Best Water Heater Replacement in Nashville TN

Andy is my main go-to for all my plumbing needs indoors and outdoors. He knows his stuff and is a man of integrity. He'll fix it right the first time. I've had my fill of cheaper priced contractors who don't do the job right. It costs me less in the long run to hire someone who does the job correctly and uses top-quality parts!

Gabe came out and accessed the situation, repaired the problem and kept
me informed along the way. He came out 2 hours after I reported the problem. Wonderful service.

Wonderful employees, quality service in timely manner!! Would highly recommend this company!!

this company is a great company they did something not everybody can do they refund me almost $3000 just because i was not happy with the solution so i very recommend to try this people
and my apologies to Robert and Steven And Ben
thank you guys

Great experience! They were able to come to my rental house quickly and repair a leak in the kitchen sink faucet. Very responsive. Would use again!

Expect to be charged double the typical rate if you don’t ask for a quote first.

Punctual. Friendly. Professional. Would absolutely use again.

I had to get a new water heater installed, in addition I discovered the water pressure in my home was way too high. Michael’s plumbing was able to fix both things for me! Dalton and Jeff were very professional and did an amazing job!

Mitch was very responsive and great to work with! He repaired/replaced outdated and leaking water lines for washer that had created significant water damage in my wall and under floors. He was very thorough with assessment and repairs to ensure contractors won't damage lines when putting up new drywall. Highly recommend Mitch!

Woke up to find my water heater pouring out water. Called Choice and talked to Jack. He walked me through a few questions, and was able to diagnose my problem. Made it out to my house in about 2 hours. He explained to me what had happened, and was able to replace the water heater quickly. After he finished I looked up a comparable water heater at Home Depot and found his parts and labor were barely more than I would have been able to buy the water heater for. I hope to not need the services again, but if I do I will definitely call Jack.

Upfront pricing on website. Super friendly, knowledgeable staff. Had me scheduled the next morning for an 8am install of a new water heater. Hauled away my old one. Finished exactly on estimated time. Flawless experience! 10/10 Would recommend!

Done a great job explained everything to me very polite, very satisfied with the work will recommend to friends and family

Robert, the owner is very unprofessional. I contacted this company to complete a commercial plumbing project. They assured me timely response and work. The first two representatives came out, one by the name of Devon and were extremely nice and provided me with a quote the same day. Estimate #5542

I contacted them back to add some additional work to the estimate and with questions. They decided to have Robert come out and give me an updated quote. Great, right?!

Well, Robert came out on a Saturday. I explained we are accepting bids and would like to start the work within the week. He assured me that I would have a quote by Monday. Monday came no quote, no problem. Hey Mondays can be tough. Giving the benefit of the doubt I waited until Tuesday. Contacted them Tuesday afternoon and spoke with Debra, she said it will be Wednesday morning. Waited until Wednesday morning, no quote. Called Wednesday afternoon, spoke to Debra again and was told Thursday morning at the latest Thursday afternoon. She was apologetic and told me she would make sure I get Thursday.

Thursday afternoon at 4:16 pm I contact the office again and get Debra. She tells me Friday morning at the very latest.

Friday morning at 12:26 pm I decide to contact Robert (he gave me his card and said “call if you have any questions”). I call because I have a question on the status of the estimate.

I called Robert, told him my name and my business name. His response was “yeah?” I went on to explain the conversation I had with Debra and was hoping to get an estimate today.

Robert was extremely short with me and rude. He told me that the tech had been sick (understandably) yet upon our meeting he assured me he himself would be the one providing me with an updated estimate.

I begin to explain I was considering his company for the work but needed the quote. His response was “considering” and he hung up on me. Weird! I was completly confused by his behavior but grateful for dodging a bullet.

Tip: Don’t give your customers unrealistic expectations you can not fulfill. The truth works fine. If you need a week to provide an estimate just say so.

I’ve used Donelson for years. They kept our old system going long after it needed replacing. We bought a new system a couple of years ago from them. Their service is excellent and their techs are amazing. I highly recommend them for any HVAC services.

I didn’t choose them- contracted by 3rd party to disconnect toilets for floor installation... supposed to come back same day to reinstall- didn’t- had to call to get put back on schedule. Took my payment by writing down the card info and it’s been a week- still no record of billing and my info is just floating around somewhere. Never can get anyone on phone- they always will have someone call you back. Will never use again or recommend.