me through a couple of things to test. Now it turns out that I just needed to apply some elbow grease to the valve and everything was fine. I am so grateful for Bobby taking the time to talk to me so I didn't end up spending money on something that didn't even need to be fixed. I wish I could add another star on this review for excellent customer service.

We found out that our water heater was not working and called the first place that came up on Google. The guys that came out were friendly enough, but promised the best price on entire water heater replacement and ended up over charging us by easily $1,200. When we showed them the other quotes, they were indifferent and we paid them $578 to pack up their tools and leave since they would not match the price of a comparable water heater with replacement.Bottom line - beware as they will soak you for every penny.

I had Preston come on time and give me more options then i needed (in a good way) He went above and beyond to help me. I would absolutely use beacon again and i would request Preston as well. Great service

We had to have our septic pumped a second time in 8 months. A bit of a surprise, and not the fault of the Beacon crew. Fortunately we got the same awesome tech, Gato (he was an apprentice back in December). After cleaning the tank he did a thorough inspection, discovered the problem and gave us the information we needed to make the repairs.He was fast and professional.I will always ask for Gato.

Sean R was upfront with the pricing and process and very professional throughout. He was efficient and thorough and did a very good job explaining the issue and repair. He was also polite. I would go call on Beacon Plumbing and Sean R in particular if I needed more plumbing services.

They were super responsive to come hook up my gas line. Highly professional and so easy. Couldn’t recommend higher - really great job! Thanks Jesus & Bryan!

I had no idea Beacon Plumbing did electrical too but I'm so glad I found them. Frank Anderson was the electrician I worked with at a property that was involved in highly sensitive real estate transaction. I asked the scheduler to please make sure that he gave the new home owner white glove service and make every effort to go above and beyond to make them feel confident that he will fix the issue. I couldn't have asked for a better outcome. Frank did an incredible job reading the room and knew exactly how to handle the situation. He not only fixed the issue of a faulty wall heater but gave everyone peace of mind with his thoughtful and intentional customer service. I'd highly recommend Frank and Beacon Electrical in the future!

Josh and Josh they are awesome ! They came to my rescue to repair a burst plumbing line that happened during the freeze that I needed to have repaired ASAP.They came same day of my call and kept me updated as to exact time they would be at my house.Once at my house they gave me a estimate of the costs in advance of the work .They completed the work efficiently and professionallyThanks to Beacon Plumbing .

Kitchen faucet failed — on the weekend, of course — and we called Beacon. They were reassuring and agreed to be at our place within a couple of hours. The plumbers who made the service call were friendly, polite, and professional. They were not pushing their high-end products, and were informative. They wore masks and booties without any objection whatsoever, which we really appreciate.

After calling around a bunch of places who wouldn't even come out to a condo, Beacon was able to send out two really fantastic servicers the very next day! Thank you SO much to Ali the electrician and Radonis the HVAC tech for a great experience!!!

Sean R was great, professional, friendly in time and fast with everything working at the end

John helped us out with a bathroom sink and an out door faucet. He is also sending us estimates for some heating, a/c and some bathroom fans and heaters. He did great work and explained it all to us. Thank you Beacon!

This company failed miserably in so many ways. Scheduled appointments on Jan 4, a no show, again on Jan 6th, a no show. The worst part is that they didnt even have the courtesy to call and cancel or provide an explanation. After speaking to Mgr Mark Jensen on Thurs evening, he promised that a Beacon Plumbing employee would be at the residence either Sat or Sun, Jan 8th & 9th. Again no show and no no courtesy call. I would never recommend this company.

The hot water in my shower wasn't working. Jesus and Liam came in to help and they were quick, efficient, and friendly. They even fixed the stiffness of the shower dial! I'm so happy with the work that they did

When the kitchen sink clogged it made for a real difficult day. Thankfully, Beacon Plumbing gave us peace of mind with thier same day availability and quick response! Matt, came and explained everything in an easy to understand way, helped us apply discounts we needed, went above and beyond to repair the leaky faucet, and didn't leave a mess! He was respectful and friendly! It was like having a friend over for a visit! Next time you need a plumber call Beacon and Hope you get Matt, He was awesome!

Can't say enough good things about Craig - who replaced our water heater. He did an awesome job and explained everything he was doing. The whole thing was about as painless as it could be, in large part thanks to him. Not only was the work and equipment top notch, the price came out lower than other quotes. The final thing that sealed the deal was the warranty. It is significantly better than their main competitor, who completely screwed us over by refusing to replace a faulty water heater they recently put in. The fact that Beacon actually stands by their products and service says a lot about how they view their customers. From start to finish we couldn't be happier that we worked with Beacon. Sometimes there's truth in advertising.

Beacon Plumbing Professional Gato came out to my home this afternoon to clear our tub drain clog downstairs and did a fantastic job! He gave me a fair price and a seniors discount along with great advice to help prevent future clogs and use Bio Clean which helps clean your drain pipes. I've used Beacon Plumbing in the past and will continue to use them when needed in the future! Beacon Plumbing comes out the same day you call them and they even let me set the 3 hour time frame which worked great for my busy schedule! Great job Gato! A True Professional!Regards,Dave

David C pumped my septic tank and was very informative of all the issues with my plumbing to my house. David and his partner worked fast and had the plumbing to my house up and running quick. 5 stars💯

Just had Beacon Plumbing out to fix a leaking toilet. Troy was professional, friendly and right on time. He fixed the problem efficiently and I was felt safe with the precautions they took to social distance and appreciative of him wearing ask mask while in our home. Would recommend and hire again.

From the time I called to the time they finished the work it was just a matter of hours. Fast, efficient and very friendly. Saved us money from other quotes and very honest. We appreciated all their knowledge!

A Beacon plumber came to find and repair a leak. Repaired a cracked T-joint but that continued to leak. Beacon said they would send someone to fix their work, didn't show the first day they said they'd come, didn't show the next time, finally sent a plumber who was nasty, swearing, angry that he'd been sent to fix someone else's mistake. Horrible customer service!! We will never use again.

My purpose in writing this review is to call out the professionalism of Rick Braden from Beacon. I have been in the property management business for over 40 years and being so impressed by Rick, a great ambassador for Beacon but most importantly a valued person who took the time and the years of experience to educate the owner of the condo along with guidelines to maintain the proper maintenance of the dishwasher, refrigerator and water heater.Rick achieved an exemplary report because he is a true professional.Sincerely,Pat

We had water dripping from downstairs ceiling and it was 9:30pm (of course) I called my usual plumber but he said he was in for the night. WHAT?! I didn't know they didn't all come out for emergencies! So I stopped Freakin and called Beacon!! Dispatch said he'd get someone within 90 minutes. 6 minutes later Jim from Beacon called and said he'd be there right away and he was!! He must have been here in less than half an hour! He found the problem and it wasn't even a plumbing issue, it was a 2+ gal water bottle that leaked into the heating vent upstairs! Weird! One of those days!! Thanks Jim! Thanks Beacon! Yes, I hope I don't need them but I would definitely call them again. No Freakin', call Beacon!!

This is my second time having Beacon out to fix something in our new home. The joys of having a new home I guess. But we’re very happy Beacon was able to come out promptly both times, and both times quickly fixed the issue. Two different crews, and they were both courteous, professional, and efficient. Would definitely recommend!

I live in Bothell, WAVery unprofessional technician. The main technician was rude and had me move boxes while standing in my way. I had to ask him to move out of my way. When the job was done, they left without contacting me (they called me on my cell phone when they arrived, so you know that was not the issue). Since they left without informing me they were done, my garage door was left open while it was raining.I called the Technician on his cell phone to ask what happened and why I was not informed the job was done. He did not answer his phone and the corporate office said to call back on Monday to file a complaint.Very unprofessional and I will never recommend them to anyone in the area. I will also leave this same review on other review sites, so others don't have to experience this poor level of service.

I can honestly recommend Beacon Plumbing Services from not only today's experience but for all the visits they've made to our home. Recently I called them around 7pm about a simple faucet part that was rust clogged and the owner himself took time to talk me through it and research the part. Many places wouldnt have picked up at that hour or would have pushed it all to the next day. At his request, I sent him a photo of the Lav faucet and he looked up our records and sent a great plumber (Drew) out the next morning to make the simple fix. Since we purchased the unit from them, they could find a easy solution and brought a new aerator/screen by as a courtesy. But their customer service didnt stop there.As often goes, there were other leaks, questions and parts we thought of while Drew was on-site. He listened carefully, wrote up an estimate and made the time while still on-site to tackle these various items that we had not thought to mention when we first called. No problem, they adjusted, had to even go get some stem parts, but got the additional work done quickly and removed the other two bathroom leaks before leaving. The flexibility that Bill and Drew both showed today is consistent with their dedication to Customer Service and fair pricing, I can highly recommend them based on these multiple experiences we've had over the years. Great job Beacon!

We had a pinhole leak on the main hot water line in the ceiling of our first floor. The pipe is in a narrow space next to the heater ducting. On Saturday morning, I had found the leak and attempted a repair. I could not get the water to drain from the line so could not solder the coupling in place. After 6 hours of frustration, I called Beacon. The scheduling was easy. As promised, we were called within half an hour and told of arrival time. Chris shut the water off at the street. They offered to let me try again but I was done and frustrated. The showed me the price for the repair and proceeded to complete the repair in about an hour by removing my work with the coupler and placing a 'shark bite'. The process was professional and educational. Chris and Robert were wonderful to work with...and on a Saturday afternoon.

Richard and Mike arrived about 40 minutes after we placed our call and communicated to us about their arrival. We had our options explained to us thoroughly before we made our choice about what to do about our leaky faucet, and seeing as how this happened on a Saturday night, our options were somewhat limited. We took the chance that they had the part in their truck, and they totally came through! Knowledgeable and nice, these guys have started a relationship for years to come. Thanks!

Charged almost $600 for a faucet installation (that we supplied) that took 30 minutes to install, including removing and re-installing the disposer. After the tech left, the disposer started leaking. When we called them again to repair this, they gave us a window of 10am to 6pm when someone could be out. An 8 hour window? Wow. Then, by 4pm, when they hadn't even called, we had to postpone to the next day. And they show up over an hour late for that appointment as well. When they finally came back out, they said the leak was not caused by them. Would not stand by their work, even though our receipt said 1 year warranty. When I asked to speak with a manager, he just repeated what the tech said, so they apparently are going with the incredible coincidence theory that the disposer went bad at precisely the time the tech touched it. Bottom line, ridiculously expensive, not timely, and don't stand behind their work. Bobby Wagner should rethink his association with this company.After reading Beacon's response, i can add that they are liars as well. Their statement that they offered to install a disposer i supplied for free is only about $300 off.

I simply logged on to the Beacon Plumbing website and within 30 seconds or less was in an Instant Messaging chat with a service operator. She got me an appointment same day with 3 different appointment window options. By 4:00 Drew showed up at my home, on time, with all the supplies he needed, wore booties to protect my carpet and had me up and running in no time. Quick, easy, reliable and affordable service. Worth every penny!

Tony Installed a new hood vent in my kitchen. Very professional, efficient and friendly. Would absolutely recommend them to anyone
#294784

Very poor service and extremely expensive. We had an emergency sewer backup in our basement and they were able to get to us within 3 hours but charged us 3 times what we normally would pay! And, kept trying to get us to pay $1,000's more do what should have been included in unclogging the drain in the first place at the high price originally charged. I felt gouged during a very stressful time.

I am always impressed by Beacon Plumbing! I called today with a simple kitchen sink issue and much to my surprise, they were able to come in a few hours! Will and Thad helped to clearly explain the issue, and process. Will was quick, efficient and super knowledgeable.

My toilet recently flooded and I had no clue what to do. It was quite a nightmare...my landlord called Beacon Plumbing and Steve came over checked it out and fixed the issue the very next morning. Steve was quick and efficient and so pleasant and nice. I appreciate him making the process as simple and seamless as possible. I'm impressed and so relieved. I would definitely recommend him and Beacon Plumbing's services.

Beacon sent out Jesus and right away he diagnosed the problem and came back and replaced the drain and leak and unclogged the drain yes it was expensive but it was all done as scheduled and I knew the price going in as he gave me a bid. Do not use Beacon for sewer drain cleaning however as they will tell you they will send someone out for $75 to give you a bid but someone will just call you when they are on their way and tell you need to power jet the line for $1600 and to do it any other way is a waste of your money without even looking at the job.

Sean and Josh were great. After being ignored by 2 other plumbing companies they were out working within 2 hours of being called. They were fast, efficient and made me glad I didn't try to mess with the problem myself. It wasn't cheap but I would definitely call them again.

My hot water heater broke and Beacon had two amazing servicemen, Ned and Ismael, out here to replace it within the hour. They noticed my furnace hadn't been serviced recently and offered to check it out while they were here. Thank goodness they checked! We had cracks in our heat exchanger which he explained had the potential of blowing carbon monoxide into our home. I definitely did not want to replace both the water heater and furnace, but I was very fortunate to have such effective, prompt, knowledgeable & courteous Beacon servicemen here to do the job.

Based on my experience this business is a rip off, avoid them if possible. They charged $500 for 10 minute job of running a snake down the shower drain and pulling some hair out. It was 10 minutes of work and they make you sign a contract that you pay regardless of the success of the operation for an attempt of cleaning as the call it. Such a rip off. The plumbers were even laughing to mention that my job was the cheapest and I should be happy.

We had a leak coming down from our bathroom to our basement. Called Beacon in the morning and they sent out Matt about 3 hrs later. Matt was awesome. We went through all the options, but landed on just resetting the toilet first and then seeing if that fixes it. So far so good. Matt did an awesome job and will definitely contact beacon again for any plumbing needs.

I am super impressed and grateful for Beacon Plumbing today. Right before holiday company to arrive I discovered plumbing issue and they had same day availability that didn’t cost extra. Anthony and Gato came so quickly and were friendly, knowledgeable, and fixed my issue with such swiftness! So wonderful with stressful season to have no stress services!

They responded promptly. Our furnace stopped working right before eve of thanksgiving. Tony was dispatched right away and after taking a look he suggested us to change the furnace. Tony was very helpful and he gave us the best possible price and he came next morning at 10 am. By the mid afternoon everything was installed and working. They were trustworthy enough that I don't need to be with them all the time. I just showed them the furnace place and went upstairs and tony took care of everything.Job # 213784

Tony was amazing! He addressed all of our questions, was professional and resolved all our issues on the same visit. Job 293768

Sean R. got to my house quickly and was able to fix my toilet issur in a timely and professional manner. He was friendly and reasurring of what he was needing to do and walked me through the whole process. I am extremely happy with my expierence. Sean wad amazing.!!

I have used Beacon plumbing before at my place of business and had no issues until today. I have a leak coming from what I believe is from the boiler but not sure since I am not a maintenance person who specializes in plumbing stuff. I spoke to the Beacon plumber over the phone trying to answer his questions the best I could but again I'm not a plumber I don't know what am talking about that's why I need a plumber to come look at it to tell me what it is. He said if the company cant pay $18,000 to $20,000 upfront there is no need for him to come look at my boiler. I said well you don't know what it is since you haven't actual came to look at the boiler. Beacon plumber replies I don't need to come look since your business can't give us a $18,000 to $20,000 payment. Mind you the business has the money to pay but won't just cut them a check without Beacon coming out to the site to give a in person bid. I will not call BEACON EVER again.

Beacon plumbing saved my bacon! With a commercial hot water heater failure I was desperate to find a company willing to help. I wanted to ensure my residents had hot water when they returned from work.Matt and Corey responded quickly to my request for help. Quick and professional work at a fair price! I highly recommend Beacon Plumbing.Thanks Beacon and kudos to Matt and Corey.

Tony was friendly and professional. Fixed the water heater gas leak for us and helped give our family peace of mind. Fantastic experience overall. Thank you, Tony!276332

Instant service, Kitchen drain was plugged, they showed up within 2 hours of calling them. Excellent service.Total transparency, you get told what you'll have to pay upfront.As with any emergency service that is at your house within hours, 24/7, it will likely be way more than you expect for just snaking out a drain pipe. So ask when you call them, they have a price list for standard jobs. And then decide if you'd like to use your kitchen today, or whenever the other guys can come out. There is a cost to maintaining that level of service. Also Bobby Wagner. Go Hawks.

Updated review:After investigating the pricing of what they did for me, it appears that I was grossly overcharged. Their price book is highly overpriced. Paid over twice the price, if not more, after consulting with another plumber and product pricing on Amazon. I would never recommend that you use their service, especially without doing some price shopping, if you can. I was not in a position to do that, but will be very weary in the future with other plumbers. Luckily my regular plumber is a great guy and reasonably priced. Just couldn't get him in this emergency. When I complained to Beacon's customer service, they just backed their pricing and didn't even address the tardiness of the guys who came.Original Review:Paul and James were straight forward with their explanations and got the job done once they arrived. Unfortunately 3.5 hours later than the dispatcher estimated. Did get a few updates from dispatch but that still was underestimated by an hour and a half. Sump pump is working though.

Thank you Matthew, from Beacon Plumbing, you saved the day. This past week my Garbage Disposal and the upstairs bathroom faucet was broken and not working properly, great timing after the holidays. I finally got a service work order from the Warranty company that handles all my appliances and plumbing and quickly gave Beacon Plumbing a call. Steve was very friendly and listened to my frustration and set up an appointment for a Technician to come today and checked out what needs to be done. Matthew listened to my husband and I , he knew exactly what was needed to fix the problems.. My garbage disposal and faucet are working great and I have a brand new water heater, Matthew really knows his stuff !!!!Thank you.

Had a clog in our pipes, Beacon Plumping had Rich and Will a comprehensive and quick survey and then straight fix of some faulty past installation of pipes and cleaned up that clogged sink drain, all in just hours of the problem coming up. Small 75$ fee for day of fix, for a total of 680$, but it was well worth the quick and professional work to address the issue we had and the other problems that were underlying.Thanks for all the education and tips about how to be properly aware of these kinds of installation and care for the future.

Thanks to Dean I have a working commod. Thanks much.

Paul and Mario did a fantastic job! Our sewer line located in our crawl space was backing up due to the pitch of the pipe not being correctly installed. They also fixed the connection from the pipe to where it hooks to the septic system that was improperly installed when the house was built. Troubleshooting and repairing all for a very fair price, took about an hour.  All of our drains and toilets are running smoother and more quickly.  We are very happy with the service.

I had a very time sensitive and serious plumbing issue and thanks to absolute A+ customer service by my technician named Brent at Beacon- I was back in working condition within hours. Brent was articulate about the issue I had, he troubleshooted through every option to save me money and kept me posted the entire appointment in the most professional of ways. I hope Brent's manager reads this and gives him a pat on the back. Job well done, and thank you for turning a bad experience into the best case solution ASAP.A+A+A+

Great knowledgeable service! Gave me options for possible solutions with cost estimates. Up front and honest. Will keep Jesus and Liam's number in the back procket in case another emergency comes up.

We had a storm drain that was clogged and backed up, called Beacon Plumbing this morning that sent a plumber right in the same morning. The first guy didn’t have a camera so another one, Kyle, was sent less than an hour later.I also decided to have him run the camera through all other storm drain lines around the house, just as a checkup before the winter.Kyle (who was accompanied by a driver, Rick) was professionally very good and efficient. He and Rick were also very polite and patient with my multiple questions.I was very pleased with their work and will certainly call the company again.I have to mention that I didn’t shop for the cheapest estimate so can’t say much about their rates.

Beacon is all about money and not about customer service. We've had them out twice (our bad) in the last 2 months and both times we presented them with a $50 coupon from their website. Both different techs told us they didn't need the physical coupon and they promised they'd take care of it on the bill and then didn't.Additionally, this most recent time was a septic issue and they charged us $650 to inspect the pump. They told us the pump needed to be replaced in addition to electrical work. The guy was in our yard for about 15-20 minutes and then wrote up a bid for thousands of $ to fix. His bid had two line items, one for $5,000 and one for $7,000. The tech made it sound like we needed both line items for a total of over $12,000 worth of work. One was for the electrical work and the other was for the pump replacement. We luckily said no thanks, paid the $650 and got a 2nd estimate. The 2nd company came out for an hour, fixed the wiring and said the pump was fine and charged us a total of $370. That's right - we paid Beacon $650 to tell us our functioning pump was broken and then paid almost HALF that to accurately diagnose and actually fix the issue.Before posting this, I did the right thing and contacted them to try to give them an opportunity to make this right so I could post a positive review. I asked for my $50 coupon to be honored (refunded) and for the pump inspection to be refunded ($400) since he said the pump was broken but actually works fine. I was willing to pay $200 for the 15-20 minutes the tech was on site which I felt was fair given it was labor only and for very little time. Customer service took several weeks to write me a disgusting reply.The response showed they are condescending and dishonest. The denial for a refund included the claim that the tech NEVER told us our pump was broken (lie), that his GPS was at our house for over an hour (I should pay $600/hr for him to be parked in my driveway?) AND that the estimates were two separate bids that I could choose between which I believe is another lie OR the tech was a terrible communicator on site. The response essentially implies I'm an idiot and misunderstood everything. Let's just pretend for one moment this is true (I'm an idiot) and the line items in the bid were separate choices...WTF does that change? Even if the lesser $5000 portion of the bid was all that was needed - that cost to repair our septic with Beacon was 1400% more than what we paid a competitor.NEVER AGAIN will I use them.

Recently had my Furnace go out and decided to call Beacons (I like their Commercials)! Tony and Willi, came by and although entertaining they were also very professional, and provided me with a detailed overview on what needed to be, how long it would take, price, and warranty of their work. I could not be more pleased with the results, and would definitely recommend them to anyone in need of quality workmanship, at a very reasonable price!

Mike V. and Justin were at my house within 20 minutes of calling to fix a broken disposal. They took out my old disposal and replaced it with a brand new one, fixed the faucet, and installed a new part in a temperamental toilet all within an hour. I had a fantastic experience and would highly recommend them to anyone. 10/10 service at a great price!

I can't say enough good things about our experience with Beacon Plumbing and namely Ned. We had a major plumbing issue at our business and we had prompt service. The problem was diagnosed and in less than 1 week we had our entire sewer line replaced, driveway patched and everything left in pristine condition. Ned was fantastic about communicating every step to us. They were friendly, helpful and spent quite a bit of time detailing the problem and best fix. They handled every step of the repair. Many companies would have had us deal with the permitting or asphalt patching. But this was completely hands off for us, which is extremely helpful, so we could continue running our business. i truly wish I could give more than 5 stars to Beacon, but mostly to Ned and his crew. They were truly beyond exceptional!

They installed my new gas range and they were both very professional. They explained in detail what they did.
Jesus and Liam were both very good and helpful.

We had an emergency repair that needed to be done (on Labor day no less) and within less than an hour, Beacon was on sight getting the problem fixed. The plumber (Dan) was courteous, reassuring and got the job done in time so our flooring installer could complete his job. Now that is customer service. Thank you Beacon Plumbing.

Ned did a FANTASTIC job with our water heater. He was early, and had everything he needed in his truck. He was gave us excellent advise on the best solution for our issues and he was right! Thank you Ned!

Great service from Jesus! He arrived early, was kind and professional and did quality work in a timely manner.

AVOID BEACON - Expensive / Unnecessary/ Did not even attempt to fix my issue;I had an issue with a tub faucet. I called Beacon. They quoted me $1000 MINIMUM and up to $2000 and said they were going to likely cut out the tub to be safe. The faucet needed a new cartridge installed but Beacon did not even make an attempt to remove it. Beacon wanted me to sign the $2000 estimate before any work even attempted for liability purposes. But...if I knew a handy man that was brave enough likely could be done for way cheaper?!? If I knew someone to fix it I would have called them!Puget Sound Plumbing fixed it within 2 hrs (they did have to run for a new cartridge) - no hesitation to remove the stem from the faucet and get it taken care of. And they said if they needed access under the tub they could easily access through the cabinet adjacent to the faucet (not pull the tub). 5 starts to Puget Sound Heating and Plumbing. I would steer clear of Beacon at all costs.

Responded timely. Showed up on time. Provided professional recommendations for the valve leak repair. Job done fast and clean. Highly recommend for the service Preston provided.

Tony from Beacon Plumbing has just installed a new furnace for me. He impressed me with his knowledge and skill. The job he did was beyond excellent. He even walked six block up hill to my house because his van could not make it due to the snow and ice. This was after working a twelve hour day and he still had a call to make. He is a kind, dedicated, skilled employee. Thank-you!

Josh and David from Beacon did an awesome job! They came as quick as they could to our house to fix our leaking main water line. In 36 hours we went from no access to water to an entirely new main water line to service our house and created a new easier to access shut off valve. They were reliable and help.

We had an unfortunate situation with a drain pipe in our 80 + year old house on Sunday night. The pipe rusted through and of course saturated the clothes/storage area. I called Beacon Plumbing and they answered on the first ring. They listened to my story and offered me an immediate appointment. Radonis (plumber) was at my front door in 30 minutes and he began to formulate a plan to fix the problem. It was about 8:30 at night so we opted for a next morning time slot .to do the full repair. Radonis plumber and Jeff ( lead plumber)were incredibly punctual , professional, tidy and kept us informed throughout the repair as to what was being done. We are so pleased with the result and the ease of the experience. I will definitely call them again and highly recommend them to anyone. They also helped us with some extra service we ask for. Happy customers for sure!

I am only giving a two star because the work was completed in a reasonable time and they had open availability. The workers caused damage to my bathroom vanity and the main office had been very unresponsive and eventually ghosted me, leaving me with damage and no repair or compensation.Highly do not recommend.

Tony came out assessed our problem presented us with several options to resolve it. We chose a replacement, and he immediately got to work. We have a fully functioning heater in less than 24 hours. Fantastic Experience. Would absolutely recommend.Our Job Number: 227188

We had to reshoot our plumbing line from the city water to the house. But Jeremy and Jay did a great job and navigated the inevitable hang-ups like calling the city for emergency pipe refit and getting the ditch company involved. Very professional and kids were so thankful to have water again!

We hired a plumber from the Caldwell, ID, franchise of Beacon Plumbing. Shawn arrived promptly, checked all our issues, and made minor adjustments. He was scrupulously honest. What great service!

Calling a plumber is always a bit nerve wrecking, but my experience with Beacon Plumbing was great! I called to scheduled an appointment and they were able to fit me in the next day. Jesus came out and replaced a broken water valve in a timely manner. He was very thorough and tidy in his work. Overall, I had an excellent experience with Beacon Plumbing - highly recommend the company (especially Jesus!).

Wow! Thanks for the rapid response. Arrived 30 minutes after calling. Turns out our leaking connection called for a replacement kitchen faucet. We even had choices of faucets to choose from available in the service truck. Really appreciate the fast service and the techs wore gloves and mask while onsite. Thank you! We will definitely call Beacon Plumbing again.

Rick and Mike came out early on Monday, November 6th, as we had a water pipe burst on our front yard. Not only did they repair the pipe, but the found out what the root cause was (improperly installed water heater by another company) and repaired that as well. We appreciated their knowledge and willingness and ease that they explained everything to us, the speed at which they did the work, and the repairs themselves. They had to dig out a pipe from the front, and when they finished, the yard looked perfect, as if nothing had been done. They're amazing! Thank you, Beacon and Mike and Rick for your excellent service.

Sean R was very responsive and professional. Work was completed quickly and at a great price. Would definitely use Beacon and Sean again!

Worst experience with a plumber I've ever had. Had a gas leak caused by them that went undetected for over 5 hours, then when we called to have them fix it, they couldn't make it back for 3 days. Had to have PSE temporarily do the fix. When Beacon did return, they charged us $450 to fix the gas leak they caused. Never use them for gas line work. I will never use them for anything ever again.

Had a small leak outside next to shut off valve on the city side. City had notice the leak. We found the leak before the city was going to cost us. Called Beacon out. The leak was easy to get to. Had to dig a four foot long hole and about foot deep. Soft soil. Beacon gave me two bids on sight to fix it. Splice in a three foot Pex pipe with clamps. $1800.00. Also run a new Pex pipe 30 feet from city meter to my valve. $7800.00.what kind of highway robbery is this? Took advantage of an Semi-emergency situation. I could have said no, but he was there and we needed it done. Gouging! They should not do that! I was Freaking over the bill from Beacon!Also I called customer service and talked to Mark Jenson the supervisor of all the Beacon guys and said he would call me back on Monday and he has not and I have left messages to him. Not heard from him. Very bad customer service.

These people are the ones you want to pass their business cards out to everyone you see. My elderly father had plumbing issues just to start with the kitchen sink. Called another local plumber(why?) which was prepared to take my father for a financial rollercoaster ride. Called the local Beacon on late Friday to schedule an appointment on Monday because we didn't want to pay the weekend/after-hour fees. No issues there one price all the time, REALLY. They were on-site within the hour, my father was VERY please with the service tech (Santos). Thanks guys for taking care of the old soldier. You are appreciated

Zadrien B was awesome!! He fixed our toilet and was super friendly and professional. Found that a pair of sunglasses was the culprit.

This was our second time using Beacon. For this call, we had Brom and Rick come out. In the course of an afternoon, we had a new furnace installed and our water heater reinstalled (properly). They were on time, courteous, extremely knowledgeable, answered all of our questions and the quality of the work was phenomenal. After this experience, I don't see us using anyone else for our Heating/Plumbing needs in the future. Would highly recommend them!

Jesús and Bryan are the best! They came out so quick and replaced our water heater and made sure it was safe for us. Highly recommend!

On Saturday (Memorial Day weekend) we had a sewer blockage. We called Beacon who gratefully sent out two plumbers. Ryan and Harry showed up wearing masks. We were grateful for this consideration. Ryan asked many questions to understand the history of our plumbing and get the lay of the land. After the discussion Ryan made the decision to go under the house to get to the cleanout vs coming in the house and removing the toilet. This decision allowed for a better diagnosis of the blockage and how to fix it. Prior plumbers (not Beacon) had taken the easy route. They located our second cleanout and dug it up to provide easy access if needed in the future. When we reached that point Harry was able to leave as we did not need both of them there. Even though Ryan then had to dig up my wife's rose garden he made sure to impact the smallest area as possible and not damage additional plants. We greatly appreciate the thorough job he did, and the hours spent to finish the job. (5pm to 10pm) Ryan really knows his trade and did an awesome job! The price was fair. My wife and I highly recommend them! We are in Everett.

Called early on a Saturday morning after our water heater failed. The gentleman on the phone was very personable and responsive. A truck was dispatched within an hour, and the tank installed that morning. Jesus was friendly, skilled and helpful. Great work, and thank you!

First time using Beacon Plumbing - previous experience with other plumbing entities had been entirely positive, so this experience took us by surprise. The plumber that came to scope our sewers was unable to access it from the roof vent and told me he could use a toilet. I asked specifically about risks to the toilet and was told there were none. After the scope, he reinstalled the toilet and told me that it was working well. Several minutes after he departed, I checked the toilet and noted water leaking out all around it. I called him back, and he reinstalled the toilet. It was fine for the next 12 hours, then water started leaking out again. I also noted stains on the wall from where he had been with his equipment, which has not been addressed, to date. Beacon sent another plumber out, who showed my husband that the wax ring had been poorly installed and was completely smashed and distorted by the poor re-installation. He was able to fix the issue but expressed some concern that he would be unable to do so. I called to speak with a manager to express concern about a poorly trained plumber, and first spoke with Bill and then Nancy - who were entirely professional and concerned on the phone, but then spoke with a supposed customer service representative named Kasen who was incredibly defensive and condescending. Ultimately, after they investigated the situation on their end, I received an email from Kasen explaining that Beacon had done everything properly to remedy the situation and also told me that the original plumber that was sent to us is highly skilled. There was no apology for the ways that this impacted our weekend, was inconvenient and time consuming, potentially damaged our toilet, nor the way I was treated in my conversation with Kasen (which was actually the most upsetting part of the entire incident). I really expected at least a partial refund and definitely an apology for this entire experience. We will never be using Beacon Plumbing again, and wished to share our experience with others who may be seeking a plumber.

Jesús and Liam did an amazing job with the installation of our new water heater gas control, they both had the right answer to our questions and had and replacement right away.

Tony Hall was our installer. He was on-time, polite, informative and a pleasure to have at our house. If we need anything else we’ll sure call Beacon Plumbing and most definitely We will request Tony Hall again! A+ In personality and professionalism!Job# 231560Satisfied customer,C. Jackson

Thanks to Matt for saving the Day. Started today with a text from my renter with a leaking water tank. The team at Beacon was able to have Matt the house in 90 minutes. Matt gave me a clear and detail overview of the issues and what needed to happen. He keep me posted throughout the day and sent before and after pictures. Great customer service and Matts detail and communication was top notch.Dale Wilson

Contacted Beacon for a minor electrical repair. I did inquire about pricing over the phone and I was told there was $75 service fee and the electrician would quote the job on arrival and that they couldn't provide an estimate over the phone.Firstly the electrician was nice and seemed very competent-- no problem there.However, straight away I realized I should have pushed a little harder to get the price over the phone (because I would of kept on looking). The next part of the billing is a diagnostic test $189 -- it took a few minutes to diagnose, I had a faulty breaker. The price to replace the breaker was $300 (20 amp breakers cost about $10 on Amazon). So add in tax and the bill came to just over $600.Sometimes you pay for convenience and this was one of those times (a laundry full of clothes and a crying baby). I just needed it done.Anyway point being, I did sign the contract so it's on me but I will not use them in the future.

I called due to an expected leak under my kitchen sink. Calling was super fast and easy and Jesus and David were awesome! They were not only on time, but professional and QUICK! I can't recommend them enough. :) Really though...don't keep freakin', just call Beacon ;)

Long overdue review. Gene & Andrew from Beacon saved our life a few years ago when the sewer at our house collapsed while we lived on the other side of the country.They were onsite within 24hrs and quoted us ~25% cheaper than another highly rated company! Gene and I did all the paperwork over phone & email while he and his colleague were digging up our yard in the cold and pouring rain. Kept me updated with pics/videos each day. Answered or returned my calls every time. Sad but this level of professionalism is extremely rare. Almost couldn't believe it. Most of our sewer line (>85ft) was replaced in a few days under horrible weather conditions and they left our yard cleaner than they found it. They even found the time to upgrade the drain at the bottom of our driveway to stop water from getting under the garage door...5 stars isn't enough to rate Gene and Andrew.

I called Beacon at 11 am with a worn out toilet that wouldn’t stop running. The dispatcher was very professional and courteous and told me someone would be here before 1pm. Brent C. & Kyle showed up a few minutes before one and were super! Friendly and professional experts, they had my toilet replaced with a low water unit in less than 45 mi it’s so I could get on with my day. I’ve used Beacon several times in the past and they have always been prompt and done great work at a fair price. This time was no exception!

Jesus, the technician provider, sent to our home did an outstanding job with all of our plumbing issues. We've had many issues with our plumbing and companies in the past, however, within a time of two days those issues were fixed in a professional manner. We highly recommend Beacon Plumbing for any plumbing issues you might have.In case you were wondering, we replaced one toilet and four sinks that were no longer functioning properly. Thank you, Beacon Plumbing for sending out your amazing technician to our home, we're completely satisfied with the service provided.

Called Beacon for a repair to a backflow system. They quoted me $3500. Two days later, a different licensed/bonded plumber charged me $180.

We called for a commercial property. It was Thursday afternoon when I called after having another company came to give us an estimate on the job. We decided to call Beacon Plumbing to get the second Opinion The operator was very efficient, even with short notice, he was able to gave us an ETA to complete the job before our door opened at 5pm. Brent C. and Kyle showed up on earlier part of the arriving window, gave us quick and accurate estimate.Jobs were done in very professional manner in very timely fashion.We highly recommend them for anyone's full service plumbing needs! Thank you gents!

I had a leak and I was afraid it was going to get bigger, so I called Beacon and had a service tech come out about 800p last evening. They told me upfront there would be $100 fee for the service call and additional costs for the repairs. In hindsight I probably could have waited for them to come out during the day, but I wasn't sure what the problem was. It turned out to be a minor problem and I was only charged for the service call. Matt the repairman was very helpful & I would use Beacon again for future plumbing issues.

Fantastic experience! On time, trustworthy! As a single woman I'm always a bit nervous about managing this type of work on my own as I've been taken advantage of before. Ladies, no worries, they were great! Additionally, I accidentally gave them my corporate credit card, a quick call to their accounting team and they reversed the charges and charged my personal card. Forever a customer! Thanks Beacon for going above and beyond!

Not only are a few major plumbing problems being fixed I'm getting an education about keeping seldom used faucets from having trapped gas and keeping the house safe. I called a couple of referred plumbers and didn't even get a return call. I called Beacon and was setup immediately with a service call. The plumbers were very honest and advised I not touch one problem until I had a replacement in hand because they couldn't guarantee the problem handle could be tightened properly.I'm so relieved to have everything working properly!!

Developed leak in disposal on a Saturday and had wanted to change out faucets as well. Called and had James here within an hour (and NO extra charge for Saturdays). We added swapping out old water heater and discoved main shut off valve problem. James worked very hard for 5+ hours and did an excellent job. We've used Beacon several times before and will continue to do so (providing we need a plumber again -- one hopes not, as much as we like them).

Beacon Plumbing does an excellent job! They installed a new furnace and disposed of the old furnace in one day in the dead of winter. Today, June 3rd, they fixed a very unique plumbing leak that did not stop leaking even after I had turned the main water line off. They came within an hour and a half of my call, solved and fixed the problem. They also trouble shooted another unrelated problem and fixed that as well. These guys are best!

Update: Per the owner's comment below, I connected with Kasen at Beacon to see if there had been a pricing error. He reviewed the job and referenced their price book and confirmed that I was charged correctly. In other words, they do charge $1,400 for 2.5 hours of labor.Too Expensive! I was working on replacing a bathroom exhaust fan/heater/light combo. I had success in getting the old unit out, but once I saw the wiring involved, I realized I was in over my head. I called Beacon at 1:50 on a Saturday afternoon and they had someone at my house around 2:30. After looking at the unit the Electrician said he should be able to replace it for approximately $600, which sounded high but the service call cost $75 and he was there quickly on a Saturday. He then left to grab some Teriyaki for lunch and to get a pair of glasses (because he lost his). When he returned around 3:30 he said he needed to install an extender switch for the wires at an additional cost of $700. He was correct, the wires were too short and needed to be extended. He started working on the unit and was done by 6:00. The Electrician was friendly and very knowledgeable, but the job did not require any expensive materials and took a total of 2.5 hours to fix. I think that a total charge over $1,400 was unreasonable. Unfortunately I was in a jam and needed it fixed quickly, but I won't be calling them again merely because I feel like I was overcharged.

I had a pinhole leak in a pipe and needed a garbage disposal replaced. The technician Travis did a great job completing both projects. I appreciated that he communicated pricing for various options in advance without any sales pressure.

Both Jeff McCoy and Dan H. were on task, friendly, well informed, thoughtful about my repairs and really nice guys. They both got the work done efficiently. Jeff gave me a Beacon business card and said to call anytime I have a question regarding their work. When I asked questions about improving my bathroom tub and shower, they offered suggestions regarding how to approach a remodel for my bathroom if and when I might decide to do one. I would not hesitate to call Beacon Plumbing again and ask that they be the plumbers that Beacon sends my way.

The new water heater works fine. The problem is that the HOA pressured us to schedule the replacement while we were out of town, so we were not able to supervise the security of our dwelling while they were working. It turns out the plumbers searched every room in the unit for the electrical breaker box, and in the process locked our cat in our bedroom away from food, water, and litter box for three days. When we inquired about this, a manager implied we were at fault, claimed we were terrible pet owners, berated us, and took zero responsibility. It was incredibly rude. Thankfully the cat is OK now, but if we have a choice, we will never go with Beacon Plumbing ever again.

We had a terrible experience with Beacon Plumbing, the gentleman that took my call was very accommodating, was able to get someone out same day as we had a leaking garbage disposal at our rental. Once the repair man showed up he told my husband the book states it will cost 517.00 to install + 75 fee for showing up, billing us 652.00 to spend 20 minutes to switch them out. Mind you I bought a brand new disposal at Lowe's so they didn't use any of their parts. Extremely disappointed with their response through email and taking advantage. I plan to share this with everyone I know, I trusted them having Bobby Wagner represent them but feel I was robbed

We got some help from Sean R. today, and he was really helpful in an emergency pipe issue we had. He was very patient and professional and took the time to answer all of the questions we had. Really appreciate all the help we received today!

Hey Beacon - give Mike V. a raise. Mike came out, handled a laundry list of problems at my house and gave us advice on how to avoid some costs in the future - specifically recommending a run to home depot to replace some of the easier to handle issues instead of having them come back out again. He explained everything not only to my wife (who was there) but then followed up with a phone call to me to ensure there were no questions. Great job, great work, glad I called you guys.

too expensive to do the electrical. Just come out to the house charge $75 fee plus tax rate so total is $82.58. For diagnostic will charge $389 that is not included repair. I find someone else to come over to fix my electrical problem just charge me $160 that is included come out fee. I strongly recommend to your people not use this company.

Anthony & Santos were fantastic! I highly recommend them. They were both extremely polite and respectful of my property. They explained what they were doing and why, WORKED HARD - exemplary work ethics! Even came out on Easter to do the work. I will call them again in a heartbeat if I need to have any plumbing work done.

They were able to come day of and complete the job as quickly and efficiently as possible.The technicians were informative, professional and friendly. They were mindful of my cats :)The price to fix my water heater was higher than I had hoped for, but they did point out a couple of discounts available to me.

Beacon Plumbing was a very pleasure to work with. Beacon Plumbing service technicians Brom and Willi came out the same day I called, they checked our boiler which stopped working completely and suggested to replace it with a new one. They took the old one away and came back next day morning to install a new one. They are very professional, after installation they checked the hot water pipeline carefully and identified a small leak on the house hot water pipeline. They immediately started to work on it by skipping lunch time until the leak is fixed. I am confident in the work they had done and appreciate their service.

Our heatpump system was installed incorrectly by the builder, resulting in condensate water emptying into the walls instead of safely outside. After getting the water damage remediated by another company, I called Beacon to get the heatpumps installed correctly.Calling Beacon was a great idea. They sent over Ned and Adrien to assess the situation, showed up on time, very professional, no BS fellas. During their initial assessment, Ned identified a plumbing code violation ***without seeing the plumbing in the wall***!!! This was really impressive. Ned really knows his stuff and was able to correctly guess the problem from his years of experience. His solution was also quite creative.Repairs took two days, but they showed me everything along the way. I can rest easy knowing the repairs were handled by the experienced folks at Beacon.In case Ned or Zadrien sees this: thanks again!

Jesus and Liam came, and were very good at their job. Everything was explained ahead of time, job was done quickly. Great job.

This is my second experience with beacon plumbing and they're still the best. not only was Jake able to come out same day to fix my ice maker, he was fast, clear about what he was doing and why, and little touches like securing the hose to the wall. I'll surely call again the next time I need plumbing done!Job number 222927

Tech was very polite and pleasant, but when I called another company recommended by a friend who had two good experiences with them, their bid was HALF of what Beacon was going to charge me. Not going with Beacon.

We called for an estimate for a tankless water heater, which we looked up the average price of on the internet ($1500-$3500). While the techs who came out were very courteous and seemed knowledgeable (hence the 2 stars instead of 1) the estimate was for $11,000!! They do not line item the estimates and said this was the cost regardless of the particular house set-up. After I stopped hyperventilating I thanked them for their time and went and started calling other companies.

The plumber that came to our house when I called Beacon was very knowledgeable and walked me through exactly what he felt the problem was with our tankless water heater. This issue turned out to be much more complicated than expected and he stayed on a Sunday until he was completely out of options.Although we eventually did get the issue fixed it took much longer than it should have. I talked with management at Beacon and they adjusted my bill to reflect only the time spent finding the problem. I even paid the whole bill at first, but after feeling it wasn't reasonable I called them back. They quickly refunded me for 1/2 the bill and I really appreciated this. I have never worked with any company that would be willing to refund money to keep a customer happy, but they did. And we have a working water heater with the ability to flush it out ourselves!

we called when our sewer backed up into the basement. Ryan and Ricky came out in no time at all, had the situation assessed right away, gave us all the possibilities and costs and an accurate quote. They were great to work with and communicative. This is the second time beacon has saved us in an emergency and I would call them again in a second.

Our main sewer line recently backed up late on a Sunday night, turning the bathroom into the most horrific mess of raw sewage you can possibly imagine. Beacon was the third plumber I frantically called and they immediately told me someone was on the way. To my great relief, James Young arrived 40 minutes later, and quickly determined it wasn’t a simple clog. Our concrete sewer pipe from the 1940’s was crumbling, infested with tree roots and needed to be completely replaced. James and crew completed this major project for us in less than 3 days. He also recommended a restoration company to handle the hazardous state of the bathroom. I highly, highly recommend Beacon Plumbing and their plumber, James Young, who took everything in stride with a stress relieving sense of humor, worked long hours with no complaint and kept us informed every step of the way. As their catchphrase says………..”stop freakin,’ call Beacon”!

Jacob and Josh arrived in a timely manner, did a professional job and were very friendly. The quality of their work was top notch and cost was as estimated. They repaired water leaks in our wall and discovered an additional issue with our water heater that we were unaware of and could have been disastrous. Beacon has earned a new customer for life thanks to Jacob and Josh.

Troy came out today from Beacon. Very personable and professional. He was able to clear our plugged toilet! In addition (we have a really older house with older plumbing) he was able to fix 3 other areas including replacing the pea trap, sink stopper and the leaky supply line to the toilet. Even though it seemed like a lot it really was stuff that needed to be done. I hope everyone is lucky enough to get him when they need a plumber.

We had a sewer backing up into the basement. Nate and David arrived quickly, assessed the situation and we very clear about the first steps. They were both thoughtful, considerate and knowledgeable. We got a quote and they stuck to it. After scoping our line they were able to clear the clog and told us about the tree roots down below - cleared those as well. Both men were very kind and explained things so well. We now know how to help keep the pipes clearer and what might happen in the future. We'd have them back anytime. They were refreshing, honest and thorough. Thanks so much Nate and David.

The plus side is they're available quickly. And I think they do decent work. But I've used Beacon twice now (once for an emergency water heater replacement, and recently for some minor electrical work), and paid way too much both times. There won't be a 3rd. My doctor husband looked at the bill and said Im in the wrong business. 'nuff said.

Ismail was awesome. He was professional, very knowledgeable and made the repairs quickly to get our water back on. He also gave me some key recommendations for my water pressure and water heater to make it run more efficient. Request Ismail if you can! I have had several Beacon plumbers and he was by far the best of them all.A. Edwards

We had a nasty clog in our pipes and our utility sink was backing up from our kitchen sink. Not only did Mike fix our issue with total confidence and no issues, but he also went the extra mile and looked at our garbage disposal and the pipes in the crawl space. He took the time to explain things about my house's plumbing system that i didn't know and also gave me some advice about enzyme treatments for my system.Was it amazingly cheap? No...but the price WAS reasonable and completely worth it. I'm glad I called beacon.

These guys were AWESOME! We had an emergency leak in our 6 unit apartment building, so it was an urgent situation. Robert and Chris arrived within 2 hrs and fixed the problem right away. They gave suggestions for how to take care of the damage and that also was taken care of same day. It was easy to work with them and they were professional and experienced.

Plumbers with ethicsWhat was supposed to be a simple installation of a new faucet turned into a major kitchen sink rework. Due to years of neglect and improper care, not only had our faucet broken but so had our garbage disposal, and our pipes and valves were leaking too! Mike V. and Dany were highly informative in explaining why each problem had occurred and why it needed to be fixed today. Interacting with them felt like I was talking to real people who truly cared about what they were doing. I am incredibly grateful for calling Beacon Plumbing to fix my kitchen sink, I’ll definitely use them again in the future if the need arises.

I had 2 services from Beacon (one plumbing, one electric) on the day I called and the day after. I was very pleased and surprised that Beacon could come out so quickly after I reported the problem... other plumbers and electricians were unavailable for weeks! Jordan and Paul (plumbers) were very professional and easygoing. I felt very comfortable with them. Probably the best thing, though, is how engaged and reassuring they were not only with this job but in a subsequent electric job I was getting the following day. They figured out which electrician was going to come out and asked him to call me personally - which he did. This made for a great customer experience. I felt like they took my individual needs seriously and took care of me, and I knew what to expect the following day.Steven, the electrician, was great too. Also professional and easygoing, also reassuring. And generous. In addition to the main job we hired him for, he helped out with several little things that we *could* have done ourselves with non-trivial time and effort... but were easy for him to knock out. And he waived the service fee for the second trip out, which was very thoughtful. Again I felt very well taken care of.Neither job was particularly cheap, but I felt that the service was excellent and well worth what we paid for it. Thank you Beacon!As an added nice-to-have bonus: All 3 of these guys were happy to see and say hi to my big, loud, sweet dogs. :)

Service tech Ismael was very personable and professional! He put in a new furnace the same day mine had gone out with very short notice! His response time was great! I would definitely call beacon for any issues in the future!

I called Beacon Plumbing to have an electrician look at an issue with my meter and main connection. A faulty connection left half the house with power. Beacon quickly dispatched an electrician and within an Michael showed up and was friendly, polite and eager to help. Michael was kind enough to re-wire our circuit breaker so that we could maintain electricity to our major appliances (refrigerator, laundry machine), while he figured out a solution to our major problem. He was able to purchase components and restore our electricity the same day. Great service, would totally recommend!

Frustrating issues with a break-room sink that is extremely slow to drain. One of my coworkers called another company, and I believe that tech just made the problem worse. The Maintenance Specialist said that our first call should have been to Beacon. Service Technicians Nate and Willie showed up within 30 minutes with masks and gloves ready to work. They spent most of the day trying to clear the stoppage by using a cable then a portable jetter but were unable to make any headway. They suggested a camera inspection with locate service. Once approved by the Project Manager, Nate and Willie arrived again to perform the camera locate service. They were thorough with their inspection and recommended installing a drain clean out. If the Client approves this procedure, I will specifically be asking for Nate and Willie. They are the BEST in my humble opinion.

I have to say that my mother's experience with Beacon plumbing was more than beyond wonderful. From the lady dispatcher to the service tech that came out provided service that was very professional. They made repairs to her plumbing that was much needed. Thank you Beacon for taking care of my mom but even more for the respect and professionalism from the first call to the end of the service work preformed. I will recommend Beacon to all my family and friends.

Had to leave a second review because I am just blown away by this amazing team! I just had one of the best plumbing experiences. Brent and Kyle are a class act, they work together very well and were a pleasure to have in my home. I appreciate you guys hiring people like them, if I ever need plumbing service again, I want Brent and Kyle providing it. They are truly assets to your team. Thank you Beacon Plumbing.

Drew was awesome. Completely explained what was wrong and what he was going to do to fix the problem. I was actually surprised to find my bill was about what I expected to pay and not much higher knowing that I was in a bit of a jam with a leak I couldn't get stopped on my own. Beacon plumbing and Drew will be my first call. Also they came out in 30 minutes.

Rick & Zadrian called and arrive within 2 hours from the time I called Beacon Plumbing. They assessed and identified the problem and went straight to work. . They explained what thy would be doing and provided me with an estimate cost for the job. There were no additional hidden cost. This was about a 7 hour job and they cleaned up everything after they finished. I am totally satisfied with the quality of work they performed. Thank you Rick & Zadrian, I will definitely recommend Beacon Plumbing to anyone with needing plumbing repairs.

Today Rick and Vadrian stopped by to put in an extension tank and brought the drain outside. This is my second visit from Beacon, last time Ismael and Juan put in my water heater and fixed my pressure.I can't say enough good things about Beacon. ON TIME, FAST, POLITE and EXCELLENT SERVICE.Thanks Bill for hiring such great folks and doing such great service!

I called Beacon today as a first time client. I got extremely good response from the office people and from Jake the person that came out to work in my unit. Jake was extremely polite, respectful, personable, clean/sanitary efficient and gave me good information to share with other condominium owners in our building. I would highly recommend Beacon and Jake to anyone needing plumbing services.

James and Mike were professional and on time. Very response service, came the day after I called for help. Had a massively clogged drain and James took care of this efficiently and quickly. My first time using Beacon and will call them on future needs.

Nate and Cory arrived this morning for a first job. They completed repair of a leaking mains connection rapidly. When finished they checked and found high water pressure from the street and recommended installation of a pressure regulator to prevent blow out of pipes in the walls. They able to accomplish this quickly as well. They were not only quick and professional they also took care to clean up after the repair.

Nate and Josh were extremely helpful. I called in the morning and they were at my door by mid afternoon. I was very pleased with the service overall in addressing my sink + garbage disposal clog.

I must write this review and do not do many of them but Beacon Plumbing are so lucky to have Gato and Esther working for them. They are angels and fixed my water problem perfectly. I was having my 6 inch gutter back up and overflow. With the horrid rain recently it was a geyers coming out of my gutter, (I have gutter boxes) it blew the box right out of the gutter. so Gato used your wonderful system and got all of my drains cleaned out and installed a new pump. I am so happy and so relieved. They are the best people too. love them.

Kyle was professional and tackled a tough clog in our kitchen main drain. I will admit this company is pretty high priced and that was hard to chew. Made me start freakin’. Lol.Overall we had a good experience. Thank you, Beacon.

Diontea from beacon plumbing was a life saver helping us deal with a massive leak - I couldn’t be happier with the service provided. Professional, skilled, and great communication!

DO NOT use Beacon Plumbing. They charge $75 just to come to your door. My understanding from talking to the company is that the $75 was for a diagnostic. When the guy came he gave me a higher number $275 for a diagnostic. Then he lowered his diagnostic fee to $125. I told him nobody told me of the higher fee only the $75. There is no transparency. I feel totally deceived out of $82.58 ($75 plus tax). And the lady who took down the info reported the wrong issue.

Jeremy and J are great! Friendly and good work.

We had a broken hot water heater in our townhouse. We were told there was a $75 fee to respond, on arrival, the tech looked and said that the (less than 2 year old) water heater would need to be replaced.He wrote up an invoice stating that it would cost over NINE THOUSAND dollars to replace a simple water heater!!He then charged over $300 for making the diagnosis (note, no tests were actually done).We selected to get a second opinion - the next plumber was able to order the broken part and repair it for less than the price Beacon charged just to respond!!Be warned of the bait and switch scam of what they say will be the diagnosis fee and don't trust when they propose doing thousands of dollars of work.Scam artists.

David, Josh and McCoy are three of the best people that you will ever meet. They really showed that there is no I in TEAM, and they didn't leave until the very tricky problem was solved. So I now feel a bit like an idiot because I am to blame for putting uncooked thick fish filets (a day or 2 past their prime) down the disposal. Josh told me it's probably better to think of it as a dispose some, not a dispose all. The fish managed to travel well over 50 feet into my walls before becoming firmly lodged in before the 3 inch pipe that goes to my septic. The morning started out with David doing everything imaginable with his 50 ft auger cable, but ultimately he just needed more cable. He called in McCoy and Josh and these guys traced my pipes, used every trick in the book, and ultimately cleared my rockfish out of my pipes before leaving. Their dedication, great attitudes, personable styles, and overall commitment to my satisfaction has me stopping what I was doing to immediately write this review. A word about Beacon...Its clear that this team loves their company!!! They must have an absolutely amazing company culture, and I heard them say to each other...we are here to support you. We are a team. I'll never call anyone else. Beacon must really treat their team with love and respect because these guys were all about customer, team, and doing it right. Thanks David, McCoy and Josh! You saved the day and my son's graduation party. Smelly fish or torn up walls would have been a disaster. Thank you!

Beacon Plumbing had a technician come out to my house because I was having an issue with my Furnace. The technician showed up in timely fashion, 30 minutes ahead of schedule and was able to diagnose my issue. Brian H. told me everything that needed to be done and gave me a great price and was able to replace my furnace the same day, talk about great service. I would definitely recommend Beacon Plumbing to anyone who has a Heating issue or a plumbing issue.

I had a constant water leak for several days. Beacon were able to fix the hot water pipe as well as replace several galvanized drains in my 1951 home. Excellent and efficient work by Brent C., Claude and Jacob. I highly recommend this company.

My water heater started hissing and leaking at 3 in the morning. I called Beacon and they talked me through turning off the water line and the breaker to the water heater so I could make it to 7am to get a non-emergency plumber. My plumbers arrived at 9am, explained the problem and my options thoroughly, and replaced my water heater by noon. The service cost about three times what I would pay for a regular water heater installed myself, but for the price I got 2 plumbers from 9 to 12, I was informed of current laws and regulations for water heaters, and I'm confident the installation is to code. Thanks Beacon for the quick service and knowledgeable and friendly plumbers!

Called several companies on 12/20/19 the day we had tons of rain. Water was flowing up through the concrete floor in the living space and in the crawl space. Beacon was the plumbing company that came through. Matt was the service tech who was extremely helpful in determining the situation and provided me with future solutions. No pressure, and provided me with peace of mind. He is a valuable part of the team and the rate, in this emergency situation at 6:30pm, was very reasonable! Matt was great!!! Thanks Beacon plumbing!

Brent C. and Kyle came out in the 30 minutes just as they promised. They went right to work and were friendly, efficient and patient, especially considering my surprise at the cost of their services at 10:00 pm on a Sunday night! They did a great job and I will definitely call on them again.
Thanks guys.

Called about a warranty issue with a Furnace install... I was told they would be out between 1 and 4pm, but Tony called to say he would arrive closer to 10:30am! Tony was very professional and courteous, and my issue was resolved at no charge. Thank you! Job #223349

Had a leaking hose bib. Beacon came out within 3 hours of my call, Jesus checked it out, came up with a better long-term solution (ball valve), and had it installed in about half an hour. He made sure I understood the options and was professional. Thank you!

Had a clog in my kitchen drain and they showed up in about 1 1/2 hrs. Gato did a great job explaining what needed to be done and gave me the price up front. While I think they are way overpriced, I did get the job done and am happy with the service and explanations I received.

Sean R and Austin are very knowledgeable. After hearing the issues, they were quick to fix the problem and quadruple checked everything to make sure that when they left, there was no residual issues. Best experience ever.

My furnace completely died. I have a 12 yo lab who is very sick. We were freezing for (3) nights. Promptly he was on the job and he is awesome. Tony Hall is part of our family now. So competent, timely and professional. HIGHLY RECOMMEND Tony and Beacon Plumbing.
Job #214806

Jesus and David were so great! They kept me updated on their arrival time and were so professional and knowledgeable. They replaced a leaky valve in record time and kept me informed of all of the options. I’ll definitely recommend them in the future!

I am baffled why you would use a former Seattle football player to represent you. Lynch has been gone for YEARS yet someone decided to use this person to be the spokesperson? He has a hard time pronouncing words, comes across as a thug which reflects very negatively on your business. Make a better choice NOW. Cut Lynch off and find a current sports person, if this is the way you conduct your future business. I would NEVER order a work request from this business. Why? You need to be current with sports people, and have a better style with current standards for the majority of regional people NOT someone of his caliber. Good luck! You have lost many potential customers already, Salvage what is left!

I can't say enough about how Beacon Plumbing responded to our company's middle of the night emergency. Gene(#36) was amazing!! He arrived at our location, quickly identified the problem, and had it repaired in short order. Gene was extremely polite and very helpful in explaining the source of the problem. The overall experience with Beacon Plumbing was excellent and our elderly residents are thankful as well! Thank you Gene and Beacon.

Avoid this company at all costs no matter how desperate you need plumbing! These are the most dishonest, unhelpful, and unprofessional tradesmen I have ever worked with. We requested a plumbing job to be done on our home and to install a washer and dryer and move a toilet six inches. They came and we accepted the bid. They performed the work and all they did was create drainage for a utility sink and nothing more. We assumed they were coming back to finish the job but they never returned! After several phone calls they returned but stated that the job had been completed even though there was no plumbing hot or cold water to the utility sink or the washing machine! The best part is that they subsequently requested that we pay an extra $1000 to simply provide hot and cold plumbing to the washer. That is the equivalent to selling you a car and then stating that you have to pay extra money if you want the engine. We spoke with several staff members of our homeowners club and they agreed that there was no ambiguity in what was printed on the receipt install washer and utility sink. Needless to say our next step like many of these prior reviews is to contact the Better Business Bureau. Furthermore their bids on other services around our house was over 200% of any quotes we received for the exact same job! It is truly baffling that people without any semblance of moral pulchritude could continue to thrive on cheating honest working people out of money.

I called Beacon this morning to schedule some work to be done at my residence. The receptionist immediately had me on the schedule and McCoy and Dan arrived right on time. They were professional, friendly, courteous, and knowledgeable, as well as efficient with their time. Everything was fixed in a timely manner.I will recommend this company and them to my friends in the future.

Call Beacon and start FREAKIN over your bill.I am so disappointed that I was completely taken advantage of.I called for a leak from my toilet. The plumber came out, went to his truck for a few parts and tools, spent 25 minutes fixing our leak and then charged me a total of $739.00. I could not believe it!! When I called to complain, the exact response I got was We are not cheap NO you are thieves!!! DO NOT trust their flat rate. They literally had no basis of where the charge came from. Perhaps they should spend less $$ on expensive Seahawks advertising and charge a fair and competitive price for their service. RIP OFF

We were very pleased with the quality of the customer service and same day repair. Matt was polite and professional and clearly an expert. Our garbage disposal now runs like a dream. We won't hesitate to call Beacon for our future plumbing needs!

I am the Director at Queen Anne Food Bank and I walked into a busted pipe early one morning this week. Called Beacon and got amazing service on the phone (thank you Bobby in Dispatch) and a team was out within the time they had promised. Josh and David did a great job and we managed to stay open to provide meals to our customers that morning.

Called Beacon on short notice after my last plumber stood me up. They showed up. I asked them to extend my gas line about 8 feet from the basement to the back of where my stove would be and install a Gas 3/4 Outlet Box so that I could slide my stove all the way against the wall.Jose Gave me an estimate of over $2000. They asked for half to start the work today. They called 15 minutes later asking whether they could come back another day to start. So far, not so good. More updates soon.

Their ads are all true. Stop freakin, call Beacon. We had Matt show up quickly given it was the day before Thanksgiving. He was real professional, courtesy, and friendly. The total was less than a couple others provided. He patched our pipe made sure we were all set with running hot water before he left. We know who to call next time, but hopefully there isn't!

Never recommend this company to anyone. I paid $85 just so they would leave my property. They were two hours late after giving me a three hour window. When they finally showed up with two guys, only one got out of the truck, the other one either fell asleep or was playing on his phone. We needed a snake job done and the employee had to check his book for their set fee. $400!!! for snaking a 20ft pipe. He was going to use the same snake that we bought at Ace hardware for $20! This also irritated me because when I asked them over the phone what a snake job cost they said they didn't have set prices or an hourly fee. They are a complete rip off of a business. I assume the just prey on desperate people.

They came the next day and they were early. So friendly and charged a very reasonable price. I would use them again any time!

Mike really did an awesome job to help me figure out the root cause of the dead electrical power outlets on the wall. Mike is friendly and very knowledgeable. It took him almost two hours to troubleshoot the issue and finally he was able to figure out the root cause without opening the drywall. I am extremely happy about what Mike did for fixing my power outlets problem. Thank you so much, Mike! Your help is highly appreciated! Please keep up the great work!

I have tried to have Beacon plumbing come to my house twice. Both times they gave me a 3 hour time window and that the technician would call 30 minutes in advance to let me know they were coming. Fair enough. Both times I had to call when they had not shown up by the end of the allotted time. I was then assured that the technician was on the way. I then had to call back 30 minutes after that to cancel the visit when still no one had shown up. Maybe they would be great if they ever showed up. Don't give me a time window if you are going to ignore it.

I had a leak from my 2nd floor bathroom down to my garage ceiling. I called Beacon and they arrived within 2 hours. The first company I called could not come out until Thursday.I want to personally thank McCoy and Dan for their outstanding service today. Both were extremely professional, personable and articulate. McCoy identified the issue very quickly. Everything that they were going to do was explained to me in layman's terms (which I needed). :)If I'm freakin again in the future, I will definitely ask for the McCoy and Dan team again. Great work!

Jesus at Beacon Plumbing was on time & did an excellent job under our house. We had drainage problems with galvanized pipes for decades. Jesus replaced with schedule 40 plastic. Work is neat, professional & works great. Would recommend Jesus in the future.Jim R.

Called in the morning of 10/5/20 and set up an appointment for septic service for 10/6/20, was given an 11-2 time frame, and was told that the tech would call prior to showing up. It's now 10/6 2:30 pm and I had not received a call yet. I called the office and was told by Patrick that the technician was running late and that he would call me right away. 35 minutes later and I had still not received a call. I'm under no illusions and I understand that prior jobs may take longer than expected and things happen. What I do have a problem with is the zero amount of contact I received from Beacon, I had to call them instead and that produced no results. I have canceled service and I am looking for another septic service...

Installed a gasline for my stove. Jesus and Liam were fast, efficient and saved my birthday

We had an emergency and Travis arrived quickly. He was extremely knowledgeable, professional, and understanding. He went above & beyond what we expected. We will always request Travis and share our experience with others.

There is no freakin with this company. Great service! I had my water heater hose burst while on vacation and came back to 3 inches of water in my basement and a spewing water heater on a Sunday night around 5pm. I first called Southwest Plumbing since they are literally 500 feet from my house but the agent said they were off in 15 minutes so couldn't help me...they are definitely NOT the ones to call. Eric and Quan from Beacon came out within 45 minutes and stopped my water leakage and gave me recommendations on what to do next. Since our water heater was shot, we needed something quick if we wanted a hot shower that next morning so we weren't interested in getting a few quotes from other companies. Their speedy response and great attitude was enough for us to choose them. We had them install a tankless water heater that next morning. Eric and Quan came out again to install it since they knew our situation. They were there most of the day and walked us through the entire process. Great guys and Eric especially is extremely knowledgeable about plumbing and electrical. VERY VERY satisfied with the work they did. Eric also recommended 24/7 flood and fire company to come extract the water & moisture damage and Cody came out that Sunday night to begin the work right away. Also a great company to go with if you need that service. I'm not sure if Beacon's price was comparable to other companies since we chose them right away but very happy with their work. Shout out also to Nancie in the office - she helped me get the invoice and info I needed to send for our rebate from Puget Sound Energy in a very timely manner. Stop freakin and go with Beacon.

Job #186466I made a huge mistake while we were cooking dinner and we called Beacon Plumbing to help with my mistake. Jake came and he has been truly fantastic. He explained as he went along with everything he was doing so we could follow along. He suggested different things we could do for keeping up on our drainage and garbage disposal. He was such a great technician and he deserves a raise! He is a great asset and you should know as a company you are lucky to have him!

Jesus was a knowledgeable and efficient plumber. We called Beacon Plumbing and he came the same day. He helped us and went above and beyond in answering our questions . He was very personable and did a great job installing our gas stove. I would highly recommend him!!

Beacon has been terrific forplumbing AND electrical!! They come out ASAP and their prices are super reasonable (esp with their internet specials). I’ve had to use a lot of different services and beacon is the best by far. Michael came out and looked at our kitchen (then the million other things I had on my list) and he knew a ton about everything I had going on. Top notch!!

I had the extreme pleasure of dealing with DrewToday with my plumbing problem. He was veryKnowledgeable, while being kind and pleasant at the same time. I will definitely call beacon againAnd hope it is drew that will come to my aid again,A satisfied customer,Jeannie scarpello.

Called Beacon on a Sunday night to schedule a visit for annual maintenance and possible no-hot-water. Turns out the latter was a false alarm, but Beacon was courteous, offered flexible schedule including Sun night if I didn't want to schedule daytime (for only +$25). Offered any time I chose as long as it was a 3 hr window (1st service company I can recall not dictating times). Showed up 10min early, friendly and competent. Can't ask for more.

Oh my goodness I would give 10 stars if I could! I had a clog in my line at my office and no other plumbers would come out, but James and Shambel assured me they could help. There was a disinfecting wipe stuck in a hard to access pipe, with numerous 90 degree turns. They were professional and got the job done saving me thousands in construction work acessing hard to access pipes, and quickly. Beacon plumbing, and James and Shambel specifically, for the win!

What we had hoped would be just a simple clogged drain ended up being a lot more - we had a lot of overgrown roots and misaligned pipes where our new pipes met our old ones. David C from Beacon came out and gave us a quote that was higher than we had hoped, but he did an awesome job and we're super happy with the quality of the repair!

We had an emergency plumbing issue where the sewer line had obstruction that we didn’t know about. In the middle of a foot of snow falling during rush hour, no toilets plus sewer water seeping in the tub in both bathrooms we called a few places. Beacon got back to us right away and phoned when they were on the way. Kyle came out along with Rick and got right to work. This wasn’t an easy fix as it turns out the blockage was in the line under the kitchen. Kyle went the extra mile after the standard snake it out didn’t work. Had to go in through the sewer line in the utility room after trying the bathroom and removing a toilet. Kyle solved the problem. He even asked about going in an out of the front door as a husky and a few cats live here too.He made sure to clean the area he was working.The amount surprised me a little but then I thought about it and this was an emergency call with a lot of snow and bad roads. Not complaining. I was very impressed with Kyle and I would recommend him in a heartbeat.

Sean and Steve were AMAZING! They gave me a good price quote and a $50 coupon that I didn't even know about. Did great work and told me everything about the work they were performing and what it meant. I'll definitely hire this company for any future work.

Preston showed up quickly, diagnosed our problem and solved it fast. He also recommended ways to dry out the affected area to prevent mold and was generally super helpful.

Called Beacon about a grinder pump failure. The tank was pumped at a price (500 gallons for $700.00) almost double that of local pumper trucks. The grinder pump went out. The replace the grinder pump the cost was $3,600.00 to include labor. The actual pump retails for $385.00 and the labor to install is about 2-3 hours. At a rate of $50 per hour that would cost at max for two people $300.00. The equates to a $3,000.00 swing for Beacon. I did not realize I was helping Beacon buy new truck. There are some depreciable costs but $3,000.00 is ridiculous.I will start an add campaign that says Stop Freakn and Call Beacon for Overpriced Services. Do not use Beacon Pluming. Overpriced. It should have cost about$2,000.00 not $3,600.00

Hi Brent C and Jacob did a great job getting our drain fixed. Thanks guys! They were here within an hour of calling and made sure they cleaned up and took care to bring in a mat to protect our refinished wood floor.

We were doing a bathroom remodel. We needed a plumber to install tub/shower fixturing + rework some funky piping in the wall behind the shower & tub from the previous homeowners DIY project. Mike Vornheder was AWESOME! He was very knowledgeable & good at explaining our options to fix the funky piping. The new tub/shower fixturing fits perfect & looks great. He left the work area in perfect order when finished. To me projects that include remodel & retro fitting always takes more skill. I would definitely call on Beacon & Mike to help us out again.

Beacon responded promptly to a request for electrical repair services when 3 other companies failed to return calls. Michael Proctor was punctual, courteous, knowledgeable and efficient. He went out of his way to ensure a satisfactory outcome.

Mike killed it today. He came in was quick, efficient, honest, and most of all was able to resolve my issue relatively quickly (considering the amount of work involved). Although I had a rather expensive issue, I am very satisfied and happy with the work that was done.

Please do not go with them. They came home for the initial diagnosis of a faulty socket and was told it would be $75 charges. They charged an additional $430 FOR NO WORK! Big-time fraudulent company and misleading. No one told us any charges before they came or even after they came. Please dO NOT GO WITH THEM.

We've used Beacon twice, and both times they've knocked it out of the park. They're quick, kind, and effective. Highly recommend.

Paul arrived quickly to fix a clog on a Saturday afternoon. Fast service and and very professional. Went out of his way to make sure we were happy. I would recommend Beacon for emergency plumbing help any time.

I came home to a leaking water heater. Called two other service providers that did not want to offer after hours service. Then I called Beacon. The scheduler was super friendly. A technician called me within 20 minutes (this was at 6 p.m.) and by 8 p.m. I had a brand new water heater installed and ready to go. Thank you to Robert & Jason for providing fantastic off hours service. And I wasn't charged an arm and a leg for it!

Will and Thad came out to repair my faucet, they were on time, provided great customer service. Will definitely be using Beacon again for any plumbing issues.

Jesus and Liam are the best. Very professional and clean. I will call Beacon for all my plumbing needs. They get five stars from me

Not a good experience. Would not recommend them for any electrical services. Again, we didn’t call them for any plumbing services. I can’t comment on their plumbing services.

Our sump pump died late on the eve of an out-of-town trip. I called several plumbers, but none could come out immediately. Beacon Plumbing, however, had Jake here in less than an hour. The quality of craftsmanship was top notch, and now my basement is protected from flooding once again. The only downside was the cost - it was darn expensive. Still, given the quality of the work and the speed of their response, I would recommend Beacon Plumbing. Job No. 218611

Don't buy their claim that they are available 24/7. We had an emergency toilet overflow issue and after three hours of waiting around, we called back only to discover they claimed not to have any record of our appointment. Start freakin if you call Beacon. Recommend you go elsewhere.

Preston and Q were awesome. Not only were they friendly and knowledgeable, they were clean and resolved the problem quickly. I would definitely use Beacon Plumbing again.

Experiences with Beacon Plumbking have always been great but wanted to write a review to say thanks for sending Josh M. out to run a gas line. Josh did great work, was super friendly and helpfully offered advice on avoiding future problems. Great work!

We arranged for Beacon Plumbing to repair a leaking sewer line under our house. The plumber, Matthew, was very courteous and finished the repair quickly. He was very neat and tidy. He put down a drop cloth from the front door to the crawlspace as well as a mat at the crawl space entry. He also wore shoe protectors while walking in the house and was careful to keep all his tools and a bucket with the old yucky pipe portion in it on the drop cloth.Thanks Beacon for your fast, friendly and professional service.

Just thought I would share a recent experience I had with Beacon Plumbing. While I was at work today my hot water heater broke so my wife called up Beacon. To start they charge a hefty fee to even come out (as do others), making getting multiple bids a gamble as whoever you don’t pick keeps the money. That alone is frustrating. Beacon showed up and said they had to replace the whole heater and it would be $2,200. That’s it, no breakdown of cost, nothing. My wife rolled with it assuming that was normal, but after some research found it was about $1,000 too much. It was too late at this point as the work was started.Mostly I wanted to communicate to the community that when dealing with plumbing it is probably best to take your time and call as many places as possible and ask their estimated costs for varying projects. They may say it is hard to say without seeing the project and often won’t provide it, this should be a red flag. If I were to do this again I wouldn’t let anybody come out without knowing their rate cards. Lesson learned.In case you were wondering, I would not recommend Beacon

I have a rental house that had an outside water leak. Of course we were very concerned about this water failure. Beacon Plumbing sent out Josh M and Santos N who did and excellent job of figuring out the problem. They came back the next day and fixed the leak. They insured me that we had the best materials available to provide a long time resolution to this water line. Josh also showed me the shut off for the water line by the house and how to use it. Due to the equipment Beacon has access to there was virtually zero damage to the landscaping. Very well done Beacon...and Josh and Santos.

My furnace stopped working, I called them and they said they charge a fee for $75 for come and diagnose. After they came, they said $75 was trip fee and diagnosing cost $389. Fine. I paid the $389 + tax andWhat they said was we needed to replace the furnace for $6800 + tax. Today someone came out and fixed my furnace with no charge.I feel I should get a refund of the diagnosing fee because they just didn't get it right.

After a long day of my husband working on our toilet's pipes and it was still leaking and we couldn't turn on the water, we called Beacon. Matt came out and saved the day. He was quick, polite and did a great job. If we have another plumbing emergency we will definitely call Beacon and hopefully get Matt again.

Dean was on-time, thorough, effective and competent!

We had a major plumbing problem at our house in Magnolia and Gene and Anthony couldn't have been more helpful! They dug down about 15 feet and replaced our plumbing that connected to the main sewage line over the course of a couple days. Prior to Gene and Anthony helping us out, our downstairs bathroom kept getting backed up on a regular basis. Throughout the process Gene was very transparent about what the costs would be and about what the next steps were going to be. Appreciated his transparency and hard work throughout the process. Would recommend Beacon to anyone and will be using Beacon for any of my plumbing problems moving forward.

Tony and Victor came out quickly and went above and beyond for my furnace servicing and repair. Job number: 296285

Brian kept at it until he got to and cleared the blockage we've been dealing with off and on for a couple years. Beacon has put in new toilets in 2012 and sinks in 2013. They have been very good at replacing pipes and working on fixtures since 2011, as our home is aging. Brian did a great job today. It cost us, but we are now running free again.

I'm callin MarshawnAfter 3 missed appointments on 3 different days the Beacon Plumbing Furnace technician made a poor attempt pressing hard for a complete $3,000 furnace replacement by jacking the repair cost and cleaning to $1,600. What was needed was a fuse replacement... oh, and PLUS the $75 inspection fee. I made the mistake of assuming a large local brand would be the best version of themselves - even on a small job to get someone's heat running.

Tony Hall is awesome! We always ask for him because we know we will have a quality experience! He is quite skilled, punctual, very kind and always explains what we need and the best most honest course of action. He helps us correct some very questionable short cuts in construction with our system! Always troubleshooting problems to make our system run efficiently! We will always go with them for upgrades and repairs! Job #224815

Great service. Fast and efficient. Romeo was very helpful and honest. My water heater broke at 1:30pm found these guys online and read a few reviews called them up and had a new one installed by 4pm. They now have a customer for life. Thx again (also to the people here with the helpful reviews).

I called Beacon Plumbing twice in the same week: Once to help my elderly parents with an outside house faucet that wouldn't shut off, and another time to fix a water pipe that broke in my school's cafeteria flooding our space. Both times Beacon Plumbing quickly came to our rescue and solved these issues quickly and with professionalism. The staff's thoroughness and kindness toward panicky customers is commendable! Beacon Plumbing is a definitely a business you can count on for quality service and great customer rapport! THANK YOU!

Our son was at the hospital so our nanny was at home when the plumber team came to unclog our kitchen sink. They charged $350 for unclogging the sink and another $680 for replacing a connector (FYI, the replaced connector were made of PVC, not gold). We ended up paying $1170 (with taxes and service fees) for a clogged kitchen sink. Our nanny felt terrible that she approved the quote for us. I am outraged that they exploited us, charged for something we didn't ask for (replacing the connector). Shame on you. While I am not saying that all plumbers at Beacon Plumbing are dishonest, the two guys we had were shameless. No phone numbers left, so I can't reach them. Beacon Plumbing, you lost a customer, and hopefully more after people read my review.

I had a really awesome experience with the techs who came out to my house this past week. We had a water filter on our house installed a year ago and when the guys came out to check it the water coming out looked dirty. Having 2 little kids at home it was super important to me we got the new filters installed asap so my children weren't exposed to dirty water. The first time the guys came out was on a Saturday and sure enough on Monday morning I got a call from Brent C saying he the supply store had the filters and he would make time to come to my house later that day to get everything installed. Brent C and Kyle came to my house even earlier than promised and switched the filters out quickly and easily. Really great service and Brent C especially went above and beyond by calling me, keeping me updated on when he would arrive and got in and out of my house in 15min. Thank you!

We had a water pipe break inside our wall. I called several places and either got sent to voice mail or was told the earliest appointment available would be a week out. I called Beacon and they were able to sent someone out within 90 minutes of the initial call.Mike V showed up at my house and saved the day. He was very professional and informative. He explained what needed to be done and when the problem was located he talked me through the repair. He was efficient and had the water up and running in no time.Thanks Mike!

They did great!
304691 job # with Tony & Vic

I was having a sliding patio door replaced. Everybody involved was surprised when, after removing the old door, we discovered a live electrical wire had been routed around it. My contractors didn't want to continue until that was resolved and I wasn't looking forward to having my door replaced with plywood while waiting for an electrician.Luckily Frank was able to make it out in about two hours - I was very surprised and very happy. He made things safe so the door installation could continue, then came back the next day to install a new wire and return power to half of the outlets on that circuit. He proposed routing the new wire through conduit outside to minimize the number of holes he'd need to punch in the drywall - a suggestion I was happy to take. As a bonus, I now have some new outlets on my deck.Overall: Frank arrived quickly, was conscientious about minimizing damage to my house while doing the job, and got everything done surprisingly quickly.

We had Matthew from Beacon come to our home today. He was excellent, friendly, professional. He explained everything to us, gave us the quote for our repair. We were very pleased with the services we received & we will call Beacon again in the future.

April 1, 2016 my sewer alarm went off about 10 pm, called Beacon saturday morning, specifically asking to have my holding tank pumped and likely needing a replacement pump. Two guys show up and pull the pump, leave it disassembled in my yard, after two hours of turning the breaker on and off (meanwhile stepping over a telltale sink hole that never occurred to them as being related to a broken pipe), they announce that the pump needs replacing and give me a $4,000 invoice to have it repaired. And they charged me $537 to assess the problem that day. They did not drain the tank as I requested originally, they did not assess the problem correctly, and they left the pump disassembled in my yard and left. I called another guy who drained it and figured out what the real problem was, I paid him $340. He gave me tips to fix it myself, which I did, and I reassembled the pump and had it working by Sunday. Because Beacon's requires you to sign off on the charge before they start, you are stuck, but their unethical incompetence is the problem. You agree expecting them to actually do what they say, and who would leave someone with a full tank of poo and a disassembled pump in their yard? I will never use Beacon's. They owe me the difference that I paid the second guy to actually do the job, or a complete reimbursement for that matter!

Tony and Willie were exceptional in providing excellent service and support to install our Furnace and Air Conditioning unit. I highly recommend them for any installations they support with Beacon Plumbing. Both went above and beyond my expectations on getting the job done. Excellent representatives of Beacon Plumbing. Job# 227905

After dinner one night, I found I had a plugged kitchen sink that would not drain. One quick call after hours to Beacon Plumbing and less than an hour later a plumber showed up at my Kent home to help me deal with my plugged kitchen sink that wouldn't drain at all. He was nice, thorough and got the job done fast. Before the kids went to bed, my sink was working fine.

Our bathroom got flooded on a Saturday. I called up Beacon plumbing and they arranged for service on short notice. Ryan (plumber) comes in about an hour, explains the process, clears up the clog, suggests long term solution (apparently the clog was because of roots) and was done in about 2 hours. He was very knowledgeable and friendly. Our lives go back to normal again.Thank you, Beacon and Ryan!

Great experience with Robert and Bobby. Arrived quickly. Were thorough and thoughtful as they diagnosed and solved the issue. Would recommend.

I am a dentist in the Pike Place Market and I had a backed up drain line that was leaking unto my floor. I needed this to be taken care of so I could serve my patients the next day. I called Beacon Plumbing and Brent and Stan were there within 1/2 hour. The dispatcher let me know right away that the cost to assess the problem would be $75 and if I chose, they would fix it the same day. She was very clear, concise and professional. She emphasized that they would take care the my problem that day. I really appreciated that. Brent and Stan were very professional, pleasant, very competent plumbers as well as being great communicators. They told me what it would cost ahead of time and they honored that estimate. The equipment that they used to snake the plugged line was modern, well maintained and relatively quiet. They protected the bamboo floor with a good heavy mat. Even though the snake had to go quite a ways down the line to unclog the blockage they accomplished the job in about 15-20 minutes. Brent and Stan place a new clean out plug and sealed the clean out properly. There was a small leak in an accordion type of P-trap underneath a sink and they replaced that in a few minutes AND DID NOT CHARGE ME EXTRA!!! Super quick service for what I called them for and saw another problem and fixed it for free!!! I have all ready told the maintenance crew here at the Pike Place Market what a great job Brent and Stan did so I am sure they will be calling Beacon to help out with plumbing issues they need help with here at the Market. It takes a lot of work to keep these old Pike Place Market buildings in good repair so I am sure they will be happy to send a lot of business to Beacon Plumbing. AND if you want an exceptional experience, ask for Brent and Stan. You guys are the Best!! Thanks, Kent de Vigne, DDS

We were told by the city water folks that we had a leak in the water main and needed a plumber. Beacon was called and Mike and James responded quickly. The matter was complicated but resolved quickly and the Beacon men were wonderful each step of the way. Everything was explained as they went along. We wouldn't hesitate to call them again and will if the need arises.

From the time we found out that our basement pump had failed to having a new one installed was under 3 hours. David C was extremely helpful and tackled the issue with speed and professionalism. Would definitely recommend and use again.

I developed a serious leak near my hot water heater and got jerked around for five days by another plumbing company before I gave up and called Beacon. Within 2.5 hours of my call today, Brent and Josh were in my garage, replacing my water heater and now I'm good to go. Thanks guys for the great, professional work!

Called up Beacon after 2 other plumbing companies (including Best) gave us a near $1000 estimate for replacing the ball valve on our unit's own water shutoff. Beacon sent out Jeff McCoy and his apprentice Israel, and the experience was amazing and hilarious. Israel is well-spoken and easy to talk to, and McCoy's sense of humor is just awesome. I think they both understand that 80% of the time they're on the job, the person they're working with doesn't want to have to think about mucking with their pipes and fixtures and just wants it all done.Beacon came out to the house for a standard quote, which costs $75 + tax. That might seem steep but that price is deducted from your final bill, so it's actually not too bad. McCoy kept spirits high and commiserated with me regarding my HOA (who was demanding the repair be done), and just made the entire first experience more enjoyable than stressful. The quote for Beacon came in under $700, and the final bill was $633. WAY under what other local plumbers quoted us, and cheaper = better especially given the quality of the work.The second visit, the actual repair, was set for 4 hours. Beacon was done in just under 2. McCoy and Israel worked quick, cracked jokes, and struck up a fast conversation about one of my preferred shooter games as they waited for dispatch to ring me up. When the job was done they let me know the proper way to restore water to the unit, gave me their card and told me to call if things looked strange after things were back in action. These two guys are completely awesome and if something else in my home springs a leak (though I hope it doesn't) they'll be the first duo I call to come out and look at it.You want a job done right and good spirits during the repair? Call McCoy and Israel at Beacon.

It's simple, do not use Beacon. I am currently in excessive pricing war with their consumer affairs dept. They over price and lie if they wronged you they will make it correct I chose to not use them and the two other bids I recieved are drastically less and a different outcome. Stay away from the Seattle Beacon plumbing horrible ethics and business practices.

I had a severe gas leak from the meter to my home and called Beacon Plumbing. Beacon responded promptly and gave me a very fair quote. I have worked with plenty of plumbing and HVAC contractors so I know professional courteous service when I get it. Beacon Plumbing went over and above their commitment and I am very appreciative of the way I was treated. Thank you Beacon Plumbing, you'll be my first call in the future!

Beacon was an ACE!I called late in the day after finding out that our water heater had stopped working and was leaking. The guys from Beacon were here much faster than the dispatcher had said they would be (they called to let me know they were on their way), and got to work right away.Turns out our water heater is an odd size, and the venting meant that they could not fit the standard water heater they had with them. One call to their vendor secured the right heater, and a driver from another job was able to pick it up, after hours, and head our way.All in, I think that the time from finding the leak to having the new one installed was little more than a couple of hours.Very impressed!

Tony was honest and straight forward, letting me know what service needed to be done on our furnace. He has such a positive attitude when dealing with the customer. I would certainly have Beacon service our furnace again and request Tony by name to be our service technician! Beacon is lucky to have an employee like Tony. JN# 204586

Here it is Christmas Eve, and what to my surprise the kitchen drain clogs. With my trusty pipe wrench and my channel locks I am going to make post haste of this waste.Well it was all ok until the strainer basket broke, the clean out pipe split and the words of the season did not udder from my mouth, all the stores are closed with visions of customers all asleep. Well not us and not Beacon. To the rescue came Matt a resent transplant from the far east coast.He called me several time to keep me updated on his travel. Oh did I mention it was snowing!!!Matt is very professional, knowledgeable and friendly. He arrived ,wrote the fees list and began his work. At the time of this writing we are close to finishing , Oh did I mention it's 0130 Christmas Day. So thank you Matt and Beacon for hiring Matt.Merry Christmas to all and good draining.

I called beacon plumbing at 7:00pm as I walked in to my kitchen flooding! I spoke to the nicest man on the phone and he insured me that someone Beto my house within an hour. When then techs showed up, they were friendly And were in and out of my home before bed time. This was the first time I've ever needed a plumber but, if I or anyone I know needs a plumber, I will recommend Beacon Plumbing without hesitation.

I would never ever recommend this company to ANYONE! Frank Anderson came out on an emergency call for my breaker box being hot, I was told the electrician would arrive around 11:15, I had the fire department come out in the meantime to make sure it wasn’t a fire in the wall, my electrician did not show up until 12:30. Once arrived he was nice and addressed my issue, recommended replacing the whole breaker box sooner than later but could get away with replacing the one breaker for a little over $500! So being a stay at home mom with two babies I went with my gut of replacing the whole box because it would need it eventually anyways. Well he asked for half down on Tuesday and the other half on Friday once the job was complete. Half was $1371! So almost $3000 for a new box. Once he left I called a local electrician who informed me that was way over priced and he would do the same job for roughly $1300... he’s been in business 26 years. Anyways I called frank right away expressing my feelings of needing to make a decision based on my finances and asked if we could please cancel my appointment and refund my money. The money was pending in my account for 3 days and they didn’t stop it, instead I had to call again Friday and ask what was going on, Steve was who I spoke to and he said I would get my refund minus the service charge “sometime next week” ok I said. Well here I am TWO WEEKS LATER and still have not received my refund, I’ve been polite and patient to everyone I’ve spoken to an they have yet to give me a clear answer of where the hell my money is! My suggestion is call local before some huge name who is going to over charge you then take their sweet time refunding your money when they didn’t do any work at all an asked for money upfront. I learned my lesson.

Beacon responded quickly to my call and sent me their top technician, Tony Hall, he arrived on time and did a great job. He’s courteous and very competent. Highly recommended! I hope I don’t have another problem but if I do I’ll call Beacon and Tony. Job 217155.

Exorbitant PricingWhile I was out, my wife called Beacon to fix a leaking toilet. Repairman came out quickly and did a great job. Took him about 50 minutes and the bill was around $650. Part required were pretty minimal, so it was mostly time. No complaints about the work, but i'd recommend shopping around to anyone looking for plumbing work.

I am very happy with Beacon Plumbing and Mechanical. Hot water was running brown water throughout the whole house, suspected the hot water tank as cold water was clear and the tank was 15 years old. Stopped freakin' and called Beacon at 4:30PM on a Wed and they set up a service representative to come out next morning at 9AM.Service rep Paul called ahead next morning and was at my door just before 9. Nice guy, super knowledgeable and very careful and self sufficient. With over 36 steps to the roof deck where the tank resides he managed it all! Great job, waived the $75 service fee and gave me a 50% discount on the expansion tank that also needed to be replaced.Cost? Well sure I could have bought a gas hot water tank a bit cheaper on my own, but heck why put myself and my friends (would need help getting it up all those stairs!) through all that time and stress. That and I am no plumber, gas lines and water lines? I could do it...sure with some help, but not without a lot of hand wringing! These guys are professionals, it's warrantied and got it done quickly and done right. Worth every penny. Thanks Paul, thanks Beacon!

Jesus & Liam from Beacon came out to revise the gas line in my kitchen. They were fast and professional, and got the job done well.