SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, 24/7 Emergency Services Available, Clean Installation, Cleaning Up, Clogged Drains, Clogged Kitchen Sinks, Comprehensive Services, Damaged Water Lines, Directional Boring, Drain Cleaner, Drain Line, Dripping Faucets, Emergency Drain Cleaning Services, Emergency Plumbing Solutions, Emergency Repair, Emergency Services Available, Fixture Installation, Fixture Repair, Free Estimate, Galvanized Steel Piping, General Plumbing Services, Grease Traps, Heater Working, Hot Water Supply, Hour Emergency Plumbing Services, Household Plumbing, Latest Plumbing, Leaking Faucets, Low Water Pressure, Main Water Line, Major Plumbing, New Pipes, Our Plumbing Services, Overflowing Toilets, Plumber Inspect, Plumbing Inspections, Plumbing Installation & Repair, Plumbing Issues, Plumbing Job, Plumbing Leaks, Plumbing Maintenance Services, Plumbing Problems, Plumbing System, Regular Maintenance, Regular Plumbing Inspections, Repair Call, Repair Sewer Line, Repairs, Installations & More, Residential & Commercial, Residential And Commercial, Routine Maintenance, Sewage Backup, Sewage Systems, Slow Draining, Tankless Water Heaters, Video Inspections, Water Line Leak, Water Line Maintenance, Water Line Problems, Water Line Repair Or Replacement, Water Line Specialists, Water Line Systems, Water Meter, Water Pressure, Your Plumbing Service, leaking water line,
Reviews
Michael Bateschell
2 years ago
Royal Flush plumbing installed a hot water heater with a lot of nonstandard issues and complications. They were on time, courteous and professional. Initially they had hooked one of the nonstandard pipes incorrectly, but when they were informed of they came back within a few hours to fix it and now everything is working perfectly.
Bernice Cannistraci
4 years ago
We would HIGHLY recommend Royal Flush to anyone looking for fair quotes, integrity and efficiency. We received a very competitive quote from Mike for a sewer line replacement. He called back in 5 mins, and made it out to the house same day to assess the work. He gave us a detailed explanation of the problem and process to replace. We were sold on the quick turn around and 10 year warranty. While the line was being replaced we found the water main was rusted out and leaking. Mike cleared his schedule for the next day and completed that unforeseen job in a single day so we could get the house on the market. While the issues we faced were upsetting, the assistance Royal Flush provided made the process as painless as possible.
On time, on budget, and professional. Plumber did great work. I would recommend them to anyone.
Very professional, knowledgable, and friendly - will definitely call them next time!
Kelly Linstrom
2 years ago
We had a great experience with Royal Flush. Eric was friendly and quick to respond to our issue. They were easy to work with and their quote was very reasonable.
The service was professional, on time, and I got a good explanation of the problem and potential fixes.
Bridget Prendergast
a year ago
Royal flush had great customer service and we really felt that they wanted to help us find the best, long term solution for our home. They had great ideas to turn a emergency sewer repair into upgrading the basement to be the most functional. They answered all of my questions very patiently and throughly and helped us understand our entirety homes plumbing. Their price was very similar to two other estimates we received, but their work was all inclusive (which others didn’t offer). MOST IMPORTANTLY they did all of the work in 1 day!!!! It was incredible! They left our yard looking great for the size of the hole they dug. Our only disappointment was that the next day the tree next to where they dug the hole fell over. I understand the hole had to be dug, but wish they would’ve communicated that the tree roots were damaged and it might’ve been a concern.
Overall we were happy with their speed, quality and affordable service. Would definitely recommend!
Harmony Drake
2 years ago
I had Royal Flush Plumbing put in a new sewer line. They were pleasant and easy to schedule with, came out, got the job done and collected their payment.
My only advice for anyone thinking to hire Royal Flush Plumbing is to follow up on the permits! I followed up a month after the job was complete only to find out that they never scheduled any inspections or uploaded their sewer line scope video for City review. I made 5+ calls to get this taken care of, only to be passed around and told that they frankly don’t have the time to deal with the permitting issues or City requirements. Of course, this is after they have been paid in full for the job. After the Building Official denied the inspection that I scheduled, they reluctantly emailed a sewer scope. They never rescheduled the inspection so I had to upload the video myself through the online permitting system and reschedule the inspection.
I was really disappointed by their lack of office professionalism. I understand they are very busy but that is not a good reason to not schedule inspections and leave permits open. Doing such can put the homeowners in a bind when it comes time to selling their home or filing home insurance claims.
Long sorry short, be prepared to follow up on your permits with your local jurisdiction and hold Royal Flush accountable for their work.
Jacqueline McIntyre
5 years ago
Royal Plumbing is the BEST! I called desperately trying to find a company to replace a gas line so my new range could be installed. I had grandchildren coming to make Christmas cookies and all other companies I called couldn’t do it until after the holidays. Kim worked her magic and had Rick coming back from another job to help us. He was professional as was his apprentice and both saved the day. I will forever be grateful to Royal Plumbing , and cookies were made.
Augustus Kim
7 months ago
Thanks for your awesome service.
These guys are a joke. Horrible service and absolutely childish irresponsible behavior. Go with Milwaukie Plumbing for a better experience.
Ted and his crew have worked on jobs large and small for me and they are reasonable and get the work done on time with no surprises. Strongly recommend. -Luke
Definitely recommend! Big shout out and major thanks to Royal Flush. Not only were they the first 24hr/emergency plumber that responded to me, they were professional, prompt, affordable and extremely helpful even after the pipe was repaired. Thank you, Ted, for coming to our rescue in such cold temperatures. Much appreciated.
Carrington Light
a year ago
We needed to replace our 100+ year hold sewer line. The team showed up early, worked quickly yet precisely, and were very professional throughout the day. I would highly recommend Royal Flush for your plumbing needs.
Kim the office manager was incredibly helpful!! Although the company itself couldn't help me in my plumbing situation due to my time constraint Kim was able to recommend somebody else who could. She went above and beyond, genuinely cared about helping me and found a solution that worked for me. Thank you so much Kim!!
These guys rocked it! I have been a construction manager for years so I've seen it all. Royal Flush plumbing exceeded my expectations. I called on a Monday and had a new sewer line and water line installed to my house by Wednesday afternoon. Ted gave me a fair price right off the bat, and then delivered on his word; no games, no need for negotiations. Thanks Royal Flush!
These guys rock. They came out to my house almost immediately, arrived right on time, and saved me a ton of money. 6 out of 5 stars.
l feel so lucky to have picked Royal Flush for my plumbing issue. I discovered I had a water leak at my main water line coming in from the street to my house. I got 3 quotes and Royal Flush was by far the best price with the best customer service. They were the only quote that I received where they did a complete assessment of the problem by crawling under my house and really giving me a clear picture of what needed to get done. The other plumbers just did a street level inspection without bothering to look any further.
So I called to confirm that I wanted to use them and by the next day, they had a crew on site at 8am ready to get the job done. They were on time and very professional. There was a small problem that I discovered later that day and they rushed out with a complete crew to get it fixed. And they did. It was great. I appreciate the owner, Teddy, responding to me so quickly, coming over to my house to check things out, and then getting the crew on-site. I couldn't ask for anything more. I will definitely use them again for any plumbing issues.
We have used Royal Flush for years. They are always our first choice for plumbing services.
I called about a water main leak and Royal Flush was there that evening to provide a quote. The work was done quickly and professionally, I would definitely recommend Royal Flush.
northon rodrigues
3 years ago
We have used Royal Flush Plumbing in the past, and we were satisfied with their services. May 29th, 2020 we needed a water pressure regulator replaced . I expected the cost to be around $350, but received a quote for $550 or less, but 1/2 hour later, the quote became $725.
We suggest you don't take a gamble with this company - it will be costly if you do.
We are remodeling 3 bathrooms necessitating drain relocations, new shower/tub, new shower installation, washer connection relocated. Additionally we had our home completely repiped.
Ted and his team are punctual, polite, educational, cost conscious for the customer, timely, and leave the worksite in impeccable condition.
Thank you gentlemen,
5+++ rating.
Jessica LeDoux
3 years ago
Ted and his crew are top notch. Their expertise, professionalism, and knowledge set them apart from their competitors. I have utilized their services multiple times and refer them a lot with only positive feedback from clients and friends about their service. Recently they performed a sewer repair and plumbing job for a client in SE Portland and she is very happy with their service.
Royal Flush gave us the best bid by far for a sewer line replacement then got us on the calendar fast and completed the work even faster. The crew was professional and efficient and the work was completed at the bid price. I would wholeheartedly recommend them to anyone looking to do a big plumbing job. We couldn’t be happier with them!
Jeremy Bodner
3 months ago
Maureen McGrain
2 years ago
Quickly isolated and resolved an outdoor leak for me, for less than what I'd pay for a leak detection service. So nice and helpful. Highly recommend!
Crystal Springs
4 months ago
Posted their business signs all over our neighborhood even though there was a sign a few yards away that explicitly states that its illegal. That tells me everything I need to know about a company that's supposed to be following building codes for a living.
Giovanni de Moura
9 months ago
The sewer line was totally blocked...Royal Flush came the same day and on the following day they returned to finish the job. I can't say enough about their professional ways of fixing the problems. Thank you Royal Flush....
Jacqueline Try
a year ago
Nice job. Very professional.
Eric Loechle
7 months ago
Katherine Mayo-Sorensen
7 years ago
4.5 stars
Ricardo came out to do our plumbing job today. He was so friendly and upbeat, a really nice person to have working in our home. He took his shoes off every time he came in and out of the house, and was very polite. The job took less time than I expected, and I was very happy with that. He cleaned up, explained how the new parts work, and went on to his next customer.
I had a 2 hour window in which he was expected to arrive, but a half hour before that window closed, I had a call from the office saying he'd be a little late. I wish I had known earlier so I could have done something more with my day, but overall, that wasn't enough to take away a star from my rating.
The office scheduler was very friendly. We both had forgotten the date and scheduled the job for a holiday. She called me back and got me in the first available time slot on the next day they were open.
I am glad I found a plumbing company that I can call on if needed.
Great guys that took extra steps to make sure the job was done exactly as it should be. I’d highly recommend them!
Excellent service. Eric arrived on time, did excellent work and left areas where he worked cleaner than he found them. We will call them back in a couple months to update our dated faucets.
The service itself was fine, they came out relatively quickly and did the job, hence the 2 stars. The cost and value are atrocious however. They were here for 30 minutes and charged me $450. I get that things are expensive these days, but almost $1000 an hour seems ridiculous. I could've understood $200 an hour with a one our minimum or something, but this was over the top.
Neither the scheduler nor the guys that came onsite mentioned anything about the cost being so high (or anything about cost for that matter) even if the job was super short/easy. Obviously shame on me too for not asking, that won't happen again. Lots of plumbers out there, I would choose another if I were you.
I called Royal this afternoon for an issue we were having with our toilet not draining. Right away they were super friendly and helpful on the phone, I told them the issues I was having and they told me they would have someone out to check it out. Not even an hour later and they were at my door! Ted promptly looked it all over and told me what he would do if it was his and I agreed. I thought then I would be then scheduled for a later time but instead they jumped right on it and had it done in less than two hours and had us back up and running! I highly recommend Royal Flush and will use them from now on for any plumbing problems!
Teddy and the guys at Royal Flush are really top notch. Great service and great guys too. Love to use them again and always recommend to everyone. Always good to call for quote or just questions. Thanks again.
Kaitlan Cooper
5 months ago
A father left this number as an emergency contact on his sons paperwork for a sports program I work for. When I went to use it, I thought it odd but some parents leave their work numbers. I was rudely talked to by a woman who answered. When I explained why I was calling, and asked if there was a man who worked there by the name he had given me, she chewed me out. I understand that sometimes, it’s an inconvenience to be called when someone seems to have the wrong number, but really, if you are getting paid by a business to represent them on the phone and to the general public, you need to maintain professionalism. Sadly, this woman has neither and it’s unfortunate that your business which is probably great, is so poorly represented on the phone to a total stranger.
Deborah Shifrin
3 years ago
Royal Flush Plumbing is one of the best in the Portland Metro area. I am a Real Estate Broker, and over the years, they have come through for my sellers and buyers on many occasions. They are the BEST of the BEST! I cannot thank you enough for all of the last minute situations you have made right!
My clients have never been disappointed. Royal Flush completed the job in ONE DAY even during these difficult times! Truly amazing!
Great work; friendly service
Benjamin Droukas
a year ago
Veronica Powell
10 months ago
Ted and his crew installed a new water service line in a tricky location. They bored a path through tricky terrain for a long distance. Not all plumbers had the equipment needed for this job but Royal Flush had the equipment needed and added us to their schedule in a timeline manner, understanding the urgency for the job. Job was performed and finished on schedule! Thanks Ted and crew!
daniel frenchko
a year ago
They were very friendly professional and
quick
Royal Flush provided great, quick service.
We had a sudden loss of hot water pressure to all our hot water taps. I posted a message to Royal Flush via their web page late in the evening. They called promptly the next morning, and Weston was on site within an hour.
The repair was done on that first visit. It was all very professionaly done, and we'll definitely be using Royal Flush again.
I had Royal Flush replace an upstairs toilet. Not only was Austin friendly and professional the service was exceptional. I would definitely recommend them and/or use them again if necessary. I thought the price for the service call and a 1 piece toilet was also very reasonable. In addition it is nice to use a local plumber. Thanks again Austin and Royal Flush for a job well done.
Crystal Beaver
3 years ago
Royal flush came out to do a small shower-piping repair. Good experience overall, scheduling was easy and communication ample. The gentlemen who did the work were professional and thorough.
I just bought an old house with galvanized steel water pipes and I needed the whole house (kitchen, bathroom, laundry room, outside hose) repiped with PEX and a water heater replacement. Ted called me back right away and came out the next day to do a thorough walkthrough and explain all that they were going to do. He gave me a very fair estimate and we scheduled the work for about a week later. The crew, Weston and Austin, arrived on time for the job and were communicative throughout the process. They finished the job on schedule and on budget and they cleaned up the job site before they left. I am so glad that I found Royal Flush and I will not hesitate to call them for all of my future plumbing needs. Thanks, Royal Flush!
Ann Spencer
10 months ago
The Royal Flush team is absolute pleasure to work with. From the person answering the phone to the plumbers that came to do the work-they were all kind, caring, friendly and efficient! They got me on the schedule next day. The guys that showed up were happy and eager to get the job done. I am so grateful to be able to water my flowers again! Thank you Royal Flush!
Eric and Casey were so wonderful! I needed some hose bibs installed for my garden and they came the next day and had them installed in a flash! They even pointed out how one of the previous hose bib was leaking and I'm grateful it is fixed now and I can save on my next water bill!
Eddie Francis
3 years ago
Ted and Casey came to our house to install a new tankless water heater. They were extremely professional and prompt, and were excellent to work with. Honest, hardworking and dependable. I would absolutely recommend them.
From the smallest repair (minor toilet leak) to the largest job (replacing a broken sewer line) Royal Flush is my Go To plumbing company both personally and professionally. Fast to respond and very Knowledgeable and Efficient.
Michael Macfarlane
7 months ago
A busted drain pipe over the holiday weekend.
They came in on Tuesday morning and fixed it up. Fast and efficient
Chris Schuett
2 years ago
Royal Flush quoted me quickly on septic decommission, city sewer hookup and water line replacement. Ted had the most competitive quote, so I chose them to do the work. He scheduled a time that worked for me and my tenants of my rental home. They completed the entire job in a day which helped reduce disruption to my tenants. They did a quality job on all aspects of the job. I will be using them again on future plumbing projects.
Betsie Droukas
a year ago
Royal Flush was able to fix a leak under our kitchen sink. They communicated with us via text to let us know appointment time and when the plumber were on the way. The plumber, Eric, was on time, kind, courteous and fixed it without a problem. Thank you! Highly recommended!
Weird place. When they come, the service is usually lovely, if rather expensive. However, making appointments is a nightmare and some of the receptionists are extremely rude, refusing to do basic callbacks or acting like you are a bother. They often claim that plumbers are too busy even for scheduled-out projects. Like, they're all busy, forever, I guess? I would have stopped dealing with them long ago but our landlord has some kind of attachment to them. The service is nice if you're always willing to wait at least three weeks and feel like you ruined the receptionists day by calling.
Carla Giancola
10 months ago
Shannon Martin
6 months ago
Brian did an excellent job. He was very polite, professional and did very good work. I highly recommend Royal Flush Plumbing.
Joon Chattigre
a year ago
Really efficient and knowledgeable. Highly recommended.
We had a late afternoon plumbing emergency and they were right there when we needed them. Fixed our problem in minutes. We have used them many times and we highly recommend for both small and large jobs!
Efficient and professional.
They helped me understamd the damage the GC had done, and gave me a map to solve everything
Sandy Hendricks
2 years ago
For your plumbing needs Royal Flush Plumbing is a good first choice. We have used this company several times and they always deliver!
Craig Godfrey
2 years ago
The team at Royal Flush fixed out sump pump issue in our basement. The term they used for the old sump system was it was a homeowner special. Ted and his team installed a sealed sump system that properly vents outside, I couldn't be happier!
They also installed a bathroom sink and fixed the kitchen sink drain. They were on time and explained everything that needed to be done and why, I highly recommend Royal Flush Plumbing!
Dylan Bumbarger
3 years ago
Replaced my water heater, it was difficult because of its location but I am very happy with their work.
Corky Coreson
7 years ago
Used these folks several times. In a couple of rentals and in my own home. On time, friendly, and fixed. A+
Susan Chapman
10 years ago
Ted Reynolds and his staff at Royal Flush are outstanding !
Old school...... knowledge, hard work, and personal integrity.
People who stand behind there work and do all they can to meet their customers needs with excellent communication and exceptional skills.
I highly recommend them for any plumbing need, commercial or residential
Elizabeth Harney
2 years ago
When it comes to plumbing, there’s no one I trust more than Royal Flush. My old water heater malfunctioned and started putting out scalding water late last night. I called Ted this morning and he came out, removed my ancient 24-year-old water heater, and installed a new one - all in the same morning. Thank you so much for your quick response, high-quality product, and great pricing. I also so appreciate your proactivity with handling the permits.
Jered Noonan
5 months ago
Ted, Kim, and Casey are amazing to work with. Ted is super knowledgeable about all things plumbing. They are affordable, fair, and friendly. I encourage everybody with a plumbing issue to call Royal Flush.
Gary Giesbrecht
a year ago
This crew repaired a basement sewer line on our duplex that was pending for sale and closing in 6 days. They were prompt, efficient, and their estimate was accurate and very reasonable. The property was very clean when they were done. I would recommend them to anyone.
Jerry Connelly
2 years ago
There are service only operation no retail
Professional & friendly people who care. Highly recommend.
Helpful yet way over priced.
Absolutely terrible. The workers were fine but the woman answering the phone was snarky after I made the appt. I asked what the charges would be and she said she could not give me an estimate until the workers assessed the problem. I understood that. She didn't disclose the basic callout fee however which in my experience is normal. It was a simple job as it turned out. The callout fee was $325, total bill was $425. Their location is approx 3 miles away from my location. It was not a holiday and I offered to wait another day because of a pretty heavy wind. I have a heavily forested lot and didnt want her workers in danger. She said that was not an issue. I think my (outside) pipe had broken several days before during an extreme cold. I had the water company turn the water off at the street so I wasn't in any huge rush. I made 3 phone calls in 2 days. One to schedule the service the first day, the next day to ask if they wanted to reschedule due to the high wind, a second one to ask if they were still coming as the appt was for 1 ish and they weren't there at 3pm. She was very snarky on that last call. Nasty lady.
Cannot say enough good about Eric and this company. Had a problem that another plumber completely screwed up. Royal Flush, though busy, had an opening and came out sooner than we expected. Eric was late because of a problem at another job, but found a problem that had literally just happened, diagnosed our original problem, and stayed late to fix it all and clean up the mess the other company made. When he needed supplies he did not have on his truck, the owner of the company brought it out to him so they could finish up that same day, plus cleaned up after themselves. Excellent people. You cannot go wrong with them.
Had an issue with a utility sink pipe that made it so we could not use our washing machine, so we were hoping to get the work done ASAP. I called Royal Flush and Kim was extremely helpful, telling me that she would contact her workers in my area to confirm they could stop by - two plumbers were at my house within the hour! They were able to both replace the pipe as well as make some necessary upgrades and provide some insights as to why they were needed. Both gentleman were incredibly nice and personable. Highly recommend Royal Flush!!
Ted and his team came to repair a bad sewer line at my clients' multifamily property we were selling. They were quick, on time, professional, and well priced. The entire team was friendly and polite and running to get the job done in a timely manner. Pleasure to work with.
These plumbers are pros! They explained what they were doing every step of the way.
Zechariah Nicholas
5 years ago
Cindy Gagliano
3 years ago
I had a broken outside faucet, water under my sink and a leaky hot water heater. Ted and Casey fixed all in a few hours. Great service.
I have had 2 negative experiences with Royal Flush, particularly with regard to professionalism.
Last year, we called them for replacement of the water line to the house: The new water line initially failed inspection because they did not use silicone at the entry into the foundation. They addressed the issue, but we experienced significant leaking from this hole, causing our sump pump to fail and flood our basement. They then patched the hole with globs of hydraulic cement, which stopped the leak.
Recently, we called them to repair a leaking cold water shutoff valve on our laundry sink and to permanently remove the toilet in the laundry room:
- The plumber arrived 30 minutes late; we were charged for 4 hours, though work was only done for 3.5 (and much of the time was spent replacing the hot water shutoff valve, which they recommended doing, and it turned out to be more difficult than expected).
- After running out of time, the plumber called someone else to finish the job. The guy finishing the job apparently used one of our towels to clean up the cement he poured where the toilet was removed, and then tossed the ruined towel behind the water heater.
- Although I warned the first plumber against it, one of them let out my indoor-only cat, who needs insulin injections twice a day. She could have died if I had not found her and brought her back inside.
- For some reason, they turned off the circuit breaker to the hot water heater, which we didn’t realize until we all got cold showers the following morning.
I was given a small discount afterward, but I won’t be calling them again.
I reached out to these guys because my real estate agent highly recommended them, and they gave a quote that was nearly half the other quotes with more information and a clearer scope. I felt like I was back in the Midwest working with my neighbor. These guys were honest, very responsive, no nonsense, and did excellent work. They also worked hard to avoid as much damage to my landscaping as they could while replacing the entire sewer line from street to house. They explained everything to me in laymens terms, gave me options, and we're super respectful (no mansplaining). Also good humored. I'm definately hiring them back for a list of other needed of plumbing work. Thank you Royal Flush!! And love the clever name!
Gretchen Stangier
3 days ago
Their service level is great. Good a problem solving.
Charles Mansfield
4 years ago
Similar to a previous review, called & left message. Kim called back, left message for me. Called and left message again, no one called. Went with another area plumber.
Royal Flush plumbing is amazing! They completely saved my hide! I had a crisis that needed to be solved in a very short window of time and they went well out of their way to make the fix. They are professional, incredibly helpful, and really nice to deal with. Ricardo rocks! I wish all of my experiences with plumbers were as good as Royal Flush! Kim, thank you!!!
Called Friday night as our water main was broken, Ted was out Saturday morning providing me with a bid and a schedule for Monday repair. 4:30PM Monday and we have water again! Could not be happier with the service from Royal Flush; no water to full new main line in this short of notice, incredible! Could not recommend them enough. Thank you Royal Flush for getting us water again! TWalton
Great experience with these guys!!! My new go to for plumbing .
Kathy Selvaggio
a month ago
The plumber was on time, professional, and honest. I trusted his diagnosis, and his recommendations. But I am VERY upset that I was not informed in advance that the service call would run me $385, for what in the end amounted to tightening some seals with a wrench for an outdoor spigot that was leaking both outside and inside. I relayed this to him and told him I should have been informed by the person who scheduled the appointment, who simply told me that they would not give free estimates. When I tried to call her back to complain and was upset, she refused to hear me out and hung up on me. Very bad customer service.
Marc Davidson
7 months ago
Justine Kingston
12 years ago
Royal Flush completed my sewer line replacement Dec. 29th, 2020.
I can't believe they finished the work from the house to the street in
just one day. The price was right and everything is still working perfect.
Choosing the best company was very hard over ten bids I collected till
Royal Flush Plumbing won my trust. Ila H.
Tamra Dimmick
3 years ago
Ted and his crew are honest, efficient, and energetic. Prices are fair and workmanship is excellent in my experience. I recommend Royal Flush routinely to clients for sewer scopes, plumbing repairs and full re-pipes. Thank you for your responsiveness and integrity!
Listened to the problem that I was facing. And professionally suggested a better way to get it resolved.
Ted is a great owner. He always goes the extra mile and even works after hours when his clients need him. We will always go here.
Sandra Andrews
10 months ago
Just beware that their minimum charge, even if they don't find anything wrong and are at your house for 20 minutes, is $375.
Eric and Austin installed a whole new water line from the meter to the house for me. They were easy to communicate with informed me of what they would do and they came out the next day and got it done for a decent price. Kim in the office was also helpful and friendly. I will definitely use them again if need be and will refer anyone who needs their services!
Kristin Donkin
2 years ago
The guys were very good and professional. The job was done in a timely manner and made it look nice. They didn't mind that they had an audience of little children watching them from the window. They would talk to the kids a bit and wave.
Johannesson Magnus
3 years ago
This plumbing company is not only professional and very informative during your project but also very clever with their slogan! Love the name, love the service, very clean and respectful. I would recommend this plumber to anyone needing an honest opinion on your plumbing needs.
Ted saved the day! When our water heater quit, he was able to bring and install a new one the same day. This company’s professionalism, timeliness and pricing was beyond compare. There is no one I would trust more to call in a plumbing crisis! Thanks Royal Flush crew!
I was forced to use Royal Flush approximately 3 years ago when my water heater went out on Thanksgiving. The owner of the company was easy to deal with and ultimately installed a water heater for us the next day. When he left everything worked fine, but he made some comment saying something like “it would not pass inspection from the City.” That left a weird taste in my mouth.
Over the next couple years random things happened in our house, and various water/heating companies were called into help. Almost all made a comment about the way the water heater was installed. Fast forward to this week...I noticed my water heater was leaking from a fitting and causing damage to my sheet rock. The fix seemed easy, but I’m not a plumber and I know my limitations. I contacted Royal Flush and spoke to “Kim” who I’ve always thought was less than average at customer service and she again did not disappoint. When I talked to her I explained the issue and she told me the water heater was covered under warrant and they could not help me out. She provided me names of other companies to use and got off the phone before I could really take everything in. I called back an hour or so later to get the names of the companies again and she acted as if I interrupted her game of solitaire. She provided me with the information and got off the phone.
I ultimately called another company out and they fixed it in 10 mins. The plumber again commented on how poor the installation was and specifically called them a “bunch of dummies.”
I guess my big gripe is in today’s climate, why wouldn’t they help me out since they installed a new tankless water heater 3 years prior? In my opinion they clearly didn’t care about my business or helping me or my family out.
I’m not trying to be a jerk. I really wish them the best and hope they continue to have success, but they lost a customer in me, my family, and my friends.
I hired them to replace my sewer line. They answered all of my questions prior to arriving for the job. They did a good job and am happy with the outcome. They also did a good job on clean up..
Ted, Kim and the whole gang are an amazing group of people who not only do incredible work but really care about the people they deserve. They were professional, courteous and a joy to work with.
Ted and Casey helped us get a tankless water heater installed before Thanksgiving! Wow! What a great team they brought to the job. This is our 2nd time using Royal Flush Plumbing. We just moved into a new home and it’s pretty hard to go without tankless water heating once you’ve had one. Thanks again!
Casey was awesome. I have a very perplexing plumbing problem and the cause is not clear. He made several suggestions to try to narrow the problem down before tearing into the unknown. Appreciated his expertise.
Michael Cornog
a year ago
We've used Royal Flush for years, ever since we met them at a Home & Garden Show. They've always been on time, did good work, and resolved any minor issues in a fair and professional manner.
Ted and the guys were simply fantastic. Not only was their price the lowest of the 4 bids we received, they knocked out the job (and several additional tasks) in less than a day. They were friendly, attentive, and exceptional. We had them replace our sewer line, main water line, and pull out an old water heater from our basement . They left our yard looking better than they found it.
These guys will be our “go-to” from now on. Having just moved to Portland, we needed a new plumber. I’m thrilled we found Royal Flush.
I have used Royal Flush twice recently. A+++ both times! Once residential and once commercial. A top notch company that takes care of you like family. Thanks guys!
Ricardo and his assistant came out yesterday to fix my plumbing issue (formerly my biggest concern in our new house). He pinpointed the problem, fixed it, and also checked out all my other plumbing concerns in the house(and fixed a few things). They were in and out in less than 35 minutes and my final bill was slightly less than the low end of the estimate for just the initial problem, which was a nice bonus! I don't know if all plumbers are like this, but it was like watching surgery ('Glue.' 'Pipe, 3, 3 and an eighth', etc) . They really had a system down to get things done quickly and didn't mess around! I would recommend.
The owner Ted is very dishonest! Do not believe anything he says, he does not honor the promises he makes.
Sherrilynn Rawson
7 months ago
These guys were great. Timely response, fast, friendly service, reasonable price. They were great at troubleshooting a leak, took video of what they found, and quickly fixed it on the spot. Would definitely use their service again.
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