Description
Isley’s Home Service has been proudly serving the Phoenix metropolitan area since 1957. Isley’s Home Service has been serving thousands of repeat customers HVAC repair & Plumbing repair for 60 years. Isley’s Home Services include:
- Air Conditioning repair, installation & service.
- Heating repair, installation, & service. Full-service
- Plumbing repair, installation, & service.
With all our projects we offer a one-year warranty on parts and labor. We also offer 24-hour emergency service, seven days a week. Isley’s Home Service is bonded, insured, and licensed in Arizona for residential and commercial A/C and refrigeration. Call us for any of your HVAC repair or plumbing repair needs.
SERVICES
A/C system maintenance, A/C system repair, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Repair HVAC, Thermostat repair, A C Unit, Ac Models, Ac Split System, Ac Split Systems, Air Conditioner Split System, Air Conditioners And Heat, Air Conditioning Air Conditioning Repair, Air Conditioning Air Purification, Air Conditioning Heating, Air Conditioning Specials, Air Filtration System, Air Handlers, Air Purification & Filtration, Air Purification Systems, Annual Maintenance, Any Plumbing Repair, Bathroom Remodeling, Bathroom Remodeling & Renovation, Central Air Systems, Commercial A/C, Complete Bathroom Remodeling, Cooling, Drain Cleaning Service, Duct Sealing, Electrical Work, Emergency Plumbing Repair, Fixture Installation, Full Bathroom Renovation, Gas Furnaces, Heat Pumps, Heating & Cooling Systems, Heating And Cooling Systems, Heating And Cooling Unit, Heating And Plumbing, Home Air Conditioning Repair, Hour Emergency Service, House Water Filtration Systems, Install Mini Splits, Installation Servicing, Load Calculation, Maintenance Agreements, Packaged Units, Plumbing Repair & Installation, Plumbing Repair Maintenance, Property Maintenance, Refrigerant Piping, Repairs And Replacement, Replacement Duct, Replacement Units, Residential And Commercial, Reverse Osmosis Systems, Routine Maintenance, Septic Tanks, Service Calls, Sewers Hydro Jetting, Slab Leak Detection, Trane System, Variable Speed Systems, Water Filtration Repair, Water Softener Installation, Water Softeners, Water Treatment Installation, Water Treatment Repair, Water Valve, Yearly Service, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Reverse Osmosis Systems, Water Softeners,
Reviews
It was an easy process to set up appointment. Company kept me informed regarding the appointment. Serviceman, Earnest, was courteous. respectful about COVID. knowledgeable. He gave me information to help decide what to do without pressure. I decided to use Isleys for my ongoing maintenance.
Raymond Bronson
a year ago
Susan LaGrandeur
2 years ago
Kevin was so knowledgeable and thorough. He fixed the issue and looked at something unrelated and I will use him and Isley to repair. Highly recommend this company!!
Michael Sokol
2 years ago
These guys are absolutely the Best!
Phil Chadwick
3 years ago
Very professional organization from the people answering the phones and setting the appointments to the sales people to the technicians. They're all pros and genuinely good people. I refer them to my real estate clients all the time. They're the best!
Joel Endicott
3 years ago
My compressor unit stopped working on a hot Sunday afternoon so I called Isley's and within 15 minutes Ernest called me back and was on his way to check out my problem. He diagnosed that the fan motor was burned out, knew that he had the correct model back at his house, so he went back home and then back out to my house again to replace it. Very happy with this company!
Barbara Bondurant
a year ago
We took advantage of the Isley’s A/C checkup special today. Our tech was one of the nicest young men I have met in a while. He was very, friendly and professional. He was honest and truthful. He let me know our unit was old and a bit shabby looking but that it is working great! He did not try to sell me a new unit. Will definitely have them out again if I need other things or if my unit needs repair or replace in the future. 😊
Phillip Locke
3 years ago
I had interviewed 6 different AC companies before Isley's. I almost didn't want to go through ANOTHER pitch, but I am so glad I did!
From the moment they came to the door to show us what's available for our home, all the way through the process they were friendly, knowledgeable, and never pressured is into anything. We had a 19 year old system and it was barely cooling the home. Now it is like a whole new home!
Thank you Trane, and thank you to everyone at Isley's Home Services!
Gail Mitchell-Panella
a year ago
Jonathan is an exemplary employee. He is professional, honest and efficient!
Dylan Hendrix
2 years ago
Melvin worked very hard to get my install done today. He found some issues and discrepancies but was able to handle them and get my product working again. Just in time. Very kind. Very professional. Will be looking forward to the performance of a new AC.
Isley’s also installed a new water softener and under sink RO filter. Kevin was terrific: professional, on time and efficient. He took the time to explain the new system.
I was very impressed with the rapid response. Within 2 hrs of contacting Isley, I had a tech here that evaluated the A/C issue and fixed the problem with parts he had brought with him. The tech was on time and very knowledgeable. I will not hesitate to recommend this company to everyone. It's a pleasure to work with a company that actually does exactly what they say
Hugh Roye Jackson
4 years ago
Bradford Ecklund
4 years ago
Called isley's early in the morning they called back got tech out immediately to help us out.
They took care of the problem good price one day AC's back up and running 100% happy and no noise. Price was reasonable for the parts we needed.
Bobbie O'Donnell
4 years ago
He did a great job on checking out our heating system and changed our 3 filters as well!
Dmitry N. Derkach
3 years ago
I called Isley’s on Friday afternoon as one of the ACs stopped working. They managed to bring Technitian to our property very quickly within 2 hours. Carlos figures out the problem with the ground unit very quickly and fixed it within 30 min or so. It was very important for me to get it fixed quickly as it is 110 F outside. Good job, quick response. Strongly recommend. Regards, Dmitry
Diana Glossip
2 years ago
The people were very prompt and got the job don't very nicely the repairman Keith was very polite and did an amazing job
Chris McDowell
2 years ago
Marie Hopper
9 months ago
Called Isley’s Home service inc. my AC had went down and they could come over within two hours the tech came over fixed the problem in about 30 minutes and I was thankful and appreciative. That’s the good the bad thing was he charged me 337.50$ for a 14$ part, not good?? Love you guys for helping my family in need, however would not recommend your company to others due to Extreme price gouging.
I must compliment your technician Earnest! He was awesome!!!
He kept us informed and explained so that we understood what needed to be done. This was the third call for the same problem on our air-conditioning system. Earnest assured me that if we needed to call again it wouldn't be an issue.....they would prioritize dispatch. Since he fixed the problem(s) in totality, it's working better than anyone might have expected and I feel confident that this won't be necessary.
Please thank Earnest and his co-worker Tony again.
Dwayne Thompson
a year ago
Told me the leak was under the driveway. Turns out it was under a landscaping bush! Verify with these folk. Verify Verify Verify
Veronica Escorcia
2 years ago
John was prompt and friendly. He completed the AC check in a timely and professional manner.
No selling of anything extra, just got the job done.
Will definitely recommend and use Isleys again!
Brandon and Joseph went above and beyond to make sure I was happy with the placement and function if my new HVAC vents. They even did me an extra favor unrelated to the job at hand. I remain a happy long-term Isley's customer.
Reagan mielke
11 months ago
I have used Isleys before having found them on Rosie’s on the House referral site. The problem with my A/C unit was its condensation drain pipe was clogged. Service was completed before giving my permission All that was need was a quick flush with a garden hose. I was charged $250 right after the technician said “That was the quickest job I’ve ever had” then told me he was cutting me a deal and that I should be charged upwards of $400. He was probably on the roof no more than 10 minutes. I should have refused to pay.
Gabriel Franca
8 months ago
We chose Isley’s to replace our two A/C units and our hot water heater a couple years ago and when we needed a new kitchen faucet recently I called them first. The were able to come out that morning and the tech did the install in about an hour and a half. I provided the new faucet. It was a little more involved and included removing the old fixture, replacing the two water shut off valves and partially disassembling/reassembling the RO system under the sink. The tech had to come back to fix some minor leaks in the old RO lines, but did so right away and everything turned out good - all in one day after my call for help. With the price of thing these days I wasn’t surprised at the cost, but I did cringe a little when paying the bill. It appears, however, that we got what we paid for.
Absolutely wonderful experience with Eisley‘s I called him at a strange time and within an hour they had someone here and the young man who helped us was wonderful Ernest was his name and they fix the problem within a half hour and everything was great will not hesitate to use them again!
David Martinez
11 months ago
Called Isley’s out to inspect our gas fireplace and give us a rundown of how to use it. Keith was very professional and took his time explaining how it worked and how to safely shut it off and on for the season. Thank you!!
Becky Starkweather
3 years ago
Angel was a very thorough technician. He was friendly and professional. He clearly explained the issues with my unit and what repairs would be likely required. I highly recommend Angel and Isley's.
sherrie Copeland
7 months ago
I've lived in my home for over 20 years. Never had I felt a concrete floor hot. Called Isleys and reached a friendly front office person. I consider myself lucky when I called when I did. They were quick at getting an appointment. Keith was great at explaining things and making this transaction not so horrible. Thanks Isleys for a great job done!
Janet Johnson
2 years ago
I've used Isleys before, good service good people. However this time I had my furnace serviced. Jon did an excellent job. He needed to replace a capacitor for the blower motor. No problem. The only thing I would have liked is a breakdown on the bill. What the part costs, and what the labor was. Other then that service was excellent. Just used Isleys again. 1/7/2021 This time for a plumbing problem. Excellent work and found the problem quickly.
Cookie Monster
3 years ago
The tech's installed the Ultima Green RO system, replacing our old, broken RO system. They were very knowledgeable of the product and gave advice on our future needs. You'll be hearing from us when our AC needs service. Thanks again.
I have been a customer of Isley's off and on for several years. While their availability to solve problems and general customer service has always been adequate, such a company is only as good as its technicians. Late last week my call for scheduled assistance was answered by an outstanding young tech named Angel Hernandez. Angel arrived right on time. He was friendly, respectful and very knowledgeable of the task at hand. Angel willingly answered all my questions, taking the time to explain things in detail and in simple terms I could understand. His recommendations for future service made sense and did not suggest he was simply trying to increase my bill. I very much appreciated his thoroughness, work ethic and positive attitude. At this time I do not hesitate to recommend the services of Isley's, but will most definitely be requesting that Angel Hernandez be the tech assigned to any calls to my home. He was even nice to my dogs. And they are harder to please than I am! Thank you, Isley's, for restoring my confidence in your service.
Kathy Swistek
2 years ago
Neal and Evelyn Britton
10 months ago
Heliponents Inc.
2 years ago
Mike Dawson is the most efficient, friendly, thorough technician we have ever had work on our units! Highly recommend! Thank you Mike for all of your hard work! We appreciate you!
We needed an emergency repair of a broken kitchen faucet, on a Saturday morning. Isley's sent Keith, and 2-3 hours after the old faucet broke, our new replacement was installed, without needing any follow-up adjustments.
We really appreciate that Isley's gave us the option to purchase our own replacement faucet, which helped keep repair costs down. Isley's repair service saved our household time and stress.
We have recommended them to our friends, and will continue to do so.
Gabriela Lukic
2 years ago
Two day installation of Two, Trane HVAC systems. Blayke and Aaron were excellent and courteous installers going above and beyond expectations. Dereck was also excellent on initial meeting discussing and quoting the two new systems. Lastly, Christina in the office was a pleasure to work with, very prompt with all communications and follow up. I highly recommend them.
Keith came by and capped a gas line and pressure tested. Couldn't be happier.. Polite, professional and honest. 1/3 of the estimate that I paid a $60 trip charge for. Highly recommended.
Lloyd Watkins
3 years ago
Called to fix a walk-in tub because the house was selling this week, got right out, and had it fixed in 2 hours!!!
Normand Plante
4 years ago
Could not ask for a better service. From initial set up of an appointment, to arriving on time for the initial appointment as well as to do the installation which as I recall was completed in six or seven hours total. Would not consider anyone else. Great job and great people to deal with.
Ellen Newell
8 months ago
Excellent response time!
Thank you very much Ernest from isley's. Ernest was respectful and very careful with our family that is under quarantine. He fixed our air conditioner at the price he quoted. He even found a small gas leak and was able to fix that for the same price. A company that's been in business since the 1950s certainly has to be doing something right. From now on we only call isley's.
Lynn Carosella
2 years ago
Gift of Reflection
3 years ago
Very impressed with this company.
Justin Wilcox
2 years ago
Tracey S. Jackson
2 years ago
Called every single day in advance of service. Quality on time professional installers fit huge Equiptment into small space quickly efficiently — actually a small “miracle” 4 day install fair price awesome install very happy silent efficient system can’t wait to see new APS bill!!
Sally Seeberger
3 years ago
Denny Cunningham
3 years ago
We've been using Isley's for almost 20 years in two different homes, and they have never disappointed us! They're responsive, honest, and reasonably priced-- we wouldn't consider using anybody else.
I found that the tech assigned to my repairs to be very forthcoming about the reasons the repairs perhaps took longer and costed more than I anticipated. I only hope they backup their work if things aren't correct.
They were very professional at the office every time I contacted them. Pricing a little more than I am used to.we have rental units and this was the second highest pricing I have had to pay. Very professional though!
Matt Scoutten
3 years ago
The very best in the valley!!!
Muffett Ripley
2 years ago
We were in desperate need of help to no avail!
Marco Naranjo
3 years ago
Great Service and knowledge.
Leeanne Richmond
a year ago
Susan Melander
3 years ago
The guy came out he was very friendly and polite. Knew his job. Worked quickly and got our air conditioning working good again. We will use them again. Will refer to friends.
Barbara Hofmeister
3 years ago
Chris and Dustin are perfect making an older lady happy. They explained each detail on what was happening with install. They cleaned up after they worked inside the house. They were quick and professional. They even had great personalities.
They didn't waste any time so the air was on very quickly.
beth feddeler
3 years ago
Excellent service!! We broke a coffee mug and part of the ceramic mug handle fell into disposal and got stuck. Thought we would need to replace whole disposal. Isley’s came and was able to flush it through and did not have to replace disposal. Honest and didn’t gouge us. Highly recommend. Friendly people too.
After one call asking if they could replace our water heater they sent a great plumber to talk to me about our problem. A price was settled on and the job was done the next day. The plumber was great and answered my many questions and did excellent work. It was a great experience.
Chris Danielson
3 years ago
This was a seasonal service for 2 Trane units. Serviceman was on time, courteous, professional & thorough. He did leave dirt on my carpet from his shoes. Hopefully it will vac up.
Carlos was waiting for me! Early phone call to confirm and early arrival. Cannot ask for better punctual service. Carlos was very professional. Unclogged A/C drain and flushed it. Showed me pictures of my a/c and it needed a coil cleaning. No problem for Carlos. Serviced my A/C back to efficiency and let me know I am good for the summer months. Will always use Isleys. Bought my A/C from them as well. Fair and great service.
Tracy Bortvit
3 years ago
Very friendly and knowledgeable tech. I will use your company with any future needs.
The service man was on time and efficient fixing our toilet and snaking out a clog in our bathtub in just over an hour.
Amelia Jefferson
2 years ago
Michael Visco,EA,ATA
3 years ago
Dependable service and quality work
DeLibero Joseph
3 years ago
Keith was friendly and professional. He asked appropriate questions about the job to be done. Completed the work without delay and thoroughly cleaned up after. I couldn’t ask for better service.
Bev Rittmeyer
10 months ago
Ernest was very helpful w information on proper maintenance for the furnace n AC
Technican was on time and did a great job . He was very personable! The office staff was able to move my appointment up when there was a cancellation. I’m happy with the work that was done !
Rejeanna Bachmann
2 years ago
Ram Sivaguru
10 months ago
Liz Shoemaker
3 years ago
I received next day service! They called to let me know when they were on their way, which I appreciated. I needed the gas pipe to my stove moved and Kevin did a great job. He was courteous and quick and especially important, safe! I would use this company again.
The Estate of Mike Pelka
a year ago
My experience today with Rick was probably the best I've ever had with any service/maintenance tech. He took the time to explain my options and their corresponding costs.
Honesty and integrity are alive and well in this employee.
Michael Ireland
2 years ago
Very fast and fair. Explained issue clearly.
Eric G Peterson
2 years ago
Installed Air Scrubber in house air duct for enhanced air purification. GREAT SERVICE. Highly recommended.
Rose Bindschadler
2 years ago
Excellent work and fast friendly service. Installaters were very polite and answer our questions. Everything was cleaned up. We will be using Isleys Service when needed. Thank you!
Danielle Smith
2 years ago
Installed new water softener, and changed filters in RO system. Kevin was great! Very personable, explained everything, and was great with my dog. Thank you.
Suzanne Northey
a year ago
Isley’s was responsive, was able to get me a same-day appointment and effectively fixed the problem to get my AC back up and running. I would definitely use the service again.
Rhonda Tiedemann
3 years ago
Angel came to do our service today. He was very courteous and friendly. He did a great job explaining what he was doing. He then gave good recommendations for our two aging units. Thank you Angel!
Pamela Miracle
3 years ago
Raul an Angel just left from Isley's. They were wonderful. We have a manufactured home and they were very knowledgeable about our unit. Found the problem, fixed the problem, and explained to us what they were doing every step of the way. Very affordable. Will not use anyone else.
Lisbeth Mendoza-Feger
a year ago
William Whitrock
2 years ago
Jess was excellent. Completely explained the job and was very efficient. Highly recommend.
We will see what happens later this week when temps reach 120 but as of now we could not be happier with the service provided. Ernest was profession with a very calm voice. Ty!! And to Andrea who set it all up.
First Ferreby
3 years ago
We have had such a wonderful experience with Isley's Home Service from contacting for a quote for new A/C units through installation. The coordinator who took care of calling us back and scheduling is friendly, responsive, and helpful. The sales representative who came to give us the quote is friendly and helpful. He explained everything to us in clear details. He was not annoying nor pushy like other sales people. The installation crews who came to do the installation were nice, respectful, and friendly. We highly recommend Isley's Home Service to anyone.
Chris Putrino
3 years ago
Brandon Barczak
7 months ago
Vince Costabile
3 years ago
Julie Gunderson
a year ago
They were absolutely awesome! Not only were they on time, they were early and since I wasn't home yet they patiently waited until I was! They were quick and knowledgeable and showed me how to change the filter. Thanks Isleys
First class experience. Professional in every way. The entire team impressed me.
Keith did a great job replacing our bathroom faucet even though the bolts were rusted and the shut off valves corroded. Much less swearing than if I would have attempted it myself!
The tech that came out fixed my AC within minutes. He was so nice and professional. I feel bad I didn’t get his name to mention it. I’m so thankful because working from home with a baby and not having AC on a day that has an excessive heat warning is less than ideal. Isely’s is amazing!
We have been very pleased with the services we have received from Isley's. Richard E did a thorough job addressing some minor issues we had when we moved into our new home and he also did a thorough job inspecting our whole house.
Richard also recommended a whole house filter and softener system that we ended up going with...No hard sales pitch but after taking other quotes and doing some research, I felt comfortable going with Richard's recommendation.
Ernest was our tech and he was really kind and helpful. He identified the problem quickly and had a solution with a cost ready to go. He did great work and was willing to endure attic temps several times to make sure the system was balanced to our liking. Solid work!
They were great. Took nearly all day but replaced the air handler, heat pump, added ducts and returns, and cleaned up like they were never even there.
Only a couple of minor issues and hope to get them taken care in the next few days.
The new Trane system is extremely quiet and seems to work great.
Richard Duffy
3 years ago
Just had two 18 yr old A/C units replaced and after 6 estimates Isleys came in with the best VALUE and PRICE for the Trane units. From the estimate to the install and office people everyone was great.
Jeanne Yackley
4 years ago
Great experience with Isley's! From customer service to service technicians!
Mexican Food Lover
a year ago
I needed estimates and input on some changes to the master bathroom. The plumber was knowledgeable, thorough and honest in his assessment of what could be done. I appreciate that he guided me not to waste my money and gave me excellent suggestions for improvements in the future.
Marge Raimomdi
2 years ago
Job was done. I'm still waiting for invoices to be mailed to me! I will need the current one and the other one from a previous job mailed to me. Thanks
Natasha Vita-More
8 months ago
Excellent service!
Great service with courteous technician. Feeling good about our A/C unit being able to cool well this summer now.
Excellent experience with serviceman Angel for second straight time. Will always request him. Thorough and very professional.
Having lived in this house for a year I wasn’t sure if the dryer vent had ever been cleaned before us. I called one day, and was scheduled for the next. The gentleman was here on time, did the job quickly, and explained how the duct was set up.
Nasrudin Ebrahim
3 years ago
Isley's reached out to me and made it right.
Phil McCammon
3 years ago
Angel, the technician showed up on time and did a great job of servicing our two units. He also noticed something about the installation that wasn't done quite right and fixed it on the spot. Very professional and friendly. Would definitely recommend Isley for AC needs
Dick Huckfeldt
3 years ago
Great to deal with. Friendly, courteous, and knowledgeable. Thanks for the good service!! 😄
Always easy to schedule with and on time. Technicians that explain things and are courteous as well as office staff who are easy to understand and efficient.
Isley‘s is a very good service
jacob schuschel
4 years ago
This is my second time using Isleys. The first was for plumbing issue that was a 5/5. This time I had them come out to give me a quote on a new AC unit. They sent out a technician who said they couldn't give me a quote. When the install happened they used my rain gutters to hold their ladder up.
In between that and now there were a lot of little things that I wish I could explain better but would require a larger review.
However, they worked with me to fix the issues. They addressed my concerns until I said I was happy with the replacement gutters. I will use them again but with some hesitation.
Carmen Cacioppo
10 months ago
Ruth Pargeter
3 years ago
On Tine, Problem fixed in 40 min!!
Colleen Weborg
3 years ago
Awesome!! Jonathan was very knowledgeable and friendly! Explained all of the issues and is able to repair all items tomorrow! Thank you so much! Will definitely use your company for all of our plumbing needs!
John Peterson
3 years ago
Dominick Lovino
2 years ago
Steve Hoffman
4 years ago
This may be a duplicate posting, but they did a good job, no complaints.
John Alessandroni
2 years ago
Good service. Fixed our water problems.
They did an NG line divert to my pool. Great job from start to finish. Very experienced staff. Highly recommend.
Darvel Hansen
3 years ago
Tom Winningham
7 months ago
Kevin was on time and did a good job
Joyce Stamper
3 years ago
Yesterday I called to have someone come out to fix my air conditioner & an appt was made for today! Thank you for the excellent service in a timely manner ! Because I have been quarantined since March 15 & 80 yrs old not one person has been in my condo. I wanted to make sure the service technician would have a mask on, gloves & booties! When he arrived he had NONE of the above on or w/him! He said the company had run out of masks! He did go back to his truck & appeared w/a mask only! Therefore, for that reason I was disappointed in the service! The good report to this is my air conditioner is fixed!
On Friday, May 21st, I had scheduled an appointment for Isley’s to come install a new water heater in my home between 10-2pm, I prepaid approx $1400 for the job. I asked them to call me when they were coming as I could come home from work (I am a teacher and the end of the year there is a lot of work to do). Isley’s plumber Zach showed up at 10:30 AM, but after about 10-20 min he realized he had the wrong size water heater (too tall), he would have to leave and get the right one. I went back to work and told him to call again, when he was ready, (kind of annoying but to err is human). Zach returned, installed the water heater, but then told me all water heater warranties were void (manufacturer & Isley’s) because my water pressure was too high (90 psi, it had to be 85psi). Then he wanted to charge me $500 more dollars to fix it so the warranties were valid. He reduced the charge to $404 as a kind of “I’m sorry for not checking before,” because he could tell I was extremely upset at this point and told him he should have checked the pressure on his initial visit. He had to leave again to get a part, I returned to work, again, but had to return home for a 3rd time (he need a faucet turned on to complete the work). At this point I was so upset I could barely contain my anger. Zach completed the work, and everything seems to be working properly.
Here is my complaint. Why do you train your service agents to check the water pressure after you do the work? Your company literally held me hostage by not checking the pressure and then surprised charged me an additional $400 charge if I wanted the warranties to be valid. What kind of business are you running? Is this how you treat all of your customers?
Lorri Van Weelden
a year ago
We like isley's because they're Fair, honest, great workers, and things get done in a timely manner. We're going to use them again to replace an old water heater as well.
I called for a re pipe estimate and to move a gas line estimate I was told it costs $59 .guy came out said he can't give me that estimate. He needs a camera to look at the lines and that will be $300 more and will need to reschedule but he still needs to collect the $59 fee .I paid it and thought I'd call and explain I got nothing for $59 no estimate or anything and they'd refund my card. They should have told me the equipment to give this quote would cost me $300 plus dollars I definitely wouldn't have had them come out . I called and waited for a return call from the dispatch manager who said yes we charge $59 just to come out . That is absolutely not what I was told when booking the appointment to get an estimate. A good company can earn revenue from jobs they compete not $59 fees to visit your home and tell you it's $300 more for an actual appointment. I didn't argue with the guy that showed up I thought I would deal with the office and they'd take care of the fee .my fault for paying the fee I guess. Beware
Janell Holter
10 months ago
Just want to let you know that the workers who installed the HVAC
were excellent
Sharyn Slavick
3 years ago
Angel did an excellent job servicing our A/C unit today.
Scott Furcolowe (FURK)
3 years ago
Cherie Hardgrove
11 months ago
On time, friendly and professional. Keith did a great job fixing our ice maker supply valve. Been using Isley's about 8 or 9 years.
Professional and on time. I have had then install 2 hearing and cooling units. Fair price great services.
chris SisNeros
3 years ago
Jess was great and professional found the issue fast and understood my situation. No pressure but recommended a sales consultation. Instead of just tossing number talked solutions.
We had a unit installed by Isley’s 10 years ago. They were able to address our current needs in a timely and professional manner on the hottest day of the year. Thanks Isley’s!
Have been using Isley's about 6 years. Just installed a recirculating pump. They have installed a water softener, RO system, new AC, cleaned the ducts, new water heater, and handicapped (raised) toilets, in an older home. Technicians are polite and efficient. Highly recommend.
Outstanding experience. Earnest was friendly, professional and knowledgeable. I would recommend Isley's to anyone and everyone.
Stella Weeks
6 months ago
Best customer service experience ever since I've lived here (17 yrs). Isley's Home Service will definitely be my AC& Plumbing company
S Weeks
Dominic Gagliano
3 years ago
Great communication and punctuality. Also excellent and knowledge service.
Seung Don Hong
3 years ago
Keith knows how to fix leaking issue. We had leaking from behind bathroom wall after semi-remodeling our bathroom. (New tile wall, bathtub, and bathroom cabinet) Baseboard was ruined and water leakage was spotted. 3 plumbers came before Keith. Every plumber said they can't find the origin of leakage. Their approach were either make a huge hole on the new bathroom tile wall to find the origin of leakage or take kitchen counter off and make a hole on the kitchen wall. Our bathroom and kitchen share the wall. Both options were costly and we didn't like either approach especially right after we spent good money on bathroom remodeling. The leakage was the reason we remodeled the bathroom and our contractor did horrible job not fixing the leakage and changing everything else. Keith came and he inspected both bathroom and kitchen area. Using his phone under the kitchen sink through little extra hole on the wall of kitchen cabinet for water pipe, he located the leakage. It was sewer pipe from kitchen sink leaking pretty bad. Keith cut the wall of the kitchen sink cabinet and crawled in and fixed the problem for fractional cost of all the other options. We didn't have to make any hole on neither bathroom tile wall or kitchen wall. Of course we didn't have to replace kitchen cabinet either. He saved a lot of money and time for us. They charge service fee when they visit you, but included into your bill if you decide to do business with them. Getting honest and professional 2nd opinion is super beneficial even though you have to spend service charge. Totally worth it. Especially other plumbers give you quotes that you can't comfortably sleep on. All other plumbers told me that it will cost so much money just to find the leakage, but the cost can add up once they open the wall depends on situation. Scary scenario. For leakage behind wall, Keith is the guy!!!
Daniel Olivas
2 years ago
Denice Howard
11 months ago
Carlos & Shawn arrived promptly. They were courteous, friendly, professional and very informative with any issues regarding our AC units. I would highly recommend Isleys for AC services. Thank you!
Albert Fortin
3 years ago
Ernie the Technician was great. Explained different options. Very personable and capable. Isleys is a very good company to deal with. Highly recommended!
Amber Chavarria
a year ago
Andrew Quintal
a year ago
Andy Blackledge
2 years ago
On the hottest day of the year, our AC had issues. I expected to have to schedule service a day or two out. Isley’s was able to come the same day! The technician was professional, arrived earlier than expected, and explained the issue in a way I could understand.
Jennifer Panuski
2 years ago
Keith was very knowledgable- found source of problem and made recommendation for repair. Thanks for the quick response to Service Call. Sincerely, Mike
Kristin Janssen
a year ago
Sandy Heistand
2 years ago
Heidi Slavick
2 years ago
Val VanZutphen
a year ago
They were absolutely great. Called me back promptly, showed up promptly, tech wore a mask, fixed the issue quickly.
John Karamouzis
2 years ago
Used this company twice, each time a great service. The technician fixed our fireplace.
Timely work. Competent personnel. Will use again if/when another
situation arises.
Charles Parker
3 years ago
Greatly disappointed! Johnathon did not know how to disassemble the valve to get the cartridge out. He said he lacked experience and would need to check with more knowlegable associates, and come back later with the solution. In leaving here he charged me for the service charge. Will I ever hear from you again to replace the cartridge in my bathroom sink faucet?
Juliana Campbell
2 years ago
This is a company I’ve trusted for 20 years for their reliable, competent work and ethical approach to business. Highly recommend!
Theresa Herndon
a year ago
Very happy with how quickly they sent someone the same day. Water leaking and coming thru vinyl flooring. Took care of what could be done until plumber could get there the next day. Plumber determined the problem and are now working with my insu to complete the repair. I'm very grateful for the help. Everyone has been so nice and patient explaining things. Great job!
Had a newer RO system installed. TLC package for my water softener and water heater. Repair and install of new valve for the shower. Excellent customer service, and Keith was absolutely fantastic. Will use them again.
Vicente Lopez
3 years ago
Isley's plumbing was great! They came early and Keith was extremely friendly and helpful. He explained everything that needed to be done and left no questions about the service. He was also upfront about the cost of service. Did not try to hide anything. I feel very confident calling Isley's for plumbing service in the future.
Jerry Somerville-Shull
2 years ago
John Wheelock
7 months ago
The services provided by the technician were excellently performed! It was a great experience! Thank you!
Keith was so professional and went above and beyond to ensure the job was done correctly and completely. I highly recommend Isley's Home Services.
Very quick minor repair by knowledgeable and honest tech. I really appreciate that!
Joyce M Hosick
3 years ago
Rebecca Kneedler
2 years ago
I had a plumbing emergency and they were here within a couple of hours. Jonathan did a great job. Thank you to him and Isley's.
Kevin Kohl is the most honest, professional, smart, kind, heating and AC tech out there. I appreciate you sending him out to my business, I trust him and he always does a great job.
Roger Olson
10 months ago
They installed our heating and cooling system and they were just checking it out today
Very professional & thorough. These guys are far better versed than competitors I've dealt with & do their work with a great deal of pride. No short cuts!. Not necessarily the cheapest, but definitely the best I've dealt with. I have full confidence in their service
Valerie Ramos
2 years ago
Very professional and friendly. They explained everything in laymen’s terms so that I understood. Very high quality. Thank you so much!
Ernest found the parts and fixed my issue the same day. What great service. And all of the office staff are friendly and so helpful
Professional service. Knowledgeable and offered suggestions. Totally recommend Isley's.
Doug Rensvold
6 months ago
Clean efficient well done service. Will use again
Pamela Wagner
3 years ago
I’m impressed with the professionalism and care for detail that Ernest Perez showed today while working on my air conditioner. He solved a very complicated problem that baffled three technicians from another company. Bravo!
Sergio Olivera
2 years ago
They did a great job installing a mini split ac on my little shop that I just built , they did it quick and exactly how I wanted, they did a very clean and professional job looks and works great I’m very happy with my new ac and the service they provided
Very good service anytime they have come out
As part of the sale of our house, we needed to certify that the two fireplaces were in proper working order. Isley's servicemen were prompt, courteous, and efficient in completing this fireplace checkup and certification. We were very pleased.
You can't go wrong with Isley's. On time and very professional.
Ruthmary Braden
3 years ago
Jason Ferguson
4 years ago
It's great to have good service especially under stressful situations.
Thank you for working with us to select our new and efficient air conditioning/heating system. We are very happy with it!
Amber Sederholm
4 years ago
Jere Gonzalez
2 years ago
Robert Fleshershirley
3 years ago
you service was professional ,efficient and prompt
Dr Peter Vann
3 years ago
Piandra Dacillo
2 years ago
The guys that installed our A/C super nice. It took a while but it was a big job. I would definitely recommend them to anybody wants a new A/C.
Rosario Strano
a year ago
Knowledgeable and most professional, from the moment one calls in to the completion of the job,
Thank you.
Judy and Rosario
Sharon Mitchell
a year ago
Keith did short work of discovering what the problem was with the commode in the master bath. Then he thought my water pressure coming into the house was too high and checked to make sure it was acceptable which it was.
I was very pleased with the service I received today and would not hesitate to call Isley's again.
Thank you.
Isley’s is a great company. There when they said. Very polite. Very knowledgeable. Thanks.
John Charles “JohnnyV” Velastegui
6 months ago
David P Ortega
a year ago
Danny Clausen
4 years ago
Kevin showed up right away and was super helpful in getting the repairs completed. He was able to source the issue quickly and fix it right up. He also gave us a wonderful recommendation for a restoration company that has been on point! Thanks so much!
Called in afternoon for emergency ac repair technician arrived later that afternoon quickly identified the problem had the parts needed for repair. Repair was completed quickly and ac was back on line that evening.
Kimberly Jacklin
a year ago
Karen Kitty Thomas
3 years ago
Isley's personnel are consistently professional, kind, prompt, and efficient. I have been a customer for about three years and am completely satisfied with their service. Highly recommend.
We use Isley’s Home Service because they always treat you like family. We’ve used Isley’s to unclog a drain, fix our AC,
install an Air Scrubber, for a major pipe replacement and to unclog the sewer line. Each time they were here they did exceptional work. Their amazing techs always do the job in our home the same way they would do in their own homes. You can’t go wrong using Isley’s.
Tery Schantzen
a year ago
One star for their worker who just about caused an accident on the freeway. If I didn't slam on our breaks he would of hit us. He should be over a lane before the merge. But by his driving he was in a hurry to get off of work. He cut off another vehicle on the street, he was doing 55 in a 45 cutting in and out of traffic. I would never do business with a company that has employees that are not interested in the safety of community they work in.
Linda Gonzalez
2 years ago
I called their office and they assured me they could service my water softener. When the technician arrived he looked at it and said he didn’t know how to work on it. Then said it was too old and told me to buy a new one. I paid for a trip charge that was of no value whatsoever. I called a competitor and they were able to make the necessary repairs within minutes.
Rajani Kondury
3 years ago
Jonathon gave us a quote for moving a gas line. He was professional, on time and answered all our questions.
Russell Ilsley
6 months ago
Tina Hilliker
3 years ago
Chandra Phillips
a year ago
We have used Isley’s Services for 10 years. They are always great to work with. Highly recommend.
Came out and gave me a quote, very professional, I told him he was the first quote and I would be seeking others
Jose Valdivia
3 years ago
Excellent Represetative that came
Eric Martinson
2 years ago
During a very challenging time, Isley’s was great!! Kim was especially responsive and kept me informed. Everyone was knowledgeable, professional, and willing to educate me. Overall, a tremendous experience. I will definitely use them again in the future.
Donald McCabe
8 months ago
Excellent work and quality, just the schedule slipped slipped about 5 hours in several increments. They communicated the changes each time.
Keith Christian
4 years ago
I wanted to cool my garage and was undecided how to proceed. John (company president) came out and recommended a ductless system by Mitsubishi. It was installed a couple weeks later by a caring and competent crew. I couldn't be happier. Highly recommended!
I was notified I had the opportunity for an earlier service slot than originally scheduled, and the technician arrived on time. I hit the lottery by having Rick as my service technician. After Rick’s service/maintenance I am confident my HVAC system is good to go. Rick also installed a couple WiFi capable thermostats and made certain this old guy could operate them. I am extremely impressed with not only Rick, but all interactions with scheduling and support operations at Isley’s Home Service.
gramma peterson Peterson
2 years ago
Very satisfied, worked very in heat to
day.
I think your techs should we wearing masks and gloves in homes. Jess was very nice, presented suggestions professionally. He said something wasnt done last time that should have been so that was disappointing but I appreciated his honesty.
Marilyn Pollard
a year ago
I thought it was excellent until I discovered that the plumber had accidentally turned off the valve to my irrigation system and my plants were drooping.
Receptionist was great, had my information on file, and scheduled service promptly. Called me later to inform me the technician was on his way. Ernest arrived as scheduled and went above and beyond with his duties. Really appreciate the fantastic service... this the reason I am a repeat customer. Well done.
I had called a different company to service my ac, at the very last minute they canceled. I found Isley’s through Rosie on the house web site called and made an appointment, tech came on time, talked me through everything and cleaned my ac.
I am extremely happy I called Isley’s, Thank you John S
Everyone at Isley's is terrific. I've used their services for 5 years in two different locations. Recommend them highly.
Quamrul Arefeen
2 years ago
Prompt, friendly, upfront pricing, reasonable rate
Angel was the best! He took his time, made sure everything was perfect and loved my puppies.
Regginald High
2 years ago
Michael McKinley
3 years ago
The technician (Jonathan) was polite and very helpful. He explained explained to us everything he was going to do ahead of time.
We appreciated his excellent service.
Michael McKinley
Great company to do business with. Always professional and knowledgeable. Reasonable rates. We could not ask for a greater bunch to work with.
i had Isleys put a new ac unit in my house i was so pleased with them i told a good they called an estimate.
Chris Gunsolley
2 years ago
Allen Kisling
2 years ago
Bryan Garrison
2 years ago
Lucy Hullinger
3 years ago
I have just completed the replacement of two complete heating/cooling systems on my home. Having had serious problems with ac repairman in the past I wasn't sure what to expect from isley's. However from their knowledgeable salesman, dereck, to their amazing technicians, I couldn't be happier. The lead tech on my job was Chris. It was obvious to me that he cared about my home, and his work. He was more concerned about doing the job right than rushing thru it to meet some imagined deadline and possibly make a mistake in the rush. I was also impressed how he was supported by his team. When additional, unexpected, items were needed he called and things were delivered so that he could continue to work. Yes, great teamwork has created one happy customer.
Debra Bennett
2 years ago
Very pleasant technician. Cleaned out our unit with water which no one else has ever done. Felt like he was very knowledgeable.
I have done buisness with Isleys in the past and we always get great customer service. The technicians are knowledgeable and professional. They do super clean work as in this job I just had done was redoing the copper for the water main shutoff in the front of my home, replacing the pressure regulator, main supply shutoff valve and 2 hose bib replacements. Isaac the technician did clean work and kept me posted before and after the job was complete as I was working that day.
I will defenitely continue to do buisness with Isleys. Thank you!!
James Flanagan
11 months ago
Well done. Programmed our thermostats. Very helpful.
Carla Kennedy
3 years ago
Installed air conditioner outside and air handler in attic. The 3 gentlemen did a good job. Cleaned up after themselves. Answered all our questions. Overall a good experience.
Sally Mitchell
2 years ago
Devon Hostetler
2 years ago
Isley's tech's and office staff are always polite, proffessional and helpful. Quality service at a reasonable price.
Laurie Fisher
2 years ago
From the initial scheduling of the appointment to the professional tech, I give Isleys an A++
Zuniga Kemmit
3 years ago
Jonathan was great and extremely helpful! He figured out we had a wax seal leak! And, he didn't care that my dog kept jumping on him lol. I have used Isley's for both AC AND Plumbing over the past 4 years and they are always professional, prompt and pleasant!
Susan Robinson
4 years ago
On time, clean, efficient and gone before I knew it!
Polite and professional staff.
Nicholas Nadolski
2 years ago
It was a great experience. Kevin is an expert in his field and can be trusted. Work was completed as promised clean and professional the entire way. If you are looking for an honest repair technician look no further. Five stars.
gilbert gomez
3 years ago
Very helpful, knowledgeable, and informative
Steve Correll
2 years ago
Ernest did a great job and Inwas very happy with the service he provided! Isley’s put in my 2 systems and they the ones I choose to maintain them.
John,
Was professional, kept me apprised of what he found or didn't find in the AC maintenance check up.
Angel Hernandez
a year ago
David McIntyre
11 months ago
Wayne Paulson
4 years ago
Dianne Barron
3 years ago
I chose Isley's for a water heater install. Unfortunately the water heater had an issue (no fault of Isley's). Isley's promptly scheduled a tech, Jonathan who repaired the issue, was friendly, and knowledgeable. The manager, George also worked with me to swiftly and fairly resolve the costs associated with the labor and parts based on the unexpected issue with my water heater. Bad news: there's hot water again and now I have to wash the dishes.
Exequiel Datingaling
a year ago
Paid full price before hand and technicians tried to hassle my wife for a payment .
Shelton Brown
3 years ago
Sandra Gerloff
3 years ago
Isley's recently installed a new heat pump system at my property which included moving a register and adding returns. I interviewed 4 companies and selected Isley's because they listened to us and understood our needs. With their professionalism and knowledge, they offered us a reasonably priced package which included a new system, install, cleaning and sealing. Their service team was efficient, knowledgeable, organized, neat, clean and respectful of me and my property. Also the office staff went above and beyond expectations to keep me informed and advised on this project. I would highly recommend Isley's Home Services for your AC & Heating needs.
Robert Scotz
9 months ago
Gas fire place was not working Keith O came and found the problem. He was very knowledgeable and polite great job and thank you
Christine Reno
3 years ago
Explained the work, courteous, took pictures all within time frame.
Would and will if needed call Isley’s home service again
Kevin the technician was very friendly
They seem to be good honest folks and it was a pleasure to do business with them.
What a SCAM!!!
I recently called Isley's because my A/C went out. They sent a repairman out the next morning who accurately diagnosed the problem, my blower motor was not functioning. He told me it would cost around $2800 to fix, IF they could get the parts...then advised me i might be better off replacing my system 11 yr. old system with a new one... for about $19,000. THAT they could install next day. keep in mind, it is 100 degrees and I have no A/C..when i told him I want to shop around, he then admitted i could probably find a unit for closer to 12k if i talked to one of their salespeople. It was at this time i realized he is not really a repair man, he doesn't want to fix my A/C, he wants to sell me a new one.
Frustrated, i paid him for his call and dialed up another company we had used previously. They came out and repaired my system, on a Sunday, for $800. Isley's comes highly rated so i was surprised how shady they were. Not only did they try to sell me an overpriced unit, but their repair quote was 3.5 x more than the other company.
Isley's displayed zero professionalism or genuine desire to fix my A/C. They were predatory in their sales tactics and will never use them again.
Be forewarned.
Joselyne Woosley kids channel Woosley
a year ago
Very professional! They took pictures of everything and explained it all! Definitely recommend!
Lance Jacobson
a year ago
Desirae McConnell
a year ago
We were very impressed with the quick response! After calling Isley’s to schedule for an issue with our heater we had a tech at our home within 3 hours and working heat shortly after that! Friendly staff and prompt service. We definitely recommend them and will use Isley’s for all our future needs.
Michelle Walker
a year ago
After calling Isley's they were able to come out for an A/C inspection the following morning. I was expecting the worse outcome of having to replace the old unit. But Rick said it was still running strong and only needed a simple circuit board bypass. I was so impressed by the professional work ethic & honesty that we received that I am completely won over by this company and highly recommend them!
Larry Schwartzkopf
2 years ago
Very good service.
Olivia who answered the phone with a smile in her voice got me scheduled for same day service and notified me when the technician was on his way to my house.
Dustin showed up and did a great job fixing my plumbing leak. He was professional, pleasant and very knowledgeable. He made it look easy. I highly recommend this company and will for sure call on them for future needs.
Great customer service!
Robyn Orbegozo
3 years ago
Ireland O'Neill
a year ago
I needed to have an inspection of my gas lines leading into my recently purchased mobile home. I was told they HAD to replace the unit & install new lines. not just repair it. I was told they needed a permit to do the work , I called to see if they had the permit & when they would start work. They said city of Mesa was always taking a long time. I waited another week & called for update, no word they said I called I then called city of Mesa & they sent back paperwork. I had to advise Isleys it was there, in their emails. I kept up with the review of my request. I felt like I was working for Isleys at this point. A neighbor told me of their issues with their gas issues & was told just switch to electric & I did. Called Isleys & cancel my order. Then they said they would call back no telephone calls. I called once again, to get the deposit back, and was told they had to charge me for the permit and a service fee. They offered to only give back under 200.00 . This was a total tipoff of a supposedly reputable company, but they ate a scam company who blames the city of Mesa,& tipoff people.
Do not use these people, bad business.
Mike Fratianni
10 months ago
Whole home plumbing inspection (TLC), toilet repair and install furnished insta hot.
robert smithson
3 years ago
I've lived in the valley since 1991 and this was the best HVAC service I've had since I have been here. From beginning to end the most professional organization I've dealt with in a long time. Based on this experience I would whole heartedly recommend Isley Home Services.
Glenn Liptack
9 months ago
Great service always on time and always available
Vesta Peterson
9 months ago
Super knowledgeable and efficient. Prompt and understanding.
Showed up on time. Did great work
Andy Doehrmann
3 years ago
Knew there job, did it well and at a fair cost. What more could you ask for
Wonderful hard working installers so nice, professional, very clean and caring. We really appreciate their amazing work today. Thank you so much! Jerry and Linda Fleig
Again there service was amazing to put in our new unit. They were incredible. We are so thankful for their office staff and their great installers.
Cynthia Kerford
2 years ago
Steve Martinez
3 years ago
The technician arrived within the specified time window and was knowledgeable about our hydro heating system. He was able to explain a solution for getting the issue resolved. He was able to give me specific estimates of what the job would cost, promised to email the details to me. Overall he did a good job.
Manny Kitagawa
2 years ago
Adriana Vadineanu
a year ago
Everyone at Isley's was extremely professional from the first phone call
to the finish of the installation. I highly recommend Isley's to anyone
looking for HVAC assistance.
Thank you
Dean Schaefer
3 years ago
Great technicians, friendly and professional.
Craig Anderson
a year ago
Dustin did a quick and good replacement of the toilet tank refill device. It was much more expensive than I expected.
Nate Pilkington
4 years ago
kerry riedler
6 months ago
Jeanette Rogers
3 years ago
Best service ever!!
Jessica Valencia
a year ago
Adam Sobczak
9 months ago
Great service, quick, super helpful, and no ridiculous overcharges!
Shawn Ridnour
3 years ago
Best experience Ive ever had with an AC company. Just became my go to people.
George Grafakos
8 months ago
Ernest was great. He informed my wife and I that a $5,200 repair bid by an AC company that we have been using for years was not necessary. We are definitely Isley customers going forward.
Gave detailed description of my problem with water softener system and the service tech would would not give me a quote over the phone.
Must charge more that the competition in the area I’ll stick with Stasis water systems.
Terrie Whitman
3 years ago
I needed the gas to my range reconnected following construction work. They sent a technician out within an hour! Zach was very kind n professional, did a great job! I will keep them in my business contacts list for future reference!
Exequiel Datingaling
a year ago
Having paid in full for the service , three days in advance. The two technicians that worked on the house asked us for money to pay for the service. After having to communicate to Crystal at their corporate they were able to finally talk to their technicians to stop asking for a payment.
On that note damages on the interior walls was done during their service.
I would simply not recommend this business to anyone looking for plumbing, HVAC repair, water heater repair , or any of the above. Specific instruction were given to them regarding and their technicians didn't follow through.
Called on a Saturday morning with a main line leak in the front yard. Someone was able to come out within 2 hours. Work was completed in a timely and professional manner.
Eric Hutchison
3 years ago
Veda Stephens
2 years ago
Frances Toombs
3 years ago
Excellent service. Very. efficient and professional.
Called to fix a plumbing job previously botched by another contractor. They fixed it in about 10 minutes. Wish I would have called Isleys first
Right on time. Had all material with them. Friendly, neat, and courteous. Very neat and clean work when finished. Never had any problems with Isley.
Ann Kostopoulos
2 years ago
Ernst checked out both the indoor and outside units thoroughly and gave me comforting information, advice and solutions which I value greatly! I truly hope he will be available in the Fall for the next maintenance needed. I will certainly request him. Thank you Ernst for your service!
Scott Burckhard
2 years ago
Punctual, polite, knowledgeable
Mark Entsminger
3 years ago
We were all set to have our 25 year old HVAC units replaced by Isley’s when the virus hit. Being older and in a higher risk group we were concerned about potential exposure but one of our units was not working. Ernie and Carlos came on one day notice to see if they could get unit running again. They were gloved and masked even before knocking on door. They were able to repair the system for reasonable cost and feel it should get us through the year. We’re seasonal residents and important to know system will work in our absence. When back next winter, we’ll have Isley’s replace both systems with new. They are very professional, accommodated our needs quickly. Everyone I’ve dealt with is top notch.
Angel came to do my regular maintenance on the AC we bought from Isley’s. He was very knowledgeable and provided pictures to help me understand what he had discovered.
It was great working with Angel and Isley’s.
I highly recommend them.
Peter Hopkins
7 months ago
Prompt arrival and quick remediation of the prolem.
Carol Perea
11 months ago
Knowledgeable courteous staff.
Andrew McDonald
3 years ago
Kevin came to my house and was very professional. He told me exactly what was wrong and cost to fix it. He had all the parts with him and installed them quickly. There was no hidden fees and they were very reasonably priced compared to other plumbing companies. Jonathan went to my parents house the other day to fix a problem there and he was nice and professional and worked quickly as well. The company even has coupons on their website.
Ron Rosenfeld
3 years ago
Jonathon was informative and very knowledgeable
will definitely use this company
Mike Bramwell
10 months ago
Terry Schelah
2 years ago
We always have Kevin to do our service and he is above and beyond
Wayne Compton
10 months ago
keith henry
11 months ago
Marianna Jergenson
a year ago
Krystal Corradino
2 years ago
Raymond Zeller
3 years ago
Things went quite well on Friday....everything that was promised happened. tech's were great...went about their business without a hitch....looks like we have a great product installed and am sure we will enjoy it for some time
Derrick Young
2 years ago
Professionalism from the service technician, Dereck Bau to the three technicians that came and installed the equipment. Couldn’t be more satisfied with the total service experience. I would highly recommend Isley’s!
Centro de Progreso
2 years ago
The service was exceptional! The dispatched call me 2 times to let me know they were coming. Thank you
Monte Bolinger
a year ago
Eric Grijalva
2 years ago
System was checked and a glitch was spotted and looked into. So,it was caught before any major problems .thanks to Carlos .
Michael Kennedy
a year ago
Our 1st time using Isleys was wonderful. This time wecalled them in for a faucet leak and slow toilet. 1st technician gives us quote to replace faucet and toilet with us purchasing items. We purchase both items in sealed boxes the next day, but technician can’t make it. So on 3rd day , 2nd technician does work. Finds out piece is missing from faucet box- the drain replacement. My husband explained to both technicians that he had Parkinson’s disease, so tremors make this work hard for him.
We were left to get the peice, which my husband did. Unfortunately, when he did the replacement, it leaked. We called this morning and they did get someone out. Technician #3 turns around 1 piece and tells my husband to redo it with more putty, then tells us we can pay $400 more for a different drain. We called and asked to speak to a manager. Someone called back to review the facts and said we would hear from them. So far , no call and now that my husband put in more putty as directed, the drain is too high for all the water to drain from the sink.
Cordell Overgaard
2 years ago
Angel was awesome! He came out for a simple tune up and wound up staying several hours to clean up our 2 units. Very professional and diligent. Thank you.
Sandra Morris
3 years ago
Linda Watkins
3 years ago
Showed up on time, repair details were communicated and repairs completed timely and at good value. Would definitely use again.
David Dargavel
2 years ago
Did great job ! Technician was professional and clean ! Inform me of all repairs that need to be done and finished them in a timely manner and professionally ! Highly recommend !
James Fred Miller
a year ago
Rick is competent, friendly, gracious, knowledgeable & timely
Tannis Griffin
10 months ago
eldon stowell
2 years ago
Douglas McMurry
3 years ago
Very good service. Was professional, on time. Very thorough & pleasant.
Doug McMurry.
Ryson Gardner
3 years ago
Linda Bessken
3 years ago
Melvin and Lamar were great. Very knowledgeable, organized, fully explained in detail what was being done. Highly recommend this Company. Derrick didn't just sell me the system, he educated me on it. Again, very knowledgeable. Good communication with administration/office.
Our house needed to be re-piped due to failing CPVC pipes. Isley’s is Rosie on the House recommended so that was important to us to have a solid reputation. We received four bids and Isley’s was one of the fairest of the bids. Sarah was patient with my many questions before scheduling and during the project. Keith was amazing as the head plumber; patience of a saint. Our house had many challenges due to the architecture, and the project went longer than estimated, but they were persistent to do a good and complete job. In the end we are happy with the work and recommend this company.
Cheryl Ross
10 months ago
I called isley’s for a second opinion on an air conditioner issue to ensure I was getting a fair price. Olivia was very helpful getting an appointment scheduled with the technician Steve. He arrived on time and asked what was happening with the unit. I explained that another company had come out and said that I needed a new blower motor. Steve checked the thermostat and confirmed what I already knew, that the unit wasn’t working. He did not go up on the roof or check the unit in any way, he did not give me a price quote. He did use my bathroom and then told me that if the other company was recommending replacing the blower motor then I I should do that. Don’t use this company as it was a waste of the $60 trip charge. I called Olivia at the office to share the disappointment at my experience with the company and never heard back..
Bethany Blazevich
a year ago
Maureen Campbell
2 years ago
Very much satisfied with their service. On time, friendly, informative. Recommend .
I truly trust Isley's with my A/C and furnace. Victor was very nice and such a gentleman. Thank you Isley's!!
Judy Stennerson
3 years ago
Keith performed the job to my satisfaction. He was courteouas and explained what he did. Thank you! Also need paper itemized receipt with guarantee
got the water softer up and running but now our ice maker does not work. he came to look at it and said he did nothing to make it stop working. It was working that morning and now its' not, I have to call another plumber to come and fix it now, not happy
Jennette Barton
9 months ago
Great service and great people. Kevin was here to fix kitchen sink leak one day. The next day the toilet started leaking! And Dustin was here to fix it.
Highly recommended.
Christine Heaps
2 years ago
They were prompt in answering my initial call, informative about possible solution, resolved my issue the following day. Can't ask for any better service.
.
Marian Reisman
a year ago
I have used Isley’s for years for a variety of plumbing. services. They are professional and provide quality service. They are always available to answer any questions or concerns.
Carol McKinney-Jarman
a year ago
Richard Allende
a year ago
I’ll make a VERY long story short: Isley’s caused a refrigerant leak in our HVAC system during our last service and once realizing today, admitted fault but then backtracked and tried to blame it on the manufacturer (odd, because this wasn’t an issue the other two times we had our unit serviced, or on the install with them). They were trying SO hard to avoid responsibility, in almost a desperate manner. Staff kept contradicting one another on what the issue was, who was responsible, and how much it would cost to repair. They were SO unorganized. Manager was also no help; he was unreceptive and indifferent. So basically: Isley’s caused a leak, causing harm to the environment and leaving us without refrigerant and warmth. They then expected US to give them our money to fix a problem THEY created, and saw no issue with that. They truly wanted to profit off their mistake. The desperation and stinginess on their side was tangible. Makes me think of a used car salesman. Very untrustworthy.
Tough Training
6 months ago
My first time using Isleys and I am very impressed. We needed to replace a 17 year old water softener and they exceeded my expectations at a cost lower than expected. Definitely my new plumbing goto.
The team arrived 10 minutes early and set to work immediately. Chris was the lead, with Lamar and Aaron in training. They installed a new Trane XL16. We were very impressed with the workmanship and professionalism. The old unit will be picked up today and recycled. We were very impressed with the company and Chris, Lamar and Aaron.
Had a natural gas line hooked up to the house for the BBQ. Tech was on time, professional and was nice to work with. Great service!
Thomas Soles
9 months ago
Jonathan was incredibly professional and friendly. Will be calling Isleys for any future repairs.
John was fantastic in coming out and first diagnosing my ac issue and then he did a fantastic job doing the install of the new condenser/compressor. Was 110 degrees and he did a great job! What a trooprr! The staff was also fantastic with communications. Great quality and great communication overall!
william allen
3 years ago
We always use Isley's...they are professional and fair priced.
Sarah W Gordon
a year ago
I’ve used Isley’s Company for 26 years with no complaints. And if I did have a problem they were always willing to make things right, but I can’t even remember a specific example of that. Very happy with them. Highly recommended.
We used Isley’s Home Service for a bathroom remodel they sub contracted with Drystar. The project started in Oct 22 and ended in Jan 23. When they finely finished the job we noticed a hole in the drywall above the medicine cabinet, the mirrors and lights above the mirror were uneven, the painted over the door trim that had some water damage and didn’t paint the door. The grout in the shower and floor is a mess, the grout lines are uneven. The bathroom hardware has scratches and chips. Suggest not using Isley’s Home Service or Drystar for and remodeling.
Barbara Wandrey
2 years ago
Victoria Lang
2 years ago
Marius Gheorghe
a year ago
Justin Gathers
3 years ago
Cheryl Sherwood
2 years ago
They installed a water softener and did a fabulous job. Would highly recommend them.
iwritestuffalso
a year ago
They were super nice from the phone call to them coming down.
Mary Ann Schilling
a year ago
John Clifford
3 years ago
I WOULD STRONGLY RECOMMEND ISLEY’S.
We have had a number of plumbing issues over the last year to our home which we purchased and had not been properly maintained by the previous owners. We have had Isley’s out about a half a dozen times to repair an number of issues. I have found them easy to schedule and prompt in coming out. The plumber we had, Richard, is very polite and respectful (wears shoe coverings) of our home. He completes his work quickly and we have had no follow on issues.
Chris Challinor
3 years ago
As always top notch service and an awesome installation crew. Could not be happier with my new HAVC system!
Jonathan was very prompt, courteous, professional and knowledgeable. He identified the problem right away and gave solutions quickly. Thank you Jonathan!
We had a great experience. The office kept us apprised of when our repairman Kevin would be here, also letting us know if he was running late. Great communication! We felt Kevin was very knowledgeable, and did an awesome job! His work was done in a very professional way, from the start to end, with clean up. Highly recommend! We will use Isley's again!
Great service history with Isley's over the years, highly recommended!!!
Louis Intervallo
a year ago
Harlan Mitchell
4 years ago
Have been using Isley's for several years for AC/Heating and all plumbing needs. They are such a service oriented business that really cares about the customer and quality of service is outstanding!
Mary Ellen C
8 months ago
Outstanding response and professionalism with diagnosing potential plumbing issues that impacted ceramic floor tile. No plumbing issues found after full inspection. Thanks Keith and Mari.
Being without AC in AZ is no fun at all. So, after living out a season of Survivor Arizona, we contacted Isley's Home Service before the pets voted us off the show. If you're needing AC they're the coolest! Julianna & Kim are fast & friendly on phones. Derek gave us great information, patiently explaining options & answering questions. Installation was fast! Three out of 4 dogs approved of the team of guys that replaced our AC. Dog #4 is a jerk, so ignore him! While I hope I never have to deal with them for air conditioning again, if you are not wanting to embrace your pioneer spirit with fans & spray bottles, give them a call! Now! They fix other stuff, too. Check them out.
I have an older unit. The technician was able to repair it and keep it going. He also cleaned and checked my smaller unit. Top notch service!
Curtis Charison
6 months ago
John explained things well and was very nice to deal with
My husband and I listen to KTAR Rosie on the house. We went to the site and found Isley Home Service, called and was able to get an appointment right away. The ladies I talk to in the office were both very professional and help me to decide on which program would be best to fit our needs. When Angel came out to service our unit he was very polite and professional I felt very comfortable with him. He took the time to explain what was wrong with our unit. I hope to see him again as our technician. Thank you Angel and Isley home services, We plan to stay with your company.
Joyce Vasvary
4 years ago
What a great company very prompt and thorough both the office staff and the tech...thank you so much.
Jessica Valencia
3 years ago
We were getting a second opinion after being told we needed to replace the AC on the house we recently purchased. Isley’s is going to repair for $1,000 versus the $10,000 we were quoted for replacing. Grateful we made the call.
Dan Francisco
8 months ago
Superb effort and performance by “Jonothan” Very moxie, thorough, flexible and dedicated!
Isley’s has been very prompt, professional, skilled and knowledgeable with our interactions with them for 4 years.
Chelsie Murton
2 years ago
norman wegbreit
2 years ago
connie tucker
2 years ago
James Beers
10 months ago
I've used John and Isleys for many years and have referred many friends to them. Have never received a bad comment about them. On contrary one friend asked me because his A/C company said he needed a whole new system for $8000. He called Isleys, they came and checked unit and it was unremarkable, however it was still under warranty!!! Something his ex-A/C company failed to tell him. I will not hesitate to highly recommend them anytime. Thanks John.
Christian James
3 years ago
Ruth Anderson
3 years ago
Peace N Luv
11 months ago
Well, the A/C is over 20 years old so it's unrepairable. No problem. New units will be installed this week. Thanks for quick response!
First time to use Isleys to service my aircon unit. Ernest checked and took pictures. He showed and explained to me what was going on and gave a reasonable estimate. He was respectful and I’m happy for the job well done. Thanks Ernest 👍
Lynn Thompson
2 years ago
Annual maintenance of AC and heater, also installed a part in water heater.
Fast response and fixed my kitchen sink
Gail Boomer
11 months ago
Fast, courteous, professional and trustworthy.
Outstanding service in every way!
Patricia Donason
3 years ago
Todd Arbogast (Schematic Solutions)
a year ago
Pamela McCarroll
2 years ago
Kevin was very efficient, diligent and professional. Completed the repair in no time. Made sure it worked properly before heading to his next job.
We called Isley’s on a holiday weekend and they were prompt to respond and come out and take care of our problem. I would recommend them to anyone that is having a heating or cooling issue
Excellent service and repair
Dennis Rezner
7 months ago
Tyler Heald
11 months ago
Kevin from Isley's was professional, had the heart of a teacher and was kind and courteous. Highly recommended.
Zach was awesome and very customer friendly! He did reverse osmosis maintenance and filter change also hot water heater drained!
Robbi Rederick
2 years ago
Thanks for the quick diagnosis and repair! Kevin was very helpful in explaining the process!
Debra Ferrucci
a year ago
Jonathan had our leaking pipe fixed super fast ! Very friendly and professional!
Askold Nestiuk
3 years ago
I don't think having to replace an AC unit can ever be a good experience, but these 3 Isley servicemen gave me reason to reconsider. They arrived on time, all were personable, and all three knew what they were doing. In a very short amount of time the old furnace unit was disassembled and removed, and the existing AC was wheeled out. The new AC was larger, and had to be installed from above with a crane to fit between the house and the brick fence, but all went well. A new thermostat was installed, and we got some lessons on its use. They cleaned up after themselves, and left hardly any traces of their activities. We were very pleased with the entire procedure.
MaryAnn Culler
2 years ago
Maralyn Flood
3 years ago
3 man crew Brandon, Cody and Justin were professional and fast.
Answerd my questions. Great team
the technician was courteous and knowledgeable and identified the problem. My issue was the cost to replace the part , $900. I can purchase the part for $300 retail. I dont have an issue paying for labor but I refuse to pay double the retail price for parts. I order the part and installed it myself took 20min.
Emelie Gonzales
3 years ago
Angel did a great job with the AC tuneups on our units. He is super detailed oriented and thorough in his work. Very knowledgeable, always on time and provides great customer service.
They were prompt originally fit me in between 2 and 5 but then called to say they had a plumber about 20 minutes away before noon! They are definitely good at what they do excellent service as well.
Jack Johnston
3 years ago
Michael Spector
3 years ago
There is no better!...
Gale Steinhauser
a year ago
Kevin O, was really professional. I am going to want him to do more repairs in my home. Great customer service.
Francis Mitchell
3 years ago
My technician did a solid job for us. The communication was great and kept me informed. They came out the same day to fix the problem. All in, a very good job. It just turned out to be much more expensive than I expected unfortunately.
Brandon and his crew showed up on time, they took great care in covering floors and carpets, did an amazing job installing 3 complete AC units in less than 7 hours. An absolute joy!!
Greg Brandenburg
3 years ago
Angel is an excellent tech, efficient, friendly, polite and presents himself very well. I will request him for my semi-annual service checks.
Isley’s was the only company that took the time to come out and look at our home to see what was needed to do the best job for us in a A/C unit. They did a fantastic job we couldn’t be happier.
Angel was on punctual, professional, thorough and did not try to sell unnecessary services.
Benjamin Gonalez-Marin
2 years ago
Rao Sadhureddy
3 years ago
Islets has been terrific in responding to our AC needs. They are prompt and proactive in advising, giving heads up on the condition of the AC Units. They are reasonable and their technicians are very empathetic. I highly recommend them.
I'm glad I used isleys, these guys no what there doing, they don't make up beer can solutions, they actually came up with a custom solution to my home comfort. Thanks isleys.
Mary Ann Sphar
3 years ago
barbara mazzoni
3 years ago
After having my home warranty company come out and not resolve my problem, I called Isley's. Someone came out and they were very quickly able to diagnose and solve the issue, which involved hair clogging one of the bathroom drains. I would definitely use them again and highly recommend them.
Jayashree Ganesan
a year ago
PETER STABULONIS
6 months ago
Continued quality, confident service.
Jing Curtiss
6 months ago
We will definitely be using Isley’s again. Richard was super professional and knowledgeable. It’s rare to have such good service and communication and we really appreciated it! They understood our urgency and responded accordingly.
Was concerned there may be a small gas leak, so we called Isley (recommended by SW Gas). The dispatcher was very kind and helpful. Kevin came out the same day and confirmed there was no gas leak, but did some repairs and maintenance on our heating units. Very happy with the service and professionalism of this company.
The price for the estimate was outrageous when you can only do half the project.
I will definitely tell my friends not to use you.
This was a service call at my home for normal semiannual a/c checkup, a water heater flush and general plumbing inspection. Needed the capacitor replaced and received a discount under the annual maintenance program. Received quotes for a new water heater and 2 toilet tank mechanisms replaced. Each quote included discounts under annual maintenance agreement. The service man arrived within the timeframe I was promised was very pleasant and attentive to the many questions I asked.
Barbara White
8 months ago
What a great company to work with. The stayed in contact with me as to when the technician would come. Technician was awesome. We have lived in this house for more than 4 years and our courtyard fireplace had never worked. It is going to be so nice to sit outside on chilly nights with family and friends. Southwest Has only had three companies that they recommended. This was the only one that would come to Arizona City. I was quoted a price for travel and that included 30 minutes diagnostic time. Not only did he take care of the problem, but no extra charges!!
Blake McDonald
4 years ago
John Van Meter
3 years ago
Susan Holsomback
a year ago
I was so very disappointed in this whole experience. We contacted Isley's to repair our water softener. They were very late for our appointment (3 hours beyond our 8-12 time slot) We explained that we had reset it several times but it would quit quickly after it was reset. The repair techs walked in and hit the reset button and said it was fixed. When we said that it wouldn't stay reset they told us that it was too old to fix. But they got their $59 show up fee. All in all the only reason that I gave them 2 stars was that the techs were polite.
Salmon Catcher Lodge and (Guide Services)
2 years ago
Called them for a gas pipe line quote! Straight run engineered approved drawing, took the 5 days as only one guy can make a decision to give me a quote low end $5,000 high end $10,000 wasted my time talked about permits house is built meter install done they are talking location of meter! Both girls i talked to wouldn’t trust them with my 8 year old Daughter! Sad part recommended by the gas company! That’s the best they can do? Ps i am a 18000 hour airline pilot for a one of the 2 major cargo companies for 30 years. A former Mack Truck Mechanic and a Mechanical engineer! I as the most technical person in my area fail to convince myself that their door closing front line staff were even worth a 1 star! Ps i built a multi million dollarr fishing lodge in Kenai Alaska from the ground up this was the worst customer service failure in my 20 years of building Terry Johnson
Glenn Rittenhouse
2 years ago
Very Efficient and professional HVAC installation
Gina George
11 months ago
My search is over. I found a great plumber! Destiny took my call was very friendly and helpful, so I knew I was off to great start. Kevin was professional, friendly and knew his trade installing my garbage disposal. Up front with pricing and explained everything in detail. I highly recommend them.
We have Isley to install two new AC/heating system. They have been very professional and responsive. Our thermal stat had some issues and the Isley’s service people has done great job trying to diagnose and to resolve the issue.
Jack
Jeanette Runnings
4 years ago
Replaced garbage disposal in a timely manner. Seems to be working well.
On time, thorough explanation of work and costs. Will use again. Highly recommend.
Martha Durham
2 years ago
We have used Isley’s for several years and have had consistently good results: friendly, professional, prompt, helpful,and a good value. We confidently recommend them.
He came to measure pan to be replaced. He was on time and very courteous.
Lottie Newhall
3 years ago
Every service by Isley's has been highly professional, courteous and exceeded expectations.
Isley's is awesome! Very impressed with their effort to provide quality service...highly recommend for your heating and air plus plumbing issues!
Barbara Myres
4 years ago
Robert Dickman
2 years ago
Great job. Fast and simple
Pamela Toyser
6 months ago
Gas line needed to be fixed so range oven could sit where it's supposed to be. The job was completed in a timely manner.
Jothan did an excellent job fast and explained everything for us will definitely use your company again
The Isley's service tech was prompt and did an excellent job resolving our plumbing issue. We have hired Isley's many times in the past and continue to call them to repair our plumbing issues.
Francoise Dastous
2 years ago
Gave me education for the next time I experience this issue. Very friendly!
Giselle Mikel
2 years ago
This company provides excellent affordable plumbing service. They have attended to several plumbing issues in my home and I have been completely satisfied with the work they have done. I highly recommend this company.
Justin Prettyman
2 years ago
Joan Reighley
4 years ago
I highly recommend Isley's. The young man was very nice and helpful. He took pictures to show me what the company that put in the heat pump didn't do to cause a leak in my new ceiling from all the rain and fixed it.
Had a pipe leak under our mobile home was fixed professionally very fast response to our problem very friendly repairman job well done.
We are purchasing a home and had them come out and inspect the HVAC. The tech was on-time, professional, and very thorough in explaining what options we had. He also provided a detailed report with estimates on the various options.
The technician John s. is a professional I couldn't get any happier with the service, very polite and honest, great job John and thank you!!! Congrats to isley's for having such a great team, highly recommend.
Jerry Schulter
3 years ago
Isley’s gives quality service every time we call. Our family has replaced two ac units and many smaller plumbing jobs. Always on time always very open and up front. Never feel like I am being pressured into something. As a homeowner I always feared the plumber. Isley’s tell me the price and I am wow seems low thank you. You won’t go wrong.
Everyone in office is fantastic but we got to know Kevin a tech and Kim in the office while replacing our very old ac. There are the best.
Thank you
Charles Schulter
Linda Kozlowski
2 years ago
Very mixed. Got ac unit working. Promised to call next day. First thing in the am. Still waiting 5 days later
Had a nasty clog about 40ft from kitchen sink. Tech arrived 30 minutes early, provided the cost, and got to work. Drain was unclogged within an hour. Tech recommended hydro jet cleaning as a maintenance item, but was not pushy about it and have some advice to keep things flowing in the meantime.
I would use this company again.
Greg Stenberg
3 years ago
Raul was thorough and very professional. Ensured I understood any repair that needed to be done and the maintenance he was doing to ensure my a/c and air handler were good to go.
Amazing job! I have a punctured pipe inside the wall resulting in water leakage and a soaking wet wall. The technician was able to locate the problem with one guess, based on the wet spots and, I am sure, years of solid experience. Super efficient with a tricky job. Very happy with the experience.
Nicholas Abruzzese
a year ago
I’ve had a ton of issues working with HVAC contractors. Isley’s Change the way I feel about HVAC contractors. Derek came to my home and made the experience extremely easy. Everybody I’ve come into contact with has been super professional and very helpful. I highly recommend this company if you need your AC repaired or replaced. I had to say goodbye to my old Trane unit. She lasted over 20 years and that’s her on the crane. I replaced her with a brand new Trane unit hopefully I’ll get another 20 years out of her.
Thomas Kasbeer
2 years ago
Prompt response to our re the hot water heater leaking. Plumber, Kevin, was very Professional and pleasant, even though the workday went late on a Friday afternoon. He was methodical and exacting in his work. Very willing to answer questions. Overall good experience.
Michelle Fairchild
4 years ago
Very happy with the service we received from Isley's during the purchase and install of 2 air conditioning systems. Very professional, answered any questions we had. Installers were polite and kept their work areas clean.
Rick Karpinske
4 years ago
Kathie Neffenger
6 months ago
Replace blue light on system
stephen Morelli
a year ago
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