There are lots of plumbers in the Nashville area, so do yourself a favor and keep looking. Until today I had a 15 year working relationship with the company, but in the course of investigating a leak at a rental property of mine that involved another tenant they ran up a huge bill, *insisted* the water was coming from else, so I trusted their judgement and damaged my own credibility with the HOA as a result. As it turns out, the leak was coming from a place they had thoroughly inspected, as stated in the work order I paid, and even though I spent over $500 diagnosing the problem all they did was go back, months later, and do what should have been done right in the first place. During that trip, which was under warranty, I asked them if they could take a quick look at a toilet that wasn't flushing properly (my mistake to even suggest this) and while the plumber I spoke to said it only took 5 minutes they then send a bill for $149 for an embellished repair. I asked them several times, several times, to write this off on the basis of the hundreds of dollars spent on their misdiagnosis, and they refused and kept sending me invoices. I paid that bill today but I regret ever having contacted about them in this issue in the first place, they wasted a lot of people's time and money and traumatized my downstairs neighbor by insisting my unit was not at fault, when in fact it was. The whole experience made me feel dirty and that's why I took the time to write this review and recommend you simply never enter into business with this company.