Best Air Duct in Nashville TN

I called this company for service last Friday right after lunch when my HVAC stopped working because their stickers are all over the HVAC units at my new home. The lady I spoke to said she had to pull my warranty information from the back because it wasn't in the computer and they would call me back. Since I knew if I waited too long I wouldn't be able to get help until Monday I called them back after waiting ~45 minutes. She picked up and said they were still looking over my contract and would call back in a few minutes. Another hour and a half goes by and no call. I called at 5:05 and was sent to an after-hours support/dispatch line that has no idea what warranty I have or if anything is covered and says the main office closed at 4 p.m. I received a phone call at 5:10 from the lady at the main office but it went directly to voicemail because I was on the phone with the after-hours person. The main office person's voicemail said that they could help with my problem and to call back during regular business hours on Monday! Hello entire weekend with no heat. Thanks for the help!

Edit: I almost forgot the best part, in order to keep from freezing to death this weekend I had to go out and spend a few hundred dollars on propane and space heaters instead of spending that money actually getting the problem fixed.

Great experience! They were able to come to my rental house quickly and repair a leak in the kitchen sink faucet. Very responsive. Would use again!

They repaired our toilet that needed a new flange and also unclogged our drain. The plumber was extremely nice and even showed me what to do the next time our sink gets clogged. They are budget friendly and get the job done quickly. Other guys like Michael's Plumbing was going to try and charge us an astronomical amount for something so simple to fix. Morton Plumbing is the best and I would recommend them to everyone I know from now on!!! Thank you Morton Plumbing!!! :)

Truly one of the worst experiences I have ever had with a company. 3 year old $8000 HVAC system stops working, they come out and assess the situation. There was multiple issues including a glitch in the computer for the fan. They fan motor was not “available” until august so I understandably asked for them to send me information on something compatible with the unit. Tech person never emailed me, I called the main line everyday for 3 days straight asking for a service manager, none available at the time and they would call me back. No call back each day and each day I called asking for the very simple task for them to email me compatible motor so I could look into it. After a full week of no followup calls and apparently no one available ever in their main office, I decided to go elsewhere. Truly unprofessional on every level and I will make sure that my 5 properties never use this joke of a company again. Be warned.

They were supposed to come repair a broken pipe by 5 pm yesterday. They didn't show and said they'd come today. Still no show. Now they say they're coming tomorrow. Hope so but I've lost confidence.

Their tech was able to fix a problem that has been ongoing for 10 months. We had such problems with our previous provider and decided to change. Best decision ever!!! Our unit is finally working as it should.

Damien McCray and Shawn Wix work a long day to finish install on mini-split. Very neat installation.
Billy Keathley and James Adams followed up the next day to make sure I was pleased and give unit a look over. Thank you Maynard team.

Matt was knowledgeable, professional, patient, and extremely helpful. We would love to have him come back next time we need HVAC maintenance or repair. Matt provided excellent customer service.

Showed up early in the provided time frame. Did the job. What more can you ask for?

Wonderful and helpful people

Craig Petway did a great job. Very responsive to any needs Very professional

HVAC maintenance performed by Aaron - great customer service and skilled and professional.

On time, knowledgeable and efficient. Everything you’d expect from Lee.

Did a great job when they came out to fix my toilet!

I use Air Trust for all of my HVAC needs, whether it's for my personal home, one of my real estate clients or a renovation. Mark Nichols and his staff are simply good people that always do the right thing. You can count on fast, accurate service at a very fair price.