Best Air Conditioning Service in Reno NV

Mike and Matt are very professional, polite, tidy, and they do great work. They went above and beyond with my shower drain problem and in the process actually managed to fix a different ongoing drain problem I’d been having for years in my old house. I’m beyond happy and would ring them up straight away if some other plumbing issues come up.

Most professional crews I have ever worked with. Very punctual, professional and Great attention to detail. Would highly recommend these guys!!

Never call anyone else. These guys rock! Fixed my AC on short notice. It broke at the worst possible time. Didn't charge me an arm or a leg either. Totally recommend Alexander Mechanical.

They were both good. Gave us options and answered all questions we had

I had five bids to replace a 48 year old furnace and AC unit, spending a full day with the respective sales people. RHP was not only the lowest bid but were able to start the job the next day! Our furnace was not operational and it was cold, so getting it fixed quickly was very much appreciated. The service was outstanding and completed in just a day and a half. Brandon, Kirk and Kenny were a good team and obviously knew what they were doing. They gave honest thoughtful answers and went the extra mile to complete all of the little details. Brandon said that they do the job the way they would do it for themselves and I really believe that. We also changed out the Wi-Fi thermostats that NV Energy had installed with a Honeywell product which is demonstrably better! They have an excellent long term reputation for a reason which is why I called them first.

Of all the estimates and calls I made, Zach was quick to respond and so professional and courteous. Made me feel comfortable and educated me on what needed to be done in layman’s terms. Pricing was very competitive and he won because of his great customer service. Thank you Zach!

My team was Mike, Jason, Dan, Mark, Tim, Chelsea, Pam, Jay and Cheri. All of them were very nice, respectful, and knowledgeable in the service they provided. They provided installed a complete new system, from quote to completion, within a week. They followed through with needed adjustments, immediately, no delay. I do highly recommend them.

I wish I had more stars to give Wiley's. I am so thankful for Wiley's and their customer service - I WAS a customer of Sierra Air, do not use them! Sierra Air came out to do yearly service, I was on their preferred service program. Technician that came, did not seem confident in what he was doing, spent time in attic and finally came down and said we have a problem, discovered the heat exchanger unit had cracks, corrosion and stress and there were traces of carbon monoxide through-out my house. Mind you, I hire a company to be able to trust them. The technician could not answer my questions, just asked if I had space heaters, I said no, and he basically had nothing to say, I called his manager, he started asking my questions like, am I experiencing headaches etc. Also, I have detectors in my house none of them have gone off. So you could imagine how I was feeling at this point. They said they would send out a new tech which turned out to be from their design department. Turned out the first technicians tools he was using was faulty and was not working properly. At the end of the day, this guy had me talked into a sale of 7K, and pretty much worked off my emotions and fear.

Luckily, I spoke with a friend, referred me to Wiley's and I got a second opinion right away, Mike with Wiley's came out right away, he was very knowledgeable, eased my mind and made me feel comfortable that I was safe. He went through my house checking for monoxide, no detection. He said I do not need to replace my heater, that my heater was working fine, there was no detection of carbon monoxide and when I do need to replace it, it would be around 4000, not 7000. I asked him if he thought I should have them service the unit just in case Sierra Air didn't do it right, he said he was not comfortable charging me for a service I did not need. He went further on to explain how the monoxide detectors work, what to do if one did go off and that if I needed anything to please reach out to him. When I asked a question, he knew the answer. I also have a friend that works at a plumbing company here in town and also said Wiley's is fantastic.

If you want someone you can trust and a company that is honest and doesn't work off commission, reach out to Wiley's they are the best and looks out for your safety and best interest

I have used Jet for Years they have always provided great service. This last winter my furnace went In the evening. I called them at 8:30pm and spoke to a live person. They were able to find room in there schedule to come out the next day! They are my first and last stop when I have a plumbing or heating problems.

So refreshing to have someone be honest! Nick was very informative and helpful. My air conditioner is a goner, but he tried to save it anyway. I would call them again everytime!

Great customer service! Was able to schedule my water heater install the next day. Technician provided clear communication and performed a very clean and professional install. Would definitely use again!

Mike made the service call..neat, polite, and knowledgeable
He fixed a problem that was not fixed.on our last service call.
We have used Savage for our kitchen,bath, upgrades for 15 years, as well as all of our plumbing service needs
Except for one minor incident their work and products have been outstanding, great company.

Great service, communicates very well, high level proffessional