Best Emergency Plumbing Needs in Phoenix AZ

The technician Albert Chavez came to my house and was very honest, professional and thorough with his work. Within minutes he found my leak and even gave me the option to fix it myself at a lower price while explaining to me the pros and cons of doing it myself now that's the kind of service and options that will make me a loyal customer for the future! I'm spreading the word about this company and this employee!

Prompt and professional service. The job was done to my satisfaction and will use Robins Plumbing for future repairs and installs.

Wow, I will never call another plumber. No BS with this company. Knowledge, punctual, clean, personable. Had a water heater and Halo system installed. Highly recommend. Bruce? Owner and Jason were awesome.

Totally trustworthy! ! !

Roger was very knowledgeable and courteous. Answer all our questions. We would recommend him to others.

Scheduled appointment time was 8-10 am. I received a call that they were running late. The tech arrived about noon. The blockage was on the exterior of the house. I showed the Tech the location, and he worked up a price of $395 to run the snake and clear it. I have previously rented snakes from Home Depot and cleared blockages myself. At 72, I do not have the strength to put the large snake in my car. I was horrified at the price. If that information had been given to me when I scheduled the appointment, I would have used another company. I asked about the cost and was only told about the $79 service charge - not the excessive up charge.

Luis did a great job, I ask a lot questions and he explained everything so I understood. Very happy with the results.

The Technician "Lupe" was very good

work was done professionally.Friendly service.

Simon came on a Saturday and replaced valves under a leaky sink. Company is A+

We had a leak in our hot water heater over the weekend. Springs Plumbing was easy to get ahold of and came out that afternoon. They helped us replace our water heater and haul away the old one all within hours on Sunday. We are so appreciative of how easy they made the process.

DON’T WASTE YOUR TIME! Literally, they’ve cancelled my appointment twice and at the last minute... Very unprofessional, inconsiderate, and disrespectful. Will never call Champion again.

Kyle was amazing! He was professional, knowledgeable and friendly. He accommodated our needs on a weekend! I would highly recommend him if you are having water heater issues. This guy couldn’t have done a better job if he tried. We are beyond happy with his work.

Nudrain lined our sewer line and did an excellent job! The lining procedure was more cost effective and less destructive than pipe bursting and so far after the procedure we haven't had any backups! Lindsay and her team are great to work with!

Very responsive; scheduled hot water heater service for an inherited 15 yr. old unit. Walt arrived on time, was very professional, personable and explained the value of servicing the unit compared to installing a new one. We decided it made more sense to get a new one with a warranty than risk future problems with an old unit. Walt removed the old, meticulously installed the new with all new connections, etc. Very pleased with work done! Thank you, Walt!

Textbook bait-and-switch



Long story but here it goes:



I hired Quail Plumbing to install a gas line for a new cooking top. The plumber came to take a look and quote the job. It was already suspicious that the plumber was in a van marked Scottsdale Plumbing. He looked at the location where the line needed to be installed and give me a quote (8 hours of work).



I scheduled for the work to be done one week later. This is where the problems started.



The plumber came and immediately started complaining that he didn't have his van and his equipment, that he would have to go to the store to buy a level, etc.

Next he started complaining that the drywall wasn't removed. During his visit a week earlier he didn't mention anything about this.

Next he started complaining about the connections to the water heater (which hadn't changed from the week before, when he quoted the job)

So all in all, before he even started he spent about 20 minutes complaining about the job.



I ended up having to lend him my level so he could get started.



Next he took out the water heater and started ripping out the drywall. He came and got me and started complaining again how this was going to be a lot of work. He got all upset of how the copper and gas lines were sitting in the wall, how he would have to drill through studs (like he didn't know this already before). Apparently the gas line went to the attic and he couldn't see where it went. To make a long story short he asked me how he had to do his job. He also told me I would have to remove all the drywall from floor to ceiling on one wall in the kitchen.



Next he told me to think about it and he would reschedule if I agreed with the extra work: textbook bait and switch.



This is where I got upset and told him I got other tradesman scheduled and I could not wait a week to get this done. Again he started complaining at which point I told him that I just wanted the work done the same day as he told me he could do a week earlier. I also told him that I didn't care if it took him longer as long as the work was done the same day. I thought this was it and he would get the stuff done the same day. This is were it got interesting...



At this point he left and called the office. A minute later I got a call from someone whose name I can only assume is Karen. She asked me if I had been verbally abusive. To which I said replied No, then she asked me if was swearing. To which I answered No. (This plumber would probably be the first man in history with tattoos over his neck and hands who is offended by swearing). Then she asked me if I wanted to reschedule for next week. At which point I told her I wanted the work done this day as I thought that was what was agreed 5 minutes earlier with the plumber. There was no reason at all for her to get involved.



After some back an forth she had the gall to tell me to shut up while she was speaking and didn't want to listen to anything that I said. Every time I tried to say something she would interrupt me and didn't want to hear anything about the unprofessional behavior of the plumber. Apparently the customer is always wrong with Quail Plumbing. When she was done with her diatribe I told her that I would like to call my mommy too to help me out and defend my case, just like the plumber called his mommy (aka the office Karen). Needless to say Karen didn't like this and was offended.



She decided there and then that they were not going to do the job and that I needed to look for another plumber to get the gas line done.



Good riddance Quail (or is it Scottsdale Plumbing?).

Joey Hernandez was perfect, just like advertised on TV. He arrived on time to fix our water heater pipe. (He looked so sharp in the George Brazil, all white uniform, I had the thought that I should clean my house before I let him in:-) Our water heater was 17 years old and needed replacing. He had a water heater on the truck and was able to replace it as well as replace the old, broken pipe as well as replace our outside faucet which had been leaking. He was not only fast, and skilled, but very personable and considerate too, and so professional. He took time to explain everything, snapping photos on his iPad of the work he was doing so as to have future reference on file. Truly a pleasant experience, not to mention, we are delighted to have hot water again. Thank you , Joey.

MISTING SYSTEM INSTALL AND MAINTENANCE. KYLE IS ABSOLUTELY AWESOME. KNOWS EVERYTHING ABOUT THE SYSTEMS; TROUBLE SHOOTS QUICKLY AND EASILY AND INSTALL WAS DONE BEAUTIFULLY ON A 14,000 SQUARE FOOT HOME. PERFECT.

He provided amazing service, prices were reasonable!!! I would recommend him to EVERYONE!!!

I had the pleasure of working with Orlando over the phone who was quick and accurate while taking payment and getting me the information I needed. I had the sewer inspected by Devante who did a great job and provided a quality inspection video. FAST. Would recommend