Jo D

a year ago

I had a valve break in my bathroom over the holiday weekend and called PlumbSmart. Not only were they able to come out the first business day but everything was fixed in a short amount of time. Sam was very nice and explained the issue and what was needed to fix and answers all of my questions.

Mike Dunbar

4 years ago

Fantastic service! Can't go wrong with these guys! Great prices and they take the time to explain everything. I've had a water softener installed, a ductless ac installed and a shower valve. Everytime they've exceeded my expectations.

Bridget Lewis

2 years ago

I had garbage disposal replacement and shower tub leak fixed Charlie was efficient, professional and courteous, fantastic serviceI I had additional work done today and requested Charlie because he's a very excellent workexample and did an awesome job. Today 5/19 I had another service the technician was so professional wore his mask, didn't walk on my carpet with bare shoes, he was professional and timely and did an amazing job....

Danna Tucker

8 months ago

Darrell was fantastic! Nice, professional. He did a great job installing my 2 bathroom faucets, a kitchen faucet and shower rough and trim kit! He replaced all the old shut off valves and dealt with the unexpected rain. Definitely will use plumb smart again!

Mary Helen Marks

a year ago

Thomas was on time and very professional. I got a 30 minute call when he was on his way which I appreciated. After inspecting the unit on the roof, he came inside and showed me pictures and described exactly what was going on with the unit. He had it repaired within 30 minutes at a fair price. I would definitely recommend a Plumb Smart.

Gabrielle Rychlik

3 years ago

We had a desperate situation - our main line to the house started leaking.. it was a weekend in this oppressive heat! They came out within 1 hour- fixed within the next hour. So nice and professional! I will always use them!!
Thank you!

Tom Martin

2 years ago

Very professional, courteous and timely. Dave and Crew did a great job on running new water lines in our house. We highly recommend them.

Angel Hall

a year ago

Update: had to lower the score because of the go backs, mistakes I did not see. I am an untrained person so if you say you finished it all, I have to take your word for it, but my husband Very much saw several serious mishaps which I did not see. To date, I don't have a single vent in place, even tho I was told someone would be back to do that after my drywall was replaced in the same week..... still haven't seen or heard from anyone.....Plumbsmart is absolutely my go to for plumbing but knowing what I know now, I might not have chosen them to replace my ac unit..I got a quote for a full A/C replacement and vent rebuild back in March. I called them in September to see if they could do the work, I fully expected to hear not for same price but sure. But they started out this experience with honoring the original price! It wasn't cheap but it could have been MUCH worse, what with the price increases on materials.Then they came and did everything and were friendly, helpful, professional.After a miscommunication, they came Back for an extra day at no additional charge, for the entire day! To correct the issue. Poor Brandon and Seth, expecting a partial day, SAVED the day! When I say that I will Never use another company for ANYTHING they can do, I MEAN that.Thank you to Matt and the guys in the office, to Nate and the crew that came the first 2 days and to Brandon and Seth, who came in expecting just 4 hours of work and put in at Least 10 and STILL smiled about it.

Beth Fierros

a year ago

Daniel was good at keeping me updated on the arrival time for the installation. Mike and Andrew came out yesterday to replace my AC (heat pump). They were great: informative and professional. They tested the system before they left to make sure it was running well and didn't leave until they were happy with its performance. They cleaned everything up very well before leaving. Very good experience!

Gilbert Sierra

a year ago

A huge shout out to Jeffrey! He was friendly, knowledgeable and very thorough. He had a professional appearance and was just awesome. I can’t complement him enough. Anyone that has had AC issues during the summer knows the hassle of dealing with high prices just to get a diagnosis. Not to mention the fee to get someone to your home quickly. Not with this company. The were affordable and helpful and we are tremendously grateful. If you’re having problems with your AC call them. You won’t be disappointed.

Debbie Coker

8 months ago

They are amazing. The installation went very good and they were so patient showing us how to use the thermostat. I would highly recommend this company. They have also done plumbing for us in the past

Chris Gardiner

6 years ago

Service and work was tremendous!!! I believe the tech went above and beyond in helping. My only issue is the cost. I did feel there was a bit of a bait and switch though with the 49 dollar fix. The adage of if it seems too good to be true, it probably is fits here. I understand that the fine print says a few things, and the price may have been fair and comparable, but I felt lured in by the too good to be true 49 dollar fix. The 49 dollars is if they do not need to use any equipment. If they do, the cost went to 125. I already had the guy there, and like I said, he did a great job, but I just felt a bit taken advantage of. Maybe I was being greedy. I do thank you for the work, and I didn't want to leave a review, but was asked by the company to do so.

tony Messina

a month ago

Mathew was a true professional .very knowledgeable and did a good job.

Philip Lambiase

2 months ago

My toilet was leaking. They came out in Discover the source and resolve the problem. I was very grateful.

Wayne Spangler

a month ago

They came out to help, when I could not get anyone else to come.

Bob

3 years ago

My experience was 5 star right from beginning to end. It started with Gary, the man that did the free estimate. Gary was clean, friendly, knew his stuff and was able to schedule James, the man that did the great job. It was affordable (but plumbing is costly), but it was done right And it was a great job. I wanted it done right and they did it right. I highly recommend these guys.

Adrian Lopez

2 weeks ago

Great experience with tech, hard working. Only reason I didn't go with them was because I'd be liable for the drywall repair and got it covered instead by a competitor.

Michele Engelskirch

4 years ago

I have used PlumbSmart twice in the Tempe area and they are by far the best team, they were on time, they are very knowledgeable, not only do they fix the problem but they give you information to help you with possibly not having the problem again. Charles Bauer was the first time and he was wonderful, polite, explained the problem and told me to call when I was ready to put the sink in they would help. The second time Sebastian showed up and was great and explained the problem and helped put the sink together and was so fast and tested it and everything was wonderful. They are so good about time and knowledge why would you call anyone else and the prices were very reasonable. The Best PlumbSmart in Arizona.

Cesar Pedroza

a year ago

Had the pleasure of dealing with Jeremy on a main line backup issue. He gave me a no BS course of action on how to tackle the situation and tried his best. Ended up fixing the situation by hydrojetting when other places were recommending me whole house pipe replacement solutions

Kristin Brady

4 years ago

I had a great experience with this company every time Ive used them! They have a gentleman named Sebastian that came out and helped me my 1st time and he was absolutely wonderful. He was trustworthy kind and very smart. I have used them many times after and continue to request him. I am very happy with their service. They even send you a text message to remind you the day before and another text 30 minutes before with a picture of the plumber you will be expecting.

Alane Bowling

5 years ago

Prompt call back and service. Knowledgeable, pleasant, and hard-working. Reasonable pricing on an extensive job. Cleared main pipe and restored drainage for two toilets and two showers. We are very pleased and would call PlumbSmart again. Highly recommended.

Nancy Ball

3 years ago

The service people are courteous, bright and hard working. Hernan knew exactly what to do and took care of the problem very quickly. The people who work for PlumbSmart are very professional. The bill is reasonable and I always have a contact with them. They call when it’s time for your services.

Brad Thronson

3 years ago

The guys from PlumbSmart did a great job. Showed up on time. Gave us a fair price and got the work done quick and left the area clean and neat. Invoice came with pictures of the work and what was done along with the warranty. This is the second project I have had them out on and would not hesitate to call them again.

Becky Davies

3 years ago

This company from start to finish was excellent! Very reasonable very honest showed up on time followed through super helpful I would definitely recommend them this is a really professional honest no hidden charges company. They get the job done when they say they're going to!

Stephanie Fuelling

3 years ago

From the initial response to the completion of the job, the experience was excellent. Justin, Nathan and Jamas kept us informed throughout the process and were very professional. We would not hesitate to recommend PlumbSmart.

Tom K

a year ago

I had Reme Halo LED installed. I spoke with Brandon who kindly explained how the process worked. Michael came in to install the unit. Michael was very nice and pleasant. He explained and no pressure. The job was done fast. Thank you Michael. I highly recommend using PlumbSmart. Thank you.

Twyla Parker

5 years ago

Excellent service, I loved the way they sent me a picture of the service man, so I would recognize him at the door. He explained my problem thoroughly before starting any work. Would definitely reccomend this company for your plumbing needs.

Jack Frampton

2 years ago

David Somerset very well versed in fixing things even when task is difficult. He is sharp and can think outside the box. Highly recommend you ask for this guy because very valuable asset to his company

Abraham Thomas

2 years ago

Very efficient and professional serviceman. Shawn explained what he was doing and how to maintain the hot water heater.
This is the second time I have used this company and will definitely use them again.

Joe Reed

2 years ago

The service technician, John, was very prompt and professional. I had used PlumbSmart previously back in June 2019 for an HVAC condenser fan motor replacement, which went out within a week and had to be replaced. The customer service was excellent, and I was not charged... however; after only a year and 6-months I’m disappointed in the quality of the components (fan motor) PlumbSmart provides. The lifespan of a condenser fan/motor should last well beyond a year and a half, especially with the care and maintenance it is given . Not only that... but due to the motor going out during the evening and on a weekend, the only option to upgrade to a better quality fan/motor would have meant our family going without heat for the night. Out of options I had John replace the motor with the same type and paid more than I would have for the upgraded fan/motor. If/when this fan goes out, I will probably seek a different HVAC service provider other than PlumbSmart.

Gayle Musgrove

a month ago

This company is great, 4 hours after they arrived at my home, I had a new air conditioner and house was cooled off in 30 min, had to raise it to 82 because it was to cold, the men were so nice and professional, and went out of there way to let me know what was being done. We have one dog that hates men and barked I think the whole time but didn't seem to phase the fellow's. Heard them whistling and even singing a Beach Boys song. I will definitely be recommending Plumb Smart to all my friends who needs any of these services. Thank you so much

Michael Rague

3 years ago

The tech was on time and did the work described in the ad. He was very thorough. This would have been 5 stars but we were told that techs would enter the house wearing protective gear for the pandemic. We had to ask him to go back to the truck and get the gear.

Joel Smalley

2 years ago

Showed up right at the beginning of the promised window. Quickly assessed the problem and explained it to me. Gave me a price within minutes and then performed the necessary pipe repair in about 10 minutes. The tech tested the work and then showed me the solution was working!Quick, friendly and knowledgeable. Thanks so much!

Raymond Hill

3 weeks ago

R/O and Full house water treatment filtration & water softener system also installed. THIS COMPANY has severalhigh marks for jobs completed which attracted me . I can honestly say the statements& recommendations are true and accurate in areas of HVAC and plumbing. They are now my go to contractors for both. I ALSO REFERRED A FAMILY MEMBER who had a sudden pumbing issue. AGAIN Each technician was prompt, profession ,knowledgeble and fair in pricing while taking that extra step to assure customer satisfaction with each job !!,To Plumbsmart , Please. Don't change. Stay true to your business model, professionalism , fairness and caring nature for your customers IT WORKS !!Special Thanks to Michael S. who promptly came out this week & worked late into the evening to replace 2 water pressure regulators and correct a leak that formed outside my home. 2 days laterMichael returned to recheck the system & to reassure no leaks had subsequently developed whileservicing my Green Fusion water softer/filterationSystem that they installed . Finally , Michael took further initiative to recheck other plumbing fixures and systems in the home that Plumbsmart installed for proper operation.The professonal and diligent service I've consistantly receive from Plumbsmart continues which has earn my trust and confidence in them as my go to contractor for my plumbing and HVAC needs.Thanks again !!Ray H.

Derek Fregeau (remarks999)

4 years ago

I called PlumbSmart to have a tuneup done on my unit. They came out checked everything over and said it was generally working well. They recommended replacing two capacitors though due to readings showing that they were possibly failing. I went ahead and had them replace those.A few weeks later the unit seemed to be running excessively and having a hard time cooling the house down. I was in the process of moving out and shut the power off to the AC after I moved out. A few days later, I called PlumbSmart to come back out. The same technician came back out and found that the freon had leaked out of the valves that are used to test the pressure of the system. I had to pay to have freon put back into the system which I found frustrating since if I avoided the tune up, the system would not have leaked, but I went ahead and him perform the work.Shortly after the freon was replaced he uncovered another issue. He could no longer get my Nest thermostat to operate. He stated it likely failed and recommended replacing it. I was out of the area and needed the AC working so I also authorized the replacement of the thermostat. I later found that the Nest thermostat was fine after installing it into a new house. The internal battery had simply drained due to power being shut off to the unit and needed to be recharged for it to work. It seems that the technician is not familiar with Nest thermostats unfortunately which lead to an unnecessary replacement in this case.Overall I feel like a fair portion of these repair costs should have been avoided.Update below.After publishing the initial review above, the owner contacted me the same day. He thanked me for my feedback and wanted to make it right. He provided me with a partial refund and I've updated the review from 2 stars to 4. I was very pleased with how the owner handled it and it shows that he does care for his customers. I'd now use them again given the opportunity.

SÁ S

a month ago

Amazing work by a knowledgeable, professional repairman who showed up early and worked diligently until he had the problem fixed. He found burnt wiring and had to take on quite a large project. He was in and out within an hour and a half, was polite, and cleaned up after himself like he was never there. I give PlumbSmart 10 out of 5 stars!

Steve Throneberry

3 years ago

First time I've had to call about an A/C repair. My system is pretty old, so time will tell whether repair work will hold. But the repairman, Mike, who came to my home was very knowledgable, friendly, efficient and, most important, honest about the age and state of my system. I highly recommend PlumbSmart to anyone who needs A/C repair in Arizona.

Tom Reid

3 years ago

Brian was very efficient with this install of a hot water heater under warranty. I called on a Wednesday and PlumbSmart was there 8 am on the next day. Price was a bit more than I anticipated but plumbing always seems to have ancillary issues. All in all, very pleased!

Jeff Biddle

3 years ago

Josh from PlumbSmart was great. He was super friendly, communicated very well and did a great job. He’s definitely an asset to the company. He has great hair, too. I’m jealous.

Walt Kunzli

a year ago

PlumbSmart was able to come shortly after I called, Trent was our technician, he was personable, prompt and professional, Solved several issues quickly.

Kim King

3 weeks ago

Charles does great work for all our plumbing needs.

Christine Perry

5 months ago

I found the employees to be very professional. I was always updated on when the technician would arrive. The technician, Brian is knowledgeable and informative. I had a water softening and ro systems installed. I would recommend PlumbSmart to others.

Shelly Scanlon

5 years ago

James arrived right on time. He was friendly and very professional. He did a good job. I really appreciated that he didn't try to make the problem bigger than it was. He was fast and efficient.

Lynn E

a year ago

This is my second experience with Plumbsmart and totally satisfied customer. Very responsive, on time and speedy service. Always great working with them and will be calling again soon for another project.

A1 HOUSE FLIPPER

4 years ago

Bunch of clowns. Showed up late for the job after they said they'd be there early. Then they quoted me an astronomical $375 to do a gas line pressure test. Its more like a $75 to $150 job. When I asked to speak to a manager the guy brushed me off told me he would get back to me tomorrow. At the end of the day it was a bad experience. I don't write many reviews so I wouldnt go out of my way to write this unless it was an extremely bad experience. The guy on the phone was so inconsiderate he forced my hand. They most likely incentive alot of there clients to write fake positive reviews.

Cassandra Mason-Motz

2 months ago

There was an outside leak that had been connected to a sprinkling system. Over the years due to the heat the system no longer worked and consequently the leak became a problem. Michael from PlumbSmart evaluated the situation and I followed his recommendation. It was fantastic to get the problem solved quickly and professionally.

Magda Massicotte

6 months ago

I feel like PlumbSmart always overcharges me! I needed my toilet unblocked after hours. It took the plumber 5minutes to resolves the issue but they took advantage of the situation but charging me a huge penalty fee for after hour services. I paid $260 for a 5minute service !!!!!. Next time I will go with another company.

Kamara Pelt

a week ago

There was a leak in my upstairs bathroom ceiling. I called and got an appointment the very next day! The technician Jeffrey was super personable, efficient and informative! Plumbsmart was affordable and is definitely the company to go with for all your HVAC/Plumbing needs!

Mom V

3 months ago

Great communication. Ckd with me 1st and was able to show up early. Charlie took care of the service and recommended some options, if I wanted to upgrade. Charlie was friendly and answered all of my questions. I will certainly use them again for future plumbing needs.

Douglas Wind

4 months ago

Thomas did a fine job very professional

Sam Ramachandran

3 years ago

I am very thankful to Yelp.com for providing an introduction to PlumbSmart Plumbing. I choose Plumbsmart for their awesome positive feedback. It was very easy to talk with them right away. They scheduled the available slot and kept me updated. I was very fortunate to receive John Ragan. He was extremely humble and knowledgable. I did not even negotiate after his presentation on issues and charges. He replaced the parts and stayed until the AC was working normal. I was very happy with his nature to help. He is very well trained and friendly with Professional attitude. Thank you Plumbsmart for hiring the right people. My FIRST CHOICE is Plumbsmart for any future issues with AC & Plumbing.

Kyle Troyer

4 years ago

I can't speak highly enough of the service we got from Charles tonight. It was a late PM/emergency call and he got it done quickly and professionally. He answered all my questions and offered up tons of good advice. Definitely going to be using Plumbsmart for our future HVAC and plumbing needs.

Scott Larson

3 years ago

I had a sewer line back-up that needed urgent attention. When I called Plumbsmart, the rep didn't waste any time scheduling an immediate service call. They dispatched a plumber, who arrived on-time and quickly got to work fixing the problem.They've earned all my future business.

Joyce Colemon

11 months ago

I used Plumbsmart services for AC and Heating replacement and Hot water tank replacement. I had a problem with the my pipes needing to be replaced and I called PlumbSmart. I’m happy with their service. I recommend them!!!!!

Cayleen Halala

a year ago

I had PlumbSmart come over to replace my RO water filters. They were a year old and needed replacement and I had never done it before. I wanted somebody to do a good job and show me how to do it so that I would be able to do it next time. Keith came over and looked at the system and asked who installed it. I told him his company did a year ago, and he said they did a good job by leaving enough waterline to pull the system out and replace the filters. Keith spent time to explain the process so that the next time they need to be replaced I will be able to do it myself. It wasn’t a big job but he took his time and answered all my questions. I saved their number in my phone and will call them the next time I have a plumbing issue.

Ron Boerner

2 weeks ago

Jeff was prompt, friendly and my AC up and running within a few minutes of his arrival. Thank you!

Barbara A Byrum

5 months ago

Brian always does an incredible job, definitely knows his craft

Paul Hopkins

3 years ago

We replaced 2 older TRANE systems. The team showed up on time, worked efficiently, kept us informed of the process, and left the work areas clean. We compared 5 companies on price for the same units, and PlumbSmart was the best value. They also helped us evaluate the tonnage of the AC Units for our home. We were able to reduce our overall needed capacity by 2 tons. Very happy with our decision. Nicolas is easy to work with. I particularly enjoyed the light, fun banter within the install team. Clearly demonstrates PlumbSmart is a good place to work, which makes it good for customers.

The Landons

7 months ago

I love that they’re prompt and always very professional — great/courteous phone reps. The downside is the cost, but it’s typical of most plumbing companies (I’ve replaced the tub valve cartridge myself for 12% of the total cost to buy the part plus 45 min of my time), but happy for them to warrant their work and get to a rental property when I’m busy.

June Pohl

2 years ago

Brian was at my house in 1-1/2 hrs and very professional and knowledgeable. I had a gas water replaced and also discovered a slab leak. He did a great job, I was however shell shocked at the price I paid.

Deb Herod

a year ago

David w PlumbSmart was very professional and knowledgeable. We had rusted galvanized pipe in our main water line which was abandoned and totally replaced. Water heater also replaced. He adjusted his schedule to fit us in emergently. Repair took 3 days.

Kristin D

4 months ago

This was our first time using PlumbSmart, and we were beyond pleased from start to finish! Sara, their office manager, was super responsive to my website appointment request and set up an appointment for me as soon as she could.Alex was awesome - he dealt with a bit more than he probably expected, and handled it like a champ. He was professional, and did a great job explaining what the issue was with our toilet and drain, and what he needed to do to fix it. I highly recommend this company! Thanks all!

Brian Best

4 months ago

Incredibly reliable! Excellent communication. A LIVE PERSON answers the phone every time!!!!

crystal zamora

6 years ago

The people at PlumbSmart are amazing. Very nice and professional. I was told Ryan would call between 9-10am. Ryan called at 9 saying he would arrive at 9:30 and he did. Ryan and Patrick looked over the job asked of them and explained in detail what needed to be done. I had two options and they gave me a free estimate for both. I was quoted 2-3hrs to get the job done because they had to go get a part. They were done within the 2hrs. Thank you Ryan and Patrick. We will use PlumbSmart for any future plumbing problems.

Steven D. Williams

4 years ago

Manager and technician were fantastic.Need to break the INVOICE into parts and labor and also mention that the problem was caused by a defective part.Otherwise, we have other plumbing work for PlumbSmart to do.Great experience.

liam lowrey

3 years ago

Matt came out to fix an issue with our kitchen sink faucet and was exceptional. Incredibly professional, and the price was very reasonable. Will definitely be using plumb smart again!

Ronda bowley

2 months ago

I've only had good experiences with PlumbSmart. Technicians are knowledgeable and prompt and courteous. Highly recommend!

Rachel Crowley

4 years ago

Everything was great start to finish. I received text messages for appointment reminders and to inform me the tech was on his way. Hernan was awesome. He was on time and very professional . I would highly recommend and will use again in the future.

Matthew Reeb

11 months ago

From their HQ Holly was precise, on it, got us set up, all details noted and off and running......Eric, the tech had a diagnosis and a call into me shortly prior to the scheduled arrival time...🤣🤣....hence I missed his call...got back to him, he gave me his diagnosis, cost and one week follow up included to check and retest what he had just completed. Folks, that's about as good as you can get on an initial visit! Three thumbs up!! 👍👍👍

Gail Dempsey

5 years ago

I've used PlumbSmart on a few different occasions now, and have been very happy with their service every time. They are very responsive, knowledgeable, and professional - all at a fair price. They are my go to plumbing service. So happy my best friend referred me to them!

Lucy Rose

6 months ago

Had Brian come out to inspect for water leak. He provided exceptional service. I will be using them for all my plumbing needs and will transfer my HVAC annual service to PlumSmart - very satisfied with this company

Brian Embree

3 months ago

These guys are the best. Honest, realistic, and won’t screw you over. 100% my go to for plumbing.

Robert Haas

5 years ago

This is my moms Isabel’s review. She said John was super friendly and very professional when explaining what he did with the AC. A+ in my mind as well. Definitely will continue to use your services as well as refer you. Thx again

cory liljenquist

3 years ago

Brian Garcia came out on short notice on a Saturday to look at a broken main line on our home. He was very polite and offered multiple options for how to go about the repair. When the time came for the repair to be done he exceeded my expectations on quality not only was a new line ran but how he rebuilt our outside copper line connecting our house, water loop and irrigation! It looked so well done and professional beyond what I could have patched together myself!

Jo Jo

4 years ago

Matt and Michael came out to install a new water heater. They were both knowledgeable and professional. I felt that they really cared about my needs. Awesome cimmunication and will definitely use again and recommend to family and friends.

MISTIE A.

4 years ago

A couple of day's before Christmas my kitchen sink was completely backed up and my landlord called plumbsmart. They sent Brandon out. I was very upset and he didn't let that bother him at all. He was very nice, professional and quick. He answered all my questions and explained to me exactly what needed to be done. I saved plumbsmarts number so when I own my own house and have any plumbing issues I can call the company I already trust. Thank you Brandon and plumbsmart!

Robert Hartling

3 years ago

Water heater went out. Homedepot suggested another outfit. Stating over $1000 for labour. I called Plumbsmart and it was less then half that. Jamie came over and did an excellent job. Highly Recommend! I already sent a friend to them for his heater issue.

Jessica Simpson

2 months ago

Absolutely fabulous! They did a check up on my Hvac system, gave an honest down to earth estimate of what was going on with the system, without pushing a replacement. After the honest job that they did, we decided to have the system replaced by them and we could not be happier. We got a great price with professional polite workers and incredible customer service. Even when they hit a snag, or were met with something unanticipated, they told me what was going on every step of the way, I was never left wondering what was going on or what was happening. After they left, you couldn’t even tell that they’d been there. They cleaned up after themselves, vacuumed the inside of my house where things have been replaced, cleaned up every scrap of trash from the yard that they left and left no evidence that anybody had been there at all other than a brand new air conditioner that works phenomenally.I will never use another company again, they’ve earned a customer for life.

Jim Borst

2 months ago

The refrigerator water valve broke at the wall and the main water had to be shut off. It was a holiday weekend Sunday and they showed up within 2 hours and had it repaired quickly. The plumber was an awesome guy and the work was great!

Larry Cochran

3 years ago

Technician, James.James is one of the best service techs I've had the pleasure to meet. He is honest, professional, and knows his business well. I believe I was treated fairly as the entire process was explained well, and I was made aware of all options in easy to understand detail. I'm thankful for clearing my drain and for his attitude and ability, I would not hesitate to recommend him to others and I will definitely ask for him in the future should I need services his company provide.

Garth S

2 days ago

Jeremy has been very professional and friendly, he has kept us informed through the inspection process & with what our options are.

Hiba G.

4 years ago

I had Justin Pender came to check on my AC unit. I got a message to inform me who’s coming and introduced him with a picture and a short summary about Justin. He was very professional and very helpful. He serviced my unit and made sure everything works perfect before he left and he provided me with tips for maintenance and helpful information. I’m very pleased with the level of service. I definitely recommed this company !

James Crowley

2 weeks ago

Very pleased with the work Alex did at my home. He was on time, very professional and courteous and resolved the problem in a timely manner. Glad to give a referral to anyone needing your services

Susan Elizabeth Marie

5 years ago

Great experience with this company! The person I spoke with on the phone was very pleasant, and the technician they sent was excellent and very helpful. He spent a lot of time with me explaining different things, and completed the work I needed the same day. Will definitely be using Plumb Smart for future needs!

PATTI H

4 years ago

Project Mgr, Josh, very easy to work with and very helpful. Have had issies since the install and cannot get a call back. First issue, I ended up having to reach out to Josh on his day off to get a response. Dealing with another issue today and have yet to receive a callback after leaving several messages. I should not have to contact the project manager to get a reaponse. Extremely disappointed so far with my experience. I have not reached out to Josh yet. today, I should not have to do that to get a returned call.

Marvin McDowell

3 years ago

The plumber was on time and went right to work once I showed him the problem. He advised the estimated cost which was very reasonable. He went to work and was completed in 30 minutes.I am happy with the service and will use Plumb Smart again.Marvin M.

Soooper G

a year ago

I was told by another AC Company that I would need a new unit to replace the one that they recently serviced. Price tag 15000! PlumbSmart determined I had a faulty switch and thermostat. They replaced both and we are cooling off. Also I asked for price to replace and was advised it would be less than 1/2 of the competition!! Recommending them to everyone!

Keith EFYH Stephens

2 years ago

PlumbSmart has a good team. They are timely and do a good job. I especially like emailed invoice and texting to confirm agreements. It makes it easy for a Landlord to work with them. Pricing is reasonable.Update 1/15/2021: I had them out to replace 3 interior faucets: 2 bathroom and one kitchen plus 3 exterior faucets. They were on time and punctual. The price was what I expected and they completed the work quickly and efficiently.

R. Dale Labrum

6 months ago

Michael came late in a Friday afternoon Abe’s got the blockage in our sewer drain cleared! Otherwise we would have had to spend the weekend in a hotel. Thanks Michael!😀

David Ryan

4 years ago

Arrived on time and got right to it. Removed my 15 year-old system and replaced with a Trane. Installation was great, performance of system great. I had plumbsmart install my tankless water heater earlier this year, and returned to them for my AC needs based on trust and responsiveness.One thing PlumbSmart could do is to let the homeowner know of SRP rebates; found out my new ac system is eligible. I'll contact them to get their section of the form complete.Overall? Very positive experience.

Jody Stith

3 years ago

Josh was great! He came out on short notice, and repaired our shower FOR FREE! We are so incredibly grateful for his generosity in these crazy times. We couldn't have asked for better service! Taking a shower is quite heavenly now. Thanks again, Josh and PlumbSmart!

Suzanne Huffman

3 weeks ago

Jeff diagnosed our AC quickly and is very professional

Vicki privette

a year ago

Gr8 service from Jeff! He was here.promptly, checked out my a/c, answered my many questions and it was a very good experience. I feel Jeff is a tremendous asset to Plumbsmart and I definitely will be using his services when needed.

Cristina Dugger

5 years ago

I was sent a text that my tech was on the way with a photo so I knew who to expect. When he got there (on time!!) He was professional and friendly. He reviewed everything and have me a very far quote then when he found that the issue was different then what I thought it was he disnt kill me with the change order price. Once again a very far quote. He worked quickly and cleaned up quickly in and out in 30 mins! I would highly recommend this company and if your on the east side request Nate!

M “Alwynians” K

9 months ago

Poor customer service. Had a leak. Gave me a very small window 2 days out that I took but then they asked me to reschedule as the guy coming was delayed. They should have sent another person instead, now I had to rush to find new plumber while leak was getting worse.

Alicia Santana

a year ago

Charles was amazing he came in and got the job done went the extra mile to see if I had still warranty on my water heater which I did he saved me a lot of money I recommend him to anyone

Mon Rudker

4 years ago

Terrible/ Horrible experience over a year ago. Had their tech over to do an estimate with an entire tub with shower backing. I got a quote to do the tub. So the install date came and by the time the techs were done they only did the tub, literally. I got some excuse they only do tubs and not shower backings even though their tech rep was their to do an in house estimate with the entire product sitting in my rental property to be sold & it seems their tech never really acknowledged the rest of the product being plainly in the house. After getting a poor excuse from manager or supervisor about not doing (mostly because they're greedy and do not honor real customer complaint the right way the customer is always right) I had clear disappointment, then one of their techs had this attitude like they wanted FIGHT ME in my own property after I was clearly explaining intelligently that this is NOT what we agreed upon especially when their tech rep. was in my property standing next to the bathroom product I had just purchased still sealed in boxes. Ending, I paid them to leave, they left and I finished the job myself. This is a disaster company with shotty employees and if you ever have an issue with a contractor expressing bodily harm, call the police and have them removed from the your property. Do not pay them, just call the police and have them removed from the premises. Rebuttal. Yup, we have receipt with plumb-smart name on it and also dated. So now they call former customers liars...very American of you.

Lori Anderson

3 years ago

Mike, the plumber, was really personable. I have no complaints with the service and it was awesome that PlumbSmart could get here so quickly. My only complaint was that all it took was a reset of the garbage disposal and it would have been good customer relations if someone had asked if I’d tried that. Ah well, lesson learned.

dan Otis

8 months ago

I needed a new ice maker valve and line installed. Tony came out and did a great job. Extremely customer friendly and professional service. He gave me some great advice on my water heater too! I was notified of my appointment by text and alerted me when he was on his way. I couldn't be happier with this company and plumber Tony. 5 Stars.Thank you!

Alma Yepiz

4 years ago

What a great company!! Nowadays its hard to find honest companies with great values. We had a hard summer with our AC breaking down at least once a month, our home insurance company kept sending incompetent company, u professionals that would come in, charge us and said they fixed the problem only to have our AC not working the following days, we decided to look up companies on our and I was afraid getting the same results. Conlin was assigned to work in our home and oh man, what a difference!! He was very helpful, very polite and he even took the time to speak to our home insurance company about the issues he found and we were getting ripped off by all of the other companies that had come before. He took pictures and sent us a very detailed emIl about what he did, and what needed to be done to our unit. I was very very pleased with this service and I would totally recommed this company, and if all the people there are as honest as Conlin, what a great place to work, whoever runs this is running a tight ship. Thank YOU Plumsmart ... you guys are the best in the bizzz!!

Christine Meeks

4 months ago

Water seems to be an issue for us and Plumbsmart has always come through with a great repair replacement and awesome overall experience. Not one complaint all glowing in everything water and sewer for our properties!!! Thanks Plumbsmart!!!

Brent Moody

7 months ago

Great experience!!! They were amazing service and communication. They live up to their reputation of amazing service.

Toni Drouhard

10 months ago

Kale came on a Friday after a cancellation from another customer. He found out why we didn’t have water and fixed it. On Monday he returned at 9 to do an upgrade on our washer connections. We showed him some faucet leaks and he agreed to replace them. Poor Kale was here until 4:30, because of old, trailer house issues! Great service, friendly attitude, and professional service. Sorry to the other people who were scheduled for him today ☹️

Miz Taykn

2 years ago

PlumbSmart's best Tech guy, Matt Born, was sent to my mother's house at the last minute. He showed up an hour ahead of the scheduled appointment time and exceeded all of our expectations. We had a reoccurring problem and were prepared for the worst. He made sure we were well informed, charged appropriately, and at ease the entire time. We have now made Matt our go-to guy and feel PlumbSmart about it!

Christy Brooks

4 years ago

So far so good. I don't give 5 stars to any company I've just started doing business with. The tech was professional and courteous. He explained what he was going to do, did it and didnt try to sell me something I didnt need. I already knew what needed to be done. Good job. 4 1/2 stars.

Elisa Tinsley

2 months ago

Very professional service, was on time and friendly. Worked quickly and explained options. Will definitely be using Plumb smart again.

Shawn Kohner

a month ago

My tech Frank was outstanding. I can’t say enough about him. Saved me over $500. Arrived EARLY! Finished as promised.

B AZ

2 years ago

David was punctual, very communicative, and extremely helpful. He sorted the issue for the call, and then diagnosed and repaired serious issue that had gone unnoticed as well. Great service; friendly staff. Will definitely use again, and recommend to anyone needing a plumber.

Lissy Schuster

a month ago

My shower was backing up into my other shower. I called a company out to take a look at the problem. Very nice and professional. At the end of their visit, I was quoted a price of $15,000 to fix the issue. Replacing pipes, digging up my bathroom and cutting a hole in my wall.Of course, I was going to get a second opinion.A friend of mine used PlumbSmart a while ago and suggested I call them.Jeremy was the technician who came out. Was on time, professional and took a look at what was going on. He spent over and hour snaking the pipes ( which the other company refused to do) He ended up clearing the clog and getting everything working again. He suggested I do a deep clean of the pipes, which I did. The entire job cost me $2,600. The job is guaranteed for 6 months. If something goes wrong, they’ll come back out for free. I would HIGHLY RECOMMEND this company. They are honest, trustworthy and explained everything to me. These guys saved me from a great financial burden and gave me my house back.The hanks to Jeremy and PlumbSmart.😀

Lori Ferrell

2 years ago

The A/C went out last night, got a call at 730am and was able to get a service guy out at 10. Got confirmation text and email regarding appointment. Along with a confirmation text from the service guy with his picture, he called to confirm arrival (an hour ahead of schedule!).All work was completed quickly including additional checks and recommendations. I received estimates for improvements, with no pressure to schedule.Exceptionally happy with the work and service provided.

E Renio

7 months ago

Francisco was friendly and did a great job. He let us know exactly what he was doing during every step of the job. He was also fast and efficient.

Kelly Neal

2 months ago

If you have to call a plumber or AC guy, make it PlumbSmart! They always deliver the best service with a smile, and for about half the cost of the other guys!
Why would I ever call anyone else? Thanks to the whole PlumbSmart Family!! :)

Scott Wearing

a year ago

The entire team was thorough and professional, they addressed our needs immediately and even worked around our schedule. I would recommend their services to anyone in need. THANK YOU!

Ryne MacPherson

3 years ago

Our AC went out in the middle of the night. I reached out first thing in the morning and they had a technician at my house in 2 hours. John took time to explain the issue to me and had our AC back to blowing cool air in no time. I was impressed with their responsiveness and communication on when they would be arriving at my home.

Chris Fleming

4 years ago

I called to schedule a Tune Up/Inspection of my AC units before summer. They were able to come out the same day. Mike was a professional, and explained everything he was doing and the potential future issues very well.

Kurtis Cobb

4 years ago

This was an excellent plumbing experience - highly recommend. Communication, service, cost, overall knowledge - everything was top notch. Plus we were offered plenty of great advice on potential upcoming projects (hot water heater, water softener, RO). Wish I could tack on another star, definitely will hang onto the number for future plumbing needs.

Denise Ashford

3 months ago

Mike was very pleasant, efficient and speedy.

James Bishop

9 months ago

Quick and efficient. The technician Brian was available earlier than scheduled so he came right out.
Problems solved quickly and efficiently with cost in mind.

Sharon Geyer

10 months ago

Darrell was friendly, fast and efficient! Been using plumbsmart for years!! Wouldn't use any other plumbing company!

John Wolnisty

4 years ago

Quick response and professional, honest service. Price was right in line for the work done. Technician was here when he said he would be, and kept in contact. I will definitely use them again next time I need a/c service.

Tony M

3 years ago

Technician called prior to the appointment and was very friendly.Technician was very efficient and knowledgeable and was able to check my system and identify accurately any issues. This WAs especially important to me as I had another company recently check my system and try to sell me a new AC unit. Without going into to much detail I was told my system was over 10 years old and it needed parts that would exceed its worth. Not only did your technician find my unit is only 3 years old, but non of the issues the other company found were accurate. After his review and recommended I did need a capacitor but this was hardly a reason to replace my unit. Thank you for your honesty and professionalism. Not only will I use your company again but I will highly recommend your company to friends and family. I give you 5 stars ⭐️ ⭐️ ⭐️⭐️⭐️

Pamela C.

2 months ago

I'm very happy my nephew recommended this company. The serviceman was very polite and did a great job. Pricing was a lot less than other companies too.

Angela Crabtree

a week ago

Very professional. The plumber knew his stuff. Would use this service again and highly recommend.

Rosemary Fusco

2 years ago

My Daikin A/C was purchased in May 2018. Therefore, it is 3 years old. I had Plumb Smart Technician come out for maintenance, May 2021. I was very taken aback when I was told that my A/C needed a new capacitor and a new contactor - 2pole which cost $318. I hesitated but I had the tech replace them. When I had time to think about it, I questioned why a 3 year old A/c needed replacement parts. I called the office and discussed my concern. They were understanding and wanted to keep me as a customer. We mutually agreed upon a partial refund. I felt better and it was good PR for Plumb Smart.

Michael Scarn

2 years ago

Matthew at PlumbsSmart is the man! Super knowledgeable, friendly, and no pushy sales. We had him install a soft water system and it looks and works great. I wish all service/home repair jobs went like this.

carol synakiewicz

4 years ago

Used plumbsmart for a sink issue in past & to check on a heat pump issue . They responded promptly & felt well taken care of. I wound up replacing my unit recently & felt Conlon treated my house as if it were his. Will use them for future issues.

Zanetta Owens

a year ago

Sebastian was here in a few minutes service was professional and timely love PLUMBSMART!!! Again Micheal showed up and got my AC going i love plumbsmart for their expedient service they are friendly and know what they are doing!!! I will always use this company!!Another plumbing problem fixed today Thank you again Plumbsmart for your timely manner and professionalism!!!

April Reedy

3 months ago

Thomas was fantastic! I love this company. Exceptional service every time 👏

Jackie Nebbia

3 years ago

I would definitely recommend PlumbSmart. When I called in the evening, they were able to send someone out the very next morning. Matt, the technician, was polite, quick and efficient and very helpful. Would definitely recommend this company to someone or will use them again if I have any other issues. Appreciate it!

Pamela Ahlman

3 years ago

Brian was a pleasant gentleman who was kind, efficient , knowledgeable and cleaned up very nicely after his work. He was trustworthy. I would call upon him again.

Eddie Jouen

3 years ago

Technician arrived within the scheduled 2 hour time window. After diagnosing the issue, he provided an estimate. After I agreed to it, he did the repair. Job properly done. There was even a follow-up call from the office to check that everything went well. Recommended.

Gary Bowen

3 days ago

Absolutely amazing experience. The condenser in my AC went out and I called the first company I saw on Craigslist. Turns out it was PlumbSmart. The guy that answered the phone was very nice and booked the service call, followed by a text reminder. The tech texted when he was on his way. He was very professional and diagnosed/repaired the AC unit quickly. When he finished, he texted me pictures of the old condenser, the new one in the box, and the new one installed. He did not even hint at any sort of upsell. He just fixed what was wrong and charged a very reasonable price. I was blown away. Before retiring, I was a contractor for 20 years. I have never dealt with a sub that I was so impressed with. Every step was courteous, professional and HONEST. I highly recommend PlumbSmart.

Michael Gaffney

a month ago

Justin did a great job installing my new water heater. He is very professional and knowledgeable. Thank you.

Mariann Wilson

a year ago

Our ac unit died on us in 108 degree weather. My husband is on oxygen and I am a dialysis patient. It was so hot inside our house. We called Plum smart. What a fantastic Business they responded within an hour. Nathan came to our house and fixed our air. He is fantastic!! What an awesome employee. I will definitely use them again and let everyone know to call this business.

Kris Woodruff

a year ago

Trent and Mike were my installation reps. Extremely knowledgeable, very hard working, diligent, focused on problem solving as needed. They did a great job, ran into a few unexpected obstacles, and figured out how to move forward.In addition, very nice and professional!They put in an incredibly long day, moved heavy units, did not rest or complain. Just got the job done!Plumb smart is lucky to have these men as focused hard working employees.

Pam Ormiston

2 months ago

I am so grateful they were able to come so fast and fix our pumbing leak so we could turn the water back on. They were very nice and quick and professional. Glad I chose them. They were recommended by someone else they did work for.

Casago TV

7 months ago

I met one of the employees at the Home Depot. And I got his card for the company. I called it and they stated that they could replace the water heater and they were less expensive than the other companies out there. I do vacation rentals. And I have permission to replace the water heater and there was a huge markup on the water heater install. For a 30 gallon tall gas they charge $1900. And for a landscaping leak on the side of the house which was just taken apart and put back together they charged $400. I will not be ever calling them again. I recommend getting a price quote from many different companies before you call them . It is $600 at Home Depot for a water heater so they charge $1300 to install and markup.

Royal Killion

5 months ago

They replaced a shower valve and did an amazing job.

Elsie Lee

4 years ago

Very swift and easy process! The person I talked on the phone was very helpful and was able to get us fast service! Brian our tech who my husband dealt with great was great! My husband said he was solid and straight forward and worked fast and diligent. I will be calling them again for future services!

Bill Ray

3 months ago

We've used PlumbSmart multiple times for everything from a leaky sink to plumbing fixture installs and clogged pipes to hvac service. Charles proved himself on the very first visit and since then we have asked for and been fortunate to have him as our service tech each time we've had an issue. Charles has done a stellar job with all aspects in performing his job and representing the company. He is extremely knowledgeable and does an impeccable job. We're highly pleased with Charles and the PlumbSmart company. Their professionalism, pricing and service and has always been nothing short of outstanding and we'd highly recommend them for your plumbing and hvac needs.

Bif Ster

4 years ago

I was sent a text of the employees name and pic who would be working on our hvac before he arrived so I knew who would be knocking on my door. John arrived within 10 minutes of the earliest point in my call window, which was very nice. I asked him to quote me for a specific item right at the start, which he was happy to do. I then asked him to do some checking on several other items with the hvac, and to give me his opinions on several potential repairs. He was thorough, polite, and explained what he would be able to do now with our older units, and what he recommended to be done later on. He explained that Plumbsmart offered some additional services that I was interested in (upgraded attic insulation) and gave me a quote based on measurements of my attic space. He upgraded our thermostat (it was 20+ years old) and programmed the new one for us very quickly. He also gave us a separate quote for replacing our older units later in the year while getting our current units as freshened up as can be expected for something 15 years old. When it came time to pay our bill, John, offered their 18 months no interest financing option, which we took advantage of. All in all, this was an excellent experience for me and my wife, and because of their timeliness, thoroughness, and skill, they will be receiving more business from us!

Gayle Moudry

2 weeks ago

If you’re shopping for a new AC system we highly recommend PlumbSmart. We got quotes from 4 different companies and Shaun not only had the most professional and educational presentation, he had the best pricing by far. Shaun guided us through the process with superior communication and customer service. Cadon and Mason did our installation and they were great too! Ours was a 2 day install and the men left our home so clean we couldn’t even tell any work had been done. On top of great products, great price, great customer service and communication, everyone we spoke with at PlumbSmart was happy and extremely polite. We love our new Trane units - they’re even better than expected - everything about doing business with PlumbSmart has been better than we ever could have imagined. We’re so happy!

Jerry Samulcek

3 years ago

Mike is good at what he does. He was polite and professional, had a good repore.and left the area clean. I do think that $285.00 was excessive for simply spraying some cleaner on the evsp coil. I've worn many hats in my lifetime and being told that wisdom at cleaning a coil was what required what I questioned as excessive.

shelley evans

a week ago

So important to have an AC company who cares and comes right out !!!

Wendy Sunshine

a year ago

We needed 2 new rooftop heatpump units for our house. We asked 3 comparable companies for bids, and Plumbsmart was given the job. They replaced both units, provided new parts (stand, electric whip, condensate, return air grilles inside) as needed, and installed 2 digital (Trane) thermostats. Employees were professional, courteous, knowledgeable, patient, prompt, and efficient. The company worked with us on price, service maintenance agreements, rebates, etc., We are very satisfied and would highly recommend them for this type work.

Tom Ferber

2 years ago

This service call was to change out filters on our Reverse Osmosis water filtration system as well as troubleshoot the output of the system. As always, the person performing the service was professional as well as knowledgeable. The filters were changed out and the system output problem was determined and explained thoroughly. Unknown to us, such a system is 'powered' by a pressurized tank that lasts about 8-10 years before it needs to be replaced as 'normal maintenance'. As our home was built about 11 years ago, it was time. The service person needed to procure the replacement tank as well as (our choice) to change out the system faucet which was an inexpensive builders installation. Everything was done quickly and efficiently to our satisfaction. We have used PlumbSmart exclusively for our plumbing and a/c maintenance since discovering them many years ago. I would not go to anyone else, as I trust their work and have always been satisfied with the results at a fair and reasonable cost.

velo savic

3 months ago

Everything what one AC company can provide it was provided by this company.Office staff and installation crew was very professional and nice.I can't remember when I saw better/clean air-condition units installation then this one.I working like property manager for long time and this is exactly what I need from AC company.Good job.

Kathy Arizona

3 months ago

They came same day i called. Awesome service. Explained the issue and offered various options.I wish i would've purchased my system from them. I wouldnt be having all these repairs on a 3 yr old minisplit.This company is always fair, prompt and professional. Competitive pricing as well.Thanks guys!!

Gina Zamie

2 years ago

Would definitely recommend this company, very professional
and knowledgeable. Shawn's customer service was top notch, honest and professional. Also the staff in the office was very helpful and professional. Thank you Shawn, my sink looks beautiful.

Donna H

a month ago

Derek was a Godsend. Needed new toilet installation and bathroom faucet installation. My home had poorly designed flange and old pipes. The old brittle pipe broke and he came to the rescue crawling under the house and fixing it. Awesome. Thank you so much!

Kevin Strogen

a year ago

Plumbsmart was great and price was fair! Hernan arrived on time and listened to what we needed done. We needed a new kitchen sink plumbed into our existing R.O. system. He showed us several areas other than the obvious leak that needed attention and recommended a new R.O. system and faucet, which we purchased separately outdide of Plumbsmart. He was very thorough and everything was installed same day. He showed is how to change the filters and clear clogs in the faucet filter. Would highly recommend and we will be using Plumbsmart again in the future.

Felicia Brown-Landrum

a year ago

Jeremy’s expertise was great he took the time to explain the job and made it very comfortable. Jeremy did a great job and even though I had used Plumbsmart in the past this just confirmed it once again with Jeremy.
Thanks again Plumbsmart

PAULINE GONGAWARE

2 years ago

Jeremy and Flo installed our Green Fusion soft water system, an R/O and plumbed a water line to our 2nd fridge. They were amazing and very knowledgable. We are
very pleased with them and will definitely use Plumbsmart again

Ron Grexa

3 months ago

Thomas, the AC Technician, was professional, friendly, personable, knowledgeable, and detailed. He arrived at the scheduled time. He explained my options, informed me of the price of each service I was considering.It was a very pleasant experience to be treated so nicely. Also, Thomas explained in detail what service he was going to start and complete.I’m completely satisfied with his work performance and the entire company.Secondly, the owners daughter called me to get my feedback the same day! She was truly amazing! I’ve never had a company call me to get a real-time evaluation of recent work done. Such a pleasant conversation. She really wanted to know how I felt about the work and the pricing. The call made me feel special!I absolutely 💯 would recommend PlumbSmart for any plumbing, AC, or heating issue! A job well done!

Kathy Kolden

a week ago

We are very pleased with the responsiveness and professionalism of the PlumbSmart team!

Stephen Cutts

2 months ago

Very professional and courteous. Got the job done

anthony b

3 weeks ago

This is my fifth service appointment with Plumbsmart. Regardless of the service technician, each has been extremely professional and helpful. Excellent work, great explanations, and fair pricing. Thank you

Melissa Schwartz

4 years ago

Charles was awesome. We are so grateful to how nice, efficient and quick he resolved our pluming issue. If ever we need a plumber again we will absolutely call plumbSmart.

Linda Smith

a year ago

These young men worked so well together, and never complained about the huge snags they ran into. The system is not yet fully installed because of unforseen problems with the previous installation. The will come back to finish, but they were all very kind, very professional, and explained everything, giving me options at no extra cost. I highly recommend PlumbSmart!

Leslie Anne Wood

3 years ago

I was very pleased with this company’s work. The plumbers were very professional and friendly as well. They were very thorough in their work and seemed to really care about the everything they were doing. They text you with a picture of your professional before he arrives so you know exactly who will be at your door. I have added this company to my list of preferred plumbers.

David Costello

2 years ago

Performed service promptly and efficiently. Had pipe leak in irrigation line outside. Called them yesterday evening and they were willing to come out at night but told them today was fine. Showed up early to diagnose problem and then had someone out within an hour to fix it.Very pleased with service. Would definitely use them again.

cheryl foley

2 years ago

I received a text message confirming my appointment and that they were taking all the safety precautions due to covid. What a joke!!! The 1st guy that came didn’t have a mask on and when I questioned why he wasn’t wearing a mask he said oh it broke like it was no big deal. I called the company to inform them that their employee was not wearing a mask. The guy I spoke with didn’t seem to concerned. A 2nd guy came with a part that was needed. When he showed up he wasn’t wearing a mask. I questioned him and said oh you guys don’t wear a mask when coming into peoples homes. He said he had one in his truck and asked me if I wanted him to use it. I said yes!!! Watch out for this company that are not wearing masks when they come into peoples home

Tom Foss (Thomas Foss)

a year ago

These guys came out same day, fix my problem they were out within 2 hours of when I called and they fixed my problem for a very reasonable price $125 wow never knew Craigslist could be so awesome that's how I found them I would highly recommend these folks absolutely positively very professional.

Truong Phan

2 months ago

Thomas Amato is the best AC technician, find the problem fast and fix it with low cost option. Will use the service again.

Raymond Legan

a month ago

Extremely pleased with PlumbSmart Plumbing, work is excellent and craftmanship is superb. Jeremy and Patrick are friendly and know what needed to done. Highly recommend this company. Thank You for your help with our problem.

Thomas Johnson

4 years ago

I sheared off a water spigot while attempting to remove a hose. The first thing PlumbSmart did was answer my call with a live person. The individual on the other end of the phone was friendly and scheduled Justin Jones to come out. When Justin arrived he was professional and discussed the options. We came to agreement to fix my spigot as well as replace the shutoff valve. Justin quickly got to work and delivered on his promise. Once the work was completed Justin explained the work that he did and ensured that I did not have any questions and concerns and if any should arise the promise that they would be addressed. Justin Jones is a rockstar! He was professional, friendly, and made me glad to have called PlumbSmart. PlumbSmart now has a new customer and I am highly confident that I will get quality service for any of my other home repair or improvement needs in the future. Thanks Justin!

James Kirk

5 years ago

I called at 7:30 am and had some one answer the phone (that was a shock to start with) and let me know they would look at schedule and call me back, and they did. The plumber James arrived on time and gave me all my options for my garbage disposal repair from fixing it to replacing it. James replaced the garbage disposal and also fixed my fascet at no charge. James was very pleasant and professional and because of how well I was treated start to finish....I give them 5 stars all the way.

Pam

4 years ago

Gary was great! He stated what needed to be done. Didn’t do a sales pitch like I’ve experienced with other companies in the business. The work was excellent and the price was very fair! I definitely recommend and did recommend PlumbSmart to my neighbor who had the company here the same day for the same job!

Jen M

a month ago

I was impressed with the attention to detail, and the service provided was very good. The young man who did the work clearly knew what he was doing and was very nice and personable. I would definitely recommend this company.

Chester Herron

5 years ago

I had an excellent experience with Plum smart. Justin showed up quickly and resolve all my issues within a reasonable amount of time. He was very knowledgeable not only about the plumbing issues but also HVAC and the problems that I was having with my AC unit. A very knowledgeable and customer friendly individual. I would definitely recommend using their services.

Roger Humphries

a week ago

Chase was very prompt, friendly and professional. Quickly located the slow leak in the Pex plumbing in the attic, took pictures and gave me a reasonable repair estimate. I’m very satisfied with the entire experience and will be adding PlumbSmart to my list of “Go-To’s”.

stone stone

2 years ago

We found this company on Craigslist when looking for a bargain. We called them on Saturday afternoon and they were here by Monday morning. They were able to unclog 20 years of bacon grease in our line!!Brian was excellent and the service manager Sean was very sincere and very professional.We will certainly use them again and will recommend them to our friends!!!Thanks guys

Tom Lawcock

a year ago

Great prompt and conscientious service. Michael and Tyson were very professional, kept me informed along the installation of my water softener. Though a couple unexpected complications popped up they were surmounted quickly and professionally! I HIGHLY recommend PlumbSmart.

Luke Terry

3 years ago

Gary called before he came, he got here earlier than the quoted time. He figured out I didn't need to pay as much as my system only had 3 stages instead of five. He gave me some good tips about care of the system and was done very quickly. I will be using PlumbSmart again!

kate mayeski

5 months ago

Receptionist who scheduled the appointment was very nice and professional. The plumber Chase was incredibly helpful and patient with all the small projects we needed done. Quality of work is excellent and prices are fair. We'll definitely be a repeat customer!!!!!

Gregory Gonzalez

2 weeks ago

Brian did a great job removing some plumbing for a basement sink we removed during some remodeling, and the price and quality was the best compared to 3 other quotes we received.

Gregg Atonczak

2 years ago

Water heater in the garage was leaking when I went to leave for work. Found the company on craigslist and Charles showed up 2 hours later. Had the water heater installed in less than 2 hours. Totally professional. Even gave me a military discount. Good company.

Ajay chawla

a year ago

New review: another fantastic job, this time in the HVAC department w/ Thomas. I forgot that a few years ago I had used them for an RO install. Regardless, Thomas came over and I explained him the issue that I had spent a week trying to diagnose due to a voltage drop in the wiring. It was awesome of him to explain to me the root cause of the issue and resolve the issue within minutes. Anyone can clean your a/c coils but y and troubleshooting is a skill that’s not appreciated enough in this world. Thanks again Thomas and plumb smart!Old review:I have had 6 different plumbers come in and waste hours of my time I wish I had called you guys earlier. What a professional service, I am impressed and will be recommending you guys to friends and family. Both Charles and Robert (I am forgetting the second person's name, I am very sorry) did an absolute professional job. To the point I am thinking about giving an RO system as a gift to both my parents and my brother And have these guys come install it. The best plumbing experience so far. The joys of home ownership lol .... Thanks again Charles and Robert (I am sorry if your name isnt Robert and I am sorry for forgetting) .

Sue Dorsey

7 months ago

Jeremy was the absolute best so professional and very knowledgeable. I would definitely use your company again and ask for him

Shenal Hooks

2 years ago

We were in the middle of a kitchen renovation and came up on some much needed re-piping for the kitchen faucet as well as relocation of the gas line. They were able to come in asap, assess the situation, provide a fair quote, and complete the service within two days from our initial call. They were knowledgeable, friendly, and professional and we are so happy we decided to work with them. I would totally call them again and refer them to friends and family.

Sarah Butler

5 months ago

Jeff was amazing he explained what he was doing was very professional great with the kids and the dog. 100% satisfied with the service. Thank you.

Tara Torrey

3 years ago

This is the second time I have used Plumbsmart and I highly recommend them. First we had our whole HVAC system installed by them in January 2019. Best value for the cost and the customer service is above and beyond. Justin who handles the HVAC department is one of the most professional and honest contractors I have worked with. If you need a new HVAC system please call them first. Today we had a plumbing emergency and they were out to our property and hour before they were even scheduled. Charles came to our home on this visit and he was extremely professional and the job was done quickly. Some contractors make you feel uneasy and you know right away that they are dishonest. Not at Plumbsmart...this is a company that truly has integrity and Justin and Charles are the best to work with!

dave us

5 months ago

Appreciate clean install of new ac/heat system. Everything from wiring, duct work and framing looked very professional.

Tom Duffy

8 months ago

Jeremy was excellent. Price was slightly higher than average but they showed up within an hour.

Steve Morrow

a year ago

Professional, courteous, timely. The install went well, time will tell. Been through many cheap water heaters, hopefully this one performs better and lasts longer.

Richard Blake

9 months ago

Great professional service and engineer that attended Eric great price for wiring a hard start kit and test it for pre-install and after install great service thank you! Eric explained there's $189 service for a year service and includes two checkups which when my system is 1 year old later this year I will be taking advantage of that great value thanks again everybody from plumb smart!

Richard Heiken

3 years ago

Called PlunbSmart with a drain issue— picked them because I saw their ad on TV to help folks with financial support if they needed it— wasn’t the case with us but made us think they were a good company to try. At any rare, we called and they were here the same day— Josh Merrill was our tech and he couldn’t have been any nicer and now the drain has the new parts it needed and is running full speed— we think the price was very fair as well

Jessica Schroeder

2 months ago

Service was excellent and great service. Will always use PlumbSmart.

Mark Weber

a month ago

Michael was experienced and professional. I will certainly continue using them in the future.

Trina David

5 years ago

Highly Recommend!!!! William was very knowledgeable, friendly, punctual and efficient. I called PlumbSmart on a Sunday and within 24 hours William had fixed my plumbing issue!!! Cant get any better than that. Great Customer service, they do what they say and say what the do!!!! Thanks William - Great Job!!!

pat carolan

2 months ago

Had our kitchen counter top replaced, along with an upgraded sink and faucet, replaced. Our technician did an outstanding job, explaining the steps from start to finish. Completed in a time frame that was phenomenal. Cleaning up the counter, explaining care for our sink and faucet, and took away boxes, and debris.

Laura Crawford

4 months ago

Trent came out on time and was very professional. He was knowledgeable and got the job done in no time. He explained everything that he was doing and showed me afterwards.I am also very pleased with the cost!!! When other plumbing companies would bill for an exorbitant amount this company didn't. I'll be using PlumbSmart for all my plumbing needs.Good job 👍👍⭐⭐⭐⭐⭐

WAVE

3 months ago

Darrell was great ….answered my questions and did a awesome job

Dianne Positeri

a year ago

Jeremy did a great job for us! Was on time, clean and fixed our showers. We will definitely use PlumbSmart again! Thank you Jeremy!

MY D Ma

2 weeks ago

Customer service representative and plumber technician was raising hell when water heater was not located by lowes store employees on juneb14th 2022. Plumbsmart Company wanted to charge me an extra 50$ on top of their estimate due to thinking they had to make an extra trip to obtain water heater. They were blowing up my phone and I had it resolved with Lowe's within half hour after plumber technician left the parking lot. Plumber technician did complete the installation the next day but agitated me again with that additional 50$ charge . I raised hell and said that the estimate will be no more what I had budgeted for this project. I honestly don't need to give PlumbSmart any future business after this Incident...

REX_63BRAVO

a month ago

Very good business and fair. Found the problem pretty quickly.

Priscilla Ellis

a year ago

Jeffrey the repairman was prompt clean & very courteous.knowledgeable took time to explain in detail various aspects of the system. Made sure all our questions were answered.Would use him again.

Dina “Rae” Paz

a year ago

Both men were professional, friendly and knew what they were doing. Quality work in a timely manner. I am very happy with the job they did. Thank you.
Dina Paz

Fadi Rasheed

4 months ago

Very responsive professional and knowledgeable. Would highly recommend to anyone. Thank you guys from.bottom of my heart for help keeping my family cool and fast.

Teresa Moreno

a month ago

The technician Derrick was personable and friendly. He knew his craft and explained the how's and why's to us. He wasn't pushy or trying to upsale us on things we didn't need. He even got us a couple discounts. This was our first experience with PlumbSmartThey were recommended to us by our son, who has had good experiences with themAs far as I can tell theyare honest and trustworthy and dependable.

Ann Holly

a year ago

Daniel was the tech that fixed my outside leaky spigot on March 14th, 2022. He replaced it. He was very pleasant and professional, and did a great job. Patty L.

Pat Chavez

6 months ago

Thomas was great. Explained everything and made some good recommendations.

Sierra G

2 weeks ago

Plumb Smart was professional, honest, convenient and trustworthy. Competitive prices and next day service. Would recommend to anyone!

Briana DiCarlo

3 years ago

Today was my first time using PlumbSmart Plumbing and I have to say it was great!! We were the first appointment of the day and our plumber James was wonderful! He was professional but also super friendly and honest. He gave us a reasonable quote, before he started the work. He left our bathroom cleaner than it was and gave us some advice on what to do to prevent future clogs. I would definitely use PlumbSmart again. I am actually looking forward to setting up my next appointment and having them come out and helping us with updating our whole house.

Aaron Vix

9 months ago

Great experience, good value, plumber was very professional and courteous.

Edit - I have since used them for two other plumbing jobs. All three jobs I have been incredibly impressed with response times, value, and quality of work by the plumbers.

Pampered Paws Pet Care

2 months ago

We were impressed with everything from the initial meeting to the installation crew.Great product and service. The entire team was very knowledgeable, professional and punctual.

Kevin Ryan

3 years ago

Whole experience with your company has been wonderful.. backup clog in bathroom. Charles very friendly, knowledgeable . I felt confident with his ability. The cost of my repair was lower than I was expecting. I would recommend this company to anyone.

Mike Wilson

a year ago

I was in need of professional plumber to replace a hot water heater. Michael came our from PlumbSmart. He is very kind, knowledgeable, professional and communicates well his customers. It was a good overall experience. He kept me informed on what he was doing. I highly recommend him to anyone. Thank you for your service.

Brad Bowman

a year ago

Awesome job. Came out promptly on the 4th of July with no additional service fee. Took care of the problem with a very reasonable cost. I don't use anyone else for my plumbing and air-conditioning needs.

Honeylette Catapat

8 months ago

My husband and I attempted to put in a bidet in the bathroom, but the hose started leaking. We were worried that there may be more plumbing issues if we continued, so we called PlumbSmart. The lady who answered was friendly and patient as I described what happened. Brian made it to the house within the hour and got the leak fixed. He also helped install the bidet. He was professional and friendly. Great service from beginning to end!

Susan Lang

3 years ago

Within an hour of placing my online service request, I received a phone call saying they could come out within two hours! I received a text to confirm and the tech called me when he was 10 minutes away! He assessed the problem and fixed my A/C in no time! I highly recommend PlumbSmart Plumbing Heating & Air, they are professional, courteous, on time and efficient. Call them...now !!!

Sandra Scott

2 months ago

Had my remi Halo bulb replaced today. Excellent service and they always give good information. I also would recommend the remi Halo to anyone that has Plumbsmart over. Quality air cleaning system!!

Armando Ramirez

3 months ago

I used to use this company a lot, but lately they have gotten expensive claiming repairs that don't need to be done. Recently they told me I needed to have the walls torn down in two bathrooms to fix a leak and I would need to file a homeowners claim. They then charged me $290 to cut a hole in the wall to inspect. I got another guy out there and he said I just needed to calk the shower knob so water doesn't leak behind the wall. Needless to say I am not going with this company anymore.

Barbra Campbell

a month ago

The work was exalent told me what they were doing and the price if it changed from the beginning . Great guys

Harry Eugene

3 days ago

Full review of system and did not make up some crazy story of a problem. Very pro and fair.

Allen Erickson

5 years ago

Gary did our new water heater install and did a great job. Very friendly and professional. Answered any questions we had and explained what he would be doing. Will keep Plumbsmart in mind for future plumbing needs!

Anau Family (ANAU)

6 years ago

I extremely appreciate John's help and knowledge! He was thorough and went above and beyond to explain things and show us the issues. Thank you so much for your services John, I will certainly be calling PlumbSmart for any thing in the future!

christina guzman

4 years ago

5 stars! John provided exceptional service. Our shower repair was very quick and successful. He offered us a very affordable price. Another company in the area was trying to rip us off. Very pleased with the service. Will definitely call this company in the future if we have any issues.

Regina Ortega-Leonardi

3 years ago

A job that was supposed to take a two man crew 6 hours to complete, turned into a full work day repair with all hands on deck. Or at least 5 of the most highly trained, friendly and knowledgeable PlumbSmart employees I know. The work involved a condo ceiling unit full install. Matt, Trent, Michael and everyone who had a hand in the work...thank you! We’re staying cool this summer thanks to all of you. Words to describe the work performed: on time, good communication, clean and efficient work ethic. Knowledgeable and friendly. Be smart, use PlumbSmart!

Louis Salas

8 months ago

They scheduled prompt appt to accommodate urgent leak issue. Tech came out promptly, diagnosed and fixed plumbing leak expertly. Very satisfied.

info company

6 years ago

Definitely a company i would recommend. We have had issues at our office since we moved in and out of all the companies we have used this was the best experience. Very professional and explanatory, worked until he solved the problem even though it took him a few tries and he had to go through a different way. They did a great job!

Sid Nabavi

2 years ago

A so called AC SPECIALIST,did an absolute disastrous job at one of .y commercial properties in Tempe.The tenant,occupying that location,although patient and understanding was suffering by the heat and lack of cold air.The AC SPECIALIST wouldn't respond to my numerous calls and texts.I found the PLUMBSMART in the CRAIGSLIST in the household section.Spoke to a live gentleman Nick,that was kind and generous to listen to my issue.Nick facilitated the process by making an onsite appointment within 3 hours on the same day of my call.Furthermore,i was surprised and impressed to learn that the driver/technician would call me 30 minutes before arriving to the job site.The PLUMBSMART technician Mr John Ragan,arrived well within the promised time,in a new model,clean van,with all the Covid-19 provisions. An inspection was performed, along with a clear explanation of the needed repairs and a subsequent estimation of cost was provided.With my approval John proceeded with the repairs.A video of the failed system and the poor worksmanship by the last guy was provided to me (due to a knee injury i was unable to climb up the ladder to see the system).Job was done properly,professionally and at a reasonable cost.Thank you PLUMBSMART for providing an outstanding service at a short notice and in a desperate situation.Kind regards .SID NABAVI

M Baker

a year ago

Had a great experience with Plumbsmart and their technicians. Very happy with our new AC unit and would highly recommend their service

Lanny Astgen

a year ago

Dave was so professional, ON TIME as well as knowledgable to say the least. Never once did he attempt to oversell something that wasn't necessary which in todays environment is hard to find!
I recommend their services highly!!!

Michael Bassill

3 months ago

I heard about your company from James T Harris on your ad's on the radio. Never having contact with your company . Once Keith your tech arrived . I knew I made the RIGHT DECISION. WHAT A WONDERFUL EXPERIENCE. From the minute he arrived Keith informed us of the cost and through installation he communicated what the process was he was doing and a time of completion. A VERY DETAILED TECH KEITH IS. PlumbSMart has a customer for life.

Christina Waddell

6 months ago

Our AC unit was 23 + years old. Finding parts was impossible. Of course, the cost of R22 freon was outrageous. Received three quotes - PlumbSmart was the lowest by $2500 minimum, AND they added two up vents. Did I say the company was recommended by the manufacturer? Professional, respectful, and they believe in karma. Thank you for replacing my unit.

Dave B

10 months ago

Great plumbing service by Trent, fair pricing, on time. Faucet cartridges replaced, refrigerator water line replaced, advice given for future work that will be needed.

John Egan

2 months ago

Couldn't get the heat to come on... possible thermostat replacement. Thomas Amato was on-time, professional, and explained everything prior to any work being done. Pricing was reasonable. Thermostat replaced. HVAC maintenance plan now in place. So far, so good.06/16/23 - HVAC Maintenance... Johnnie B was smart, friendly, focused & efficient... I would recommend both PlumbSmart & Johnnie B!

Will Lewis

4 weeks ago

A/C was out and Chance (technician) diagnosed and fixed the issue quickly and had it up and running quickly.

Steven M

2 years ago

Charles was very professional and knowledgeable. He identified a water leak inside the wall and provided a reasonable estimate to repair/replace a shower valve and fittings and accomplished the work quickly.I appreciate his attention to detail and leaving the work areas clean. Excellent value and excellent service. I will use Charles for future plumbing projects and repairs.

Phyllis Schibonski

a year ago

PlumbSmart was wonderful the best service I have ever had on my air conditioner.I would recommend then to anyone. I previously used Parker and son, PlumbSmartWas heads above the service themSamual was the services person and he wonderful.Thanks again, Phyllis Schibonski

Chelsea

11 months ago

Highly recommended - Very easy to work with from start to finish. Tech was knowledgeable & got the issue resolved quickly!

Kyle Brandstatter

4 years ago

Excellent experience with PlumbSmart. We shopped around with a few different companies for a faucet replacement and they provided by the best cost by far. James did an excellent job with the installation and was very helpful with answering any questions that I had. A+!!!

david j.

a year ago

It's hard to find an honest and reliable company anymore these people are fair priced honest and their service people are also. No up sales just the truth highlyrecommend they r in my contact list for goodDavid J. Dreamland villas Mesa.

Marianne King

4 years ago

It was 5 PM on a Friday night when they receive the call that my AC unit was not working. They were there within an hour to fix it. Matt was very professional and knowledgeable And the work was done quickly. I really appreciated him coming out so quickly as the temperature was in the high 90s.

Marie Kelly

a year ago

I called PlumbSmart for an estimate to clear a clogged main pipe that interfered with my toilets and shower draining. They came out the same afternoon and cleared the clog, checked all the sinks, toilets, and showers to make sure everything was good, then ran a camera through one last time to verify that the clog was cleared. Charles was professional and courteous. I’m happy with their service and would use them again.

Cherry Clouse

10 months ago

Michael Calderon was the tech who came out and helped us with our AC today. He was very informed, patient with my endless questions and very polite! He did a great job explaining what he was doing and what his diagnosis was and why. Although he didn’t get the unit up and running he was able to get us a great deal on a new one and we will be using them and referring Michael in the future! Stay in the warm weather Michael!!! Lol

D Gaulden

a month ago

Mesa, AZ: Jeremy Ford was wonderful! He explained his work along the way, was very efficient in what he did, and a joy to talk with - very personable and professional. I was so very pleased with his work!I will definitely be using this business in the future; they're very responsive and show up when they say they will. They keep you informed along the way with notifications. I felt their rates were reasonable.

Roberto

3 months ago

I had two services on 4/26, Air conditioning yearly service (quoted at $49) and high pressure cleaning service for our two bathroom condo sewer lines. First off, both plumbers and the HVAC Technician were very professional and qualified. They all answered any questions I had. The services were done properly, from my prospective. The issue is the cost. Plumb Smart advertises itself as affordable and less than half the cost of other plumbers. Don't believe it for a second! The $49 dollar AC maintenance went up to over $370 dollars! All in all I spent over $500 an hour to have the services done! No repair work, just service work. Plumb Smart is not inexpensive or affordable.

Nicholas Casura

2 years ago

I have used PlumbSmart service several times and I have absolutely nothing negative to say. Both times I have had technicians at my home within hours of the call. They are extremely professional from the office communication to the technicians and salesmen that show up. They are friendly, outgoing, and willing to listen. They also only fix what needs fixing and their prices are great. They are the first number I will dial for any plumbing or HVAC services my house will need in the future.

Keith Wachter

2 years ago

I can't say enough good things about these guys. I had a broken water main and had the yard dug up when they got there because I thought I had it all figured out. Turns out I was wrong. They tried to work with me but in the end showed me what the problem really was. They gave me a fair bid on doing the work the right way. Then showed up and fixed the problem quickly and correctly. I fell very lucky to have found these guys. I will call them in the future for any other plumbing needs I have and I would not hesitate to recommend them to my neighbors. Thanks guys for doing such a great job.

Blake Little

2 years ago

Great job !!! Jeremy and Cisco were in my home all day and were extremely respectful of my environment! They were very professional and took time to stop there diligent work to answer every question I had ! I have been with multiple companies with focus on customer service. To include being inside residents homes and this company is the epitome of what you should expect for service and compassion. In all there were 4 Technicians that were involved with the diagnosis and detailed repair in my home. They were all very personable and knowledgeable!! I have recommended to my property management company to use Plumbsmart for any and all plumbing issues in all of there properties !! Thanks again guys for your hard work and thoughtful detailed clean up !!!

Wendy k

3 years ago

Mike M arrived on time, professional and courteous.
He communicated clearly and took care all problems in timely manner. This was my first time calling plumbsmart. I would call them again based on this positive experience. Thank you Mike!

au yinga

3 years ago

Mitt from PlumbSmart was on time, very professional go out his way to explain what's was wrong with my unit and gave me $20 off as first time customer. Even take extra time to corrected the wires was wired wrong on my new thermostat! I will recommend him to my son and friends.

Joy Turley

11 months ago

I called, and they responded quickly on a Sunday! Very professional and had it taken care of promptly. Thank you so much!

Guy Melton

4 years ago

Your technician, Tyler, arrived on time and was courteous and efficient. We had a few issues that he needed to overcome with the installation, and with an experienced attitude and patience he got the job done right! Kudos out to your company and Tyler for a fantastic job, and you can count on me for referrals.

G E

2 years ago

The professionals at plumbsmart made this sewer issue go as smooth as can be . James used the sewer camera to accurately locate my collapsed line and offered great service ideas they offer like jetting the sludge we recorded. On time, professional and communication was a perfect 10 ..I will definitely be calling them again .The Enriquez Family

Peggy Gomez

3 years ago

Text reminders were great. I especially liked receiving a picture and Bio on the technician who was scheduled for my servive prior to arrival. I felt he was efficient and honest also very truthful and upfront with my options and costs. Did I mention he was on time. I will be recommending this business to others.

Dan Forsley

3 years ago

Had shower valve internal to wall replaced. Plumb Smart was on time, professional, expeditious and had great quality results. Time was half of estimated and cost was accurate. Very pleased and will completely recommend. A++++

Lou Andrews

5 months ago

Good job. Came early, did the repair, cleaned up and answered any and all questions I had.

Brent Jeremy

2 years ago

Fantastic service! Used PlumbSmart as a second opinion and they came in at half the price. Found out the first company was trying to do a lot of unnecessary work. They were friendly, professional, and on time. Would definitely use them for future needs.

Kim K

3 years ago

The technician was awesome. He was very helpful and he took the time to explain the issues and how to fix the problems. I highly recommend them to anyone seeking plumber needs!! AND THEY DO FREE ESTIMATES, regardless of if u get the work done w them...

sus Farretta

11 months ago

Keith was very knowledgeable, prompt, and pleasant. I will use you for sure for my next project! Also, will recommend you to my friends and family. Thank you!

Awilda Rodriguez

6 months ago

Robert was knowledgeable and friendly. Took the necessary time to check the heating system. Pricing is more than fair and hope to be a long time customer . Thank for the outstanding service.

Jeff Stienecker

a year ago

Called Precision Air and Plumbing yesterday, they came out attempted to clear a clogged drain line, he was here for a couple hours, and they couldn’t clear the drain! My kitchen sink was still clogged, he said they were closed tomorrow and scheduled me to home back on Monday morning after Christmas, ( the tech was on the phone with a supervisor the whole time asking for assistance) I decided to try Plumb Smart, not wanting to wait until Monday, I called Plumb Smart, earlier today, your repairman came out, in less than 2 hours, polite professional, it was a simple snake of the kitchen sink, (he added a simple coupling for future needs to access easy cleanup),which he had on his truck! And I was up and draining in the less than an hour. They cleaned up, very polite professional I will use them again and recommending them to anyone Precision Air and Plumbing couldn’t snake a kitchen sink, and didn’t have the proper tools and a coupling on his truck! Plumb Smart did!!! I’m happy I get to continue cooking Christmas Eve dinner Thank You Plumb Smart!!

Cindy Corgan

a day ago

Responsive and easy to work with did a great job

Matthew Born

a year ago

I had plumbsmart out to install my ac unit. They did a wonderful job taking care of me and were fairly priced. I work in the industry and was shocked by the install. They did such a good job that i have my whole family onboard with using them. I thank all the management and staff for helping me in a time of need. Plumbsmart is who i will call with any of my heating/cooling or plumbing issues. They saved my mom thousands on using their cool drain tools too. Thanks guys!

Michael Wilkins

a year ago

I highly recommend this company. I was extremely impressed with the technician that handled my issue. Trent was very professional, knowledgeable and overall a pleasure to interact with.

June Xu

2 years ago

Called PlumbSmart for the quote to install a water heater. Brian, a very professional and knowledgeable tech quoted a reasonable price, picked the water heater up from the Home Depot for us and installed it the next day. Brian also repaired our water softener backwash line that was split at fitting behind head so we will be able to use the water softener without replace the entire hose. Thanks Brian for doing all of these for us! We will definitely use PlumbSmart again.

William Thomas

a month ago

5 star service from their technician Frank. Very professional and great customer service!!! My wife and i had broken off the shower line in the wall when trying to remove an old tub spout. Frank did an outstanding job with the repair work from start to finish! Love the quality of work performed!!! I would highly recommend Plumbsmart for servicing any of your plumbing needs. - William

Nicole Goretzke

4 years ago

This company has been absolutely amazing! Both techs that have been out have been extremely kind and professional. They quickly and efficiently took care of the issues we were having at reasonable prices! Thank you for putting this mammas mind at ease and for getting out so quickly! Highly recommend these guys if you have any plumbing issues!

Lisa Sacks

3 years ago

Great experience getting a new hot water heater installed! Brian called to ask if he could come early and then the company sent me a text alerting me that he was on the way including a photo of the service provider. He was knowledgeable, efficient and even educated me on how to care for my new hot water heater. He gave me several water heater options which allowed me to choose the best one for my home within my budget. No high pressure sales tactics whatsoever. The entire job was done in less than 2 hours and he took away my old water heater. Definitely great service & value!

Dave Lindahl

11 months ago

My experience with Plumbsmart makes is very hard to even provide a 1 rating. Plumbsmart completed some plumbing work at my house, and then left me with a terribly loud water hammer issue - i.e. the water pipes in my garage bang loudly, and this can lead to more serious issues. This noise issue occurred as a result of the work they completed. Never in all the years of living in my house have we ever had this terrible condition previously, I never even heard of this type of issue. They did return to the house a few times the past couple of months to try to resolve the issue, but they were not capable of solving the problem they created. Over the past few weeks, I have left 2 messages for the owner Wayne, 2 messages for a Supervisor Robert, and several messages and emails for a manager Shawn. I have not heard from any of them - they DO NOT return phone calls. Apparently they have given up and do not have the skill to solve the serious problem their work created. I could never recommend Plumbsmart to anyone.

WendiAyn Lathe

2 years ago

Brian was professional and courteous checked out anything that might have been the problem with our water heater and took the time to make sure it was working properly before he left. So glad I called them to work on it. Thanks again!

Rod Scheel

2 years ago

PlumbSmart responded to my Request for Service very Quickly. Gary reviewed the water leaks, provided a detailed Estimate, and David arrived Quickly the next day to Repair water leaks. The Text updates of Driver enroute with accurate forecast of arrival time is excellent customer service.

Kevin Maxwell

4 years ago

Today I had John come out to fix my toilet. He actually arrived earlier than my 2:00 appt. He was very thorough. He also recommended I replace the toilet as it is relatively old. He suggested a specific toilet and provided me with all pricing for installation. He is a very professional and I have always been impressed with his service. I am very pleased with Plumbsmart.

Lisa Flores

3 years ago

We had a seriously clogged kitchen sink. After messing with it myself for the entire weekend I'm convinced I only made it worse. I called PlumbSmart and Sebastian Pino was here in about a half hour (quicker than I was told), after texting me his info and pic when he was o his way. He cleaned the drain and also replaced a leaky drain I thought was going to need a bucket under it forever!! Quick, friendly and efficient-I have no doubt I'll call them again, in fact I did save them to my phone!!

Cheryl Messenger

a year ago

Had them install 3 new faucets and also service the AC. Fantastic job, actually we’re very prompt and while here installed a new RO system. Could not be happier so far with everything and both guys were very personable and took their time explaining everything along the way! You will not be disappointed!!!

Christine Gade

a year ago

I was very impressed with Plumb Smart. They came earlier than they said which was very welcome. Michael Kempton did an exceptional job. Very polite and professional young man. Glad to have hot water again! Thank you! I would definitely recommend Plumb Smart!

Finance P

2 weeks ago

From Jeremy who came to give estimate to Charles who made the major repair the customer service and professionalism was outstanding. Charles replaced water main line and completed the job on time and left my front yard clean without notice of a repair. Highly recommend this company. Very knowledgeable and fair pricing.

Kristine T

a month ago

Sean was great. Got the AC up and going in no time!

Fanny Eggen

2 years ago

I got excellent service from Gary, he was on time, found the problem and explained the best options to take care of it, also helped us to contact the restoration company which by the way is excellent too, and we are very happy with their work and services. Will recommend PlumbSmart to anyone who needs help!

Shane Ranney

2 years ago

Sam, Gary, and Crew were awesome! I had a leak from the main water line to our house. Gary showed up on time and gave me a fair quote and then Sam and Crew installed installed new main water line. I was concerned about how the landscaping would look afterwards because we had just had it put in less than a year ago, but Sam took his time and laid tarps down everywhere. When they were done I couldn't tell where they had even dug at! Highly reccomend this company.

Kimberly Olson

5 months ago

Charles was amazing and replaced the water line from the water main to my house in less than 4 hrs. He was friendly and efficient and pricing was by far the fairest I received.

Linda

9 months ago

I have used PlumbSmart several times and have never been disappointed! They are always on time, professional and great with their communication! Their prices seem fair in today’s market. I will continue to use PlumbSmart and highly recommend them!

laura Dziedzinski

3 months ago

This company is by far the best we have used. Fair pricing and very professional through and through.
Our technician was quick and did a great job.

H A Umanos

9 months ago

Jeremy, our technician was outstanding. He answered all of our questions, provided us with options, and work quality was excellent. I’d recommend these folks any time!!

Jeff Castro

2 days ago

Very nice Rep and very knowledgeable. Strongly recommend vendor

Patrick Cannavino

11 months ago

Called Plumsmart after being advised by my architect that it’s very difficult to get qualified plumbers in Phoenix right nowThey responded the same day and repaired a leak in my bathroom and changed all 4 shutoff valvesDarrell did a very professional job!

BRiAN jAy

11 months ago

Highly recommend PlumbSmart. They are professionals and get the job done right. Matt Morales was a pleasure to work with.

Tisha Chappins

2 months ago

HVAC maintenance service..
Thomas was great on time, answered all
my questions.

Teverly Langford

4 years ago

Called for an Emergency water leak after trying to fix it ourselves figured it was time to call a plumber. They were very helpful and quick and did a great job. The young man doing the work was very polite and knowledgeable about everything involved with our problem. Thank You Plumb Smart! We will be calling you again soon.

Tj Ali

3 months ago

Got 4 different estimates from Phoenix AC companies. 15k for new unit beyond repair, 9k unit can't be saved, 7k unit needs replacing! These guys sent someone out, diagnosed unit, repaired it for $500 bucks in 1 hour! Unit blows ice cold as it was new! Don't get ripped off by dishonest people! Highly recommend, professional, fair and HONEST!!!

Dominic Gautney

3 years ago

I cannot thank Hernan enough for his hard work, integrity, and willingness to go above and beyond. When an initial fix failed, he came right back from across town to make things right and finished the job in a way that set my family up better for the long term. These are good folks at Plumbsmart, I wouldn’t go anywhere else.

Ian Speer

3 years ago

The technician was super polite and professional. He was able to resolve a wiring issue with my A/C system, along with other issues, extremely proficiently and quickly. All in all, this was a very pleasant experience. I have smart thermostats in a custom home automation system that other technicians refused to work with, but he was able to diagnose and fix issues with them almost instantaneously. 5/5, perfect experience.

Jessica Gonzalez

4 years ago

So so fast!! Sometimes it just works out that the plumbing tech is right around the corner. Today was that day. More then 15 hours I waited for a big name plumber in the valley to call me back for a service call. This is what prompted me to call the folks over at PlumbSmart. Fast, efficient and a fair price. John my tech took care of the job! I will use this company again.

Nancy Keith

6 months ago

Very helpful & efficient. I was pleased with their service & the entire process. I would definitely use them again.

Mi Chong Spencer

3 years ago

Very impressed with installation of new water heater and A/C. Installers were professional, knowledgable and receptive to all questions from me during the installation. Special shout out to Matt K. HVAC Service Manager. I had 3 companies come to my home for bids. Matt was a pleasure to work with from the bid process thru the installation.Thanks Plumb Smart team.Rod S.

Steven Hobbs

4 weeks ago

They were very. Helpful expedient and I would recommend them anytime.

David Carroll

3 months ago

Brian was prompt, professional and very personable. Great job!

Chris D

3 weeks ago

I rarely leave reviews but this has to be the best plumbing company in the valley. The scheduling team was responsive and accommodating. The plumber, Trent, was outstanding. He did a great job. He was quick and knowledgeable. We'll definitely call them for future jobs.

Vinita Cao

2 years ago

I can't say enough praise for PlumbSmart. Our tech, Charles set a high bar for professionalism and expertise in tackling out water main leak. We required a precision team to identify the exact location of the leak and Charles was able to come back this afternoon to complete the work and get water back into our home. He did a meticulous job and we are so grateful to have a company to highly recommend. I love working with family owned businesses. This is one that you can't pass up. Charles must be treated well by this company because he represents the company so well. Five Star, no doubt. PlumbSmart for the WIN!!

Ana Anderson

a year ago

This is a mixed review as we had 2 people come out. The first guy was very nice and walked us through what he needed to do to change the shut off valve on the main water line into the house and gave us a quote on changing the water faucet to our washing machine as it was leaking. This repair was going to require cutting dry wall so we decided to delay it. We also asked about a water softener, but to his credit, he recommended that we contact PlumbSmart and ask for a quote from one of the guys that installs them. He was unable to shut the water off at the meter, but he called the City of Mesa to come out and replace the shut off valve at the meter because it was stuck and told us he would be back the next day to finish the job.The city came out and turned the water off without any issue, so I called PlumbSmart and I thought the same guy would be coming out, but they sent Michael instead. Michael was clearly more knowledgeable and explained everything. He told us what the issue was with the washing machine faucet and thankfully, dry wall cutting is not needed to fix it. He walked through different scenarios for where to install the water softener and what would be required.Both guys were polite and professional. PlumbSmart sent me a text with their names and I received a picture of Michael so I knew who would be knocking, which was comforting. My husband was home, but if I had been alone, it would have given me peace of mind. I will be asking for Michael specifically next time as he is a problem solver which makes all the difference.

Thomas L

4 years ago

The PlumbSmart team did a great job on our repipe. Josh explained everything that would be done, and Hernan and the rest of the team were fantastic. They were very conscientious of us being without without water and stayed to minimize the inconvenience. They also tried to keep the mess to a minimum and cleaned as they worked.

Susana Kingston

4 months ago

Matthew is very professional , helpful and my husband and I like his work . He works very good and clean up the mess . Very respectful and responsible person . I highly recommended his services . I’m going to keep him to take care my plumbing needs . Thank you so much for sending him to my house to take care my plumbing he is the Best ! Highly satisfied with his work to our bathroom . Job well done …

bernadette dean

2 years ago

Gary was an amazing technician! He went above and beyond his duties to educate us on the water softener system we just got installed. Gary was very friendly and pleasant to work with😃

Gulten Silbahar

4 years ago

They came within the time promised and gave me a quote. It was higher than another I got, but they matched it and did the work immediately. I didn’t expect to get my repair done so quickly. I would recommend these guys for sure.

Pam Land

4 months ago

Great service. Accurate diagnosis. Fast repair

Lynn White

6 years ago

Charlie did an awesome job on 3 different tough repairs for me. Efficient, tidy, very good at his skills & determined to get good results at a cost I could afford. Hard to find these days. So impressed I sent him to repair a leaking toilet at my daughter's house that she had postponed as too expensive per a previous estimate. Now that family loves Charlie too! PlumbSmart is our fave company forever!

Carola Bookhamer

4 years ago

We had an amazing experience. John was here on time and not only very professional but also very helpful. The work turned out to be a bigger project than we originally thought. He didn't hesitate at all just jumped right in and got the job done. We are totally satisfied with the work and the service privided. I would highly recommend this company and will definitely use them again but they will have to send John.

Tracey Mcatee

4 years ago

I called yesterday to have them look at a leaking shower in my rental home. They scheduled an appointment for today between 10 and 12. Brian called at 9:50 this morning and was at the house in 20 minutes. Although we decided not to do the work right now they were very professional. They got me my receipt and estimates through email immediately. I appreciated the text messages confirming the appointment.

John Nelson

4 months ago

Kinda disappointed spent $300 didn't solve the issue your recommendation was to spend more money but didn't know if it would work

Stanley Hughes

a week ago

I just had PlumbSmart replace & install two toilets. They responded the same day & were very prompt in setting up an appointment. In particular, Derek did an outstanding job. He was very professional, courteous, & meticulous. Not only did he do a quality job, but we really appreciated how clean he left the workspace after the work was done. Thanks again Derek & PlumbSmart!

Cindy Howard

a year ago

They were very professional by giving me a phone call detailing their arrival time and also included a text with a picture of the plumber coming. Michael Kempton inspected our showerhead which was producing a normal stream of water. He replaced an o ring at no charge and the shower is back to normal. Thank you Michael!

Ashley NewLiberty

6 years ago

We are very happy with our experience with PlumbSmart. Our first meeting was with John, then Nick. Both impressed us with their knowledge and work ethic attitude. Within a few days the heating and air conditioning units were installed. We have a split system. The air handler is in the house. They covered the carpeted stairs. John and his crew were efficient, friendly and courteous. It's been two weeks and we're enjoying the the quiet air conditioning. Our previous units were installed in 1975 and noisy. We highly recommend PlumbSmart

Carol Gibson

3 months ago

They replaced our 20 year old heating and AC with 2 Bosch heat pumps. They were neat, fast, polite, on time, and answered all my questions. I recommend their company.

Nathan Woodworth

3 years ago

Before even arriving, I greatly appreciated the text message with the photo of the technician (Matthew) coming out and that he was on his way. Sometimes my wife is the only one home with the kids when we are needing work done so this adds a level of safety for her to know who to expect. We don't wear shoes in the house for health reasons so it was great to see that he showed up with new shoe covers to put on before stepping into our house. We needed new drain piping and a garbage disposal hooked up to our newly installed sink and he went above and beyond to no only do it correctly but was very descriptive in some of the work he was doing. He was clear in his communication and I never felt that he was trying to sell me on anything or brush over the details. He was tidy with his work area, conscious of our cabinets and floors and he communicated every time he had to step out of the house. I would call Matthew anytime we need work in the future and would recommend him to my family and friends. He is more than welcome in our house again!

Cindy Daniels

4 years ago

Charles was professional, very polite and wasted no time and getting things done. He fixed 2 units at two properties and worked till nearly eight p.m. as hewas getting ready to leave, I apologize that he had to work so late. He simply smiled chuckled and said it's just another day. I certainly wouldn't hesitate to recommend Charles.

Vanessa

4 years ago

I called/texted and got same day response about my plumbing concern. They scheduled out a tech the next day to provide me with a free quote! Charles was nice, understanding, and efficient! Price was affordable!

Joe Bauschelt

a month ago

They came out and gave me a bid of 7 to 8 k. We Rented a snake from Home Depot unclogged the line and replaced a 2 foot section of pipe ourselves in one afternoon

Howard Goldman

7 months ago

I contacted PlumbSmart because of a toilet water valve leak. Repair was completed by Jeremy and another .The response was quick & on time.I am extremely pleased with the work that was done and their professionalism.I would recommend the company to anyone and will use them if needed in the future.

John McCann

11 months ago

I called on weekend was given a service appt on Monday which I took but had to cancel for following day at noon. Tech called asking to come early which was fine with us. He was professional, personable and knowledgeable. He gave two us two estimates one good and one if things were not as they seemed. We were lucky and able to take lower estimate.He left to get parts returned and professionally completed the job. We highly recommend this company.

Dennis Dunn

4 years ago

If your looking for a great plumbing heating and air company call PlumbSmart. You won’t be disappointed. John Ragan worked on my air and heating units today and he’s a pro. He was very informative when it came to explaining issue that he discovered and gave me various options on how and when they should be corrected.

Lani Dupre

2 weeks ago

When my ac unit needs attention, Plumb Smart is who I call. They are usually able to come out right away. A couple of days ago my unit stopped cooling. I called Plumb Smart and they came out fairly quickly and got the ac up and running again. I love that they take pictures and document start to finish and provide me with a record of the work. Thanks again guys for a job well done.

Len Espinoza

4 years ago

I received quotes from 3 different companies. Plumb Smart was not the cheapest however, I decided to go with this company due to the service tech, William. William's knowledge of the job and his explanation of what had to be done, left me confident the job would be done right. When he arrived he did exactly what he said he would do and his attention to detail left me knowing I picked the right company! Thank you William!!!

Alan Kraft

a week ago

Awesome technician installing a new hot water heater. Thorough and informative throughout the entire process.

Michele Hunter

2 years ago

The installer was great! However when removing old water heater or bringing in the new one, he accidentally knocked off the garage sensor to the ground.Therefore I was unable to shut or open the garage door.I put it back on as best as I could. Someone will fix it tomorrow.This is a great company, however I was not happy with “the cost of the new water heater” . Since the old one was already leaking and ready to burst., I agreed to the price because I just wanted to get it over with. Most of these companies have coupons which are useless as the price is NEVER what they are advertising, which was the case with me. I also wanted a certain brand which they do not carry. I think plumbers and electricians are a necessary evil. They are not friends to those on fixed incomes, either.Actually my neighbors feel that I paid too much for this water heater and it wasn’t even the brand I wanted. Matthew said Rudd was a better brand but after some researching, I found this not to be the case.

Chris Voght

3 months ago

Kale came out from Plumbsmart to fix a few leaks we had in the house. He took his time, was very professional and repaired the 3 leaks we had quickly. He answered all my questions I had and was easy to chat with. Would highly recommend him to anyone needing service! Thanks to Plumbsmart for sending him out and resolving our issues

Ken

9 months ago

I've used this company a few times in the last 3 years or so, and they're just so easy to work with! Good service, on time, friendly, they keep good records of past service, and the price is reasonable. Thanks to Jeremy for doing a great job and explaining everything! 👍🏻

Nico Alcock

6 months ago

Water heater need to be replace. It’s quite done yet but I’m very impressed so far. There’s a restoration that needs to be address first.

Katrina Kadyszewski

2 years ago

PlumbSmart saved the day when the cartridge in my shower valve broke on a Saturday night and there was no way for me to turn the water off. We tried calling several other 24/7 plumbers and they were not available or didn't have a ladder to get on the 2-story condo roof for the water shut off. The fellow who provided the service (Dave) was friendly, capable and resolved the issue quickly - for the best price too!

Paul Russell

4 years ago

James did a fantastic job for us. Listened to our problems and told us exactly what he was going to do to take care of them. After the job was completed he showed me what all he had done. James was very professional and very helpful.

Aaron Cateil

4 months ago

PlumbSmart was fantastic! They answered all my questions and provided me with applicable options that fit my budget. The technician Brian was very knowledgeable and friendly. He was able to give me an estimate and replace my water heater the same day. I will definitely use PlumbSmart again for all my home services and repair needs!

SL55AMGee Driver

3 months ago

Charles was most thorough, answering our volley of questions. All that, after getting our water heater functioning, was very helpful in deciding our next move. Thank you so much for your prompt service and we look forward to the ability to rely on Plumbsmart in the future.

Joy Ren

3 years ago

Had a really great experience both times I've used PlumbSmart services! Matt found the problem and was able to fix it in a timely manner. He took the time to really explain what was wrong in order to ensure that I knew what I was being charged for. I would highly recommend PlumbSmart!

Techs az

4 weeks ago

Can say enough good things about PlumbSmart! Came out to fix my AC. Fair pricing and great service! I will continue to rely on them!

bryan chapman

2 years ago

I normally do not write reviews but I feel compelled to do so based on my experience with PlumbSmart. I highly recommend this company - from intake phone calls to follow-up - they are excellent. In particular, Jeremy is a fantastic plumber - efficient with particular attention to detail. He provided clear options with up-front pricing and exceeded my expectations. Do not hesitate to use this company and ask for Jeremy as your plumber of choice!

P E

2 months ago

My water heater failed on a Sunday and they were out the next day. By the end of the day the water heater was in, and they had referred me to a restoration company. So far so good. I will update when the work is completed, but so far, things have gone as well as I could have hoped. Highly recommend.

Donald McGlothlin

a week ago

Plumber arrived right on time and quickly gave me an assessment on the problem, a verity of options followed by a quote.

Ellen Sonnenschein

4 years ago

Great service! Hot water heater wasn’t working and John our technician found the problem and we were able to get additional work done on the same service call. They were at our house a couple of hours after we called. A+ service and will definitely use again.

Allan Hutchen

3 years ago

Technician was early and called to say he would be. Explained our issue and fixed it. Also gave us useful information for things that might become issues in the future. He was fast and friendly and respectful of my home.

Nacho Celis

4 months ago

Chase and Charles did an amazing job for our non profit organization, very professional since the moment I made the call to Plumbsmart I will definitely be using them again

Cheryl maksinski

11 months ago

Francisco was great and took the time to explain. No pushy sales tactics with this company or trying to sell me something I don’t need. Would definitely recommend.

Monica Anderson

3 months ago

I was able to get an appointment within 2 hours of my call for an outside faucet that would not shut off and had a constant stream of water. Chase arrived a little ahead of time, assessed the problem and promptly replaced the old faucet. The new faucet is working fine.

Christina Mattson

3 months ago

Hi today I had the pleasure of having Francisco assist in the order of a fixing a job in my house with my toilet and bathtub, and I just have to say that he was very polite, courteous and very excellent and strong work ethic. He asked me questions and he answered the questions I had, and explain his job thoroughly very satisfied, and would definitely recommend your company again because of people like Francisco very friendly, very attentive to what I had to say thank you for sending Francisco out today .

Mary Sue Klun

a year ago

Had a new water heater installed. Was pricey and wish there would have been a Black Friday discount applied, and a smaller sized unit as this one is bigger and takes more space than the old one, but all in all Brian was friendly, explained a few thing's and the job looks to be done well.

Sandy Rimmer

3 months ago

I was very impressed by Francisco. He went through every detail of the problem with me, explained what was required in order to repair the leak which was affecting my downstairs neighbor's unit. He went through all of the costs involved and presented them in a logical, straightforward manner. Very efficient and personable. I will definitely use PlumbSmart next time I have any plumbing or air conditioning issues.

Gilbert Peppin

3 years ago

We had a water pipe leaking in our front yard on our side of the water meter. Plumbsmart came out the same day and gave me two estimates for repair, one for just repairing the leak and another for replacing all the piping from the meter to the house. I called the next day to go with the second option and they were able to come out the same day and complete the work. Both their estimates were cheaper than any other company we had called. We will use them for any other plumbing needs and highly recommend you do as well

Mary Ryan

3 years ago

We had an AC tune-up this morning by technician John Ragen. What a great experience! He was so helpful, knowledgeable and professional; answering questions and going above and beyond what was asked of him. Thank you John and PlumbSmart!

Julie Gibson Clark

a year ago

Excellent work and a fair price. You literally can’t beat it. But actually I choose them bc I find the plumber they send here, Brian so friendly knowledgeable and helpful. I switched from G Brazil to these guys. Saved money and like the people better. Win win.

Mike Heim

a month ago

Great experience with these guys on a rush job for a water leak at my house. They did a nice job explaining what they were doing. The price was reasonable and the work was good. I would definitely recommend using them again.

Kathy Vasquez

2 years ago

The tech was professional yet personal. He found the problem others had missed and repaired another company's mistakes when my mini split system was installed. All for the price he quoted. He was there and done within 1 hr 15 minutes! Good job!

Greg Olsen

3 years ago

Is there a way to give more than 5 stars? PlumbSmart was absolutely fantastic. To start the process, I talked with Matthew and Nick at the office. I’m still not sure who was nicer or more informative. Charles came out to the house in a very timely manner to take the necessary measurements and to provide quote options. No pressure — unlike those companies you hear about on the radio whose names are “hard to spell” — just good, honest information at fair and reasonable prices. Extremely nice guy and very knowledgeable. When the time came, Charles also installed our new water softener and did a fantastic job. Trent and Brad, our A/C installation team, were awesome as well. Personable, informative and very respectful of my family’s space during this season’s “work-from-home” environment. I was floored with their service as well as their attention to detail during the clean-up process. From start-to-finish, a full 5-star rating. I’m a new customer, but will never go anywhere else for my plumbing or air conditioning needs.

Rebecca Felipe

2 months ago

We had plumbing issues and Alex did a good job. Highly recommended.

Elizabeth Fish

4 years ago

Brian called 20 minutes before arriving, and I also received a photo of who would be arriving for service from Plumb Smart, which put my mind at ease knowing who would be in my home.Brian was very professional, explained everything he was doing, making suggestions and listening to my concerns and needs regarding the work he was doing for me.I am extremely happy with the service, and I will be using Plumb Smart again, as well as recommending them to friends!

Dennis Pelley

11 months ago

Excellent communication, organization and friendly service from beginning to end. Kale, the service person worked hard to meet our needs. Thank you!

GK Obe-Pai

10 months ago

Responsive company! Michael was awesome - helpful…Explained the process. Will use them in the future if needed.

Andy Wirick

3 months ago

I booked an appointment with plumbsmart for a tune up on my AC units several weeks ago. 4 days before my appointment they call me to tell me they will have to cancel my appointment because they had too many “high priority” calls they had to take care of and wouldn’t have time for mine. I explained that I had taken the day off work for this appointment and it was too for me to be added back on the schedule so I would now have to lose a day of pay. He apologized and offered to schedule me over 3 weeks out. He said he had a list of people he had to reschedule. If I had known they would do this I would have booked with a different company. You should warn your customers when they book that there is a possibility that they will get bumped for a “high priority” call and let us decide if we want to risk it. Let this be a warning that if you schedule routine maintenance with them, they will bump you if something better comes up - aka - a call that will be more profitable for them. It’s a shame this company doesn’t treat all of its customers as “high priority” customers. I have a total lack of respect for companies that play these games.

Toni McGrath

3 years ago

They were wonderful to work with. They came out quickly. Brian was our technician. He diagnosed the problem and told us what we did and did not have to actually do. Got the parts he needed and our problem was resolved by noon the same day. I was having difficulty resetting my water filter on my fridge and he took care of that for me and changed my filter. He went way and beyond his service orders. Thank you PlumSmart. Once again exceptional service. I had then replace my water heater last year. Same great service. I highly recommend them. Fair prices too.

Katherine Herring

4 years ago

Justin was great and very knowledgeable and explained my options to me thoroughly. He was also able to provide a temporary fix to my problem as I make my decision! Awesome customer service.

Paul Ludwick

a week ago

PlumbSmart was referred to me by a member at my gym. I needed a garbage disposal replaced. I called them at 9:00 a.m. this morning. A few minutes before noon Darrell was walking out the door. Disposal was in, tested and cleaned up. He arrived early, gave me a decent bid, had a disposal with him, installed it, tested it about ten times, showed the finished product and was done. I was astonished.

Steve Bolton

2 years ago

The plumber was polite and clean. H explained to me how he would repair the the handle in my shower. The screw inside the cartridge was broken so the water would not turn off so I had to go outside and turn off the water. He was able to remove the cartridge compared to opening up wall behind my shower. He saved me a lot of money. I have used them several times over the past eight years and would recommend them for any plumbing repairs.

Ginny Dietzman

2 years ago

Brandon from Plumb Smart was my technician. He quickly diagnosed my hotwater heater and made suggestions. He was very knowledgeable and confident. I definitely will call Plumb Smart for any heating/ac plumbing services I will need.

Ramon Quan

11 months ago

Tech showed up on time, was very courteous and friendly. Listened to our concerns and immediately said he would do his best to help. Nothing sounds better when you’re in need. Many thanks for getting the job done right the first time. Our go to plumber from now on

me

5 years ago

I got new garbage disposal installed. Great customer service came earlier than the appointment time and pretty reasonable price. Extremely happy also got a quote for a new water softener great quote on that as well bc I already did 3 estimates and plumbsmart was the most reasonable price that I got for the entire system.

Darla Gonzales

3 years ago

Hernan did a great job. If I didn't know better, I would think no one was here. Everything was immaculate when he left. He even put all my stuff back under the sink for me. He didn't even say anything he just did it. Very good prices on both jobs. Hernan was very nice, considerate, personable and knowledgeable. We will use PlumbSmart for all our plumbing needs.

Vivian Rinella

2 weeks ago

Very professional and personable. Great job!!

Gary Frantz

3 months ago

Excellent quality installation and really professional technician. Highly recommend for plumbing needs.

john carroll

2 years ago

We hired PlumbSmart to come out and service our HVAC system. Micheal was on time was very personable and make suggestions without us feeling pressured in any way. His work was exemplary and we would happily recommend them to our friends and neighbours.

greg fahlman

3 years ago

Your tech cane to my house this morning and I am totally impressed with the service . John truly went the extra mile to trouble shoot the entire system . I would recommend highly and your company for any AC needs! You earned a customer todayGreg Fahlman

Stan Bush

2 years ago

The Plumbsmart AC service man was very professional and throughly examined my airconditioner. The problem was with a fuse. After correcting the fuse, he examined the system and found all ok. He did not attempt to sell me something I did not need. The total cost was very reasonable. I can now cool off and not worry about a system failure this summer.

Elizabeth Thornton

a year ago

I searched the internet to install an RO system and PlumbSmart was able to come the same day. Brian was able to install an RO system on the same day. He was professional and efficient.

Tiffany West

4 months ago

Keith was outstanding! He walked me through every detail and was very honest and thorough. I will definitely be using PlumbSmart in the future! They worked with me on pricing and making the best choices for my budget and future budget. Small local business, amazing customer service, excellent tradesmanship, could not ask for more!

Kip Hill

a month ago

Trevor has Ben to our home several times to help with inspections different plumbing problems. This last time was to install a garbage disposal. He also helped with a smaller issue in my moms bathroom which had not been scheduled. He has always been kind, courteous, knowledgeable, helpful and professional! A joy to work with. The scheduling team also does great work and are wonderful at communicating!

Debbie Olsen

4 weeks ago

Service guys Jeffrey and I think the other guys name was Trevor sorry if I have that wrong. Anyway they were both great! Professional, polite and very nice! Got our AC fixed the same day.
Thank you all at PlumbSmart!

Rick Launder

2 years ago

Gary and Steven came to my house and re-routed the main water line throughout my house via the attic and did a Fantastic job. I am totally pleased on what they did and how they did it. Very professional. They left me with a better system that will last for some 25 yrs. they were the guys you want to do a great job and leave a small footprint. Gary even cut, welded, and fixed my outside hose spicket with a brand new turn knob and I’m especially happy for that. Plumbsmart will be the only plumbing company I could recommend to anybody for what your looking for. Thx.

Charles Gooding

a week ago

Same day great service. We really needed this job done that day and they came through. Friendly, knowledgeable, and good clean up. Highly recommend.

susan turner

2 years ago

Plumbsmart installed a Trane HVAC system at my home. The technicians were respectful, knowledgeable, efficient, and did quality work. I am pleased with the entire experience Plumbsmart provided.....the exceptional quality of the product, the reasonable price, the timely scheduling, and the professionalism of each employee involved.

Greg Westerlund

3 years ago

My original call to PlumbSmart was quickly answered and had an appointment that day (later on in the afternoon). Repairman (Justin) came to our house right on time, i had informed him of my issue with the A/C. hHe went straight to work and quickly found the issue. very happy with the service and will recommend PlumbSmart to others looking for recommendations

Rahul Bhatt

9 months ago

Francisco is a Rock Star. He was on time and explained in detail what needs to be done before he started. I will be using Plumbsmart for all my plumbing needs.

Nicholas Zehrbach

6 years ago

These guys are great... Glenn did the plumbing work at my house - cleaned out a dirty arm and snaked the drain of a toilet from the roof... he showed up on time and got the work done quickly. I wouldn't say they are the cheapest but they are very fair priced for being licensed - they also didn't try to rip me off when on site like a lot of places do - they actually tried to save me money. Great company to work with, my business will be going back to them when I have another issue.

Dennis McLain

2 months ago

Did not use them because advertised one price and then almost tripled it when they arrived.

yolanda cavazos

2 months ago

They fixed my issue, with a reasonable price, I highly recommend…. Also, Chance is a very friendly Tech

Amy Adams

8 months ago

Thank you for the prompt and professional service! I use Plumb Smart for all my plumbing heating and cooling needs and find them to be very professional and honest in the work they do . Very trustworthy !

tee hoek

4 years ago

Our shutoff valves to our washing machine were broke in the open position. The first repair company that came to our home gave us an outrageous quote for the repair. We then called Plumb Smart and they came within an hour, no service call fee, and the quote was reasonably priced. We hired them. Josh did a great job replacing the valves and also looked at our water softner and water heater and gave us suggestions on maintaining them. Will definitely use Plumb Smart again.

Aimee Costa

3 years ago

I would highly recommend PlumbSmart for any pipe/shower/faucet replacements. They were extremely helpful in getting what I needed and did the work quickly and efficiently. Very friendly employees at every step of the way. Will be using them again for future services.

Gustav Speder

3 months ago

Travis and Julian were very professional,knowledgeable, courteous and respectful. They showed up on time. They installed a complete A/C system and removed the old one in just one day. Anyone thinking of having this done, I suggest they get an estimate from PlumbSmart first. The price was very affordable and the value was excellent compared to the other four estimates we received. They are a very reputable company and have done several condominiums in our complex.

Jan Phillis

3 months ago

Keith arrived on time. The installation was well done and in a timely manner. Keith was very professional, and easy to work with. We will be using PlumbSmart Plumbing and Heating again in the future.

Paul Hand

3 years ago

Once again PlumbSmart did an outstanding job! Charles was on time, courteous and friendly. He answered all of my questions and provided some tips to keep our AC system in good working order through the hot summer months. Highly rececommend PlumbSamrt for their excellent and price competitive service for all of our plumbing and AC system needs. High marks!

Isa Schram

5 months ago

Awesome service and great experience! Jeffrey was veryknowleadgeable, walked us through the issue with our toilet and gave us options. We ended up replacing our toilet but he did it all the next day. He was very friendly to the whole family and even to our dog.We definitely recommend PlumbSmart and Jeffrey!

Brett Kleese

a month ago

The Tech was unable to complete the work that I want it a result they did not charge me a dime I greatly appreciate That

Myke Tripp

7 months ago

After finishing another job, our technician, Jeremy provided an assessment on replacing our gas water heater and although he knew it would take him into late in the evening to complete the task. He took it on. He was very professional, and worked to a very high standard. we really appreciate his concern for our families needs. This makes a great organization. Thank you.

Tyler Sutton

3 years ago

For a new AC unit installation-Had issues at first, but long story short, ownership of fault has been taken and problems have been remedied quickly, efficiently, and with great care. This is my changed review.Matt, when he came to give me a quote, didn't give me any salesman-like bs like some others did when they came to quote me. He gave me options, discussed pros and cons and let me decide.Wayne, the owner, is a stand-up guy and clearly takes pride in good work and customer satisfaction.These guys were friendly when they came and did the job and at a very competitive price.Will be getting a new hot water heater from these guys soon enough!

Marianne Winchester

a month ago

Frank did a great job; very professional.

Paul Jimenez

2 years ago

Awesome workmanship !!! Really enjoyed having PlumbSmart employees diagnose & install our new A/C unit. Answered all my questions to my SATISFACTION !!! WELL RECOMMEND FOR THIER SERVICE...THANK YOU SO MUCH....PAUL & KRISTINE JIMENEZ !!!THANK YOU for your prompt service in installing our new water heater 👍 really appreciate doing business with you guys. ☺💯

James DeVries

4 months ago

Very courteous and professional installer!! Prompt and completely finished project!! Definitely recommend this company!!

john obinger

11 months ago

Great service and was here much earlier than expected and fixed in 30 minutes. We have a service contract with them and has been really worth it.

Steve Orr

3 months ago

Jeffery did a great job maintaining and repairing our AC units. I won’t call anyone other than these guys in the future.

paul samartgedes

2 years ago

Myself and two neighbors decided to have Plumbsmart install AC units in our homes. Mine was completed yesterday. The installers ( Trent and Nate ) were fantastic! Prompt, courteous, knowledgeable, respectful and hard working. They put in extra time trying to install my Ecobee only to determine it was defective. I would definitely recommend this company as I’m in business and count and rely on referrals. Extremely satisfied!

Mark P.

3 months ago

First off called at 5:30am and they answered my call listened to what I needed and they executed flawlessly. Service was on time and done extremely well. Explained everything to my wife and get it repaired and up and running. Terrific customer service will continue to use for all my heating and AC as well as plumbing needs.

Cory Pritchard

a month ago

He showed up quick, diagnosed the problem and replaced the bad part, I might be a bit jaded, cause it was hot as hell in my house, but , he replaced the part, and we have cold air...all I wanted

matt handel

a week ago

Called out due to AC not cooling and running for hours at a time. They recommended I replace the filters to a less thick kind. House definitely cooled faster but still will hit a temp and then stay stagnant while running ie middle of the night ran for a hour + straight with no adjustments made to temp. They came back on warranty for free and both times everything was working properly. The diagnostic price was unbelievably affordable and waived if any work was done.

Lizzie Diamond

a year ago

Great service and fair prices for an emergency on a late Monday night. Our plumber was professional and did a great job. Only complaint was communication with the dispatch team. We called in and didn't hear anything for about an hour. When we called to follow up they were right on it and got someone out to us ASAP. We will be using this company again for any plumbing needs.

Ed

a year ago

Very responsive, fast, and professional company. Their electronic communication is amazing, and what one should expect in today's digital world. Tony, the plumber who did the work, displayed superior knowledge, confidence, and good and friendly customer service. He got the job done with mastery and top notch skill; this company has in him a asset. Without hesitation I highly recommend this business based on a five-star-plus service and customer experience.

brian reed

4 years ago

My experience with PlumbSmart was awesome...they communicated multiple times via text and even included a picture of the technician (Charles) prior to his arrival. Charles diagnosed the problem with our tub faucet handle, explained how he was going to fix it but didn't have the parts on his truck and went to pick up the parts. He came back a short while later, finished the repair and showed me that both hot and cold faucet handles worked with no leaks. If/when we have plumbing issues again, I will definitely use PlumbSmart again.

Mark Lo

11 months ago

I used them today to replace kitchen Facuet, Garbage disposal, and two valves stop for Hot/Cold water. They didAmazing jobs and great prices. i can't believe i found this company on Craigslist. i've never heard this company before but i am sure glad i found them. Can't wait to uses them again. Customer for life!!!

Kristin Heffern

3 years ago

I phoned the company on Sunday and someone actually answered the phone. They said they would have someone out the next morning between 8am - 10am. They sent me a picture of my Technician and confirmed the time. Josh showed up on time assessed the situation and had my Water Heater delivered and installed by 2pm. He also referred me to a restoration company and had them at my house in under 90 minutes. I am so impressed by PlumbSmart Plumbing. I wish you had 10 stars because they deserve it. Fantastic, professional expedient service.

Clark Stahl

4 years ago

I called several local companies to handle the emergency replacement of our large water heater. PlumbSmart and Brandon in particular were exceptionally helpful, courteous, professional, and provided a very competitive price. We ended up choosing the same company that recently installed our A/C system only for the fact that they did a great job for us and we thought they deserved our loyalty. Had it not been for that fact, we assuredly would have chosen PlumbSmart. Well done guys.

Tina Farmer

3 months ago

Brain Garcia is an amazing plumber. Very highly recommend him and this company. Big job done at a great price.

Derrick Wilson

a week ago

Great experience, great installation crew. Professional and clean.

Kathy Schuler

2 months ago

Very good service, on time, very professional and competitive prices.
The installers were excellent. Highly recommended this company

Greg Z

3 years ago

The most enjoyable experience I have ever had with any plumber. The professional was clean, courteous, and gave me a great price! He wore protective gear. He was actually cleaner than my house! He was fast, courteous, and efficient. I asked a question about my water heater. Was told by another company I had to replace it because it would not drain. He took an extra few moments to show me the CORRECT way I can do it. He saved me $500-$600 with 2 minutes of advice. I recommend this company 100%!!My house is 20 years old and I've used a few different companies do work at my house over that time. I'll never call any other plumbing company again. You want a great, respectful, value oriented, and no stress experience with any plumbing issue? Call PlumbSmart!! I live in Power Ranch in Gilbert.

Brock Dustin

2 years ago

Thank you so much to Matt and his incredible team at PlumbSmart. Matt is a consummate professional who kept me in the loop throughout the entire process. I will always use PlumbSmart for all my plumbing, heating and air jobs in the future. Great job!

O Harris (olh21)

6 months ago

Seth was able to schedule me on a Saturday. He not only explained how the different components were supposed to work. He also took the time to explain any work before performing a repair. He made the entire HVAC experience smooth and street free.

Robin Cross

2 years ago

I called and got an appointment really fast for a free estimate. They sent me a text with a picture of the person who was coming. Very professional, explained all the work required and what they were to charge. Accepted the estimate and scheduled a time. Day of project, again got a text on who was coming to do the work. Halfway through manager stopped by to ensure it was getting done correctly. All guys involved were professional and did the work amazingly fast! They also answered all my questions about what they were doing and why. Definitely recommend for any future work.

Enoch A. Henderson

3 months ago

Everyone I interacted with was professional and courteous, and they did a great job with the small service that I requested for my 2 A/C units. The technician also went out of his way to offer some helpful advice, which was great. I will definitely be using this company in the future

Becky Batisto

a month ago

My tech was very prompt, clean, friendly and knowledgeable. This was the 2nd time I've used Plumb Smart and I will be using them again in the future

Bryce Krohmer

6 months ago

Kale did a great job, and he was very professional and informative. He unclogged our drain and to the time to explain what he was doing throughout the job.

Danny Lee

a year ago

Had a clog in bathroom. They were able to come out immediately same day. The technician, Jeremy, was fantastic. Very knowledgeable and completed the job quickly and cleanly. Will definitely use again for plumbing needs.

Curt Pudwill

7 months ago

Installer did a great job. Did his best to work with existing plumbing fixtures. Friendly guy, cleaned up when done. Would use him again for future needs.

Jose Barraza

4 years ago

It has been a great experience working with PlumbSmart. From the moment the first technician arrived to fix my AC, an ancient AC, to the moment I decided to replace it. Both individuals were highly qualified and rather polite. I’m glad PlumbSmart was the first company to call me back.

Sharon Buck

2 years ago

Jeremy did an excellent job. He replaced a sink, faucet and toilet. He was knowledgeable, polite, efficient, and thorough. He made sure everything worked well and that there were no leaks before he left. He left his work area neat when finished. He also installed a hot water heater a few months ago. I highly recommend him.

Matt Decker

3 months ago

Plumbsmart is always professional and polite. Excellent service once again!

Ethan Granger

4 years ago

I hired PlumbSmart to do an AC tune-up and I got an incomplete report of the tune-up. When I let them know I wanted more information, PlumbSmart responded with the most amazing service by coming back out to my house, going over each of my AC units in detail, explaining how to look for issues, and patiently answering all my questions some of which went beyond the scope of the tune-up. While not all the news about my system was good, I sure feel like I can make a more informed decision about my options. I'd feel comfortable using them in the future and I have already called them back for unrelated plumbing needs.

Stan Ashley

5 years ago

Scheduled an appointment for a second opinion expensive repair on an A.C. unit. Technician, Matt, arrived at the correct appointment time and proceeded to assess the A.C. unit. He was extremely knowledgeable, professional and courteous. After confirming the need for the original repair we discussed the replacement of the AC unit and Matt provided several options.....again providing knowledgeable professional information.

rosemary delpeschio

a month ago

New 4 ton Trane A/C and furnace installed yesterday. Great job.

Maryann Clark

4 years ago

Called PlumbSmart first thing this morning because our pilot light wouldn't stay on. They quickly sent out a technician, Matt, and the problem was identified and fixed soon afterI appreciate PlumbSmarts swiftness and customer service. Will definitely keep them in mind for any other issues we have.

Elaine Cook

a year ago

Plumb Smart has excellent customer service. I had an issue with my sink plunger which they had installed. They came back and put in a new, updated plunger with no cost to me.

Matthew Pope

3 weeks ago

Thomas was great. I appreciated the help and knowledge that was given.

Joe Juszak

4 months ago

Excellent experience. The techs were thoughtful and helpful and left a thoroughly clean installation.

Eileen Smith

2 months ago

Repaired toilet supply line. Chase and his associate were very friendly, courteous, knowledgeable and timely. I would highly recommend Chase and this company for any plumbing issues.

William Davis

6 years ago

The techs arrived on time were extremely knowledgeable, went right to work and explained what they were going to do at each step. I trusted them and will use them again and would not hesitate to refer them to friends and associates. Overall a nice comfortable experience

Michael Dunn

3 years ago

The services provided were extremely efficient and the price was EXCELLENT!! Good quality professional service that I would highly recommend to any friends, family, and more. My bathtub drain has been giving me fits for years so after trying to fix it myself many times I found PlumbSmart Plumbing online and they knocked it out of the part. Thank you!!!

Vicki Isom

3 years ago

John was our service tech. Seems to know his profession and answered our questions. He is so nice and polite. Has a great personality.You should keep him around.Sincerely,Dean and Vicki Isom

Thang Vo

4 years ago

James was fast and prompt and frankly did an outstanding job. Explained my leaking and whining problem that’s coming from my bath faucet. Worked fast and was very professional. Definitely a good company, would recommend and use again if needed.

Craig Adams

a year ago

Michael was very professional, polite,
Extremely thurow, and fair.... I had an old hvac system. That needs slot of love. He check out the entire system. And gave us every option

Christopher Duiven

3 years ago

John R is a professional with a broad knowledge base in AC & Heating and excellent trouble-shooting on tough jobs. I really appreciated the safety review of all the hardware and he identified some exhaust and furnace issues that needed to be addressed to avoid CO2 from spilling into the attic and not be exhausted appropriately. I can appreciate the attention to detail and level of quality by this company. John also spent the time to explain what was going on with my AC. This company has ethics. Highly recommend.

Sarah Aguirre

a year ago

This is the 3rd time I've gone through Plumbsmart for my ongoing plumbing projects. Matthew gave me a fair estimate and was very comforting while explaining the scope of the work. He definitely calmed the anxiety that was naturally building from being a first major remodle project.The 2 plumbes that did the work were professional and courteous. They made sure to give me updates and explained what they did at the end.While this project was more than I was hoping to spend- I feel very confident that my plumbing is up to date and will last for years to come!

Shar Roberts

a year ago

5+++ stars. Excellent service. I called them 1st, then cancelled because I found a cheaper price (Reddi Services). The person who came out did not want to go onto the roof, started naming different prices to do the service (than the one quoted), Very unprofessional. I sent him on his way and called back PlumbSmart. They sent someone out (from Mesa to Glendale) the next day. I think his name was Mike. Oh my gosh, very professional, polite and a hard worker, went the extra mile. Had no problem pulling out his ladder and getting on the roof. He did an amazing job. I will call them back for whenever my air conditioner needs service. I will recommend and I will even try them for any plumbing issues that may arise. Good going PlumbSmart. Its hard to find such quality HONEST service these days, it seems.

Janet Baker

5 months ago

Complete and utter incompetence on every level. Spent $6,700 on a new air handler. Ten months later issues have not been satisfactorily resolved. Air filters of any size will not fit properly into this unit. Service technicians do nothing useful. I wish I had never heard of PlumbDumb. I hope there is a special circle of hell for companies like this.

Ron Pote

3 years ago

Charles is a very good plumber. He looked at my situation and explained exactly what he could and the price. Got to work right away And was done quickly and he left where he worked immaculate. Great job all around!

Brenda Stecker

4 months ago

Had unit installed last year the initial crew was young and had to have a follow up with an experience tech they topped off the Freon. this year during inspection the Freon was low again suggest that there is definitely a leak and we’ll see if they are going to stand behind that next year when they check it again

Jerry Jackson

2 years ago

Let me start off by saying the product seems perfectly fine. I have had no issues with the water softener or the RO system we had installed. The problem has been in communication. I was not home when I had my systems installed so I called to have someone just explain the maintenance procedures and upkeep. It has been a full month of calling every week, recently a couple times a week, and not one person has reached out to me over something this simple. What's sad is when I call, the operator (who ever takes the calls) reads my notes for every single time that I've called. The reason I have given them a 2 star rating is because they have a a short warranty in regard to leaks. If I or you actually have a problem that needed to be addressed quickly, it's clear they would not respond in a reasonable time. I consider a month more than reasonable. Honestly, it might be a little wiser, if seeking these services, to go with a company that shows a little more pride in their communication.Edit: I did get in communication with plumbsmart. They had someone come out and address my concerns. I have changed my initial rating of 2 stars to 4 stars.

Amy Evans

4 years ago

We were getting close to the closing date on our house sale and had a plumbing issue we were dreading. I called PlumbSmart on a Saturday thinking it would be Monday at the earliest for an estimate and maybe mid-week for a repair. 20 minutes late Brian was at my door. Within 5 minutes I had an estimate that was half of what my previous estimate from another company was and he didn't have to tear out my tile like the other guy wanted to do. In less that an hour from my first phone call to completion I had a professionally installed toilet flange and everything was cleaned up. In fact, the previous quick fix took longer than it took Brian to do it right! Brian was polite, knowledgeable, friendly and right down to business. PlumbSmart is my new go-to plumber! Thanks guys!

Millerz Magic

9 months ago

Quick response in an urgent situation. My husband is very pleased with the service! We will use your company in the future and will gladly recommend you to family and friends!! Thank you ♥️

Equinox226

a year ago

Craigslist add states $49 drain cleaning. Tech shows up & says it’s $250. The $49 cleaning only covers cleaning hair from the trap.Add states $99 camera inspection, tech says it’s $200 and can’t do it until 3 days later.Bait & switch is what this outfit is about. Avoid!Your customer service person explained nothing. Your tech agreed that your bait & switch tactics are BS & put him on the spot. Tech is an honest man, the company not so much.Your reply is as dishonest as your Craigslist add. If your serious about refunding my money just tear up the check.

T Sanchez

2 years ago

Brian was wonderful, explained everything as he was doing things, taught me things along the way, was kind and professional the entire time. Each time Plumbsmart comes out to the house there is a new guy, but Brian by far has been the best. :)

Mac McMillan

2 months ago

Chance the technician was very professional and let me know what he was doing all through out the tune up on my A/C’s. All work was done with great care and professionalism. Well done Chance!!

Michael Fiorino

3 months ago

Techs came out to give me a quote and they explained everything that would be done. Everyone from start to finish was professional and on time. I feel like the techs that installed my system were knowledgeable and like what they do. I’m happy so far with my new system, thank you.

Mike Montano

2 months ago

It was nice to have a plumber come to the house that didn’t pressure you. No up sales, just a conversation about how to resolve issue. Took the time to explain problem and worked to resolve it. In the end he was able to repair shower valve saving us hundreds. Great Company.

Pamela Crenshaw

11 months ago

The employees were all very respectful and nice, but a year later our air conditioner is still not working properly. We were told by their “comfort consultants” that our new system was compatible with our existing damper system. The last visit we had from a technician was June 13. He worked diligently to make our system work but, in the end, told us that the zone board needed to replaced because it was not giving voltage to the dampers. He did a temporary fix by setting the dampers to be open all the time. Now our phone calls are not being returned. My husband called on 7/18, 7/26, 8/1, and 8/5. Finally, we were sent an email on 8/5, we did not get the courtesy of a phone call. PlumbSmart’s email asked for more money because they are now saying the damper system is not compatibility with the air conditioner and the zone board is on back order with no ETA on when it will arrive. They did not reply to our email asking if they will be out to replace the warranty part. We don’t know if that is contingent upon us giving them another $2,000. Meanwhile, the part of our home that we don’t use is cool whereas the great room is not, so we now have floor fans to move the air to the appropriate place.

Lynda Ellickson

4 years ago

Brian did an excellent job repairing the leak on my garbage disposal. He was polite, professional & thorough in his work & explained what the problem was. I highly recommend Brian & Plumbsmart for any plumbing or electrical work you need done. Lynda E.

Vana foster

4 years ago

This company is a lifesaver. They came out same day when they said they would and replaced my water heater same day. I truly appreciate their promptness and professional attitude. I'd easily recommend them to a friend or family member.

Ralph Homan

4 months ago

Quick response fair price great work. Came referred by neighbors. Glad I called them

Jillian Farland

4 years ago

We had a great experience all around with PlumbSmart who just installed a mini split and swamp cooler in our home. Based on quotes from other companies (ie George Brazil) this was the most affordable company, plus they didn't try to upsell a larger unit for a space that didn't require much to cool it down as others had done. Special shout out to Mike & Conlin for their professionalism as well as patience with my request for thermostat placement that was extra challenging but more conspicuous. Finally, their dispatch was really easy to get ahold of and was communicative through the entire process. Highly recommend!

gretchen Rebold

a year ago

The plumbers that came to my house were awesome. They were very personable and I really enjoyed their banter. They answered all of my questions and let me know I didn't have a leak in my wall but the caulking on the shower door needed attention. They installed 2 new faucets and did a great job. Brian even came to my rescuewhen he saw me struggling with the bathroom trim. Will definitely use Plumbsmart again in the future.

Leo Chav

3 weeks ago

My AC stopped working on the hottest day of the year even though I had the unit serviced a few months earlier. Ramiro showed up earlier than expected and found the stubborn problem. My AC is blowing cold air again. 🙏

B Bobby Ramirez

3 weeks ago

Great prompt service. Service tech knew what he was doing, promptly identified the problem and fixed the plumbing issue.

Palmer Henderson

4 months ago

I had a garbage disposal replaced. The cost was a rip off. I will never use this company again.

shannon mayo

a year ago

Keith was very professional and showed step by step of his process and work. He gave good recommendations. I will use them again.

Tyler Goodrich

a month ago

AC went down on a hot day. I called in and technician was at my house within an hour. Jeffery diagnosed the problem and fixed it quickly and provided ample explanation. Oddly the part that was installed was faulty and broke that same night. I called and the technician came right out and replaced it quickly no charge. Price was very reasonable and excellent service. I know my unit is old and will need replaced soon but there were no sales pitches. Will definitely use this company for future needs.

Dennis Holland

3 years ago

Reprising my last review. Had them back out again today and Hernan was my tech. This guy is also a rockstar! Did in 3 hours what it would have taken me 3 days. These are my go-to-guys from now on when I have a plumbing need. Thanks for everything.They came out first thing in the morning and got the job done. James was very professional and clean in taking care of business. I was impressed with the huge mat placed over the floor in the bathroom prior to starting the work. Thanks James for the hard work. I look forward to requesting James again when we do some remodeling in the 2nd bathroom and kitchen.

Tom Templeton

10 months ago

Jeremy was Fantastic and very knowledgeable. Service was exceptional and I will be using Plumsmart for all my Heating/Air
Conditioning and Plumbing service in the future. Inside personal we’re also exceptional with great follow up.

Konrad Dixon

4 months ago

We had a water softener installed. The service from Jeremy was excellent, the job was done professionally and in a timely manner. He communicated with us throughout the process as well as answering all questions. We would definitely recommend him and and PlumbSmart to anyone who ask.

Tracey Devine

2 years ago

They scheduled me between 4 & 6pm. I got a call from them about an hr after I made the appointment. They had a service person in the area & wanted to know if they could come soon. That worked perfect! The plumber Jeremy came. He was professional & courteous. He repaired my pipe that had a leak that was leaking inside my wall. He was in and out of here within about 2 hrs. No more leaking pipe. At a reasonable price. Plus he liked my dogs! Big bonus! Would definitely use them again. Glad I called.

Gail Heiberger

3 years ago

Sebastian did an all around terrific job. From the time of the estimate when he explained the job and the estimates to the actual replacement of my toilet. I would highly recommend PlumbSmart and will use them for any future plumbing needs.

Jan Norway

6 years ago

We had a long list of plumbing chores in addition to installing a new RO system and Charlie addressed each item, explained what was needed and pricing along with his recommendation. He was thorough, very knowledgeable and skilled. He was also friendly and patient! Thank you, great experience.

Ashley Rankin

a year ago

I had a leak that was getting progressively worse and PlumbSmart was able to get someone to my house that afternoon to fix it. I was on a meeting at the time and the plumber was accommodating and flexible as I quietly explained the situation. Really appreciate you guys!

Rockstar

2 months ago

We contacted PlumbSmart to have an estimate for a repair/replacement of our HVAC system. Their response was fast and arrived the next day. We chose them over their competitors because they could perform the work quickly and the cost was better than the rest. We encountered one small issue with the furnace replacement due to a wiring code issue but the company caught the issue during the pre-installation and was quickly resolved. Trent and the installation team were very efficient, professional and left our home as clean as it was beforehand. They're very deserving of their 5 star customer service and stand behind it.

Angel Morales

3 years ago

We had PlumbSmart's HVAC team install a new Trane unit for us. The office staff, lead technician, and the install crew were all exceptional. All of my questions and concerns were handled right away. The overall experience was a perfect 10! I would highly recommend them!!

David Jeffers

a year ago

Excellent experience. Keith was the definition of a professional craftsman. Work was done efficiently and without disruption to my household. Thank you.

Ren B

5 days ago

My technician Derek was professional, courteous and got the job done in a timely manner.

Molly Schloderback

2 months ago

Plumb Smart was very professional & honest with pricing. I would recommend to others for sure.

Mark Wilken

3 years ago

Quick response was made to my online inquiry. Received a call to setup a scheduled onsite estimate. Ended up having services done and it could not have gone smoother. Excellent services from Matt who kept me informed throughout. Would recommend PlumbSmart and will use them again definitely.

TIM JOHNSTON

10 months ago

Brian did an excellent job! I like the way they keep you posted on arrival times. They turned the project very quickly

Betty Ann Raymond

a year ago

I needed to replace my old electric hot water heater. Matthew came out and discussed we discussed my needs, he gave me a recommendation and quote. He was professional, knowledgeable and very personable. I decided to make the purchase and called the Co.regarding the estimate. They promptly transferred me to their installation department to schedule. They were very courteous and scheduled my installation at the earliest time available. When it came time for it to be installed there was a problem that the Model I purchased is no longer being made. They called me and explained my options and I agreed with their recommendation and they immediately sent Mike out to install it. I was not home but my husband said our installer Mike was prompt, courteous, efficient and worked hard to complete the job.

Dan Jovicevic

11 months ago

PlumbSmart is the greatest plumbing, heating and air company in the valley. They have honest pricing and spectacular service, and fantastics communication. Matthew Morales was the best! He made the process seamless with 0 stress!

Megan Rubino

3 years ago

Our water heater was leaking last night and after calling the two plumbers I use they unfortunately were not available. I called Plumbsmart and a tech came over in less then 15 minutes. And he was willing to put in a new water heater last night after 6 pm. He ended up coming back this morning and it only took him an 1 1/2 to install and take the old one out! My technician was Brian and we are so thankful for him!!! This company was so reliable and efficient. I am so glad I found them! Great job Brian! And he was great with my kid 😀!Thank you!!

F Serrano

5 years ago

Called for service for one of my community rental and I was told that they don't do billing unless they already did 1 or 2 service calls. My company owns over 364 properties in United States 13 alone in AZ which could generate more business meaning more $$$ for Plumbsmart. We have corporate accounts with other subcontractors and none of them ever complained about not being paid on time by the accounting department. PlumbSmart, you can remove the Smart part of your name. Took my business to someone else that without hesitation is coming to conduct repairs and then send us the bill.

Ellen Burke

8 months ago

Excellent service, Kale was friendly, courteous, honest, it was a pleasure to meet him. Thank you.

Lynnard

2 years ago

Sebastian, the tech was very thorough in explaining toilet issues. Very polite, knowledgeable, and patient with my questions. Matthew, the scheduler was awesome too and was professional and thorough in answering my questions as well. Would definitely recommend using Plumbsmart for your plumbing needs. Pricing is reasonable too. 👍

Shelly Adams

5 months ago

Just want to say thank you to Plumbsmart for being so great! A special thank you to Alex who took the time to educate my tenant and not replace something that didn't need to be. I would highly recommend this company to anybody!!

John Westerfield

2 years ago

Brandon just finished installing new RO water tank, membrane & filters. I have used Plumb Smart for several jobs, water heater, water softener, & toilet. All your guys have been good, but Brandon was EXCEPTIONAL! I am 74 years old. I do not believe I have ever met a more customer-centric individual in my life.

Kathleen Lane

4 years ago

Very good service. On time. Up front rate quotes were reasonable. They diagnosed a water heater problem as part of the same service call and it was fixed quickly. I'll use them again no question.

WILYxWOLF

2 years ago

Recent home inspection pointed out some problems related to our water heater and some other things. Jeremy from PlumbSmart came out the next day, went through the problem points from the inspection and repaired what was needed with a personable and professional attitude. Great service. Appreciate it!

Gabe Rodriguez

a week ago

Provided professional service at a reasonable price.

Man Mansterson

4 years ago

Excellent customer service. Very professional company. They show up on time, email you confirmation and text you a photo of the worker so you know what to expect. Prices were fair, they got the job done quick. I'm pretty happy with this Plumbing experience. This company is doing things right.

Mike Leslie

3 years ago

Easy, affordable, and fast service. At my home 2 hours after the call, A/c Tune Up and leak repair finished 4 hours after the call. The technician John was great, and explained and educated me about the issues and future problem prevention. A+ Company!

tom k

4 years ago

PlumbSmart and tech Brian Garcia did a great job at a fair price. I have used a lot of plumbers over the years, this company at top of list. Check out the other reviews—all satisfied clients.

David She

3 years ago

This is the 3rd. time I have used PlumbSmart for various plumbing issues, from installing new toilets, bathroom & kitchen faucets, water heater problems to water purifiers. I have Josh come to every call. He is the only plumber I will allow in my home. He ALWAYS has gone over & above to make sure he does the job right & I’ve never had to call back with any issues. When I call to make my appointments, Hunter has always been helpful & when my water heater went out, had Josh on site within an hour ! This is a remarkable company. I am retired, live in a retirement community & I will post the great service on our electronic bulletin board. Thanks again Josh & Hunter !!

Marianne Levin

3 months ago

I was notified when the plumber was on his way. The plumber was right on time and cleared my sluggish drain quickly in a few minutes. The cost of the visit was just $49 and I couldn't have been happier. No fleecing. No fuss.

Wally Beaver

3 years ago

Brian Garcia was the plumbing professional that came to my home and he did an outstanding and thorough job. I would recommend highly. Answered my questions and took the time to do the repairs right the first time. Did not cut corners.

Jeff Agnew

a year ago

The tech was on time, fully vaccinated, pleasant and efficient. He changed the garburator quickly and cleaned up everything. He was in and out in 30 minutes. First class all around.

Carolyn Keller

2 months ago

Jeffrey was on time, friendly and approachable, informative, and most importantly honest! He explained what needed repaired and gave us great advice on how to fix the repair to save us a lot of money and taught us what to look for in the future to help prevent issues and to help maintain the life span on our AC unit. This is what Integrity Service looks like! Thank you PlumbSmart

Allen Smith

2 months ago

Outstanding across the board. You went above and beyond. Thank you PlumbSmart.

Nicole Garcia

2 years ago

Absolutely LOVE this company! We have used them now for two homes and we wouldn’t use anybody else. They are extremely professional, friendly and knowledgeable. They give you a really good idea of what is happening in your home.Matthew Born is a wonderful technician for this company. He truly does an amazing job and has the best follow up I’ve ever experienced in this line of work. He really deserves a great deal of recognition as he has made such an impression on our family. We hope for him to be promoted to a supervisor role to help other technicians learn the way of how PlumbSmart should operate with every client like ourselves. We are very thankful for Matt! Thank you for your amazing work and thoroughness, we surely appreciate it!

gail klingensmith

a year ago

My technician Robert showed up on time (early actually), quickly diagnosed and repaired the problem. He was efficient, friendly and had us cooling in no time. I would definitely recommend their AC service

Lulu Flores

a year ago

Jordan did an excellent job reattached the a/c duct under my house. He was very friendly, professional and knowledgeable.
Thanks again. I would recommend him, and your company to anyone. LuLu Flores

ro jar

a year ago

Michael came out to do maintenance on my mini split ductless heat pump with two air handlers. He was on time, professional, courteous, and knowledgeable. He explained everything to me and I now have more information on helping keep the system performing better. This is the 2nd time I have used them and will continue. I also have a maintenance agreement for next year . If you need service or want a maintenance schedule see this company. I highly recommend them.

Karen Mihlfeld

a month ago

Everyone was courteous, helpful and professional. Chance provided excellent service. I will definitely use this company again.

Taylor Eppers

a year ago

Mike did an incredible job. So helpful and informative. A really nice person and knows his stuff. Highly recommend!

Jessica Hermenau

a week ago

PlumbSmart installed a RO system and water softener in my house about two years ago. I had some issues with one of our toilets and the company I used suggested that I call the company that installed the system. I called PlumbSmart, they were super responsive to diagnose the problem. They had a replacement out to my house within one week. They have tested everything and went the extra mile to install a device on the system that monitors the pressure. I would recommend Matt and Trenton any day... very professional and responsive to your needs. They will get my business in the future.

Rachel Straube

4 years ago

I have used these guys twice now the first time my grandson flushed something down the toilet and Brandon came out to fix it they were able to get to my house quickly and he did a very good job explained everything to me clearly before and during the job and made everything was clean and working well before he left. When I bought a smart thermostat I called them a second time and requested Brandon and got the same great service. Both times the price was given to before the work was started and was what I felt was a good deal. I will always call plumb smart for any plumbing or heating/cooling work that I need done from now on.I know I can count on them to do a good job at fair price and that is hard to find these days. I would give more stars if I could.Thank you Brandon for doing a great job.

Elizabeth Milano

4 years ago

A class act! They have fixed two separate issues for me - I work two jobs and I am a single mom, they handled everything via email/phone (even payment). If you are worried abut going to a plumber for work because they hold all the cards and know everything and you don't - that is NOT a worry with this company! Honest, reliable, A1 - if I could give 10 stars I would! Thanks once again Robert! A great job!!!

jackie scott

2 years ago

I have used PlumbSmart on two recent occasions.
The level of professionalism and attention to detail goes a long way. The service men are knowledgeable and friendly and DO NOT come in trying to upswell you on things you don’t need. Thanks Jeremy for making it happen on the spot!

Jamie Walthers

3 weeks ago

My AC stopped cooling and temp kept increasing, so I called Plumbsmart and they were able to come out the very next day, very professional and super nice. Very knowledgeable, would highly recommend, Thank you so much Jeffrey, will be seeing you guys in the fall..

Connie Koepke

3 years ago

John was very prompt informative and friendly. He took pics of our ac/heater unit and showed me the problem prior to fixing it. Once he got the ok he went and gathered the parts and fixed the unit. He made a few suggestions as to what else may need to be done in the near future however he was not pushy about it just informative. We have used PlumbSmart before and would highly recommend them. Oh yeah and I felt for what they did they were very reasonable.

Carmel Courtright

2 years ago

Jake was on time and made sure he gave me a 30 minute notice. Figured out the problem right away and gave me the price before he started. Did a great job, efficiently and left everything cleaned up. I can always count in Plumb Smart!
Carmel

david tonniges

3 months ago

Eric did a great job diagnosing and repairing my A/C unit. It is now freezing in my home!

Francois Lazar

2 years ago

David Somers did an incredible job fixing our plumbing repairs. He went above and beyond our expectations. We had him install a new supply line and correct a slope issue on our water heater. He also took care of a dishwasher drainage issue for us at no additional cost. I would recommend David and PlumbStart to anyone. They’re fast and fair price is unmatched. Thanks again!!

Jennifer Sarina

4 years ago

PlumbSmart exceeded my expectations. It was out first time using them. The employees were friendly and worked with our schedule and in the heat. We have 2 loud rambunctious babies and they did not mind the noise. They were quick to come out after our assessment and beat all the other quotes. Unfortunately the job took longer than expected due to obstacles on our end but they were in good spirits and polite about the situation. We most defidently recommend them. Thank you PlumbSmart.

Vyoletheart Really

5 years ago

Collin from PlumbSmart Plumbing Heating and Air Conditioning, came out to my home today and fixed pipe a leak. He was very professional and informative. The cost was reasonable. He explained what he would be doing and the cost. He even took pics for me to see because I asked him to show me what he would be fixing. That was really nice of him. I would recommend PlumbSmart Plumbing Heating and Air Conditioning to anyone needing a professional job completed. Thank you! Geneva B.

Fadi Nabaty

3 years ago

PlumbSmart did a great job on my property in Mesa. I called them to get a free estimate for re-piping the hot water system. Service Manager Gary Kelliher showed up and he walked me through the house and explained how the layout of the new piping from water heater in the garage.He also assured me that it will be done in one day. They have to run the piping in the attic and down in the wall in four locations, and I was amazed of the nice and neat cut in my walls. Gary came back the very next day and inspected the job.To summarize, they are very professional, on time, fair and reasonably priced.

Frantz Beasley

3 years ago

This is the second time I've called on PlumbSmart to take care of my plumbing needs and I haven't been disappointed. Extremely professional, responsive and knowledgeable. I also like that they don't try to oversell me on things I don't need. Trustworthy. They'll always get my business.

Mama Bear

2 years ago

After getting several estimates, PlumbSmart was by far the most cost effective. However, they did not reply to a follow up call after my estimate. When I reached the plumbing supervisor, he gave me a higher estimate. He did agree to honor the original estimate, and apologized for the miscommunication, so I decided to give them a try. They showed up on time and did the work quickly. But the plumber used a connector on the RO system that I had told him was leaking, and my kitchen cabinet was flooded shortly after he left. He did return within 2 hours to correct the problem. They did try hard to do the right thing, but should have done it right the first time. Would not use them again.

Gary Green

2 months ago

Company had given me a quote on another job I wanted done on my a/c. Called them a week later to do the work. Technician Thomas showed up again and finished the job in less than 30 minutes for 1/3 the estimate from another contractor. Outstanding company and will continue to have them handle my plumbing and hvac requirements.

Santi C

4 years ago

Outstanding service! I called for an estimate and they quickly added me to their schedule. When the plumber (James Spears) arrived for the walk through and estimate, he was very professional. listened to my idea and provided the best solution. PlumbSmart was able to start the very next day on my laundry room relocation project. James and a second plumber Marco V did exceptional work . They did a weeks worth of work in two days, their attention to detail and hard work represented the company well. I will for sure recommend this company to family and friends. We are now ready to use our new laundry room thanks to the plumbsmart team.

Kenneth Tants

2 months ago

I had a issue with my toilet leaking. Darrell replaced a wax ring that was compromised. Very happy with the service Plump smart and Darrell provided.

Hector Roman

4 years ago

Awesome plumbers, great prices!!! The Technician by the name of Charles was amazing! Very professional and knowledgeable! I didn’t get no BS from him. Great job Charles. Got a customer for life !!

Timothy Johnson

4 years ago

Thank you! Sebastian was very friendly and professional! Sebastian did an amazing job and gave us many great options for future work needed. I would refer him and PlumSmart to any and everyone! Great job, you deserve a raise Sebastian!

Shilleah Slaiter

2 years ago

Originally we had a plumber come out because our main sewer line was backed up and it was affecting every sink, toilet, and bath in the whole house. It was our 4 yr old's birthday party, and we couldn't use any single thing in the house.We had someone else come out and they said it was going to be $3400 and that they needed to dig up our bush to find our cleanout drain in the yard and it would take 10 hrs of labor. We couldn't afford anything like that whatsoever. We ended up finding someone who was able to fix it for $300 through our guest toilet, but still couldn't find the cleanout drains.Lindsey reached out to me through the Nextdoor App and offered to find them for us for any future issues. They came out yesterday afternoon and found the cleanout drain buried a couple feet underground on the outside of our house.The service they provided was top notch. There is no way we would've ever been able to find the cleanout drains on our own. They were so knowledgeable and friendly, I genuinely thought we would never be able to find the cleanout, but they were able to. They even left a little flag so that in the future we will know right where to dig the cleanout drain up.Honestly, I couldn't thank Lindsey and Peerless Plumbing Company enough. I will absolutely recommend them to everyone in need of a plumber, and 100% will use them for every plumbing issue I have in the future.10 out of 10 company and 10 out of 10 service and professionalism. So very thankful for them!

Sandra Cordova

3 years ago

Needed help with a kitchen sink clog and pipe replacement. Plumber arrived an hour early and he took care of everything in under an hour. Very quick, clean and professional. Highly recommend.

Eric Marmont

a year ago

I switched to PlumbSmart just over two years ago. Every visit was done by a friendly professional service pro. No attempts to sell unneeded services. Just happy I found this company.

Regina Ortega

9 months ago

This team always delivers! Fast, friendly and fair. They are my ONLY call when I need plumbing repairs.

Jonnie Chou

a year ago

I needed an emergency pipe repair and Darrell came out on a Sunday. He was very professional, efficient, and knowledgeable. Great service and would definitely use them again.

Donna Scalfani

3 months ago

Your plumber was on time, he was kind, considerate and answered all my questions. He showed me what he replaced and why! The price is great!
PlumbSmart you have a customer.
Thanks.

Esther Hasz

4 years ago

Shade was excellent! He was very knowledgeable, and super reasonable and showed up when he was supposed to. I will definitely use this company again for any future plumbing needs and certainly request Shade. Thank you PlumbSmart!

MARTIN MENTER

4 years ago

Vicente came out right on time, was very professional and wouldn’t stop until he was successful. We had used 4 gallons of drain cleaner at our commercial establishment over the last few months with very little success. After Vicente was done it works like brand new for a fair price. I would recommend Plumbsmart to anyone, especially Vicente!!

Terrie Greene

a year ago

We’ve worked with PlumbSmart on several occasions. Recently, our 2nd AC unit went out and PlumbSmart was by far the lowest priced and offer the 5-ton Tran unit we wanted. The install team was Tech- Samuel and Lead-Michael. These two guys worked all day to remove our 24 year old unit from the attic that was I’m sure 115 degrees, to do the install of our new one. They were very polite and professional. They worked hard all day and didn’t leave until the house was cool again. They were very determined to cleanup everything before they left, even vacuum and sweep the stairs for me. I would recommend PlumbSmart anytime, especially Michael & Samuel. I’ve requested to have them come again anytime we need something done because they were so personable and eager to do the job right! I love working with this company and I’m sure you will to.

David

2 months ago

Showed up earlier than expected, and resolved issue quickly!! Much appreciated!!!!

Moises Rosales

a week ago

I used the Plumbing and HVAC services and was very satisfied with the quality work and prompt service.I don't normally give 5 stars but these guys earned it in my book.Thanks for doing me right and fixing me up. I've already been recommending you guys to family and friends

Terry Johnston-Sheptow

2 years ago

James came out to disconnect all of our plumbing since we were putting in new kitchen cabinets sinks and Faucets then returned the next day to reconnect all and replaced all of the angle stops. Excellent job I would recommend this company. They were on time, on budget and very professional

M H

a year ago

David, our technician, did a great job. We had a old water softener pipe in our backyard, installed under a sub panel. It was no longer in use and needed to be removed. I'm glad I did not try to saw the pipe off. It was still connected to the main water line. He arrived on time and completed the job quickly. The price was right. We are looking forward to using PlumbSmart in the future.

Karen Koskniemi

3 months ago

Yet another phenomenonal visit, this time installing our garbage disposal. You will ALWAYS be who we call for plumbing services! AND fixing our sink as well! Amazing work!

Smiley James

a year ago

AC unit went out in the garage. Plumb Smart had the best price and great reviews so I went with them. They installed the unit the next day and Mike and his helper did a fantastic job. Answered all my questions and gave me a tutorial on the thermostat when he was all done. Cleaned up too.

Paula Smith

2 years ago

I was very impressed with how quickly they were able to complete the work. They were able to access and give me a fair price beforehand. Sebastian had the job done faster than I expected and he was so helpful. I would recommend this company to anyone. Professional and personable

Tori

a month ago

Getting A/C fixed in the middle of the summer is never fun.. and always expensive! This company was very reasonable with pricing. Chance was great, respectful of the house and very timely! I will definitely be using this company in the future :)

Bill Knaack

4 years ago

Installer was a little late in getting here, left the job a little messy, but very hard worker and congenital. Installation went very well. Follow up work was amazing, Gary is terrific. Over all experience was very good.
Highly recommend PlumbSmart.

Robert Perry

2 years ago

I have never been so impressed by a plumbing service. From my first call to them I could tell that something was different. The people on the phone were courteous, professional and responsive. On the day of the appointment Gary called to let me know he would arrive in 20 minutes and he did. Gary assessed my needs and then blew me away with a relatively simple fix to a problem other plumbers had told me would need a much more expensive solution. Gary was highly professional and carried out the work with fantastic results. I strongly recommend PlumbSmart and Gary!

D K

3 months ago

Michael was 30 mins early, which was fine. He was knowledgeable and able to take care of all my part replacement on the spot. I have an old system that needs to last another season or two. He gave me 3 different options from most likely to fail. Not pushy, very friendly.Very pleased I called them.

Dawn Schaaf

2 months ago

Ramiro Roman was the tech that came to our condo to address our air con unit not cooling our unit. Ramiro was professional in every aspect. He kept us updated throughout the process. He explained our options and next steps that would be recommended. The repair was completed in under 4 hours and we were back up and running. The close out and payment process was all done with Ramiro right on site which was impressive. We’d recommend Plumb Smart enthusiastically.

Az Native

11 months ago

9-16-22Plumbsmart diagnosed the slow drains at our Dad's house in Tempe as collapsed sewer pipes. House was built in 1965 and they used galvanized pipe instead of ABS. Over the decades it corroded to the point of collapsing. Plumbsmart was able to replace all the pipe by trenching through the floor in the guest bath and digging sideways to the master. They had to cut through the slump block kitchen wall and trench outside as well. See pics. Plumbsmart got the job done quickly all while our 93-yr old Father remained in the house. The crew was so thoughtful and kind toward our Father. Making sure that there was always a working toilet by the end of each day. Even if that meant pulling and reinstalling the toilet multiple times a day. Couldn't be more pleased. Thanks again Plumbsmart!Older PostsJust used PlumbSmart again. This time for Plumbing. Accidentally broke the backyard hose bib off last night. Sebastian came by 1st thing this morning and had it fixed in 15 minutes. Excellent!Matt was awesome. He listened and then located the problem. He got us going with a temporary fix this Labor Day and will be coming back later in the week for the permanent solution to our intermittent shorting problem.

Kelly Littrell

5 years ago

I cannot say enough good things about Plumb Smart and Robert Deal! They were efficient and inexpensive. Robert was vital in helping us deal with a very stubborn insurance company when our kitchen flooded. I would give a million stars if I could! Love, love, love this company! They are now my forever plumbers!

Rick B

a year ago

Plumbsmart had good reviews and they did not disappoint. I got a good quote and the team came out as scheduled, was professional, and got the HVAC system replaced in a day.

Michael Haynes

2 years ago

The service I received was great! AC technician was professional, friendly, competent, and went the extra mile. I definitely recommend Plumb Smart to my friends and neighbors.

Patricia Bidon

a year ago

Michael Kempton was punctual, respectful, knowledgeable, affordable, and most of all kind and thoughtful. The work was done carefully and I couldn't have been happier to have found a great reliable plumber I can count on. Thank you so much for coming out on a Saturday and fixing everything so well!

Tito V

4 months ago

Plumb smart is the way to go. They did a fantastic job and easy to do business with! You won't be disappointed.

Auticusx

a year ago

Had an issue with the water heater and the shower not receiving enough hot water. Problem was fixed very quickly. Great service - they are on my board to call for any plumbing issues I may have in the future.

Rochelle

3 months ago

Our first experience was awesome! All the way from the responsiveness and friendliness during scheduling to the same during the actual service. Chance was a rockstar - friendly, knowledgeable, and super kind to our kiddo and even our cat (who loves to hang out in our backyard and insisted on greeting him lol). He took the time to explain things and was quick yet thorough. Thanks for keeping our home cool for another AZ summer!

Rodney Avery

4 years ago

Mike and Chris were very professional and extremely knowledgeable. They certainly didn’t mind answering all my questions, and the work that they did was just outstanding. My wife and I are looking forward to having a more energy efficient unit for heat and AC.

Brad Bowman

5 months ago

PLUMBSMART is AMAZING!!!! 10 stars. I have lived in my new construction home for 2.5 years when my hot water heater started leaking. It was still under warranty so I call the company that did the installation for the builder so they could make a warranty claim with the manufacturer. When I called, the rep told me they were at least two weeks out before they could install, but they did tell me I could use any plumbing contractor for the installation since the installation was not covered under the warranty, only the hot water heater. Obviously, warranty work was not what they wanted to spend their time doing.I then called PlumbSmart, my preferred plumbing and air conditioning company. As usual, PlumbSmart had a tech at my house within a few hours. The tech , Trenton, was super friendly and knowledgeable, he confirmed the hot water heater was under warranty, and he called the distributor to confirm they had it in stock. He went and picked it up and installed it the same day. I did have to pay for installation, which I knew, but the cost was very fair, particularly considering the level of speedy service I received. I never expected it all to happen the same day. I did expect to have to come out of pocket for the hot water heater until I got reimbursed, but that wasn’t the case. PlumbSmart handled the warranty claim flawlessly, and took care of everything.What an amazing professionally ran and operated company.

Tom Frakey

4 years ago

I've always used PlumbSmart for well, plumbing. So I was happy to see they also do HVAC. I had no doubt about calling for emergency service with them. They showed up fast, fixed the a/c easily, and didn't charge an arm and a leg. Very reasonable! John was excellent. I almost never write reviews, but I'm happy to recommend them to anyone.

Sue Watson

2 years ago

Came within 2 hours of my call. Prompt and efficient. Rep was awesome. Will have hot water again in an hour!!! Conpany seems very organized ans efficient. Would use again for sure.

Ron Nelson

3 years ago

This past week we had a need for plumbing assistance at our home twice. Mr. Ramos was the gentleman PS sent out to work on the two issues we had. One of the two issues was a main one that involved having our water shut off by Liberty Utilities until the repair work was completed.Mr. Ramos did an excellent job on both occasions! He also was easy to work with and actually identified the main issue to repair that involved our homes's low water pressure.Thanks!!!

Ryan Kidd

2 months ago

We had a leaky hose spigot in the front yard and an old spigot in the back yard which was not leaking but since it was old, we asked him to replace it as well as he was already there. He fixed the leak in the front and replaced the spigot and a main valve. The front was great. In the back, he replaced a piece of PVC and the spigot. The total was approximately $790, which was surprisingly high in our opinion but whatever. Immediately after he left, the new back spigot, which was not leaking before, was now leaking A LOT. We called the next morning and he came out and told us that another valve broken and that he would fix it for an ADDITIONAL FIVE HUNDRED DOLLARS. Again, the leak was NOT there prior to his working on the hose bib and spigot. The work he did was overpriced, to begin with but not standing behind the work they did and trying to charge us $500 MORE to fix a problem that HE caused was very disappointing and unprofessional. I would steer clear of this company!

Mick Hubner

2 years ago

Great communication and service. Will definitely use these guys in the future. Great prices. Fair and honest. The crew was outstanding. Everyone that has been here has been very honest and knowledgeable. Nice to have a good crew. Helped us out twice so far.

Dann Miller

7 months ago

Brian was very professional, great personality, and thorough. He gave me advice, options, cost, and knowledge on our plumbing system.

Michael Butler

a month ago

My wife and I called a larger HVAC company, who shall remain nameless in this review. The tech was here for less than 30 minutes, charged us $300 for Freon, and left. A day later our AC was not blowing any cool air and seemed to have gotten worse after the larger company came. I found PlumbSmart and gave them a call at 3:30am. They were able to come out the very same day. Jeff was professional, kind, and caring. He has solid HVAC knowledge, and I’ve never felt more comfortable with any other company. He took the time to explain the ins and outs of my AC unit and show me how to properly maintain it. He also measured our unit and quoted us for the future when we will need to eventually replace our unit. He never tried to upsell us or force us into spending thousands. This is the only company I would recommend to my friends and family. Thank you to this company for not only resolving our issue but managing to fit us in same day during a dangerous heat wave.

Barry Kaufman

5 years ago

From the first phone call up until saying goodbye upon completion of A/C installation everyone I’ve dealt with at PlumbSmart has been a pleasure!!!Everyone has been knowledgeable and able to meet my needs above and beyond expectations!! If you are looking for a company that treats you as family/friend and not just another number or dollar sign!!Highly recommend for any A/C and plumbing needs!!Barry K.

Dan McGuire

9 months ago

Keith was awesome, on time, professional and fast! Will be using PlumbSmart for any future repairs.

Juan Soto

a year ago

The repair man that came out was so nice and friendly. Robert gave far honest diagnostics with very fair pricing. When he left the issue was totally resolved and we felt good about the transaction.

John Gillespie

2 weeks ago

Easy to work with, on time installation, and professional.

Steven Holder

2 months ago

We called PlumbSmart out an estimate because our AC needed to be replaced. The sales guy was knowledgeable and recommended a great system at a fair price. It turned out it wasn't actually available so the install got pushed back and we kept getting an answer every week of maybe next week, so that was a little frustrating. They were nice and brought out a portable unit which did help cool the living room, but was a huge hassle. When the unit finally arrived, Eric the installer was prompt, prepared, and did a fantastic job. He helped me set up the new thermostat and explained how this system would differ from the old one. All in all it was a pretty good experience. Though I started to get real upset getting strung along each week after awhile, I'll chalk that up to distribution issues and I'd use them again.

FL Holmes

4 years ago

Our technician arrived a few minutes early. Even though the whole problem could not be fixed, it was through no fault of the technician. Also Josh is a very personable and knowledgeable professional. We will definitely be calling them when we are ready for the rest of the work.

Susan Court

8 months ago

Francisco was awesome. I called after hours on a Friday night. He showed up and did his job while maintaining a very professional and warm attitude. Would highly recommend him and will for sure call again and request him in the future if the need arises. Very pleased with the response to my situation.

Lauryn White

4 years ago

Charles saved us on a Sunday and fixed our reverse osmosis system that was leaking. He not only showed up within an hour of us calling, fixed the job timely, thoroughly explained the entire system, but also reorganized all the pipes for better storage under our sink. Highly recommend Plumbsmart and Charles. Thanks for saving the day!

Jade W.

5 years ago

After my water shut off valve broke....it left us with minimal water pressure, making it so that we could not use the shower! When I reached out to PlumbSmart, they got me on their first available slot and did a great job at getting it fixed quickly. I did not have to worry about anything since they did what they needed to do, cleaned up and made the process seem flawless. I will definitely use them for any issues that come up in my time of home-ownership!

Michelle Wine

3 years ago

Matthew Born was our technician and was very polite, professional, and very knowledgeable! He took the time to explain everything from pricing, to procedure, and what I can change to help things run more efficiently.

Paul Hand

4 years ago

Once again PlumbSmart was EXCELLENT. This is the third time I have used their services and company. Their pricing for a new AC system and 40 gallon water heater was very competitive. Today the install for both items went awesome. Charles completed the water heater in record time with no problems. Michael and Chris worked a bit harder installing the new 2.5 ton 14 SEER Trane AC system in our condo. Whole install took only about 7 hours. The gentlemen all ROCK; friendly, knowledgeable and polite. I cannot recommend PlumbSmart enough for their great customer service and attitude to please their customers. Go glad we used them again. PS: Nick in the office also needs some kudos and well as John who did the initial inspection of the old systems. Great company and great people.

Pearce Keesling

9 months ago

Super fast response time, great work, and cheaper than I was expecting. I also appreciated that he walked me through what he was doing so I understood the problems and what he did to fix it. Also super friendly!

Thomas Sloot

2 years ago

PlumbSmart came out to replace our HVAC surge protectors. John from PlumbSmart did a great job! He was friendly, knowledgeable, and very professional. We've been in the Valley for 35 years so have used multiple HVAC companies with varying degrees of success. We will continue to use PlumbSmart in the future.

Matthew Cook

4 years ago

I called Plumbsmart to replace a faulty shutoff valve and outside faucet. Sebastian did the original visit and quote and was very knowledgeable and helpful. Communication from Plumbsmart was excellent with regular updates regarding the time of service. Brian did the installation, called when he was on his way with an ETA, and had the job finished half an hour after arrival. Quality job from a quality company.

Sue Dillon

2 years ago

We are so grateful for this company and especially that Dave is assigned to us, so far for every plumbing need we have had. Dave is professional and honest and extremely knowledgeable. We can’t say enough good things!

Ryan Kish

a year ago

Work was completed in a timely fashion. Price was ok. I am a general contractor and have high expectations. The work was a bit sloppy. The plumber was by himself and lifted the water heater in the drain pan and bent the pan. I offered help twice but he declined. The drain line was installed to the exterior. He did not have any caulking or silicone to seal around the penetration through the wall and he didn’t clean the broken stucco that as on the ground. Would still recommend but with a different installer.

John

3 years ago

Mike was on time and polite, professional, neat and did the work fine. My only beef was the cost. It was advertised that ‘most plumbers charge way too much, but we don’t’ - something along those lines. To be fair, he gave me an estimate before he started working, so I could have said no, but I wanted the work done and didn’t want to wait to find another plumber. The work took about two hours and he used parts that I estimate would total about $25-$30 at Home Depot. I was charged $570. That’s about $270 per hour for labor!!! To just replace a few valves.Edit 2/6/20: Plumbsmart proactively followed up and revised the cost. changed my rating and will probably use them again in the future.

Maritza

a month ago

So grateful for your service Customer service amazing very fast in appointments and our technician Jeffrey Jenkins was amazing job very well done very professional and gave us all the right information we needed thank you again

Rossy Cecchini

4 years ago

We had Charles come out to our home. He was professional and explained everything in detail. I will never use anyone ever again.He came out due to an emergency which was resolved the next day but we are having him come out again for other projects. Thanks Charles, excellent service. You want a good, reliable, no BS guy..call PlumbSmart Plumbing.

Dan Nicholson

a year ago

Timothy and micheal along with john came out to my house and did a perfect job installing a new a.c. unit to my house. Micheal did a above and beyond performance as he did 90% of the work in only one day. It was a complicated job and Micheal had to overcome some difficult moments but managed perfectly everything. I recommend this company to anyone wanting to change or upgrade they're a.c. unit. Also would like to mention my Comfort consultant Justin as his leadership and organisation skills made my home comfortable again.Thank you Plumbsmart ;)

Al Blake

a year ago

Outstanding service -- Jeremy went above and beyond to help us solve our plumbing problem. The price was competitive, and we appreciate that there is never any up-selling with this company!

Camille Rankin

2 weeks ago

Frank was amazing! I LOVE this company…NO service fee and NO pressure. I have finally found an honest plumbing company :-)

Carol Soderquist

2 years ago

The recommendations from Jeremy McAuley from Plumbsmart were excellent and truly needed. He was extremely thorough. After replacing the pipes on my water heater there was still a small, hardly discernible leak. He could have left it and I'd be none the wiser. But he didn't. He took the time to do it right. I was so impressed with Jeremy and Plumbsmart that I bought a membership!

Donna Elliott

3 years ago

PlumbSmart installed a new air conditioner for me yesterday. I am very pleased with the job they did. They were here on time. Were very efficient and worked hard until they were finished. I love the air conditioner it is so quiet and efficient. I am having this company do other work for me also.

estela pena

2 years ago

Started this work on July 22 have not finished I have three 4 inch wide holes cut through my walls with another round of rain coming ,have received excellent service in pass but they're now saying that they cannot continue to do more work for three weeks.seems unreasonable Would like to revisit this review when work is complete. Unfortunately unhappy for now.

sylvia camara

a year ago

The technician arrived on time , was very professional. The job was well explained with a reasonable price and done in a timely manner. I will be referring people to the company.

Anabanana

3 months ago

I had an air conditioner that was no longer blowing cold air. I called PlumbSmart and they had Dustin come over within 30 minutes to look at our situation. He was courteous and knowledgeable. He took time to inform me of all the options and the costs. I felt no pressure and was grateful for his expertise.

Bob Raubach

4 years ago

Mike and Chris did an outstanding job. Their attention to detail was excellent. The HVAC unit performs perfectly. Highly recommend this company. Will be a returning customer in the future.

cary harthun

2 weeks ago

Derek was amazing I thought I had a small problem but it turned into a big problem and I think I got a a great price if I ever have any more plumbing issues I will definitely call if you need any plumbing ask for Derek

Memo's Garage AZ

a year ago

A few days ago I had a leaky shutoff valve under my kitchen sink, I called in the morning and they sent someone out same day which was a huge plus because of the urgency of my situation. Both techs that came were very curtios, respectful and professional, their work was A+ and we will definitely call them again if we ever need any additional plumbing work in the future.

Christine Sette

3 months ago

I recently had a new HVAC unit installed by PlumbSmart. I was very happy with the appraisal process and the installation process. My interaction with everyone (sales, financing, installers) was very positive. And the price was right. I strongly recommend you contacting PlumbSmart when getting quotes for a new unit.

Isela Saldana

4 years ago

Affordable no hidden fees... our set slot was 12-2 and the plumber Josh was in and out of the house before 2 was even here. His service was amazing and delightful. Would highly recommend.

John Moga

2 years ago

James should get 10 stars. Install was good. price was awesome. Service was great - James and I happened to grow up in the same neighborhood back east, so it was fun to share war stories from back home. Very candid and laid back - couldn't have asked for a better tradesman. James installed a utility sink setup in the laundry room, turned out great and was 1/2 the price of Parker & Sons.

Mary Finnell

5 months ago

Brian was professional and hit a snag during our leak fix. He handled the situation and ensure we were up and running as promised, at the price that was discussed. Thank you so much for your service.

Camera 83rd Lower Buckeye

2 months ago

Contacted Plumbsmart yesterday, scheduled for this morning. Here on time advised what I needed regarding toilet. He replaced toilet and addressed additional issue found while replacing toilet. All completed same day in a timely manner and tidy work.

Betty Larson

2 weeks ago

Very professional experience did extra care to make sure that I would have no problems down the road with the waterheater. Very good quality work. Explained everything in detail about what he was doing.

Wendi Ybarra

a year ago

I appreciate Darrell removing and replacing our water heater. He was on time, friendly,
and informative. The cost was comparable to other companies in our area. I would definitely hire Plumb Smart again.

Erica Pearce

4 years ago

We have used PlumbSmart before and were so pleased and impressed with their honest & fair assessment that we reached out to them a second time. Booking the service call was very pleasant and they were able to get a technician out the very next morning. Brandon was on time and very efficient in assessing our water heater damage and was even able to install replace our unit the same day. We will definitely be using them for all of our plumbing needs.

william kopcheck

5 months ago

Had a hot water tank installed by them. They showed up quickly gave me the estimate and scheduled the installation. I would refer and use them again.
Thanks Darrell for a great job!

Laurie Carter

3 months ago

Darrel was the plumber assigned to my job and he did great work. You could tell he was very experienced . He installed a new faucet set in my bathroom and also changed out the builder grade lines to both bathroom sinks. He also changed out a faucet bib on my patio. I would highly recommend this company and I will definitely call for future jobs

Sandra Crittenden

3 years ago

The technician, Michael Calderon, did an amazing job. 7 straight hours for install, worked straight through, no breaks, no slacking.. quality work, excellent technician!! He had another technician join him an hour or so into the job, can't remember his name, but also did an excellent job.Highly recommended !!!

Jerry Quenneville

4 years ago

The whole experience was outstanding. Very pleasant setting up the appointment, very fast response, and Brian was great! He knows his stuff, went the extra mile to address our issues and make sure everything was perfect before he left. PlumbSmart is my go-to resource from now on!

Cindy W

a year ago

Wow! First time using PlumbSmart and will definitely use again!! Darrell arrived promptly on time, was extremely courteous, professional yet friendly. Not a push sales tech at all!! He listened, looked at our concerns, gave us a dollar and time estimate which we accepted. Job we called for today was completed as requested. Highly recommend PlumbSmart (and Darrell).

nancy b

5 years ago

Polite, professional, knowledgeable, cost effective and able to provide information. I was so happy to get these things done as I had been looking for a plumber for quite some time. I received full information so that I was able to make informed decisions. The plumbers recommendations we're not things that would be the most expensive but would be practical and solve the problem. I felt I could trust him with the information he was giving me as he didn't try to upsell or over seell and was obviously experienced and knowledgeable.

Mike “Enovygod” Hagen

3 years ago

Sebastian did an amazing job of hydro cleaning our kitchen plumbing. He explained what he needed to do and kept at it to make sure our plumbing was totally clean. PlumbSmart also came in about $300 cheaper for the job v. their competitors. Very happy with the job.

Amanda Eiler

3 years ago

A huge thank you to PlumbSmart (specifically Brian and Roman) for being punctual, courteous, honest, and highly personable! You guys explained everything in a thorough, easy to understand manner before getting started and worked quickly. The no-cost estimate and same day service couldn’t be beat! I will definitely request you guys again in the future!

Carol St Clair

3 months ago

We were very pleased with your service. I will continue to use this service In the future. Michael and Matt were very courteous a did a splendid, competent job.

Mark McManus

2 years ago

Searched Internet. Found PlumbSmart to have very high rating. Jeremy, second generation plumber, called first and came 5 minutes before scheduled time. Immediately determined a clog in toilet drain to exist and prepared me an estimate to snake drain and replace wax seal. After snaking, determined roots to have grown into drain. He was able to clear drain by removing roots, reuse original flange, and put in place new wax seal. Even though his original estimate did not include the removal of roots, he did not change his original estimate. By far, the best plumber I have ever worked with. I will use this company again for future work.

DrMaribeth

3 years ago

I am AMAZED and deeply grateful for the level of extraordinary service from PlumbSmart! My AC stopped working last Friday night. As any Arizonan would react...”Ugh. Really? The weekend????”By 7:10 AM on Saturday, Daniel returned my call! I explained I had to lead a virtual class for healthcare workers all day starting at 9:30AM. Miraculously, James B appeared at my door by 8:15AM and had the AC working within the hour!!! I could continue raving, but the evidence speaks for itself. THANK YOU Daniel, James B and PlumbSmart for going above and beyond my expectations.

Brandon Evans

3 years ago

Air conditioning quit last night, had to sleep in my truck. First call in the morning was to Parker and Son's as there ad came on in my cool truck. Their Parker and Son's service tech went to the unit and said He checked my fan as it was seized up, all I need is a fan and capacitor which would cost $1400. He said he would not replace the fan if it was his, but would replace the entire unit for $5000. I asked why his price was so high for a fan motor only to have him reply, Because we are the Cadillac of service techs. I called Plumbsmart for a second opinion and to my pleasant surprise the new Plumbsmart tech changed the start capacitor to have cold air flowing again. I now have an honest company to work on my homes needs, they are my reliable Chevy who are far superior to the not so honest Cadillac man with all the sons. Thanks for everything, Plumbsmart.

Richard Boston

6 days ago

When I noticed my shower drain was badly corroded and falling apart I texted Plum smart in the early morning and within 20 minutes I got a return text acknowledging my issue and was given an estimate arrival time someone to come out and give me an estimate later that same day.The gentleman arrived an hour early, which usually doesn't happen, and I received an estimate for the work and within an hour and a half the job was done! Outstanding, I couldn't have been more pleased.I would recommend PlumbSmart Plumbing to anyone. outstanding experience.

Fidel Zamora Jr.

a year ago

Our plumbing technician, Jeremy, was very professional and helpful. This company continues to impress me with each and every visit. Solid, knowledgeable technicians who do great work.

Eric Zuniga

4 years ago

They did a great job of being able to accommodate me on the same day I called to have my water heater replaced. I definitely recommend these guys. Installation took no time at all and we were running hot water in our house in no time

william McGavisk

3 months ago

The serviceman who came to the house was absolutely outstanding
He was very kind and informative.

John Amend

3 years ago

Hernon provided quality work. He is thorough and explained each step as we went along. I will request him in the future. Prices reasonable and about what I expected. Quality service at a reasonable price.

steven cervantes

3 months ago

Great service at a great price. They installed my faucet, cup rinser, and since I had a new sink they re-routed my plumbing for a better and cleaner fit.

golfingRPh “GolfingRPh”

3 months ago

They were prompt and very efficient. Replaced R/O system for a very reasonable price

Felicia Pancratz

3 months ago

Amazing as always! Have used Plumbsmart several times, this time to replace my water softener. Always professional, on time, and performs high quality work. There’s no one better in the east valley!

James Swierz

5 months ago

Francisco was great and professional and helped me understand my options and needs. No pressure either.

Jim Cox

2 months ago

Chase, the serviceman was knowledgeable and professional and did an extensive review of my system. He noted possible future problems that could develop noting that I could correct now or wait for a breakdown.

Sigrid Furnia

a year ago

Really happy with the technician’s work. Polite and friendly, explained everything. Couldn’t of ask BBB for nicer guys to do my AC unit.

Shirley Sorenson

a year ago

Installed a tankless water heater. Took out the old water heater..
Working with Michael Kempton was great, That guy knows his stuff. Thank you for the information and great job you did. Keep it up.

Jennifer Shinyoung JU

2 years ago

I had problem with low water pressure and garbage disposal system. Mr. Brian came and took care of all the problems that I had. He was very professional and jobs were done wonderfully. He was very knowledgeable and courteous. All the process was smooth and very satisfying! Thank you so much again!!

Susan Searcy

3 years ago

The quality of work was wonderful. They text me about appointment and text when the service advisor would be out. They called when on their way. I received a text with the service advisors picture of him. Brian was wonderful. Very informative. Any plumbing needs I will call Plumb Smart. Excellent work.

Lacey Stapleton

4 years ago

Plumbsmart was great. They sent over a plumber within hours and sent text updates as to his arrival. Hernan was my plumber. He was great! He fixed everything within thirty minutes and even tightened my door handle on his way out just because he noticed a problem. I am so happy with my service! Thank you Plumbsmart. Thank you Hernan!

Chris Zilar

2 weeks ago

Caught Chase fixing neighbors house and he squeezed us in his busy day after he finished our neighbors house! Fixed our leak behind our fridge quickly and perfectly. Thank you so much for the outstanding service!

Mirja Campbell

5 years ago

The first time we used Plumb Smart they came out and gave us honest information about our options. Didn’t do a hard sell or push us into costly repairs even though our house is very old. They didn’t even charge us a trip fee which most places do just to come out and assess the issue.We remembered this courtesy the next time we had an issue!We Appreciated being able to get same day service. James identified the problem efficiently and quickly. He was very friendly, helpful and knowledgeable.He Sent us photos and detailed information.Will definitely use Plumb Smart in the future

JOELYNN SCHROEDER

4 years ago

Woke up with a disaster this morning. Water Heater have up! What a mess. When I called I was in luck their technician Brian could come over in 20 minutes. Brian gave me great advice and had my new water heater installed and ready to go. He further helped me with some solutions that still needed to be resolved. Such great service. I’m very grateful! Would recommend this service with no doubts. Thank you.

MAYRA LEAL

11 months ago

They were great and helped us out in our horrible situation. We don't know what are plumbing would be like if it wasn't for them! Extremely grateful ❤

T Novak

3 months ago

I love having Michael come out to look at and service my Air Conditioner whenever there’s a problem. He is very polite, professional and honest and really knows what he is doing. If you’re looking for a company to handle your AC needs, this one is it!

Arlan Moen

a year ago

Their representative, Michael, rates a 10 star. He was courteous, knowledgeable,honest and fair to both his employer and me. Keep on trucking(plumbing).

Karen Haber

a year ago

Great experience! Friendly and efficient service
On time, precise, fast, careful, respectful. Totally good experience all around - top quality product at awesome prices 😍😄😎thank you for service

Ken Borle

3 years ago

Started with a stopped up drain. This is a patio home (trailer). Plumbing not designed for easy maintenance. Called PlumbSmart. They were out promptly. Fixed the blockage (no way I as going to reach the blockage with a snake) then cut out the old pipes and installed serviceable connections. These patio homes are not easy to work on. Hennan did a great job. Problem solved timely and professionally. Highly recommend this out fit.

Alan Birk

a month ago

The plumber was on time. Very professional and knowledgeable.

Josh Goforth

5 years ago

Was in a pinch with a water issue early in the morning and PlumbSmart got me on their schedule within 30 minutes with a master plumber! The plumber, William, had very extensive knowledge and was quick to diagnose my issue, all while being super friendly and personable! I am new to the area but I now know who I will be calling for future issues! Thanks again PlumbSmart!

Tammy Bankson

5 days ago

We just had an amazing experience with this company! They were actually early, when the first tech came and couldn’t do anymore he called his supervisor, then he came out an hour later and both techs completed the job in record time! I’m very impressed the way they found the problem and gave us a decent price. I would recommend this team to anyone!

Kevin Oshea

2 months ago

Jeremy did a thorough and professional job clearing a drain line pluggage in our home. He was on-time, very courteous and clearly explained the problem and the work required to fix it, including the expected cost. He also clearly explained what our options would be for a longer-term solution. The office personnel at Plumb Smart were very friendly and helpful in scheduling the work. We highly recommend this company and will use them for our future plumbing and air conditioning needs!

chaz p

10 months ago

Technician was great, very professional and showed up on time.
Im very picky and I would use him again in the future!

Becky Jenkins

a year ago

His company was fast affordable and professional... Mike G I cannot recommend highly enough... he was amazing!!! I would definitely use this company in the future for any of my plumbing needs. Thanks again guys!

Mike Stamp

2 years ago

Sam Nichols did an excellent job installing my kitchen faucet. He ran into a couple of tough problems and resolved them, maintaining a positive, professional attitude.

Stephanie Jorgensen

5 years ago

Plumb smart was amazing today! I had another company (Hobaica) come out two days ago and they told me my warranty had just expired and that I would need a new water heater. I had the thought that I should look into my warranty further and I found I still had 2 weeks left on it! After much going back and forth with the previous company and them trying to take every penny they could, I called Plumb Smart. These guys got me a brand new water heater replaced through warranty. It was installed and squared away in less than 3 hours!! I happily paid the install fee and will continue giving them my business.

Michelle Detras

4 weeks ago

Excellent work done by these professionals, and at a very reasonable price. We couldn't tell where the smell was coming from, but they went up on the roof and put a camera down into the.pipes. They were able to tell us that our water pipes had been replaced sometime in the 90's but would need to be cleared sometime down the road. When we do that we will definitely be calling this team because we know they'll get it done right and not overcharge us for it.

Jack Paprocki

4 months ago

Top notch service! Repaired main water feed assembly with ease and accuracy. Darrell was on time, very knowledgeable and a complete professional. I will definitely use PlumbSmart in the future.

Adrienne Hamilton

8 months ago

Liked that they called when they could come earlier than planned. Tech arrived uniformed. Was very knowledgeable about what needed to he done. Cleaned up any mess. Very pleasant.

Alan Leafman

a year ago

Great experience. Jeremy arrived right at the first minute of the two hour window. He evaluated the four problems we were having, fixed everything he could quickly and professionally, and charged a fair price. One problem was still covered by the original manufacturer and he suggested that we contact them for the part that is under a lifetime warranty. I will definitely use this company from now on.

Jonathan Scott

5 years ago

Charles did a great job. He took the time to explain everything that needed to be done and why, which in return made it so I didn't feel like I was being scammed. During the entire service call he was both courtesy and professional. I would definitely use PlumbSmart again

Wayne Balmer

8 months ago

Tony did a great job. He was on time, professional, And explained what he was doing, and the least expensive option did the trick.

Cathleen Zarring

3 years ago

We hired a handyman who wasn’t as handy as he claimed. We had him redo our bathroom including replacing a tub with a shower. Unbeknownst to us he didn’t have a clue what he was doing. When the handles fell off and the water wouldn’t shut off we called PlumSmart. They came out immediately and fixed the problem. Would I hire them again, you bet. Nice people and they did a great job. 😊

Anwar A

6 years ago

John R from PlumbSmart is very knowledgeable and customer focused professional. He knew right away what the issues were and gave me a very thorough estimate as to as to what it will cost. He got the job done on time it was good quality work. I recommend PlumbSmart (John R) for ant pluming jobs.

David Quacks

a year ago

We have used PlumbSmart for the last 3 years for our plumbing and AC issues. Every time I call, meet someone or ask them to work odd hours to work around my schedule they are happily there. Today my whole AC system was replaced by Mike and Sean they were polite, kind, courteous, meticulous and definitely knew what they were doing. Your team is the best around; from the top to the bottom, office staff, repair techs, install managers and expert installers. Thank you so much for what you do.

Teri Ory

11 months ago

On time and courteous and got the job done. I will use them for all plumbing issues. This is my third time with this company for different issues and I have been very satisfied every time.

Chuck Dell

3 years ago

It was a pleasure working with PlumbSmart and their tech Sebastian was great. He indulged all my questions and was very thorough.The price was very fair compared to other quotes. Thank you

adam crump

4 years ago

Great service and communication! The estimator Josh was friendly and went through all of the options with me and showed me how to save money. William was very friendly and showed up right on time. He kept me informed through the job and did great work!

Falguni Patel

11 months ago

Great company,great team. Excellent service. Understanding customer's needs. I am extremely happy whenever I called and their quick responses. Thank you for all.

Casey Grace

4 years ago

I don’t ever leave reviews but I had such a great experience I feel compelled to leave one. Charles was fantastic, he clearly explained everything to me about what was needed for my particular situation. Extremely fast service, and they were always on time. I will remain a PlumbSmart customer for life.

Mary Iwan

3 months ago

Francisco was prompt, explained things clearly, gave options with associated estimates. Reasonable prices. Quick response following inquiry. Overall, very impressed. Found our new go-to plumber!

Heidi Glodowski

2 years ago

Everything was outstanding. I called late lastnight about a shower handle that broke and we have visitors coming this weekend. Thinking it was after 5 no one would answer....my call was answered and Jeremy was here at 9:30am the next day. Would highly recommend - he was very efficient, personable, and professional - I knew right from the start he was trying to fix our issue with the least amount of cost...handle is fixed and our shower is now in working order without breaking the bank!!!

Nick Ave

3 weeks ago

What can I say, PlumbSmart has and is always a fantastic company to work with. They’ve serviced and most recently swapped out my AC unit at a reasonable price helping me understand the rebates and tax discount opportunities. I look forward to working with them in the future.

Skylar Ritchie

a year ago

I cannot say enough good things about this company!We have used them a number of times for various plumbing needs, and the techs have always been punctual, professional, and pleasure to work with.However, their service truly exceeded our already high expectations when our ancient A/C unit went out this week (with temperatures well into the triple digits).Within hours, they scheduled a visit, swapped in a new capacitor for temporary cooling, and walked us through our options for longer-term solutions. John, who made the initial visit, was very knowledgeable about the features of the different models and the cost savings and energy rebates associated with them.Within a day of our making a decision, they had the new unit installed--and this even after they discovered a potential delay. Because the old unit was original to the home and had been passed up directly through the rafters, it was too large to fit through the opening to the attic, so without our asking the team disassembled it to avoid having to cut a wider opening. (We had seen another company take the shortcut in another home in our neighborhood, and even after patching, the ceiling did not look the same.) Because of the disassembly, it looked as though the installation might run late, but the company brought in some extra hands to finish the work on schedule--again without our needing to ask. Nathan, who orchestrated the install, even went so far as to clean out the dryer duct by the new unit, leaving the place cleaner than he found it.It means the world to have a company that you can trust for excellent service at great prices. I cannot imagine using any other company for my plumbing, heating, or air needs and will be recommending them to all my friends and family.

Judy Barker

3 years ago

Mike at PlumbSmart is great! He was on time and very professional answering all my questions about the new Nest Smart thermostat that he installed for me. At my request he also did a thorough analysis of my old a/c unit and duct work explaining my options including rebates and discounts available. I would definitely recommend PlumbSmart to others.

Brianne Butcher

4 years ago

The company scheduled my service quickly and at my convenience. The technician, Mr. Adkins, showed up right on time. He was professional, I received an accurate estimate of price for services, and he completed the job quickly. Everything works great now!

Shirley Maldonado

4 years ago

James is a pleasant young man. He called and came earlier than expected. He let me tag along as he did his work on my plumbing problem explaining in detail the job and the cost prior to my approval.

R R

2 months ago

Cayden, Mason team did it such a professional job installing a brand new Trane hvac. No issues with their workmanship, very courteous and friendly. Will recommend them. 5 star.
Raja, Tempe

delilah martinez

3 years ago

I really appreciate all the work Shawn and John did for me. Gave me a great options and I have my hot water without having to redo all my pipes. I so appreciate that everything was explained and I wasn’t taken advantage of. Straight up great service. I can’t thank you enough. Delilah

Dan Postak

a year ago

Very quick to come out to house. Priced very reasonable and fair. Did excellent job, double checked workmanship and why over any details with us. Charles and his partner were great!

Catherine Wright

4 weeks ago

Plump smart plumbing put a faucet in my bathroom the representative Alex was very friendly, professional, knowledgeable he was on time and he did a great job! I would definitely use this company again for any of my plumbing needs!

Judd Flake

2 years ago

Matthew was very professional and did a great job. They notified me when he was headed out and he got there promptly and took care of the job.

Scot Smith

a week ago

Used them several times and they’ve always doe a great job at a fair price compared to other plumbers.

Eric Garlid

2 weeks ago

Quick to get me scheduled, very professional evaluation of my problem, and they were able to fix it on the first visit! I would definitely use Plumbsmart again!

Jill Slocum

a year ago

They were quick and efficient showed up with them their time window contacted us I did enjoy the fact that they gave us a picture of the provider of services via text before they showed so they insured your safety it was quick easy and affordable

Chris Burger

3 years ago

Josh was the lead guy who helped me through the process. I have an old house 1964 with no clean outs. He gave me a good price and was able to splice it into the current sewer pipe. He did a camera on my drains several times to find out what kind of pipes I have, crossing my fingers they were not Orangeburg. I was able to afford it and he dispatched a team the next day. They dug the hole and had it connected within a few hours. He saved me alot of money by applying discounts when other companies would have charged me $$$. They are very professional and great to work with. I have a warranty and hope the tree roots don't attack their work. Thanks for being there for me and saving me a bunch. 😁😉😃🐾🌵

NATHAN STEINMANN

4 months ago

I had a great first experience with them! Tech Thomas A. really took good care of me and thoroughly showed me what needed to be done to get my system operating to handle the upcoming harsh summer. He's really an asset to their team. I will be using and referring their services going forward! Thank you for a great experience!

Emmy H

3 years ago

Honestly great. Arrived right at the top of the service window and was professional and efficient. I've heard horror stories about plumbing pricing but was so pleasantly surprised! Very reasonable. My plumber's name was Gary and he was great. Will call them for the next job, no question.

Jeff Horwitz

a year ago

Great service from PlumbSmart. Jeffery was ontime, professional, detail oriented, and friendly.I'm happy to have found a new HVAC/plumbing repair service that I can count on.

Tinabird Goseyun

7 months ago

Your tech was very courteous and made sure the system was working fine before he left. Thank you. 💙

Karen DeTrou

4 years ago

I called on a Wednesday, having just received a mailer with PlumbSmart Ad and coupon in the mail the day before. Matthew took my call was pleasant, professional and very quick to schedule me for a free estimate...that same day! Wow I wasn't expecting that. Not only did I receive an immediate text with the details of my repair technician, but when Gary was on his way to my house I received another text that included his picture and contact information. Gary arrived, was easy to talk to and helped explain his assessment of our drain odor and plumbing fix-its to consider. We were quick to call the company back after we reviewed our estimated work cost and scheduled the repair. The next week Gary returned and was once again uber professional and not only did he complete the quoted work but he helped answer a few other questions I had about our water heater and gas lines. I won't hesitated to reach out to PlumbSmart again! Thank you!

Caitlin Melnychenko

3 months ago

I needed a new AC unit before the summer heat hit, and after getting bids from 4 companies, I decided to go with PlumbSmart. They had the best prices and were so good about providing all the information I asked for without being pushy like so many other companies. They were able to get the work done within 10 days of providing the bid, which was considerably faster than some of the other companies. The 2 technicians, Julian and Travis, arrived right on time and were incredibly nice and professional and extremely thorough with their work. Before they left, they raked and swept the outdoor areas that they worked in and touched up the paint in the interior AC closet. I would highly, highly recommend using PlumbSmart.

Jeanette Runnings

8 months ago

Called, quickly came to our rescue as can't do without a kitchen sink and just like magic it was fixed!!!! Will definitely call again for plumbing needs.

Troy Blakemore

2 years ago

My entire experience was top-notch. I never felt pressured, and Brian sought ways to save me money. We had them install 2 new toilets after years of frustration with the hard water deposits, causing so many issues. I will definitely call them again if ever needed. Highly recommend!

Cindy

4 years ago

Brandon was awesome!Very knowledgeable, very personable.I asked him a lot of questions because I wanted to understand, and he help educate me. I was very pleased with the service the professionalism and their communication.He even showed up early. I would highly recommend them.

D Gail Utter

4 years ago

Matt & Daniel installed a new heat pump for us. They gave us a competitive price up front & honored their bid even when the installation was more complicated than they anticipated. They were prompt, completed the job as promised, cleaned up when finished and were friendly and respectful. Great service!

Troy Wixom

4 months ago

Keith did a great job and was on top of things and did the job right. We really appreciate him going above and beyond to help us quickly and make it happen.

Sandra Osterman

2 years ago

PlumbSmart is a great, dependable and honest company. They came highly recommended from my neighbor and they lived up to it. Our AC went out in June when temperatures outside were 110+ degrees. They were very honest with the problem and for less than $200 our problem was fixed and the AC now works great!

Alice Durio

3 years ago

Thanks for sending such knowledgeable repairmen.
Brian had to deal with some issues of and older home but he didn't give up and did a great job. The other young man who helped towards the end was a pro too! Thanks for a great experience guys at PlumbSmart!

Forrest

a year ago

I see why Plumb Smart was listed as Best of the Best! Jeff was my technician, completed repair of two transforms that were visually bad tin a very hot attic that I was unaware were in the condition noted. He was actually there for another problem. Response was great, will be using for annual maintenance going forward!! I appreciate the support!!

Cheryl Davis

4 years ago

We had 3 different technicians from a well known company come prior to having Matt from Plumbsmart come out. Matt had our a/c issue diagnosed in less than 10 minutes!!Matt was friendly, professional and explained things well. The office calls ahead to verify time of arrival. And then Matt called when he was 30 minutes away. Great company!! Will use them in the future. And would highly recommend them!!

Steve Behnke

2 weeks ago

Best experience with a plumbing company. The appointment was booked within a few minutes for the next day. The technician called when he was on his way over. The technician was polite and professional. The price was the same as quoted over the phone.I am completely satisfied and will use this company again.

Dave Humphreys

a month ago

Service is the best! Our plumber, Brian is very professional and explains everything in complete detail. Thanks, Brian.

Susan Armstrong

3 weeks ago

Very easy to work with. Great communications.

Shawn Camacho

a month ago

Darrell was awesome! Great service! Great communication start to finish!

Rebekkah Edwards

3 months ago

They did an acid wash on the interior of my air conditioning unit

cheryl dubois

3 weeks ago

I called for a leaking softener and Jeremy came out within hour’s extremely pleased

K W

5 months ago

Keith was right on time, professional, fast, thorough and friendly. He explained everything he was doing and was upfront and honest. The price was fair, too. I will absolutely call back when I need a plumber again! Highly recommend!

Richard Rutherford

11 months ago

Recently I called PlumbSmart to service my R O system. Michael was sent to do the job. He was very polite, and knowledgeable. We encountered an unexpected issue with the system. Michael performed numerous tests and throughly troubleshooted the system to identify problem. The problem was located and now my R O system is running perfectly. Thanks Michael.I would also like to say thanks to Robert, Holly, and Doug for thier support and helpfulness with the outside vendor.I feel very blessed to have found PlumbSmart. I highly recommend PlumbSmart for all your PLUMBING, H.V.A.C. and ELECTRICAL needs. This company is very knowledgeable, ethical, pleasant, and affordable. PlumbSmart stands behind all of thier work.Thanks again and take care.Richard Rutherford in Gilbert

Stephen Elliott

3 weeks ago

Derek Pendleton was amazing and very knowledgeable. He carried himself as if he was owner of the company how much he cared for myself as the client. Appreciate the good work and great communication. I will highly recommend you to anyone who needs your services.

KEN MURRAY

2 years ago

The gentleman was late but I understood his problem. He was professional and explained all steps as he was working. I'd use their service once again and though I've forgotten his name, many kudos to him. If I hear someone who need their service I'd be sure to steer business their way.
Ken Murray

Kim Licciardi

a year ago

Excellent team!! Very affordable, super professional, highly skilled!! Matt is an excellent manager & my technicians were both awesome!! 100% satisfied with my new AC installation & great deal on future maintenance service & warranties included!! Highly recommend!! 🌟🌟🌟🌟🌟

Jon Rodriguez

6 years ago

John came out to give us an estimate just a few minutes ago. He was friendly, LOW PRESSURE, honest, professional, and exactly on time. He provided us some flexible options and we may choose to go with him.We have 2 other estimates scheduled for today. Yesterday, we had an estimate from Parker and Sons, where we had an awful experience with a high pressure, dishonest presentation.Our interaction with John at PlumbSmart was a breath of fresh air. If we do decide to go with this company, it will be because of John. Thanks!

Jacquelynn Rowland

4 years ago

From the first call through our installation today; Plumbsmart was extremely professional.The guys did a great job, were very thorough and polite.We will definitely recommend to others!?

John Porter

a year ago

Very satisfied with my Plumbsmart service on Wednsday. The technician (I believe his name was Dave) was on time, friendly, and professional. He replaced an (old) tubular extension piece that broke off while removing it to insert the cable drain - which easily removed the clog. He gave me helpful advice on replacing the remaining old plumbing (basket strainer) that was leaking. I also received a discount from the 1yr Service Agreement I had previously purchased. I chose not to hold it against him that he was from Wales (My mother is from Liverpool... a Scouse) Just kidding. I will continue to use Plumbsmart because of their great service and reasonable prices.Thanks you again!John Porter

Jerome Roth

a year ago

If all the technicians are like Trent, then Plumb Smart is the only company to call. The two installations were perfect - details checked and double-checked. Careful, knowledgeable, friendly, explains things, pointed out some things to think about doing but no sales pitch. The work quality will keep customers.Dealing with Holly and Sean in the office was great - made me feel valued as a potential first-time customer.

Nee

3 years ago

James from PlumbSmart was an absolute charming person and did a tereific job on replacing my disposal. James even took the time to return to the warehouse to pick up a different disposal i selected as he didnt have it in the truck. Great service prompt and cleaned up after work completed. I would highly recommend PlumbSmart and James. The price was also very reasonable. Thank you.

Benjamin Hair

3 months ago

Very friendly and completed the work within the quoted time-frame.

Joel Flores

a month ago

More like Plumbstupid! They should’ve replaced my drain instead of charging to clear it and leaving an issue behind causing my home to flood, who coaches these guys? Seriously

John H

a year ago

Very impressed at Mike and Samuel's friendliness, professionalism, and work ethic! They showed up on time and got to work! Basically, nonstop for close to 12 hours in the 100+ heat with no complaints, just smiles (or was it grimacing?) Happy with the units and service!

JOHN

2 years ago

I could not be more pleased with the excellent customer service and the very professional work that was done at my house! PlumbSmart installed a new gas tankless water heater and have put in some extra effort to really make sure everything was right, above and beyond. A very big thank you to Josh, Brian and Shawn! I am already highly recommending PlumbSmart to family and friends because the price is right and again great people and fantastic customer service. Thank you PlumbSmart!

David Bishop

3 months ago

As a retired A/C tech I was extremely impressed with Eric and his partner doing an A/C repair at my house. Very knowledgeable and efficient. Very good rate and would use them again and will certainly refer your company to anyone.
Thank you.

Jerry Holdaway

4 years ago

Excellent service. Very timely response to get a water heater changed out the very same day I needed it. Justin the service tech was very friendly, professional and thorough. Explained the details concisely and pricing was very competitive. Would certainly use PlumbSmart again for my plumbing and heating needs.

Duane Thomas

2 years ago

As a journeyman service electrician, it is my goal to give our company's customers journeyman workmanship, value for their money, and leave the site better than we found it. That is exactly what we received from journeyman plumber Gary Kelliher of PlumbSmart Plumbing Heating and Air. Thank you Gary. We appreciate you. Duane

John Trevino

3 years ago

Everything has been easy and straight forward with this group.I sent an inquiry about some plumbing issues I was having and the same day I had a technician out to diagnose for free. By the next morning I had staff member Shade work on my plumbing issue.Shade made it clear that it was his priority to give top service and ensure the job was done right and that trust was established.I am happy I choose PlumbSmart to solve my issues. Will definitely use them again.Thank you PlumbSmart!

Carrie Coe

a year ago

We had a slab leak and Matthew came out to go over the scope of the work and was upfront and honest about the job. PlumbSmart fixed the problem and Sam (technician leading the project) was awesome. He was very friendly, knowledgeable, patient and professional. Will absolutely use them again for any plumbing service we need.

Lana Chanda

a year ago

Picked this company out of the ads didn’t know what to expect and didn’t know if I would use them again. Basically took a chance. I will definitely use them for all of my plumbing needs in the future. Kind, courteous, personable staff, quick to respond, came the same day, affordable, experienced, patient with all my questions, can’t say enough…and Sam, in case his boss doesn’t know is very good for business!!! He’s a gem! You have a repeat customer… thanks!!

Jason DeVoe

2 years ago

They were very professional up front, providing good customer service when setting a time and when showing up. Frequent updates throughout the process. There was a small issue with pricing but after discussing it with them they made sure to make it right. Would definitely use again.

Brittney Boyd

7 months ago

Today I had Jeremy and Kale out to my house and am so grateful for them! Both very skilled at their craft and honest people. I last minute decided to have my water heater replaced because it was a ‘98 and Plumbsmart had Kale come out the same day later that afternoon to install a new one. He carried up 3 flights of steps and all went smoothly. I am a realtor and will continue to recommend Plumbsmart to all of our Buyers and Sellers. Thank you for everything!

Rebecca Frank

4 years ago

Liked the fact that a pic of the technician comes in advance of their visit. The work was well done. I would say that the estimate should have been a bit closer to final amount as it started at about $200, went to $700 and finally ended at $600. Seems that an estimate should have been closer to final price. I am happy with the final product! Thx Plumbsmart.

Karin

a year ago

The first visit, I requested a quote to add a pressure regulator and replace the hose bib. I checked a few other companies and decided to go with Plumbsmart based on pricing and their professionalism.The second visit was to complete the work. The plumber arrived on time, did a great job and answered all my questions. I also got a new quote for additional work.The customer service and scheduling are great too. I strongly recommend!

Astacia Vagotis

a year ago

Great company, very professional and kind. Our tech was able to fix our issue quickly and didn’t try to upsell us on any services. In fact, he heard we had an issue with an outdoor faucet and included the fix for free. We really appreciated the service and quality of work. Thank you so much!

Emilie Frankos

a month ago

let me tell you derrick did an awesome job! he was informative and honest which i appreciated. i highly recommend plumb smart.

David Padilla

3 months ago

Good honest service. Have used on multiple occasions and will continue to do so. Always professional.

Michael Mcleod

3 months ago

We will be using them again very pleased with the service.

John Sipple

3 months ago

Francisco properly analyzed my toilet and water heater problems. He made the necessary repairs and I am very satisfied.

Erica Jones

2 months ago

Keith was very friendly, informative, and knowledgeable about the work he was performing. Great guy, we would definitely use this company again & request Keith.

Lisa Hutchison

a year ago

Nathan and Seth made the installation process pleasant. Justin explained replacing an hvac system and answered all questions i had. Pricing was very fair and competitive.Update: just had them come out to replace a toilet. Keith was friendly and thorough and fast and efficient!

Lidia Davis

3 years ago

Ok so this review is long overdo. My first experience with Plumbsmart was right before Thanksgiving and long story short we needed emergency service in our kitchen. I had called every company in town and everyone was booked because of the holidays! Lucky for me I found PlumbSmart. Not only did they squeeze me in on short notice, but James Spears was the rep they sent to my home and he was amazing! So kind, thorough and clean. He saved our holiday. Now fast forward. I found I had a leak from my upstairs bath to my kitchen pantry. I instantly called PlumbSmart and requested James again. He showed up and got right to work. Found the source of the leak and it was an easy fix. The pricing cannot be beat and I do appreciate his honesty and how detailed he is with his repairs to ensure it’s done to the best standards. This is our go to plumbing company.Side note to the owners, James is a gem and please keep him around and appreciate him. He is a reflection of your company and he’s doing a great job!!!

Lene Miller

5 years ago

I have been using plumb smart for two years. They are always timely, polite, honest and do an excellent job. Today I called them out for my toilet, they did a quick inspection and found a leaky sink. Replaced what was needed right then before a bigger disaster occurred. So grateful they caught it. No one wants bigger plumbing issues with a house full of company during the holidays!

Tiffany Canada-Blum

5 years ago

Everyone i communicated with at Plumbsmart was very kind was able to get me services I needed that same day with in the hour they sent Gary who was very professional and provided excellent service. I was very pleased with the outcome I will definitely use this company again if I experience any thing in the future that may need repair . Thank you so much Gary your hard work is most definitely appreciated.

Al Schorr

7 months ago

I really loved the technicians they showed up just when they said they would they worked hard all day even did some additional work that I wasn’t charged for I couldn’t be happier highly recommended!

Jared Romero

5 years ago

Outstanding company start to finish. Our technician Matt was awesome, knowledgeable, and has amazing customer service. We got updates and reminders throughout our service from the initial quote to the completion of the job. Will definitely use this company for any future work. Financing+Work done: New Heat pump (split unit)Attic air handler and outside ground condenser.

Tim Duffy

2 years ago

Sam did I good job clearing the kitchen drain. Had a problem with what the $49 drain cleaning covered and it ended up costing $75 which I think is a fair price for what he did. They need to be more up front about the $49 includes.

Mickie Witcraft

4 years ago

I would recommend them to anyone. Brian Garcia came EARLY and knocked out a not so easy water heater replacement in a few hours. He was very honest and upfront with me and made me feel comfortable. Keep up the good work guys!

Mitch Abel

3 years ago

This has been one of the best experiences with a plumbing company that I have had. Very punctual, Cheaper than most plumbers, and Josh, who did the install of the whole-home water purification system is a great guy to work with. I Highly recommend.

Murray Penner

5 months ago

Wonderful experience. Quick reply and response. Technician, Chase, was very professional, knowledgeable, polite and friendly. He did a great job.

R H

a week ago

Great customer service. Chase, the technician that came to service our plumbing issue was kind, courteous and informative. He knew immediately how to fix the issue. He had all the needed parts and actually showed up hours earlier than scheduled, which was great!

Mason Padilla

a year ago

Did a great job installing the toilet. However their customer service, communication, and follow up is TERRIBLE!!! Was late by at least 30 minutes on both visits. ⭐️ ⭐️⭐️⭐️⭐️ 5 stars For the technician, and his work!He was polite and professional! ⭐️One star For the company who customer service needs completely overhauled! Poor time management, did not let me know they would be late, and zero communication after waiting hours for them on two separate occasions!

Aaron Harris

4 months ago

Great response, knowledge and professionalism. Appreciate insights on other preventive maintenance needs.

sue Q

a month ago

Im so glad i called Plumb smart, Everything was repaired and then some, couldn’t ask for anything better. Thank u so much 👍👏💯very grateful, and didnt cost an Arm and a Leg..

Alice Luense

a month ago

Our technician was polite, on time and knowledgeable, he resolved the kitchen drain problem. Will use them again

casey cavolaski

4 years ago

This is by far the most professional, reliable,and honest company I have ever experienced. In the last 4 months I had two commercial AC units go out at my business. It was stressful to think my employees and clients might have to be without air for even a day in this AZ heat. However as soon as I called them my stress was instantly gone.I reached out on a Friday evening, had a technician at my office the next morning and a new unit on my roof installed by early Monday afternoon. They gave me all my options and I never felt pressured. The price was beyond fair! They are always on time and come with a smile on there face. Thank you plumbsmart for all that you have done!

Mitch Levy

5 months ago

Had a copper line begin to leak in my ceiling. I called plumbsmart and Michael came out and quickly diagnosed my issue and completed a repair within hours! I would highly recommend plumbsmart and Michael for all your plumbing needs! Thanks plumbsmart!

Gregory Cooper

2 years ago

I tried to install a replacement water heater and encountered problems with the cold water supply line and fittings that were old and would not stop leaking. I also had problems with the shutoff valve for the water heater supply line - old and didn’t work. Brian Garcia from PlumbSmart quickly assessed my problems and proposed solutions that would resolve them and prevent future problems. Brian was competent, knowledgeable, professional, and friendly. Thank you PlumbSmart for responding quickly, and thank you Brian for your good work. I will definitely call PlumbSmart again, and I highly recommend them.

Mariann Koury

a week ago

Our family has used Plumbsmart for many years. My brother has rental properties and they have always been honest, fairly priced and do the job correctly the 1st time. They just replaced our hot water heater and Jeremy was our plumber. He did a great job and we highly reccomend this local company!

meg wilson

4 years ago

I have used Plumb Smart's services several times. Their people are smart, quick and thorough. There have been times that they have actually gone out of there way to save me $$. And un this day and age that's rare! Honest business that does quality work. I will call them every time i have a need. 😁

Robert Platt

2 years ago

David showed up on time and recommended a repair process and fair price. He offered to begin right away, and was finished in about an hour. Super courteous and knowledgeable.

Time Port2011

3 years ago

My 86 year old mom loves you guys! She loves your service. Your techs/ plumbers are knowledgeable , professional and on time! It is great to deal with honest plumbers. Keep up the great work! Posted Feb 26 2020

Trenton De Le Ree

4 years ago

Having a leak in your house is extremely stressful, but all of the people at Plumbsmart are so helpful and knowledgeable that they put your mind to ease! They came in to evaluate my leak gave me options and got to work so quickly. They really work with you on prices too! Their customer service exceeded all of my expectations and I would definitely recommend them to all of my friends and family. Thank you to all the guys at Plumbsmart for everything you do!

Odin Logan

3 years ago

Matt took my phone call and was polite, prompt, and scheduled me right away! Justin was here before I knew it, and was polite and presentable. He quickly figured out the problem, explained this to me very clearly, and fixed it right away. Would recommend these guys to anyone and will definitely call them again when I need my AC fixed.

Belinda N. Ahern

4 years ago

Thank you! Wow, water was leaking everywhere . service was fast, efficient, professional and they helped me decide on a water softening system through educating me rather than upselling me. highly recommend for a hot water heater removal and install... as well as water filtration system with fair pricing and impeccable service.

joe villa

3 years ago

Called Plumbsmart to clear out a laundry line and place a wax ring on the toliet. Work was completed throughly and the tech was polite, professional, and courteous. He told me what he was going to do before doing it. I enjoy having Plumbsmart techs come out to my home. I was also shown potential problematic areas that will need attention and given a free quote. Thank You Matthew and Plumbsmart.

Shelly Lane

4 months ago

They showed up on time and completed the work professionally. I will be having them do additional work.

Kelly blomme

3 months ago

I had these guys come and do the spring maintenance on my AC units. They were professional, on time, didn't recommend anything that wasn't needed, I appreciated their bluntness. If maintenance is needed, I will use them again.

Debbie Wray

4 months ago

Pipes replaced for washer in the wall. Pipes replaced outside for all shut off valves, and ect... They were quick to so up to our home. Very professional and kind. I would highly recommend this company. I will definitely use this company in the future!!! PlumbSmart is the best!

Yasamin Sahak

2 months ago

Derick was awesome. He was friendly and finished the work quickly. He had a great attitude and work ethic and he showed up on time. I would definitely hire him again. Thank you Derick and plumb smart!

Thao Reyna

4 years ago

The whole experience with PlumbSmart has been wonderful. Both Gary and Charles helped us fix a pipe leak, and they went above and beyond. Couldn’t be more pleased with their service. Would definitely recommend!

Emily Belt

6 months ago

PlumbSmart was great to work with from start to finish. Scheduling was easy- they had a tech out the next day. Michael came to clear the clogged drain today and he was delightful. Very kind and professional—our dogs loved him.Bonus: they send you a picture of the employee who will be coming along with the ‘Michael is on his way’ reminder text. I’ve never had a service provider do this before but it’s very comforting to know exactly who will be showing up on your doorstep.The invoice was also very detailed with a description of the problem, work provided, and photos.

Charles Garrett

9 years ago

They replaced our water heater. The techs were very personable, they were on time, the price was much lower what the other plumbing companies quoted me. They completed the job quickly and efficiently. I will be calling them again to upgrade my water softener. I highly recommend them.

Zach Bonilla

2 years ago

These guys are the best. AC went down and I didn't realize it until I got home from work around 6pm. They came out that same night, repaired the system and I was good to go by 9pm! Awesome service!

Jean Kidwell

a month ago

My husband and I had our water heater leak over the 4th of July. I found PlumbSmart online. I was impressed that they had more than 2000 5 star reviews! We scheduled an appointment. 2 gentlemen from PlumbSmart arrived on time. They were very professional. There was no pressure, they explained exactly what they could do, how long it would take, and the exact cost. I was very satisfied with the work they did. They explained all the important points and answered all my questions after the installation. They cleaned up the work area. I would highly recommend PlumbSmart to anyone needing a plumber. I hope I don't have to use them again but will call them if I do!

Jennifer Kelly

2 years ago

Brian came out same day, was on time. Explained everything that was happening and made sure we understood what he was telling us. He gave us a few options and took his time to go over everything. I would 100% use them again for any other issues

Sujith Kumar

a year ago

Plumbsmart replaced my AC unit. The following are my feedback:Easy to work withReasonable pricesExcellent workmanshipGone extra length to make sure that their work meets and exceeds customer expectationStrongly recommend Plumbsmart for your HVAC needs

Laurie Thompson

a week ago

Sean was very pleasant and provided good information

Brittany Ochoa

3 years ago

I can’t thank plumbsmart enough for their help with our slab leaks. They were efficient and a great value. They worked fast and left my house very clean. I appreciate their knowledge and respectfulness while I’m my house. I couldn’t have asked for a better company to do rerouting at our house. We also added on a few other services while they were here to help with our house. I appreciate everything they did every step of the way. Matthew was our tech and I’d highly recommend him to anyone.

Phillip Hanley

4 years ago

I have to say that I was very pleased with the prompt response and service. I left a voice message requesting a service call at 6:30am, they called back at 7:15am. They gave me a window of 10am to noon. Justin texted me at 9:15am that he was in route. He arrived early, and the fixed my problem quickly...all for a total cost of $76.25. I will not ever use anyone else again.

Rick Carnivale

3 months ago

Jeremy our tech, stayed laser focused on our leaky shower. Replaced all necessary parts & cleaned up as the job progressed. I would highly recommend Plumbsmart for any job they perform.
Thank you Plumbsmart....!!!!

Margaret Dana

a year ago

Jeff S came and serviced my broken AC unit. He was very professional, honest and VERY informative. I called the night before and he was here the next morning before our scheduled time.I also purchased the maintenance service they provide and replaced 2 parts on one of my units.Fairly priced and very good customer service!So glad I brought my business here.

Grant Hall

a year ago

Excellent and fast service much needed same day. Great communication in confirming appointment time. Best of all, Jeremy Ford came to do the repair of our leaking kitchen pipe. Complicated repair and Jeremy did a fine job. A real professional and true credit to the company. No more flooding. Thanks to all involved and a special thanks to Jeremy who saved the day with determination and skill. A company we can count on! Highly recommend. Grant Hall, Glendale, AZ

Leslee Wax

3 years ago

They were great from start to finish they gave us a great deal and weren’t pushy about it. Justin helped with picking out what we needed but not trying to push us on the most expensive one but what worked for us. Trent and Matt put it in they were great guys very professional was very impressed with them. i’m so glad I found them. Thanks guys ❤️

Lanette Gardiner

3 years ago

We had a tech diagnose an issue with our furnace, ended up being the fan motor. The estimate given was $1150. My husband called a commercial parts distributor and they told us the part was $306. When my husband asked the tech why the estimate was so much, he was told overhead and markup. Replacing this part only requires the removal of like 2 bolts and 4 wires, so i cant imagine that labor was a huge part of this $850 difference. I think we'll just handle this ourselves.

Tom

2 weeks ago

They were able to come out the same day and the service was excellent.

Claudia Whitehead

2 years ago

PlumbSmart is amazing! This is the second time I have needed their services in an emergency. Fair price. Quick, quality repair by technician Hermon Ramos! Definitely recommend!

Rachael Barclay-White

3 years ago

Would highly recommend Plumbsmart. I used them to install a disposal and change the valves under the kitchen sink and they did a great job. Sebastian came out for the quote and returned to do the work. I was notified by text of the appointment and also when he was on the way which I really appreciate. Sebastian was professional and knowledgeable. I would trust him and Plumbsmart for any future jobs I have.

Doug Upshir II

4 months ago

PlumbSmart was great to work with from the initial call through the completion of the work. The technician was very knowledgeable and professional. I will definitely use them again!

JOSE COLLAZO

2 years ago

Never again! Charge me $1600 to install a gas hot water heater. Gas water heater cost 685 in Home Depot they get a discount. Which I know this water heater is a cheaper kind so it wasn’t even that much . Say $500, Leaves you with $1100 and change. $285 for parts, leaves you were $800. guy done in two hours. You’re gonna tell me a plumber makes $400 an hour. Never again!! Look somewhere else!

Christopher Stavris

2 years ago

After several plumbers attempted to fix my low water pressure issue I luckily stumbled upon a review for Plumbsmart. They were able to get me scheduled within 48 hours of my initial contact with them. My tech ,Gary, showed up on time and prepared to do the job. Unlike the other plumbers that were here before him ,Gary was able to assess my issue and provided me with an estimate within just a matter of minutes of his arrival. The problem was addressed promptly and the pricing was very reasonable, especially in light of the quality of services performedI would ,without hesitation, recommend this company to anyone who has any plumbing issues. I will also be using them in the future for any of my HVAC needs, as I understand they also work on heating and AC units

Dawn Lambert

3 months ago

We had an outdoor faucet that was leaking into the house that turned out to be a leak under the concrete slab. Matt and Chase diagnosed the problem, detected where the leak was, and capped the offending water line. Matt and Brian arrived on time the next day and rerouted a new line to the outdoor faucet. Our hot water heater was on the brink, so they replaced that too, and installed a soft water system all in a matter of four hours. Unbelievable! They explained everything they did step-by-step, and did it all at a price way below their competition. Competence, skill and professionalism is what you get with these guys. Bravo! PlumbSmart. (Oh, did I mention they fixed a leaky bathtub cartridge for free?) incredible experience I would recommend them to anyone.

Gil Jones

a month ago

Showed up early. Very nice and considerate of customer. Knowledge of system and/or offers alternative to unspecific affliction. Not preoccupied with escalating service call. Will call them again.