Best Maintenance Air Conditioning in Nashville TN

I have been using Copeland and Son for several years, as have my parents. They are are honest, kind, and competent. I have never had an issue. We had an issue on the fourth of July last summer with a broken thermostat and I was able to talk to Nathan, who called me back while he was at a fireworks show. I would highly recommend them.

Great experience! They were able to come to my rental house quickly and repair a leak in the kitchen sink faucet. Very responsive. Would use again!

Coslow did an amazing job. Very knowledgeable and respectful inside our home. His knowledge of our systems for a first time visit were impressive.

Keith (ARS employee) did a great job with my HVAC install. He was very professional, stayed with the task, explained my system well, and cleaned the work areas inside and out. Thank you Keith!

There is simply no company in Nashville better than Hiller. We tried some of the smaller independent shops first, because most people are conditioned to think that these are a better value. Nothing could be further from the truth with Hiller. They may be bigger, but they are clearly better.We have used Hiller for the past 10 years for all of our heating, cooling, plumbing, and electrical needs. Their work is top drawer; their responsiveness is excellent. And their prices make their work an excellent value. Their staff is great, and their technicians are knowledgeable and experienced.Most importantly, if you aren’t happy; then Jimmy will make it right. He is still very personally involved in the business and makes sure that Hiller customers are happy.Thanks Heller for being a reliable and excellent service company!

Maynard Select employees Jimmy and Xavier were so helpful and knowledgeable with assisting me with the installation of a healing and cooling unit.

I included details below, but to make this story short, we've been incredibly frustrated with the lack of communication and organization from this company. We've paid $1,000 for a job that never fixed our problem (It wasn't even a short-term fix), and now we've invested this money, we've waited more than six months for Lee to come back and work on our shower. They've cancelled a handful of times, every time we call, we're put on hold for 20+ minutes, and they never seem to communicate within the company. They've taken our money for lackluster and incomplete work, and have been unhelpful in managing this project. I would avoid this company!

Full review:
I'll first say that we are members of Lee Company and have used Lee for a number of times in the past without issue. Generally, the work is timely and great - we've done electric work, HVAC maintenance, dryer vent cleaning, but we've had a on-going issue with our shower, and Lee has been paid over $1,000 and has been frustratingly difficult to communicate with and our shower has been out of order since October (they've been taking over six months to fix at this point).

After having a Lee employee examine our shower and seeing the grout between the tiles chipping out, they told us our shower needed to be regrouted - which would cost ~$1,000. They came and did the job, and the grout sank in when it settled and did not properly fill the gaps between the tiles - as it was probably was not mixed right and too watery. I snapped some pictures and had multiple project managers come to look at it, all agreeing that it needed to be topped with more grout. At this point, they realized they used the wrong grout and suggested having someone dig it out again and replace the original work. That was fine, except they cancelled each morning they were supposed to come out and do this, which went on for months. Each time we called to reschedule, we were put on hold for about 30 minutes, and had to explain our situation, as Lee seemed to never have a prior knowledge of what they agreed to do at our house.

We finally, after dozens of calls and a few months of waiting, had a different project manager come out and say they would top off the grout, they couldn't fix the problem of putting in the wrong grout from their first job. We just wanted a useable shower, so my wife and I agreed, and they came in did the job quickly. After about 2 days, the grout started chipping up again.

After calling 6 times, and needing to explain the situation each time, we had another project manager come and access. They said that they would deduct what we had already paid, but it would be an expensive project to fix and their rates had just gone up from $850/day to $1000. What was so frustrating hearing this, is that we'd been waiting months to get this problem fixed and because of Lee's own incomprehensibly slow responses, we would not only be dealing with a unusable shower for 6 months, but we would be paying more for it. On top of this, we were never sent a quote, and we've been continuing to call and ask for this, to which we have not received return calls.

We've now spend dozens of hours on the phone, either on hold or explaining the problem - even though they suggest they have case notes, it is like we are starting from scratch with each call. We've also been waiting over 6 months to have our shower done. Normally, we would just go with a different company, but we've already paid Lee $1000 for this job and have gotten nowhere with that. We feel like Lee knows we have to go with them, since we've already invested money into them, but we feel like Lee is just holding our $1,000 hostage and taking forever to do this work (and now charging more to do it). I would say if you need short, quick jobs done - especially electric, Lee has been fine. I would avoid bigger projects in Home Services!!!

The technician was very experienced and knowledgeable, and did an excellent job replacing the outlets and the covers. The only objection I have to using this company in future is that although I accepted the charges, I feel they were on the high side by at least 30%. When I made the appointment, I was told that the diagnostic fee would be $39, but when I got the invoice I saw that there was a distance fee of $39 and a diagnostic fee of $124. Either there was a miscommunication, or that's a extra add-on that was slipped in.

Amazing company to work for!!! Treats you like family and I love the open door policy in the office. Amazing coworkers and amazing boss’ to work with and under.

We are very happy we decided To go with. surfin plumbers they installed Hvac unit and new duct work so. Pleased we called them. Back to do Ecapsulation and humidifier in crawl space not only reasonable price. Compared to others we called they were very professional and did excellent work in a timely matter also went. Above and beyond on other items. This company should be very proud of them Robby, Max, Jackson and Rick I would certainly use them again if I need something! Again I highly reccomend them very knowledgeable. Courteous and on time!!

Tim - with Jewell came out on Christmas Eve and resolved a three year old issue with our heat pump in a matter of a couple of hours. These folks are courteous, friendly and professional. If you need help with your HVAC or Plumbing they are THE BEST!

Great Service & affordable!

Great to work with and much better pricing than some of the bigger companies in the area

I'm very glad we went with Air Trust for our new HVAC system. You can get pretty much the same range of products from any HVAC company, but Air Trust's customer support is second to none. A few months ago, Mark actually came over to troubleshoot our HVAC unit in the rain, and on a Holiday weekend. They don't have you fill out a trouble ticket; they don't schedule you for an appointment to come see what what's going on with your system; they show up.

Great company!!