Best Drains And Pipes in Portland OR

Every point of contact with Sewer Renewal Specialists was professional and pleasant. The work process was explained to us and scheduled in a timely fashion. Taylor and Jose arrived on time and worked above and beyond our expectations. They found our drain pipe had eroded so badly in one section that they went to the extra trouble of removing some of the concrete floor to replace it. They coated the remainder of our drain pipe out to the main connection of the sewer pipe just outside of the house. I would hire them again.

Can't recommend them highly enough. We've been using Sutherland for years. They've done everything for us from fix a leaking graywater pipe in the crawlspace, to install a new toilet and sink, to replace a leaking hose bib, to upgrade all of the turnoff valves on the sinks so we'd actually be able to use them in case of emergency. We call them every single time because they are courteous, knowledgeable, and fair with their pricing while also making sure you get the highest quality materials that won't break again in the future. I like how you can communicate with them via text before your scheduled time because they work hard to collect any necessary information IN ADVANCE of the visit, so they don't show up without the parts they need. Call Sutherland!

Abe was friendly, nice and very professional. Went out his way to make sure the job was done right.

Very responsive, flexible, and patient. I highly recommend Diligent Plumbing.

They came to resolve a plumbing problem & fixed that
But they same night a new issue popped up in the same area. They came & resolved the issue at no additional charge to me! Will definitely use this company again for any plumbing issues! Thank you!

I recently purchased a new home. The last owner was a cancer survivor and had unknowingly burst the pipe in the master shower from the copious amounts of hair that had accumulated in such a short amount of time. Steve was able to clear it out quickly and with no problem, even though he said it was the most amount of hair he'd ever seen in his career. He was friendly and worked quickly and I would recommend him to anyone who is having drain issues.

Plumbing issues are always inconvenient. However, Clark County Plumbing made the inconvenience a pleasurable solution. Their work on our hot water heater was fast, thorough and professional. I am pleased to put my highest recommendation on their product and service.

Duane came out on a Sunday to help me with a bathroom remodel. Did a great job and was very knowledgeable.

I had emergency situation happened with our kitchen sink backing up and they were able to come the next day. Scottie was very friendly, professional and efficient! I don't think I've ever had someone, so nice, do such great job!! And my cats totally loved him!!!

Things started out great. But ended in the worst experience I have ever had with someone doing work in my home, and left me feeling unsafe.

My husband set up the appointment and I was there alone with my two toddler-age kids when the two employees arrived. They were kind and congenial. In fact, one offered to show me how he installed something so I could do it myself on a different tub if desired. Great service. When the employee was finished, my husband called the employee with some questions about the bill. If you care, they were rate-related questions detailed below. If not, skip to next paragraph:

One question was about the rate we were charged being different than the rate agreed upon by phone beforehand (Which Paul, the boss, confirmed when he finally listened.) The second question was about how much time he was logging. He was charging us for time filling out the invoice, for example. (A previous plumber we used had the invoice and payment ready within sixty seconds. This plumber took 15 minutes out in the car after he finished the work. Seems nitpicky... but really adds up at $160 an hr. When you consider we are being charged for transportation time to the site, that means we are paying a total of $75 for time they are not doing plumbing work).

At the end of the conversation my husband asked to talk to Paul to verify the rate. Meanwhile, I had no idea what is going on, but within about sixty seconds into the phone conversation, I hear the employee downstairs yelling on the phone to my husband. I was upstairs in my bedroom with my two young children. The employee then called his boss and was ranting loudly about my husband as the employee walked up the stairs to my bedroom. At that point, this large male who was speaking loudly and aggressively was standing in my bedroom between me and the door, about five feet away from me and my children, both of whom were wide-eyed staring at the man yelling about my husband. I motioned and quietly asked him to please finish the conversation downstairs. He did not stop or move and instead said loudly into the phone Now they're both suddenly unsatisfied.

Honestly this is a major safety issue. The employee was so congenial and appropriate up until that point, and escalated so quickly that I wondered if he has an anger management issue. Here are a few rules that I should not have to tell you: Do not walk up the stairs to my bedroom while you're yelling on the phone. Do not stand in my bedroom, between me and the doorway while yelling on the phone. If a female with young children in tow, politely asks you (a stranger acting aggressively and unpredictably) to leave her bedroom, you say Oh my goodness, of course. You do not argue with her.

I probably wouldn't even be writing this review, if I had gotten a response from Paul (the boss and owner) that indicated he understood the gravity of the problem. Instead, Paul was defensive. His first response to me when I told him what was happening was settle down and then well yeah, he was upset because your husband wasn't paying the bill (This is not at all true. The employee told my husband he'd have to talk to Paul to verify what rate was quoted and then he hung up on my husband. There was no threat whatsoever of not paying, and Paul jumped to this conclusion before even talking to my husband.). Once I told Paul it would be really wise to just listen well and recognize that this is an important safety issue and that the employee needs to take responsibility for his actions regardless of whoever is making him mad on the phone, he finally said okay, okay, he understood and would reprimand the employee.

Frankly, it seemed pretty clear to me that Paul didn't see it as a serious issue. That is concerning. He was apparently more apologetic to my husband and said they have all be working really hard and are tired. I hope indeed this was an anomaly, but we won't be using them again and wouldn't recommend them.

Hi, Andrew McKennon was here to fix the spigot. I am very pleased with his work. He was very knowledgeable, informative and very thorough. He got here ahead of his scheduled time and worked efficiently. He gave us information on possible repair for the future.
I would ask for him again and recommend him and Rowe Plumbing and Drain to my friends and family.
Thank you for your service.

Hazel Leeper

Sent from my iPhone

Kent arrived at 8am and the window was 8 to 10am, he called ahead of time to let me know he was on his way. Very nice and knowledgeable! I signed up for the service plan just because of the service Kent provided. 2 thumbs way up!!

Gentleman was on time and very careful, getting everything working in record time.

Good honest people, good clean work and a fair price

I used Prodrain for clogged drains at my home. I really appreciated the service tech that came named Chris T. He had 5 star customer service when working and was quick in his work. Will call Prodrain in future for my plumbing needs.

Great service would recommend 100%! Will go to again