Best HVAC Installation in Nashville TN

Called the office late afternoon but the office was closed but the voicemail leaves the owners number. He answered immediately super nice guy and told me a plumber would be out within an hour. He was here in 30 minutes. Friendly, professional and clean cut and I can't remember his name but I wish I could. Fixed the problem quickly for a beyond fair price. A local Madison company we all need to support.

Wonderful employees, quality service in timely manner!! Would highly recommend this company!!

Great experience! They were able to come to my rental house quickly and repair a leak in the kitchen sink faucet. Very responsive. Would use again!

Great and friendly and knowledgeable service!

Timely, knowledgeable, and efficient

Landon and Garrett are an amazing team! Very professional and talked us through all of our options! We would very much recommend Donelson Air! Cindy and Pat Miller

Jacob was amazing, worked well and patient with my dogs

Feel we were taken advantage of during a time of need. Hiller provides excellent customer service, excellent communication of when repair man would arrive (even though it was excessive...text, email AND call). However, he installed a cheap expansion tank and took him less than 10 min. We were charged $199 for labor!! That is way too much for the amount of time spent. Then when he was done, he sat in our driveway for 20 min! Was he justifying his time on the clock?! We wasted time throughout his whole time here. I believe this company takes advantage of people in their time of need. We want people beware. UPDATE: General Manager reached out to me. We emailed and left voicemail back and forth. He made himself available Friday evening for my call. He listened to me and he explained the technician was new to company, but not new to the type of work. He said he spoke to the worker. He said he would review our bill and contact me later. He did email Monday and refunded me $100, stating the type of repair is in $99 bracket instead of $199. I received the check in the mail. I am very pleased that he called me and sent a refund.

Brien came out today and was at my house a little after 10, approximately. He was very nice and professional. He was able to unclog my sink by dumping out the garbage disposal…Which was great, however, he didn’t take the proper steps to repair my garbage disposal; which was why I initially contacted Maynard. I can typically fix things around the house myself but was having trouble because I couldn’t locate the reset button. As soon as he left and I received my invoice, I obtained the name of the disposal. I googled ‘how to reset a whirlaway garbage disposal “ and was able to locate the reset button. I reset the garbage disposal and it’s working just fine now. I could have saved $79 if I would have known the name of the disposal….lesson learned.

Greg was very thorough, Knowledgeable, Considerate, Respectable, and explained situation so I could understand what needed to be done. I appreciate the promptness of the service. Thank you Greg, Joan Brown

Refreshing to work with FROG, specifically their guy Curtis. Both professional and personable. Having to replace an entire HVAC is not a favorite experience, but Curtis talked me through the options and helped me make a wise decision that I felt good about. Helpful, easy to talk to, and trustworthy. He even swung back by after it had been installed by another tech Chris F (I couldn't be home when he finished) to make sure everything we had discussed was in order, and my Nest thermostat and iPhone app were all set up correctly. I appreciate that extra care. Also, love the peace of mind of having their warranty. I'd def recommend Curtis + the whole Frog Heating & Air Team.

We have had them come out 2 times to look at our gas units because they were emitting Carbon Monoxide. They were unable to find the problem after 2 visits. After attempting to schedule a 3rd visit, they stated that we would be the first customer for the day. When we didn't hear from them, they told us that they made a mistake and didn't schedule us like they had stated. We waited over 6 hours without a call. When I called them back around hour 5 they stated that we were next in line, but that no technicians had finished their first job of the day. We called back and cancelled our 3rd appointment to go with another vendor because of the safety hazard. We have had to shut down our business operations for 3 days which is affecting our ability to function as a business.

Super nice people
Honest, reasonable and prompt.
They fixed the heater problem
Jared the tech was super nice and polite. I also signed up for their very reasonable yearly service plan.

Very professional service event by Josh as he was very prompt and efficient and very informative. Are good addition to your already stellar staff.

Gabe was awesome—very professional and straight-forward. He kept me informed of the process. And, all is dry—-no further problem!🤩