Best Water Heater Repair in San Jose CA

Overall great experience today when the City of SJ signed off on my permit, and Cody filled in the exposed pipes and restored my landscaping nicely. Neat, quick work. The inspector, who used to be a plumbing contractor himself, complimented the under house sewer work.

Don't mistake friendliness for great service.

When we were renting, our landlord used these guys and the plumber that came out seemed nice enough. Since we weren't paying, what did it matter?

Boy, is it a different story when you foot the bill.

1. Quoted us over $6k to replace a bit of galvanized pipe and a water heater. We had another company come out and did everything for less than $2k, including an upgraded Rheem water heater.
2. To give you an idea of their prices, $300 to replace a shower cartridge (part is anywhere between $20-50 and takes 15 minutes) and $200 to replace a shower diverter (again, part is $20-50 and is a 5 minute job).
3. When we called them to do some warranty work, they came out and claimed it wasn't covered by the warranty and because they were able to clean out the offending part, they didn't have to charge us. Only $200 for the house call. WHAT?!?

Sure, they send you a text to let you know they're on their way and can use an app to email you a quote, but if you end up getting ripped off in the end, is it all worth it?

Great plumbing outfit. Ritchie and Victor are both talented and skilled.

My first experience with both Duey and Jaime from Local Rooter were great! They were very polite, professional and responsive. They came to my house promptly, found the leak under my house in 10 minutes, and had it repaired in 30 min. The price was reasonable. I will call them again with the next issue!

Very professional. The business owner came personally to my home and helped his worker with installing my new water heater! Went out of his way to make sure my needs were met. I Will highly recommend using their services.

I called Bueno one morning because our tenant said the hot water heater stopped working. Jimmy was there in a matter of hours. He did a fantastic job diagnosing, getting the new water heater and installing it all in the same day! Also, Jimmy was especially good at explaining the problem & diagnosis, alternatives to fixing the issue, price options, installation timing, etc. I recommend this company and would definitely use them again myself!

Service was great - would totally use again.

Good job. Very neat and clean while doing the job.

They were on time and very professional. He gave me three options to fix my problem. The job was completed in a timely manner and clean up was great. I would definitely use Mr. Rooter again! Thank you Brian.

It is a great experience working with Genmor Plumbing. The service they offer is very good and the prices are even better. I will continue to work with them in the future.

Good Technology!!!

I would definitely recommend $15 Sewer Rain. They answered my call right away, scheduled a technician on the same day, and my technician Martin was absolutely awesome. He was very professional, very courteous, very knowledgeable and he was in and out within 30 minutes. The value of his service was definitely worth the cost I paid for his work. Thank you!!

I do not normally write online reviews, but I feel compelled to leave a superstar review for Best Bay Plumbing and Rooter, for their quick, efficient, honest, and reasonably-priced service. After a recent bathroom renovation by another plumber, we were left with a shower which only produced lukewarm water. Once we became aware of the problem it was pretty clear that we needed to call in a more competent plumber to sort out the mixing valve. We tried most of the companies in the area. In most cases they refused to give us a quote even for such a minor issue over the phone, insisting to set up an appointment, turn up at the house, then quoting preposterous numbers much higher that what we knew the job would take. In contrast, once we reached out to Best Bay Plumbing and Rooter over the phone, Abel was happy to discuss the potential range of the cost including the potential replacement part and labor, all in line with what we know about the store prices for said part and within normal expectations. When their technician showed up at the house, he actually found out that nothing was wrong with the part itself, it had just been improperly installed and needed to be reinstalled. It was done within five minutes at a minimal cost, saving us the cost of the part that another plumber who checked out the issue and gave us a repair quote told us we would need to replace. We are grateful to get the issue solved with no drama and to know we can call Best Bay Plumbing and Rooter next time an issue arises.

Garbage disposal stopped working right before we were about to cook a big dinner. Called Miracle Plumbing expecting to have to pay extra for emergency service. Judy answered the call and offered to help over the phone. Told me what to do and it was fixed in minutes. Felt like I was talking to family. Will be using them every time I need plumbing service

Great service! Very quick response and low cost. They came out, inspected and repaired my gas pipe before the other places even returned my calls. Even PG&E was impressed by the response time. Happy to recommend!

They were very fast! Next day appointment and they found me a slot despite sending request late at night. They came in and did the fixes quickly and professionally and with very short lead time. They were very courteous and professional. Henry was very professional and Jose did a great job with very high quality and professionally.

They are straightforward about the cost and will not nickel and dime you. If you say you can do the job they will help you and not just try to make cash out of you.

10/10 service and courtesy.

On time and on budget ! Had a few minor quality issues.

Giovani is amazing and I'd highly recommend him and his company for your plumbing needs!! We've used his company a few times over the past year on a variety of projects like: replacing our water heater, repairing a busted pipe in our kitchen, cleaning out a few sink drains, and repairing our garbage disposal. Giovani is extremely communicative, personable, and trustworthy. After inspecting the project he explains the process he'll follow to fix/replace the item, the time it will take to complete the work, and the cost to do so. There are no hidden fees and Giovanni has always finished the project in a timely manner.

If you need help or have a special plumbing need, Giovanni and SJ Drain and Main is the place to go!

I've used all 3 companies and have been extremely satisfied. Ben Franklin plumbing installed new toilet yesterday. Javier was great....very professional and courteous. I will definitely request him in the future.

Glad I'm a customer of this group of contractors.

We had a mess when the laundry room drain backed up into the garage. Ricardo came from Allstar Plumbing. He followed the pipes from the drain to make the repair. He did a great job. With three kids, I couldn’t have been without my machine.