Description
Weather Masters, Inc. is a family-oriented business that has been providing HVAC and plumbing services to our neighbors in the Phoenix Metro since 1983. We strive every day to be the best HVAC contractor in the business. We want our customers to rely on us, and we enjoy building long-lasting relationships with them.
Our Core Values
Integrity & Honesty: We deliver honesty and integrity in all we do and say.
Respect: We strive to give due respect to ourselves and others, and promote an environment of teamwork and growth. Indeed, we follow the Golden Rule.
Empowerment & Ownership: We strive to empower our talented people to look at the big picture and won’t sacrifice long-term value for a short-term result.
SERVICES
A/C system maintenance, A/C system repair, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Repair HVAC, Thermostat repair, A C Inspection, Air Conditioning Contractors, Air Ducts, Air Filters, Air Purification System, Air Quality Testing, Commercial And Residential, Commercial Heating And Air Conditioning, Commercial Maintenance, Cooling Issues, Custom Design, Duct Work Services, Electric Furnace Services, Emergency A C, Emergency Furnace Repair, Emergency Furnace Repair Services, Family Heating And Air Conditioning, Flex Duct, Furnace Inspection, Furnace Needs, Furnace Replacement, Furnace Tune Up, Gas Leak, Gas Leakage, Hard Duct, Heat Exchanger, Heat Pump Services, Heater & Ac Service, Heater & Air Conditioner Service, Home Air Conditioner, Home Ventilation, Light Commercial Air Conditioning, Maintenance Activities, Maintenance Agreements, Need Air Conditioning Repair, New Construction, Our Air Conditioning Services, Plumbing, Plumbing Services, Predictive Maintenance, Preventive Maintenance, Regular Maintenance, Residential Air Conditioning, Residential Heating And Air Conditioning, Routine Maintenance, Schedule Service, Uv Lights, Ventilation Work, Water Heater Replacement, Water Heaters Services, Whole House Air Purification, Faucet installation, Faucet repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair,
Reviews
Trevor Summerhays
a year ago
Chris Nestegard
9 months ago
Outstanding as always. Highly recommend them for all of your plumbing needs
Kathy Crabtree
4 years ago
Had Weather Master Inc. install my ac unit. They were on time and did exactly what they said they were going to do and very professional. I love the unit they installed and was pleased with all the communication with the office people. Would highly recommend them to anyone needing their service.
ALONDRA SANCHEZ
2 years ago
Daniel Dunlap is the person that came out and helped my family and I. The first interaction we had with him he kept assuring me that he would get a solution for me that same day. At that point I had been dealing with my property management for a little over a month and had sent about 6 technicians to look at the issue and none could find what the problem was or how to solve it. They are very responsive and communicate well with you as the client. Daniel explained the whole process in detail and in a way I could understand. I am very pleased with his service, I am glad he is working there!
Our first experience with them went so smooth that we called them a few years later knowing that they also offer plumbing services.
They installed our AC unit & thermostat. They were very quick & professional! It’s now been 6 years and zero problems with it.
A couple of years ago our daughter was taking a shower and she was too rough with the handle …it broke off and water was spraying everywhere. I wasn’t sure what to do or how I was going to fix it so I called Weather Masters and they sent a plumber to our home right away! I don’t remember the plumbers name but he was kind, friendly and fixed our little disaster right away!
We are thankful for Weather Masters!
Arizona Shopper
4 years ago
sheila bonadonna
4 years ago
Our technician was Chris. He kept us well informed as to the problem we were having with our thermostats not holding the temperature. He explained the situation thoroughly and what corrections needed to be made. He was very professional and efficient.
I use Weather Masters for all of the HVAC installs for my General Contracting and Home Building. Knowledgeable and reliable.
I hadn't ever had my AC system serviced in the 6 years I have lived in my home. The system is likely 18-20 years old.
I called Weathermasters and Jason came out and did a thorough inspection. He found one issue that could cause problems for my motor down the road, but was completely up front that my system was currently running fine. There was no high pressure to sell me the new part. (I did choose to have the part replaced.)
He also took time to answer all my questions about my current system and gave me a quote on replacement when the need arises down the road.
I'd recommend Weather Masters.
Brittany Adair
11 months ago
Chance helped us with our laundry room remodel. He worked quickly and did a great job! Months later, we love it! Thank you weather masters plumbing!
harold worthen
11 months ago
In the past we have used Weather Masters for plumbing work and have a maintenance plan for A/C service with them. In August of 2022 Weather Masters replaced our A/C heat pump and improved the ducking in our home. We are complete satisfied with their service and a big thank you to Mr. Keith Harris their service and installation manager.
I have used Weather Masters for several years. Yesterday I had a good experience with HVAC Repair Tech Keith who was able to describe what caused the problem we were having and he had the unit back up and running in a couple hours. Also, the scheduling is efficient as we called after hours at 6PM and they had the tech scheduled and unit repaired by late morning the next day. I keep coming back as they have always been quick to respond and fair with price. They are an honest company.
Trevin MacLay
2 years ago
I've had Weather Masters fix both our A/C and some plumbing problems and they did amazing at both. The technicians are knowledgeable, polite, and communicated very well with us. Awesome company and super impressed!
Tamera threat
2 years ago
I don’t even have words to express how grateful I am. I rent and have had an ongoing plumbing issue since moving in 6 months ago. Every 2-3 weeks our drain clogs, the property management sends out a plumber, then 2-3 weeks later REPEAT! Today they FINALLY sent a new company and we got Dan. Dan was thorough and although when entering he initially said that house was old, cast iron pipes, sludge etc. But he actually took the time to dive DEEP and he solved this mystery! Thanks to his patience and attention to detail he uncovered our plumbing was not installed in compliance with code, in fact it’s been done horribly wrong and this is why no matter what we do, the pipes continue to drain. I’m so happy I literally have tears as I write this, I don’t think anyone knows how frustrating it is to not be able to use your kitchen, washing machine, and sometimes even the shower for multiple days every single month. We plan to buy when our lease is up and we absolutely come back to this company!
Service has been poor. Problem scheduling and keeping appointments. Repair man rude and argumentative
Love Weather Masters! As an owner of a Valley Inspection firm, I refer them to any of our clients who ask for a referral to a reliable plumber. They are top notch and professional and our clients all report excellent service.
Jocelyn Richards
4 years ago
Appreciate your work, always!
Sarah-Leilani G (Misolaki)
5 years ago
The best AZ has to offer. Remarkable customer service, Keith and Kellie went above and beyond to keep my home nice and cool. Thanks again, you guys rock!
Weather Masters has been absolutely amazing. They have worked on 4 different properties for me and they always show up on time, explain to me what is wrong and I have always been happy with the price. In fact one time a renter called another AC company before letting me know there was an issue and they gave the renter a huge quote. I got Weather Masters out that very day and the issue was actually a quick fix that saved me thousands over the quote from the other guy. I will always use Weather Masters!
Richard Romero
a year ago
I rely on weather masters for all our hvac maintenance they’ve always been responsive, on-time and quality work.
All Good Shutter and Blind
9 months ago
We have used Weather Masters for several jobs. They are fast, efficient and trustworthy. Five Stars
Love working with a company where I get to deal a guy who knows what he is talking about when it comes to my air conditioner. Super friendly and professional and I don't feel like I am receiving a forced sales pitch. Have had them out to my house a couple times and been completely happy with the experiences. 100% reccomend this company!
Koni Christopher
a year ago
Humberto Estrada
10 months ago
Dwayne “The Rock” Johnson is the ultimate professional. He was friendly and kept us updated on the job at hand. He explained in detail the recommendations that would keep our system in operation. Great job and thank you !
Royce Rothlisberger
4 years ago
Great service
We had them install two AC mini split units last year. There were some corners cut during the install that resulted in two return visits to fix, including water leaks after a two storms (one unit was installed on the roof and the sealing wasn't sufficient). We just had them come out almost a year later to service one unit that was leaking condensation, possibly due to a dirty filter nobody ever told us existed or we need to clean. As part of that service call they replaced a condensation pump that the technician acknowledged was new in the box but had been sitting in his van for a year so he wasn't sure how it would run. A few days in it works well but is much louder than the previous pump. Writing this review makes me really question why I'm still giving them 3 stars, but they're all nice people and the units have worked well.
True Crime Cyborg
11 months ago
These people are the greatest! I typically either forget to leave reviews or am too lazy to do so. Therefore, if I do take the time to leave a review, it's heartfelt. Highly recommended!
E. Becker, RRT
9 months ago
Weather Masters Plumbing LLC was sent out to my newly rented home over the summer. Knowing this was an irrigation issue and not a plumbing issue, I was not at all surprised when Brent was unable to resolve the issue.
But here is where Brent's true nature shined through... Despite being unable to fix the irrigation issue, Brent noticed that there was a large amount of water flowing through the house, even after the irrigation was shut off. I imagine many plumbers wouldn't even have looked to see if this was happening once they realized they couldn't fix the issue they were dispatched to resolve. Brent took the time to walk around the property to see if there was a noticeable leak and then spoke to me about water running in the home. (There was no *known* water running at that time.)
Needless to say, I was more than a little panicked! I had only moved into the home just shy of two weeks earlier. I hadn't noticed any leaks, but I had reported strange seemingly plumbing related noises on the day I moved in. Once he received approval from the landlord to enter the home to determine what was causing so much water to be flowing through the house, Brent very quickly recognized that the noises were related to a water softener. In a short amount of time, he found that there had been a water softener installed in the crawl space above the garage and that this water softener had been removed without properly capping the pipes. (Or something along those lines. I'm not a plumber. Ask Brent. 😉 )
Brent turned the water off to the home, per my request, and then finally received approval to return two days later to fix the problem and restore the water flow to the home. Were it not for Brent and the confidence he instilled in me, this would have been an even more stressful situation for me. Brent was the absolute best plumber that could have been sent out to my home. I'm sure other plumbers at Weather Masters are wonderful, but I'm not sure that any of them can hold a candle to Brent. I will literally never forget him and will recommend Weather Masters Plumbing LLC to anyone who will listen.
Jason was timely and professional. He tested our unit and everything was working great.
Susan Coppinger
4 years ago
Excellent Service!!!
William Claymon
4 years ago
Spoke to Jeremy wow was this guy knowledgeable!
I was on a tight budget
Not only was Jeremy able to get me a new air conditioner..but got me a great system for less $$$ than I even expected to pay
I also got a new toilet...
I know there are many companies to choose in Phoenix
If you want a good company with honest pricing
Choose Weather Masters
Shana Schwarz
6 months ago
Weather Masters came out to change the filter for our R/O system. They were on time and the technician texted me when he was on his way along with a picture so I knew who to expect. I felt safe with him in my phone. When the system started acting up again, they sent another technician out for I charge to fix something that was missed the first time around. I will use them for all of my plumbing needs.
We had Keith out to look at an airflow issue on an addition that was put on our house . He was very knowledgeable, thorough and got the job done ! Also he installed our Nest thermostat for us while he was here !
We also appreciate calling into the office and getting a live person… and one that you can hear the smile in her voice ! Allie is awesome !
We recommend them to anyone !!!
Carefully explained everything they were doing, gave several options. Courteous, competent and prompt.
Douglas Norton
2 weeks ago
During one of the hottest days in Arizona, the air conditioner stopped working. When told that my wife was bedbound, Weather Masters had a crew at the house within an hour and the unit was fixed within 3 hours. Weather Masters went out of their way to make sure that my wife would be able to stay in her own bed that night. This is not the first time that they have continued to provide outstanding service.
Michael Rague
4 years ago
Chris was very professional, friendly, and knowledgeable. We appreciate him letting us know the status of our unit and how to improve its performance for the future.
Cody Slaughter (SlaughterPlumbing)
4 years ago
Lynne Cousineau
4 years ago
Professional, Courteous and very thorough.
Kathy Marshall
7 years ago
Love working with this company. Professional at all times and seriously care about their customers.
Melissa Kreider
8 years ago
Technicians were professional and very knowledgeable. All work was completed in a timely manner. Scheduling was a breeze! Would highly recommend Weather Masters!
Best workers ever and great service best prices
This place was great! I called two other plumbers prior and weather masters came out the same day (when the other places said it would take them 2 days to come out) and charged me $100 less then what the other plumbers estimated. Cody stayed 2 hours after closing to make sure the job was done. He was very polite and explained the process very well. Thank you for the great service!!!!
Benjamin Morrison
4 years ago
Prompt and very professional. Would recommend.
Daniel Zufelt
4 years ago
Weather Masters has serviced my properties for 15 years now. Their team always provide the best quality service, quick responses to my needs and great follow-up. I know I can always rely on Weathers Masters to get things fixed right. - Daniel Zufelt
Laura Fisher
2 months ago
We’ve used Weather Masters for our toilet replacement and our AC replacement. They gave us great service while also being the best value for our money. I will always use them and I constantly recommend them to friends! Check out the cute thank you cookies they just sent us out of the blue!
Tiffany Lingenfelter
4 years ago
Robin Silberman
4 years ago
Great company to deal with! I would recommend them highly!!
Cindy Weschrob
3 years ago
Extremely incompetent do not use. They are dangerous. If a coil is frozen and you need to get to it ask to use a hose don't tell the people to wait in over 100 degrees for 12 hours, we contacted a competent company and they are actually taking care of it.
victor melicson
4 years ago
Never called them, either got the number wrong from a legitimate caller or on a phishing expedition. Regardless
After our AC went out on Friday night, Weather Masters was able to stop by our house on a Saturday and diagnose the problem within a few minutes. No less than an hour later Scott was able to fix our problem. Scott was knowledgeable, courteous, and didn't complain once about having to work on the weekend. The pricing was reasonable and the service was fantastic. I've recommended Weather Masters to my friends and families!
I had the Plumbers come out repair the heating element in my hot water heater. They took the time to flush the water heater and educate me things I can do to make my water heater last longer.
Courtney Johnson
a year ago
I highly recommend this company, everyone is very knowledgeable, helpful and a pleasure to communicate with.
Pablo Gutierrez
4 years ago
Had a problem with the AC in my office, these guys came and fixed it right away. They were professional and hard working. Great HVAC company!
Lissette Rogers
8 months ago
Everyone at Weather Masters was amazing. They returned my call quickly and got me on the schedule right away. Chance was on time, professional, helpful, and fast!
Will be using Weather Masters for future plumbing issues.
Michael Damours
11 months ago
Had entire A/C System replaced with new unit. Old a/c unit 18 years old.
Fantastic service, availability of replacement unit. Professionally installed and crew was extremely well organized.
Dwayne was very professional, thorough, and kind!
BreAnn O'Leary
6 months ago
Freddy and Jacob installed a new AC unit for us. They did a fantastic job and were very respectful. They deserve a raise! 😀
I’ve used Weather Masters for my business and my home. They are very professional and do great work with friendly service. Most importantly they are honest and don’t sell you things you don’t need. I highly recommend Weather Masters.
Chance and his team were absolutely awesome. He ordered the part and installed it quickly.
Thanks chance
They were professional and did qualify work.
Steve Larsen
11 months ago
Weathermasters is great to work with. Not only were they priced right, they were very responsive and direct in their communication. I appreciated that they talked me through the whole service call to know what I was to expect. They were very honest and transparent and that is very important.
Weather Masters did a fantastic job checking over my AC and getting it ready for summer. They explained everything they did and I was amazed at how thorough they were. They were friendly. efficient and knowledgeable. I highly recommend Weather Masters!
Betty Carrion
4 years ago
The new unit looks great. Itj is much quieter than our old unit and best of all our home is really comfortable. The installers did a great job.
I had Weathermasters install a soft water unit and a new hose bib at my house. They did a great job. Chance and Kyle were on time and professional. I highly recommend them.
Curtis Leavitt
4 years ago
Steve & Emily Johnston
a year ago
These guys are great! Professional, efficient and fair prices. Definitely recommend! They did some plumbing work for us- reverse osmosis system and a new water heater. The technician who installed for us, Chance, was 100% competent and was fun to talk to. These guys are legit!
Best A/C company around. Wouldn't think of using anyone else.
Steel & Stone (Steel & Stone LLC)
a year ago
The technician showed up on time and got right to work. He got my cooling up and running quickly ! Very fair price. I highly recommend using Weather Masters!
Lora Brekhus
9 months ago
Shimon Waksman
4 years ago
Will use for my regular service.
Great customer service, quick to respond and very reasonable prices. The technician that changed my hot water heater was very professional arrived early and got the job done in a timely manner. Would recommend them to anyone.
Very professional. Chance Larsen is extremely knowledgeable, helpful, and provide practical solutions. He also taught us a few things. Weather Masters has our highest recommendation!
Had Weather Masters come out to my home when I heard they were offering an AC inspection and tune up. The technician was great. He didn't just get up there and poke around only to come down to tell me it was time to settle up. He and I went on the roof together and he walked me through the system and let me know where I should have the system serviced. He didn't try to push me into getting the work done. In fact he told me I'm good for the time being but that they were suggestions. I would use these guys again. Very reputable company.
Sandra Graham
4 years ago
Jason did my rental and my house today!!!
Outstanding young man!!! Thanks again Jason!
Sandra Bryan
I called WM shortly after 8 a.m.; I had an appt scheduled and tech was here shortly after 9 a.m.! I received a text with the tech's photo saying he was on his way. Very professional! The tech, Dwayne, was professional, friendly, answered all our questions as well as providing additional helpful information, not only about the unit he serviced, but about the second unit as well. Used WM since 2003; was with a different company for a short time, but happy to be back with WM. Excellent customer service that goes above and beyond! Thank you.
Kenneth Crouch
7 years ago
I used Weather Masters to install a new heating and air conditioning system in the spring. The pricing was extremely competitive and the installation and cleanup was above and beyond expectations. Based on our experience I would recommend them to anyone for both quality and costs.
Christie Ellis
3 years ago
I was grateful for Weather Masters quick response when I called them on a Sunday. They came out quickly and had the plumbing issue resolved!
I have never dealt with a more honorable classy business. I have 2 units on my house and 1 went bad in the middle of the night on a weekend. It was 111 degrees and we had a new little baby. Needless to say I needed my AC fixed pronto! I called my AC company and they could not get there until Monday. I pleaded with them and they were almost rude and could not come till Monday. Desperate, I called my neighbor and asked who he used. He gave me the number for Weathermasters. I called them and told them my situation.......they moved some things around and made my house the priority and were at my house in an hour. They just earned a new customer for life.
Steven Johnston
a year ago
The plumbing team is the best! Recently needed a water heater replaced and Chance, a plumbing guru, came out and quickly installed a new one that we are very happy with. Chance was very professional, friendly, and did a fantastic job educating me about how to extend the life of the new water heater! Great value for the product and service! I will definately be calling these guys again for my future plumbing needs.
Omar Hassan
10 months ago
We have been utilizing Weather Masters for all of our HVAC services for years and they have been nothing short of outstanding. Their techs are very knowledgeable, and their support staff is always friendly and available. From complete AC system replacement to updating old technology, they are here to help. As a business owner, it’s comforting knowing that if a problem arises, they will always be there to fix it and will always stand by their work.
Brett Overson
6 years ago
We used this company to replace our two AC units on our home and they did an excellent job. Great communication throughout the project and the new units work fantastic. We will continue to use them for future needs and definitely recommend this company!
Weather Masters are awesome! They are our go to company! Quick, efficient and they are priced right! Thanks guys!
Bethany Rayleene
10 months ago
Highly recommend! Dwayne Johnson is very nice and professional. Very much appreciate him and his work.
Susan Lombardo
4 years ago
Josh was polite, articulate & responded to all my questions . He worked quickly, neatly & efficiently. I can't ask you more!
Fast, honest, dependable.
Trevin MacLay
4 years ago
Weather masters did an awesome job fixing our A/C unit and I was impressed at how helpful they were. The tech did more than expected and offered a lot of great advice, and the A/C has worked great for months since.
George Schnellbach
4 years ago
We needed all of our sink faucets replaced and Weather Masters did a great job!
We also wanted a water softener and Weather Masters installed one for us.
They have also come by to help with kitchen sink clogs and more.
They have always been very responsive and professional. I highly recommend Weather Masters!!!
Jennifer Gniffke
9 months ago
Jacob and his coworker were professional, on-time and solved both of our issues!
I highly recommend Weather Masters and it’s my HVAC company of choice. They consistently provide excellent service. The technicians are very professional, qualified and really kind to work with. They explain things so I can understand their trade a bit better and the issue at hand. I will continue to use this company.
Sam did a great job of explaining our options and making suggestions to best fit our needs
Called weather masters mid afternoon on a Staurady and spoke to Allie. In less than a hour, technician, Keith showed up to look at our AC unit. He diagnosed the problem, located the part that was needed, left to go pick up the part and returned to replace the part and had our A/C back up and running all within the same afternoon, just in time for the party we had scheduled that evening. Thanks Allie and Keith!!
Great customer service. I don't live in az full time. Needed a company that could provide a bid and install a new A/C unit/heat pump within 48 hours. Weather Masters was recommended to me and I see why. Very happy with their service. Keith is very knowledgeable and clearly explained our options and what was involved in the install. Keith and his team (Jumall & Juan?) showed up on time and finished the same day. Cleaning up as they left. I would highly recommend this company.
Regina Barker
8 years ago
Weather Masters is the only company I trust to do my yearly routine maintenance on my A/C. The techs that has come out has always been informative since I know NOTHING about how an AC works other then the on/off switch.
Also very kind around the fact they I have 2 excited little dogs.
He doesn't just tell me I need a new AC filter, he replaces it for me while he is there (with my own filter provided)
Just a lot of little things that I appreciate.
Chris Hansing
11 months ago
Allie and guys at Weathermasters have taken good care of us. We remodel houses, and they always take care of all our hvac needs. They are on time, do amazing work, and reasonably priced. I highly recommend them.
Best plumbers around. Professional, clean, and better prices then I was finding anywhere else.
Great people! Impeccable service!
Ali and Keith and the rest of the weather masters staff took great care of my fathers house. They sent a tech promptly and repairs were made quickly and correctly for a great price.
Great Customer Service!!
We've been using Weather Masters for many years.
They are fair on prices and don't try to jack you around.
Chester Lipka
10 months ago
Dedicated technician made repairs to ensure my system was up and running to manufacture specifications. Several trips were required, but the job was completed in a timely manner. Weather Masters is a great company to do business with.
Jeff Montano
9 months ago
Had an emergency plumbing issue a few months ago. Weather Masters came out at 9pm to fix the issue temporarily.
They came back about a week later with the new parts and everything was fixed!
Great quality work and incredible service.
Couldn't be happier with our experience with these guys. Our AC went out and they got over to our home within 2 hours and got it fixed. Professional, quick, and solved the problem.
Connie Heinrich
7 years ago
I have used Weather Masters for a couple of years and have referred them to many of my neighbors and friends. They provide excellent prompt service and their techs are very personable and great to work with. They NEVER try to sell you something you don't need. I highly recommend this company!
They replaced the plumbing in my office building after several clogs from old pipe. They did a great job. Clean and courteous to everyone in the office. Highly recommend their services.
We've been using Weather Masters for several years now and are extremely pleased with all aspects of their service (Scott is awesome). This year we purchased a new A/C and the care & time all technicians took to install the unit & air handler (heater) was amazing....5 GOLD STARs AMAZING! After the unit had been running a week or so, they came back to make sure all was well and checked everything and returned again after 4-6 wks to make sure the unit was to our satisfaction; a technician (Keith) did the second check - another remarkable tech! A shout out to the office staff, Richard, Angel, Noel, Eddie for stellar customer service. Another bonus, best price in town as well You guys are the best!
Nicole Pearce
4 years ago
Best company every, honest, great pricing, reliable and great customer service.
Elias Robbins
3 months ago
Weather Masters took care of our air heating issues quickly and professionally at a reasonable price. I would hire them again!
I hate giving bad reviews. It's not my favorite thing. We called this company to get our AC repaired they misdiagnosed it and told us we needed a new unit or we could try to charge it back up. We decided on charging it back up because we are having issues with our landlord. We call them a couple days after the initial estimate, which cost $80. They tell us they send us a tech in the AM, okay mid-day, we call and ask again, they say oh sorry around 2-5pm, the tech show up a little after 5pm and tells us, they can't do it because they don't have the freon they need. I don't understand how since they were aware according to the estimate that it takes r-22.
So we have to wait another day. They tell us midday and he comes again way after 5pm. He climbs up and then climbs down and tells us he can't recharge the system because it is frozen. We are obviously overheated and frustrated. We asked why we weren't informed to let it defrost and he said well it wasn't like this when we came the first time when you should have repaired it. Okay we couldn't repair it because our landlord is refusing to, thanks for the back talk. We ask if they can do it tomorrow and he says we are booked two weeks in advance. WE HAVE NO AC. If you are THAT booked then don't take clients in.
After that tech left I had a bad feeling. So I called another company, who came after hours the same day and offered a free estimate. He told me they could just use water on the unit to melt the frozen part!!! He said he'd send someone how because he thought the estimate sounded weird. Came out that day. They properly diagnosed it. We didn't need a new unit.
One positive is the dispatcher is amazing and kind, love her. The tech? He needs to learn some customer service skills.
Chase Merrell
4 years ago
Our office building lost A/C mid-July and these guys were on it! Chris was our tech. Extremely responsive, clean, and professional. They've come through for me twice now, so a shout-out is long overdue
Kent Winteron
4 years ago
Thank goodness their are good honest people like Weather Masters . Very knowledgeable and through about all they do.
Brad Post and his colleague were friendly and professional. They fixed our water leak issue that was under our kitchen sink. They completed it in a speedy time. Thank you again for your help.
Gloria Cunningham
4 years ago
Keith was very helpful. Gave opinions, advice and explan
ed the work he was doing.
Michael Rague
4 years ago
I have received great service from this company, I highly recommend! They are easy to reach by phone and keep you updated on your technician’s arrival. Dwayne did a great job! He was professional and friendly. He was able to quickly diagnose and fix the problem. Not only that, but he took the time to explain the issue, answer all of my questions, and was careful my cats didn’t get out when coming and going through the door, which was very appreciated. Very impressed!
Jason G, was professional very greatful he was willing to look at system even in attic YIKES in this heat . He is coming back tmrw to add dye to make sure no leaks.... Bonus he was willing to put mask on even though vaccinated w no hesitation.
Thanks you Jason for going extra mile and being kind and professional !! It's appreciated in this world we live in .....
Louis Finelli
4 years ago
Our A/C went out and we gave them a call to which they speedily scheduled a time to come assess the issue. They were amazing with finding out our unit had a leak and quickly repaired it. They had even gave guidance on how to help our system be more efficient.
Kimberly Bennett
4 years ago
Victoria Gindick
5 months ago
This company practices the best customer service! They always answer the phone, listen to our issues, and very quickly respond with technical support, and dispatch a technician asap. We're very happy.
Excellent communication from the start. Beginning with a text informing me of our appointment date/time. I also received a call the morning of by the technician Dwayne letting me know he was on his way. Dwayne was professional, courteous and cleaned up after himself. He explained his recommendations after our bi-annual tuneup without pressuring me. They have a VIP program that allows the customer to receive discounts on services and parts. Nice to have a contractor show up and one you can trust!
Joshua Gonzales
4 years ago
Good Attitude and Quality service is what these guys are all about. They replaced one of the A/C units in my house and I was blown away at the attention to detail and attitude that everyone had. A/C work in AZ is no joke and can be no fun, and these guys were nothing but smiles! Only company you should ever call if you need help with your A/C or heater.
Daryl Purcell
4 years ago
Carolyn Dawes
11 hours ago
By far the greatest service ever..
Jeremy Atkin
11 months ago
Chance is always very professional and knowledgeable!!!!
carolyn bowling
2 years ago
The fine driver of this vehicle representing your company drove the wrong way down Scottsdale Rd. at about 1:19 today to get into a turn lane that he then used to make a U turn in front of the car in front of me causing both of us to hit or breaks. Though you might like to know that. On the positive note. I've heard good things about your company.
They always do a great job. They text when they are on the way and show up on time.
Have used for over 10 years. Service, installs..ect. Great techs, installers and managers. I highly recommend. Friendly office staff as well. They are honest too.
No gouging allowed at Weathermasters!
Charlotte Thomas
4 years ago
My highest compliments are competence and no drama. Weather Masters installed the HVAC system in 2017. I had to call them once before and they were very thorough in addressing the odd problem. And they came today: they were competent and thorough again. I appreciate the use of technology to let me know when technician was on his way with his picture included. I have now signed up for service plan. No drama and good work!
On time & communicated well the entire time. Charged a fair price and when it was discovered that some of the scope of work had reduced they adjusted the cost to more accurately reflect the work to be performed.
I will use them again in the future for my home or business needs.
I've had extensive experience with Weather Masters. First I have contracted them for quarterly maintenance and replacement of multiple aging units at commercial buildings I am in charge of. Their techs are on time and professional. On a few occasions I've also had my home units go out, always on hot summer days/evening, what else would you expect? I've had to call at 5pm on a Friday and they were able to get a tech out that night to get us back up and running. I've also called later and got their after hours person. Although I wasn't able to get a tech out that night , they were out in the morning and got us up and running. Something my family and I were thankful for. If you call and get Allie, she is amazing!
sharon Harris
11 months ago
Keith installed a mini split a/c unit. Both the service and install were perfect and prompt.
Chris Nelson
11 months ago
Thank you to everyone at WeatherMasters! We have been using WM for a while now for our AC service and their technicians have always been prompt and professional. When our AC went out the other day, they sent someone out right away and got it repaired quickly. We are so thankful for their understanding of our situation and quick response!
Marion Botten
3 years ago
Weather Masters went far and above fixing our 40 year old gas furnace . Keith Harris was the the tech guy that came out. He spent many hours here and was determined to figure it out.
If I could give more stars. I would! I highly recommend this company.
Kirsten Skyba
4 weeks ago
Sam from Weather Masters was outstanding. He's friendly, professional and very knowledgeable. He took the time to explain our options and we made a better choice because of it. Weather Masters is top notch.
Kathryn Davis
4 years ago
Marco Tarango
6 years ago
Called Weather Master on a warranty call when my unit stopped working. Chris was prompt to show up. Diagnosed the problem was my compressor, replaced it then found the other issues, repaired them and stayed into the night until the unit was working properly. Brandon also came out to help Chris when he needed it. Not once did I hear any excuses from them or any doubt that they would get the unit working. Both were very professional and hardworking people and they kept me informed as to what they were doing. Great job guys!
Cecilia Webb
4 months ago
Sam b came over to to look at old air conditioner and hot water heater..I decicid to to replace both..pricing was great ..very happy
Rena Erickson
4 years ago
I was really bummed when my water heater quit working on a Saturday morning. I looked at the manufacturer's website to find an authorized repair contractor. I started contacting them, and most of them never got back to me. Weather Masters however got right back to me and I got on their schedule in a very timely fashion. Because I didn't consider this an emergency, I was worried it may take some time to ge a plumber out to fix it. These guys were very quick and responsive to come get it taken care of. When the tech arrived (which was right on time), he was polite and professional and got the job done very quickly and the price was VERY reasonable. I was very happy with Weather Masters from start to finish! Highly recommend!!
Chris Carpenter
4 years ago
Chris Rivers and a very professional technician and explains all possibilities so customer can make an informative decision.. I feel I can trust Chris that’s important..
I don't know where to start. When we bought the unit, they offered to throw in a cleaning on our old unit. It's 10 years old, so that seemed like a good idea. The tech came out, was not friendly at all, he went up in the attic for 45 minutes. At one point I heard him on the phone complaining about the job. Came down and told me he couldn't do the job. He then had the nerve to ask me for the final payment. I told him I wasn't paying until the job was complete. He got angry at me and stormed out. Fast forward a couple months into the peak heat of the summer, the unit takes a really long time to start cooling. I timed it, starts blowing air at 97 degrees, takes 2.5 minutes just to blow air at room temperature, then 7.5 minutes to reach the coolest air. Runs for another 2.5 minutes and shuts off. Repeats this cycle every ten minutes. Hardly seems efficient for the most efficient, most expensive unit they sell. I called three times last week to discuss with the service manager to see if something seemed wrong to him. I was told each time they were short staffed and he was in the field. I called again yesterday and got the same story. I was told the best way to ensure I could speak with him was to schedule a service appointment. The only time they had available was 3-7 pm today. Got a text at 6 pm saying the same tech I had all the issues was on his way. WTH?!? They're happy to sell you a unit and take your money, but their service leaves a lot to be desired!
Seresa Dickerson
3 years ago
Driver almost crashed into us because he was busy on his cell phone and not paying attention! I wouldn't use them because if they are that oblivious and inattentive to their driving then I'm sure they show that same quality in their workmanship!
Best AC company in town ! Very knowledgeable, friendly, and clean techs! Highly recommend these guys for any HVAC or plumbing work
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