Best Water Conditioner in Mesa AZ

Nicholas came out and found the problem right away this company is awesome I called they answered and told me he would be here within 30 minutes to an hour he was on time I’m very respectful assess the problem and taken care of for a very reasonable price

Hired company the company during a home sale to scope the sewer lines. The videos came without any narration so they were not useful in describing the exact location of the blockage in the line or the severity. The scope was pulled through the line at a fast pace so clients had to use the slow motion feature on their player to get an understanding of the condition. The client was left with more questions but there was no response to my 2 requests for a bid to correct root damaged sewer line.

It would be helpful to have a written report along with the video or a narration that described challenges in the sewer lines so the client can understand the problem better, the location of the problem, and to be able to use the inspection to to negotiate the cost to repair with a seller or to share with a contractor.

Great to work with, honest company!! Would hire them again!! My next project will hire them!!

PlumbSmart exceeded my expectations. It was out first time using them. The employees were friendly and worked with our schedule and in the heat. We have 2 loud rambunctious babies and they did not mind the noise. They were quick to come out after our assessment and beat all the other quotes. Unfortunately the job took longer than expected due to obstacles on our end but they were in good spirits and polite about the situation. We most defidently recommend them. Thank you PlumbSmart.

Alayna was awesome. Friendly and polite, took time to explain things. Replaced hose bib on a pipe that splayed while trying to remove the compression fitting that was previously installed. Pleased with her choice to sweat on a new connection so we don't have to deal with the compression fittings again.

Our tech Randy was very professional and arrived early to our appointment. He quickly diagnosed the problem and worked quickly to track down the short in our system and corrected the issue. Very Happy and will use again for future needs.

Solid work repairing our broken shower head pipe!

Set an appointment yesterday 8/8 and Christian just finished up at 8/9. He was great and explained/answered every question I had. Finished up the project very quickly. Was on time within the appointment window and friendly/professional. Will be using Mason pro services if needed again because of Christian!

I couldn't be happier with the service we received! Daniel was courteous and explained everything that needed to be done. I will highly recommend Air and Water Factor to everyone!

Called and requested service. It was approximately six hour before they came out and then charged me for an emergency service call. The most blatant thing was they said my PRV was bad and a test showed that it wasn't but I took their word for it and was charged for things that I didn't need.

Carl was on time & went through a full process of finding why the toilet would not drain properly. After all of this and discussing the problem and what had happened & when it started, he noticed that someone (the roofer who had just coated the roof) had placed a cap over the air flow tube on top of the home. Removed the cap and problem was fixed.

Dave is very professional and courteous. He did an excellent job, I really appreciated everything he did. I would definitely use your service in the future and recommend to my friends as well.
Thank you very much Dave.

Not friendly and not professional. I did not work with them since every phone call was so unpleasant. See their response below for proof.

I've known Jay for a very long time and I've always been able to rely on his services. He's honest, dependable, and does a great job. He's not only helped me in random situations but he's also helped many friends and family who I've referred him to. I've yet to have anyone say he or she were dis-satisfied with his services; everyone loves him and the great job he does!
Recently, I had the pleasure of using Jay's 24 hour service. I came home at 12:30 am on a Sunday to a leaking hot water heater! I called Jay and he immediately came over to evaluate and he suggested we shut the water off to the heater to be safe (pretty much so my garage, tools and car weren't going to get flooded). The very next day he was over to install a new (and beautiful) hot water heater. He even included little insulators for the pipes to the walls!
I've always been so pleased with his services so much so that I've scheduled him to come back in a few weeks to do a check-up on my AC unit to make sure it's good for the winter, replace my garbage disposal, replace the fixtures in the bathrooms, and re-pipe the fire pit! It's nice to have someone you can trust who is honest and reliable, even at all hours of the day (or. in some cases, night).

These guys are absolutely the Best!