Description
We here at Rowe Plumbing and Drain are able to tackle any plumbing issue that might arise.
With 12+ years of experience we are knowledgeable in drain cleaning, plumbing drips, drain clogs, water heater replacement and repair, toilet replacement and repairs, Kitchen and bathroom plumbing sinks, faucets, and drains, rooter service, water pressure adjustment, water line repair, broken pipes, leaks, garbage disposal issues and more.
We service all of clark county to include Vancouver WA, Camas WA, Washougal WA, Battle Ground WA, Ridgefield WA, La Center WA, Woodland WA, Yacolt WA, Amboy WA.
SERVICES
Plumbing leak detection, Faucet installation, Toilet installation, Water heater installation, Faucet repair, Plumbing pipe repair, Toilet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Sewer repair, Shower repair, Water heater repair, Drain cleaning, Cleaning Up, Clogged toilets, Commercial And Residential, Commercial Plumbing, Commercial Property, Commercial Real Estate, Drain Cleaning Clogged Drains, Drain Issues, Emergency Plumbing, Exterior Pipes, Garbage Disposal, General Plumbing, Hose Bibs, House Clean, Hydro Jetting, Hydro Jetting Services, Install New Plumbing, Interior Pipes, Kitchen Sink, Mainline Clogs, New Sink, Pipes Cleaned, Plumbing, Plumbing Drain Cleaning, Plumbing Estimate, Plumbing For Remodels, Plumbing Issues, Plumbing Problems, Plumbing Repair, Plumbing Repairs, Plumbing System, Remodel Services, Request Plumbing Service, Residential Plumbing, Residential Repair, Sump Pump, Water Heaters, Water Line Repair, Water Pressure, Water Softeners, Bathtubs And Showers Clog, Broken Pipes, Commercial Maintenance, County Water Line Repair, Courteous Service, Drain Lines, Gas And Electric Water Heaters, Home Improvements, Outdoor Showers, Overflow Tank, Property Management, Rental Management, Rooter Service, Septic Systems, Slow Or Clogged Drains, Softener Systems, Tankless Water, Trenchless Techniques, Tub Drain, Waste Line, Water Damage, Water Main, Water Pressure Adjustment, Bathtubs And Showers, Clogged Drains, Hydro-Jetting, Leaks, Clogs, Main Water Line, Pressure Checks, Pressure Washer, Preventive Services, Sewage Backups, Tankless Water Heaters, Water Pressure Regulators, Wiring Problem, General construction,
Reviews
Tim was just here. He helped us with a minor toilet issue (our own ignorance about plumbing was the issue). Very professional! We will definitely be calling him with our future plumbing needs.
Sandra Sullivan
3 years ago
Justin arrive and I showed him the issue. We found a crack in the manual shutoff valve leading to my irrigation system. He assessed the leakage and strategized on repair options. He thoroughly explained the options and I decided on which repair option to proceed with. Due to being late in the day and his concern about available parts, we agreed to resume the next morning. He returned with the required parts and repaired my leaking pipe. Justin was awesome, thorough and professional.
lacieleewilson
2 years ago
Had a PRV installed, and while Andrew was under the house he found a leak, and fixed it for as well as checked out my sink and tightened my drain and diagnosed the issue we're having with our shower. Needless to say I will be hiring Rowe Plumbing and Drain for all my plumbing needs.
Rebecca Ferraro
5 years ago
We called Rowe Plumbing after our homeowners insurance denied our claim to fix our leaking shower. We only noticed the leak once it started dripping into our kitchen sink. Tim came out and inspected - long story - we have 3 shower fixtures above the kitchen. He was able to schedule for the following Monday. Mid-repairs he brought me good news of being able to save us $500. We are very appreciative of his honesty.
Michiko Halleck
7 years ago
On time, thorough, courteous & fairly priced - I mean c'mon folks, plumbing is expensive no matter how you look at it ~ but it is what it is & they're FAIR about it. Not overpriced by any means like I read in previous reviews! We will definitely use them again if the need should arise!
Julie Backous
4 years ago
Rowe Plumbing (Chance) did an outstanding job today replacing the shutoff valve under my sink, replacing a hose, fixing a long time problem that three other repair people couldn’t fix! He’s as nice as they come, covered his shoes, and got along well with my dogs. He pulled out my refrigerator to check for a water line. I had thought there wasn’t one as the old fridge didn’t even have ice making capabilities. There was the line, ready to go. He was totally honest about everything, and that is very important to me. He gave me the estimate and I okayed it. He said if it was higher, he would warn me ahead of time. His estimate was right on.
This company was very professional in all matters. The way the phone was answered told me a lot. They reminded me of the appointment the day before and the morning of.
Thank you, Rowe Plumbing! I highly recommend you and will pass this on to friends and neighbors!
Courtney McIntyre
3 years ago
Tammy Castillo
2 years ago
Dustin from Rowe Pumbing and Drain did a phenomenal job ! He was extremly knowledgeable , hard working and professional with our plumbing issues. I would highly recommend Dustin and Rowe Plumbing and Drain to anyone that has plumbing issues !
charles corcoran
2 years ago
James did a great job! He repaired our toilet quickly and efficiently, Installing new parts as needed. He has 35 years experience as a plumber and is very friendly. I highly recommend Rowe plumbing, And if I need a plumber again I will certainly call them. Five stars maybe six
Caleb Westfall
3 years ago
Outstanding quick service. This company deserves its great reviews and will be my “go to” for any plumbing needs!
We were very pleased with the work done. Tim’s team were very neat, considerate of our home and the work was done to our satisfaction quickly. Would highly recommend and use again.
Was quick to schedule an appointment and did a good job. We had them install a water line to our fridge on a wall without any plumbing. It cost about what we expected and there are no leaks.
Elizabeth Gibbeson
4 years ago
We had a leak under the kitchen sink which created a huge mess! I called for an appt at 8am and to my surprise they said they could be here between 9:30 and 11:00, same day! Tim Rowe came right out, gave his assessment of our plumbing difficulties and went to work. He was done and was driving off by 10am. I'm 68 and have never had such prompt service. The entire experience was very positive and impressive. Tim Rowe was professional, friendly, skilled and efficient. Thank you for such great customer service!
They did a great job and really knowledgeable I would definitely use them again .
Rowe plumbing and drain helped out with the hot water situation at my house! With 4 adults in the house, some of whom like to take hot baths, hot water is at a premium! Rowe Plumbing and drain worked with me to come up with an excellent solution at an affordable rate, and we all haven't run out of hot water since!
I used them recently to replace my water heater. Tim got to my house after a full day of work and had the job done in one night except for one small part. He was back after work the next night to install that. I now have basically endless hot water. I have zero complaints about the quality of workmanship or materials used. And he just checked in with me to see how I like it. Very professional and easy to work with. I highly recommend this company.
John m Hubach
3 years ago
Stephanie Johnston
5 years ago
We needed a plumber ASAP but I was not able to find one available for almost a week. Tim at Rowe was able squeeze us in the very next day. They were in and out within 15 minutes and the prices were very reasonable. They were polite and very professional. I highly recommend Rowe Plumbing...thanks Tim
Andrew the technician was prompt and courteous. He did a wonderful job that was worth every penny, because I know it was done correctly.
Kristin Ricks
4 years ago
Tim Rowe installed a new sump pump with fast and friendly service, cost upfront, and answered questions and gave advice regarding other plumbing projects. Will definitely use this plumbing service again!
Janet Gullberg
7 years ago
So I called and Tim just left. They were able to squeeze me into a window of time today. He notified me when he was coming and about how long it would take him to be there. He fixed my tub and then gave me a little consult on another bathroom possible re-design. BUT, then I asked him about a garbage disposal in the kitchen. He could have been like others (don't want to mention the name here) and taken the automatic upsell. Instead, he didn't recommend it because we have septic and if I put one in, we'd see a lot more of him. He's a nice enough guy, but I like to save money! Nice to have an honest person! I will HIGHLY recommend him!
Tim Rowe, of Rowe Plumbing and Drain, was extremely fast and professional. He didn’t overcharge me for the sake of an emergency. Having annual root issues in my drain, the nice lady in the office offered maintenance reminders. What a great idea and service to provide! 12 out of 10 would call Rowe Plumbing and Drain for their fast, professional and courteous service. Absolutely recommend!
Brian Harland
4 years ago
Tim at Rowe plumbing is honest, hardworking and fast. You always know the job will be done correctly when Rowe plumbing does the job. Tim is fair and always backs up his work. If you want someone who respects you and takes care of you be sure to have Rowe plumbing do the job, you will not regret it.
Professional, on time, and good communication!
Lisa Krzmarzick
3 years ago
Update: Once again impressed with the service and work. Water heater broke on a Thursday night, called Friday morning and Tim and his crew were out the same day. Replaced the water heater and we had hot water the same day. Amazing service, professional and impressive work!
Fast reliable service. Extremely knowledgeable staff. Very punctual, quality work, and fair pricing. Great customer service from start to finish. Definitely using them again for my next plumbing need.
Kimberlee Turner
3 years ago
Cameron was awesome!! Will definitely use them again if I have plumbing needs.
Fantastic plumber. Highly rated. Super professional and will be hiring again.
On-time, did a fast job, fixed the problem and the rates were reasonable. The technician was also a family man and appreciated our toddler situation. Would definitely recommend!
Highly professional. Showed up on time and very courteous and professional. First class service all the way.
Vicki Peoples
7 years ago
Tim Rowe went above & BEYOND to help me with a kitchen sink issue. I can't tell you how grateful I am & highly recommend Rowe Plumbing & Drain L.L.C to anyone looking for great plumbing/drain service.
Josh was prompt, knowledgeable and quickly located the problem part. They did not have the part that was needed in stock so he provided me a few options for how to get it and get the problem fixed quickly. I really appreciated his assistance and will definitely call them in the future!
My first time using Rowe Plumbing and wont be the last! Very friendly and affordable. Tenants were without water and he came same day and didnt charge me an emergency call like our regular plumber was going to! Will keep this company around, and so should you!
Suzan Milner
3 months ago
James was courteous. He is obviously knowledgeable from his years of job experience. He was thorough, detailed, methodical, & explained in an easy to understand manner what he was doing to fix our problem & what I could do in the future to head off any repairs that might be needed in the future!
I would suggest a little more attention to body hygiene (cause summer will make it worse) & the positioning of his clothing (I had to look away several times as he bent over working on the tub drain). Maybe some uniforms or overalls might help put forth a more professional image!
Thanks for taking our call & coming to help get our system working properly again! S M
Sharon Picard
2 years ago
Tiffaney West
4 years ago
On time, professional and kind. Prices were not to bad either. I'd call them again if ever I had an issue that needed a professional!
Rich Ostrowski
7 years ago
Just wanted to thank Tim Rowe for a job well done. From first contact to completion, Tim did a wonderful job. Tim replaced our aging water heater and my wife is even happy with the outcome, and we all know a happy wife........ Thanks again Tim for a job well done.
stephenie sharrow
6 years ago
Tim was great! He's been out several times for different issues and each time, a great fix, as well as in depth explanation of what was going on and how he fixed it. Each time he was on time, very professional and friendly, and always prepared to get the job done! I would highly recommend him for your home or business!!!
Josh Latulippe was so informative and helpful to explain exactly what he was doing and what we needed. He was very friendly and respectful of our home. We will be using Rowe again!
OUTSTANDING!
We got in a bit of a jam on a toilet install. Tim had given a quote a bit ago and we thought we could DIY the deal. But alas... nothing goes as planned with a 70 year old house.
Ran in to major complications, Tim came out on a Saturday and was done and out within two hours of my calling him. The price was extremely fair, no outrageous add-ons and I think the job took 45 minutes.
THE MAN KNOWS HIS STUFF! Cannot recommend enough!
Brian Bennett
3 years ago
Shawn is a true professional and he doesn’t try and sell you on something if you don’t really need it! I highly recommend Rowe Plumbing and definitely Shawn with Rowe.
Andrew was professional and did a great job! I would hire Rowe Plumbing again.
Rich Hilgendorf
4 years ago
Tim and his team know how to run a business! He gave us expert and truthful advice on moving the replacement water heater, then followed up quickly with a quote to do the job. He pre-scheduled so that we could remove the old heater one day, prep for the new one, and came on time to install the new heater. They even called ahead to confirm the times -- and then came when they said they would. We are totally pleased and satisfied with the whole process. Not one of the other four contractors we contacted were businesslike operators. Rowe stands as tops in his profession.
Nils Anderson
4 years ago
Plumber responded quickly and got the job done quickly. It was a difficult kitchen faucet install.
kristen collins
3 years ago
Joan Kirkaldie
2 years ago
They fixed a leaking shower stall drain. It was leaking under the house. The work was done using quality parts (a metal shower drain instead of the cheap plastic one that had been installed and then cracked). They also replaced the shower drain plumbing under the house. It was a corkscrew of multiple PVC angled pieces, clearly not done by a plumber. I was very happy with the work done and the time it took.
Bret was kind, quick and knowledgeable about my faucet.
Brett is knowledgeable and efficient. I have used them on several occasions and I appreciate Rowe’s great work and staff!
we love this company!! three times we've needed emergency consultation about water leaks, and each time they came out quickly, and were super professional. they gave good advice for us as new homeowners and even replaced our old water heater on the same day when we needed it. highly recommend!
We called Rowe plumbing and Tim was vary nice and knowledgeable. We were having a water leak issue on a rental property. He was able to work us in and found the problem, he was able to make the repair. We also had him change a couple of faucets. He did great work. He treated our property like it was his. We are vary happy and will use him as our plumber from now on. Glad we found you Tim. Thank you!!
Kelly Carroll
3 years ago
Josh was really easy to work with and he got the job done fast and did a wonderful install of my tub!
Tim is fantastic! Was honest and transparent with the situation at hand. Got right down to it and gave me a clear answer. Wouldn't go anywhere else. Rowe Plumbing is what you want. You'll be in safe hands.
Fast and professional. Had a sewer backup on a Friday night. Was here within the hour and restored service within another. Would and will recommend. Thanks
Had a wonderful experience with a technician named Josh. Very timely, and efficent in repairing/replacing our broken main drain line. Included my opinion in the whole process and didn't try to sell anything we didnt need. Highly reccomend. Bonus the work comes with a 1 year warranty. Thank you so much!
Mt. Washington Sewer
6 years ago
Rowe Plumbing and Drain is professional and highly experienced. Tim knows how to get the job done! If your in need of plumbing or drain services call Tim at Rowe's Plumbing and drain today.
Melina Wheeler
3 years ago
This is the second time we used Rowe Plumbing and I can't recommend the company highly enough. Today Josh came to our home to assess a bathroom water leak. He was extremely knowledgeable and provided us with sound advise. We will definitely be reaching out to him in the future if any additional problems arise.
Tim arrived a few minutes early, prepared to get the job done - which he did professionally and with the utmost courtesy. I won't use any other plumber.
Stacey Tigner Loy
6 years ago
I've been using Rowe Plumbing for a few years now. They have been here for basic jobs and emergencies. Tim is great at explaining what the issue is, suggesting options and doing great work.
Of course our sewer line clogs up on a Friday. Someone was out within a few hours and got us all working again in no time. Everyone I dealt with was very friendly and courteous.
lebikiniblonde
4 years ago
Great prices, fast services, knowledgeable.
Jill Stanclift
3 years ago
Andrew did a great job installing an outdoor faucet. 😊
Jennifer Klamfoth
2 years ago
Excellent, efficient and polite service from Shawn. Friendly and knowledgeable.
Denise Kreutzer
a year ago
Jaynee Erickson
a year ago
Leak under the sink. Found two pipes that were defective and they were fixed in less than 30 minutes. I go to Rowe because they are there for me and I can trust them.
Brittany Rowe
2 years ago
I called Rowe plumbing in the morning and they were out fixing my leaky spigot by afternoon.
Friendly, Professional and reasonably priced. Highly recommend.
Scott Staples
2 years ago
On time, efficient, got the job done. James did a good job.
I had been putting off calling a plumber because I didn’t know where to start, however I am so glad I found Rowe Plumbing and Drain. They were great from scheduling to my plumber Shawn. He diagnosed my problem quickly, made great recommendations and came back and fixed it quickly and efficiently. I was super impressed at how it was handled start to finish. I highly recommend Shawn and Rowe Plumbing and Drain. Thank you!!
Roberta Criado
a year ago
If we could give a 6 out of 5 star rating, we would. Very professional and knew their stuff!
Aaron Shimizu
5 years ago
Tim called me and asked if he could show 15 minutes early, which was perfect for my schedule. He was prompt, professional, and extremely helpful in diagnosing my guest bathroom leak. His price was the best around and I would highly recommend/use again!
The Dustin & Justin team was great! They were fast, efficient and very personable. I will definitely ask for them again.
Very knowledgable & fast service!!
Dustin Colthorp
8 years ago
Thank you, You are a big help.
Renee Schiermeister
3 years ago
Tim and his staff of professionals are simply the best. I purchased a new HWH that needed to fit into a tiny space. They found the best model for that space that also took me from a 40G to a 50G. Additionally, when we found that the space needed to reach my furnace filter was a bit tight they resolved that to my complete satisfaction. They are truly PRO’s and take their customer satisfaction VERY seriously. Will use them for all plumbing issues going forward.
Becky Bellamy
3 years ago
Con artists. Beware. Bid for $300 to flush system and $200 to fix pipe. They fixed the pipe ok but did not flush the system but still billed $500. Avoid this business. They will rip you off.
Bruce Nielson
3 years ago
Andrew McKinnon brings punctual and quality work to your home and plumbing job! Very Professional person - you can count on the best.
James Wessels
3 years ago
Plumber showed up earlier than expected and went right to work. Afterwards he cleaned up the area where he worked and was both professional and pleasant. I won't hesitate to use this company again if I need a plumber. Very satisfied.
Talea Whitehead
a year ago
James was very knowledgeable, thorough and fast. He explained everything that he was doing and gave us useful tips. The cost for the work was very reasonable. I will be telling everyone I know to use Rowe Plumbing. I hope all the technicians are as knowledgeable, honest and thorough as James.
Staci Studley
2 years ago
Absolutely best experience I’ve had with a plumbing company. Great service, reasonably priced! They saved my bacon too with a nasty water leak!
Our toilet broke this morning. We are a four person household, two in their nineties, with one bathroom, so fixing it quickly was important. Our regular plumber was tied up, so we called Rowe. The time of the call was 9:27 AM. The time of the invoice text from Rowe for our just installed new toilet was 11:55 AM. The Rowe plumber who brought and installed the new toilet, Josh LaTulippe, was kind and efficient, and cleaned up after his work. The price was reasonable. I really can't say enough good things about the service provided.
Kathryn Haarberg
a year ago
Awesome plumbing job!
Tom & Brooke Judd
3 years ago
I just had Josh T. install a laundry sink in our garage and he did a great job. He was professional and efficient. I’d recommend Rowe plumbing and drain and Josh personally as a plumber. I will use Rowe Plumbing again if we ever have a need.
Andrew was super helpful!
Called Rowe Plumbing when we had a leaky pipe in our laundry room. Tim was there the next morning. He's professional, fast and we think the cost was reasonable. Highly recommend!
Lindsey Burbach
6 years ago
Tim is great! I called last night with issues and he was able to schedule me the next morning, he was even a half hour early. He was in and out quickly and efficiently! I would definitely refer people to him. Thank you again!
Jessica Cooper
a year ago
Professional, efficient, and friendly! Highly recommend this company for all your plumbing needs. We’ve used them 3 times for multiple services, and always the best!
Georgina Pilares
2 years ago
Very good service and very nice people, I will recommend 100%.
Shelby Yelchaninov
3 years ago
Amazing service! I woke up this morning and had no hot water. I called Rowe plumbing and drain,Tim answered the phone. He came right out and assessed the situation, told me my options, and got me take care of. Great 5 star service and the best part my hubby didn't miss out on a hot shower after work when he got home. THANK YOU TIM Your AMAZING would recommend to anyone!!!!
Hi, Andrew McKennon was here to fix the spigot. I am very pleased with his work. He was very knowledgeable, informative and very thorough. He got here ahead of his scheduled time and worked efficiently. He gave us information on possible repair for the future.
I would ask for him again and recommend him and Rowe Plumbing and Drain to my friends and family.
Thank you for your service.
Hazel Leeper
Sent from my iPhone
AlbacoreShuffle
8 years ago
Not only is Timmy a great plumber at reasonable rates, He is super sex too.
I cant wait to call him again.
Andrew M. was really awesome. You can tell When someone is “good people” right away. There is a reason that Rowe is listed as the best in the area. Thanks for making a large issue in my mind seem bearable and that there’s hope!
Great experience with Rowe Plumbing. They just left. They fixed the problem, set up a fan to dry the location, sprayed to prevent mold. They did a great job, all in under an hour. Highly recommended. We'll call them again if we ever help with plumbing.
Edit 2021: The leak that we'd had in 2020 either reappeared or a similar leak began. They were helpful in getting someone out to the house. Once their person arrived, they quoted a rate that was more than twice as expensive as the prior year ($500 - $800, and for which they would provide no warranty) which was expensive enough that I decided I'd figure out how to fix it instead. It took a trip to Home Depot and a quick review of YouTube but for less than $30 I was able to fix the problem in less than 15 minutes, and I'm a rank amateur. I also fixed it with a metal mesh plated replacement with a 200 PSI rating unlikely to ever break again. If I could do it in less than 15 minutes (it took two snips to get the bad hose out, then a new flexible footlong metal mesh covered piece of hose was placed where the bad hose had been using self-connecting Sharkbite connectors on either end), why couldn't a pro have done that in under 5 minutes for under $200? For them to have quoted $500 for a five minute job was insulting. As a result, we're not planning on inviting them back in the event any additional plumbing work is required. Any good will from 2020 is now just gone.
John McCormick
3 years ago
Very happy with the repairs and service!
I have used Rowe for 4 years to do my annual flush of my water heater. I have consistently received great service
Marilyn Martinyak
3 years ago
Arrived on time. Totally courteous, friendly, and knowledgeable. Completed work efficiently as well as doing some extra things to ensure the problem would be less likely to happen in the future. Willing to do 2 minor extra things not related to the original problem. Will always call Rowe Plumbing and Drain for all my Plumbing needs.
Rowe exceeded my expectations! Michaela and Josh both were very kind and extremely helpful. Great customer service all across the board and will definitely be recommending to all my friends and coworkers. Thank you Rowe, for making my kitchen functional again!!
Suzanne Sparhawk
3 years ago
Very fast to respond to our emergent need. Sent a plumber to us very quickly who completed the job with a high level of professionalism and speed. Very happy to have received them as a referral and happy to refer the to others.
Nichole Degner
6 years ago
Uh. Maze. Ing. Seriously the ONLY guy(s) you should go through in Vancouver. Honest, fast, and EXTREMELY reasonable. He could charge waaaaay more. All my plumbing needs from here on out. Forever. Same day emergency clog removal for 160 bucks. Amazing. Call Tim. He's awesome.
Jason Mertens
4 years ago
Great service, very knowledgeable quality work and a fair price. They show up when they say they will and value your time. Great people!
Scott Winkler
4 years ago
Responsive, thorough, great communication. Can recommend for quality service. Tim replaced our failing water heater flawlessly. We'll use him again.
Peter Vickory
2 years ago
Knowledgeable, honest, and proactive with information and solutions.
Caroline Doren
2 years ago
We had a water leak that was dripping through my closet ceiling from our upstairs bathtub. We called Rowe Plumbing, they put us on the list for the afternoon and someone would come by to look and give an estimate if they became available. Dustin came by a short time later, checked out the problem and said it wasn’t a pipe, but, it turned out to be the bathtub spout! It was leaking when it was turned on. He put in new O-rings and fixed the leaking! No more water coming out by the pipe! Dustin was friendly, knowledgeable and Charged us a very fair flat rate. We will set up an appointment with him to install a faucet on the side of our house for a drip system. We appreciate Rowe Plumbing for getting the job done so fast and fair pricing! Thank you, Dustin!
I am writing this due to an extreme lack of service I haven’t ever experienced before. I started with my contact via a request though the company’s website. The response was “we will get back to you as soon as we can to schedule an appointment”. After almost 10 days I called the company. The man who answered sounded unconcerned I has submitted this request and not heard back. He just said do you want to schedule a call by one of their plumbers and I said yes. They did not have a day available for almost another 2 weeks, but I set that day for the call. As is typical they give you a range to be at home for the plumber (12-4PM). A week prior to that day I called to relate I wanted to add a garbage disposal repair to the toilet repair request that was my original request. I asked if it would help their process for me to get them part numbers or product names, and the man related “no, they are ready to repair anything”. On the day of my appointment I waited until 3PM, and as I had not seen nor heard from anyone I called the company. The man who answered didn’t seem concerned I hadn’t heard, but said they were “having some difficulties”. He went on to say regardless there would be someone coming, they were just running late. A few minutes before 5PM I called again and got a voice mail stating they were either on the phone or it was after 5PM. I left a message saying I had been waiting since noon and needed to plan if there was indeed someone still going to come by. I never received a call back. I waited to be sure until 7PM. The next day I also never received a call all day....nor the following day. This is the most ignored I have been by a service company in my life, and in multiple ways. I have now wasted almost a month trying to get this company to simply fix a toilet and replace a simple garbage disposal. While thankfully I have a second toilet this is again the worst I have ever been treated by a service company. I now have had to start over and try to get another company scheduled in. Rowe Plumbing should be avoided, period. There are obviously issues going on in the company.
Some days things just don't go right. I had a 9 to 11 am arrival window for a water leak so at 10:30 I called to check. Oops, someone didn't get my appointment logged in. This has happened to me before with other company's so I'm thinking another week or two wait. But to my surprise they had Josh come over, look at the job, go to the parts store and return. Finished the job before 1 PM. Incredible customer service. Thank you!
Great experience. From initial call in to completion. Showed up exactly on time and helped me with 2 other issues I was having as well as the main issue of my water heater. I will use them again
Emily Wishman
4 years ago
These guys are AWESOME. We've had them out a few times for a couple of repairs and the whole team is on point. They are and will continue to be our go-to for all plumbing needs and we are thankful for them.
Kevin Florence
3 years ago
John has worked on previous projects and does great work.
Battle Ground Dental
5 years ago
Company is great! This is the second time he has been out to our office. Called this morning and they came out same day and had our issue fixed within half an hour! Amazing customer service and very accountable! Recommend to anyone in need.
Wow, great service right from the initial phone call. Ours was an emergency as it was raining in our laundry room. Josh came to the house within 2 hours. He was very courteous and informative. He explained the process every step of the way. Within just a couple of hours we are good to go. Rowe will always be our first call. Thank you!
So glad we found Tim and Rowe Plumbing and Drain! He was quick to answer our call, was able to fit us in the same day, and very kindly made some suggestions for us to do some trouble-shooting that might allow us to fix the issue on our own. We will try the idea and if we are unable to take care of things, will definitely call him back to take care of it for us. I really appreciate his help! Need a plumber? Give Tim a call.
Tim Rowe is an excellent local plumber who is efficient, friendly, and knowledgeable on all of your plumbing needs. His rates on jobs are very affordable too! I highly recommend him.
***Ever since Tim retired, it appears they have substantially increased the price for their services. The young man they sent out did a great job, but the cost was more spendy than a few years back.
I gave it five stars before but dropped it down to three stars because of the cost. The service is still excellent.
Katie Crawford
a year ago
Thaddeus Allen
3 years ago
Andrew was through and did great work on our water main. Friendly service and willing to go the extra mile.
Aliema Gueringer
3 years ago
Got timely reminders about upcoming appt, and notification when driver was on the way. Questions were answered thoroughly. Very knowledgeable employees. Job well done, and would use them again.
Jonathan Mills
2 years ago
Love their online text alerts system and easy billing process
Clif At Colonial East & Greenwood Manor
7 years ago
We have used Mike on at least a dozen jobs from clogged drains to minor repairs to running new pipe. & we will continue to use him.
He does excellent work and treats our tenants well.
Great service, problem solved! I had attempted the plumbing trade myself and accidentally flushed a 25 foot plumbing snake (not to be used on toilets, yet I did anyway) down my drain. Fearing the dreaded back-up sewer overflow, I called Rowe Plumbing. They were very communicative, confirmed the appointment, were punctual, professional, and had the 25ft plumbing snake out of my drain system in less than an hour for a fair price. Thank you guys, YOU ROCK!
Fixed all of our dishwasher and plumbing issues completely, highly recommend!
Historic Venersborg Schoolhouse
7 years ago
Terrific customer service! Tim arrived at my home on time with a smile, fixed the leak and didn't charge an 'arm and a leg'. Knowledgeable, friendly and efficient. We will use Rowe Plumbing for future plumbing and happily recommend him to others! Thanks Tim! Kristine W.
After a visit with an estimate and advice, we went to Keller plumbing to order parts to add a shower to our free standing tub. Today they brought over the parts and then found that they wouldn’t fit and couldn’t be modified to fit. We are out $350 for a restocking fee along with being billed for an hour. Expensive misunderstanding and disappointment.
I could not be happier with my experience with Rowe Plumbing, starting with Brittany, the office scheduler and then the service work performed by Andrew.
Andrew was on time, thorough, knowledgable and a pleasure to interact with. He discussed options and costs and suggested reasonable approaches to achieve a permanent solution.
I would call Rowe Plumbing immediately with any home plumbing needs knowing that I would be in good, honest hands.
Had issues with the drain in my condo around 5:30 on Sunday 7/3. I was thinking since it was a holiday weekend I would be in a world of hurt. I contacted Rowe who, in turn, contacted one of their plumbers. About 30 minutes later I received a call back and they arrived within 10 minutes.
Tim, our repair guy, was very pleasant and understanding given that it was a holiday weekend. He took care of the issue promptly, professionally, and made some additional recommendations to help in the future.
Great service from a great company! I wouldn't hesitate to call them again if need be.
5/5 Would use again.
I called about no hot water on Monday afternoon. Tim and his apprentice were at my house Tuesday morning and I had my new water heater installed by noon that day. His pricing was consistent with what I had researched the night before. Both men were cordial, clean and professional.
Thomas Rabe (Tom)
3 years ago
John was knowledgeable and did his job in an efficient workmanlike manner. Cleaned up afterwards and left work area in better condition than when he arrived. Job was done at a very reasonable price.
Rowe Plumbing and Drain is an extremely fast, efficient, reputable and courteous local family business. Tim knew exactly what needed to be done to clear the roots from my drain and get my pipes flowing again. Highly recommend and will be using Rowe Plumbing and Drain for any future plumbing needs!
Luis M. from Rowe was fantastic in both communicating the scope of the work needed to fix my leaky quest pipes for the short- and long-term, and executing on the work I agreed to. Communication from Rowe has been top-notch, will be using them in the future for my plumbing needs.
Heather MacDougall
6 years ago
I called Rowe Plumbing about a week ago and scheduled a repipe thinking we needed all needed all sorts of work done, and with Tim's knowledge he was able to identify that I didn't need all that replaced. I needed work done but not needing to pipe the entire place. I simply had a draining blockage, and a random mishap with a vent pipe, and need a bathtub faucet replaced they were SUPER HONEST, FAIR, FRIENDLY, and QUICK! Will have more work done by them in the future! Absolutely recommend Rowe Plumbing and Drain!!!
Heather McClelland
2 years ago
Patrick VanDorn
4 years ago
Patricia Brady
3 years ago
Kathleen Pena
2 years ago
Andrew was awesome! He explained everything and completed the job quickly. Very good customer service!
Andrew Fisher
3 years ago
Great people and awesome service!
Best plumber company in Vancouver, WA.
Will always use Rowe Plumbing and Drain because of their willingness to get the job done for a reasonable price.
James Peterson
3 years ago
Andy McKinnon was professional and diagnosed my problem almost immediately. Thanks a ton!
Chuck Freeman
8 years ago
Tim is incredibly helpful. He stopped by my house twice to help consult on a tricky shower valve that wouldn't shut off. The value stem end up having the washer stuck inside causing to have a significant leak. The repair required access through the porcelain surround which needed a larger whole cut. Not a service he provides. However, once I gained the access Tim came by a second time to see if the solution worked. A $20 part once the access was there.
He provided excellent advice on how best to research and resolve the issue and ultimately didn't even charge me. The dude rocks!
David Thomsen
8 months ago
Tirzah Schutt
3 years ago
I called Rowe after the cold water under my sink sprung a leak. The gals on the phone were super friendly and helpful and got me an appointment right away on a day that worked for me.
Andrew came out and fixed my issue super fast with no problems. He was friendly, kind and professional and respected my home. I will absolutely use Rowe Plumbing again and will make sure to request Andrew!
Charles Gates
7 years ago
Had some re-plumbing done today by Tim Rowe. He did a great job at a fair price. If you're looking for an experienced plumber that does a great job, I highly recommend Tim. I'll definitely be using him again.
Very happy with the fast response frome rowes plumbing. They were very reasonable and helped me in a timly manner. Everyone was very polite 5 stars
Janie Schneider
a year ago
Teresa Street
5 years ago
Great Service. I have used them twice in two weeks. First time when the shower faucet developed an annoying drip. Called at 10AM - lucky me, they had a cancellation and came out that afternoon. No more dripping. Last week I turned off the water to the washing machine to paint and clean behind it. The cold water would not come back on. I turned the valve multiple times. They were able to work with my schedule and came over within a couple of days. Tim turned the valve and it worked fine for him. He has the magic touch. He was so sweet - just said Merry Christmas (no charge). I was expecting a service call charge. I appreciate them coming to my rescue (twice).
Mike Harrington
4 years ago
We had Andrew and he was incredible! He was professional, informative, and it was clear he knew his stuff. He even went the extra mile and fixed a minor problem we’d been having without asking for anything in return. I would recommend this company and Andrew 10/10 times!
Mary Ann Sheehan
2 years ago
Very informative and professional. Will use again
This morning I discovered my kitchen sink was leaking. Within an hour, I had called, Tim had come to look and got the leak addressed for now with recommendations for the permanent fix. Wow! I know who I'll call for my plumbing needs in the future!
I am satisfied in every respect with the repair done on my toilet. Josh was timely, friendly, professional, did a great job fixing the problem, and cleaned everything up before he left. I would not hesitate to call Rowe plumbing again for any future plumbing needs.
Angelika Corbin
6 months ago
Dan came within the hour of my call to the company and fixed all items. Repairs were done very quickly and reasonably priced. This will be the only plumber I will call in the future for our entire family.
Marina Kuzmin
4 years ago
This people are awsome, save as from drowning. Tim came fixed our waterheater with less then 30 minutes. Answer all our questions. Thank you
All City Print
7 years ago
Excellent service, Very knowledgeable staff and great pricing. Hands down the best in the industry. Will do business again.
johnette Easter
4 years ago
Tim is absolutely amazing! He was right on time, diagnosed the problem immediately, checked on another plumbing issue for me, and have me a huge discount. I will never use another plumber. Thank you. Rowe Plumbing!
Marjorie Millner
6 years ago
Tim came out on a Sunday to replace my water heater! Since I had to replace the water heater, I had him do a lot of other plumbing jobs I had been putting off-- rebuilding the works in one toilet, replacing the other , and getting a new kitchen sink faucet. This was over a year ago and everything was done well and continues to do well. In fact, I think I need to replace my dishwasher now, so I'm about to call Tim to get his help once again.
Great guy! Offered suggestions on how to save over $1,000 even though it meant less income to him!
R. Eric Wheeler
a year ago
All I can say is Wow. Tim and his assistant are professional, courteous, and trustworthy. I initally had Tim look at a leak at a rental property- the report back from the tenant was so good I was reassured in hiring Rowe Plumbing for my home as well. I was not disappointed. They arrived on time, told me the truth, and worked efficiently and clean. They kept the area safe enough for a puppy (barricades sometimes don't work, I learned)! If you want quality work, Call these guys. Price is right, and the work is amazing.
Jennifer Elliott
3 years ago
Robert Brittain
3 years ago
The installer Josh was very professional and a great guy. I recommend Rowe plumbing and Drain - they were patient with us on rescheduling and were right on time.
Trayson's Toybox
4 years ago
Tim took time out of his day to give me plumbing advice, knowing that he wasn't making any money off me from the call. Sure, I've used his services in the past, but this kind of paying it forward with insight when I needed it confirm his professionalism and character. I will continue to send all my plumbing referrals to Rowe Plumbing and Drain.
Robert Shannon
a year ago
Desiree Lorentz
4 years ago
Friendly, prompt, and professional. I highly recommend Rowe Plumbing and Drain.
Tim is a good guy and provided great, prompt service. Highly recommend.
Excellent qualtity and professional service and workmanship! Will definitely use Rowe Plumbing and Drain for any future plumbing needs🤙
Nicole Rilling
6 years ago
Amazing job. He came and fixed everything even my tub and toilet which wasn't part of the work order and didn't even complain. Very nice and quick. Thanks again for fixing the problems..
Christoffer Linder
5 years ago
My wife decided to take a bath last week and a few minutes in, I found water pouring into our downstairs bathroom from the overhead fan-not good. My wife is part of a mom's group on Facebook and quite a few of them recommended Rowe plumbing, so we scheduled an appointment. Tim and his apprentice called us an hour earlier than the scheduled appointment time saying they could come now if it worked for us which was great. They were very knowledgeable and used shoe covers upon entering. He quickly deciphered the leak to be coming from the loose over flow on the tub and the seal being worn out. He let me know it would save me money to purchase it from a store and do it myself and asked if I had any other questions or concerns. He was there about 15 minutes and was very personable, professional and polite. And knowing how things are around the holidays, said no charge for the visit. It is very refreshing to come across someone who owns a company but still relates to his customers and gives them the best options for them. I have since replaced the seal and so far so good. I highly recommend Tim and company for all your plumbing needs. I cannot thank him enough.
Josh determines that the service call wasn’t necessary and provided several options for us to consider.
Just recently bought a new kitchen faucet, thought I could install it, silly me. I called Rowe Plumbing, Tim came out the next day right on time and quickly installed my faucet, which by the way, looks fantastic. I very much recommend Rowe Plumbing, and as a veteran myself, I love it when I can support other veterans.
Jo Ellen Colo
4 years ago
I have been using Rowe Plumbing and drain for several years now for all my plumbing needs. Tim and his staff are very friendly, efficient, and affordable prices. Tim is highly knowledgeable. I highly recommend this company and will continue to use use them for any future plumbing jobs I may have. I will add that had used another company under my home warranty policy that I didn’t like at all before I found Rowe plumbing. I’m glad I found Rowe plumbing to use instead.
Carolyn J. Rose, Author
3 years ago
In the age of COVID 19 I feared my sewer line might remain plugged for days. But Rowe rode to the rescue. And Tim was kind enough to consult with me about possible solutions to an on-going problem. Rowe rocks!
River City Overland
6 years ago
A more honest, hard-working, reasonable plumber you will never find. I can not recommend Tim enough.
The technician came out quickly and resolved our issues. He was very friendly, professional, and efficient. Everything is working great now. Would definitely use this plumbing company again for future issues.
James came on time. He assessed the problem. Called the warehouse and they had one. Got it and came back and put in the new one. Cleaned up all garbage helped put back the truck and work table. Triple checked for leaks. I was very impressed.
John Holleran
2 years ago
Russell Palmiter
2 years ago
Clifford Evelyn Sr.
2 years ago
Rose plumbing did an excellent job as always. I have used them in the past an highly recommend their services.
Fast, friendly, and great customer service. Will call them again. Highly recommended.
All 5 star service from front office, Liz to our plumber Chance, they were prompt, did great work and came back promptly on a call back for a broken part in a kit i bought. Their pricing was very reasonable. Great experience - we have finally found our personal plumber!
Genine Wilson
5 years ago
Quick service, well priced, and great customer service. I highly recommend Rowe Plumbing!!!!
I had dropped a earring in the shower drain that meant a lot to me. My late husband had given to me. Called like 4:00 that night they were here by next morning and he got my it out in about 30 min. He was very polite and courteous and charged a fair price too.
All issues we had on our list were assessed, explanations that finally made clear sense ( that other contractors were unable to explain or fix or do correctly) and we know exactly what needs to be repaired (done!) And what can stay as is without consequence.
Shawn was here today, and both Tim and Shawn have assisted us in the past. This is our plumber we use and recommend - knowledge and honest pricing.
Mona Lindsley
3 years ago
Josh is a great tech it was nice to have him back for another job we had
William R Dent
2 years ago
We(wife andI)called Rowe after seeing all the positive reviews. We had pipes knocking and a leaking shower head. We got an appraisal scheduled and the plumber came out. He assessed both issues, and told me that with the pipes knocking he couldn’t do anything because he would need to get a younger guy out that could go under the house and we could reschedule to have both issues addressed when two plumbers could come out together. Ok, fine...I’m ok with that and agree to reschedule a few days later.
The second appointment day arrives and it’s the same plumber, but alone. He tells me that there was a scheduling problem and the second plumber wasn’t available unfortunately. He was apologetic, and tells me he’ll have the office call me to reschedule. I called another company shortly after he left and scheduled with them. My plan was to tell Rowe that we decided to go elsewhere when they called.
Later that same afternoon, I get a text stating a plumber was on their way from Rowe. Within an hour, a plumber from Rowe shows up ready to go. I never got my call to reschedule, and was a little frustrated at the whole thing.
Stephanie Mounts
3 years ago
Arrived early. Tough problem to diagnose, but he figured it out. Very professional.
Corvette Taylor
a year ago
Andrew was absolutely amazing! Very professional and thorough. The staff was courteous and friendly. We had called 30 other plumbers and no one would work with us on pricing due to a fixed income situation. We are so thankful they were kind and they came out to help our family. They have customers for life!
Came out for a sump pump not working, only to find that the power outage tripped the circuit breaker. Checked everything and got it going again. No charge. Very nice and professional.
Great, quality service! They were able to squeeze me into their busy schedule to unclog a pipe in my basement. Extremely friendly and knowledgeable. I was also given tips to keep my pipes clean to prevent further clogging. Highly recommend Rowe Plumbing!
Rebekka Ramirez
6 years ago
Excellent job of quickly diagnosing what needed to be done and getting the job done. Very courteous, helpful, and thorough from beginning to end. I was even given some free advice on small things I could change or do to prevent possible drain issues in the future.
Has done multiple jobs for me and always did a great job at a fair price. Only problem - he's getting too popular ;-)
Tim made time to visit two hours after my call after the dishwasher failed and flooded the kitchen. He diagnosed quickly and helped cap off the line. Terrific service, professional and friendly.
Michelle Booth
2 years ago
Andrew M. has been over twice now to fix plumbing problems… 10/10 work and overall experience both times.
Luis Was very professional he was on time he did quality work and he was very nice and I would definitely use their service again because of him
Tim Rowe from Rowe Plumbing and Drain is a very dependable and honest plumber. My sister and I have called on him several times in the last three years when we had really irratating sumppump issues. We also recommended him to our cousin's family and they think he is awesome too.
Anonymous Coward
2 years ago
*Updated review based on the second time seeking service. Two attempts to get an estimate, twice canceled. Sent pics to their email to get estimate that way, two days and 3 calls later I'm told they cant estimate based on pics (water heater replacement). Another in person est scheduled, told it was the same person that came to my home the first time I used Rowe, turns out it was not. well this isn't what I was expecting at all! as the pictures I sent in were apparently misfiled to the wrong job. When the estimate was finally complete and sent to me via email, there was no reference to the specific water heater that is to be installed. When I ask what model will be used, I'm told a gas model. Our house doesn't have gas. At all.
I dont know what's going on at Rowe lately (previously 5 star), but this isn't the service I received the first time I had them come out 5 months back. While the price est was fair, the rest of the experience was far from confidence inspiring.
Brian Osborne
7 years ago
$275.00 for a 45 minute repair that did not include re-blocking and sealing a hose bib doesn't seem like a very fantastic value, but at least the plumbing was done well. I'll shop around next time I need plumbing done on my properties. Anyone who is not a plumber is in the wrong business! Crooks, I tell ya'.
Tim called when a customer cancelled and asked to move the appointment earlier in the day. He showed up right when he said he would and knew the problem right away. He was personable and fixed the issue within minutes. I was very impressed.
Vicki Armstrong
a year ago
Rowe Plumbing and Drain, did an awesome job on my Tankless Water heater and Whole House Filtration system from Aquasana. He completely re-plumbed my feed line coming from the well so that the filtration system would only filter the water going into the house and not my barn and sprinkler system. He also added cut off and bypass values so that if I do have a problem with the system or need to change filters, I don't have to completely shut everything off. Rowe Plumbing is my go too plumber.
Micky Shirley
3 years ago
Dustin did a good job, fixed everything as requested and gave us some information on another issue so we could decide what we wanted to do. Also, he wore a mask and social distanced which we really were grateful for.
They are great, honest & effective. I've already given my neighbor their card & will be calling them the next time I need a plumber!
Nichole Dougherty
2 years ago
Andrew was more than helpful and went above and beyond when fixing our water valve. He even showed me how to use my fridge, and did extra little things that were more than what was required. Quick. Professional. Kind. Definitely recommend.
Quick and thorough. Great service with great price. Recommended.
Tim responded after hours and took care if my clogged drain in no time at all. Very personable, professional with top notch equipment. Very highly recommended. Thank you sir, you saved our evening!
I would highly recommend Rowe Plumbing and Drain to anyone and everyone who has a plumbing need! Tim is very friendly and works very fast. His service went above and beyond my expectations!
Tammy Curlett
3 years ago
Darlene Flora
5 years ago
Neighbor gave me their number to call and get a second opinion for a turn off valve under kitchen sink for a new Dishwasher. I called right away and he had just finished a job and came right over gave me the estimate and also installed my new Dishwasher for less money than the other estimate was for just doing the valve. Plus he did not try and sell me a job to replace all the other plumbing in my house. Thank you, Tim and your Apprentice too!
Gary Robinson
3 months ago
Do you just want a real bad review?!?
First off, your guy was 45min early-Interrupted my meeting. Your text notification got to me after they had arrived, so that was useless. He introduced himself with the wrong company name
Your van was unmarked and I didn't notice a logo 'ed shirt on either person that showed up. Overall, I am NOT very impressed with your presentation. They left unannounced as well, so there you have it. Price was about over $900 more that my other two bids. Based on all of that, please tell me why I would want to pay extra in hiring your company? I won't be hiring your company.
We were having issues with our kitchen sink and they were able to squeeze us in the same day and got it fixed in about 30 minutes. Very nice people. I would highly recommend them if you have any plumbing issues.
Needed a pro to fix what I couldn't. Professional and patient veteran tech.
Dave and Rebecca Hoffman
11 months ago
Luis and colleague were, as always, competent, comprehensive, and courteous.
Elizabeth Knable
4 years ago
Update: Our 1950's house needed to be repiped. Tim and Cody were upfront and did great work. The office was great in communicating with regards to cost and scheduling. I highly recommend this local company to meet your plumbing needs.
We had a family member recovering from surgery and needed a plumbing repair done on the drain of the main bath. Brit was able to help coordinate services between Tim and our family member, who now has an operational tub and no leaking water! Friendly, prompt service work upfront pricing.
Michelle Bradley
3 years ago
Super nice guy (John Kellogg). Great service.
Kristle David Girardi
3 years ago
Quality workmanship, stellar communication, pleasant interactions. Rowe gets the job done. A+.
April Buchschacher
8 years ago
Tim's funny and I know when I call him I'm going to get a real, live human. He seems passionate about doing things right, and I can appreciate that since I'm a bit of a perfectionist. When he installed the toilets in our rental property he went the extra mile to talk to me over the phone about things I could add to our rental contract to keep future tenants from damaging our plumbing. Thanks Rowe Plumbing!
They came out and gave me an upfront honest answer to my plumbing problem. Thanks!
I had a toilet emergency and called Rowe plumbing. He came out in 2 hours. Fixed my problem and had a very reasonable prices. Highly recommend!,,,,
Jeremy Bradbury
7 years ago
Fast, friendly, affordable.
Both my landlord and I are busy, and his plumber was out of town until Monday and my old one left for a place that just does big commercial jobs. This plumber hunting chaos left me a few days without hot water.
Tim Rowe was able to coordinate with his supplier, my landlord and myself to get the job done within 4.5 hours of my initial call and within 2 hours of approving his estimate. Thanks for showers at home this weekend and for making things so quick/easy.
Brandi Osborn
3 years ago
Had Rowe (Dustin) come out to finish the installation of a bathroom sink.
The faucets, pee trap, etc were a bit trickier to install than one would have expected. That being said ... Dustin did a great job and after procrastinating for far too long I have a fully functional sink! I hightly, highly recommend ...
We're regular customers of Rowe, having hired them at least three times over the past few years. Each time, they have been communicative, punctual, knowledgeable and friendly.
Josh worked on our most recent two calls. His workmanship is thorough and we wouldn't hesitate to call them again.
Sarah Roberts
8 years ago
The fact that they available to talk to at ten o clock at night for a quick consultation scheduling the next morning for repair at a low affordable price, our family now has a new plumbing company to recommend! :) Thank you so much!!
Berndt Bruegger
a year ago
Tim and his crew were patient, helpful and nothing short of amazing as they helped us fix our DIY bathroom remodel. they were prompt, honest and quick with helpful advice that allowed us to not have to call them back. Thanks for all the help.
Steve Mitchell
4 years ago
I made an appointment with Rowe Plumbing to fix a simple faucet issue. They told me to be available from 8am-12pm on one of my limited days off from work. Well noon came and went with no plumber. I contacted the apparent owner/manager and he stated it was out of his control. I would say that if you are the owner/manager you SHOULD know exactly what to do and what your employees are up to. Very disappointed especially since I have used them before and it went fine. But they have lost their customer service and my future business. 12:10 and still no plumber, but he was supposedly “right around the corner” 15 min ago. There are plenty of other options out there, go with one of them.
Edit:
Again, I contacted Rowe Plumbing with an appt set today from 8am-12pm. After noon came and went I spoke to Scott who told me several times to “shut up so I can talk” as I explained my concerns and addressed his dismissive attitude. This plumber, Andrew McKinnon, was then apparently “right around the corner” but he never showed. The lady I spoke to was also rude, and I wasted my entire morning waiting for these people. Even after receiving a text at 10:31 stating he was 30 min out, and he was still not here over an hour and a half later. When I said we had to cancel my son being able to see Santa today, they could not have cared any less. Use Simpson Plumbing. Seriously.
I love that Rowe Plumbing and Drain is such a reliable company, and the guys that work for them are the best! Josh is my favorite man to have complete the work on my house! Such a nice guy, and so easy to work with! 👍🏽👍🏽👍🏽👍🏽👍🏽
I always have a fantastic experience with Rowe plumbing - they are responsive, fast, honest, friendly, and professional. For my most recent sink leak, they were able to send a tech, Josh, same day. He solved all my issues, even saving me some money, and providing me advice and education on a few other items in my house. I’m not sure it’s possible to be more satisfied - truly exceptional service experience. ☺️ Look no further for a great plumbing company. HIGHLY RECOMMEND these guys!! 🙌 👏🏻 🎉
joanne maddoux
a year ago
TOO EXPENSIVE! My hot water heater broke, Rowe Plumbing came out same day, removed faulty water heater, went and picked up a new one and installed it same day. Technician got a COMMERCIAL GRADE water heater and they charged me $2300.00 and change! I would have been happy with an $800 water heater from Lowes! I feel like they ripped me off and I do not recommend this company ..I will never call them in the future. I argued with them but got nowhere. They took advantage of a senior citizen. Shameful.
Wade Zarosinski
a year ago
Helped repair a terrible old leak from my main, and replaced my main intake pipe into our home! These folks saved my bacon and did so with haste!
Estimate and repair had a quick turnaround and price was reasonable for a serious upgrade with what looked to be difficult install/repair.
Top notch stuff, happy to have modern pex, and the plumber on site was a great dude. Highly recommend this service.
Heidi Slagle
2 months ago
(Updated 5/17/23) Just had James and Dan come out to replace a hose bib. They were quick, efficient, and did a wonderful job.
Our main water line was failing. Tim counseled us through the process of digging the trench and the holes at both ends. He was always just a phone call or text message away. He insulated the line, hooked everything up and we were good to go! Thank you, Tim!
Josh was amazing! He was thorough quick and efficient. He went above and beyond his call of service. Thank you Rowe Plumbing and Drain!
Amber Ziegler
8 months ago
They were able to respond quickly and fix my problem very effciently . Both people who came were professional and worked well together. Straight forward and job well done!
Matt Elerding
5 years ago
I called Tim in a pinch and showed up on short notice (and showed up when he said he would show up!). He was friendly, polite and - best of all - fixed the issue we had in our master bathroom shower.
Those of us in 'service related industries' know how important these elements are when working with a new client. Based on this quick, timely, and helpful experience with Tim Rowe and Rowe Plumbing and Drain, they have earned themselves a client for life!
Had the company provide a quote and inspect a leaking water heater. The Technician was very knowledgeable but the company would not support the quote he provided. I cannot trust the company won't charge me more than what I was quoted.
Jesús Murrieta
2 years ago
Serviced our tankless water heater earlier than expected with professionalism and provided education as well. Would definitely utilize Rowe and especially Andrew. Thank you.
Had a toilet leak and submitted a request to Rowe Plumbing before they opened in the morning. They called back right away and came by the same morning. In and out repair in 30 minutes. Quick and professional service, and team was really friendly. Would definitely recommend them.
Worst customer service. Brittany at the front desk knows nothing about the company or how it works and will tell you that before hanging up on you. You would think employees would have some knowledge on a company they work for? Talked to Tim after who says no receptionist knows about the company they are working for. Very poor ran business.
Mary Lu Roszko
3 years ago
Andrew is very knowledgeable about
plumbing. He showed me the problem and what to look for in the future.
I would recommend him.
Tim is a very nice and professional. Kept me informed on the process. I would use him again in a heartbeat.
Amy Zimmerman
6 years ago
Tim was courteous and quick. He went above and beyond to help us out! I felt confident that he was honest and fair. I highly recommend Rowe Plumbing, thanks Tim!
juan miguel Sosa
a year ago
Andrew was great! He was knowledgeable, and worked quickly to fix all the issues in my home. I will definitely call and use Rowe plumbing again.
Hawks 12th Fan
3 years ago
WE HIGHLY RECOMMEND ROWE PLUMBING. This is our second experience with Rowe, and both times we had quick scheduling, they texted reminders, and the technician phoned when he was on his way. We first had Rowe come in early January to repair a drain issue where the washing machine empties into a wall drain. They came on time, unclogged the pipe, and the cost was very reasonable. A few days ago, we noticed water on the floor behind the washer and observed that bubbles were overflowing from the wall drain when the machine was in “rinse and spin” mode. Cameron from Rowe came. The first thing he did was to recheck the work that they had done in January to make sure that the drain was still flowing well— it was. He checked for other possible issues by running the rinse and spin cycle a few times. His diagnosis: we have been using too much detergent! He made sure that there were no more overflow bubbles. Then he said there was no charge!
We REALLY appreciate Rowe Plumbing for their honesty, excellent work, and for first rechecking the work that they had done in January. They stand behind their work! NOTE: we are now using less detergent and have had no more overflowing bubbles!😊😊
Keith Gaxiola
2 years ago
Clear directions. saved me hundreds
Julie Lycklama
3 years ago
David was a real professional. He did a great job and our problems were resolved quickly.
He explained it so I understood it and what we needed. I was very satisfied!
Tim was prompt, has great communication and was very honest in both his recommendation of what we needed, as well as his estimate. We are scheduling the work with Rowe Plumbing, and are happy to have a quality, professional business to take care of our plumbing and installation needs. Thanks, Tim!
Tim came over to look at my outdoor hose faucet. He discovered that it needed a thread adapter and pointed me to getting one from my DYI store. He could have told me just about anything and I would not have been the wiser. He was absolutely honest in his dealings with me. I got the part he told me to get and the faucet is working great. He will be the first one I call when I have a plumbing issue.
george skrivanek
4 years ago
Chance was on time . He was professional and efficient. Got the job done in short order and left no mess. I will call Rowe plumbing next time we need work.
Colleen Potter
a year ago
Alex showed up on time and was very knowledgeable. I will definitely use them the next time I need a plumber.
Needed a plumber d/t a leaking bathroom faucet. Undersink shut off
valve not we
working properly. Called and they sent out their plumber the next day and NOT for
an add. Emergency fee. Cameron was early even! He fixed and replaced everything (including replacing
a toilet). Very competent and professional. Will keep them on my contact list!
Excellent work and the repair was done very fast Luis did a excellent job and would use him again anytime
I had a clogged toilet. Justin came out and with a simple fix he had it working again in 5 minutes. Highly recommend Rowe. Great job! Thanks.
Bernie Alcazar
3 years ago
Alice Dunaway
3 years ago
Timely, professional service. Competitive and fair prices. We are very happy with the services provided by John at Rowe plumbing. I explained the issues we were experiencing and he knew exactly what to do to fix the problems. He didn’t inflate any “required” services. He was straight with us and we sincerely appreciate that. Thank you John and Rowe plumbing. It’s refreshing to know there are still honest businesses out there.
We have used Rowe Plumbing for many years now. They have done multiple projects for us and they’ve always done great work at a reasonable price. Recently we needed some restoration work done on our home through Paul Davis. I recommended we use Rowe Plumbing to them for the plumbing portion of the work. My contractor immediately said, “They’re great! I really like Rowe Plumbing.” Guess I’m not the only one that knows they’re a great plumbing service! They are very professional and pleasant to work with. We recommend them to anyone!
This company gets a five star rating. I had a plumbing problem in my master bathroom that could have been a major expense if he was not so honest. Tim Rowe worked on my bathroom and resolved the problem in just a few minutes being only a soft clog. I have his card and will definitely call him with any future problems. I have already given his information to family and friends.
Jared Remillard
3 years ago
They did a great job installing my new garbage disposal, diagnosing a leak I had from the dishwasher, as well as replace an old toilet pump I was having issues with. Scheduling was easy, and sent me an email of the date and time frame I agreed to. I received a text when the plumber was on the way as well as their ETA. They showed up at the proposed time and completed the work in a timely manner. The plumber also documented the entire process (before and after photos and a typed description of the work performed). Highly recommended!
Jodie Hoogendam
3 years ago
Our daughter just purchased her a house and part of the contract required a couple of leaks to be fixed. When we moved in, we discovered that there were still some substantial leaks so called right away. The receptionist got us on the schedule for the next morning. The plumber arrived, took care of the leak and there were no more issues. We appreciated the quick, friendly service and would highly recommend this company. Thank you. The Hoogendams
Quick to help and fixed a water main leak for a reasonable price. I wouldn't hesitate to call again should the need arise.
Normal water pressure ranges from 30 to 80 psi out of the faucet. Ours was at 105.
Four households on our street grouped together and got some quotes. Not only did Rowe Plumbing and Drain have the best price, but they also sent us Andrew, a master plumber, to install water pressure regulators in all 4 homes today.
Well done!
James Dishongh
a year ago
Stay away. They performed unnecessary repairs that caused damage to my sewer pipes and which I later had to repair. Tech was completely unprofessional and had such difficulty diagnosing the issue that I have serious doubts about his competency. The contract and invoice was presented in the super smallest font on the tech's phone and was impossible to read. Not only can I not recommend them, I strongly advise you to *avoid* them.
If you want more details on this issue, feel free to contact me.
Andrew was competent, fixed our problem and additionally answered our questions very helpfully.
Nicest most professional service technician! He knew what the best solution was and thought outside of the box to make the solution a better one and a less expensive one. He gave us options, explained them and then fixed the problem fast. Great company! I highly recommend them.
Jillian Lawrence
3 years ago
Rowe Plumbing was great! They were puncuntual, honest, and very reasonably priced. Shawn was pleasant and incredibly professional. I'll definitely use them again for any plumbing needs!
Brandon Engstrom
8 years ago
Rowe plumbing was fast to respond, explained in detail the work being performed and was friendly.
This plumber that came out was focused on completing the job without missing any details. The pricing was great; a little lower than one of the chain plumbers. I am already planning on scheduling another appointment for some other plumbing work I need. The have won my business.
Jessica Freeman
8 years ago
I call Rowe Plumbing for all my plumbing needs. Tim is very knowledgeable and customer service is amazing. Very highly recommend.
We have used Rowe several times and they are always knowledgeable and professional. Dustin came out to service our ancient water heater and had a new one installed in about an hour. We thought we’d have to wait a week or so but he was able to get it done the same day. Highly recommend them.
In and out in under 30 minutes. Able to find the clog in the pipes, cleared it out. Done and done.
Jennifer Gephart
3 years ago
Josh once again has performed stellar work for us. He was very courteous, knowledgeable, and a hard worker. We will be calling Rowe Plumbing for all of our plumbing needs. They have reasonable prices and are experts at what they do.
therese brooks
2 years ago
Andrew went above and beyond. Very fair pricing. I am grateful for my experience w/Rowe, and you can likely expect the same.
Stephen Bowdon
5 years ago
Amazing service. Fast, friendly, very knowledgable and they are priced very well - what else could you ask for?!?
Practically Professional Pete
7 years ago
Tim installed a hot water heater for my father in-law on a Sunday Morning as an early Christmas present! Tim is friendly, extremely knowledgeable, and professional. My father in-law dabbles in plumbing repair and was very impressed by Tim's expertise and diligence in handling the install. Rest assured that when Tim is handling your plumbing needs, you won't be let down.
Lawrence Frazier
a year ago
These guys are fantastic. The ONLY plumbing company I'll use in the future.
Nancy Jackson
3 years ago
Jeff was awesome. Very professional and did a great job with the plumbing repair.
Rianna Bentley
4 years ago
Honest, reliable and quick. I highly recommend Tim to anyone with any plumbing needs.
We called them for an estimate, and had them repair while on-site. These were 2 of the nicest guys I've met in a long time, and they got the job done with 0 hassle, for a competitive price.
I will call them back in a heartbeat for future repairs!
Thanks Luis for all your help today!! #1!!
Tony Brunelle
4 years ago
Mikayla Schneider
7 years ago
We were in the middle of a do it yourself bathroom upgrade when we needed assistance with the plumbing. Called on a Saturday and Tim was out the same day. Was very professional and helpful offering us quotes, along with advice for continuing our project on our own. Decided to schedule a day to have him redo the bathtub plumbing along with installing the tub. We are very happy with the outcome and the services he provided.
Bob Millhollen
a year ago
Bret was a very nice and gave good details of what needs to be done . Don't know if price was right ,being 1st time having to had plumbing done in 3p years . I would use Rowes service again if needed .
Thanks Bret
Catherine Koenig
3 years ago
Josh knows his stuff and took the time to explain exactly what was going on and didn't try to get me to spend more $.
Elizabeth Kool
6 years ago
Fantastic customer service.
I thought my shower had a leak. So I called Rowe Pluming for help.
Tim promptly returned my call, carefully listened to what I had to say, then informed me of what the problem might be, what to expect, and how much it would cost. Tim arrived at my home within 30 minutes, thoroughly investigated the situation and, fortunately, told me I had no leaks. Yeah. Now I have peace of mind.
I would highly recommend Rowe Pluming and would use them again in a heartbeat, Very professional and reasonably priced. Cheers Tim.
Patrick McCluer
3 years ago
John did a great job. Improvement from what was there.
I would highly recommend this company. Tim was professional, knowledgeable, bid was competitive and I just had a better feeling about him doing the work vs the other companies we received bids from. He also was courteous in the way that he tried to keep drywall damage to a minimum. This is the only plumber my family will use going forward.
Stephen Santiago
a year ago
Great customer service. Andrew explained everything and was very professional. He worked quickly and our sink/faucet look awesome!
Tim and his apprentice came out on two different calls. Tim is professional and very knowledgable. He gets right to work and gets the job done. I couldn't recommend him enough.
They fixed a small issue I had, and educated me during the process. Gave me tips on what to look out for and how to save money. Another time, I had a different company come in to tell me I needed to replace some pipes and was quoted at $3500. Got a second opinion from Rowe plumbing, who ended up fixing the problem without having to replace anything. Potentially saved me thousands. This company seems to put the customer first.
Catherine Miller
3 years ago
Thank you Andrew , for your excellent service and great tips on how to help keep our drains clean. We greatly appreciate your your promptness, fast service, and the company's reasonable prices.
I had a great experience with these guys. Professorial, clean, friendly and they even called back a week or so after the job to make sure we were happy with the work performed. I would not hesitate to recomend them.
Debbie Hudson
4 years ago
Great company! They are friendly and honest
Good people who mean well but did allot of head scratching and guessing. Could not diagnose the problem then proceeded to quote me for work that after getting second opinion and professional diagnosis did not need to be done.
Unfortunately would not recommend Rowe..
matthew beeman
7 years ago
As relatively new home owners, the thought of calling a plumber was one filled with nervousness. Rowe plumbing took away much of that nervousness by giving us a good quote over the phone and explaining what the problem most likely was. He came, fixed the problem and stuck to the quote, which was very fair. I recommend using Rowe as it is as hassle free as a plumbing call can be.
I have called T Rowe Plumbing on 3 different occasions. They were out within 1 day after calling, very fast service and friendly. He is knowledgeable in all areas, which is so convenient. He also told me how to fix it when I had an emergency, if I wanted too to avoid the service call. But I would rather pay and have it done right. I have had and outside pipe leaking underground, a bathroom and laundry room that were not up to code and needed new pipes. Tim is the Best!! He is reasonable and he is Fast!! I will call T Rowe Plumbing whenever I need help and I would highly suggest this company. They have much faster than Sarkinen or Roto-Router Plumbing, I would of had to wait more than a week for someone to come out. Call T Rowe if you need any plumbing services, Believe Me You Will Be Satisfied!!
Elijah Gifford
4 years ago
The reception who scheduled our appoint was very courteous and professional. We received text reminders the day before and day of our appointment. The last of which included a link to track the plumber as he was heading to our residence with an ETA for arrival.
The responding plumber, Shawn Kalakian, was on time and readily identified the leak and a fix. He even checked another area which was a concern to verify no leak was present.
Being new to the area, finding companies to provide critical services such as plumbing can always be daunting. For plumbing, our go-to will be Rowe Plumbing and Drain today forward.
Lee Ann Willson
3 years ago
Instead of having to replace our garbage disposal John was able to repair ours saving us half the cost of a new one. He was on time and very courteous.
I cannot say enough good things about Rowe plumbing and drain. They helped me out in a really bad situation, remedying shoddy work dond previously by unscrupulous contractors. Tim saved the day and got my plumbing inspection passed. Josh finished up the job today and did great work. I know when I call them they will be there as soon as they can. And their work will be top-notch. I might pay a little extra but it's well worth it. Thank you Rowe plumbing and drain!
Sarah Freylersythe
a year ago
Called for an estimate and got someone to come out the following week. Estimator showed up two hours before window so I had to send him away. He did come back later though within the window and he seemed knowledgable, which is why 2 stars. He said the project was complex and his boss would need to do the estimate that night or the following day. I never got that estimate or any follow up.
Austin Kiemele
3 years ago
I just wanted to say this is by far one of the best plumbing companies I have ever contacted. They were fast and knowledgeable and the customer service was the best I have ever received. I 100% suggest this company. Josh
What is the plumber that came over and he was so helpful and so polite along with his level of skill I was very pleased.
Shauna Segletes
7 years ago
The only company that could even come same day, quickly diagnosed and fixed our leaky bathtub faucet. Very polite and professional. Will call again!!
Keri Fletcher
6 years ago
Rowe Plumbing was just here and fixed our toilet! Very fast and reasonably priced. Kudos to Tim & Brit Rowe! (They even offered to come out the same day I called! Wow!) Thanks for the recommendation Kristin Rosin and Clif Barnes :)
Daycare Sonshine Christian
6 years ago
Tim has been very responsive and quick when ever we have needed him!! Especially when it comes to finding flushed down toys! 😜 Highly recommend!!
Michael Flynn
3 years ago
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