George Brazil Plumbing & Electrical

Francisco and Salvador are true professionals! I needed some electrical work done in my newly built home to hang two 25 inch chandeliers over my custom built (12ft × 4ft) table. Francisco arrived when dispatch said he would arrive. He greeted me at the door and introduced himself. He asked what services I needed, did a survey of my home and presented (3) options. He also asked if I had any additional needs. I told him I had several light switches that I did not know what they were for. He was able to locate the outlets for each switch. Once I selected my option, Francisco went right to work. Eventually Salvador joined Francisco to assist in pulling the wiring. They ran into an issue where the builder of my home had horizontal 2 x 4s blocking the ability to run wire but Salvador came up with a quick solution to have remote control lighting. When they completed the work they cleaned the area and moved the table back in place. I was so impressed, I then asked if they could hang two additional pendant lights in my kitchen and without hesitation they did respond, Yes. Francisco and Salvador were courteous and gave me peace of mind. This was my first time using George Brazil and I will definitely use them again for my electrical needs.

Disappointed. The guys that came to do the work, were very nice and professional. The disappointment came after I got the invoice. My master bathroom light fixture started flickering and then stopped working. The next morning, I requested service online at maybe 5am, got a call around 6:30, guys were there at 10am, I was really impressed. Gave me an estimate of $260 to replace master bathroom light switch that was shorting out, ok, not that bad of price. When done, they gave me the invoice to pay of $593, I paid, not paying attention. Opened the invoice after to find a $330 troubleshooting fee. This very unprofessional business practices and definitely will not be calling them in the future. On that note I am very tired of electrical companies (3rd one this year), can anyone recommend an honest and reliable company?

George Brazil continues provide high quality plumbing and electrical services.My safety and a peace of mind assurance that my home is professionally repaired in all aspects. I want to commend the entire support staff and the magnificent technicians for all these years and moving forward.I want to thank , Kyle tsosie for his expertise and the excellent customer service skills. The repairs were done in a timely manner and they look fantastic!Thank you so much!Michel Espinoza

I got a call from Christina and Joey that they were on their way. Joey put on his booties and used his carpet to keep my floors clean. Joey listened to what I had found and confirmed the leak was present and explained how he would approach it. Working in that tiny space where the toilet normally is he did a great job. Workmanship was great. Explained how he did the repair. Made sure no other leaks were present. Cleaned up the area. Tested my water pressure and did an estimate on possible work in the front spigot and water pressure assistance. This is a guy who loves what he does. A company that hires great professionals and get the job done right. If your house springs a leak, electricity goes out, or your A/C is on the fritz, call George Brazil. Your problem will be fixed in no time.

Kyle Tsosie is experienced and professional. He was able to evaluate the situation with the kitchen pipe and valve and create options and estimates, and give a lot of detail. He answered all of my questions about a complete re-pipe as well as options to fix just the one pipe to the kitchen and was able to detail the advantages and disadvantages of each one. Great to meet a technician that is so professional and knowledgeable. I appreciate all the time he spent reviewing all the options. Thank you!

I highly recommend George Brazil! I had them come out along with 3 other companies for quotes on plumbing repairs. Although there were no reasons not to go with George Brazil, I initially went with Master Rooter and quickly regretted that decision. Before I could even get a quote from Master Rooter I ended up calling George Brazil back up and they hooked it up immediately! They were able to get the repairs done within 24 hours and saved me over $4,000 what Master Rooter was going to charge! Sure glad MR dropped the ball before I dropped thousands on them! Thank you George brazil for your promptness and professionalism! You have earned yourself another lifetime customer. :)

I had hired a different electrical company to install outdoor lighting a few weeks ago and was deeply disappointed by deceptive practices and shotty service so I was a little leery. I spoke to a representative at George Brazil who arranged for a quote. .The stellar customer service experience started there. When the electrician arrived I braced myself and prepared to be overcharged. The quote was a little more than expected but I wanted the project completed. That's where it started! Jon's attention to detail was obvious from the beginning. After a couple of hours I was invited to see the finished work and I was OVERJOYED and changed my mind about the cost. It was worth it! The site was clean and he went above and beyond to make it PERFECT! He even went further into sharing instructions that might come in handy later. I could NOT be happier. I already have a quote for additional work. Great job Jon!!!! Thank you George Brazil!!!

I just sent away one of your agents, Lance, who visited my home in Mesa.My partner Victoria and I purchased a had installed a unit through George Brazil several years ago, so when we decided it was time for a duct cleaning, we decided to call GB.What a shame to have a representative show up, during the timeframe but without a headsup phonecall, without any idea of why he'd been called out. Visibly annoyed that he had been called out for an estimate, he took his time going back to his vehicle for his tablet and then, when I asked for clarification on the price and what was involved with the job, he became frustrated with me and told me it was a lot of work.At this point, I had my reservations, but asked him if he could send me the estimate in an email for my reference. He shrugged, as if he supposed it was possible, and then spent several minutes before he had arranged to send me a screenshot of the PDF he was referencing.I do understand that it's a difficult job and the value of difficult work. I hope you will begin to communicate to your agents that regardless of how difficult a job it, it is reasonable to be expected to communicate what any estimated job involves.As for me, I think I will continue to shop around for a business that can show up demonstrably prepared.

I would highly recommend both George Brazil and his technician Joey. What an exceptional guy.I was having an issue with a single faucet in my vanity not producing and water pressure. Parker and Sons had evaluated the situation a few days ago and provided me with an estimate for all of these things they said I needed to fix my problem. The invoice was $2,332.00George Brazil’s team came in, fixed the sink and serviced my water heater for $269.00.Come to find out, the part needed for the faucet was very minor.

They came out the same day I called. They didn't charge me extra for living in the far east valley (thank you!). I had the part needed for my 18 year old furnace the next day and had it fixed. Profesional, friendly, and kept their word in all of our dealings.

John showed up on time with Apprentice Christian to take care of an issue I was having with a panel breaker. They were professional, friendly, and didn't try to give the run around with what the problem was. They were upfront about pricing and didn't add any sort of fees for my work. They also took time to answer questions I had. All in all, very happy with work, would recommend any day of the week. Thanks gentlemen

Shawn was a very very polite young man,he did great job on our electrical panel.Shawn knew what to do and when to do it.If I gave out stars and 5 was the best,I would have to give Shawn 6 stars!

Mike, the George Brazil tech assigned to my HVAC inspection today was early for the appointment. He was knowlegeable very pleasant and explained the inspection process and his inspection results with me in considerable detail. I learned that my 20 plus year old Rheem system was in decent operating shape for its age. I also learned that it was designed for a now no longer available refrigerant that means when there is a leak or normal loss of coolant I should prepared to replace the entire ac unit. This company deserves the quality reputation it enjoys. Mike is one of their techs that inspires that confidence and trust.

Tech JACOB was SUPERB in analyzing and fixing the problem, provided valuable information on the proper care of the water heater. WOULD HIGHLY RECOMMEND TO ANYONE!

Shaun Edwards did a wonderful job. Very professional and thorough. He even stayed late to get the job done in 1 day which was very appreciated.

George arrived when expected and from there the experience was great. After a moment of evaluating my request George explained to me what he would need to do to accomplish it. He finished the task in no time with very minimal destruction which made his clean up a piece of cake. My new lamp placement looks great and will definitely be out of the way of my new security door. Thumbs up to George. He did an awesome job.

Shaun and Wes were perfect! Showed up promptly and made all necessary repairs and replacements in a timely and professional manner

Our standard gas water heater went out and flooded our garage in the middle of the night. Called at 8:00 a.m. and they were here by 11:00 and installed smart tankless water heater. Life savers. Emergency service to the next level.

VERY satisfied with this company. Our last 2 water bills have been over $100 and there's currently only 1 person living in my home. I called the city of Phoenix and they said sorry you need to call a plumber. I friend recommended Spencer and I reached out. He was kind enough to inform me that my needs were out his personal knowledge experience but if I called the main number the dispatcher would send the best person for the job. Scheduling was a breeze and DJ was at my house the next day earlier than expected (which was awesome!) He was extremely professional, knowledgeable, and reasonable. He fixed what was needed and also showed me other areas that will need attention in the future in order to avoid major disasters (my water heater). He wasn’t pushy or looking for a huge sale which I appreciate. I will definitely call back for my water heater when we are ready and will 100% recommend George Brazil to others

Refused an estimate on a 50 gallon electric water heater via phone. This is a common item nothing that should be so difficult to do and quote. Scammers not trustworthy

John showed up on time and ran through my list of fixes from a resent inspection. Some items were not necessary and he let me know while others were needed fixes. He addressed all issues, took detailed pictures and notes that i can provide to the buyer. I am very pleased with his service. This is the second time John has been to my house in the last couple of years and i would definitely request him again. Thank you!

After reading all of the reviews on over charging and added fees without communication, I’m not taking my business here. Companies like this should be informed every single time a lack of trust and ethics loses them a an entire home conversion client. Today it did, take care.

Ernesto was very professional and very helpful. He explained different things to me about how I can take better care of my plumbing being that I live in a 60-year-old house. When it comes time for me to ask again for plumbing or electrical help I will definitely be calling George Brazil plumbing and electrical and I will definitely ask for Ernesto to come again to my home.

Joey H has been our plumbing tech on several jobs. We have also used George Brazil on other plumbing jobs, as well as other HVAC jobs. Like Joey, all the techs are very professional and very skilled. We highly recommend George Brazil, and we look forward to seeing Joey H again some other time.

Unfortunately both of my shower handles broke I bought new ones at Lowes but the shower handle wasn’t broken it was the cartridge. I called George Brazil because I was desperate and while they did a great job fixing my showers. I feel their prices are outrageous $760 was what I was charged for 2 cartridge replacements.. I looked online and the most expensive cartridge I found was about $50.. They were upfront about the price and I was desperate so I paid it.. but almost $800, I feel robbed.. anyway I’m treating my showers like gold now.. another thing I was disappointed about they don’t set a realistic appointment it’s just a 8am-5pm window..

I first called George Brazil to repair an emergency main drain line stoppage. The technician, Michael, was polite, knowledgeable and transparent through the entire process and we had no issues with his work.The next month, we had a routine complimentary inspection which resulted in a few valves that needed to be replaced. That work was done by a different technician. He also noticed that we need a new water softener but I told him that we would need some time to think about. George Brazil called me the very next day, not even after 24 hours, to ask about scheduling the water softener installation. We had already spent a lot of money with them, so the pressure put us in an uncomfortable spot and we declined without much thought.A couple days later, we used our dishwasher and noticed there was a leak which didn’t exist until after the technician did work under our sink, where the dishwasher line is. The dishwasher line was broken and leaking. When I called back to let George Brazil know, they sent the same technician and he tried to tell me there was no possible way he caused the line to break. I’m not naming him because I’m not sure if it’s his fault or rather the company pressuring him to fight against fixing this new issue. I rhetorically asked if it was a coincidence and he said “Yes”. He reluctantly fixed the issue for no extra charge but it was a very uncomfortable situation, because the technician kept trying to show me why it wasn’t his fault even after agreeing to fix the issue.I had another recent plumbing issue, I decided not to use George Brazil and I ended up with a very pleasant experience. A similar issue came up, where the technician first repaired a leak and then another leak sprung a few days later. Rather than fight it, the technician of this company explained what could have caused it and fixed the issue for no extra charge and with no argument whatsoever.It’s disappointing because we had such a good experience with George Brazil for our drain issue, which is why I’m leaving 2 stars instead of 1.

We hired Wyman Plumbing to install a replacement sink in our kitchen. Somehow during the installation the technician managed to damage the sink on both the left and right front sides (see picture 1). The company refused to accept responsibility for the damage and blamed the problem on us, the homeowner. We asked to be reimbursed for the damaged sink and they refused. In addition the sink was hooked up with the hot and cold water reversed and with no connection to the water dispenser in our refrigerator.We ordered another sink and called George Brazil this time. Their technicians were able to install the sink without any problems and hooked up everything correctly. (see picture 2). Not only did they do a wonderful job, but they were very polite and helpful. They explained everything they were doing. When they discovered they didn't have the right connectors with them, they called their warehouse and had them delivered during their visit so they could complete the installation. We are extremely pleased to have found a company that does excellent work and does not screw over the homeowner. Thank you!

We are so incredibly happy with the service we received. From the ladies on the phone to Chad who came to the house. Chad was friendly and very professional, he explained step by step what the problem was able to fix the problem right away.We've used George Brazil before and will continue to use them.Service was excellent and affordable.

So relieved and pleased with our service. We had previously called another plumber who wasn’t sure how to fix the issue.Brad got right to work investigating the issue and came back with a workable plan that completely resolved the problem.He also provided great recommendations for other items that would give us extended value and benefit for our specific needs.Best money I’ve spent on a home service call in a long time.

PREPARE TO MASSIVELY OVERPAY!!Broken P Trap (pipe) below my kitchen sink. Called George Brazil, who sent a technician named Austin to my home. Austin presented us with a quote of $1,700.00 to replace a broken P Trap (you don’t need a plumbing background to know you’re being taken advantage of with an estimate this high). I asked for the split between Materials and Labor as well as the time it would take Austin to fix. Austin said the parts are $80.00 (!!!!), the rest was labor, and it would take 3 hours to fix. Needless to say, I was shocked George Brazil would attempt to charge a customer over $500.00 per hour (!!!!) in labor to fix an easy-to-access (literally under the kitchen sink) broken pipe. I was so upset I escalated this to the Vice President named Josh to provide customer feedback and he seemed to be unphased when I walked him through my experience. Josh’s response was “…so all you care about is the price, not who’s doing the work?” Josh, you and your team should be embarrassed to charge a customer like this—ESPECIALLY WHEN I HAD ANOTHER 4.8 STAR PLUMBER REPLACE THE P TRAP THE FOLLOWING DAY FOR $140.00!! A+ job and problem solved. Your team may be good, but it's not 10x better to justify your labor charges. I will never, ever call your company again. It’s amazing how one bad experience combined with a leader (that's you, Josh) who is completely unempathetic to the feedback provided by a customer can lead to a total loss of trust and credibility. Customers, please don’t be taken advantage of by this organization. There are plenty of skilled plumbing professionals out there who will treat you fairly and honestly. George Brazil (Josh and Austin) are not one of them.

Brad was professional, and honest. He took the time to explain things thoroughly that I could understand. We will definitely be using Brad again for all our water heater needs.

My breaker for my AC was bad I was at work my wife came home house was 90 degrees I called George Brazil to come swap out my 40 amp breakerThey charged me a “$250 emergency trip fee” just to come to my house. Here is the sickening part they charged me $333 for the 40 amp breaker that cost $16.38 at Home Depot.Total charge to switch out a breaker $583 ?I personally will never call them again and I will make sure to let all my neighbors know and all my friends know that they took advantage of the situation !!! Shame on you George Brazil !!!!!!

Could not schedule right away, but they put me on the emergency list because my appointment was 5 days out. Each day they called and said sorry no availability but will keep you on list for tomorrow. This was great - I was impressed. Day came, I waited all day and then they almost moved my appointment until the next day (which I could not do because of another contractor coming already), but at the last minute said they could send someone. Ok, I'm still pleased to work with you. Then the plumber showed up (seemed knowledgeable and was nice) and diagnosed the problem (we mostly already knew everything). Then the sticker shock. $900+ for something that would have cost me $300 in OR (where we just left and is notoriously expensive). We were not on-board with the pricing. My husband watched some videos and went to Home Depot. Sure it took longer but for <$100 he got it done. So they are expensive and thus the 3 stars. I am sure the work would have been fine.

I almost didn't leave a review because I am embarrassed. Hank arrived on time and was professional and courteous. We needed our thermostat replaced. The first thing he did was check the batteries. The dead batteries. Once the air was blowing cold again he changed our embarrassingly dirty filter. There was no charge for either of these services. As much as I would like to pretend the entire thing never happened - I can't let such kind service go unremarked upon.

Wanted my smoke detector batteries changed (5) of them cause 1 started chirping. I was informed that they don't carry batteries and I was suppose to buy them if I needed them installed. I did not know that , wasn't told before hand and did not have any. So I was given this speech about how everyone is using sealed smoke detectors, so I got all new ones $747.00 for 5 smoke alarms. And was told about the gold plan saying well you got credit from your old silver plan that expired and I would only be paying $28 for the plan today, but was charged $120 so total for a chirping smoke detector cost me $847.00. They sure know how to use their words. Being female probably didn't help. As it states in my billing statement that membership would be $28 and I would like my $92 refunded to me. The tech was very nice, but I feel after the fact I was taken advantage of.

Ty did a thorough electrical inspection and made recommendations supported by photos and his professional experience . He made quick work of a bathroom fan that had gone out. He showed me the faulty parts and he replaced and installed a new fan motor. Pleasant, Cordial. Professional work. Thanks. Tyrone.

Living outside city limits it is hard to get a lot of companies to come out. We had tried other plumbers, but were always left in disappointment with their work. George Brazil, and especially Duane, have been wonderful to have. We initially called them to fix what another plumbing company had incorrectly done. Many more mistakes were found, and Duane was able to repair them all. We were so pleased we have had them install new plumbing since. I highly recommend George Brazil Plumbing.

Customer service at the next level!!! Called yesterday and they were here the next morning. The lady who called me to set up the appointment was very friendly. Communication was excellent from the e-mail and the text notifying us the technician was on his way. Once Ted arrived he was very polite and explained everything that needed to be done and why. Very happy with the experience overall. Would definitely recommend them to others. Thank you for your dedication to customer service.Aaron

Scottin came to my home in a New Homeowner Emergency. Dispatch was not only a real person instead of push 1 for this and blah for that. She was kind and helpful and scheduled the plumber to come right away. Our valve was busted for our washer and our water had to be turned off. He came by after a long days work and fixed our valve and got us going so fast. So grateful and so happy for this service. Best Plumbing service by far!!

When the plumber arrived he stated he would give me an estimate before doing the work. He proceeded toStart the work without telling me and then came to me with an estimate that was ridiculous. He had shut off the water in the house and had to cut a hole in a closet wall to shut off a value so he could put the water back on. Now we are left with no shower, and a hole in the wall.Don t be fooled by the TV commercial, the way we were. Oh, he did tell me they were not going to charge me for the service call! DUH!

After years of excellent service...Regular maintenance - miraculous revelation of burnt capacitor wiring , ironic that we had no prior issues. Quote 561 for about 60 part and 500 labor for a 15 min repair. We retained another company at less than half the price.

It has been a while since I have had a truly comprehensive check up on my heat pumps. Well, today I am getting one! Danny has been extremely thorough. He is truly a great person and is very friendly, besides being professional. It is people like Danny who will keep me coming back to George Brazil! Kudos to Danny!

In the 3 months we've been in our new home. We've had George Brazil out 3x. 1st was an updated electric outlet for dryer $800. 2nd was for electric work and installation of ceiling fan $2182 and 3rd is to rectify the moderate neglect of the rooftop ac unit $1400. This company is not cheap, but they are worth every penny. I highly recommend George Brazil a million times over and over again. We are big fans.

Respone time was great. Our technician Freddie arrived within a couple hours of our call. He was very thorough and took the time not only to explain his work and what he was looking for but also what to look out for in the future. We are grateful for his work and knowledge.

Good work but expensive is a good enough summary as any.Needed some repiping done under my sink. Parts (maybe around $30) + labor totaled $800. With about 3 hours of work required, that amounts to about $250 an hour for labor. Not being insulting here, since I can't do the work myself, but having some PVC piping done at the hourly rate of a pretty decent attorney is wild.So, yeah, end result is good, but make no mistake that using George Brazil is a premium you better be prepared for. For me, I'll be looking elsewhere for my next project which is a shame.

ZERO STARS ! This company just wants to get in your house so they can up sell you on more work that you don't need or want. The techs are paid on commission so they will find anything possible and tell you it is a code violation or emergency and needs to be fixed now . They talked my 75 year old mother into work that was not needed and charged 3x what a local plumber would charge . I called and talked to the vice president Josh Cook and all he said was she signed the 6 page invoice , and these are market prices before he laughed and hung up the phone on me . These people are used car salesman not plumbers . Do yourself a favor and call a local small shop plumber not this high pressure sales company (owner) call me to discuss the crazy high rates you charge - seeing how your vice president laughed at my complaint and hung up on me

They are falsely advertising a $39.95 general electrical repair diagnostic. The details of which says that the tech will come and diagnose the problem and present you with solutions on what to do next. WRONG!!!! They arrived at my clients home only to tell him that they could not perform a diagnostic for that price and wanted to charge him $419. The tech then requested the $39.95 just for showing up. I would never recommend this company to any of my owners as it seems to be a bit shady to me.

The company was very punctual and stayed in contact while I waited for the repair. I loved that they send information and a picture of the person coming. Ernesto was very kind and respectful and upfront with his knowledge about the issue. He fixed my faucet quickly and there were no hidden charges. I will definitely use this company in the future.

DJ was very professional and respectful. Broke down everything and gave us options. Worked very fast and clean. Great customer service and will recommend to everyone. This is the second time we have used them and they are amazing. Thank you DJ for your amazing and great service.

My experience with George Brazil was excellent due to the nature of the services performed by Tom! His vast knowledge of plumbing while resolving our issues was phenomenal. He was meticulous and his performance was exceptional. He took his time doing the work and he ensured that the area was spotless when he was done. He provided outstanding customer service and I will only use Tom for any future needs. At a time when overall service is lacking, Tom went above and beyond! He needs to be rewarded and recognized for his efforts, work ethic, customer service and professionalism! I highly recommend Tom and as a result of his efforts alone, I highly recommend George Brazil as a company that knows and fosters talent.

Both electrical and plumbing associates came to do assessment on my house. They gave me information on the the areas of my house that needed repairs. They helped me prioritize the areas that are most important. They were efficient and friendly. They even made friends with my dogs which lessened the stress of the inspection. Their courteous treatment was what I expected from George Brazil. I hope to get all my work done as I can afford it. They also offered an attractive financing offer that received even more stress. I was very pleased with both technicians that came to my house. Thank you De Horstman

Besides great service, Brad inspected everything and repaired and replaced things for much less than I expected to pay. I also received a lot of information from Brad about what he was doing, what to expect plus things to do to prevent future problems. He also told me about the Flow-TechHome water treatment system which I hope to get in the near future and he signed me up for their electric service which will provide much needed peace of mind. Today was a GOOD day!

Jesse was an exceptional tech! He was very personable & VERY honest about the issues found. He made me feel very comfortable with the service provided & I was confident that everything was resolved. His experience showed through his work & seemed as though he does his job for customer satisfaction & not just for a paycheck. I am thankful & grateful for the experience him & Jorge showed me today! Great job guys, yall were a blessing! THANK YOU!!!!

I called George Brazil last week to have an electric inspection done on an older home I purchased. 7 days later (today) my scheduled appointment day arrives. I received a confirmation text yesterday to confirm the appointment. I also received a call at 10am to let me know they are waiting for a tech and will call when one becomes available for today since they haven’t forgotten about me. 4 hours and 20 minutes later I received a call from them stating they were unable to come out today and they would need to reschedule for next week.I’ve been sitting at home waiting for them to show up today. Unbelievable. Would not recommend. I did not reschedule. Will look for another company.

DJ was great. Very knowledgable and brought our water heater up to code. Of 2 other companies called to do the repair one no showed and the other was almost double the labor. Called George Brazil, they came out within an hour and did it in 1 hour versus 4 to 5 hours quoted by other company. Would definately recommend to family, friends and neighbors.

Where to begin! Excellent/professional customer service from the first call to the moment the technicians left. My home was flooded by a contractor, and I wanted to make sure that all the plumbing connections were properly installed. Brad Dahl was the technician assigned to the job at my request.First, the representative who answered the call was empathetic and understood my concerns. She arranged to have Brad Dahl arrive a couple of days after my call.Follow-up phone calls and text messages - throughout the entire process I had representatives call me letting me know the status of the appointment. A text message was sent the day before their arrival for me to confirm the appointment. A genuinely nice touch which might seem small for some, but I thought it to be very considerate, was the note letting me know to go on with my day as usual since I will be receiving a phone call 30 minutes before the technician’s arrival (which was exactly what happened with my case).Brad and Tanner arrived punctually; they were very knowledgeable, professional, respectful, considerate... I can go on and on praising them. They rolled a red carpet in front of my door (yes, I got the red-carpet treatment!), they covered their shoes every time they entered my home, they brought their own broom, dustpan...etc. with them and thoroughly cleaned as they worked (I so much appreciated that). They completed a full plumbing inspection and clearly detailed/described the work that needed to be done. They provided options for me, and I did not feel pressured to pick the most expensive one. All the work they did was top notch, including replacing a 19-year-old hot water heater. They did not leave my home until they were sure everything was working properly (they even tested my HVAC unit since my heating system works with hot water... they left NO stone unturned). I was actually sad to see them go... hard to believe... Brad is moving to Texas in the next 6 months, and I wish him all the best in his new endeavors. Tanner will remain in AZ working for George Brazil. I will not hesitate to use George Brazil and their whole entire team (specially Brad and Tanner) if I have another plumbing emergency. The steady customer service decline is a concern, and it is so nice/refreshing to find a business that still takes such diligent care of its customers. Thank you!

By far the worst plumbing company I ever used. Called them to check because toilet and bathtub won't drain. The first plumber came and couldn't find anything wrong and didn't make any effort in solving the issue. And recommended the camera to look at the drain. The 3 days later, the camera plumber came and said pay first 500$ then I was told he couldn't find the issue and can't fix the backup. He recommended redoing the plumbing for the entire house. ????????? The price tag???? 34,000. Yes. 34 thousands. I said no!!!!! Right away, I knew this jerk was trying to rip me off. 34 g quote in less than 5 minutes. I decided to get another the next day. He came with a snake and did it from the roof. Within 10 minutes. Everything was cleared up and got a bunch of laundry fabric out of the sewage. Total cost 200 bucks. What a a rip off!!!!!!!!!!!

Very disappointed in George Brazil and their inability to simply do a part search prior to inspection. I have had two smaller AC companies come out and both stated the issue, both being aligned. Neither could get this part for at least 6 weeks, but the second company recommended I call George Brazil since they could possibly get the part quicker.I had a simple ask, could George Brazil simply look up the part and verify if they could get it sooner. If they could, then I was happy to pay the $79.99 have them actually come out and inspect to verify that's what's needed, and then have them do the work. I was told I would need to pay the $79.99 have them come out before they would even be willing to look the part up. Funny thing I called two other companies after this call, both very accommodating and understanding and both gave me the email address. Asked me to email them the pictures of the part and details, they would find availability of the part and if they can get sooner they will come inspect to verify. It's not that hard, unless you are a person/business who doesn't value the customer and do your best to be hard on the customer, or shall I say lost opportunity of a customer.

Jesse and Nicholas showed up to see if they could unclog my washing machine pipe which has been clogged for YEARS! Jesse got right to work, with Nicholas assisting. Things were not looking good, so Jesse called Christian to bring the 'bigger and more powerful' equipment, and these three guys were absolutely, without a doubt, working angels sent from heaven! The three of them worked impressively well together, like a well oiled machine, and guess what? THE PIPE IS CLEAR! SUCCESS! Jesse was brutally honest with us and walked us through what he was going to try, and his openness and honesty goes a LONG way, especially in today's world. George Brazil has to be proud of having such dedicated employees working for them. We greatly appreciate their knowledge, their experience, their expertise, their cleaning up after themselves, and for sharing their time with us. THANK YOU SO VERY MUCH for a messy job well done. I am beyond thrilled to be able to use my washing machine once again. Thank you.

Stated they won't work on my home. I have a townhome. No shared plumbing. They stated they no longer work on attached homes. I have had them work on many of my townhomes and condos. The Customer service staff is rude and very unprofessional.. I would fire the entire crew and start fresh.

George Brazil is The Best in every category. We had an issue with our hot water reaching certain areas of the house, Joey came out and fixed it. The company was extremely professional and kept us posted every step of the way. Their prices are very reasonable.George Brazil is the ONLY company we will be using for all our plumbing and air conditioning needs.

Very poor response. Was told someone would call in morning. Later in afternoon. Still waiting. Expected better customer service ftom George Brazil.

Brad from George Brazil was the only plumber who responded to our urgent need as a bath tub was close to overflowing with foul water at 0100. He was thorough and kind even at that horrendous hour. His explanations were clear and he made every effort to help me save money on services he recommended. I will be having Brad come back every year to assess further needs!

Was going to call for an estimate on AC but read reviews and they seem to be similar to the other over priced named brand companies. I'm not going to waste their time or mine if they're over priced.But wanted to point out for other AC customers and readers that the OWNER denies all bad AC reviews as a separate entity/business but gladly accepts all 5 star reviews for AC services. Which is it... separate company or same? Because you argue back on all bad reviews.George Brazil is George Brazil own the business and quit arguing.

I've been having electrical issues for a while and when power went out in two areas in my house I called George Brazil to come out and help diagnose the issue and hopefully get power back to my kitchen and living room (not fun cooking in the dark). When I called they were very nice and professional and got me a same day appt. which I really appreciated. They were in contact with me the whole time. When my tech arrived, he was nice and professional and listened to what I was saying. After looking around he said he'd be right back with a solution and quote which I was excited about. When he came back he gave me a quote for $3,000 to rewire some items in my house while not guaranteeing that would fix my issue. He was actually guessing what my issue was and he 'thought' that would fix it. I had sticker shock and needed to process the information. I asked for him to send me the quote to my email and I'd get back to them - never received the quote. I wanted to get a couple more quotes to see if others agreed that I needed rewiring in a home that is only 4 years old. I had another electrician come out and he found that my issue was with the panel and NOT the wiring and was able to fix it in 15 mins for $125. I would not recommend and feel they wanted to do unnecessary work for thousands of dollars.

Showed up in a timely manner, was professional, service was completed to my satisfaction. I HIGHLY recommend reviewing your final bill. There was a discrepancy in what I was charged and when contacted they stated that the technician should of better explained the final bill. Good work but at a high price. The cost for the water heater online is $675 but I paid over $1,900.

I am definitely so disappointed. How can you be an electrician and put an outlet next to a cabinet door where you can't open when anything is plugged. Electrician says I instructed them to do so. Does that make sense? If I have instructed that they should paint the picture, but that wasn't the case. Saw it after when it was done and so disappointing that they are not fixing their error. Look at power box in my cabinet where he chose to put that. My cabinet guy had to cut the drawer so drawer will close. When I questioned him, he said if he put it on the other side of the cabinet he had to put a box around it. I wouldn't mind that. You don't think he is taking short cuts? Look at the outlets on the side of my each island, side way. I would like them right side up, up and down instead of side way. He made choices without consulting me.I told them that I will live with other two problems but please move outlet away from cabinet door, he is talking about again how much work he has to put in to move it. If he has done it correct from the get go, I would not be having this conversation and he wants to charge more, after giving them over 5400.00 and didn't get the work done correct as if that is my fault. Sad and so disappointing from this electrician seems so wonderful, I feel like he stuck it to me.

Adam Gjesvold replaced three light fixtures at my home. He arrived on time, explained the benefit of replacing the florescent lights with LED lights, drive to Home Depot to purchase two of them and replaced all three in a short time. (2 of them were on a 12 foot ceiling). During his time here, i asked him to inspect my electrical panel as I have been having breaker issues, He took pictures, showed me what my issue probably was and provided me an estimate for replacement of all breakers in the near future. Adam has a great personality and I enjoyed conversing with him during his work here. Definitely will have him return as George Brazil is an excellent company for electrical issues and Adam is an outstanding representative of their company. .

From start to finish, the work was done quickly and efficiently! I called regarding flickering lights in my home and breakers were replaced. Everything was communicated so thorough and I feel safe and happy knowing that my home will continue being safe for my family.I even had required a need for my faucet to be replaced and got same day service! Staff were extremely knowledgeable and kind. Very satisfied with the quality of material and workmanship.

I am always impressed with the professionalism displayed by their workers. I was a little annoyed by the fact that they always manage to come back from their inspections with a boatload of needed repairs. But now I just pick one thing off the list each year and look at it as routine maintenance. I do think they are a little overpriced, but as a widow I really don't have someone else to do the work.

From start to finish such a smooth process. My call was answered by a real person who made me feel I was important to her and my problem real. The technician Brad was on time, assessed the problem, and did an absolutely fantastic fix. He made sure we had all the info we needed on why our leak occurred as well as ways to prevent in the future. Brad is a very upbeat confident guy. You know immediately he knows his stuff. Always smiling! It was a pleasure doing business with this company and I have no reservations on encouraging others to use this company. Thanks to everyone

We had a plumbing urgent issue (not an emergency, but still pressing) our water pressure kept dropping to nothing randomly and sometimes just completely stopping. They scheduled is quickly, were prompt, and diagnosed the issue right away and had it fixed within a free hours. They work they did was better than necessary, they added a few little bells and whistles while plumbing a new fixture and checked everything while there. I've never used George Brazil before, but I will always use them in the future. 10/10!

Our power went out in the middle of the night.. Called George Brazil after the 1st place I called, never responded to us. Marcus called me within 5 minutes and was at out door step in 30. I have to say he was the nicest tech I have ever worked with. He fixed our breaker and power was restored in 30 minutes. They Definitely have my service in the future!!!!

Joey Hernandez was perfect, just like advertised on TV. He arrived on time to fix our water heater pipe. (He looked so sharp in the George Brazil, all white uniform, I had the thought that I should clean my house before I let him in:-) Our water heater was 17 years old and needed replacing. He had a water heater on the truck and was able to replace it as well as replace the old, broken pipe as well as replace our outside faucet which had been leaking. He was not only fast, and skilled, but very personable and considerate too, and so professional. He took time to explain everything, snapping photos on his iPad of the work he was doing so as to have future reference on file. Truly a pleasant experience, not to mention, we are delighted to have hot water again. Thank you , Joey.

Excellent job! Excellent customer service! This was our first time using George Brazil plumbing services. (We use them for AC) Adam and his assistant were so informative, friendly and patient. It was 10:00 at night and the repair was outside with minimal lighting but, they managed to get the job done without any problems. I would highly recommend their services.

Josh is an outstanding service technician. We have our AC system replaced about 8-years and he has been coming out over the last 8-years and I can say enough good things about him. He is very knowledgeable, friendly, and very efficient. He has made our experience with George Brazil, such a positive one. If you are thinking about a new AC system or need a repair, ask for Josh, you will be happy you did! Thanks Josh for all that you do!

Discovered a leak near a shower. Source unknown to our inspection. Contacted George Brazil plumbing. Sent plumber within the hour. Diligently found leak after thorough search. Source was a small leak at pipe junction in attic. Repaired on the spot. Our plumber was great at explaining every step of the process. Transparent with anticipated cost.Great job,Brad!! Thanks

We had an annual plumbing review. The technician was very thorough in explaining what he would do and what our options were for any concerns we had. He sent us estimates for work we needed to think about so we could plan our budget for future work. He was prompt, personable and knowledgeable. I have called George Brazil in the past and am always happy with their work.

When I stay home all day because they give me a ten hour service window and then they don't even show up - they get one less than one star.

I have been with this company for over 20years & until today have been very satisfied..I scheduled my ac tune up in April for today’s appointment and they just called to inform me that they are “ busy” and have to reschedule my appointment until September…Seriously?? This is how you treat a long time customer?

We had a backed up drain from our washing machine. The night before the drain was backed up.When the technician came he was able to run water down our drain without issue. Didn't offer to snake or camera our drain to see if there was something in the drain, just ran water down it.The next day when we hooked up our washer it immediately backed up again. When I called the office to see if there was anything they can do they wanted to charge us for a separate visit rather than fix the issue they didn't even try to identify.

Tony was extremely helpful and honest with me. I had another company lie to me and told me I needed a new air conditioner at $9000. Tony was able to fix my problem with a $25 breaker. It’s refreshing to see there are still some honest people left in the world. I highly recommend this company and will use them in the future for all of my electrical needs

Jacob did outstanding work and was very professional. Knowledgeable and efficient and friendly. Great job!!

Adam arrived in a timely manner, was very polite and professional. He was able to install my additional outlets, lights and ceiling fan with high quality workmanship. I would highly recommend George Brazil plumbing and Electric. The entire team I spoke with were very friendly, prompt to respond and professional. Thanks to all for a great experience!

In a time when service excellence is a rare commodity, my experience with George Brazil was exceptional. Tom and Daniel not only took care if the issue on which I called, they also evaluated my plumbing needs and provided knowledgeable advice on options for my home. They were genuinely committed to my total satisfaction. Thanks to both gentlemen, and to the Company for employing such high quality individuals.

I am a first time customer of George Brazil and the experience was above and beyond. Justin was the tech that came our to my house to provide a quote for a water heater replacement. He was absolutely fantastic, friendly, superior customer service and extremely thorough. He was able to offer a very competitive quote along with the offer of installing the water heater immediately. The replacement was done quickly and with very high quality. Justin completed a whole house plumbing inspection and provided comprehensive explanations regarding areas of concern and corresponding quotes. I appreciate the time Justin spent answering all of my questions. He left the house and garage much cleaner than what it was before his arrival. I highly recommend George Brazil for any plumbing issues you may have. They have earned my loyalty and trust from this fantastic 1st experience and will use them for completing future plumbing needs.

It's been my pleasure to have used George Brazil's services on several occasions. The experience is always a pleasant one. The service providers always take their time and do excellent work. They are pleasant and kind to their customers making sure they meet all of their desires. I especially wish to commend Plumbing Technician, Ernesto Jimenez for his outstanding work and attention to detail. I look forward to working with George Brazil again in the future if the need arises. Once again thank all of you for taking care of my needs. Way to go!!!

SO many thanks to Dave Marino, who came out yesterday on an emergency call and handled everything calmly, professionally and super quickly. I was freaking out, and he calmed me down and took care of everything so super quickly I couldn't believe it. And then I felt silly for ever worrying at all. Dave surpassed all my expectations, and I am so grateful for him and his help yesterday. Thanks, Dave.

Loved technician Ron. He's a real plumbing guru! After dealing with several other plumbers sent to us by our home warranty company, I finally feel that our plumbing issues will be taken care of properly. Ron was professional, extremely thorough, and explained everything every step of the way. He's very pleasant and easy to work with. Everything was put back in place the right way and he even locked the padlock on our gate before he left. I will call George Brazil Plumbing for all of our plumbing needs and will definitely ask for Ron. Thumbs 100%.

We had new counters and vanities installed and needed 4 faucets installed and a new garbage disposal reinstalled. No extra work needed done. We have recently moved here and we’re quite unaware of how the pricing worked. We were told they would give us a quote prior to beginning work. They did it was utterly outrageous! However we had removed and unhooked our previous fixtures 24 hours prior and needed water in kitchen and bath vanities. I incorrectly assumed as a large company they would be competitively priced, I should have read the reviews I would have been aware I was on the wrong path. I should have scheduled more than one quote. My fault. Never again. The plumber was a nice fellow. But George Brazil won’t be back to our home. My sons who live in Phoenix were appalled!

Adam and Jason were very friendly and professional. They walked us through every step so we could see and understand what was in need of repair. They worked quickly and cleaned up after themselves. After purchasing the plumbing membership they did a thorough review of our home to identify potential areas that will require repair or replacement. George Brazil replaced our A/C last summer with the 10/10/10 plan. These plans are giving us peace of mind in our older home. Thanks George Brazil and thank you Adam and Jason for doing such a great job.

This was our annual maintenance checkup. I was happy to have George Brazil contact me to schedule the appointment. It was great to receive a phone call on the day of the appointment pulling in the service a couple of hours. Much appreciated! Our plumbing technician, Alex Pacheco, has been excellent! We have had him the last two visits which helps to keep consistency. Alex is always very professional and does a thorough job. I like when things are going well that you get a good report vs trying to do unnecessary repairs at the time. Thanks!

This was our first time with George Brazil. We called in to schedule an appointment and they were able to have someone come out to our home within the same day. One of their customer service agents, Joe kept us updated throughout the day and notified us when their tech, Mike S. was on route.Mike was super friendly, knowledgeable, and patient. He was able to quickly troubleshoot and locate a leak that we had in the plumbing of our wall. Prior to being serviced by George Brazil, we had independently tore down part of the wall of our home in order to locate and attempt to the fix the leak ourselves- which was obviously a terrible idea! But we are so glad we called George Brazil. Not only did Mike repair the leak efficiently, but he also offered to help us secure the tarp we had up for the exposed wall without even being asked. He also provided us a contact to help us with our wall repair. Thank you, Mike!We are very happy with the service we received both in person and over the phone. We will definitely use George Brazil again for any future repairs and would highly recommend George Brazil to others. Thank you so much!

Jason Ream from George Brazil came on time and was very friendly and professional. The work was more involved than I expected and Jason looked for a discount he could apply. The work he did looked great and I appreciated the advise to paint the copper areas. This is the second time I have used George Brazil, they always do a great job. Thank you Jason.

We use George Brazil for Air Conditioning, Electrical, and Plumbing services and have been very impressed with their people and their professional know how.Our last visit from them was to clear up a minor plumbing problem. Our technician was Kris B. and he was terrific to say the least. Not only did he fix our problem quickly and well, but he also checked all of our other plumbing fixtures to insure their proper function. Kris is an outstanding example of how an excellent company goes the extra mile to employ talented, knowledgeable people who provide not only remarkable skills, but also excellent customer service. We are sticking with George Brazil

I installed a timer on my water heater. The timer was not working. Ernesto completed the job with much professionalism and knowledge of what needed to be accomplished. Very professional and explained each step as he moved forward. I'm very pleased the knowledge and expertise Ernosto has and the job was completed in a very timely manner. VERY SATISFIED with the service and expertise.

George Brazil was very responsive and was able to send a technician to assist very quickly. Scott Pazdon was the technician assigned and he did a great job resolving my electrical issues. Scott was extremely knowledgeable and quick to identify the problem and make corrections. I would highly recommend George Brazil and Scott specifically for any future electrical needs. I also really liked that technician profile was shared in advance and I could track his arrival.

I have nothing but great things to say about this company. Exceptionally professional and great workmanship are the top two but I could go on and on.We had a hot water supply line spring a leak which flooded our bathroom and hallway before we shut the water off. The first plumber that came out said they needed to tear up the floor and wall to get to the leak.The technician from George Brazil said that wasn't necessary. He quickly found the leak and bypassed it with a minimum amount of disturbance to the house.We want to especially single him out for his amazing work. His name was Coy and he was great to work with. Not only was he very professional but also extremely knowledgeable in what he did.The most impressive thing though was that he wore a mask, gloves and booties the entire time to protect our family from Covid-19. This was important since our 90-year old father lives with us.Thank you so much Coy for enduring the mask in 108 degree heat and for being so friendly and helpful during a difficult time. You're awesome!

Johnny was my technician and he was great! I picked the company based on google reviews, and I was not disappointed. My water heater went out the very first day of my wife's new job, so I had to stay home and get it fixed even though I have no knowledge of water heaters. Johnny walked me through everything, the company is very upfront about price, and he even recommended several other services to ensure there was no water damage and that I could get the most life out of my unit. He was thorough, explained everything well, and was very respectful. He even put covers over his shoes when he came in my house! It's really a great company, the reviews don't lie!

Good work but extremely overpriced; rip off. They double or triple the markup on all supplies and labor rates are equivalent to $300 - $400 an hour (average is around $100 an hour for any competent residential plumbing services). Don't use them unless money is no object and you don't mind being ripped off.I was charged $2000 for 3 hours of work with supplies that cost less than $400 retail.

Brad was super helpful in answering all of our questions and awesome to work with! Very pleased with George brazils service and look forward to working with them in the future!

I have an old house that needed some help with multiple drains. Michael and Chase were both very professional. They came in and fixed the problem within an hour. I'm very happy with their service and will definitely use them in the future.

Great Service..I never expected a electrician to come out as quickly as he did. Fast and friendly service from the beginning a Great job from the customer service rep I gave my info to and the appointment scheduler. The electrician that came to my home was Tony V...VERY CLEAN UNIFORM! GREAT CUSTOMER SERVICE!! Tony was very knowledgeable about his profession. Tony showed me the damage and suggested alternatives. Tony completed the job faster than I thought and informed me he would email me quotes on other repairs needed in my home. Hands down this was the best home repair I have ever received from a company. KEEP UP THE GOOD WORK GEORGE BRAZIL..Employees like Tony is what make this company a success!! Make sure you treat them right!! I will refer George Brazil to family and friends.ThanksJason Jones

I could not be happier with the service I received from George Brazil Plumbing and electrical! Ernesto arrived right on schedule and took the time to thoroughly evaluate the issues and then explain them to me in a way that was easy for me to understand. He took the time to go over each step of the repair with me and explained why each was necessary. The quality of his work is excellent and it is clear that he takes pride in what he does. The work was completed in a matter of hours and my plumbing works better than ever. Thank you Ernesto and your team!

Customers should be aware of the pricing trap of this business. They do not charge by the hour like most electricians. Rather, you agree to a trip charge and only after the electrician gets there do they show you a flat rate price for a ceiling fan installation. The original operator I called said that she could not provide the price. The electrician did not do any calculations, just swiped until he found fan installation on his IPad and then said that it would cost $345 and take just over a half hour. Unfortunately, we were in a crunch with company coming the next day; otherwise I would have declined and sought another option. I guess the company is counting on the inconvenience factor causing most customers to agree to an artificially high price (you could hire a very good lawyer for that rate). Now all that said, our technician was friendly, competent and efficient. This review is not a knock on him. The pricing system of his employer is not his fault. I have no complaint about the work. It appears to have been done well.

The technician Mike was very rude. Before I let him into the house, I asked if he was vaccinated. He responded, nobody should be asking people if they are vaccinated. HELLO? You are coming into my house! I want you to wear your mask in my house if you are not vaccinated. Our house was pretty new still. The builder was also here for the diagnose and will take care of the payment. After Mike gave us the quotes. He said to the builder: let's go outside and take the payment.' I had a feeling he wanted to talk trash about me. That's why he wanted to take the payment outside. I went out right after them. Guess what, there he was, bad mouthing a customer outside the customer's house.Very disappointed, since the customer service for scheduling has been very pleasant and husband had a good experience dealing with them before. Just a rude technician. I am Asian, I wonder if that played any role for his rudeness.

Just had Jason out and he did a quick and needed job to support my condenser through this summer otherwise I'd be out 2800 smackers. Price was below estimate a done in 20 minutes. The best part is that he filmed what was being done on his phone so I could see in real time. Thank you for Excellent work and a job Well Done

Joey was professional, ready to solve the problem, explained everything to me clearly. He diagnosed the problem quickly. Once the repair was completed Joey explained what he did in terms I understood. Calling the George Brazil office was another pleasant experience. Patricia quickly reviewed the schedule and let me know the approximate time the technician would be here. I received follow-up calls advising of the arrival time. Technician was here as expected. Thank you Joey and Patricia.

Nothing but great things to say about George Brazil Plumbing & Electrical and their service. Technician Adam Garza came to assist with a failed shower valve & cartridge system at a home I’ve just purchased, and he was stellar during his visit. Arrived same day within an hour (it was late evening as well), and provided amazing service both during our phone call and on-site. Quick diagnosis, great work, and willing to share knowledge and answer my questions as I learn about the basics of plumbing by watching. Highly recommend George Brazil Plumbing & Electrical for your project or repair needs, and also highly recommend requesting Adam Garza as your service tech!

The scheduling leaves a lot to be desired. Appointment window was from 10 to 2. At 2, I called in to see if they forgot me. The people on the phones were rather rude,after asking many questions I found out I was next. The technician called about 35 minutes later to tell me he was 30 minutes away. The technician was very nice, professional and thorough. He replaced a fan in my A/C unit.He left my home about 4:45. I think a heads up at noon would have been nice, as I had other things to do that day.

You can take your chances and go elsewhere or choose a professional company that will do a great job and is extremely professional. George Brazil is the best choice! From the time you call them until they leave, you feel like they are on point. I have used them 3 times and 3 times I have been impressed. Great job!

I would highly recommend using a different plumbing service. The work that was done was fine but their price is outrageous. They charge a dispatch fee just to come out where they will then give you their upfront pricing. I will almost guarantee they will not give you a quote or estimate on common repairs over the phone. I live in a condo and the neighbor below me had water leaking from my unit into her ceiling. We believed it was from somewhere in my master bathroom. All the demo work had already been completed to her ceiling and all pipes were already exposed. I contacted George Brazil to come out and find out where the leak was and make repair. When they arrived they told me there would be an investigation fee of $225. The investigation consisted of me running my shower for about one minute and noticing no leak. I then flushed my toilet 2 times and we discovered that was where the leak was coming from. It took less than 5 minutes to investigate the leak and included no tearing out sheet rock or anything as I said all demo work had been done and ceiling was fully exposed already. They then quoted me the cost to have the repair done to my toilet which would be over $1,000 dollars including this investigation fee. I had to have the work done today as I am leaving town and did not want to leave my neighbor below in a bad spot with her ceiling torn apart. The actual toilet repair took one hour and ten minutes. The plumber lifted the toilet, replaced the flange, replaced the wax seal, and reset the toilet. The average cost for this according to different internet pricing and plumbers I have talked to would be maybe $250-$300 max with all parts and labor for professional installation. The parts alone are less than $50 and the plumber was at my residence for less than 2 hours. I was able to get the investigation fee waived so my grand total was $840 to do less than two hours of work. To be fully transparent, I agreed to what the cost would be upfront because as I said I needed the work done and did not want to leave my neighbor hanging. After investigating what the cost should have been and how ridiculously out of line this pricing was, I contacted them to see if there was anything they could do. They were no help. The work that was done was fine but their pricing is outrageous so I would highly highly highly suggest finding a different plumber to do your work. Maybe Parker and Sons or possibly a smaller mom and pop shop as well. Definitely find someone who will give you an estimate before coming to your place and some sort of price range before they charge you $70 just to drive out and drop a crazy price on you when they have you in a tight spot. Good luck and I hope your experience is better than mine! I definitely would not use George Brazil though. I wish I could give them zero stars.

Grateful to Michael Jones, Mike Shewitt, Chase, Nick, and the rest of the George Brazil team for a job well done. Excellent all around. Answered my questions and provided a running assessment of the job as it evolved. I am happy to do business with George Brazil. Keep up the good work.

I have used George Brazil heating and cooling services since I’ve owned my home and they have always exceeded my expectations.When I needed some electrical work done I got several quotes. George Brazil was actually the highest one but my technician Scott was a true professional. Made sure there was no mess left in my house when he was done, explained the work and quotes thoroughly, and his work was fantastic!I am very happy with George Brazil and will continue to use them for all of the household services they provide.

John was very professional in his estimate and installation. He did an incredible job, working late in the day to complete all of the work on my house. It's amazing how he can do all of that work (adding several new power outlets) with absolutely no mess, and in that short amount of time. John was good to provide me with guidance around where he could install the outlets, and then double checked with me prior to installing each one to be sure that was still where I wanted them. I cannot recommend John enough to others looking for fast, clean, professional service.

Alec came out to give me an estimate regarding electrical work to connect a washer/dresser. The office called to see if today was a good day for Alex to come here vs tomorrow. Which was better for me. Was told he would be here within an hour which he was. He even called when he was five minutes away which was great. I found Alec to be very professional and willing to answer all my questions in a courteous manner. I was impressed with his knowledge regarding the wiring in and out of the electrical box, and he was extremely great explaining everything to me. I will rate Alec a ten because he just did not give me a cut and dry estimate. The estimate details went above and beyond what would be expected. Very detailed and easily understood. There are a few things on my end that I need to figure out plus the plumber will be here tomorrow to explain what needs to me done there and hopefully by the end of the week I will give the okay to start the work.

We've had both electrical and plumbing technicians from George Brazil come out and help us with various stages of our remodeling process. Every single time they have been not only extremely competent and professional, but also just really pleasant people to talk to! Our most recent plumber, Tom K, was super friendly and helpful, and went out of his way to help us with out washing machine issue. About the company in general - the dispatchers and appointment people are super pleasant also, and I particularly love that they send a photo and bio of the technician you'll be seeing so you can identify them when they arrive - fantastic safety measure!!

I’m a first time customer and will DEFINITELY be a continued customer. I called in the afternoon and was offered a same day appointment within a couple of hours (plumbing issue). The gentleman who took my call (Bill?)was very pleasant. I was notified, in advance, who I should expect to arrive for the service call. Ron (technician) arrived and was very thorough, efficient and knowledgeable. He explained each process and answered any questions I had. I truly appreciate his commitment to providing quality customer service. Excellent customer service from George Brazil from start to finish!

AJ and Nick came out and helped guide me through the process in purchasing a new AC unit. They were very professional and knowlegable. I would highly recommend using them for all your AC needs!

I initially called to have what I thought was a leak under my floorboard/carpet looked at and fixed. Upon arrival, Brad inspected the leak and soon realized it was an AC problem and had nothing to do with the piping. Instead of just leaving, charging me a trip charge and informing me to call an AC company, he mentioned that it would be wise to think about a maintenance plan. I agreed and thank goodness he was able to inspect my water heater because we were literally only days away from a potential problem.. that’s how bad it was. Although I was not expecting to incur such a large investment, he talked me through the process and I really felt like he had my best interest in mind the ENTIRE time. Not only do I love this company and will use them again, but it felt really good to know that Brad was genuine in his approach from start to finish.

mike and spencer came right on time to check out our water heater. they were very kind, helpful, and hardworking. they took the time to talk to us and gave us as many details as possible so they could help in the best way possible. very grateful and happy with their customer service :)

Ernesto was not only a very competent, qualified professional but also a true, kind gentleman. After I called George Brazil to schedule an appointment, he was here in less than 2 hours. He was then able to give us an estimate and install our new water heater in 2-3 hours. I highly recommend that you ask for Ernesto when you need plumbing service.

Communications from George Brazil exceeded my expectations. I received text messages and emails confirming my appointment and arrival time of the technician along with his picture. He arrived within the time frame scheduled. Tom Mahon was easy to work with and explained options in detail. He seemed very knowledgeable. He was neat and cleaned up. I like that his truck was fully stocked so everything was taken care of in one appointment.

Mr.Derek Sibert was professional, courteous and did an outstanding job. Took time to explain the procedures.Mr Sibert was installing a chandelier in my house, at one point I thought it would not work, and was about to scrap the job. Mr. Sibert knew how much it meant to me, and I must say did an excellent job installing my chandelier. Thank You Derek. He also installed other chandeliers snd fans.Thank You George Brazil, I am glad I contacted your company Mr. Sibert is truly a great asset to your company. He should be commended for his professionalism and dedication.ThanksAnil Coelho

Roberto was a pleasure to have in my home. He was early, extremely polite and professional. I really appreciated the way he laid down drop cloths covering any area he would be working over. He worked all day and did not take a break, until he was done. I have never seen anyone work so diligently. When the job was done, he thoroughly explained everything he did, showed us the proper operation of our new thermostat and pointed out all the details of our new extended warranty. And he left my house exactly how he found it (no trash remnants, at all). I would 100% recommend Roberto & George Brazil to anyone who needs air conditioning service.

I had scheduled a George Brazil technician to come out and find out what was plugging up my drain. They were able to schedule me the same day that I called and they came out and did a good job unplugging the main drain. The technician was polite, clean, and explained everything to me as he did the work. I was very happy with the service. I would recommend them.

Raul came by our house because half of the power in our home went out. He was extremely courteous and knowledgeable. He found the problem in less than 5 minutes, explained to us how it could have happened, how to avoid the problem in the future and gave us great information on how to save money and avoid other electrical problems all while expertly fixing the problem. On top of that he also told us that the problem was not our fault or responsibility and explained to us how to get compensation for the amount spent to fix it. We were also getting disheartened with the many problems of our fixer upper home but he reassured us that it is normal and he has had the same experiences and that it is all worth it in the end. He did a great job and I wouldn't hesitate to call him again for any and all electrical work we need done.We had forgot to ask him to help us with another problem we were having and the company was kind enough to send him back again the next day at no charge. He came by again at the exact time he said he would and knew how to fix the problem right away. He gave us several options and offered his opinion and advice when we could not decide which was best. In the end the job was done quickly, professionally and he left the work area cleaner than it was when he came. I was always skeptical of larger companies like George Brazil and always favored having my own handymen that I knew personally, but after having such a positive experience with both visits from Raul I don't think I'll ever go back to having my friends kludge together my house. He made me feel comfortable and confident with his work and I now at least have one area of my house that I am not worried about suddenly falling to bits.

Absolutely the most qualified, reliable, professional, honest and stellar customer service I have ever dealt with in a plumbing and electrical company.I have had Brad and Daniel here and they presented the most stellar honesty, caring, congenial, respectful and knowledgeable professionalism I have ever seen in a service company.The customer service professionals are also top notch client centered, scheduling and caring individuals you can interact with. They were booked for the day I called after being without water for 4 days! But they worked tenaciously to get me in that day for a serious leaking pipe issue.I will only use George Brazil for every job they can do at my home.

I just had to have a huge plumbing job done right after a major operation, and it was a bit overwhelming. But I couldn’t be more pleased with the service we received from all the technicians at George Brazil plumbing and in particular, Adam. He took the time to thoroughly explain things and gave me a few options. He and his assistant were there for me when the job was completed as well to clean up and answer questions about filing a claim with my insurance company. I will definitely use this company again

Kerry at George Brazil called me 3 times to keep me posted on when a plumber would be available to come in my emergency call. THAT'S outstanding customer service. Then Mike the plumber showed up, did a bangup job. He was fast, friendly, and did quality work. I'm impressed with George Brazil as a company, and would for sure use them again. Great job!

I've used George Brazil for years & have always been pleased. I can't say enough wonderful things about your service person Jesse! He truly went above & beyond with his service. He showed up & fixed my problems in a timely & courteous fashion. He also came back on the second day to complete my job & surprised me with a small chocolate cake & flowers. I had mentioned in passing that this wasn't exactly how I had planned on celebrating my Birthday. What a gem you have in this employee!

My water heater burst and they came out within 2 hours. When I called the women who answered was very nice and helpful. They called me when my technician was on his way and sent me a text message with his picture and information before he arrived. My technician Tom was very pleasant and professional. He walked us through everything he recommended and showed us how we could save money. Would definitely recommend!

We realized we had a leak with our water heater system. It was after 10 pm. We called George Brazil and they had a professional here within 30 min. Mike was great, very personable and knowledgeable. He was able to repair and replace and was done within less than an hour. Yes, we had to pay an after hours fee, but would have had to stay up all night to drain the bucket if not done this evening. Well worth the fee. Thank you, Mike!!

Donny & Jesus were so friendly, professional and knowledgeable. They explained my problem very clearly to me that I understood completely and was able to make an educated decision for the value of the fix that was needed. This was my first time using Goerge Brazil and I highly recommend this company for their impeccable service and friendly technicians. I will absolutely be using them in the future.

These guys did a really top notch job. They did the job in the exact amount of time they estimated it would take, if not less. Showed us firsthand how to use the new thermostat, and even told us his personal experience from his own home. Our two technicians had an upbeat attitude and worked well together, clean up was spotless. We would recommend their services to anyone wanting to get a new AC unit, and wanting it done right

Thank you George Brazil and having David H. Do our work. He is the epitome of being meticulous in his work and professionalism.
We are completely satisfied,
Frank and Michelle C.

Mike was fantastic!!! He was very personable, professional and courteous. He arrived earlier than expected, promptly assessed the situation and told me what repairs were necessary to handle my problem. He completed the repairs and everything is perfect!!! I would highly recommend him and George Brazil Plumbing & Electrical for anything. Start to finish they have been amazing to deal with.

A few months back Tony installed a brand new water heater for us. Our old one finally bit the dust and we jumped up from a 40 gallon to a 50 gallon to better suit our needs. He did a SUPER job of taking out the old one, cleaning out the old drain pan, and bringing in the new water heater. It was inside our home (not in the garage) and Tony went to great lengths to cover our light colored carpet all the way from the front entry way back to the laundry room. Very respectful of our home, and we appreciate that aspect of his work. He even pointed out an issue with our water softener that we've since addressed. This was repeat business, as George Brazil had installed two very large Trane heat pumps just over a year ago. The company gave us such a great deal and did such a wonderful job that we asked for them again for the water heater replacement. No disappointments here........I wish ALL service companies were this thorough with their work and for their customers. Sorry to have posted this so late, George Brazil, but I just found out about Review Buzz last week when another one of your technicians came out to repair an electrical problem. I'm on my way to 'review' his work now. Thanks!

Marcus was professional, friendly and great in all respects. He installed a new smoke alarm system and successfully troubleshooted another issue we had.

I called the same day and they quickly sent someone out right away to check on my problem. I was surprised at how communicative they were through out the day on when the tech would be out to the house which I appreciated. Once the tech arrived which again was on time he was polite and very knowledgable. The tech did not try to nickle and dime us which another place we recently got a quote from did. I was very pleased with the honest and valuable work this company does. I will definitely be recommending this company to friends and family and use for future home repairs. Thank you all again!!

I was very happy with the service from Vincent, he was able to access the situation (broken filter on water softener) and determine that we needed a 3-way valve as well as a filter canister replacement. The quality of work from him was excellent. Vincent was very helpful and understanding, he assured us that if this incident happened again we would be able to shut the valve off to the filter and still have water running to our home. I would definitely recommend him to any family member or friend.

Michelle has been out to my condo twice now. She is very professional and knowledgeable about her work. She knows her products well. During her visit she communicated everything I needed to know very clearly and she handled the task of getting me qualified to finance a new air conditioning unit like a pro.Ignacio and Angel came to my condo today to install the new unit. The two of them were also very professional. They worked very hard on this hot day and finished the work on time as promised. During the visit Ignacio also communicated very clearly about the unit and what I could expect during operation. They cleaned up nice after the work was done as well!So far I've had nothing but great experience with the company! Thank you Michelle, Ignacio and Angel! Great job!

Called George Brazil on a Sunday afternoon when noticed an issue with an 8-month old water heater they had installed. Figured I'd have to wait until Monday, but they got a guy out to my house late Sunday evening. Tom K. was professional and friendly. He quickly identified likely just a problem with the overflow valve. Once he confirmed that, he was able to make the repair quickly while I waited in the house. He walked me thru the fix and made sure everything was working properly in the house before he left. Since everything was still under warranty, there was no cost. Huge relief and great experience.

We are extremely happy with George Brazil. Our electrical technician, John Endean, did a wonderful job installing our outdoor ceiling fans. He also did work inside the house to our satisfaction. He is courteous, professional, knowledgeable and informed us every step of the process. He has a nice personality and easy to talk to and ask any questions. He was neat and cleaned up after he finished. We would highly recommend your company and John Endean as an electrical technician.

I am a recently single mother who always had things taken care of around the house especially when it came to plumbing.  I was really nervous in looking for Plumbing company, I don’t know the proper terms other than I am not getting any hot water. I called another company and they asked questions which I could not answer and made to feel stupid for not knowing. I was actually upset at one company that I expressed to them “I have no idea what you are asking me”! Needless to say I didn’t go with them.  When I contacted George Brazil, the first person who answered was a friendly gentleman who set the appointment up.  The next call I received was to let me know a tech/plumber was on his way to check things out for me. Shortly after a plumber by the name of Zach was there to assess the water heater and why I was not getting hot water.  My household had been without hot water for two days and Zach took his time to explain why that was happening in terms I could understand. Zach made it easy for me to give the go ahead without second guessing my decision. I had hot water within the hour!  If you want professional, friendly service I strongly recommend George Brazil. Thanks again for all your help Zach.

Our technician Shane was excellent. Extremely professional & yet personable. Really appreciated his thorough inspection & evaluation. Also appreciated his recommendations. He is a knowledgeable plumber & we will definitely request him again.

I use George Brazil for all of my plumbing, electrical and AC needs. Today my electrician was Anees and he did a wonderful job for me. He showed up at my house extra early so that I could get to work on time. He explained everything he did and made sure I was comfortable. He did an awesome job and was very professional!

I called for plumbing issues that I had. They were great on the phone and had an available slot first thing the next day. They called and emailed me 30 minutes prior to arrival (It was exactly 30 minutes too). Ernesto was my service man. It took him about 1.5 hours to complete the work. He was great and very clean. This is now the third time that I have used George Brazil. This is the third time that they have done a great job. I highly recommend them. I will say they are not cheap. You will pay for what you get but if you know that up front then you will be happy. I have not had any issues for this current work. However, in the past I had a component that broke and started leaking. I called them and they immediately sent out a service guy. I want to say it was about an hour after I called. I fixed everything at no charge. I think it was about 2 weeks after the initial call. For my current job they gave me a one-year warranty on the work.Bottom line: Fast, friendly, and professional service but at a premium cost.

Brad was Courteous and professional. In a time where costumer service is lacking in the world, Brad excelled and went above and beyond. I will only use George Brazil plumbing and electrical in the future.10 out of 10 … top notch

I requested an appointment with George Brazil regarding a plumbing issue and received a quick response and a follow-up phone call. John showed up promptly and was very knowledgeable about how to solve the problem I was having. He offered me several solutions and price options. He was very patient and understanding as I made my decision and then quickly and efficiently went to work to complete the job to my satisfaction. He took time to answer my questions and help me understand how to prevent the same problem in the future. Thanks, Jon for a job well done! I will definitely use George Brazil for future plumbing needs.

I have used George Brazil before and was happy with the service. However, this year, my experience bordered on acceptable. When the technicians got there, I was given a hard sell to purchase a level of membership. I declined. There were other suggested repairs that I should consider. I declined all those other repairs. I asked them to just do the job that they came to do. An estimated 2 hour job turned into a 4 hour job! There was an apprentice working with the regular technician. Each and every step was explained to the apprentice. That lengthened the amount of time to complete the job. When the job was complete, the water was turned on and the equipment tested. There was a leak. Troubleshooting and fixing the leak took another 10 minutes. Then the drywall cut out (the wall had to be cut to access the plumbing) was taped into place. 2 hours later, that drywall piece fell out. The only thing I had in the house to cover the hole was a piece of cardboard and duct tape. The actual repair once it was completed was nice. It took much longer than it was estimated to take. Customers should be told ahead of time that an apprentice was going to be working under the guidance of the regular technician.

Mark B., a George Brazil Electrician, prepared a detailed written estimate for the work I needed. He was very professional and helpful, explaining in detail any questions I had. He returned two days later and completed the work, a task that took him and an assistant that accompanied him, about 5 to 6 hours. The work was completed to my 100 percent satisfaction. Questions I had were thoroughly addressed and answered. The work done was superb. Clean up of the project was outstanding. And, Everything now Works. I would not hesitate to use Mark again, if needed, and would definitely recommend him to neighbors and friends. He is a credit to your company.

I was referred to George Brazil from one of my neighbors who recommended the company to me. From my first contact with Teresa Ryan the experience has been exceptional. Ivan A made a special trip to make sure that the air handler would fit. Then he came with Oscar C and they spent the entire day here yesterday to install and tune the system. It works perfectly. There was not a minute in the entire day where either Ivan, or Oscar, were not cheerful and attentive to any of my needs. I would highly recommend George Brazil based on my experience with these professionals.

Jason from the electrical division did a wonderful job on our house. Before he arrived for the estimate, I got an email with a picture of Jason so I could know what he looked like! He took his time explaining things to me and then gave me several different options for the estimates on what could be done to the house. He was very calm and professional and I didn't feel rushed or pressured at all. We made our decision a few days later and Jason was the the one who came back out to do the work. You only work with who gives you the estimate which I thought was great! He went the extra mile in giving our house the detailed attention it needed (1950's house). Thank you again Jason! Great company and people. They've got it figured out. Shoutout to Connie who answers phone-she's wonderful! :)

Zack was very friendly and professional did our plumbing inspection and recommended a preventive fix. It was a good call he did the repair quickly. I like being pro active and not reactive when it would cost ten times more.Good job ZackNick was here and flushed my water heater. Replaced the ionizing rod. Ready to go for another year. The Brazil team are friendly, working especially safe due to this virus. Trucks are well stocked with parts. Good job Nick and thanks.

The service was good, but I now think the quality of the service is to get you to sign up for the we will service you house every year plan. Well, I moved for a 20 year old home into a brand new home that does not require any service. They called to service the old house, I asked if they could transfer the contract to our new home, wow, yea for $100. I will not use them again. Here is the response I got: First, I want to say Congratulations on the new home! We can absolutely transfer the membership to your new home next year, just so you know there is a transfer fee of $100. I can set myself a reminder to reach out to you this time next year to see if you are ready to schedule. If you do not want to transfer the membership to your new home, the new owners of your previous home can also have it transferred into their name for the same amount. Please let me know what you would like to do!

We had a major Plumbing problem around Christmas and George Brazil was quick to come out to give an estimate. Michael was very professional and evaluate the problem and gave us two scenarios as to how we could fix our plumbing issues. Once the decision was made Michael and Kris came out did an excellent job they were very neat and clean. They had to dig trenches in my front yard and when they completed the job the yard looked like it had never been touched! There was a third worker with them who was pretty new on the job and whose Name Escapes me right now but he was just as professional and also did a wonderful job. Overall I would definitely recommend George Brazil.

I am continually impressed with George Brazil. Situation: garbage disposal leaking out the bottom on a Friday night (Company coming to stay for the weekend). Home warranty has it covered; however, third party cannot come until Monday some time. Authorization to use George Brazil from the home warranty company. They were here within 25 minutes on a Friday night. DJ hooked up the new garbage disposal within 45 minutes. As far as I am concerned DJ and the team need a raise! What an amazing experience. Thank you, thank you, thank you!Dan

Jesse, Mark, Jon and Danny were amazing! I just want you all to know these guys are legit! Back up by the BBB and with high quality service. Jesse came out a few weeks ago and was up front with me about my plumbing problem. He did the least invasive to see if that would fix my problem when it didn't work he went to the next option then the next. I say this because I had another company come out (Parker and Sons) and they quoted the worst case scenario (over 16,000) such included demoing my tiled bathroom. I would need to hire another contractor to fix the demo. More money out of pocket. And they didnt bother to clear the blockage just left and sent me the quoted amount. Jesse was able to keep my bathroom intact and get the job done. During the I inspection process found other issues with the plumbing which didn't come up with the other company. Jesse kept me informed through out the process. Letting me know what was found and even showing me the problem. Everyone was personable which made this process less stressful. Jesse and his team went above and beyond and helped me with finding discounts. Now I am a lifetime member with a George Brazil and I have a 10 year warranty. He helped me save a ton of money and my bathrooms! It certainly could have been worse. Also props to them for dealing with all of this in 111 degree weather! THANK YOU!!!

We used George Brazil to install a water softening system as well as perform other plumbing services over 10 years ago. Recently, I had to replace the hot and cold water valves behind the washer and found the box that held the water softener drain line, installed by GB impeded the ability to remove the valves. I called George Brazil this morning and spoke to the receptionist, I believe her name was Melissa and explained my dilemma. She was very receptive and courteous and asked me to speak with her superior, Bill Conrad, which I did. After hearing my problem, he checked into some things and called me back within 20 minutes. He told me that he would have a technician out today to take care of the problem at no cost. WOW!!! Now, THAT's what I call setting a standard for backing your work and product!!! I am incredibly impressed AND appreciative. Again....withing 30 minutes I recd a call to say that my technician, Tom Mahon, would arrive between noon and 6pm. Tom arrived at 12.56 pm, was polite, professional and fixed the problem right away. No fuss, no muss. What really impressed me about Tom, is that he took extra time to replace the hot and cold valves for me. I really, really appreciated that as I worked on those valves for 3 hours the day before, cussing them the whole time. Finally on his way out, he looked at the 10+ year old water softener installed by GB, checked the water hardness and made a few suggestions to me. Tom was there for almost an hour, that's all! Many thanks to Tom, Bill, Melissa and the other gals I spoke with today. George Brazil has some top talent there. Cheri Hedger

Excellent service!!! Had our pool resurfaced in February, very expensive. 1 month later, the pool pump went out. Called the home warranty company and they sent out a pool tech, a couple of days later he came out, replaced the motor but said it didn't have enough electrical current to run and that he wasn't qualified to work in the breaker box. He called the home warranty company and they sent out another tech a few days later. He checked out a bunch of electrical connections and said the problem was likely underground and we needed an electrician. The home warranty company said they dont cover underground wiring for pools. Now worried about our new pool, I googled electricians near me. George Brazil came up first with a 4.9 rating, open 24/7. I called and explained to the nice lady that answered the phone how worried we were about the new pool, and needed to find someone who could come out today. 2 hours later, their tech, Brian P showed up. I explained what was going on and he got to work. I usually hang around asking questions trying to learn new things. He found the problem in less than an hour, had it fixed in about an hour. Pump started right up but had no suction in the pool. He helped me prime the pump, and then helped me program the pump!!! Service above and beyond!!! Very friendly and knowledgeable!!! Will recommend them to anyone that Needs electrical, plumbing or A/C repair. Thanks Brian and George Brazil!! Tried to leave a new review for plumbing service, so will add to this one. Tried to fix my sink last night, didn't go so well. Called in the morning and they had Dan come out in the evening. Told him what I did and he walked me through my mistake. Have also been putting off a different faucet issue, told him about it and he fixed that as well. Very friendly and professional. Will definitely be calling George Brazil for future repairs!

Could not have had a better experience! DJ took the time to understand the issues, diagnose, even provide recommendations. The install went seamlessly. If all of the technicians are as kind, courteous, and knowledgeable as DJ, then no wonder it is a five star company. Thank you!

I am very satisfied with the service I received fromGeorge Brazil Plumbing &Electrical, they are primped in service, appearance isexceptional, knew what to look for from what I told them and cleaned up after the job was done.Most of all I want to comment on the tec that came out to my home to do the work, CHASE, he was clean cut, polite, got right to work, finding the answer to my problem. I hope that Geo. Brazil Co. Knows what a valued employee Chase is to the Co.I thank you so very much.Linda SommersMesa, Az.

I would give Rinalldo Garza a 10. Very knowledgeable and pleasant gentleman. He offered tips on plumbing care and suggested a couple of items that we may want to replace in the near future. I would give George Brazil an outstanding rating from the point I set up my appointment with the scheduling associate as well as the communications up until the appointment (text, phone call confirmation, as well as electronic invoice). The plumbing drain specialist was punctual and took care of our issues. As a result, I will recommend your company as well as Mr. Garza to my family, friends, and associates should they ever need plumbing performed. Thank you.

I have used George Brazil for AC work in the past and have always had a good experience. I recently contacted George Brazil for some Electrical work and I am so happy that I did. The guy (Joe) who came out to my home was very knowledgeable, answered all of my questions, worked quickly and went over everything with me. He was not satisfied until he knew that all of my questions were answered and that I was a happy customer. THANK YOU Joe for your professionalism and honesty. I appreciate George Brazil sending someone to me that is no only a people person, but someone that appreciates his job, what he does and customer satisfaction.

Great customer experience. Friendly phone team and plumbing technicians Tom and Daniel were very competent and precise. They finished quickly and left me a perfect size drywall hole for a $10 access panel. Time from call to fix was 4 hours as needed this done ASAP.

Our home had been recently purchased and we were in the 10 day inspection phase with the buyer. Although we had recently had the AC/Heat unit serviced (we have a contract with George Brazil and routine maintenance had been done) the buyer was not satisfied and was going to back out of the purchase contract. We contacted the Customer Service Department at George Brazil and spoke with Michael Silver to ask if he could possible speak with the buyer regarding what exactly had been checked. Not only did Mr.Silver speak with the buyer he also arranged to have their QA Technician, Joseph Rittorno, meet with the buyer at our home and go through the entire maintenance/service process with the buyer to assure him that everything was up to specifications. As a result, the buyer was satisfied, the home sold, we plan to continued our contract and the buyer will likely purchase a contract with your company. We can't say enough good things about both Michael Silver and Joseph Rittorno. They are both exemplary employees. Thank you!

Incredible experience right from the start! Red carpet service-LOVED IT! Polite, professional, friendly, knowledgeable Electrician with a strong focus on integrity. ADAM IS A SUPERHERO! I’m so thrilled with my choice to contact GEORGE BRAZIL PLUMBING AND ELECTRICAL!110% recommend!

Mike Burton and Mike Fetters replaced a coil in my attic last night. They were polite and did a great job explaining the work needed and cleaning up after themselves. Mike Burton stands out in my head as a very honest employee that I want returning to my home regularly. He is honest and trustworthy. I am very impressed with the service I receive from George Brazil and have told many neighbors about the 12 year warranty on my York a/c Heat Pump unit and excellent service I have received since the 2012 installation. I am 100% happy with the service and glad to have such great people doing the work on my home!

I called George Brazil services for plumbing issues and the technician was professional and open all possible areas of solutions. I receive a phone at least 30minutes before the tech, Mike B, was in route. And once Mike showed, he introduced himself and before entering our home, he slipped on shoe covers. Mike was great and his technical knowledge was excellent.From the call center to the technical staff, the entire experience was great. The George Brazil Services team went above and beyond my expectations. I do recommend this company to anyone looking for a reputable, reasonable plumbing services.

Johnny was very knowledgeable and professional, easy going and personable. He first did a thorough review of the home's plumbing, then showed me pictures of what he had found. When we authorized work, he showed up the next morning promptly and worked all day. Very pleased. I would actually ask to have him return again. But hopefully not too soon!

Amando R. spent several hours at my home. He repaired my shower, installed a new toilet, installed a new water heater, and installed a flow tech water conditioner. He also inspected all my plumbing and let me know what items need repair or replacement in the future. He was informative, answered all my questions, offered me options, and was friendly and professional at all times. He left my home neat after all that work. I found their prices rather high, but having had some bad experiences with plumbers in the past, you get what you pay for, and I believe I got very good work.

Both of my toilets were inoperable and in need of repair. Zack R walked in and provided professional and exemplary personable service by easily explaining the needed repairs that equipped me to assess my needs in terms of how much work was required and at what cost. It was clear that he wanted to help me on my own terms and had no interest in charging me exorbitant amounts of money. I highly recommend him as a field service technician to solve one’s plumbing needs. Further, George Brazil is a company one can feel safe in using. Their service is complete and thorough and ostensibly prepared for every house plumbing need...I encourage you to request Zack R when utilizing their service. He is a consummate, impeccable plummer. He strives to meet the customer’s needs first.

Barry was able to select the right diagnostic service immedeately and therefore able to identify and correct the problem on the first try. Very personable and able to explain the company family attitude. As such I was happy to become a Platinum level member. I was very happy to have the problem corrected so efficiently and impressed by Barry's quickness and attitude. I feel comfortable that George Brazil will be able to help us with our electrical and plumbing needs.In less than 4 hours elapsed time from my identifying the problem, the problem was fixed... on Sunday morning too! Great service! I also appreciate dispatch, Chuck, for keeping me informed on when I could expect the technician to begin work. Everything right on time. Completely satisfied.

Called to get an estimate and received same day service. Brad was courtesy and gave me an exact breakdown of what was going happen with the replacement of my water heater. Once the job was complete Invoice and photos were promptly emailed. Even took the time to check make a quick adjustment another plumbing concern I had after installation of the hot water heater.

I have to say that I am not 100% satisfied with George Brazil but I am 110% satisfied with George Brazil. I am never charge for services that do not need to be done. Johnny E very professional very personable And very knowledgeable in his field of expertise. I will have no other company service my home or my ranch. At a person who's easily impressed well I'm highly impressed with the company and each service professional that comes to my home. As far as I'm concerned there is no other company who can hold a candle to the professional work Essex as well as their professionalism. Their customer service is beyond Reproach.

Daryl Robinson was our George Brazil plumber. He arrived exactly at the appointed time and went right to work. He installed our new water heater and overcame a variety of little obstacles in the process. He didn't mind me hanging around while he worked or my many questions. He patiently explained the whole process while keeping a friendly attitude. The installation took quite a while, but he never lost his patience and everything worked out well. I am very pleased with Daryl's work and our continued great experience with George Brazil

We had a serious plumbing issue (shower) and had to turn the water off to our house late at night. I filled out a estimate cost on George Brazil's website around 11:00 pm. At about 8:00 am the next day, we received a call and setup an appointment for 12:30 pm. A service man came out, assessed our problem, told us to get some new parts for the shower, which we did (faucets, shower heads, etc) at Home Depot. They came back at 8:00 the next morning and I met Shane B. and his assistant. Shane was fantastic and did a magnificent job and we had water again by 11:00 (they had to do substantial plumbing work). I received a military discount and decided to buy a one year service contract for my home, which gives me preferred service over non-contract customers and a substantial discount. The contract6 covers everything. Shane B. was professional, polite and he explained everything in layman's terms. He did an inspection of all the plumbing in my home, found some issues and gave me a written estimate to fix each problem. I am exceptionally happy with the service and work from Shane B. and George Brazil and will use them for future problems. If you are looking for someone you can trust, won't rip you off and will do quality work, go to George Brazil and hopefully you'll get Shane B. (if you have plumbing issues). I highly recommend them - excellent work and fair prices.

They made good on their warranty. But, ended up coming out 3 different times. Long story but we are all good now! Their affiliate Rocky Mtn. Restoration charged us $3k for industrial Fans that they left on the premises without consent.

Jamie H. was very professional and very caring about the work he did. Had ordered a water softer online, which he literally had to put together before installing. He also did an inspection on my water heater & all the plumbing, sinks, toilets, & laundry room, which I hadn't expected. Left the choice to me on what recommendations I wanted followed up on. Very thorough and dedicated to profession. Would highly recommend.

Had to get an emergency fix on a shower leak that required the entire house to have water off. I provided the parts and it took less than two hours. Almost $1000 for this service. If service was after 7pm it added an extra $125 and of course tech came at 7pm exactly. Had to get water restored so you got me. Congrats.Tech was pleasant and did a good job. It's all about the value.

Zack and his apprentice were excellent and a pleasure to work with. Our hot water heater was 10 years old and in need of replacement. Zack took the time to explain all of the options and was extremely patient answering our questions. They had a new water heater immediately available and the job was done in just over an hour. We even had another issue - we forgot to mention when we booked our appointment - and Zack took care of that too - no questions asked.Work was done to our total satisfaction, everything cleaned up and Zack took his time explaining ongoing maintenance requirements for the new equipment.They were fast, professional and courteous. Definetly recommend this team and George Brazil.

I am changing my review from 5 to 3 stars only because I believe I overpaid between $300-$400. But desperate for a working toilet and shower my judgement was clouded. My toilet and tub were both backed up last night, June 25, 2019. Everyone dreads calling a plumber and I didn't have but a phone book to pick one out. My gut feeling was to call George Brazil and I am very happy with the service I received from Matt K. today who fixed the problem! He was professional, thorough, patient and kind and explained everything he was doing and why. He went out of his way to make sure he did a top notch job and he did! The plumbing to my septic is now better and stronger than the original job from 31 years ago and flowing free without tree roots. I know that I can trust this company for any other problems that may come up in the future on my 31 year old home. BUT only if their estimate is reasonable. Thank you.

Donny did an excellent job in replacing the insides of the toilet tank. He knows what he’s doing and is very knowledgeable. I didn’t have to wait. The problem was fixed within a couple hours after I called. He was very pleasant and I would highly recommend him.

I needed both emergency repairs late on a Saturday and outdoor spigot assembly replacement. On a late afternoon an outdoor pipe broke near where it emerged from our house. George Brazil Plumbing sent Adam G. He was friendly, courteous and competent, and soon capped off the pipe which was broken. On Tuesday he returned with an assistant and replace the assembly which included a faucet for an outdoor garden hose and the fixture which automatically adjusts the water level in our pool. Adam and his assistant again were courteous and friendly and provided us with an excellent installation. I would use their services again as needed.

They consistently continue to impress. Having use them for one stop shopping, many times previously & you don't have the time to research all these service companies, George Brazil is the most professional, efficient, competent group, for any repair or installation, of the large ticket items that arise with your home repair problems. Last night, my under sink garbage disposal, started leaking severely. This morning I called there service dept, & the scheduler said it would probably be later this afternoon. I received a call from the dispatcher, that advised me as soon as one became available, he would call me 45 minutes out. Shortly there after, Chris, the service tech, called me & said he was a hr out When he arrived & surveyed the problem, he showed me my options & explain in detail, including cost, & what my option were! He completed the new installation within an hour, rolled up their signature red carpet, problem fixed to my satisfaction before noon! Nobody in the valley compares! JW

John E. did a great job of repairing and installing a circuit box on our hot water heater. He was very professional and thorough in his explanation of the issues he discovered and the estimates of the cost to repair. He left the area where he worked in a very clean and proper condition. I received a great service experience from John!

Fernando is my HERO! He phoned and showed up promptly. He was exceptionally nice and professional.George Brazil should be proud of such a wonderful employee as Fernando.He replaced two thermostats on my hot water heater and helped explain everything in detail.What a wonderful man.Thank you Fernando and George Brazil! I will recommend you to my clients, friends and relatives!

I waited all day today which their window is from 8-4pm. I had disbatch team call 3 times and now it it 4pm and when they called to tell me unfortunatly their tech is running behind and unable to do the job. I needed a tub removed and he stated at 4pm I will have to call my manager to see if we even are able to do that! Why wasnt this called and discussed weeks prior when the appointment was made. I will be going Ben franklin plumbing for this job and will not be using or recommending for future jobs.

I'm very happy with the installation of my new hot water heater. They came the next day, however, they said they could be there the same day if I needed. The next morning was fine with me. They worked around my schedule for the following day. Even called the morning of to see if they could come a little early. Worked out perfect for both of us. Adam was very nice. He informed me that I could get the larger (40 gal Vs 50 gal) for the same price. It fit in the space so how do you say NO. He installed, cleaned up and answered all of my questions about how to maintain it. Also, he said that if I would like, he would come back in 6 months and show me how to drain it. The Tech, the service, the timing and the price were perfect. I would recommend and use again.

Mike B was professional and easy to deal with. Gave us an honest assessment and cleaned up after the work was complete. Will definitely use George Brazil plumbing again and will ask for Mike!

We have had two service calls from George Brazil and it was our good fortune to have Bill Hart, the service tech, come both times and will always request him! The first call was for leaky faucets, toilets, and valve replacements. Bill showed up on time with a red carpet laid out at the front door while he donned his booties. He was a pleasant fellow and got down to the repairs post haste. He needed to go out for a few parts, but returned quickly to complete the job. The second service call was to replace both water heaters and bring the plumbing up to code. With both visits, he explained what the problems were and how he could best fix them. When he completed both service calls, he cleaned and swept the work area and it was spotless! Bill is very knowledgeable and I would not hesitate to recommend him. Thanks Bill!

I recieved service from Alex P. Today. My garbage disposal had glass in it and he came and promptly helped me get it fixed up. He was in and out in less than 30 minutes and an excellent technician and friendly individual in general. Luckily enough he was the gentleman that installed my new disposal months back in February. It was a pleasure and great experience overall.

They seemed professional while scheduling, but their whole deal is upsell, upsell, upsell. They diagnosed the problem quickly and charged $400 for this. But spent most of their time trying to get me to replace my entire electrical system for $6K. They even made me watch some video. Worse than a used car dealership. THEN, I found they added a $200 Silver Membership to my invoice secretly... took me 2 tiers of customer service to remove it. So while from a technical standpoint they were fine, you have to say NO to them constantly and then check your invoice! They tried to scare me into replacing smoke detectors too... shameless!

Dave was courteous, professional, and competent. He completed the job Well and explained the work performed. He cleaned up after and contacted Rocky Mountain Restoration to complete the repair. He is a valuable employee to George Brazil Company.

Well, the excellent reviews I thought were too good to be true-but...They responded, set the appointment up (same day) called when hewas on his way. On time, handed me a card identifying the service rep thatwould be performing the problem(s. ) Performed what I need initially, and recognizedchanges that we really need to make due to additions we have made to the backyard.We had used a different electrician in the past and really questioned the results.Glad we did, ethical, professional and the representative (service technician) deservesa raise-good guy-good hire-great Company.

After suspecting we had a leak we called our home warranty company and they sent out a company(Anytime Home Services). Without getting to much into it we were unhappy with there service, or lack of. We called George Brazil and they came out same day. They gave us a quote and we scheduled them to come out Monday to fix the problem. Brad and Dave showed up and were very professional. the leak did not end up being where the previous company said it was and they had to call the leak locator back to find where the leak was. They said he would not be here for several hours and assured us they would hang around the area so they could be there when he arrived. They said they may need to be here until midnight but that they would get us up and running today. Brad explained everything throughout the day. Once they finally located the leak it did not take anytime to fix They cleaned up covered the holes they made to access the pipes and recommended someone to fix them. I see many reviews that say they are expensive compared to other companies. They were a little more than the previous company but I think their outstanding customer service and professionalism were well wort it.

Replaced and relocated an old 50 gallon water heater with a new tankless gas water heater. Installed in one day and hot water is working great. Brad and Freddie were very personable and gave good explanations throughout the process.

George Brazil is a fantastic company. Mike was my service representative and it was the second time he came to my home. I asked for Mike because he is such a friendly guy who really cares about his customers and doing a great job. He explained the issues I had with various plumbing problems and even showed me the damaged parts. It is a pleasure to have Mike to rely on. He avoided an extra trip by taking care of things that he found that were not on the original trip sheet.The prices are higher than other companies but the peace of mind and the quality of work coupled with their warranty make it worth it.

Mike Sabah arrived in a timely manner. He was very professional, knowledgeable and personable. Mike flushed the water heater and inspected pipes for any leaks. He was very thorough and answered any questions I had. I give Mike a 10+ for an excellent job for he made it an enjoyable experience, plus he made sure everything was clean before he left.

I had an ac unit go out and needed to have it replaced. The rep tried to sell me a 12K unit/plan which is way more than I was comfortable spending. After getting the cost down to 8K which I thought was more reasonable, I agreed to the terms. What I didn't realize is George Brazil sold me on replacing my air handler in the attic as well even though there was nothing ever diagnosed being wrong with it. The AC unit replacement was all I needed which would have cost me much less than what they lead me to believe I needed. I will never use this company ever again.

My water softener was recently repaired by Fernando Ortega who did a great job. He was able to get the needed parts from the manufacturer under warranty even though George Brazil did not install the unit which I greatly appreciate! Fernando was very friendly and gave me some helpful advice on keeping the softener running efficiently. I would highly recommend George Brazil!

Worked with Marcus from George Brazil. his customer service and technical knowledge to restoring power to our home was fantastic. Looking forward to working with them in the future. Thank you

Tom came during the scheduled time and was very courteous, friendly and professional. He has been to our house for routine contract maintenance for a few years and remembered me and water heater and plumbing very well. He was detailed, accurate and quick in his service. I hope he comes to visit us for our annual checkup next year.

Zach Rickard was the plumbing technician that we were provided with during an emergency water heater situation. He quickly reassured me that I was in good hands, and carefully assessed what needed to be done. After contemplating the options, he informed me that I'd need a new water heater installed and he installed it quickly. Throughout the whole process, he reassured me that if I had any complaints, that I could call him. He was polite, skilled and well informed. Thanks!

The service was great in every aspect. Response time, price, options & performance of repairs. Zack was professional in his appearance, attitude, explanation of the work required and with the time spent completing the job. I would highly recommend Brazil to anyone looking for plumbing services. It was a pleasure working with this company with my plumbing problem.

Shane was awesome! He was helpful and informative. The prices were a bit overwhelming, but where it was an emergency and not a lot of time to research then I don't know if it was reasonable. I did call 2 other companies and George Brazil was the only one that could responded with a committed time. The others either could not commit to a time or didn't have sufficient staffing to be do the work that night.

Had a plumbing issue arise with no notice, related to the installation of a new range and fridge. Called George Brazil and received immediate attention. Kristen the phone rep was superb, keeping me apprised regularly relative to timing of the visit. The technician Kris Burk was nothing short of fantastic. Courteous, professional and went above and beyond to ensure we were looked after. I highly recommend George Brazil and especially Kris Burk!! You won’t be disappointed!!

Panic set in immediately when we discoveree water was leaking up through our new flooring in our newly renovated kitchen. Our plumber was worthless and not responding, so I called George Brazil emergency after hours. Because we figured out we had a drain issue, they informed me my best financial option would be to wait in the morning and not incur the after hours fee and avoid using that drainage area. Set up an appointment the next morning and Donnie came around 11:30am. Super nice, explained what he was doing, asked permission every time for additional drywall cutting, and helped answer some questions I had in a couple other places in our new home. He found the issue - idiot other plumber didn't cap a giant PVC pipe behind drywall that was leaking everywhere - and fixed it right away. Knew immediately it was the problem for the smell and the leak. Panic gone. Now just praying drying our floors will be successful.. Purchased the one year membership from Donnie because he was so thorough and great. Not cheap, but worth doing it right and always ask about coupons.

We needed valves under the kitchen sink replaced so that we could have a new dishwasher put in. We also needed the faucet replaced since the old one was trashed. We've known that all of the valves in the house were in terrible shape (15+ years old) and needed to be replaced. So, we decided to do it all at once. David and Brad came out and completed the work for us immediately. They were professional, thorough, and did an amazing job

What started out to (hopefully) be a quick fix, minor repair turned into a 2 day, 10 plus hours of grueling heat, major reroute job. I went through 2 technicians, an outside contract technician, a supervisor and one more GB tech to give a second set of eyes to make sure all was done correctly. To say I was treated fairly, promptly, and most of all professionally would not be enough to adequately describe my service. I thought I was treated above and beyond but Daryl (my super hero plumber) informed me that this was just status quo for George Brazil Company. Daryl offered pamphlets and information on other services I expressed an interest in and ran some estimates for me to consider. If Daryl represents the kind of employees that GB company employs I would have zero hesitation to recommend not only him but the entire plumbing team.

Adding to my previous review:2/21/2014Bryan W. came out to replace a part that Will S. had identified as needing replacing. He totally explained what needed to be done and took great care to clean up after his work. His professionalism and dedication to his job was shown in his demeanor and expertise. I appreciate his hard work and effort to service our AC. Five stars and will ask for him on any other service calls. Thanks Bryan.------------------------------------------------------------------------------------------------------------------------2/18/2014Will S. came out to trouble shoot a cooling issue and I just wanted to say that he is that solid professional that cares about his work and he took care of the problem and let me know exactly what was wrong. Great job as always. He ordered the part that needed to be replaced.------------------------------------- Previous Review--------------------------------------------------------------Will S. came out to trouble shoot some settings. He was very professional and took time to explain what he was doing. I enjoyed his conversation and our unit is working better since his service call.Angel L., Amelio H., and Peter Del Angel did a great job on the installation of my new AC/Heater. Thanks for the great work and service. They were very professional and made sure that I understood everything about my new product.2/18/2014

Shane was wonderful! He came out to fix a plumbing issue in our tub and was honest about the possible costs. He was friendly and knowledgeable too. He described the problem to me and the two scenarios that may happen. He fixed it in a timely manner. And, they guarantee their work for a year. Would definitely recommend!

Johnny came out to give me an estimate for installing a sink I previously purchased. He measured my current sink and told me it was bigger than the one I purchased so installing it wouldn't be guaranteed to be leak free. I had no idea the current sink was bigger so I really appreciated the information. He was so helpful with this situation. As soon as I purchase a sink the correct size, I will be calling back and requesting Johnny install it. Thank you George Brazil for another successful visit to my home.

Great JOB. Jamie is a true professional. He explained options we could consider and the pros and cons of each option. No pressure sales to buy any of the options. He is a hard worker and did a great job. We are very happy with the outcome. The job turned out to be way better than we had expected. Very nice respectful young man. I would not hesitate to recommend Geo. Brazil to anybody.

We needed our main water line repaired and fast, George Brazil was able to send a man out within a half hour. Johnny Espinoza was the right man for the job, he is very knowledgeable and knows the plumbing systems in Sun City. He fixed our system in about 5 hours and at a reasonable price.We are very happy with George Brazil and Johnny.

Mike S was our tech on this job, Mike spotted a problem under the kitchen sink and saved a big problem from happening. He rerouted our drain system to prevent backups. Great Job. The reason for the call was to install new faucets in two bathrooms, they now work great with good water pressure. We are very pleased with the Service.

I had a water heater crisis (aren't they all?) and called George Brazil and their leading local competitor within one minute of one another the night it happened. The George Brazil folks said to expect a call at 7:30 the next morning. Instead, I heard from them at 7. By 9 they had dispatched someone, and by 10:20 they had arrived. Brian and Kevin were courteous, knowledgable, did not try to push things on me that I didn't need or that were redundant services. They were hard at work -- and had been for almost 90 minutes -- before I got the first callback from their competitor. I was very happy with the work they did, and the care they took doing it. I would highly recommend them. It's important to note that George Brazil had been highly recommended to me by someone I trust. They earn their high marks!

Alec arrived in a timely manner, was very cordial and went right to the issue in our shower. He looked at the problem and explained to us what he thought he would do hoping it would be the less timely, less expensive most desirable path to take. If that didn’t work he let us know what plan B was and the higher cost that would be. When the job was completed he explained the warranty and the option to sign on with an annual maintenance agreement. He had us sign all the pages as he explained what we were signing. Told us how much he liked working for George Brazil and assured us we had made a good choice and hoped he can serve us again.

I have nothing but good feelings about my recent experience with George Brazil and their excellent technicians. When my heat pump started having issues, Manny Diaz was able to come out the very next day and provided a detailed, free diagnostic. He explained what was going on, and outlined my options. After some thought on the matter I decided to purchase a new, high efficiency heat pump. The installers were able to come out first thing the next morning.Peter D, Colby B and Joseph A. were on-time, courteous, and very professional. They explained the system fully to me, and really made me feel like a valued customer! The old AC unit was promptly hauled away, and you can’t even tell anyone had been here (besides the top-of-the-line, efficient new heat pump that is). I would gladly recommend George Brazil to any and all of my friends.

Thank you for sending John to do the job. He was very knowledgeable about his work and very efficient. It's so refreshing in this day and times to meet someone who shakes your hand and tells you exactly what's going to be done and how long and make it so. I will recommend John E and this company for anyone who wants good solid and honest work and John cleaned up after he was done. ?

Fast, efficient, knowledgeable, quality work, transparent and kept us updated at all times. Great customer service! Overall, a trustworthy service that met all expectations. Changing a water heater is never cheap, George Brazil beat my other 2 quotes.

George Brazil is very professional and friendly. Alex was good and respectful in my house. They are a little expensive and they'll try to sell you a lot services but if you say no they don't get upset. I like their warranties and the fact they try to remember you the next time they come out. If you are okay paying top dollar for plumbing work I think they're the way to go. You will get your monies worth.

I was in a real pickle with my R/O System, and when other plumbing companies came up with reasons why they couldn't help, George Brazil asked how CAN we help? They were great thoughout my whole experience. The dispatcher Christine was sympathetic and understanding, and the technician DJ was knowledgable helpful and didn't leave until everything was just right. I have true piece of mind now that everything is fixed and I won't wake up to the sound of running water! Thank you to everyone at George Brazil from dispatching to repair to parts runner. They truly still understand the meaning of customer service and a job done right.

You just earned a customer for life!!!Garrett conducted a second option inspection today on my central air unit. Let me tell you he was the most professional technician you could wish to encounter. He was very thorough on his inspection of our system. He conducted several tests on the unit itself, checking for leaks, functional testing and amount of Freiburg in the system. He observed the unit cycling and recorded temp check in every at every supply vent. He then explained that there were zero issues to be found and zero repairs required.The second opinion was requested due to (what I thought was reputable company I have dealt with for years and originally installed our system) performed an inspection and clean the day prior; but then came the issues. I was informed several items had to be replaced also the system would have to be recharged after the repairs were completed. All of this to the tune of $1,221.20.Amazing how drastically different diagnosis on a system could be from one company to another...guess it is based on how you obtain and retain customers.The reason the review is rather lengthy is because it is refreshing for a company to have a technician that has integrity and honesty as a core value.Garrett should be recognized for displaying what I feel is the culture of George Brazil HVAC,Treat your customers with respect and honesty and you will have a customer for life!

Very satisfied with the service from George Brazil. I purchased a new air conditioning unit last summer & I couldn't be happier! I'm pleased with the 3 year service maintenance agreement & each time a rep has come out, they have treated us with the Red Carpet service. Tom F recently came to do an inspection & found we needed to have a maintenance service done. I specifically requested he come back to do that service as he is very thorough in his work & very professional. I can't say enough good things about George Brazil, their products & customer service. Thank you!!!!

Had new kitchen light installed. I was toldPreviously that can style would not work in my set up. Aness reassured me they would. They are perfect. Also learned, and verified by brother who is retired electrition, that my beakers needed to be replaced. So spent money well and got what I wanted and needed. Thanks to Aness and Tyrone.

Ernesto serviced my home, he went beyond my expectations, he worked quickly and diligently, while also providing me with insight and knowledge. Ernesto cared about my experience and helped to put me at ease with the frustrations I had, I highly recommend this company and Ernesto for any plumbing needs. This company provided a specialist to check my lines and find out what the root of the problem was, Ernesto walked with me through the whole process and I really appreciate all the support they provided during this plumbing nightmare.

First call was told I could get a verbal quote, but no one available and to call back the next day. Called back the next day and was told they DO NOT give quotes and they wanted to charge $79 to just take a look. Wouldn't mind if that's the way it is.. it was the differing answers and snotty attitude.

I contacted Mikel from George Brazil Services because I needed a new air conditioner and heater. He scheduled an appointment, arrived on time, and conducted an assessment of my needs and quoted me a price (which didn't change when final payment was made). After a search, the quoted price was not only competitive, but a little cheaper than the quotes I got elsewhere. On 12/11/2013, Peter D., Roberto Q., and Steve D. arrived to install a York 2.5 ton horizontal heat pump split 13 seer, a new thermostat and air exchange vent. They arrived on time, were very friendly and immediately got to work. They conducted themselves very professionally and completed the work in the time I was told it would take. Upon completion of the work they made sure I knew how to operate the new thermostat and reviewed all the paperwork. I was very pleased with the services provided and have no complaints.

Rose M. Was hands-down the most friendly, happy, delightful technician we've ever had to the house. She took pictures of our A/C unit so we could see what was wrong. She gave us several different pricing options. When we mentioned we had a homeowners warranty that might cover the repairs, she encouraged us to check with them first, rather than pressure selling us. She even stayed while we contacted the company to offer additional feedback. It's so refreshing to have someone give you options and time to make the best decision. Thanks so much! We definitely look forward to having Rose repair or replace our system. :)

My hot water heater had sprang a leak as it reached the apparent end of its life. I contacted George Brazil later that night and first thing the next morning they contacted me and set up an appointment.Their technician, Tom, showed up on time and was very professional and courteous and took the time to explain things to me and offer helpful suggestions without being insistent on additional or unneeded service although he was willing to provide quotes for the other items if I were interested in them at a later date.Tom got to work immediately and replaced my water heater and it is looking/working better than new, the entire process was easy and through and Tom was very profession with the service he provided. I look forward to working with the company again.

250.00 after hours( 5:30pm) 700.00 for a 40.00 valve. The plumber ERNESTO said we were paying for his experience. I talked to George Brazil manager and he said that I took the rep away from his family on a Friday night. Horrible customer service NEVER NEVER NEVER use this company.

Our plumber was very helpful and sincere every step of the way. Our water heater failed on a Saturday and that same day he was able to diagnose the problem, replace the water heater, and direct us to the next steps we need to take. Duane was one of the best plumbers I’ve dealt with and we will most certainly use George Brazil for any future problems or needs in our house.

We were having issues with our lights flickering in 4 of our rooms in our home. I called George Brazil, and they sent someone out a day later. Gabriel came to the door, introduced himself, and after doing so, asked where I would like him to stop and put on his booties. Which floored me because a lot of service people don't care about things like that. With 4 kids who has time to worry about booties...lol.. I also looked outside and he even put down his own doormat, that was pretty nice, not necessary, but very polite, again no other company has done this before. Gabriel was very polite, and professional. He worked very hard on trying to fix the issue but unless he climbed up in my attic there was nothing more they could do. Having just paid our bills put me on a limit of course, but he did leave reassuring me that I don't have to worry about any fires that I thought was possible. It's an inconvenience to still have the flickering lights, but at least with the work he did do by changing out old stuff for new stuff and making sure it was done correctly, I felt confident when he left. We will be calling them again. I liked how professional Gabriel was, how he left me feeling confident that my family was safe, and the time he took to look at everything he could, to help fix the issue. He also explained in detail what things I needed to get get done soon in our home, to keep it updated and safe. Not once did I feel pressured to buy or do anything. I would recommend them definitely.

Long story short: I ALMOST got ripped off. Through the marvel of google and you tube we self-diagnosed that we needed either a new a/c capacitor or a new fan motor, or both on one of our 2 units. I called George Brazil because my mom recommended them, but they would do absolutely no price quoting over the phone.....none. They insisted someone has to come out. So a tech came out, attached a device to detect whether the parts I indicated were bad. It took 10 SECONDS to confirm new fan motor (and subsequently capacitor) are needed (so my self-diagnosis was correct). It would be a 45 minute max job. They quoted over $900 with some warranty plan.....750 - 850 with out it. I am not even sure what the real quote was because the tech went back and forth and got his specials confused. I went inside, looked up that the part costs around $100, and the additional part like $10-20 more. I asked why the 45 minute job would be that much money. He claimed something about overhead and trucks and insurance, etc. I told him I could not justify paying that much for the repair. He then charged me $89.95 for his unreasonable quote..... how is this ok when I asked for a phone quote, not a live person? I was livid. My parents are no longer customers, and neither are any of our family members now. Oh, and I love sharing my experiences and educating others on social media so all of my friends and neighbors can learn from my mistakes, so I am spreading the word far and wide.I then called a friend to tell them about it. Got the name of their a/c person. It was a $340 job that he completed in 30 minutes.I will never EVER even CONSIDER wasting my time with these large companies again. If I have to pay that much for every single repair on everything, I will no longer be able to afford to live in a house....plain and simple. I feel like I was robbed of MY time and $90 by George Brazil. And it could have been much worse.

Tom and Daniel were dispatched to my house to fix a leak. THEY WERE EXCEPTIONAL! Service was excellent. I had called another company early in the day and was told the technician refused to go underneath my house to fix the leak. These guys did not have a problem! Can not say enough!

We recently had a plumbing tech Michael check our water softner with a phantom problem. Michael did everything a good tech could do to access the problem. Unfortunately, I ended up having to contact the manufacturer to get my answer. This was no fault on Michael who I think tried everything humanly possible. Kudos to Michael for showing up promptly, wearing feet coverings and not charging for a service call. Honesty and integrity is everything. Next year we need replace our air conditioning and we will definitely be calling George Brazil.

This is the first time we have had John H. perform an inspection on our electrical system. He is the nicest young man. He is knowledgeable and polite and does a through job. He was very conscience of not leaving any mess behind. We really like him and the service we receive from George Brazil Home Services is outstanding.

John Hallman was very thorough in explaining what needed to be done and on completion of the work took me through everything he did. There were no surprises the price was the same as the quote. They were very professional and polite. It was a huge job but he was quick and efficient so my electricity was only turned off for a couple hours. I would recommend them

I was very pleased when the technician arrived early, and was neat, friendly and proved efficient.I had two fixes: a toilet that needed a wax ring replaced; a leaky bathroom sink faucet that needed the internal valve and seal replaced.After inspecting, he configured a quote for the work to be done. He estimated the work at just over $600.00, which struck me as excessive.I asked what their hourly rate was, and he said $499.00 per hour!Having dealt with these leaks for a few days due to this occurring over the Christmas holidays, I just wanted them fixed, so I had him proceed.He did a good job and completed the jobs in less than an hour.I realize I could have rejected their quote and sought other plumbers for these jobs. I am not seeking a refund, I am just advising that others could benefit by knowing that the hourly rate they charge is wildly excessive and actually the highest hourly rate I’ve ever heard of for plumbers.Proceed with caution!

Victor H. installed a new Hot Water Heater in my home today.He was super nice, very knowledgable and professional. He did a GREAT job.Installed the new hot water heater and took the old hot water heater with him to dispose of it for me. He did such a great job cleaning up after himself and left my home very tidy. After all the unpleasant experiences I have had with service men in my home it was very refreshing to have someone nice,competent, and considerate doing a job for me. I will always highly recommend George Brazil to all my friends and will always ask for VICTOR H.... I rate him 10 on a scale of one to ten.Good Job Victor !!! Nancy Roberts

Paul from George Brazil was on time, courteous and above all honest about the repair. We didn't need one. The previous plumber told us that we needed to replace our pressure reducer valve which would cost $375 bucks. We got a second opinion from Paul from George Brazil and said that the valve did not need to be replaced. Next time I need service I will call George Brazil without hesitation! I highly recommend!

At 9pm while giving my little one a bath the handle in the tub (what everyone called stripped) preventing me from turning off the tin water. We had to shut off the water to house and call a plumber. I called George Brazil and the after hours operator patched me through to a technician right away, Brad. He said he was on his way and arrived in the timeframe he gave me, which was very quick for late at night. Within the hour he had our problem resolved.Brad was extremely professional, helpful and considerate as my 10 year old stepson slept through the entire thing in the room next door, lol. He was also upfront when it came to the pricing regarding the part and labor and there were no surprises as the end.We plan to have a water softener installed by the end of the year and will definitely be calling Brad to have him to do that as well.

Called in the morning and my tech was here around noon. I just wanted a dimmer switch installed. He told me that the canned lamps were not suitable for my dimmers. Luckily he had 6 of the correct bulbs on his truck. He was able to have me up and running within 30 minutes. I had just moved into this newly built home and had no water pressure. Taking a shower was a chore. I called George Brazil to see if anything could be done. They sent two techs the following morning. It turned out my pressure was set to 45 when Mesa allow up to 80. They didn't charge me a dime. That was a wonderful welcome to the neighborhood and that kind gesture has made George Brazil my go to people for any household maintenance and projects for life. Thank you Goeoge Brazil

I had a plumbing emergency yesterday causing me to shut off the water to my home. Since I had no other options, I called George Brazil. They dispatched Armando to my home that evening. He was kind and respectful. Armando thoroughly explained what needed to be done to fix the problem with my main shower. It took Armando three hours to resolve the issue. I commend George Brazil for their exceptional service.

We have all of our services through George Brazil and couldn't be happier. Their technicians are knowledgeable, professional, and personable. Most recently, Ernesto Jimenez, Plumbing Technician, installed a new RO system. He has been to our home a few times and is excellent!! No wonder George Brazil is a household word in Phoenix!!

Called at 8 AM with a clogged drain. I was put on the schedule right away, communication was great. John arrived at the expected time and worked very hard to get the drain unclogged. He explained how it could have happened and told us how to maintain the drain in the future. He was very friendly and polite, left everything clean and put back when he was done. Would highly recommend their plumbing services.

They came right away and fixed my leak. Mike was super nice and made me feel comfortable. I would highly recommend. Price was good too considering they had to come after hours.

Elijah was very prompt for the scheduled appointment. He explained all the options available to me before installing my hot water heater timer so I could make an informed decision. The work was completed in very little time and the installation looked very professional! I'm very impressed with him and his company and will use their services again if the need presents itself. Thank you!

I was very pleased with the service I received from George Brazil and my technician Jason. He was very knowledgeable and was very helpful to identify the problem and make suggestions for fixing the problems and to help me get better light in my kitchen. We are so pleased with how bright the kitchen is now. I was notified by mail that there was an incorrect charge for some parts and a refund check was included with the letter. I have never had this happen to me before. Yes it was pricey but the job was done quickly and very professional. I did not have to wait around. I did contact Angie's list about the same issue and I was told it would be over a week before they could even come out and assess the problem and it would be even longer to get him to do the job. George Brazil's staff was here in a week and did the work the same day.

Rinalldo was so pleasant to work with. He understood my situation and worked with me to resolve my clogged drain. He even provided me with helpful maintenance hints. He had my best interest as his first priority. Thank you Rinalldo . Your very much appreciated!

From system inspection to quote to installation, Zack Ricard was professional all the way.If you are looking for a no nonsense plumber, you need Zack Ricard. His professional attitude along with his expertise will make sure that you get the right job done right the first time! He installed my tankless waterheater with skilled care and explained steps necessary along the way. Because he took the time to explain the system, I didn't have any questions about it. He deserves to have the management buy him lunch or get coupons for representing above and beyond!Thanks again Zack!!!

We had a great experience with Mark B! He is very good at what he does and was willing to take the time and show and explain exactly what he was doing. He was professional, he was courteous and we will definitely call George Brazil for all our electrical needs in the future because of our experience with Mark. Truly he is an employee that represents your firm well! Five star experience!

The company is extremely professional!! The first call to the communication prior to arrival of your tech!! The tech Mike S. was very nice, and professional. The cost was outlined prior to starting the work.The prices are very high. On google the average cost was listed as $185 for dish disposal and installation and the cost for George was $494. Very expensive. You are paying for a no hassle, very professional company with trained and safe techs. Up to you what you would like and prefer? 4 stars ( deducted one for the high price)

My intent is to commend the contractor service group George Brazil for providing us with a highly qualified craftsman. We have recently moved into our forever home. The significance of that event should be cause for celebration. Instead, it because cause for trepidation. Shortly after moving in we began discovering evidence of unfinished or poor quality work in the plumbing,, electrical, and overall construction of the house. We began to realize that the rehab group we purchased it from had left us with a money pit. We are presently going thru the arduous undertaking of rectifying the most glaring imperfections. That involves hiring reliable contractors which proved to be very challenging. Not so with electrician Adam Gjesvold from George Brazil. He exceeded our expectations in experience and craftsmanship. He is the quintessential craftsman. He efficiently and timely corrected several code violations. We still have much to do to make this house our home but Adam's impressive skills have strengthened our resolve to turn this fault riddled house into our forever home.Manny

Brad was a able to address all my concerns and repairs. He did a great job.

We knew when we bought our house that we’d need some plumbing work done. We had high water pressure and a leaky faucet on our inspection report. After searching through consumer reviews I settled on calling George Brazil Plumbing. Our appointment was easy to book and Shane came out within a couple of days.Shane was thorough and kept me updated throughout the process. As he identified issues and solutions, I was given choices along the way, I didn’t feel nickled and dimed. He spent well over 5 hours doing a fantastic job and left the house looking as good as he found it. It was a difficult and comprehensive job, but he stayed until it was done and done right. Shane was courteous and professional. I felt perfectly comfortable as he came and went and my dogs liked him too!Very pleased and highly recommend Shane and this company for plumbing work.

I've had three recent occasions to call George Brazil. Both Ron and Jesse were very helpful. They were friendly, fair and professional. They took the time to explain not only what they were doing but the mechanics of solving our drainage issues. Gosh, I would have either one of these plumbers back in a heart beat. I should add that George Brazil's response to my call was timely and courteous. I know I'm gushing in this review, but I've been disappointed by other plumbers. I was impressed for a change.

Called George Brazil with a sudden leak on the feed to our tankless water heater. Within an hour Michael arrived and we are thrilled with the service, professionalism, knowledge and manner of the service technician. Micheal did everything quickly and checked the rest of the fittings to be sure we would not have additional failures. What a great young man! This is our third experience with George Brazil. First for full AC replacement, 2nd for electrical panel rewiring, and now plumbing. You folks are our go-to for household repairs. I only wish you did drip irrigation and weeding! Thank you again for a great repair and a great experience.

After calling for an emergency service, the dispatcher claimed her tech was free. We got a quick call where he said he was actually on a client job and would be free in an hour. Two hours later (at around midnight), he called to cancel and told us he would schedule someone in the morning. He never did. When I called the main line in the morning, they said a tech would be dispatched again. An hour an a half later, I call again only to find out they didn't have any availability at all.First and last impression.

Eric is a great electrician. Courteous, prompt, explained everything and most importantly left only after he felt we were safe. Always good results with G. BrazilGabe was clean, prompt, called in advance. Kept us informed of any charges and changes. Nice man too!Also I've had great results with Conrad.Very convenient to have Geo. Brazil do all hvac, elect, and plumbing.We had Raul, Elijah, and Cole at the house. All work professionally done. All of them were clean and very courteous. Kept us aware of all work anddidn't mind the pets and grand kids screaming all the time. Work well done! Great to have one company with great people do all the work.

Robert W. was very professional and pleasant. He gave me some great suggestions and was more than willing to explain anything I didn't understand. He thoroughly examined my plumbing system and installed a new recirculating pump on my water heater. His work was in real contrast to some experience I have had in the past with other plumbing contractors.Having been very satisfied with George Brazil's air conditioning services over the past two years, I will continue to request George Brazil for all of my plumbing needs in the future, and Robert W. if available.

Jamie Heuring came to our home yesterday to install a garbage disposal and toilet. While here, we asked if George Brazil was also able to fix a leaky on-off valve, on a custom fountain, to our pool.After assessing the situation, he said yes, but the pipes on the fountain were deteriorated (were not copper) and needed to be replaced with copper. He gave us a quote and we agreed.I have been around several techs in my day, but Jamie was by far one of the most outstanding, innovative, hard working people you will ever meet.Did I say that he is also a great problem solver.... It's people like Jamie that make George Brazil such a great company. Jamie is truly a 10 star employee.

After dealing with a clogged kitchen sink for at least the 4th time this year, I called a different plumber, George Brazil. I was able to have someone answer my call after 7pm and set up an appointment for me the next day. I received a call to let me know the plumber was on the way. I then received a text and an email with the plumber’s picture so I would know who would be entering my home.Larry arrived and asked questions after I described the issue to pinpoint what the problem could be. He discussed with me the options and showed me the cost of each. We began with the most conservative approach but the drain was still a problem after he did things to ensure it would stay open. When I decided to go ahead with the hydrojetting, he was able to get the necessary equipment and help in less than an hour. The clog was difficult and tough to resolve for a few reasons, but Larry kept working on it and then double and triple checked to make sure this flow would remain. It was clear by the camera footage, I saw that the previous plumber had not done the hydrojetting I had previously paid for.Larry treated our home as he would want someone to treat him. I am grateful that George Brazil and Larry were able to help with a long term problem. I have already deleted the other plumber from my phone and would recommend George Brazil to anyone.

Michael was professional, courteous, and highly skilled. He took the time to explain what he was doing and why. He provided options to fit with in our budget and left the decision to us. We are very confident with his skills and would rate him a 10 star!!! He was mentoring an apprentice and demonstrated excellent customer service and safety skills.

Jamie was a great technician. He explained all work to be done thoroughly prior to initiation. He offered various option in a non pushy manner. He was clean cortious and knowledgeable. He did a full inspection of home prior to leaving. Definitely recommend Jamie and George Brazil plumbing again

Gabriel the electrician greatly exceeded my expectations. He was polite, professional, cleaned up after himself, explained everything and did his work in a timely manner. I will have him back to do some additional electrical work.It was a pleasure and I heartily recommend Gabriel. While here he also did tell me what a great employer George Brazil is and what outstanding systems and processes and protocols they have to assure complete and accurate work.

Tom called ahead of time to confirm our appointment, he arrived promptly and went right to work. He was efficient and tidy. He explained everything he did and offered excellent suggestions to maintain our equipment. I will definitely ask for Tom the next time I call George Brazil for service and I ALWAYS call George for service!

George Brazil sent Brad Dahl to take care of our plumbing issues. He was so thorough and professional, that we will refer him to others. He took care of everything on our list and answered all our questions. He does quality work. We are very pleased.

After scheduling an appointment between the hours of 12-6, I was pleasantly given a call saying a technician could be over early meeting me at my house at 11:00AM. I was happy to meet Walter who was pleasant and introduced me to the red carpet treatment! Walter was very professional, personable, and knowledgeable. I felt fairly treated and maybe even learned a thing or two along the way. I will reach out to George Brazil and Walter for any of my plumbing needs. Thank you!

Tom arrived at the designated time. He and his assistant were very kind and helpful. Tom was very efficient and did his work with confidence. We are very satisfied with his work. New water heater is working and no more leaks. I recommend Tom to everyone.

I'm pleased to say that this company upholds high integrity in my book. I received a call to inform me that the technician was in my area along with an estimated arrival time. Daryl arrived and introduced himself and listened to everything I stated and my concerns. He was one of the most professional technicians I've meet. In addition, Grace and Ruth in Customer service were awesome in I'm working with me to understand my situation. Thanks to Jessica N. And Joyce I have the greatest positive overall support of getting my plumbing resolved . I'm blessed thanks

Showers and toilets clogged the night before going on vacation. My neighbors use George Brazil so I decided to call them. They sent Mike S out. He arrived exactly 45 minutes later, just like they told me. From the start Mike was out going, smiling, in a great mood for someone who was called away from his family to help us. He looked at what we had and gave me my options and the cost for each. He is very professional, very polite, very clean and he knows his job very well. I would recommend George Brazil and especially Mike S. to all my family and friends. A++++

Johnny with George Brazil was knowledgeable and very thorough in doing plumbing work for me. He took time to explain everything, laid out my options, and encouraged questions and follow-up calls should there be any problems later on. I was very pleased with Johnny’s work and would recommend him to family and friends. The services were expensive but worth it.

Jesse B. is the consummate professional as well as a personable man. He was extremely thorough in his explanation of the various possibilities creating my drain issues. He went to work on the drain and was finished within a very short time, leaving the job site cleaner than he found it. It is refreshing to find these qualities today, and I wholeheartedly endorse him to all! Thank you, Jesse, for your customer service!

I had a great experience with Cole T; he was extremely professional, courteous, extremely knowledgeable and took great time explaining what my plumbing problem was, as well as what was needed to correct it. Cole was very thorough, patient and seemed to truly enjoy his work and sharing his knowledge with me. Great experience! I never thought I'd talk to someone so much about plumbing (LOL) but I learned a lot and appreciate it. The work done was great! I highly recommend him!

Armando showed up completely prepared. He fixed two plumbing problems while at my house and was personable and knowledgeable. His fixes were timely and perfect. Thank you, Armando. I will highly recommend George Brazil when anyone asks me if I know a plumber.

I needed a new water heater so I called George Brazil. They came right out, explained my options, and installed a new water heater within a few hours. The installer, Adam G., was very knowledgeable, professional and friendly. He carefully explained everything about the heater and did a great job. The whole experience was easy and efficient. I highly recommend George Brazil.

Ernesto Jimenez performed my annual plumbing inspection and did an outstanding job! He was on time, thorough, friendly and patiently explained everything he was doing as well as how things work. I would definitely request him for my next inspection.

First off, our technicians name was Ron S. After having dealt with another company (Penguin Air) the same day with absolutely no results, and yet we definitely needed our plumbing unclogged, we decided to try George Brazil. From the moment that Ron S walked in our front door, it was not a matter of 'If' he could fix the drains, but pretty much a step by step of what he was going to do to get them working properly again. When all was said and done, he fixed the clogging issue and we couldn't be more satisfied with the work performed. In all honesty, either the technician at Penguin Air is just that in competent and/or he needs a lot of additional training because the tools used by Ron S to fix our problem were the same ones used by the technician from Penguin Air in which he said that absolutely nothing more could be done to remove the clog. Thank you Ron S of George Brazil.

Jason was very helpful, polite, courteous, and friendly. He explained everything about my electrical problems and what he needed to do to fix them for me. He told me how much it would cost also. He did a great job and fixed everything efficiently and quickly. He was excellent!!!!

Kevin is a very accomplished service tech he also provides excellent customer service. I was more than satisfied with his service. He was able to correct some plumbing problems I have had for a long time. I really appreciated his expertise and glad you employ a quality person as Kevin.Thank You

The technician was very pleasant and seemed to know what he was doing. My rating was because I am so surprised for how high the expense for the repair was. The replacement part didn't seem to be of very high quality for the price.He was willing to check other plumbing areas to see if they were operating properly and that was very much appreciated.

Our technician Fernando Ortega was top notch! We had to have our main water line to the house re-routed because of tree roots and a major water leak in the line. Fernando showed up on time, and was very professional and efficient. Got the job done as painless for us as possible! I'm very happy to have the work done, and would definitely use George Brazil again if we have a plumbing issue.

We had water in kitchen when we came home from a trip. This was on a Saturday evening. Called George Brazil Plumbing because we have had such good service from George Brazil Heating and Air Conditioning. We were not disappointed. They had an extremely qualified technician to the house within 1 hour. Found our problem, a split plastic line to the refrigerator. He only charged the emergency call fee. We were very happy with their service. Not very happy with the water damage to the house!

We had all of our drains backed up and called George Brazil. They sent us Mike S to fix our problem. He called me within 5 minutes to give me an ETA and I could even track his truck on my phone from the link they provided.Mike quickly assesed the problem and gave us an estimate. He finished the job in a short period of time and cleaned up after himself.We highly recommend George Brazil plumbing. We won't hesitate to use them again.Thanks Mike S and George Brazil Plumbing for taking care of us.

This was the most pleasant, quick and painless experience I could have imagined for having my A.C. go down on a Sunday afternoon during record temperatures in Phoenix. Googling A.C. service companies in my area George Brazil was the only company that had a 24/7 phone number with a real person on the other end that I could find. I had heard of the company and read good reviews including those of the BBB to determine that I would give them a call. A real person answered the phone and within 1 1/2 hours or less serviceman Manny, in his clean white uniform and friendly smile was at our door. I had already determined that it was time to replace our 14 year old unit with something new. The compressor was on it's last leg and just barely made it through last summer. Manny did not suggest anything or pressure us into purchasing a new unit. He listened to me and was willing to do what he could to bandage my existing unit and see if we could get some more service out of it if that's what we chose. I asked to see what a new unit would cost us. The price was much better than I was quoted by another A.C. service company and it was a quality, name brand, top of the line unit. After their discount, the manufacturer's discount, our electric company's rebate and the financing we were offered it brought the price to within range of our budget. We accepted the offer, did the contract paperwork, set up the install for the following day and got set up in a hotel for the night at George Brazil's expense. Manny was very pleasant, professional and easy to work with. The following day (Monday) Installer Ignacio arrived promptly as scheduled. Ignacio also arrived in a clean uniform and with a smile. He was very pleasant and was willing to answer any questions I had concerning the equipment and installation. Ignacio and his helper Guber worked hard, non stop. They did quality work. Guber, although feeling under the weather, worked hard straight through until his relief (Chuck) showed up to take over. Chuck, also very pleasant & courteous helped Ignacio finish the install. By Monday evening we had a new, quality A.C. system cooling our home. And to top it off they cleaned up after themselves. I highly recommend George Brazil Home Services.

Called up for a slab leak at 12:10pm and a tech was dispatched by 12:58. Our Tech Duane arrived at 1:35 and went right to work. While breaking out the concrete he took measures to make sure that the rest of the home did not get the dust. He had a little issue with the repair due to its location but he never gave up. After repair was completed Duane made sure that all faucets in the home were operating correctly.(4 bathrooms, laundry and kitchen) The kitchen seemed to get the brunt of the the debris and he spent quality time to get this cleared. After the job was completed he went ahead and swept up the work area and dusted all of my shelves and counters. Overall from the initial phone call to the final transaction the service was A+.

New to Arizona, Brian P. fits right in with the George Brazil model -- professional, knowledgeable, thorough, kind, and neat. I had a new house ready to be fitted with ceiling fans and upgraded light fixtures. Brian spent the better part of December 21 fitting each fixture into place. I enjoyed talking with him as I wrapped gifts. A few of the fixtures arrived on my doorstep with missing or broken parts. Once replacements arrive, I know I'll be asking Brian to return.UPDATE 2 MONTHS LATER: The five-star rating continues! I called Brian P. to return to my home to install the delayed light fixtures. I was most excited about having a light installed over my kitchen sink. Brian had to create a perfectly centered hole in the ceiling, fish-down wiring from the attic, and install an additional wall switch. It all looks perfect. It feels like my new house is finally completed. Brian is so personable, and meticulous in his craft. I highly recommend the services provided by George Brazil. Thanks, Brian!

DAvid McClellan replaced and installed a new water heater. He was very professional and efficient. The heater was in a tight difficult spot and he took on the challenge and did an excellend job and left the site as he had found it. I appreciate his skill and excellent work.

Mike SabahTechnician was absolutely Great. He was very courteous, andprofessional, and tended to our needs.I like it very much when someone shows you exactly what there doing by showingyou hands on. Thank you George BrazilPlumbing. This guys damn Good ??

We had an RO water treatment installed in our kitchen.
Our technician Ernesto was friendly, helpful and informative! We was very concerned about our satisfaction! He explained every step of the process! We are extremely pleased with his service!

Thank you for your service! Your company responded promptly to my early morning call. Zack was my plumbing technician and did a fantastic job fixing the problem. He was courteous, professional and thoroughly explained/demonstrated the plumbing issue. I will definitely call your company again when I need service!

Elijah was the electrician who came to install some outdoor lights for us. He was awesome!! Michael was our plumber and he was terrific as well. I highly recommend both of them and the company for all your electrical needs.

We were so fortunate that John was our electrician. We needed one plug moved for a kitchen remodel, but when John arrived, he asked about our kitchen lighting (something we'd been concerned about, but didn't know any experts in lighting). He recommended new flood lights and they are spectacular. More importantly, he checked our 30-year old fuse box and informed us it needed updating to avoid the whole box going up in flames. He saved us a $6000 replacement and we are so grateful that we are now safe in our home.

Fernando O did an outstanding job of installing a new Moen kitchen faucet in my home. He had to remove and old rusted fixture which was difficult and then proceed to install the new fixture. He was very detailed in his work and very good housekeeping while performing the work. He did a beautiful job on the installation and cleaned up the mess created from removing the old fixture. Fernando was very courteous and professional at all times and carefully explained everything to me. I would like to recognize Fernando as one of the most customer oriented technicians I have ever worked with. Outstanding in every way. Thank you Fernando!

John and his son Chad were amazing. Very quick, professional and clean. They fixed our doggie door installer mess. I would recommend John and his son Chad for any future electrical work. Thank you George Brazil and Co.

Ernesto Jimenez is the best plumber we have ever been blessed to have at our home. He has assisted at three homes over the last 5+ years with just about every kind of plumbing failure a home can have, all taken care of brilliantly!

I had called multiple plumbers due on a Saturday, due to one issue or another I was left without a functioning bathroom, because no one was able to come out. I called George Brazil shortly after 8:00 a.m. Sunday morning. Christine was up front and informed me that someome would be out in the evening. Ted and Larry came out, both were very polite, and after discussing the issue got the job done quickly, and double checked to make sure it was done right. And Larry took the time to answer all my questions pertaining to the process.I will definitely use the company in the future, and request their service if possible.

I had a great experience with the service group and Alex Pacheco, the tech who provided the service. I called at approximately 12:00pm and indicated my water was going to be off until repair could be completed. Was pleasantly surprised to receive a call about 3:00pm informing me he was on his way. Alex pulled up at about 3:30pm and was able to remove/replace our master shower's broken mixing valve within an hour. Very pleased with this experience.

I'm in the AC industry, but I know very little about plumbing. I was absolutely blown away by George Brazil and their superior customer service! From the time I booked the call with a lady by the name of Danielle all the way until Ted finished the job I felt like family. Thank you Danielle and Ted for showing me that there are companies still out there that believe in traditional values as an organization.

Ernesto came tonight to my home because of a water heater issue we encountered today. He was professional and so friendly. He explained everything in terms I understood and made everything make sense. He was upfront with costs and made sure we understood what we were paying for. He was definitely great and is such an asset to this company! Thank you Ernesto!!

We've used George Brazil on several occasions, specifically Adam G for the last two issues we've had. He's very straight forward with us, and you can tell that his intention is to truly help you. He does the job correctly the first time, and he'll teach you how to maintain whatever it is he fixed. In general, the service from George Brazil is top notch!

Mike Fetters and another employee came out to work on our air conditioner unit. They were very professional and knowledgeable. They repaired the unit which was covered under warranty, answered our questions and left everything clean and in place. We purchased our unit from George Brazil several years ago and have been very happy with the unit and the continual service that has been covered under warranty.. We have been extremely happy with George Brazil and their service men. We highly recommend their air conditioning service to anyone.

Ignacio & Angel were very prompt, efficient, respectful of our time and home. They made sure our home was cleaned after all of the work and took the time to review all how the system works and to all warranties. They were a great team. I'd highly recommend them.

I had george brazil come out to clean out my lines outside due a clogging incident. They sent a technician out named Jesse, he came out cleared the clog and reported that sewer line was broken and i need to have it repaired as soon as possible and gave me a estimate of $8000. And reported this a good price because he cut me a deal because of pandemic. I had Diamondback plumbing come out and scoped and they said the was a belly in line and could repair it for $3000.00 if i wanted too. It was not a necessity. Diamondback repaired in It 1 day. If george brazil sends out a repairman named jesse run and get second opinion. He is trying to rip u off.

Anees Was very thoughtful courteous and professional. He showed us a problem in the breaker Box. He then Showed us the estimates And our options. We picked an option and then he Fixed the problem for the evening and said he'd return in the morning with a helper. He gave us a time and then he showed up on time. You said it would take between 4 to 5 hours, And He was correct. I am very satisfied with the work. I would recommend George Brazil for all your. Electrical needs. Thanks.

Toilet supply line cracked, and emergency shut off valve turned but wouldn't shut the water off, flooding the bathroom! Got the water main off with a wrench. Within an hour George Brazil sent Clark out who was very friendly and fast. Even hooked up the bidet for free. The receptionist was extremely courteous and helpful too. Would definitely recommend!

We had a great experience with George Brazil. They delivered very timely service on a Saturday. Both our AC technician, Derek, and our electrician, Gabriel, were knowledgeable and professional. They had our cooling system up and running right away. They had all the parts they needed on their trucks, no need to wait for ordered parts. We would definitely recommend this company.

Mike S. did an awesome job and very efficient on replacing 4 angle valves in a timely manner. He is very respectful with great personality. Will recommend Mike and his employer George Brazil to my friends and colleagues.

This is the second time we have had Greg attend to our plumbing needs. He was delightful and worked & worked till the job was done. He tipped us off to some money saving ideas & products. We trust him & felt that he did have our best interests in mind. Someone offered us the name of a plumber they used & we said we ONLY use Greg from George Brazil! That loyalty will continue because they hire great techs. We have had great experiences with electrical & plumbing & know that if we ever need HVAC services, they will be tops in that field as well. Thank you, Greg for all you do for us.

I'm so thankful for Dave from George Brazil. He was thorough, honest, and did an amazing job restoring what another plumber from a different company damaged. He also installed a garbage disposal that works magnificently. If you want something done right the first time, call George Brazil. The prices are very high, but so is the quality of service.

George Brazil is the best we have ever tried. The work was incredibly accurate and real solutions for repair. Our Technician John Expert and was really excellent and thorough. The prices are for real, complete repair at fair to great prices. You really get what you pay for with These Expert and reliable men are who I highly recommend if you want the fix on your problems. Awesome Job you people!

Steve was very cordial, nice, and helpful. He installed our new water heater in a timely and efficient manner and I am pleased with the service we receive from George Brazil. They also take care of our HVAC. We would recommend their services for sure.

Michael was my service pro. He was excellent. The job was expensive but he walked me through everything, answered every last question, and performed all tasks beyond expectations in a timely manner. He went above and beyond and asked some other plumbing questions I had and was extremely patient. Hopefully I won't have any other plumbing emergencies, but if I do, I will definitely request Michael.

Duane was absolutely wonderful. He explained all of the details and helped.us make an informed decision about the best repair for us. He worked efficiently and clean and did a fantastic job keeping us posted throughout the install. Definitely recommend this company to others.

Thanks to Tony V. I appreciated the kind and considerate attention he gave to explaining what needed to be done for my situation. He listened attentively which is very important to me. He did not come in with an agenda other than to fix the existing issues and outlined what he saw as, future, potential issues. I felt assured that there were no dangerous situations in my unit. I will, indeed, be using George Brazil Home Services again as the need arises.

Roy did an A/C Tune-up for me today. He called ahead of time to see if he could come earlier, which was great. He was very polite, and he was extremely honest about what needed to be done. He was not pushy at all, which I really appreciated. I love a company that has great customer service, and I give George Brazil an A++.

The technician called (as promised) prior to his departure from his last job just to make sure I was ready for him. I was. When he arrived I was truly surprised by his professionalism, product knowledge and his ability to explain complex issues in a manner that I could understand. He did a very thorough inspection and assessment of my entire system focusing not just on current problem areas but on areas that may be a problem in the future.Jason was well dressed, clean, polite and well spoken. If given an opportunity not only would I use George Brazil again but I would specifically ask for Jason Geideman.

We are in the process of selling our home and in the inspection process the buyers that several electrical items be repaired. We contacted George Brazil and the ease in setting up the appointment was excellent. Our service man arrived at the scheduled time and we were very pleased with him. Eric M. represent all that any business would be proud to have him working for them. He is personable, knowledgeable, thorough and we were quite pleased with him - we will keep his name and George Brazil for any future electrical repairs.

This was a plumbing inspection. Duane was very thorough. Was very knowledgeable and extremely courteous. He explained things very well and made estimates for future repairs. I will request him in the future.

Gary was very nice, straightforward, and got the job done quickly. He explained everything in detail and allowed me to see what the problems were and decide which route I wanted to take. He was upfront and straight about pricing and an all around nice guy. I will use The company again just from this experience alone.

Daryl was at our place in less than 15min from the time I called. He was very personable, explained everything very well and performed great work in a timely manner. I will be using G.Brazil for all my plumbing needs. I found the rates (considering it was an emergency/unscheduled visit totally reasonable.

Great service, Elijah explained everything that needed to be done and why. He was very knowledgeable and professional. George Brazil offers discounts to veterans and allows us to divide the work into affordable increments. Elijah has taken care of our electrical needs the past two times we've called so he knows our house. I highly recommend him and his company.

We needed last minute plumbing support and George Brazil promptly and professional responded the same day! Their tech, Armando, was professional and his quality of work was exactly what we needed! We highly recommend reaching out to George Brazil for any plumbing needs.

Matt arrived on time and was very well equiped to provide a quality service while being respectful of my home and it's cleanliness with a small carpet placed at my entrance and wore shoe booties to keep things as clean as possible.He was personable and efficient in solving the problem with my drain issue. Surprisingly, my small dog loved him and he hates anyone who enters the house...at first.

Dave M. is the best. He arrived promptly, I was caught up in traffic reaching home. He waited the 10 minutes to let me catch up with him. I was elated he waited, but this is not the normal. I usually am waiting on others regarding appointments of any kind.The best part, he identified the exact problem just turning the tap at my bath tub. (I was sure if I forced it it would break off and the threat of flooding the bathroom was real.)He identify the problem instantly.He turned off the water (downstairs and outside).He went to his truck to locate the needed part: that is, he was fully stocked (no need for a return trip).He installed the new part.The first time in the almost 7 years I owned the 12 year old house, adjusting temperature and flow was easy and exact.He was in and out of my house within well under an hour. He explained why and what he had to do.What more could I ask for? If I need another George Brazil ‘save’ I will ask for Dave M.Thank you Dave.Sandra in Gilbert, AZ

My experience with George Brazil and the Electrical Technician John H. was great. John explained exactly what needed to be done and how he was going to do it. John did an excellent job, he was very courteous, and he made sure everything was cleaned up and working properly before he left.

The employees are always clean, and friendly. I didn't shop around for a best price just because I've been happy with the work in the past. My only issue was that when I called in the problem ( water heater leaking) I was very specific talking to the dispatcher that I needed a 50 gallon PROPANE water heater. When the tech showed up he only had a natural gas model with him. That meant no hot water that night.

Estimate was mid range, but the service, knowledge and work ethic of Alec was well worth it. He explained every detail and answered all of my questions. He also ensures that the orientation of the rectiple matched our RVs cable. Would definitely recommend George Brazil to anyone who needs electrical service. Thanks again.

Late Saturday night (around 10:30) our 1k gal pond pump broke and ended up shorting out other outlets in our home. I had tried contacting 16 companies to see if anyone would be able to assist us considering that we have fish and other live aquatic animals and plants in our pond.Within 45 minutes of contacting George Brazil, John E. and Chad showed up. They walked me through the entire evaluation, as well as, the process of what went wrong and what they recommended should be done. I agreed and throughout their time here, not only did they take the time to play fetch with my pups, they were polite, friendly, and absolutely met and exceeded my expectations.

All three technicians that I worked with were very friendly and knowledgeable. I had my basement sump pump fail and in working with my home warranty company I was originally was forced to work with another plumber. When that plumber couldn’t fix the problem I called GB. They got someone over right away that was able to fix the problem within a couple of hours. They were very professional and I would recommend definitely them to friends and family. Thanks!

Gabriel S. Did a great review of our electrical. Professional and polite while checking the circuits. We asked if we could get a whole home surge protector and he was happy to install for us. It didn't take too long and he did a nice job.Look forward to seeing you again for our future electrical needs.Thank you Gabriel S.Sincerely,Larry M. Martin

Tom and Daniel were very professional and a pleasure to deal with. They gave me a good quote and that's what I paid. They even took away my old water heater for me. Would recommend George Brazil to everyone.

Both men we're very courteous, knowledgeable about the job which needed to be done. I would recommend them to anyone who needs this brand of work. Glad to hear you have your own training program. A great way to get good people the education they need, and keep them in a clean respectable profession with good support. Thanks for coming so quicklyJill & Dean Schmidt.

I had two sinks that were backed up on New Years Eve and needed fixed ASAP due to the party I was having. I called George Brazil around 10AM and they showed up within an hour of my call. Due to my home being built in the 50’s and had no clean out I was charged $498.00 for the service call. The service man was onsite for 1 hour and was very knowledgeable. I believe in paying for what you get, but this is expensive. The only reason for giving 3 stars is due to the price.After posting this, the billing manager Amy reached out to me to go over the charges and she confirmed that the charge was accurate. To my surprise Amy offered me a discount to help offset the cost. Thank you George Brazil for your kindness.

We chose to contact George Brazil for some electrical work to be done at our house, based on our past experience with George Brazil's great customer service when we had them replace our a/c last summer. We are happy to report that George Brazil has upheld their level of customer service when they sent their electrician, Gabriel Salley. Gabriel was very friendly and knowledgeable, but most importantly, he was very patient to explain the details of the work needed, as well as answer our questions. We signed up for George Brazil's platinum program, to ensure that we have a detailed annual check up. We will be sure to request Gabriel and recommend him and George Brazil to our neighbors, friends and family. Kudos to George Brazil for building a team of excellence!

Ricardo A not only fixed my disposal but also repair/replace some faucets and washer hoses. He did it very professionally and quickly. Kept me informed on every step of the way. I would recommend him and your firm to anyone.

The very best. Can’t believe how efficient and knowledgeable. My technician was Fernando. He was the best. Severe water leak, very stressful for me, very easy and coordinated for Fernando. I would request him the next time I need a plumber. Thanks.

I would highly recommend Matt from George Brazil for your plumbing job.He was very knowledgeable about the issue he encountered when out to do a simple drain inspection. He gave me a few options to fix the problem and was not pushy about doing the job immediately or choosing the most expensive option. He knows his job and is professional and nice.

Had Tom out because I could not get proper water flow through my shower. Tom tried all the things I tried previous to his visit and would need another day to get parts that might need to be replaced. On his return he used a different method to try and determine the cause of the problem. It turned out he was able to fix the flow problem without going down the road of changing out parts. I was quite impressed with the ingenuity used to get at the problem. It pays to invest your money in people who work in your house as if it was their own. This company continues to impress me with their dedication to customer service and providing quality technicians. As a result I purchased the platinum service agreement got my shower/tub repaired for less than the original quote to just repair the water flow problem.Thanks Tom & Mike

I called George Brazil about a hot water heater problem and within two hours a technician was at our door. He examined our hot water heaters and assessed the problems with both of them as well as some additional problems with faucets. He then gave us some quotes and we discussed the different options for repair or replacement. We ended up replacing both with tankless waterheaters. He arrived the next morning and worked all day long to get them installed. The whole process was handled professionally and quickly. Tom was friendly, extremely knowledgeable and thorough. We could not be happier! Thank You

Daryl was very knowledgeable and thorough. He uncovered things that should have been fixed earlier. He also gave me assistance with my toilet and shower drain and informed me in ways I can keep them from getting clogged. He was professional and courteous the whole time. I highly recommend him and George Brazil.

Ty is a great electrician. He explained all work, took photos, made sure we understood the work being done. Ty is a professional, compassionate and dedicated to his profession.

I wanted to replace our guest house AC unit since the current one was over 10 years old and near its end of life. I was told it was leaking Freon and was just a matter of time before it would stop working. I had 4 different high rated HVAC contractors come out and provide quotes. Parker & Sons, George Brazil, Day & Night and Penguin Air. I contacted George Brazil on a Sunday via there web site. Their site was easy to navigate and submitting my request was simple and fast. The next day I received a call from their office confirming the appointment day and time I had requested. Dan Howell, Comfort Advisor for George Brazil called me when he was on his way. Dan arrived on time and quickly assessed my needs. Dan was professional, courteous and was absolutely a subject matter expert. Dan listened to my concerns and offered solutions. Dan finished his inspection quickly and followed up saying he would send me an email quote that day. I received the quote as promised and although his prices were competitive he was still on the higher end. I really liked dealing with Dan and wanted to have them install the new AC unit. I contacted Dan and let him know he was on the high side and he immediately agreed to price match the other contractors. Done Deal! I scheduled the install with Dan and agreed on a date and time. The installers arrived on time and finished the complete install about mid-day. When I got home that night I inspected the work and found it to be exceptional. The installers had to remove the framing around the attic access and they re-installed it, caulked and touched up. The attention to detail, cleanliness, professionalism, Dan was awesome from start to finish and provided a great price for the install. I look forward to having Dan and team replace the main house units next year.

Daniel was very thorough in his approach to our issue of having particles in our water which were clogging the faucet filters around the house. He finally narrowed it down to the elements in our on demand water heater, whereby he removed them and cleaned them which resolved our issue for the moment. He gave us a number of options to consider for resolution to our hard water accumulating on the elements. I would highly recommend using Daniel and the company George Brazil. We especially liked their same day response times.

This review is late in coming...In September 2014 Joe and Daryl (Yogi and Booboo) came out to replace our water heater (1988 Montgomery Ward). Living in a mobile home, with limited space for a water heater, Joe had to get a small water heater. He also assisted with getting a water restoration team out to assist with the water damage that happened. Their positive attitude made a stressful situation manageable. Due to the water damage to the water heater closet the water heater was placed in the driveway next to the home. This would allow us time to have the repairs completed due to the water damage.Yogi returned in December to install the water heater into the water heater closet. After informing him of the issues with the water restoration company, Joe ensured that our concerns with the water restoration company were relayed to the George Brazil management team. Joe’s extra effort to ensure we were happy is greatly appreciated. The water heater was returned to its original location and is working great.Yogi did a GREAT JOB!George Brazil has a great team!Thank you,Martin and Donna

Jamie was our service rep from George Brazil and I was highly pleased with his efficiency and work. George Brazil is very transparent about what the cost will be & others options available to keep the cost down! From the time you call until the service rep arrived every employee was stellar! Highly recommend George Brazil!Thanks Jamie for a job well done!

Fernando came out to our house and quickly diagnosed our plumbing problem. He took the time to educate me on the issue as well as the fix. He pointed out that the parts we needed for the repair were likely under warranty and that I should contact the manufacturer. He showed me how to reinstall the faulty part saving me over $500.00. It was great having an honest repairman and I would recommend George Brazil for that reason alone!!

I always use George Brazil with my air conditioning/heating needs. Weather it be to service my unit, or replace a failed part, I found the people at GB to be knowledgeable and helpful with preventative measures and how to protect my unit from any further problems. I have been using the expensive 3 month filters for my A/C. I change them every 2 months thinking Hey, change it early and its better for my unit. Well, I found out i was WRONG in doing this when my motor ceased to function. GB of course was my very next call. They told me that those filters are in fact bad for your AC unit putting a strain on your motor because of all the extra layers that the air has to travel through. It seems every time I need to call GB a knowledgeable associate is always ready to help me out. I recommend this company to everyone that has ever had a problem with their A/C and heating. Mike Fetters is the person who serviced my A/C today and after he was through with his work, he took the time to show me the problems and issues from using the 3 month filters and recommended me to the proper filter. After seeing with my own eyes the damage, my mind was blown. I appreciate the extra time Mike spent talking to me about all the things that can go wrong and how to further prevent them. Keep it up sir!

Paul was here ahead of promised time, made short work of the problem, and made a quick inspection for any other problem we might have missed.He was very thorough, professional and neat in his work.I trust all employees are as professional as Paul and Melissa and would recommend George Brazil to anyone asking.

Ricardo and Christopher were exactly who we needed after we learned our sewer pipe had broken up. It took them and their crew only 2 days to get everything done and believe me we had lots of work. They kept us informed throughout all the processes and we were grateful for their knowledge and stamina especially since the temps were so over the top! Thanks to them and their George Brazil team, we are up and running again. Regards, Ron and Linda Garland (Linda Jurgens) TOP GUN

Man what a great experience with an electrical professional, Robert! So as the saying goes water and electricity don't mix. I called to have a qualified electrician to meet my needs. He did an excellent job meeting my expectations and completing my wants throughout my home. I will be looking forward to the next time I need an electrical professional return to my home.

They send two men to do a one man job and charged me $400 labor for a job that took less than an hour. Unless you are independently wealthy, find another plumber. They didn't even have to find the leak. I had all the pipes exposed and ready for new sweated fittings when they arrived.

Our AC unit went down one evening, with 2 small children at home it was quite uncomfortable in the house. We waited until the morning to contact George Brazil Home Services. They had a tech out to our house within the time range we were give and were able to make the necessary repairs quickly and easily. Our AC unit was back up and running in no time. The tech, Eddie, was friendly, efficient and did a great job. We will definitely use George Brazil again.

Tony did a wonderful job of explaining what the electrical problem entailed, the steps necessary to fix the problem and the price. He encouraged me to join the Membership program and how it would save money on this repair as well as any future repairs for electrical or plumbing services.We have utilized your company's services in the past and as always, we are very pleased with the work. We will continue to recommend George Brazil to our friends and family.Please let Tony know that we appreciate his professional attitude as well as a job done well.

Adam was fantastic! Not only did he replace my toilet, but also provided missing parts for a previous install. He also made time to replace a leaking irrigation pipe in the backyard. To top it all off, he contacted someone to take a look at the ceiling damage in my garage caused by the leaking toilet upstairs. I will definitely be requesting him in the future for any plumbing issues I have. I've used George Brazil for not just plumbing, but also for my AC that failed about a year ago. Customer Service is amazing and there is always a quick response for any problems I've had. I highly recommend them and have purchased a membership because I'm always pleased with the repairs. Thank you Adam and George Brazil!

we've been long time customers of George Brazil for both plumbing and a/c. We just had our annual plumbing inspection done by Ernesto Jimenez. I was very satisfied with his service. He not only provided excellent service he was very knowledgeable and answered all my questions I presented to him.

Our Electrician Gabriel was awesome. Professional, arrived earlier than expected, and was friendly. Very knowledgeable, walked me through what he was going to do. Estimate and pricing is upfront and easy to understand. Very reasonable pricing as well. Will definitely be Gabriel in the future.

Our A/C installation team, Ivan, Andre and Angel were wonderful!! Ivan called to say they were 30 minutes out, which we appreciated. The team was friendly, professional, used drop clothes and heavy pads to protect our floors and answered all of our questions regarding the install and equipment itself. They explained all of the paperwork when the install was complete.They even cleaned up the big mess when they left!! We were very pleased with the service.

Zach was very professional and able to diagnose our electrical problem and get us up and running again. I called at 8:00 in the morning and he was at our house shortly after 11:00. Impressive turnaround service. Zach explained options to consider with our aging electrical panel too but reassured us that it’s not an immediate issue. Great service and communication.

Our technicians, Scottin and Mark, were excellent. They were both personable and knowledgeable. They diagnosed the leak quickly and set in place a series of events that corrected the problem quickly and put us at ease. They answered each question we had professionally and clearly. We have used George Brazil in the past for other needs and I will continue to recommend them, especially Scottin and Mark, to others in the future.

Jason Ream did our annual plumbing inspection...exceptional
young man. He installed a new anode rod into the hot water
heater, after draining the tank. He then inspected thoroughly all
the other plumbing inside and outside of our home.

Hi. I just wanted to share the most pleasant experience using George Brazil for an electrical issue. The electrician that came was Bobby J.. He did a great job assessing the problem and fixing it in a fast efficient way. He explained what he eas doing and how he was going to fix it so it wouldn't happen again. He was great. I would recommend using him to anyone.George Brazil was also great to work with. They got here when they said they would and sent a great technician to do the job.Thanks to all involved. Rocky

I discovered a plumbing issue in my kitchen that I could not address myself. I called George Brazil, and within three hours of my initial call for service, Tim S. arrived to address the issue. Tim S. was polite, professional, and personable. Tim explained all of my options and pricing up-front, accepted my online coupon, and quickly repaired my home's plumbing issue. I call George Brazil for any plumbing/electrical/HVAC needs that may arise, because their plumbers/electricians/HVAC technicians are polite, professional, and get the job done right the first time. I would absolutely recommend George Brazil for any household plumbing needs (from the very simple to the very complex). I cannot say enough good things about George Brazil and all of its employees. Thanks Tim S. and the George Brazil support staff for another job well done!

George Brazil Services technician Michele J came to our home today to complete a routine check up of our heating and cooling system. Michele called to let us know what time she would arrive and arrived at the exact time. She was knowledgeable and professional of her duties. She preformed the inspection and let us know the results. Michele was able to contact the manufacturer and change out a part that was not preforming correctly. Its great to know when it hits 115 degrees this summer we have a capable company in George Brazil and its employee Michele J to call if needed.

BEWARE! About a year after purchase of our BRAND NEW HOME with BRAND NEW PLUMBING, we were told by the City that we had a problem with a water leak on our side of the property and would be responsible for the repair. We reached out to George Brazil and were quoted an exorbitant amount in the THOUSANDS to fix the problem. The estimate required $700 per square foot to dig around to locate the problem because they said they didn't know where the leak was coming from when I said that doesn't work I was given an estimate that included a two day process of trenching our yard and replacing ALL the pipes. They said our builder did a poor job. We were dumbfounded.My husband decided to reach out to our builder to see if they had experienced something like this before with a new build. The builder not only looked at our leak the same day but identified the problem in about 5 minutes. There was a corroded plug that needed to be replaced at the meter box. A VERY small repair and a $5 dollar part in comparison to the estimate we had received from George Brazil. ALWAYS GET A SECOND OPINION! The fix was so simple the builder replaced the piece AT NO COST and told us if we run into an issue again to reach out to them first.I am disgusted that a company would do something so awful and take advantage of people.The George Brazil representative that gave the estimate even bragged that he just quoted an elderly woman a huge expensive job and told me we were lucky. I don't often leave negative reviews but I don't want this to happen to anyone else.

Mike S. was a very patient employee, since we had to move several items for him to do his job. He was very knowledgeable and the most helpful about our situation. Great service is what he provided. Thank you for all you help Mike.If you need plumbing service ask for Mike S. At George Brazil.

Our water heater went on a Saturday morning. On chance we Called George Brazil. They were out within 2 hours, the technician Tom was friendly, knowledgable and courteous. A couple of hours later we were back in business. We had a positive experience and will highly recommend George Brazil.

Simply Amazing.This was the first time I've had an electrical with my home, and George Brazil took take care of it. They are hands down the best in the business, but not just because they gets things done but also because of who they have working for them. I had the pleasure of meeting one of their exceptional electricians named Tony V. This gentleman arrived very quickly, assessed my needs, gave me valuable information, fixed what was needed and went above and beyond with his work. Some places give more then you need or not enough but I definitely recommend George Brazil for anyone who might not feel comfortable with this sort of things. Believe me you will feel satisfied as a customer by the time they are done.Thank you to Tony V and George Brazil.

Our hot water heater leaked all over the garage on Sat afternoon. From my first contact, concern was evident, telling me how turn off the water etc. Tom came, reviewed and provided clear diagnosis of the issue. He provided all options and associated costs. No pressure just honest forthright information. He got it replaced that night, providing us constant updates. Tom was very professional and he is the best.

Raul was best. I contacted George Brazil Electrical one a.m. and they came in the p.m. on the same day to provide an estimate for service. After interviewing several electrical companies, decided to pick George Brazil, not because it was the cheapest but because of Raul. He provided the estimate and scheduled the appointment, arrived on time, did work as promised with price promise. On a side note, Raul went above his duties by helping me with my recycle bin and dealing with my dog. Raul cared about his service and the people and their things. This was the most excellent customer service I've ever had. Thanks Raul!!

I'm a platinum electrical and plumbing account member. I've had an exceptional experience though with plumber Adam S who's serviced my water heater, installed a soft water system, an RO water filter and, today, a garbage disposal. Every time he's been ready to explain the best way to use each product and he's been cheerful and efficient. I feel confident that he'll give the exact same service to my wife if she's the one to be home when he arrives. When I've asked about products or services that I wasn't ready to purchase right away, he's never been pushy and he's always willing to spend extra time helping me to understand the relevant attributes of whatever I've inquired about. Adam's probably the most important reason George Brazil is my go to company for home improvement.

Coy was great! He identified the issue with my toilet floor flange and replaced it quickly. He was very knowledgeable, explained exactly what work he would be doing, and even gave me some pointers for my new toilet install. Would definitely recommend!
- Mike A.

Ricardo was diligent, knowledgable, and efficient. He took photos of inaccessible areas so I could see the condition of the plumbing fixtures. The quality of his work was excellent, and he cleaned up all areas before leaving. He also told me about benefits offered by his company. I am very pleased with the overall service and plan to use this company in the future.

We had a leak & George Brazil sent us a plumber by the name of Joe Lord who is an asset to the corporation. He is personable as well as professional & knows his stuff. He found a problem that we did not even know we had & fixed it & made a costly experience a pleasurable one. If anyone I hear of that has a plumbing problem, without hesitation, I will recommend George Brazil & that they request Mr. Joe Lord to handle their plumbing needs. People will always take the time to complain, but rarely take the time to give credit where credit is due & I can say that this gentleman deserves to be recognized for his service excellence.

I had a fantastic experience with George Brazil. My techs (Oscar C. and Jesus L.) were incredible friendly and knowledgeable. I asked a bunch of questions and they answered them with patience and I could tell they cared that I cared! They kept my home clean even though the work they do is very dirty! They are true professionals and I am absolutely going to be a life-long customer. Thanks guys!

I had called George Brazil to get a 2nd opinion on roots in my sewer line. Jesse came out and was able to clean the line within two hours! Excellent customer service and a lower cost than the other guy. Jesse politely explained the problem to me, showed it to me on camera, then cleaned it out, and showed me the clean line on camera. I'll be sure to call George Brazil first next time.

My experience with George Brazil plumbing was God awful I was charged 710$ for one leaky pipe for 45 minutes of work unbelievable would not recommend them unless you have money to burn very upsetting 710$.

Michelle J came to our home today and did a great job of checking our George Brazil AC unit. She professional and really knew what she was doing. We also liked the way she treated us and explained what she was doing as she went along.
We hope she does our next check up! Nothing wrong with our unit, it is still working great!

George Brazil has become the only company that I call for my plumbing, electric, water heater and A/C needs. All of their service specialists are friendly, highly competent and take pride in their work. A few years ago, when I had a new water heater installed, the work that was done on the copper piping was flawless.Recently, I had Jason D come in to do some plumbing work on my condo - he replaced 6 corrugated valves, installed a high air loop, and repaired a toilet. Everything was done perfectly.At the same time, Roger H was doing some work on my electric circuit breaker box which was butchered by the last outfit that installed my air conditioner. Within a few hours everything was tidy, secure and up to code again.George Brazil is a professional company that stands behind their work. They hire great people and get the job done right the first time.

Johnny was great! He explained everything in detail with various options that was available. He was very knowledgeable and you can tell that he truly cares about his customers. I would recommend George Brazil to anyone looking for plumbing needs.

Received fast and informative information from my contract service appointment from Tom F., service technician. George Brazil is one of the few HVAC and Plumbing companies out there with integrity and honesty. They have me as a client forever. Great job, George Brazil company!!

Adam was so professional and polite. He knew how to tackle our problem and got the job done quickly and with little stress to us. Everyone at George Brazil is great to deal with and they keep you informed. Great company!

Tom is a warm friendly tech. that went about his work in a very professional manner.After he finished up his work he very carefully explained what he found and cured. Tom left the work site in a neat, clean and orderly manner. Kudos to this young man.Tom truly enjoys his job and is good at his craft.

My recent technician check went very well. Tony was very knowledgeable and was able to give me great advice when it came to making sure my units were running smoothly and making sure that all my ducts were sealed. He was easy to talk to and very personable. He gave examples form his own homes HV/AC set up and how things have worked for him. I'm glad that i was able to have Tony visit today.

Donny provided excellent customer service. Donny was very engaging, technically proficient, and took the time to explain the causes that damage garbage disposals. Finally, Donny was very helpful in explaining ways to maintain our garbage disposal to operate for years. I highly recommend his services and will request Donny for future service calls.

Wonderful experience from beginning to end! Shane was great. His outstanding service was top notch. He is very knowledgeable in his profession and took the time to explain everything so that I could understand what was going on. Very impressed and will continue to use. Thank you!

I had your technician Gabriel S. come to our house to diagnose an electrical problem and fix it. He was very courteous and his workmanship was professional and excellent. He explained everything thoroughly including letting me know of other options that were available to upgrade our electrical system considering our home was built in 1972. Something to think about for the future. He also spoke to me about your service agreement which is also something we will seriously consider. Thank you.

We only had a short time to get repairs done and found George Brazil. They got someone out quickly and efficiently. They are on the pricey side but the gem of our experience was our technician, Ernesto Jimenez!! He was courteous, conscientious and efficient. 5 Stars for Ernesto!!Definitely ask for him when you need plumbing work. 3 Stars for pricing.

Dishonest pricing.I needed a dedicated circuit installed in my garage. 20 AMP breaker, less than 15 foot run. The technician quoted me at $770 for a 40 foot run and two hours of labor. I talked him down to $390. He was finished in 48 minutes.Prices aren't transparent. There was no breakdown for parts and labor. If this was just a service (parts and labor) I shouldn't have been able to negotiate the price down. I would not recommend George Brazil for electrical work. If you're in the Tempe area, go with Mister Electric.I didn't receive a receipt and I ended up going through my credit card company to get an invoice copy.

Called because our toilet was leaking from the wax ring at the base. The first place I called put me on hold (Plumbing Masters) and after 5 minutes I hung up and called George Brazil. They got someone out within the hour and the tech I got was Ronny! I got a bio on him via txt and his photo prior to his arrival, that was cool! The bio said he was a sports fan so we chatted about sports while he was working. THIS TECH IS LEGIT! He literally went above and beyond to work with us to find a pricing option that we were comfortable with. We have an older house so a lot of times we have to make the decision between a huge replacement project or a temporary fix. We chose the temp fix, had him snake the line and then he helped me put a new wax ring on and re-install the toilet. He even camera'd the line and let me see what was going on in there. PLEASE GIVE THIS MAN A BONUS AND THE CHERISHED PARKING SPOT, he deserves it!!! Thanks Ronny

We discovered a pipe leaking inside of one of exterior walls and requested an appointment online with George Brazil around midnight. We received a phone call at 7am and had Bryan W at our home within 2 hours. After diagnosing the issue he gave us an estimate and ended up charging under his estimated price.Bryan did a clean and thorough job and clearly explained what had happened to the pipe. He also was able to get a water damage service over to repair the carpet pad, insulation and dry wall. Great service.

Today my Mom and Dad needed to have repairs on their house under contract. Tom (I thought I had his last name, but unfortunately I don't) came out to assess the plumbing issues identified by the buyers. Tom could not have been kinder, more professional, or thorough. He checked out the PSI and found that the buyers' home inspector was incorrect, and the PSI was fine, so nothing had to be fixed. He fixed a toilet that was installed incorrectly by workmen who had laid new tile (a messy job he cleaned up perfectly) and put anti siphon valves on 4 hose bibs. He made all the repairs in a very timely manner and was a pleasure to deal with. Major kudos to Tom and George Brazil!

If you ever need electrical work, an honest opinion & a super friendly + professional guy, than Scott Pazdon is the one for you! I highly recommend you request him. We had him today and I am so glad to have had him come!!
Thank you Scott!!!

One of the hottest days of the year and our A/C unit went out!!! We were frustrated because we had just had the George Brazil Company do a complete inspection on our A/C unit and made some repairs. The A/C unit was working fine until the temperature got up into the triple digits again. Guess what our A/C unit gave up the GHOST!!!George Brazil to the rescue. They were true to their word that our system was covered on the previous work that had been accomplished by another Employee. We were concerned because we are a senior couple on a strict income and were really concerned about the cost.GUESS WHAT!!! It was all TRUE! Yes we had to pay for the capacitor that gave up the ghost, but no service charge or other hidden charges because we were a George Brazil Customer!Jorge was the most pleasant and knowledgeable person I have met from George Brazil!He answered all of our questions and also advised us that because the Brazil employee before him had done the install that it was covered by the George Brazil service guarantee. WOW, what a relief; Jorge had the unit up and running in a ver, very short time, and we again able to have a cool evening and night.Thank You Jorge and Thank You George Brazil!

Gabriel from George Brazil was really knowledgeable when it came to checking out the breaker box and noticing where the problem may have came from. He was also very considerate, asking to wear shoe covers before stepping into the house. George Brazil is lucky to have this employee working for the company. Awesome customer service, Gabriel. Thanks for the work.

Mark B was extremely professional in our installation of new circuit breakers and repairing and modification of our electrical circuit to our fountain. He explained options for repair and advantages to each action. He was very talented in the work accomplished and the end result was very satisfying. We have previously purchased two new Air Conditioning units for our house and both are operating very well. We will continue to use George Brazil in there various divisions of activity as they are honest and the employees are top notch.

Outstanding service from Elijah OteroI have been in customer service for many years with global companies where customer service has continually been of utmost importance and always expected! Unfortunately, too many companies have sacrificed these requirements. My experience with George Brazil’s company completely restored my confidence in great employees who cared about their customers.I recently needed some electrical service work completed and contacted George Brazil. Elijah Otero was assigned to assist me with the issue and I could not have been more pleased! What an absolute delight to work with Elijah! He was so friendly, confident, enthusiastic, and his knowledge was impeccable. He spoke so highly of the company he works for, he was an excellent listener, accountable, responsible, polite and courteous, and was patient in explaining everything that needed to do be done. He left “no stone unturned,” completely cleaning up everything when he finished and reviewing everything he had done with me, even after staying late to complete the installation.Elijah Otero is the epitome of a stellar employee, and truly an asset and “voice” for George Brazil. He should be the standard by which all others are hired! Please commend Elijah for the outstanding work he did on this project!Mary MillerScottsdale, AZMay 22, 2015Outstanding service from Gabriel S.I want to commend Gabriel from your company who was Elijah’s excellent secondary resource. Elijah introduced Gabriel and immediately we were pleased with his politeness, courtesy, and happy demeanor. He always had a smile on his face. He was very thorough and also explained things well. Even when he did some rework on a ceiling fan, he remained calm and did his job with patience and professionalism. He was going out of town the next day but willingly worked late to ensure our installation was completed that day without any complaint. He was easy to talk with, worked efficiently and quickly, and was a pleasure to have in our home.Gabriel S. is another excellent employee, exemplifying the quality of employees you have. He was wonderful! Please express my appreciation to Gabriel for his exemplary work on our electrical projects.Mary MillerScottsdale, AZMay 22, 2015

The most incredible plumber I've ever had, efficient, and incredible. He changed our life, every toilet and faucet. Would only use Duane and George Brazil .

On Friday, March 27, Harlan came out to service our heat pump. He showed us a leak and said he could fill the refrigerant once, but didn't think it would last the summer. The Carrier unit is 15 years old, and we felt better about replacing it rather than continuing to put repairs, refills, etc. into it. Harlan helped us work out an excellent financing package. On Saturday, Jorge R. and Sid D. came out and installed the unit which included a new programmable thermostat. Throughout the process, all these men were prompt, courteous, friendly, patient, and efficient in their work. Thank you, George Brazil, for your excellent employees. We are wonderfully cool today and prepared for a cool summer.

I had a plumbing emergency at 10pm on Saturday night on a holiday weekend and of three other plumbers I contacted, George Brazil was the only one willing to come out immediately. Their plumber Jason D was very knowledgeable and worked for two hours until he located and fixed the problem. I could tell just by talking with him, that he was experienced and knew what he was doing. They also had advanced equipment that helped to accurately locate the problem. Thank you!

I called GB on an emergency basis and the team arrived within an hour. I told the team that a fuse in the main electrical box was blown and needed to be replaced. The team did not start with the electrical box, but rather started with a diagnostic review, then went to the electrical box and determined that a fuse was blown. The team did not have the type/size fuse that was needed with them. They could only get the fuse if the supplier opened the store and one of their people brought the fuse out to my house. While waiting for the fuse to be brought out to the house, the GB team fixed two breakers in an electrical panel that were not properly installed. The GB team was knowledgeable and professional. The only quarrel I had with their service is that I think they should have had the required fuse with them and the fuse box should have been examined first. Although I agreed to pay extra for emergency service, I did not expect to pay over $900 to have a fuse replaced.

I was very pleased when I called George Brazil about an electrical problem we were having with our above ground spa. Elijah came out on the same day I called, even tho it was around 4PM. Knew exactly what needed to be done. Because it was late, we decided it would be best for him to come back in the morning. He was here early and completed the job. Everything looked great, and new when he was finished. Certainly glad we had Elijah, and George Brazil here to do the job.

Called George Brazil Company and talked with Crystal. She set me up with an appointment for an electrician the same day to fix a faulty GFI outlet. Mark B. showed up and studied the problem as it wasn't a simple fix. He came up with the best solution and went to work on it ASAP! An hour later, he finishes the work. My husband and I are pleased with his work. We recommend him to anyone who needs electrical work. Good work Mark B! All those who pay hundreds of thousands of dollars towards a college education should spend their money more wisely on vocational skills. Become an electrician or a plumber. LEARN A SKILL! You won't have all those college debts and you'll make better $$$$. Just saying.....

Ernesto came to our home today to fix a toilet problem, He quickly found the problem, and fixed it, explaining to us what it was and how he fixed it. We signed up for the one year coverage, and he checked all the plumbing and water heater.He identified and fixed a shower handle problem, and checked the water heater, draining it out and making sure it was ok.Ernesto was very professional in his approach and made sure we understood what each problem was before fixing it. We were very pleased with his expertise and friendly approach.We will certainly look forward to seeing him again if the need arises.Respectfully, John and Audrey Houzenga

Our water heater went out. We called first thing in the morning and we were contacted twice to let us know the status of some one from the plumbing division coming out. Same day service. Thank you Kris B. for doing an awesome job. I will definitely use George Brazil again.

Rinalido G and Jesse B were the best. I had a contractor tell me that I would have to redo my entire plumbing after a water leak costing a large sum to replace all the plumbing in my home. However, I called George Brazil and Rinaldio and Jesse came out and advised that my main pipe was not collapsed. Rather it needed a really good cleaning and power wash. It worked. This company and these two individuals were very honest with us and their work saved us $$ in unnecessary renovations to my home. Thank you George Brazil, Rinalido G and Jesse B for your honesty and great work! I recommend this company and these employees to anyone.

Have used George Brazil many times and find them to be straightforward and honest. The technician I worked with today, Rose, was awesome- very personable and willing to explain in as much detail as I required any options available. She performed the repair quickly and professionally. I was so impressed by her, I have asked for her specifically to service the AC unit at my rental property. :)

We had a problem. Every drain in our house was blocked and had backed up into the bath tub and shower. We called George Brazil. Pat H was there in two hours. The whole problem was taken care of in 15 minutes from him showing up to leaving! He was very nice, explained everything to me, and took care of the problem. He and George Brazil have my highest recommendation.As a matter of fact, not only have we used them for plumbing issues, but purchased two air conditioning units from them for our house, and they have serviced them as well. They are honest and always do great work.

George Brazil is a great company. Their customer service and concern for their customer is amazing. Scottin is a true professional, very knowledgeable, kind and funny. Richard was working with Scottin and he also worked very hard and was so focused at resolving my problem They both will be back at my house next week to finish my kitchen remodel.

Seldom can I give 5 stars for this type of business but they went so far above standards I had to right a review. They had my problem figured out in under 10 minutes , they were the 4th plumbers that I talked to. The other 3 gave me cards and told me to call them if I wanted to buy a new water softener. THANKS BRAZIL WISH I COULD FIND A CAR MECHANIC WITH YOUR MORALS AND EXPERIENCE I WILL USE THEM AGAIN IF A PLUMBER IS NEEDED.

Scottin was on time, explained in detail what he was going to do, and the work was done highly satisfactorily. Second time he has been to the house - first to replace two valves on the washer, including cutting through the wall, and then repairing it beautifully and second time for a quick repair on my shower spout. Extremely satisfied both times.

We're so happy there was a technician available on Sunday and NO additional charge for weekend work! Scottin was professional, courteous and quickly replaced our hot water heater timer. He followed up as he promised and came back 2 days later with more timer clips.

We have battled with our A/C problem for almost two years. George Brazil has been consistent in continuing to pursue a solution. Although they admittedly dropped the ball at one point, they showed their contrition and concern, and renewed their efforts. I plan on using them in the future.I was very discouraged with the problem until they sent the last technician, Josh W. out. Josh was a nice young man, very likeable, as were the other techs. When describing and showing him the problem, the symptoms were not as strong as usual. I thought, great, this will be diagnosed as - the owner is a nut. Josh didn't waiver, wasn't in a hurry to get to the next job. He spent some time with our unit and with me. The symptoms returned. He spent more time diagnosing. He noticed a problem with the internal blower motor, which had been replaced once but was still bad. Not stopping there, he picked up a big difference when a certain external panel was in place verses off. It set up something like a harmonic vibration, shaking the unit. After replacing the motor, wheel and housing, and stabilizing the panel with rubber backing, the vibration has decreased to a normal level. I am very happy with the service we received from Josh W. I hope we can get Josh to return if any future problem arises.Drew Langley

We wanted to especially commend Thomas Keane for his professionalism, very competent work, and dedication to solving our plumbing needs. He went above and beyond our expectations and worked dillegently until the work was completed. We will certainly call George Brazil for any future plumbing needs. Hopefully, we might get Thomas again. Thank you.

Thank you George Brazil for hiring professionals who know what they are doing and care about the customer! Our water heater sprung a leak and flooded our garage yesterday. After an emergency triage service last night we were promised that we would have someone at our home by 6 am to get our water heater replaced and fix our electrical. The next morning our plumber arrived, as promised! Shout out to Shane Cotton and Robert Jantz for working all day in the heat to get us up and running again. They were thorough and took time to explain our options. They made a stressful situation a lot easier. I would call George Brazil again in a heartbeat!

Canceled the night before. Said other customers were higher on their priority list, couldn't stand by their commitment to my job. Then when they finally came a week later, they quoted $360.00 plus parts to replace a $12.00 part. I asked how long it would take them, less than 10 minutes and we'll be done., this is very easy. So if you want to pay the equivalent of $2,000 an hour, you might find them a good choice. But never question them on a per hour rate cost. They become very mean and angry. I have no problem paying $100 an hour for a professional plumber. And a minimum 1 hour plus drive time is standard. But being charged $2,000 an hour and then getting angry with ME! I'd look elsewhere. By the way, part replaced by a very nice reasonable plumber for $75!

Oscar C. and his partner, Ivan A., were absolutely great representatives of your company. Both of them are knowledgeable, friendly and very customer-focused. They arrived exactly at the time mentioned in their pre-call to me and went right to work. They explained everything to my satisfaction and were the very embodiment of friendliness in the midst of a hot Arizona summer day. Without hesitation I give them both an A++ on all counts!

This company gives the most exceptional service. They continue to maintain my heating and cooling system, as well as my plumbing. I've only used their electrical service once, but they did an excellent job. I would go out of my way to recommend them.

Ernesto and his aide were very professional in their annual review of our plumbing system. They checked everything, flushed the water heater and provided advice on updates to our existing system. They were efficient and helpful. Ernesto had previously provided service and I am appreciative of all of his efforts and support

When Pat arrived he was extremely cordial... arrived just after 8am, which we had requested when they called to make the appointment. Extremely knowledgeable. He made sure all the items that needed to be looked at were done. Advised us when to change the batteries in the thermostat. We were very pleased with the work.

I hadn't had the technician Ron come by before, but he may be my new favorite. Every tech from George Brazil has been knowledgeable, friendly, and most importantly, HONEST! Me and my wallet are never psyched when I have to call George Brazil, but they always make the process as painless and pleasurable as possible.

Received excellent service today from George Brazil. Roger H showed up and looked at all my electrical issues gave me a fair quote and started work. Even though one of the electrical issues was more then he had bargained for. He handled it and fixed the problem and did not re quote the job. I was very happy with how everything was handled and will sleep better at night know that the previous home owners electrical work was fixed by a professional. Thanks Roger H.

WOW!! I can not be more thankful! Before calling George Brazil we had a company replace our water heater. They ended up putting an incorrect water heater in which over time, we were told, would have created carbon monoxide. We later called George Brazil, Ernesto came out, he knew exactly what we needed and what was wrong with the type the last company put in. He was so kind, and thorough. You can tell he truly cares about his work, the company he works for and those he helps! We feel blessed we got Ernesto and will definitely be using George Brazil Plumbing in the furute!!

I would never recommend this company. Had them out twice. While the tech did an a great job diagnosing the problem with my heat pump, the prices he quoted to do simple repairs were outrageous! 1st time he diagnosed a bad thermostat. Quoted $200 for the same thermostat Home Depot sells for $22.00. 2 nd time he found a broken wire. He quoted $391 to splice with a $.20 cent wire nut! Obviously out to rip you off while claiming to have awards for being an ethical company.

I Trust George Brazil P & E and this is why.I asked George Brazil to come out to help me with a number of plumbingissues which they resolved for me professionally and expertly and they even saved me from having RO Filters changed long before it was necessary.All, in all, my problems were solved and I saved about a $100 on filters and it cost nothing. George Brazil has earned my good will and future patronage. I just wanted you to know that this is a wonderful company.

George Brazil Co. arrived when they said they would, Johnny E., the service tech, was very courteous and professional throughout his visit, inviting questions and answering honestly. The job was a plumbing situation and was done after hours. The job was done in a reasonable amount of time and the area was left clean afterwards.

This was the first time we used George Brazil and it was definitely a two thumbs up experience. John the technician was extremely professional in his appearance and very knowledgeable of his trade. He researched the problem, fixed it and explained everything to me in language I understood. We will definitely use them on any future electrical issues and highly recommend them to anyone else out there.

Michael is absolutely gorgeous! He is polite and professional, quickly fixed the problem which the prior plumber claimed can’t fix without a hydro jetter. Can’t thank him enough for his immediate help!

After calling to report a problem with our air conditioner on a Saturday morning, the service pro was at our home within an hour! No extra charge for a Saturday, and we were able to use a coupon to get the service call for free. We were pleased with the service, the friendliness of the pro, his knowledge, and their followup on Monday. We were expecting company on Thursday, and the job was completed by Tuesday afternoon!

Daryl R. From George Brazil provided excellent plumbing and customer service. He replaced the water line from the meter to the house and did so efficiently and professionally. He arrived on time and made sure all was cleaned up before he left. He answered all of my questions throughout the process. I highly recommend field technician Daryl R.

We had an emergency plumbing situation at our house that occurred after normal business hours. Dave M. arrived on-time, quickly assessed the issue and resolved it. It was a great experience. I highly recommend Dave M from George Brazil Plumbing and Electric.

Have used George Brazil for years and have seldom been disappointed. Mike, the plumbing tech for this job, was very professional, prompt and experienced. Plumbing jobs are always expensive, but I've found George Brazil to be fair and competitive to some others of questionable quality. I highly recommend them.

I have been a customer of George Brazil for years. For the first time ever, I experienced terrible service. The man that came was not nice at all. Terrible communication! Wanted to charge over $200 just to move my dishwasher to look behind it. When I asked why, he has no reasonable explanation. It was pathetic! Never again George Brazil!

High marks for George Brazil and my technician Alec! I called them at 8:00 this morning for a quote on a small electrical job and Alec arrived an hour later. Prompt and professional, eager to help in any way. I will definitely call them for all my A/C, electrical and plumbing needs!

I've dealt with George Brazil before for air conditioning work, but this is my first time using their plumbing services. Ted Galkowski and Eric Hamm did an excellent job! My problem was that I heard water running in the my walls, but didn't see any water. Ted came out and did the assessment, then came back with Eric to finish the job. Ted found that there was water leaking in the pipes feed in from under the concrete slab and gave me 3 options on what could be done and explained the pros and cons as well as showed me the prices. I opted for replacing all of the underground pipes and route them through the attic.I was going to ask Ted to cover my HDTV before cutting the dry wall, but he already had it covered. Eric had to work in some tight, and very difficult spaces. Eric noticed I had a old unused water conditioner and offered to remove it and haul it away. He also talked to me about adding a flow control valve, expansion tank and water condition. I was convinced and after Ted wrote up the cost and options I decide to go with the valve and tank for now and get the conditioner at a later time.Both Ted and Eric were very professional and courteous. They did an excellent job and left my place clean and everything working.Thanks guys and thanks George Brazil.

The team arrived on time, I gave them 5 projects that I'd saved up for a while, leaking faucets, corroded shut-off valves, corroded diverters, and a leaking shower handle. They wore booties, kept everything clean, and did a solid repair job. GB is not the cheapest, but they do consistently good work that I feel confident about. Same company also installed our AC units. After 10 years of doing business with them, I have not been disappointed.

Dave was simply the best..friendly, helpful and honest. Brazil is my AC company. It is now, because of Dave, my plumbing company of choice.Well done, George Brazil and well done, Dave!After several attempts to correct our kitchen faucet problem, Dave contacted the manufacturer and got us an updated replacement at no cost. He installed it and the problem has been taken care of. Kudos to Dave and George Brazil, my new plumbing repair service forever!

They really impressed me the first time we needed them 17 years ago, and they have gotten better every call since.The emergency plumbing call today was no exception. Much quicker response than I expected, used quality parts, very comfortable with letting them in my home, the process is incredibly profesient, and most importantly, reasonably priced (they were $500+ less than my expectations). . . . Thanks Mr Brazil

George Brazil's team member Barry B. from Plumbing and Electrical was very professional, excellent customer service was provided and he took his time answering all my electrical questions that I had for him. They have excellent customer service and great rates! Overall experience is 5 stars!

Prompt, excellent service. We would recommend Cole to anyone for his expertise, and friendly, thoughtful service. We had an under ground leak that was not readily visible. He was able to locate it and begin a repair immediately. Plumbing problems are rarely a pleasure, but it was a pleasure doing business with him. Many thanks, Lois and Duane .

Jesse Barragan was my George Brazil technician. I had multiple plumbing issues and he addressed them all! He was professional, thorough and friendly. When I need help in the future, I will request Jesse!I only have one negative about Jesse....He is a Dodgers fan....This is Diamondback country!!!

Dan Howell was our comfort advisor and he was outstanding! Dan was extremely professional and answered all of our questions without the sales hype. He is extremely knowledgeable and expresses genuine concern for the customer. We interviewed and received quotes from 8 different AC companies and Dan stood out from his competition primarily based on his straight forward direct approach.

Daryl Robinson was very professional and knowledgeable of his job. He was pleasant - explained what was wrong - gave us a couple different options and then did the job.We would highly recommend him - job well done!!

Jesse and his companion came and cleaned out my filled shower tub full of grease and gunk within 30 minutes and did so in a professional and courteous manner. Plumbing isn't cheap so I won't complain on the price as long as the job gets done right and in this instance I wasn't disappointed. Highly recommend George Brazil.

I'm a first time customer. I called George Brazil and they handled my plumbing situation like a pro. The employee was professional and very nice. He took care of our broken pipe, fixed it and also offered my tips. I am happy using George Brazil Plumbing.

Ricardo was very professional. He worked hard to ensure the new system worked without failure and would continue to run efficiently. He explained potential changes and did not proceed until receiving our approval. When finished, he made sure the work space was clean. We would highly recommend Ricardo for any future work.

Jamie is a very excellent plumber. This is his second visit and his knowledge of things plumbing is great. He did not leave a card after his first visit so this is a summation of his work on both times. His first for a bad exterior water faucet. He was quick and efficient. Second visit - Constant bubbling from toilet. Found a lot of plumbers putty in the tank. Suggested taking apart for better inspection. Putty was over a crack from a bolt hole to the center hole. Toilet replacement required. Done in less than an hour. Great job.

George Brazil replaced our water heater 2 years ago and has a 6 year warranty. It broke and the company came to replace today on Sunday during their normal business hours. They charged us $875 to repair and thats a discounted price!! They said the unit was covered but NOT the labor! He was here for approx 2 hours so that is roughly $450 an hour!!! Beware! We will not be suing them again. You can buy a new water heater at Lowes cheaper and their install is only $500!!

I was thankful and impressed with the same day response. Fernando had a professional presentation, took pictures, answered questions and the pricing by the job seemed preferable to by the hour. I liked having online quotes and billing for better record keeping as well. I would use their service and recommend to anyone needing plumbing or electrical.

We started with Adrian and Rafael installing a new 5 ton unit in our home - they were on time, worked hard, and took every step to make sure the install was done well and was easy on us. They were patient and answered all my questions - the house looked like they were never there.Chuck and Amelio worked on cleaning and sealing our ducts - the job took way longer than anyone expected, but they were conscientious, clean, and detail oriented. They took pictures to document the cleaning and measurements to show the progress against leaks. We really appreciate their professionalism and expertise.

I've used George Brazil before for both my plumbing and HVAC needs. So when a small water leak developed at an isolation valve under my kitchen sink, and another leak became evident where the water main connects with my home, I contacted George Brazil. They sent Adam G. to my home and he was as professional as could be. He not only fixed the leaks, but also showed me how best to protect and extend the life of the copper pipes in my home. My water heater is coming due for replacement later this year and I will be asking specifically for Adam G. again!

joey Hernandez was absolutely amazing. His professionalism, expertise and patience explaining his scope of work was awesome. His workmanship was perfect along with his knowledge regarding his craft.very neat, wore a mask and booties, cleaned up work areas after each phase was complete.very please customerkevin Thrist

I recently used George Brazil to replace the AC unit in my home. Their employees were courteous, informative, and timely. They kept me apprised of what was going on made sure my home was in the same state of cleanliness as it was before they arrived. I would recommend their services to anyone as I believe they do a very commendable job and I will continue to use their services in the future.

Very courteous and made sure to keep the house clean, put down a mat before he came in and put booties over his shoes, removing them and replacing them each time he went in and out. Tony our service guy was very nice and polite didn't try to over sell or anything. Fixed the problem and gave advice for the future too! I would for sure use them again!

The staff, Crystal, worked with me to solve my electrical problem quickly by sending Gabriel within an hour today. One of my electrical sockets had sparked and caught fire. It also cut all my important lights throughout the whole house. The breaker box outside had shut down all. My husband has a pacemaker and the recording machine also was shut down. Within another 45 minutes, Gabriel solved and fixed all problems; power restored. My husband is also a 100% Viet Nam combat veteran. My angel calculated the bill which included a veteran discount. I have known and counted on George Brazil for years, and once again they saved us. Everyone you can always count on these people. God bless you all at this company. Sincerely, Margaret L.

The more I think about that experience the more I get upset and feel like I got taken advantage of. I'll break it down to 2 categories for this review. On the job completed, I'll give the guy who came to my house a 4.5 out of 5 stars. He was extremely competent and before the day started, my only worry was that the mechanic wouldn't be able to fix my lights or would have to run up a bill and charge me for random tests to diagnose the problem. After 2 seconds he identified the problem. But that was where it went south. He didn't give me a price right there. He identified the breakers as needing to be replaced (i never had a problem with them and believe in the motto if its not broken don't fix it). He insisted on replacing all the breakers or half. I said yes at first because I assumed they might be connected to the light problem too (they weren't). When he comes back with tools I ask again to just fix the lights and give me an estimate on the smoke detectors. He again refuses to give me an estimate on just the lights and includes the breakers. At that point I'm just like you can go, I don't need the lights turned on for $3500. He insists and insists and insists and I finally give in. It felt like a used car salesman. I give him 0/5 stars for that treatment. Why couldn't he just fix my lights instead of leaving me with an extra $3K in debt? I'm not writing this to hurt the company or the salesman (otherwise I'd leave his name). Just want to get the word out there so people know what they're dealing with and to be firm and not friendly they just want to take your money at your expense. My breakers did not need to be replaced. Now I owe all this money.

Eric Harms and John Hallman were both very helpful and professional. They took out my old hot water heater, replaced it with a new much better one and a water conditioner and rewired and replumbed the whole setup in an afternoon. And, to top it off, they worked with me on a variety of options and on the pricing.Thank you both and, might I say, you were both very nice gentlemen to chat with.

Responded within a few hours of call. Bill was an amazing supervisor, on time and professional. Daryl was his technician and the 2 of them did a great job. Highly recommended!

2 years agoExcellent, Ted is awesome person, very professional. Thank you so much. Abe cardona12/18/2020Plumber arrived to check for the bathroom bowl leaking. He make some adjustment and he didn't charge me. I really appreciate for the professionalism and honesty. I will highly recommend George Brazil. I will continue using them for plumbing, Air conditioning and electrical work. Thank you again. Abe Cardona

We’ve been using George Brazil exclusively for awhile now and we could be happier with their professionalism and service. Our service technician today was Daniel and he was terrific. Thanks to George Brazil for being an honest and trustworthy provider!

Gabriel Salley was very professional. Helped me with the problem.Did excellent work. Very knowledgeable. I was very happy with the work Gabriel did in the house. He also answered several questions we had about different thinks around the house. if I ever need service again I would want Gabriel to be the one to come out.

Very pleasant experience with Thomas. He explained what he discovered was wrong, fixed it and continued to check all my water appliances (water heater, water filtration etc). I will definitely be calling the Brazil company for all my plumbing needs.

I have used George Brazil Plumbing twice in the last year and have been very pleased with the professional and skilled plumber they sent us. The jobs were done neatly and we were very pleased with the results.We will be using their electricians soon as well.Having licensed and insured and professionally trained personnel is a big reason we first looked at George Brazil

Ricardo was very courteous and professional. He was very informative. Ricardo did a wonderful job repairing our cold water supply valve to our new washing machine. My Wife is happy now! Happy Wife Happy Life!! Thank You Again Ricardo! Be Blessed!

I just wanted you to know that we had Elijah O at our home to help with some electrical work around the home.. He was one of the most professional men we have had the pleasure of working in our home. he was extremely thorough and explained all work being done. We signed up for George Brazils platinum program and look forward to having work done in the future by this company.

I'm glad I called George Brazil, I never would have fixed this one on my own. Their customer service is fast and smooth. After I made the call they sent me an email with a picture and profile of the technician they had dispatched; I like that feature. They had a technician to my house within an hour. Elijah was professional and courteous. Elijah was training Eric and they both got to work right away. They explained the routine and pricing, first thing, and made it clear what and how the charges would be applied. They were effecient and orderly in resolving the electrical problem I was having. It turned out to be a short in the pantry. I highly recommend George Brazil, I trust this company and won't hesitate to use them in the future.

Eric H. did a remarkably thorough and professional job of inspecting my home and recommending improvements to my plumbing systems. He answered every question and provided suggestions for next steps in a completely low pressure manner. His service exceeded my expectations and I am pleased to have selected George Brazil Plumbing & Electrical for my annual inspection.

We had Walter Fields for our services today. I'm usually apprehensive with inviting strangers into our space, even for professional services, but from introduction to buying a membership, it was comfortable and easy. Palpable integrity, kindness, knowledgeable, and professional, Walter is a shining example of the George Brazil brand. Very happy with our services. Thank you much!

Chris came out to fix our HVAC and did an awesome job. Super friendly and knowledgeable. Thanks Chris

Needed an electrician for some ceiling fan installations. John was professional, courteous and answered all my questions. He was even nice to my little doggy when he wouldn't stop barking. Eventually put him in another room. My dog, not John. THANKS John E. And George Brazil for a job well done.

Called ahead to let me know he was 30 minutes away. Immediately asked for details. When he went into home put keep clean things over boots. Went right to work on the snake to find problem...less than 5 minutes had the answer...wow! The other good thing he did was take care of the financials first. He, also, informed me that he recommended the follow up camera test to make sure it is as we suspect...all in the price. I recommend George Brazil because of how well they work and better how they communicate.Terry Pollreisz

About a week ago I had a plumbing issue off an outside hose bib that appeared to be leaking water at a small rate out of the ground. I contemplated writing a negative review as I’m a business owner and understand the downside of social media complaints. However, I just can’t let go of this bad experience and feel that my comments may lead to other consumers being aware of the possibility of dishonest tactics and misinformation during the repair process. In my opinion the technicians are most likely on a commission for their service calls and are incentivized to get as much as they can on the repair. Additionally, be cautious of the abundance of positive reviews as I know very well some companies in the area use a technique for filtering out bad reviews prior to hitting google, by sending you an email with a link to review their service call.I wasn’t home at the time the technician Kris arrived. I was able to talk to him on the phone to describe the area of concern and the problem. I received a call back in about 15 minutes with a diagnosis. I was told that when he dug up the area the pipes blew apart and that he had to shut the main water line off. He mentioned something to the fact that someone had not properly connected the pipes during the initial install. He mentioned the cost to repair was normally $700 something but that he was able to get the price down to about $535. I was somewhat surprised by this cost so I asked him how he arrived at that price. He mentioned that it was the amount that popped up on his iPad. I asked what the specific problem was and if the pipes that needed fixing were galvanized steel or pvc? He didn’t respond or I could quit understand if he said anything, as maybe my cell phone possibly cut out. I asked him how long this fix is going to take? He says that it could take an hour and a half up to a possible half day. At this point I’m very confused and tell him that I’m not understanding the level of repair as I have built numerous commercial and residential buildings and have worked with many different plumbing repair projects in our businesses. He says he needs to cut some pipes, retro some plumbing, etc. At this point I tell him to please contact his boss and send him photos of what the problem is to at least verify the cost of this repair. In the meantime I tell him to not do any repairs as I will be at the house in 5 min.I show up to my home and ask Kris about his conversation with his boss. He says the best he can do is $350. I said ok let me see what the problem is so I understand what you are repairing. I walk back to the area with the exposed plumbing and about lost my head. Literally it was a pvc pipe that had never been glued so it was constantly leaking. I took the two pipes, one in each hand, and connected them just to make sure I wasn’t hallucinating. At that point i just asked Kris to get me the service call invoice to pay and that I would not be using this company in the future for any other maintenance or repairs. I wish I knew how to attach the actual image, as a picture speaks 1000 words. It took me a 15 minute trip to Home Depot and a 2 min glue job... left the hole exposed for several days without any further leaks. Hope this review helps others to be a little inquisitive or suspicious of the “salesman” type hustle that could happen when calling out George Brazil.

Once again, my experience with Jack McVey and George Brazil plumbing can only be described as exceptional. When my first repair had an unforeseen complication, Jack McVey came right out again, quickly located the offending part and replaced it at no cost to me. Jack was the same friendly and knowledgable guy I had met the first time and it was a pleasure to have him put my mind at ease. He is a credit to his company and George Brazil has become my plumbing company of choice.

Roberto Q. came at the schedule time and did an outstanding job in explaining things to me and cleaning my vents, etc. He took great care in covering everything and putting canvas covers on the carpet. After the work was finished, everything was clean and even smelled clean. Great job!

Johnny Cate arrived early and with several helpers and soon removed the old heatpumpA/C system and started installing the new one They were quiet and unobtrusive while they worked and continued through the lunch hour and worked steadily until finished in mid-afternoon. They cleaned up and showed me clearly how to use the new thermostat control and were always courteous and friendly.

Gabriel took the time to explain the problem and our options. He is friendly, personable, and provided excellent service.Gabriel's next visit was started and finished right on time, much appreciated! The inspection was thorough and informative. We enjoyed his company!

Roberto Q and Angel L did a great job installing my new AC unit. Even the rain didn't deter them. They were very professional and cleaned up and hauled off everything. Roberto even took the time to explain my new thermostat and helped me set it up for use with my energy saving program with SRP. They even patched and painted the ding in the wall at the top of the stairs...the one made by me!

When our electrical system failed I contacted George Brazil's 24 HR service for assistance. When Electrical Tech. Elijah Otero arrived he found the main service panel had failed including the main service breaker, AC breaker, several other breakers. He was able to temporary provide AC & house lights service at around 1:00 AM He also developed plan that would correctly fix the service to our home. I am totally impressed with Elijah's knowledge, professionalism, & ability to help us through this serious problem.Today starting at 7:00 AM Elijah & Roger with the support of Chandler inspection & Salt River Project, at around noon the new service panel was up & running.I can highly recommend George Brazil's company along with Elijah & Roger to do the same for anyone needing help with their electrical problems.Richard ScatesChandler

Tom K. was on time for his appointment, professional, knowledgeable and explained the work that needed to be done & why. We provided our approval to proceed and he expertly completed the work on the spot. We highly recommend Tom K of the George Brazil Team!! ??

We had Jack M come out today to fix our pressure regulator.. He inspected it,gave me the low down and started the job. It only took about an hour. He was verypolite and knowledgeable about our leak and water pressure issues :)

Roger and Raul showed up on time. They worked very efficiently, thoroughly and neatly. They did a quality job adding new wiring and outlets and replacing old breakers in my older home. I am happy to recommend this team and this company to anyone seeking professional electrical services.

Scottin showed up at the scheduled time. He was very professional and friendly. He did the work that I had requested and explained what was the cause of the problem. What I also liked and was VERY pleased about was that Scottin did not try and sell me anything (water softener, water heater, etc.) he just did the job requested. I will definitely use George Brazil again for any plumbing needs.

Adam G. was timely, efficient, and Knowledgable. And he went out of his way to help with draining sediment from my water heater, which was not part of the initial service call. Quality work at a fair price - Thanks Adam and George Brazil Plumbing & Electrical!

From the first call--on a Sunday morning no less--every contact was friendly and professional. I thought something had happened with my water heater but turned out to be the electrical running to it. Fernando came in , very friendly, answered any questions, got the job done and cleaned up.Very pleased with my overall experience.

Ernesto J. was exceptional. He successfully redid the piping for our new shower/tub and helped me get the new tub drain in, not an easy task. He went above and beyond for this service call. Really appreciate it.

Duane is always a professional and does excellent work. We always request him whenever we have repairs to be done. I would highly reccomend Duane for any repairs/service you would need.

Jason D was friendly and professional. He explained my options clearly and completely. He worked quickly and did an excellent job.George Brazil is always my first choice for plumbing, electrical or air conditioning/heat service.

Dear Mrs Brazil, We had a service electrician named Mark B. at our home yesterday , and he excelled in our opinion. He did the job efficiently and was very professional. We will call your company back for any problems we might encounter with our Arizona home. Thank you so much. Your employee was wonderful.Sincerely David Flint & Maureen Fauss

The technician had a condescending attitude from the moment he arrived. He came in without any tools, took the door off the inside unit, looked at it and told my husband he was going to the truck to get his tools and would be right back. He went and sat in the George Brazil van with the air conditioner running for nearly 2 hours before finally coming back in the house (still without any tools) and told us it was an evaporator coil leak and that they would have to order the part, which would take 7-10 days to arrive, then they would have to call us to schedule another appointment to come out and do the repairs and replace the refrigerant.To make a long story short, my husband has heart disease, got upset, looked at me and made a comment about how he felt about having to wait so long to get it fixed. The technician promptly said he was going to cancel the repair request, was leaving, and that we (representing George Brazil) would not be able to help us again. Even after my husband tried to apologize (realizing the technician may have misunderstood him to be upset with him and not the situation), the technician left anyway without even listening to an apology.Needless to say, after 13 years and hundreds of dollars paid to George Brazil for their services and after having dealt with some really professional, pleasant, and extremely helpful plumbing servicemen, we will no longer be using their services.

I had the company replace my hot water heater. They arrived on time and completed the job professionally. Robert and Jack were courteous and took time to explain the replacement plus review the remainder of house plumbing to assure continued trouble free operation.

I have high praise for the fine plumbing repair of two stainless steel kitchen sinks in my home. Ernesto J. plumbing technician wasknowledgeable and thorough in doing the fine repair. Mostappreciated as my out-of-state company arrives tomorrowfor a four day visit, Thank you!!

Raul at George Brazil Electrical was thorough and knowledgeable in the work he recently did at my home. He was also very personable and polite to me and my family. His manner and professionalism is the reason I will call George Brazil for my future electrical needs. Thank you to Raul and George Brazil.

Tony Schuett came to my house today, 4/23/14 as requested. I was called about an hour prior to his arrival to let me know that he was coming which was greatly appreciated. He brought everything that he would need with him, including booties for his feet. I was very impressed with his knowledge of our plumbing problem and the efficient way that he explained how to fix the problem, and how to keep maintainence on the rest of the house. He was also quite knowledgable about the price of our plumbing needs today, and didn't have to call and get the price from someone else which was a time saver. I really appreciated the service packages available too. Tony is also very personable and friendly young man and very, very professional.Thank you so much for handling all our needs.Mrs. Rita Todd

George Brazil is my Go-To company for all plumbing and electrical needs! Their professionalism and upfront pricing are unmatched! They've always been on-time, courteous, and work to get the job done right.

Ernesto was at my house and replacing my water heater well before the estimated arrival time. He was courteous, professional and did an excellent job for us. I will use him for all my plumbing issues going forward.

Annual Plumbing Inspection - The serviceman called ahead of time to let us know he was on his way. Was courteous and professional. Took the time to answer our questions. Provided suggestions/estimates on some items we might wish to upgrade.Did not leave a mess - would utilize his services again.

We had a great experience with ,Gabriel Salley. He was very knowledgeable and respectful. He addressed our electrical issues and setup several written quotes for the repairs that were needed. Before he did any repairs he explained what he was going to do and the cost, and we appreciate that. He also gave us information on the Platinum plumbing which we felt was a good idea.My wife noticed the red carpet that he put by the front door, and she thought that was nice.Dan Cuoco

my experience wasn't a happy one! One AC unit stopped working last night, after searching website, found George Brazil has better review, so I called today, the staffs over phone are very nice and friendly, so I made an appointment for this diagnosis and repair. The technician came on time, turned on thermal status and worked on the floor unit in the back yard, thenfor he told me just need to refill Freon for one pound, but he told me it would cost me $300 to $400, his labor fee is $160 per hour, I asked how long it took to recharge, he said it would be a few minutes. I said it would be too expensive like that, then he said to go to truck to look up the price list, and told me the total would be $269.75. I thought it is at least better than original price he gave and I wanted to trust George Brazil because the 4 or 5 star review. so I let him did it. After he left, I googled how much the cost of freon and labor fee,I found out it is about $50 per pound, so the bill to my repair was way overrated.My unit is just 2 years old, this technician told me maybe there is leakage somewhere, but he never bothered to check this leakage just told me if it stopped working again, maybe looking for leakage, I asked warranty, he said there is no warranty for charging freon. I feel they should check the leakage, if it is, fixing the leakage should be the right treatment for this.I called the company and wanted to talk to manager, I was told someone will contact me. hopefully they will be responsible and do call me back.

Brandon B And Chuck W removed an old A/C unit and replaced it with a new one on 2/27/2012. They worked diligently and methodically for seven hours without a lunch break. The space they had to work in was very confining which added to the time spent performing their work.My wife and I were extremely pleased with their professionalism and dedication towards their job and the customer. They were very neat and tidy regarding our surroundings and left no need for us to clean up the area. They left no questions unanswered and were very personable at all times.Thank YouTony

The workers that installed my toilet were very nice and friendly to work with. I had the toilet so what I needed was to have it installed for me. I am very unset with the price to do that. It was more than I think is a fair price. Before the discounts it would have cost me $403.99. The materials they supplied was the supply line and valve the rest of the bill was labor to 2 men. They gave me a discount of $50.00 because I had to wait 2 days after the scheduled original date, and a Military discount of $17.70. So the total was $336.29. That may be fair to someone but I must be out of touch with now days pricing and I was a contractor and built custom homes.

We had a water heater emergency today. Our technician Daryl Robinson called to let us know he was on his way. He was friendly and polite. Very knowledgeable. We had water damage to the drywall and he was able to get us in contact with a water restoration company right away. He stayed and waited for them to finish removing the damaged drywall and then installed the new water heater. We would recomnend this company to our family and friends. Thanks Daryl!

I needed to add an electrical outlet and move a light to make way for an outside TV. Gabriel came out, offered several different options and helped walk us through to select the best possible option. The work done was perfect, and Gabriel did a great job of explaining everything and was very thorough. GB will be my first call next time I need work done. Thank you

Our water is horrible in Santan Valley that changed today with the installation of our water softener. Our service was done by Tom Mahon his professional etiquette was superior and the work he performed was impeccable. He answered many of our questions I'm very pleased with our decision to use George Brazil for our water investment.

Donny Garza was very professional and very kind. He explained exactly what to expect, as well as giving me tips to help me in the future. My kitchen sink and laundry sink had standing water, due to a clog somewhere in the pipeline. Donny had it cleared quickly. I am so relieved that it turned out great! Thanks for your wonderful work.

Excellent service from start to finish. First-class operation, from receptionist to service technician/electrician. I couldn't have been more pleased with the courtesy and responsiveness. They did alot of work for me in our home and came through on very short notice. I was so impressed that without hesitation I comitted to a service plan. They earned my trust and I'll continue to use them for any service needs in the future.

In previous times, I would look for budget electricians due to budget concerns but when it had to deal with the quality of the work...I looked toward a company that I could personally trust. Roger Heaster came out to my place initially to fix a GFI situation where all my GFI outlets had failed and there was no power. In addition though, he got my fan installed as well. The level of professionalism and quality of work was definitely worth the call and the price was reasonable for a service-based industry. In viewing and assessing if I would use the company again? I definitely would because the service from the electrician to the phone team that addresses and schedules the team as a whole have been positive and pleasant. Thank you all again.

George Brazil plumbing and electric are fantastic! I had a problem with my Ford Fusion Energi electric charging cable. It burned my GCFI electrical outlet and could have caused a fire. As soon as we discovered this issue we called a professional to help us so that we remain safe. George Brazil sent technician Zachary Nilles who did a fantastic job of installing a new outlet to replace the one that was burned and also installing a dedicated outlet on a dedicated circuit so that we would have no further problems. I read on Google that lots of people with electric vehicles are having these types of problems, with charging cables and outlets, so I was very happy to have a professional like Zachary fix the problem properly. It was well worth the money and peace of mind. Thank you George Brazil plumbing and electric for a job well done! My family appreciates you. George Brazil was prompt, professional, communicative during the entire engagement which I very much appreciated. Nice job!

Ernesto was very friendly, courteous, and very knowledgeable.
He was on time, gave an exact quote and a perfect ETA on how long the work would be done in. I am very glad we used George Brazil service. I am sure we will be calling him in the future. Thank you very much Ernesto

My wife got a new spa for her birthday, and not only did Tony come out to do an estimate on a Sunday, he stuck around for eight hours and did the install the same day. George Brazil came highly rated, so I figured they'd be really expensive, but Tony's quote was actually nearly $1000 under a quote we got two days prior. I'd highly recommend Tony, and George Brazil to anyone needing electrical service.

I needed to get the sewer main replaced for a home I was selling, got three quotes and Michael from George Brazil was the most professional by far. He explained what they where going to do and how, provided quote and when the work was done they cleaned up everything like they where never there!I highly recommend George Brazil

He was very neat about putting slippers on and very friendly. He asked about the problem. And then asked where the circuit breakerswere located. Right away he found one of the problems. Then went into the bathroom where we had no light. Found the problem right away. He gave us several options to choose from. Which we appreciated. Since we are seniors we are on a limited income.He followed through with everything. We asked for an e-mail invoice and that was sent also. We just loved the experience and would call again.for help.

I have had George Brazil come out three times for different reasons. All experiences have been phenomenal. The most recent visit was from a tech named Daniel, from Australia, and he was nothing short of great. He was obviously skilled at his craft and had the customer service touch as well. I will continue to use GB for any jobs that I cannot handle myself.

Technicians Zack and Grace from the George Brazil plumbing department provided service to my water heater on December 17, 2014. After diagnosis they had to replace a faulty gas control valve. Their efforts were prompt, professional and informative. They provided excellent workmanship along with an explanation of the problem, the solution to the problem and instructions on how to properly care for the water heater unit in the future. I will continue to use George Brazil for all of my service needs because of professionals like Zack and Grace

Victor was highly professional and has done an excellent job. We couldn't have asked for a better plumber to help us. His personality was always up beat and positive. He made sure we understood every detail each step of the way and completely answered any questions we had. For any future service, we will be requesting Victor personally.Thank you Victor,Danny and Kathy Roberson

Making an appointment was easy and hassle free. The individual who scheduled my appointment was friendly and courteous. I liked being notified via Email and phone the Service Pro's identity and his estimated time of arrival . Elijah Otero, the Service Pro, was personable and explained what he needed to do prior to installing my chandelier. I am extremely satisfied with his work and I will use George Brazil again for future electrical services.

I was really impressed with the service that Tom provided. He took the time to answer any questions. He is the only one in the 4 years I've had this new unit that washed out the coils with a hose. The dirt that came out was amazing which affects the performance. I had no idea that this needed to be done. He explained which filters to use and why. Very personable and informative.

The technician, Greg, arrived on time and quickly assessed the difficult installation he faced. He displayed a level of competence, experience and honesty throughout the long and difficult job at hand, making suggestions, giving advise and taking initiative to get it done. I would recommend demanding Greg should a plumbing need present itself without hesitation.

Very professional and friendly service men. They were so polite and very concerned with noise as we have a 5 month old baby that was sleeping. Very caring. They took extra time to explain what needed to be done and how it was going to be done and helped me program my settings on my thermostat. I was just in aw with these guys, Brandon B and Chuck W. Thank you again.

Gabe S. was very informative and did a great job installing my pnuematic switch for my garbage disposal. James G. did a good job installing my disposal and had to redo some pipes under the sink, It did leak a little, so he came back out and fixed it. The guys did a nice job, But for the price I was charged was really ridiculous. I paid 1,122.19 for a garbage disposal and that didn't include the price of the disposer that I purchased which was 163.00, so I paid out almost 1,300.00 for a garbage disposal. I should have paid the service fee and went somewhere else. Way overpriced.

The technician Thomas Keane, very knowledgeable, very pleasant. Definitely the company to call again.

My hot water control unit went out, so no hot water! Shane was in the area and was assigned to service the hot water tank. He was Awesome! He did a great job diagnosing the problem and then providing me with estimates and options. No high pressure to do more than necessary to fix the problem. He was very thorough and professional. I will be requesting Shane for my yearly inspections and any service. Thanks Shane!

Greg was professional, efficient and listened to my concerns! He provided me with the best solution to my problem and answered all of my questions. I highly recommend him and the company he works for to solve any issues with plumbing. I made sure to ask him for his business cards for future references for family and friends!

Shawne was incredible to work with! We had water coming out from under the tile, in our closet, everywhere!. He troubleshot the problem and eventually found the leak! After jackhammering through the concrete what we thought was a slab leak turned out to be bad plumbing line underneath the shower. He communicated everything to us, was respectful and cleaned up a huge mess! I would highly recommend Shawne!!!

The technicians, Mike and Everett were knowledgeable, thorough, and friendly. They completed the work on time and kept me informed throughout the service process. They tested the system and ensured it was working properly before they left. I highly recommend them and am very happy with their services and the services of George Brazil.

Wade was friendly and professional and eager to work. He did an awesome job and walked me through everything that he would be doing. He replaced my water heater and took the old one with him. He explained how the new water heater worked and the improvements. He cleaned up all of his mess and left the room the same condition that it was in prior to the work.

Paul G was awesome. He was courteous, upfront about everything and performed meticulous work. I hope I don't need more plumbing work in the near future, but if I do I know who I'm calling and what technician I'm asking for - thank you Paul G at George Brazil Plumbing!

George Brazil and plumber Jason D. were excellent. We had an emergency and they showed up quickly. Jason D. did a fast, efficient job and was extremely courteous. He was patient with my numerous questions and explained the work he was doing. To George Brazil management, I tell you that Jason D. represents your company very well.

Thomas was the nicest, most polite, knowledgeable electrician we have ever met. He went above and beyond to handle our service issue. George Brazil should be very proud to have this young man working for them.

Very expensive! Tech just looked under sink for less than 2 min an immediately gave an outrageous estimate of $411!! For a clogged sink! He said this is the starting price not including what else needs to be done! FOR A CLOGGED SINK!! This is rediculous!! I still had to pay service fee of $59! This is a rip off!

Raul was the electrician that came to our house. He was quick to diagnose our problem and honest enough to point out that it was not a major deal. He pinpointed things so quickly, he didn't even charge the troubleshooting fee - said it was the right thing to do.Thanks Raul, you made George Brazil look good and have given me a good reason to call again if I need an electrician!

Ernesto J. showed impeccable attention to detail and truly cared about my plumbing and water quality issues. He was also very personable to talk to. I will name request him during future interactions with George Brazil Plumbing & Electrical.

Great job from making an appointment to quality of work. It was my first experience with George Brazil plumbing. It was obvious Zack takes pride in his work. A rare thing today. I’m so happy I called them. Thank You

John was very professional and wear booties on his shoes when he came in. He was incredibly polite and quick to find our problem. He use this time wisely and he's highly recommended. Thank you John your a 10 in customer service in our book.

Response time was excellent as my AC was not cooling. The techinician was polite and helpful in answering all my questions. I did not go with them as their price to replace the unit was much higher than all the rest.

Steve and Pete were a very nice crew. They called before they came, came on time and completed the AC install very fast.They were very polite and professional. And answered all my questions very nicely.They wore shoe covers and put in carpets everywhere they had to carry things and cleaned up the place.I would recommend them anyday!

Brad found the dishwasher leak and made certain that the dishwasher was out of the way afterwards

I had Zack R at my house in August 2013 to replace three toilets. He was on-time (in fact early), called before showing up, and did the work very well, and quickly.He explained the work and the pricing before starting and left everything perfectly clean.I would recommend George Brazil company for any repairs, plumbing, hvac, and electrical!

Joe was very professional and did a very good job replacing the leaking facet in my backyard. i was surprised how efficiently he finished the job nicely. since i don't have the right pool for removing my refrigerator water filter. Joe was very kind and used his plumbing tool remove the water filter quickly. thanks, Joe.

Above and beyond the call of duty. Tom not only did a thorough regular service check today in the 122 degree attic, but also provided lots of helpful hints (down to a great Jersey hot dog location!) that I will be putting into practice as soon as I get home from the store. His ideas will keep my house running cool, smooth and efficient! I'll be requesting Tom for my next check up.We haven't lived in AZ for long and all but one other contractor has been a nightmare from beginning to end. Now I have two excellent experiences to add to my list. This community runs on word of mouth more than anything else - so expect I will be bragging you up all over our email link. Thank you so much!

George Brazil is the only company I will use for my plumbing needs. Work and service are high quality, and George Brazil stands behind their work. Adam G. shows up on time. He's courteous and professional and takes the time to explain his recommendations. We love both the company and Adam!!

Our water heater went out and we had a new water heater replaced within a few hours. They servicemen were polite and courteous. Will definitely use George Brazil again.

I had my semi annual AC HVAC checkup and Tom F. was my serviceman. He was courteous, knowledgable, and very professional. He checked the unit in my back yard as well as up in the attic where the air handler is located. He also changed the air filter and gave me a good tip on a special spray that I could apply to subsequent air filters. All in all, I highly recommend Tom F. as a George Brazil serviceman.

We had three units installed in our home yesterday. Oscar C. was part of the crew who installed these units. He did a wonderful job, was extremely pleasant, and a pleasure to have in our home. He was very professional and you are fortunate to have him as a member of your team. We couldn't have asked for three more professional men, (Ocar C., Angel L., & Ivan A.), to install our units and have working in our home.Thank you.

Emergency Labor day call out, because the previous job finished early they arrived before the after hours cut off so the extra fee was waived, Mike is obviously a very seasoned and experienced plummer, sorted the problem in no time at all. Excellent service.

Superb job! The technicians are knowledgeable and give you the facts regarding the repairs needed to put you back in service. The pricing is right and it is a win win for the consumer and company. I have used George Brazil on three units and have had courteous technicians and job satisfaction. I do recommend them to anyone needing repairs to their A/C units.

I don't know why anyone would ever want to call anyone else! From start to finish, this was an amazing experience. Kristen was so sweet, she called to let me now Donny was on the way and within seconds I got an email with his picture so I knew exactly who to expect. Donny showed up with red carpet in-hand, I gave him a brief description of the issue and he knew exactly what to do. Previously, I had another company out that said there was no issue and they left leaving me with the same problem. Donny showed up, saw that my main line was clogged and cleared it out in no time at all. I would HIGHLY recommend George Brazil and Donny any time!

Zach came out to work on my water softener he was wonderful. They called 30 minutes out just as they promised. He was clean, polite and knowledgeable. I will defiantly use them again..

&1100.00 ++ to take out a broken faucet?And, conveniently have a $750 faucet in the truck?I will never call your company again even if my home was flooding......very nice repair man but EVERYTHING is done to rip off the customer but being “nice” while doing it.AES

A great company and awesome service from the electrician Elijah O. He was on time, courteous, explained everything and was very knowledgeable. He did two jobs for us, adding an outlet on a wall that had none, and moving a light fixture box in the ceiling to a new location. He did excellent work and offered us positive suggestions when there was a choice to make. He also made sure all work areas were cleaned up before he left. I would highly recommend him and his company for any electrical work.

Ricardo lives two streeta down from my parents house. Normally, we don't just knock on someone's door, but today, there wasn't a choice. Their water heater was leaking and we weren't sure what the problem was. Ricardo was so very kind and curtious when speaking with him. He made a couple phone calls and was able to fix the problem at a very reasonable price. Thank you so very much for your patience and understanding. George Brazil is doing it right by hiring people like Ricardo to help when needed. A plus in our book! The trucks are great advertising for the company!

George Brazil is awesome!! Ty S, Rafael and Ruben came to test and seal my duct work. They were professional and wonderful to work with. They brought in plastic and tarps to cover everything under the ducts to make sure nothing got messed up. They were efficient in finishing all of the ducts in a timely manner. It was a true pleasure to work with this team! Thank you for everything.

Zack performed our annual plumbing inspection and was very thorough. He addressed a problem that I asked about and offered other suggestions. He was very knowledgeable, helpful, and courteous. He did not try to sell us anything we did not need. I would be happy to have Zack back for any future work.

I called at 9 am and Jon, the electrician showed up at 11:30 and we we're not a preferred customer with special service promised. Jon was excellent. He went straight to work and knew exactly what to do. I can't say enough about how good he was. Jon exceeded my expectationsYou may pay more for George Brazil but you get what you pay for.

Ernesto came out to help with a leak in the Master Bathroom. It turned out to be an easy fix which was great! Ernesto is VERY professional and thoroughly explains all options and what is going on! I highly recommend him from George Brazil for your plumbing needs!

Greg G. came to my home at the promised time to help me with a clogged drain. He explained the service that I needed in a way that was easy to understand. He was professional while being very pleasant. He also offered ways to avoid needing a similar service in the future. Greg G. offered plans to lower my costs for service in the future. He completed the job in a very timely manner. I would recommend George Brazil to my friends and highly recommend that they request to have Greg G. be assigned to provide their service!

It was the first time I had used George Brazil Plumbing. I had a serious water leak and needed quick action. The office sent out Adam Garza within 30 minutes of my call. Mr. Adam Garza was not only efficient but very professional in his approach to the problem and subsequent repair. I am going to highly recommend George Brazil Plumbing, and especially Adam Garza, to anyone who needs plumbing repairs. Thanks again, Adam! Good job and great meeting you.

Ernesto from George Brazil Plumbing and Electrical came out to our house to conduct an annual plumbing inspection. He was a total professional at all times and gave expert advice on our plumbing needs. I would highly recommend him and George Brazil to my neighbors and friends.

.Mike went above and beyond my request. O will be replaced ing current garage cabinets and I requested Mike replace my current older water heater. I asked him to let me know when the old one is removed and I would tear out the floor of the current cabinet and he could place the new water heater on the garage floor. Mike went ahead and tore out the old cabinet and placed the new unit in the open space on the garage floor. Mike did not need to do all that work but did and it was very appreciated ten out of five stars for Mike

No doubt in my mind that I'll always call George Brazil for all my plumbing needs. I've used them twice (hot water heater and standard plumbing) and they continue to impress me. I worked with Mike P. today and I truly think he's a lifesaver. I've had so many things going wrong with the house and I told Mike I really need a cost-effective way to achieve my goal. He went over my options and didn't push me in any directions. I couldn't take advantage of the memberships today, but I definitely plan on doing so in the near future. Thank you, George Brazil.

Don V came out to review some electrical work I needed. Very professional and knowledgeable. I would normally do the work myself, but recently broke a hip so I am recovering and a little ladder shy at this time. I would definitely recommend this Technician & Company based on the way the girls handled my call and his skills set in addition to his obvious knowledge of Electrical. Past experiences have not been so wonderful when dealing with handymen. What they truly know is different once the job is done and not always to code. It pays to pay a little more and know that you have a dedicated professional doing the work backed up with a warranty.

Calvin W and Jesus L were very polite, that does not happen too often these days. They explained in detail every thing that would take place. They were extremely proficient in his job and detailed workmanship. It was easy to ask them questions along the process and we are 100% satisfied with their work. The job took six hours for our new heating/cooling system but this two man crew worked constantly through the heat to fix our problem. We really appreciated how they protected our floors too. We can't say enough great things about Calvin and Jesus. Thank you guys, job well done!

Tony Vachal did an outstanding job for us!! He was knowledgeable, courteous and very informative about what he was doing and why. He was also extremely diligent in completing his electrical work for us in one day rather than 2 which it could easily have taken. This is our 2nd experience with Tony as a technician and George Brazil as a company. They are professional and their work has been cleanly completed. We will continue to use them and recommend them.

We used George Brazil a year ago when our AC went out. The guy was nice and it cost us $400 for the repair. We did no research on the price of that; it was hot and the weekend, so we just paid it. Fast forward to about 10 days ago... AC goes out. It hums, but won't kick on. Called GB, a rude guy who very obviously didn't want to be here arrived. I showed him the problem. He tinkered around (inside only) for about 5 minutes, said our circuit board was out and it would cost $621 to repair. We can not afford that and they don't do payments. He left. When my husband came home he looked at the unit and noticed a ton of water dripping down. He called the guy who came out directly to verify the only problem was the circuit board (the guy confirmed), then asked about the water. The guy responded by saying it was probably a wet coil and to throw some towels down. My husband found the exact part for $100 on Amazon, we paid $30 to have it over-nighted and my inexperienced husband installed it in under 20 minutes. So they were going to rip us off by $500!!!! The AC ran perfectly for 7 hours, then stopped again. My husband checked it and it was FULL OF WATER!! After I did some googling we discovered the problem could be a clogged hose. My husband found the drainage spot outside which was clogged with leaves and dirt and other gunk from the recent flooding. He used a shop vac to unclog it as suggested in a YouTube video. It's been working perfectly for 3 days now. I definitely do not trust this company and will NEVER call them again!

I needed a new breaker for my dryer as we'd used the existing one for my electric car charger. Mark Baird responded to my call. He was very helpful and clearly explained what needed to be done. The pricing was laid out very nicely, I agreed to it, and he was done in like 15 min. He did a very good job. Now I just need a dryer.

8/2/2013: Air conditioner problem, I have two units(6 years old) in which one unit would run continuously. I called George Brazil to schedule a technician to come out to the house. Within 2 hours, Tyler S. showed up. He quickly diagnosed the problem. Apparently, both units were very low on Freon. No leak was detected. He also suggested replacement of both capacitors. Tyler was very professional and experienced. He took the time to go over what each diagnosis reading meant. However, I thought their prices were a little too high. Total cost to charge and add 5lbs of Freon for each units was $218. Replacement of two capacitors were $345. I later found out that each part cost between $35-$50. So I basically paid $250 in labor for him to install them which took less than 10 minutes. I probably could of called around for better pricing but I just wanted to get it fixed ASAP. Overall, I would recommend George Brazil for their professionalism and prompt service.

Installed two tankless hot water heaters. After an initial install error, which they fully owned up to and fixed without an additional dime from me, everything works great. Like any company they might be inclined to up-sell when the opportunity presents itself, but they stand behind their work and communicate well. I'd like to give special thanks to Bill the supervisor on my job.

Tom & Daniel were very professional and did a great job installing my new water heater! I would call on George Brazil for plumbing, air conditioning, heating and electrical anytime I have a problem! There prices and service contracts are a great deal too! Great job and thanks ?

Tony was very profession. He kept me posted on everything he was doing. He did an excellent job with my electrical problem. They kept me informed of his arrival time and sent me a picture of Tony . I would reccomend George Brazil to anyone.

I have to change this from a 3 star to 1 star rating after some follow-up.I called Brazil to unclog a toilet. I was told by their plumber that it would be approx $200 to auger, $400 to install a toilet that I purchased or $800 if they install their own Toto toilet. I went the auger route since there was nothing wrong with the toilet other than the clog.After about 10 minutes of a wretched scraping noise I was told by the plumber that the clog was so bad that it broke his auger and when he tried to get a camera down there the opening was so small that the camera could not get in far enough to see anything.I went to my local big box to price out a new toilet and I was told by the salesperson that what Brazil was saying seemed a little severe and most toilet clogs could be opened using a flange plunger (I had tried a regular plunger with no luck).I invested in the flange plunger and had the toilet unclogged in 10 minutes. It didn't cost the $800, $400 or even the $200 that Brazil wanted...it was just a $7 flange plunger and 10 minutes of my time.Even though Brazil did not charge me because they did not resolve anything I am now left with a perfectly fine (and working ) toilet with multiple scratches. I hesitated to post a picture because it seemed a little crass but I just wanted to show the type of work that Brazil should be proud of.I have been using them for A/C and plumbing for over a decade. Trust takes years to gain and minutes to lose. They have lost mine.

Gabriel S. was the technician that cared for my home. First of all, George Brazil was quick to come out and start assessing and working on my home's needs. Gabriel S. was very attentive and seemed extremely competent. I trusted his advice and workmanship. He even went over payment/financing options with me and made recommendations. I am very satisfied with his workmanship and will definitely seek out Gabriel for future electrical needs. Give this dude a raise ;) Thx Gabriel!

Jason D. was great to work with. He explained both the work to be done and the finances in clear, friendly terms. He installed our water heater quickly and it's working great. No mess. I recommend him highly.

1st visit in December 20133 other electricians passed on this job as it was too complex. Mark came out and really did not want to do the job but he decided he would try to find the problem. If he could locate a beginning he would do more. He was here over 3 hours; got dirty and aggravated from the electrical mess....he did an amazing job. Thank you so very much!29 May 2014 - Mark Baird was needed at my house again. Both of his visits have come during exceptionally high stress periods for me. The recent visit has been in the wake of my husband's death; so my need to have problems fixed without additional stress are high. Mark is solid gold for George Brazil. The wiring in this house is a mess. This time it was the air conditioner, electrical under the kitchen sink, lights in the entry and outside; and a plug for the outside of the house. He found the problems, fixed them affectively and did all he could to provide a combined billing that option that presented the best possible price. He cares about the work that he does and it shows in everything he touches. He moves forward with an efficient and pleasant attitude. While George Brazil may not be the least expensive option they are most reliable. When Mark leaves everything works. I could not praise the excellence with any higher commendation. I am happy to recommend George Brazil to anyone with special recommendation to Mark Baird.Mark, thank you for choosing to be who you are.

Scottin was extremely professional and courteous. Job was done on time and he took care of a faulty dryer plug and outlet even though they could have said it was my responsibility Great company. Zack is coming over tomorrow and we will see how he does on my circuit breakers

I have never written a review for a service professional, but Gabriel went above and beyond to address our problems. He was punctual, honest, competent and just a pleasure to work with under some extreme circumstances. We had an electrical fire at our house on Thanksgiving day, and Gabriel came out and addressed the immediate issue and continued to follow up until power was completely restored and everything was back to normal (electrically at least). I can't recommend Gabriel enough, thanks!

Tony was extremely competent, courteous, and professional. He takes pride in doing excellent work, and he answered all of my questions. I am beyond pleased with both the work and the experience. I will definitely be calling this company again.

Larry Booher, our plumber did an amazing job. He clarified any questions and concerns we had. He really helped us out! I would recommend this company. Most of all, I would highly recommend you asking for Larry as your plumber!

I called and requested an estimate for electrical work, to my surprise Tony Vachal was dispatched out 30min after my call, talk about fast! Tony was very professional and courteous, brought his own rug and shoe coverings. I had the company do plumbing work for me about 3.5 years ago so always had them in the back of my mind for my next project. Tony provided me very detailed information on two projects and went over the pricing model in great detail mentioning all of the offerings and ways to save. I was very pleased with Tony's professionalism and custom service attitude. I told Tony that after I review the quote with my wife, we will definitely want to request Tony out to do the job for us. He is a great representation of George Brazil and most likely why me and my wife will eventually schedule this job and future ones to come. Thank you!

Thank you for the prompt response when our water heater died. Johnny was at our house that same day and replaced our heater and had us back in hot water before he left. Johnny was thorough in explaining things and demonstrating the new water heater. He was polite and friendly.

Ernesto Jimenez on a 1-10 scale is a 30!! I am so pleased with his professional work. I highly recommend him to anyone needing plumbing issues resolved. Thank you for a great job, well done.!

Bill hart is a very knowledgeable, courteous, thorough, neat and excellent working plumber , he is an asset to George Brazil plumbing and helps to build your companies good repore with customers. Hes well worth investing in keeping him with your company. Five stars plus. Additionally the previous electrician, Joe Desantis, who came to complete the electrical inspection and repair after water damage was also a five star plus employee and also possesses all the quality attributes that Bill Hart also possesses as written above. Keep hiring and keeping employees as these two, your company will benefit from them. Thanks again for great service. Ms Doncheva

Shane was a Tech well informed on my plumbing inspection.this. Excellent and well informed Tech before the work proceeded. Also he was very detailed on his check list . He checked my anode in my hot water tank that was totally gone do to erosion. Disappointed on the last inspection (one year ago ) that was not checked which does diminish the life of the hot water heater. (Not good Brazil ) I had it replaced thanks to Shane bringing this to my attention. Very detailed in checking the rest of the house.He is an asset to your company and do want him to return on next years inspection.Sal Cannizzo

When Anees arrived, he was right on time and wearing a genuine smile. We visited briefly before exploring our electrical options. Not only was Anees well-spoken and polite, the information he provided me with (as far as options are concerned) was not only informational, it was honest. He took the time to explain every step it would take to get our new washer/dryer running, with no worry about electrical issues on our end. Once the work began, the patience and attention to detail Anees displayed was something very rarely seen. I couldn't be more satisfied with the job Anees and his apprentice completed. I would highly recommend Aneess to anyone I know, as he immediately built a rapport, had tremendous customer interaction, and was the dictionary definition of a professional. Thanks again to Anees, and George Brazil Plumbing and Electrical.

Evan arrives on time and efficiently/effectively conducts his review of our system. He is sensitive to working cleanly as well as professionaly. He is always willing to do more than what is listed on the work sheet. For example, if new filters are available, he will replace the old for us. He also attached a flexible pipe leading from our bathroom vent to a roof vent that had fallen away. He made sure that it would not detach again by securing it with a metal band. We are very happy with his service and will continue to ask for him to service future needs.

I had my usual friendly and professional experience with the George Brazil tech- Tom F.Tom was there to inspect my A/C system and did the job quickly, yet thoroughly. He answered my questions and offered some tips but never tried to up-sell any unwanted products or services. It was a typical service call from the fine technicians at G.B.

John E. was fast, efficient and got the job done with no mess at all (which is a big deal considering he was working above our bed which has a white comforter!). Thanks George Brazil for providing us a great experience!

The technician, Don V. arrived on time and explained the steps in diagnosing the problem that I explained to him. During my explanation he asked questions in order to clarify the issue. He provided an estimate and then fixed the wiring and then demonstrated how it now tested as working. The technician was pleasant and worked quickly to get the job finished. He also provided information on some electrical things to consider given the age of my home. This is the second time I've used Geo. Brazil and both times I have been pleased with the scheduling and actual work.

I had a great experience with Armando. He is very professional, knowledgeable and courteous. He thoroughly explained everything and personally showed me what needed to be repaired. I would very highly recommend Armando at George Brazil!

Wonder young men, Raul and his training assistant Eric.We felt that they were very knowledgeable in the electric field and did the job very well and swiftly. Thank you for having such great employees!Of course...for years we have enjoyed Jason, the AC/Heating person. He has helped us out in so many ways and always so enjoyable!Thanks again!

We needed to replace one thermostat and move another in our house. The work was done well and the technician cleaned up after himself. However, we were charged $379.66 PER HOUR OF WORK! I called the corporate office to complain and was told that this is their normal charge. They also added on a one-year-service agreement, trying to tell me that it would save me money by giving me a discount. (How is the $378 cost of the service agreement less than the $291 discount it gave me???) I canceled the service agreement. If you call this company, insist on a written estimate before they perform any work for you!

Tony did a excellent install and electrical work we needed for our kitchen remodel. He went out of his way to make sure everything was done right. He explained what he was doing and was patient with all my questions, and answered them as if it was no bother to him. He went beyond what one would or should expect from a professional. I'm an old retired guy with a very limited income, and skeptical of every charge, so if you need a electrician that does a great job, Tony would be the one for you. I don't like doing reviews like this, but this is one I could not pass up. Thank you Tony and the lady that took my call for help.

Gabe was a fine-presenting technician who came to our home today. He was very friendly, helpful and informative. He answered all our questions after giving us a list of alternatives for service to be considered. Although we did not select any of the services at this time, he was still very informative and helpful for those who do not understand electricity, etc.Thanks to Gabe. He was extremely helpful and informative. Bob Lewis

Bobby was exceptionally professional. He patiently explained our options, made multiple measurements to check for accuracy and provided a ton of helpful suggestions. I am THRILLED with the final product. Overall it was a GREAT experience!

I bought an old house this summer and the A/C went out within the first 2 weeks after closing. I called George Brazil and they had someone out that day. Rose was my technician and she had me shadow her while she worked. She was fast and figured out what was wrong even with out the A/C info on the side of the unit. Thankfully I did not need a new unit (yet). Rose was great and did a great job!

Tony V came to my home to give me an estimate on an electrical installation. He accurately described the work to be done, and broke down the costs. Following my approval for the work, Tony also did the install. He showed up on time, did a great job and put up with my many questions. Thank you very much!

Elijah showed up on time and was exemplary in terms of overall professionalism, courtesy, and providing cogent explanations (when asked). Pricing for parts and labor was super premium, but actually represented a good value as in my case, the job consisted of the full replacement and installation of over 30 light fixtures/circuit breakers/smoke and carbon monoxide detectors and involved an excess of 6 hours of actual work. (I was given a price estimate prior to the start of the actual job, but in retrospect it would have been more helpful/insightful if I had requested a line-by-line breakout. Mea culpa. I will do that the next time.)Elijah was made aware of my vision limitations/issues and took the initiative to suggest several immediate fixes, as well as recommend additional intermediate/long-term solutions. Very proactive and for the most part, very thorough. He did not leave until he had the assurance that I was fully satisfied with his work. He also was meticulous in cleaning up after himself, so was very respectful of my property.Will definitely request his electrical services again in the coming months as I follow-up on some of his additional suggestions. He has my highest and unqualified recommendation!

I contaced George Brazil and they were friendly, and quick when calling to schedule and explain the problem. They called me the next day to confirm apt and were timely in arriving. The service Rep was Jack M. and he was friendly, efficient and he completed the job without any troubles! He was easy to talk with and was able to answer all my questions.

My tech, Michael, was on time and very professional. Although my water heater didn't require servicing, he gave me peace of mind and an honest evaluation. The next time I'm in need of any heating or plumbing services I'll call George Brazil first.

Ira did a great job that turned into a bigger project then we expected. Every new problem he stopped and showed us. Then we chose a plan our plumbing was shot so we had a few new plans but each time he would show us ether by camera or in person. His ideas saved us 1000s of $s and a weeks time and home repairs. We dont want anyone else working on our plumbing

Eric H. was very knowledgeable & friendly, cleaned up after himself and worked diligently to solve all my plumbing problems. I would highly recommend him and his partner, Coy, and George Brazil in general, to solve all of your plumbing needs.

adam was friendly and very efficient. he had to work a bit to get the job done but definitely did a good and complete job and I was pleasantly surprised at the price. he had quoted me reasonable price before starting the job and even though the job was more complicated than he had hoped he charged me the quoted price I was very impressed and I will certainly use george brazils services in the future.

Scottin spent 4.75 hours here working on leaky toilets and taps. He was extremely professional and courteous. This was the second plumbing company we dealt with as we were not happy with the first and felt like we might have been scammed.Scottin found issues the other guys had not found and we are grateful for his attention to detail.I found small things like wearing booties, having a mat at the door, and keeping his work rags in buckets are all things the other guys didn’t do.It is George Brazil and crew for us forever. Thanks Scottin .... you ROCK!

Manuel O. was the electrician who came out to repair some circuits and a bathroom fan. I liked that he was on time, that he called when he was on the way. Communication was excellent with him and with the company. He spent a lot of time doing the repair and explained everything to me and answered every question I had. He was personable and professional.The only reason I gave 4 stars instead of 5 is that the cost was roughly twice what I estimated it to be.

Walter was very professional and thorough. He even found an issue with the water heater I bought in enough time for me to exchange it. I was pleased with the service. Walter represents the company very well.

Jason was knowledgeable, professional, and has a great sense of humor! For a late night call, he was attentive and thorough, developing a few different options to choose from to rectify the problem we were experiencing. Would definitely recommend him to family and friends!

Dispatcher was very informative. Technician was top notch.Was able to make the necessary repairs I requested as well as advise me of other potential problems. Would recommend this company to everyone I know. I'm a trucker and know many other truckers who are away from their families often and when they have a problem when they are gone on the road I'll be sure they can trust my recommendation to use this company.

Always happy with George Brazil services. Coy D was today's plumber and he did a great job, 10/10 rating. Knowledgeable, polite, respectful. Did the various repairs promptly.

Elijah O did a great job! We always ask for him because he provides great service and information. I'm very happy with my ceiling fans installation! I highly recommend Elijah. I'm very comfortable with him.

Repaired a leak from Rinnai water heater.

In addition he worked on regulating the water temperature of the heater. Ernesto did an excellent job cleaning up when job was completed.

I had what I thought to be plumbing emergency. Daniel came out but not before I was notified by phone and email that he was on his way. He was quick, thorough, and I wouldn't hesitate to use him again. George Brazil is my new go-to for plumbing!

Just had George Brazil out for our annual check up. Everyone from the office to the tech Gabriel who came out are great. So helpful and friendly.
Gabriel advised me of everything that he found and how he would fix the issue before proceeding. I really appreciate this. Recommend them to anyone.

Excellent service. Quick response. Would recommend John. Would recommend Geo Brazil top notch except a little expensive for a retired couple on a fixed budget. Still, if you want a job done right and need it done quickly, see George.

Nice surprise when they called the day before they were due, and able to come right then. Bryan got straight to work and had the water heater replaced and everything spick and span in 1.5 hrs, awesome!!!!! Explained everything clearly up front with no surprises later. I wish all my major repairs could be that smooth. You guy's are great. Thank you.

Great experience...as always! Scott was at our house right on time to do our annual inspection. I trust the George Brazil to sell me only the services I need...nothing less and nothing more:). Scott is also a great guy!

Moved into our new to us house, two days later a leak occurred in one of the hot water lines at 6:50 pm on a Tuesday. Tech. arrived within an hour, emergency rate was reasonable and the issue was diagnosed and repaired just shy of three hours from the initial leak. The plumber who came over was extremely polite and cleaned up what little mess there may have been.

In the past most of your service has been fine, however, I called because our ac/heater unit leaks around it whenever it rains and the water leaks down into our house. This will be the third time a technician has come out to fix the same problem. The person I spoke to on the phone today was impatient and rude. I am not liking the direction your service seems to be going.

After being without hot water for 3 days due to a failure on the part of my home warranty company George Brazil responded promptly to assist my family. A technician (Jack M.)was dispatched quickly, parts located (We have an uncommon water heater for the valley), delivered & installed in a timely fashion. The tech,communication & service were excellent and we now have hot water!! Thanks George Brazil for everything.

Mark B. performed an annual electrical inspection of my residence on 2/23/2015. A year ago he did some extensive electrical work at my residence. The service I received from him today was every bit as outstanding as the service received a year ago. Mark is very professional, experienced and courteous. He takes the time to explain in detail the work he is performing and readily answers all questions posed to him. He is a definite asset to your establishment.

Outstanding service from my first call until after the work was completed. Every technician was polite, on time, called when inbound and gave accurate time estimates. Would not hesitate to go to George Brazil in the future or to recommend to friends and family!

Walter F. with George Brazil was excellent. He was courteous, very knowledgeable, and professional. He made it a point to explain everything throughly and was very careful to clean up . I highly recommend this friendly professional plumber.

Thank you, thank you My call at 7:15 a.m.was answered immediately, problem diagnosed professionally! Within an Hour had a Punctual,polite,professional! Technician,Mike whom epitomizes Customer Service! Mike had the job done within an hour and was Congenial and walked me through the process. He even waited for me to walk to my bank (who opened at 10:00 not 9:00 a.m.) I HIGHLY Recommend MIKE& GEORGE BRAZIL'S Service.

Contacted George Brazil and they were at my home within a couple of hours. After an assessment of the air conditioner they sent me to a hotel for the evening and said they would be there in the morning. They contacted me to confirm their arrival time so I would be there to open the house.Jordan C. was one of the tech's that arrived. He is very polite. He was efficient and answered every question I had. When he did not have the answer he referred me to Jorge V. who was the other tech. Jorge V. was exceptionally helpful with information about Arizona heating & cooling. I would recommend this company and I will use them again. Thank you.