Warrick Jones

2 years ago

Barry Lewis

a year ago

Needed a complete HVAC system our heater & A/C where 20 years old. AHA showed up and went through all options available. We are very happy with the results from start to finish the whole process was very fast. The crew was outstanding they explained all work to be done and left our property very clean when done.We are very, very happy we chose All Hours Air we are customers for life.

Sara Faulk

a year ago

They were fabulous. On time courteous and very efficient. Couldn't ask for a better company or technicians. I couldn't ask for anything more. I will recommend them to all my friends and associates.

Dayton Pitts

2 months ago

LordCJX

a year ago

Madelene Amendola

a month ago

I just moved into an older town house. All duct insulation was the older fiberglass type and was damaged or falling off. I called for an appointment and All Hours Air was able to send out a crew the next day. They did a great job. I feel confident that my HVAC system will run more efficiently from now on.

Barbara & Sarah Urbani

2 years ago

Only had quote for A/C. Very informative, also answered all questions.

Yazmin orozco

a year ago

I appreciate the attentive customer service. Each time we have needed service for our furnace we have been able to get someone same day.

Paul Bailey

2 years ago

Kevin was excellent, professional and a good person.

Maria Mora

6 years ago

We are beyond satisfied with Jason and his company we got installed a brand new a.c. and we will recommend All hours air for your a.c. needs.

Jolene Schlossberg

11 months ago

Serviceman was very thorough. He (Andy) took the time to answer all my questions very professional and patient. Would highly recommend All Hours Air.

Steve Berry

a year ago

Kim Bigley

2 years ago

Always very responsive, knowlegable,reliable. a pleasure to work with. Have used them for over 20 years, strongly recommend them.

Vicki Hansen

3 months ago

Francisco Garcia

5 months ago

Called their office to schedule for a technician to look at a few issues under my kitchen sink. Was able to get some one out here with in 24 hours. The technician showed up on time and presented himself very professionally. He was also very knowledgeable about some questions I had regarding a water heater and also about what needed to be fixed. Everything seemed ok until he wrote me an estimate which was shocking. The amount was way to much for the work and the estimate was a simple description of what work needed to be done and a $$$. No itemized estimate which seemed like a rip off. Did some research online and priced the parts for 1/5 of the estimate. Would not recommend this company.

Alexis Trundy

a year ago

This experience is based solely on my diagnostic experience. I called the main line on the site and got someone who was quick and got my information. I was informed that a tech would reach out momentarily and they did. Ralph came out within 15 minutes of my call and gave me the best options. I have not had the service completed yet and will update based on that experience. However, I appreciate how much they strive to be quick and professional and help their customers find the right solutions.Truly a company that understands the urgency behind the calls they receive! Did I mention it was Memorial Day?

Judy Wilson

2 years ago

I LOVE All Hours Air! They are the absolute best! Wonderful, considerate, courteous, timely. I can’t say enough good things about Chris and his partner!

Barbara L Rose

3 years ago

Kevin was very informative of letting me know what he was repairing. High priced, but job was completed.

Michael H

2 years ago

Micheal came to my home. This man is courteous, nice and professional. He had my furnace working like a champ in no time. Micheal has made me a customer for the rest of my life. Anyone who ask me for a good company know it will be All Hours Air. Thank you thank you.

kay lilly

2 months ago

Great communication with client. Excellent response times. Excellent service with a great attitude. I appreciate Ralph and his office for fixing my plumbing issues with the best customer service I have had in a long time! Kay and Bob Lilly

Ben Solman

a year ago

lisa hankins

a year ago

Had a new furnace installed today. It was like having a buddy over to help. Even took care of the clean up afterward. Awesome job! Fast, safe, knowledgeable service. Even went the extra mile, above and beyond! Thank you for everything.

Doug Reddin

a month ago

Had All hours air go by my rental home to fix the evaporator cooler. They charged me$125.00 Servise calll charge. I thought that was reasonable, then they told me that the water pump was bad and the price was $465.00 for a new pump. WHAT ??I told him that I could buy a new cooler pump at Home Depot for $50. bucks and that I felt that he was robbing me. His reply was “well I’m Licensed and bonded” so damn what! I didn’t know that they licensed robbers. I paid the service call charge and sent him on his way. Now I know where the term Buyer Beware comes from.I purchased the new pump for $41.00 at Lowe’s and it took me less than 30 minutes to install it .I believe that all businesses should and must show a profit but trying to rip off the public, the people that they depend on to stay in business is a complete other issue. My advice is Don’t Trust This Company!!

Ernie Wu

3 years ago

Professional, courteous, and speedy response. I called for help with a slow kitchen drain. Even though I didn't request urgent service, Kevin arrived within 90 minutes. After looking over our sink and drain set up, he went to his vehicle to put together a quote and returned with a snake and drill set up. He worked about 20 minutes to thoroughly clean out the drain, also being mindful of working in a high rise building. Since it would be a building problem rather than our condo, he estimated how far he could go before going into building piping. He put all the pipes under the sink back together quickly and cleanly. Super easy!

Roland Blais

2 months ago

Over the past few years, we've needed a variety of services and equipment from All Hours Air, and they have always given us exemplary service and treated us with courtesy. I would not hesitate to call them again any time we need help.

Jeremy Fairbanks

2 months ago

We experienced an issue with our tankless water heater on Saturday June 17th. Within an hour of our call we received a call from technician Ralph. When he arrived he was extremely professional, knowledgeable, and down to earth. He identified our issue and let us know he needed to order a part to resolve our issue but in the meantime he showed us how to reset our system so our system would function properly until the new part arrived. Ralph was in constant communication when the part was ordered and when it was scheduled to arrive. He was also the technician that installed the new equipment. We have always had outstanding experiences with the technicians for All Hours Air but Ralph far exceeded our expectations!!! He was tremendous!!! I hope every time we need to do a winter tuneup on our furnace and spring tuneup on our a/c unit we get Ralph as our technician. He’s a genuinely great human being!!!

Charlton Finch

2 years ago

Replaced bathroom faucet ,they put a access door .and RR the plumbing.good job guys. I used this company before for heating great company.they stand behind there work and Guarantee

Ron W

2 months ago

Danny was very professional and knowledgeable. A pleasure to work with

Isaac Livingston

a year ago

Had my annual service for the furnace. Great experience from start to finish. They told me when to expect their technician, and he called when he was en route and got there at the scheduled time. High quality, professional work. Jesse showed me everything he did, and talked me through the different options for future work as well as the rates offered through their membership club. Didn’t pressure me into anything and was very courteous and respectful. Would recommend All Hours Air without question.

Greg Adams

3 years ago

Helpful professional tech. Accommodated same day need. Safety conscious. Highly recommend.

Kate Covington

2 months ago

This company uses a heavily scripted presentation designed to over sell the repair. Two tech's worked less than 15 minutes to determine the problem with my air conditioner not working and presented me a verbal may fix repair for $554 with no detail of what was required. Immediately they went into the better option which was to replace my AC unit for the good option of $11,000+ or better for $13,000+ or best for $15,000+. I declined and asked them to do the $554 repair so I would have AC. The repair was then performed in less than 5 minutes to replace the AC capacitor which is a small part that cost less than $25. I recommend that you look for any other company to perform your AC or heating repairs.

Wes Rubio

2 years ago

Kevin came out and provided an estimate. He was professional and prompt. We have the service set up to get our water heater back up and going.

ron mattioli

2 months ago

Great experience!!

Leon Compton

4 months ago

We contracted All Hours to purchase and install a new AC unit. From the initial contact with Donny and Dwayne to completion of the install by Nick and Shea, our experience was VERY positive. Donny and Dwayne reviewed our options and spent time answering all our questions. Nick and Shea were on time and got the job done faster than we expected. When they left there was no sign they had even been here, with the exception of our new unit! If you are looking for an HVAC company, look no further. We give them the highest recommendation.

Jennilee Harrison

2 years ago

Chris helped me decide what new A/C to purchase as mine was quite old and had quit working. He also gave me information on a discount for a new heater if purchased at the same time and since my heater was also quite old I also purchased a new heater. My decision was based on the services Chris mentioned that would come with my purchases. He was very professional and helpful. Ive worked with this company before and they are the best!

Jeffrey Baker

4 years ago

A technician named Rich came to the house, very professional wore booties so he wouldn't damage the carpet, which I thought was amazing!
He explained my options to me, which I appreciated.

misbeehavenfarm l.l.c.

2 years ago

Jamie Nash

4 years ago

Fortunately we ended up not needing which is the reason I didn't give full stars because I don't know their service but over the phone setting up an appointment they were helpful and courteous they contacted me back quickly and were very helpful.

Roxane Whomsley-Wilson

6 months ago

Excellent and professional!

William Yocke

11 months ago

austin l

4 months ago

I had scheduled annual service of my air conditioner over 1 month ago. At the time of my appointment today, they called and told me they were not coming and that I could reschedule for 6 weeks from now, which would be in the middle of summer. Terrible customer service in my opinion for doing this and will not use or recommend them in the future.

Kk K

a year ago

Not cheap but excellent work and timely

Todd M

2 years ago

We had an issue with our water heater and All Hours Air was able to schedule our appointment quickly. Our service expert, Chris, was on time, diagnosed the problem quickly and was able to schedule installation same day! He was professional, helpful and knowledgeable. Logan and Jerome completed the installation and were very helpful and professional as well! I highly recommend All Hours Air.

Mitchell Brown-Silveira

a year ago

Omar gave a very understandable explanation of the situation. Fixed the problem and left options for the future. Thanks.

Marissa Starrantino

a month ago

Cat scheduled my appointment. She was professional, pleasant and informative. They then called confirming appointment and sent text reminders and notified me who was coming. Jef Eusepi was our technician and I hope he will be our technician forever! He called with an update as to when he would be arriving. He was very professional, courteous, knowledgeable, thorough, patient, took the time to explain everything, helpful, cleaned up everything when done, very neat! Just a delight to deal with! Highly recommend! Thank you Goettl! Looking forward to a long, lasting business relationship! 😊

Michael McGlynn

2 months ago

Service tech was very friendly but was charged $400 for a part you can get for $20 on Amazon. When I called to complain about the huge difference in price, the receptionist got very defensive and said the $400 was for the part and the expert installation that took 5 minutes and anyone can do after watching the YouTube video. This $400 was in addition to the $129 they charged just to come out and diagnose the problem. Thank god I had a $50 coupon to lessen the blow but I guess if you are going to charge someone $400 for a $20 part, you can give $50 off to try to make people think they are getting a good deal. Beware using this company as they will price gouge you for work you can do easily yourself. I will never use them again.

Jenna M Stuart

a year ago

regina caputo

9 months ago

Chad was amazing! He was the most through rep I have ever had. He went over every inch and explained with pics all he did. I just had my regular free service with Paschall 10/31 and told them to make sure the firing tips are clean. They did not so that costs me higher bills.

Kristin Linde

a year ago

Andy Lindstrom

2 years ago

RIP OFF HVAC Service, do not use them, they try to upsell you and price gouge hoping you will pay a premium for their service. They also won't send you an invoice with a parts and labor breakdown which is pretty standard in the industry, which points to them trying to pad their fees. They also will try to take advantage of you if you are female, as they assume if you are a woman you are not mechanically inclined and try to take advantage of that.Hello all. I am by no way an HVAC technician, however I have been a machinist, welder, and mechanic most of my life, so I have a little bit of all experience.Our furnace stopped producing heat, and I decided I didn't need to deal with it so my wife gave All Hours a call, and they sent a tech out to give an estimate. My wife was the only one home with our new baby, and I was at work, so I told her to to just get the bid. Our furnace is older anyways so I decided to see what it would cost to replace our new unit.The technician that came out quoted us $1,200 to replace the draft inducer in the burner, saying that the furnace was 11 years old and it was not recommended anyways to repair it and agreed with me to replace it. He also said it was nearly impossible to find parts for this furnace cause it was an off brand. Caveat; I have never worked on furnaces so I believed him and asked him to quote replacing our furnace for a 96% 60,000 BTU furnace which was the correct calculation for the house. The technician started arguing with me saying that they we needed to get the furnace through them as they had all the parts. OK fair enough, waited to get their estimate.On the LOW END, they wanted to charge $6,000 to replace our furnace with a new one, and $24,000 to a full furnace swap and install a heat pump.On further research, a Goodman 96% efficient 60K BTU propane furnace is $1,200 with free shipping to our door. Even when I inquired about paying for the labor I was told it would still be over $6,000 and they kept dodging my questions about how many hours it would take and what their hourly labor rate was. Every contractor I have worked with across multiple industries ALWAYS gives me their labor rate and a job estimate for billable hours. This is when I started to expect they were not being truthful and trying to pad their pockets with extra money.My dad drove up the same day to help me look at our furnace, and noticed the draft inducer was unplugged when we popped the access panel and plugged it back in, the motor got hot instantly. Four bolts and a screw later we had the draft inducer out and noticed the bearings had failed and seized up.Ten minutes on Google and $113 with free shipping later, my new draft inducer arrived, I installed it in ten minutes, and the burners kicked on again, and my furnace is working fine. Looking into the average HVAC rate, a contractor should charge between $150-$250 per hour, and replacing an entire furnace with the gas already run is at maximum a 4 hour job with a tech who knows what they are doing.I can't believe this *company* was trying to charge me $1,200 for ten minutes worth of work to replace a glorified 120 V motor. What happened to honesty in the business?People, do your own research and do not get ripped off by unscrupulous contractors such as these. They are hoping you are not smart enough to ask the right questions such as (how long the job takes/billable hours/parts). There seems to me a lot of these outfits in Reno so please do your own research to not get ripped off by shoddy companies. Just read the other reviews on here..... the average cost for a brand new hvac with central install from a reputable contractor is around $3,500-$4,000 including parts.-Andy

Shelly Schaaf

a year ago

The guys that installed our heater did a great job. We would use All Hours Air again and would recommend them.

Mark Leonard

a year ago

All Hours Air is awesome. We’ve had them do a lot of work for us, including solving some tricky technical problems with our boiler hot water system. Then last August, while we were experiencing high 90s and getting smoked out by the CA forest fires, our A/C died. They gave us the options to repair or replace and we decided to replace the A/C. They got it installed remarkably fast. There were a couple of tweaks required and All Hours was on it. Every single tech we’ve had has been very friendly, very well trained, and very competent. On top of that, they have all been veterans, which I greatly appreciate. Highly recommended.

Miles Hagestad

a year ago

Omar was great!

Todd Brumble

2 years ago

Jordan Pasley

a week ago

Spoke with Brittany on the phone and was disappointed with the lack of professionalism displayed.

Thomas Nichols

a year ago

Todd came out. Very knowledgeable and patient. First visit by All Hours All. HVAC system okay but did have upgrade suggestions which will be followed up with proposal. Signed up for annual checkup package which includes plumbing inspection.

Maro Wieboldt

a month ago

Water heater shown in email is NOT the water heater discussed during home visit and free estimate. This is not appreciated. A new Bradford White 50 gal natural gas water heater expected NOT water heater shown in your estimate.

Tanya McClinton

4 years ago

I was so impressed with their customer service and same day service. But, I was very disappointed to be treated the way I was. They came out and told me that one of my A/C units was totally blown and needed to be replaced and said since we had to replace the A/C, we should also replace the furnace...and since all the units were nearing 15 years old, we should replace all of them. We live in a nice home, in a very nice neighborhood, but that is no reason to think we are made of money and can just afford to do that. I needed to get a 2nd opinion because it was overwhelming to think we'd have to spend that much money. The other company that came out was there for 15 minutes and my A/C unit was fixed! It was ONE part that needed to be replaced. ONE PART!!!I am absolutely disgusted with this situation. It is so hard finding an honest company these days. One who wont just try to sell up.

Matt Borden

2 years ago

Elizabeth Thrall

4 years ago

Really pleased with the service Joe provided. He took the time to thoroughly inspect our AC unit and provide valuable feedback. Will definitely be using this company in the future!

Thomas Hay

a year ago

Very thorou gh

Kathleen Wilson

2 years ago

All Hours and Todd, Inspector are alsways professional, prompt and thorough. I also appreciate how hard Heather works to schedule, provide the reports and invoices. Great company!

Kim Patterson

5 years ago

Excellent service! Our furnace was not working and we were able to get a same-day appointment. Chad was very thorough and explained what was wrong, what to look for, etc. Cost was very affordable. We would definitely recommend All Hours Air!

Steven Saylor

a year ago

Excellent service and staff. Good follow up.

Carrie Van Solinge

4 years ago

Joe was very responsive professional. I have forwarded his contract to friends and colleagues.
Thanks,

Marcia Calloway

a year ago

The office staff was efficient in helping address a leak under our house, appointment was scheduled immediately unlike the place I called first that said they could help at the end of the month! The serviceman who came was courteous and identified the problem and fixed it, well worth the service call! He also provided next steps to address an additional problem he identified. 👍

v devita50

a year ago

All Hours Air provided fast, efficient service when the igniter for my heater went out during the recent heavy snow. I am very pleased. They also have impeccable customer service. I highly recommend them.

janet johnson

2 years ago

Fast ,friendly service

Jae Lee

a year ago

Thomas Hanser

8 months ago

Taylor did a great job of cleaning our dryer vent and I would recommend All Hours Air for dryer vent cleaning.

Janet Rusanowski

a year ago

John Knight

9 months ago

repairs/parts for my Coleman furnace. Chris is professional, personable and knowledgeable - zeroed right in on the problem when other techs couldn't.

Billie Garrow

a year ago

Mike was friendly and professional. He efficiently took care of the problem with our furnace.

bruce mangan

8 months ago

Just wanted to say Thank You to Jake from All Hours Air. He did a Great Job of diagnosing the problem I had from my Hot water heater going out and replaced it in a timely manner. Pleasure doing business with him.

Barry R Sacks

2 years ago

Chet was awesome! He was thorough and gave us great advice for extending the life of our furnace and improving the home's air quality. We are members of their Comfort Club and highly recommend this business to others.

Daniel Watkins

9 months ago

My Heater System stopped working early in morning. Called AHA and they sent a tech out within a few hours. They Tech was professional and courteous, found the issue and showed me as well as taking pictures along the way for my records. Before he left, he also did a thorough exam on the entire system as well as a Carbon Monoxide test as my system is 21 years old. All checked good. Had me up and running in no time. Great experience and would highly recommend this business.

Mike Churchfield

3 years ago

Great company that really cares about their work and making the customer feel satisfied. Chris Wheeler and Jason Hansen were extremely thorough on the job. Both guy did an amazing job explaining what to look for to extend the life of the furnaces.

Ryan Gilmore

2 years ago

Waited 4 days for initial appointment, that they missed. Called and given excuse they had a tech out sick. Made appointment for next day and they missed that appointment too. Two techs show up after calling dispatch yet again and proceed to find issues and actually have parts with them (the ONLY good thing about this transaction) and fix the ac in an hour. Bill is $1994 for 4 parts (OVERPRICED!!!) and an hour of work. Wife writes check and we are done...except the check is not cashed for over 2 weeks. We call and they say check is written incorrectly so I give them debt card to pay bill. They then cashed our original check overdrawing our account and causing us to pay NSF fees to bank. EDIT - We did get our money back with fees and was apparently just a mistake. AC works well now.

Beverly Joy

a year ago

Steven Yoas

4 months ago

Friendly, helpful and do excellent work

lisa crum

7 years ago

We are Reno Realtors & need to trust our A/C & Heating professionals because our clients expect Excellent service, prompt & professional. All Hours Air comes through for us every time we call on them. Excellent!

Bart Horwitz

4 years ago

I have an old oil furnace. Service tech Chad did a quick fix and recommended a new motor. He showed up on time, worked quickly and cleanly, and left us with a heater that looks like it will outlive me. The price seemed fair, and it sounds like a new furnace. Everyone I spoke to in the company from the owner to the receptionist secretary, to the service tech was polite, efficient, and professional.

Maribel & Robert Brinkley

5 months ago

We have a leaked and they came out that same day and repaired it within an hour

Steven Magee

a year ago

Awesome outfit, they were able to come out the day after calling where most other places said it would take them up to a week. They were very meticulous with the inspection and helped figure out the cause of problems. Nick was very honest and informative over the whole ordeal, letting me know what was still under warranty and what routes to take. They will definitely be my first call when anything else comes up.

Norman Huckle

a year ago

Always on time and they know their business!

June Black

2 years ago

I had a temperamental furnace. Would heat for a while and then spew out cold air. The company worked on the furnace several times and even loaned me an electric heater. That heater was great. The furnace is now working, I am thankful for the loaning me an electric heater. I felt that this was going over and above the call of duty in their quest to keep me warm. Very hood company.

Mark

2 months ago

Andy was on time and professional.

Jeanine Kennedy

2 years ago

Excellent, professional & honest.
Highly recommend!

Clint Spesert

4 years ago

They showed up promptly and fixed a bad A/C compressor, then a few days later a different failure prompted us to replace the entire system. They scheduled us a next day replacement of our 17 year old system. All of the crew performing the work were knowledgeable and professional during our time of need. The new system is great and keeps our home comfortable.

Heather Wolf

7 months ago

Amazing Company with 5 star customer service! There are professional, timely and go out of their way to make their customers feel important. Can't say enough nice things about them!

Debbie Bosco

4 years ago

Fast, friendly service, from Heather who scheduled it, to Bill who made the repairs.

Linda Lowman

6 hours ago

I’m pleased and impressed with the service/cost from All Hours Air. I will start with All Hours for my future home repair needs.
Thank you, Linda Lowman

Rita Soto

2 years ago

Ken williams

2 years ago

All Hours are right on time and do professional work on the spot.

Trace S

a year ago

Customer service at its best! From my first conversation with Becky to schedule an appointment to the technicians being on time in my two hour appointment window I was pleased. Omar, Marco and (the backup guy with the linger snake) Ralph we’re great!At one point we were concerned that I might have a bigger issue than a clogged pipe, Omar (in my opinion) went the extra mile to confirm or deny the bigger issue and thankfully Ralph’s snake found the clog!!!Thank you All Out, your guys did just that!

Curtis Crawford

a week ago

Had them come out to inspect the heater before winter and manically the ac quit working.

Ron Lorenzen

a year ago

I would like to say thank you to Mike Schlicht, with All Hours Air. He handled our service needs professionally and swiftly. Mike answered all my questions and explained in detail til I understood. Thanks Mike and All Hours Air, you will be who we call if further needs arise. Thank you

Michael

3 months ago

two gentlemen where great and did great job where very
personal and friendly. they nee a raise
Thank you

Stacy Brooks

4 years ago

Same day service!! Todd the tech was professional and got my AC up and running in about 1/2 hour. Would highly recommend All Hours Air!

Chiddo Luna

a year ago

Mike called ahead, arrived on time and did a great job. Inspected our water heater and provided sound recommendations given its age. I felt he was trustworthy and would recommend All Hours Air to anyone in need of good service. Please note they are not focused on lowest price. They provide good quality service and stand behind their work.

Jessica Estes

a year ago

Anthony Turner

8 months ago

Very detailed explanations and professional service.

James Murphy

3 years ago

These guys are excellent!! Great customer service, great technicians. Punctual, they communicate well, great follow up from the office girls. Easy to make appointments. Quality work, and very fair pricing.

bonnie rodgers

3 years ago

Todd was great. I need addition work to be done and would request Todd for the work .

Dan Matsui

a week ago

Good to have a real person answer their phone. Naomi, who answered, was friendly and helpful. She did a great job with her--or their--greeting, listened well, remembered my name throughout the call, quickly retrieved my information and records, and, because the person I wanted to speak with was not in, she arranged for a return call by tomorrow. And before ending the call, she verified my phone number. Wonderful customer service, Naomi!

Carl Dericco

5 years ago

Edward was very good and pleasant

Edward Fretschel

a year ago

Steve Bradford

a year ago

They were timely, helpful and tested the hvac system after they were done. Anytime I call they’re super responsive. Definitely call them for whatever you need. Kudos to Chris and the whole team for your flawless execution of a mess of a tear out and replace!

don durham

3 weeks ago

Trent was freindly, spot on what he had to do, and appreciate it, I've got your number and becouse of him I will call.

Nicole Dunn

2 years ago

I have called technicians for repairs in the past for my home for heating and other appliances. I have never had a place get someone to me so fast on a regular business day. Nick was efficient, knowledgeable and had no problems talking me through the process while I pestered him with questions the whole time. You may find lower prices elsewhere, but I really felt like I got what I paid for and intend to call them back out in the future when needed.

William Evans

7 months ago

Andy tried to revive our heating system without success. He recommended replacement. The company offered a larger unit but we had to decline due to space constraints in access opening. Ordered the same size and awaiting install. Will see after that.

Nicole Dunn

2 years ago

I had my furnace repaired previously by this company and had a great experience so when it came time to replace it, I called them back. You might find cheaper prices, but you won't get the better value.

David Parks

a year ago

Cathy Hamlin

2 years ago

Doug Popick

a year ago

Danny the tech was great, very helpfull.

Charles Browne

3 years ago

Technician Kevin did a wonderful job. He was friendly, helpful, and efficient. I will definitely call AllHours Air again.

Bob Ely

a year ago

We were very pleased with the service. Todd was very helpful and explained everything . I will recommend you to all our friends.

Lei Lei

a month ago

Ralph went above and beyond to fix my plumbing issue. Definitely recommended

Kathi Scott

3 months ago

I have not made a decision whether I am going to buy a mini split unit. They are so expensive but since I could use it for both cooling and heating, it may be a good value. I was unaware of the Daikin company, but the warranties and service are really getting me thinking. Service is an important part of any investment and Nick has shown me that in the estimate. I need to talk to some of my friends who know about heating cooling units before I could make my decision. However, AllOurAir is definitely towards the top.

Rae Moore

9 months ago

Ralph got right to work and fixed the problem. He was very nice and I would hire him again.

Amanda

a year ago

Danny arrived within the specified time frame and was personable and thorough, and did his job in a timely manner. There were, however, a few things we'd like to mention: We wish he had worn booties over his shoes and a mask over his face, and the bottom of his ladder left dirt clumps on our carpet (easily cleaned).

Yvonne Vestal

a year ago

Todd came out last Thursday and told us what was wrong with the motor to our swamp cooler. We ordered a new one and had it delivered. I called Saturday evening to let him know it was in. Received a call back this morning and he was dispatched out right away! I now have cool air. Prices were reasonable and the service was professional and friendly. Thank you Todd and All Hour Air for getting us back up and running!UPDATE: We had additional issues with our swamp cooler that included electrical. Again All Hours Air took care of us. Isaac came out to work on the electrical. As he worked he found additional issues. He stayed to 10:30 pm to fix the issue. Unfortunately, it isn't finished yet. He would have stayed longer and finished, but Home Depot and Lowe's aren't open at 10:30 pm. With all the additional work, they were more than fair on pricing..it was still expensive, but they worked with us to make it much less so, including the work yet to be done next week to finish. When all is said and done, we have an almost completely rebuilt swamp cooler and electrical from the switch in the hall all the way up to the cooler.The professionalism, dedication and willingness to stay until the job is complete has been much appreciated. Thank you for taking care of us. I will definitely call you if needed and recommend you when appropriate.

Tracy Starz

4 months ago

The guy came but I never got the estimate

Jimmy Orellana

a week ago

Kathy Stefani

a year ago

Stevie Rose

4 years ago

GREAT experience! Jordan was AMAZING! Kind, extremely knowledgeable, personable, and thorough. Would recommend to Anyone who needs help with heating/air etc.

Sharlene Kerr

5 months ago

They arrived on time and did the repair quickly. I am very satisfied

Mark Walter

7 months ago

I had called and asked if someone could swing by and check whether our furnace was cycling on and off too quickly. Andy came by on 1/4 and checked our system and all was good. Then he basically gave us an analysis and explained how features of the house, plus use of the fireplace, could cause what we’d been seeing. All of this only took about 15 minutes, but it relieved any concerns we had. Since he hadn’t actually done any work, there was no charge. We appreciate Andy and All Hours Air!

Jim Kaspar

a year ago

Ralph was a great technician and showed me what was wrong with our system. We just recently purchased home and wanted a checkup. With all the things wrong, we did not get the service, but when ready to install new system, I know who to get!

Jamie Pratt

2 years ago

Very responsive and helpful when we need service highly recommend.

Todd Spears

6 years ago

Stop Spamming

Betsy Ryan

3 years ago

Excellent service! Michael came and fixed our AC. Was fast and efficient! He went above and beyond as we had a snake in our garage. He just picked it right up and carried it away. Thank you so much!

Beatrice Schneider

3 weeks ago

They charged me &1000 to replace toilet commode toilet commode inner parts , I later found out I could have bought it myself for $30 . Ripped off an older lady I feel like

Sandy Saadi

2 months ago

The installation team was very friendly, arrived on time and stayed late until the job was done. Very clean and organized. Even though my job was a large one, new heater, air conditioner and new tankless water heater, I would call them again for small jobs. Price was very competitive.

Roma F

4 months ago

What a wonderful, professional company!
I hade Chris, who was extremely efficient and quick identifying and repairing issue. Thank you so much.
Highly recommend!

Zoom Zoomer

a month ago

Amazing experience. Went to another local company and they ripped me off. Brandon was amazing and took care of me. He was honest and trustworthy.

Danelli Taylor

2 years ago

Trenton Johnson

4 years ago

Quick response, professional work, and at a good price. I have been using All Hours Air for several years and am trust their work. Thanks!

Christine Perot

a month ago

Rich was great!! Very professional, patient and took the time to show me how to replace my UV light and filter.

Jim Perkins

a year ago

Juan Villasenor

7 months ago

$129 just to show up, my furnace needed a circuit board changed, they wanted $600 to replace it with new one that I already had, plus they wanted $400 to replace a very exposed 2 screws $40 transformer, I do understand they have to make money but that's ridiculously expensive ... ooh and there wa going to be no warranty since I had bought the board myself...No thanks

Emily Slatten

9 months ago

Realized Sunday morning that the water heater was not working. Called the number, and got Todd. He came out that afternoon, Sunday!, diagnosed that the water heater had lived a long life, and had died a peaceful death. He arranged for the new water heater to be installed the next day! Ralph came out, at the time he said he'd be here. He installed it in a matter of hours. Nice, clean installation! Both Todd and Ralph were very professional and thorough. We will definitely use All Hours Air again!

tim mahoney

4 years ago

Very helpful, the technician (Joe) was great and knows what hes doing! Thanks All hours air.

Sandra Avakian

2 years ago

In the past I would have used a handyman, however, they don't respond to calls. This was a service I needed immediately!! Chris and Anthony came out the next day after my call about a leaky kitchen faucet. They were great!! God the job done and were very professional. Thank you All Hours Air!!

Pogey M

2 years ago

All Hours Air has been our go to source for HVAC needs for 3 years now. We appreciate their good communications setup, good service, and onsite digital billings capability. Nick, the repairman, has been time and again, friendly, helpful, and so very capable.

Linda McKiernan

7 months ago

Performed inspection of my system.

GERTRUDE IRVING

a year ago

Fabulous!

Daniel W

2 years ago

Michael was very professional, answered all my questions, and explained things clearly. My A/C was fixed right away.

Richard Davenport

2 years ago

Kyle Alama

2 years ago

Ross was very pleasant, courteous, clean, patient, and prompt. He engaged in conversation pleasantly and was experienced his work. I had Jason, the owner, service my heater when the company was new. Pleased to have cool air again during these hot days.

Eugene Y. Park

3 months ago

Lee Tagliamonti

a year ago

New thermostat.top notch service

Mr T

4 months ago

This is a rip off company. They wanted to charge me $900 to replace a $9 gas turnoff valve so I could install a new gas stove. This actually happened and is NOT a fake review. I can recognize a scam when I see one. I sent them packing!!

Kara Nesslage

5 months ago

When I called I got scheduled right away. Eddie was great! Showed up on time and reviewed the problem at hand. Fixed everything within an hour and showed me how to work everything when he was done. Very professional and friendly. Will definitely be using them again.

Rob Johnson

2 years ago

Excellent service and knowledgeable!

Sam Parino

a year ago

Nancy Tilton

5 years ago

Edward came out today and repaired my air conditioner. He was knowledgeable and efficient as well as very personable. I will definitely use this company again and will request Edward as the tech.

Zak H (Tank)

a year ago

*edit* After install, it has been a on going process to get these guys back out to finish the job. Customer service has been quite poor. The install guys were great, had a issue with a drain pipe leaking, and have yet to clean the duct work according to the agreement. 3 stars from 5.. Pretty frustrated.They have poor communication with their company and have to had rescheduled multiple times.We shopped a couple of hvac companies, even local. Very glad we went with All Hours Air. Very satisfied with the install.The techs are very professional and friendly. I had a new air handler and Air conditioner unit installed, and I didn't realize my old unit worked so terrible compared to the unit AHA installed. What a difference.

Cindy Shaw

a year ago

I'm revising my review below because they left the circuit breaker in off after the service call. We literally sweated out several days of a heat spell before we figured out the A/C was not kicking in. We called All Hours and they said they would charge for an after-hours call to get someone there that evening or they could send someone the following afternoon. A different company got a technician here first thing the next morning and discovered All Hours left the circuit breaker in off. But we had to pay them $169 for a service call to turn on the circuit breaker that All Hours left turned off!!! The A/C was working until All Hours service call. PRIOR REVIEW: We've used All Hours Air for two years for our now 18-year-old builder system. Their employees are always knowledgeable and helpful. They do a good job of explaining how our HVAC systems are holding up, discussing needed repairs and potential preventative maintenance. They also discuss whether or not it makes sense to invest in work on such an old system. Today Omar looked at our A/C system and mentioned that proactively replacing it during shoulder season (too late for that for this summer!) should cost less. He also told us that when we do replace it, we can save money by replacing the aging furnace at the same time. As a bonus, he took a look at the ductwork then explained why one room in the house doesn't seem to get as warm/cold as it should and suggested several adjustments, most of which did not involve any business for All Hours Air.

Misty Carter

a year ago

Gregory Green

2 years ago

Anita Roberts

4 years ago

Our gas fireplace quit working and I contacted All Hours Air on Sunday online. Monday I had an appointment for Tuesday. Because of a death, it had to be rescheduled for Wednesday, for which Heather gave me a discount. Ed came out on Wednesday, was on time, quickly diagnosed the problem and had the part replaced in no time. And now we are toasty warm! Great service! Thank you!

Steve Lott

3 months ago

Very friendly and professional. Explained everything.

Joja Johnson

2 years ago

Very satisfied starting from talking to the person at Dispatch Center to the RepairTechnician “Chris”, the All Hours Air Team are professionals, prompt, and devoted to give excellent service.

Eric Keel

3 years ago

Nick was punctual and very professional! He did an excellent job servicing my furnace, and is coming back on Monday to install my new sink! Thanks Jason and Heather!

Cindy Murphy

2 years ago

The 4th of July weekend our air conditioning system stopped working. We contacted various services agencies but everyone was a week to two weeks out.When we telephoned All-hours Air, they were able to come the same day, diagnose the problem and repair the unit.Michael was professional, knowledgeable, and respectful. The unit was running within the hour of his arrival.Thank you.

Pam Morelli

a year ago

We need a new fernes not a repaire

Michael Jacobson

4 years ago

Thorough fair quote, professional and polite

tobysan1966

2 years ago

Silver Raven Haunted House

2 years ago

I was most impressed with how the technician, Michael, spoke to me. I find that most in this business assume I don't know anything and usually talk down to me or have a certain time to their voice. He was very knowledgeable, and spoke with me about what he was doing and what needed to be done in a very respectful, professional manner and made me feel like my questions and concerns weren't a bother. There was no pressure to purchase anything additional and he answered all my questions about all of their other services. I would recommend this company as they are friendly, knowledgeable, courteous and on time.

Marty Dobson

2 years ago

Genoveva Valle

10 months ago

Always friendly service and great availability. Have used these guys several times over the last few years.

Nic Velasquez

a year ago

Omar was great. Came in within 30 min of my A/C going out on a Friday night. Got us taken care of in less than an hour.Prices are up there but great service and great employees

Terri Hauk

2 years ago

This was a free consultation regarding a furnace replacement and a/c installation. We have not yet made a decision on using this company for these services. They did, however, provide all the information we need about the particulars of our home, the existing furnace here, the equipment and system extras that will be needed, timelines, and cost estimates that will guide our eventual decision.

Stacy Rios

7 months ago

I had to reach out twice but out of 3 companies This one was the one whim responded with quick service, Initially I was a little disappointed I had to point out a fee they have advertised when dispatch tried to charge me double that advertised fee but they were very quick to honor it. The tech was highly professional and helpful.

Kristine Espinoza

2 years ago

Thanks so much to Anthony and Enrique! They were very professional and did a fantastic job installing my new AC!

David Gantzer

3 weeks ago

If you want quality, shop no more!

,Sue Jensen

2 months ago

Devon was great found the problem with kitchen drain , he listened and was very friendly and answered all my questions. I will continue to use them.

patti reslock

5 years ago

Great guys, great work!

Vincent Loving

9 months ago

Our tech was communicative, prompt and clean. He did a thorough job with our heating tune-up. We joined the service club to control costs and receive priority service. I was disappointing though when the water heater flush (included in the membership) was unavailable for tankless systems.we will see how everything goes with the spring AC tune-up.

CHRISTY KRAUSE

4 months ago

Oil furnace repair. Very satisfied with this company. It's very hard to find anyone that repairs and services oil furnaces anymore. They have been great...they are friendly and helpful. I really appreciate Solace...she is very helpful and friendly as well. They were the only company that responded to my situation immediately. One company took three days to just call me back during this very difficult winter weather when I had no heat. So thank you All Hours Air!

Cindy Fitzgerald

2 years ago

Our water heater quit working one night and I called all Hours the next morning at 7:30, they arrived to check it out at 9:30. We needed a new water heater and it was in and working by 4:30 which was great considering it was not a scheduled service.

Collin Belnap

a month ago

The service I had ftom All Hours Air exceeded my expectations. When I first called, Solace was friendly and professional.I expected it to be a 3-5 day wait but she arranged a tech for the next day.I was told that my service would be between 2 and 4 pm. I received a call just before 1 pm. The tech, Trent, said he was in the neighborhood and could be at my house in less than 10 minutes. Trent showed up just after 1 pm. He cleaned the clogged line, repaired the leaky drain, and even tightened up two faucets that were not even part of what I requested.The whole experience was top notch. Ahead of schedule, professional and polite, skilled and knowledgeable, and the price was very affordable.

Kathy Culbert

5 years ago

Excellent service and great employees.

Jon Hyatt

a year ago

Scott Defazio

a year ago

Liz was an amazing representative for your company did a wonderful job made sure it was right,polite,kind,honest,she should run for office,id sure as hell vote for her

Carolyn Hughes

3 years ago

I recently moved onto a home in Reno and Todd Upton came to service the furnace and a/c. He did and outstanding job. He was prompt, courteous, CLEAN, and he did not try to sell me things I did not need. I feel very comfortable with him and his company and I will not hesitate to call for service should I need it. Thank you All Hours air!!!!

GeekyGranny

2 years ago

All Hours Air is always very responsive, professional, and knowledgeable. I trust them. That is more than I can say about other companies that I have used in the past. I am so glad that I found All Hours Air. Do yourself a favor and call them the next time you need any repairs.

Robert DeWeese

2 months ago

Isaac was absolutely amazing. Top notch, fixed my heater in time for the house sale.

Kevin Empson

2 months ago

Andy is a pro, he came out and recharged my air conditioner. He was up front and honest about the repairs and did his best to extent the life of my unit.I would recommend this company to everyone I know.

Jackie Horner

2 years ago

They were professional and experienced technicians who treated me respectfully. My AC works great now and they said it would respond faster using less power-which it does. I changed my mind after service in the payment method. I called the manager and was again treated very well. One caution. When offered the club membership, read all line items including brochure carefully.

Sandra Lindsay

a year ago

Omar was very friendly and professional, explained everything and all my options for my older unit as well as gave me an estimate on a new unit

Regina Gilfillan

a year ago

Michael Judd

2 years ago

Beth Schiffman

2 years ago

Do not hesitate to call these folks for service. They are outstanding ,thorough, on time, responsive and just down right amazing. They responded quickly to my call and went out several times to check my AC and to help with the filters. I will call them every time. Oh! and they are affordable.

Matt O

8 months ago

Very prompt response. Tech was knowledgeable too. Prices were about average. Thank you

Gary Stein

a year ago

Colleen Bourland

2 years ago

Turned on new swamp cooler ready for the summer!

Julie Holland

7 months ago

The Technician that came out was within the 2 hour timeframe that we were given, he was very professional and friendly. Fully explained the condition of our furnace and gave us an estimate on the recommended repairs. No pressure and very reasonable price.

Sparky Walsh

9 months ago

They were the first people to be able to tell me what was wrong with my furnace.

Hayden Juzek

10 months ago

Prompt service during the first winter storm of the year. Friendly customer service reps and very informative repair techs.

Jenny Goodfellow

2 years ago

Chris Barnes

9 years ago

Being a REALTOR, Jason is and has always been tops on my list for a trusted HVAC professional. He has been involved in multiple properties for clients, including my parents and for my personal residences. Don't waste your time or money with anyone else. Jason is professional (while still being very friendly), punctual, and accurate in his diagnosis. He has earned my trust and future business.

James Berkovatz

2 years ago

The Technician was very friendly and quickly diagnosed the problem. $1500 dollars to replace a fan motor is crazy. That job takes an hour....maybe 90 minutes if you drink a cup of coffee and take your time. I will switch out the motor myself and save the 1000 dollar labor charge. The quote was Ridiculous. I don't recommend using this company.

Stanford Johnson

3 months ago

They did a good job

Kathy Lane

2 years ago

Ample Storage

4 years ago

This company was great to work with. They answered the phone, called me back right away and were able to come the same day. The technician was knowledgeable and friendly and had us cooled off within hours. I would definitely recommend All Hours Air.

Dean Striepeke

5 years ago

We had two complete HVAC systems replaced in the attic of our home. Additionally the condensers which were located in our backyard were replaced and moved to the side yard of the house.The technicians from AllHoursAir were friendly, conscientious, and expert in everything they did. Everyone arrived on time and excited to work in our home. By the time the job was done we felt as if we had known the technicians as friends for some time. They made this very big job comfortable for us during a cold spell in February here in Sparks Nevada. The installation was complete after 3 days and everything is working superbly.You won't go wrong in hiring AllHoursAir to do your HVAC work. Their prices are reasonable compared to the other 4 companies that submitted quotations to us.

Betsy Donner

5 months ago

Todd was very knowledgeable but I could not afford to replace my heater for $8,500.

Robert Hoffman

2 years ago

Cindi Love

2 years ago

Am very impressed with their customer service and promptness to help me when my air conditioner quit working properly! They were able to get to me the day I called - above and beyond! They saved me on these hot 100 days! Todd was amazing and a true hero! Thank you!

Wayne Wakefield

4 years ago

Jason was fast and took pride in doing the job right.

Yvonne Tooze

a year ago

Micheal was quick, efficient and very pleasant!

matty t

a year ago

Ralph was exceptional, above and beyond. From the office to the field I’ll give them 5 ⭐️’s all day! Thank you all

Garrett Munson

2 years ago

Micheal was the man that came out to help us and he did an amazing job and was very professional and very helpful. We will be recommending this company to our friends and family!! Thank you so much Michael!!!

Ron Dcmth

2 years ago

D F Rogers

2 months ago

Very happy with service and Danny professionally and knowledge

michelle marcoe

a year ago

Isach was amazing. My grandmother needed a faucet repair done. He was very kind and helpful. He did an amazing job We highly recommend him with a 5 star rating.

phillip burkett

7 months ago

Water heater went out on a Saturday. They came out and lined out to have my system replaced by Monday afternoon. Cold showers suck. Thank you for the quick service.

Evelyn Carter

5 years ago

Chad is always on time, friendly, and professional. Would happily recommend All Hours Air to anyone needing HVAC service.

dave alcorn

3 days ago

Chris was very very professional. Explained exactly in sequence as he traced sensors and other components to find possible fault.....
He'll be back for future issues
5 STAR !!!

Jessica Buzick

3 months ago

I paid 90$ for nothing. He came out said everything was wrong. I told him where I thought the problem was and he did nothing!
I am ordering the pice and fixing it myself

Warren Chen

2 years ago

It is too soon to tell if the work will hold, but I am not at all satisfied with the process.1. I felt much pressured to make decisions on the spot; in particular not all options, such as installing a new replacement, instead of fixing the old one, were presented to me. Clearly the objective of the crew was to sell your repair service, not having my best interest in mind.2. The crew member who was in training hindered the work, therefore prolonged the repairs unnecessarily. He made at least two mistakes, one quite serious (not re-connecting all the wires after a test).

Josh Hilden

2 years ago

Kat Tachera

5 months ago

I received a call today from Solis in customer service to schedule servicing for my HVAC and I'd like to commend her on her professionalism, friendliness and her willingness to make sure my upcoming service works with my schedule. I give Solis 5 stars. She was a sweetheart. This company has some great employees.

patti cotter

7 months ago

Excellent service, with good information from the technician. Spent quality time and made future recommendations for saving money. The installation of a new Tankless Water heater was also performed with neat and quick service. Thank you Chris Wheeler and for installation, Ralph.

Patricia Knight

a year ago

Great job. They provided water heater maintenance for a tankless system. Fast, efficient, affordable, and friendly.

Jeff Terai

5 years ago

Just got back from a trip. First night back, the heater went down. Got up and started searching for a heating repair service company on Yelp. After reviewing reviews, I called All Hours Air. No regrets here! Great service by Chad. He called prior to arrival and showed up earlier than expected, took care of a burned out motor/fan issue and had us up and running in a couple of hours. Also notified us and took care of charges that were covered under warrantee. After our experience with Chad, we signed up for their annual maintenance for our heating and a/c.

anthony tisdale

a year ago

I had an old oil heater with crazy duct work. They put in a great system that worked with my existing ducts! Chris was a pleasure to work with, now my old house feels like new!

Rhonda Brantley

2 years ago

Michael was absolutely great! Amazing customer service. I highly recommend this place for any issues!

Richard Lucius

10 months ago

Company and technicians were quick and efficient. They were professional and explained everything to us.

Alex Higman

a year ago

10/10 would recommend All Hours Air anytime for any job. A great company with employees who embody integrity and compassion. Qualities which are becoming scarce these days.My condenser unit stopped functioning and my house quickly reached about 85 degrees. My saint of a wife was home with our 10 month old & neither one of them were enjoying their new life in a terrarium. I called every HVAC company I could find from Gardnerville, Carson, Dayton, Reno, & finally Sparks and no one was willing to help me. I must have called 15 companies. Some barely listened, if they answered, & a few quickly asked if they could schedule me up to two months out for a consultation. Some told me they would charge up to $200 just to take a look! None of them cared that this was more or less an emergency.I felt defeated & almost gave up completely until I called AHA & spoke with Brittany. It took Brittany all of two seconds after hearing my wife and child were enduring the heat to take action and get a tech out to my home. She was the only person I spoke with all day who cared about the situation we were in. I am very grateful for her and the tech Chris for what they did. We live in Dayton which is not a region AHA services but Chris stopped by anyway after his shift. He arrived, checked my system, and told me what I may need to fix. Cash is always tight and Chris believed I could handle the work myself. The next day I bought parts then installed them and my condenser fired up without a hitch. Brittany and Chris are of the highest quality human beings and employees!!! Thank you!!!

Lynae Hummel

a year ago

After 17 plus service calls, and 2 air conditioning units later, the house still does not stay cool in the summer. It is 80 degrees when the thermostat is set to 78, 76 or 74 degrees. After several attempts, they finally got the heater working. It was so bad that they offered a free heating inspection which I declined as I was afraid that they would break something else! They couldn't even use the correct wire nuts so I woke up to no heat! They installed a 10 Volt condenser fan motor for a 5 volt capacitor in the AC so it was sending too much power to the capacitor and the AC shut down. They didn't want to come out until the next week and we were having 100 degree days! Finally, the tech said he would come out in the morning but he didn't. They weren't going to diagnose it at all. They were only going to put in a portable air conditioner in my window for the second time! Finally, we said enough! We hired Silver Springs Air to fix the AC and get it to cool down the house. Now, All Hours Air is refusing to reimburse us for the expense of having to hire someone to fix what they couldn't.

Wendiana Jones

2 months ago

I had my water heater replaced and I love this company. The employees are awesome! Today I was at Home Depot buying some storm doors and one of your guys was in his company van-RALPH-and he pulled up alongside my truck and said, Can I help you get that in your truck? What a great gesture of kindness. Ralph-thank you so much for being a good human and All Hours-keep rocking it! I highly recommend this company!!!

Jason Shipp

7 months ago

Thank you Chad, your professionalism and recommendations where great. I will request your services in the future. I appreciate your help.

Devonne J

a year ago

James Egan

2 years ago

Alexandra Barrera

3 years ago

Great service and very knowledgeable inspectors

Gilbert Jackson

7 months ago

Just simply good service. Purchased a new furnace and air conditioning unit. They run great, no problems and have already recommended your company to friends and family. Thank you so much and god bless.

Robert White

a year ago

Omar was exceptional!

Jeff Devon

a year ago

Service engineer, Adam, was very professional and attentive to fixing my problem with the original pipe location. He spent a number of hours fixing an incorrectly installed gas line and repairing a leak in one of my water pipes. I will absolutely use All Hours Air as my HVAC professionals for any future requirements. I can't recommend highly enough.

Fatdumbokie

4 weeks ago

Robb R

9 months ago

I used All hours Air to install a tankless hot water heater to replace the broken hot water heater ... Kyle the plumber was very courteous and professional and knocked the job out in no time ...Due to the fact that the old hot water heater was on its last leg I did not get other bids so I'm not sure how the price would have been compared to other plumbing companies, but due to the fact they could get the job done the next day was a huge reason I went with All Hours Air ... I want to thank Kyle for his hard work the tankless hot water heater works great ...

Tina Pope

3 years ago

Professional. Intelligence. Kevin and Nick both have stellar work ethics. They took control of a roaring leak in a water line in our tiny neighborhood. They worked from morning until after dark. They stopped that bad boy. They made my day, and the water wasn't off for more than an hour. They are now my go to for our water company. Accountable, stead fast, and gentlemen.

Edward Simon

2 years ago

Excellent doing business

Margaret Reinhardt

a year ago

Very professional, knowledgeable, came the same day I called. I highly recommend.

Joseph Reed

a month ago

Our water heater had a leak and had old outdated plumbing and the guys came out on time and did an excellent job repairing it. I would recommend this company to everyone

Stefan Richards

a year ago

Aaron Fraker

3 weeks ago

Very professional, very fast, can work with you on pricing.

Aurelio Gomez

a year ago

karen Rice

2 years ago

They were very professional and did the job in a timely manner thank you

Robert Tarter

a year ago

Steve Lockett

8 months ago

Great Job. Appreciate the time taken too explain why things were having problems and what could be reasonably repaired as well as the options. Nick informed me about another system that may be a good replacement system.Nick was the repairman. I would like to have the information on the Amanda system he told me about and I would also like to have a copy of the photos taken that show a potential sewer leak. Thanks

Ben Horgan

4 years ago

I felt Dave took the time needed to complete the job. I appreciated his willingness to answer my questions ang give guidance regarding my maintenance needs for dryer vent/AC/furnace. He showed up on time, called me to let me know he was coming and was professional.

Amber N Crews

9 months ago

10 days later it started leaking again. So we're out the money for shoddy work. Dropped to 1 star.Insane prices. Absolutely insane. $129 just to leave the office. $289 for 30 minutes of work. Replaced a couple of fittings. $418 total, for the dude to be here 30 minutes.But they don't tell you about the dispatch fee when you make the regular, non emergency, next day appointment. They tell you about the pricing after they're already there.We had a small leak at a compression fitting for an oil furnace. Nothing crazy. $418 instead of hourly plus parts.

CHRISTINE BARR

2 years ago

Chris didn't waste time and did his job. He was very polite and I would recommend this company for sure.

Marcia Garnese

11 months ago

Danny was my service person and I think he did a great job! 2nd experience with All Hours Air and both were good.

Joan Owen

a year ago

Ashley Morgan

2 years ago

This is the only company we use. We’ve been customers for years. Everyone there is super nice and very helpful. Today Nick can by and he was so knowledgeable and helpful and now we have heat again. Thank you.

Rachel Sumner

3 years ago

Every person who came out to look at or work on my AC and furnace was very knowledgeable and explained things to me in a way I could understand. They were timely and professional and did great work.

Lisa Maylath

a year ago

updated REVIEW 11/18/21We have used All Hours Air for many years at different homes. We have always appreciated the quality of service and care as well as the knowledge and experience of the technicians and service staff. We are Comfort Care members and this has been a great value to us. Today I am especially grateful to Omar for exceeding my expectations and making my day. We were dealing with some inspection issues as we are selling our home. Because of Omar's experience, he was able to demonstrate that the inspector's findings were incorrect and overstated. The issues were unrelated to our HVAC system, they were related to range venting and dryer venting, but Omar was gracious to check them out after inspecting our HVAC. Thank you All Hours Air, we will miss you now that we are in Nashville!(3 yrs ago) Jordan was professional, friendly, helpful and knowledgeable. Exceeded expectations. Heather was also great with phone service and scheduling. I will be using there annual service plan for heating and cooling. It’s a great plan!

Ranger Twilight

a year ago

Very professional service by all involved. Bids were highly competitive, and the removal and replacement of the old HVAC and water heating systems were scheduled and completed on time. Prompt scheduling of services was an advantage over other bidders. Big thanks to everyone involved!

Jason Durr

5 years ago

Had a great experience after getting blown off by sierra air. My technician Edward was upfront and super helpful on both diagnosis and installation on return. Would highly recommend to those needing their heating/cooling issues addressed.

Doreen Morales

2 years ago

I am new to Gardnerville Nevada and I needed someone to come check the air conditioner and see if there was a problem with that or the breaker. All Hours Air had the best response time and were able to assess the problem. Purchased a benefits membership atMy property and I ended up saving money for my service. Now I have he club membership that all hours air will do yearly maintenance on my air conditioner and Heating system. My service man was amazing and I would definitely recommend this company!!

Lea A

8 months ago

Rule out a gas leak

Nicole Clark

2 years ago

Michelle

8 months ago

💯% Recommend All Hours Air to anyone needing heating and air conditioning service, or any other services that they provide. You can trust that you will not be over charged and the job will get done fast and accurately. They really know how to show they care about your family. One of the technicians came to my house the day before Christmas at 1130pm to help me get my heater back up and running. Stayed until 230am just to make sure we would have heat. This company is ran by angels, I am sure of it. 😇 Thank you All Hours Air for caring they way you do about your customers. There truly is no other company like you out there.

Frances Sandink

a year ago

They have not done work yet. But will be installing a heating/cooling system, water heater and doing a few other things next week. The guys were very friendly and the price for all the work needed seems reasonable. Not much more to say at this point. Will update later.

Elaine Andresen

a year ago

REPAIR man Mike S was great explained what he did and was very respectful and resourceful about all the services All Hours Air covers. Definitely a company we will use again !
Ted and Elaine

Brittnee Maher

a year ago

All Hours Air was amazing. They came out and got my heater all sorted out quickly and efficiently. Nick was on time, extremely nice and helpful.

gary miller

a year ago

I had this company do a total repipe of my home. The house had Kytec pipes and they will all burst eventually.Isaac set up the job and Jerome, Kyle, and Von did the actual install.It was done professionally and in a timely manner. Great guys and real pros.I recommend them 100% without reservation.I had a leak a couple weeks later and I wasn’t sure if it was in the new piping outside or irrigation pipes.Isaac and Jerome isolated it to the irrigation pipes. I will call the HOA for repair but thx guys for isolating it.Bottom line if they do it they do it well.Gary M.

Sandra Alexander Daniel

7 months ago

They had to come back and redo a job that wasn't done right. So far so good. Will give more whan job is finished.

Aaron Greenlund

2 months ago

Issac at all hours air came over on a Sunday night because our AC stopped working. We had another company “service” our AC and heater every year but from what Issac found they were not doing the job at all. Problems with the ducting before we moved into our house were causing our problems. Issac stayed and made sure the job was done even though it was late on a Sunday and our system was in rough shape. He didn’t try and upsell us a whole new system but pointed out how we can make our old system run better for longer. He explained everything on why we needed certain items. I couldn’t recommend Issac and All Hours Air enough to anyone who is having problems with their heating and cooling!

john moore

4 months ago

BMRVT NV

2 years ago

I highly recommend All Hours Air for furnace and air conditioning maintenance and repair. I have been a happy customer of theirs for years.I have recently taken advantage of several new services they now offer, including a whole-house plumbing inspection, flushing out my water heater, and dryer vent cleaning.

Thomas Roth

a year ago

Annual heater maintenance…. All checked out good…. Appreciated the thorough inspection and testing…. Thank you

Timothy J. Santa Rosa (Tim)

a month ago

Great experience!! Solace was very friendly and accommodating even after their normal business hours. She was able to schedule an agent out to us the very next day. Duane was professional and informative. He did a great job getting our swamp cooler back up and running with a new belt. Quick and painless. I would highly suggest this business to anyone.

Greg Barcon

8 months ago

Isaac was awesome!

Hannah Serrano

5 years ago

The technicians are always knowledgeable and courtious and never pressure to have additional recommended services completed. The comfort club is perfect for the proactive homeowner.

Jay Ravenous

2 years ago

Jason and the second tech showed up in the time frame and had my issue identified and fixed in less than an hour. They were courteous, professional and made me aware of the filtration upgrades they have available and the costs.

David Wahl

2 years ago

diana santos

a year ago

Katie Brown

7 months ago

I did not use their service but a co-worker did after we found All Hours Air in a Google search. She has had nothing but positive feedback at work on the service and professionalism of the company. They value veterans and families and she stated she would recommend them to anyone and everyone she runs into that needs furnace or ac repair

Jim Bauder

2 years ago

Top quality work. Fast, efficient, professional. I am extremely happy with my service. I will recommend them to everyone.

Gil Garcia

7 months ago

Very prompt service, Jerome and his partner were quick and efficient. Will call again if I have another problem

Real Hashy (Hashy)

5 years ago

Edward arrived on time. Was very informative, and educated me as he fixed the problem. These guys are locally owned and doing it right. Highly recommend.

Elizabeth Mink

8 months ago

From start to completion, my experience with All Hours was exceptional. The scheduling and communication was flawless. The diagnostics were accurate and they didn't leave any mess. I highly recommend them.

Cynthia Mix

3 years ago

From the first call to finished installation I couldn't be happier...they arrived on time and worked efficiently.. got a great deal on furnace, water heater and ac unit...they removed the old one and completed the installation quickly...the guys were very nice and professional ...not to mention trustworthy since they were there by themselves all day...and they explained things clearly...the female answering the phone was super nice too...very helpful and pleasant

Sophie Rae

a year ago

Chris Wheeler has been so helpful thepast two years at our new home! We had a broken ac in the dead of summer in july of 2020, he worked promptly and quickly to get us up and running!He has been involved up until now with some hiccups with our home remodel. We appreciate his hard work and service and he is definitely an asset to All Hours. Get this man a raise!Thanks again!!

Judith Moore

a year ago

AHA assisted me during an emergency when mold was revealed during a bathroom remodel. AHA responded immediately to remove my water heater so mold could be remediated in water heater closet. AHA generously offered to connect me to a loaner water heater during the mold remediation process which took weeks to remedy due to rebuilding walls and flooring repairs. Also, knowing that I had leak issues with 40 year old plumbing pipes, I contracted with AHA to a whole house repipe and the job is now complete and I am not stressed about potential leaks occurring any time soon. AHA proved to me that they have integrity in their work ethics and made sure I was completely satisfied with the work they completed. 👍🙂👍

Richard Main

a year ago

The service tech that responded to our call was on time, professional, clean and knowledgeable. I appreciate that he did not actively sell us anything like a used car salesman. Instead he gave straight forward solutions to our system problems and was very clear to the price associated with each option. There was no extra nickel and dime tactics. I can confidently say I will continue to use All Hours Air in the future. As an added bonus the tech was very familiar with oil furnaces which we have, and not all HVAC companies offer this service.

Kelly Thrailkill

2 years ago

David Calhoun

a year ago

Melanie lemas

3 years ago

My repair guy Nick. Very nice, polite and punctual. Had to order parts and called me as soon as they came in. Came over to install them, again punctual and polite and seems very knowledgeable! I would highly recommend 😉

Marta Lauritsen

2 years ago

Marshall Sobrio

a month ago

Devin did a great job of restoring our kitchen sink, drain!
Please tell him that we enjoyed having him in our home!
Marshall (Faye) Sobrio

Wenzhou Wang

10 months ago

I called and scheduled a free estimation with this company. A guy claimed from All Hours Air went to my house, supposed between 4-6pm and he arrived 1:30pm and then called me that he was at the door. That schedule conflicted with my other appointment scheduled at 1:00-3:00pm so the other vendor had to leave when they saw his truck was at the house.Once he was inside and about 30 minutes later, he called and told me not only my downstairs AC, my furnace, my water heater all were broken and needs to be replaced and provide a price tag $18K. The fact is, the furnace is working and the water heater is not leaking as he claimed. He told me all this on the phone and try to take advantage that I could not be on site. No professionalism and no integrity to say the least!!! He also told me to replace my other 2 ton AC upstairs, it will cost $12k more and $30k in total including the free water heater(he claim that he won't charge me on that). What a scam he tried to make here, so for me, it is a big NO to this company what's ever, if it can't guarantee its technician do their job with honesty and integrity.

Ray DiBona

3 years ago

I have needed thier services 3 time in 3 years. Each time the service was excellent. Very respectful. I am currently enjoying a comfortable warm home. Thanks Nick!

Chelsey Cornwall

2 years ago

I would recommend All Hours Air 1,000 times over. When my AC went out last summer they were the only ones who could respond quickly and they did an amazing job. They were there once again when my furnace gave out. I use to use Sierra Air but they are never available. All Hours Air does a great job and their team is honest, Knowledgeable, professional, always on time and super responsive. They will always have my business

Daniela Barrios

10 months ago

Make sure to get a second opinion. I got a quote from them and it was thousands more than other smaller businesses in town. It did not feel like an honest business.

Peter Gilbert

2 years ago

These Guys are always the best!

Darryl Burnett

2 months ago

Very nice and knowledgeable

Lori Juenke

2 years ago

Always excellent service and on time.

BreeAnn St.Onge

4 years ago

My heater started making strange noises this morning so I called Jason immediately. The dispatcher was able to send a tech within 20 and Jordan had the problem diagnosed before he even opened the furnace. I rely on All Hours and I’d recommend them to anyone!

Louisa Scoville

4 years ago

As always, great service from All Hours Air!
Edward was our technician today and he gets 5 stars- prompt, courteous and knowledgeable! This local company is exactly the kind you hope to have in your community!

Terri Chang

9 months ago

Nick came on time and explained everything a homeowner needs to know on the installation of a whole house humidifier. It is not a small investment and the previous two companies did not provide pertinent information as Nick did. I will weigh the benefits vs risks and will make my decision based on Nick's information. Thank you, Nick for making my life easier.

Bradford Bergam

a year ago

Skilled repairman took care of our faucet replacement after hours. Saved Mother's Day.

Jessie Scott

2 years ago

Kevin was fantastic.

Emma Burns

11 months ago

They are amazing Ralph is one of the best and most professional he’s great at what he does he’s good at what he does he’s in and out very professional.

Resan Vandruff

8 months ago

Rochelle Newbold

a year ago

Witchy Poo

4 years ago

Great service. Got an education on how to take care of furnace instead of a lecture about what we were doing wrong. Friendly service man and quick responce time...especially for after hours. Will definitely use again.

Sarah Hiatt

11 months ago

Daniel Cervantes

a year ago

Darka Mazuryk

a year ago

ray burris

a year ago

Michael was great. Thank you

THOMAS BORDIGIONI

4 months ago

Eddie is a wonderful technician, did the job quickly and was polite and professional

terry eshelman

2 years ago

They have always been very courteous, respectful, professional and guarantee their work. Chris was honest about what was needed and also honest about what was not needed. I highly recommend them to anyone who needs their a/c system or their water heater system done. They are a great company.

Jenny Ouyang

4 years ago

The entire team at all hours, Heather, Jason, etc all worked with us for an install for a furnace and they do our yearly maintenance. Friendly, capable and always available.

zj drozd

a year ago

Biggest ripoff ever, they’ll charge you $400 for a pound of Freon that costs $4-5 per pound and $500 for replacement capacitor that costs $50

Maribeth Bartlett

4 months ago

Ralph came to my elderly mother to fix the clogged in the sink and he was very professional, very helpful, and very empathetic. We appreciate it very much. Thank you!

Kir Rich

5 months ago

Came in and inspected my furnace. Showed me pictures of rust, pitted and a hole in my furnace which needs replacing.

Ron De Silva

2 years ago

All Hour was the FIIRST company in town to give me an appt in less than a week..Everyone else was out 3 or 4 weeks!

Lois Chastain

a year ago

They are really good, I trust. They did not try to push me int to any thingI did not want or could not afford. Thank you ALL HOURS Air.Lois

Mark Hernandez

4 years ago

This company is amazing. Chad did the repairs for my air conditioning unit and I could not have been happier with the service. I really appreciate it.

Ryan Olsen

a year ago

I appreciate a company that backs up their work. And I appreciate Issac for doing an A+ job on the fix. A manufacturer defect on valve was issue. A simple fix on the valve for him, but bleeding the air out of system to allow for peak function is what took him longer. It would have been easy for him to have just left and let me deal with air pockets in the water system, but he was an absolute professional and took care of the repair to the full degree. A tip of the cap to All Hour and especially Issac.

Rick S.

7 months ago

Danny diagnosed the problem with my furnace in about a minute. Super happy with this service!

Clifford Mang

a year ago

Duane Morgan

6 months ago

I always sorta snickered at their commercials however as advertised we received prompt, polite, professional service from Ralph, an experienced plumber who saved us time and money. Thanks Ralph.

Mama Zannie

4 years ago

I had a great experience using All Hours Air. I had Joe Winters as my technician, and he was honest regarding the need for a new coil in my unit. He made sure I had cool air while we awaited the coil to arrive. He carefully went over everything he had done to ensure I understood. He was a pleasure to deal with, and I trusted him and this company immediatel. I felt at ease throughout the process, financing was made available through Synchrony at zero interest for 18 months. I appreciate all that was done and I would highly recommend using this company.

Randy Rebideaux

2 years ago

Great customer service and follow-up. Will recommend.

H A

5 months ago

Todd visited us yesterday April 11th for our boiler to our hot water heating system. He has left us without any heat now. All he did was try to sell us a whole new heating system which we may need, but we still need our current boiler to actually work. It worked before he looked at it and now it doesn't. We are not able to do a reset either. The water just doesn't heat. It is supposed to be 30 degrees tonight and we will have no heat. I am not very happy with your service. All you wanted to do was sell us a new system including a new water heater to the tune of nearly $30000.

Randy Mulhall

6 years ago

Jason saved our bacon!!! 100° on a Tuesday afternoon and we had no a/c. The first a/c company I contacted failed to properly diagnose the issue and without any testing wanted to charge us $5000 to cure what they saw as the problem. Our landlord found All Hours Air and Jason came over that evening and diagnosed the issue as a circuit board that had failed......and he corrected the air conditioning by jumping the a/c on the circuit board so we could muddle thru until he could sent his tech Chad on thursday but we had cooled the house for the two days. Besides correctly diagnosing the problem, he readily cured the immediate problem and prevented a protracted wait for a new compressor - which still would not have solved the root cause of the shut down. Jason, is what we all want to find; AN HONEST MAN.

William R Tucker III

a month ago

Shea and Todd did a fantastic job getting the swap completed for my replacement A/C unit. Very thorough and the both stayed until the very end to make sure that the new system was up and running properly. Going that extra mile for customer service sadly is lacking in this crazy day and age. They both showed the true meaning of what customer service is and they both should be promoted and compensated at a higher rate then they now are receiving. Just an outstanding duo...Bill

John Churchill

5 years ago

All Hours Air was quick and very efficient. Although I didn't request it, I received same day service. In less than 8 hours from first contact I had a working AC unit. Very quick professional service.

Elizabeth Grace

2 years ago

AC Service

Paul Krefting

2 years ago

The prices seem a little high, but that was for parts, not service. Quick and efficient service. Problem solved.

Tim Arnold

2 years ago

Had the AC break down during a heat wave! They came out in a couple of days, where everyone else was a week out. Very professional. Very responsive . Highly recommended.

Anitra Wilson-Lunblad

2 years ago

I love this company the are so professional and friendly.

Gail Fleming

2 years ago

Chris W. did a very thorough cleaning of the dryer vent. I received excellent customer service from the original appointment scheduling to the finish. Chris was knowledgeable, personable and left the area clean. I would recommend without hesitation!

Coreena Frank

2 months ago

Jerome was Hard working and professional!

Fred Tanquary

a year ago

Mike, the tech was very professional and explained everything so I could understand what my heater was doing and what needed to be repaired. He was able to repair it on the same day. I am very satisfied with the service I received at a fair price. I would continue to use this business for any future service needs.

Courtney Woods

7 months ago

Had a wonderful experience with all hours air. Chris Wheeler came out and checked everything. The furnace was completely dead and he did everything he could to figure out the problem. Even comped a new furnace free of charge because the owner is a struggling vet. Would definitely recommend to everyone needing new systems. He made an appointment to come back Monday to install it! Best experience ever

angelosdaughter C

a year ago

Michael was unable to repair our very old furnace. He explained that some parts are no longer made. However he did refer us to the Community Services Agency, and when I asked about estimates, he set up an appointment for us to get some.Michael was very personable,sympathetic, and a pleasure to talk to. Thank you Michael and George.

Ladawn Moreland

11 months ago

Swenja Ziegler

5 years ago

Arrived in the announced time frame, fast and reasonably priced service

Pam Becker

3 years ago

Eric Salazar was great. Knew exactly what he was doing and fixed my problem that no one else could! Great asset to the company.

Roman Critchley

2 years ago

OEM part on Amazon to fix my AC, $18, AllHoursAir price to replace part $580. This was a 20 minute job, took the tech less than 5 minutes to diagnose and remove the old part. Price gouging! Very dishonest. Makes the other local companies 5X price markup seem reasonable in comparison.

Sheehan Niethold

2 years ago

I had a water leak and needed help ASAP. All Hours Air sent Kevin immediately. He was beyond wonderful. So efficient, knowledgeable and professional. I will not even consider another company now and Kevin will always be requested! Thank you Kevin and All Hours Air!!!

Judy Dick

11 months ago

Danny was very polite and professional. He serviced the furnace and did a flush of the water heater. Thanks, Danny!

Gene Leverty

a year ago

Sharon Bluemer

a year ago

Professional and very helpful! Our repairman was able to fix a clog in our shower that wasn’t draining at all! Additionally, he was able to recommend what we need to repair in the future to avoid any further clogs.

Natiana Marino Funes

4 years ago

William and Tim did an amazing job. They got here, check where the leak was and called for a replacement and got the job done quick. Thanks so much All Hours Air😊

Dan Mowbray

10 months ago

Betty Rose

2 years ago

Had them come over for estimates on a/c.

david brooks

a year ago

service today was just what a customer wants, friendly , knowledgeable, professional. Isaac explained in detail the issues he discovered and communicated it in a way that was easy to understand. A special thank you to Chris for meeting with me and setting up my first time service .They make me feel relaxed and confident i have them working for me.

larry richards

4 months ago

Chris showed up on time and we went over the work I needed done. He understood all the issues and performed a completer inspection and parts replacement that were required including a great cleaning job. Excellent communications between us. He takes the time to be sure I understand the work being done. Thanks

Andrea

4 years ago

Chad called to let me know when he was going to show up, and he did...on time. He was very polite an knowledgeable. I would reccomend All Hours Air and use this company again. Thank you Chad! Great job!

Agnes DeRaad

2 years ago

Micheal was wonderful in explaining clearly everything relevant to my AC concerns and his recommendations. He also listened to me and answered all my questions. He took the time to get to know both my system and my expressed needs and offered options that met those conditions. I look forward to working with him in the future in maintaining my hvac system.

Kenny Chambers

2 months ago

Chris was great very professional 10star

Donna Clark

2 years ago

Asem Mutasher

5 months ago

Great service. Isaac showed up just 2 hours after my call.
Isaac did a great job! Diagnosis and full repair within the same day! Amazing!

Cynthia Jarding

4 months ago

Mabel Label

3 years ago

Todd at All Hours Air was GREAT! I had a list of items we needed to look at and he gave me honest, unbiased input. He never tried to inflate or exaggerate repairs and gave me information on every item I had questions on. I would highly recommend All Hours and specifically, Todd!

David Furst

9 months ago

Nikki the plumber was great.Andy did a fine job but didn't know the older furnace and CO2 detector. Kind of important.I was told the cost would be $89 when I made the appointment but got charged $99 when he couldn't do a complete job.Want to make it right. Send someone who knows older Coleman furnace's with a CO2 detector for no charge.Apparently, they've missed named the company. Some named Greg, didn't identify himself. Called me to say he'd reimburse the $10 and send out a guy 👍!WOW, All Hours Air, (Hours we don't let our employees in on, Hours..Air!)But come to find out the appointment I set for plumbing work was wrong cause they're closed. Mind you Nikki is the guy who schedules the appointments and he doesn't know the Hours...Air!WOW,All Hours Air( but not those Hours...Air)I'd had removed a load from my docket to be off that morning. Good bye 2K.This four days after the appointment was set. If Greg hadn't called me (While I'M WORKING, 22° below zero) I'd been standing around wondering where the plumber was from WOW, All Hours Air(Better than Banker's Hours..... Air)I must say Winter was very pleasant to speak with. She's an asset to her company. I wonder if she knows the Hours.......Air🙃

Cheryl Remington

2 years ago

Very efficient and friendly

Catherine Clemons

2 years ago

Were on time, full description of the problem with pictures, gave best way to fix issue, prices were lower then expected for issue.

Ginny Batistic

a year ago

David Fein

a year ago

Daniel Black

2 years ago

Denise Olds

a year ago

Added and replaced sensors secured exhaust and copper lines. Corrected placement of condensation catcher.

Don Alford

2 years ago

Matthew Schwegel

a year ago

Mathew from All Hours went out of his way while on call to take care of my family by repairing a specific component of my AC when others quoted me thousands of dollars to essentially replace the unit. Being in the military and out of state, I watched several HVAC companies quote my wife, who was baking in our house, thousands of dollars. Mathew arrived the same day he was called, and replaced a 200 dollar pump. Within 20 minutes my family had cool air for the first time in two weeks. This is the most professional, understanding, and honest repairman I’ve ever had the pleasure of relying upon. My family owes him a debt of gratitude for surgically correcting our AC problem, instead of trying to profiteer on a rather desperate situation.

RenoMelissa

7 months ago

Updated review:As mentioned below, we had our furnace serviced by All Hours Air in September 2022. We spent approximately $1300 replacing the circuit board. Mike the technician was great and had encouraged us to just replace the furnace, but we unwisely chose the middle-priced repair option. Mike told us he couldn’t guarantee that the new circuit board would permanently fix the problem since it was an old furnace. So, several months later, when the furnace went out completely, I called All Hours Air again and Nick was our service advisor this time. He was awesome too. We decided to replace our furnace this time and Nick gave us a full credit for the previous repair. He did not have to do that, and we really appreciated it. Brandon and Cesar were our technicians and they were both clean and nice and and they did a very professional installation. They hauled away the old furnace, cleaned up the area and ensured everything was working properly before they left. Our new furnace has been working like a champ ever since and with all the snow we’ve had this winter we have been very warm and grateful. I highly recommend All Hours Air.Prior review:Mike was our technician and he was great. He diagnosed the problem with our furnace right away and gave us three different options for repair. After he completed the furnace repair, at a very fair rate, he also ensured our A/C was working before he left. He was friendly, clean, on time and professional, and I especially liked that it was flat rate, and not “shop to shop” time.

Mike Eskuchen

4 weeks ago

Team members were nice and responsive but we didn’t choose all hours air.

Nick Keserich

a year ago

mike thompson

9 months ago

Good service. The technician was friendly. The only small thing is I never received a receipt or the estimate to repair.

David Hedrick

8 months ago

I would recommend your business to anyone.

dave lariviere

2 years ago

The technicians are very professional clean and very trustworthy and thorough with their paperwork/invoices very helpful with questions that are asked they also have an outstanding maintenance program that I would recommend to anyone that needs their service I have not had a technician at my house yet that wasn’t skilled in their trade the management team for this company does a fabulous job with hiring, it’s very obvious they don’t hire for the position they hire to share their lives with their employees……. If you are using another company that’s your own fault. I will recommend all-hours all the time

Pat Asch

a year ago

They were very helpful when I was getting the bid. They followed up with me to see if I had questions. They were good at communicating when they would arrive and were friendly and professional throughout the install. I recommend them

Bonnie “Happy Granny B” Ehorn

2 years ago

STOP! Look no further! Call All Hours Air for all your heating/air conditioning and plumbing needs. We did, and we definitely do not regret it. Tom D. was very courteous, professional, reliable, and knowledgeable. He diagnosed and had our furnace up and running in very little time. We are very comfortable in knowing we have a dependable locally owned and operated company for all our heating and plumbing needs. We are sure you will be too!

Alicia Smith

3 years ago

Very courteous and knowledgeable. Will recommend and call again.

Dona Mitchell

a year ago

Good people. Helpful, know what they are doing. The maintenance person was great. Thanks Danny

Joseph Johns

9 months ago

From first contact, to resolution, everyone I dealt with, was beyond exceptional. Thank you Winter and Nico.

Shawn Murphy

9 months ago

Julio and Antonio worked so hard to make a complicated water heater installation perfect before they left. What should have been a 2 hour job ended up being an 8-9 hour job and they stayed after hours until we were happy with the results. Thank you guys for going above and beyond. Also, thanks to the supervisors who came out and helped too. I really felt like it was important to them that we felt satisified and all our concerns were taken care of.

Donald Turner

a month ago

Professional and polite.

Nancy Silver

a year ago

Amazing service! Chris was the best and so friendly. They Came to my house and fixed our AC within 2 hours after I called. Highly recommend them!

Always Be Funding

3 months ago

Great and prompt service!

bjur

2 years ago

Gail Rodriguez

10 months ago

Ralph was okay with my hubby but when I got a phone call from one of your competitor he was rude and kept interrupting my conversation

Krys tal

2 years ago

The fastest company ever. I submitted an appointment online and was called back within an hour. The women I spoke with was super kind and understand, and super helpful. She was able to get a same day appointment. The tech that was sent to my house, was very professional and polite. I recommend TODD, very kind, very knowledgeable, professional, polite,patient and was very helpful. Great experience all the way around! Thank you

James Crow

8 months ago

Ralph was our service person. He came out the first time to estimate the water filter repair under our kitchen sink. He was courteous and clean. He explained it would take about a. week to order and get the new water filter. He returned a week later (plus 2 days) with our new products. At this time he came with Patrick. He left for about 40 minutes to locate a part that was not included in the ordered product. He was on time both times, polite and efficient. He returned calls when necessary.Madge Crow

Manuel Gomez

3 months ago

I was charged $89 for the visit and then another $143 to replace a simple valve under the sink that can be purchased for $10-20. I understand businesses have to make money, so I was fine with this and there's labor involved (though it only takes 10 minutes to replace). But, if you're going to charge people so highly, at least do a professional job. Here's what I mean:My dishwasher also had a slow leak, and their plumber replaced the clamp as well. However, nothing was tested at all. How can you do a professional job if you don't at least test your work? I turned on the dishwasher and it was leaking more than it was before! I had to bring it back out and tighten the clamp myself. The water was also not turned back on so I know the valve was not tested either. Luckily, the valve didn't leak, but what kind of plumber doesn't at least test their work?Imagine how infuriating it is to pay over $200 for a 15 minute job with parts that cost $10-20 retail and then they don't even have the courtesy or professionalism to check their work for leaks. That is basic.

Marena Works

3 years ago

Great customer service, efficient, friendly staff.

Michael Harper

2 years ago

Had water leaking from A/C during one of hottest days. Repairman showed up early, quickly performed service that solved problem and because it was a simple repair, was only charged their minimum. Highly recommend their service.

Lad Cano

a year ago

P R

2 months ago

Thank you to James & Trent for being kind and efficient and professional! All Hours Air is now our go to for our plumbing and HVAC needs. Also, a thank you to Tessa & Winter for scheduling and being friendly and courteous on the phone when needed :)

B Boxwell

3 months ago

Christ was marvelous. The most thorough and highest quality A/C tune up I have ever had. The unit was so clean afterwards it was cleaning. He was on time and very considerate to make sure no dirt was tracked on my carpets or left outside after he cleaned up. He explained entering he did and even sent pictures for my records.Highly recommend!

TB

3 months ago

Nick was honest, thorough and took care of the AC unit problems efficiently. He helped arrange a plumber call from the company for a separate issue and they made it out the next day. Excellent service and communication.

Carol Moss

3 years ago

I greatly appreciate the service I received—from initial call to completion of job. Communication was excellent and work exceeded my expectations. The tech did an excellent job explaining the problem and solution and pricing. I am thankful he let me know there would be some insulation falling thru from attic to the vent in the kitchen, no surprise & easy clean up. I also appreciated him understanding and overlooking the messy garage—which is a work in progress. Highly recommend & will use again.

Michael Millerick

a month ago

Outstanding service technician. Quickly diagnosed the problem and was thorough in addressing it.Knowledgeable and informed. I’m

Brian McQuistion

6 years ago

The owners of this business are integrity driven!!! The practices that they perform at All Hours are some of the best I have seen. 5 stars!!!

phil perry

2 years ago

Do not use this companydo not use any company that will not give you an invoice showing the parts and labor cost's.our heater stopped working so i called All hours air and they sent out a Tech the next day, he checked the unit out for about 20 min. and said it needed a newDraft inducer blower and he could order it and have it the next dayi said go ahead knowing it should be about 3 or 4 hundred dollars, i had done some HVAC work when i was younger he came back the next day,replaced it in 30 min. came back and said it would be almost $1,500i was shocked i knew the blower was no more than 2 or 3 hundred so i asked how much there labor rate was, he said they don't have one they just chargea flat rate. i told him i'm not paying over $1,100 for 30 min. worth of work and to take it back out, he said he had to call his boss and went out to his truckwhen he came back in about 10 min. he said he would take it out but would not put the old one back in, i said fine.he removed it and left, after that i started to wonder if there really was anything wrong with the blower so i reinstalled it, took about 10 min.and the heater fired right up and has been working fine for over 2 weeks now. i have attached a pic. of a new blower i found online for $207 with free shipping. there crooks

Elisa Klumpp

a year ago

Matt and Michael with All Hours Air were incredibly professional and knowledgeable. They got the work done and went the extra mile to make sure everything was done right. Highly recommend for all HVAC system needs.

William Bannister

2 years ago

My experience was great from the beginning phone call to the completion of the service. Prompt scheduling and arrival time. The HVAC technician was courteous, pleasant, and very knowledgeable about the options and services rendered. Would definitely use them again and I believe Micheal W. Is a great asset to the company. Thank you!

Jeff Jones

a year ago

Ralph was awesome. Quick, professional and quality work

Bill Davis

2 months ago

Our water heater went out and leaked water all over our garage. All Hour was able to come out the next day and give an estimate on a tankless system. Most importantly, they were able to do the installation the very next day. Kyle and Pat were both great. Sadly I don’t remember the name of the third pop employee.I was contacted by the office and they were able to inform me that the third employee was Jerome. He did a great job.

Mohanned Alnuaimy

2 years ago

Paul Pettersen

2 years ago

Rob Amster

a year ago

Friday morning Todd provided us with a quote to add A/C to our central heating system. All Hours Air paid us for the quote we already had, and the one we had scheduled for the following week. That afternoon we had a new A/C unit installed and cooling our home. Fast, Friendly, Quality Service. What more could you ask for!

Li Wei

a year ago

Belinda Murphy-Denmark

a year ago

Ralph was on time, knowledgeable, friendly, and did a great job of installing a new faucet in my kitchen! Thanks!

Gary Washburn

2 years ago

This is the second time I've used Michael Wharton as my service technician. He is knowledgeable and polite and I will call on him for all my appliance repair needs as long as he's in the business 🙂..

Allen Saucedo

2 years ago

Kevin did a great job repairing my leaking shower which required a good amount of time and effort. He also repaired a leaking bath tub faucet which required the same maintenance. He had to cut through the tile to replace some pipes in both bathrooms. Very pleased with how they turned out. Thank you All Hours Air!

Tera Read

4 months ago

Great service and extremely hard workers! Had to have my whole house re-plumbed and the sewege lines redone and they busted it out! So glad these were the people i went with! Professional and kind

Michaela Cordero

4 years ago

Ed & Jordan were very professional, knowledgable and polite. Left no mess behind, cleaned up after themselves and hauled everything off. Explained everything. Very happy with the brand new furnace and great experience with Ed & Jordan who did the work. Nothing but thumbs ☝

Robert Herb

2 years ago

Judy Pulido

10 months ago

They responded to my call and upon learning the urgency, the plumber is on its way. The plumber is polite and in uniform.

karen dock

2 years ago

Omar checked the furnace, all the vents, changed the filters, and made notes and took pictues of all the components in the attic.

Michael Childs

a year ago

Isaac was good. Chad misquoted an amount and did not show up on time or at all for that matter. I was told multiple things from the dispatcher with all times told being wrong. If Isaac owned the company, I would do business with you but since he does not, I will never do business with your company again.

SS MM

a year ago

We replaced our entire heating and cooling system with All hours air and could not be happier. They recently responded to a plumbing emergency in our home in a timely fashion and got our problem resolved. We have been completely satisfied with their pricing and overall quality and attention to our family as a repeat customer.

Everett Vaughn

2 years ago

Micheal is a very nice young man, he serviced my AC and everything works just fine. I will recommend All Hours Air to all of my family and friends.

Katherine Draeger

a year ago

Joe and Nick were very courteous and professional. Joe showed me what they were doing and explained what was needed on my AC unit. Nick cleaned up insulation pieces off the floor when he was finished in the attic. They both did an excellent job.

Barbara Alberti

4 months ago

Everyone was great!

Jeanette Jacobs

2 months ago

My AC stopped working last night so I called AllHours Air and they said a technician would be out promptly this morning. Isaac called early to say he was on the way and arrived shortly thereafter. Apparently the condensation pump was the problem. It was not a part of the original installation done by All Hours Air last year. I had to call multiple times since the original installation last year. Isaac explained tome that the pump should have been checked with the original installation and the other times that the C quick working. Since it wasn't, All Hours Air installed a new pump at no cost to me.

Kyle Morse

a year ago

Chris was on time, very knowledgeable, explained everything well and was very thorough. Would definitely recommend All Hours Air.

barbara french

9 months ago

Just can’t afford it on a fixed income . Will have to live with my stove out 3 inches.

Michael Harvey

a year ago

Omar was very friendly. Took care of my problem in a professional manner.

Nate

a year ago

Linda Herrera

2 years ago

I'm just having it installed and he listed that I would be getting and service warranty I really need. Nick was attentive and understood my needs. I'm an asthmatic and cancer free patient. So he understand s what I need.

Jeanette Bussey

a year ago

All Hours Air responded to my request for service the same day and diagnosed a pretty severe issue. My technician was kind in his approach and compassionate which was very much appreciated. He went above and beyond to get the despair done quickly, as we had no heat during a very cold time. This company is professional, has great customer service and did a great job installing a new furnace.

David Homen

4 years ago

Frantic Call to the office and got an appointment right away. The fix was diagnosed and repaired as well as some needed heater maintenance. So Relieved. Well Done!!!

Cindy Fox

a year ago

Michi Garibay

7 months ago

Genuine, Truly Professional Service from the minute I booked my appointment to the showing up on time in the most snowy day to my doorstep and excellent thorough inspection heating measurement needs attained. This gentleman’s (Chad, technician ) expertise just took it to the highest level of professional inspection that in a heartbeat we would hire this company’s service anytime of the year for our future hvac services.

Minnie Owens

8 months ago

He's stopping explain to me what was going on he let me be a part of it

Connie May

2 years ago

Always have had great service with All Hours for heating and plumbing! You all have an excellent staff! Friendly and professional

Samuel Gottipalli

2 years ago

Perry Williams

2 years ago

Chaz Alt

a year ago

All hours air hands down has the best customer service I've seen in years. This company cares about you and treats you're like family. Thank you Marco, Chris, Jack, Von, and Andy. I am now have a life long customer.

Taylor Larson

a year ago

Had an amazing experience with Nick. He was so kind and friendly and made me feel very comfortable. He explained everything he was doing, was very upfront about the condition of my AC and heater unit and took the time to help me as much as he could. Would recommend All Hours Air to anyone I know, it was a great first experience with an HVAC company as a first time homeowner.

Lien Luong's Feng Shui design, skin care & recipes

a year ago

Sara B

4 years ago

Dave came to our home today and quickly completed our evap cooler setup; another nice guy from the same company :) . I have been very happy with All Hours Air from start to finish; all of the folks we've talked to have been very friendly and professional. We for sure will be using them in the future for our heating/AC needs.

Brittany Olsen

2 years ago

Alex F

2 years ago

Steve Dessy

a year ago

Donny was super professional very knowledgeable. Definitely the best in Reno/Sparks

Samuel Tyler

3 years ago

This place is great. Todd D was our service technician and he was incredible. Friendly, went out of his way to explain stuff to me and treated our home with respect. Woild request Todd D everytime i get service if i could. He was very quick too, installed major components with ease. Heather in the office was also very friendly, answered my questions everytime I called and was polite! You guys rock, keep it up.

Kay Stone

a year ago

All hours Air is the only company that was available 24 hours a day. Isaac was professional, helpful, and he was kind to me. My regular company was not available, and All Hours Air treated me like a longtime customer. The office lady called me and offered to help me This company is definitely worth using. Thank you!

Lisa Olson

8 years ago

Jason/All Hours Heating & Air is honest, dependable and fair priced. As a property manager, I have used many HVAC contractors... But once I found Jason, I became a loyal customer. Even in cold snap in the dead of winter, with multiple calls for multiple units, Jason made them all. He truly sets the standard of best quality service.

Pablo Rodriguez

a year ago

Jason performed my first heating maintenance from All Hours Air. He was knowledgeable and professional during his visit. He pointed out what was on the check list and looked for any potential problems. He happily answered my many questions and pointed out fixes for other issues. Overall I am very satisfied with service at All Hours Air.

that guy

4 years ago

good stuff, honest work.

Gee Dayton

5 months ago

Chris Wheeler was totally awesome, definitely went above and beyond taking care of my son’s condo. Thank you Chris 😊

Kerri Olsson

2 years ago

Chris was very knowledgeable and professional. I would highly recommend

Denise Curry

a year ago

We finally have relief from the heat after our air conditioner went out this week. Isaac came out and was an absolute GEM by diagnosing the issue quickly and worked to get our AC up and running. We are cool and happy again perfect timing now 100 degree weather all next week we feel lucky!! Thank you Isaac you're our hero!!

Cornell Williams

2 months ago

Excellent service! Chris was awesome!

Victoria Rondas

10 months ago

Our garbage disposal broke down and I called All Hours and they were able to send someone out right away for a quote and then 2 days later came back and replaced it. Very professional and friendly.

Shannon Gomez

8 months ago

Roger Logan

4 years ago

Total ripoff, sent a tech over that wanted to charge me $500 dollars for a package, turned out it was a bad connection to a relay. They still charged me $85 dollars just to come out. Total scammers, do not use them!

Jon Kinsley

2 years ago

Kia Crader - FR Dance Fascinating Rhythm

3 years ago

I used All Hours Air to check on a wonky thermostat at my business; they were great - in fact, so much so, I am going to continue to use their services for both my business and my home. I highly recommend them.

Steve Heckman

a year ago

David Wheeler

6 months ago

Very courteous and up front about my furnace. Gave me descriptions of the work they were going to perform.

Haley Paulsen

a year ago

The receptionists are super friendly so that's pretty much why they are getting 1 star, along with the fact I have to give some sort of rating to leave a review.However, listen to the reviews left previously by other people. This company totally takes advantage of people. I'm glad I'm not one of them. First off, I called them to my rental property to look at a leaking water heater. The technician off the bat told my tenants (not me, the owner) that the furnace was bad which firstly is none of his business as he wasn't there for that and I had the entire hvac system serviced less than a month ago. Secondly, was super rude when he quoted me at $3500 dollars and I was understandably shocked. Also told me I would have to call a repairation company if I waited any longer to replace it because of the plywood it sits on. What a joke. I'm 3 months pregnant so my brain isn't working correctly right now, but I do know that $3500 to replace a 40gal gas water heater is insane and we live in a desert, I think the leak will be fine for a couple days. I was stressed so I immediately asked about financing but I'm glad I had the wherewithall to call lowes and get an installation with a 9 year parts warranty and a 5 year labor warranty for $1600.This company also never listed parts or labor pricing on their invoice which is majorly sus. I'll never call them again.

Ruby Walters

a year ago

The gentleman who came out was very professional. He was thorough and did his job quickly. He was also very friendly.

sue jones

a year ago

Danny called ahead of time to let me know he was on his way. Was there promptly and diagnosed the problem within the first 5 min. Was happy with the service and Danny is a 5 star employee!

Paul Maurer

2 years ago

Chris was very professional and thorough. An asset to All Hours Air.

Heather Pinion

a month ago

All Hours Air was just great! Our AC went out on the hottest day of the year. Todd came out quickly to assess and Nick and Marvin did a fantastic install. Our hour is nice and cool now!

Niko Lemak

a year ago

My furnace stopped working in early January. After 2 weeks of using space heaters, I called All Hours Air. Mike came out to work on my system and I couldn't have been more pleased with the experience. He didn't mind my curiosity and talked me through the checks he was doing. Mike identified that the furnace was functional and traced the problem back to the thermostat. I was walked through the options and costs in advance and even given advice on how I could save some money by purchasing and installing new thermostat myself. His trustworthy and open personality made me feel like I was in good hands. I bought the replacement thermostat from him and signed up for the annual system maintenance package, which also saved me some money on the call out and thermostat. I'll be sure to use All Hours Air for future HVAC needs and ask for Mike. Thank you for making my home habitable again!

Chris Wilson

3 years ago

Mary Barker

a year ago

This company from initial scheduling to finished job, did an excellent, thorough, knowledgeable and professional job. I had never used All Hours before, but did so on a friend’s recommendation and will continue to always use them in the future. Technician Omar👍

Kelley Lamb

2 years ago

Such a great expierence. From Chris who came out to take a look at our AC system to Anthony and Enrique for making sure every step was perfect. Cold air never felt so great. THANKS guys!!

Deborah Jones

2 months ago

Trent and Chase are friendly, professional and will to answer questions.

Tom Price

a year ago

Jesse did a great job explaining the health of our furnace.

TeresaLynn Galloway

a year ago

Todd was awesome. He gave us the price over the phone. He was there faster than he said he was going to be. He was done with the repair in 20 min. Our dogs appreciated it considering the next 3 days were going to be over 90 degrees. Highly recommend.

kim glockner

a year ago

Nick was our technician for both calls and he was professional and friendly and did an incredible job explaining the issues that came up with our furnace. We will be calling them again for all of our HVAC needs

Jamie Taylor

a year ago

Technician Chad was great! He was very knowledgeable about my furnace! After a quick look at my system he knew exactly what the problem was and I couldn’t be happier as it was freezing cold in my house. Thank you so much for coming out the same day even though the appointment scheduled was later than expected. I will use this company again for further needs. Thank you

Dolly Frey

11 months ago

Everyone from the staff on the phone to the service tech have all been very professional. Good customer service!

Jim Feeney

a year ago

Mike was very professional and friendly.

syndi morris

a week ago

We were very happy with how quickly our problem was resolved by Danny! Will definitely use your services again!

Judy Serpilio

8 months ago

For only $79 they performed a complete check of the heating system, which is very old. Just because he was so nice, he took the glass out of my fireplace so I can clean it. I like the fact that they don’t try to sell you things you don’t need. Even though my system is very old, it is still performing very well. He also checked my. And carbon monoxide level and it was very good as well. I use this company once before at my home in Sierra Canyon, and I was impressed with them there as well.

Aimee G

a year ago

Michael was very helpful and informative. Did an excellent job. Would highly recommend.

Rich Miller

a year ago

I was having issues with my heater turning on, I called to schedule a appointment and they were out the next morning. Nick the tech walked me through how it could be fixed. I did not feel like I was trying to be sold services, After he was done with the work he made sure the work space was as clean as it was when he started.

Anthony Stepansky

4 months ago

Tech shows up- asks my wife to fire up AC system- pronounces it good. No cleaning, no refrigerant testing, pretty much nothing. From start to finish the visit was 8 min. Called office- was told service manager would call me back- not a word. If you value you hvac system and wish it maintained- use anyone else but All Hours. Worst example of customer service I have ever seen.

Bridget Stahl

2 years ago

Excellent work, and went well above and beyond what was necessary. AC working great.

rbean 55

3 years ago

Very much like a dodgy mechanic. If you can avoid the $200 emergency fee. I had a bad capacitor and a very cheap part turns into hundreds of dollars. Upsold me for a more expensive part for $450 because that was all that was available . ($60 at Walmart after seeing what he got) literally just unplug the wires and plug in the new one. $600 later and 2 minutes worth of work the ac is fixed. While I appreciate the the help on a hot weekend. It doesn’t feel good knowing you are getting the shaft. Didn’t even get a receipt. Probably because it was just a number pulled out of his head. Might as well told me my flux capacitor was bad.

Tara Jorgensen

2 years ago

Awesome service, same day repair, came back 3 times in 2 days to resolve more issues. We joined the club. Loyal customers for life!

Jessica Agular

4 years ago

Working with all hours of air at my home, has been a consistent positive relationship for the three times that I’ve needed plumbing and HVAC services! They’re always polite, structured, and willing to go above and beyond! Thank you for everything that you do.

Georgia Russell

2 years ago

I had a big plumbing project on my old house completed by All Hours Air. Every single crew member who came around (I think I met 8 over the course of the week) was friendly, professional, helpful and respectful. They got a lot of work done very quickly and went above and beyond every step of the way. Everything was clearly explained, done well and cleaned up after. Well done guys!

Jo-Anne Brandes

a year ago

Jaime Sortino

2 years ago

The office was super friendly and helpful! I was able to get an appointment super fast that worked for me and technician was on time and very knowledgeable. I absolutely recommend this company!!

Diane Henry

3 years ago

AHA was able to make a last minute appointment for me when the temperatures dropped this Fall. They explained what they were doing and why. I do recommend this company.

andrei salmeron

2 years ago

I have nothing but good things to say about this company. I been doing business with them for the last Three years. Their technicians are very respectful and professional. Nick was our technician last weekHe and came and quickly find out the problem and offer the solution.

Gerald Tellers

5 years ago

Excellent. Friendly and competent. So far, they have responded to our requests promptly. Good job!

Lynne Yates

a year ago

All Hours Air installed a furnace and tankless water heater for us in 2019. Every year they come out and do maintenance. All employees are very friendly and knowledgeable. We will continue to use them for all our needs.

Marie Rau

a year ago

Fast, professional and prompt response to my appointment time. Will use again and recommend to family and friends

Nikkie Carr

a year ago

Great Experience all around! Thank you Chris :)

Pam Pearson

6 months ago

Technician located the problem quickly and showed detail pictures of the area with repair. Technician was very knowledgeable and professional.

Al Angel

11 months ago

As always, I am very pleased with All Hours Air. Had a routine service for my hvac system today. The technician, Danny responded and performed the service. He discovered a small issue with the air scrubber. He showed me photos of the unit and what is needed for the repair. This is not a routine part and must be ordered. Danny said he will keep me informed about the replacement. Danny was professional, friendly, and very informative. Been an All Hours air for some time and will remain with them.

Rhina Chulick

a month ago

Received good service in maintaining my appliances as well as a good assessment of that might go wrong with each one.

Jr Ayala

3 years ago

Very pleased with the service and recomendations

Robin McGahuey

2 months ago

The technician was very knowledgeable and professional. I would recommend this business for AC and furnace repair/maintenance.

Kathy Nelson

a year ago

Chad was excellent. Good service...gave helpful information. Recommend highly.

Ken Peschel

10 months ago

The All Hours technician, Andy was right on time, he even phoned me twenty minutes befor his arrival to let me know when he would be arriving. What a nice person, very professional but also freindly. He listened to my concearns and proceeded to check out the problem. very efficient, took care of the issues and I was extremely grateful that the right person was sent to correct my problem. A very ggod company to take care of your heating and cooling service. Would highly recommend this company.

Kenton McHenry

2 months ago

Hot water heater failed Thur morning of the July 4 weekend. The service rep arrived at 4:00 as promised, and determined what was wrong. He was able to answer my questions about upgrading to a tankless heater. Scheduled it for the next day. Installer arrived on Fri as scheduled and completed the removal and installation that day. From my viewpoint did a great job.

Phillip Lary

5 months ago

After calling Greg, he Resolved the issues. This is a great company, that REALLY cares about its customers, its reputation and they went the extra mile!!!

Annette Emin

3 years ago

Very good serviceCome on timeExplain everythingThank youFor your serviceI will recommendThis business to my friends

Mary Dunn

a year ago

Diane Sesko

2 years ago

Sadie Bakondi

a week ago

Jerome was absolutely amazing! Very professional and fast! He didn't mind explaining exactly where and how our bathtub leaking. He went and grabbed the new part and installed it in a very timely manner. When I spoke to Solace on the phone, she was such a doll! Very polite and soft spoken.

Aver que sale

2 years ago

Kunall Patel

a year ago

very professional in service. was closing on a home and needed an urgent review of work, and they got out and got it done ASAP, and emailed quote over. thanks for this excellent quality of work, and i plan to use you when the time comes to R&R.

C Druitt

5 years ago

On time, friendly, efficient and fair pricing.

Christie Mumm (Reno Photographer)

4 months ago

Absolutely professional and top notch customer service across the board. Todd was the technician who did our AC tune up and he was so polite and knowledgeable and really helpful! I also spoke to Cassie on the phone and she was amazing, simply wonderful all around!

Adine Morman

a year ago

Jason Tran

a month ago

On 7/28/2023 DUANE was the tech that came out and serviced my HVAC system. Out of the 4 companies that i reached out to for a repair, ALL HOURS AIR was the only company that told me my AC unit was repairable and didnt try to sell me on a brand new system.Duane was very professional and also very knowledgeable, he took the time to explain to me what was happening and how he was going to fix it. The repair was quick and easy.Thank you All Hours Air and Duane for helping fix our system.

Alondra Delamora

4 months ago

Thanks Kyle and Jerome!

Chester Buchanan

9 months ago

Too expensive compared to many companies in the area. Hired someone else.

Jeff

2 weeks ago

Devin was awesome. Very professional, informational and courteous.
Prices are a little high though.
Said I would get email receipt but never asked me for email address.

Douglas Banghart

4 months ago

The Technition did a great job. He was friendly and really took the time to answer all my questions.

Jeffrey Purtee

2 years ago

One of the interesting tests of a company is how they respond when the initial installation does not go quite as planned, and raises some issues. Well, here is where All Hours Air really shined. Not only did they come back to address every one of the issues we noticed with our new air conditioner install, they even corrected some items that we were not aware of. They did all this expeditiously and with a great attitude.Doesn't bother me a bit there were some initial problems; that's life and these things happen. Plus, it showed what a top quality company this really is when they made it all right, 100% to our satisfaction.Based upon my experience, I am happy to give them my highest recommendation and will happily use their services again.

Elizabeth Higareda

2 years ago

We are a local business we called them for an emergency repair on Christmas Day. The technician showed up and charged the $299 emergency fee. He was here for less than 10 minutes and just informed us that he couldn’t repair it and would be back on Monday. Save your money and contact a company that actually cares to help you fix your problem.

Michael Bolden

a year ago

Chad was outstanding today. First it was one AC unit and then the 2nd went out before he got here.... on a Sunday in the middle of the afternoon! It was expensive, because we had things go out on a 100° F Day. But, I called almost everywhere in the Reno and Sparks area with no kind responses except All Hours! They have my business now! Thanks for rescuing us Chad... AKA... Superman!

Tony Jensen

3 years ago

Getting a rebate on a repair just before I purchased a new heater is proving quite difficult.

Judy Landis

a year ago

Courteous, on time, responsive. I rated the service as a 4 instead of a 5 because it is not very sightly on the outside.

Debbie Laremore

4 months ago

Danny was here earlier than expected. Was extremely knowledgeable and helpful. Great job! Highly recommend this business.

Bill Grey

2 years ago

They technician was very professional prompt and courteous. The office staff on the other hand was very slow in responding to our request for a receipt for the service. I suggest the technician be equipped to provide a receipt until the office staff gets its act together.

Dee Dickson

10 months ago

This was the only company out of three others contacted when furnace went out on on one of the coldest days. Chad was great, took pictures of furnace problem which is located in attic and thoroughly explained the problem and was prompt next day when he returned with the part. Made sure our furnace would work overnight temporarily.

Chris Haupu

a month ago

We had Andy as our technician and he was very professional and spent alot of time trouble shooting our many issues. He showed up early and was very friendly. Was a pleasure doing business with this company.

Tina Thornton

3 years ago

All Hours would rather catch 2-3 hours of sleep than fix a heater with a 78 year old woman in the house. Definitely NOT all hours Sorry I woke you up !

Karen Hanretty

2 years ago

I’ve used All Hours to install two hot water heaters in two homes. Great service and very responsive. Their employees are professional and friendly.

jordyn jones

2 years ago

I had just bought a new house and needed AC installed. Looked around town for the best HVAC company and found All Hours Air. Called and set up an appointment for a consultation. Very easy to schedule with dispatch! Nick came out and was very knowledgeable. Set up the install a week later. AC is working great! They offered great discounts and financing options! So far great company to work with!

Jon Hughes

3 months ago

Quick, honest, easy!

Michele Galloway

a year ago

Our A/C went out and we called around 7:30pm. Todd answered and responded immediately. Great service, friendly and amazingly fast!

Kaci Capurro

11 months ago

Maintenance furnace and plumbing

Patrick “Dig Love” Flynn

a year ago

Todd was awesome! True to his word and the whole company exudes confidence, professionalism and know-how. Thank you to everyone at All Hours Air.

Dale Stephens

a year ago

Jay Jones

6 years ago

Wow! Fast and informative ! Uniquely rare to find someone so professional and helpful!!

Erin Howley

2 years ago

Thank you for coming to the rescue Nick and Chet! I was really concerned about the plumbing problems I was experiencing. I reached out to all hours air and I was able to get in quickly! Nick and Chet were there on time, helpful, knowledgeable and did a great job getting fixing the problem. Great company! Owners have really built a great business with great staff. Thanks Becky for getting me a very timely appointment!

Donald Gates

a year ago

The technician Todd Dillard is very professional when explaining the service that he offered. As well as being knowledgeable and understanding of home owners systems and circumstances. I would recommend any homeowner not familiar with their system to give all hours air llc a call to learn more and be better prepared.

Judy Buckman

7 months ago

Issac was very thorough and helpful. He explained everything in great detail and was one of the most pleasant serviceman I have ever worked with.

Dave Earleywine

2 weeks ago

INCREDIBLE!!!!! They met me for an estimate within one hour of my initial call. I met with Chance and his District Manager. They gave me the exact estimate I paid for and they begun the work right then and there. THIS JOB WAS A REAL CHORE. Through the garage, to the back of the house, full of sagebrush and on an incline. Chance had everything replaced that he promised and it was EVERYTHING. It was up and running within a few hours. The work he performed was perfect. I don’t know how he did it so fast and professionally. Plus, Chance is a really good guy and so is his DM. STUPENDOUS work. You get what you pay for with these guys. 👍👍👍👍👍

Keith Chilson

3 years ago

The heater quit working and they were very responsive, professional and friendly. Very pleased with the service.

Ashley Hefner

a year ago

I called this company when we discovered our furnace went out over the night. They showed up that morning and we able to install a new furnace the next morning. The original service tech (sorry, I don’t remember his name) was very friendly and could sympathize that we were going to be without heat and therefore freezing. He left us a space heater to help and got his install guys out first thing the next morning. Hopefully I won’t need to use them again for awhile (no offense), but will absolutely call them if needed and will refer people to them.

Denise McMurdo

3 years ago

Chris was great! very professional and pleasant! Felt he went over and above!
Thank you

Barbara Bowlin

a year ago

Needed a soft water system exchanged for a new one we had. We got Ralph, he was very knowledgeable, and explained things as he went threw the steps of the exchange. Very nice and courteous. Great company.

Shannon Grant

2 years ago

Outstanding Service! I Called For Repairs For A Broken Pipe Under The House. And Appointment Was Given Right Away. Nick Was Fantastic and Completed Repairs Quickly! Thank You All Much For The Outstanding Fast Service!

Julia Barron

a month ago

Technician came out to show us how to run our thermostat. Prompt, courteous, and very helpful. Purchased A/C unit, water heater from company.

Brittney Moorehead

8 months ago

Such great service…. We had previously used all hours for the repair of our furnace so when our plumbing started acting up we knew exactly who to call.We called had an appointment the next day…we had nico come out and check things out.The next day Ralph came over and fixed under the sink. We realized it was going to be a bigger project than we thought… so on Tuesday after Christmas Ralph , Patrick and Antonio came out. They were so respectful and helpful and communicated so well with each step for what they were doing.It was a big project they showed up every morning for 3 days so happy and ready to work. Great customer service.One day when they were finished for the day they had gone home and I had called Ralph because there was a problem with the water pressure and he came back and checked it and made sure all was good before going home again.It was all around such a good experience and the job was done so well.We will continue to use all hours air in the future and to Ralph thanks for being the best.My family appreciates it so much.

Bernardo A.

3 years ago

The entire experience was great with All Hours Air. Rich answered all of our questions regarding a new Central AC system in that moment but made himself available later on to answer a few more. As far as the installation is concerned, Chris and Anthony, both Veterans, were on time and very professional. They also were very responsive while on the job, they explained everything they would be doing. I would highly recommend All Hours Air and especially this team of Rich, Chris and Anthony. Thank you!

Steven Mcpeak

6 years ago

I had Jason from All Hours Air come out today to take a look at my a.c. He was extremely friendly and professional and had it fixed in ten minutes! I would highly recommend them to anyone who needs work done on their A.C. or heater. And their prices were amazing!! All of the other companies I had contacted told me it would be at least a week before they could have someone come out. He came out the next day and was even early!! Thanks again for the great work!!!

Donny Schmidt

6 months ago

Fast service and friendly professional technician. My heat went out and my house was freezing. It was sorted within a couple hours.

Kami Hitti

8 months ago

Very responsive and professional!

shannon conley

a year ago

Nick was professional and kept me informed of what he was doing. I was out of state so the information made me feel more comfortable. He referred to me as Miss Shannon which I found respectful. That is a quality lacking in todays world.Chris the manager and Chris the technician were also helpful.My main compliment would go to the women who answered the phone. All three of them were professional as well as friendly. Many companies dont realize how important the person who answers the phone is. It's the first representation of the company. It is an indication of how the company will be ran. The HVAC company I called before All Temperature should take that into account. I will use All Temp again.

Chris Mcknight

a year ago

Great customer service!

Jeremy Fairbanks

2 years ago

We had our Swamp Cooler maintenances for the summer. Our technician was phenomenal. He was knowledgeable, professional and courteous. He educated us on what he was doing, why he was doing it and how we would benefit as a result. We were thoroughly impressed. We personally know the owners so My expectations were already high and they were surpassed by their technician. I would recommend them to anyone. They are honest and ethical!!!

Mark Reynaud

7 months ago

Quick response to a leaking hot water heater inlet pipe. Made recommendations to reduce future maintenance. I would call AHA again for repairs.

Theresa Taylor

a year ago

Laura Gaudet

4 years ago

Chad and Bill let me know as soon as they were on the way (same day as I called! Score!) Once they arrived, they quickly diagnosed what was wrong with my heater and made the repair. I was explained everything in a way I could understand and am so happy to have my heater running in tip top shape again! They even showed me the parts of the heater and explained how I can make sure my pilot light is lit at all times (I have no prior knowledge of these things so I greatly appreciated that). I'm satisfied with the service I received and the way I was treated and would recommend this company to anyone.

John Herbert

11 months ago

linda j von graff

2 years ago

See previous reviews on Yelp , etc.

Judy brunson

3 months ago

I had a leak from kitchen faucet. They came over within 2 hrs, replaced faucet. I bought their home inspection plan. They have started to inspect all covered items I would recommend then highly for emergencies and preventative work.

Irene Aguilera

2 years ago

Great services

Kwan Soo

2 months ago

I have I had my heater replaced and with additions of odor cleaner of the ozone kind 3 years ago. Since it was installed the order Eliminator had not worked and was checked and replaced the India earlier months. Each time I had the system checked by your company they told me that the older cleaner or scrubber was not working. This last time in November of 2022 I paid for a checkup. Again I was told that the older scrubber was not functional and the technician at the time removed the unit and told me that he would call the manufacturers about replacement and would get back in touch with me. I made a number of calls without response. I was able to talk to the office but no technicians called me back. Eventually an office staff made an appointment with the technician with me earlier this week, which resulted in this request for feedback. I'm still waiting for a call. The technician apologized, said that he did not know that nobody had got back in touch with me, and that he would hand this over to someone who would call me the last couple of days. I leave it to you as to how you determine what I should do and how my reaction should be.

John Washington

2 years ago

Heidi Snyder

2 years ago

Chris and his partner were efficient, friendly and thorough in their inspection and subsequent service. They explained our options and completed the maintenance in a timely manner. Happy to be with All Hours Air.

Chris Winslow

2 months ago

The technician was very professional, polite, responsive and on time. Did the assessment and provided all the information necessary for me to make a decision. Paying the bill was a snap!

Mike Smith

6 years ago

All Hours Air is the very best. They are honest, stand behind their work and responsive. I highly recommend them. I am a realtor and use them often.

Teri McCready

2 years ago

All Hours Air came to my rescue just in time. I called this morning to say my heat had gone out last night. They were here by early afternoon and repaired my heating system. Micheal and Brian were knowledgeable, efficient, and professional.

Carol Walter

5 months ago

Ralph was efficient helpful and informative. Very pleasant

Bernadette Rodas

2 years ago

Billie Tedsen

3 months ago

Larry Korgan

4 years ago

Wonderful service! Competent. Efficient. Bryan did an outstanding job!

Patty Slimak

a year ago

I called on Tuesday afternoon. They made an appointment for the next day at 10 am. I received a call letting me know they were on their way. They arrived on time and got right to work. A part was missing in the new Insinkarator disposal I had purchased. They went back to the store, exchanged the disposal and returned to install. I couldn’t be happier!

Rich Taylor

5 years ago

I called All Hours because my heater stopped working. The technician arrived in less than 2 hours from my call and found the furnace motor was not working due to it's age and a stuck bearing. He had the new motor installed in less than an hour. I highly recommend All Hours Air for any HVAC work.

Scott Kulla

3 years ago

On the job on time. Always cleaned up and notified us when they were leaving.

Michael Donahe

a year ago

Water heater maintenance

Gary Long

10 months ago

The technician, Jerome, was on time, very friendly and professional. He did a great job!! Thanks for job well done!

Rodney Banis

a month ago

The fan motor that was installed went bad right after the installer left because of wrong condenser was attached. He replaced the motor and condenser. He said that I would get a discount because of I was a military veteran. The receipt did not show the details. I called the Office to get a detailed billing receipt and she said they don't do that. How do I know if I got a discount, how do I know how much is does parts cost, and how much am I being overcharged for labor! When you don't want to give a detailed billing receipt there is something very wrong, especially if it's a company policy.

Shelby Nolte

8 months ago

Chris Wheeler and his partner were amazing, helpful and on time. I would recommend this company to anyone in need of heating or air conditioning work. Ralph came to do our plumbing inspection and was really good.

Robert Schmidt

a year ago

All Hours Air arrived as promised and completed the HVAC system service in a timely fashion. The technician Marco was very knowledgeable and made suggestions to improve the system to operate more efficiently. I highly recommend

Roy Street

2 months ago

Recently I gave this company a second chance to fix some work that was completed. The service manager came and looked at it ,told me what it needed to be brought to code,and I agreed.This company showed dedication,also the technician that they sent out went above and beyond .He really helped my senior Aunt out ,I definitely plan on using this company again.Thank you so much for restoring our hot water and getting the job completed in the extreme heat.

Pilar Lopez

7 years ago

I had Chad with All Hours Air look at my AC unit today, I had another AC repair company out a few weeks ago they work on my unit then told me that I needed a whole new unit. Thank you All Hours Air for being a honest company that's not just looking to take advantage of people. I would highly recommend All Hours Air and will never use another AC repair company!!!

Michael La Rue

7 months ago

Had a water heater go bad. Staff came and checked it same day i called them, and Ralph had it switched out with a new one the next day.

Sharon Howard

a year ago

I was kept apprised of arrival time, delayed by prior job. Omar was quick, efficient and professional.

Aubree Figuered

a month ago

Exceptional customer service and prompt.

Edwin Awana

4 months ago

Haven’t used them yet, Just weighing my options. Todd was very professional.

Sarah Brown

2 years ago

They came out within a day and where super helpful and knowledgeable.

Sandman

a year ago

Chris Thompson

2 years ago

Chet was extremely knowledgeable and diagnosed our problem within 15 minutes of being at the house. Nick showed up in an efficient time and went through the remedy to fix the issues. Installed a new a/c condenser and replaced the evap coil and it was planned on Tuesday and replaced the same Friday. Would def recommend to anyone.

Jacque Songster

2 years ago

These people are professional friendly like I’m talking to a friend and they know what they’re doing and very reasonable if you don’t try these guys you’ve lost your mind😜

Richard Linton

a year ago

Donna Harn - REALTOR

4 years ago

Great service, highly recommend!

Dolores Casa

6 months ago

Paige Wadleigh

4 years ago

We're definitely satisfied with All Hours Air. They were quick to respond, coming out the same day when others couldn't. Jim was professional and very personable. This guy knows what he's doing! Turned out we needed a new furnace and Dave and his team came out within an hour of Jim leaving. These guys work hard and are thorough at explaining exactly what's going on every step of the way.

Sammy - Jack

2 years ago

I'm sure they are a good company but because I have a home warranty I cannot do business with them. Something to look out for if you do have one.My situation was I have no local contractor, warranty told me to find my own, and I would be reimbursed, but that disqualified me from using All Hours Air as well.Interesting policy to say the least. Never heard of it

Byron & Mandi Collins

2 years ago

All hours replaced our water heater - best thing they did it in one day. I called in the morning and they were on it and had it done by 8pm the same day. Great people will recommend to family/friends.

Dave Haskins

5 years ago

All Hours Air really does the job, right.

Gina Pickles

3 years ago

I highly recommend this company. Absolutely five star. They changed out my heater in under the time that they said it would take. Very friendly and very professional. All calls I made were answered immediately and all problems that I had were taken care of immediately. I was really impressed with this company. Thank you so much for your hard work.

Wendy Wendy

7 months ago

Service tech Danny was very professional and helpful. Greg was helpful getting the needed finance info. Unit pricing w/finance a little too much for me at this time.

chuck Riddle

8 months ago

Phenomenal support!

Jane Haase

a month ago

Had water heater drained. Technician very friendly and knowledgeable. Will use company again.

Lonnie Thomas

5 days ago

I highly recommend All Hours for your next plumbing need.Normally I don’t complete reviews. However, felt compelled due to the top shelf service I received with a water heater replacement.Started with Britney talking my phone call early Wednesday morning. Britney scheduled a plumber to come out between 8 - 10 Wednesday morning.Devin called at 8:20. Said he’d be at the house in 20 minutes and he was there in 20 minutes. Quickly diagnosed our 22 year old water heater was done. Davin confirmed he could replace the water heater however, due scheduling wouldn’t be able to return until 5pm. Davin returned at 4:30. Got to work and was done by 7:45.Devin was very courteous and professional the entire time he was there. Devin took time to explain the efficiency of our new water heater, optimal performance settings for the water heater and diagnostic light to watch for potential problems.Please do not hesitate to call All Hours. I’m sure you’ll be as happy with All Hours as I am. Ask for Devin.

Bonnie Bullivant

a year ago

Tracy Murphy

7 months ago

They responded with an inspection the same day I called for a leaking water heater! And installed the very next morning. Excellent communication. Fair prices and showed up exactly when they said they would. Love these guys.

Lily Quatermain

10 months ago

gq19804

6 months ago

Heating System Installed in a timely manner , and was done professionally by both installers. It was unexpected, but our heater went out and All Hours Air Responded and we got a Heating System installed within a 2 day period.

David Branham

a year ago

Mike the technician was very polite, explained everything in detail what he was doing and did not try to get us to buy products that we didn’t need. Will continue to use this company and recommended as well.

Xiomara Rodriguez

a year ago

Great work, on time very professional and knowledgeable and the technician explained everything. I used them before and will use them again. I recommend them.

Alan Gentry

6 years ago

Jason and his team are great to work with. Thank you for your help!

Albert Rogers

a year ago

Tamara Uithoven

6 months ago

The technician was prompt and very polite. His professionalism was absolutely outstanding. He made the repairs correctly and explained exactly what the problem was. I would definitely recommend this business for anyone with a plumbing problem!! I am grateful for your help!!

Sue Lang

a year ago

Replaced A/C unit and checked thermostat

Butters mum

a year ago

Honored the warranty for the repair which was a relief! Omar was helpful and professional. Thank you!

EB Florez

3 years ago

The schedulers and technician were very friendly and professional. They responded promptly to our issue despite other competitors stating it would take weeks to get us in. The diagnosis was legitimate and was a fair price. We would definitely call them for future need and recommend.

Gilbert Venegas

a month ago

He was here promptly and was very courteous. An exceptional service plan.

Maya Perrott

11 months ago

They have been great, really quick . They have a comfort club and they call to make sure customers have maintenance on their hvac.

Terry Devera

4 years ago

Quick service. Explained everything that he was doing. Fair pricing. Did a great job.

Robin Griffin

a year ago

andrea borges

4 years ago

They were persistent and responsive with the issues we were having in our old office building. Went without heat for a bit but they fixed it and now we are warm. They were friendly and professional. Thanks All Hours! We would definitely recommend them in the future.

Kelly's Lucky Day

a year ago

Way too overpriced. After being quoted $12,240 for a new AC unit and swearing up and down i need a new unit, I fixed it only paying $185. Keep in mind the tech told me it would cost around $4k to replace some parts. Screw that. Replaced the fan motor and the capacitor. It purrs like a kitten now.

Chris Tennier

2 months ago

Our service technician was friendly and thorough.

Lori Buchanan

a year ago

Technician was on time, polite and seemed to care about what he was doing. I would use them again.

Rose Wheeler

3 months ago

Called for check on AC not working. Sent tech out next morning!!! We are former customers. Dwight, our tech, was very professional, knowledgeable and friendly. All Hours will be contacting me for followup. Quality Customer service is 95% of my basis for choosing a service. Thank you ALL HOURS!

Robert Ousby

2 years ago

Lisa Ewers

2 months ago

They were supposed to service my A/C my heater and my hot water heater. They did the A/C and heater but said a plumber would be out the same day. Isaac was on time and professional but when I called the office they said no plumber would be out. Isaac found a problem with my water heater but said his boss told him to leave my house because he still had 5 more jobs to do. Everything should have been done on the same day. The heater they put in January was done wrong and there was no way for be to change the filter so Isaac had to reroute all the pipes. Now I am afraid my hot water heater is going to explode in my house causing water damage.

Joseph Sawyer

6 years ago

Jason is the best. Great service. I purchased a high quality new AC and furnace. My utility bill fell by 50%.

Julianne Kinzie

2 years ago

Ashley Barnes

5 years ago

We just moved to Reno and within 48 hours of closing on our new townhome in midtown, the air conditioner was blowing hot air. It was a Sunday, a technician from at All Hours Air came out within 2 hours. Turned out it was a simple fuse that was blown. We were charged a very fair rate. I really appreciated the honesty that all we needed was a simple fix. We will use them again in the future for sure!

Mike Morgan

3 months ago

Everyone is nice, they are professional, although more expensive but the bottom line is the furnace is working again and has a repair warranty. In the big picture I know I will call them again.

Wanda Timmerman

2 months ago

I am an 86 year old widow and can't take the heat. When I called All Hour Air the lady was very understanding and I had anappointment within a couple hours. The gentleman that arrived was very courteous and discovered it was a breaker that had given out. He checked out the air conditioner and said it was fine. I am keeping their phone number very handy if I ever need help again.

Brenda Cristanelli

a month ago

They were there to assist me with my water crisis. They made sure the job was done in a timely fashion. I would definitely recommend this company in the future. Trenton was the plumber who worked on a Saturday to complete my job. He was in constant contact to let me know the status. Chris the supervisor also came out to the job to answer any questions. The entire company including the office staff are all five star.

Gene Royer

3 years ago

Excellent service and very reasonable.

Mary

9 years ago

Jason takes the time to make his costumer happy. He has repair several A/C and heaters at two different properties I worked for. Jason is always on time and the work is taking care.

John Whipple

2 years ago

Todd was great and very professional. Always hard to get hit with AC repair costs. At least the service team was responsive, professional, knowledgeable, and great to work with. Thank you Todd for doing a great job!

Andrea McCarthy

2 years ago

I can’t thank All Hours Air enough for their prompt and overall amazing customer service! I called earlier this week to schedule an appointment and was pleased by their availability. Chris came out and as part of the service I signed up for, performed a plumbing inspection and recommended my original water heater be replaced. The best part was when I approved the replacement, he was able to get the parts and schedule me same day! Kevin came out and did the water heater installation. Both Chris and Kevin were courteous, knowledgeable, and friendly. They took the time to explain things to me and answer my questions. I am very pleased with my new water heater and looking forward to working with All Hours Air again for my regular HVAC/plumbing service!

Susie Portune

2 years ago

No one ever wants to need a plumber and yet, we all do at one time or another. Matthew from All Hours Air was just outstanding. He made my bill so much easier to take....great work and really nice!!!

Jim Kumpel

2 years ago

Was on-time, listened well, got right to the issue and replaced the failed part, now back in business. Offered much advice, but was not pushy. Professional and knowledgeable.

Jose Pulido

a year ago

They where responsive and on time

Jose Alfredo Ayala

6 months ago

Very satisfied.

Richard Maple

a year ago

Steven C. Hayes

5 years ago

Fast. Fair. Skillful. Reasonable. Oh, and did I mention AT ALL HOURS (they came on a weekend evening). What is not to like about that?

Garry Gomes

2 years ago

Michael did a great job. Very professional and on time. Back to cool air in the house!!!

R Baker

9 years ago

All Hours Air (and heating) has serviced many of my clients and tenants homes for the last year and a half while I was working as a maintenance coordinator for a local property management company. Jason the owner has gone out on Holiday nights after hours just to keep a family from having no heat. The pricing is lower than the other vendors I have used in the past and response times are what you want when your home or business environment is out of order. This is a company you can trust for a reasonable price and service that is top notch.

Karen Ullrich

6 months ago

Cord Keller

a month ago

Marvin was easy to work with and did a clean professional job. All Hours was very understanding and flexible. Their pricing was very reasonable.

Rick Lang

4 years ago

Awesome customer service. Friendly, knowledgeable, and professional installers. Convenient text message updates when Installer was on the way and when work was completed. Specifically, I just bought a new house that previously had a swamp cooler removed. I got three estimates and selected All Hours Air based on their price, recommendations, payment options, and being able to add a gas line for my dryer at the same time. Actually, they were able to do the job sooner than expected. Highly Recommend.

Cory Baker

a year ago

Delone Hernandez

2 years ago

Tim Martin

3 years ago

Technician was very helpful, knowledgeable, and polite. Fixed my problem and told me about their annual matanance program. True professional.

M Grizzard

2 years ago

Lenelle McAlpin

a year ago

Very positive and nice to talk to other people. Knows his work well. Thank you

kathy moorhead

2 years ago

Had All Hours Air out to service my swamp cooler.

frank amodei

10 months ago

Found the problem and fixed it.

Donna

4 years ago

Edward was professional and got right to the root of the problem. Didn’t try to up sell-just did what was needed to get us up and running. Heather in the office was also very friendly.

Shelley Rigler

3 weeks ago

Leaky faucet repair and replace regulator. Jerome was very professional and knowledgeable. Was able to come out on a day that worked with my schedule.

Jeff C.

7 months ago

I had a pipe leaking in my crawling space a few weeks ago. I called All Hours Air early in the morning and they sent Issac around noon. Issac is very friendly, professional. He got down the crawling space, identified the leak and fixed the leak in about 20mins. I really appreciated his assistance and he definitely saved the day for me and my family. Considering the recent high inflation, the price was reatively reasonable. We will definitly use them again in the future for the plumbing issues.

Pam Helton

4 years ago

I appreciate how quickly you got to our house and fixed a diaster waiting to happen. Dave was very professional and I would totally recommend this company. Thank you 🙂

Courtney Gahn

4 years ago

Jordan was helpful and professional.

Bryan Sims

2 months ago

Prompt, efficient and excellent customer service. Communication was outstanding. Highly recommend this company for plumbing repairs. Thanks for the good work Jerome!

Laurie Campbell

4 years ago

Our service today with All Hours Air and Edward, the service technician was extremely pleasant. Edward was incredibly knowledgeable, polite, demonstrated a thorough work ethic and was very informative. We were pleased with our service and will welcome future business with this company.

Kelly Wyatt

6 months ago

Unexpected need for a new heater lead to a quick phone call, fast service and professional installers. Thanks.

Keith Marshall

3 years ago

Very responsive, quality work and always on time

Arlyn Maffi

2 years ago

Todd from All Hours Air came to inspect and repair my not working at all> AC !He was SO thorough —honest —and professional! He triple inspected to be sure my AC/Heat issue was resolved. In the beginning of his analysis of all —I gave him inaccurate info about the filters that I had changed in this system. Because of his honesty & determination to get to the real problem—He saved me roughly 6K in repair costs —(that I didn’t need!) .I entered into ALL HOURS AIR -Comfort Service Memembership ($250 per year) to get service for all kinds of home maintenance from them due to the honesty & quality of service Todd offered me & and the honesty & reasonable prices this company offers period!Arlyn

Lesley Tamayo

2 months ago

Great customer service! Always on time, good quality products

Anna Landay

a year ago

David Dunbar

10 months ago

Brent Blevis

a month ago

Jack Wiser

a year ago

Your tech was very good at what he does. He is a valuable asset to your company. Price was not out of line for scope of work done

Jay Kirkpatrick

2 years ago

Very fast! Had the cold air flowing again quickly and very reasonably priced.

Recommend everyone call them first!!

Tiffany Broce

3 years ago

The office staff was very friendly and responsive. They were honest about the repairs and cost and didn’t try and sell me something I didn’t need. Highly recommended!

Archie Martin

2 years ago

Received estamate for air conditioner install. Jason was extremely knowledgeable and helpful. I do not know if I will use the company yet but had an enjoyable experience.

Dawn Boulet

9 months ago

Service was very quick, on time and repair guy knowledgeable. Only issue for us seniors it was very expensive with no discount for the elderly! That happy to have the kitchen faucet repair for the Christmas holiday...

Les Taylor

7 months ago

All Hours Air has been fantastic to work with. We had Kitec plumbing and had a small leak. I called three plumbing services. All the plumbing companies told us that they could not fix Kitec plumbing and we needed to re-pipe the whole house. That was a scary thought and expensive. I checked online and there was a class action suit for Kitec pipes - we filed. After making the decision to re-pipe and I requested quotes. All Hours Air offered a fair quote and could start immediately, their rep is Chris Wheeler. He is professional and seemed honest about my problem and knew the most about plumbing of the reps. Others also offered fair quotes but didn't meet scheduling or feel professional. We selected All Hours Air and decided to re-pipe and also install a tankless water heater with a Halo 5 filter system. We had two service techs here for about 7-10 days and completely did our house. The systems are installed and we are super happy with it. All Hours Air has been so easy to work with, I would choose this company for my plumbing needs.

Holger Pils

10 years ago

Jason called back in a timely fashion after my initial inquiry. Due to the nature of his business an accurate appointment wasn't possible. Diagnosis took 5 minutes. Pump coupling stripped - needs replacement. He did have a replacement with him. Installation took maybe 20 minutes? Confirmed correct operation and... done! Thank you Jason!Only reason I wasn't able to rate Excellent: I understand that you had a busy day and you never know how long an appointment will take - nature of the business. A call/text to update me on your ETA would have been great.

Hannah Campbell

4 years ago

My air conditioning went out, and I have a newborn, so I needed it fixed as soon as possible. Nick was great on the phone, made it to my house in about 45 minutes after hours, and was super nice and informative. The unit was frozen over, so he told me how to start defrosting it, and then came back the next morning to run diagnostics. The person who called me to schedule was also super friendly. Nick was prompt and helpful. Can't recommend enough!!

John Williams

7 years ago

Jason Cummins and his assistant Chad are the Best! Our furnace went out during a very cold period. They got right on it. Because the attic access that Pulte built wasn't up to code, they had to disassemble the old unit to remove it, and disassemble the new one to install it. They were quick, efficient, pleasant to deal with, and charged a reasonable rate. They are the HVAC specialist we most highly recommend.

Michael Wood

3 years ago

Great response time and the technician was professional and very courteous.

Brooksie Smith

4 years ago

Chad has been our service technician for a couple of years and always does an excellent job, on time. He's also very professional!

Lash Thomas

a year ago

This is the 2nd time I’ve used this company. The first was a full install of my old furnace and A/C system. Both times this company showed great professionalism and knowledge. This time I used their plumbing service and it was just as I expected, top notch service.

Sharlyn Cummings

2 months ago

They were early and friendly

Karen Gray

6 months ago

Eddy was great! He explained everything very well and was fast and efficient. Very knowledgeable and would request him for future plumbing needs. It wasn't cheap labor but you get what you pay for. The company does provide financing if needed.

Brent Antisdel

6 months ago

The guys that showed for the appointment were on time, very nice, friendly and considerant. They wore booties without being asked and got to work determining what our plumbing issue was right away. Since our water pressure issue wasn't an emergency I decided to defer the work to a later and they were very helpful with advice shouldni consider performing the work myself.

George A. Payne II

2 months ago

Service and personnel are superb, I highly recommend this business to anyone they know what they’re doing and they do it right.

Sandra Rodriguez

a year ago

Drake was amazing. He troubleshot what I thought was going to be a replacement of the system only to find out two wires were touching in my thermostat that was causing the shutting down of the system. Summer is saved!!

Robert Claman

7 months ago

Impressed. Will use this service again when needed.

James Foglesong

8 months ago

Nick arrived on time, easy to talk to and very personable.

Jeffrey Castro

a year ago

Excellent and informative customer service. I had called a competitor who stated that it would be a week before being able to fix my A/C. They then said if I wanted to pay $150 extra for emergency service they could be here in 3 days. I called All Hours Air and Mike came, same day, within a couple of hours. He took the time to show me, via pictures, what the issues had been and explained (plus pictures again) his repairs. All Hours Air is now my go to HVAC place. If I could give extra stars I would and I tend to be tight on my service reviews.

Paul Kurlytis

10 months ago

Kyle Rather

2 years ago

I met with Rich to replace my heater, A/C, and water heater. Migrating water heater to tankless. Rich was very thorough, not rushing, and explained the process as we went. I hope to do business with them in the future.

Amy D.

4 years ago

Edward is extremely knowledgeable and thorough. There’s no stone unturned in giving all the information and explanation you need. I would definitely recommend working with him so that you are best prepared for what needs to be done when with your HVAC unit.

Valorie Anderson

10 months ago

Danny really knew his stuff! He notified me he could come a little early and while he was here he was amiable and professional. His work was great and he cleaned up after himself!

michael Korbanics

5 months ago

Jerome was knowledgeable and gave me an estimate before starting the job. He installed a temperature release valve and recommended replaced the valve for the refrigerator water line which was leaking.
I would highly recommend All Hours Air.

Izuchi Okezie

2 years ago

The technician for All Hours Air was kind and respectful. He was here to replace the furnace motor. He took lots of pictures before opening the furnace, and took pictures of both motors with the voltage reading. When done he sent all of the pictures to me with the invoice and went over all the pictures he took.
Thank Sam

Sharon Davis

2 years ago

Lynn S

7 years ago

Jason is amazing!!! AAA service. I can't imagine using anyone else for my heating system.
Above and beyond the normal service one might experience.

amanda watson

3 weeks ago

They were there within a hour and fixed our issue quickly. I highly recommend them. Devin did a great job

Dianne Ingberg

2 years ago

Chris Found the leak under the Kitchen sink, stopped it. What a supper Hero with a fantastic attitude. I'm Going to schedule Him or co-worker to do other projects this year. Seniors this company only hire the best.
Seniors, don't hesitate to call All Hours Air.

Corey Macdougall

2 years ago

All hours air, was amazing. The furnace on my rental property went out and my tenants have a new born. I called all hours around 4:00p on a tuesday and they were able to get a tech out at 10am Wednesday morning. Upon inspection it was time for a new furnace. They were able to have it installed and up and running by end of day Wednesday. Thanks, All Hours!

Virginia Rowe

4 days ago

Devon was awesome. He even showed me my burst pipe that he replaced. I would definitely call on you again. Job well done

Dan Gomez

2 years ago

Michael Nebrensky Jr.

7 months ago

All Hours Air treats veterans very well. I am a Marine Corps veteran going through a very rough patch right now. Chris Wheeler was able to comp me a new furnace when mine went out. They have always been on time and very courteous when they are working in my home. I couldn't have asked for a better experience.

James Masden

2 days ago

Heater and air conditioner checkup. Show up as scheduled and very knowledgeable techs. Detailed explanations of work performed and let you know status of systems checked. Will continue to use them in the future.

Rachel Bird

2 years ago

Excellent customer service. Heather is always very friendly and helpful. Nick is a very knowledgeable technician and you can tell he is very passionate about his work!

Cynthia Yee

4 years ago

Quickly diagnosed and repaired HVAC wiring...great service.

Brian Leitner

a year ago

Very knowledgeable and professional. So glad I chose them for my home comfort systems.

Steven Kopald

a year ago

Terry Kistner

a year ago

All Hours Air work with senior citizens the employees are very efficient work long hours to complete the work in a timely manner their work is done with no problems I now have an heating system. The owner Jason and his professional team Isaac , Jerome Todd and Marie are friendly and answer all your questions they will work to get the job done clean and correct the first time they are all there to help seniors and anyone who needs Plumbing and heating I highly recommend them Thank You to all their team

Mary Carey

a year ago

Karl Nettgen

9 months ago

Went right to work and found the issue with my furnace. Unfortunately, nobody in the area had the part needed to repair it. I found the part and installed it ourselves. System has been running since

William Summy

a year ago

Right on time very through very polite and very informative

Peter Zirnis

a year ago

Monica Restivo

5 years ago

I recently relocated to Reno, and have used All Hours Air more than once with pleasure. They're using a new computerized system that alerts you when the driver is on the way, and it works great. Chad showed up in no time and not only tuned up the furnace but got a volleyball-sized bunch of lint out of the dryer vent. Courteous and professional.. simply awesome service.

Sarah Glendon

5 months ago

Hollie Cameron

4 years ago

Thank you, All Hours Air! We recently purchased a home and didn’t have the HVAC inspection. 2 months after closing on the home, we knew the summer season was near and that we’d want our system in tip top shape. We called to have the unit inspected. Boy are we glad we did! The capacitor was failing...Joe, the technician, showed me the unit, explained what caused the failure, and we came up with a game plan to keep our 13 year old HVAC system running for at least 2 more years. (Hopefully the compressor will last!) Joe was knowledgeable and personable which was refreshing. I’m often leery of technicians being too focused on the sale of parts and service and that wasn’t the case with Joe or All Hours Air.Having the Comfort Club membership gives us peace of mind to know that the unit will be inspected twice a year and that we’ll be able to keep an eye on the compressor.

Diana M Fitzgerald

a year ago

The gentleman that came to work here were all very professional, knowledgeable, and respectful. They were efficient and got the job done quickly! I would definitely recommend them to others!

Charles Lilley

4 months ago

Service and expansion tank repair

Robert Adam cheyenne Mcguffey

4 years ago

Currently in negotiation with the Owner Jason who is being very cooperative after a mistake by a untrained and negligent employee who no longer works there I currently rate them 3 stars and will give them a 5 star rating once the work is complete to the states satisfaction....

Jeffrey Munson

a year ago

They were awesome, showed up on time and did a great job. What more could you want?

Jason Downs

5 years ago

Very professional with timely service. We had an A/C module go out late in the day and All Hours Air responded quickly and fixed the issue by that evening. They were very fair in their pricing for the work. We would highly recommend them to our friends and family.

Karin Fulton

a year ago

Very thorough. Found cardboard covering vent in kitchen making downstairs cold in winter. Respectful of house & property. .Definitely will be considered for regular use.

Cesar Melgarejo

2 months ago

Great installation for a full HVAC system.

Justin Wells

3 months ago

I had a great time and was given tons of knowledge about services.

John

a year ago

All the techs who have performed services and installations at our home were professional and polite. Careful of our property, and did a great job on our installations, as well as repairs to other plumbing systems, A/C and heat. I highly recommend this company to anyone looking for service, and after service, for all plumbing and heating. Soon they will have electrical as well.

cheryl Conner

3 years ago

Service pros handled the entire process with professionalism and pride. I made a decision to make a substantial purchase and feel confident this is the best choice.

Hammer's Healthy Hounds

3 years ago

We have been having problems for a bit and this company won’t stop till it is fixed. Thank you for caring about us and keeping us warm

Robert Cook

3 months ago

Our Technician was Chris!!! He was honest about pricing and showed me everything he worked on and what was damaged and why. Really appreciated his willingness to show me what he was doing and all the readouts.

Ralph Coppola

7 months ago

Quick appointment. Fast and reasonably priced repair by a friendly and professional tech.

Katharyn Yonge

3 months ago

Duane was very efficient and explained the process during his maintenance check on my A/C. He discovered that there was a leading capacitor and recommended replacing it, which I authorized. He also explained that my system was old and probably would need replacing in the future. He gave me an estimate for replacing the A/C as well as my 30 year-old furnace.

kasey carajan

10 months ago

Had a great experience with all hours air. Between the great communication and customer service to the friendly technician, I highly recommend them for routine maintenance.

chris cadmus

a year ago

Chris Weiler

a year ago

Clean, crisp uniform, professional, and very personalized. They are my plumbers for life!

Scott Borgia

4 months ago

S Ferg

2 years ago

Winton Harmon

3 months ago

needed the pressure relief valve replaced Ralph was the tech did wonderful job knows his stuff i would recommend all hours for all plumbing needs

Genelle Petrey

3 years ago

Responded quickly. Very congenial technician. Quick diagnosis. Fair.

Linda Enteles

2 years ago

Michael alerted me he was on his way and showed up promptly. He explained everything he was doing and why it was being done. He patiently answered all my questions- and there were many! With my specific concerns, he suggested solutions that were reasonable and affordable. I am completely satisfied with Michael and this company and look forward to working with them in the future!

Krissy Andrade

5 months ago

Kyle installed a tankless water heater for us this past week and he was amazing! He came across a few unforeseen issues and it took a bit longer than expected to complete the job, but he stayed and finished and did a great job! Everything looks and works perfectly. Thank you!

R. Samanta

a year ago

BUYER BEWARE! Prices are way too high when compared to other providers in the area. For example, $980.00 for a new outdoor fan motor, or $357.00 for 1-3lbs of R410A. These prices are way beyond justifiable. (I only did business because my regular provider was booked for the week.)

Connie Simon

a year ago

Our heater went out 3 days before Christmas, and they were the only one that would respond within a resonable amount of time. Unfortunate;y we had to replace the heater completely as ours was an antique. They were out the very next day and professionally installed a new one and got us heat quicly. Since it was snowing and still is that was a real blessing. The guys that installed it, Enrique and Marvin were top notice and professional as well as polite and very efficient. We will recommend them to anyone that news heater repair, install or just maintanence. Great bunch of people in this company.

Perls Zepeda

a year ago

Called and was told it was $89.00 to dispatch, agreed and technician came out to take a look at my bathroom sink drain. Water was going down super slow. He started working on the sink right away without telling me how much it would be to repair. So i asked how much it would be to fix issue and he said he didnt know as he had to go out to get the invoice from his computer halfway through the job. He finished within 45 minutes and went out for the invoice. Came back in with invoice saying 1/4 snake $329.00. I was shocked and a little irritated that i wasnt told the amount first before the job was started to begin with. I obviously paid, but now im sitting here short on my other bills for the rest of the month and re-gretting on not hiring easy rooter plumbing to come out for $105.00 an hour and fixing the drain.

Jake St Clair

a month ago

Great people who care a whole lot about what they do!

jackiesymon

3 years ago

All hours air was able to quickly respond and troubleshoot our furnace problem.

karen seid

5 years ago

Furnace was not running right, called for tech..Edward came and listened to my concerns, checked the furnace, found the problem quickly and fixed it in a matter of minutes. He was pleasant, polite and answered all my questions. Very pleased with the service and my furnace is working beautifully!

Richard Cordoni

2 months ago

Explained all aspects of the service very clearly.

Jeremy Pruitt

4 years ago

Can't say enough! I am beyond satisfied with the project was handled, from scheduling to completion. Well worth the investment to get this level of quality! These guy's rock!

Bobbie Briggs

2 years ago

Stevie Hollibaugh

3 years ago

Great service.

koldsteil

7 months ago

gary walker

2 years ago

Tech Michael came and was able to get our old oil heater going again with a service! 👍👌 He slaw was a wealth of information about replacement costs and options for the future. I will use them again and recommend them.

Christopher Knab

a year ago

Very Professional, personable, on time, and know what they are doing.

Tony Stella

a month ago

I was looking for a Air conditioning service and came upon ALL Hours Air. Was I fortunate,, they met my highest expectations. Prompt, courteous and extremely knowledgeable. From now on I have a top go to company in my
service needs, Thank you ALL Hours Air.

Wayne Davis

4 years ago

Nice people to work with, they fixed issue in a professional manner.

Edgar Gonzalez

2 years ago

Rick did an awesome job!

Mark Young

a year ago

Just performed maintenance on the hot water heater flushed and checked plumbing for leaks.

Ruth Swain

3 years ago

I know nothing of plumbing.....so cannot speak to the work itself but the plumber sent took pictures and tried to explained the problem and the fix..he seemed trustworthy. I did not get alternate bids due to time constraint so cannot speak to the price which seemed a little high.

Robert Wakefield

8 months ago

I needed quick/emergency service with a broken sump pump and was desperate to keep the house from flooding. Jerome arrived early, was helpful and fixed my problem and prevented some bad flooding. All while dealing with lots or rain and some mud. My “regular” plumber, while advertising 24/7 support, doesn’t actually do emergency calls during business hours as the techs are “all booked up”. Guess I now have a new “regular” plumber.Thanks Guys!And Jerome, you are ‘da Man!

Joanna C (JtC)

a month ago

Nice tech.

SONYA JANGULA

5 years ago

Edward the tech was great.

Robin Benjamin

2 years ago

Very satisfied will spread the good word. Looking forward to doing additional work by them in the near future. Appreciated having Veterans working on my behalf. Dennis D. Sun Valley NV

Kevin Pikero

3 years ago

Micheal was great. A great tech, he explained everything he was responsive. a pleasure to work with and did a great job.

Kim Collins

3 months ago

Our technician Andy was professional, proactive in finding an issue to correct. Also Winter communicated clearly when all hours air would arrive and is a pleasant person to work with. Definitely would recommend.

Kathy Kennedy

a year ago

K Sweeney

a year ago

Mary Chadwick

a year ago

Our A/C went out at around 7:30 PM on a 100 degree day. We went online & scoured reviews & All Hours Air looked good to us. They certainly owned up to the positive reviews!! We have 4 dogs, 2 of which are over 11 y.o. We phoned All Hours at 9PM & spoke with a real person. We did not require emergency service so touched base in the morning, at which time they followed up on our previous call, set a service time, & we had A/C by 4PM.Thanks All Hours Air!! The dogs thank you!

Sarah Anderson

6 years ago

Give these guys a call. Prompt, professional and able to explain what was going on with my unit in terms I could understand.

Diana Bullock

2 years ago

They really are good 👍

Carolyn K. Cline

a year ago

Excellent customer service. Adam was professional and provided appropriate maintenance recommendations. Will call again when needed.

Sharon Sergott

2 years ago

Gail Swanson

2 years ago

Service was complete and correct. Installed faucet and cleaned up any mess which was made,

Diane Dehl

a month ago

Excellent service from the first call to schedule. They worked diligently to find an appointment within my limited available timeframe. I had two different issues. Each technician arrived on time, in a clean uniform, with a smiling face and professional demeanor. They quickly discovered the issues, created a transparent quote with a complete explanation. This has been, by far, the easiest and best service I have received. Ever.

Larry Cramer

a year ago

New ac instalation.

G Sullivan

a year ago

High praise for this company and especially their technician, Jesse who serviced our broken heater. He came the same day we requested service and spent two hours diagnosing and working on our unit. He explained what he was doing and why the unit stopped working. We agreed to the parts and final estimate to fix it. He also suggested a service agreement that sounded like a fantastic savings for coming back in the spring to service the AC and drain our water heater and return next year to service the heater again. I called about 4-5 other well-known heater companies and they could not come out for 6-8 days!! We were freezing and could not wait that long! Thanks Jesse and AllHoursAir!

Faith Ipsaro

2 years ago

Nick was kind, very informative and honest about how much it would cost.His team was quick and very efficient.They fixed my outside air conditioner unit in less than an hour. Same day service was especially what I needed.I’ve ALREADY recommended All Hour Air and I’ll use them from now on if I have any repair needs concerning my air conditioner or heater…Thx Nick and thank you Heather for getting here so quickly… supposed to be 102* in Reno today… ugh 😉

Thomas Patterson

3 years ago

Excellent service, on time and very informative, will definitely use again!

Karl Watts

2 years ago

Did fine.

Huan Luo

4 months ago

I was lucky to find this company online. The tech and service manager were not only knowledgeable but also honest in diagnosing and fixing a complex problem with shower

Kevin Grogan (The Lords Ax)

4 years ago

Very honest and professional. I appreciate a service technician that is candid, practical, and realistic. I feel like he took care of the issue for now while also fairly presenting the reality of potential future issues we may encounter and what our options could be down the road. I would definetly go with this company again for future work. Very thorough, timely, informative, and helpful.

Gregory Kulik

2 years ago

Very knowledgable and professional. In addition to performing maintenance on an oil furnace in a new home I purchased, he taught me everything I needed to know about it. I’ve never lived in a home with an oil furnace so this was very helpful and welcome advice. Will continue to work with this company for all future HVAC needs.

Lynn Rivera

5 months ago

I thought the service man was very professional, friendly and efficient. The price was best around so I would definitely use again!

Jim Bean

3 months ago

Friendly … wood quality service. Good explanations

Stevie Herrera

a year ago

A job well done as always. We use them every year to keep our oil furnace in tip top shape.

Susan Abernathy

2 years ago

Connie Hicks

5 months ago

Kyle came to do work at my home today. He was personable, professional, and did a wonderful job. Great employee All Hours. Kyle is a keeper.

Mike Pendergraft

a year ago

Vary friendly and vary dependable and vary smart on all parts thank you

Karen Beck

a year ago

It was great to find a a/c business that was able to come out within a few days after our A/C went out.. Our repair person, Chris, was very helpful in letting us know all that he was doing for repairs and installation to correct the problem.

bonita Selby

2 years ago

The guy that came out was Rick he was great got it working in no time. One Honest guy

rony brizuela

8 months ago

After changing the pressure switch and the Draft inducer motor my heater still was not working.The technician could not fix itso he told me that I needed a new heater, After he left i went to look at it and i noticed that there was a lot of water on the tray so i had a drain clogged i fixed it now my heater is working fine

Kenya Glosen

a year ago

The gentleman was Outstanding! He was early and finished with charitable ease and favor. Thanks so much for for being a great representative. Blessings.

Dawn May

2 years ago

Best service I received in years. Fast and friendly

Jay Eyer

4 months ago

We are service club members. Our furnace went out in the dead of winter, we were told it wasn't feasible to repair. 9 thousand for a new furnace, that was on special. On our next service visit, told our AC is likely going to die. Again not feasible to repair, this time the estimate is 10 thousand, again a special. If I replace, it will be close to $20,000 in less than a year. I feel like every time I see these guys I get more and more broke. The furnace and the AC were Lennox, not some cheap unknown brand.

Barbara Peterson

2 months ago

Person who came to help us tried to over price parts and scare us into replacing our ac unit... we called another company for a second opinion they replaced one part for 1/4 the cost we were told by all hours and ac is working fine!.
Will never use this company again.

elmer phudd

4 years ago

good experience in the past but your only as good as your last game. rep came out and told me i needed new water heater. i knew that but the $2300 replacement cost was a surprise. and then he charged me $89 for coming over to give me that news. i got the job done with alpha omega plumbing for $1300.

Randolph Wright

8 months ago

Ian Dukes

a year ago

Professional and fast

Teresa Carroll

4 weeks ago

Tech was nice only thing positive I have to say.Charged triple the price of 3 different company’s I spoke with after. I was in a tight spot.Think they are padding there own reviews.Stay away….Just removed a toilet and sink

Annette White

a year ago

Kathleen Geipel

9 months ago

Our tech was courteous and polite. He answered all my son's questions and was helpful for future service,

Nancy Zunino

10 months ago

Mathew responded quickly and showed up when he said he would. He figured out the issue immediately and made the necessary repairs. As my heating system is new, I had several questions about it, which he answered courteously and professionally. He suggested some adjustments to resolve my issues. He made the adjustments at my request, and I am very satisfied with the outcomes. He took the time to ensure everything worked as it was supposed to.

Stephan Denning

a year ago

Terry McGUIRE

a year ago

Steven Keller

11 months ago

Technician was a true professional. He did procedures that were never done by other companies that have been here in past years. He was friendly and curious.

Stella Raylene

6 months ago

EXCELLENT work & service!!! Can’t say enough about Eric who came out & took photos of needed repairs. The crew worked diligently and could answer any question asked. Purchased a filtration system for the furnace…. boy can you tell a difference in air quality!! Called three companies and am glad I chose this one. HIGHLY RECOMMEND!! 5+ Stars.

Roberto Castillo (NMLS 1020455)

6 years ago

All hours air is a local northern Nevada heating and air conditioning company that is service focused. All hours is there motto and their promise. The team is always willing to give that one on one approach to make you feel at ease when the heat hits the fan!

Mark C

7 months ago

My home heater died and I called AHA after 5:00 pm and was told I'd be contacted the next morning for a service visit. They called at 7:15 am the next morning as promised and said a technician would be following up within a certain time that same morning. A little after 8:00 am Andy called and said he was on his way. Andy diagnosed the problem, and while he went for parts he loaned me a couple space heaters in the meantime. Andy returned about an hour later with the necessary parts and performed the repairs, and got the system running like new. Andy was very polite, knowledgeable, and explained everything in detail to me. Quick response, quick service - great experience.

Linda St-Cyr

3 months ago

They scheduled quickly and came on-time, and finished fairly quickly, too. What I especially liked was that they told me about registering my new AC and water heater within the time limits for the warranty, something the furnace installer (a different company) did NOT do. Also, they have set up appointments with the city inspector, again, something the furnace installer did not do. I've had a few questions that required multiple calls before I got a call back, but they did eventually call back and completely answered my questions.

Wendy Tyler

9 months ago

Isaac was amazing!!! Very professional and personable. Will use this company in the future.

Vicky Torres

5 months ago

Our heater was so loud and kicked on way more than what seemed normal. I knew it was affecting my infants sleep. Her room was never the perfect temp! Called All hours, they came out within 2 days AT the appointment time. Now our system is running quite and doesn't kick on so often. My baby slept through the night!! Didn't even think that was an option for us! Best $100 I've ever spent! Will definitely be calling them back for duct maintenance!

Robert Skiles

4 years ago

Amazing technician. Cordial, friendly, on time, knowledgeable, and respectful. This is now our go-to HVAC company.

tim walker

a year ago

Good friendly service!

Rhonda Thomas

2 years ago

They are Amazing. Im very pleased and happy. Amazing job guys .

Rudy von Ravensberg

9 months ago

I called to have some simple air ductwork done for a project. I am doing in my crawlspace. Based on my description of the job, it wasn’t a big enough job for them to consider, and they refused to even bid on the work.

Bob LaRiviere

2 years ago

Richard Bellows

3 months ago

We just had a service and checked out our AC. No issues found. Tech seemed to know his stuff. No issues would recommend

Douglas Woods

2 years ago

Lizzy Jeleniewicz

7 months ago

Nick was very nice and knowledgeable. Also he was very concerted well be in the cold till Friday when they will install

Chris Cunningham

2 months ago

TERRIBLE. Technician did nothing but sit in his air conditioned truck on hold from Navian to learn about the error code. No trouble shooting, nothing. Looked as confused as me.Good news, I called Hawthorne Plumbing and they came out the next day and cleaned my igniter and I was up in running in 5 minutes. $59 bucks!!

Edward Greene

2 years ago

Serviced Furnace

Brian Smith

2 years ago

All hours air is a great company, they came out the NEXT day after I called, they checked our systems and cleaned up an old hornets nest in our unit! They took the time to explain what we can do to help our system stay healthy for as long as possible. They’re great!

K Louton

a year ago

Molly Mitchell

a year ago

With a new heater, my house is almost too warm. The crew came and installed both systems in about seven hours. When I had a question about setting the thermostat, they delayed their leaving and set it for me, which I appreciated. Although my old systems were working fine, I wanted a more efficient heater and a tankless water heating to save utility cost and water. It increases the value of my house, should I wish to sell it (but not now).

Bill Haigh

2 years ago

Charlie Ayers

4 years ago

Everything from my first phone call to meeting Joe the Technician was top-notch. Joe in particular was really helpful, informative, and extremely fair. Highly recommend these guys.

Calla Stultz

2 years ago

Had a great experience. Chet was on time, and was able to fix the problem easily. He also was able to answer my questions related to the problem, and related to a potential upgrade in the future.

Brittney Jolitz

3 years ago

Kevin came out and cleaned out our main sewer line and unclogged all our drains and toilets, it was a big job!! He was amazing so nice,friendly and sat and explained everything to us everything he was doing,and so Respectful and personable, He was so thorough and really cared as if it was his own house. He was absolutely amazing from start to finish would totally recommend Kevin and this company for everything!! :)