Best Trenchless Replacement in Seattle WA

We have contacted Fox for an emergency service since one of our pipe burst and needed immediate maintenance. The technician walked into our house with no mask and no shoe covers. During this time (covid-19) we certainly hope that Fox are taking precaution and arrange preventive gears to take care of their workers and customers?It took Wayne 15 minutes to put only a stopper on the pipe and he came back and informed us the charges was $500! Wayne said he disagreed with the company surcharge policy and we can call to talk to someone. The telephone representative who picked up our call should have informed us about the weekend surcharges.We made a mistake by not communicating prior the technician started to work.I could have put a stopper ourselves and wait till Monday to fix the pipe in order to save $200 plus surcharge. What came to our surprises was, Wayne said the job was not done and will return on Monday and we had to pay additional $327 for another hour of work....so estimated $800+ for a small job.I called Fox right away to follow up on my case since what happened was not right. My experience changed from this point onwards, Kat the telephone representative was very professional and passed our case to her Manager to follow up immediately. Chad the Manager sent us another technician Rick, he fixed everything without additional charges. Chad listened to us and explained where was the problem and try to rectified the issues. He certainly showed that he cares and try to make amend.When Rick returned he followed all the protocol wore face masks and shoe covers....did everything he can to reverse the damage. I had to say the job was nicely done!I decided to rewrite my review here since we all made mistakes. What we valued is the follow up actions and this is how they stands on the market for 50 years.I will recommend to always ask the questions and found out what is required for completing the job up front.It is always important to make things clear, in the end it is both customer and contractor responsibility.

Wonderful service!

DO NOT use Beacon Plumbing. They charge $75 just to come to your door. My understanding from talking to the company is that the $75 was for a diagnostic. When the guy came he gave me a higher number $275 for a diagnostic. Then he lowered his diagnostic fee to $125. I told him nobody told me of the higher fee only the $75. There is no transparency. I feel totally deceived out of $82.58 ($75 plus tax). And the lady who took down the info reported the wrong issue.

I had a bad drain blockage and the first guy did not completely fix the problem, but Roto Rooter stood behind their warranty and the second guy - Farhad - did a fantastic job. I was pretty upset when he arrived but he was so nice and so thorough, and gave me great advice for preventative maintenance. I also really appreciated their responsiveness - for both calls someone was there within two hours.

It took another company over a week to send a plumber out to the job. When that plumber got there, he said he needed to bring in a camera crew, and that would require waiting another week! All the while, I had to keep the apartment vacant because it wasn't rentable without the repairs. Jim Dandy came out the same day I called them, analyzed the problem, and put me on the schedule for two days (not two weeks) later. Very pleased with the work and the fast response. Proper plumbing is always hideously expensive, and that's true with Jim Dandy as well- but if you're going to pay a fat price to get something done the least you can expect is that it will be done quickly and correctly so you can get on with life. Very, very pleased with this company and the job they did.

They always do a good job.

We had Nick and his crew replace older (1968) galvanized pipes with new lines for all of the fixtures. The water pressure had gotten extremely low from all of the buildup in the older galvanized pipes.
We had quotes from several other places and found Nick's price very fair and thorough. We were concerned about being able to access some of the pipes in the wall and he and his crew did a great job of minimizing the holes and repairing where they needed to cut. We can't even see now where it was.

The water pressure is now like a brand new house.

We highly recommend them.

This is the most unprofessional company I have experienced. My appointment was rescheduled twice, and a third time again without even informing. Worst of all, the receptionist at the Seattle location was the rudest person ever to talk to, and to top it all, she slammed the phone while I was speaking. I called back in great shock, and she did the same thing again! Would recommend staying away from this company.

My experience with Clearwater Leak Detection was great. Simon was very knowledgeable and found our underground pipe leak in no time at all. He took the time to show us the issue and explained how to prevent the problem in the future. He was able to perform the repairs quickly and put our leak fears to rest! They had all the equipment needed on hand to help us out fast. I will definitely call them in the future for any water leak issues.

Akers Outdoor Plumbing were professional in every aspect of the job. They were extremely knowledgable about the best way to install a new water line in a challenging yard with many mature plants and trees that they took great care to protect. I give them my highest recommendation.

We had a water pressure problem and Steve came out and fixed our issue. He had to dig to get to the problem, but through the difficult job, he was courteous, pleasant, and wonderful to have on the job. Thank you!

Very good service , Richard was extremely helpful will call again for future sewer issues

I recently used Green Planet Plumbing and Sewer to replace my water heater. This was not a straight forward job.

The water heater was tucked into a small alcove in my utility room and blocked by a small cabinet (with a sink) and a washing machine. The old 50-gallon unit had a power vent. I called numerous plumbing companies, including the largest in Seattle. I was faced with companies who: couldn’t come out and provide me with a bid until the following week, gave me astronomical bids, told me certain things were not possible, or insisted that I move the sink cabinet and the washing machine. Really??? One plumber said the job was too “messy” and wasn’t interested.

When my service technician, Justin, provided me with the bid, he suggested an idea others hadn’t and was able to do the job without moving a cabinet that every other plumber claimed needed to be moved.
Justin performed the service today - and I couldn't be happier. He is extremely knowledgeable, professional, conscientious, and personable.

I would also like to recognize Jeremiah. Due to the schedule, I would need to wait a few days for a new water heater. Knowing I had not had hot water for days, Jeremiah offered to do his best to see what he could do. Through his unprompted efforts, I had my new water heater the next day.

I am so pleased with my service that I brought over a neighbor who has rental houses, to meet Justin and asked for some additional cards to give to my friends in the neighborhood.

I’ll be taking a bath tonight!

The guys at Sewer Friendly took good care of me with a difficult side sewer situation at my home. Jaime kept me informed and provided helpful documentation. Rick went above and beyond when he made a DIY tool to clear debris from my line. Jason was full of integrity when he determined that my line didn’t need a service that I thought it did, and he didn’t even charge me. Thank you!

This guy's been servicing my projects for for quite a while now- very happy!!!

They're the only folks I trust for plumbing. Zach has every time come in and done the most professional, fast, and high quality work over and over. We have installed a basement bathroom with wezee's, fixed a leaking sewer line, and gotten a new water heater through them too. While prices might not always be the lowest, he always does the right work needed. For instance, my kitchen sewer line sprung a leak in my front yard. I had bids from $3500 to $13k. No kidding. Zach showed up and fixed it for $1400. Not because he did a patch job, but because he did the right problem solving. He knew that a blockage was likely causing the leak and he was right. He literally saved me thousands. I had 2 plumbers saying we needed to demo work through the house and Zach did all the work outside. This was huge. Love the guy.

There are plenty of Bellevue plumbing companies, but only a few get to say they are the best Bellevue plumber around.. they earn that title!

I contacted ProMax on a Sunday, via their web site, and explained that I had a broken water heater and was looking for a company that could replace it within a day or two. I was surprised to hear back within hours, and not simply from a scripted ‘customer service agent’ that was telling me someone would be in touch soon! This was a real person that actually performs the real work, asking for photos of the space and the water and electrical connections and asking about parking!! After some back and forth with those details I was provided an estimate and once I’d agreed to that I was put on the schedule for the following day. Two young gentlemen arrived on time and got right to work, dealing with the complexities and showing professionalism and friendliness and respect for the property. They worked efficiently and cleaned up well. One item that could be improved is their ability take payment - I needed my check book, which is unusual - but they explained that they had just adopted a new payment system and were working on electronic payment capability. I would definitely call them again.

Very good service did excellent job.

Good storm sewer contractor