Description
Nevada Heating, Cooling, Plumbing, Fireplace has been serving the Reno Sparks area since 1973 performing service, replacement, and repairs on heating, air conditioning, plumbing, and fireplace systems. Nevada Heating, Cooling, Plumbing, Fireplace is a second-generation locally owned and family-operated company that has built its reputation in the Reno-Sparks community through word-of-mouth referrals. We're also the home of the largest indoor fireplace showroom in Northern Nevada!
SERVICES
A/C filter replacement, A/C system maintenance, A/C system repair, Cleaning, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Installation, Repair HVAC, Thermostat repair, Air Conditioner Unit Installed, Air Conditioning Repairs, Broken Furnace, Central Air Conditioning System, Cooler Repairs, Emergency Service Call, Evaporative Cooler, Gas Furnace, Gas Lines, Heating And Cooling Equipment, Home Insulation, Leak Inspection, New Gas Fireplace, Plumbing Service, Repair All Brands And Models, Routine Maintenance, Safety Inspection, Tune Up, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Fireplace Inserts, Gas Fireplaces, Pellet Stoves, Wood-Burning Stoves,
Reviews
We were concerned our gas fireplace was broken when we turned it on and the room filled with a burning smell and haze. We called Nevada Heating to come diagnose the issue and the technician, Drake Schultz, was very professional and thorough, checking carbon monoxide readings, the flu, even ducts in the attic to see if there were any leaks. It came down to a dusty fireplace issue, but he made sure to eliminate anything else before he came to his decision. We appreciated his professionalism and thoroughness. Even though it turned out our fireplace is in good working order, we are thankful that Nevada Heating came and gave us some peace of mind.
We have had 3 companies to our home to fix the gas fireplace..no one could figure it out until today. Then Drake Schultz showed up today and bam!! It's fixed.
This was by far not only the most educational service that i have ever been provided but my technician jacob hahn was also extremely friendly and helpful with any questions I had
Esther Walters
7 months ago
Gas fireplace needed tuneup and cleaning. Their tech, Nick, did an excellent job checking everything and cleaning - the list was long - I was amazed. Nevada Heating usually has a coupon in the ValPak we get in our mailbox every month to make it easy and worth using. I’m a very satisfied customer. It’s not only clean, but it’s never been so warm!
Cherie Williams
a year ago
Jacob Hahn and Myles Skinner did a fantastic job for us. Both techs are very helpful and represent your company as extremely professional.
Jane Bucknam
10 months ago
Myles came today to see why my furnace is not working. He explained what the problem was and went over carefully my options for repair vs. purchasing a new furnace. He was very thorough in explaining the differences between two kinds of furnaces. In the end, I decided to purchase vs. repair. Myles helped me with the payment plan and got everything all set up. He forwarded all the information to my cell phone making sure I received everything. Finally, I was very appreciative of Myles for helping me to get my gas fireplace in my living room up and running again with the pilot light on. Now I will have heat for my piano students in the living room while they have their lessons until my new furnace is installed. Overall, I thought both the receptionist Shenelle who helped me get someone to come over in one day vs. waiting two days and Myles who explained everything so well were exceptional. I am very pleased with Nevada Heating employees I had and look forward to my new efficient furnace and thermostat.
Angie Osentoski
2 months ago
Great service from David M. Walked me through all the details and potential problems.
Estelle Dohr
2 months ago
Today I had my Havac install through Nevada air and they sent me three installers which I thought was great They were Spencer Christian and Garrett so professional so nice .They did such a great job. I was very pleased with the service Thank you very much I highly recommend this place to anyone.. And I also want to thank Jacob who originally came and gave me the quotes what the installation was going to cost and it all the paperwork for me and he was so knowledgeable and he was very professional I was really impressed I'm very impressed with this company Thank you very much
Brianna Carter
10 months ago
We have always been impressed with Nevada Heating and Air's service and professionalism. Nick R. serviced our furnace; he was friendly and did an awesome job. Thank you!
Tom O’Connell
4 months ago
Nick R fielded my numerous questions well and was professionalthroughout.Tom O'Connell
My technician Shamar Emens was very professional and friendly kept me informed of all the work being done he’s an asset to your company
Lynnette Burres
10 months ago
Jacob Hahn serviced my heater. He did a fabulous job on my heater and explained everything to me. He was professional, kind and new what he is doing. Thank you Jacob!
Donna Abrahamian
2 weeks ago
Quinn did a most wonderful job on the heating system! He went through every step with us and recommended a new air scrubber, which we did purchase!
He deserves a 5 star rating!
Kiyoshi was on time, very personable and professional. He is a great representative for Nevada Heating. Great job! We’ve used Nevada Heating for our heater, AC, and hot water heater. No complaints, always great service.
Shamar was very pleasant and informative. Very professional. Thank you Shamar!!
Rebecca Shannon
5 months ago
He was so nice professional and nothing but informative. I would recommend 100% everytime! Thank you Nevada heating and it!
Great service and advice on aging furnace. Presented multiple options to address. Good value provided.
Liz Chisholm
5 months ago
Drake Schultz showed up at the time he said he would. Communicated with us on what he was doing and reassured us our heater was in working order.
Will definitely use them for all of our maintenance needs!
Our tech Shamar Emens was very personable and professional!
I had new counters put in and Nick Rumbaugh did the disconnect on 08/03, although there was a delay in the arrival timeframe provided, when Nick arrived, he apologized for the delay and he was professional, courteous and took his time to get the task done correctly. He went above and beyond when I thought the dishwasher needed to be removed. At the very least, the top brackets needed to be removed and he unscrewed the brackets for me. It was a big help before such a huge endeavor. On 08/04 Nick Rumbaugh and the Operations Manager Nick Rehman both came to my home to reconnect the plumbing and connect the new faucet. There was a need to get additional supplies and they were quick in running out to get the items needed. There was initial concern with the disposal flange, but I was reassured by Nick Rehman that it would be good and hold. Without knowing that they provided more service than what was required, it was a nice surprise that they went ahead and took care of everything for me. It looks clean and professionally done under the sink and my new faucet is working well. Thanks to both Nicks for there professional, courteous and expertise in completing this job for me. I recommend Nevada Heating for your future projects.
Lindsey Villodre
a year ago
Jack and Nick were excellent. They were on time, explained to me the process, checked in if certain placement and drainage areas were ok and even took the time to teach me how to use my new water heater and troubleshoot it if needed. I appreciated their professionalism and would definitely recommend this service.
Thanks Shamar for the good work
Technician Quinn was awesome evaluating my issues and set me up with new ac and furnace. Installation crew Garrett, Jeff, and Spencer were awesome they were very professional and courteous im very happy with Nevada heating . Thank you guys
colleen pestana
a year ago
Jacob and Drake were the technicians that did the repair. Jacob provided detailed explanation of what he was doing. Drake arrived later to assist. The system was diagnosed and the cause of the problem was detected. Both were courteous and professional. Very engaged with the job they were doing. Provided the quote(s) as I asked them to as a comparison to my also purchasing a service contract with the company. Both exhibited a keen interest at making sure of customer satisfaction. Their work was exemplary. They are to be commended for a job well done.
David M. is absolutely the BEST! He is professional, knowledgeable about his products and service and kind , courteous and friendly. He helped me make decisions about what would be best for repair without any pressure. I thoroughly enjoyed working with him.Thank you,Diane Rolfs
Carol Pallesen
a month ago
David M is helpful & friendly and has a compassionate, kind nature. He is an asset to your company. Thank you!!
Angela Jordan
3 years ago
The service tech, Eric, was excellent and very polite. He explained everything he was going to be doing for an A/C tune up. It's a 23 year old unit and we never had a tune up done. He explained all the results to me and which numbers were great and parts that could start to go out with the age. He replaced those and even showed me the old part to let me see what can happen. And these parts should allow the unit to continue to operate correctly. My hubby and I used Home Energy Experts last year to replace out 22 year old hot water heater and they were great then as well. Nice people and great company!
Home Energy Experts recently changed my furnace and installed an air-conditioner in my home. My technician James Mckenzie ensured I got the right equipment for our home including (a much needed) ActiveTech (due to having 3 dogs). Clinton and Roger were extremely professional and paid attention to every detail ensuring that our home was protected during the instillation and clean when the job was complete. In addition to being courteous and kind Clinton and Roger were also warm and caring when interacting with our dogs. I give them 5 stars and recommend their team for any residential heating and air conditioning needs.
They were prompt, friendly and efficient. They installed a new furnace and AC. They worked consistently all day to get it all done in one day
Andrea Masek
6 months ago
I am highly impressed with David's visit to clean fireplace and check furnace. He was extremely knowledgeable, professional and thorough. I would definitely recommend him to do the job. Thank you Nevada Heating and David!
Leslie Schaffer
a year ago
It was time for a fireplace cleaning for sure! Manny did a great job. He knows what he’s doing and has a great personality too!
The installer’s did a nice job, but were not able to set the thermostat properly, also not able to come back to reinstall the air conditioning coils until January, so for the past month we have to manually set the thermostat
David M was very personable and professional! Looking forward to him coming back to service my air conditioner and furnace later in the year. 👍
Today we had technician Rich Hilstad come out and discuss heating options. He was extremely thorough, honest and professional. This is the 2nd heating estimate we've inquired about, the 1st with a different company, and the professionalism and integrity difference between the two companies was profound. We appreciate Rich's approach of wanting what is best for us at the home owner and we could really feel that from him.
Lorie Hockersmith
a year ago
Nick came to my home to do maintenance on my air conditioner. On time, friendly, and knowledgeable! A great job done! Thank you!
Joanna Garrabrant
11 months ago
Jacob Hahn was very professional and friendly. Explained the problem well.
Edited to add: Ed and Kevin did a great job installing the new AC unit.
Helpful on explaining the problem and fixing the issue. Actually take time with the customer rather doing the job real quick and asking for the money.
Called for Water Heater Repair. Was told the gas valve was broken. Part was on warranty but the labor was not. Was told to call Ira Hansen Plumbing because Nevada Heating refused to do the repair, but charged me $168.00! That's right. I called a company that claims to repair water heaters, and was charged $168.00 to be told what was wrong and to call a plumber. I can't tell enough people to stay away from Nevada Heating!P.S. Ira Hansen showed up early, and fixed everything that same day.
I had an issue with my Bryant gas furnace. It wasn’t blowing hot air and would continuously run the fan. Miles from Nevada Heating was able to diagnose the root cause as the circuit board and resolve it. I was happy with the service and pricing, so I’d recommend to others!
David is very knowledgeable and professional. He quoted and sold me a system today 😄
Anthony Czarnik
a year ago
Brandon P. has always represented Nevada Heating as the very best HVAC (and more, I know) company in Reno. Timely, professional, great communication. He even puts the little booties on. If I had a single daughter his age I'd try to get them to go out... that is if Brandon is single, which I don't know. 🙂
Rick Winfield
4 months ago
Regular annual checkup and cleaning, been working with this company for years and they’ve always treated us right.We appreciated Shamar’s extra effort in cleaning up and making sure everything was working correctly the day after!
David M. professional and extremely knowledgeable when it comes to your HVAC System. Installed Air Scrubber into existing system to complete the full home purification process too.
Paul Van Dort
4 years ago
Once again we signed a 3-year contract for our annual furnace maintenance. We've been doing this for more than 21 years. It's well worth the money ... a great value, and wonder service.
Walter Gilmore
3 months ago
David M.
Installed scrubber box . Serviced unit.
Very good work. Scheduled filter upgrade. Checked for proper operation.
Very pleased.
Jennifer Campbell
4 years ago
I belong to Home Energy Experts' Comfort Club Plus. They come out once a year and check out our furnace, clean it and get it ready for the winter. This service helps the longevity of our furnace and makes sure the level of carbon monoxide is safe. Nick was wonderful. Took the time to answer our questions and concerns. I have been a client with Home Energy Experts for over 2 decades! Highly recommend!
Courtenay Burns
9 months ago
Jacob was a fabulous tech! Spent a lot of time, very professional, and a generally nice person.
Consuelo Ramirez
a year ago
Jacob Hahn performed the yearly HVAC system maintenance at my home. He was on time, professional, and able to answer all of my questions. An overall pleasure to work with. He was able to give me a summary of my system, as well as a list of future concerns that may affect me in the coming years.
Alice Wieland
4 years ago
Someone came to do a furnace tune-up in 2016 and changed the setting for the combustion on my furnace. I called and asked them to come back because the furnace wasn't running as efficiently as it had been before their visit. The person came and checked and gave me another list of things I should do and said they don't alter combustion settings. Today I had someone for Sierra Air take a look and they told me that the combustion setting had been set too low. All of last year I paid 30% higher energy costs because of this. I have a relatively new system - the house was built in 2006. I do not trust this company and feel like they are looking for things to charge expensive fixes for. I will not use them again.... and I would recommend watching the technician while there if you do decide to use them.
Theresa Gandolfo
a month ago
Quinn was very helpful, professional and personable. He did a thorough job explaining our options and helping us making a decision on the work to be done.
I had the pleasure of working with Nick Rumbaugh. He was timely, professional and did a fantastic job cleaning/maintaining our AC unit. I was provided pictures and thorough explanations for everything that was performed. I cant thank him and Nevada Heating enough for the exceptional customer support. It's not very often that you find a company that cares so much about their customers.
Micah Miller
2 months ago
We had them perform scheduled maintenance on our a/c unit. Myles came on time and we were very pleased with the service. He was thorough, courteous, friendly, and explained any issues in a comprehensive manner that made it easy to understand. We are very satisfied with their work and will be calling them for future work!
Delinda Norvelle
a year ago
Jacob hahn and Nick Rumbaugh were wonderful. They explained system maintenance throughly. Very effect. Will use them again. 5 stars.
Jason Shelton
2 years ago
I was very happy with the service we received from Nevada Heating. We had to have a replacement AC installed and the bidding process had been difficult with other businesses. Nick was responsive to all my questions and was very thorough in determining what was best for our home and family. The installer Edward did a great job on the day and was also made sure I knew what to expect.Overall the service and the quality of the installation made me feel comfortable with what turned out to be a big decision and purchase.
Monique Pomerleau
6 months ago
Jacob Hahn at Nevada Heating provided a very thorough maintenance of our pellet stove- even cleaned the flue from top to bottom. Our stove is running great. Excellent customer service and very knowledgeable. Thank you!
We found out today that our AC had gone out and they were able to get a tech out to us withing a couple hours. Kyle Pearson was our technician and he was very friendly and extremely thorough. He was able to explain our issue and provide us with helpful options to get us back up and running. Nevada heating will be our go to for our home needs!
Shamar was excellent. Thorough, professional, courteous and did an amazing job. Couldn't be more pleased.
Richard Davies
3 months ago
David M. was on time and professional. He was able to install a soft start system on my ac unit which will improve operation and lower amperages to ac motors. Above and beyond customer service and knowledge. -Richard O. Davies
Jonathan Chappell
a month ago
Shamar did a great job!
David m helped me understand all things, I appreciate him a lot
First review ever, but I have to share our experience. This company USED to do a great job, now they are absolutely TERRIBLE. Our technician, Miles' diagnostic assessment was nothing more than I had done personally. When I asked about repairing the furnace, we were just pressured into replacing the entire unit. I am confident we paid at least double what other HVAC companies charge, but our house was freezing and we had to agree. They provided an estimate to replace (again, not repair) our water heater as well for $9,000, we got it done for $4,300. Then the installer, Roger, and his crew did a poor job, and now we can't replace our furnace filter. I let them know of this issue and still no one has ever called back. Please save your self a lot of money and frustration and use someone else. I highly recommend Silver State for HVAC, Dave is awesome. Also for plumbing call Best, Joe and his crew do a great job and are fairly priced.
Tomas Macaluso
2 months ago
Kyle Pearson did a great job taking care of us. Thanks for sending him out
Steph Gonzalez
9 months ago
Service professional, Jacob Hahn, was great. Told me exactly what was going on with my heater and gave me options. Thank you!
Home Depot connected me with one of their go-to contractors. Nevada Heating removed a very decrepit swamp cooler, and installed a new, larger one, at my sweet little rental property in Sparks. The job cost was crazy high! WoW!! No clue it would be $6k!!I needed it done, QUICK however, and didn't get other estimates. :(The two young men were professional, careful with measuring, and keeping area free of debris as they worked on upgrading power supply to unit, adding new copper water line, at a more convenient location. Then enlarging exterior/interior wall opening, where unit attaches. The inside finish work, frame put around vent opening, looks very clean and pretty.The tenant has reported that it keeps them COLD. When summer heat finally hits? The new swamp cooler is going to serve extremely well!! Thank you much, Nevada Heating!!
linda Wiener
5 months ago
Myles is your “ACE” provider. He will be your next manager!
Spencer, Garrett, Kevin did a great job on my ac and took good care of my home
Victor Gonzalez
2 years ago
Oscar was very professional and personable. Very respectful of our home and seemed very thorough and knowledgeable with the work be performed. Stove is looking and working great. I'd gladly recommend Nevada Heating and especially Oscar for any HVAC, plumbing, pellet stove or fireplace needs.
Peggy Beltzner
7 months ago
Myles did a great job plus! He is very knowledgeable and I hope to use his services in the future. Thank you for sending him!
Jeremy De Los Angeles
a year ago
Kiyoshi did a great job cleaning my AC unit for the summer and making sure that I understood the status of the unit. He was very professional and walked me through the entire process, even recommending the furnace plan for the winter.
Lynne Charlat
5 months ago
David M performed remarkable work and excellent service when servicing our fireplaces. He represents the standards of Nevada Heating and Air to the highest level.
Randy Poteete
4 weeks ago
Very professional and courteous. Shamar was very polite and helpful. He suggested we get a hard start and an air purifier which we will probably do in the near future. Service was great!!!
Jordan Stiteler
6 months ago
We have never had maintenance done on our fireplace before and it looks brand new and works so much better! I didn't know why to expect but I am blown away! Jacob and Shamar were extremely helpful, friendly, and great communicators! I will definitely use Nevada Heating again in the future. Thank you for a great experience!
Debra Canestrini
11 months ago
Yearly maintenance done on my cooler and start up for my heater. Myles was extremely polite, clean, knowledgeable, and thorough in his work. You are lucky to have such good employees.
DC
Stephanie Spensky
a year ago
Bailey was so nice and professional when she scheduled us and squeezed us in next day - and Jacob was fantastic! He was on time, he explained everything clearly and was super professional. He spent a couple of hours making sure our system was fixed and working properly - would highly recommend this company!
okay, everything was just as great as it always is with Brandon. He helped install my unit 3 years ago and now he does maintenance. He is so personable and such an asset to your company. I give him an A-1 rating.
Shirley Handlin
8 months ago
This company was great. I had a few complications with a new furnace an older home. Justin Anthony Chris and Tony did excellent getting this job done with all the obstacles they had to work around.
Rich did an excellent job repairing our water heater the day we called. He explained the problem and took care of some unexpected issues. Couldn't be happier!
Myles serviced our unit today and was absolutely incredible. He was so polite, professional, and speedy. I also really appreciate how patient he was with me not knowing anything about my house and where everything he needed to access was. Will definitely be working with him again :)
Nathan Ajhar
7 months ago
Jacob Hahn and David did a fantastic job on our gas powered 'pellet' stove. We called for maintenance which they took care of quickly and thoroughly, along with some nice additions like ember stones added. Very knowledgeable and learned a lot about this stove I've had since I moved in! Also took them up on the offer to upgrade to a remote control system that which took this heater to the next level and will see much more use. I will definitely keep Nevada Heating in mind for any future repairs or maintenance on more than just my stove now.
Garrett and Spencer did a wonderful job replacing our broken heater and outdated A/C with new equipment. They also added an additional duct and vent.Garrett even helped roundup one belligerent cat.Excellent workmanship. Took longer than estimated and desired, but that is the price of excellence.
Suzanne Harris
3 months ago
David M came on such short notice and was so helpful and professional. Thank you for this, I will definitely be using this company again because of this experience. -Amanda Elliott
Fireplace service & maintenance by technician Myles Skinner 11/2022.
Myles was extremely knowledgeable, professional & offered 5-star customer service. Fireplace looks & functions like new! Highly recommend him & this company.
David M , provided great customer service!
Valerie Davis
3 months ago
David m. Is top notch. Professional And knowledge. Recommend Nevada heating and david- he is a great hvac technician.
Janet Carnes
10 months ago
Jacob was very thorough with the maintenance. He showed photos of his work. He is careful when cleaning. He is friendly and informative.
Rich H. came out this morning to look at my AC. Unfortunately, because I live in a HOA community I am unable to replace the old refrigerant lines & therefore NV Heating is unable to replace the old AC unit. In order to replace the old AC unit, they need to also replace the old refrigerant lines. Other AC companies never even mentioned this. If you don't have the correct refrigerant lines, there is no guarantee that the AC unit will work efficiently. I am so glad that I called them & appreciate Rich's honesty. If I have any other concerns with my furnace or ac, I'll be sure to call them.
After a misunderstanding and a missed appointment, the manager called and we were able to straighten it all out. Someone came out the same day and all is well. The gentlemen instantly understood what our problem is and is working on solving it. An estimate, etc. will be forthcoming. Very friendly General Manager who stepped up and helped us out. Thank you.
Jacob Hahn was prompt and responsive to my repair needs. In addition he was patient and respectful in answering my questions.
Amanda Bevans
5 months ago
Drake and Kyle came to inspect my broken water heater and they were very professional and nice! They went through their findings and my estimation for a replacement which was clear. Thanks Drake and Kyle!
I contacted Nevada Heating to take a look at our A/C. Their tech Jacob Hahn was exceptional. He was extremely professional and knowledge. Thank you for doing great work!
Jacob Hahn came out today to do our annual AC maintenance and he was friendly, professional, and thorough throughout his entire visit, even with my curious kids and dog running around. He took the time to explain how different aspects of the system work and what my options were to make improvements, with absolutely no feeling of pressure to make those changes before I was ready to do so. I highly recommend him and Nevada Heating!
Myles was very professional and explained what he was doing. Told us what the problem was and gave us an answer. We would definitely have him again.
Christopher Smith
2 months ago
Shame was very professional and knowledgeable. Very much appreciate his work ethic.
Rich Hilstad came to our home to consult us on our possible options for heating our home this summer. He was extremely knowledgeable and professional. We are so lucky to have had him come to our home to help us make these big decisions.
Gina Greenlees
a year ago
Drake Schultz; was my service professional for my heating issue. Drake is exceptional at what he does for both the customer and for Nevada Heating, they are very lucky to have such an amazing employee at their facility. I highly recommend Nevada Heating, they are prompt, friendly and go above and beyond. I will use them for many years ahead.
Jacob Hahn took care of our service today and did a wonderful job. Polite and courteous, happy to have him back next time!
Tee Worknprogress
a year ago
Jacob Hahn was a pure treasure and knows his job,He was very knowledgeable and very helpful and SUPER NICE👍WHICH MAKES A BIG DIFFERENCE IN THE WORLD TO ME, CAUSE THAT MEANS HE LOVES HIS JOB AND HELPING HIS COMMUNITY ❤️ SUPER GREAT JOB JACB I THANK YOU FOR YOUR SERVICES AND WILL BE LETTING EVERYONE KNOW THAT THEY TAKE CARE OF THEIR CUSTOMER'S ❤️🎊🎉💯
Debi Gonsalves
4 months ago
I couldn't get my heater to come on, so I placed a call to Nevada Heating. They came out the same day. Nick was very pleasant and knowledgeable. He answered all my questions and explained some of the inner workings of the heater. I was very happy and satisfied with the service.
Home Energy Experts were contracted in spring 2018 to solve a problem for us with our low end track-home existing built in gas log see-through fireplace that was totally useless in its value for producing useable heat. We just did not use it over the past 16 years and we considered removing it altogether or moving. Randy, at Home Energy Experts presented us a new better brand/model that would fit into the space, also with see-through visibility between rooms and increased heat output. Their installers, Clinton and Ed came over to remove the old and install the new. They worked swiftly and carefully keeping the mess to a minimum. Now we have a super nice fireplace that we love and use every day. Glad we didn't sell the house and very satisfied with Home Energy Experts. We recommend them as a high quality, reliable dealer. Money well spent which changed the way we now enjoy our home. It was a good experience without any snags or problems by people who are pros in the true sense of the word. We believe we got our money's worth in value, comfort, usability and enjoyment.
Jolene Whelan
2 months ago
Our ac went out!! In the middle of July!! I called 4 different companies and no one could help!! I called NV Heating and Seanelle answered and she was so kind and really cared to help us!! She sent Jake out to us the next day. He walked into our home and right away was kind. He told us what he was doing, explained everything, every step of the way. When he was finished figuring out the problem, he came into our home again, as a friend and let us know what we needed to do. It definitely wasn't going to be a easy fix but when we asked him what he recommend we do, he was honest and forthcoming. Jake didn't make is feel like he was just trying to get money from us. He actually cared what was best for our family, while also making it possible for us to have a good, running, working ac and heater! Once he explained all of our options, answered all of our questions and listened to us bicker back and forth (me and my husband) we felt like we were making the right choice. Jake scheduled our new equipment to be installed that Tuesday! Very fast turn around. Anthony and Jeff came out early than I thought (they called first) and got to work. They were professional, kind and funny! They both worked so hard but I felt very confident in the job they were doing! Our AC going out in the middle of July was terrible! But Jake, Anthony and Jeff at Nevada Heating and Air saved us!! They are such a wonderful company and we are so grateful to all of them!
David M did a great job 👍👍👍👍👍..
Krissy Andrade
a year ago
Jacob was awesome! Came in and performed the annual fireplace maintenance and he was quick, efficient, friendly and professional. Will be using him again for this as well as any other services we may need.
Bonnie Likes
5 months ago
Quinn was proficient and professional and kind!
I'm going to consider an air-conditioner installation by Nevada Heating.
Thank you, Quinn!
Heidi Healy
10 months ago
Brandon came to my house over the summer and did maintenance on my A/C system, cleaned up the equipment and removed an unneeded thermostat that was splitting the system. It’s worked so much better since he made this change. He was super knowledgeable!Nick Rumbaugh did a great job on maintenance with my heater and water heater this week. He went through pictures with me to show me what the equipment looked like and potential issues in the future. Very professional.Highly recommend them both.
Drake came out to look at the fireplace in my new home. He was very professional and was able to troubleshoot the problem quickly, as well as install a remote controlled system. An upgrade from our previous set up!
Kaitlyn McNeil-Segovia
a year ago
This company is always extremely professional and knowledgeable. Today, Jake came out to do routine maintenance on our A/C and furnace. Went over everything with me in depth. Was very polite and kind to myself and my kids. Will definitely continue using this company.
Jeremy Avenier
5 months ago
David M showed up on time, completed the maintenance and went above and beyond on helping us clean and maintain the unit in the future.
Sean Liebhard
9 months ago
Jacob Hahn was incredible. Our furnace went out due to overheating. Very very thorough diagnostic and repair. Response time from the whole team was stellar and we are very pleased with the work and Nevada Heating.
Hands down Brandon Westfield is very knowledgeable in what he does ill never go through another heating and air contractor again . Very professional and hands on .highly recommend for anyone i know
David was very professional and courteous.
Christina Oseguera
8 months ago
The entire team at Nevada Heating is fabulous. From Myles at the initial appointment to Ed, Garrett and Shamar replacing our furnace. Everyone was very informative and a delight to work with. Definitely 10 for 10 recommend. Then will be the only ones we call going forward.
Angelique Homm
2 months ago
Wow, just wow! Anthony and Jeff installed a new AC unit in my attic. Both gentlemen were very professional, kind, friendly and respectful. They were all around fantastic! Great customer service from everyone with this company. I highly recommend Nevada Heating. I’m very happy with their service. Impressive.
Marie Weinheimer
10 months ago
Jacob Hahn was a very professional and efficient. Will be asking for him to come out again. Appreciate his professionalism and the time he took to explain what he was doing.
David m. Is great! Highly recommend- very professional, knowledgeable and helpful!
The lady over the phone was soooo rude and unwelcoming that when I needed to call for service a second time I decided to call a completely different company so I didn’t have to talk to/deal with her.
This was my second time using Nevada Heating and Cooling. I was happy enough with their service last year to go ahead and sign up for their preventative maintenance service plan, which includes annual tune-ups for both the AC and furnace units at a reasonable price. I also decided to add my tankless water heater to the plan as I have no idea how to service those things myself and it hadn’t had a descale done since install. The day of the appointment, the tech Quinn was on time and very professional. He was able to find that the installer of the tankless water heater (different local company) hadn’t installed the natural gas line properly, causing a small but noticeable leak which he fixed - no doubt saving me money in the long run. Still a very happy customer here and looking forward to the fall furnace service.
Samantha Addison (Sam)
5 months ago
Myles did a great job. He was informative, flexible, patient, and transparent. He clearly takes pride in his work and is proud of the company he works for.My Rottweiler had chewed the communication wires making the ac blow hot air. Myles not only remedied the issue but he also made the fix so that my dog wouldn’t chew in the future. Overall he did a great job and worked well with the other vendor on site. Very professional and personable.
Simon Williams
6 months ago
David M was super professional in all regards. Did a great job servicing our fireplaces and explaining what he did. Highly recommend his service and work
Cynthia Martin
3 months ago
David M was professional and knowledgeable. Very friendly and helpful.
Kathe Wilson
4 months ago
Tom came out yesterday to service our systems. As always, professional and amiable!
Glenn S. Spiller
2 months ago
Great job - Roger and Justin worked very hard and got the job done.
Kyle was exceptional working with my folks. It was a long, hot day helping others. We greatly appreciated his attention to detail, knowledge and excellent customer service.
SECOND REVIEW: My wife and I just had a new AC unit installed to beat the heat of the summer. Nick, Roger and Anthony gave us a great price, were communicative the whole way through, and did a beautiful job. Thank you guys!!!FIRST REVIEW:My furnace would die and revive itself on a daily basis. It took a couple of times out to identify the core problem, but Mike did an awesome job figuring it out, and returning without question to make sure the project was finished.Now the heater is working great. No complaints, and no more having to wake up each morning in a frigid house to reset the system.Thanks guys!
Jacob Hahn, was knowledgeable and professional. He did a good job and was able to fix my ac the day of his visit.
Rick Winfield
3 years ago
I've worked with the Home Energy Experts team for a few years and always been happy with their service. I'm moving and was looking for new options for my new house. The level of detail of their analysis of my new home and what my options are far exceeded what a competitor did for me. I can't wait for our new heating and cooling system!UPDATE 12/18: I can't say enough about this company. They stand by their work and do what it takes to make things right for their clients. I really appreciate the effort they've put in to helping us get things right in our new house.
Carlos Valencia
8 months ago
I called Nevada Heating because my heater was not working properly. Called on a Thursday afternoon and figured that they probably would be able to help me until the following week, because of how busy everyone is. Jacob called me about an hour later that same day, saying he could be at my home in 20 mins. Jacob came by did a diagnostic test and went step by step on what he was doing and how everything worked. Took about an hour for everything. Jacob was very professional and knowledgeable. Glad that called Nevada Heating.
Our AC stopped blowing cool air one afternoon on a 95 degree summer day. I called Nevada Heating and they came out the next day. Drake Schultz had cool air coming out again after about an hour. He was professional, courteous, and knowledgeable. Thank you!!
Timothy Pennington
a month ago
Quinn was extremely competent, knowledgeable and friendly.
He did a great job.
Aaron Prisco
11 months ago
Drake Schultz arrived around when u was told he would. I feel bad he has to work late and he was super polite. He arrived finished the job and and tested the system before he left. The furnace is working great and as always I am very happy with the company and service provided.
We woke up to no heat on a Saturday. My wife called and we got an answer as soon as we called at 7 am. Drake came in, was very nice and got it going within 15 minutes. He checked everything and explained everything before leaving! Great service and profesional help from Drake.
They did not measure AC space. Asked for 3k to relocate it. I personally tore deck boards out to make space. They packed up and left saying they were instructed to leave by the manager because it was too late in the day. They then said they would be back in 5 days and would not come any sooner. They left the entire furnace/ac inoperable so I cannot even use the fan or what’s left of the ac. When I called to get someone to restore my equipment to the way it was when they arrived. I was told that I “aggressively threw them off my property” In fact, I was begging them to stay and I will pay extra. Dispatcher told me the service manager refused to send anyone to assist. At same times she told me I was beligerante throughout the entire appointment. Completely false. My deck is still torn apart for a competitor to install AC
Martha Durney
4 months ago
David m. Was professional, kind and personable. He service serviced our ac and gave great recommend to clean air. He really cares about customer service and sharing information about our system- great job sir
Roger Carlson
4 months ago
Drake Schultz was great knowledgeable and taught me a bit too. Fixed the wrong wiring, done by a different company on my furnace, and got my AC unit to turn on!
Judi Schoppmann
4 months ago
David M came and serviced our ac system. David was professional and answered all my questions. And helped us find a leak on our ac system. Davids customer service skills are the best I have ever seen in the industry-Highly recommend nevada heating and air-Barry and Judi
Melissa Boesen
3 months ago
What a nice gentleman! Thank you for taking care of our ac!
David M. is an amazing technician that came to maintenance our heating system and install our new Air Scrubber. He was extremely professional, polite, knowledgeable, and was so patient. He was very easy to talk to and he took the time to answer any questions we had and was very thorough. He got us the best savings on our maintenance and installation. He went above and beyond and even helped measure a vent for us so we can get an inconvenience fixed for a personal project. We’re more than happy and extremely satisfied with the service we received and happy to have signed up for an annual membership. Thank you David!
Mindy Bennett
10 months ago
Jacob Hahn, was very help, he check the furnace, made sure it was running good. I hope I will get him for future needs. Outstanding job
Rafael Chavez
6 months ago
David m did a great job. He was really helpful and explain everything to me. I would like to have him back in my house. Great job on his behalf. I gave him 100%.
Jacob is very friendly and professional. He explained everything he checked when doing the A/C tune up very clearly. We would very much like to have him return to our home when we need services down the road.
Awesome install of new furnace & AC unit by Roger & Garret. Everything runs great & looks great. Both guys were very helpful & did great work!
Shamar Emens was very good today! Very courteous, knowledgeable, and professional!
Brandon arrived on-time and got right to business. He quickly checked our system and made recommendations for the future. We'll definitely have him back to perform maintenance on the equipment.
Fireplace service. Jacob was great. He worked clean and quick. Provided great information and was very friendly and professional.
Tina Covington
3 days ago
Shamar was very professional and informative. It was a pleasure to have him come to our service.
Heather Reimer
a year ago
Thank you for taking such great care of us on the snowy day in Reno when our furnace went out. Randy Moore was diligent if getting our unit fixed and provided us with great communication around the issue and the best solution. We appreciate how promptly Randy arrived and how well the office kept us informed around the schedule. I will use your services over and over. 5 star!
Heather Vickers
a month ago
Garrett and Spencer did an awesome job replacing the furnace and AC unit. They explained their process clearly and they answered all our questions.
Jeffie DiGrazia
3 weeks ago
Shamar was super friendly and thorough! I appreciated his professionalism and friendly smile.
Gayla Williams
6 months ago
Fireplace service completed by Myles Skinner! He was absolutely great! Cleaned entire fireplace, readjusted all controls, readjusted logs, replaced and reset remote….overall, perfect!
Guillermo Garcia
2 months ago
David M is professional an knowledgeable.
Quinn Reid was our tech today and he was fantastic! Our AC wasn’t cooling adequately. He was very knowledgeable, thorough and friendly. He explained everything he was doing. He identified other potential problems and fixed them as well. I have the utmost confidence in Nevada Heating. They are truly a superior company, and we highly recommend them for all heating and air conditioning needs.
Joan Ardagna
10 months ago
Rich Hilstad did a great job. My furnace runs much quiter and so smooth. He explained everything he did & what I may be needing in the future. I highly recommend this service and this professional!
Marcie Withnell
7 months ago
Miles Skinner is an excellent repairman. He fixed my elderly mothers heater and was very friendly and professional. I would highly recommend him. Thanks again Miles!
Anthony Morse
2 months ago
Jacob Hahn was awesome! He was very professional and made sure we understood everything and what our options were. Highly recommend him and his company!!
David M. Is professional and knowledge. He explained everything throughly and completely. I recommend Nevada Heating as they are an honest company.
Drake from Nevada Heating just serviced my furnace. He did an excellent job. He was professional, knowledgeable, courteous, thorough and answered all my questions. I will definitely be using Nevada Heating again.
Roger and Blake installed our new Low Boy Water Heater this week. They did such a great job, really took their time and did everything carefully. Very polite and professional too! The price of the water heater and labor was very reasonable, so we would definitely recommend them to anyone looking for a new water heater.
Debby Bullentini
2 months ago
Jacob Hahn performed a seasonal service to my heating and air-conditioning systems! He did an exceptional and very thorough job! He was nice, professional, and has years of experience in the industry! I would highly recommend Nevada Heating, and Jacob!
Kyle did a phenomenal job dealing with our ancient hvac system. Straight shooter and honest. Helped get a great deal on a new system with a very fast install date. Best heating and cooling company in Northern Nevada.
Jacob Hahn cleaned and serviced the gas fireplace. Did a fantastic job showed me some features I didn’t know it had.Would definitely recommend him to others.
Haley Stempeck
10 months ago
Jacob Hahn was incredible and made sure to show us each step of the process and ensure we knew what was necessary and how to best care for our coolers. He went above and beyond for our business and our home and service like that is invaluable. In our experience the entire Nevada Heating team is exceptional.
Judith Tebeau
3 months ago
Kyle did an awesome job. Explained everything he needed to do.. Very polite and respectful.
In the 25 plus years that I have been in the heating, air conditioning, plumbing and fireplace trade, I always wanted to see our company be able to achieve the highest level of customer service in our area. It is a dream come true for me to see we have achieved that thru holding ourselves personally accountable for everything we do in business. Our mindsets at work are as such that we will only do the right thing no matter what, and that none of our competition can beat us in our high level of customer service.
Kathleen Martin
3 months ago
David goes out of his way to be helpful.
Martin Brenner
a year ago
Jacob was awesome! Verify efficient and knowledgeable . We feel very well taken care of and look forward to working with you in the future !
Dennis Dobies
a month ago
Shamar Evans was very personable and professional.
Today 7/20/22, Nick Rumbaugh came to preform an A/C maintenance at my home. He was so courteous and professional. I would recommend Nevada Heating anytime.
Shamar Emens was punctual, gracious and thorough. x
Glass Techs Plus
4 years ago
Home Energy Experts (H. E. E. ) excels in getting it right.I've never heard of H. E. E. and probably never would have if not for my plumber vacationing in Mexico when my Hot Water Heater (H. W. H.) decided to blow.My experience was so good withH. E. E. that I won't use my old plumber again.Here's how it went.Wednsday I googled inexpensive Water Heater Install Reno NV.An ad came up and it needed my name, phone # heater make and size and that someone would contact me shortly. I complied and hit send.A few minutes later the phone rang and a few minutes later I had been scheduled a no cost estimate for the next day.Thursday at 12:15 pm Nicholas fromH.E.E. called and said he was on his way.12:30 pm Nicholas arrives and in about an hour I had an appointment for Friday at 2:00 PM to have my new H. W. H installed for a lot less than I expected to spend.Friday 2:05 PM Mike and Blake arrive in a Green and White Box Truck. Mike makes sure he's not going to hit any power lines and Blake puts out the cones. Then they both introduced themselves and start unloading.I'm feeling good. So I thought I would have some fun at Their expense. I asked the guys not to pull the new water heater out of the truck until they inspect the old one to see if it could be repaired.They looked at each other like that's not how this works. Then Mike says sure. In their words they said that's probably the worst water heater they had ever seen and suggested they get the new one out of the truck.I'm very impressed with Mike and Blake and the job they did. It was nothing short of perfect. Maybe the most impressive part was when they had me sign off on the job. I don't know of any other contractors that make customer service such a high priority.The bottom line is. Home Energy Experts made me feel good about hiring them. They did what they said they were going to do.
David M was highly knowledgeable and professional. Will definitely recommend.
Jason Woodard
10 months ago
Nick Rumbaugh was polite, professional, and went over and above to resolve an unforeseen problem with our pellet stove (no fault of his own). He was pleasant the entire time, like everyone from NV Heating and Cooling. Thank you!
Jacqueline Brown
a year ago
I had the pleasure of meeting Nick Rumbaugh today. He arrived promptly and was scheduled to do yearly maintenance on my A/C. He addressed all questions I had professionally and was informative and helpful. He did a thorough job and provided great service.
Kris Stejskal
3 months ago
Shamar did a great job - professional and efficient!
Roger and Blake conducted the installation of our water heater. They did a fantastic job. They were friendly, professional, courteous, and punctual. They kept the area clean (probably cleaner than I had left it for them). I would definitely recommend them to anyone and am going to have a water softener installed by them in the near future.
Jacob Hahn was our service tech today and he did an outstanding job of servicing our pellet stove. He shared technical maintenance tips and walked us through cleaning techniques. He is professional and answered all our questions. He was also upbeat and friendly and it was clear that he enjoys his job. Absolutely would ask for Jacob for future service!
Catherine Sparks
a month ago
The crew that came out were very professional and they worked diligently to replace our old HVAC System. Miles came out to do the original diagnostic and Adrian, Garrett, Spencer and Chris did the installation. I would recommend them to anyone needing their heating or air conditioning systems worked on.
Maria K. Nunez
a year ago
while having my roof replaced my vent was broken. I called Nevada heating and they were incredibly fast at getting someone out to look at my furnace. Jordan was here within 30 minutes. After a few days Edward Rusniak and Keanu Azul were sent out to fix my furnace they were very professional and efficient and took the time to explain the whole process . I am very content with their work and the great customer service I received from Nevada heating.
Glenda Nadolny
a month ago
Jeff and Anthony did great job
First of all, I do not leave reviews. However, Jacob Hahn was fantastic and deserves one! Not only is he the most friendly service person I have dealt with in a long time, with an absolutely undeniable can-do attitude, he climbed a two story ladder (three times) to service one of our our furnaces. He was polite and professional. It was a pleasure to have such a kind man who obviously takes pride in his work come service our fireplaces and furnaces. Thanks Jacob, keep up the good work!
Drake was very professional and very friendly. Appointment was timely and when there was a delay was notify with an apologize. Great company to work with.
melissa vega
5 months ago
Jake and David were wonderful. They were very knowledgeable about our water heater and knew what was wrong right away. They took their time with us even though it was late in the day. I highly recommend both of them for any water heater needs. Excellent customer service and very knowledgeable.
Janeen Forrester
7 months ago
The service men who came out to the house were awesome. They are very professional and very friendly. My pellet stove has never worked better. I will recommend Nevada Heating and Air to anyone in need of their service.
Our water heater went out and I wasn't able to fix it myself. Tom arrived in the afternoon found the problem (faulty valve), went to get the part and returned the same evening to install it!Beyond and above customer service and thank you Tom for having hot water again!
Sharmin Kamal
a month ago
Kyle Pearson was great. He came on time. Very professional.
Jacob was a pleasure to have service/fix our AC unit. He stayed late, going above and beyond to make sure everything was in working order.These days you don’t find people with a such a great work ethic let alone love what they do.Thank you Nevada Heating and Air for sending Jacob, we took his name and will definitely will call him back when we need help.Thank you Jacob for taking care of business so professionally .
Michael Miller
2 years ago
Taylor came out to install a fan in our gas fireplace. He was very professional and did an excellent job in retrofitting the fan. Highly recommend Nevada Heating.
Mike
Coñnie Sutman
a month ago
David M. Was very professional and knowledgeable. He informed us on our HVAC system and was able to help us out and get us new HVAC unit! Thank you Nevada heating and David M for all the professional help and guidance!
Roger and Blake were fast and good with putting in swamp cooler. Both knowable answering questions and polite. Thank you both for putting in swamp cooler. Yes i would recommend your service to other people
Paul Henisey
7 months ago
Jacob and Dave arrived on time and went to work diagnosing the problem with our heating system. They quickly determined our furnace was running excessively hot and was producing a very high level of CO gases creating a potentially dangerous situation. They did a complete maintenance and cleaning of the furnace and readjusted the gas levels. Their subsequent test showed the furnace functioning within all safe parameters. Upon my request, they then checked our secondary furnace and also determined it to be running too hot with a high level of CO being produced. They cleaned and adjusted this system as well and provided documentation and photos of all the work they did. They were very professional and efficient. I will certainly request their services with any future HVAC issue that I may have.
Kyle did a great job assessing my air conditioner problem
David Echevarria
2 months ago
David M. issuper meticulous and professional; I really like that he knows what he is doing and his superb knowledge. Highly recommend Nevada heating and technician David-What a great technician David is! And so friendly he went above and beyond for us.
Rick Wallace
5 months ago
Myles came out for a yearly inspection of our heating system. He was professional, courteous, and attended to the business of checking out our units. Gave us many ideas on filtering the air through our system.
Anthony called to verify his arrival time and he as even 5 minutes early. The company was completely professional and helpful from start to finish. Highly recommend this amazing company that treated us as family.
Stefanie Ray
9 months ago
We are new to having a fireplace and ours would not consistently stay lit. Drake S. came and looked at it for us. He was very friendly, explained what the issue was, took time to show me how the system worked and got our fireplace working efficiently. There was no upselling or trying to “fix” something that wasn’t broken to charge us more. It’s been two months now and our fireplace works great!
Dawn McIntosh
5 months ago
Jacob was very friendly, personable and knowledgeable.
Professional and took time to explain in detail the condition of my furnace operating system, including pictures
Debbie Foster
a month ago
Christian and Adrian were very professional during the installation of my air conditioner, I would recommend them and Nevada Heating for all your needs.
Deb Gonzales
5 months ago
Myles was very professional.Arrived on time. Happy with all the work. Answered all our questions. Great job. Roy G.
Nick Bocchimuzzo
a year ago
Thank you Edward and Justin for installing our Air conditioning system! You did a fantastic job, very professional. Highly recommended!
Alison Hartman
2 weeks ago
Jacob is great to work with. He explains what we need to know about our fireplace and makes it look clean and beautiful. He has helped find a really good thermostat for our heating unit too. I’ll definitely recommend Nevada Heating to others and how great Jacob is.Alison & Craig Hartman.
David M we fast knowledge and very professional
Shamar was great to work with.
BARBARA SPRING
3 months ago
Myles Skinner did a wonderful job - he is knowledgeable, kind, pleasant, and thorough. It was an excellent experience.
Brittany Bowers
3 months ago
Kyle was our technician and he was awesome! On time. Professional. Explained what he was going to. He was here for 2 hours making sure our A/C (and heater) are working correctly and maintained to extend their life. I strongly recommend him as a technician and Nevada Heating in general. We've used them for the past 3 years and have never had a bad experience!
Our tech, Jacob Hahn, was very friendly and most thorough during our furnace maintenance contract service call. I truly appreciated the time he took to explain what he was doing and to help inform me of the workings of our heating system. He also presented me with helpful tips of ways I can improve the efficiency of our furnace and filter use. I found him to be highly knowledgable and tech savvy making use of state of the art devices to assess our system. I highly recommend Jacob as a friendly, knowledgable and professionally committed technician. You have a true winner on your hands Nevada Heating and Cooling! ; )
Dr. Barclay
11 months ago
Myles is AWESOME!! Excellent communication, arrived on time, and now our two fireplaces are working excellent again!! Fantastic!
Laura Halterman
5 months ago
Gary and Kevin installed a box filter on our furnace today. They were careful to protect our hardwood floors and other surfaces as they worked. The installation was accomplished quickly and they tested the system to ensure that it is working properly. Gary answered all of our questions regarding the operation of the system and scheduling the filter changes. My husband is very happy with the installation and the new filter system.
Jacob came and did maintenance on my gas fire place. Informative, efficient, lind, mindful of cleanliness-he knocked it out of the park! Great service!!
Nick Rumbaugh was very friendly, professional and knowledgeable. Was able to answer all my questions and diagnose/fix problem. Thank you. Will use this business from now on
Marjorie Gannon
4 months ago
David came out today from Nevada Heating and Cooling. He serviced our air conditioner and did a great job. He was thorough, honest and easy to work with.
Jordan was very professional and did a great job being transparent with all costs. He is a great job fixing the unit for our family.
Noel Lincicome
6 months ago
Miles was courteous, efficient and knowledgeable . He explained the problems and the choices I had in detail. I would like to have him for my annual maintenance.
Linda Castillo
a month ago
Shamar Evans was professional and polite and explained everything he did, including recommendations to keep my unit maintained. Excellent service.
Heather Dotson
a year ago
Nick R. was extremely helpful and informative. He explained all the levels for our AC unit to us and also reviewed the benefits of the 3 year maintenance plans. We will be using them again, thank you Nick!
Denis Connolly
a month ago
Excellent crew: Spencer O’Neal, Christian Rivera, Garrett Keen & Roger Ibarra
Kevin Williams
9 months ago
I highly recommend Nevada Heating! I needed to replace a 50-year-old furnace at my condo and my experience with Nevada Heating was great from start to finish. The design specialist, Rich Hilstad, was very knowledgeable, courteous, and professional. He explained the job that needed to be done and scheduled the work within just a few days. The quote from Nevada Heating was about half that of another HVAC company I had used in the past. I will definitely be using Nevada Heating for all of my HVAC needs going forward!
Great business, they initially sold us our furnace and AC and included yearly maintenance. The tech Kyle did a great job servicing our equipment and discussing all the services they provide. I definitely recommend this company to anyone looking to service or uprgrade their AC or furnace.
Kelley Wolery
10 months ago
Miles did a great job on a gas fireplace maintenance. He thoroughly cleaned the fireplace and the glass! Professional, friendly and knowledgeable. Absolutely recommend Nevada Heating and definitely recommend Myles Skinner as the tech
We had to replace the heater system in our DR Horton home because the original was installed incorrectly . I contacted the home builder but they said the warranty had expired. I contacted a few companies for quotes and Home Energy Experts was the best quality for the price. The job was done professionally and quickly. They contacted me when it was time for the annual inspection and we set the appointment, everything was checked. Very happy with the service.
mary colburn
3 months ago
Garrett, Jeff, and Spencer were a great team for the install of my air conditioning and furnace. These three gentlemen could not have been more professional or courteous from the beginning to the end. Very knowledgeable and informative. Thank you for your Excellent service.
Robin Summers
2 months ago
My service today was performed by Quinn! He did an outstanding job and was very detailed and thorough! Quinn is highly knowledgeable and professional! He gave me valuable information to be proactive in maintaining my air conditioning system!
Marlène Tremblay
4 months ago
Kyle was incredibly professional, knowledgeable and helpful!
Kristina Lupold
a year ago
Great experience! Jacob was very professional and organized. He explained all processes and procedures as he went and let me know costs ahead of time. I will definitely recommend to friends and family.
Edward Rusniak, Tony, and Jeff all worked tremendously hard and efficient to install our new AC system. Their knowledge of what needed to be done and how was impressive. We’ve been with this company for close to 20 years now. We wouldn’t use any other company to service all of our HVAC needs. Thanks, guys!!
Roger McMillin
7 months ago
The team of Jacob and David did a great job on the annual maintenance of our furnace and pellet stove. Thanks to both of them. Roger McMillin
Precious Lapuz
6 months ago
I had my fireplace serviced by David M. He was very professional and very knowledgeable, answered all my questions (I had a lot). He replaced some parts and left the area clean. Now my fireplace looks brand new!
Karen Egesdahl
2 months ago
My technician Jacob was very thorough. Gave me detailed explanations and choices of what actions to take
I contacted Nevada Heating to complete service on my A/C system, for the first time since I've moved into the house. Nick Rumbaugh responded as my technician and was quick to jump in and get to work, even arriving earlier than expected. He went through the system thoroughly, making sure everything was working and cleaned up. Nick was very professional and easy to work with, and completed a full review with me of the work that was completed, as well as some recommendations for future service on the A/C and other appliances. I was pleased with the service and would recommend Nick and Nevada Heating for any heating and cooling needs!
Annette Lincicome
6 months ago
Nevada Heating crew of Eddie, Justin, and Dan spent the day with us today replacing our old worn out furnace with a brand new up to date system. They were prompt, courteous, knowledgable, thorough, careful, and professional in every way. We are very happy with the service and experience we have had with Nevada Heating.
Cheryl Ferrara
3 years ago
Adam was extremely knowledgeable and informative concerning the fireplaces and HVAC system. He took his time with the inspections and patiently answered my many questions. I look forward to doing business with home energy experts in the future.
I use Home Energy Experts for all my appliance needs. They clearly explain any issues and answer all my questions in a very knowledgeable manner. I always feel very comfortable having them in my home. They might make suggestions but there is never any high pressure sales talk.
Beth Woller Lindgren
a week ago
Technicians are wonderful. Shamar did a good job. Communication was excellent
Christina Scally
a year ago
Jacob Hahn & Drake Schultz did an absolutely great job today with my air conditioner/furnace. Extremely competent, knowledgeable , efficient ,thorough, and personable. I’ll highly recommend them to friends.
Great customer service and communication. Jacob the technician, was professional, clean and the guy you want to ring your doorbell. Have been a customer for over a decade.
Jacob was amazing! He took the time to explain everything about my furnace and a/c. Super helpful and knowledgeable!
Shannon Frost
a month ago
Quinn was professional and took the time to explain the condition of my HVAC systems and my options.
I recently had furnace, ac, water heater, solar attic fan & new isulation in the attic installed. The installation crew was so courteous & efficient. My husband & I were very impressed on their professionalism . Mu husband likes to stick his nose in & make sure of what they're doing . The installers were very nice & explained everything they were doing. I have never been more pleased with everyone we dealt with at Home Energy Experts, from the office staff, to the technician who came to our home & explained everything from the reason our old system was struggling so much to the efficiency of new systems. In just the 1st month I have noticed a Big difference in my home staying cool without the AC running 20 hrs a day. It will actually turn off during the day for periods of time & come back on as needed. Looking forward to a nice lower bill!! Thank you Home Energy Experts!
Three Cardinals
2 months ago
Jacob has been my service guy for many years. He is professional, always on time, and explains things to me so I understand them. He also looks for future issue I may have with my system so I am aware of what things I might have to service in the future.
Jane McDonald
3 months ago
david did a fine job. I feel having a relationship with a heating and air conditioning company and regular maintenance gives me great peace of mind.
Myles did the yearly maintenance on my furnace today. I am very happy with the job he did.He explained the details of everything that was done and was able to answer all of my questions.I highly recommend his services.
Jennifer Linney
5 months ago
Fireplace maintenanceQuinn Reid did an amazing job on my fireplace. My fireplace is cleaned, maintained, and ready for use. Mr. Reid was nothing but professional. I highly recommend Nevada Heating company for your fireplace maintenance. I definitely will request Mr. Reid for my fireplace maintenance again.
Sukanda Staggs
8 months ago
Jacob was excellent service out heating system. His was quickly resolve the issue because of his expertise and experience. I would recommend Nevada Heating
Kyle Pearson great experience and service
Kathy Wilson-Sietsema
4 years ago
It always a pleasure working with The Experts! Nick Lemons was professional, thorough and punctual. Excellent work, assessing needed parts and clean up oriented. Highly recommend these folks.
Shamar Emens was great! He was prompt, professional and very friendly!
Theresa Sandusky
3 years ago
I've been with home energy experts for many years and they have always been so very kind, helpful and professional. Every employee appears to be held the the highest standards. I would highly recommend this business to anyone needing affordable, excellent service for their home energy needs.
We were fortunate enough to get Drake Schultz as our Service Professional for our installation of two toilets. He was extremely professional and very knowledgeable regarding our questions. He was even kind enough with his time to address an unexpected repair during his visit. Thank you very much Drake and I would HIGHLY recommend Nevada Heating to anyone and will use them for any future need.
Nick R. Did an exceptional job on servicing the furnace and water heater. He was very informative on what to expect for future service and for what was needed at the time of service. He was on time and very polite and our family greatly appreciated the professional service.
Katerina Kirby
10 months ago
Jacob Hahn did great job on our furnaces (annual maintenance). He explained all the technical details about the units and gave us suggestions about optimal use. Thank you.
Sarah Alt Brockmeyer
4 years ago
Randy Moore the service professtiinal was punctual, friendly, knowledgeable and upfront with costs and things that needed to be updated to bring my heating and AC up to date and in code. I will definitely use them again.
Kevin A. was prompt and courteous. He did the furnace install quickly and efficiently and was very respectful of our home. Kevin was very personable and a pleasure to have at my home for the install. He was very informative and took the time to answer all of my questions.Thanks Kevin I look forward to working with Nevada Heating in the future for any of my HVAC needs.
Braden Degamo
2 months ago
Roger and Adrian were extremely professional doing a fantastic job with install. Highly recommend them for your heating and cooling needs.
Jacob from Nevada Heating serviced my Heating and AC units. What a polite, professional, knowledgeable, personable young man. First class service from start to finish! Thank you again Jacob..
Yvonne Bates
6 months ago
Nick Rumbaugh was incredibly professional, knowledgeable and very helpful! He is a wonderful representative for your company!
Debidee Herrod
2 weeks ago
Jeff and Christian and anthony were great guys they installed furnace they get a Aplus in our bookA+++++++
Hamid Reza Tajozzakerin
8 months ago
My furnace was replaced just before Christmas. I have the club membership woth Nevada heating and I had good experience working with them before this. They are kind of expensive service company but in my opinion worth it because of the service I get. Even it was busy time, they found a spot for me to replace the furnace so we won't stay in cold. Roger, Victor and Vince were the installers. They are the right people fir the job. So professional and responsive. I wasn't at home but they were in touch and kept me posted about the progress. At the end, even I am not an expert, could see much better job compare to the old install.
Edwin Pereyra
4 months ago
David Maynard was very attentive, courteous and explained all his work findings in detail.
Our furance wasn't working, so we called Nevada Heating to have someone come out. Not only did they have someone available to come out the very next day, but Jacob Hahn took his time troubleshooting the issue and was thorough in his assessment of the problem and what solutions were available to us. We'll be using their company to replace our 15 year old unit and have used them in the past for our AC.
William George
2 months ago
David m. Is professional and knowledgeable, David gave excellent service and provided helpful information. I want him back every time.
Nobody would return my calls. Then a friend told me about Nevada Heating. So I called and was I ever so lucky. From Rich who came and gave me my free in home estimate, to the install crew of Roger, Nick and Blake my experience couldn't have been more desirable. They all had a high level of professionalism. Were kind and courteous, timely, communicated well and kept me informed every step of the way. A true joy to work with them and they have made it to where I will never look anywhere else for anything regarding my home AC or Heating needs.
Nevada Heating is #1 in service, knowledge, and great customer satisfaction. As a general building contractor in the SF Bay Area for over 49 years and owning and running a family run company, I completely understand what customer service is all about and how important qualified technicians can be! The technician you sent out namely Kyle Pearsoncould have not been greater and was very thorough in his checking out our system. He found things that where not operating at full capacity and we ask for him to come back in November to give us an estimate on upgrading the fiberglass ducting splitters in the crawl space and the plenum box over for return air over the actual furnace. We give Nevada heating a 5 Star review, really should be a 10 Star! Please send out Kyle in November to do our heating check up and price out the ducting work I mentioned above.Thanks for the great service Nevada Heating and Thank you Kyle Pearson.San Francisco Carriage House , Allen Palomino/Bill Stec
I made an appointment to see them first thing on a Saturday.we have our own business and a career each.this fire place guy was ok on the sales part and played he was all for the game..him and I made the appointment on Monday at 400 pm and never showed. My wife is Native Nevada and I’m a transplant of 36 years.the dad that use to own the place is a stand up guy.theses people should move to the S.F area.don’t wast your time....
Doug Anderson
4 months ago
David M. Went above and beyond.
Deserves a raise.
Doug
Gordana Thigpen
2 months ago
Kyle Pearson came and serviced my AC unit and also made a repair for longevity. Kyle was professional,took extra time and care.Kyle was also very knowledgable. He provided excellent customer service. We are very pleased and we made an appointment for Kyle to come and service our heather.Thank you so much Kyle. Keep the great work that you do!
I appreciate Adrian, Christian & Roger’s support of our HVAC installation. It was a long, hot day and they got it done. Thank you
Service man Jacob Hahn was on time and did an excellent job servicing and cleaning our gas fireplace. He was friendly, professional, and courteous. I would use him again and recommend him to others with no hesitation.
David m helped us with our units today. Was very helpful and professional.
Brian Landreth
5 months ago
Jacob Hahn and Kyle Pearson were super helpful, thorough, gave us a great deal and even fixed our fireplace while they were here.
Brandon came out to our house and clearly explained every detail (even drew a diagram). Very professional and courteous. Will DEFINITELY use Home energy experts every time we have the need. If you call, request Brandon!! He’s super nice and knows what he’s doing!
Drake serviced our fireplace insert. He did an excellent and thorough job. Very courteous. Purchased an annual maintenance contract for furnace, A/C and water heater for a very reasonable price. Very satisfied with our experience.
Cheryl Eanes
9 months ago
All of the above. Quality, Value, Responsiveness, Punctuality, Professionalism, will be using Home Energy again. Another great service from Nick Rumbaugh at Nevada Heating. Very polite, knowledgeable and thourogh.
Frances Meyer
11 months ago
Jacob Hahn was on time and professional, explained everything and was helpful with offering future services. Would recommend this tech as well as this company!
Kimberly Ferguson
a year ago
I’m a new customer to Nevada Heating and I am well pleased with the thorough service I received today. Jacob Hahn was professional, polite and he took the time to explain how to keep my system working with the least resistance. He even wore the slippers over his shoes to keep my house clean and put everything back in it’s proper place. I highly recommend Nevada Heating and the Service Professional Jacob Hahn.
Jacob Hahn did a fantastic job. Very thorough, informative, professional and polite. Will be a customer again for sure.
SCAMMERS BEWARE!!!!! NOT SAFE FOR SENIORS!!!!!My dad's 78 years old. His heat went out, and they said, someone could come over that day (Saturday) due to a “church event”. When he got there my stepmom, was making small talk and asked what church he went to? He said, “ it’s not really a church more like a potluck.” He then went under the house and said, “this is going to cost a lot”. That there were spider nests and a lot of damage to the electrical boxes. My dad said, “seniors get taken advantage of so take me down there and show me.” (Dad is fit enough to get under the house) he then went on about how he cleaned up the spiders and couldn’t show him the electrical issues that he had other clients after this. My dad said, I thought you had a church event after? Please go get the bag of spiders you said, you cleaned up and show me. He said, he would go get them from his van to show my dad, but instead stopped by my stepmom on the way out got paid and took off. Didn’t fix anything, lied to my dad, and still got paid. My dad went down there and there was no damage at all to the box. Completely unacceptable.When replying. I would like to know how your company finds this acceptable.
Molly & Steve Walton
6 months ago
Christian Vince and Jeff were all great people and hard workers. Thank you for all their hard work.
Brandie Davis
2 months ago
David M. was super professional and knowledgable about all things heating and air conditioning - thank you for helping us out!Kevin A., Vince and Jeff were amazing at installing our new AC and furnace - they worked so hard and did a great job. And our dog liked them a lot so that's an automatic 5 stars 🐕
corey nuckolls
2 months ago
Jacob Hahn was very knowledgeable and undoubtedly saved us some steps. Very upfront, provided all options and had detailed and documented information.Update: had someone else come fix my issue in 5 minutes and not try to charge me 17K.
Drake was extremely helpful and we can't praise him enough. He went far out of his way to make sure we were satisfied. We have always been pleased with the professionalism of Nevada Heating's employees and Drake was another prime example of their exceptional employees. Thank you, Drake, for going the extra step to be certain that all of our issues were addressed.
Justin did a good job installing the equipment I ordered through Home Depot. They were very efficient, and they were very professional.
Frances Brown
9 months ago
Jacob was prompt, friendly, took measures to keep my house clean, and did my yearly service of my furnace in an efficient manner. I had two questions that he called his supervisors to get an answer.He is professional and explained everything he did.I will ask for him this spring when it is time to service my AC.This family owned company had been taking care of me for over three years. Highly recommend.
Harold Wagner
4 months ago
Quin Reid was very professional and thorough servicing our tankless hot water system and air conditioner. He explained what he found and his recommendations going forward. I appreciate his skill and knowledge of our systems.
Johnny Neddenriep
3 years ago
We were getting the run around from a home warranty and decided instead of continuing on having no air in 100 degree temps we would just get it done. We called Home Energy Experts and they immediately sent out a tech. Randy was very professional and explained everything to us. We decided to contract with them for a whole unit replacement and are happy with this company for our choice.
Great and knowledgeable service by Myles.
Cheyanne Syverson
a year ago
Jacob Hahn was fantastic, super knowledgeable and went above and beyond for us. Highly recommend him!
Have kept my air conditioner running for quite a few years. Saved me quite a few thousands of dollars from buying a new one.
David M did a fine job cleaning and servicing our gas fireplace. Friendly and meticulous.
Kimberly Swift
2 months ago
There are no words that can adequately express my deep appreciation for Nevada Heating and Air and their amazing customer service. Technical expertise and superior quality of their products. Roger, Adrian and Spencer exemplify all of the best qualities that this company has to offer, which are many. I will be a customer for life and am so grateful! Thank you!!
Jack and Justin were awesome hardworking guys! They called to give us a heads up that they were on their way. There were here on time, very accommodating, taught us all about the new heater and the control panel. They installed new smoke and gas detectors for us, too. Cleaned up their tools, etc. We hardly knew they were here. Thanks to all their expert knowledge we now have a new more efficient heating system. Thanks Jack and Justin! We appreciate all your hard work!
Travis Swoger
10 months ago
Got a new AC unit and Furnace installed. The installers, Edward and Kevin, did a fantastic job. They were very communicative, and timely, polite, and informed. They did awesome work and were able to answer all of my questions with ease. Everything looks, and runs, so much better compared to the previous system that was installed. High recommend Nevada Heating, especially the installers Edward and Kevin.
Sabrina Wilson
3 months ago
Shamar was very professional and thorough.
I was impressed with the Technician's cheerfulness and knowledge. Myles went out of his way to ensure that I got the part I needed, and helpfully explained what it did and why it needed replacing. Also, the front-line staff was excellent in making sure I knew when this unexpected repair would probably take place, getting several calls in the process, on a cold and wintry day, busy (I know) always for this kind of company at this time of year. Thanks!
Warren Zinser
a month ago
David M keeping me cool when it’s hot outside!
Lauren Rodriguez
5 months ago
Shamer Emens was on time and professional. Did a great job on our fireplace maintenance.
Nick Rumbaugh serviced our air conditioner today. He arrived on time and got right to work. Our unit is older but is still working well. Nick advised the refrigerant used has been phased out so we are going to have to replace it sooner or later. We have also used Nevada Heating to service our furnace, our fireplace and replace our hot water heater. We have always been very satisfied with their work.
Jacob Hahn was on time, very polite and knowledgeable. He finished his work promptly and let us know all we needed to know about our system. Thank you for your great customer service and expertise!
Jacob H and Quinn did a great job with my service today.
David M. was knowledgeable and helpful during our free estimate.
Alexandra Salsman
a year ago
Called on a Sunday morning and a technician was at my house by 2:30pm that day. Jacob, my technician was very professional and friendly, he even gave me a run through on types of filters and which one I should be using. Absolutely would recommend!
Gabriel Scheel
4 months ago
Water heater went out yesterday. Called this morning, they had someone out doing the install at noon. Household with young kids, 40* bath water doesn't cut it.Roger, Vince, and Adrian did the install andMyles helped me out with the office call and the scheduling. Awesome experience. Expensive, but done right the first time.THANK YOU ALL
desirae polen
a month ago
Ed and Justin worked hard to install the AC and furnace in our old condo. Their quality is exceptional. They left the closet better than it was before they started.
Linda Cabrera
3 months ago
Highly recommended. Christian and Adrian were awesome installing a new water heater and working hard all day. Roger and Zach came over to help with a pipe that had broken in the wall. All is fixed and up and running. Very happy!!
Michael Vlasek
4 months ago
David was awesome. Very professional and thorough. Explained things in clear detailed terms. Highly recommend his visit today.
Andrew MacKay
a month ago
Marco our tech was excellent and provided a comprehensive explanation of everything he did during our AC service.
Jacob Hahn came out to do routine maintenance on our heating system today and he went above and beyond. He was very thorough in explaining changes that needed to be made and was very respectful of our home. He provided great service and expertise on how to take care of our system. I would highly recommend him and Nevada Heating for any HVAC needs!
Jordan came out to service our heater, he explained everything he was going to do very thoroughly and explained a maintenance plan that would work for us. He did an excellent job and we will definitely use him again!
alora stackhouse
a year ago
Manny came to trouble shoot our gas fireplace, which hasn't been turning on. He was quick, friendly and knowledgeable. I would recommend this company to a friend.
Shamar came out for service, and he was kind, courteous and polite. He explained what maintenance he was doing, showed what he was looking for, and he was efficient. Very professional, and was knowledgeable and answered all my questions. Thank you!!David M. Came out to service my ac unit.He was kind, courtesy and polite. He kept me informed of the maintenance he was doing and my dog sure did like him too. Thank you!!Myles Skinner is on his game! He was very informative on what service was being done and the maintenance he was doing. He was timely, professional and even helped me chase down my dog. Myles was thorough and answered all my questions and helped me set up services for my water heater. 10/10 would recommend.
david strader
8 months ago
Jacob Hahn and Josh Morales were professional and courteous and resolved the issue quickly and competently. We and our neighbors have used this company and found them to be excellent.
Donna Hammond
2 weeks ago
Shamar was great on my maintenance! Very thorough!
Jerry Matthews
3 months ago
David m is professional and knowledgable. Helped us with our AC maintenance and shared his knowledge.
MaKenzie was great at making recommendations on the size and location for our new fireplace. She was on time for our appointment and very professional and friendly. Installers Ed and Justin did an excellent job at installing the fireplace, making sure that our flooring was protected with tarps and that dust control was in place during old fireplace removal. Cleanup at the end of both of two installation days was excellent. Both Ed and Justin were friendly and did a great job! If you are looking for a company that installs “from demo to finish”; no looking for prep contractors, this is the company for you. Great job!
Bret Painter (Deztroter)
11 months ago
Jacob Hahn did quality work at a fast pace. Was very knowledgeable and helpful.
David MVery professional and personable. Highly recommended. Enjoyed estimate process very much.Thanks for the new system!
Have used company for years and do not plan to change. Quinn was efficient and professional.
We signed up for their service plan (super affordable) and had our AC service recently. Jacob was very professional and informative during the service. He went above and beyond answering questions and addressing parts that needed to be replaced. I’m looking forward to continuing to work with Jacob and Nevada heating & cooling for the future
Jacob Hahn was very personal, knowledgeable showed up on time did and Excellent job. My A/C is working great. Thank you so much.
Aimee Petersen
3 months ago
Myles was very professional and helpful. He explained everything that was wrong with my AC unit clearly. He fixed my unit saving my condenser and saving me thousands of dollars and many nights of sleep. Because the noise that thing was making was absolutely killing my sleep. Both technicians were very pleasant and helpful. I can’t thank you enough for the service!
David m was outstanding ! Professional and so helpful
Suzanne O'brien
a year ago
Justin Kroeger and Jack Powell installed our gas fireplace. They spent a long time installing it because they wanted it perfect and perfect it is. We were very impressed with their professionalism and would definitely refer them to anyone who needed their expertise.
Great company. Came out same day. David M explained the problems in terms that I could understand. Would recommend them to anybody.UPDATE: Kevin and Vince came out yesterday (as Promised) and installed a new furnace and a/c unit. They were here until the job was done (not an easy task because they spent 14 hours in a hot attic in 100 degree heat). They were friendly and personable and knowledgeable. 100% satisfied customer here.
Thomas Hubble
4 months ago
I have used their services for several years. From heater replacement in the middle of winter, in 2 days to maintenance on my water heater as well as my evaporative cooling system. Every technician they have sent surpassed my expectations. I am very happy that I have them and will in the future.
We thought we needed a new furnace. Rich H. came out to evaluate our system. He was very professional, knowledgeable and helpful. He honestly evaluated our system and determined that we didn't really need a new furnace and gave us helpful suggestions to take full advantage of the system we have. We would DEFINITELY use this company for any heating/cooling issues we have in the future. Great job Rich and thanks again!
After my hot water heater went out ,I called NV Heating and they got a new heater installed with the utmost professionalism. Chris, Kevin, amd Tony were professional and personable. Thank you for making my week !!
Scott Pruter
4 months ago
Jake and Kyle were here within 3 hours of calling for service. Very nice guys. Took care of our service and maintenance. Explained everything thoroughly. Cleaned up everything. Thank you.
Jacob is very courteous, friendly and professional.He is very thorough in explaining what the problem was. I am very happy and satisfied with the job he did and for sure, I will recommend him to my friends and family and relatives. He’s an asset to your company!
Dallin Gilbert
a year ago
Jacob Hahn from NV Heating and ACJacob did an excellent job, he was professional and very helpful. He explained everything, answered all my questions and it was clear that he was committed to providing the highest level of service and care.He did not rush, was very detailed in his work and explanation.Jacob is one of the reasons I remain a customer with NV Heating and AC Company.I was treated as if I mattered.Can't say enough about the quality service from NV Heating and AC and from Jacob Hahn.
Kevin Aylworth
6 months ago
Always a good experience, Nick did a great job on both furnaces and fireplace. Completely satisfied, goes over all aspects of the service in layman terms.
Dean Miyagawa
9 months ago
Jacob Hahn provided prompt and professional service for my heating repair. He was exceptional taking the time necessary to explain every step of the diagnostic process, and then providing various options to fix the problem.
We were very satisfied with Myles Skinner. He was very professional, knowledgeable and personable. We hope to see him again!
Alan & Mary Smith
Adrienne Thomle
10 months ago
Ed and Kevin were awesome! Polite, knowledgeable and very clean.
Nick cleaned my fireplace today. Also very polite and thorough.
Noekeef Henry
5 months ago
Miles Skinner was straight and the point, explained everything he was doing and had done. A job well done
I've been helped by Nevada Heating for several years and their service has been impeccable. They've been quick to respond to my issues and are consistent with keeping me informed of when they will arrive and the work being done. Recently, Kiyoshi Mendonca and Nick Rumbaugh have done an excellent job with my bi-yearly maintenance and a desperately needed pump replacement (gotta love a dead cooler in high heat). Their prices seem reasonable, though that is coming from someone with no experience in the trade.
Christine Sherwood
3 years ago
Brandon met with my husband Lee to go over our situation and what we want to do to upgrade our systems. Most of what we wanted to be done he was told your company will not do except remove and replace our existing natural gas water heater with a new, larger one. Brandon was very informative and professional and put together a detailed quote for our consideration. We will be looking at other options at this time but may end up hiring your company in the end.
Nick Rumbaugh from Nevada Heating and Cooling arrived on time for my scheduled appointment. He provided a thorough inspection of my thermostat and furnace. He was friendly and professional, and answered all of my questions. I am very satisfied with the service I received, and would definitely recommend Nick to my friends and family. Thank you!
Lori Bullard
9 months ago
Jacob H recently serviced the heating system in our home. Very professional and knowledgeable. He shared screen shots on his iPad of the status of our heater which is located in the attic. He suggested the best filters to use for our system and we'll be replacing them. We'll have him back to service our fireplaces.
I receive professional service from Nevada Heating. Drake Schultz worked on my fireplace and earlier in the year, the attic heating unit and explained fully what I needed. I appreciate the accurate information.
Jacob and Marco are fantastic to work with. They explained everything in layman's terms and were very professional. They gave us options that were within our budget. I would highly recommend them.
DavidM was on time and git the AC evaluation done in a short time. Though it was not the news I wanted! Arrangements were made in record time to get my new AC installed and up and running
Peter Skeffington
a month ago
Very pleasant experience working with David M. Communicated clearly and was very polite and respectful.
Jana Patterson
2 weeks ago
David M. was excellent!
Always professional. Arrived on time for appointment. Very thorough
David Maynard technician
Sherry Alvarado
3 months ago
David m. Very professional and nice guy and he did great work.
We have been using Home Energy Experts for several years for our fireplace and air conditioner service and maintenance. They are always professional and the service representative who comes to our house is always friendly, courteous, and knowledgeable. The company even sends and email the day before the service to remind us and then calls us 1/2 hour before their representative arrives at the house. A couple of years ago, their representative came for routine maintenance, for the fireplace that was built with the house, and he found that the exhaust pipes had come apart from the roof. He basically saved our lives by uncovering this deadly problem. They replaced our fireplace and made sure that it was done correctly. We would certainly recommend Home Energy Experts!!!
Steve Mussell
4 years ago
They showed up earlier than scheduled but called before coming to my house. The tech (Drake) was very friendly upon arrival. He completed the task and cleaned up the area. I also spoke with Claudia on the phone several times. She was extremely helpful and courteous. I recommend them to anyone.
Quinn was exceptional when serving our pellet stove. He took the time to explain all work done and showed me photos of the completed work. Company called to let me know when to expect their arrival. Quinn was on time, friendly, and professional. Extremely happy with the service we received!
I was very pleased with our technician Shamar Emens. He was professional, courteous and knowledgeable in performing the necessary system maintenance operations. Did an excellent job explaining what was done and potential trouble spots. I would definitely use Nevada Heating again and recommend them to others.
Our AC broke on a Saturday and when I called my previous HVAC service provider is was clear from the after hours message that they do not offer emergency services. So I picked Nevada Heating without a referral, just needed someone asap. Not only did they respond, they fit us in the very next day, on a Sunday, and called multiple times to keep me posted of their arrival. Brandon Price arrived with a smile on his face, in a clean uniform and happy to fix our AC problem. Within an hour we were back up and running. But Brandon didn't just fix the AC, while he was here he monitored the air at all of our vents and explained everything he was doing. VERY PROFESSIONAL, very efficient. Based on this very positive experience I decided to switch from my previous HVAC service provider and signup with Nevada Heating for my future HVAC services, starting this week. And again they did not disappoint. Kiyoshi Mendonca arrived on time, with a smile on his face, in a clean uniform and happy to explain everything he was going to do and did, as well as pointed out a possible future concern with our system that they will monitor. TOP NOTCH organization. Clearly the management team at Nevada Heating have cultivated a professional team. I recommended them to my neighbor (their AC also broke the same weekend), and they too were equally pleased with Nevada Heating. I would recommend them to all my friends and family. Great company who cares about their clients. Oh, and love their business cards - have photos of the service professionals - all smiles!
David M. Is professional and knowledgeable. David knows his stuff - highly recommend nevada heating to service your hvac system! Signing up for club membership that services my furnace ac and water heater. I want david m to service my equipment in the future! Great guy!
Home Energy Experts focus on preventive services and maintenance by performing Comfort & Energy Tight Analysis to avoid any issues by providing solutions to improve your comfort and reduce your energy costs. Meeting with James McKenzie confirmed the company’s commitment to saving me energy. He has the knowledge and tools to ensure my system works properly and efficiently.
Nevada Heating has been great. Easy to schedule, with excellent communication before and during the appointment. Technicians Jacob and David were efficient onsite and are solid guys. We appreciate the care they demonstrated while here, and they have done a nice job sorting out our HVAC issues. Thanks very much.
Michael Stosic
a week ago
Miles Skinner was awesome we appreciate his work ethic. Very nice person
David Holdridge
2 months ago
Kyle was professional and clean. Got us up and running ac! On one of the hottest days. Thank you!!
David M. Came out and was very knowledgeable and professional.
Estelle Dohr
2 months ago
Nevada heating and air sent a technician by the name of Drake to install a wireless thermostat.. He was so professional and very polite and very kind very pleased with the work that he did everything went real smooth Thank you Nevada heating and air
Britta Swanson
4 weeks ago
Was given several options to replace my aging HVAC unit and after choosing the appropriate one for me, the job was scheduled quickly. The guys were professional in their installation and all questions were answered to my satisfaction.
Jacob was very nice and professional. He taught me a lot about my system while he was doing basic maintenance on the AC unit outdoors and the blower indoors. Turns out I was using too many filters which I didn't know was possible. Thanks Jacob!
Drake with Nevada Heating serviced our furnace. We have used this company for approximately 10 years and their customer service is exemplary. Consistently on time, polite, knowledgeable and great people.
John Campbell
4 months ago
David M very nice man who did a great job for us. Thank you
Auden Huante
3 months ago
Jake was so helpful and very informative. He explained the whole process very well 10/10 for sure.
Anna Pageau
11 months ago
Jacob Hahn did a great job. He shared a lot of details about my pellet stove so I know how to keep it in good working order for a long time to come. Thank you!
Jennifer Allaire
3 years ago
Brandon has been my Home Energy Expert technician for over a year now. He is professional, thorough, personable, respectful and explains everything he is doing. I am more than confident in the work he does and that he only does work that will keep my home up and running rather than up-selling me on things I don't need. He is an asset to your company and I hope you know that. He is the kind of employee any company should be lucky to have. Keep him around. He is the only technician I want in my home!!!
Jacob Hahn did an excellent job. Hard worker, very knowledgeable and personable. Would definitely have him come again!
David m helped us replace our heating and ac. Highly recommend nevada heating to replace your hvac system explained everything and was super easy work with. They even helped purified our air in the home. Thank you nevada heating and David M. signed Mike and Linda Brady
Shamar Emens did the summer check up on our air conditioner system. He gave it good grades and suggested a hard start feature to extend the compressor life. Thanks, Shamar for looking after our system!
Jacob was very nice and explained everything … I am 71 so an honest young man was wonderful … I have several horrible experiences with other companies .. so I truly appreciate honest and professionally trained techs … thank you
christa moore
2 months ago
Spencer, Adrian, Christian were very friendly and answered all my questions and were very professional went and above and beyond ! I highly recommend this company and these three guys. Also Miles came out the day before and he explained about the product and services and was also very professional and friendly.
Randy was as polite and knowledgeable as you could ask for. His approach to what was an issue now and will be in the future and our many options was reassuring to us that he was not a high pressure company rep that needed a sale! We are even more comfortable with the company than before( relative works at Home Depot) when we had Home Depot recommendation. Randy was great and a very personable young man going places in the company. Will gladly recommend getting inspection from his company with him as the tech responding!
Raymund Villanueva
a month ago
David was knowledgeable and was able to get my AC up and running.
Quinn Reid, the technician that serviced our two gas fireplaces was superior! He was on time and efficient. The reason for only 4 stars in the review is because we had an issue with the appointment manager: She asked that we pay in advance over the phone. We have been clients of this company for over 5 years (they installed our gas fireplace and a new furnace in a rental property) and we had always paid the technician following the service. We declined and paid the technician, as usual. The servicing by Quinn Reid was excellent!
Lynn Twaddle
3 months ago
Shamar Emens was courteous and explained the repair and maintenance clearly.
David Van Horn
a year ago
Nick R. did a get job with maintenance for my furnace and A/C. I felt that I was getting an accurate summary of my system and good advice for taking care of everything and when to plan for hardware replacement in the future.
Holly Zimmerman
4 months ago
After the recent rains flooded our crawl space and destroyed our ductwork, we used Nevada Heating to install new ducting. All of the guys (Adrian, Spencer, Vincent, Roger, Christian, Ryan and Anthony) were friendly and polite, worked hard all day an put out a quality product. Kevin in particular was excellent - he would call every morning to let us know what time they would arrive and once he showed up would walk me through what was planned for the day and ask if I had any questions for him. He was top notch and has a bright future ahead of him. I highly recommend Nevada Heating.
Terri Svetich
2 weeks ago
Nevada Heating has been providing routine maintenance and repairs on our gas fireplace for years. All of the technicians have been professional, personable, and competent. The service professional today was David M. was very detailed in his cleaning of the gas fireplace components and taking readings to determine performance. We were very pleased with the service.
Rich was able to come out to fix my furnace the day I called for an appointment. Extremely professional and had my furnace fixed in no time. Thank you, Rich!
Jolee Martin
4 months ago
Drake was everything I could ask for in a service professional. He was knowledgeable, courteous, and tenacious. Drake was able to resolve my issues so I now have heat! It was a great experience, and I am happy to have your company for my HVAC needs. I was delighted to be offered the club membership. He read my mind. Thank you, Drake.
David m he did a really good job and I like it very much very nice guy
Dylan Dunnan
5 months ago
Clint is so professional and very responsive and showed up on time… I have the maintenance plan and it’s really worth it… Before I found Nevada Heating @ Incline Village (Napoleon Fireplace) during the dead of winter and never good. Since I found them, they are terrific and they have very professional people that they hire so everyone has been great including dispatch
Jacob did an outstanding job at diagnosing the problem. Save me a ton of money. Will definitely use them again in the future.
Jack Hamacek
8 months ago
Nevada heating has been doing our annual furnace maintenance for many years. Great service techs each time. Our two units are nearing 20 years and still operating reliably. Nothing more comforting than the warming sound of the furnace during these cold winter days.
Douglas Daniels
a month ago
Complete install of HVAC air and gas furnace. Adrian, Tony and Christian did great work.
Michael Bolden
5 years ago
I have used you guys since I moved to Reno. Because of travel, I got behind on maintenance and my yearly contract. Today, I had BOTH A/C units go out on me. When I called, I was told that I wasn't in contract and that I was on the NON-Priority List and it would have to be next week. THANK YOU for helping me to find my new HVAC Service Company, All Hours! They were so awesome, so knowledgeable, and made me feel like I was special and needed attention on this 100° F day! So long and good luck!
I received great prompt service! David was an amazing technician! I want to personally express to his supervisor that you have a really outstanding employee in David! I’m not easily impressed, but he went above and beyond to help me understand each service and recommendation thoroughly! Thank you ! Gil Lasaca
Anthony Uribe
10 months ago
Nicholas Rumbaugh from Nevada heating & cooling came to my home today to fix my furnace. After calling many companies, Nevada heating & cooling was the only one that could arrive to my home today. Nicholas was very kind, professional, knowledgeable & found the problem and solution right away. One of the office staff, Shannel, was kind, courteous and understanding. She was able to get Nicholas to my home before the scheduled appointment. I would highly recommend this company. Thank you, Nicholas for warming our home up!!
Brandon was very knowledgeable and professional. He ran everything down and explained it in layman’s terms. We are very pleased with his repairs on our home ac unit!
Jordan did a great job on our AC service. He was very knowledgeable and explained everything in easy-to-understand terms. I am very happy he was our technician. I will absolutely use this company again, great service and reasonable rates.
Debbie Cifelli
4 months ago
Quinn fixed our remote over heating problem in no time! He was very friendly and courteous too!
Heather Walker
a year ago
I had Brandon and Myles out and they are absolutely awesome, sweet guys. Very friendly, patient, respectful, and professional. They explained things very clearly, writing up a report for me to look at and going over it with me so I could make an informed decision on what could be done. They were really efficient, focused, and keep things super tidy! I didn’t feel pushed to spend money I didn’t want to spend. I trust these guys and feel really comfortable around them. You can tell they care about what they do. I can’t imagine using anyone else!
Kevin Chappell
a year ago
Drake the service tech was great! He was on time and did what he came for quickly. This was our first time with Drake but have used this company for a while. They always forget to bring the right filters which is annoying because it’s included in the price of the repair. We end up having to go to Reno (30min away) to get them. Seems like the company would have our filter sizes on file or get it while scheduling the appointment to make sure they had the right stuff on site. Aside from the filter annoyance, this company is great and I would recommend.
Cris Polkinhorn
5 months ago
Shamar did a very thorough maintenance on gas furnace and hot water heater. Communicated with us on results and was very personable guy. Good job.
Julie Westwood
11 months ago
Jacob Hahn was professional, & knowledgable. He serviced my heater and educated me on various elements of my heater and it’s capabilities. I appreciate what a great job he did.
Susan Cnossen
3 months ago
Shamar Emens from Nevada Heating came today to do a spring air conditioning tune up on my unit. He was very pleasant and extremely professional. He took the time to explain what he was going to do before he started the job. I look forward to working with Nevada Heating in the future! Great job Shamar and thanks again..
Mariusz Blach
a month ago
I'm very disappointed with service from technician. He didn't have any idea what is wrong with my water heater and eventually came up with guessed diagnosis which happened to be wrong.After some online research I was able to fix this problem myself.Looks like is hit or miss with technicians in this company. You have to be lucky to get someone who is experienced.The only thing I should have done differently is not to pay for his visit. That was waste of $125
Jacob Hahn & Nick rumbaugh did a great job able to clear problems that we had - just a great job
Nick Rumbaugh visited our house and did a thorough inspection of our HVAC system. He was very professional and did a great job
Roxana Smiekel
a month ago
Shamar was great. He was thorough and on time.
Drake and Lucas did a great job connecting our new faucet, disposal and reconnecting our dishwasher. Professional, friendly, courteous, with great attention to detail, which is Great to see these days. they fully tested all the components and double checked for leaks before going. It is very encouraging to see young trades professionals like Drake and Lucas come to your house and do such a fantastic job. I highly recommend Nevada Heating and cooling and certainly recommend Drake and Lucas.
Carolyn Burns
5 months ago
We've been faithful customers of Nevada Heating for probably close to 20 years now. We have regular maintenance on not only our A/C and furnace, but they also installed our fireplace and perform the maintenance on that as well. They are always so professional, are careful to leave our home in the same condition as they find it and are honestly so easy to do business with.Last week, I had Drake and his trainee, Kyle, here to perform our annual maintenance on our furnace and they were both so nice. They are quick to answer any questions I might have and are always very informative of other great services Nevada Heating offers that will help our home's environment.We will continue to be faithful customers of Nevada Heating and are quick to recommend them to our friends.
Shamar Emens did an awesome job.
Mack McGrannahan
a year ago
Jacob and Myles performed the air conditioner maintenance at our address Tuesday, July 19th. They were friendly, punctual, professional and very courteous!I learned more about air conditioner maintenance than I thought possible. What great ambassadors they are for Nevada Heating!I can't believe that they have to buy their own tools. I would think that tools would be provided considering the many tasks they must perform. Oh well, I hope they are able to purchase more tools and equipment with this review.I look forward to more interaction with Nevada Heating in the future.Thank you very much!Mack McGrannahan
Alyssa Chappell
11 months ago
Jordan was fantastic and helped with our AC maintenance! He was very knowledgeable and I would highly recommend him!
LESLIE STEWARD
6 months ago
Drake did a great job cleaning and inspecting my fireplace.
David M. was very nice and personable.
Using Nevada Heating for 1st time to do a checkup on our air conditioner before using it this summer. Jacob was the service professional and he was awesome. A pleasure to have in our home and he assured us everything was fine with our system and changed our air filter which was needed. I highly recommend Nevada Heating. They are a private business and take great pride in servicing their customers with honesty and knowledge. I will always call them for servicing my air and heating needs.
Linda Gomez
11 months ago
Myles Skinner just performed 1st annual service on our new heating & ac system. He is friendly knowledgeable & efficient. Great experience.
Roger, Vince, and Christian spent most of the day at our home installing a new HVAC system (furnace and air conditioner). They communicated with my husband and me throughout the process. They explained the new equipment installed and how to use. They cleaned up the work areas before leaving. They were polite as well. Thank you, Nevada Heating!
Lori Walker
10 months ago
We have the three year maintenance plan. We had Nick Rumbaugh out and he performed maintenance on our heater. He was very thorough in servicing our heater and he was professional as well. He also checked the vent output in each room to see that the heat was consistent throughout the home. We appreciated that, as one of our rooms was always on the cold side.
Steven Worsley
4 months ago
Jacob hahn, very prompt and had the install crew out there same day on a Friday afternoon!! Thank you! Later in the day an install crew came along. Christian,Vincent Kevin and Anthony did a fantastic job installing my water heater and stayed after hours to make sure my installation was completed 5 star rating for these awesome young men.
David M. Came out to fix our ac when it went out. He was very knowledgeable and professional. Quickly fixed our problem and got our ac up and running again. Appreciate his hard work and personable demeanor.
Amanda Cooper
5 months ago
We had a great experience with Tom for our annual maintenance. We highly recommend him and this company!
Spencer, Adrian and Christen come today and replaced our HVAC system. They were extremely polite and professional. In addition they were great with our dogs.I will recommend Nevada Heating to anyone who needs this service.
Roberto Daguison
3 months ago
David M is professional and knowleadgeable. Best I have seen
UPDATE: 2 years after furnace installation. Continue to be pleased with the service and product. No issues at all for the last 2 years. Just had my annual service performed. The technician, Kiyoshi Mendonca, was thorough and professional. Would definitely use this company again for any HVAC needs.
Jacob Metcalf
4 months ago
Kyle was extremely helpful and professional.
Fireplace cleaning.
Nick is a wonderful tech. On time, pleasant and efficient. I highly recommend Nick.
Kelcie Weller
a month ago
Shamar Emens was knowledgeable and efficient. We were glad to have him as our technician today
Sam Francovich
5 months ago
Workers were very nice, clean, efficient and polite. Had an issue we did not like and they immediately fixed I’d without question or charge. Systems are both working great. They bid the project and we’re here the next morning ready to go. We are very happy and would highly recommend this company. Workers were Spencer,Garrett, Adrian,Ed , and Kevin.
Drake from Nevada Heating did an excellent job with our gas fireplace. It was working intermittently and was very slow to ignite once the switch was flipped. He was able to figure out the issue and fix it quickly. His inspection felt thorough and he did a great job explaining everything to me. Now our old gas fireplace is looking and working much better. We definitely plan on using them again in the future!
Jacob is a true professional, friendly and very knowledgeable. Highly recommended Jacob and the nv heating team! Well done.
Cathy Jimenez
a month ago
David is profession and knowledge-amazing job and is amazing human being! Nevada heating with a new hvac system- thank you Nevada heating and David M- such a blessing!! Spencer , Kevin and Vincent did a wonderful job , we’re wonderful with our puppy and we’re very quiet during the whole process and was able to even take a quick nap on my couch
Marco and Jacob were amazing!
These guys, Kevin, Vincent and Adrian did a awesome job today at my home. They did it in one day what May have needed two days, so I’m happy. All is good!
Mary Whittle
3 months ago
Kyle provided excellent service and support he assisted with multiple aspects of securing a more efficient air conditioner that will provide better comfort and longevity. Kyle determined a permanent solution to upgrading a previous compromised air quality that will help with allergies .
Janice Clarke
a month ago
Great service. Shamar was efficient and thorough. Thank you!
Aimee Hurtzig
10 months ago
Drake Schultz was AMAZING!!! He was super friendly and very professional. I will use this company again and recommend them as well!!!
I've been using Nevada Heating for about two years now. I signed up for the annual maintenance package and it's been great. Jacob came yesterday for the A/C annual checkup, and was there for about two hours making sure everything was working as well as possible, cleaning out the A/C unit, and testing the equipment. The best part was signing a service bill for zero dollars, as these guys try and keep systems alive for as long as possible without incurring unnecessary fees. Thanks Nevada Heating! Shout out to Brandon as well!
Millie Mitchell
3 months ago
Jacob Hahn and Marco Macias replaced some major parts on my gas fireplace, which saved me money in the long run. This is a fireplace Nevada Heating installed over 20 years ago and now it should last a good while longer. And while they were here they serviced my air conditioner (replacing a small part) and I’m good to go for the summer months. I’m happy.
Kyle Pearson was the tech who evaluated, recommended, and quoted our new HVAC system and hot water heater. He was extremely thorough and detail oriented. He answered all questions, and took the time to explain the “why” behind everything he was explaining. Kyle is a true professional, and a great representation of Nevada Heating and the values of a small local business. I highly recommend Kyle and Nevada heating.
Jeannette Tyson
5 months ago
Myles was very professional and informative explaining everything.
Turns out we need a whole new heating and air conditioning system,
that will be installed tomorrow.
I contacted Nevada Heating last week to help me with an issue I had with my furnace. They sent a person to help me understand my need. After reviewing the old furnace, he gave me different options as far as the replacement and cost. Today Jack Powell and Justin arrived to work on the project. They were super-efficient staying on task. They completed the work in the estimated time. Jack covered the details of the new unit and he also showed me the overall installation. So far so good…Great job guys, keep up the good work.
Had appt for annual furnace maintenance. Shamar was very timely and efficient. He explained what he was going to do prior to the service and at the end, he explained what he had done and the results of the maintenance. Shamar was very professional and answered all my questions. He provided information of an air scrubber both install and mobile units. I trust Nevada Heating for my A/C and heating and know they will maintain the investments of the new units. Thank you for your service!
We could not be happier with the fireplace service provided by Home Energy Experts and in particular, Eric Robnett. He was prompt, courteous, knowledgeable and more importantly, cared very much about making sure the repair and service he was performing was the correct solution to our fireplace problem. He worked diligently to clean/repair our fireplace, which looks beautiful now. I highly recommend this company for anyone needing service for their fireplace. We are permanent customers now.
Joshua Bartic
10 months ago
Jacob Hahn did a wonderful job servicing our fireplaces! Look forward to working with him again.
David M did a great job explaining how everything was working and what needed to be fixed.
Patricia Larson
a month ago
David m and nick lemon helped us fit a new hvac system in our home. They were both professional and very knowledge! Recommend nevada heating to anyone looking to upgrade and improve their hvac systems! Great custom service from nick l. And david m, thanks so much nevada heating!
Laura Quisito
a month ago
These guys were fantastic! Very personable, professional and informative. Highly recommend them.
Daryl Hendery
4 months ago
Replacement of two Aprilaire steam canisters and two in-line water filters that the previous tech (Jacob Han) said would be installed at no extra charge since these services were not performed during the fall 2022 or spring 2023 maintenance as requested. Today’s service was performed by Nick R.
They replaced my HVAC unit and made the process very easy. Mackenzie came out on Tuesday to determine what I needed and by Friday (3 days later) I have my new unit installed!!
James Wagner
2 months ago
David M. was very helpful and explained in detail the system and issues. Great service!
Gerald Ainsworth
4 months ago
Shamar Emens did a complete checkup of our Air Conditioning system today. He was professional and very though. We were totally satisfied with his service, his explanation of the work done and the condition our our system.
Olivia McElhany
9 months ago
Jacob was on time, informative, thorough, and professional in fixing our fireplace that hadn’t been working in thirteen years. He got it going in a few hours and installed a fan to distribute the heat better. We’re warmer and cozier now. Happy to do service with Nevada Heating and Jacob! We highly recommend them.
Both Nick Rehman & Drake were here today @ my home to follow-up on a repair from 29 Mar 22 regarding new Glazer Bay faucet install (3 Ea.). Faucet downstairs in bathroom water line cracked when original technician was here to replace. Cold water was shut off from the angle stop.Home Depot was called per Nevada Heating Tech and coordinated with Nevada Heating on how to resolve the issue. Nick contact me via telephone yesterday morning (30 Mar) @ 9:15 a.m. PST to address what he recommended and volunteered to come to my home with Drake to take look. Nick quoted me pricing for new water lines and angle stops in case I need for upstairs master bathroom which has 2 sinks with 2 new faucets. Both faucets upstairs are fine, no new hardware for now. However, downstairs bathroom water line for cold water and angle stops had to be replaced.Both Nick and Drake did an outstanding and very professional job! I really appreciate the initiative on Nick's behalf for reaching out to me to resolve this issue. I worked in Procurement for 32 years and am very familiar with RFQ's and managing/hiring vendors. Nick and Drake are top notch!I am very pleased with everything they assisted on with the inspection of all three (3) faucets and looking underneath each sink to ensure no leaks, proper, etc.Also, Drake was very knowledgeable and professional. Both he and Nick went above and beyond to assist me a disabled Veteran.Thanks Nevada Heating for your fine customer support, initiative and professionalism! I will definitely keep you guys in mind moving forward.Robert BrittSparks, NV.
Cierra Bailey
a month ago
David M. was very helpful and knowledgeable. His team did a great installation! Thank you Jeff and Anthony.
David M. Was very professional and helped us out greatly! Definitely recommend.
Destin Richter
3 years ago
Brandon did a great job resolving and explaining our furnace situation. Everything is working well after the visit. Brandon was very enthusiastic and communicative as well.
Anthony was here on time and quickly installed the gas line we requested, including contacting the inspector. He also re-positioned the 220 volt line to a wall plug.I highly recommend Nevada Heating.
Canada Starkey
2 months ago
Roger, Jacob, Nick and Garrett are amazing! Made my experience replacing my unit quick, pleasant, and efficient. Timely, reliable and fantastic company. Highly recommend.
Nick Rumbaugh was efficient, informative and very friendly. Nevada Heating performs great service- on time, in communication and professional!
Martin Mainster
a year ago
We have just replaced our entire HVAC equipment converting to Lennox heat pumps in the process and also our water heater. Our home is 18 years old, our units were old, outdated technology. We believe inflation is here to stay and with supply chain issues we wanted to research today's improved options in an unpressured time-frame and then select the equipment we wanted without the urgency of a failed unit and must-buy from what is available.We talked to 10+ local companies. It was time consuming and frustrating to waste time on ill-informed salespersons from some obviously poorly run and barely functioning companies. But then Nick L showed up from Nevada Heating. He was an outlier. Previously a service technician with invaluable hands-on experience, he was able to answer questions in-depth and help us select exactly what we wanted. His appointment with us lasted 2.5 hours during which he carefully checked our existing system identifying its shortfalls, taking pictures, designing a new system to be installed properly with optimized performance. He was the only one to do a monometer test, draw detailed diagrams, measure run lines and consider factors affecting our result all of which were included in his timely quote.His bid was not the lowest but from all our reading we know that an installation with proper attention to details is in many ways more important than the equipment purchased. Once our heat pumps were available the installation field manager, Anthony B. came to our home to do a preliminary recheck to verify the entire plan and assure all needed equipment was available. He helped oversee our installation. The install team consisted of Keanu and Nick who were supervised on site by Ed R. Like Anthony, Ed and his team were unbelievable. They showed up every day on time as scheduled, worked diligently through the entire day in a methodical, professional, efficient manner. Ours was a big job and the team was careful to install our system sequentially so that we had continuous heat through this extremely cold weather. They checked and rechecked EVERYTHING. Making sure that all the connections were gas or coolant tight, all the system parameters were up to specifications, optimized our gas/air mix and other measures too numerous to mention. They installed water pans under our units in the attic and the water heater which remarkably had not been originally installed along with drains and alarms to notify us if there ever is a problem.In looking at our attic the change (read as improvement) is astounding. Our ducts are now properly aligned. Plenums have been added to enhance air flow and system efficiency. Everything is insulated and beautifully installed. We now understand why the installation is so critical.Nevada Heating and Cooling was not the cheapest quote we obtained but they have provided the best value. They are a well-run family owned second generation company with congenial highly trained screened completely competent staff. They routinely pull permits on all the equipment installed (some companies advised against that and it reflects poorly on such a company). Permitted and checked work protects homeowners and our investment. Nevada heating also offers 3-year service packages which are the most economical of all the companies we interviewed. They offer a wide array of services and they are our go-to source for HVAC and plumbing needs here after. They have earned our trust and confidence.We would give them 10 stars if we could. They have more than exceeded our expectations. We highly recommend Nevada Heating and Cooling and feel fortunate to have had them completely renovate our home HVAC system.
justin celaya
11 months ago
I worked for them for about 6 weeks, and it was a disaster. They love to micro manage, and over step. They messed up my only two checks I’ve received thus far, have Mandatory meetings every morning at 7:30, so you have to start in the middle of the heat afterwards. They demand you use your personal phone for work, which includes texting their group chats every two hours to “check in”, covering exactly where you are and what you’re doing. I was gifted tools from a coworker, and they refused to give them to me. Even with texts messages from him stating he already told them to give me them. And the best part- they HATE sunglasses. I’ve never worked at a place where wearing sunglasses outside in the sun upset anyone so much. I walked in this morning and was greeted with raised voices by the supervisor and OWNER, demanding I not wear my sunglasses. They’re a bunch of insecure, micromanaging, JOKES. And if you get a job done by them, GOOD LUCK. they only have two lead men in the whole install crew. And pair non leads up and send them to do installs, with the hope they know what they’re doing.
A great company to work with. From initial quote to final clean-up after install all was smooth and easy. Justin and Jake the installers were professional, on-time and respectful of my home.
Le Roy Wallender
4 years ago
We were very impressed with Home Energy Experts. Every one that worked with us was very professional. The finished product was great. The workmanship excellent. We thank you for taking good care of us.
Kristi Brent
2 months ago
Jake Hahn was amazing for us. We were in the market for a new AC unit. Made a same day appointment, gave us clear details and did not pressure us to upsell us at all. Anthony and Jeff helped us with the installation as well.
Leo Jolicoeur
3 months ago
Adrian and Jeff are EXCELLENT technicians. Very professional, knowledgeable and personable. Great work team!
Icehockeyplyr1
10 months ago
Jacob Hahn came out to do our annual maintenance and clean our fireplace which hadn’t been used in years. We were having trouble with the switch turning on the fireplace, so Jacob installed a remote switch for us. However the fireplace would not turn back on. Then Jacob had to remove the remote and the charge, and was extremely helpful in giving me a list of option to both fix and or replace the fireplace. He told us about the show room, which I’m sure we will be visiting very soon thank you guys!!
Jey Revilla
11 months ago
We scheduled to get our heater checked to ensure it was ready for winter and we got our technician Nick Rumbaugh. It was great he showed up early and was amazing. He had so much patience in explaining what was needed and provided options to pay for the repairs or replacement. Nevada heating even has an amazing price for three year maintenance up keep. Totally recommend them they are great.
Shamar Emens did a great job. We highly recommend him.
Nick Crawford
6 years ago
I had my heater go out on me and i needed to have my furnace checked out. I was referred to Home Energy Experts from a friend who had also used their services. I called and talked to Tammy on the phone and she asked what the problem was and I told her I wasn't sure but the heater quit working. It was 445pm and they were about to close, the winter weather showed it was going to be 18° that night so she asked If this was our only source of heat? I said yes, she said ok no problem and that she would send their on call technician out to take care of the problem right before 8pm he was just finishing up a call. The tech showed up about an hour later and was able to replace the faulty part and get me back up and running in no time at all. The professionalism and the service of this company was outstanding, and the serviceman who fixed it had it diagnosed within his first 15 min being there. I set up a service contract to have them come by and service my unit twice a year and will be recommending them in the future. I don't think you can go wrong with this company!
Alexandra Bucholz
5 months ago
Shamar Emens was great. He was on time and did a thorough job.
Rich installed an air scrubber which will help my wife’s upper respiratory problems immensely. Also rich with supportive info and guidance!
Pleased with service people and Their knowledge. We were without heat & they arrived in a short time & got us back on line.
Lisa Garberick
5 months ago
David M came and serviced our furnace. Did excellent. He informed us of what he found. Very informative. Will definitely use them again.
Real nice guy. very thorough. Did a great job.
Cleaned and serviced 4 of my fireplaces.
Very professional job. Explained everything he did during the cleaning. They look amazing, but I’m not in a hurry to use them. I will definitely call Jacob again.
I wasn't getting any hot water in my home, so I was at Home Depot costing out a water heater, and asked if they could recommend a contractor for the install. They put me in direct contact with Home Energy Experts and they had someone come out to give me an estimate. They gave me an estimate of over $2,600.00 for the install, which was so much higher (over $1,000.00 more) than the other estimate I had from another company, which peaked my curiosity. The estimate wasn't itemized, so I requested an itemized quote. After examining their quote, I found they were charging me for 3 smoke alarms, a Co2 detector (which has nothing to do with the water heater and which I have in my home already. The young man who was doing the estimate never set foot in my home, he was only outside). They were also charging me for a water shut-off valve, Temperature/relief line, gas safety shut off (I checked with Home Depot and the water heater all comes with these items), plus many other items, they were charging me for. These items were listed as parts and not part of the installation charge, which was a flat rate. The installation cost was listed with all these other items listed under parts. I am a senior citizen and felt like I was going to be taken for a ride for big $$$$$$$. I have sent the estimate to Home Depot services and spoken to a manager in Customer care in the contractors department, so they would be aware of the price gouging. I would never use a company who would gouge and blatantly take advantage of a senior or anyone else for that matter. Installation cost was quoted as a flat rate of $850.00, permit fee of $115.00 and disposal fee for water heater was $75.00. I would never, ever recommend this company to anyone. They deserve ZERO stars.
Christopher-Micheal Gabriel
5 months ago
Miles did an absolutely great and professional service to my heater dilemma. I got a screaming deal on a new heater and air conditioning system that I have needed to replace! I suggest them to all!
John Smotrys
10 months ago
The three man crew, Roger, Vince and Victor were here all day long working their butts off and I say give them all a big raise had a great experience and I appreciate that very much thank you very much
Kirk and Julie Lester
3 months ago
Second time Shamar was here for routine service. Polite knowledgeable and efficient.
Leslee Edward
a month ago
Shamar was very courteous and friendly. He closed all my gates and doors when he was done. Communicated very well regarding the maintenance service on my air conditioner and furnace.
Absolutely will not use anyone else. (And I have in the past) Appreciate their honesty and workmanship. Would and do, refer this company to others.
Jenifer Salzwedel
a week ago
Shamar Emens was super helpful, knowledgeable, fixed one issue we were having, and helped with recommending ways to prevent future issues.
Judy Anderson
2 weeks ago
We’ve been with NV Heating for years and have always gotten the best products and service. David was our technician this time and he personified all that is best in information and service.
Drake was scheduled within 24hrs, was thorough, professional and able to arrive early. Luckily it was a minor rewire/repair and Drake completed the work in under 2hrs with my system checked and A/C back up and running. Great work from Chanel in scheduling and Drake on the service, we will call again when in need, thanks!
Rose La Velle
11 months ago
On 10/4/22 Nick Rumbaugh came to perform an annual check & maintenance on the furnace that NV Heating had installed for us a while back. He was on time, very nice & professional and kept me informed as he did his work. We will continue to use them for our Heating needs. Thank you, Nick!
Katie Willis
2 months ago
Quinn came to do my annual service to ac units. He was on time, polite, and efficient. This company has been great to work with since our units were installed.
Roger Cabrera
3 months ago
Myles was very thorough with everything he was checking, explained what he was doing and explained where the numbers where they needed to be to make get the most out of your air unit and furnace so they would be be working efficiently and to extend the life expectancy of the units
Our technician Myles was very informative and courteous. We are happy to continue business with this local company.
Recently had a new water heater installed by Jack and Justin and as always I was very satisfied with their service, timing and manners. I would always recommend these folks for any heating or plumbing needs.
We used Nevada Heating To install a new gas fireplace in our home. The workers that came out and did the installation for us were Roger, Nick, Blake and they were fantastic! Friendly, outgoing and very professional. They called before coming up to our home, we’re on time and we’re always clean up immediately after themselves! I would highly recommend this company and these three installers for your next gas fireplace installation.
Lorraine DiRaffaello
a week ago
I just received service for my hvac heater, David m from Nevada Heating was great very professional and thorough. I would highly recommend this company and David to anyone.
Kyle performed annual service on my AC unit. He was knowledgeable, courteous and professional.
Christine Edwards
a year ago
Myles Skinner was very friendly and professional. He explained what he was doing and answered my questions.
Jacob did a great job maintaining and cleaning my A/C! He explained all the numbers in a way I could understand and was very personable. I've been using Nevada Heating for over ten years and the service is always very thorough and professional so I'm confident my A/C is in good hands and will last me a long time.
Bobby Guacamole
7 months ago
Fantastic job by Nick R. and David M. From Nevada heating. Professional, courteous and made great recommendations. Highly recommended.
Nick Rumbaugh serviced my ac unit last week. He arrived on time, was very professional and thorough. I appreciate the time he took to explain everything he did and even took pictures so I could see it visually. I have received the best service from this company and recommend them to everyone! Thank you!
patricia mcmahon
10 months ago
Jacob Hahn was very thorough, explained all the maintenance work he has doing and did a great job of cleaning up after completion. I would definitely recommend this company and I have been pleased with all their reps.
Kenny Freitas
2 months ago
David m is an excellent technician and explained everything that was going on with our furnace and ac. Unfortunately our ac went out and is 28 yrs old. David is professional and patient explaining everything in detail. And helped us get a new ac and furnace installed as well as a new water heater. Thank you david
Patty Spiller
2 months ago
Shamar Emens was great!
Thanks😀
DENA RECCHIA-KIRGIN
2 months ago
David M. Was on time and professional. He explained the future needs of my older units and sent quotes so I can budget!
Service Professional Drake Schultz took care of the issue with my 25 year old gas fireplace. He was early, professional, knowledgeable and personable. So easy! Thank you!
Tracy Shannon
4 months ago
Kevin, Spencer and Christian did a wonderful job and were so friendly and helpful! They arrived just when they said they would and stayed until the job was completed! There were some issues with my electrical and they problem solved to get it resolved! I will continue to use Nevada Heating and Air and can’t say enough good things about them! I highly recommend this company! Thank you to Kevin, Spencer and Christian! You are the best!
Sandra Calhoon
a year ago
Rich was great! He arrived early, explained everything he did, told me what I needed to do with a couple of different options, and was very kind and courteous. From my call in for help, to Rich's arrival and departure, I would recommend this company from my personal experience.
Very knowledgeable about our A/C System, came in figured out the problem. Bad compressor capacitor and loose wires. Very professional. Thanx Jacob! Back in business!Had the A/C get its yearly check up, works fine . Thanx Shamar! Answered all my questions, very Professional as usual. Always nice seeing a new face. Back in business! Again.
Robert Dickens
a month ago
Shamar Emens, a Technician from Nevada Heating, was on time, courteous, personable, instructive, and efficient. He explained what he was doing and why. Should we need unit maintenance or repair in the distant future, we hope that NV Heating sends Shamar to our home.
David M. was amazing! He was punctual, respectful, knowledgeable, and candid. He gave us a detailed explanation of his findings and offered some key recommendations to help the longevity our cooling system. David M. is a true professional and I would highly recommend him!
Miyles was very thorough and explained the problems of my broken air conditioner. He knew how to fix it correctly and in a timely manner. He was ver polite and professional!
Thank you so much !
David m. Is a great technician - David came out and serviced our equipment. He is professional and very knowledgeable- stellar customer service- Highly recommend Nevada heating!
Adrianne Phillips
a year ago
Myles was very thorough, professional, and friendly. He took the time to explain and make recommendations regarding maintenance of our heating unit.
Erin Burress
2 months ago
Well, we called on Saturday night July 1st because our air conditioning was out. We were told that somebody would call to set up a time to be there on Sunday. Called to follow up three different times on Sunday. The first person (Tabitha I believe) told us we were second in line. The second person (I believe Abigail) told us she couldn't tell where we were in line but she was going to contact dispatch to figure out what was going on. The third person said they were going to page the on-call technician. Never heard back from any of the above. They called at 10:30am on July 7th saying they heard we were having some issues with our AC. I get that it's a holiday weekend, but if you don't have the availability to have somebody come out, don't tell us that you do...4 times. How y'all have a 4.9 rating is beyond me. My experience is in the negative number of stars.
Kyle Pearson is very personable and professional. Very impressed in his thorough assessment of our HVAC needs. Highest recommendation possible. Thank you Kyle and Nevada and Cooling!
Nevada Heating, Jacob Hahn is 100% professional, thorough, and very knowledgeable of his work. He is very pleasant, organized and clean when coming into my home. He has gone over everything he did and reassured me that everything is working to it potential. Jacob is a very pleasant gentleman. If you can, please put him as my tech when coming to my house. He is a KEEPER!!! Great job finding Jacob.
Timothy Egan
3 months ago
Unfortunately needed an entire HVAC system replaced, Myles made the bid process easy and painless as possible.
This company was recommended to me personally and I will pass that recommendation on to any and everyone. It was refreshing to deal with a company that puts the customer first again. Tom (technician), and installers Christian, Spencer, and Vincent were spot on. And still smiling after a 10 hour day to insure the job was completed in one day. Thanks guys.
Joyce Martin
3 months ago
Kyle of Nevada Heating was professional, knowledgeable, polite and went the extra step to explain what he performed on my A.C and water tank. The best service I've had in a long time. The kind of service that is so rare these days. Thank you Kyle!
Shamar Emens was the technician who was sent to evaluate my heating and air conditioning systems and he was very polite, professional and took the time to answer all of my questions. Thank you.
We called for a heater repair. Josh M showed up and was very professional. Knew what he was doing. Great in detail about what needed to be done. Excellent company fast and straightforward. I highly recommend Nevada heating for doing Plumbing,Heating,AC etc. Great Employees. Thank you Josh M for doing such a good job.
Joan Collins
2 months ago
Quinn Reid was professional and patient in answering all my questions. As my home is older, he explained the options in comparing the age of the present system and how I would benefit with each new system his company would offer . As money is an issue , he explained in detail what each component would do to make my home more energy efficient and comfortable. He did a good job overall. Thank you. I will be making a decision within two weeks.
So far Home Energy Experts has been the Gold Standard in knowledge, professional care, and work product. We have a 70 year-old home with layer upon layer of patched-in HVAC fixes from other installers which werenon borrowed time (one furnace was 30+ years old).We met with four companies during the interview and bid process. We had people pitch us on expensive overly complex systems. However Andrew at Home Energy Experts took the time to completely inspect the house, measure, ask insightful questions (from functional to aesthetic), and listen to our concerns. A system has been designed to accommodate all of our concerns and after my independent component price comparisons, I am reasonably happy with the price. (I always want a better deal!)I started this with so far because we are only on day 3. The demolition was expeditious and relatively clean. The crew is professional and polite. The job site is cleaned every day and communication has been proactive and timely. The workmanship (that I am able to observe at this point) is excellent. I will update this review when the job is complete and the system has been tested - however my expectations have thus far been exceeded.
Kyle technician did a great job!
Roger and Jeff did a very good job on a full installation.
I contacted Nevada Heating for a repair to the air flow in one bedroom of a very small house. All of the other rooms were getting air just fine. The tech showed up to the home where my 22 & 24 year-old daughters live. He was there for 5 minutes.....He looked at the air conditioner outside the house to determine that it was in working order, and he looked at the air filter inside the house and determined that it needed to be replaced, as it was dirty. He then informed my daughters that all the air ducts in the entire home needed to be replaced for the amount of $8,000.00!! He DID NOT even look in the crawl space, so I have no idea how he made that determination or estimated that price!! He gave my daughters information about financing the repair, charged them $99.00 for his visit and left. He did nothing to even address the reason that only one room in the house was not getting air, and did nothing to rectify the problem!!!Thinking that this was absurd, my husband went under the house to see what was going on. He reattached the air duct to the one room in the house, as it had fallen off......It took him about 20 minutes (and he ain't no HVAC expert!!).I have contacted the company several times to request my $99.00 back, and they refuse to return my call. I spoke to the office girl, Seanelle, who told me that they looked under the house and have pictures (which is a lie, as both my daughters were there when the technician was there), and they will not return our money. I requested that she e-mail me pictures, and none of them appear to be from under our house. She sent a picture of the air conditioner and the vent. I do not see one picture of the air duct that had fallen off!THIS COMPANY IS CLEARLY A SCAM OPERATION......THEY CAN GO AROUND ALL DAY AND COLLECT $99.00 FROM UNSUSPECTING CUSTOMERS, AND THEN CHARGE THEM $8,000 FOR NEW DUCTS!!! As I said.....My husband fixed it in 20 minutes and a few screws!!! SHAMEFUL!!!! BE AWARE OF THIS SHAM BUSINESS!!!
So refreshing to have someone be honest! Nick was very informative and helpful. My air conditioner is a goner, but he tried to save it anyway. I would call them again everytime!
Frank Chou - Finance
a year ago
The service was great; very professional and right on time. Jacob Hahn was incredibly helpful at explaining everything and making sure we were taken care of. I'd highly recommend Nevada Heating going forward for anyone looking for timely and professional service!
Mollie Morgan
4 months ago
Shamar did a great job. On time, professional, thorough
Jacob Hahn was very knowledgeable. He serviced and cleaned both of our furnaces. He was very polite and professional!
David m is professional and knowledgable-
Rich Chaffey
7 months ago
I had Nevada Heating come out to do their biannual furnace service. Nick and Quinn did a fantastic job. They explained in detail of what the service consisted of and what they discovered in the process. Nick and Quinn also explained how to improve the efficiency of my system. I highly recommend.
Eli and miles are super nice and very good at what they do
Sharon Holmes
a month ago
David M explained everything that he did and what was necessary to fix my AC problem.
sheila carlson
4 months ago
Kevin and Vincent gave amazing service on new air conditioner.
I am more then pleased!!!
Lynn Weinstein
a year ago
We appreciate Randy Moore very much. He has provided excellent HVAC service for our home for over 8 years.
Shamar came to my house to do HCAC system maintenance . He was not only friendly, professional, polite, knowledgeable and explained every thing to me in detail and provided pictures of his work. I would definitely use him again. He also left every thing nice and clean. He has such a kind smile.
Jordan was so nice . He explained everything so I could understand. Great work and very respectful. Love his service. Thank you. Nina Carr. Send him back anytime 😊
Miles Skinner performed a maintenance check on my heater and I’m very satisfied with his work and the results.
James Demetrio
2 months ago
Roger and Garrett installed my new heat pump (for heating and A/C), a new hot water heater and a larger air duct. They were outstanding, professional and left the work site clean and neat. I give them my highest recommendation. Also, Nevada Heating is fortunate to have such excellent and highly efficient and knowledgeable people working for them.
Shamar is so fast, friendly and professional! I was so satisfied with our service. We Will definitely be repeat customers!
Chasitii O'Neill
3 months ago
Garrett Keen & Christian Rivera were both extremely knowledgeable and professionally. They both provided great customer service. They made sure that all our questions were answered, everything was working and.that we were happy with the service before they left. Thank you both for doing a great job!
Language Learner
3 months ago
David M was professional, helpful in answering questions, and took the time to explain services and equipment. Highly recommended!
Diane Gallagher
5 months ago
On time friendly and cleaned up nicely.
Fireplace service
Earsatz Muldoon
5 months ago
I had my furnaces serviced today by Drake and Shamar. They were professional, efficient and very polite. I would highly recommend them.Sandra rolfe3455 Cashill BlvdReno. 89509
Erick Franco
7 months ago
Jacob Hahn and Quinn did a great job with a diagnostic and setting us up with a quote for a whole new system. Very professional and they know what they are talking about.
Shamar Emens was great! Completed a very thorough inspection of our AC unit. He put on shoe covers each time he entered our home. Very friendly and knowledgeable. We have a membership, so we get annual maintenance done free of charge to make sure our system is in great working order. We’ve used Nevada Heating for years, and will continue to do so.
Jacob Hahn was exceptional! He knows what he's doing. Our a/c went out and he diagnosed the problem right away and walked us through the process, explaining everything he was doing. He was very kind and friendly! I highly recommend Jacob and Nevada Heating! We will definitely call them for any heating,cooling and plumbing services we may need 😀
Michael Hoffert
5 months ago
Nick R. Did a great job, professional and most importantly, he fixed my heater when it was pretty cold. I recommend them.
Cory Strite
11 months ago
Jacob Hahn was Wonderful, Professional, Courteous and Very Knowledgeable !! Will be seeing him next Year . Thank- You !!
Linda S. Bartosik
4 months ago
Loved the expertise that Kyle provided so that I could understand my air system.
Peter Tsongalis
a month ago
David M best in the biz! Great explanations at a level I could understand. Adrian and Christian did a great install.
Cesar Melgarejo
a year ago
Myles came to our home on a Saturday and saved the day. He walked us through everything so we knew what was going and how it all worked together, which we really appreciated. We would definitely recommend NV Heating! Thank you.
Pigbilly Winslow
a month ago
These guys renewed my faith in costumer service and care. I wish that the company (Nevada Heating and Cooling) remains unaltered.
Lynette Schweigert
3 months ago
I have been a long time customer of Nevada Heating, they have always been very responsive, any time of the day or night! They have fair pricing and quick installation! The employees are always professional and personable:)
Cheryl Hearn
11 months ago
Jacob did a great job, did what he came to do in a timely manner & was very friendly
Jay Peterson
2 months ago
Anthony and Jeff were great!
Jeff Stewart
7 months ago
Jacob and Dave were extremely helpful and honest. Showed up on time, looked at my furnace and gave me a thorough description of what was making the noise and what was needed to correct it. I would definitely recommend these gentlemen to anyone looking for HVAC work
We had Jacob Hahn come out to check our heater. We were having a wiring issue that could have been a fire risk. He was extremely courteous, professional, and took the time to explain what was wrong with our system in easy to understand layman's terms. We're looking to schedule a brand new install with him, not only because we need it (the heater is older than me!) but also because of Jacob's clear dedication and understanding of his work.
diane diamond
3 years ago
Nick arrived on time, and spent an hour checking every detail of our heating/furnace system. He is very thorough and gave excellent feedback. I highly recommend the Home Energy Expert Team!
Michael Gencarelle
a year ago
Jacob Hahn was our service professional and was very polite and cordial as well as proficient. He explained all aspects of his review of our system and its operations in an understandable manner. Excellent service. The downside is that our new system won’t reset itself after a power outage - because it is too smart - so we have to manually reset breakers.
Thaddeus Ruffner
2 months ago
David M. has been very professional and knowledgeable during today's ac maintenance. He provided guidance on how to help keep our system operating at its peak performance. David is truly an asset to Nevada heating. Thank you David and Nevada heating!! -Thad R.
Chrissy Weaver
6 months ago
Jacob Hahn was professional, knowledgeable and responsive. Will be requesting him for all of our routine maintenance appointments.
Great people! I had Nick Runbaugh come by and he was very professional while being personable and great with my dogs. Thanks 👍
Bambi Gillette
4 months ago
Kyle did a great job!!!
Dolly Clowers
a month ago
Extremely pleased with Drake. Very knowledgeable and professional. I would have him work on my fireplace in the future. I also would recommend him to others.
Shamar Emens with Nevada Heating was professional and explained the issues with my furnace really well.
Suzanne Slade
7 months ago
Nick worked long and hard to get the water heater functional for as long as it will take to get replacement parts for it. He had a great attitude and was determined to fix it in the cold and snow. Very impressed.
On 2/1/21, The thermocoupler on our gas furnace went out and I called this company to have it replaced. The service man, Taylor came and replaced the part. I have no problem with him. What I do have a problem with is the pricing of this part. The service call was $99, which was ok. It only took Taylor about 15 minutes to change the part. The price they charged for the thermocoupler, is another story. This part costs between $10 and $20 retail and they are easy to find, yet we were charged $298 for it. We werent informed of the part price before it was installed or we would had refused it. We found out when we read the emailed invoice! This is a very inexpensive part that we were price gouged On! There is no excuse for taking advantage of customers in this way!!! Nothing can justify this price. We have been ripped off and robbed by this company! DO NOT WASTE YOUR HARD EARNED DOLLARS USING NEVADA HEATING AND AIR! There are lots of other honest and reasonable companies out there! We will put this review everywhere we can to save others from this kind of a screwover By this company!!!
The technicians were very courteous and respectful.
Jerry Bradshaw
6 months ago
David did an excellent job today on the maintenance for the fire place and furnace. Very knowledgeable.
lani mancinelli
a year ago
Drake Schultz was very professional and thorough. He went above and beyond to ensure the job he performed in my kitchen and bathroom was done properly. I would highly recommend Nevada Heating and especially their Service Professional Drake Schultz!
Vieta Rosenberg
3 years ago
This is a challenging time to find service. I called 7 providers - Home Energy Experts were the only ones to respond promptly. The person on the phone walked me through the process, took information, and booked appointment for the next day. There was a delay on the day of service due to traffic - they called me to warn about the delay and to assure me that the technician is still coming. The technician was courteous, efficient, and professional. Gave us some options and solutions; explained all the risks and made sure we don't have false expectations. AC is working for now. We are very grateful and hoping that the problem is fixed. If not - we will be calling Home Energy Experts for a more serious project.
Our fireplace is 19 years old. Jake was the best fireplace tech we have ever had come to our home to service and clean it. He was thorough, friendly, knowledgeable and offered helpful tips. I will definitely ask for his services in the future.
David M. Knowledgeable friendly professional
Kyle came out to look at our AC unit. He was on time and very professional. Unfortunately we will need to replace our unit but Kyle was very informative on how to proceed.
Kirby Lampley
7 months ago
The crew was very professional. The installation was excellent, and the system installed is very good. The crew paid attention to details and did a nice cleanup.
Purchased a replacement fireplace insert. The entire staff was professional and portrayed my business is important. Especially Mckinze, she was on time, knowledgeable, professional and polite, a real joy to work with.I am sorry I wasted my time with one of their competitors before landing with Nevada Heating.I will use Nevada for all my future business. Good job! Give Mckinze a bonus for a job WELL DONE!
I've had the fireplace unit a few months. Did not meet my expectations. After Brandon left I feel completely different. The unit needed a full maintenance and it looks/acts to what I always expected. totally pleased.
Miles did a great job maintaining our water heater and furnace, explaining his findings and recommendations for a filtration system.
Drake at Nevada Heating was an excellent help regarding our heating system issues. He was thorough in his inspection and provided clear and detailed information about the problems he found, and offered help to correct the issues. Great service!!
Annemarie Mikolaitis
3 months ago
Technician Shamar Emens did a great job installing new thermostat!
Our service tech for todays maintenance visit was Shamar Emens.He did an excellent job explaining the basics of both the heating and cooling systems.I appreciate the time and effort that Myles spent on making sure that our HVAC system is operating at its best.
We spoke with Brandon Price for information on obtaining air conditioning and worked with him. After evaluating our needs, we easily set up an appointment. Ed and his guys, Nick, Jack and Justin were awesome, and we had air conditioning and new heater in a day! We are so thankful to them for their knowledge, professionalism, hard work and friendliness. We were well informed and set at ease. Even the girls in the office were wonderful. Highly recommend this team!
Christine Williams
5 months ago
David M was great he came and did my yearly inspection and cleaning of my new furnace he told me how long it would take and what he did when it was over. He also gave new recommendations for what I should do to keep it running cleanly and safely. Very professional and knowledgeable.
The technician Richard Hilstad was courteous and knowledgeable. Diagnosing the older Trane XE80 was difficult because of transitory faults. The problem was narrowed to the gas control valve, which is working on and off. He gave me good advice on replacing it. Thank you.P.S. Good news the heater is working again. Taking Richard's advice I located an identical valve in Van Nuys and had it three days later. Observing during my attempts to get the heater going in the meantime, I saw that the problem stemmed from the electrical control board on the valve. Making life simple I switched it out for the NOS board and voila the heater fired up and is still going.
Eric Swanson
8 months ago
Drake took care of my problem. He was prompt and professional. I definitely recommend Drake from Nevada Heating.
Taylor Remme
3 months ago
David M. with Nevada Heating was professional, kind, and knowledgeable. Our furnace wasn’t working properly and he had it fixed within a couple hours. 10/10 would recommend
Ricardo Garcia
4 months ago
Our heater stopped working and we called Nevada heating around 1230pm. By 4pm same day we had Jacob Hahn come out for a diagnostic. Our furnace was extremely old and Jacob was great with explaining our options and what would work best for us. What initially was a simple diagnostic turned into 2 hours of answering questions and assisting us in finding the best options for our house. Thank you so much for your patience with our many questions and helping us find a new furnace as well as an AC unit being delivered tomorrow morning. We will be recommending nevada heating to everyone we know!
Zach Semenza
6 months ago
Myles Skinner was excellent at describing the problem and coming up with solutions. The furnace install team of Ed, Dan and Justin were timely, professional, and great workers.
Kyle did a great job, above and beyond the call of duty. Also, help to put together a package for possible replacements of heater, AC and water heater.
Thank you Nevada Heating.
We were more than pleased with the quick response and the amazing and efficient installation of our new heating and air conditioning system.
Jeff Kornmann
3 months ago
Quinn serviced my AC and furnace in the same visit. The Nevada Heating tech’s always do a great job. Professional and courteous every time.
Jordan not only serviced the furnace; he gave us valuable information for the care of furnace through the year. Great job!!!
Excellent service provided by Shamar Emens. I renewed my service maintenance contract for another year.
Richard Dias
2 months ago
Jeff and Garrett did a perfect job at installation and had grate communication with uss
David m. Was very helpful with answering all my questions during the maintenance.
Three years ago, they replaced my manufactured home furnace and it has worked flawlessly. Today, they replaced my water heater with a slightly larger unit. In both cases, they were professional, timely, and left the area clean. I highly recommend their services should you ever need them.
Cecilia Torres
a week ago
Very knowledgeable, thanks Kyle!
Karen Stebbins
3 months ago
David M. Is an asset to Nevada Heating- he provided helpful knowledge to improve my ac system and is very professional! They installed my furnace- Highly recommend Nevada Heating to any looking for a top notch hvac company!
Quinn is awesome, came out and set up our swamp cooler and helped us locate a leak. Great service
Marilyn Junck
4 months ago
David M. Was professional, knowledgable and kind. Did a great job explaining process and recommendations. Will invite him back anytime. Very knowledge..and great customer service skills.
Shamar E. Was very professional.
Got our evaporative cooler ready for the season. Thank you Nevada Heating!
Samantha Walker
9 months ago
Nick Rumbaugh was very knowledgeable and professional in diagnosing the noises coming from
My very old furnace setting my mind at ease. Thank you so much. I highly recommend Nick and Nevada Heating.
Laura Heinemann
3 years ago
Even though I experienced delays in the arrival (snowstorm, precautionary lack of staff on hand) Brandon showed up with a smile and got to work. He took time to educate me on furnace maintenance and left the job site clean when he was finished. Thanks!
Jacob Hahn
Was great to work with!
Looking forward to seeing him again!
Sherie Montoya
5 months ago
David M ROCKS! Very knowledgeable, kind and patient when I asked questions. Give this man a raise!!
We bought a propane heating stove in 1998 from another dealer. It would not stay lite even after their repairman would repair it at a cost of $100/visit. Over the years my husband would figure out how to get the thing running and it would blow out the pilot multiple times. Finally, a few days ago, it couldn't be fixed. We didn't know who to call as not many real propane repairmen are in the area. But, we decided to give Home Energy Experts a try due to the number of good reviews on the internet. I called and they were extremely backed up but somehow managed to send Adam Blauvelt out within a couple of hours. He managed to clean the stove out (clogged with soot), keep the pilot going, and now we have heat. Due to the age of our unit (and the 'old world technology') we have decided to replace it with one of their units mainly due to the fact that they have repairmen who know what they are doing. Thank you Adam. It is the next morning after your visit and the old stove is still running.
Myles Skinner was polite, respectful and informative as he did his annual check on our furnace. I would have him in our home again without concern.He asked about our water heater and quoted your maintenance agreement price. He explained in detail and shared the list of services that come with that agreement. He did not pressure, just informed. We added it to our agreements with your company.
Donnerday Jones
3 months ago
Myles came out to tune up my AC and found burnt wires. He explained it all to me, showed the wires, fixed it, and showed me the repair work. QUALITY all the way around! I am so thankful to have Nevada Heating amd Myles in my back pocket!!
David M was professional and kind. Helped us with our water heater diagnostic
David m. Is very prompt. Today he was even early. Kind, did not try to sell anything. Maintenance was thorough. DAVID is Awesome. great personality and speaks to you in regular language that you can understand, when explaining things.
We had a/c service. Nick Rumbaugh was the technician. He was very thorough and knowledgeable. He explained everything he did. He is a very responsible young man.
David m. Was professional and did a great job fixing my AC today.
Jeremy Coltrin
10 months ago
We have worked with Jacob Hahn on a couple of different occasions, first, for a fireplace repair. Second, for our furnace. Jacob is beyond professional and goes above and beyond to ensure we understand what is going on and takes his time to answer questions thoroughly in a way that you understand. He takes pride in his work and it shows in the level of customer service he provides. We will only work with Jacob going forward! Thank you for everything you have done to provide the service and support to our family!!!
Stanley Coleman
11 months ago
Myles Skinner explained the work he was doing in a very professional manner. We appreciated his service
Stephen Sharp
3 months ago
The annual service of our A/C was performed swiftly, with no inconvenience to us and Dave was pleasant and professional.
chester johnson
a month ago
David M. is professional and knowledgeable. helped me with a estimate.
Fantastic service, our tech showed up on time and serviced our system. He was courteous and professional and explained in detail how our system was operating.
Jim Barkhurst
4 months ago
Anthony and Jeff did an excellent job. Very professional and courteous .
Julie Hartley
2 years ago
We want a gas fireplace in our home in Dayton. We made an appointment and met with Randy I’m not sure if he is a salesman or the owner. We looked around asked questions and took the brochures home. After looking at all of our options we decided what we wanted and made an appointment for measurements etc. They came out and measured etc. Then we waited and waited to get the estimate and how to move forward. Well we didn’t hear anything so called and spoke to Randy he said he would have the estimate back that day well that was about three weeks ago we have heard nothing. If we did hear back we would be very hesitant to move forward what if they just don’t show up. I’m sorry we wasted our time maybe this review will help someone else considering such a high priced item.
David m did great job and very professional!
Thanks- Grace Kim
Richard Dyer
2 months ago
The installers were excellent. Roger the lead with Garrett and Justin installed 2 HVAC systems in our residence. They were very knowledgeable, outstanding in doing excellent work especially with temperatures over 100 degrees.
David m. Hvac Technician was working on my ac system today. David was very professional and explained everything to me. I am very thankful for his experience and knowledge in his work. A wonderful young man, kind and respectful. Nevada heating was able to help me put in a new furnace and ac. Thank you david for your time and expertise!
Nellie Rardin
3 months ago
David M was professional, kind, and informative.
Rhinestone Cowboy
a year ago
Drake did an awesome job of taking the time to efficiently diagnose our A/C problem, and repair what he could to get the unit fan blowing, prior to preparing the estimate of replacing our worn out unit . This way , we have some cool air until a new unit can be installed.
Jeremy Michaud
11 months ago
We had regular maintenance services done on our heating system water heater. The technician, Nick Rumbaugh was very courteous and professional. He Answered all of our questions and gave his recommendations. We have always been happy with the services provided by Nevada Heating.
This was our first time using Nevada Heating. Needed to have our Heater checked to make sure it was working properly. The Tech named Nic was thorough and explained everything he did. I have peace of mind now that it’s ok.
Scenic Magic Laura S
a year ago
Randy Moore with Nevada Heating was absolutely amazing, friendly, on time, and described everything that was being done every step of the way. He had to come out to my house and diagnose my furnace and then found the most cost efficient way to repair it and get the heat back on ASAP. THANK YOU!
DeeDee Lambert
a week ago
Myles Skinner came to my house to do my heater maintenance and it is a pleasure to have him as my service technician. He is very friendly, knowledgeable and professional. I’m a very happy customer of Nevada Heating
Lorraine Lee
2 months ago
David M were very nice and explained things to us. They gave us good advice for addressing the issue should it happen again.They spoke to us about the age of our furnace and the need to replace it in the future, and were informative on what our options when we go through your company to do that.We appreciate them and the kindness and concern of the dispatcher Channel.We appreciate all you have done for us.
nevadasandie1
4 months ago
Previously added gas line for stove 2021. Roger and Jeff came out and added a valve to hook up to the stove. Seamless and with smiles the job was completed. Now ready to have stove installed. I am glad to have met Roger and Jeff... I highly recommend Nevada Heating. These young men are an asset to the company.
Rachael Taylor
3 weeks ago
David is absolutely the best .. he is so informative and really takes the client ok not consideration first.. 5 star service.. highly recommend
Fred Schoenfeldt
a year ago
Drake was very professional and knowledgeable and took the time to explains things to me. My only complaint would be the length of time it took to get the initial appointment and the follow up repair after the parts were ordered but this is due to demand and getting parts and nothing to do with the repair. I will definitely use Nevada Heating for all my future HVAC needs.
Margaret Lightner
3 months ago
Kevin and Vince did an excellent job at the work that they did at 2995 Tamarisk Dr. I am very pleased with their manners and with their courtesy and they were very professional and cleaned up well.
sharon honig-bear
a year ago
I couldn't be happier! I now have an attractive gas fireplace insert that will make a big difference. The service was on time and Edward and Keanu were professional, efficient and easy to work with. The job was finished in the expected time and I felt like I was in good hands for the entire (expensive!) experience.
Shannon Kelly
2 months ago
I’m glad I contacted Nevada Heating to do my repairs. Mr Quinn Reid was very pleasant and didn’t take long to diagnose the problem with the AC Unit. He made the repairs after consulting me with his recommendations. He kept me in the loop throughout the process. Thanks again for the cool down.
Kyle attended on time, was professional, friendly, courteous and very knowledgeable. Would certainly recommend. And, as an update the crew who attended were professional, friendly, responsive to any requests and dealt with the project in an excellent fashion. Work was completed when they said and how they said it would be.
Rachel Yarbrough
a month ago
The technician was courteous and conducted maintenance and repair on my ac and furnace. We bought our home and previous owners did not maintain units. He made them run like new and even replaced the inside filters.
We had Home Energy Experts clean and check our gas fireplace and install a blower. The company and tech were easy to work with, knowledgeable, and friendly. I decided to sign on for a service contract to have them check and maintain for a further 2 years.
Shelley Hyde
6 months ago
David M was terrific! He helped us with our air quality needs! Serviced the furnace and installed an air scrubber that is really making a difference in our air quality. We joined the family SCM!
Michelle Sharkey
2 weeks ago
David was professional, courteous and prompt.
Jordan presented himself very professionally. He explained what he was going to do, then did it. He had to deal with the sun basement darkness and spiders but did so with calm. He did a great analysis of the system: was very thorough and and reviewed it all with me when he was finished.
Cyn McDonald
10 months ago
Jacob Hahn came out because out furnace broke down. He offered to repair or replace since the system is 18yrs old. He took all the measurements for a quote for three different price ranges.
Justin was awesome, great communication, transparent and patient. I highly recommend this business.
Randy M. was outstanding! He was very knowledgeable, professional and knew exactly the issue I was having. He diagnosed and fixed the problem with ease. I was able to ask questions and get the answers needed to understand my HVAC system better and how to maintain it in the future. I will definitely be using Ryan M. and Nevada Heating from here on out!
Our AC unit went out & the tech that came out to diagnose and help, David M., was very kind & friendly. He explained everything to us in a manner in which we could understand & reassured us that they would be able to work with us on financing and getting everything installed. We have been using Nevada Heating for the last year or so and they have all been so wonderful. Definitely recommend this team. Thank you so much.
It is very rare I hop on sites to review things, even when I say I'm going to. Today's experience is definitely one that calls for the exception.After researching practically every company in the Reno and Sparks area, I decided to go with Nevada Heating for my Furnace, AC, Water Heater maintenance. They have an amazing service plan for all three.Today I had the privilege of having David M. come out to service my Water Heater and AC unit. David arrived with a warm greeting and handshake. He surveyed the areas they were in and explained to me everything he was going to do.Now, I'm prior military, and I'm one of those NEED TO KNOW EVERYTHING type of people, haha. I've never had these serviced before, so I asked him like 100 questions. He wasn't annoyed at all and told me numerous times they were good questions. He explained everything to me in elementary terms which made me feel super smart. haha.He did awesome work, was polite, professional, and informative throughout. I honestly am so happy I went with Nevada Heating and got David as my tech. There's no reason I would ever use anyone else now and would highly, HIGHLY recommend this company to anyone looking for an honest, thorough company to service your covered appliances.THANK YOU Nevada Heating and David M. !!!
Raman Hansi Sudan
5 months ago
Myles was very thorough and knowledgeable and assessing our HVAC system. Most of all very patient with all my questions…he took time to share different options and implications. This helped us make a well informed decision to update our HVAC.
Philipp Weirauch
7 months ago
The Team was on-site for around 9 or 10 days doing an amazing job every single day! Ed, Garrett, Anthony, Tony, Shamar, Adrian, Justin, Victor and Kevin did not only performed highly professional but they also cleaned up every day and leaving their ongoing work like it was already all done. That made it for us so much nicer to hardly feel the impact of their work. We installed new heat-exchnager ACs, new furnaces and air-filter and new tankless warm water system and all went just awesome! highly recommend the business! all the installed systems look just great and work perfect. (they also did new duct & vent installation - and i can tell you: thats a game changer in our attic...very happy and very glad i chose nevada heating! thanks guys!
Debbie Morgan
3 months ago
These guys were great. From the estimator Miles to the install crew, Kevin, Vincent, and Spencer. Very professional and very nice to work with. I would recommend Nevada heating and cooling . Thanks for a job well done!
Patricia Lucas
6 months ago
David M. was great, above and beyond. Explained everything and left everything as clean and neat as when he got here.
Jane Harrell
5 months ago
I had maintenance on the gas fireplace that had not been used in years. The tech Quinn had to clean layers of dust from inside the fireplace. He did such a great job. The fireplace looks great.
Noelle Tetrick
a year ago
Great company! My A/C went out and the HVAC repair man Drake came out same day and on time! He was very professional and found the problem out right away and got the A/C working again.
Jacob did a great job on a Sunday to diagnose and fix the problem. Great to have our heat back on a stormy weekend! Courteous and professional!
Eric M was great. He was able to resolve the problem and provide the reasonings for the work that needed to be done. After doing all the work, and explaining everything to my wife, he still took the time to explain everything again when I arrived as he was leaving.
First and foremost the dispatch office manager Seanelle Lozano was very professional and thorough on documenting exactly what was going on with my ac and promptly getting someone to check it out asap a big thank you to the owners of Nevada Heating for having such a professional office staff!! I would also like to state that the service technician Brandon Price was extremely knowledgeable and professional made sure that all of my questions were answered and understood before he left!!! Five Star rating well deserved in this experience!!!!Signed By Joshua A. Coley
Nick Rumbaugh arrive promptly on time. Very professional and honest and helpful. Charges are at a very reasonable price.
I will highly recommend them especially after having bad experiences with other local companies this one is a great relief. They have a customer for life!
Brandon was our service tech and he was wonderful! He was professional and kind & made sure to take the time to explain everything to me. Since my dad passed away a few years ago, it's just been my mom and myself and we have been trying to figure things out on our own. Brandon made sure to explain everything so that we understood & was honest and to the point with everything. He didn't try to sugar coat anything & gave us realistic expectations. Will definitely use this company again for any future needs we might have.
Polly Thompson
5 months ago
Today was the first time that we have had tour company service our home. As far back as last year we were considering replacing our gas fireplace. However, we decided that instead we would look at maintenance and possibly upgrading our existing one. We made an appointment for today. We were very pleasantly surprised when our tech, David Maynard arrived early. The communication from the office and David were outstanding! David answered all of our questions, made great suggestions, kept us informed every step of the way. He is knowledgeable about the services, products, features and benefits of all Nevada Heating has to offer. He did a great job of assessing our needs, cleaning and adding a fan and remote to our unit in order to enhance it's performance. As a result of his expertise and thoroughness we have elected to become club members for fireplace, water heater and HVAC systems. We're very confident that we will receive the same excellent customer service when he comes to service ourair conditioner (already scheduled). Because of him Nevada Heating will be our company of choice going forward. He is also very friendly conversationalist as well as an outstanding salesperson. He has the kind of people skills that elicit confidence. Thank you David. See you again soon. Also, a big thanks to Megan in the office who on more than one occasion has provided us with such friendly help and service.
David M .. Very knowledgeable and helpful. Glad we found Nevada Heating when we moved here.
Miles, he was the best! He was honest, friend and professional. Gave me an estimate for a new unit, which I need. Thank you
We were lucky enough to get Jordan Donnelly as our serviceman today! He fixed our air conditioner in no time. He was polite and efficient. Excellent!
jason hughes
3 months ago
Myles and Marco did our hvac and water heater maintenance. Rad people. Super efficient and knowledgeable. Quick clean and easy with these guys. Showed me some great tools and tips to know. Confident the systems will last longer because of them. Will definitely request them in the future.
Joyce Duncan
5 months ago
Miles & Tom super job and love the active tech
David M. Was an awesome tech who diagnosed our problems quickly and efficiently.
Renee Albright
a year ago
We have used NV heating and air for years. We needed our ac unit looked at and Drake was our service technician. He was on time, very thorough and fixed our ac unit within an hour. We called in the morning and they had Drake to our house in the afternoon. We appreciate the quality of service and trustworthy technicians like Drake. The owner, Eric has built a company to be proud of!
Year one service on the install Quinn found a wire that had been rubbing and wearing . He resolved the note issue and spent about an hour inpecting the furnace and no other issues noted or reported. . Great Job and thank you .
Jan Frazzetta
4 years ago
Needed to have work done on the vent pipe in order to connect our new bathroom fan/light. Several problems with our studs were corrected so the pipe was secure. Very happy with the work done.
Dawn Christianson Wood
a week ago
David M was amazing. I wasn’t quite awake, but he did a full diagnostic unfortunately on my old furnace. He was professional and wonderful. Nevada Heating has always great taken care of our family for years . Thank you always.
Katherine Draeger
a month ago
Shamar Emens is professional and efficient. He explained the work he did and the condition of my AC system. I definitely recommend him.
Linda Scheffel
9 months ago
Jacob Hahn came to replace our thermostat and check our furnace system. He was early, professional and cheerful. He made sure we understood how to adjust the thermostat and gave us some great safety and money saving tips. We are definitely pleased with his work and will request him in the future.
Great service and problem solving support!Home Energy Experts installed a new water heater for me several months ago and I have been quite happy with it. I am currently remodeling my master bath which involved some plumbing changes. When my water heater started to act up (on a Friday, of course) I made an appointment for a diagnostic visit.Denise got me on the schedule for that afternoon and Brandon came at the promised time and inspected the water heater. He established that the water heater was functioning and indicated that the problem must be in the main line plumbing which was outside of the scope of services provided by HEE and suggested that I engage a plumber.Even though his job was really done at this point, Brian did some brainstorming with me based on the symptoms, and the most likely scenario we came up with was some cross-over between hot and cold lines, possibly due to a defective mixing valve. He made a recommendation for a plumber to contact and there was no charge for the visit as it was considered a warranty call.Taking this information back to the contractor enabled us to troubleshoot the problem and identify a rough-in valve that had not been plugged after the initial plumbing connections had been made. Once the plugs were in place, everything went back to normal.I was very happy with the level of service provided to me by Home Energy Experts and Brandon's willingness to help me beyond his official' responsibilities. His extra engagement ultimately helped to arrive at a quick resolution to the problem.
Justin, Kevin, and Jeff installed my furnace and A.C. unit on a Saturday with professionalism. They were friendly, knowledgeable, and so positive. I will recommend you to all my neighbors.
Katharine Turkle
2 weeks ago
We originally called to request an inspection and repair on our indoor gas fireplace in April. NV heating canceled and pushed out our appointment 3 different times for various reasons. We got a tech to arrive at the house in September. But they don't have the part on hand that's needed so hopefully they can get the part and install it by October when the weather gets cold again. Thus far we have paid $750. Fingers crossed they get our fireplace working in the coming month assuming the part that was ordered actually fixes the problem, can't know till it's installed.🤞😬
David m came out to help diagnose our water heater system promptly and provided estimate for tankless system. Professional and courteous. Very knowledgeable and very polite!
Excellent service, knowledgeable and friendly personnel.
Hannah Durando
a month ago
David M was excellent! We needed a new system for our HVAC, and he did an excellent job of walking us through all the options in a no-pressure, professional manner.
Jacob Hahn was professional, knowledgeable and very courteous to my family and my home. He came to fix our gas fireplace, got it running again promptly, and went above and beyond on the cleaning. It looks new again. Thanks Jacob. You are definitely welcome to come back to our house. 10/10 for customer service and a great representative for Nevada Heating and the services they provide. We will be using them again.
John Apostolos
2 months ago
I had never done business with Nevada Heating but the company that I had been using for ten year's could repair my AC for 12 days not the 24 hours they had promised when i siged the service agreement, I called Nevada Heating and they came out in 48 hours, Kyle was extremely knowledgeable and professional, I am moving all of my business over to them
Nick was awesome! He was on time and explained the process the entire time he was in my home. My problem stopped when he showed which made it difficult to solve. But he was determined. He instead worked the system from start to finish to hopefully prevent my issue from restarting. It worked! Very happy with Nick and Nevada Heating.
They serviced and cleaned our gas fireplace. Our technician, Quinn Reid, did a very nice job. He was on time, did an excellent job with our fireplace, and kept things nice and clean. He was personable and answered our questions, and was very knowledgeable about his profession. We will use this company for furnace and air conditioning service later this year, and they will be our first call if other unforeseen problems arise. Very happy with them.
Great communications with Denise who scheduled the appointment, and amazing technical skill of Brandon who brought our fireplace back to life like it was new!
Brandon was great, found the issue with our A/C quick after a thorough search of any issues and quickly fixed it after giving us an estimate. He made sure we knew exactly what the issue was and taught us more about our system than anyone else so we know how maintenance works and what to expect for next time. Will 100% be using this company for future service.
Jacob Hahn and Marco Macias were excellent technicians. Arrived early, were very thorough, and explained all issues in a very helpful manner.
Alleshea Horton
4 months ago
We had Myles skinner come service our AC unit and water heater. He was super friendly and professional and gave us a lot of information.
Spenser and Adrian were truly hard workers and professional. They stayed late until the job was finished. I appreciated their hard work and dedication to getting my air working before leaving.
Excellent service and communication. Highly recommended
Drake Schultz was helpful and considerate. He took the time to answer my questions and make sure I was satisfied with his work. He showed up in less than hour from when I called. Great job. Pleasant person. We will use Nevada Heating again for sure
Technician seemed to know his job and did it well. I was just surprised he didn't wear a mask or offer to wear shoe covers. The shoe covers aren't that big a deal and I don't think were necessary. Most of the technicians in the past visits always put booties on and off even when I told them it was not necessary. With the current Covid situation, a mask would have been nice.
Krysta Murphy
2 months ago
Kyle was very helpful throughout the process
Patricia Creecy
4 months ago
We are very pleased with our installation. The guys were polite and courteous. They were very efficient.
James Coleman
2 months ago
David M is a professional, courteous and knowledgeable individual who does an excellent work and communicates to customer needs and service to maximize efficiency of units
Lauren Rodriguez
a year ago
Jacob Hahn from Nevada Heating did a thorough job conducting maintenance to our fireplace. He answered all of my questions and was able to offer suggestions on how to clean the glass of the fireplace. Incredibly professional and kind, and we will continue to be a customer.
Paul Bindert
4 months ago
Quinn was great to work with and adjusted our fireplace to burn warmer so my wife and I could enjoy it even more.
Jacob H was very knowledgeable and thorough with his inspection. He explained all of my options and was able to provide me with pictures of both the ac and furnace.
David Gribble
2 weeks ago
David m. Did a fabulous job again. Second time was just as great. Thanks.
Thorough, agreeable, knowledgeable and professional. Great at what he does. Talked us into the club membership. Clear and open about our options. Feel good about changing our service from different company to this one.
Thanks david
We've been using Home Energy Experts for over 10 years for all our heating and a/c needs and have never been disappointed! Most recently Nick came out to service our a/c and was very professional and knowledgeable. Thanks again! Highly recommend.
Kathy McNeill
4 months ago
David m. Came and serviced my ac today. He was very detailed, knowledgeable and answered every question I had. He taught me how my older system can be properly maintained to get the most life out of my ac and furnace. Recommend David m to anyone looking for a professional hvac technician that is very knowledge. Thank you David and Nevada heating for maintaining my hvac system. - Kathy
Cheryl Presley
4 months ago
Roger & Christian came out to install my air conditioner & the air scrubber. They were very efficient & knowledgeable. They explained everything to me & made sure I understood how the new system works. They were great to work with & I would definitely ask for them again.
Miles was more than pleasant and informative and was able to get our issues fixed in a very timely manner. Thanks guys!
Service professional Rich Hilstad . Rich was very professional and will be my first call for all my HVAC and hot water needs. I like the way this company trains its team members and highly recommend them for service.
Michelle Schneider
11 months ago
Jacob Hahn , great information on service, and was very informative with our system. No sales pressure , very likeable. Always to be our service representative. Thank you.
Linda Conaboy
10 months ago
Ed, Kevin and Garrett did an outstanding job installing our new electric fireplace. We would definitely recommend them.
Makenzie was fantastic as our sales person, explaining and helping us decide on the proper piece of equipment to do the job for us.
Technician arrived on time, and did a thorough job analyzing the problem (broken fireplace fan). Our only complaint is that we told the company that the fan needed to be replaced, when we asked for the service call. Now we have to wait weeks for them to get a new fan from the company when they could have ordered one in the first placed and saved everyone time and travel.
Ramil Lechadores
2 weeks ago
Reviewed details of the problem very professionally, gave solution to the problem, and gave options to deal with the problem . The customer interaction should be the standard in this industry… well done
Jacob Hahn was absolutely awesome!!! Super helpful, knowledgeable, and friendly! Super awesome guy and a huge help. Thanks Jacob, you rock!
Denise Riggleman
2 months ago
Shamar was very polite and professional. He performed an air conditioner maintenance service and water heater maintenance service.
Lawrence Scott
10 months ago
Our 16-year old gas furnace had stopped working. Drake Schultz called to tell me he was able to arrive earlier than scheduled. He was very professional. He even wore elastic shoe covers to avoid tracking dirt into our house. In less than one hour up in our attic he was able to clear the drains and tubes of build-up that had caused the furnace not to fire up. He was able to explain to me what caused the problem and what he did to get us up and running again. We have never had any routine maintenance performed on the furnace, and that finally caught up with us. We will have Nevada Heating come back next fall (and regularly after that) for a thorough maintenance visit. I trust these guys!
Martyn Ansell
2 months ago
Kyle was very professional and thorough and explained everything clearly.
Miriam Lorenzo
a year ago
Hi - I would like to compliment Randy, the technician that came to my condo last week to repair my heater. In spite of the fact that we couldn't initially open the cabinet door containing my heating unit, Randy was patient and allowed the short time it required for me to find a way to open the stuck door. I appreciated that he automatically had a mask on when he arrived and was happy to protect my carpet by slipping on some shoe-whatever-those-things-are-called. He was very efficient in figuring out that the control board of my heater was wearing out and made an effort to get the part and install it in time for me to make another appointment. At the same time while we waited for him to test the heater, he didn't ming engaging in a lovely conversation. I know this might be frowned upon in some businesses, but it goes a long way in customer service if you can allow such exchanges because the best business practice you can have is one that makes your customers feel like human beings and makes them glad to see you. Randy is very adept at balancing efficiency with that type of personal touch. Much appreciated!
Just had Home Energy Experts install a new tankless water heater. We love it. How did we survive without this? The techs wore booties and left my house and garage impeccably clean. Could not be happier with their service.
Myles Skinner is amazing. He’s very knowledgeable and easy to talk to. Very polite and conscientious. The guys who did the new heater and AC install were also great and thorough.
Robert Barry
3 months ago
Excellent service. Timely, reliable, trustworthy and professional. Highly recommend with no reservations
Michael Fernbach
4 months ago
Tom was very polite and courteous and professional. He explained everything to me and took care of my service in a timely manner.
Elizabeth Phelps
4 months ago
David Maynard was very informative & kind explaining system
Ken MacAleese
9 months ago
Nick Rumbaugh helped us out today with regular maintenance of our furnace. He was friendly and helped us get our system working optimally. Would love to have him support us again!
Shamar was very informative and told us of the some of the things that we might need in the future. We appreciated his kindness.
jacob hahn was great! super professional and very nice and got the job done quickly.
Jared Armstrong
5 months ago
Myles Skinner came and did the diagnosis, great work, professional! Highly appreciated. Roger, Vince, Christian and Jeff did the install. Very Thankful. All very professional!
Amy Collins
10 months ago
Jacob Hahn was awesome on time, and respectful, I would like to have him back again.
Marshall Eldridge
a month ago
Just got a diagnosis and was very pleased with the professionalism and communication.
Myles Skinner is great. An asset to this company. Skillful, proffessional, courteous, and made this experience a pleasant one.
Jacob Hahn was an excellent guy to work with. He found the problem right of the bat, explained everything to me very professionally and was a nice person to work with.
Elizabeth Musquiz
3 weeks ago
Jacob,Jeff,Austen&Christian did a professional job. They answered all my questions and cleaned after themselves.I would highly recommend.
A UNICORN DOES EXIST!So here's what happened. I'm getting ready to head out town for work for a couple of weeks, leaving my wife and 15mo daughter behind to hold down the fort. Literally the day before I leave, Murphys law would play out and my AC stopped working. In fact I had no power to my blower or thermostat either. I checked the breaker, which was tripped. Thinking well that's odd, but OK I reset the breaker and boom I get cold air blowing again...until it tried again and again.Doing some simple research, I determine this would not be a good situation to leave my wife and child in as it posed a potential electrical fire hazard. I called around and most everyone was booked at least a week out.I went down the list and that's when I had a chance opportunity to talk to a real life unicorn. Her name is Seanelle, and this is why she's a unicorn.It seems like everywhere you turn these days, people are rude, uncaring and most importantly not concerned with problems other than their own. Not Seanelle though. She took my call as I was driving out of town, I explained my situation and she informed me that she was pretty well booked out, just like everyone else. HOWEVER, unlike all of the competitors, she could sense my concern for my family and went the extra mile to get something lined up for me much earlier than a week out. The day and time that was available unfortunately did not work with my wife's schedule and we were unable to get in.I thanked Seanelle for going out of her way to make something happen for my family and apologized that we were unable to make the appointment she obviously went out of her way to make happen for us. After a few text exchanges (another thing I loved about their service, didn't have to worry about missing a call, she handled everything very professionally through text), she made a 2nd miracle opening happen for us the next day.Brandon was our service tech, came out and was super friendly. We spoke over the phone (my mother in law was at the house waiting for him) and after getting some insight to our issue went straight to work. He quickly identified the issue, and although was able to fix it (turned out to be an electrical issue concerning the breaker panel and wire gaging) he called me back gave me a full run down and followed up with detailed report.For me, I could not believe it. Not only was the customer service provided to me unparalleled and unmatched, I wasn't charged for anything but the inspection and there were no pushy add on sales attempts. Just good ol up front honesty. Seanelle is truly a unicorn in that the customer service she provided was so rare, I honestly thought it didn't exist to that level. Thank you Seanelle and Brandon, Nevada Heating is truly lucky to have you on their team.You have a gained a customer for life and I can't thank you enough!
Joyce Prisco
4 months ago
Kyle took the time to answer questions, explain mechanics, and thoroughly address current state of equipment and potential future concerns. Friendly, yet professional
Unreliable when it counts.Their service plan is a ripoff, scam and they do not honor those maintenance requests ahead of anyone else, as promised when they sold it to us.They serviced our fireplace twice, both times it took weeks to book, and both times it only worked for 1 day.The office team is rude, condescending, and incompetent. The management team is completely unavailable and refused to even engage with us as client or listen to our feedback. We were nothing but polite yet firm with asking them to deliver on their promises. In return, they treated us like they were running a fast food restaurant and couldn't care less if we stayed or left. No offense to fast food workers.With so many other options out there, I would strongly recommend you select a competent, reliable, and friendly team who values you as a client.Do not give these arrogant people your hard earned money. They do not deserve your business (check the recent reviews, we are not alone).
Angela Williams
4 years ago
We couldn't be happier! Brandon W. of Home Energy Experts has serviced our needs and handled all our HVAC issues for quite a while. He is friendly, polite, works quickly and efficiently. And, even more importantly, we never feel like he is trying to upsell us more work. Scheduling is simple and all our contacts with Home Energy Experts have been outstanding. Highly recommend them!
Patrick Hartman
11 months ago
Jacob Hahn Was our service technician. He serviced our gas fireplace.
He did an excellent job and was very friendly and professional. Looking forward to having Jake up out for the next service call. Thank you Patrick & Lynda HARTMAN
Cady Brandeau
a month ago
Jake was super friendly and answered all of our questions. He was knowledgeable and seemed reliable with his information.
David M was courteous and professional.
Alyssa Rousseau
a year ago
Jacob Hahn was our technician today and he did a great job doing a tuneup on our heater explaining what was wrong and what needed to be updated. He was quick and he was very quiet for my sleeping toddler which was awesome. Thank you Jacob for your great work!
Rasheel Dhillon
4 months ago
Our AC unit wasn’t cooling and Dave M was amazing to work with and he resolved the issue within the appointment.
David M was professional, kind and knowledgeable. He provided an estimate on a new system.
Linda Drakulich
6 months ago
They came out quickly and diagnosed and repaired the problem that day. Courteous snd professional.
Ticen Davis
10 months ago
Frank, Justin and Chris replace our furnace very quickly and efficiently. They did a amazing job and the heater works great! They were also very considerate to our home , and great with communicating about their progress. Would highly recommend them!
Kimberly Reeves
5 months ago
Myles skinner was out r tech, he was polite and professional. Very pleased.
Darrin McKillip
6 months ago
This time we had Nevada Heating replace our heating ducts and vents as our 42 year old house was doing a better job heating the crawl space than the house!From Rich’s quote to the outstanding installation team of Kevin, Adrian and Anthony, we could not have been happier!Rich quoted a 5-5 day demo and install and the guys were done in two days! They were respectful of our home, respectful of us and quick to offer pointers and how-to’s to make our home more efficient! The system is running smoothly and it doesn’t whistle and make other odd noises now!This is the third time that we have contracted with Nevada Heating and we are super happy and would recommend this company without any second thoughts!Thank you Nevada Heating!
Priciest quote for just replacing my water heater I already had. Poor customer service.
Patricia Conatser
3 weeks ago
David m. Friendly and knowledgeable. Easy to talk with and wanting to answer any questions.
Roger along with his crew Vincent and Christian did an excellent job installing my new furnace. They took the time needed to effectively replace my old furnace with the new one, making sure everything was up to code etc. Roger was very knowledgeable and progressional. He went over all of the details and made sure I didn’t have any questions or concerns before he left. I very much appreciate all the time and hard work that was put into replacing my furnace. I would recommend Nevada Heating to anyone.
Zombie Medic
2 months ago
David M. was professional and friendly and explained what was wrong with my furnace and able to direct me to the right furnace I needed that I could afford. Nevada Heating has been great.
Karolina Kordik
7 months ago
Myles Skinner stopped by to take a look at my HVAC system. Not only was he very knowledgeable, but he was very professional and friendly. He completed his work in a timely manner with a very positive attitude. Myles, Nevada Heating is lucky to have you!
jessica Gutierrez
4 months ago
Myles skinner Made it easy to understand the process, highly recommend
Angela Carter
4 years ago
This is the second time I have called Home Energy Experts. The first time was for new air conditioning 2 summers ago and this time for a furnace. I love the service club membership as I feel that not only is it the best deal out there, but it also makes me keep up on the maintence of equipment that lets face it can be rather expensive. I am super appreciative of the installers who took so much time to explain everything so thoroughly. If you are in the market for anything regarding heating and air I would give these guys a call for Top notch professional service.
Drake did an amazing job. It was our first experience using Nevada Heating and we are impressed. He took lots of time on our old AC's...we moved into this house last fall and didn't have them looked at until now. He also helped solve a problem with the system running on a delay. He was thorough, and educated us in the process. Thank you so much for providing such amazing service!
Wayne Mortensen
a year ago
Nevada Heating installed a G50 propane fireplace which went fine. A manometer test was authorized by Washoe County and we paid our bill in full. There was no action from Nevada Heating after that…..they received payment and I guess they thought that was that. I had to arrange and pay for the manometer test which should have been part of their obligation. I then called to ask what they were going to do about closing the permit. We have not received any call back and decided to call for the final inspection ourselves. There has been zero follow up by Nevada Heating. This is about as unprofessional as you can get! Not recommended due to lack of follow up on obligations they were responsible to complete.
Christian and Roger were exceptionally hard workers. They replaced my 33 year old A/C unit and coils in record time. Throughout the installation, they took the time to explain what they were doing and how my new system would work. My new system is *much* quieter than my original.
Pattie Gencarelle
a month ago
David M did a great job and is very professional! I really enjoyed
Seeing him today- great guy! Thanks Nevada heating!
We had a great experience with Nevada heating. The service was excellent, efficient and very friendly. The technician we had, Justin Kroeger was very knowledgeable and friendly. He explained everything in detail and answered all our questions. We are so pleased to have found Nevada Heating.
Jeffrey Lawrence
10 months ago
Maintenance Tech Nick Rumbaugh did an awesome tune-up of my furnace. He was prompt, friendly, efficient and very qualified. Very respectful of my time and home. I would definitely recommend both Nick and Nevada Heating for both service and repair.
Our AC went out the night of 7/15/23. We called Nevada Heating the morning of the 16th and Kyle came out to look at our unit within an hour. The unit was was over 20 years old and was shot. Kyle went over everything in detail and gave us options for financing. He was informative and very helpful. Today, 7/18, we have a brand new AC unit/furnace/blower. Roger and Garrett showed up on time and were incredibly professional. They did a wonderful job and left everything clean. Highly recommend!
David m is very good. He was ahead of schedule-He is professional and knowledgeable. Helped me with my maintenance and would
Love to have David m. back- he is the best! Recommend Nevada heating to anyone looking for a great hvac company!
Debra Hendrickson
9 months ago
Jake got my gas fireplace in top shape, and taught me a lot about how to operate it safely. He did a great job and I would highly recommend him!
Brandon was extremely professional. Provided in depth knowledge of his job so I could understand. Would recommend anytime.
Sharon MacBeath
14 hours ago
In the past week, Nevada Heating has replaced my aging furnace and repaired my gas fireplace. In both cases the service was excellent and very professional. Doug Schultz, who installed a new ignition element in my fireplace, explained the problem and had the fireplace up and running perfectly. Plus, he liked my dog!Highly recommend Nevada Heating. I have the yearly maintenance plan for AC, furnace, and fireplace.
Myles was very patient and explained everything thoroughly. Our equipment looks and sounds so much better. Thank you!
Joulene Burnett
a month ago
Shamar was knowledgeable and professional
Esperanza Chavez
4 months ago
Myles was professional and very helpful!
Kiyoshi came to my house, did a thorough inspection on my heater. He gave me great information and informed me of the things that may be an issue in the near future. He was very professional and did a great job.
Sandy Brennecke
a year ago
Lucas was very professional & courteous. He explained maintenance plans for our furnace, AC & gas fireplace. When we call about plan & further service, we will request Lucas.
Thank you
Valerie Monette
11 months ago
I’ve been on this company’s maintenance plan for many years now. They are always good to respond and schedule appointments. They do a great job in servicing my fireplace. Jacob did my service this year and arrived promptly and was very professional and fun to talk with. I’m very happy with their care of all my Heating and Cooling needs.
Nicole Rudolph
a year ago
Great experience! Jacob was very thorough and informative. Talked through all of the elements we have in the house and things to watch out for in the future with our particular system. Definitely recommend!
Jordan was courteous and clearly explained tests and evaluations. We be quite happy to have him as our technician on all of our future HVAC needs.
Installed my furnace and did a great job!
David m. Was very helpful and knowledgeable
Myles was very knowledgeable and personable. He was very helpful in helping me make decisions about my heating/air conditioning needs.
Pedro Garcia
10 months ago
Roger, Garret, and Vince did an amazing job! The new water heater install looks super clean and organized. They went over and explained everything that was done. They even noticed a broken drain pipe for my HVAC system, they fixed it free of charge!
Shirley Kaesbauer
2 weeks ago
David M is so kind, courteous and a true professional! Thank you Nevada heating and David for fixing my system! Highly recommend to anyone looking for a great hvac company!
Susanne Martin
3 days ago
I appreciate Myles’ work servicing the AC and furnace and the time he took answering questions.
Jana Johnson
3 months ago
Service provided by Shamar Emens was timely and professional! Thank you!
David Maynard came out for our annual maintenance check. He was professional and thorough in explaining the status of our units. I appreciated his input.
*Cali_girl* Livin*n*Nevada
10 months ago
The technician Myles Skinner that came to my home was very nice, extremely efficient and did his job very well and I was extremely happy with the service provided.
Drew Naccarato
4 months ago
David M. Was very, pleasant, knowledgeable, professional, and explained to me what was needed. He came out to do our annual A/C tuneup and replaced a capacitor. He said our electronic air filtration system was shot, so we also bought an air purifier and air scrubber/filter box. Thank you David M.
Michael Nestor
a year ago
Our A/C went out over the weekend and first thing Monday morning I called Nevada Heating and spoke with Ashley, she promptly took all of my information and assured me they would be out between 10 and 12. Randy came out on time and explained everything that needed addressed to my wife and he had us all fixed up in no time! I would recommend these guys to everybody! Andrew, Ashley and Randy, we sincerely thank you!
Stacy Anders
11 months ago
Drake was great! He showed up on time, presented his card upon arrival, fixed our fireplace and performed our annual cleaning during the same appointment. Very professional! Communication from office was also spot on!
Taylor Remme
4 months ago
Adrian and Roger from Nevada Heating, Cooling, Plumbing, Fireplace came out to my home today to do a new furnace install. They were knowledgeable, polite, and did a fantastic job putting in the new furnace. 10/10 would recommend 👍
David M. Was great! On time, super professional and did a great job. Would highly recommend this company!
Vanessa Wilson
9 months ago
Roger, Victor & Vince did a great job installing a furnace in my home. They were very professional and efficient. I would highly recommend them.
Really pleased with our service technician, Shamar Emens. He was very knowledgeable, thorough and efficient. Shamar shared valuable information on how to care for and best maintain our system in addition to answering any questions.
Manger did call me back about my review. He said there was a break down in communication. So still up set about it all. But credit for the call.
carlie partridge
2 months ago
Jake was awesome! Promptly diagnosed the issue, explained it well and will absolutely be getting the membership for ongoing support!! Really saved us during a hot week! Highly recommend for local professional service!
I had my seasonal HVAC system maintenance performed. Service tech Jacob Hahn was on time and very professional, explaining all the scenarios in a way I can understand to get the best life of my AC.
Stacey McTigue
5 months ago
Myles was on time, professional and very informative of our options for having our heater & AC replaced. He did a complete inspection to make sure that the units that he was quoting was the correct size.
Thanks Myles
Ralph Phenix
7 months ago
The two technicians were very professional and courtest about their work, and they completed the install in a timely manner and did a great job. Well done.
Casey Grover
9 months ago
We have had this company service our gas fireplace for 2 years now. Service has always been timely, and service techs are great. Just had a service done on our gas fireplace by Nick R. He was on time, and got the job done quickly! Fireplace looks great and runs as well as ever! Highly recommend
Bonnie Fechko
3 months ago
Usually I am not a fan of writing commendations, but this team of Christian, Jeff and Adrian was truly outstanding and a great credit to your Company. They were prompt, polite, friendly, respectful and set to work on a difficult task in a challenging space with knowledgeable professionalism.
Michael Spevak (Active Physical Therapy)
a year ago
Miles was a great works. He did an amazing job for us and will definitely be requesting him again.
The owner must have read the poor review I posted. They contacted us and took care of the problem. Cudos to Nevada heating!
Miles was very professional and has a very good work ethic. He showed us everything we needed to know and was very helpful. Thank him very much. Hey
Lizeth Nicklin
3 months ago
Nevada Heating people are the best! Every time one of their techs comes, they have outstanding services. I had my A/C unit and furnace by Roger and his crew ( Adrian, Vince, and Kevin) today. They were friendly and knowledgeable, went beyond my expectations, and answered all my questions. You can call them 24/7 at any time. They are among the best in town, and I highly recommend Nevada Heating!
Randy is always courteous, responsive and provides excellent service maintaining our HVAC. He is so dependable we always name request him when we have a service need!
ShaVon Gardner
a year ago
I called Nevada Heating to perform maintenance on my fireplace and furnace and to check out a couple issues I was having with both. Fortunately for me Jacob Hahn was sent as my tech. He was professional, pleasant, and very knowledgeable. He patiently answered all my questions, thoroughly tested my fireplace and furnace, explained all the reading from his equipment, replaced a failing part in my furnace, and made pressure free recommendations to improve the efficiency of both units. He did an outstanding job cleaning the fireplace and furnace and left everything immaculate. I am very happy with his service and plan to have him come back to perform maintenance on my AC unit when it gets warmer.
Jason Davalt
3 months ago
David M. did a great job. Very helpful.
Drake Schultz came out to clean, inspect, and repair my Heat N Glow fireplace. He was very respectful and friendly. Mr. Schultz did a fantastic job explaining the possible problem with the fireplace, setting my mind at ease and advising on how to prevent the problem from happening again. He did some wire work, made sure the airflow was at the proper setting for our altitude, and cleaned the fireplace. Now it looks like new! I highly recommended Nevada Heating and Air (and Fireplace) and their technicians, especially Mr. Schultz.
Roger and Blake were both great. The installation of new furnace and AC was done very well and they were able to answer my questions throughout the process. High quality work, high quality team. I plan on using Nevada Heating in the future.
Jacob Hahn visited our home for a heating repair. It turned out we needed a brand new furnace and an AC unit (optional). Jacob was very professional, patient, understanding, responsive, and knowledgeable. I truly felt at ease with Jacob during his entire visit because he was super patient, had great insights, and answered all my questions. He treated me like a friend, a family member, and I really appreciate him. Thank you very much Jacob!!!~Lily~
To the TEAM just wanted to thank you for taking care of our rental property, you were very responsive the last time you were there couple of years ago when the heater went out so i reached out once again.Just wanted to say thank you for being on top of things, my tenant was so pleased with your service Tech and the fact that the work was done the same day!!Thank you,Jon
Great job! We signed up for their annual maintenance program.
Jacob Hahn and Kyle Pearson were very informative and professional!
David M. did an outstanding job on my summer AC and furnace maintenance. He was incredibly communicative and friendly. He was thorough and personable.
Virgil Cross
3 months ago
We got a checkup on our HVAC and installed air purification system. David M provided great customer service and provided great feedback on our old HVAC system. Definitely will continue using Nevada Heating.
Stanford Johnson
3 months ago
Garrett and Spencer did a great job
Jessica Gaffney
11 months ago
Very professional. Excellent customer service. Jacob Hahn was courteous and friendly. Gave me plenty of information that I probably won’t remember a quarter of, but I definitely appreciated all of it!
Shamar was very polite, efficient and professional. He serviced our tankless water heater.
David M was very professional and knowledgeable, got me signed up for the club membership.
Nevada Heating and Cooling canceled the scheduled appointment and offered another appointment a couple weeks later. This made is nearly two months for an AC and water heater check up because the scheduled technician had an emergency issue come up. First time dealing with this company and assume they have more than one technician. Consider taking your business elsewhere or you too can end up waiting almost two months for a service call.
Manny was the service tech today, another great experience. Very professional and nice guy. He did at thorough job servicing and cleaning and had time to answer every question I had.
The service tech was very professional. Explained everything he was doing as well as showed me the results and findings of his testing my system. Answered all my questions thoroughly.
Robin Bratland
6 months ago
Jacob Hahn & his trainee Shamar Enenswere very thorough with their inspection, recommendations and repair of our heating system. Very pleased!
Jacob H. And Myles S. performed an A/C tuneup. They were professional, thorough, and explained everything clearly. In addition to the service, they checked other parts of the system and gave helpful tips and recommendations to ensure that the system keeps running well! I’m very pleased and would recommend Nevada Heating!
David Genrich
5 months ago
Our gas fireplace wouldn't start. I have used Nevada Heating multiple times, as always, they are great. Tom Jaynes was our technician. He was very friendly, outgoing, and attentive. He fixed the start problem and cleaned the front glass.
Richard Douglas
a month ago
Kyle Pearson was very professional and helpful. In diagnosis of a/c and furnace
Shamar was fabulous!
Smoke alarms.9
Myles was my Tech for my furnace maintenance service. He was Very Through with explanations and photos. I’ve had Nevada Heating to do a yearly maintenance on my AC and the Furnace. I am very happy with them, and that said with Myles today.He is top notch. My Puppy loved himToo 😊I highly recommend this company and Myles especially.
Chris Batory
2 months ago
David M was very professional, on-time, and adequately solved our problems.
Kimberly Pearson
4 years ago
EXCELLENT customer service! Adam provided full explanations regarding service and maintenance issues. Answered all of my questions. He did not make me feel like he was rushed to get out the door. He provided information about other services available from the company, but I did not feel pressured at all. Excellent experience. And my fireplace looks fabulous after he finished! Thank you!!
Jacob was professional and gave excellent customer service. He explained what he was doing very clearly and gave a detailed explanation of the results of the air conditioner maintenance service. The office staff was professional and great to work with as well. I highly recommend Nevada Heating. Thank you!
Suzette Dearborn
a year ago
My Mom Tillie has been using this company for quite a few years to service her heater, ac unit and electric fireplace. This was my first time to be at her home during the inspection and cleaning of her heater and fireplace.Everything was done with great care, explaining everything and answering lots of questions.Ryan did a wonderful job and he was very professional, courteous and took the time to make sure all our questions and concerns were answered. I hope the next time we have the maintenance done we get to have Ryan come out.What a wonderful asset to your company and such a hard worker at his trade.Keep up the great work.
Terri Defilippi
a year ago
We’ve used Nevada Heating for over 40 years. They always do a great job. Drake Schultz was out, today, to service our AC. He was punctual, polite, and professional. He is welcome to come out again.
Thank you Oscar! Never met a service tech as honest and detailed as him. Swamp cooler is working great. He even showed me how my swamp cooler works. Look forward to seeing you again soon!
From start to finish the employees of this company were on time, helpful, and knowledgeable. Kevin and Edward both did a great job, and I will gladly recommend Nevada Heating to anyone looking for their services!
David m did a excellent job fitting us in a new ac and furnace system. Excellent technician and expertise. Recommend David m to anyone looking to upgrade there HVAC system. And he improved our air quality and airfiltration system too! 5 plus stars. Signed John and marge
I have been using this company for years at home and on my rental property. Their maintenance program is a bargain and our units have functioned well and required nominal replacement of parts. Nick has been our tech for years which is also nice. I like having the same guy coming year after year. He knows my system and my house. I highly recommend them!
Michelle Maestri
9 months ago
Jacob Hahn and Josh M did a complete service on our gas fireplace. Exceptional service would be an understatement. Professional, courteous, overall amazing guys! This first impression absolutely won us over as future customers. Both should be recognized for their services. We look forward to doing ongoing business with you.
Lauretta Carvin
a year ago
I had Randy Moore came out on a Saturday to help address the fact my furnace wasn’t working. He was so personable, Knowledgeable and beyond helpful. He was efficient and explained things perfectly in a way I could understand. He earned my business for anything else I may need including looking into adding ac to our house. Very happy with my service and would recommend Randy to anyone in town!
Heather Morrison
a year ago
I could not be more impressed with the service that I received from Nevada Heating. From the lovely lady on the phone to Drake S who came to the house to do the repair. Not only did I think the price was fair they were professional and nice to boot. I will be using them again.
Michael Eugster
2 months ago
Jeff a Garrett did a great job on time and cleaned up afterwards.
Home Energy Experts installed a new water heater and brought it up to code, since the old water heater was 24 years old. The crew that was sent out to install the water heater was great. And it was also very easy to work with the office staff to get a quote and schedule a time for the installation.
Taryn Russell
2 months ago
DAVID M professional, knowledgeable, and helped us with a new furnace and AC.
Jordan Donnelly was my Service Professional. He was very professional & knowledgeable explaining everything he was doing. I will use Nevada Heating again & will certainly ask for Jordan to be the Technician. I highly recommend both Jordan & Nevada Heating if you have HVAC needs.
Starving_2_ Thriving
a year ago
Manny and Drake have both worked on my fireplace and were professional, friendly, efficient and really great to work with. They also were awesome with my puppy! These guys are really great at their job and deserve some recognition and a raise!
Gloria Moscoso
2 months ago
BE SO CAREFUL !!!!! they just try to sell new units about 10k+, i think that is almost stealing, a technician named David come and says a lot of things saying that was all the unit because is old from 2000 year and that we need to replace all the a/c, we look for a new opinion and told us just was the capacitator qas about 96 dll, no the 10k that this company wanted , also I think that a lot of this 5 stars reviews are fake or something,
Randy Grooms
3 months ago
Shamar Emens was very polite and answered all of our questions. Very professional.
Not only were they very rude, but I had multiple service contracts for over 6 years that they would not honor or could not find and they did not do anything they said they would. Some of the techs during a few calls in the past were very nice, but overall this company is very beginner and they do not keep their word. We bought an AC unit and had service contracts for multiple appliances and I am very disappointed. Will not be using them ever again. Put your money elsewhere with experts and people who sincerely care. My two cents.
Martin Cornejo Perez
5 months ago
David m was very thorough and knowledge. He represents nevada heating at the highest level and degree. I recommend David m to anyone. You can tell he really takes his customer service to the next level and is the best I have seen.
Our technician, Drake, was very responsive and courteous. We had not had our furnaces or fireplace serviced in some time and he took the time to thoroughly inspect them and provide the service we needed. No up selling, just what was needed. I would recommend Nevada Heating and especially Drake.
Lindsay Bowyer
3 months ago
Christian, Jeff & Kevin did an amazing job installing our AC unit. Very professional and organized. Highly recommend Nevada Heating!
David M. And Jake H. Very professional, excellence service, identified and provided explanation of problem areas, recommended course of action/ options and resolved issues. Very trust worthy and responsive to our needs. Thank you!
Nick was my tech and he did routine maintenance on my fireplace insert. He did a great job! I would recommend this company!
Emerlinda Romulo
9 months ago
Jacob Hahn is very professional. He answered all my questions. He is very respectful and courteous.
patti reslock
9 months ago
Jacob Hahn did an expert job of servicing the furnace I purchased from Nevada Heating, as well as educating me about it. I was very impressed with his knowledge and attitude. In fact, I called Nevada Heating and requested Jacob to be my primary technician.
Sandra Rodriguez
a year ago
Drake was amazing! My AC went down and i thought i needed to replace the system. It turns out two wires were touching in my thermostat that were causing the entire system to shut down. Thanks Nevada Heating for hiring nice guys like Drake!
David M professional and very knowledge
Susanna Garner
4 years ago
At Home Depot, they set me up for a water heater replacement. Was told I'd get a call back within 48 hrs. They called me about 30 minutes later and she was able to schedule someone to come out the next day between 10:30 & 12:30. 10:00 this morning, they called to let me know that Nick was on his way. Nick was very friendly, informative and thorough. Unfortunately for us due to work schedules, the install isn't going to happen until Wednesday. So maybe I'll get to rate them in 5 days. But so far this company is great.UPDATE: Installers were here first thing as promised. It was an all day ordeal but these two young men were so friendly and smiled the whole time.
Myles was on time, friendly, very knowledgeable, spent a lot of time answering questions and explaining things. Will request him every time!
Taylor Richards
2 months ago
Kyle was so informative and thorough during the diagnostic for my home. He was not pushy trying to sell things and answered every question I had. This company is great to work with!
Christopher Sanchez
4 months ago
Nevada Heating is on it. Drake came out first thing in the morning on a Saturday after a last minute call regarding an old AC unit tripping the breaker. He got it running and made some honest and helpful recommendations for future long term repair and replacement. They will most definitely be hearing back from me soon. Thank you, Drake!
Marco Macias did an excellent and professional job.
They showed up in the appointmented time and kept me informed through the whole process of the maintenance of our ac/heating system. We opted for the annual maintenance since it was only $10 more. Since he was here and we signed up for that, he drained and checked the water heater. We had a capacitor that needed to be changed on the blower side of the ac/ heater system which was surprisingly cheap. Jacob was our technician and he did an excellent job both in quality of work and customer service. Really glad my parents recommended them.
Leisha Kellerstrass
a year ago
Jacob did an excellent job explaining things to me on what needed to be done and what might need to be done in the future. Good follow up and follow through.
Kathleen Mangan
2 months ago
David M. was fantastic! Thank you for your patience in this heat.
Andrea Saade
5 months ago
The service rep. ( Nick Rumbaugh) was very pleasant, efficient and was in direct communication with me regarding his diagnosis of the water heater. He provided me with alternative solutions for a replacement, or repair and I was thankful he went the extra mile to make sure I was satisfied with the service. I would use them again for any service call.
Randy Moore, the service department manager at Nevada Heating , came out to diagnose an HVAC problem. He left us with poor notes, no quote for repair other than an anecdotal need for $1,500 in parts plus unknown labor or $20,000 for a complete system replacement. I was out of town and requested a deeper understanding of the problem and the various solutions. I got nothing from the company. No return calls, no email except for the same document left after the visit.When we contacted another firm they came out to diagnose and found that Moore had removed the transformer and disabled the system. The technician from Sierra Air made a few key fixes and had the system running and performing well in under 90 minutes and for about $500. He explained everything he was doing and was surprised that his competitor didn't do the job. He said it was not difficult to diagnose.I hate to think that Randy Moore sabotaged our system but we're not left with too many other options to consider. The transformer wiring had been severed. No effort has been made to explain their actions or to make it right. No contact on their part has been attempted since August 9.Their silence has been deafening.
Carisse Gafni
3 months ago
Jacob and Marco were prefessional and thorough and kept me informed as to what yhey were doing and what was needed
Robert Bluemer
2 weeks ago
Shamar Emens was professional and was excellent in providing annual tune-up service at our residence.
cliffne bateman
a month ago
David m is knowledgeable and professional- he was able to fix our ac and get us a new furnace today! Highly recommend nevada heating and David m to help fix your hvac system! Anthony and Jeff installed our furnace and were wonderful!
Christy Mohammadi
a year ago
The technician who came out (Nick Rumbaugh) was very knowledgeable as well as genuinely friendly. He did a complete service on my HVAC system’s compressor and was very thorough. He also changed the air filter, which was a nice surprise! It’s not the norm these days to receive truly good, competent service, so my hats off to Nick and Nevada Heating and Cooling! Thank you!!
Our air went out on a Saturday and they fit us in! Jake was friendly and knowledgeable
Debbie Bartley
2 months ago
Anthony and Jeff were great. Fast service. Great at troubleshooting and coming up with solutions that worked for me. Explained things well. Great work ethics.
David did a great job and worked quickly. I’m very happy with both the water heater and the furnace.
shnydi (shnydi)
2 months ago
David M. Was professional knowledgeable and helped provide pricing on a new AC unit. Great job Thank you!
Cullen Sloboda
10 months ago
Had a horrible screaming sound coming from my furnace this morning and NHCP&F were able to come out the same day. Jacob Hahn diagnosed the inducer motor to be the issue and was able to find the part and price out several repair options for me quickly. He ended up saving me some money in the long run with their maintenance plan. Looking forward to finishing this repair together. Thanks Jacob!
Fabiola Reyes
a month ago
Quinn was very kind and knowledgeable and explained each step of the process very clearly and efficiently. He explained all possible outcomes of the issues and how best to resolve them. He also helped fix my immediate issue, which was getting cold air to circulate through the vents in the home. I really appreciate his patience and his professionalism. Highly recommend.
Susan Lowther
5 months ago
David M did a great job providing knowledge and guidance with replacing our fireplace. We set an appointment to see their beautiful showroom. David was very professional and friendly and we would love to have him in our house again!
Shamar helped us throughly check out our AC and furnace units, and explained in details what needed to be done.
At a busy time of year you planned ahead and had products available and people ready to install so my time without a/c was limited to 4 days. Installers were professionals, pleasant and hard working.
Kathryn Powell
2 months ago
Jake was great handling our set up of our new system getting the process started. Our AC unit and Furnace were both showing their age and were in need of replacing. Jake took great care of us, explaining all our options to get those units replaced.Kevin and Vince were a great team when they came to install our new AC unit and Furnace. They were at the house all day and it was a lot of hard work and they did an awesome job. They were both very courteous with me, my family, and our house. They paid attention to the details and took care of everything that Jake listed for the job.We have a great AC unit now and the house is nice and cool, without fear of the unit going out anymore. Looking forward to using the new furnace in the winter time. Overall it was a great experience working with Nevada Heating, Jake, Kevin, and Vince. I will definitely recommend this company and continue to use their services in the future.
Nevada heating technician Roger and his partner were professional and very informative. They did a wonderful job and answered all my questions which were few as Roger walked me through everything they did. I would and will recommend Nevada Heating to others.
Jacob Hahn and Miles Skinner were outstanding at determining the cause of our A/C shutdown. They are highly trained in their work and quickly arrived at the solution. I was so impressed with their skills and they were polite, courteous and loved our dog. I highly recommend this locally-owned business and both Mr. Hahn and Mr. Skinner. Also, my sincere good wishes and congratulations to Mr. Hahn on the imminent birth of his first baby, a son.
Carla Marquez Desilva
a month ago
David m was very knowledgeable and professional. Thank you, David
Nevada Water Resources Association
5 days ago
We really liked Shamar!!
Gloria Cortez
2 weeks ago
Jeff Adrian Christian came to my house to install air conditioner and they did a good job. Would highly recommend Nevada Heating.
I had to hire another company to fix the issue. They were trying to charge me one piece at a time and never bothered to deal with one of the bigger issues that would have continued to wear out an essential component of my furnace. When they left the first time the unit would make a huge boom which eventually finished off my ignitor. The boom had not occurred previously. He said my unit was as old as my 1969 trailer and his boss threatened to deem it unsafe. The unit is only 8 years old. Thank goodness I contacted another company.
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