Best Air Duct Install in Nashville TN

Have never had an issue with this company before and have been using them for over 5 years, but this year they were pushing more expensive services and when asked if this price included our annual agreement of $180, they said that it did, but unfortunately I took them at their verbal word and did not read the fine print. The almost $500 did not include the $180. Just a warning to always read before you sign. Sometimes we learn the hard way.

Great experience! They were able to come to my rental house quickly and repair a leak in the kitchen sink faucet. Very responsive. Would use again!

They repaired our toilet that needed a new flange and also unclogged our drain. The plumber was extremely nice and even showed me what to do the next time our sink gets clogged. They are budget friendly and get the job done quickly. Other guys like Michael's Plumbing was going to try and charge us an astronomical amount for something so simple to fix. Morton Plumbing is the best and I would recommend them to everyone I know from now on!!! Thank you Morton Plumbing!!! :)

Brennan and Eric were so helpful! They got our heat back on in no time on the coldest day of the year. So grateful for their insight and recommendations.

I was impressed with the work that the ARS technician did. My HVAC unit was repaired in a timely manner. I would definitely use their services again.

Professional team made a great effort installing a new HVAC system expediently during this unprecedented heat wave. Had a couple of lower estimates, but you definitely get what you pay for with this company.

Great experience. Will use again. Professional and timely.

I included details below, but to make this story short, we've been incredibly frustrated with the lack of communication and organization from this company. We've paid $1,000 for a job that never fixed our problem (It wasn't even a short-term fix), and now we've invested this money, we've waited more than six months for Lee to come back and work on our shower. They've cancelled a handful of times, every time we call, we're put on hold for 20+ minutes, and they never seem to communicate within the company. They've taken our money for lackluster and incomplete work, and have been unhelpful in managing this project. I would avoid this company!

Full review:
I'll first say that we are members of Lee Company and have used Lee for a number of times in the past without issue. Generally, the work is timely and great - we've done electric work, HVAC maintenance, dryer vent cleaning, but we've had a on-going issue with our shower, and Lee has been paid over $1,000 and has been frustratingly difficult to communicate with and our shower has been out of order since October (they've been taking over six months to fix at this point).

After having a Lee employee examine our shower and seeing the grout between the tiles chipping out, they told us our shower needed to be regrouted - which would cost ~$1,000. They came and did the job, and the grout sank in when it settled and did not properly fill the gaps between the tiles - as it was probably was not mixed right and too watery. I snapped some pictures and had multiple project managers come to look at it, all agreeing that it needed to be topped with more grout. At this point, they realized they used the wrong grout and suggested having someone dig it out again and replace the original work. That was fine, except they cancelled each morning they were supposed to come out and do this, which went on for months. Each time we called to reschedule, we were put on hold for about 30 minutes, and had to explain our situation, as Lee seemed to never have a prior knowledge of what they agreed to do at our house.

We finally, after dozens of calls and a few months of waiting, had a different project manager come out and say they would top off the grout, they couldn't fix the problem of putting in the wrong grout from their first job. We just wanted a useable shower, so my wife and I agreed, and they came in did the job quickly. After about 2 days, the grout started chipping up again.

After calling 6 times, and needing to explain the situation each time, we had another project manager come and access. They said that they would deduct what we had already paid, but it would be an expensive project to fix and their rates had just gone up from $850/day to $1000. What was so frustrating hearing this, is that we'd been waiting months to get this problem fixed and because of Lee's own incomprehensibly slow responses, we would not only be dealing with a unusable shower for 6 months, but we would be paying more for it. On top of this, we were never sent a quote, and we've been continuing to call and ask for this, to which we have not received return calls.

We've now spend dozens of hours on the phone, either on hold or explaining the problem - even though they suggest they have case notes, it is like we are starting from scratch with each call. We've also been waiting over 6 months to have our shower done. Normally, we would just go with a different company, but we've already paid Lee $1000 for this job and have gotten nowhere with that. We feel like Lee knows we have to go with them, since we've already invested money into them, but we feel like Lee is just holding our $1,000 hostage and taking forever to do this work (and now charging more to do it). I would say if you need short, quick jobs done - especially electric, Lee has been fine. I would avoid bigger projects in Home Services!!!

Curtis was extremely timely, knowledgeable, courteous, and professional! He went out of his way to answer all my questions regarding our heating/air unit and quoted us a very fair price on replacing our unit. I would highly recommend Curtis at Frog Heating & Air for all your central heating and air questions and concerns. He goes out of his way to make sure you're satisfied!

Wonderful and helpful people

Had an electrical inspection on Monday and based on the recommendation we had our breaker box reconditioned. Knowledgeable techs updated box so we shouldn’t have any electrical issues.

Of course my AC goes out during the heat wave last week. Thanks Jewell Mechanical and my great repairman Josh K. He came, he fixed and nice cold air conditioning. Thanks Josh K. and JM.

I love Lee Company for any electrical or plumbing or HVAC need! They are so professional from the person you speak to for your appointment (Agnes!) to the sunny and knowledgeable person who comes to help you. Always the BEST!

Excellent local service. I had a busted water pump that was leaking. They replaced it same day with a much better high pressure pump that is far superior. The technician was very polite, professional & arrived at the exact scheduled time. I had him also look at an improperly installed bathroom sink & he quickly remedied that & found a leak I wasn't even aware of. Great company & great service. I highly recommend them. If I have any HVAC needs in the future I will certainly call them first.

We have used Airtrust for many years and always had incredible customer service. Mark and his crew do a great job, I higly recommend.