Best Replacement And Installation in Lexington KY

John Marc was professional, efficient and very informative. You pay more for services from H2O Maestro or Fayette Heating and Air, but for plumbing and air conditioning I am willing to pay for quality care and equipment.

I had a stopped up sewer line. Call Roto- Rooter they were at my place within about 2 hours. Tyler was a very kind and knowledge employee and had the problem fix and cleaning up in about an hour's time. I highly recommend this service.

Super fast and polite! My husband and I just bought our first house so we didn’t know what to do. Allen walked us through what was going on and was a huge help! Thank you!

Had what I needed! Where as masters sucked

This place is not what I would recommend. Said they would be out between 10 and 5, on Friday. Get a call at 9:00 pm that they needed to reschedule for Saturday...promised no weekend fee. Sitting here at 3:00, another day wasted. Call, get a call center with stock responses. Do yourself a favor and call a bigger chain. They aren't worth your time and they just tell you what you want to hear.UPDATE: Just got a call wanting to reschedule...again! Two days gone. Bad business.

The guys at PSI had great communication, worked efficiently and did an awesome job! Kind and courteous. Would definitely call them again.

Green Box has provided us outstanding HAVC service to us for years. I would recommend them to anyone

Always professional, thorough and helpful.

Chris at Big Blue Wrench reset our toilet. He explained what he had done and why he used a thicker wax ring than the one that was used by the original installer. He cleaned up the work area before leaving. Chris was friendly, polite, and professional. We are very pleased with his work and with the office staff who set up our appointment. This was our second time to use Big Blue Wrench. We were equally impressed with the appointment process, the plumber, and the work completed at our original time off service for a different issue. We highly recommend Big Blue Wrench to anyone needing a plumber.

Christian Durbin was professional and friendly and nice solved all my problems will recommend and use again !!

In August 2020 I called Mr. Rooter because the drain line outside the house and cleanout were infested with roots, blocking everything going out of the house. They assessed the problem and the solution was to replace the cleanout and 4 of pipe under it. No other solution was offered and I thought this will address the issue. The experience was good and I was happy to pay the $950 repair cost.

However in October 2021 I started having the exact same problem again. Called Mr. Rooter and it was determined the roots have gotten into the cleanout and pipes at the same location again, even after I removed all the shrubs around it last year after the repair. The specialist told me the job they did last year was not nearly enough, and at minimum the yard will need to be excavated and 10 feet of the pipe replaced. I feel I paid for a subpar solution that resulted in having the same problem just a year later, and asked if they will factor in what I already paid or at least a discount. Was told I am 2 months past the warranty and there's nothing they can do.

I signed for the larger repair since I need to have it fixed before the weekend. And they were able to send people out the next day, which is appreciated. However seeing the cheap flimsy pipes and cleanout from just last year replaced with the much sturdier schedule 40 really made me feel that this should've been done last year. I tried to call the office to see if they can offer me anything, but was simply referred back to the specialist who couldn't help me before. Ultimately I am happy with the repair today, but feel let down by a large reputable company that didn't do it right the first time and won't make up for it. Overall dissatisfied.

He was completely truthful about what needs to be done and what he did to make sure my home will not catch on fire. His main concern was safety. He tried to fix the issue to see if it's going to work but there could be other problems ahead. I will use this company again and again.

great work and very professional and kind guys doing the work. I had two different jobs done by them at different days and it was different guys but they took the time to make sure it was all done up to code and cleaned up after the work. very pleased.

I once saw Mike strap up in waders, sink himself belly deep into a tank and yank a big ol mess out of a sewage drain line. Gross. This guy'll get it done.

Installed geothermal, did a very nice job. I appreciate how they kept the work space clean. There was a problem the first night, but a tech came out right away and fixed it. Happy with their service.