Parker & Sons

We had a 3way smart switch installed. The wiring previously installed (new construction, 2 months old) was a little unorthodox. Mitch the electrician, troubleshooted the issues while explaining everything as he went along. Now everything is working properly! Excellent job, Mitch! Thank you!

Such a great experience with Paul. He truly went above and beyond to get things done. We are thrilled beyond words! Thank you!

Installed a new system. First proposal received was $3k higher than other proposal from different company. Sales person said that they couldn’t match the price which is ok however the following day we received a call that they now can match the price.Service was great and the team did an amazing job.The pricing negotiation are skeptical and left me wondering.

Zeke came today to change our R/O filters. He provided great service! Explained what he was doing with each step. He was so professional, would highly recommend requesting him!

I had a new electrical panel placed, replacement of all circuit, breakers and installation of a car charger. The technicians that did the work we’re highly professional, and the job was completed in one day I was very pleased with the entire process from the free estimate to the completion of the job.

We've been pushing off the Replacement of a new AC for years now, but this year it seemed that it wasn't going to make it to another summer so we decided to call Parker and Sons. They were very responsive to our call and we didn't have to sit in a 90 degree house for long. They came that day told us that they could repair it (versus telling us first that we need it a new one) and the AC worked pretty good until we decided to get a new AC through them. They got us scheduled for a new AC that same week and we are really excited for our new AC!!! I loved how patient they were in answering my questions and concerns. Thank you Parker & Son's!!!!!

The guy was here about 35 minutes. No way he could have thoroughly done all they advertise in the maintenance package in that time. He was at the outside unit about 10 minutes and all he tried to do is sell me a $700 load switch he said would make my unit last 10 additional years. Really?10 years? SCAM. Must work on commission. He also said there was a part missing at the air handler and that my attic may flood without it. Untrue, I had the entire air handler and pipes replaced 2 years ago and have pictures of the finished work. No parts are missing. He just wanted to charge me for anything he thought I was gullible enough to fall for. I will not recommend or use this company again.

Had broken the toilet valve shutoff causing water to come out in the middle of the night. Made a appointment online selected my preferred time. The technician came out showed him what happened. Repair was done. Very professional and courteous.

Needed to buy a brand new ac unit the gentlemen who came to do the work where perfect and professional. They even put down mud guards and tarps to not make a mess and they accidentally damaged a small bit of dry wall and got me immediately and told me the company would come out and repair free of charge. And provided me a discount. A+ for that. Would hire these 2 again to do work. What prevents me from the perfect score is the manager/salesman that came by after the fact. He came to me and tried to upsale me. Said I could pay an additional 8k for insulation and that my insulation was not good enough. I know that's not true cause my brother runs an insulation company and he did mine. And then they tried to upsell me 2k on a smell and allergy purifier. This was trashy after I am already spending a lot on a new unit. Don't do this Parker and Sons

I had 2 ac units installed by Parker & Sons through Home Depot 3 years ago. I paid ~25k for the two units with a supposedly spectacular warranty. 3 yrs later, I'm already paying $95 for a failed capacitor bc my 'industry leading warranty has a $95 deductible for any service call. I expressed my unhappiness that I was paying for parts this soon, but was basically told, That's the way it is. Then they had the audacity to try to sell me on replacing my other two units with the same system bc of how great it is. Yeah, no thanks...

The tech that came out (I believe his name was Darryl) was super nice and polite. This is not the first time I've used Parker and Sons so the only reason for the 4 star instead of the 5 star is because the office had a major lack of communication this time around. When they tell you the tech will be out that day to fix your ac, and something happens, the office should be calling to update you. When no one showed up and it was after 1 am, I had to call myself to find out what was going on, only to be told I'd have to wait for a call until later when the main office opened. I never got a call and had to keep playing phone tag until I got the call from the tech that he was on his way.

High quality work, everyone was super friendly and responsive. Cody did an amazing job and explained everything in an easy to understand manner and he was out at the job early on a Sunday after calling late Saturday to schedule. Very impressive!

Tyler R and Kalieb J were fantastic,Thorough and informative.We had work done by another electric/plumbing company..and it was an expensive, disappointing nightmare. Parker and Sons have renewed our faith. Everyone we have dealt with has been wonderful. We highly recommend them!

I have used P&S for several services and they have been prompt to getting a service scheduled. Their technicians have been knowledgeable as well as professional with their service calls. Repairs were done well. I would definitely continue to use the company for needs.

If I could give them no stars I would…..Worst Customer Service Ever and I don’t think anyone in this company has a clue what’s going on. I have been with Parker and Sons since 2020 and they have always done a wonderful job up until NOW…… We had our routine yearly maintenance scheduled in May and they called and asked us to move it so they could service people who didn’t have AC. This was totally not a problem and completely understand as we had working AC. We had our maintenance checked Thursday morning and after the guy left two hours later it stopped working. It was working fine before he touched it. Now I can’t get anyone back to my house and just keep getting told someone is coming…… I suggest stay far away from this company and find a different one who treats their customers with respect. They are your Average Joe.

We had a urinal the church that we attempted to repair and it kept running. I called Parker & Sons and was able to get an appt for the same day, this was great!!I was a little taken back by the pricing. When looking for the part online, from what I found it was about $200, Between the time they arrived, got the part and left was about 2 hours....and the bill, over $1000!!!! So labor was over $800?????I asked the technician for a breakout of the parts and labor and was told the system just gives him a set price for the job.

We had a toilet clog in the middle of the night. We called Parker and Sons. They had someone out very quickly. Dwayne was very courteous and efficient in fixing the problem. It was great that he lives locally, as we're in a smaller but growing community where it's hard to find good help. We're very satisfied.

I called Parker & sons because I had no hot water. They sent someone the same day thank goodness! Kevin came early and was very professional and knowledgeable. He explained what he was doing every step of the way. I’m SO glad I called them and won’t hesitate to call them again for any plumbing issue I have!

Your sales rep was very polite came back twice on the same day the installers were very personal they answered all my questions they work with me on the old units they explain to me exactly what they did and why they did it very professional they cleaned up or the scrap and stuff that they had I do recommend them to other people that I know actually a friend of mine was here and she actually canceled another company to go with your company on $11 a month twice a year service

Technician Isaac W and his help arrived within the time frame I was told and completed installing a new water heater in my home in about two hours. The completed work looks professionally done and area cleaned up nicely. Any questions I had about the installation were answered and information about warranties and care of the new product was given to me.

As so many of us our experiencing, my AC unit went out. I contacted Parker & Sons and they took care of my replacement unit next day! Each member of the team, from William who provided me with a quote, to Rebecca who worked with me in the late evening to get scheduled, to Abraham who completed the install, were kind, efficient and understood my urgency in this heat. I want to thank them for their professionalism! To top it off, the new unit cooled off the house in no time and will hopefully last many years to come. Thanks Parker & Sons—you have my gratitude and recommendation!

****Update****: Management from Parker and Sons Electrical division reached out to me and made this right! They sent Tyler Richardson, one of their best electricians, out to inspect the work and correct any deficiencies. Not only did he correct some deficiencies, he found a few issues that were not seen before. What a professional. Parker and Sons also sent out an incredible drywaller (George) to patch up the holes in my ceiling like they had never been there. They showed up at the agreed time and communicated every step of the way during what was a very quick repair. I would have rated this work 5 stars if they had sent these professionals out the first time. Really happy with their work and it seems like the technician I got was an anomaly for them. Thank you.****I called PARKER & Sons to wire up a 4-wire stove outlet. They were initially very responsive, but when the electrician showed up and evaluated the job, he stated that he needed someone skinnier to climb in the attic so the job was postponed a week. The next week my technician shows up again by himself. When I asked where his help was he told me that he should be here. The helper never showed up! The electrician struggled through this wiring job for about 9 hours and finally got the plug installed, but not before cutting several holes in my ceiling which their drywall department will now have to fix. This means another day of my time sitting with drywallers…not happy. Not likely to use this company again.

Funny, now it's my responsibility to get the neighbors' info for them. They could've just taken my address when I called the first time. I'm not looking out for my neighbor, I'm staring at all the trash they left in front of our house!Replaced the neighbors A/C units and left all the trash in front of our house. Called and was basically told they'll get out to pick it up when they get around to it.

Our A/C was making a strange noise and before the AZ Summer really set in we called Parker to check it out. Jason arrived and found something very minor that was likely causing the noise. To be sure he performed a full diagnostic test of the system and verified everything was working correctly. He fixed the minor issue and we are back up and running with the peace of mind that our A/C is ready for the summer. No upselling, just a very professional experience.

My tenants reported that the AC was not working on a Thursday. My home warranty company contractor would not be able to get out until Monday to look at it, they said, we don't work weekends, even though their website says 24 hour emergency service. Since the weekend weather forecast said temp's above 105F I called Parker and Son's. They were out that afternoon. The compressor was shot so we needed a new AC. It was installed and working the next day. Way to go Parker and Son's.

My service was under English name Josie DeRooThey were amazing they’re very informative n professional. Within 15 minutes we had our air back on !!I will definitely use them again in the future we will only Use Parker N Sons. Very trustworthy.!!!!

Review of Parker & Sons yearly service:Paul was honest, efficient and cheerful, when he came to change our reverse osmosis canisters. I will request him next year! *****This was the opposite of my experience a month ago when the guy who came to service our air conditioning showed me a bogus picture of “dirty coils” and tried to sell me a VERY expensive cleaning. No stars 😾

I really wish I could have a more positive review. They were professional and the tech was extremely nice. However when their website states the following “ Equipment Evaluation and CleaningOur Trust Certified® technicians check your air filter, coolant levels, condenser coils, drains, and evaporator in addition to looking for smaller, less obvious problems that could surface in the future. We also thoroughly clean your system to rid it of the dirt and dust that accumulates and often contributes to breakdowns. “ AND then they quote you $1100 to clean your coil and evaporator, you know you’re getting taken advantage of. I’d find a better option with more value. I don’t know which part of the “cooling system” they cleaned… Maybe the outside metal plate?

Armondo made my new (old) mobile home complete by checking all the electrical issues. Plus he had the patience to explain all he did so I could understand. He represents the image Parker and Sons want.

When I got home from work, I realized that my A/C wasn't working. I called Parker & Sons at 3:50pm and was put on their standby list. The technician was at my house at 4:35pm and my A/C was working again at 5:05pm. Only 1 hour and 15 minutes from placing my call to having my A/C fixed. I am extremely happy with the responsiveness, professionalism, and service that I received from Parker & Sons today. Thank you Parker & Sons.

Jesus was very professional and knowledgeable. He came when he said he would and got the job done right. We will definately call Parker and Sons again.

Codey Conrad came out this today to repair our AC after is had quit completely. He went much more than above and beyond to make sure that our AC was repaired. He informed us every step of the way of each issue that was happening and he gave us our price quote even before he started working. We inquired how long it would take to get the work completed an the said that he was going to fix it right then. Within an hour, he went to get all the parts he needed and he had our air up and running again. He was very honest, so polite and truly cared about the work he did for us. He is a true asset to the Parker and Sons team. I would recommend Codey to anyone that needs to have a technician come to their home. If I could give him more than 5 stars, I truly would. We will never use any other team but Parker and Sons.They truly care about taking off their customers and still know what true customer service means.

I went with Parker and Sons because they are a well known air conditioning company that I believed would provide their customers with the best service. I was extremely disappointed when my $18000.- 3 year old unit already went out but what was worse is that I had to wait 6 days for it to be serviced. Each time I called I was handled with disregard and excused with extreme heat being a reason for the delay. I was told that the required service plan would mean I would be first to receive service and that if I didn't purchase their annual service plan they wouldn't even schedule me for service. I can assure you that was not explained at time of purchase. During one of my calls to check when they could come out I even asked to speak with a manager to express my concerns but was told that she couldn't connect me with one. I will not recommend this company to anyone let alone my family and friends because I feel like they are only interested in selling their products and service plans but not about the actual servicing after they receive your money.

I have been using Parker & Sons for heating, cooling, & plumbing needs for many years. I have always been impressed by the professionalism, work ethic, and quality of work of the technicians. They are always very courteous, and respectful of property as well.Recently during an annual plumbing maintenance appointment to flush out my water heater and replace the anode, other issues come up that needed attention. Improvements were made and replacement parts were installed where needed. In addition, I brought up problems in two of my bathrooms that had been an issue since prior bathroom remodels. The technicians, James “Jim” Followay and Dennis Supernaw, were tenacious in troubleshooting the problem and determined the problem in both bathrooms were due to defective cartridges that had been installed during the remodel. They encouraged me to contact the manufacturer for replacement parts as they were pretty sure that the parts would be still under warranty. They were correct. I received one part a week and a half later and the second part took 3 weeks. I contacted Parker and Sons to ask that Jim and/or Dennis be assigned to come back for the install of the parts. Jim came back out the next day. He was only able to install one of the parts as the other was the wrong part. I contacted the manufacturer’s customer service representative again. She had determined that while I needed a cartridge for one of the bathrooms, I only needed a converter for the other. She was adamant that she was correct. Luckily, Jim was still present and interceded with the representative and successfully convinced the her to send another cartridge. The correct part was received within a week. I contacted Parker & Sons for another installation appointment. Both Jim and Dennis came. The part was successfully installed and all is well with the plumbing in my house.There is another thing I want to comment on. On the day of my original service, the subject of a recirculating pump came up. After it was explained to me, I had them install one. I am so very impressed and pleased with the amount of water is saves - especially with 2 of the bathrooms being at the other end of the house from the hot water heater. With the future of water conservation being what it is, I very highly recommend this product.My special thanks to Jim and Dennis for their perseverance, patience, and positivity. They were a pleasure to interact with and are outstanding representatives of Parker and Sons.

We had to shut our water off due to a problem with our soft water tank. Their technician was able to arrive hours earlier than scheduled which was great considering we had no water. Their tech Joshua was wonderful, he was very knowledgeable and personable. He fixed our problem and gave us a good deal on some new equipment. He said if we had any problems we could just give him a call. Overall it was a great experience.

Cody is an awesome professional! He called when he was 30 minutes out and informed me of his arrival time. He explained everything they were doing in detail with pictures. He got the work done in a timely manner. He ended his visit by sending after pictures and by giving me his business card. Very professional.

Parker & Sons were contracted to replace 3 central A/C units, their furnaces, etc. I was assured that the job would take 1 day and be completed in 10-12 hours. The work began at 7:15 AM and ended at 1:45 AM the next morning, 18 hours after it began. An estimated 4 hours of work is still to be done. The 3 new A/Cs are up and running, but the long day was a nightmare, especially for an 82-year-old. There were acceptable stopping points as the work went on, but the Parker employees insisted on continuing. I see this as an abuse of workers and of me as a customer.

Had an issue. The gentleman came but the problem I spoke of wasn't doing it at the time. About 20 minutes after he left, it started again. (Ac unit shutting on and off). I took a video of it as proof I wasn't making things up. I called the office and the guy turned around and came back. This time he seen what it was doing and said that it's not normal. Now he's checking other things to get to the bottom of this. (As a side note...he's the 4th person to be at our house in the past week, and we already forked out almost $600). We just want some cool air. 🥺

Our experience started 7/6/23 as all others, when you call the rep. on the phone was courteous and provided information I needed to make a decision. I needed someone to come out and service my Mothers A/C as it was not cooling as well as it did when Parker & Sons installed it about 3 yrs ago. I was told if I wanted it serviced, they could not come out until August. My mom is elderly and not in good health. The Rep. informed for $79.99, I could get someone out the next day. I agreed and someone was there the next day on 7/07/23. The tech was friendly and after inspecting her unit he gave a estimate of $350. to $700, because if it need freon that was $350 a pound. I agreed I thought because they installed her unit they had to service it. The Tech. rescheduled for 7/10/23 I made arrangements to leave work early so I could be at her home when the tech arrived. The tech could not make it as I was informed by a call from a customer service rep after waiting about 3 hours. She rescheduled for next day 7/11/23 again I made arrangements to take time off of work so I can be at her home as well as check to ensure it was safe for her to be in her home. The customer service rep assured me that the Tech would be there between 12-4, I called on Tuesday, at 3:30 to get an ETA. The customer rep. assured me that they would arrive shortly. I waited 2 hours before I called again to inquirer about the Tech I was giving the same information about them being on their way. This was pasted the 4 hour window as it stated in my follow up email at this point I was frustrated and demanded them to be here in ten minutes or I wanted them at 8am the next day. Yes another day in a home that was in the mid to upper 80s I did bring a room AC over after the first day as I was never offered this as a service. At least my mom had a cooler bedroom to sleep in. So once again I took a 4th day off, our window for 7/12/23 was 8- 10am. I am not sure what I was expecting but once again no one was at her home.Parker & sons do mirror their commercials, all make believe and comical. I did find a different company that was prompt, and was able to fix the AC issues that same day that we waited for P & S, too never to show up. I hope this information will help you make a decision to find a service provider that will be reasonable and prompt. Also it was less that $200 to get my mothers AC working and not the $700 we were expecting to pay.

Parker and Sons was very helpful, professional and responsive. The company that installed my AC unit last year couldn't come out to fix it and we couldn't stay in our home because of the heat. Parker and sons came out the next morning. Jimmie king was very helpful. Nice, professional and figured out the problem quickly and had my AC fixed right away. I would highly recommend this company and am very grateful that they had my house livable again by the next afternoon after it stopped working.

Tim was very helpful in providing detail with the issue I was having. He was knowledgeable and gave me advice when asked. I think Tim went above and beyond in this job. I would recommend him and Parker & sons to anyone for plumbing needs.

As much as I hate to admit it (…my wife likes to make fun of me for doing it…) it’s generally a common thing to procrastinate. I did just that. My procrastination lasted about six weeks until a Parker and Sons water notification alarm tool alerted me to the fact that I had to fix the problem NOW. I made a call to Parker and Sons and was immediately scheduled for a same-day inspection and potential repair. Fast forward four hours, my service advisor Josh arrived, and following his inspection and bid, he proceeded to take care of not only the removal and installation of my leaking kitchen faucet, but he also inspected my two year-old water softener/reverse osmosis system, and even took the time to walk the perimeter of my home to inspect my external faucets as well. When he was finished, he cleaned the area he was working in and let me know that he was done. He walked me through everything that he had done, and took the time to show me how he had updated the positioning all of the hoses underneath my kitchen sink for a more manageable experience. I appreciate the service that Parker and Sons delivered by having their service technician come out. Josh specifically is the reason that I am writing this review. I called the office following my excellent experience and requested he be listed as my preferred technician. I will continue to make Parker and Sons my first call on all of my plumbing and HVAC needs!

Michael Z was professional, friendly and helpful! I greatly appreciate his services fixing the under ground leak at the faucet at my Mom's place. If there is any other issues with plumping, we contact Parker & Sons for business.
Thank you!

Customer service was excellent! Great professional service! Repairs were done same day. I’m glad I called Parker & Sons. I recommend them 100%

Unfortunately our experience w P&S was disappointing. I called to set up a service call for AC repair about 9:30AM. Was sold a service agreement off the bat before scheduling the call. The time frame for service call was set for 2-6. No one called or showed up after waiting all day in the heat. We called at 6:45ish to follow up and their excuse was it’s hot and our tech is busy and has to take a dinner break so our late night guys might show up later. They weren’t willing to remedy the appointment time by making calls and getting someone there and said we “can’t” do that. Selling me a service agreement in the first couple of sentences should have been my clue in the morning? Someone did call about 11:00pm that evening but by then I had already called another company and they were out in about an hour. The fact that P&S didn’t try to make it right and get someone there at 6:30 and only had excuses was disappointing. The attitude in the tone of the schedulers was less than helpful and condescending. I hate to write a bad review as I had great hopes to have our problem resolved but didn’t turn out positively. We also live out of the Phx area so I called P&S because of the commercials I see on TV about how great they are. Maybe for some they’re awesome but our experience was disappointing and I’ll stick w smaller local businesses referrals in the future.Edit: After submitting this review P&S made it right and worked it out to get there promptly the next morning and diagnosed the issue and put in a temporary fix w no charge.

My experience was terribly unfortunate. I called and made an appointment for a specific repair, as soon as the technician arrived he tried to upsell. He definitely was nit understanding what I wanted done. During the repair he was on the phone talking to someone. The repair took him forever because of him talking on the phone. I have previously used Parker and sons happily so which is why I called them again. But, with the poor service AND lengthy service since he was on the phone I will NOT be using Parker and Sons again. Oh, and his name was Daniel...

Big Shout out to our new friend& Plumber, Brodie Chavez. Brodie was on time, professional, insightful, respectful , explained every aspect of needed plumbing work, cleaned up after himself. Our whole family was impressed by his work and attitude.Thankful we were able to have another great plumber experience from Parker & Sons.Thank You Brodie !!!

After calling Technician arrived early, which I appreciated. He was courteous and completed the inspection in a timely manner. Was very pleased with the experience. Will use Parker and Sons for future needs and would recommend to friends.Joe Smart

I had Anthony Martinez from Parker and Sons out to my house to flush my water heater and fix a kitchen leak. He was very friendly, efficient, courteous, did excellent work, and offered helpful suggestions. I will look forward to having Anthony as a technician for any future plumbing work. I find all the technicians I have used from Parker and Sons, whether it is AC, Plumbing, Electrical, or Water Softener work, are courteous, efficient, and do excellent work.

They were so awesome, really helpful explained everything, prices are fair no more than anyone else but the quality of the work is awesome, we worked with I believe his name was Jacues. Dude was amazing honestly I would just ask for him by name if you can I will for anything else I need. I’ve used parker and sons for my business also and they were equally amazing so no reason to expect anything less than 5 starts from these guys

I walked in to home depot on 51 Ave and baseline looking for a small split ac unit for my mom's home because she is living in a house with no cooling and I was approached by a Parker and son's associate that appears to be a home depot employee saying they do installs. He signs me up for a estimate because I need this unit installed asap but then I get a call from Parker and son's a week later telling me they do not install home depot units and I would have to go thru them completely and buy their unit wich they quoted me a minimum of ten thousand dollars not including labor. The unit i was looking at at home depot was only 1200.00. Now I wasted a week waiting on them and have to go back to home depot and start from where I was before they gave me their fake marketing scheme. Thank you for that...

Luis Soto came promptly to our appointment to have a water softener inspection. Luis gave us a thorough explanation about how the water softener and RO works in our home. He even gave us a lesson about how our whole house/landscape water system works. When I told Luis that no previous inspections ever shared so much knowledge, he did admit that he does quite a bit of self-study to keep up with new technologies/advances in water softeners. He did find evidence of a deterioration of our softener beads and recommended we look into replacing our 13 year old softener.

I was given a time if 10-2, for two houses that were supposed to be done by the same crew back to back, but started getting calls at 6:30 asking if they could show up. I explained it wasn’t possible because I had to work and the first property was a rental, and time was coordinated with the tenant. Next thing I know there are two crews one at each house at 8:00. This put me in a terrible position at work and with my tenant. To top it off, they did t have all the materials to finish the job at my rental, and I had to work with tenants for them to come back the next day, but when I called to confirm the time, there was no record that the work wasn’t completed. What really got under my skin, no sympathy from anyone I talked to about the timing issues, the answer I got was basically prior jobs cancelled so they were showing up no matter what…smh.

My tech was wonderful and everyone I talked to on the phone was kind. It seemed like all invoked parties were not up to date on my case. Very friendly service and responsive. I have to say that the whole process took 3 days and was very stressful and frustrating. I am talking about this issue only. I’ve been with Parker and sons for at least a decade so am overall happy with their work

We are on their family plan and our A/C went out today. The compressor finally came on but it is not blowing cold air. I called to get their emergency service and was told sometime tomorrow. I understand it is hot but they advertise 24/7 service in minutes not days. Looks like that is not true. I told the guy on the phone to cancel our plan and he refused. Prior to this I got a water softener quote that was 3 more expensive then other companies. We went with Clear Choice and love our new softener

Victor was very professional, efficient and clean. We have hired a handyman in the past for minor plumbing repairs, but generally they have to come back to the house several times for one reason or another, and the result is not great. Parker & Sons had everything we needed and got the job done right. I would hire them again.

My unit was drawing too much power on start up and ended up damaging the battery. Luckily the unit was still under warranty and it was a simple fix. An option was presented to me during the maintenance that would keep the power draw within manufacturer recommendations - key here is it was presented and not pushed - which I ultimately decided was the way to proceed. Can't stress enough how much I appreciate not feeling pressured about the decision.

When my air conditioning went down Parker and sons was able to get somebody out here in a timely manner diagnosed and repair the problem quickly. Kyle the repairman was very good about explaining to me what was wrong what he was going to do to fix the problem and recommend some maintenance issues to help avoid problems in the future.

The technician did a good job. He found a part that needed replacement and did so (my unit is just 4 years old, no matter who does the service they always find something to replace). I didn't want my unit to go out in the summer heat of AZ so of course I had to say yes. I need to learn about AC units, then maybe I can make an informed decision.

I had a rotary plug issue with a bath tub, and had Parker and Sons out to give me an estimate to fix it. The technician told me it needed to be replaced and quoted me $900 for labor without parts included. I told him no thanks and called another company for a second opinion. Their plumber came in and showed that a screw had fallen out of the handle, which I was able to get at a hardware store for $2 and replace myself.I don't know if Parker and Sons' technician didn't know what he was looking at, or if I being intentionally scammed, but either way, I'm grateful I didn't spend $1000 replacing a plug system that needed a $2 repair.

Woke up last Sunday to find out our sewer line was clogged causing sewage to back up thru toilets and shower drains. Called several plumbers advertising emergency service. Only Parker & Sons called back and scheduled service that afternoon. Pablo actually showed up latter that morning, diagnosed the problem, gave us estimate and completed the job by noon. We appreciated P&S professional service in our time on need. Great job Pablo!

Had a problem with our water softener. We called Parker and Son to have Dan Webb find and repair the softener. Dan is the top of the line repairman. He is very thorough and very knowledgeable. Dan found the problem and repaired it quickly. It’s working beautifully. Next time I’ll call Parker & Son I will request Dan Webb, you can’t go wrong.

Very thorough inspection and service of both of my AC units. Our technician Clemente was outstanding. Wry happy with my service and relationship with Parker and Sons.

James and James exceeded my expectations. They were very professional and knowledgeable installing my tankless hot water heater. I would highly recommend them and Parker and Sons to anyone.

Parker and Sons came out on a Wednesday evening, did a thorough inspection, gave us a quote and installed a new AC unit on Friday. The estimate was clear (we knew we needed a new unit) and there was no attempt to upsell or over scale what was needed. The installation crew was on time, neat, informative and polite. I highly recommend Parker and Sons.

Had a technician named Paul come out for an electrical problem, and he was straightforward and very knowledgeable. I also like that they don’t know their next job until they are done with yours. That way they can focus on the task at hand instead of rushing to get to the next job.

I had about 80% of my electricity go put over the weekend, so I called Parker & Sons for an emergency service call. They were able to send someone quickly. Jorge was great. He figured out what was happening and explained it to me. He repaired the damaged parts in my electrical panel and contacted SRP, as the initial issue was with the main line. He waited for SRP and ensured that was in process before finalizing the service call. Jorge was professional and pleasant and took the time to explain. I felt confident he knew what he was doing and was making sure my panel was safe.

Our service tech, Nico Rogers-O’Reilly, could not have been more competent or nicer. He was very well informed, answered all our questions, and helped us make our buying decision.

I called Parker and son today because my thermostat went out. And ask them if they could come out and replace it. They said they could not come out because my air conditioner was too new. Do not use this company. Never have I ever heard of such a thing. I will never recommend this company to anybody or ever use them.

I called Parker and Sons when our AC went out 2 weekends ago. We ended up having a different company who could get to us quicker (just luck of the draw with all of the calls we made that morning) so I had to cancel them coming out but still am part of their monthly VIP program. I had to call in for another reason this morning and spoke to Audrey who is the kindest human you will ever meet and she went above and beyond with me! It's rare to find a company full of good people. Five stars all around, will use them not only for AC but for the other services they offer as well.

Had them come out to give us an estimate for a r/o and water softener installation. They were quick to come out for the inspection and job was done within the week.No mess left, answered all of our questions before and after installation. Would definitely use them again.

Parker & Sons is an amazing company. The technicians are professional, respectful of your home, and won’t leave until it’s right. Tyler and Freddie were awesome technicians who seemed like experts at putting our chandelier, pendant lights, and coach lights outside. We mistakenly believed we could do this ourselves but seeing how hard the Parker and Sons technicians worked to make it perfect and left no stone unturned we will be repeat customers. The price that they charged was worth every penny knowing that my lighting fixtures were installed perfectly! 10/10!

I used parker and sons for a brand new AC installation as my old AC unit was old and cheap breaking down every 6 months. Nate came by and gave me a free estimate which I felt was a good value based off of the other estimates I received. I ended up choosing them with some really good home Depot financing options they offered. Installation was easy as they were flexible and communicative. The only thing I did not like was the point of sale at install where the installers offered a few more add ons including coil protection, AC filters and surge protectors. The reason I did not like this was I felt like these should have been offered at the estimate vs at install making it feel more like a pressure sale. Other than that everything was excellent.

Fast polite service. We just had to call them out for the second time since May. Both fit two different issues with our AC. Cody showed up at 9pm and quickly found the issue and was able to order the replacement part the next day!

Veteran Jay, our plumber, provided the best service imaginable! Great communication, prompt, friendly, and solved our problem that other plumbers could not. Absolutely fantastic, thank you so much, Jay! Highly recommend!!

I am very happy with the service received, my AC stopped working; I called Parker and sons they were very kind and were able to schedule me the same day, and got my AC going again, the price were reasonable and their tech very knowledgeable and professional. I would definitely recommend them.

I needed an electrician at 2 AM and I called 5 different 24/7 emergency electrician companies. Only ONE of them returned my call and sent a professional out to my home. Andrew was fantastic not only with his communication about helping me and when he would arrive, but he is also a true professional when he arrives as well. I am a new home owner (only two months) and did not have an electrical, AC or heating company that I would trust to call, but I do now. They have earned all of my business for any of the above needs as long as I live in the valley. Thanks again Andrew for coming out and helping me out and taking care of my problem.

Really professional and knowledgeable. My AC went out. The AC guy from Parker and Sons said that the unit was not receiving power and that an electrician would be needed. Luckily, Parker and Sons has a network of electricians, and one came to my house at midnight and got the breaker replaced and the AC running. It's great that I called Parker and Sons because they had electricians in addition to AC people. Great service.

I like I can call any time of day or night if I have a problem. They are very knowledgeable. Our AC went out in night in summertime. They were out early next am. and we had new unit installed within a day. Very courteous and answered all our questions. Five star in my book.

Heat pump failed in very hot weather. Parker & Sons were there within 24 hours. There was a major leak in the coil. They made temporary repairs to get us through the day and night and replaced the heat pump with a new one the next day. It was a very hot day, but they worked very hard, in the attic, to install the new unit. The new system works perfectly. Thanks for the good service

They do cost more than planned but the service was top notch. Tech came out and explained what he saw thoroughly and answered my questions regarding issues. Went as far as to show before and after photos as well of the work. Feel immediate difference in my home!

Parker service was beyond excellent. The service repairman was fantastic. He worked Saturday and Sunday to get my system working. He provide a lot of knowledge and was entirely successful.

Robert Sabala was very thorough in his explanation of my electrical system as well as the need for surge protection. He offered future help and let me know he lives close by. Parker and Sons continue to impress me!

I think I was overcharged for labor on a part that was under warranty. $174 to replace a part that took 5-minutes to replace.I was also given a quote to add a fast start capacitor to help prolong the life of my heat pump. $660.90 to replace a $25 part.They did drain my hot water heater that was included in my annual service fee. This was very reasonable.Unfortunately, I’ll have to take my business elsewhere.

Alayna was awesome. Friendly and polite, took time to explain things. Replaced hose bib on a pipe that splayed while trying to remove the compression fitting that was previously installed. Pleased with her choice to sweat on a new connection so we don't have to deal with the compression fittings again.

We had a terrible burning engine type smell coming from a bedroom on the day of our BIG Grad Party so we needed someone out quickly.We call Parker & Son's requesting someone right away as we were afraid that our HVAC was burning out or there was an electrical fire.They dispatched someone to our house within the hour and it turned out our ceiling fan burned out. The tech removed it and put it in the garage.He was quick and put our minds at ease that this was the issue. He was very kind and answered all of our questions.We LOVE parker & son's as we have their HVAC service and will now use them for Electrical service too. Thank yo so much for helping us on a busy, but exciting day for us as we celebrated our son's graduation.

Zach was great. He walked in and introduced himself. Read the inspection report and did exactly what we needed to repair and close on our house.
Talk about on time professional and very knowledgeable. He removed all the aluminum wiring within the house and brought it back to code.

We had a serious outside main water leak! Had seen their add & called, Nice Tech came out same day, quoted price, signed for it. After tech got into job & needed a part, had to drive all the way back to town & back, fixed our problem, filled in whole & did excellent job!! Never new we had a problem! Thank You Parker & Sons. We will definitely use your services again!

I had a plumbing emergency and called Parker & Son's. The women on the phone was very personable and she got someone dispatched to us very quickly. Our service provider Matthew was quick, professional, and got the job done in a timely and efficient manner. I would definitely use Parker & Sons again and recommend them to others! Very pleasant and satisfactory experience!

These guys are a scam. They came out once because our ac quit working. They fixed it, but told us it was the wrong unit. We purchased the maintenance plan, but they never did maintenance. It broke again a month later. We have pets and a baby. It was 112 outside. We called in the morning, and by 4pm no one still came out. Called and was told we were not a priority, and that we could go to La Quinta inn... We have three cats a bird and two large dogs, which no hotel will allow. Called cool touch they were here in two hours. Got it working. Found out there was a deep motor issue wich is why parker and sons thought we had the wrong unit(coil kept freezing). cool touch fixed it, did the maintenance. We are all set. Very happy with cool touch. The guy was professional, explained everything and in a timely manner. The tech was also familiar with the system and work that had been done prior.

A very professional gentleman, respectfully put shoe coverings on. He did a thorough annual maintenance and recommended services, which I authorized. He was fast & efficient which I appreciated.

Kris was our tech and he did a fantastic job repairing our water heater lines / maintenance checkup. Really appreciate a great company that hires great people. Fantastic work!

Rob & Jack came to help fix our apartment outlets that shut down after the storms started hitting this summer. They were very professional, friendly, and made sure to clean up/vacuum once they finished finding/fixing the problem. They got it done relatively quick as well. They also came earlier than we had anticipated, which is always a plus. Will definitely consider using them again for future services!

Our installer, Andy was professional, friendly, informative and despite the myriad questions we posed, answered concisely and left us feeling confident that we chose well. The fact that it has Costco backing was a big plus/recommendation as we trust the company to choose their partners carefully.

So appreciated the great deal & the amazing communication throughout the whole process. Very thorough and took great care from sales, to installation, to completing trim/drywall! Thank you, Nate, Justin & Alfred!!

Thank you Sergio for your expertise and excellent service of the air conditioner, especially this time of year in the heat You went above and beyond and my family & I are so grateful!! You truly are an asset to Parker & Sons and definitely your expertise, work ethic & professionalism so valued!!

My sales representative, Matthew Pennington is Very professional and and well informed. He helped me pick the best unit for my house without trying to up saleme. The installers were on time and installed the new unit quickly. Parker and Sons may not be the Least expensive, But they may be the best. The new unit works very well and I would recommend them.

Had one of my air conditioner unit stopped working on Sunday. Called Parker and Sons and had the appointment scheduled on Monday. Ezequiel arrived around 4pm, he is very good and knowledgeable. Went straight to the job, got it done quickly. Explain everything and answered all my questions clearly. Would recommend this company and highly recognized Ezequiel.

So impressed with Bill, the AC tech that came and fixed our system. He took his time to really figure out what was wrong and once he determined what was wrong he replaced the failed panel, then took time, out in the heat, to make sure that it was the correct fix. Came back a second time because we had an additional concern and ran through our system again. He was very friendly and pleasant. Took time to explain things to my understanding. We would request him again if needed. Thank you Bill for getting us back up and running.

Alan was very good at communicating why we needed maintenance and then willing to demonstrate the improvement in performance we got after the work was performed. He explained what he was doing and seemed quite knowledgeable. Would recommend him and his company.

Ryan came to our house and did a checkup on our AC unit. I've been in the service industry for 45 years and want to say he was very professional and polite and really knew his business. I highly recommend them.

Very responsive company, made it convenient to schedule appointment. Was greeted by Alonzo this morning and he is the epitome of professionalism. Explained everything and showed me the issue I was having with my AC unit, fixed it of course and Was charged a very reasonable fee. I am definitely sold 100% on this company based on their people. Highly highly highly recommend, i'm extremely satisfied with their service.

Parker and Sons was super quick and responsive. They were able to replace my water softener and get our water to the house turned back on within hours. All service techs were extremely helpful and truly cared. Very pleased!

Tyler, the technician, was VERY helpful, informative, efficient, patient, professional and Definitely 👍 a dedicated employee. We will definitely use Parker and Sons for all future needs.Thank You Tyler.....Sharyn and Dave

Called for electrical issues in a home I purchased. They were able to schedule for the he next day. Logan and his crew fixed all of the items and were so professional, on time, and did great work. They may not be the least expensive but I I feel so confident in the work they performed and makes me feel extremely safe moving into this home. I highly recommend them.

Our toilet was not flushing. I contacted Parker & Sons to schedule appointment. Sent Royce out the very next day. Very polite & knowledgeable technician.
We signed up for annual membership. Thank you for quick service. Much appreciated.

I called on a Sunday & Ken showed up the next day around noon. As always, I was pleased to Ken, particularly on his day off. The problem was fixed within an hour to my satisfaction. Kudos. He had a trainee with him, John, who was personable, professional & will be a good fit in the company.

There was an emergency water break in our outside hose bib. I called to get a quick emergency plumber and loved that I spoke to a human. She was able to schedule a professional to our property the next morning. The associate Alex called ahead, provided a viable solution and was able to complete the project in a day. I know he worked hard and diligently. I appreciate the work and quick response from Parker & sons.

I’ve never realized how dishonest a once thought to be reliable company could be! Had a Parker and Sons tech come out to my house to repair our air conditioner. I was outside with my grandchildren when the tech who was on the roof looks over at me and says, “oh no, looks like the evap coils. There are very large leaks throughout.” He then spoke to me and my husband and quoted us $6600 to replace the coils. That didn’t seem right to me. I asked about just replacing the unit. He quoted me no less than $18000! He had me fill out an application for financing since we don’t have that type of money, causing a ding on our credit reports. He then asked us to sign up for their service plan which is $14.00/mo. I will be canceling this Monday. After he left I called another company referred to me by a family member. He came out and had my air fixed in 30 mins by replacing the capacitor for $180. I am so disappointed in Parker and Sons. I will be posting my experience on all social platforms, calling 3 on your side, Joe knows, and letting all my friends know about the dishonesty we experienced.

Paul did a great job at unplugging my shower drain that 3 other plumbing companies from my home warranty couldn't do. Charge was only $79.00 after putting out $720. out of pocket, for home warranty n camera n hydro jet.
Thank you Paul

Let me start off by saying they did fix the problem and got our AC going. Technician was friendly and got a right to the problem, let me also say I did agree to pay the $1026 to fix the problem. The technician had to replace a zone control module, just a small little motor. Technician was there for less than one hour which is fine. At the time I was thinking a little motor probably cost the company $500 or $600 bucks so the total cost of the job sounded about right. After he left, I went up in the attic to see the piece he replaced wrote down the make and model number of the component he replaced. I Did an online search and low and behold this little motor only cost $96, it was at this point I feel like I’ve been taken for a ride, not a good one. I feel like an honest price should’ve been in the $500 to $600 range for the technician to be there in less than an hour and a component that was $96, I can see doubling may be tripling the part to make money. I feel like it was about $400 or $500 too much. I will probably use a different AC company next time, hoping that maybe they’re a little more reasonable with me on their prices.

Joe was informative and patient. He answered all of our questions and helped us feel good about our purchase. We purchased a water softener with the chlorine filter. It was a lot more than our budget but after speaking with neighbors who had softeners and research we decided it was worth it. The installers Adam and Peyman were great and the gentleman who came back a few days later to repair drywall in our garage was great also. If you are looking for a do it all company they are it.

Parker & Sons were very thorough in checking my air conditioner for any issues. My unit needed cleaning & our technician took photos & provided options to me. I chose their Captura equipment be added to my 9 year old unit. It guarantees your unit remains clean for 10 years, & the equipment has a lifetime warranty. I liked it could manage the quality of our indoor air, & keep the allergens at a minimum. Our tech was very professional & pleasant. Fernando answered all my questions, & I felt confident about all the information he provided & his recommendations.This morning my air is running very quiet, & very chilly.🖤 I’m very happy with their service, & I highly recommend them!

Left a path of destruction. Insulation came out of every bathroom and bedroom vent on the top floor. Drilled 3 1/4 holes in our supply ducts for no reason. Removed all my sealing tape and left it all over the attic. Didn’t properly cut the caulk sealing the attic hatch so a chunk of drywall came out and now it will be a pain to seal. He told my Wife the lifetime K&N filters that are installed need to be replaced monthly in the summer time (instead of cleaning). He was here for 2 hours and had me pay with no inspection proof or work order showing what was tested and what the values were. I took the trash out today and noticed screws loose and missing on both condensing units. So everything he touched is worse than before the Parker and Sons van pulled up. I have no piece of mind which is why I like to do all my own work so this kind of situation doesn’t happen. I don’t have gauges and can’t buy Freon so I guess I’ll go get certified so I don’t have to trust another HVAC tech.

We have not had our generator installed yet....but just met with Charlie and determined what we needed for our home. He was such a delight to work with. Friendly, knowledgeable, listened to our needs, easy to communicate with, professional and just a wonderful person to work with in getting us set up with a whole house generator. Thank you Charlie! For helping us get the generator setup in process....and for being a new friend! What a different and wonderful world it would be if there were more people like you caring for people like us when needs arise. Can't wait to get our generator installed!

They were very professional courteous knowledgeable and connected I will regularly call Parker and Sons anytime I need plumbing electrical or appliance or repair work the are the best and work with and recommend the best for follow up work if that is needed. Which in my case… it was

Best experience I have ever had with a plumber! Lance Sherwood was absolutely amazing. And to top it off? He’s a heck of a nice guy. Thanks so much for your wonderful and thorough work! We won’t be calling ANYONE ELSE from here on out for our plumbing needs.

The technician Jim was very knowledgeable and helpful. He fixed the leak quickly and set up the company to do the drying and cabinet repair. Thank you much Jim.

Edger Rodriquez our tech along with his helper Jessie were very professional and worked very hard to get our AC unit installed. Edgar went out of his way to crawl underneath our home to look at something regarding the AC which he was installing and noticed and recorded a water leak which we would not of known about and that was really appreciated. For that reason we will be calling and setting up an appointment for your plumber to come out for various plumbing repairs we need as well. Our thanks to Edgar, Jessie and Parker & Sons for the next day service and all your professionalism.Thank YouJohn and Lise Chamblin

When is the voting for employee of the month/year? If so, my vote goes to Travis Richardson, this man is exceptional. Not only does he know the HVAC systems inside and out, he went above and beyond to ensure we were taken care of. Outstanding! Love Parker and Sons!!

Our technician Chris Kelly was very knowledgeable and took the time to go through the entire house to be sure we had no plumbing issues. We had let Chris know the house was being listed for sale. He did a thorough check of everything related to plumbing and offered good solutions for work that was needed.

Unfortunately I have to leave this review here….I had two confirmations for my appointment times of 8-10 by text and email. Then once that window past I reached out to the company to verify if a tech was coming. Monica said yes a tech would be out. I also recieved a call earlier to either pay the $70 or $13.99 for a membership. I asked if this was needed before a tech would come out and the rep said yes a payment is required before they would come out, even though they have not even diagnosed my AC unit yet! So, I paid for a membership. Then 2 hours past the window time I recieved a call from the tech he stated he cant come and sorry. He reported too many folks with A/C completely not running. I understandt fully them being priority! But next time just inform me earlier around my window time. Parker and sons needs better communication between techs and office staff. When I requested my $13.99 it was a hassle. They really wanted me to keep my membership. Why ? No techs are even available. Maybe techs need more support with the volume of work…office staff should be calling folks and informing them of the high volume or emergency calls earlier …I luckily got my unit looked at by another company.

Our new air conditioner decided to weirdly stop working this past weekend, which is never good during the blazing AZ summer. The person answering the call, Travis, was very professional and helpful. The person who came to service our AC unit was also very kind, professional, and timely. We will for sure use Parker & Sons for any future needs!

I had the opportunity to meet Eric while he was working on the water heater at my friends Bill's residence. During our interaction, he kindly provided me with his business card.This morning, I encountered an issue with my washer and dryer, prompting me to contact Parker and Son's Plumbing. Unaware of Eric's name at the time, I instinctively reached out to their reputable company. To my pleasant surprise, I was able to secure a same-day appointment.To my satisfaction, Eric himself arrived to assess the situation and conducted a thorough inspection. He promptly identified that my valves needed replacement, providing me with expert guidance on the matter.Considering my experience, I confidently recommend Parker and Son's Plumbing for their outstanding services. They truly stand behind their work, offering a guarantee for customer satisfaction. Should you decide to reach out to them, I highly recommend requesting the assistance of Eric.Overall, my encounter with Parker and Son's Plumbing and their representative Eric was nothing short of exceptional, earning them a well-deserved five-star rating for their remarkable service.Happy CustomerFeliciano AbadMesa, Arizona⭐⭐⭐⭐⭐

Chris and Jose did a great job. They checked for leaks and reset the toilet with a new wax ring to stop water from seeping under the tile. They provided options and were very professional.

Last year in the dead heat of summer we had Ethan Cardis as our technician when our AC went out. He was absolutely wonderful getting us up and running again. Today one year later he arrived to do our system maintenance. His services were once again superb. His customer service is outstanding and he is very caring and professional. Parker and sons should feel honored to have someone so wonderful representing your company.

A technician from Parker and Sons came out this past Monday May 15th to fix my AC that had stopped working. The technician was very knowledgeable and professional. He was absolutely amazing!!!. I would highly recommend Parker and sons as I have already recommended them to my family. I will be recommending them to my friends. I will use Parker and Sons as my regular maintenance company because of the experience I had. Thank you so much!!

I am super happy with Parker & Sons! I had an emergency problem with my air conditioner on a 107 degree day. My previous company said they couldn't help me. I called Parker & Sons, and two hours later, a new thermostat was installed and my a/c was working great! The service person was pleasant and professional, and explained everything he was doing. And the price was reasonable! I am so happy to be part of their family. And the man who did the work even took out my trash as he was leaving!

This is the second time this hat Parker and sons came out and assisted me with a drain clog. Both times a gentleman by the name of Dwayne came out to the house. My experience with him both times was hands down the best experience I’ve ever had with a contractor.

I made an appointment for tomorrow (no specific time), they called Me about an hour later and said they could be here in 30 minutes. I said, Yes please.Jonathan came and was very nice.I started their maintenance plan and saved 10%!! Get 2 free cleanings/ inspections per year and discounts on services, plus more extras.Parker & Sons.👍👍😊No Melvins here!

We have called Parker & Sons twice recently for separate plumbing issues that happened on the weekend. On both occasions they were able to schedule a same day repair and the plumbers were both quick to diagnose and fix the issue. This most recent time, Charles came by and was an incredibly genuine and good person and clearly a skilled plumber. Could not recommend more, especially with Charles on the job!!

I am incredibly disappointed in their total service! What started as a water leak became a major disaster. My home has a flat, built-up roof, and since Parker and Sons do not utilize jackhammers, they had to tear apart my ceiling and walls to get to the source of the problem. When I raised concern about opening holes in the walls and ceiling, Mike, the leak finder, assured me that my insurance company, American Family, would cover the repair work for the access points. Like a dummy, I believed him and did not confirm this information with American Family. They found the leak, a hot water line from the water heater. They also suggested a repair to the cold water line so we would not have to go through another similar repair down the road. I agreed to that, as it made sense. The cost to repair the water leak was $9,419.62. Once the work began, I called American Family and was told the repair work to the drywall would not be covered. To make matters even worse, on the home's exterior, they started cutting into the stucco, then realized they did not need to access it there, so Parker and Sons left the cut marks. When the plastic drop cloth was removed, a piece of my painted ceiling came off. The workers did not say anything or offer to touch it up. I assume they hoped I would not notice it. Parker and Sons then gave me a second estimate for an additional $1,400 for the drywall repair, which would not include painting or repair to the stucco. Paying over $9,400 plus an additional $1,400 and leaving me to find a handyperson to paint the access points, rebuild the cabinet under my sink, and fix the stucco leaves me in disarray. So, here I am, an 84-year-old woman with holes in my walls and ceiling and gashes in my stucco exterior. Consumers: find a company that can do all the work, not one that will leave you with access holes in your walls and ceiling and cut marks on your exterior walls. I would like to note, the men were professional, courteous, and punctual.

A/C had stopped sending out cool air. Called Parker and Sons . Told them our problem and they said out 10-2. Arrived shortly after 10 and had us on the road to needed Dr. Appointments in time. They are on my go to now.

Update****** July 17, 2023Our A/C stopped working the night of July 14th, a record-breaking heat day. I called Parker warranty, and they told me they couldn't get someone out until the next afternoon due to unprecedented demand for A/C service. While waiting, I was given timely updates as to when our technician Andrew Gonzales would arrive. Andrew arrived about 7 pm and even though he had been working steadily since 6 am, he was cheerful and ready to resolve our problem. Within 15 minutes, Andrew had our unit blowing ice cold air. He waited until he was sure our A/C was working properly and advised us that he’d be back the next day to install a factory “fix” to ensure our unit wouldn’t shut down again.I was blown away by Andrew’s professionalism. He’s highly trained, courteous, and confident. Undoubtably, Andrew is one of the many reasons why Parker & Son continues to lead HVAC industry in Arizona.-------------------------------------------------------------------------------------------------------Considering the multitude of HVAC dealers to choose from, it's hard to decide which one will not let you down. I chose Parker and Sons due to many five star reviews and their long-term partnership with Costco. After making an appointment, Adam came to our house and made recommendations and estimated a replacement cost for our HVAC system. Adam is experienced and professional. He answered our questions and found the perfect system for us. He promised installation within 48 hours. Adam handled all the paper for product registration, rebates from APS and Costco and all other documentation. All I had to do was sign the contract and Adam did the rest. On our appointment date, the installers, Rito and Jesse arrived exactly on time at 7am. The entire HVAC system was installed in about 8 hours. Rito and Jesse were courteous and professional at all times. Our units and parts were delivered on schedule, Noise and dust were minimal and clean-up was amazing. By looking at our house afterwards, you'd never know we had a major project completed. Our system works perfectly and we're 100% satisfied. I highly recommend Parker & Sons.

Parker and Son's replaced by AC unit 6 years ago, I have had them maintain it since.This weekend it stopped blowing cold air - I called them Saturday and explained that I have no AC and 3 children at home, they said the soonest they could come is today- Monday between 10-2. Well it's 9PM and they never came, no call. I called several times today and we reassured several times they would still be out today. But no, I was left suffering in the heat waiting for them.I could have made other arrangement for me and my children, but no- I waited ALLLLL day for them in a house with no AC in 112 degree weather, without even the slightest curiosity call. What kind of business does that?!When I called the answering service after house they said some one would contact me, still no call. I called back and now it just rings.These people are crooks. They take advantage of single mothers with children at home and don't care at all.

When I had a leak below my upstairs shower, I was able to get a same day appointment with technician Dave Mounts. He was very professional and friendly. He even inspected all of the connections in my house and cleaned up the work area. He did such a great job that I had him come back to replace an old toilet. I would highly recommend him and Parker and Sons to anyone.

We noticed our water heater was leaking and no hot water in house Wed. evening. I call Parker and Sons Thurs. morning and had a new water heater operational by lunch time. We also had a circulator installed so that hot water will quickly arrive at all faucets; this will save on water usage by not waiting for hot water to arrive. The installers were friendly and informative and discussed with us all options available without pushing a sales pitch. I am very happy with our results and highly recommend Parker and Sons.

Here we are 3pm, 112 degrees and the A/C went out. Just replaced the unit. Called Parker and Son's since they installed it. Very quick response.Raylynn found the issue, a bad connection shorted out. Nothing they did originally, it was in existing wiring. Raylynn cleaned up the connections, made sure all was good. Grant the election followed up. He checked everything and was confident all would be good. We were back to cooling. Our biggest thanks to Raylynn and Grant for the professional and courteous service.

The technician was so professional, and genuinely a kind person. I was stressed out. He made me feel comfortable. I will definitely use him again. I will tell everyone that I know just how great Parker and son's Plumbing is.

Jeff was the best tech we had so far, don't get me wrong the the parker guys are awesome. Very personal about there job and what they do. Jeff found a small problem with a Simi new hot water heater. Now fixed no potential problems , Jeff had a great attitude, loves his job and the company . That's why parker and son does all my home repairs, and has for 10 yrs.

Mike Z did an excellent job. He was prompt, professional, polite, personable, and efficient. We’re extremely happy with his work and if we need any more plumbing services, we will request him! Highly recommend Parker and Sons. 😀

Chris was awesome! Not only did he arrive on time and do a great job repairing my washer machine water flow valves. He and my son carried the old washer to the garage and connected the new washer.That's great service for the price!

The service was fast, high quality, competitive pricing. My Technician name was Daniel he was amazing. I was given a 4 hour window. However, he personally called me me 3 times to let me know when he was heading his way, when he was on his way, and when he arrived. Outstanding service 10 stars.

We love Parker And Sons, we actually switched when we had an emergency and they were able to come out, no problem, in the wee hours of the morning. We’re thankful for them and they will continue to be our go-to for our home needs!

Joel was very polite. He thoroughly explained what he had done. After explaining the advantages of having the coils cleaned, I asked Joel to clean them.I checked toilet repair in error.

I am posting this review about Parker & Sons. I am in a dispute with them over being charged for a subscription service which I never signed for! After several months I realized I was being charged $20 a month plus another charge of $89 for which I have no idea! Of course I put these charges into dispute with my credit card company. I also had to cancel my card so that I would be charged more! I contacted them and was assured the matter would promptly be taken care of. It was not. I pay my bills routinely and have a FICO score of around 800. I just hope Parker & Sons will resolve this issue and not further tarnish their reputation. If they do the right thing then I will remove this complaint.

We called at 6pm for an air conditioning unit that was not blowing any air. We were told we would get a call back about when someone was coming out. We never received a call and instead called them again at 730pm. They said we were on a list and next for the technician. We called for a third time at 10pm and we’re told we are next but cannot give a time estimate. We waited over night and no call came through. We called back at 5am and the call center representative was rude and unhelpful. He said the company closed at 630pm and didn’t know who we were speaking with all those times. He offered no resolution and told us to call back yet AGAIN at 630am. The company is a fraud and will not help in an emergency. The 24 hour help is nonexistent and not a real thing as advertised.

Paul & Josh did an excellent job on plumbing inspection at our home. Discovered leaking water heater and sink valves that need to be replaced. Both caused by too much pressure in water lines. They recommended water heater replacement and pressure tank installation. We did those items as well as installing a leak prevention system on water heater. Paul explained the work to be done and the cost. They answered all questions we had. The experience left us feeling safer in our house. They completed the work in a timely, professional manner. I highly recommend Parker & Son’s to anyone needing home plumbing services.

Tyler and Frank did a lot of fixes from an electrical nightmare from a previous electrician. The previous electrician I had hired, didn't not know what he was doing. Tyler was very knowledgeable, figured it out. Used his expertise and his helper Frank and got the job done. I give them an excellent rating. I feel safe knowing that all my electrical repairs are of quality work. I highly recommend Parker and Sons. Thanks for saving the day.

I had my ac replaced last October, so at the bogging of the summer I wanted to ensure everything was working correctly. I sent Parker emails and phones to see if they offered any services to inspected the ac after installation. I’ve heard nothing from them it’s like I never purchase anything from them. After services is really bad.

Parker and Sons Service Technician, Alan Dotson, was on time, friendly and professional. He was very thorough in his inspection of my AC units for their routine maintenance. Answered any questions I had. It's not often that you come across an employee that really likes the company he works for and his job and it's reflected in his outstanding performance. Great Job!!

I really wanted to be impressed by these guys with all of their 5-star reviews but I feel very taken advantage of. My AC went out overnight and the house shot up to 94° by the next afternoon. We had a tech visit us from 6:17pm to 6:47pm (exactly 30 minutes, according to my video door bell) to ultimately replace our AC unit's capacitor. It cost $414, and the MAX price for ANY AC capacitor (not including their very likely bulk discount) is around $14 on Amazon, Lowe's, Home Depot, etc. For those keeping score, that's about $400 in labor, or $800 an hour! Are you kidding?!! Their customer service was great, so great I even signed up for the monthly subscription, which got me an $80 discount on the visit. But I can't justify $800 an hour for work that I could have done myself for $15 based on the sole fact they have great CS. Really disappointed, I feel robbed.Edited to add: Also, I never signed off on any work before the tech (who was great otherwise, so friendly and knowledgeable) went ahead and did it. Had he shown me it was going to be $414, I would have Googled the part and looked up a YouTube video on how to replace it. The whole thing just feels gross.

Plumber was great! Did the work fast. Friendly from the customer service to the plumber. Four stars was due to the cost. It was expensive! The plumber chooses from a menu of items so there is no wiggle room price is price. Set before they start.

Travis Rayburn came to service our house after we had a plumbing emergency with multiple backed up bathrooms. He was great, helped us locate our clean outs and was able to help clear our lines. Very professional and got the work done quickly. Even booked us a follow up. All in all, a very good experience.

If you need great HVAC service from Parker and you live in East Mesa ask for Jordan Connor. Jordan was wonderful, kind, patient and explained our tune-up, provided many photos for our service records and installed an UV system within an hour. We are looking forward to seeing him in the winter for our 6 month service check and review.

Dan was able to come out within 30 minutes of talking to him and once we decided on a water softener system he was able to schedule same day installation. Angel and Louis came out by 1:00 and were done by 5:00. Very professional and courteous. Both men knew exactly what to do and worked well with one another. I would use Parker again without hesitation. Prices were fair.

Parker & Sons were awesome. One of our AC units quit working on a Saturday, I completed an online form with Costco first thing on Sunday a.m. and Parker & Sons responded and had an estimator out on Sunday afternoon. The quote was the most competitive, we made a decision on Monday late afternoon and we had 2 AC units and air handlers (furnaces) installed by 3:00 Tuesday. The entire team was very professional and swift!! If you are in the market for new AC or any HVAC equipment I would strong encourage checking out Costco and Parker & Sons.

Logan was at our home today to look at our Water Softener and Reverse Osmosis Systems. We couldn't have been more pleased with his level of service. He was professional, knowledgeable, courteous, thorough and a delightful young man. Logan, thank you for making this visit so enjoyable!

Appreciated that Alex was a come on July 4th to rescue us. He fixed our AC quickly. He also recognized an additional issue (the cooling fan was wired incorrectly and pulling hot into the AC unit rather than blowing it out!) All our questions were answered. Alex is just a great guy.

I would like to thank Parker and Sons for sending out a professional and honest employee. Dean Griggs saved me a lot of money. Another company quoted me 5700.00 to repair a cracked pipe. Dean did a camera inspection as a second opinion and he found no issues. This is a company I feel you can trust.

Fast service, honest service. Called, was able to come out same day, and replace my water heater same day. Jose was working his tail off in 110 degree weather. He offered multiple services and let us go with what felt right and affordable to us, and gave us tips for the future. It’s expensive for these services now aday, but these are top tier providers and worth it.

Called Parker and Sons Saturday morning for an emergency repair/no a/c, had an appointment for Monday. Then about 3 hours later, Phillip calls to say he could do a service call and be here in 45 minutes. He made the necessary repairs on a very hot day, which he volunteered for on his day off! Over and above! Our guardian angel! Much thanks to Parker and Phillip!

Parker and Sons have always treated me with respect, kindness for any of my issues and problems. We purchased a new air-conditioning unit from them. Totally satisfied and happy with our purchase. Parker and sons is a great company and will be there for you.

First time using them. Never have had our AC serviced and it It was great and was able to repair same day. Very professional and helpful! Tyler was great! And I even signed up for the maintenance plan and they will be out to check my water softener as well! Thank you!

We have been using Parker & Sons for a couple years to service our HVAC/AC system at our business at Feel Good Nutrition. They do our cleaning Maintenance & just repaired a motor and cleaned the outdoor & indoor coils. Our A/C is working better already & much more crisp today! They always have great, quick & efficient communication and always do a great job with the services they provide. Thank you to Audra & David.

The AC repairmen was early to my appointment window and did quality and quick work fixing my air. I would highly recommend Parker and Sons to anyone needing quick repairs to their AC unit

A faucet broke and we had to turn off the water at 12:30 am. My tech arrived at 9:00 and had it repaired and the water back on by 10:00. Great service!!

Strongly recommend to use other companies for plumbing. They came to give me an estimate for a water heater. The estimate took 2 hours to do. The final estimate was about $5000 for a warranty water heater replacement. Seemed absolutely outrageous to me, so I said no I was going to shop around. The tech came back with a $2000 estimate. This still seemed too high, and the fact they can drop it $3000 seemed like they were definitely scamming me. So I said no, and got another company to come out. The next company gave me a quote in 15 minutes and it was under $800. They had it replaced in less time than Parker and sons took to give me an outrageous estimate. This company was a complete waist of my time, and a rip off.

Saturday morning I entered my kit hen to find water all over my wood-like flooring. I have a home warranty company but they told me they were too busy ; I would need to call a plumber;. So I called Parker & Sons. Eric arrived in approximately 20 minutes from my call to them. He was professional and personable at the same time. He quickly found the leak, shut off the water, repaired the hose, called a restoration company; notified my insurance, and got the ball rolling for complete restoration. He made sure everything was handled before he left and explained it all to me.What a blessing! Would I recommend Parker & Sons? You bet- any day of the week. Thanks guys. You are tops in my book!

My A/C was installed fast , clean and very profesional.. Carlos and his crew were great.Josh did a very good job explaining the entire process , prices , discounts , etc.Am very satisfied with Parker and sons .

Denis and James were awesome. They completed an inspection of all the plumbing areas, then provided a report and remedies for areas of concern.The work was completed in a timely manner. They inspected their work at least three time and made sure I was happy with results. Denis and James left my property cleaner than they found it

I scheduled a repair for under the kitchen sink and when Daniel came to inspect, right away he started making excuses about doing the work. He hadn’t even looked under the sink when he had already said he had to reschedule me for a different day and when I said I worked all week he said I should just take a day off and get the repair done in the morning. I told him I couldn’t and he then looked underneath the sink and again said he couldn’t fix it and that he had scheduled this Thursday off because he also works but has things he needs to get done. I told him again I couldn’t do that. He was rude and unprofessional. Before leaving he kept telling me that I should just take a day off to get the repair done and when I declined all the work due to his attitude he just walked out of my house and didn’t even close my door. I had work done with this company before and I called back because my previous experience had been excellent, unlike this one.

In 2022 we had a new heating and cooling system installed by Parker and Sons. All aspects of the process were as stress free as you could hope for and the final product was of high quality. Yesterday it was the water heater. They came out and evaluated the situation and scheduled an installation for the next morning. The install was done impeccably.

My technician, Jay, was punctual and very professional. He repaired an outlet and installed new lights in my garage. I have always been satisfied with the work of Parker and Sons whether it be plumbing, AC or electrical issues.

We were experiencing water hammer when flushing our toilets. Charles diagnosed that the problem was caused by high water pressure so he installed a water pressure regulator. He also discovered that the handle to the water shutoff was broken off so he replaced it. He was very knowledgeable and explained everything to us. Service was quick and efficient. We have always been happy with any repairs/installations that Parker has done for us so use them when we have water heating or plumbing problems.

Tech was very friendly and helpful. He was able to quickly diagnose our AC system's electrical problems and get it up and running. If we ever have electrical problems in the future, we will be calling Parker and Sons.

Called Parker and Sons to have a power line ran from my breaker box to my backyard where a pergola is being built. They were able to come out next day to give me a quote and started the project the following morning. Travis and 2 others did a great job digging in the line in some tough ground conditions. I will definitely call Parker and Sons for any future needs.

Hands down some of the best techs in the valley. Cody was such a pleasure to have come out and do our services. I’ve been with you guys for years and trust no one else with my needs. Cody went way above and beyond and looked up my warranty for me which is not even with you guys to make sure everything was affordable as possible. Great info provided on optional services to keeps things running smooth in the summer. I always look forward to our check ups! Thank you guys as always!

Our AC was intermittently would blow warm air for an hour or so so we called Parker and Sons to check it out. The tech (Ethan) that came out was very professional, polite, and knowledgeable. Ethan was able to troubleshoot our unit and got it running normal again. I really appreciated how professional Ethan was and will definitely recommend Parker and Sons.

I am very satisfied with the service I always receive and today wasn’t the exception. He did a great job at replacing the attic door. And went beyond to put weight on the door to keep the air from escaping. Unfortunately I don’t remember his name. But still thank for hiring great people.

Our experience with parker and sons has been nothing short of amazing. Eddie S. Was our tech who provided nothing but amazing customer service and expertise in the matter.Eddie was very kind, sympathetic and very honest with the state of our ac issues and air flow issues. He worked through all scenarios with my husband and I, to really figure out the best plan of action. All while being fully transparent. Not once did he pressure us to make any certain decision.We can’t thank Eddie enough for providing us with such a great experience in the middle of July in Arizona. He has been exceptional in this whole process and we’re excited to have our back.

Needed an assessment of my hot water heater, as was leaking. Thomas arrived assessed, able to switch out old heater for new one same day. Excellent worker professional, efficient and explained entire process. I have had Parker in my home several times, I am always confident, work is quality, never had problem with their work

Surprised us by calling early for the appointment. The technician was courteous, knowledgeable and informed us of what was needed to replace out 12 year old water heater. We are very happy with this service.

Old gas water heater sprung a leak after 14 years. New 50 gallon water heater with 10 year warranty was installed. Cons: warranty requires new Anode rode every other year. As far as I could tell difference between 6->10 year warranty is this anode rode which appears to cost $1200. I don't think I can afford this additional cost 5 times over the course of the ten year warranty vs six year warranty without it. + unit has to be flushed and drained annually so that's probably at least $140-$165 for the odd years of warranty. Didn't really know to ask about it until I saw the installation photos later that day with service record sticker on tank.Work was totally professional. Cleanup was superb. Technicians were very friendly.

I use Parker & Sons whenever I need electrical or plumbing help. They never fail to fully please me. I had an electrical issue at 3am on Christmas Eve a few years back. They came out immediately fixed everything and there was NO surcharge of any kind. Every employee is very friendly and they all know everything they are doing. Can't say enough!!

After reaching out, a team member quickly came to my home to inspect. I needed two valves replaced on two toilets and for someone to unblock my garbage disposal. Was quoted $938.00. When I said I couldn't afford that, the number was arbitrarily reduced to $750.00. I get that they might want to negotiate, but I feel like it was such a rip off.

I used Parker & Sons services to purchase and install a new A/C unit, I highly recommend them and will definitely be using them again in the future. They were able to get everything scheduled and installed in a day, the techs who came out were very knowledgeable and walked me through the process, work was done quickly and cleanly. A little higher price point but definitely worth the quality of work and the promptness of everyone there.

My journey to replace my HVAC was confusing to say the least!!I had 4 bids, however three of them had different approaches and wanted to put in a 2.5 ton HVAC for the price Parker & Sons installed a 3 Ton HVAC! From the initial bid to saying Thank You & Good Night to the incredible Installers...My experience was to say the least...INCREDIBLE! The professionalism of ALL the employees is outstanding!!! Dino Valdez & Josh were beyond the call of duty!!! They worked from 8AM til 7PM due to an unseen problem underneath the Park Model that was never diagnosed by previous HVAC company!! Not to mention the 113 degree day!!!They were more than diligent, cleaned up everything on my patio and politely said Thank You!! I can 100% recommend Parker & Sons to anyone needing any service they provide!!

Kevin was amazing! Not only did he install my faucet he was willing to share his knowledge with me about plumbing in our house. This information was very helpful to help me decide what upgrades / replacements need to be next. Thanks for the seamless service, Kevin!

I just needed them to replace the filters and membrane on my reverse osmosis system. Tyler was great, courteous and personal. He was here about 40 min. But even though I had already purchased the filters and membrane, it cost $200 to just change them out (and that's their family plan pricing!!). Great quality but the price is extraordinary.

We had our AC unit installed approximately 6 years ago and have since had duct work redone and they installed a surge protector on the unit as well. As part of their warranty work they come every 6 months to inspect the system as well. In general I think they do good work. Their techs are professional and do a good job, however, dealing with their office team is not the same experience. They have a lot of problems communicating especially when there are issues with their original plan. I’ve had multiple times where no one arrived in the promised timeframe and I’ve had also had times where they weren’t able to come out in the same day. During all of these issues I only find this out after waiting for 6+ hours for someone to show. The office tends to over promise and under deliver. If I could go back and do it over again I would probably elect to use a different HVAC servicer because dealing with scheduling and having to block out significant chunks of time for whenever they can get to you is very aggravating.

My service tech Ruben was able to come early. When he got here he was very professional and explained everything very thoroughly. His repair was quick and verified everything was working well before leaving .

I can't say enough about Daniel T. He has been dispatched to my residence multiple times and is always extremely polite and professional. 5 stars all the way. Thank you, sir.

I recently sought assistance from Parker and Sons to address an issue with my commercial AC unit. Upon their diagnosis, it was determined that a new fan motor for my compressor was required. However, my experience with the company left much to be desired.When I inquired about the cost of the repair, I was shocked to hear that the bill would amount to $1600. To put things into perspective, the actual fan motor itself cost only $300, and the installation process would have taken a mere 30 minutes. Naturally, I couldn't fathom paying an exorbitant $1300 for such a short amount of work.The following day, I took matters into my own hands and proceeded to install the new fan motor myself. To my dismay, the unit continued to experience the same issues as before. This made me realize that if I were a homeowner in a similar situation, I would have been forced to swallow the hefty $1600 bill, all while still enduring the discomfort of a malfunctioning air conditioner.Overall, my experience with Parker and Sons was extremely disappointing. Their pricing policy appears to be unreasonably high, especially considering the relatively simple nature of the required repair. I would strongly caution other potential customers to thoroughly explore their options before entrusting their AC repair needs to this company.

After sharing out troubles with cooling our house to Jonathan we decided to have our ac system cleaned, never knew we were supposed to do it on a regular basis. Jonathan was so clear on his explanations and was so willing to share his knowledge with us. The cleaning did a world of difference and Johnathan tips and helpfulness were beyond superb! I know we would get this with any of their employees! I will only give my business to Parker & Sons! Thank you my house is now cooler than before!

Copper compression fittings are said not to be as visually appealing as sweat soldering fittings. I would have to agree with this assessment. Compression fittings on the bottom outside.out of sight are not the issue, it's the fittings at the top that you see everyday. Caulking versus mud to fill pipe hole in the ceiling drywall? Try not to make the holes that big to begin with. I would just prefer a smaller hole with dry wall mud. If a fire barrier in the garage is important then mud will win out over silicone caulking. Making a smaller hole for PEX and copper might slow down the job a little bit but I won't have to worry about possible. Fire code issues. Other than this hole with silicon in it, there seems to be no possible code issues at this time.

I had an incredible experience with Parker and Sons today. The person who took my call was not only friendly but also efficient, promptly dispatching a plumber. I hardly had to wait at all. This excellent customer service was a breath of fresh air. The plumber, Mike, from Parker and Sons, arrived on time and quickly assessed the situation. His skill and courtesy were impressive, and he fixed the issue in no time, restoring everything to normal. Their efficiency and professionalism left a strong impression, and I wholeheartedly recommend Parker and Sons for their quick response and top-notch service – definitely deserving of five stars!#shoplocal

Our air conditioner started blowing hot air last night. We called the 24 hour line and had a technician here and the issue resolved before 9am. Our technician, Paul, was knowledgeable and right on time.

The the entire process very easy. I was very pleased with it. I was kept informed throughout the install. Zach, Jake and Sam was very professional (thank you guy's). Thanks you Parker and sons for pleasant experience.

I had a great experience. I knew what was wrong, but did not have the prowess to fix it. Gerardo Ontiveros Palma, was my Technician, he was very courteous, personable, on time, and explained everything clearly. Even though this was a simple fix for me, I'm very appreciative of the work that he did. I will definitely add Parker & Sons to my contact list. Thank you Gerardo and everyone at Parker & Sons!

We love Parker and Sons! Dan is our favorite technician, he remembers our house specifically and is pleasant and professional - taking plenty of time to explain why something is happening and how it should be functioning optimally, and so forth.We had them install and maintain our reverse osmosis water filter bought through Costco. Love the water and their company!

Update: Parker and Sons had not responded to my insurance despite multiple calls and emails. I was informed on 3/8 that Parker and Sons would follow up and not forget about the claim. To date they have not reached out or followed up. Another reason why I would not recommend them.Parker and Sons reconnected my garbage disposal and other plumbing under my kitchen sink after having new counters installed. The technician told me the garbage disposal wouldn't fit and I had to buy a slimmer version. What? They weren't redoing the plumbing, just reconnecting the old stuff. After some conversation I did purchase a new disposal and the plumber finished the job the following week. However he didn't connect one of the pipes correctly and I had a huge flood in my kitchen. Parker and Sons called out a restoration company to remediate the water damage. I was told to submit the claim to my insurance if I wanted the kitchen fixed faster, which I did. What I learned is that they were taking advantage of an elderly, naive woman. I should not have put the claim in. They will not reimburse me for the deductible or my insurance company for their expenses. We have been in subrogation for almost a year now. I would never use their services again, nor recommend to a friend.In the picture you can see a pipe in the back that doesn't have a cap installed. That is where all the water came out from.

I am so disappointed. I regret going with them. The shower faucet cartridge went out in our secondary bathroom. I've never experienced this before and that's when I learned about cartridges inside the faucet. It happened in the morning, and a different plumber I have used on occasion was not available. I am thankful they came out same day, but I paid $414 for a cartridge replacement. A $50 part, that I could have gotten at the hardware store. I understand I am paying for the service call, the expertise, and the service itself. I figured it would maybe be a $200-ish type repair, but not $400+. That is true price gouging and taking advantage. Invoice is not broken down, so you can only go by their word. My master shower cartridge went out the week after. Thankfully, I bought the part myself and had a kind neighbor who changed it out for free. I kind of understand why many people out there don't do home repairs because no company makes any kind of repairs reasonable, affordable, or accessible. I wished more companies acted with integrity. Nothing will change here. I just know I will never use them for any kind of service, period. $414 for a CARTRIDGE REPAIR.

We had our sewer line back up a little after midnight. I called right away and expected a call back soon. It was the middle of the night. I finally went to bed. Five hours after the initial call I called again and was told if I didn’t receive a call in a reasonable time to call again. Third call was about an hour and a half later. I was told that the technician was notified and received the message. I was also told I could call their call center after 7 AM if I didn’t hear from them. They also said I was an urgent call which make sense since it was a sewer line. An email had also been sent to the service center. Called a fourth time about 7:30. They didn’t have a time for the tech. He finally got to our house at 8:40. The job was done well and was a little trickier. The whole job took about 90 minutes and we have our house back and running. The most disappointing thing was the wait. I don’t know what happened but I hope that doesn’t affect some one else.

As always Parker and Sons employees are on time and professional. I was impressed by the young man who took care of the wiring from outside into the house. The wiring was removed and the holes repaired. A respectful young man.

After accessing 20 year old a/c unit, we talked about cost of repairs versus new unit. Then they looked at all discounts i would be qualified for to bring price down of new unit. I feel confident working with them, as we will haverelationship of at least 10 years. Every employee I met made sure my concerns and questions were thoroughly addressed.

Few things are worse than coming home with your family who live out of town in a much cooler place than Arizona & finding your AC isn’t working. Oh, did I mention that it’s Memorial Day? I needed to someone, and I needed someone fast . . . I also didn’t want to get abused with a high service fee because of the holiday. I called 3 companies that offered 24/7/365 service with the idea that the first one who got back to me would get my business. Parker & Sons was the only one who did. I went from my initial phone call to scheduling on the same call (I didn’t need to wait for someone to call me back) & the tech was at my house within 2 hours of my call. My problem was diagnosed & fixed quickly and all for a fairly reasonable price . . . One that doesn’t include an extra fee for nights, weekends, & holidays. Thank you, Parker & Sons!

Deano V., Justin M. and their team were very thorough and explained in detail what they were going to do in replacing our two AC units. Their attention to preparing the work area, and then cleaning up afterwards was a 10.Their knowledge of the job's requirements was much appreciated, as well as their willingness to stay until the job was completed.Our home is more comfortable now than before the replacements. We will be using Parker and Sons for future home repairs.

Paul came to our house to fix the sun-panel. He was very professional, knew all kinds of history of electrical work and is up to date on today electrical standards. He was so knowledgeable that I feel more confident in our electrical work around our house. Thank you!

We have used Parker & Sons for many years. The service is always high quality, and the technicians are prompt and courteous. We are grateful for the services they provide us!

Carlos and Ryan were awesome ! Best HVAC installers!! these guys got here early and worked all day to get me taken care of. Definitely recommend

Amazing service! From the first step, doing the estimate, Dennis was a hero! During install, Travis, Lorenzo, Sergio, Diego, all were extremely professional, very fast finishing the installation (well under the estimated time), answered all of my crazy questions, and our home is cool again, all the vents are blowing crazy hard, couldn't be happier! The drywall repair afterwards with Joe went perfect also! I can't recommend them enough!!!

Needed maintenance on an AC unit as it quit working on Saturday. Scheduled an appointment for service between 8am-10am Sunday.Nobody ever came out. We were never told a technician was running late or were busy so we continued to call them to try to get an update, but never got one. After waiting 2 hours past their expected arrival, we began calling alternative service companies to come out and finally got one.Being late to a job is one thing, but not having the ability to communicate the situation is incredibly frustrating. Terrible, terrible experience.

Armando was very professional & great to work with. He is very positive & explains everything. He took the necessary time to make sure all the electrical issues were fixed & repaired. He is a great asset for Parker & Sons!!

My tech was dwayane, he was prompt, quick and fixed the blockage. Very personable and and very informative. You can tell he really cared about his craft. I feel as if he didn’t just come to do a job but he also taught me how to do some preventative methods as well.

We had our back bedrooms power go out Sunday night at about 10pm and the tech came within 10 minutes. Carter was able to find our issue within 20 minutes and fixed the wiring on the spot. We have used Parker & Sons in the past and have always received great service at very affordable cost. We have a few other issues which we will be contracting to repair with this company.

Luis was professional. He was able to find the root cause and gave some recommendations on how to avoid the issue from happening again. He came on a Sunday night when other companies were closed. We were happy with the service.

Alex A Vazquez Urquia was my technician and he was very helpful, listened to what the problem was, explained his solution thoroughly after inspecting my AC unit. He cleaned up everything he worked on too. Definitely recommend him and Parker and Sons!

We purchased a brand new AC unit and it's going on 3 weeks it not working right. Our roof was ruined on install, it took 3 weeks to diagnose a problem with the unit and me, my family and animals are all sweating to death.All we get are empty platitudes from this company while we burn to death they treat it with no urgency. Would break our contract with them if we could and go elsewhere, it is not worth the headache and indifference we have experienced. This company is tearing my family apart with fighting. Sorrys and we understands do not fix our issue.

The technician, Shaquille Mosley, who came to our house did an excellent job on repairing our Ring doorbell. He even took the time to make sure it connected to my phone and that I was able to access it. It was a pleasure to have such a professional and personable person come to our aid so quickly.

The technician that Parker & Sons deployed was very nice. However charged me $1000 for two components that didn’t even make it through the night. On our AC unit. I was told it could be credited towards the future purchase of a new AC unit if the unit was to fail. Which I was quoted $16,000 for a single AC unit. When your AC goes out in the middle of Arizona summer it’s very easy to sell people in need. This is an unethical business and people should stay away.

This is my second experience using Parker & Sons and they’ve both been excellent. Today they fixed a leaking outdoor spigot. It was easy to get an appointment (the next day) and everyone I’ve talked to there is super friendly and professional. Their prices are also much cheaper than a local plumber who I also like to hire because it’s just him running his own small business & I like to support that (but his prices are so high, ugh!). I will continue to hire Parker & Sons in the future and I definitely recommend them to anyone.

Brandon was great! Very professional. He did an amazing job and he worked so clean! Can’t even tell he was here. The system looks great. Thank you!

Parker sets the standard for service! I live in south Scottsdale (famous for our wonderful plumbing), have had Parker out 2 times now for different problems and they are great. Same or next day appointments available, show up on time and just flat out get you fixed! Steven also offered me a couple services for maintenance on my water heater after fixing my outside leaky faucet bib and clogged drain, that will help extend the life of it and was a very reasonable cost. Talk you through everything, give you quotes before starting any work and stick to it. Listen to your trade professionals, they are here to help you and avoid major issues with your plumbing or HVAC equipment!Check your Anode Rod in your water heater, our hard water eats at this instead of the walls inside your tank. Which causes tanks to burst and leak. They can explain better than me obviously! I’d highly suggest servicing your water heater (and AC unit) with Parker. Few bucks for regular maintenance to get the full life of your equipment is a LOT easier to swallow than the cost of full replacements prematurely because you didn’t listen to your trade professional!

The service technician was so dedicated and went above and beyond my expectations even in 115 deg heat. The quality of the products is impressive. I'm very happy with my purchase.

For the most part the visit was OK. The technician that came out had the personality of the guy from the Visine commercial (nothing like Joe) and when we questioned the diagnosis he seemed annoyed and almost like “do you want to do it or not” attitude. Once the part was replaced he didn’t stay to make sure everything was working, just stated it would work and left. Hopefully they work on their customer service.

My experience Parker & Sons was exceptional. My technician Jesse was professional, kind, informative and amazing. He had the gas line installation completed in a timely fashion. Best experience I have had with a service person in a long time!

Came earlier than scheduled, was very professional, resolved the issue and explained in detail what needed to happen before quickly making the repair. Outstanding work, and great customer service all around. I would definitely request their services in the future.

Hot water heater quit, Installers determined it to be electrical. Called Parker. You came the next day. Mitchell had problem diagnosed in 3 minutes, and fixed 3 minutes later. Great job !!!!!!!

Shawn walked me through all of the repairs needed. He offered options to best fit my needs. Very personable and you can tell he takes pride in his work.
Also installed a new drain/basket for kitchen sink.
Thank you!

Charge $2400 for a $600 water heater(rheem), $925 to install when it should cost around $300. They say hi overhead and we are suppose to pay for you shisters? EVERYBODY FILE COMPLAINTS WITH ROC AND BBB. Number one company in its field and rips people of blindly and been doing it for years. Ya you are the Melvins of the World.

In researching potential companies to address our shower and electrical issues we were impressed with range of services Parker and Sons offered AND the very high number of positive customer comments. After using Parker and Sons today, I can see why they had such a large number of positive comments. The plumbing and electrical technicians gave us multiple quotes along with a range of solutions to choose from. They also completed both jobs the same day and did an excellent job in both cases. The technicians were courteous, knowledgeable and professional. I would highly recommend them!

Rarely does a plumbing or a leak at home lead to a pleasant experience. I was so impressed with Austin (and later another tech came to help as I had additional leaks) and Christian. Super communication, the end-result looks fantastic and even better, no more leaks. I have a new plumbing company. Thank you.

Had my annual HVAC inspection today. I was more than happy with the work and impressed by the employees. The competency, thoroughness and courtesy of the employees was especially impressive. Parker & Son's is heartily recommended for all your HVAC needs in the Phoenix area. Kudos Parker!! Thank you 👍

Called reference air conditioner running but not producing cold air. Parker and Sons responded was initially told it was a bad capacitor and quoted $300. I was further told that the fan was going bad and would need replacing but still was working and that they could replace fan for $1400. Denied the upsale and stated would get second opinion but moved forward with the capacitor repair. Tech then came down from the roof and stated that the compressor was broken and it would be a $4000 repair. It should be noted that compressor was not noted as broken in their initial assessment. I denied any more repairs and paid the $80 fee for them coming out and got a second opinion. Second opinion checked the unit and noted the capacitor installed by Parker and sons was installed upside down. I was informed that by installing it backwards it is likely what broke the compressor. Unfortunately, cannot prove that the damage was 100% done by techs but I will now be paying another company to repair the compressor and capacitor damage done for $2500.

Professional from sale to installation. They installed my new unit within a few days. I purchased the Lennox AC from Costco. Gavin explained all the rebates I would receive. Highly recommend Parker and Sons.

I needed a company that could come repair an electrical switch and outlet that were in the same electrical box. They were two hours later than the appointment window, which by itself would not have been a problem but when they arrived they spent less than 45 minutes fixing the problem and charged me $459. They didn't have to do any new wiring and I already had the new outlet and switch for them to install. Based on that pricing, I won't be using Parker and Sons again.EDIT: Parker and Sons was verify responsive when I posted the things about which I was dissatisfied. They reached out to me immediately to try to Improve the situation. They were willing to provide me a refund of some of the money I had paid.

Our air conditioner broke and we scheduled a technician to come to our house between 2-6 pm. We never heard from them between that time period and when we called to confirm if they were still coming, we were given the run around from 3 different people. Needless to say, we never heard from a technician and nobody ever came. Being busy is understandable but poor communication is not. I was extremely disappointed with the customer service provided by such a reputable company. We were able to find 2 different companies that provided us common courtesy and at minimum gave us an update if they were running behind. I would not recommend this company based on their poor communication and customer service. They also wanted us to pay for a warranty before ever coming to assess our air conditioner unit-red flag!

Darrel Merrel was terrific ! I’ll certainly ask for him when I need plumbing repair. As with our AC technician, Antonio, Parker and Sons always has the best people doing all kinds of different repairs and maintenance. We’ve been customers with Parker&sons for many years & I would never, ever, use any other company whenever I need repairs or maintenance. Thank you so very much Parker and Sons!

Josh Burk was great. He communicated status and plans every step of the way and completed my hybrid water heater and recirc pump installation to my satisfaction. He explained all if the features and gave great recommendations for how to care for the important appliance. Thanks so much!

Called when the AC went out, all the other companies made us wait days. Parker and Sons sent out Chris and he was great working with us to solve the problem and get it all fixed. Thanks Chris/ Parker and Sons

Cody and his crew were on time. Spent the whole day installing our new AC 5 ton unit. Cody was very thorough with his explanation and follow up with understanding on the operations of the new unit.

My elderly in-laws purchased an A/C unit from Parker in Sons a few years ago, earlier this week it went out, so we called and they sent someone out later that day, They replaced a part that was still under warranty and they we on their way... Well the A/C unit went out again the next day. Parker and Sons said they couldn't get any one out there until the next day. We ended up putting my in-laws in a hotel and are waiting word as to when the A/C will be serviced again.I know its summer in Phoenix and everyone is busy but you would think if they just repaired the unit and knowing its for elderly folks that they would have made it a priority. Hotel for 2 days is NOT cheap!

I am more than pleased with my air conditioner replacement experience with Parker & Sons. The install technicians were professional, polite, and left my house clean; as if they were never here. The quality of their work is impressive, they definitely set the standard high within the industry.Parker & Sons responded quick to get me a quote, and had technicians scheduled two days later. They worked hard and got the job done in one days work.Parker & Sons was pleasant to deal with. From the initial call, the quote visit, all the way to installation. Service with a smile and professionalism with each step of the way. Dariusz and I believe it was Johnathan installed my new unit. Can’t say enough good things about the job they did, not to mention one of the hottest days of the year (these guys deserve a raise). Thank you, thank you, thank you Parker & Sons for making my home cool again!

This company was easy to deal with. They answered all my questions and were professional when setting the appointment. The tech, Jesus Parada was on time and communicated 45 minutes before when we were only promised a 30 minute heads up. He was also professional, communicated with all parties involved about the repairs and was easy to work with. He also followed through on sending the invoice as promised and even sent photos for our records. I would recommend this company.

Your technician, Luis G.was outstanding. He was on time and very knowledgeable about my ac.Since I am a widow, he took time to carefully explain what he was doing and why. He also took the time to patiently answer all my questions. You should be proud he represents Parker & Sons.

I so pleased with Parker and Sons. Our air conditioner quit in this heat and I call Park and Sons on a Sunday. They sent a rep out Monday and had a new unit install by Wednesday. The workers were great and professional. The rep gave us everything to make a good decision. I would highly recommend them.

Cody and Zack were awesom! Extremely informative, friendly and showed the highest level of professionalism. They deserve more than 5 stars. Parker and Sons are fortunate to have them part of their team.

We just had Danny come out to fix some mini splits and my mom's cocited at our house that were installed a couple years back. We were told by another company that the entire unit needed to be replaced. Danny spent about an hour and a half diagnosing and working on the problem. It was a condensation pump. He was able to fix it for $350. Get it back working like brand new and now our units working again. He saved us thousands of dollars and a lot of hassle. We definitely will be using Parker& sons again. Thanks Parker and sons and especially thank you Danny!

Chris was a true professional and had are repairs completed quickly. We had a badly corroded water main, needed a water pressure regulator installed and had a small leak on a water spigot in the backyard. All of the repairs were completed quickly and to our satisfaction with minimal down time. Great job, thanks again.

I'm pleased to say that my first experience with Parker & Sons was positive. Their technician William was professional and knowledgeable with our equipment. I would not hesitate to call upon them again for help.

The two teams who installed our new AC and attic insulation were both friendly and very professional. Respected our home and our time. Would recommend to everyone.

Parker & Sons told me my new AC unit needed $1900 in fake repairs. Then an honest company came out and it was only a $50 part. Parker & Sons technicians work on commissions they are incentivized to rip you off.

Began interacting with the tech Jimmy he arrived. Visited about the issue in great detail before work began. Sent pictures of the completed work & discussed the outcome.Very happy with the communication, quality of work & professionalism of the tech Jimmy.

From the beginning, working with Melissa in sales to your team that came out to install my new Hvac system it has been a job well done. Melissa took a lot of time explaining and reassuring me about the job. The men worked hard to install the system and explained to me all that was done. Very helpful and professional. If there was one draw back was there was some loose insulation left in some of the air vents my home. I would recommend Parker and Sons to friends and neighbors.. Sandra Hatch

The power in our kitchen kept going out when more than one thing was on so I gave them a call. Sebastian came out the same day, found the issue and repaired it immediately! He even gave us suggestions on how we can make future changes/upgrades at a reasonable cost. Pleased with the service we received! Will be trying their plumbing division soon as we had a bad experience with a competitor and hope Parker and Sons plumbing will be just as A1 as the electrical!

Had water heater serviced/inspected. Found out water softener unit failed, and water pressure to home was too high (95 psi; should be 65 psi) Home did not have a pressure regulator. Within 2 hrs, new crew was out with new water softener. Installed water pressure regulator, re-plumbed water softener drain pipe to code, and replaced two hose faucets. Work was completed in 2-hrs with excellent workmanship. Can't say enough good things about Parker & Sons. They are expensive, but they provide quality service.

I needed someone to come and look at my ac unit on my home, 2 companies failed me, Parker and sons came through, awesome people every single one, perfect work!

They were able to send an electrician same day to check out our circuit breaker problem. Alec was very professional and made some other important observations about our system and provided written estimates for work recommended. We will definitely use them again.

Technicians were extremely accommodating to our needs and informative. They quickly performed the work. We had to order additional parts and they made the process easy. They guided us through what to purchase then performed the installation. I highly recommend Parker & Sons.

Julian Z. Our service technician was professional & empathetic to our need to keep cost down. He explained all the cost up front and what we could do to save money. He was polite, considerate and is a true reflection of Parker & Sons. He installed our water heater & educated us on how to care for it & what to look for if any issues were to arise. This was our second service call with P&S and we have never experienced a bad service call. From the people setting up the appointments to the final service, we received nothing but kindness. Thank you to Julian and P&S.

Wonderful people. Everyone was kind, courteous & a pleasure. From the sales person Eric Valenzuela to the team that did the installation...all were superb!! I definitely was very impressed with everyone & think they went above & beyond with their people skills. I definitely was pleased with everyone & will use Parker & sons for many years. I thank you all for such quality in your staff. I think they all are very unusual people. Esp the installation team. I didn't catch the woman's name, but she worked with Ping. They were the best. Sam also spent time explaining to me the add ons to the system if I desired. He was very knowledgeable & kind.They are should be highly commended for their professionalism.

My husband and I hired Parker And Sons to install and purchase a new air conditioner. They were very professional and friendly. Our installers, Johnny and Tommy were very professional. They did an amazing job, it was an all day installation. They showed me pictures of everything they did in the attic.Great workmanship! They cleaned up and swept the area when they were done.I highly recommend Parker And Sons, from the beginning to the end of the job, they were the utmost professionals! Job well done!!

I would like to make a formal complaint regarding the poor experiences we have had with your company. We pre-paid for a Spring and Fall maintenance ($153.89, Invoice #860938002). Our first visit was scheduled for 4/28/23 and the technician never arrived nor called us to advise of his status. We had to call your main office to find out he was tied up and would not get to us. A replacement technician was dispatched to our home and we informed him that your main office needed to make sure that your staff needs to communicate better with your customers. After the review was finally completed and estimates provided, work was scheduled for 5/4/23 in the morning. Once again, the technician failed to show and we had to call your main office for status. We have suspended further work with your company at this time. We are also requesting a refund of the pre-paid service fees due to the poor service. Julio Gonzalez, Gilbert, 85298.

The HVAC technician adjusted his schedule to be here when my son would be here. He was professional, did not act like he was in a hurry, explained my options. I gladly signed up for the yearly maintenance . It is a comfort knowing Parker and Sons will take care of problems that come up.

I can’t say enough good things about this company! I was three days without A/C in 98 degree temps. I had called four other companies, including the one that originally installed the A/C unit and they would not come out to fix it. I had an appointment with another company who never showed up. My friends recommended Parker and Sons and even called them to make the appointment for me. I followed up myself and spoke to Mark, who was very friendly and professional and assured me someone would come out that day to fix it. I later received a call from Chris to let me know he and another technician were on their way. When they and a trainee arrived they were all three very polite and friendly. They even put on shoe covers so they wouldn’t track dirt into my home. I mainly dealt with Josh for most of the time they were there. He was very thorough, explaining what they found wrong and what was needed to repair the unit, a a very reasonable cost. He didn’t try to upsell me on anything I didn’t need. He did make a couple of suggestions and let me decide wether I wanted to proceed without pressure! I did agree to have him switch out the control unit inside the house as the one I had was 20 years old. Parker & Sons is a very professional, customer oriented business. They came out on short notice when they said they would and got my A/C unit back up and running in no time. I will definitely be sending future business their way and will highly recommend them to my friends. Thank you, Parker & Sons, for caring and doing a fantastic job!

Not the Parker & Sons I use to know!Long time Parker & Sons supporter, but sadly that all ends tonight. I was having A/C issues on Saturday and used their online scheduler to book an appointment (the hold recording recommends it) First available was the next Friday from 10am to 2pm. I know it crazy busy, so kind of expected a longer wait. I was able to make it work because we have two A/C units and one of them was working, so we just stayed on that side of the house. 2pm came and went and I hadn't heard from them. So I called and was told I was next on the techs schedule and I could expect a call soon. 5:30 pm still no call. I called back, again told I was next. 8:30pm call back several times as no one was picking up. Finally was able to talk to someone who then told me if I scheduled my appointment online that I'm not guaranteed service. What!? (I also received an email and a text confirming my appointment)Update 7.24.23 Called and talked to Amber, she's going to make this right....I'll update this review when that happens.

My technician Darryl was absolutely amazing! He explained everything to me and set me up with 2 follow up appointments. He also returned for the follow up repair as he said he would. The company itself could take some notes from him!

Tyler and everyone we have worked with have been so wonderful and helpful. They respond to every question promptly, show up on time and work so meticulously and cleanly. We have been blown away by the customer service and professionalism as they’ve helped us navigate a difficult electrical issue.

My service man was very pleasant and worked hard. He fixed the two outdoor water faucets and tried to fix my shower problem.However, he said we would have to buy a new one and with labor it would be $1500. more over the $620. I paid for the work of that day.I called another plumber, he said it could have been fixed for about $250. By capping it and having to buying a new one it made it a bigger job to fix. The charge was $975 compared to the $250 it could have been done for. Way less than The $1500. more that you estimated it to finish the job. Not happy at all.

Codey was great! Very polite and professional. Had my A/C fixed in 15 min. Spoke to Sue on the phone and she also was very polite and helpful. Definitely would recommend.

John is courteous and professional, took his time to explain the service performed for the HVAC. He is highly skilled. We’ve been very happy with our Lennox system. Highly recommend having systems maintenance done as scheduled to prevent future problems

Awesome service! Technician Alfred Vargas was professional and very knowledgeable. He took the time to show and explain everything to me as he worked. Much appreciated!! Thank you, I will continue to call on Parker and Sons for my HVAC needs.

Had a new AC installed 6 days ago already broken. They say they are open 24 hours. I called and it was an answering service saying there are no technicians and someone will call when the office opens. Unacceptable 6 days old on new AC $17,000 and no one can come out. There is a heat advisory and I have small children the female who was on the phone did not care.

Had a sudden break in my AC unit. They were able to make it out same day and repair within 2 hours. Been using Parker and Sons for a long time and haven’t had any issues or complaints. I defiantly recommend.

We had an electric car charger installed in our home by Parker and Sons. The entire process from bid to install was handlers quickly and with the utmost professionalism. All of the questions I could possible have were answered. I would recommend highly to anyone who needs this service.

We had a burning smell in one of our bedrooms. The dispatcher on the phone was very kind and made sure that someone came out on the same day due to the issue we were having.. Liam the electrician was very thorough and provided outstanding customer service. This was the first time that I have used Parker and Sons. I will definitely use them for any future needs.

I was able to schedule an appt at the last minute for a next-day repair. Our tech, Chris, reached out to give us a heads up when he was on the way. He told us our options, the benefits of each, and then got the job done quickly. The whole experience was convenient, painless, and professional.

I've been using Parker and Sons for, gosh, 10 years at least! Their service technicians are some of thew most professional folks I've had the pleasure of having in my house and I would use their service for all house maintenance I can't do myself, which is a considerable amount, LOL. They have done plumbing of all sorts and every encounter has left us with working equipment and a sense of comfort. Thank you Parker and Sons.

Amazing company and very friendly tech. Thank you Freddy for being awesome and doing an amazing job. I would call you and your company again for all my electrical needs. Thank you Parker and Sons. If you want the job done right with peace of mind give these guys a call.

Matt was my service technician. He got here really quick. I had an emergency. He walked me through different options on how to fix the problem. He helped me find any discounts that were available to me. I love Parker and sons and Matt was awesome. I'll definitely be calling them next time I need help

This company seriously over charges for a simple garbage disposal replacement. $911.00 and the tech was only there for 30 minutes. My husband was none the wiser that normal cost for this is about $400.00 less and I wasn’t home to advise him of this. Do not make the same mistake we did. I’m now questioning if we’ve been over charged when reaching out prior for AC issues. We will never be using them again.

I recently hired partner and son’s to install a water heater in my home and I couldn't be more pleased with the work that was done by Rickey J. The plumber was extremely professional and efficient, making sure to keep me informed throughout the entire installation process. He arrived promptly at the scheduled time and got to work right away, completing the installation in a timely manner without sacrificing quality.The plumber was very knowledgeable and provided me with helpful advice on how to properly maintain my new water heater. He also took the time to answer all of my questions and made sure that I was completely satisfied with the work before he left.Overall, I was extremely impressed with the plumber's professionalism, efficiency, and expertise. I highly recommend this plumber to anyone in need of plumbing services and will definitely be calling on him again for any future plumbing needs. Thank you Rickey!

Customer service at this company has gone down hill lately. Every time I make an appointment they either reschedule or are late. Real shame because service was their calling card for years.Update!I spoke with a supervisor named Alva who was more than helpful. She prioritized me for 2 weeks and provided me a complementary maintenance plan.

My HVAC system was down. The tech. came out evaluated the problem changed the thermostat charged me $390. and left. The system was not repaired. Called back rescheduled for the next day. They came out evaluated the problem said they wouldn't work on it. They didn't want the liability. (WHAT DOES THAT MEAN) No price quote on repair, no price quote on replacement. Who does that? Called another company, got a price on a new unit,and it will be installed Friday.

During an (indoors) reconstruction project it was discovered there was a hot water supply line issue in the laundry room. It needed attention ASAP due to time constraints of the rebuild crew currently working the job. Parker & Sons responded to my SOS Mayday call and a plumber was on the way very quickly. They even went the extra mile for me by sending (at my request, if he was available) a person with whom I was already familiar. This business offers several different types of Services, and I have used at least 3 different ones over the years. From first contact to job completion they are very professional and I would recommend Parker & Sons to anyone.

These guys are outstanding. I own a construction company and wish I could hire employees like they have. Courteous, hard working and very professional. The install took a bit longer due to hard time getting unit into attic but they were determined to get it all done in same day. They brought in 2 more techs to help make that happen. Install took until 9:30 pm but nobody complained. They just busted their butts and got the job done. Well done!!

Excellent service! Jesse was super nice, explained everything in detail and gave us 3 options for repair. He completed the work quickly and efficiently and answered all the questions we had. Super pleased with Parker and Son's will continue to use them!!

My tech Rob was amazing! He knew exactly what to do, and helped create a plan for the fix. The service was on point and quite affordable. I definitely recommend Parker and Sons. The service was completed in the Goodyear area of Arizona. The technician took his time and came back the next day after the parts arrived to complete the job I was not billed until everything was complete very professional. Thank you, Rob.

Bodie C. came out to our house and spent a good portion of the day draining our water heater and updating our outside faucets. He did a great job and everything works very well.

Fastest I've ever seen on a non emergency call. Came out on a Saturday, no extra charge.
Definitely going to keep this number handy 👍🏻👍🏻👍🏻

Parker and Sons has been outstanding to work with. From super quick responses and service to a simple quoting process, we have been nothing but happy with them for our plumbing, electrical and water treatment.

Had attic insulation blown in my attic (not parker &sons) and suddenly my power went out in my house. Had p&s electrician come out. I explained to frank and he was able to diagnose the problem and fix it and other non-compliant issues.
Right on time, very thorough and pleasant to work with. Great job

Carlo Mendez my AC technician. Top notch. Once he arrived. Took car of business in a timely and professional manner. When getting your AC serviced. Ask for Carlos.

Bodie Chavez replaced the water heater that was leaking. He was very knowledgeable and very polite and personable.

Technicians work was good but price was double what it should have been ($400). Work took less than an hour and consisted of replacing two less than $20 a piece faucet gate valves. Won’t use Parker & Sons again!

Re: Our water softener, Brandon determined we were not getting soft water via the cold. There was a “fix” for the issue that required some plumbing. Luis and Brandon worked together to correct the problem. We are completely satisfied with their work. From beginning to end they explained everything thoroughly. They both were a pleasure to work with.

Josh Crabtree did an excellent job replacing my water heater! Give this guy a raise! He deserves it! It’s rare to find such hardworking, professional and polite people these days. I will be referring Josh and your company in the future. Thank you!

Jake was great. He looked at our issues and gave us the best course of action. After purchasing new kitchen and bathroom faucets, he came back and installed them while also cleaning the sinks and making sure all worked well. Jake was very professional and would like to have fix any future problems we may encounter.

Always on time, always helpful. Premium price comes with premium service. I’ve used them for plumbing and electric and 90% of experiences have been very positive.

Robert W. And DuJuan were absolutely incredible to work with! They both take pride in the job they do and genuinely care about their customers . They were quick to respond, answered all of our questions, came back multiple times to make sure everything lined up prior to installation and throughout it all made sure we were comfortable with our decision. They didn’t force products on you and worked around what you desired for your home. Installation day all of our installers were professional, cleaned up after themselves and explained the system. We appreciate Parker and Sons and would definitely recommend!

I called Parker & Sons at 7am and had electricians Tim Mixey and Jack Moore on by doorstep by noon. The problem I thought I had turned out to be something else. All was fixed by 4 pm and some updates were made to the electrical system. Tim and Jack were easy to work with, very professional, and explained exactly what needed to be done. If I need electrical assistance again in the future I would be happy to use either Tim, Jack or both. Thanks guys.

They forgot about our appointment. We waited at the house for several hours after our schedule time before we called as to give them the benefit of the doubt.When we did call, we were informed we were forgotten about and they couldn’t offer a same day appointment to rectify the situation.Thanks Parker and Sons!

Naqibullah the technician was very professional and informative He took the time to explain everything throughly He told us what needed to be done and why. His work was top notch. Based on our experience we would highly recommend Parker and Sons

My AC went out on a 108 degrees, Sunday afternoon. Parker and Sons replaced the broken part. They responded quickly, were very professional, and very reasonably priced. I will definitely use them again.

I called to get professional help after my husband electrocuted himself trying to fix the garbage disposal. We had said we had a funeral to attend when they called at 1145 but would be back at 2. He called again at 215 to see if we were home and was there in 15 minutes. Anthony was wonderful! He had great communication and was very personable - my husband enjoyed talking with him while I comforted our dog in the other room (husky with separation anxiety). Anthony even followed up with his manager to make sure the job was done correctly the first time. We are very grateful for the service and care we received. It was more expensive than we had hoped but happy the job is done within 24 hours of our call!

Installed new water softener and a water pressure regulator. Scheduled online on Monday after hours, received a call on Tuesday morning, consulted with Joe on Tuesday afternoon and Ramesh installed on Wednesday morning. Very happy with their services. Have used them in the past and highly recommend. Everyone I worked with was extremely nice and professional!

We have been with Parker & Sons for over 15 years and have always had top notch service and experience. Their technicians are always very knowledgeable helpful professionals and have great personalities. We highly recommend them

Greg did a great job with the plumbing fix. We use Parker and Son for many of their services and have always been happy with the work.

I was able to get a next-day appt online and someone even called me to update the technician arrival time, which I appreciate because most companies will either just show up late or not show at all.Our tech, Daniel, was so kind and professional! So very grateful he was able to find the bad wiring and fix it.

Great experience. Fast response with great service. Joshua was my technician. He was friendly and helpful and did a great job of going over the detailed report and completing the work.

There are only a few technicians I have ever met that are as courteous and professional as Kyle from Parker & Sons. His knowledge and work ethic were spectacular as he performed exceptionally well. He isolated the issue with my A/C unit and then went out of his way to explain exactly what he was doing. He answered all my questions in a way I could understand which really made me feel comfortable. FYI. I contacted Parker & Sons yesterday afternoon and Kyle was at my home at 8:30AM this morning. Other companies I contacted said it would be days before they could get to me. I cannot say enough about Parker &Sons professionalism from my initial call with Cathy who made all the arrangements to Kyle the technician. I highly recommend Parker & Sons to anyone requiring A/C or any other service they offer.

My water pipeline broke from my meter to my home. I called Parker & Sons and the plumber that came was very intuitive, friendly and informative on my issue. This was my 1st homeowner issue to deal with and I am happy to say, I am glad that I called Parker & Sons to handled my business. My job for a pipe reroute cost me just over $4,000. My old pipe remains underground. As for my payment, I used 3 cards to split and pay my bill. My payment split was abit of and issue until the plumber got on the phone with another representative. Im down 4k but I can S.S.S.

Very professional and detail oriented. Work was done to my expectations. The price was reasonable and after the quote, my air conditioner was installed the very next day. Thank you. I definitely recommend this company and as a matter of fact scheduled an appointment for a next project.

I am so pleased with my experience I will definitely use Parker & Sons again. I didn’t have all of the parts I needed for the sink I wanted installed and the plumber that came out was very patient, helped me figure out what I needed to get from the Home Depot down the street, was STILL patient when I bought the wrong thing and ended up having to go back….. it was quite an adventure but he was super nice, very professional, didn’t seem annoyed (although he would have a right to be) and did a beautiful job. We will be using them again!

Joshua was professional, friendly and efficient. He informed us of potential costs and provided options. When a solution was selected, he fixed the problem quickly. We would use Parker and Sons again.

Wow - what a fantastic customer experience start to finish! I'm new to Arizona and picked Parker & Sons based on the volume of high quality reviews - they've definitely earned all of those five star ratings! I was able to schedule my service online, which was super convenient, and the level of transparency and communications from the company really exceeded my expectations. The company was great about confirming the appointment and keeping me updated on the technician's arrival time via texts and phone calls, and even let me know who would be handling my service visit. The technician, Isaiah, was a highly skilled, personable professional who took the time to explain the work he was doing and to answer all of my questions. I feel I got a fair price for the work that was done and am confident in the quality of work that he did. I will definitely hire Parker & Sons for future work - I even got an estimate for some projects I'd like to have done! I've had some bad experiences in the past with contractors in the state where I used to live, and always dread having work done on the house. I'm so happy to find a company that I can trust and rely upon!

Cody and Alex were very professional. Great communication and gave good suggestions when they asked if we had any questions. Kept us informed on everything they were doing. They did a great job cleaning up and Alex who bought his own shop vac, which was a great tool to have, to clean up where they worked. They also made sure the air was cooling properly. We were very impressed. Great Job and Thank You

Eric was quick, friendly and honest while doing our AC repair! He showed up early and called while he was on his way. Would highly recommend him.

Called Parker & Sons to replace 3' of PVC pipes. I was given an estimate of $1,660. I had to accept it since I did not have water in the house. The job took 1 1/2 hours. Although it looks like the task was done correctly, I will never use this company again since it overcharged me.

If I could give this company 0 stars , I would. 4 days after they installed a New airconditioner and still not working . I thought they were professionals but I was wring. I am really upset to have a New air condition that do not go down more than 80 ° really? Many techs have come and nothing. And no, do not say you are sorry and to call because when I call , they are nothing but careless. Coming to the point that I do not want your service and take your air conditioner that never work!!! So mad !

Parker and Sons installed a new AC and furnace unit into my home recently. The unit is working great during these summer days of extreme heat. I am very pleased with the one full day installation that Parker and Sons did with their two Man team effort. The two installation team members were very professional and extremely friendly. I am really pleased overall at this point in time with my dealings with Parker and Sons. I would recommend Parker and Sons to anyone. Thanks. Robert Z.

Had a water line installed from the front of the house to the rear. The plumbers were very professional and did an exceptional job in very hot conditions. They all deserve a raise in my book.

Josh came out at 8:30 pm on a Friday night. Very professional. All positive. He did the repair and made suggestions for the future as the AC system is 20 years old. No pressure selling at all. Highly recommended.

Parker and sons recently did some plumbing work for us! We wanted to give a shout out to Charles. He was so friendly and did a wonderful job. Thank you

I had a new AC unit installed in my home on July 14. The technician Brian came to my home on July 12 and submitted a fair and honest estimate for a system replacement. The credit approval process was fast and Tommy and his partner arrived at 7:00 am to begin the installation. Tommy was very friendly and extremely knowledgeable about the equipment and it's functions. I wholeheartedly endorse and recommend Parker and Sons for any AC work.

They are amazing. They helped us with our 20+ old ac unit. Adam our consultant was AWESOME and our technician Angel and his coworker were equally amazing. Top shelf all around and would highly recommend. I will be using them for any service for the home they offer. They also did my home insulation. This company is EXCELLENT and has very professional team members.

Rickey did a professional job installing our new water heater tank. And it was all done during yesterday which was a Sunday. He was courteous & responded to each of our questions! A super employee. We won't hesitate to use them again. Great to have hot water again. Many thanks!

Needed a transformer replaced in my air handler. Took them 30 minutes and a 40 dollar part and charged 650. The tech was nice but no way am I ever calling again that was just way too expensive.

Called to make an appointment and told them I would be home all day. Whoever answered my call was very kind, and was able to set up an appointment immediately. In fact, they were able to come out the next day which was amazing!The next day, they called back and left a message saying that I needed to verify someone was home. 20 minutes later I saw I had a missed call, and it was Parker & sons, telling me I needed to verify someone was home. I told them I would be home all day. Lastly, they called me back 40 minutes later and left a message saying that I needed to verify someone was home. When I called back, they told me that the technician had cancelled the appointment due to be unable to confirm if I was home or not.Overall, the service over the phone was top-notch, but Having to return calls every 30 minutes to ensure I’m home throughout the day isn’t fun. I know next to nothing about HVAC repair, but luckily I knew enough to go with someone else after this incident.

My daughter has some kind of maintenance contract with Parker. Or they come out.ically and check her HVAC systems.. The last time they came out, they checked the systems and were very courteous as always. And respect full is always. However. They had bad news for my daughter. They told her she needed to replace both her systems.. They tried to use the typical scare Tactic. That commission paid technicians used to scare somebody into buying systems. Like telling her that they were worried that they might fail in the summer, and they would have to go without cooling.. They told her they were concerned about the motors outside. Both being On there last leg and the capacitors not looking so good either.. And told her if those failed, it would be repairs that might be up to $3000.. So they recommended both units being replaced.. Upon hearing this, I went out to check her systems myself since I've been in the industry more than 15 years. I checked both systems they were running perfectly. There's no issues the motors were pulling normal amps. The capacitors were reading as normal. The compressors were pulling normal apps. A refrigerant charges were perfect as usual.. It's very disappointing to hear this as I recommend Parker's and to a lot of people. I know. I tell them people that I recommend them to that. They're a trustful and won't try to rip you off. But it seems that I may be wrong.. I don't know if Parker and sons is a commission pay company or if they pay hourly rates. I would guess their commission based on this As it is what I see typically in the industry for Companies that pay commission to their Technicians It is my opinion that commission paid companies create problems. By putting pressure on technicians to sell people parts they don't need in order to make A decent paycheck.. Or even possibly having a quota of parts they need to sell..I wouldn't say all of Parker and sons is this way. Maybe it was just a certain technician. However, this is the kind of problem that is created by paying people commission rather hourly.. And I understand when you pay people commission. Your company makes a lot more because obviously they're focused on selling all the parts they can sell. Set sometimes at me and selling parts to customer Justice and actually need.. The people I know from Parker and sons are good people. However, I just wanted unawareness to be made. I just issue because I see it all too many times in the HVAC industry and I would like to make a difference and change people getting taken advantage of the trust you to work on your systems..

The work and customer service was great. I asked for a itemized receipt for work done to see why the price was 4000 and have not received it yet. I asked the plumber why was it so expensive and he said the 10 yr warranty added to the cost. What happened to paper receipt? I hope I get it soon.

I am pretty disappointed because I never even got the service I needed. I had an appointment today in the 8am-10am timeframe. They did not show up, so I called at 10:35am to check in. The person on the other end said “yeah they are running late.” Okay so you didn’t want to call to let me know? It is my only day off, and my time was completely wasted. This was my first experience with this company, and will be my last due to the unprofessionalism.

As a first time customer, I decided to select Parker & Sons and I'm so glad I did. James was our servicing tech and was very through on everything and explained in detail any questions I had. I understand that cost was mentioned several times in reviews,but it's understandable as it's parts and labor and techs have to get paid a reasonable amount which I fully support. Will use them again in the future! Please thank James again and recognize his hard work,he deserves it!

Jimmy was awesome. The first one to bring a hose with him to wash off the unit. Took pictures of the things he fixed with wires hanging down and loose insulation before and after he fixed them. also recommended a high voltage starter component install for protection against st surges.

Great response time. Julian is a great technician. I needed my filters changed on my reverse osmosis system. Julian was here in 30 minutes, did the exchange, tested my faucets for hardness (we were good) and was out in 30 minutes. Great tech. He is professional, educated on all our systems, friendly and willing to answer any and all questions we had. Thank You Julian and Parker and Sons.

We came home from a family vacation and had an A/C unit not cooling. We called Parker and Sons and had a tech here the next day. We weren't excited to hear we had to replace the unit but it was 34 years old. The second day a new unit was installed by Steve Wopinski and he and his assistant was very professional and friendly. By the end of the day we were cool again. We've used Parker an Sons for plumbing, electric and A/C issues and have always been impressed with the techs that came here. Thank you Parker and Sons.

Parker’s and Sons always is very accommodating and professional. Travis set up my appointment, he was very friendly and patient. AC tech, Jonathon did a great job. He was informative and friendly. We definitely will continue to recommend and use Parker’s and Sons for any future needs.

Had a problem with a new thermostat install on a Saturday. They had an opening a few hours later. Jordan the tech tried to fix the issue with me over the phone. When that didn’t work he came over. After a bit we solved the problem. It was after 9 pm when he got there but we hammered it out. Great service and nice folks!

Had electical issues called Parker and Sons and they were available same day!Electrician came out and helped solve issue and was happy to help do some impromptu electrical work that we wanted to get done.Had such good experience called and set up appt to have my AC and water heater serviced for general maintenance reasons and those technicians where just as awesome as the electrician!Prices were fair and reasonable .. highly recommend

I was grateful that they came out the same day that I called and the tech, Alfredo, was professional and knowledgeable. He pinpointed the problem, explained it to me, and fixed it by replacing the part immediately. I'm very impressed.

Tyler and Francisco listened to and understood the issues that need troubleshooting. They quickly gathered all the information necessary to provide a diagnosis as well as different solution plans. I had an invoice with options emailed with minutes of leaving the diagnosis appointment.

Max was our technician and he was wonderful. He was very friendly and professional told us every step and gave us options on how to fix it witch I liked. Very Happy with the work he did. Thanks max for all your hard work today. You did amazing Job!!

Stay away from this company! They talked us into 2 brand new AC units and even talked us into the more expensive units and they are trash! They ruined the drywall in my hallway trying to install a new ac return along with ruining the new return grate. They never fixed them. I've had them at my house 4 times now in the last year and the AC units still do not function properly. I just had a tech out here 2 weeks ago who tested everything, said they didn't set the stages right but everything else was perfect. Today I sit here with my house at 84 degrees currently with the tempature set on each unit to 78. Both units are running for up to 8 hours at a time without shutting off and never cooling the house down. So unbelievable for the 25k we spent on 2 brand new units. There customer service is a joke, they have to constantly be called back as they don't return calls. I'm so sick on their lack of professionalism and not caring that my units don't work. Go with any company but them.

Can't be Trusted. I am not one to write reviews, but considering how much I paid I am making an exception here. A year ago I decided to have New AC unit Installed. At first everything was great. But there servicing check ups are a joke, as they always cancel. Finally a year later they do a check up, find the installation was substandard and try to charge me. When I questioned the charges and ask for a supervisor, I was ghosted. I feel it is better to have customer service than anything else, and customer service is not here unless you are actively paying for it. Very Disappointed.**Update** it has been 4 days since their reply and still no contact, also realized that the response is the same thing they say when you call. Service techs are good for most part, but the management team not so much. Not expecting a call, good luck if you use this company.

Jesus and his crew were amazing! They replaced my AC unit today and were communicative, very pleasant and polite (and funny) and went above and beyond to ensure I had everything I needed and left the house exactly how they found it. Great experience on an expensive project!

Just wanted to say that Joel Lennox of Parker and Sons was very prompt, knowledgeable and diligent in the maintenance. He serves as a good example of what professionalism looks like for a technician and should serve as a model for his peers. Thanks for the great work!

The technician initially came out to do a drain and flush of my water heater. The heater had not been serviced for over ten years and couldn't be drained and then the pipe for the anode couldn't be removed after much effort. I decided to have the to have the water heater replaced as it was near the end of its life. They brought out a new heater first thing the next morning. As with previous experience with Parker and Sons, the workmanship was excellent and the technician(s) were very friendly and professional .

Lyle was my technician and was great. He answered all my questions and even found that the first company I had out was 100% wrong. He saved me $1000s with a correct diagnosis. He kept me at ease and even answered questions that had nothing to do with why my AC didn’t work. The dispatcher I worked with to set up this appointment was great too. Excellent service all around!

Parker and Sons was great! I was having issues with my AC unit on this heat wave and they had it fixed fast! The Technician, Frank was great! Highly recommend their services!

Javier and Cesar were both great to work with, they both communicated their expected ETA prior to arriving, showed up when they said they would, and performed the inspections. Javier installed two new remotes, and hung with me until they were fully set up.This is the first time I have used parker and sons, so far the experience has been excellent from the scheduling to the actual service.

The plumber responded with high quality and professionalism. I am very impressed and pleased by the results. The repairs were excellent. I don’t have to get up in the morning and see those problems again. Now I can have a very good morning and am happy with my repairs. Thank you very much.

I had a smart thermostat installed.
The tech called to let me know he was on his way and arrived a bit early.
There was an issue with the wiring but he was able to resolve the issue and get the thermostat working properly.

I had a pipe separate and there was water everywhere. I scheduled a service call for 2-4 hr window 2hours later. Jack showed up about an hour later. He was professional and efficient. The repair was finished about 1.5 hrs even having to leave to get the part we needed. I couldn't be happier with the service.

We had a major issue with our hot water tank and Parker and Sons got out to help us right away. Needed the old one pulled and a new one reinstalled and everything (from initial phone call to completion) was done in half a day. Was very pleased with their quick response and quick work to get our water back to normal.

We got home on Saturday to a non working AC unit. We called Parker & Son's. They answered the phone. A technician arrived at 6:30 in the evening, and the unit was fixed by the time he left. Thank you for helping us to sleep in a cool place.

They came out the first time for an emergency call cause I was smelling burnt wires from all my vents. So I turned my ac off to prevent a fire. Tech got here and turned my ac back on waited 10 minutes didn't smell anything and left. Less then 30 minutes after the tech left burning smell came back and within an hour my blower shut off completely. Now trying to get some one back out has been 6 calls trying to get them back out here and keep getting pushed further and further out. I was told I was the first one on the list when I called at midnight when the blower when out. So called them back at 7 am and I was added to the list again apparently I was never added so I felt like I was lied to since I was never added to the list. Then told by 10 for sure so-called back at 10:30 and was told for sure someone will be out before noon. Then called back at 1 and was told by 3:30 now. Time will only tell if and when they will show up now.

Brent came out same day, within a couple of hours. He didn’t have quite the right water heater with him, but he returned the next morning to install our new water heater. He was courteous and professional, and explained the scope of work in detail.

Had multiple guys come out in 1 day to fix multiple issues plumbing, water heater, water softener issues and some others. They all were very professional, knowledgeable, friendly, had great sense of humor and were very kind. Thank you to Josh, Shaun, Matt, Bryan, Richard, Tyler and Austin! You were all amazing and I appreciate all of you very much!!

Chris was a very nice technician, he was on time, professional, and gave me estimates for future jobs, which I will use this company, and this gentleman for. Wonderful service!! This is the only company I will use from now on.

We had Cody Shipp perform our biannual maintenance service. He was very friendly and professional. Very knowledgeable about his profession and made some excellent suggestions to keep our unit in prime condition.

My technician Darrell Yazzie was amazing! I was so frazzeled after four days of living in intense heat with three dogs because the company I was working with suddenly ghosted me and did not return my texts or calls. Darrell was so kind and calm and knowledgeable and the wonderful women who answered my frantic call and sent him to me really proved that Parker and sons is a company worth doing business with. The wonderful woman who answered my call for help to the dispatcher that worked me in to a schedule already booked solid made me want to sign up for future service with a VIP program. Darrell explained and showed me pictures of what was going on causing my compressor to kick off. Thank you everyone at Parker and Sons.Sherry Thomas

Can’t recommend enough. Best in the valley customer service was awesome. The prices were better than anyone else. I will be using again.

Marcos arrived at the time expected. He was professional and explained my issue so I could understand what needed to get done. I asked to have the job done immediately and he accommodated me and was fast and efficient. I would definitely recommend this company

Parker & Sons did an excellent job in repairing my A/C system. From the office staff to the technician that completed the job, they were professional, knowledgeable and courteous throughout the process. Additionally, they completed the job in a timely manner. I highly recommend Parker & Sons.

Curtis is exceptional. He was informed upon arrival of my situation. He listened to understand what I needed. He answered my questions and then he offered me two options. He is extremely knowledgeable, customer-focused, and professional. He was able to get me a replacement AC/furnace system scheduled for installation the next day! Curtis has integrity! I highly recommend Curtis to everyone!

The price for services was just ridiculous. The second toilet valve to change it was quoted at $200. I only had him change out the valve in one bathroom and replace the shut off valve for the toilet and that was 350. Next time I will choose a plumbing company that doesn’t advertise so I don’t have to pay for that part of the bill. Even the plumber said when we have to cover a gas, mileage advertising, etc..

I went online this morning to make an appointment with Parker & Sons and to my surprise they were able to come out today to fix our disposal. Anthony M was early (after calling to make sure it was okay), very professional and personable. The disposal is once again working after he retrieved the screw that was stuck in it. I will be requesting him for any plumbing needs going forward.

I would like to let you know that your employee, Barry Bridge Sr. did extensive electrical work at my house today. The work was very extensive and my son-in-law researched several companies and found Parker and Sons to have the best reputation. My electrical was so bad that I was lucky I didn't have a fire. One outlet in the kitchen had the wires burned. Barry checked every outlet and all the wiring and the electrical box. I now feel comfortable that the wiring is perfect, so this means a great deal to me. He checked everything electrical in the house. Cathy R.

The technician was skilled in completing the repair. He had a strong grasp of plumbing issues and was familiar with the required equipment. He offered useful advice and suggestions for future maintenance. I was satisfied with the service. My interactions with the technician were pleasant at first but devolved into uncomfortable territory. He informed me that my home design was dated and unattractive. He showed photos of his home, family, and investment properties. He ended the service call by asking about my travel habits, where I purchased my furniture, plans for selling my home, and the user of a vehicle in parked in my driveway. All these questions seemed inappropriate. My overwhelming sense was that he was privately evaluating my financial resources. I can appreciate someone's interest in design. However, service providers should not be proccupied withassessing the affluence of clients.

The technician who performed our annual maintenance today was fantastic. He communicated what his plan was, discussed the checklist and performed additional asks like adjusting the dampers. I appreciate his professionalism and his courtesy.

Parker and Sons are a rip off and take advantage of people in distress over their air-conditioning. My daughter and her young family had the AC go out in them this week. They called Parker and sons and a technician came to home evaluated situation and advised they could temporarily fix it for 7000.00 for new motor and blower. The tech advised he could put new unit in for 17000 dollars on a 1800 sq. Ft Home..I had my daughter call someone else and the new company immediately noticed the unit was not that old. He called mfgAnd found out it is still under warranty. Any technician should of known that immediately, yet they never researched for my daughter' This company says they represents honesty and family trusted. Baloney they gouchPeople when they are in a tough bind. I would not allow this company to clean my toilet. There are honest people out there but Parker and sons is not one of them

These workers are some of the best and caring I've come in contact with. And they all know their jobs very well. A great team effort. They are hard working and dedicated to finish the job in a timely manner. They have worked in this extreme heat 107 and climbing. They bring great credit to the name of Parker and Son's. You are number one to us. Many thanks for your immediate attention to this greatly needed service.

First technician forgot to put breaker back in, spent day with no cold air until second guy came out and spotted it. Had to switch out part that wife should have okayed the previous day to make sure unit stays in proper working condition. Both gentlemen were polite. Have 2 houses under contract and they can never get the phone number correct to call when they are on there way out is only issue.

Nate was amazing from beginning to end! A huge help throughout the whole process. The guys that installed it were very nice and professional. We would recommend Parker & Son’s!!

Long story short. I called about a water leak and because of a previous misunderstanding had cancelled them as monthly service providers They were very understanding when we needed the water leak fixed and it was a perfect time to express previous concerns. Definitely a family type business. Thanks for understanding my concerns.1

Nicholas with Parker and Sons is the best!! Very personable and very knowledgeable. He was able to determine how our AC system was performing and made the necessary adjustments to alleviate our concerns.(We had a different tech with a different company yesterday. He said that our system was not working!)John and GwenCasa Grande

Very good service. They scheduled quick and had great customer service. The technician that came out, Andrew, was very knowledgeable and took time to answer all my questions. I would definitely recommend to others.

A tech arrived in less than an hour of calling because my grandmother’s house was over 90 degrees. The service was done fast and well, he explained everything in detail and answered all of our questions. Highly recommend!

After experiencing two days of shutdowns of my air conditioning during the hottest part of the day, I called Parker & Sons for help. Leo showed up as a result of this call and quickly diagnosed the problem as being a can capacitor on the compressor fan. He replaced the capacitor and this appears to have corrected the problem.I will definitely use Parker & sons should I need any future a/c repairs.

Our tech David D. was fantastic. He was on time, very communicative, and extremely helpful. He was able to get our cooling issues fixed and was also able to identify other issues to prevent bigger problems in the future. Definitely would recommend!

We had a leaking water heater & Colton came out the day I booked an appointment online. Even when I had missed his call until an hour later. He was courteous, polite, professional & explained everything he was about to do. He was overly grateful for the cold waters I gave him. He is an asset to the company. Thank you Colton for your work.

David Kerrigan was the plumber who provided our service. We got our appointment the very next day. He is highly qualified with 40 years experience. He was very thorough, competent, & conscientious. He replaced our bathroom faucets & shower heads and valves and he will do additional work in our home later this month. He did his best to resolve our problems being mindful of the cost. He was also very pleasant & personable. We r thrilled to find such a skilled & honest craftsman. We highly recommend Parker & Sons & will continue to use them in the future.

Great service! I couldn’t thank Cesar enough for repairing our AC (despite a horrible wiring job he inherited from another contractor). He was incredibly efficient and got us up and running after no AC for a week! This is a great business that really feels like they care about customers and their unique situations. Beyond happy and will continue to use Parker and Sons for AC and other needs!

The tech installed a water softener and a RO system. Tech was very good at what he does very professional and explained everything to my wife and myself, and asked us several times if we had any questions. We are very satisfied with the installation.

Had work done by a small business and they didn’t do the job correctly. Decided to call on the pros and reached out to Parker to Sons and they did an incredible job. Chris was very helpful, professional, and knowledgeable. Now we’re getting our water filtration system fully repaired through them. I’m going to them from now on.

My hot water heater replacement and water purification/softener install was quick and easy. The technicians were punctual, friendly and knowledgeable. The final install looks clean and neat. I plan to continue using Parker & Sons for plumbing and other home services.

Nick was wonderful! Explained everything in terms I could understand. Got my air conditioning going on a hot day today, but even though I do need a new one because of the old one is on its last legs, he got it working for now. Thank you so much Nick, it was a pleasure. !

I was able to schedule same day service and Tim and Caleb arrived in the given time frame. They were professional, efficient, found and fixed our problem in no time at all. We are very pleased with the quality of serve and value for our time and money. Highly recommend Parker & Sons.

Last year was my first contact with and use of Parker and Sons for maintenance. The first thing that a potential customer should know is that Parker is not one of those outfits that makes you cool your heels waiting interminably for the repairman. The communication is extraordinary. The repair guys are professional, keep you informed about problems they see and If you consent, fix them on the spot. It is not always easy for women to have a comfort zone when dealing with service and repair personnel. That is definitely NOT a problem with Parker. But back to the communication, it's 5 star. Couldn't be happier.

Dave Mounts came out to the house for plumbing maintenance. To keep it simple he was Awesome! He had great recommendations, fast and efficient. Great communication. Will continue to use the house maintenance program with Parker and Sons. If you happen to get Dave for your next service call, you won’t be disappointed!

Honesty and Integrity thank you Parker& Sons. I called Parker and Sons for a second opinion. Should have been my first call. Their Project Manager came out and looked at our drain line and showed us there was no problem. The other plumber was scamming me with a video that was not my drain line. Parker & Sons will be my first call for future plumbing issues.

Lucky for us we could get an electrician out today- thanks Parker & Sons!Sam helped us out big time today; all outlets in bathrooms & garage went dead. On time, let us know what his process was, did diagnostics- breaker had been tripped so easy fix. It’s an older home so he was good to discuss changing out the panel, which we will do in the future.Professional, organized, efficient, friendly. Thank you! We will definitely call Parker & Sons in future!

Guys were on time and very nice, professional. It was a very long and hot day for them. They were very knowledgeable and told about our new HVAC system and the thermostat! Our 3rd unit with Parker &Sons.Would call on them again. Excellent Service they Provide. Hard working team.

I'd like to think Joshua, for being a professional and courteous during his visit while troubleshooting my AC unit. His knowledge of the fault with my AC units put me at ease while discussing what was the problems and how to go about fixing my unit. Again, thank you Joshua.

Grant with Parker and Sons came out and took care of My problems in a hurry. He was great to deal with. Very professional and knowledgeable. Got the job done!! Thank u so much Grant!!

The good news; Our water heater failed but was under warranty. Parker was able to respond to my call quickly (within an hour!). They de-I stalled the heater, managed the warranty process with Ruud, returned it to the planning supply house, got a replacement and re-I stalled. All in the same day. Our technician, Michael, was polite, competent, accommodating and professional. The work went smoothly and Michael dealt with a couple of curve balls like a pro.The bad news; $1,300 for this job still seemed excessive to me for about fours of work. But there is a premium for emergency service….

I have been a Parker & Sons customer for 12 years and have used them for plumbing, duct work, insulation, and heating/cooling needs. I have never had a “bad” technician come out. They are always professional and courteous. I recently had Cody Shipp come out for my spring air conditioning maintenance and he was excellent! He was very thorough and explained everything he was doing along the way, making sure I understood how my systems were functioning.

Parker and Sons were ver professional and provided excellent customer service. They responded to my call and provided service to repair my A/C within a few hours. The technicians were very professional, personable and efficient. I highly recommend them!

Every person I've dealt with from Parker & Sons was extremely helpful, respectful, professional and responsive. The experience from start to finish was delightful. The technicians that came out were definitely a pleasure working with and I will definitely be using this company for any issues or projects I have. Thank you Parker & Sons.

The service I received was incomplete and without confirmation of what was wrong. The tech did say their electrician and a sales person would call me. The next day. The calls never came. My AC was completely down and apparently no one at Parker and Sons cared to call me even though I pay a monthly fee to be on their family plan! The total opposite of family plan...appears to me the Parker Family could care less about families they service are suffering in 90 degree house! In addition to this negative experience, my personal friend had Parker and Sons service his AC and the tech drove a screw through the coils and created a leak. Parker and Sons denied they did the damage and my friend had to pay for the repair out of his pocket. Parker and Sons lie as well as neglect to follow up with customers in need.

Garrett, the plumber has excellent customer service skills. He took the time to explain what needed to be done and what the cost will be. Keep me updated in how the repairs were going. When he was finished we walked through my house and reviewed everything that was done .

Great service with running electric to the monument sign at my storage facility. Danny and Jose were both professional, hardworking individuals. I have Danny's card and will be using Parker & Sons again

Provided me with the best quality & service I could ever ask for. From start to finish they were professional protecting my home as they took out the old system & installed a new Lennox HVAC Air & Heating system. Lennox Clean Air filtering systems installed highlights the total quality.

They completed repaired two bathroom showers, faucets and valves. Replaced our kitchen faucet and brought us into the 20th century. Super service. Came out the day I called and completed the entire job the next day. Friendly, courteous and extremely knowledgeable. Would definitely recommend them and plan to call with any future projects.

They made it out very fast. But $1450 for a $197.98 fan motor? So they charged $1252 for a 30 minute job.
If it were my house I would have declined, but this was my bosses house who lives in NY, and needed it done right away and could afford it.

The excitement of installing a new thermostat quickly to find that I blew a fuse somewhere I had no clue was. In comes Jacob a professional, courteous and friendly technician that only managed to beat that with his efficiency and thoroughness. Make sure he makes the salary that matches his skills and not his hours because he is definitely one of your super stars to hold onto. I can sleep tonight without it being permanent in this lovely AZ heat.Member forever based on that experience hands down.

The initial appointment to troubleshoot our slow draining toilets did not get entered into Parker & Sons' system, so the Tech never showed up on Friday. However, it was rescheduled on Monday and the Tech arrived at the agreed time later that day. Things happen. We have two men's restrooms in our facility, so the mixup wasn't a big issue.He evaluated the problem and quickly repaired it We experienced minimal down time.

We had a broken hot water heater and they came out quickly and helped me chose a new one and installed with improvements. They help me keep my house functioning and in good shape! They are very helpful and knowledgeable and their quality of work is wonderful.

Paul was at my house less than 24 hours after I called to report a potential electrical issue. (The company I had been using for over 6 years could not get out until 8 days later.). He diagnosed the issue as a bad electrical panel in about 5 seconds. The next morning he and another professional electrician were at my house early to replace the panel, as promised. They finished two hours ahead of time and the work looked excellent. In the future, I’ll be using Parker and Sons not just for electrical work but for air conditioning and plumbing work as well.

From start to finish Marcos was very professional. Everything was explained in detail. The work he did was well done and in a timely manner. Everything was left clean and he hauled away the old heater. I will be using Marcos and Parker & Sons for future needs.

Devon Plush, from Parker and Sons, gave us great service today. He explained everything very well, answering all our questions. Would highly recommend this company that we have used for years.

Ken Porter, the service technician, surpassed all my expectations. Not only was he highly knowledgeable, he took the time to listen to my a/c concerns and talked about solutions and options. Ken has my upmost respect for his knowledge and expertise but also for his integrity and kindness. That’s a rarity these days. Priceless.

Alonzo did a great job with our AC troubleshooting. I didnt expect them to be on time since its the busiest time of the year. He was about 40 minutes past my scheduled window, but at least he called and notified me where he was. I would definitely call Parker n Sons again, it was a huge help at 118 degrees out!

The guy that was here was very professional, friendly and worked hard. I will definitely Italy refer you to others. I'm very satisfied with the work he did. Definitely fixed the problem. I'm glad I chose to go with Parker and sons. I wanted to add the man I spoke with on the phone was also polite and professional

Always a wonderful experience with Parker & Sons! They are punctual, professional and so nice to my dog! Wouldn’t take my business anywhere else in these 115 degree summers!

I was not expecting an A/C emergency so soon, and dreaded the possibility that I'd have to buy a whole new unit! My A/C stopped working, and it was 113° outside, and getting increasingly hot INSIDE too. I called Parker & Sons expecting I may have to wait a couple days for repair, and so grateful Dean said they could fit me in the next day! Thank you Dean!To my surprise, I ended up being Eric's first call of the day (out of many, no doubt). He immediately diagnosed the issue, presented me with my options, and took care of it! Thank you Eric! Two hours later, and my house is nice and cool again! And it's July 4th, to boot! Thank you so, SO very much! You guys are awesome!

Very pleased with our recent HVAC service from Parker & Sons. Anthony, our technician, was extremely knowledgeable and professional. Would recommend without hesitation.

Parker and Sons had installed my water heater about a year ago and I realized it was time to have it flushed. I called and Greg came out and efficiently took care of that for me! Professional and super nice! I used to shop around to find the cheapest price, but not anymore!! If you want a job done correctly call Parker and Sons!!!

Was unsure about some wires coming out of the wall and figured I'd call someone just to be sure it got done correctly so I called Parker and Sons. Installation of the thermostat and the ac unit repair went absolutely smoothly. Will definitely use them again.

I used Parker and Sons for the first time and their customer service was great. I had Max as my technician who fixed my shower. He was very professional, great customer service, knowledgeable and went above and beyond especially when it came to cleaning up afterwards. I will definitely use this company again and I will definitely use Max for my plumbing needs. Parker and Sons you are lucky to have a great knowledgeable professional employeeAaron B

I had a serious water line leak. I called early Friday morning and had a technician out to my home within hours ( I first called a competitor, who could not accommodate me until several days later.) The problem was determined to be a slab leak. The following day another tech came out to perform leak detection. He isolated the line then, shortly thereafter, 2 techs came out to do the repair which took about 5 hours to complete which included rerouting the line through the attic (which was probably hovering over 140 degrees.) These guys were cracker jack at what they do, very professional, knowledgeable, and courteous. Frankly, I was stunned that this repair was able to be completed in the relatively short time span since I had initially reported it. The house had very little downtime regarding water usage. A BIG THANK YOU to Alex and Isaac, for the repairs, Mike, for his leak detection expertise and Matt, who saved me hundreds of dollars for what turned out to be an unrelated issue. In a heartbeat I would recommend Parker and Sons for their responsiveness to what otherwise could have been disastrous to the interior of my home. I know where I'm going for my next plumbing problem, albeit, hopefully not for a long while. You would be well served in contacting them. BTW, they do a lot more than just plumbing. Forever grateful.Alex M.

I called Parker & Sons because every electrician I called was not available for a week at the earliest. We had an electrical issue we needed addressed for some vital equipment. P&S came within 24 hours. Frank was polite, well spoken, informative and thorough. He fixed our issue and the cost was reasonable. I will definitely use them again for any issues.

First class service from my initial call to the office to the technician. Everyone was very helpful and even talked to me about a regular service plan that is a great idea for AZ A/C units. Got me up and running and I am very happy with the service. Thank you!

Chris was highly knowledgeable about why our sump pump alarm was going off and he quickly identified and remediated the issue. He took the time to explain and made recommendations on how we can avoid issues in the future.

I am so impressed with Thomas Weider! He came out right after my husband called Parker & Sons. The company that had installed our water heater initially had a two week wait. Thomas got us scheduled right away. We will be using Parker & Sons from now on!

Richard Glauser is the most knowledgeable tech we have ever encountered. Parker and sons provided us a second opinion on a reverse osmosis system, and water softener. provided us a second opinion on a reverse osmosis system, and water tank. He was not pushy, gave us different options, and when we are ready to install a new water softener, he is the tech I want to do the work. He knew all about the water softener,including the mfg info and warranty which I appreciate!!! Thank you Richard for making our day!

Parker & Sons do terrific work! I would certainly use them again. My technician Ignacio, was very professional, hardworking, and knew what he was doing.

We were without A/C during bad heat-wave. Patrick came out on a Sunday and solved our problem immediately. He confirmed we had cool air going through the A/C system before he left our house. We will always use Parker & Sons for our HVAC needs because they are fantastic. Thank-you

My A/C stopped working and the temperature in my home was at 85 and climbing. I had Manny out very quickly. He explained what had happened and what needed to be done to fix it in a way that was easy to understand. The compressor part was ordered. Manny came out the next day and completed the removal and new installation in the blazing heat/sun. He was very professional, personable and didn't complain about the heat, as he repaired my unit. I will definitely recommend Parker and Sons, as well as, Manny!

So impressed I can't stop smiling! This place is the best for a reason, they care. Charles did our estimate and the installation of our hot water heater on the same day! Gary sold us our air conditioning unit, he was informative and sensitive to our financial limits. Very thoughtful. Aaaaand they saved us money, much appreciated!

I had Parker and Son's put in a new air conditioning unit. I was unable to be at my residence,but my son was there keeping me informed. My neighbor came down being a bit aggressive with the techs verbally... My son told me about it and I got on the phone right away to let my neighbor know, we owners have the right to have workers park at our residence. They were very hard working men that took care of me totally. I give them praises. Thank you for taking good care of my home. 😍

Our technician MacKenzie was knew his job inside and out. He is a true asset to Parker and Sons. We worked with him to identify our units problem and the best fix to keep our ac running well into the future. Thank you Parker and sons you guys have always been great!!!

Daniel Trasper was awesome! Went above and beyond expectations. Answered all of my questions in regards to my water softener repair. Glad to have found someone I can trust. Parker and Sons found themselves a real gem!

Parker & Sons is great. I had 5 different guys I worked with to get a split AC system put in and they were all so nice, professional and helpful! The system is working so well. Will absolutely use Parker & Sons again.

What a _hitty and shady outfit!!Made a appointment 5 days in advance for them to come out and check on my hvac system because it isn’t cooling very well. I took the morning off from work sans pay because I was given an 8-10 block time for the tech to come and service the unit. I received multiple texts as the time approached and even a phone call the evening before to confirm the appointment. The call included a sales pitch of joining their biannual service check which I told them I’d consider but did decline at the time. So 10:30 comes around and not a peep. Called the their number and was told that because my A/C is currently working and “it’s hot out”, they’d like to reschedule the appointment for the fall. No apology offered by the rep.Me thinks it has a lot to do with the non commitment of their service program in the meantime I’m out the pay from work.Filing a complaint with the BBB.Buyer beware…

Got a drain fixed for a great price! Royce also helped out our elderly neighbor who had fallen down. Our guys also cleaned up after finishing the job! Great quality service! Very professional.

Bill was great. Being an older lady and living alone, I really appreciated it when he offered to change my vent filter. Not fond of climbing ladders any longer! He was punctual, gave me the low down on what he found, good n bad, and gave me options. I've been with Parker n Sons for awhile, and have no plans to change.

We’ve been with Parker and Sons for well over a decade. They have always been reliable and dependable servicing or replacing our AC units. They came through again as our old Lennox had ran out of its 10 year warranty back on June 2023. July was nothing short of living on the planet Mercury as it went down for being a record setter for hot! I called Parker and Sons on a Sunday afternoon this August to have a tech come out and check our AC. He was scheduled for Tuesday. I was told to call back on the spot if our indoor temps went up. They did by a few degrees. I called back and our tech came out Monday morning. He found the issue in short time, our compressor was on its way out. It was struggling to keep up. It’s funny how warranties can run out and then your system breaks. Long story short, we needed a new system. So we bought another Lennox 5 ton 14 seer AC that Monday and the next morning we had Parker and Sons on the job with the unit, parts, and the crane operator all in the same day. We were up and running on our new AC that afternoon. The employees were a class act and even hauled away the old system and assorted parts. My wife and I are very happy that this company is here. We will continue doing business with Parker and Sons. Thanks to the entire staff and crew!

Thanks for fixing the AC on the hottest day of the year so far. I understand the capacitor outside swelled and broke and there was a slight leak at the cap out on that unit as well. Glad Nicholas and Riccardo knew what to do quickly and effectively. Thanks again. I have a annual service contract now too. Price for capacitor was WAY inflated I am looking for a call back to explain why!

Wow! I have never been so pleasantly surprised with any contractor! They showed up on time, were thorough in explanation, helped me understand what needed replacing and had someone SAME DAY come do it! He stayed till past 7 just to finish! Great quality, value, customer service, education, etc!! Big shout out to Daniel and Brandon!

Our technician was out between the hours they said they would be. He was very efficient and did a great job with the install. He was also very nice and friendly. We love our new system and there’s already a difference with our water. Parker is the best in town!

Sergio took care of ac problem quickly. Our family has been using Parker and Sons about 2 years now including electric and ac and plan to have them do my plumbing work also. They have a good reputation for a reason. They follow up, on time , competent and always so polite and professional-true blue customer service!They gave my daughter the best price on a new unit and system after multiple quotes too. Wouldn’t use anyone else.

Just had a a new AC installed not even a week ago (today is day 6) and the thermostat stopped working which in result turned the AC off I checked the breaker the unit and the wires and everything looks fine which tells me it’s a possible wiring issue of some kind. We called Parker and sons after being on hold for 20 minutes the first guy we talked too was rude and said we have no techs available tonight we can reach out to you in the morning. We replied with we have small kids in the house and we just paid 20,000 dollars for a new unit not even a week ago are you kidding me? Then we wait another 20 minutes for a supervisor and she says the same thing with no compassion what so ever. And then she goes on to say we will see if we can get someone out tomorrow but there is no guarantees. Are you kidding me? 20,000 dollars and no guarantees? It literally says on there website service in minutes not days. Worst AC company in PHX.

Parker and Son’s has always provided us with quality service and fair prices. They are prompt, courteous and professional. I highly recommend this company!

Our tech Alex was great! He was responsive, on time, offered great recommendations, and had our HVAC until back to working very quickly.

The service men were respectful informative, thorough, and were honest in their interactions with me. I value those traits highly. They worked quickly, efficiently, and took care with cleaning up after the work was completed.

Called on 4th of July Holiday. Tech was out shortly after 8:00 AM. Diagnosed problem quickly, gave advice to help in the future. Was done in less than 1/2 hour. No pressure, no upsell… just took care of business in a professional manner. Thanks to technician Sean & dispatch team for saving our holiday plans.

Good job done by Dennis. Cut wall behind fridge, cut pipe and remove old valve, install new 1/4 turn ice maker valve. Pressurize and test no leaks. Reinstall trim and cut drywall back into place.
He was informative and courteous. Thank you Dennis!

Nic was knowledgeable and efficient with his repairs. I was given up front cost options with thorough explanations a job well done all within 12 hours of my initial request for service.

The power at my house was out due to a breaker failure. The technicians who came were able to quickly replace it and restore power, which was very helpful since the outside temperature is so hot. Great service!

Chris was very friendly and answered my questions explained the work and how to use our water shut of system it was a very positive experience.

Back to get a fast replacement of my AC .....fast response & great price (made more so by rebate & loan availability)...the install was done next day after choosing the unit. Very efficient install.....while I got my yearly maintenance done on heat pump water heater & also water softener free checkup.I'll continue to engage with. Parker &Sons just because they are attentive to my schedule and all their teams do their jobs so uncompromisingly expertly.

My A/C went out and Parker and Sons was the first company to send someone out to my house. Mohamed was the technician who got my A/C back up and running. He did an outstanding job and kept me informed every step of the way. His customer service was excellent!

They were on time and worked efficiently until the job was done. Zach and Luis were polite and knowledgeable and had attention to detail. They made sure all wiring and drainage looked good and was tied up properly. A very professional job. I'm very happy with the results.

Be warned that I bought an $11,000 AC unit. After it was installed, I had to ask 5 times to get the invoice and Service Contract from them. I even had to get Home Depot involved as I used them because Home Depot recommended them.After finally receiving the service contract, they failed to put in the twice a year free Maintance Visit I was promised. I have called twice about this and have heard nothing.I’ll be contacting Better Business Bureau.

I call Parker and Sons for all the plumbing issues I have on all my homes. From start to finish, communication is outstanding. Clear pricing before the start of any job. If you're looking for professional and quality work, I wouldn't recommend anyone else.Special shout out to Dave and Chris, they always take care of me and I refer them to anyone that needs a quality plumber.

I have had many different services done at my house. Including the ones above, I also have attic insulation replaced, a whole house soft water system installed, and a reverse osmosis setup under the kitchen sink. ALL services were professionally done and most technicians went over and above their duties during their service calls! That's why I have been their customer for over 18 years!

Excellent service from Abel who installed the surge protectors July 27 and David Watts who serviced the small air conditioner. We were very pleased once the work was done. We had to change the appoiintment a couple of times, but the work was excellent.Stephen and Vanessa Delgado

Cody came out to help us figure out where water was coming from with our ac intake and really went the extra mile to figure out the issue, resolve it, and give us info on how to set our thermostats in order to use our system and electricity more efficiently. He also took the time to explain what he was doing, what it meant to our equipment and our situation so we could make truly informed choices! As a manager of a customer service team this was top notch service in my book!

I am always very happy with Parker and Sons. Brandon, my technician, was professional, courteous, patient and friendly. Everything was thoroughly explained and validated. He advised against my requested service and recommended a different one. Once he completed that service, his recommendation was well worth his visit. Thus, once again leaving me very pleased with the time and money I spent with Parker and Sons.

Jim came out first thing this morning and he was so nice, almost like having my dad here fixing things (except Jim knew what he was doing 😂)! He was super efficient, kind, knowledgeable, and gave me a good deal. I have used Parker & Sons in the past, and will definitely use them again! Such an amazing company!

I had called for a Plumber to fix my bathroom tub leak. Danny provided amazing support. He walked me through what he was doing, provided suggestions and tips, and had recommendations. He even offered to fix something as he could tell I wasn’t quite sure how to do it. I can’t thank him enough for his professionalism.

called in Sunday morning at 10 AM was put on a wait list and was excited that Tim showed up at 12:30. We talked in depth about what I wanted done. He completed the job within two hours and believe me it was a big job out in that hot sun. Tim is a good guy. You guys at Parker And Sons should be glad to have him working for you.

Technician Matt was 2 hours early and spent 12 hours resolving our problem. He was professional and communicted with us extensively throughout the process. Also had expetience with my inverter system. A competitor had given us a quote that would not have solved our problem. Extremely satisfied with the entire experience

What a joke! Went with Parker and sons because I heard they were so great, all awards, customers service. Their work is good when they come. First time, they came out for a repair, on a 3 year old system. Condenser is what was needed. Since the replacement of the condenser, my ac unit pulls so much power the lights dim. Never had that problem before. They signed me up for the $20.00 maintenance programs. Every time I scheduled it was canceled, due to the fact, people are without ac. Understandable, this happened 4 time since I scheduled maintenance. Today, I booked 4 mounts in advance, text verified, no show. WHAT A JOKE $20.00 a month for nothing. Canceled with them, just sucking monthly payments, and found a new company, that is five star and has great customer appreciation. They’re too big and not even professional. What a joke, no Melvin’s, just no one! Stay away!

Christopher, Mark, Alexis, Trevor all did a fantastic job. They were prompt very courteous, and did a very clean job in a very fast manner. They were done with a full AC install and duct replacement in under 10 hours. My unit is running well, I spent a bit more than I planned but the service I received was well worth it. Even though I spent more than I wanted their bid for this job was better or equal to the other 4 companies I had out. Tyler was my service tech that set up the job and he was great to work with as well. Overall very satisfied with the techs we had, work that was done and overall satisfaction. Great job!!

Paul came right away and diagnosed problem with old, leaking r/o system. Very knowledgeable, professional, courteous. On time next morning with new system. I have great confidence in him, and highly recommend him, as well as other Parker and Sons employees, no matter what the job entails.

The service was timely and they kept you informed on status of repair process (parts on order, parts received, schedule of technician, etc).Service Tech Cody Shipp did the repairs. He was on time, informative as to what he was doing, and a hard worker. Cody represented the company and himself extremely well. An outstanding asset to your business.

The technicians were very polite, professional and did a fantastic job! The work that I done was installing a Tesla car charger on a 50 amp circuit. They had to run new wire and conduit up through the attic and down through my garage. All the work looks like it had been there when the house was built with no shortcuts! I feel is a bit pricey but I think you get what you pay for!

The technician was here for over 5 hours. Had to leave for almost one hour to purchase parts for the job. Seemed competent.We are somewhat disappointed in this business. What started out as $3500 for various plumbing projects, after we signed the family plan. Big mistake. Everytime we called for something-like annual air conditioner check, it morphed into being told we needed a new air conditioner, then another tech came out to tell us we needed insulation--for an additional $15K on top of $14K for one new air conditioner. The tech finally said they could do the insulation for $8K.We got a 2nd opinion. Air conditioners are working fine and insulation is only $3KWill not renew family plan and will not use this business again. They are focused on sales not the customer, imho

Nathaniel, came out diagnosed the problem with our air conditioner and was able to fix the problem by early the next day. He needed different parts to complete the job. We were thankful he came back early the next day before it got really hot.

The tech named Mackenzie was so awesome! He answered all my questions in a professional manner. He explained to me everything that I that I asked and needed to know! I will give him 5 star rating because he exceeded my expectation!

Had 2 3 ton HVAC systems put in and they did an excellent job. Very professional, on time, and very knowledgeable. During the installation very clean, and picked up all garbage and vacuumed rugs. Drywall was replaced in the attic and framed out. Looks better then the original. Thank you Parker and Sons for the excellent service!!!

Best customer experience! From the representative who calmed me down on the line, Dean Parker, to the plumber who arrived so quickly, Egzon Osmani, I have never felt so attended with care.
Thank you Parker and Son!!

I am so impressed with your specialist that was sent to our home today. Logan was very knowledgeable and patient with us . His level of service was outstanding and took care of all of our needs and offered several solutions to our problem. We also are taking advantage of your service plan it will take care of our needs now and in the future. I will recommend Parker and Sons to everyone I know .

This company from the moment I called was more focused on selling their service plan than solving my A/C issue. The tech showed up to find issues with my AC unit that wasn’t cooling very well, spent 10 minutes outside and quoted me $500 for a “leak check” and between $2600-$4000 for a leak repair- mind you my system is 2 years old and under mechanical warranty, so this is JUST labor costs. also, the tech didn’t even go into the attic to look at the unit!! He just made his determination based on my refrigerant being 14 PSI lower than full. On top of the outrageous quote for a leak check and repair, he starts pushing a “free appraisal” to get a whole new unit! What is that?? I’m baking in my house, and just wanted a diagnosis and fix. I ended up having someone else come out, too off the refrigerant, and apply leak stop later that same day for 1/10th of the quote form Parker and sons. This place is criminal and out of their minds if they think I’m ever having them near my property again. I can’t believe they felt comfortable charging me for a service call and DIDN’T even check my unit in the attic.

Parker was excellent and professional in their handling of my central air conditioner repair. This is my third complete replacement with Parker and each one has been professionally and carefully completed in a timely manner at the agreed price in the estimate. I will gladly call Parker again in the event I need further air conditioning help!

Horrible customer service. Received a call that our appointment would be cancelled and needed to be rescheduled after an hour into our scheduled block and taking the day off of work to make this happen. On top of this, we had to schedule two months in advance for this original appt which they were late too and now being told the reason for them was due to poor scheduling and overbooking that they would no longer be able to make it out at all and remember this is after they were suppose to be here. Then the soonest they would be able to make it out after their scheduling issue would be another three months. When asking for help from the customer service team they said a supervisor would have to call back to assist with rescheduling and their mistakes which they did not follow up thus I had to follow up again.And this is poor treatment we received after using this company for twenty years with all of our appliances and having good standings as a client.

Maintenance program on our HVAC unit is serviced twice a year keeping it in top performance. Technicians are always on time and keeping us informed of any potential problems and repairing before there is a problem.I would recommend Parker & Sons.

Pablo was very professional and fixed our plumbing problem quickly! The price was very reasonable and I would highly recommend asking for him if you need any repairs from Parker and Sons!

Thank you to all at Parker and Sons for the amazing service. Your technicians went above and beyond to get our air conditioner replaced over the hottest 4th of July week. I cannot say enough great things about this company. We are truly grateful for everything.

Parker & Sons was a lifesaver today. After being without AC in 100 degree weather for the entire weekend, we were hopeful our home warranty company had referred us to an HVAC company that could help us right away. We were wrong. The company they referred us to could not come out for 4 days. So.. we decided to take matters into our own hands and we reached out to Parker & Sons. After explaining that we have an elderly person living with us, the dispatcher worked hard to get us a technician the same day. David came out and was fabulous! He replaced the broken part, checked the air handling unit in the attic, and cleaned the outside AC unit. What a relief! We signed up for the maintenance program on the spot. We are very grateful for the responsiveness and professionalism of Parker & Sons.

We will forever use Parker and Son's for our future repairs. We had an A/C issue. My husband went through HomeDepot. They use Parker and Son's. The gentleman that came to our house was so professional and kind. He made the process easy. He saved us money by being honest (which you don't see anymore) and did the job right.he was quick to solve the issue so we could get the A/C running again. Cody S. You were amazing. Thank you Parker and Son's for hiring only the best. You have a customer for life.

Matthew came out to give us a quote for new AC install. He let us know what was included and what wasn't, which I appreciated. The install team was great, very nice and told me exactly what they were doing. The AC unit is working as intended and they did a good job. I would recommend using them.

1 AC unit went out on one of the hottest days of the year on a Friday night. Called first thing Sat Am expecting no availability until mid/late next week. She put me in the cue that day but was on standby (I was overjoyed).Tech came out around 7:30 at night and we diagnosed as an electrical issue. Great guy, professional, kind, and obviously had a long day already.He called one of their electricians to come by still later that night. The electrician showed up within an hour of his call and found a bad circuit breaker (old style). No replacement breakers of this type readily available on Sat night, so we swapped out the oven breaker and will deal with a new breaker or entire panel replacement of these old breakers on Monday AM.Again another great guy, long day for him too.Outstanding Service - thank you!Phil

Our installer Branden arrived within the communicated time window and was professional, courteous, and quick. We’ve had our RO and softener for several days and the systems work extremely well. I love the app that informs us about water usage. Highly recommended.

Had appointment on Saturday and crew was here first thing Monday morning to do my HVAC and duct. They were very professional and detail oriented, and they left my house cleaner than it was when they arrived! They explained everything clearly and I was able to get everything for zero money down and zero interest for one year. I’m very pleased and will certainly be using Parker and Sons for all my AC and plumbing needs. A++

Outstanding work to replace a water line. Not only was the work done promptly, the technician took great care in make sure the yard was cleaned and back in the condition it was before. He was also very clear in providing all the options in treating the problem.

I had a seasoned technician come out the guy was rude as hell!! it was hot and told me I need a new AC unit $15,000 he quoted me right off the bat and then he said I need to fix my Plumbing problem. he walked away didn't say nothing else and left I don't recommend this company at all not with these rude technicians working for them. BAD BUSINESSDidn't even give me a chance to do an application Im overqualified on credit for a new one. Their loss!!

Top notch work! Alex did a good job installing my water heater tank. He’s very professional as well as his co-worker, Isaac. I highly recommend both of them.

We called Parker & Sons to get a quote. was able to get an appointment within 24 hours. Once we decided to go with Parker & Sons, they scheduled us for appointment that same week. technicians were professional friendly on time.

We could book an appt online, and they had same-day availability. They were very courteous and explained things very well. They were also about $1000 cheaper than another quote for the same job, and they performed the repair in less than an hour. Highly recommend Parker and Sons!

We had an emergency water heater leak. Parker & Sons responded quickly and installed a new one same day. Great service. Our technician Tim was very professional, answered all our questions, and did great work. Would recommend

Rheem had Me call this # for installation of a replacement warranty part & it happened to be You. Richard Glauser Tried to make Me pay for a Rheem water softener that was under warranty. I have stage 4 Cancer & in Home Hospice care & He had Me go to 3 of My neighbors to get a shop Vacuum that he didn’t have to complete the job. He was in a big hurry. I understand warranty work but I should get the same quality service as a regular paying customer! Very Disappointed!

We were having a huge plumbing job done and they were doing a fantastic job when an electrical issue was exposed. The electrician showed up right away and worked to make sure everything was working and safe. Parker and Sons does the job the right way! The plumbers were amazing, as well.

We have yet to have anything but a great experience with Parker & Sons! From scheduling (they can always get someone out to help) to the techs - everyone is super helpful and always very professional. Sergio came out quickly and got our system back up and running in no time!!

Had an air conditioner problem, it was 110 called three other companies they could come in October, which was in 4 months! Parker and Sons came out in a few hours, found the problem and it was fixed within an hour! Amazing!

I called Parker & Sons today my AC wasn’t working on the first warm day of the season. This winter I had inadvertently turned off the breaker switch. And had forgotten to flip it back. So the service man came out and determined the problem.and flipped it back. Problem solved. I had thought it would show some class and PR not to charge me. But since I had agreed to the service call price of $95, of course I was charged and paid this price. I doubt a smaller company would have charged me this fee, but not Parker And Sons, was charged the full price. How about building some nice customer relationships? Will remember this, Have a nice evening.

Carlos and Ryan did an excellent and thorough job installing our new furnace and ac. They arrived punctually and worked almost non-stop for 10+ hours to complete the work . We especially appreciate them being here on a Saturday to upgrade our failing system. They were courteous, professional and skilledEcowater system and RO installation

We scheduled Parker & Sons to come out and give us an estimate to fix something found on our home inspection, the person that they sent out looked at the valve- which was clearly rusted and needed to be replaced and asked my husband what do you want me to do? Isn't that your job to tell us. He then had to take pictures and call a more senior person to tell him what needed to be done. So the senior person said that we need to contact our HOA to let them know that the water will be shut off during the appointment where they would replace the valve.We made the next appointment with Parker & Sons, contacted the HOA, the HOA sent out a notice to our entire building that the water would be shut off today anytime between 10am-2pm. My husband called Parker & Sons at 10:30am today to try and narrow down when they would arrive- since we had a limited window, that they knew about. He called them several more times, and then at 1:40pm they called him and said they didn't know when they would make it.I called them and they said the best they could do was around 3pm. This is after we took time to schedule the appointment with them, notify our HOA, HOA sent out a letter to everyone in the condo, and then they act like it's no big deal to not show up on time. Completely unprofessional. The guy on the phone said they could reschedule- like it's so easy, when they have been incompetent more than once, we have zero confidence in them showing up on time. I guess they don't care about inconveniencing other people, or wasting their time. Really disappointed.

My husband schedule maintenance for our air conditioners units. Our technician, Jimmie was absolutely amazing! He quickly identified the areas of opportunity and was able to resolve it in one visit.I’m so grateful for his partnership and plan to ask for him by name the next time we have schedule maintenance.Thanks Jimmie! It was a pleasure to meet you.The McBrayer’s

Excellent customer and technician service! Thorough, knowledgeable, fair and reasonable, friendly and willing to spend time ensuring customer satisfaction. They honor manufacturer product warranty and offer a warranty on installed components and equipment. I highly recommend!Jesus, the sales representative contacted me by phone in advance of my appointment which I conveniently booked online, trouble-free. He was gracious, polite, courteous and transparent. Jovany serviced my unit that same day. Tremendous asset to Parker and Sons! Kudos to this young man for being dedicated, hardworking, friendly, thorough, thoughtful, courteous, polite and very knowledgeable. He provided updates throughout the service call and never once seemed flustered or frustrated by my inquiries on the a/c unit and related issues I’ve experienced. I will be requesting him whenever a service or maintenance is necessary.In the current workplace climate where poor customer service, staffing uncertainty and unreliability are becoming the norm, Parker & Sons are superior in every way. They are customer centric and should be your “go to” for HVAC services.I haven’t yet utilized them for plumbing or electrical so am unable to rate those specifically. But they offer free quotes which is almost unheard of in today’s marketplace.Overall, 5 stars for Parker and Sons!! Thank you Jesus and Jovany! You’ve restored my faith in HVAC companies.

We connected with Parker & Sons through Home Depot Expert Services. We were seeking a water softener and an RO system. Jeff thoroughly explained our options and once we decided which systems, he was able to schedule our install that same day! While it may not always work that way, it was a welcomed surprise.From consult to install, the Parker & Sons employees were top notch. Thank you, too, for honoring us as veterans.

I really appreciated the time Donte took to go through the individual plumbing issues and the options of which ones I wanted to address. Replacing the shower cartridge ended up fixing my water pressure issue in the shower, which was a relief!! And I’m sure to get more mileage out of my water heater after the maintenance (flush) and rejuvenating (replacing a few parts). He was very pleasant, respectful and professional. In the future, I will be requesting him specifically. Thank you!

We are snowbirds but came down for a few days, only to have one of our AC units not working. They came same day and replaced the motor. We also decided to get new units as ours are 15 yrs old. They are going to get them installed before we leave early next week. Love the great service they provide

Garrett was amazing. He was able to diagnose and fix a problem with the air conditioning immediately. He went above and beyond and was overall an awesome person with knowledge, patience and experience. I will always use Parker and Sons they are honest!!

Sam was our electrician and he was awesome. Super friendly and professional. I appreciated the fact that he educated me on what needed to get fixed and why. He was in and out in a less than 2 hours and the quality of work was great 👍

Purchased a brand new air conditioning unit. Installers said they broke something during installation but they rigged it so it would work. Stopped working after one day, called service department and was told it would be 3 weeks until they could get out to fix it.They acted like it was completely normal for a brand new ac unit to stop working after 1 day and totally unconcerned that we would be without air conditioning for THREE WEEKS.IN PHOENIX ARIZONA.Am I being unreasonable to expect a brand new unit to work immediately?They acted like this is standard business practice.If the salesman would have told me that I’d have to wait 3 weeks for installation I never would have gone with this company, I would have gone with someone else. Called the salesman to complain. Didn’t seem concerned. Told me he would check into it. Never called me back.Horrible experience. Would not recommend this company

We had a water line replaced during extreme heat and Daniel made sure he installed everything properly and kept everything organized and as clean as possible. He was pleasant and hard working. He also came in the time frame specified. I would highly recommend Daniel for any plumbing jobs!

So glad I called this place! Not only did they come do a consultation the same day I called, but they did the work the same day also! There are so many great things about this place that it’s too much to mention! Just gonna say that I predict that I will never use another plumbing company for my plumbing needs. Zeek was so professional, kind and knowledgeable. I am highly grateful for everything!

Martin was amazing. A true professional who knew what he was talking about and made it understandable for someone who is unfamiliar with water treatment systems. I hope Martin is the tech who comes back next year. Very good first time experience with Parker & Sons.

I am so upset This company has yet to respond. I used them in the past and not only were their salesmen pushy, they told me how much money it would cost if I didn’t install their most expensive 7000 dollar plus water softener and now that it’s leaking visible water from the valves and it’s 5 hours later and no call. Debbie said they were busy 5 hours ago so after no return call, I called them. She told me that no one could come until tomorrow from 12-4pm. Meanwhile, I have water leaking all over the garage floor. I’ve been mopping it up but I have to work like most people. Who knows what it will be tomorrow 24hrs later. DO NOT use Parker and Sons. They don’t care about me and I’m just a past customer with no way of hustling me on my AC and other plumbing. I had them for months on maintenance. The last guy told me I needed almost 2000 dollars in maintenance. My AC is not that old. He said if I didn’t do what he suggested soon I would be paying big money. Idk about you but $2000. is not maintenance cheaply. It’s been at least 3 years almost and I just had it checked. Running great with 0 dollars in repairs

Alan came and looked at my system. He explained what was up in very simple terms for me to understand. He took care of it in a timely manner. I felt verry comfortable with him and having Parker and Sons for the future and signed up for their plan.

Past couple of time had a few employees showed no integrity in company. Mr Roy showed integrity for Parker and Sons to provide a great customer service. I hope to continue to see that performance as we continue to get services from Parker and Sons.

So happy with the service we have received from Parker and Sons. We have had our air conditioner serviced and most recently had our hot water heater replaced by this company. I feel the company is honest and the service techs have all been so professional, knowledgeable and polite. Today the tech told us what a great company they are to both their customers and their employees and said he’s never worked for a better company. He said this company really does care about its customers and the people who work there, many for several years. That speaks volumes to me.

The techs were very professional & thoroughly explained what & how the installation of a new A/C unit was going to work. They did a wonderful job removing & installing the unit. This work was done for my 97 year old father at his home.

Called this morning to have my water heater serviced. The service technician Daniel Voica arrived in under 2 hours. The work was completed and area cleaned thoroughly. Daniel was very professional and explained what he was doing and why. Five stars for Daniel and Parker and Sons

Jonathan is wonderful! My A/C stopped working and they sent someone out the next day, during a long heat wave. He assessed the situation quickly, had all the replacement parts, and the job was completed promptly. Jonathan explained everything to me and was enjoyable to talk with. Parker & Sons is the best!

I wanted to take the time to personally thank Jack who called me to assist with a very minor issue I had.... Not about the quality of the installation, service or equipment of my recently installed Hot Water Heater - that all got 5 stars. Jack with P&S following up on my minor concern was just a small detail that turned me into a life-long Parker and Son's customer... And having the affordable monthly contract for minor maintenance issues is a nice added benefit which I had them utilize on Thursday checking over my 20 year old AC Unit.

James and Anthony came to fix my screaming toilet which was making my dog frightened and not flushing properly. They were polite pleasant efficient and got the job done in a short period of time. The toilet is working great now!

They came out same day. 2 hours after I called. Luis was awesome. He knew what the problem was and fixed it the same day. All this was covered by a warranty from the original installer, but the couldn't come out for another 3 Weeks. So I ate 700 bucks. House warranty is so worthless in Surprise.

The workers always show up on time and do excellent work. I have utilized Parker almost 16 years for various projects and they never disappoint. Can't recommend them enough.

My parents who are elderly had a service tech from Parker and Sons come out and give them a quote to fix a slow draining bathroom sink. They were told the faucet would need to be replaced which in my opinion has nothing to do with the drain and that it would cost around $1000 for everything. My mom was so upset and called me. I told her that I could easily replace the faucet drain and p-trap..Took me 2 hours to finish and cost roughly $27 in parts.

Scheduled a non-urgent appointment.Technician found a small leak that required “bronzing” (not sure if that is the correct term) of copper pipping in unit on roof. There was easy access.Happy that the item was fixed but somehow it cost ~$2,600 for about 2 hrs on-site and no additional parts needed.

Basam could not have been better. By far the best experience I've ever had when my AC was on the fritz. I would highly to anyone. All the options were explained very clearly. Great experience.

Both Isaiah and his apprentice James were top notch electricians. They went above and beyond my expectations by explaining all potential risks with my wiring at length, options for repairs and completing the work in a timely manner. I appreciated the numerous walk-thrus to ensure everything was properly completed before they left. Highly recommend Parker and Sons after this experience today. Ask for Isaiah!

They came out to service my old a/c system. Decided I wanted a quote to have it replaced because it was in pretty bad shape. They had a sales rep out same day. Gave me different options on unit, warranty and payment options. They are installing a new unit in less than a week with a 15 year parts and labor warranty with new thermostat. Great company and very happy I didn’t have to wait to long to get it replaced

Had a water heater leak I discovered when I returned home from vacation. They came out, diagnosed the problem, and replaced the water heater on the same day. Everyone throughout the entire process were extremely professional and competent. This was unbelievable customer service from start to finish.

The technician that came out was not fully trained? We have a new unit, he was to check everything out, when he finished nothing worked. After several phone calls to his boss and several hours later, they finally got the unit working again? He returned the next day unannounced saying he forgot some of his tools in the attic!Then he said the return air duct was not installed correctly and called his boss again have someone else come out to fix it? Now waiting on someone to call to schedule that??Not a good experience due to an unqualified technician!!!!

I needed a water pressure control valve installed. Roy was friendly, courteous, totally understood what I wanted done and showed me the best place to install it. He worked quickly and efficiently, alerting needed me to when the water had to be shut off and coming back on. He also checked my other outdoor faucet to be sure it wasn't in need of replacement also since the front one was leaking.

My tech went above and beyond. He found the owner’s manual inside my AC motor and promptly took action. This could have been a fatal accident. I feel at ease knowing my home is maintained by Parker and Sons.

Nicholas M was unbelievably thorough. He came for my 6 month check up on my air conditioning and allowed me to follow him around and ask as many questions as I wanted. He was very thorough and patient with me with all of my questions. He was amazing and I’ll be requesting him each time I get the chance to have Parker and Sons out again!

Dino is a VERY knowledgeable, helpful, outstanding, personable and well educated employee! Every person who installed our AC unit today, did an EXCELLENT job! Even the Smiley Crane operator was friendly and helpful about not holding up cars and golf carts and even a garbage truck! We will be Parker & So s fans for life! Thank You!

James did a very good job with our bi annual check up. We have been Parker members for many years in multiple homes. James did the most cleaning and checking of our systems (we have 2) . Thanks to James. Please award him with our review.

Quick to respond. I think prices are a little high but it is important to have a reputable company do work and good work does not come cheap. Follow up is also top notch.

We have been customers of Parker and Sons for and now subscribe to their service program which costs less than my monthly printer toner fee! They call US for annual or semi-annual maintenance checks of our HVAC and plumbing systems. Maintenance and repairs are included in the cost or offered at a discounted price. The technicians are always knowledgeable, professional and keep us apprised of their arrival time relative to the scheduled time and they recommend repairs that may be needed in the future based on the age and condition of the appliances: water heater, HVAC, water softener, drains, etc. We trust Parker and Sons!

Our recent experience with Parker & Sons was terrible. Our AC unit quit on Thursday. An AC unit they installed themselves about two years ago.According to the tech “We simply needed a capacitor replaced. A very common part that takes minutes to replace.” We were very happy to hear this news, however!This simple sounding replacement job would not be completed until 10 o’clock Monday night!Multiple days of displacement, waiting and wondering, lost work days, extremely poor communication and repeated tech delays. This whole experience makes us wish we would have chosen a different company to handle our AC needs.

Our tech Harlan was so kind,.professional and thorough. We have a unique situation and he was very understanding and just all around wonderful. Parker & Sons communicated with me all throughout this whole process and kept me informed every step of the way. I would highly recommend Parker & Sons.

Shout out to Jimmy Saucedo who checked my AC last July 5. Work ethics and honesty meant a lot to me. Rewired the system for better efficiency as the installers missed something. He showed me the error codes and what they meant too. Keep this guy with your company!

Scott was our tech and he was great. He walked us through the entire process and made it easy to understand. He worked with his supervisor to get a better value on our deal and will return later in the week to finish the second part of the job. Parker and Sons was quick to come out to our house on the hottest weekend of the year when other companies were asking us to wait almost a week for an appointment!

Parker & Sons came out to do maintenance on our water heater, and everything is working well. I’ve had P&S come out now for the last 4 years for different things and each time they have done a great job. They’ve completed the job each time, where other service providers don’t seem to have the experience to complete the job 100%. I’ll keep calling them for all their services.

Parker and Sons are so reliable and they have a great team that all works and communicate together. Tyler came out to check why our air wasn’t blowing cool air and of course we needed a new HVAC system. He went over pricing and the schedule. Angel and his partner spent the whole day working their butts off installing the system and we are enjoying our cool air :)

I was very happy to pay the service call fee as I did not need immediate service. Their rep could have done hundreds of dollars of unnecessary work or worse, thousands of dollars of equipment. But he did not. Instead, He educated me on what was going on with my issue and a few other related things! Like he wanted to make sure he was worth the service call. He answered all my questions and from that, prepared some options for me and is gonna let me decide. I have no hesitations about and will absolutely call them for whatever is my next plumbing related need.

Justin was outstanding! He showed me pictures of the before and after of what he had done. When I asked questions he answered them with great respect and professionalism. Parker and Sons never disappoints! Thank you!

From start to finish Parker and Sons was professional and designed a system to fit our needs. From sales, William, financing-Rebecca, Installation-Caleb,Matty,Scott and Matt were STERLING. The Lennox Elite is an awesome machine.Glad we went with Parker . We had 3 other companies biding on the AC replacement and 100% in all aspects, Parker Bros won out.

Scheduling an appointment was extremely quick and easy. Tyler arrived very promptly and diagnosed and fixed the problem - very professional and friendly! The issue is completely fixed within 3 hours of me making the call. Would definitely recommend!

Service was incredible. Technician well versed, polite, and efficient. I would have given 5 stars if I thought the price for water heater was fair. I ended up getting from Home Depot and having technician install.

From Lance Marco and Kris all the workers were very professional, respectful and Certious. I had a new waterheater replaced and relocated. Kris was wonderful... He came early and worked 10+hrs straight!.! Not only could he do the plumbing he also did the electrical, a one man wonder... As hot as it was today with 119* ; he was up in the attic where it was much much hotter, relocating the water and electricity lines... Just like Joe on the commercials ((I got this)) he definitely did... Thank you Kris, you're awesome 👌 👏 👍.

Armando found and fixed the problem with my ceiling fan very quickly. He was very professional, polite, knowledgeable. He did his job very accurately.
He made my day!
Thank you, Armando!

The techs were on time for an annual plumbing inspection.Explained the risks involved in waiting for my 14 year old hot water heater to die on its own, as opposed to proactively replacing it.Now..there is always a little sticker shock when almost 15 years have gone by and you finally have to replace something... but the one thing I've learned about Parker & Sons is that they don't cut corners. They don't go the cheapest route that will ultimately disappoint the customer.A few hours later and I had a new hot water heater.The next day, another tech came to install an R/O system under my kitchen sink. That tech also was professional... and had my system installed in under an hour.I can't say enough good things about this company.

We had two services done this week and both techs that were sent out were great! They were both very kind and helpful and got the work done in no time. I’ve now had three different services with Parker & Sons and each time has been great. Highly recommend going with Parker & Sons!!

Technician found the issue quickly and allowed me to go purchase the part and install it myself, saving me a lot of money. I gladly paid the service fee instead of over $300 for the $11 capacitor that took me under 3 minutes to replace. I understand paying a fee for the technician’s knowledge, ability and time, but that’s a bit much. All in all I’m still very happy with Parker and Sons and the fact that they allowed me to fix it myself.

I have been an HVAC customer of theirs for approximately 35 years. I've recently used their plumbing department and was very impressed!!! They flushed out my hot water heater, as routine maintenance, and checked all of the faucets in the house. They are extremely reasonable and professional, and they now have a plumbing customer for life!!!

Great service and experience. Parker & Sons will be be on my speed dial. I received same day service, and the communication was fantastic. Charles exceeded expectations and made us feel like we were his only priority. Great company and great people at Parker & Sons.

Yea 2 weeks later and I still haven’t heard back from your company. You ever going to back up your claim of “Looking into it”These guys charge waaaay to much for their work. $860+ estimate for a tank water heater install, on a 8AM to 10PM shift for the technician/plumber. That comes out to 400$ per hour plus cost of parts. Absolutely ridiculous, especially when the plumber wants to come into my home and tell me the reason's I picked out a tankless water heater were stupid. I wanted the added life span of the tankless heater, because I have had multiple issues in the past with my current tank heater leaking and causing damage to the interior of the home. Which just adds to the overall cost of everything.I will never use this company if their employees will come into my home and belittle my decision making, even if they did it for free. You may make suggestions, you may provide alternate ideas, you should never have an attitude that can be heard over a phone call about how much you disagree with someone's decision. Garrod A. Randall is a liability for your company, and he lost you a customer today and for the next 50+ years.

Came out quickly for a quote on an electrical problem resulting in our AC being out in Phoenix summer heat. Seemed very knowledgeable and the electrician was great to work with. Did not end up using Parker & Sons as we had heard from others that they were very expensive compared to other electricians. Got the same work done with another company for 40% less. When I canceled the appointment to complete the repairs with Parker and Sons they did offer to reduce the cost; however, I don't like feeling like a company is trying to squeeze out as much money as they can and that's the impression I was left with. The reduced cost offer was still 36% more expensive than what we got with another company. The only other issue I had was that they wanted to run a new line to the AC unit from the breaker box and said they only way they could do it was to have some conduit running up an interior wall (that would be visible from our living room), the company we ended up going with was able to run the new line without it being visible inside and was $2500 less expensive.I do feel confident that their work would be safe and adequate but overall I would not call them again unless there was an emergency since they have 24 hour service.

I was in a bind. My AC had been out for over a week & another company had tried & charged me for several attempts to fix it - 2 weeks to get a new unit in.I turned to Parker & Sons. The entire experience was beyond my expectations. Every employee I worked with from phone calls, to sales & then install were great. No up-grade pressure beyond my needs from sales. The installers, Mannie & Robert, were wonderful. Both were courteous, smart & professional AND on a brutally hot day working in the attic.What a great company!! I’m so grateful I found this company & I highly recommend them.

Casey Pena, a plumber with Parker and Sons was most impressive in every way. His professionalism was above par in his customer service approach, his knowledge of plumbing, and most importantly his work ethic. He worked very hard because he truly cared to do the job right. He deserves a huge kudos! We would hire him again!

We had our 20 year old central air conditioning system — outside unit and inside air handler — replaced. It’s a big and expensive project. After doing our homework to understand what would be entailed, we called Parker & Sons. Everyone we worked with, from the salesman who offered our options and quotes, to the gentlemen that tore out the old system and installed the new system, were professional and informative. They were all attentive to our questions and concerns which instilled confidence that we made the right choice in choosing Parker & Sons. They delivered on everything that they promised.

I was thoroughly impressed with my service technician, Josh Crabtree. Very thorough and professional. Took the time to reach out to the manufacture of my water heater to secure the part needed under warranty and get it shipped to me expedited so we had it the next day. Stayed in contact with me via text with shipping details. All in all a very pleasant experience ... and now we're back to having hot water, thanks to Josh.

I needed a 50amp RV outlet installed in my garage, so I called around to get a few quotes.Some companies either didn't answer, didn't return my call from a voicemail I had left, or didn't make me feel good about hiring them for the job when they did come out for the estimate.When i called Parker & Sons, I was greeted promptly and professionally over the phone and everything was explained in nice detail.The price was competitive with other quotes that I recieved, but ultimately it came down to people and service.My technician, Travis, is very professional. I knew I would like the work as soon as I met him and he explained what he would do.And sure enough, he didn't disappoint!He arrived on time, did a great job, and cleaned up after himself.I have more work to be done and Travis is who I'm asking for when I call Parker & Sons.Thanks guys!

I needed a new hot water heater, on a Sunday! The guys were prompt and completely professional. I would highly recommend Parker and Sons

On July 19th our Nest thermostat registered 89 degs on the eastside of our Scottsdale house; we were 140 miles north in Flagstaff where we had rented a house. I looked up Costco to get a referral for a heating and cooling contractor. A number of years before my son had used Costco and was very pleased with the overall cost and service he received from the contractor.Costco recommended Parker & Sons. I scheduled to meet with them on Friday July 21st. I planned to drive down and back to Flagstaff the same day, not wanting to spend a night in a hot house. In the meantime I called my son to see what contractor he had used. He told me Collins Comfort Masters did his house. I was surprised Costco didn't recommend them, and I called them to confirm if they in fact still had the agreement/business with Costco. They stated they did, so I scheduled a 2nd bid from them later that same Friday. I asked both contractors up front to give me their best offer, because I wouldn't be in town and didn't want extended negotiations. A 3rd contractor bid was cancelled after they could not make Friday and wanted to reschedule for Sunday; I did not want to stay over or drive back down to Phoenix.I received written bids from both contractors on Saturday, July 22nd for identical Lennox units. Parker & Sons came in first at $35,690 before Costco and Citi credits for one 4 ton and one 3 ton unit (since my old A/C units were over 16 years old, I decided to replace both). Collins bid came in at $30,088; roughly $5600 less.I sent Parker & Sons a respectful reply, thanking them for their time and efforts, but I would be accepting another offer. I then emailed Collins and verbally accepted their offer and scheduled an installation date. Within a couple of hours I received a response from Parker & Sons: We have a best price guarantee and can offer a price of $1000 cheaper than them. Just let me knowMy response to Parker & Sons: You would have to come in under $25,800 after rebates. Not expecting to hear back from them.Their response back: We are the biggest retrofitting company in the Valley best hvac install you can get. And yes, I will get it down to $24564 after rebates I'm updating now and resending.My response back: ..., this isn't the way I do business. I expect the best price, BAFO, in the original quote. You, or Parker & Sons, played me, and it pisses me off. I will never attempt to do business with Parker & Sons again.Collins Comfort Masters did a great job. They arrived on time, finished before they had planned and left the house and outside areas as if they had never been there. I'm a satisfied customer with Collins.

I had all my PFP maintenance done same day and had a great experience with all of the technicians. Mike H. helped me with my RO filter replacement and maintenance and was quick, efficient and very helpful. He answered all my questions. Plumbing maintenance checks David H. Came out an did thorough checks listening to my concerns and made some great recommendations. We ended up replacing our water heater anode rode and he was able to see that our PSI was running on the higher end and gave us a good quote on how to resolve that issue moving forward. Overall very helpful in answering questions and getting us a good value and snaking our bathroom drains as well. We had our last electric inspection in March of this year and we’re underwhelmed with the technician at that time feeling he didn’t do a thorough inspection or make any recommendations for us. The experience this time with Toban C. was great. I let him know a few issues/concerns with our power and braker we were having and he was able to assess quickly that it may be related to us overpowering things a bit and that our brakers were really old and likely not up to code. That had never been mentioned before to us. He was able to give us several quotes on different repairs and we ultimately decided to replace all the brakers and add a surge panel for protection as well. He was very knowledgeable, efficient and reliable and spent a good amount of time going over things with me and my husband.

Great technician - Matt. Very knowledgeable, professional, and provided all the details for us to make an informed decision. Parker and Sons are great to deal with. Highly recommend this company.

A great experience as always!! Scheduling was able to get me a quick appointment, and the work was done faster than I expected. The technician was so friendly and accommodating

It was a great experience. I found James to be very knowledgeable in what he was doing, and could answer all my questions. Gave me options to what I needed to do which was very helpful. I will use the suggestions that he made to resolve my situation. But overall I found it to be a very very professional experience and continue using them. Will continue using Parker’s and Son’s for all my household needs for repairs plumbing, electricity, and AC.

Colton was prompt when scheduled for an appointment to go over options for a new A/C unit in our home. Our original unit was 30 years old (still working) but not efficient and ready to quit at any moment. He explained the different options, gave us a quote and was very detailed concerning all of our questions. He wasn't pushy at all, which is a huge plus. We decided to go ahead with a whole new system including, adding an additional vent in our master bedroom and a surge protector to the electrical box. Colton left our home at 6:30 and the crew arrived the following morning at 6:20.Cody, Daniel and Jesus came bright and early. Very kind, caring and professional! I couldn't have asked for a better experience, then I had with Parker and Son's .They were so extremely cautious with our home, furniture and even our animals.I highly recommend this company!

I can’t speak highly enough of the Parker and Sons team and the excellent job they did today. I was originally scheduled for their first available tune up appointment in August, however my AC unfortunately started overheating over the weekend and I was moved up to standby service the following business day. I was very pleased that they were able to make it before 5PM. Daniel and Jose were exceptionally courteous, professional, and resourceful- Daniel explored every single possibility that could be contributing to the issue and provided updates as he went along. At no point did I feel pressured or overcharged for the services provided, it was quite the contrary- I actually saved money compared to the last company I worked with. Thank you Daniel and Jose for your exemplary work!

I’m always happy with Parker & Sons. We had a plumbing emergency on a Sunday. A plumber arrived about an hour after we called and had us all fixed up with the water back on within a few hours. I thought the price was reasonable for what needed to be done.

Love love Parker’s and Sons, will be a loyal customer. Tried to deal with a previous plumbing service and it did not go so well. Parker’s and sons came and saved my house! Colton was very nice, explained everything to me and was efficient with his work. Would recommend to call!!

I had electric and plumbing done. Sam the electrician installed 2 much needed outlets and replaced outdoor lights. Lance the plumber replaced all 3 bathroom fixtures. Both Sam and Lance professional and great with animals. Went over options to meet my needs and the price and time of projects. All projects done in a timely manner, clean, and done to specs. Future work I will use Sam and Lance expertise and knowledge. Thanks for a great experience.Add-on Had my AC go out on Wednesday and after a tech and sales come out to see my options were. The options was a band aid on my 17 year old AC to buy the summer time heat or get a new AC. I decided to get a New AC and not gamble with my families comfort. By that Friday a crew came in at 7am and by 5pm my house was cool and the family was comfortably as that week was average 115. Appreciate the time and education in HVAC on the pros and cons of options I could move forward.

Have used P&S for over a decade. Called to have slow drain roto-rooted - ended up with two exurbanite quotes to have my sewer line power washed (7G's) or replaced (27G's). Received contradictory information from both techs as to whether the drain was actually cleared. One said it was, the other said they could not get the rooter down the drain and that perhaps the other tech's camera dislodged whatever was clogging the drain. Drain is currently working. Roof sewer exhaust pipe metal mesh cover broken and unclear whether it was replaced. Charged 700 dollars.

Logan was super knowledgeable and gave us the knowledge to make an informed decision about installing our water softener. He went above and beyond and was very professional.

My AC broke just as summer was heating up. Called Parker & Sons. Tyler Clark came after a long day already and spent 3 hours finding the issue another company couldn’t, showing me pictures, climbing into my attic, explaining costs, then, upon my request, quoted a new system giving me the best price he could. Got my application submitted so install could happen the next morning. He was excellent. The next morning, Noe and Chance were at my house on time and spent all day installing the unit on my roof, doing duct work, getting new breakers put in, putting in a new thermostat. Took pictures. Cleaned up. We’re very nice and professional! Excellent work all around.

Parker & Sons’ technicians, Daniel Curiel and Peter Appleton, did an excellent job in finding the leak in my townhouse. They provided great professional service. Scheduling was very easy to do and their response time was immediate. The company provided top notch service. Daniel kept me informed the entire time, so there was no miscommunication. I appreciate that. I also scheduled a time for them to come back to look at my water heater. Thank you!

On Sunday, I had a 3/4hp A/C blower motor stop working. They dispatched after 4pm which was great. They quoted $1600+ for a 1.5 hour job and $300 motor (retail) and probably $250 wholesale for Parker & Sons. I couldn’t believe it, had to ask the tech twice because I thought I was hearing things. Meanwhile, I send the tech packing, nice guy. Monday morning, I head to Ferguson’s HVAC and hand the guy the motor I pulled out. Six screws to pull the panel, four screws holding the fan assembly, and four screws holding the fan in place. three wires, with clips for the entire electrical work. $219 motor (admittedly the cheapest motor) which was only one available. I pulled the motor assembly out to the garage and had the motor out total 25 minutes. One hour round trip to the Ferguson’s. Reassembled the fan motor assembly and done in less than hour. Granted, it took me 1.5 hours when I’m an amateur and not my regular day to day. For a seasoned pro, I would guess this is a one hour replacement.Obviously, Parker & Son’s are marking up for huge profits, and this just doesn’t set well with me. I guess they do have a lot of TV commercials to pay for and I should have shopped around. No hard feelings but buyer be ware.

I'm so impressed with everything with this company! Jon was amazing at giving me the best deal ever and was polite and, more importantly, not pushy, which I just can't stand! The installation of my new ac unit took all day, but the installers were professional, polite, clean. I'm super impressed and would highly recommend them to anyone!!

I had an electrical issue with my front bathroom and a coat closet. Mitch arrived on time and got right to work. He traced every circuit and went above and beyond to find the problem. It was a complicated problem that took a few hours to find and fix but he didn’t give up like I feel some electricians would have. If everyone of Parker and Sons employees are like Mitch then they really shouldn’t have any competition. They earned a loyal customer and will call them for everything in the future.

Amazing service from scheduling to the maintenance, repairs and install. Extremely helpful customer service members when scheduling and checking the status of my appointment time frame. The service tech was wonderful. He was extremely efficient, offered multiple options for the repairs, and completed his work in a very timely manner. Just a wonderful company with great employees. Highly recommend.

This company was highly recommended by a friend of mine who worked with them in the past. I scheduled a service for one of my rental properties. Parker&Sons gave me 4 hour window. I had to coordinate people at my rental and put my plans on hold. The technician was finally ready to get to my house an hour late! My tenants were gone, my time was waisted. This company has poor work ethic, extremely non punctual and disrespectful to their customers’ time. I will NEVER use their services again.

I got a soft water tank installed. I purchased my own tank but that was no problem for the technician. The technician was experienced in not only the soft water tank install but the whole house pluming. Installed the tank in a just a few hours and even recognized that are water pressure mechanism (PRV) was faulty which helps because we will still be able to get it fixed for free under warranty. My only gripe would be with the price it seemed a little high for 2 1/2 hrs works and some piping, and there was no breakdown of charges. However hard to tell with the way all pluming companies do quotes and some want to charge you to come out. I made a choice to go with this company because of their reputation and they did not disappoint.

AC went out Sunday evening mid June. Called at 2AM and they not only had someone working the phone to take calls, but their scheduler was able to fit me in next day.Technician was knowledgeable and worked quickly to fix a broken fan and other parts of the circulation and got AC back working same day, and all parts were under warranty so I only paid labor, which was discounted because I already was using Parker and Sons subscription service that provides 2 maintenance days a year for general cleaning.

We are so pleased with Paul Barberio who solved our water softener issue and restored the system to properly function. We've had other servicemen from Parker & Sons but Paul is the BEST ever. He is excellent in his communication skills and extremely polite and professional. Next year when we have our water softening system serviced we will request ONLY Paul for the visit. Parker & Sons is lucky to have such a great employee in their ranks. Paul is a gem.

From start to finish the operation was very smooth and very professional done. Gary did a great job of getting things setup and a great group of guys handled the install of the new AC unit. I would recommend Parker and Sons to everyone.

I had an issue with my AC condenser breaker tripping continuously with the AC only. I called Parker and sons to come by my house and inspect my AC. Codey came out to my house within the window that I received on the phone and he called me 45min before arrival. Codey was very informative and showed me what he was doing while he serviced the outside unit. He also gave me pointers on routine maintenance that needed to be performed to prolong the life of the AC unit. Parker & Sons was half the price of other companies I called for the service fee. Codey came out on one of the hottest days of the year and around 5pm on a Friday. I assumed it would be like pulling teeth to get my AC serviced at the end of the working week. Codey exceeded my expectations and got my AC up and running again. I’d highly recommend Parker & Sons to anyone experienced HVAC issues.

recently my AC died and i had to get a total new system. Was able to get next day response to examine my problems and get a new unit installed the following day. Great service technicians, explained the new system and had me cooled off by mid afternoon

He came same day I called. He was very nice and polite and checked everything. There wasn’t anything wrong, except at my appliance will need to be replaced. I’ll have to check to see if it’s under warranty before I order it replaced. Very nice young man and likable.

Three years ago, we had a water softener and a Reverse Osmosis system installed by Parker and Sons through Costco. It has been nothing but constant aggravation and persistent lies on the part of this company. We were told that the water softener would regenerate less often than our older system and that it would use less water in doing so and the regeneration process would take place every so many gallons of usage. Well, there was no truth in that. I am awakened nearly every two or three mornings at 2 AM at the sound of the system regenerating. We had called about this, and we were told that they would see to it that the system would be reset to regenerate as per usage. After two or three visits on their part, we were told that “it is what it is”, and that it would regenerate more often than what was incorrectly stated by the initial representative and the prior technicians. In the meantime, they also told us that the filters on the RO system would not need to be changed more than once per year. At 2:15 AM, six months after the installation, I would get text notifications every single morning that the filters needed to be changed. At LEAST four times they insisted that this was resolved but it took until last year for that to finally be remedied. This past Monday I called at 4 PM to set up an appointment to have the filters changed, which was needed, and so that I would not be awakened at 2:15 each morning with these text notifications. I was told by the person who answered (who, BTW, had mentioned that he remembered me because of the mispronunciation of my last name) that a technician would arrive between 8 and noon on Thursday. At 11:45 on Thursday I called to see if a technician was still going to arrive, and they had no record of my having called for an appointment. That is the second time that they did that to us. They informed me that they would send a technician between noon and 4 PM. The job was completed. From that next morning, onward, I have been receiving text notifications at 2:15 AM that the filters need to be changed. I made them aware of this by calling them as well as by emailing them and they insisted that the technician reset it. This morning, after having been awakened again at 2:15, I decided to remove the batteries so that it would disconnect from the Wi-Fi. Thank goodness that I did, indeed, go under the sink. The filter (or filters) was (were) improperly installed and my cabinet was flooded. They are supposedly a 24/7 company, but they are useless and incompetent. I called Costco to notify them of the situation and they told me to keep calling Parker and Sons. When I did call back, they told me that I would be scheduled for Monday for between 8 and noon. Poor quality, incompetent service, poor customer service, and misinformation! A manager will be arriving today, Sunday, to evaluate the situation. In the meantime, my cabinet is ruined, and the aggravation is mounting. Now we are also worried about the possibility of mold. I would avoid this conglomerate of a do-it-all company, like most large businesses whose volume is more important than quality and customer care.

Jordan did an outstanding job! He was complete, on time and took the time to finish the job. He was not in a hurry as this was our time. Jordan gave us a great education on types of filters and why. He went over the components he was testing and why they are important. In our opinion he went above and beyond his job. He will always request him for our services needs. Thank you Jordan!

The tech that came out to do our first yearly maintenance on our A/C was very precessional and knowledgeable. He recommends a couple of things that would help protect our system and prolong its life but was not pushy. Excellent experience and I will be using them again.

I recently had the pleasure of hiring Parker and Sons for a home improvement project, and I must say, it was an outstanding experience from start to finish. The entire team at Parker and Sons was incredibly professional, and their attention to detail was second to none. I am delighted to leave this glowing review for their exceptional service.First and foremost, the employees were a delight to work with. From the initial consultation to the final touches of the project, they exhibited a level of professionalism that was truly impressive. They were knowledgeable, courteous, and always eager to answer any questions I had. Their expertise in the field was evident, and I felt confident that my project was in capable hands.One of the aspects that stood out the most was the excellent value they provided. Despite the high-quality service and materials used, their pricing was very reasonable and competitive. They were transparent about the costs from the beginning, and there were no hidden fees or surprises along the way. I genuinely felt that I received more than my money's worth with Parker and Sons.The project itself was executed flawlessly, and I couldn't be happier with the end result. The attention to detail was remarkable, and they went above and beyond to ensure everything was done to perfection. The final product exceeded my expectations, and I am grateful for the care and dedication they put into their work.If you're in need of any home improvement services, I 100% recommend Parker and Sons. Their team is top-notch, their prices are competitive, and the value they bring to the table is exceptional. I will undoubtedly be using their services again in the future and will be recommending them to all my friends and family.Thank you, Parker and Sons, for making this project a breeze and for delivering outstanding results. You have earned a loyal customer in me!

They have done just about everything imaginable for our home. Electric box, whole home surge protection, AC unit replacement and maintenance, repiped the whole house, professional grade water heater and this has been over the course of about 5 years. I ditched my home warranty plan years ago and it’s because of the quality of service and products that P&S provided.

Sergio was on time, very professional, knowledgeable, and polite, I would trust him in my house when I'm not at home. Parker and son's response time was less than 2 hrs from the time I called,

Parker and Sons has been absolutely amazing since I moved to Phoenix. They’ve done most of my maintenance, and did such a good job at it that I had them add a 2ton mini-split system for my wife and I’s home offices. That went so well I added another air-handler to the master bedroom!Courteous and helpful sales people that followed up. The installers were on time, finished the install in one day like they said, and cleaned up after themselves.Oh, and they were cheaper than the other quotes I got on the same type of system. You owe it to yourself to at least get a quote if you’re doing anything A/C related!

Our plumber showed up the Sunday of a holiday weekend and completely replaced our hot water heater in 112 degree weather in our garage. Amazing workmanship and professionalism. Thank you 10000x!

I have to say, I was facing such an awful day, due to faulty installation of a washer that had a slow and steady leak this entire summer. I was completely unaware until I saw a crack going up the wall outside of my laundry room . It had leaked all over in my laundry room into the joining wall and into my kitchen. It has been a nightmare! My tech was Steven who came out and listen to me complain and cry lol, repaired the issue and went above and beyond to help me make a case against the company that had installed my washer. Now this company is going to be paying for all of these repairs that are going to accumulate thousands and thousands of dollars. I highly recommend Parker N Son they go above and beyond to help you.!

Danny and Raul saved us. Our AC died 4 days ago in the hottest summer ever. These guys worked for 12 hrs in the attic giving us a new AC. Parker and Sons, pay these guys extra. What they did was remarkable. THANK YOU.

The men sssigned to install my two air conditioners worked professionally and efficiently. They were able to install them in less time than estimated. They were very polite and they, very effectively, cleaned up after the job was completed. Kudos to them!
Thank you “Joe!”

Armando is amazing, we can’t say enough about his professionalism and flawless work. He gave us multiple options to chose from and did a phenomenal job. Thank you Armando, we couldn’t be happier with your work.

They did an excellent job of coming as soon as they could. The technician was courteous, informative and even had a fix ready when the actual parts I needed weren’t available on his truck, and wouldn’t be available until that evening. Unfortunately, the overall cost of capacitor replacement was outrageous. Overall, the diagnosis was spot on but, honestly, $400 for a cap job? Come on…

After buying a house 18 months ago, we have needed to replace our AC, water heater, and our attic insulation. Parker and Sons has been able to come out and complete work for each of these things within 48 hours. It’s been quick and easy to work with everyone at Parker and Sons

Mikey and Sam were great! They were on time, friendly and finished the job in 2 hours. Was looking to get this job done done for a while and I'm mad at myself for not calling sooner. Will definitely call Parker and Sons in the near future.

Friendly, prompt, and thorough service received when we had a concern about losing cooled air through a hole in the AC duct. We also had RO filters replaced for free (install only) as part of our membership, and the technician provided an extra service of checking our salt system and discovered (and fixed) the cause of our salt not going down after 6 weeks. Best part- no cost to any of this because of our membership. Thanks Parker & Sons.

Because of another mistake I made cause I thought I knew what I was doing, I managed to shut down our entire circuit box, including the AC in the Arizona heat. Mike, from Parker & Sons was able to get us back up and running, in less than an hour from my desperate phone call. Thanks Mike and the dispatcher that sent him!!

Really appreciated the response and every time I called someone answered the phone. The problem with my AC was diagnosed quickly and explained thoroughly. Technician even called Trane to see if the unit was still under warranty. I will call Parker & Sons next time I have a problem.

Amazing company. Had them out yesterday to check system and quote new if needed. Installed new system today. Fastest service I've had and house is cool. Techs were professional, courteous, and explained everything great. Nothing bad to say about the company or employees. Thanks Parker and sons for taking care of us.

Very expensive and the technician insisted I needed a major rebuild even though I told him the full valve was recently replaced! He also gave me the impression the major rebuild would include replacing the damaged fill tank lid but it wasn’t replaced.Would not recommend.

Tech was amazing hot water heater started leaking. Parker and Sons got me scheduled right away. Tech worked for hours got a new one installed and even fixed my toilet which I had an appointment scheduled for the following day. Long time customer.

Tech showed up way earlier than scheduled, which was a huge plus. The Technician was polite knowledgeable and informative. I couldn't be more happier with Parker and Sins service. Thank you.

Called in for service, understandably in this crazy heat, I was told two weeks considering it wasn’t an emergency.I was then told I could be put on standby and was moved a week earlier and because it was standby the window for the appt. was 8am-5pmI called the day of service at 8am, was told I was 3rd on the list for a specific tech and that the tech will arrive approximately between 12:30 and 2:30.Called again to check status and was now told I should have never been told a specific time and that due to being standby it was still 8-5 window and that the tech will call when on the way…NO TECH, NO CALL FROM TECH NOR FROM THE OFFICE!SUPER UNPROFESSIONAL TO LEAVE A PERSON HANGING THE ENTIRE DAY!!I called in complained and asked that the service Mgr. call me.MGR. NEVER CALLED!!!Best part is I received a text the next morning indicating that the tech will not be coming and please call in to reschedule for next week!! REALLY? TECH NOT COMING…DUH!!I understand that the weather has been crazy but don’t make appointments that you cannot keep!!!Thanks for nothing!

My shower needed a cartridge valve replaced but hex screw was stripped. Called them out and they charged me $1,112 to cut off and replace the unit. It took 20 secs to get handle off then they left to buy shower kit. It took 20 mins to install...so...when asked why so much they stated AI gets all prices around USA and decided this cost. The kit had to be no more than $250 so the rest is labor??? I have never been so taken advantage of in my life. The serviceman was polite and did an excellent job....but I think I need some type of refund. This is horrible and debating to call BBB.

The initial meeting with the estimator was above par. The AC Installation crew were polite and professional. The electrician was nice and provided a lot of advice for going forward with my breaker panel. Plumber has to come tomorrow, the work is needed for the AC water drainage.Overall I'm happy and truly grateful for the men who worked on the project.

Water pipe in front yard had burst, Repairman showed up within 1 hour of my call... entire incoming water line had to be dug up. This is July in Arizona mind you. Repairman spent several hours in the heat and dug trench from meter near sidewalk to front of house. One fairly large bush had to go, he dug that out as well. All new pipe and front faucet/spigot installed and then buried. Yard was left spotless...The Repairman was very pleasant and professional and I was impressed with his strong work ethic. I have used Parker and Sons a few times in the past. I am a customer for life.

Very professional & answered all my A/C questions. His quality of work very thorough. I'm happy with the service call, I will continue to use Parker & Sons for years to come.

I had what I thought would be a routine maintenance check for my 6 year old water heater. Unfortunately, I had not properly maintained it over the years with routine check ups. Marcos walked me through the entire process with kindness and with his professional expertise. We decided it was best to replace it. On completion, Marcos educated me on how to properly maintain it and how turn off the system in case of an emergency. I would highly recommend this company, and especially Marcos!

The tech was on time, did his job. I was satisfied with his job. But talking to some of the phone representatives, leave much to be desired! It was one I spoke to because I had a issue and a question about my warranty, and she proceeded to tell me she was not a tech, nor could she tell me anything about the warranty and what it covered all she could tell me it was a 10 year warranty. My AC was purchased from them in 2018 I was still under warranty I wanted to know why was I paying the sorbet amount of money, what exactly was covered? Let me talk she said so I asked her may I speak to the supervisor I’m quite sure they would understand about the warranty! This was about 12 noon. It is now 9:37 PM. I was told that they was going to call me before the end of business day , no call she was quite rude and very disrespectful!! that is my only complaint. She proceeded to tell me she worked from home. She doesn’t realize what karma is.

This was the first time using Parker & Sons. Got a new washer and dryer yesterday and well my washet shut offs were leaking pretty bad. Michael Boskovski came out to help with the issue. He was an absolute pleasure to work with and very professional. He noticed our main water valve(from the 80s) was leaking as well and recommended I get it replaced and so we did. He was very helpful and got the washer shut offs and main shut off replaced in a timely manner. Everything is working great now. Michael even offered to take my old washer away so it wasn't sitting on the curb. He was a superhero! Will definitely will be calling Parker & Sons again! Thanks guys!

Professional, timely, couteous service.Today's repair has a one year warranty on plumbing parts. In the past they've recharged our air conditioner unit and replaced a failed coil. Based on our experiences I am comfortable being a return customer of Parker and Sons for any variety of their services.

Called for a whole home water softener+filter install quote. I already have the parts, so this call was to see where I could put it in the garage.I will give props to the sales guy they sent. He was very nice and friendly, but didn't seem knowledgeable in what I was asking for and was trying to sell every service he could.The part that made this review a one star was their pricing for install. $2.5k for install! Other competitors that are well known were quoting an average of $800(house was inspected when they gave these prices). When asked why are they beyond expensive his reason was we aren't like guys you can randomly hire of craigslist etc, we build it to code. A lame reasoning and excuse for that high of a price. And wasn't even looking at random installers. Was looking at your competitors!To be honest, take your business elsewhere. Highway robbery on cost and based in other reviews I'm reading about this company, the poor installs and subpar quality make this an easy decision.

I am very pleased with the total experience. The salesman was professional, answered all my questions and offered a good price. The installers were VERY respectful of my home. Finally, the cleanup was amazing. I am glad I choose Parker and Sons.

I had Parker and sons come out to do an insulation inspection and I definitely needed more especially with this 117° heat. They were scheduled to come out today between 7 and 10. They called me at 6:30 and let me know they were on their way. Pablo and his partner were awesome they showed me before and after pictures, they laid down lining all over- so there wouldn’t be a mess. I was hanging out in another room until they were done and when they were done, I walked out and it’s like they hadn’t even been here. Brad, Pablo and Pablo’s partner were awesome to work with and I’m super happy with the work that’s done!!! The 1, 3 and 5 year check ups and lifetime warranty are Definitely worth it!!

Josh was our technician and did a great job. Friendly, knowledgeable and efficient. Answered all questions well. My only feedback is we were recommended to get some freon and a new charge, but couldn't say exactly how much. Anyway
, I would still use them again.

First off the technician was wonderful. Very polite and engaging. Reason for huge poor review is that the problem was not resolved. I paid for an evaluation or assessment charge and was given the option of ordering a part off Amazon for 350% less than what they were going to charge me, and once received paying them another site call plus installation fee or installing their over-inflated part. I’ll be calling their competitor for their repair and inevitable unit replacement. Pretty sure I didn’t get what I paid for. I requested service but ended up paying for a sales visit. When I purchase a new unit, I am going to be buying service. Based on my experience I don’t think I’ll receive great service once the sale is complete. Disappointed

Abel was a fantastic technician. He was thoroughly and professional. Did not try and oversell anything. Explained all the technical jargon in layman's terms and I truly appreciated that. It gave me a clear understanding of what needed to be done and why. I will be requesting him for future services. Thank you, Abel.

We needed a small ice maker installed next to our sink, Darrel Miller got the call came out, gave a quote, came back and hooked that chick up to the RO line. He’s a super nice, polite, get to the task, get it done Gentleman, he is also a great storyteller. If I needed a plumber again I would request this guy.

Our air conditioner stopped working and it was 99 degrees inside. I called Parker and Sons and they were able to come out that afternoon! Kyle worked up on the roof and diagnosed the problem, had the necessary part, and fixed it. The house is cooling down gradually and I am grateful for this company!

Our downstairs AC compressor died in the middle of the record breaking stretch of 110-degree days - on the hottest one if them all, 119.The home warranty company we had was dragging its feet to do anything about a repair or replacement, so I called Parker & Sons to come give an estimate. Within 30 minutes Gavin was at our door. He spent several hours going through the home and came up with a replacement that did not break the bank & was appropriate for the size of the house. The crew was out earlythe next morning installing the new system. Throughout the process, we received text updates on who was on their way to do the next part of the job. I can't say enough good things about the whole process (other than that I wish I did not have to do this in a record-setting July heatwave)!When we replace the upstairs unit, I will be calling Parker & Sons to take care of it. Really appreciate the thorough professionalism from everyone involved!

Tyler is amazing! He knows HVAC systems inside and out. He goes above and beyond to provide great service and prevent future problems, such as fires when other workers create hazards. Tyler is always knowledgeable, focused, warm, and friendly. We look forward to our services because of him.

My name is Chatauna Robinson. I was very disappointed when the tech came to my home yesterday. He was very nice and polite. He asked me did I have a in home daycare center. I told him yes. But we have not had any children since 2020 when the pandemic hit. I told him we just reopened and that we don't have any children now. But we are hoping that when September comes, when school starts, we will get children. I also told him that we can only have 6 children. After he talked with me about the 5 stage Reverse Osmosis System with the 50 GPD or 75 GPD Membrane he quoted me a price of about $1,950.00 JUST for a Reverse Osmosis System, 5 stage, for 4 people living in my home. This is the system that fits under the sink in the kitchen. I was shocked. I smiled and said that is a little bit to much for us. He then stated he could knock off $206.00 labor and they do provide financing. I told him that is still to much money. Unless your system has gold on it then that is to much money, just for clear drinking water. We both kinda chuckled. We said our goodbyes. After my encounter with this tech, I decided to cancel my other appointment with Parker and Sons for a new sink and faucet. Now I had already done the research and I had already got two other quotes before calling Parker and Sons and the other two quotes, JUST for the R/O system, was $585.00 and $795.00 with labor in both. When I tried to contact them through email to leave this same complaint, the site stated it was having difficulty. So I am leaving my complaint here.

I had a toilet that was running almost constantly. The tech was very helpful and recommended a few options, I went with the cheapest option, replacing some seals. Unfortunately the toilet is still running, but less frequently and shorter periods. Unfortunately I will eventually have to replace the toilet, which was the most expensive option. Hopefully I can get some type of discount or pro-rate, since the first option didn't fully fix the issue.

We knew in advance that we had serious plumbing issues. Dennis and Alex were great in explaining it all and were honest in their evaluations of what was most important. Besides being knowledgeable they were very nice people.

Tyler Clark came to check our system. He was way more professional than I accepted.
Perfect service, perfect care. Definitely will call and ask for Tyler next time.