Mr. Rooter Plumbing of West Portland

Nicholas and Jeremy were awesome. Friendly, professional, and took the time to walk me through everything they were doing. I will definitely use Mr. Rooter again.

Absolutely an incredible experience. I would recommend to anyone.

Great service, fast and reliable, if I’ll ever have any issues with plumbing, I’ll definitely give them a call.

It is super easy to get appointments right away. Technician finished the job within 30min which is awesome. I would recommend it to anybody.

Mr Rooter has fixed all our plumbing issues for the last several years. Their plumbers are knowledgeable, quick, and kind.

Working well

Cured my problem before they got here. Friendly guys with tips to prevent a next time.

very helpful, clean, and friendly.

Cody is very good. Easy to talk to and gets the job done in an efficient manner. Anytime I have a question he is eager to answer.

Very good service

Quick and efficient.

Jason was great! My kitchen sink was really blocked. I could hardly run any water before it was just stuckn - and it took a bunch of time to finally drain. He not only fixed it for me, but made it work better so it's not likely to block again. I recomend him to anyone. On time, friendly, understanding, curtious, careful of the mess, and very effective. I'm quite happy with the results!

The service we rec'd was excellent! I was so impressed by how both Brian and Justin leaned to solve our problem. High praise to those guys!

Mr. Jim MCDonald & Mr. Cody Churchwell, were very prompt, professional & very knowledgeable. They were patient & listened to my needs. They inspected the problem & then went on to solve my problem. They also offered suggestions as to solve my issues that are causing this problem. They were very neat & kind with their time. I was very impressed & comfortable hsving them in my home. Thx~Pat S

We had been battling a slow flushing toilet for over a week. I called for repair and they were able to get someone out within a couple hours! The plumber was friendly and professional and would not give up until the issue was resolved. I am really impressed with the entire interaction from start to finish and highly recommend!!!

Excellent experience working with guys.

I called to help solve a blocked sewer line, and was quoted $550 for the job. However, I'm now out $550 and my problem was not resolved. While the service was prompt, the technician was courteous, I can't help but feel disappointed that quote did not achieve what I was expecting. I would've appreciated a much more detailed breakdown of what was/wasn't covered in the initial bid, or more in-depth analysis of the problem before the technician performed the work. I does me know good to have part of my main sewer line cleaned if I still can't use the water in my house. The toughest piece to swallow is that I was given a 1 month estimate as to when they would be able to resolve the issue.

Mr. Rooter Plumbing of West Portland was the 1st company to respond quickly to my call, and fix my water heater. Thank you so much!

Great service, communicated well with us, and replaced our hot water heater for us same day that we called.

After waiting for 5 hours for brand x with a similar name - these folk arrived within an hour - very professional and great service.

We have water and toilets in our house now after not having them on Christmas Eve and Christmas Day!

I have used this service several times since moving to the area and I'm never disappointed! This past time Nicholas and Jeremy came to help with a couple things, we very professional, great to chat with, and super friendly to my dog. They did great work, explained everything, and when I had a concern, they were able to make time in their schedule to remedy the issue (which turned out to be a non-issue). I couldn't be happier!

Technician was very nice and professional, provided a quote right away. Unclothed the main pipe in a couple of hours. Money well spent. I am very pleased with the service.

We had 2 bathroom sinks that were draining slowly, so it was by no means an emergency. We had a service guy out within about an hour. Scotty was polite, friendly and efficient. He quickly solved the problem and even asked if we wanted him to look at anything else while he was there. Very satisfied and would highly recommend.

We had an absolutely fantastic experience working with Brian and Cameron from Mr. Rooter. After a few bad experiences with plumbers, it was a relief to work with these guys. They arrived on time, did a quality job and were really nice people on top of it. We will absolutely continue to use them and recommend them going forward, thanks for making our plumbing experience a great one! :)

Great service. Followed through with phone calls to keep us updated with the status of our call. It was an emergency call and they really helped ease our discomfort

They were prompt in arriving, explained problem and price, and fixed the problem as promised. Yes, I would certainly call them again.

Came on time assets the problems gave options with quote. Completed job quickly left area clean

Always kept me up to date on my request, technician status and the tech, Tucker, was fantastic to talk with/discuss the repair needs, costs and expectations. Will use again!!

The staff from Mr Rooter were very responsive and the individuals that came out to address our issue were extremely professional. They provided us with good options at what I thought was a more than reasonable price. I plan to use them again and would recommend them to anyone with plumbing needs.

Very timely. Next day diagnostic and water heater replaced 2 days later. Never had to ask where the plumber was, never had to question the service quality, never had to fear being overcharged. One of the best service appointments ever for a major household item. Excellent!

Unclog sewer line. Good response on a Saturday and got the job done. Technician was thorough and communicated well.
My only concern: Initial call (to perhaps phone center) told me that they do not work on weekends but I called back and got the local office who said that they can.

Mr. Cody was our tech and he was wonderful!

Quick and professional.

Exceptional work was done to a main water leak. Not only did the tech(s) know where to look but advised of other companies to come and better locate exact location of a major leak. And they went out of their way (I mean going to another outfit) to get the right parts and have them assembled properly based on our water line (older home).
The integrity and professionalism of these fine young men (techs) and the very nice ladies at the office tells me that this company has high standards in quality service and respect for their customers. I will be a returning customer in the future.

Mr. Rooter fixed the problem as they said they would. They were on time and professional. I want to give a special shout out to Jeremy who was friendly and patient and a pleasure to be around.

Technician was fast, friendly and explained everything in detail. Will definitely call them again should I have plumbing issues again.

Joseph was polite, knowledgeable and efficient

Mr. Rooter was the only company that was able to get out to my business when we needed them! Called 8 places and they were the only ones. Communication with the tech was great, he kept me well informed and got the job done!

I cannot believe I already forgot her name- I want to say it's Aiesha ? Woman with tatted arms, blue streaks in her braids. She was amazing. So knowledgeable, relatable, and went above and beyond to diagnose my issues.

Nick was my plummer. He was very knowledgeable, professional, proficient, and courteous. Not only did he do a great job, but he also helped teach us a thing or two about maintaining the plumbing in the house to prevent future plumbing issues.

Called them to clear out an overflowing downspout system under the house. They went way above and beyond, even crawled through a very small crawl space to investigate. Would definitely recommend!

Came so fast, installed so fast, so amazing since we just had guests arrive! Will call again!!

Exceptional professionalism from the initial phone call to the service technician. Lightning fast service, full transparency regarding charges. Would I recommend them..... YES! Would I use them again? I wouldn't think of using anyone else!

Very knowledgeable technician, easy scheduling, on time work!

Easy scheduling! The plumber was on-time and very professional. The price seemed reasonable, and he did a great job.

The plummer (Kate) was very timely, polite and courteous. Explained clearly everything she was doing. She took a moment to greet my dog so that she’d calm down. Was very patient with my extremely curious kitten always being in the way.

We've used Mr. Rooter many, many times over many years and have always appreciated how they do business.

The plumber for Mr. Rooter was extremely nice and professional; very efficient and thorough. Would recommend for sure!

They did great. Helped me when I needed it the most. Words cant Express the happiness. We had no hot water for 2 months

very help. Took care my problem right way with professionalism. Greatly appreciate for the help.

They were at my house within 90 minutes of first contacting them. Scotty explained everything he was doing and had the clog cleared in about 30 min.

This is the second time I’ve used Mr Rooter. They were responsive and fixed the issue. Cameron was informative and pleasant

Professional, experienced plumber who went anove and beyond. Mr. Rooter actually got a plumber out early to fix my leaking toilet. Will definitely use next time I need a plumber and have already spread the good word to others.

Spendy but desperate. Very professional.

Analysis & inspection of noise in water pipes. Very pleased with all-around service, explanations, and cost.

Mr. Scottie Parks was our repairman. He was super helpful, explained things in detail, went above and beyond. His work ethic is not something you see everyday.

Called about drain. Had service professional out within less than an hour and resolved issue. George was friendly and a good listener. Highly recommend this company.

**Please take the time to write a good review for companies. It is tough times out there. Also never know if your positive review mentioning the employees name could get them a raise, bonus, and/or promotion ☺️

Our technician Adam, was on time, professional, friendly and able to trouble shoot the problem quickly. We are so grateful for this help. Having a plumbing crisis on a Friday night was the last thing we wanted to have to deal with. He made the situation so much easier and less stressful. I will recommend Mr. Rooter to my family and friends with confidence.

Tech Richard Catlin was incredible - very knowledgeable - explained every step in his work - was helpful in giving info for us to know what was being done - very glad we called

Definitely on the pricey side, but they got it taken care of quickly and easily. From my first phone call to the end of the job being completed was maybe 3 hours, most other places I called couldn't have anybody out for a day or two or even a week. Dude was super friendly and helpful too.

Kitchen sink backed up along with bathroom bathtub (ick).Contacted Mr. ROoter Friday evening and scheduled an early Saturday morning visit. Tech arrived as planned. Very personable and hard working. Our issue was more complex than expected and 4 hours later the clog was pushed through and cleared.

Cleared plugged rain drain pipes

Great service and cost was exactly as quoted in spite of some additional work needed.

The tech was super helpful, explained everything and made sure I understood my options. He also gave me good sound advice in terms of where to get quality replacement parts and/or new faucet when needed. I recommend!

Replaced sump pump

George was super helpful and smart and fixed it.

Great customer service!

We had a yard drainage issue. Tree roots! They arrived the day after our call, assessed the problem promptly, and provided the necessary repairs as quickly.

Justice up soon after initial call on a Sunday. A seemingly small job (<1 hr) turned into a big one (5 hrs), but he kept at it until it was complete.

Very quick, very helpful, took care of the all the problems right away. Called on Saturday, had new water heater Monday morning!

Jason did a great job! He was available the same day I called, knew exactly what the problem was, gave us two options for resolving it, gave us a year warranty on the work just in case it came up again, looked at areas around the problem and gave us a quote to solve two other problems that we didn't realize that we had and should eventually address before a big problem shows up. He is polite, capable, clean, respectful, transparent, trustworthy, and a pleasure to work with. Thank you!

The customer service and professionalism was unparalleled. The plumber was knowledgable and thorough. Highly recommend

Always a 5 star experience with Mr Rooter!

There are numerous boxes to check off when being satisfied with a company who you fork over thousands of dollars to. Mr. Rooter Plumbing checks off most of these with satisfaction.

The employees are great; friendly, professional and treat your pets and family with care and respect. The three individuals (two visits) were great. Communication was detailed and clear (although sometimes after something was done).

For our specific situation, we had two major issues. One was that our water heater was on its last leg. It was over 20 years old and could have gone out any day, truthfully. So the original issue was that it needed to be reignited.

The pilot light somehow had gotten turned off and I could not get it back on with a few tries so I thought it was toast. During the first visit they reignited it and it worked fine. That was around $320. A bit steep, but worth it for me to learn i could do it myself if it were to happen again. During that trip, they quoted me for another a new installed water heater with a few add-ons I wanted ($2,400).

The second issue occurred a few weeks later. Our master bath toilet wouldn't stop running. I knew it was probably just a part, but we were getting new flooring in our upstairs bathrooms and figured they can come out, fix our issue at the same time they install our water heater. All those needs i figured maybe we could get some kind of deal?

They set the two toilets upstairs, replaced one fill part in the master and a few small parts for around $1200. So much for a break on price.

They did end up adjusting a few things and we received a bit of money back, but I would think for a company who is here anyway, we should have gotten the toilets set at no cost. Or at least a significant discount.

Overall, I'd say they are expensive, but they are also professional and do quality work. I don't think Mr. Rooter is any different than other companies in their pricing and lack of major discount in situations like ours, but they are a solid company to work with.

Communication was great from dispatchers to plumber. Plumber understood the issue, made an assessment, recommendation and quote. Was very thorough with repair and showed me what he had done. Highly recommend.

I love how responsive this company is. I sometimes have zero notice of needing a plumber and they have been very responsive. Love their customer service!

I used to dream of finding a plumber / plumbing service I could love and heartily recommend to friends. My dreams have come true with this crew of courteous, kind, hardworking, on-time, and HONEST professionals. They recently cleaned out a drain for me just an hour or so after I called. They have the client's best interest in mind -- how refreshing!

I got a bid from them a while back for an expensive job (recommended by realtors and house inspector) which they determined was unnecessary. They could've taken on the work and made some money, but instead, they helped us get to the truth of the matter and we didn't have to do the messy, expensive job. How often does that happen? Seriously.

This company is great and I'll call them every time I've got a plumbing, drain, sump pump, sewer line, etc., need. Hooray!

Very professional. Highly recommended.

Cameron handled the leaky pipe very quickly. He was very friendly and polite.

Justin was fabulous. We Had a drain problem and saw him down the street on another job. He directed me to call dispatch where I put in an order and Justin was there in 20 minutes. He went the extra mile and solved the problem. Thank you.

Both bathroom sinks completely clogged. Scotty came in, assessed the situation and cleared both sinks.

They worked us in on short notice, we’re super helpful and informative, and quoted our repairs at half the price of the last plumber we saw about the same issues.

They were communicative, positive, helpful and got the job done. Brian is the best!

Excellent service from Tucker, he was very professional, helpful, and went above and beyond to assist with an issue with our bathtub. I would absolutely use Mr. Rooter again because of Tucker.

After dealing with other vendors that would have had to wait weeks to come out and fix our Water Heater issue. Mr. Rooter come out after the first call that day. The tech was very personable and knowledgeable and helped with the home warranty company. I give them A plus service. I will be using them again.

Friendly folks, careful with masks and foot coverings brought in their own floor mats,

It was done quickly and efficiently

Excellent

great initial service to tack down a sewer pipe prole with camera. waiting for that estimate . we will see at that estimate for sewage line issues.

Came in a very timely manor. Was very impressed in service. The service professional was very knowledgeable and did a fabulas job.
I would highly recommend

Came within an hour of the call and reviewed the work needed before we had to committ to paying anything. They had the equipment to do the job and the knowhow to diagnose it correctly and fix it completely.

George Curtis was sent to my home to for what I was told by others a $1000 job. His skill saved me $500 shout out to George and Mr rooter

Came out same day for an urgent issue, and also did some other work we needed to get done. Very professional and effective.

Fast, friendly, informative throughout the process. and respectful of my home.

I’ll definitely keep Phil Boehm’s card in my household resources.

Very nice polite and friendly. He was very knowledgeable and did clean work. We were happy with the work and with the cleanup. I would recommend this company.

This is the second time that we've needed the services of Mr. Rooter, and both times the experience was outstanding. The personnel that we dealt with were professional, on time, responsive to questions, and pleasant to deal with. I hope we won't need a plumber again, but if we do, we'll go with them!

Was so pleased with my service I got to hook up my disposal which needed pipes to be modified. Got it done faster than I thought it would take. Tech was very friendly.

Showed up in less than an hour of calling in for service, very friendly and no mess.

Difficult job technician was very thorough

I received amazing service from Jason at Mr. Rooter. He cleaned all of my drains including a nasty fat clog in my Kitchen drain that was preventing me from using my kitchen sink. He also spent some time snaking my shower drain since the previous home owner cleaned their dog often in the shower and it was draining extremely slowly. He saved me tons of future work and I feel better knowing that my drains are clean all the way down to my main line. I would recommend this service to others in the future!

A few days prior had the pipes/drains under my house replaced and the plumbers couldn't unclog the bathtub drain after replacing the tub drain.
Called Mr.Rooter and within the hour someone was here and in less than 10 minutes from being here had the drain cleared.

We had a leak in an upstairs bathroom. Down through a light fixture in the lower level. Chris was on time. Got right into the issue & took a very short time finding the problem. Even though he could have told me a more expensive way to fix the problem was necessary, he chose to use creative thinking & fixed it on the spot. Yes, I would recommend this company!

Mr. Rooter came at within an hour of calling. Plumber was bery good. Explained everything and did excellent work

He was wonderful! Came and got it done right away, even on a Saturday. I was very thankful.

My hot water heater started leaking on Saturday afternoon, and I called a few plumbers who were unable to help me right away. Since I have a baby it was necessary for me to have this repaired ASAP. Mr Rooter of Portland informed me that there was an emergency opening and they were at my place within the hour.

The man they sent was so kind and professional. They needed a special permission to install the water heater since I live in a townhouse, but they were able to make it happen the following day.

Again, they were VERY friendly, professional, and did quality work. I’d recommend this business to anyone!

I had emergency situation happened with our kitchen sink backing up and they were able to come the next day. Scottie was very friendly, professional and efficient! I don't think I've ever had someone, so nice, do such great job!! And my cats totally loved him!!!

Had a drain clog in my Airbnb and little time to get it done before the next guests. They showed up the very morning I called and got it done.

The plumber was on time (Monday morning at 8:00 am, explained what he would be doing, provided the amount that would be paid and finished the job professionally. Good job.

prompt & efficient service, well do!

Rick and Scottie were terrific to work with. Both brought expertise, persistence, thoroughness, and care to the job. Both excelled at eliminating potential sources of some existing water damage, and in addition a slow drain is slow no more. Zero upsell pressure. I’d definitely work with Mr. Rooter again.

Great experience with these guys. Called on a Saturday and they had someone here the next day, by Monday I had a new water heater. Great follow through, would definitely use their services in the future.

Scottie was fantastic as always. Very professional, friendly and consumer focused. I highly recommend!

They responded to my call very quickly, and the man they sent was very nice and efficient!! I would recommend them to anyone!

Great customer service! Highly recommend.

new diverter was put in the tub faucet.. thorough and professionally done but $507 seems a bit pricey for a 30 minute call and repair service.

Professional, friendly service. Got the job done quickly. Provided advice about alternatives to future kitchen sink issues.

Our outgoing sewer line had backed up. I called Mr. Rooter and they came out that same day within a couple hours. The technician that showed up was very polite, knowledgeable, and gave me a good idea of best/worst case scenario and cost associated with each. He was able to fix our issue with an hour or two.

Scottie was prompt professional and wasn’t pushy on what needed to be done to resolve our plumbing problem. He did his best and that’s all we could ask for. Thank you for your help!!

Extremely prompt service on a Sunday evening. Great technician. Problem diagnosed and resolved.

Really an excellent experience! Will definitely use again. So quick to get someone out to the house! Maya and Nathan were so friendly, polite, and professional. Would recommend to anyone.

Technician did a very thorough job cleaning out our main drain

Mr Rooter came out to clear one of 9 outdoor storm drains in our house, handled easily. The work uncovered another problem that required a second (warranty) visit. In short, the service pro, Jason, was great. Friendly, very professional & knowledgable, completely owned the work, untangling a messy drainage layout, and went above and beyond. Highly recommended.

Excellent plumber, very professional!

Devon was very polite, efficient, and friendly

Very patient and helpful!

Our water heater died and with 5 people in the house that is a rather urgent situation. The holiday weekend was approaching and I couldn't get a response from other companies. I almost gave up but decided to give Mr. Rooter a try. They had a service person (Kevin) at my door within 30 minutes! I didn't hear back from the other companies for 3 days. By that time, Kevin was already installing my new water heater! In addition, the service charge for diagnosing the problem was 40% lower!

Mr. Rooter was able to fit me into the schedule on the same day. The plumber was fast and courteous and left no trace of his work other than a professional job that will last much longer than the plumbing I could have installed. Highly recommend.

Very expensive but Justin was very nice and fixed our problem.

We had an emergency leak at the kitchen sink faucet on a weekend. Called Mr. Rooter because they advertised being open on weekends. So glad we did. Annie and Mayra took our info and scheduled us for same day service. Rick appeared quickly and immediately assessed the problem, got together the needed parts, and put in a new faucet. Made us all very happy. No more mopping up every hour. Very pleased with quality service.

This was my second time working with Brian from Mr. Rooter. He is respectful, efficient and solution-oriented. His team removed an old cast iron bath tub, install the new tub and replace all my water pipes and shut off valves. They did good work and left the house clean. I will continue to use Brian and team for my plumbing needs.

Great

Quick response, on time, thorough, positive, polite, effective.

They were professional, helpful, punctual & were mindful of keeping things clean as they worked. We have asked them to look at the pipes in our rental house to see what can be done there.

I cannot say enough good things about our emergency service this week. He went above and beyond and even answered a question related to something else that had not been done properly by a different company, completely unrelated to the clogged drain. He had a positive attitude, was knowledgeable and just a really great help for us. We will definitely be using them again for any services that would apply.

Very positive. Chris did an excellent job. We will call Mr. Rooter in the future for any plumbing issues.

Cody was awesome and very professional.

We manage a local restaurant and utilized Mr. Rooter Plumbing for our preventative maintenance hydro jetting of our floor drains and sinks. Joe and his team are awesome to work with and we highly recommend them. Thanks, Joe for all you do for us! 10 stars! Looking forward to continuing working with you guys in the future.

Wonderful experience

The gentleman was very professional and detail oriented. Much appreciated

They have always been good for us. On time with a lot of explanation and professional. Good folks here.

Super professional and clean. He wore a mask and gloves the whole time, I felt safe having their service person, Aaron, in my home.

The team I worked with was AMAZING I appreciate them to the fullest they had professionalism, were very informative, and also sympathetic to my issue we had a previous plumber come out he made a huge mess and even dug up my neighbors yard to find the issue (that wasn't there) When Mr. Rooters team came out they assets and fixed the issue the same day. My assessor even filled the hole in my neighbors yard, I can't say enough good things to express my gratitude for their help when I needed it the most.

He arrived on time, wore shoe covers and put a cover on my floor to protect it. Plus he did an excellent job! Will be using them again!

Great job and friendly people.
Only complaint is I find them high in the price Dept. EJRoe

Excellent and honest professionals.

Mr. Rooter was able to schedule a plumber within a few hours of contact. Chris identified the problem, provided options and associated estimates, and completed the work in a timely manner. The process was painless and pleasant.

Contractors working on the outside of the house, last Friday evening, drilled through a stud that had a water pipe running through it. I called 16 different people to come out to fix the problem but only Mr Rooter responded and arrived on scene in less than a hour. Cam saw the issue, gave me an estimate and once I signed off, he went to work. He was clean, precise and very professional and we had our water back on in no time. If not for them, we would have been without water for at least the entire weekend since no other plumbers work on the weekend. Cam even pointed out a couple of other issues seen that he could help with and sent me an estimate the next day.

I've used these guys a number of times and they are fast and responsive. I called on a Sunday night and they got there immediately. Enough said!

We had an unexpected 8 gallon per minute leak due to a rupture in the main line. I called Mr. Rooter and they were at our home the very next day to determine the leak location. This was located in a difficult area under concrete and they explained that entire process in detail and provided an estimate and turn time right away. The process was extensive but it was obvious the Mr. Rooter cared and worked diligently to repair the issue. I highly recommend them.

They came to my house at 9:30 PM to unclog my toilet. A real lifesaver!

John was efficient and was able to fix my leaking outdoor faucet. He was knowledgeable and was able to find the hidden source of the leak. He came within an hour of my SOS call! I'm very grateful and impressed overall.

I would highly recommend Mr. Rooter. The technician was on time, professional and completed the job quickly. He took the time to explain to me exactly what the issue was. He gave me a bid prior to starting the job; very reasonable.
Thank you Mr. Rooter.

Great service! Hot water tank installed within a day. Recommend them 100%.

Best plumber i have ever had!! Jeremy was a rock star.

Very professional and also quite knowledgeable about some other kitchen issues we are dealing with.
Highly recommend!

On time and finished quickly!

Great and fast response.

Out plumber (George) was great. Do you walk this through what he was going to do to fix her problem and then did it. He was very respectful of our house and took great care to clean up after himself. He also gave us advised avoid this problem again! And he was just a nice guy!

Professional, helpful service! Don’t bother calling anyone else!

I can honestly share a great experience, I was unable to locate my sewer line clean-out on my house. I had had 2 other plumbers try to locate unsuccessfully. Mr rooter came out and was not only able to locate it but was also able to unblock my main line clog the technician was great and was very professional. Great service at an affordable price. I will only call Mr. rooter in the future for all my pluming issues.

Excellent Service!

Expensive but extremely reliable.

Very professional but, very high priced. I was quoted almost $800 for a fairly simple clogged drain that need to be cleared and reseat a toilet. Way overpriced for 2 hours of work. i turned down their estimate.

La atención fue estupenda y muy profesional.

Answered the phone, arrived within 2 hrs and did a great job. Would highly recommend this company.

We had an urgent need for a plumber when sewage came up out of our basement shower and toilet! Mr. Rooter sent us Aaron, who was professional & helpful, got the job done, and answered our questions all along the way. I would recommend Mr. Rooter to anyone in need of help with plumbing.

My leaky kitchen faucet was rapidly replaced with a high-quality Delta unit that looked very nice with the sink, etc. It was expensive, but the job was done professionally and within a few days of my call.

I had them over mostly for a slow drain in one bathroom, which they scoped and flushed, fixing the problem. I had been wanting to get the toilets replaced so got that done too. While waiting for one of the crew to get the other toilet the others cleaned out the tub faucet cartridge and attached a sink stopper to its linkage. Well worth the price because they go above and beyond. Highly recommend and would hire for future work.

We were having a back up from the showers and toilet, we had water all over, I called and they said it could be 2 hours or sooner if possible. We received the call that the tech would be here within 20 minutes and he was on time and cleared up the backup in a timely manner. He was very professional and explained everything he was going to do and then when finished he explained what was done and how to avoid further backups.

Our technician was excellent, thorough, friendly, and detailed. I asked for a card so I could refer
others to this business.

From initial call through work completed the communication was outstanding! Cody was a great problem solver and technician and gave us all the options for repairs to consider. And it was so fast, they were able to come same day which I did nit expect! Trustworthy and we will use them next time in need!!

Excellent from start to finish with Chris Moore’s work. And, I got a positive report using camera/locate underground, which I’d been fearing. You don’t figure highly enough the value of the ‘Peace of Mind’ that comes working with people who know what they’re doing. For myself, that’s well worth a reasonable house expense cost. Highly recommend Mr. Rooter Plumbing!

Fast, spoke in common terms so that I could understand!

We had a motel production washer that had a backflow clog in the pipe. Tech responded immediately to my call for service and came out within a couple of hours. He was professional, wore his PPE throughout the service, explained what the issue was and discussed thoroughly with me what the process would entail. When finished he made recommendations for further service that would help prevent a repeat of that particular issue. Really like these guys! Thanks so much Mr. Rooter!

The men who unclogged our sink drains were very personable. We appreciated that they came on Sunday. We also liked their flat rate with no weekend rates. Our drains are working fine now so we're happy,

Jeremy was great. Very professional, friendly, and cleaned up after himself as I would expect. Thank you!

Service was informative, professional and kind.

The tech was amazing and helpful!

very good and knowledgeable would use them again

Jerry Healy was knowledgeable and worked hard on my problem. He gave recommendation for permanent repair.

Kate did a great job. She discussed the services, made recommendations, and performed the services in a very professional manner.

Changing a plastic compression valve to a metal/brass one under my kitchen sink is a 15-20 min job. They charged me $430 for it. They don't give you a quote over the phone. They charge you $85 dollars for checking out the job and give you a quote and waive it if you accept their quote.

Overall I think it's very expensive 🫰

Professional, courteous, and on time. Will definitely reach out again!

A great company to use.

Great customer service, including prompt scheduling and time arrival communication! Their office staff when the extra mile to call 2 different numbers to find me and communicate information. I highly recommend them and I will definitely be using them in the future!

Jeremy West came out and he helped me locate the problems and also gave suggestions on how to go about fix the issues. He is very knowledgeable and a good guy to work with. Thank you Jeremy

We thought we needed a sump pump installation ($$$$), but after their inspection they proposed a much more cost effective solution. They were able to complete the work the same day of the inspection, and explained everything to us along the way. We’re very happy with the service provided, and will continue to call them for our plumbing needs!

Trina got us scheduled quickly and Phillip was fantastic!

Had the main sewer line hydro jetted and inspected. The technician was very personable and did a terrific job. I highly recommend them.

Very prompt and professional. Their quote was very competitive and their work was thorough. Good cleanup as well.

We have used Mr. Rooter multiple times. They are super responsive and incredibly well priced! They will be the first ones we call the minute we have another plumbing issue.

Very quickly diagnosed the problem and fixed it.

My technician was Tucker and he was GREAT! He answered all my questions and explained everything to me. He was fast and efficient and my shower is no longer dripping!! The price was right too! I can highly recommend Mr. Rooter Plumbing of West Portland!

Rick was able to install my new toilet and navigate some manufacturer issues along the way. He also installed a new garbage disposal with no issues. I have done business with Mr. Rooter before and will continue to do so based on his quality work and great customer service.

Same day nice guy

Our plumber was very attentive and answered our questions about the plumbing issues we had

OMG. I had a kitchen sink and bathroom sink clog. I called another company and they said they would send someone out that day between 2-6pm. I waited missing a dinner with friends. They called at 6 to tell me the technician was running late and they would reschedule for the next day 10-2. By 2 I was a wreck. I looked on the internet and called several companies. The only one that answered in person was Mr Rooter. I explained what had happened. A technician was available and they would send them out in the next 1/2 hour. Cody showed up in 20 minutes. He was efficient and got right to work. I explained that we were missing our granddaughters 3rd birthday party, he said he thought it would be quick unless something else was wrong. He explained what he was going to do. He have us an estimate and got right to work. He had both sinks flowing in no time. He cleaned up everything and explained what to do in the future to eliminate the need for future visits!!! Great, quick, friendly service! Our new go to company

We called the day after Thanksgiving, and I was worried nobody would be able to come out that day, but they sent someone over in just a few hours. Rico from Mr. Rooter was super nice and got our garbage disposal fixed in no time, and even cleaned up afterward. The price was totally reasonable. Hopefully we won’t need a plumber again anytime soon, but if we do, it’s going to be Mr. Rooter.

George was patient, knowledgeable and made our complicated plumbing issue understandable. Estimates were right in line with competition.

Water line from curb meter to house started leaking due to Doug fir tree root expansion. Occurred on a Saturday when few plumbing establishments have staff working outside normal business hours. Called numerous companies and Mr Rooter Plumbing of PDX was only company that had technician in area. He arrived, assessed situation, gave rough quote to repair, checked available supplies in his service truck, and then began work. Designed and implemented a solution that will keep tree root from compromising water line for many years to come. Tested his solution and cleaned up site, payment was made and off he went to next customer. Not least expensive but you get what you pay for.

We had an emergency plumbing leak/flood situation over a holiday weekend and were very grateful Scottie was able to come out to diagnose the problem. He was very professional, respectful of our home, left the work area clean, and did a great job explaining the problem to me. The team that came back out to fully fix the problem with Scottie were just as great. We are very happy to have our plumbing back and appreciate the great customer service along the way from this team, and Desiree in the office. Thank you!

On time, clean and polite. The gentleman who came, Cody knew what he was doing and fixed the shower drain quickly and professionally. I recommend Mr Rooter and hope you are lucky enough to have Cody do what's needed. Excellent firm, fair price and responsive. Thanks!

Repair services were rendered professionally, conscientiously, and with dispatch.

Journeywoman Ms. Winters was extremely professional and knowledgeable. She made my mother feel comfortable and never man-slpaned a thing. Thank you for that.