Green Planet Plumbing & Sewer, LLC

These guys are amazing! I was prepared for a very expensive fix but they were able to find the problem quickly, and fix it way under what I thought it could have been. I appreciate their honesty, integrity, and very responsive. Tyler was great on site with his crew and Jeramiah is extremely responsive, professional, and follows through when you call for an appointment. THANK YOU!!!

I have had 2 excellent experiences with Green Planet. Eero (pronounced arrow) was a straight shooter who isolated a gas leak for me last winter. Last week Justin replaced a cartridge in an old bathtub faucet that was leaking. The first replacement cartridge unit he tried was not successful, which he explained to me (likely some issue in unit) as he redid the work with a separate new cartridge.

Justin showed up on time, got the work efficiently done in 1 hour. Eero was equally prompt and courteous. These guys are pros as is Jeremiah on Green Planet dispatch. I like working with these guys!

We've had Arrow out a few times and he always gets the job done. In the process, he educates us on what to look for and when to anticipate things. We're loyal, repeat customers and highly recommend to other West Seattle residents.

Great professional service, came out quickly and provided a quote the same day. My job required special order parts but they came in fast and the cost was reasonable

They were very responsive and communicative regarding my appointment, estimate and problem solving my hot water heater installation. Their cost also came in much lower than two other companies. I’ll be calling them exclusively from now on, a great company!

I’ve been getting a lot of quotes and calling a lot of companies to fix issues with my home lately. I’ve met a lot of untrustworthy, pushy salesmen. When I found out I needed a plumber due to a broken pipe in my crawlspace, I was less than eager to start calling around for more quotes. I found Green Planet from a few recommendations I saw on the West Seattle Facebook group. I emailed them through their website at 11pm Wednesday night. They had emailed me back by 8am and had two guys out here by 9am. The guys were professional, kind and obviously knew what they were doing. The quote to fix the repair was reasonable. They gave me a second quote to fix another problem they found but were honest about it not being an urgent fix. I’m tight on cash right now, so having this honesty, with no pitchy salesman act was so refreshing to me. They fixed the issue and were done before 11am. As a female homeowner, it’s really common to get taken advantage of and I cannot thank Green Planet enough for being a stand up company and getting the job done quicker than I expected. I will definitely be calling them for all my future plumbing needs!

I recently used Green Planet Plumbing and Sewer to replace my water heater. This was not a straight forward job.

The water heater was tucked into a small alcove in my utility room and blocked by a small cabinet (with a sink) and a washing machine. The old 50-gallon unit had a power vent. I called numerous plumbing companies, including the largest in Seattle. I was faced with companies who: couldn’t come out and provide me with a bid until the following week, gave me astronomical bids, told me certain things were not possible, or insisted that I move the sink cabinet and the washing machine. Really??? One plumber said the job was too “messy” and wasn’t interested.

When my service technician, Justin, provided me with the bid, he suggested an idea others hadn’t and was able to do the job without moving a cabinet that every other plumber claimed needed to be moved.
Justin performed the service today - and I couldn't be happier. He is extremely knowledgeable, professional, conscientious, and personable.

I would also like to recognize Jeremiah. Due to the schedule, I would need to wait a few days for a new water heater. Knowing I had not had hot water for days, Jeremiah offered to do his best to see what he could do. Through his unprompted efforts, I had my new water heater the next day.

I am so pleased with my service that I brought over a neighbor who has rental houses, to meet Justin and asked for some additional cards to give to my friends in the neighborhood.

I’ll be taking a bath tonight!

Great service, great price, extremely friendly. We needed the plumbing under the sink rebuilt after installing new counters. The first company we called quoted such a laughably high fee that we called Green Planet. They showed up same day, provided complete service, at 1/5 the cost of the first quote. We have our go-to plumber in West Seattle now.

Had a tenant somehow unscrew the bathtub drain and call me cause it wont go back in. Being in Alaska, I couldn't take care of it myself as I built the house. I called another plumber first, who was too busy and recommended these guys. That says something right there....

Marcus came out 5 hours after I called, let himself in the house with the hidden key, called me immediately and was a little confused why it would happen. He found the tenant had cross-threaded the drain into the boot, which could cause him to replace the entire drain. He wanted my permission to try to fix it (fix the threads), then if needed, replace the entire drain.

Calls me back 15 min later and says he had success getting the original unit back together, and tried to only charge me there minimum service call. I voluntarily overpaid (pay for what you get people) and including tax was out the door still for just over $100. Crazy happy.

Integrity, skilled and super easy to work with. If I could give 7 stars I would. Marcus could have turned this into a can of worms by just not trying as hard. And he would have made a lot more money doing it any other way than he did.

I have been working with Tyler and his team on my small business remodel for what seems like years. No, actually it has been years. Tyler toured and pulled county records on many properties I had been looking to purchase. He went over all the options with me for every building and for every idea I had. When we finally found THE property, made the purchase ,and started the construction process Green Planet Plumbing was with me every step of the way. Answering questions, turning off the water supply (after being requested the morning of), talking with the manufacturer of the specialized equipment we needed installed, and helping us make the most money conscious, educated decision possible. Our relationship with Green Planet Plumbing has been stellar. Wonderful, locally owned business that happily works with other small businesses!

The contractor used Green Plumbing when we remodeled our house over 8 years ago. I had a break in what I thought was my sewer line and called Green Planet and 2 other companies for a quote. 1 came in over $10k, but wasn't exactly sure what the issue was, another said $3.5k and was pretty sure they new what the problem was. When Justin came out and assessed it, he knew exactly what the issue was and it was significantly less. 2 months now and no further issues. I'm glad I went with them and didn't rip up my yard only to find out that wasn't the issue!

My company contracted Green Planet Plumbing to do the work for a new construction project. we accepted the estimate they provided. That's when the problems started, they were hard to get a hold of, didn't return calls and didn't respond to emails. I finally got Tyler Brown (the companies owner) nailed down for a meeting onsite and he told my project manager he would be able to start the following week, last week. We haven't heard from him. The whole project is now held up, and with everybody so busy it will be a miracle if we can recover without losing this project and a wonderful client as well.

Eileen Walton
Owner

Job was supposed to take three days but it wound up taking two weeks. Although there were some minor setbacks, there were too many days when nobody was here working or someone was only here for a few hours. Including the delays the job was done according to Tyler. one month later see photos attached : I wrote to Tyler: this is what happened as a result of not filling in the dirt properly. Also you can clearly see that the seeding barely grew. I am hoping that you will fix this as it was created by your Company digging it all out. The entire area was flat and grassy before any work was done. You even commented to my husband that you were sorry about how the lawn was damaged from the equipment. Please let me know what you can do. Thanks (Tyler wrote back saying that it's a busy time of year for them and will be a few weeks before he can get back to me to address the situation.) Update : OK, it’s been five months now from the start back in Sept to now Feb. and a worker just shows up here without prior notice. We’ve been promised this for many weeks, but this drop in stuff is very unprofessional. I guess he knew we were past the point of being patient, so he was no longer acting civil or even making eye contact when spoken to. I once again explained exactly how the fence and grounds were promised to be when the job was bid by Tyler. He just mumbled something at me and proceeded to do it his way despite the efforts of myself and my very ill husband to provide simple details to him. I can’t express in words how frustrating this project has been. Like most people, we have lives to lead and expect highly paid and self promoted professionals to do as they promise and as we, the ones who write the check, need them to do the job they commit to in writing. With a very active dog that can’t use our backyard for three months because these guys can’t make a phone call or commitment to fill a dirt hole or sink a fence post properly is absurd. Do you really want your next plumbing emergency repair (or anything) promised to take a certain time, stretched out for five or more months? Or, when it goes badly do you want your desperate emails and calls to go ignored for week after week after week?

Please use Green Planet for any plumbing issues! I had a horrible experience with Beacon Plumbing last week. Marcus & Justin with Green Planet came out and did what needed to be done and explained everything to me. I don't have enough money to pay for the permanent fix right now, so they went the extra step to get my line as clean as possible to buy me a bit more time. Great service, good prices, and they're honest. I highly, highly recommend these guys!

“Welcome to home ownership.” This is my least favorite phrase in the English language. My wife and I are first-time homeowners and are still getting used to various problems and issues popping up that seem to have never affected previous owners. For example, basement flooding caused by some poorly (and illegally) done plumbing combined with record snowfall and three straight days of rain. As soon as I discovered the flooding, I began calling plumbers. I had never used Green Planet before but had passed their offices and noted their focus on being environmentally friendly, but knew little more when I called them. Of all the companies I called, they were not only the only ones who could get to my house before late afternoon that day (which was apparently the busiest day for Seattle plumbers in quite some time), but also the most helpful. I spoke with Tyler, who instantly gave me some suggestions of how I could stop or even just slow the flooding (at this point I had no idea what was causing it). Although nothing I tried was effective, I appreciated that his first priority wasn’t locking in the job but rather helping me solve my problem. The team who came that day, Erroll and Marcus, arrived just after 12:30 and began investigating the problem. Every time they thought they had found the solution, they instead found a new contributing cause to the problem. Regardless, and despite a demanding schedule for the day, they continued to search for not just a temporary stop, but a permanent solution. By the time they had figured out what was causing the flooding and how it could be solved, it was mid-afternoon and things were not getting better. I don’t know how another plumber would have handled this unexpected complication, but I felt comforted when I overheard Marcus on the phone with Tyler, telling him, “We can’t leave him like this.” Sure enough, a one-hour call had become a three-hour call. Unfortunately, the problem could not be fixed that day, but Marcus very clearly explained the cause and the solution, and we were able to schedule service for the beginning of the following week. Even though more rain came, and therefore more plumbing jobs, Tyler and his team were able to complete the job by time they initially said it would be done. Although I had to be at work while they were at the house working, his team stayed in communication with me and were absolutely professional and friendly. They were understanding of my concerns and kept me at ease while they were here at work. When the work was done, they made sure that everything was cleaned up and that our yard was restored to its original condition. I hope we don’t have any plumbing issues in the future, but if we do, Green Planet will definitely be my first (and hopefully only) phone call, and I recommend that they be yours as well.

We called Green Planet Plumbing because of a water leak we discovered in our home. We didn’t know where the water was coming from, glad we called. They dispatched Eero out the same afternoon who quickly started the process of locating the issue. He even took the time to explain to us the process. Eero found the leak which was coming from the upstairs tub, made the repair, cleaned up and even discussed the invoice with us. Excellent work, we now have our plumber!

Quick Response, for Small Problem

We had a hose bibb that did not work, and had trouble finding someone who would even respond to calls/email. Then we remembered driving by the Green Planet trucks on Fauntleroy. I submitted a request on their website and got a very quick response with a reasonable quote and upcoming availability - within a few days. I called Friday and they came on Monday (not an emergency for us).

Eeso walked thru the problem with me and had it fixed very quickly - did not even need any parts. He showed me what he was doing in case we had the same (stuck valve stem) problem again.

Green Planet will be my FIRST call next time!

Horrible. Had a clog. Was told there was a visit fee of 70.00. Fine. Was told once driver was out they'd give an estimate. Fine. Reality was that there was a flat fee for snake of 350.00 and jet of 500!!! Seriously. Couldn't believe that. Rip off. Why didn't guy on phone tell me that??? I paid the visit fee and sent the worker away. 1 hour and 15 dollars in a couple supplies from hardware store later I had the clog cleared by myself. Oh yeah plus the 70 for NOTHING!! Rip off!

As I described in YELP back in March when I had the misfortune of using Green Planet Plumbing. They did not stand behind their Estimate. They Charged me for time on the Job, while they went back to their Shop for the necessary tools. They appear to hang around as long as possible to insure they have more to BILL for.. The price for unclogging my Sewer was ridiculous. BUYER BEWARE !

Great communication, fair price, super helpful advice and most important very flexible - totally rolled with the punches as there were many! So greatful to have had an expert like Justin do all our projects.

Also, because it's nice, modern billing system that's easy to pay online.

We hired these guys to scope a sewer line. Unfortunately due to the old plumbing they couldn't get their camera down both the vent stack and the drain for one of the toilets. They re-installed the toilet and seal and didn't charge us for their time or trip out. Very fair company practice.

Quick to diagnose and fix. Didn't try to make a big problem out of what was just a small quick fix. I appreciate that they are totally trustable. They were recommended to be my a neighbor. Glad I called.

These guys are the best!!! As a property manager of 30 years, I can attest to the skills this crew possesses. Thank you guys, for being prompt, considerate and doing an awesome job on my difficult plumbing situation!
Michelene

Love these guys, they have helped me with a ton of work and are highly skilled and trained. The owner is even out responding to calls and does the dirty work, thanks Tyler and all the GP crew!

Had an estimate scheduled and i was unable to attend. Gave her a line about stuff they were not here for. Obviously in an attempt to gain more business. Caused a huge family argument. Found out they were feeding her bs.

Great service, efficient and reliable. The staff is professional and friendly, which is comforting for people working in your home and business. We definitely recommend this company to our friends and family!

Great service- immediately came over to fix a leak, knew exactly what to do and did it the right way (not the easy way), even on a Saturday. Would definitely call again.

They always show up and fix whatever issue we are having. They fit us in all the time even when they are busy

Top notch. Fairly priced. Great work and a nice crew.

Great service, great price, timely work. Highly recommend.

Great service

Justin and Matt were very professional. They explained what they would be doing and answered my questions.