Description
Fast Flow Plumbing is a plumbing services company based out of Lexington, KY. Fast Flow Plumbing is determined to helping you with all your plumbing services needs. Our services include: plumbing services, plumber , and plumbing Lexington, KY.
Our Services:
Pipe lining
Drain Cleaning
Full Service Plumbing
Water Heater Installation
Water Heater Repair
Fast Flow Plumbing is proud to be servicing its satisfied customers out of Lexington, KY for many years. Fast Flow Plumbing pride ourselves in the experience, quality, and customer service we provide to meet consumer needs and expectations.
SERVICES
Faucet installation, Plumbing leak detection, Shower installation, Toilet installation, Toilet repair, Drain cleaning, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak repair, Sewer cleaning, Sump pump repair, Water heater repair, Drain Snake, Free Plumbing Inspection, Perma Liner, Plumbing Problems, Septic Tank, Sewage Leak, Underground Plumbing, Mainline clogs, Camera inspection, Waterlines, Water leak repair, Sewer line repairs, Sewer line replacement, Water line repair, Water line replacement, Water heater replacement, Drain line clogs, Sump pump services, 24 Hours Emergency Service Available, Bursting Drain, Bursting Plumbing, Cleaning Water, Drain Inspection, Epoxy Resin, Home Services, New Sump Pump, Perma Liner System, Plumbing Drain Cleaning, Plumbing Problem, Plumbing Richmond, Regular Inspections, Resin Coating, Routine Inspections, Routine Maintenance, Trenchless Technology, Urgent Plumbing Repairs, Trenchless sewer repair, Trenchless sewer replacement, Pipe bursting, Residential Plumbing, Clogged Disposal, Drain Backups, Free Estimate, Perma-Liner, Trenchless services, Sewer services, Trenchless sewer line repair, Trenchless sewer line replacement, Trenchless pipe repair, All Types Of Water Leaks, Appliance Connections, Drain Inspections, Drain Line Issues, Drain Snaking, Drains Clear, Emergency Plumbing Situations, General Plumbing Services, Hour Emergency Service Available, Household Repairs, Ice Machines, Iron Pipes, Leaking Fixtures, Liner Services, Lining Systems, Local Plumbing, Main Services, Plumbing Fixtures, Plumbing Inspection, Plumbing Services Work, Point Repairs, Pressure Regulator, Renovation Work, Repair Projects, Repairs And Installations, Replacement And Installation, Residential And Commercial Plumbing Services, Running Toilets, Tankless Water, Traditional Water Heaters, Trenchless Techniques, Unclog Toilets, Urgent Plumbing, Washing Machines, Water Damage, Water Meters, Water Pressure, Plumber in Lexington, KY, Plumber near me, Plumbers in Lexington, KY, Plumbing company in Lexington, KY, Plumbing company, Sewer line repair in Lexington, KY, Sewer line repair, Repair sewer line in Lexington, KY, Repair sewer line, Sewer line replacement in Lexington, KY, Replace sewer line in Lexington, KY, Replace sewer line, Repair sewer in Lexington, KY, Replace sewer in Lexington, KY, Trenchless sewer line repair in Lexington, KY, Trenchless sewer repair in Lexington, KY, Trenchless sewer line replacement in Lexington, KY, Trenchless sewer replacement in Lexington, KY, Water line repair in Lexington, KY, Repair water line in Lexington, KY, Repair water line, Water line replacement in Lexington, KY, Replace water line in Lexington, KY, Replace water line, Water heater repair in Lexington, KY, Repair water heater in Lexington, KY, Repair water heater, Water heater replacement in Lexington, KY, Replace water heater in Lexington, KY, Replace water heater, Drain cleaning in Lexington, KY, General plumbing in Lexington, KY, General plumbing, Clogged disposal in Lexington, KY, Garbage disposal repair in Lexington, KY, Repair garbage disposal in Lexington, KY, Repair garbage disposal, Residential plumbing in Lexington, KY, Garbage disposal installation in Lexington, KY, Install garbage disposal in Lexington, KY, install garbage disposal, Emergency plumber in Lexington, KY, Emergency plumber, Emergency plumbing in Lexington, KY, Emergency plumbing, Septic system installation, Septic system services in Lexington, KY, Septic system services, Septic tank pumping in Lexington, KY, Septic tank pumping, Septic services in Lexington, KY, Septic services, Septic tank services in Lexington, KY, Septic tank services, Septic distribution box repair in Lexington, KY, Septic distribution box repair, Septic distribution box replacement in Lexington, KY, Septic distribution box replacement, Septic leach field in Lexington, KY, Septic leach field, Septic system installation in Lexington, KY, Septic riser installation in Lexington, KY, Septic riser installation, Drain inspection,
Reviews
Kevin Fletcher and Chad came out quickly when our water heater sprung a leak. They kept me informed of each step that they were doing and why they did it. Our water heater is upstairs and not in the easiest of places to get. They took their time and made certain that everything was done correctly. I would recommend them in the future.
Scotty and Daniel are rock stars. They came they saw they conquered.
Libbby Upchurch
a year ago
Joe Redmond and the assistants that worked with him were outstanding representatives of Fast Flow. We were very pleased with their work. Joe was knowledgeable and fixed our problem in a timely manner!
I forgot our technicians name, but the best we have ever experienced. Very up front about everything and very informative. Over all very great guy ten stars for him!!!
Bill did a great job with my clogged toilet - the job was beyond my skill set despite plunging, acid flush, and use of a snake. The cost seems a bit high at $171, but there was no trip fee and they offer a free home plumbing inspection. All things considered, I was pleased with the quick and effective result.
Excellent choice for this job , not afraid of hard work to properly complete this job and cost efficiently
Friendly and informative staff, quick and reassuring repairs. I highly recommend this buisness!!
Jackie Cunningham
3 years ago
Martin Davis
3 months ago
Great service! Very nice people .
sherry coles
4 months ago
Get work, polite and answered all questions. Explained reasons for work and very patient.
maintenance maintenance
a year ago
Great people. Always there when I need them. I maintain six commercial buildings. Don is my go to guy.
STEVE TERRY
10 months ago
Wow never expected fast completion in one day. Crew was fantastic and saw the job through. Always a pleasure with your guys
Sabrina Stevenson
3 months ago
Praise The Lord! Fast Flow is who I would recommend for my plumbing and anyone else who needs a plumbing job. Their
secretary Marianna is awesome as well. Bill Roden is and was very professional and got the work done. He has the best attitude and take care of business. Thank you Fast Flow for such and awesome business with great people. Sabrina Ann Stevenson 🎉🎉🎉
stephanie prewitt
2 years ago
Chase did a great job!
We were really impressed-Bill came and stayed until 9 pm, Renee kept us calm, Joe explained just what we needed, and Andy helped us and also helped us sign up for great services
I had a terrible clog and Thomas fixed it. Nice to have the kitchen sink back. Thanks.
Very progressional and friendly. Stayed until the job was finished. Easy to work with. Highly recommend!
Stephen Goble
4 weeks ago
The best customer service I’ve had in a long time, from the office to the tech that inspected my problem. I highly recommend fast flow.
Samantha Hillard
6 months ago
Really pleased with the service we received from Fast Flow Plumbing! They were super responsive and quick to fix our issues. We even had an issue after the first appointment but they came back and fixed everything promptly. Very professional and friendly!
Chelle Rushing
a year ago
Matt did a great job fixing my leak. I called and they were here the same day and quickly fixed fixed the issue 👍.
Robert Gullette
10 months ago
I called Fast Flow to repair a problem with an outdoor sewer system. They came, inspected the problem providing a detailed estimate. They completed the work the same day and I paid the price which was not insignificant. Three days later, the same problem was back. On their return visit, they tell me the problem I am experiencing is because the entire sewer line needs to be replaced and that that the repair work previously performed was wholly ineffective in solving the problem. They are very expensive by any standard and their assessments are clearly erroneous. Use someone else.
Stella Harris
3 months ago
Fast Flow replaced my sewer line in December. One of the workers hit my house with the excavator and I was told that the company would hire a professional contractor to repair the damage. It is now April and it still has not been fixed. I’ve called multiple times, but the owner refuses to take or return my calls. I left a review on the company’s facebook page and instead of reaching out to me, the post was deleted. The way in which they conduct “business” is horrible and I regret having used them.
Joe came on time ,repaired the leak.very pleased with his work. Will definitely use again if we have more problems,and ask for Joe!Thank you
Brysen Tackett did an excellent job on a tough clog. He was very professional, thorough and honest. I definitely recommend him and will be calling him the next time I have a plumbing issue or need. A+!
Johnny and Willie were the absolute best! Very professional, cared about my issue and did not give up until my kitchen sink was fixed! I would 10/10 recommend this dynamic duo and company
Marquita Van Winkle
a year ago
Cailee Sinclair
11 months ago
WOW! TJ was excellent and very thorough. He gave us great advice and was fast to get us in the schedule for a fix. Will recommend to anyone and continue to use them in the future when needed.
My wife and I are extremely happy with the service, professionalism,and quick response. We heard about Fast Flow from TV and Radio adds. We plan on making them our permanent go to plumbing contractor.
Arthur Barter
4 months ago
Showed up, found the issues, listened to what I needed and got the job done. I recommend them.
0/100 Do not recommend. They are incompetent and did not even try to finish the job like he stated he would. Also quoted us $800.
Chiquita Shields
a year ago
Joshua Huffman
a year ago
Daniel Meece
3 months ago
Hooligan's Forge
2 years ago
They are amazing! Well priced, so friendly and knowledgeable! I will be using them again in the future!!!
Charlotte Steenbergen
18 hours ago
Bill was a blessing! Knowledgeable, informative, quick, and very professional. The office staff was great too, of course. Thank you!
Update: Had Bill out again! This time for an unrelated and separate issue. He had us fixed in no time. He is now part of the family (laughing to keep from crying over all the issues we've had). Jen was a huge help this morning too (and gave great customer service despite the super early morning call).
Fast Flow will forever be our go-to.
Jake Mitchell
3 years ago
Fast Flow is incredible!!! Allen was a top notch technician. He is thourough, honest, outgoing and makes you feel great about the job he doing. He went out of his way to make sure all other faucets and drains were working properly even though I only called him in on a drain in my bathroom. I could not be happier with the service provided by fast Flow.
5 star reviews are easy to just click and say they did a great job. But fast Flow went above and beyond and really earned that 5th star! Thank you so much.
TJ was very professional and did a great job I would recommend fast flow plumbing to anyone
Lola Thomason
3 years ago
Matt is awesome!!!!! So friendly, professional and fast! I will use this company again!
Brandon Coffman
a year ago
In the past few years I called on Fast Flow for two emergencies. The first time my basement was flooding during a major storm. There was close to ten inches of water. They came over and resolved the problem on the same day. Ended up having to put in a new sump pump. In less than 24 hours they came, assessed and provided a solution and implemented the solution. Very professional and explained everything very well. Never felt disrespected or abandoned. Last week we had a water line break. We had the same experience. Andrew and his team came over and assessed the situation, provided options and then got the job done. I am a big fan. They are timely, respectful and competent. I highly recommend them
Jason Jacobs
2 months ago
Bill Roden was our technician and he came out to investigate a water leak coming through my downstairs ceiling from my up stairs bathroom.Bill was honest and polite and did his work thoroughly but quickly. After one day the ceiling was still dripping and I call back and they sent Bill back. He was again polite and got right to work and made some adjustments and the second time he came out there was no charge, just trying to ensure all of our needs were met and the work was effective and completed correctly and the leak was fixed!
Karinda Ishmael
a month ago
TJ Tudor was our technician and he fixed a difficult clog that a few others could not get to clear. He was on time, informative, knowledgeable, kind and we could not be happier with the service! So glad to hear it wasn't a break in the line and we are happy to have our kitchen sink and dishwasher working again! He cleaned up the mess and was just all around wonderful. Highly recommend!
TJ was very friendly and professional, fixed the problem.
Brenda Campbell
4 months ago
Bill Roden was my technician came in introduced him self went right to work he installed two toilets for me the first one while I had my first cup of coffee he was finished the second one was the same I am telling you he installed the two toilets in about thirty minutes did a awesome job. Brenda Campbell
Roy Gillispie
8 months ago
Replced 2 busted pipes, good work, poor clean up after.
Courtney Tudor
a year ago
Darrell Whitenack
3 years ago
Stephanie Wallace
3 years ago
Had a recurring issue and the owners themselves called me to address my concerns. Very professional, very caring response. Can definitely trust this company to deal with customers fairly and with professional integrity. Highly recommended.
Glenn Wallin
11 months ago
Increased water pressure and installed air vent for dishwasher.
Cody Shaw with Fast Flow plumbing, as well as the company’s receptionist/dispatch we’re hands down the best experience I have had with a plumbing company. The lovely receptionist that took my call instantly recognized that my home plumbing issue needed to be addressed immediately and calmly/confidently talked me through what the problem may be, as well as fit me in on a Friday before a holiday weekend. Cody showed up with a smile on his face, was very knowledgeable and professional, and assisted with assessing what the issues were and making a plan to quickly address the problems. I would hands down use Fast Flow Plumbing again for any home plumbing issues.
hurriyat ghayyur
a year ago
Bill showed up on time to help with dislodging my stuck garden hoses and to winterize my external faucets/spigots. He was very courteous and almost embarrassed to charge me for this job… his saying so/acknowledgement was a big deal for me and assured me of his professionalism and honesty! I’ll definitely be using this company again.
Very pleased with the work Matt did very professional easy to deal with, fast and hassle free. Definitely using for near future problems.
Steve was very professional explain things in detail a true technician.
Rosalind Irvine
a year ago
Joe did an awesome job. Coldest day of the year so far. He got outside and completed his task in a timely manner. I would definitely recommend this company
Alex Caldwell has experience and knowledge far beyond his years when it comes to plumbing. We had a leak in our upstairs toilet which is very alarming when water is coming thru your downstairs ceiling. Fast Flow was there within an hour and resolved our problem in about an hour; including fixing a second toilet downstairs while here for a reasonable price. His partner, Trevor, was new too plumbing but had an impressive work ethic. He assisted Alex when he could, and had the mess cleaned up before the work was even done. (Yes, they had to cut drywall for one repair. Even that was done properly as Alex cut so that a simple patch could be placed. No problems.) The two were professional, reliable, resolved our issue in a timely fashion, and won our business for any needs to come. Even Christina, who took our call, was friendly and made our experience better. I would highly recommend Fast Flow Plumbing.
Bradley Adams
3 months ago
luis alfredo leguizamon
2 years ago
Michael Oppenheim
4 years ago
We heard a funny noise from our sump pump. Our regular plumber had gone out of business, so we chose Fast Flow because of the reviews. The plumber was personable and assured us that nothing was wrong with our pump. But he added that the backup pump was looking a bit rusty. We agreed to replace it. $500. After checking, he said that the outlet pipe was one inch but code was one and a half inches. We agreed to the upgrade. $400. The plumber and his assistant worked; it was dark when they left. In the morning we discovered a metal object on our lawn outside the front door that occasionally gushed water and was surrounded by a rivulet and swampy patch. In the five years we've owned the house we had no problems with our sump pumps and no discharge onto our front lawn. Was this good work?.... We did nothing for a few weeks, but finally grew tired of looking at the puddle and swamp. We called Fast Flow, and the plumber returned. He said he had told my wife there would be a popup. She confirmed this. He added that he could not plug the outlet deep into the ground but was willing to move it to the maximum allowed in the contract - 25 feet. That would put it in the middle of the lawn. I suggested a patch of shrubbery further on. He said he would consult his supervisor. I have no idea what the supervisor said but it was clearly on the order of the contract says 25 feet, and that's all he gets. He came back to say that he was unable to do that. My conclusion is that Fast Flow's work was OK, but its customer service fell down badly. I'll do more research the next time I need a plumber.
The owner responded (you can read it below). This is my reply to him.
You responded in nine minutes which is admirable, but it also means you were probably still upset at my feedback. I did not write one of those enraged, incoherent reviews that businesses occasionally get. I and my wife were genuinely distressed to find a new and permanent puddle of water on our front lawn. Your response implies that you offered to extend the outlet to the maximum permitted in the contract and that I agreed that this was a solution. Then -- for no reason -- I cancelled the job and wrote a bad review. If you reread what I wrote, you'll see that that's not what happened. My suggestion was to extend the outlet to some shrubbery further on, but the plumber (after consulting his supervisor) told us that wasn't possible. I agreed to the extension offered, but when my wife and I talked it over, we agreed that a puddle in the middle of the lawn was no better than one nearer, so we cancelled.
I run a business, too, and I hate to have unhappy customers, but if you do a good job they don't appear often. Your reviews seem overwhelmingly positive, so this should be far from a big deal for you.
Dalton and Chase were prompt, courteous and knowledgeable. I am very impressed with them. I will never call another plumber.
Devin Gabbard
2 years ago
Nobody is happy when you find there is a problem with your home, in our case it was a leak. We called, had some of the best customer service over the phone that you could ask for! They were able to come out and take care of us quickly! Thanks to Alex Caldwell, our problems are fixed! Fast, affordable, and even made a friend!
Joseph Johnson
2 years ago
Couldn't ask for a better plummer! Great service Mr.Tyler Miller very professional respectful and made my experience very pleasant. Thank you now I can get back to a normal living. Definitely recommended! Fast Flow
On time, courteous and problem solved. Thanks!
The technician came on made an assessment and shared his ideas. We are very pleased with the company.
Gretchen Minton
2 years ago
I’m just getting bids right now. Therefore I haven’t decided who I’m going to use. However they were very professional. They took they’re time in looking everything over. Explained everything they would be doing in detail.
Britney Cutter
a year ago
Did an amazing job, didn't over charge, recommended great products to help us prevent future issues, and went out of their way to double check that the clog was removed.
David Gaskin
11 months ago
I booked an appointment online for our clogged drain in the morning. Within minutes I received an email and text confirmation that they would be at our home at the time I selected that same day. I then received a phone call confirming the appointment and they let me know who would arrive at my home. Chase arrived on time. He was friendly, courteous and professional. He advocated for us with our home warranty company which was above and beyond in our eyes. He successfully unclogged our drain in a timely manner. We highly recommend Chase and Fast Flow Plumbing for any of your plumbing needs!
Nancy Hooten
6 months ago
I think $214.47 is to high to clean a kitchen sink drain
Gerald B Thompson
3 months ago
Installed stainless sink in garage, ran hot and cold supply lines + drain. Excellent workmanship throughout. Courteous and very customer-oriented.
Nicholas Cummings
3 years ago
Allen found our issue quick and was on time. Highly recommend them for plumbing needs!
Angela Castle
3 months ago
Bill got my sink unclogged quickly and checked other piping, water heater, and water pressure. Will definitely call Fast Flow again with plumbing issues.
They were recommended to us by a plumber we have used for years—our job was bigger than he wanted to handle. From my first contact w TJ to the days and days of having their master plumber, Joe Barker, do the work for us, I couldn’t have asked for a more diligent, capable team. Joe did the major part of the work & geez was it an undertaking. Joe’s work ethic was amazing—he simply kept at it hour after hour and seemed to be able to tackle any aspect of the job. Such very physically hard work that required a lot of competence and know how. There was not one time that he didn’t deliver on what he said he would and on time. His assistant Andy was also a hard worker & both of them were courteous and wanting to do the job in the best way possible. I think FastFlow is an excellent company—from their very pleasant office staff to TJ and then Joe Barker and Andy. This job grew exponentially and was not one you would EVER have to want to deal with. Yet FastFlow got us thru the nightmare. They were honest about the price and held to it. I couldn’t be more pleased w their work and relieved that it is over.
We had a main line clog and dalton and his team were able to come on a Sunday to give us a free estimate. The guys were kind and respectful. They helped us contact the city and gotten what they needed done and also went beyond to help us reseed and fix up our yard after having to drive a tractor through it. Thanks a lot for ur work!
Could not be more pleased with how professional, timely, friendly and affordable they were.
Nancy Stevenson
a year ago
Joe is a personable, polite and knowledgeable young man. Great job, thanks!
Nancy Kitts Woodworth
a year ago
We had a toilet overflow into the bathtub, another toilet, shower and under the kitchen cabinet. He diagnosed the problem and had it fixed in a timely manner.
Joseph McAfee
4 years ago
I would recommend this company to anyone. Called about a leaking hot water tank and they sent someone right away to diagnose it. We had questions about tank vs tankless and they knew their stuff and we ended up going tankless and they did an amazing job. John Ferguson was our technician and he helped us out through everything. Thanks Fast Flow I will definitely call you guys any time.
S Paul Hamilton
2 years ago
William Daniel
a year ago
We have used them twice very fast professional knowledgeable clean and friendly. Made the best of bad situations will recommend them to family and friends .Thank You
We weren’t able to set up any work but Alex was very nice and understanding. I will definitely use this company and plumber again.
The plumber, Bill, was very professional. He clearly explained the nature of the problem, and went above and beyond to get it solved. He also explained the issues and options surrounding some longer term plumbing needs we're having. Good experience all around, and good value on the work done.
Jacqueline Nielsen
a year ago
Excellent service! The sink they installed was defective ( not their fault) They made a quick trip to Home Depot to make an exchange and installed a new sink in record time. They were aware that I had waited quite a long time for a new sink and made sure I was happy! Thanks for five star service!
Linda Ankenbauer
9 months ago
Replaced the main waterline to the house
Zach and Scotty were very professional and did an excellent job! Highly recommended!
Monique Harpole
10 months ago
Zach showed up on time and fixed our issue very quickly!! Highly recommended!!
Nice young man Johnny who did a great job and came the same day we called!
Austin Morris did an excellent job.
Patrick Kirby
9 months ago
Great service. Down to earth people.
Fantastic group. My experience with FastFlow (specifically TJ) was excellent. Nothing to worry about with them at all. I would thoroughly recommend them for a sewer scan to anyone.
Christian Cullip
4 months ago
We used the business for clearing out our sewer line here at the Airport , they did an amazing job . Matthew Sexton and his apprentice are very professional people and the business is an asset to the community . Thank you for your assistance and time
Beth Bostick
4 months ago
Alan is one of the nicest most professional technicians around!
Joe was very efficient. He arrived at the prescribed appt time. Very knowledgeable and friendly. I will definitely use this firm the next time I need plumbing services.
Laura Dhaliwal
a year ago
Brydon Christensen
a month ago
They arrived early, fixed the immediate problem and are preparing us a quote to fix the long term problem. Very impressed!
Ashley Hampton
a year ago
Bill did a good job. He was fast and kept the area clean. I would recommend this service if you need your garbage disposal replaced.
The carpenter who replaced the floor due to the termite damage cut too small a hole. Your rep took the new toilet that was damaged and will get one that will fit the hole. He said he'd be back to finish the job.
Also installed a vanity top.
Eric Chadwelll
5 years ago
A very helpful staff an job done in a timely manner going above an beyond. I highly recommend this company an people behind it.
Todd Johnson
9 months ago
Water was very weak all through the house. They fixed it in 10 minutes!!!
Professional and efficient to say the least!!
Daryl Simpson
4 years ago
I can't say enough good things about the Allen and his father Don who gave me the least expensive quote I received for performing a repair to my outside sewer line plus they were responsive and I had the upmost trust in what they told me along the way as well as the quality of their work. Highly recommend this company and will call this first for any future work I may have.
scott simpson
3 years ago
Awesome experience with this company. Started from the 1st phone call until the technician left the house. You guys rock. We give you an A++++++++ Also technician was on time. Got a txt with his face and and how much experience he has had with the company. Setting the bar for the plumbing industry. Allen is the man!!!!!!!!
bruce brunty
10 months ago
Professional and informative.
Thomas and his coworker (sorry, I swore I wrote down your name) were great! We had our dated water heater blow the tank during the day, and within an hour of calling at 6 Fast flow had these guys out to take a look. We needed a full replacement, and by 10pm they had the old one pulled, the new one installed and working in great order. The pricing was very fair for the late night service and hauling away that old hunk of metal. 10/10!
Hyman Thompson
3 years ago
Needed a plumber right away and they were here with in 45 minutes to take care of the problem. M Brasher was here and immediately figured out what the problem was and got my dishwasher back in working condition at a
Joe was very knowledgeable and professional. This is our 2nd time using Fast Flow and each time has been a pleasure.
Alberto Espinoza
3 years ago
Great Service. Allen unclog the line in no time, friendly and professionalism.....
Austin came out, gave me a quote and began on the spot. Did an excellent job!
Patrick Naylor
4 years ago
I had a backed up main line, and needless to say it was an unexpected awful surprise. Luckily Fast Flow Plumbing was recommended to me by a friend because they really helped me understand my problem, and made me feel much better about my situation. They sent Cody Shaw out and he did an amazing job. He was obviously very experienced and knowledgeable, and was able to handle a huge problem in a very efficient way, spending much less time handling the problem than I exprected. My experience couldn’t have been better and I will be recommending Fast Flow Plumbing to everyone I know.
Lydia Mcmuffin
7 months ago
Fast next day scheduling , super nice plumber that wasn’t pushy and cleaned up after the work. My dogs loved him. My faucet works and my drain is clear. I’ll use them again . I’m satisfied.
Had a wonderful experience with FastFlow! Other companies were going to charge our family too much. Charles was punctual, knowledgeable and above all professional. Fixed what others could not and was a great guy. Thanks again! Would def recommend!
Andrew Mueller
2 years ago
Veronica Waddles
a year ago
After speaking to 4 other places, Fast Flow answered all my questions and went above an beyond what I expected.
Sean Murphy
10 months ago
Great service..very professional
Joanne Andres
a month ago
Their process for getting a plumber to you was very efficient, I called and explained what I needed, and the lady said she could get someone out to me on Monday between 3 and 5. On Monday at 3, she called me back and said the plumber was running late and would have to reschedule for the next day. The next day, he shows up, walks around, looks at my appliance, and tells my husband it will be 4 to 5 hours worth of work and estimates the job at $983.
Later that evening, I got a written esti.ate that simply states the process of execution with a line item of 1 and a total of $983. I called to ask for a breakdown as that seemed high to me. The receptionist, who again was very pleasant, said she didn't know but would have the plumber contact me to explain. When he called, he explained that they estimate by job, not by the hour, so if it took 2 hours or 12, that was the price. He admitted they were higher than most but insisted they were thorough. I'm sure they are, but $983 wasn't in my budget. I went to the Lowe's pro desk and received a referral for a certified professional who finished the job in 2 hours and charged me a third of the price.
Installed a water line to my ice maker. They were there 2 hours after I called. Friendly, professional and courteous service. Highly recommend.
Dessislava Marinkova
a year ago
The Fast flow plumbing was the one company that helped us with the clogged drain just before Thanksgiving day. Unfortunately we have again clog, because of bad pipes line and all day they're trying to send someone to fix this again.
Alysa Villelli
a year ago
Clarissa Belle
3 years ago
Great employees! Alex was personable, knowledge, honest, and funny. Performed the job well and went over and beyond to make sure we were satisfied. I will most definitely use the company again and I recommend Alex!
The team quickly responded and was on site for critical maintenance needs. Will use this company in the future
Tech was dependable an pleasant company was accommodating
Austin did a fantastic job he stayed until he was sure I was flowing good
Matt is great! He came out when he said he would and helped us understand our problems! Highly recommend!
Had Fast Flow install a whole-house water filter. Brysen came out quickly to give us a quote, and was back less than a week later to install it. He did fast, professional work that matched our current pipes and explained the system of valves to me after it was installed, so that we can bypass the filter with a few quick turns if we need to.
During the install, we discovered that the drain line from our water heater was draining into our crawlspace and was covered by spray foam insulation (shoddy work by the plumber who installed the original water heater, not Fast Flow's fault). Even though this wasn't part of the job, Brysen went above and beyond to find the problem and add a new pipe so that the filter and water heater drains now lead outside the house. He may have saved us a nighmare of future water damage.
He did everything on time and even under budget! I'll definitely be calling Fast Flow again any time I need plumbing stuff done. Would give 6 stars out of 5 if I could.
garnett thurman
8 months ago
Very professional and knew well what to do
Andrea Mclemore
3 years ago
Amazing service! Very fast friendly and knowledgeable! Will use fast flow from now on! Allen is great!!!!
Kathy Johnson
8 months ago
After this horrible Siberian cold blast, I experienced broken pipes and water. They have come out, even though they are super busy with others in the same situation and have made a plan to get my commercial building back to normal. Right now the water is turned off and they are going to fix it. Thank goodness for their fast response and professional knowledge! They are very nice to deal with.
Elizabeth Harris
11 months ago
He was a very good guy his name is Johnny Noble. I definitely would request his assistance again anytime. The service he provided was excellent and he was very fast and efficient with his job.
Tim “Wyldman15” Kidwell
a year ago
Nicole Lingerfelt
a year ago
This is the 2nd time we’ve needed a plumber and we won’t use any one else! Their team is reliable, trustworthy, respectful and nice! Thank you!!!
Living in an older home has presented all sorts of issues but Fast Flow is always quick to respond and give options and suggestions to fix our problem. If the first fix doesn't work they work with you to get it taken care of. They have become my go to company for plumbing issues and I have recommended them to family as well. The past few weeks Austin, Matt and TJ have all come out and all are professional and friendly.
carolyn plumlee
a year ago
Prompt, professional, courteous.
Called these folks later last week, they were here Monday morning, work so far so good. We're keeping them on for more work.
Larissa Spurgeon
2 years ago
Nicole Parsons
5 years ago
These people are excellent! Highly recommend Don or Allen for all your plumbing needs!!!
Latysha Potter
a year ago
Fast Flow is always quick to respond and does a great job!
Josh Salsman
8 months ago
Susan Whitehouse
11 months ago
I definitely recommend fast flow plumbing for all your plumbing needs. Alex and Earl got the job done quickly.
My 2nd time using Fast Flow and very happy with the service Alex gave. He was on time and in protective gear. I will definately be a returning customer.
Bella Nightmare
10 months ago
Willie and Alex were amazing and exceedingly professional, quick, clean and organized! Highly recommend and will be using Fast Flow for future plumbing needs!
Alexandra McCarty
2 years ago
As new homeowners we were panicking a little bit with finding our water leak in the middle of the night with snow and freezing temperatures. with that being said this company was absolutely wonderful. They were super friendly, efficient, and knew what our problem was right away. I wasn't home, but my boyfriend was there when Alex came to fix the issue and has had nothing but wonderful things to say about him as well. Thank you for taking such good care of us!
Tech was professional and gave honest advice for later prevention. Very affordable... A+ would recommend to anyone
Bill is a superstar!! Worked with us all weekend until problem fixed. Even called early next morning to make sure everything was okay.
water main leak, the words no home owner wants to hear. You feel completely helpless. We ended up needing a total service line replacement. Sometimes when a job is that involved you are worried you can be taken advantage of on price and extent of work necessary and I never felt like that with these guys. Fast Flow gave me a fair price, did the work professionally and promptly, and kept me informed of the process the entire way through. Very pleased with the work, Highly recommended.
Taylor Cantrell
3 months ago
Allen Fitzpatrick was great fixed both our issues and was very cool. 5 stars
Had them fix a shower valve. There was an issue with the installation, but they came out and fixed it no problem.
Firstly, they said they’d be there between 10 and 12 and got there at 3. He arrives and i open the door. He asked what the problem is and i start going in depth about the problem but when he sees my male partner, he cuts me off halfway through and asks him what the issue is. Gave me a strong impression that he was only gonna talk to a man. Then he crawled under our house to take a look and said we have a septic tank and he doesnt work on septic tanks. We dont!! Weve now had another plumber out who says we do not have a septic tank and it now fixing the issue for us. So we waited 5 hours for him to be rude to me and then lie to us and do nothing to fix our issue.
Elite Richmond
3 months ago
Joe did an outstanding job on my problem and should be recognized for his professional effort.
Michelle Harris
11 months ago
I haven’t had the job done yet bc of dealing with home warranty but I will be using this company. Very professional and felt very honest and knowledgeable
My tech was Dakota. He could not possibly have been more helpful and professional. I've used Fast Flow for 3 or 4 years. Never disappointed, highly recommended. 👍
Jamie Baldwin
11 months ago
Fast Flow came and replaced my sewer clean out which was damaged by tree roots. Good pricing, great service, and did the job very quickly as I had no bathroom usage.
Lindsey Shokes
3 years ago
We had a great experience working with Fast Flow Plumbing when we had a big back up and were so impressed with their employee, Joe. Joe was professional, polite and fixed the problem quickly and well. He did all of this on a Sunday and was at our house within an hour or us calling about the problem. That promptness and professionalism is appreciated all the time but even more on a weekend because we were not sure we would be able to find someone to come fix it! We appreciate their help and if we ever have another plumbing issue, they will be the first call. Thanks Fast Flow and Joe!
Matthew Goble
a month ago
I tried 3 plumbing businesses with Fast Flow being the third. I wish they would have been first! TJ was knowledgeable, friendly, and honest. What was a major issue to the others was minor to Fast Flow. I can’t say enough things about my experience. Highly recommended!!
B2B Farmstead
10 months ago
TJ come out the first day and was friendly, professional and offered a few suggestions for the future.
Fast Flo was originally chosen because their competitor wanted to charge almost $300 just to come for an estimate.
TJ gave us 2 separate quotes after initially cleaning a sewer line for us.
Alex came out the second day was very engaging, friendly and very knowledgeable with suggestions and options for the sewer pipe repair and cleanout installation. As is often the case with older systems and houses the more we uncovered (dirt) the more we uncovered issues.
Alex and TJ worked together to quote us a more than fair estimate for the work. Alex was a champ as the older lines and system were a constant challenge.
Great work Alex.
Thanks for the great service
Gregg
Dan McClelland
3 years ago
Matt did a fabulous job with our two small projects. He was professional, courteous and knowledgeable and did exactly what we needed him to do. Workmanship was excellent. Highly recommend them!
Repairmen informed me what needed to be done before and during removal of old tank and install of new tank. Very friendly and courteous!
Zach, was hyper prompt, very upfront pricing, quick service and could handle the toddler trying to get his attention the entire time. Very recommended.
Cindy Ashford
9 months ago
Joe was great as was his crew, and as far as I can see have done a great job. I would and will recommend Fast Flow
Billie Battles
6 months ago
Tammy Coleman
2 months ago
Service was awesome!!! Was happily surprised when you were out basically within the hour!! Got lucky and tech was in our area!!
Chris was amazing!!! Can't say enough good things! Will definitely recommend to all who ask!!!!
jesse dickerson
2 years ago
Great friendly service. Have them coming back to fix toilet flange
Prompt, prepared, clean, professional
They was very fast to come out. Allen explained everything and gave me a quote. They fixed everything fast and cleaned up the driveway and smoothed it all back out. They also have a 10 year limited warranty which is a peace of mind. Highly recommended.
The first visit from Fast Flow Plumbing was completed by a plumber who never went into the crawl space to check on leak, thus leaving water and moisture to collect in walls and under floor. By the time the real issue was detected, thousands of dollars of tear-out and reconstruction was necessary to rid our bathroom of mold. Furthermore we requested (in April 2022) that our latest plumber from Fast Flow (Andy) conduct a search for any other issues that could cause a problem in the future. His list included several small issues in the crawl space, which we had him repair, plus one very large (preventative) project of replacing the old cast iron pipe from the house to the main line at the street. This work was all completed in April, with the exception of reconnecting our bathroom when ServPro completed the reconstruction work in September 2022. (This bathroom was closed the entire time waiting for ServPro to finish work). Fast Flow Andy came back at our request about 2 weeks ago, detected an issue with the cutoff valve, installed a new one, and now that same cutoff is leaking. This was detected 2 days ago and no one has bothered to show up after multiple calls, despite the possibility of having issues again with water in the wall of the bathroom. The first call we were told someone would check it at 6 pm same day (9/22/2022). Then we were given a time of 6 pm the following day (9/23/2022) but no one showed. Then a time of 8 am on 9/24/2022, but that changed after a phone call to the office then stated it would be later in the day on 9/24. Still waiting. We spent thousands of our own money, plus thousands of the insurance money, only to have the very same issue in the very same place --months later, with no response from Fast Flow Plumbing yet.
UPDATE: Fast Flow Plumbing sent someone late on 9/25 who completed the work at no charge to stop the leak. There have been no issues with this faucet since that date.
These guys are awesome. They replaced my cast iron sewer line in just a few hours...very professional and are up front about the work that needs to be done...reasonable pricing compared to other...i will have them on speed dial for all my plumbing needs.
Revena Faulkner
3 years ago
I can't speak highly enough about Fast Flow. They are family owned/operated and it shows in their level of service. I've used them in the past and when my kitchen sink was clogged, I didn't call anyone else. From getting scheduled to getting me taken care of, they were spectacular. TJ was great, even took out a wasp nest for me! If you need a plumber, you have found the one.
Gary Schroeder
a year ago
Washer hot water valve replacement. Fast, excellent, professional service! Highly recommend!
Kirk Blackburn
a year ago
Our water heater burst overnight and flooded our basement. We called Fast Flow as soon as the office opened and their technician was at our house by noon and it was replaced by 2pm. They were quick, efficient, and very professional. Andy was fantastic!!
Fast Flow was very responsive when I called to schedule an appointment. Austin and Blake were on time, very professional and personable. They solved the problem and made sure I was satisfied with their work. They even cleaned up before leaving. I will definitely use Fast Flow for future plumbing needs. Highly recommend!!!
tap two productions
a year ago
Cody and Johnny showed up 2.5 hours earlier than was even expected. They found the source of the leak and (even though they could have done a bigger job to charge more) they did as small a job as possible to repair the leak as quickly and efficiently as necessary. They were professional, courteous, and polite.
Very prompt and professional. Made the necessary repairs to our sump pump check valve. Will be using them again if needed in the future.
Christina Johnson
4 years ago
What a response! After a weekend of no water and someone putting bandaid after bandaid on an old worn out set of lines, Dalton to the rescue! He came to me highly recommended. I never thought he'd show up at 10pm to let us know that he can help! When you say emergency, Fast Flow definitely hears you! Dalton presented himself very professionally and was very knowledgeable about the issue at hand. Call Fast Flow for all your plumbing needs!
John Fentress
11 months ago
Matt was very polite and completed the job requested. Cleaning out the drain and fixing the drain.
I was pleased that they were able to come the next day to assess the problem and then come back the next day to resolve the problem
My kitchen sink was clogged on a weekend. I was able to get a Saturday appointment right away. Kevin showed up exactly on time and cleared the drain quickly. He left everything very clean as well. I appreciate that there wasn't an extra charge for weekend service.
I highly recommend this company.
Fast flow pluming came out a few months ago to repair a backed up toilet in our garage apartment. They were very thoughtful and persistent in trying to find the cause of the back up, and came back at no charge to continue to trouble shoot when the problem resurfaced (it was not a simple fix!). They also did a great job installing some toilets for us, and fixing a water leak in the garage. They came when they said they would come, and they communicated well. I highly recommend Fast Flow Plumbing.
Daniel and Scottie did a great job on replacing the hot water tank elements. Fast, clean, and very courteous. Did a check on the rest of the plumbing throughout the house and gave some great pointers. Would recommend them in the future to family and friends.
Cameron Snowden
a year ago
Bird Collier
7 months ago
Plummer fixed two issues and was fast and efficient!
Did a excellent job in not so much perfect settings under the floor . Wirh not alot of room .
melissa Turner
3 years ago
They are very professional very prompt and do excellent work !! I highly recommend
Our faucet was extremely hard to remove , but service man was extremely patient and took his time to remove it without causing any damage and only a minimal about of mess
Ana Rocio Valenzuela
a year ago
We’ve worked with them many times since we have an old house that needed a lot of repairs done, however I think it’s time for us to find another plumbing company.
First of all one of the techs gave me a bible after he finished his repair. Nothing against anyone’s beliefs but I don’t want people pushing them on me in my own home.
Last time Andy was our tech and he had to get into the attic, unfortunately he left the attic entrance a little bit open after he finished and the insulation started coming out of it. When our guests arrived (we have a short term rental) they rightfully complained that there was insulation all over the place. We had to pay extra for a cleaner to come back immediately and fix the mess, which could have been avoided had Andy been more careful or if he had just had let us know there was cleaning to be done we could have sorted it out before the guests arrived.
When I called Jen in the office to let her know what had happened, she didn’t let me talk just interrupted me and passed me directly to Andy, who didn’t even apologize and just said “well we don’t have to get in the attic anymore so you don’t have to worry about that”. I just feel disrespected as a customer and like they don’t care about how they treated me and my property. We’re also canceling any future repairs we had scheduled with them.
Alan Recca was so professional, but yet personable. He came and repaired our leak in 30-40 minutes. A very pleasant young man and your company is very fortunate to have him!
Jake was incredibly professional. I appreciate your concern and compassion for my situation. I will use this company again if I get into a stinky situation.
They visited to give an estimate on the relining. We cleaned 30' of underground concrete pipe with their jet blaster and the 80-year pipe is still in reasonable shape. We will probably reline the pipe in the future but for now it's bombs away.
Thomas was very professional and prompt and I would recommend him highly.
Caroline Morales
a year ago
We loved our experience with fast flow and Johnny. He was at our house finishing the job by lantern since it took longer than expected. I am so impressed with his expertise and good nature. Our old house is a nightmare to work on and there were no complaints or upcharges. We will be using them again soon to install a water softener.
Brenda Feltner
3 months ago
Professional company. Jake was great. I would use this company again.
Mr. Roden found my clog easily and is always kind and clean.
Nicholas Davis
4 years ago
Even though I live in Georgetown, when my hot water heater sprang a leak, they had Dalton, an experienced plumber at my house in less than half an hour. He gave it to me straight that my water heater was unfixable, but gave me an immediate fair quote. The next morning, a top of the line water heater was installed at a very fair price. Did I mention this was installed on a SUNDAY? I HIGHLY recommend Fast Flow to anyone with an emergency.
Marcia Mchenry
a year ago
This company is currently at my residence working to get our plumbing flowing. My family of 5 has covid and have not had plumbing for 4 days. This is the only company willing to assist during our illness. It's dark, it's late and it's cold but they are going full force. God bless them! 🙏🏾
Larry Morgan
2 months ago
Replaced outside sewer line and hot water heater. Did great work. Would recommend.
Stopped up sink drain steel pipes old as dirt and clogging too often. Johnny gave it his best, time to replace.
George Antonio
2 years ago
Dean and his crew worked on my mother's place over a 3-day period. Absolutely professional, kind, and courteous! I cannot thank this company enough for what they have done. Highly, highly recommended!
Zach was on time, courteous, and quickly resolved our issues.
Odor coming from the commode. They replaced the commode. Time will tell if this actually fixed the odor problem!
8/9/22. There remains a faint, but definite odor coming from that bathroom. We’re leaving the fan in with the door closed again. I am at my wit’s end trying to get this resolved.
Very professional and knowledgeable!
Jessica Adams
10 months ago
Alex and his team went above and beyond to solve the nightmare plumbing issues of our older country home and met every challenge they faced with determination to get it right and solve our problems. They showed up when expected, worked hard, kept us informed and were very respectful. I highly recommend this company.
Carrie Ditterline
2 years ago
I would highly reccommend this company for any of your plumbing needs! Chase Daff came out and hooked up a new water heater today! He was very friendly, professional, timely, and was super helpful in helping me to understand all the work he was doing! I will be calling fast flow for any of my plumbing needs from here on out!
Stacye Duncan
10 months ago
Reasonable prices and prof service. I will not hesitate to call them for all of my future plumbing needs.
Overall excellent experience with Fast Flow Plumbing! We recently purchased a house out in Beattyville and have been unable to find a suitable option for a plumber in our area. I called Fast Flow Plumbing and they were extremely responsive, had someone out to our area (an hour from Lexington) very quickly, and were able to effectively diagnose and resolve our issue. Pricing was incredibly reasonable and everyone we interacted with throughout the whole process was extremely friendly. We highly recommend them!
TJ was our technician and he was very professional and explained the problem thoroughly. Thank you for coming out.
Kevin Roberts
4 months ago
Great business to use for plumbing needs. Professional. Great communications. Great service. Friendly. I will use Fast Flow Plumbing again and recommend to others.
Chett Earnheart
a year ago
From start to finish, Fast Flow took care of all my needs.
With the cold weather, we were surprised with a frozen and ruptured pipe in the shop. After getting the source turned off, I made a late night call to FF to get an appointment set. Marisa graciously took my phone call. She was friendly and got us set with an appointment the next day.
Allen showed up the next day, as scheduled, despite an extremely busy schedule. We talked about the issue, did some investigating, and after a few minutes the repair was started. Allen’s friendly and determined demeanor made me feel extremely comfortable with him, the company, and the services offered.
The repair was quick and completed as discussed. No hidden fees or charges. The amount paid was exactly as discussed. We are extremely thankful to have water flowing again (inside the pipes)!
Thank you Fast Flow for taking care of my family. We will definitely be repeat customers.
Allison Dozier
a year ago
Damon Surgener
a year ago
Friendly, fast service and very knowledgeable. Highly recommend!!!
Amy Mittenzwei
3 years ago
Michael Gardner (Mike) was incredibly helpful, polite, punctual and very knowledgeable! Would highly recommend and we will use Mike again in the future! Thanks again for all of your help, Mike!
Christian Hensley
3 years ago
Alex Caldwell was on time and was very friendly and helpful throughout the entire process!
gudrun sheets
3 years ago
Joe Barker was on point. Will definitely use Fast flow again for all our plumbing needs
This place is fantastic! I didn’t expect this level of service but they truly went above and beyond.
Starting with the lady answering phones, I didn’t catch her name, but she was a rock star!
My husband and I were in the middle of a kitchen sink repair when we noticed that our pipes were leaking. Our old sink was so corroded we couldn’t remove it, and we couldn’t put it back to where it was. Due to the leak, we couldn’t turn water back on to our house.
When my husband called around looking for plumbers, no one was available for a few days. Fast flow had availability the next day, but that wasn’t going to work for us. Not knowing that my husband had already called fast flow, I called again and explained the situation and the lady on the phone asked “is your husband Michael?” She had spoken to him a few minutes before and she was getting ready to give us a call back. A spot had opened up that afternoon around 3. What a relief!
We received texts that the repair man was on his way, earlier than expected, and he ended up showing up around 1:30. Thankfully he was able to remove the old sink, fix the pipe and he even finished placing the new sink. The fix was quick and the price wasn’t outrageous like we had expected. Allen did a great job on the sink and the customer service all around was excellent.
Pastor Richard Nsiah
3 years ago
Zach Cox...... great plumber, who did a good work for me. Showed up on time.
Great service and value. Very considerate of new flooring and cleanliness! Bill was great and went above and beyond to work with our needs.
Highly recommend TJ and Fast Flow Plumbing! It was easy to schedule with them, they were able to quickly get on site to scope a sewer line (which another company said they could not access) as well as give me a comprehensive quote to repair a list of issues. Will definitely use them again!
Christina Berger
5 years ago
Excellent, professional service! Highly recommend Fast Flow!
Deanna Campbell
a year ago
Austin and Johnny showed up on time. They were efficient, professional, and respectful. Gave great options for the repair needed and explained how to help prevent future issues.
Bert Kissick Jr
3 months ago
Done work in a timely manner
I had a badly clogged toilet. I called Fast Flow. They sent Alex Caldwell and a young man named Scott. They were fast courteous and efficient. The quoted the price up front and did the work quickly and effectively. I would call them again.
Fast an great job. Came out on a Saturday An got it done. Thx
Charolette Keathley
2 years ago
Joe Redmond came to my rescue on a cold day and fixed water leak for me.
He is a very nice young man and took time to explain what was happening with the situation and then CLEANED up after he was finished.
Fast flow plumbing is very efficient. They removed our garbage disposal and rerouted our line since we didn’t want it replaced. Prompt and courteous service.
I am a pretty handy guy but when I couldn't clear the kitchen and laundry room pipe blockage with a manual snake we called a professional. We called on a Sunday, typically we would wait but due to them not charging a fee for a quote and the fact they came out within 4 hours of my call was in itself impressive. They sent a text with the details and photo of the plumber ahead of them arriving which we liked. John was a professional from start to finish, he explained everything clearly and we ended up have the job done. He ran a motorized drain snake and solved the issue quickly without fuss and at a price we though was very reasonable. Would definitely recommend them to anyone.
Julie O'Connor
a year ago
Betty Collinsworth
a year ago
David Decker
7 months ago
luann bryant
5 months ago
TJ did a great job getting me unclogged and up and running again!!!!! Always great service from Fast Flow
Leonard Preston
a year ago
As always very pleased. Tech was knowledgable and percise in his work. Small drip but returning to fix.
Used Fast Flow for a waterline to the icemaker. Allen was amazing, best customer service I have had, very friendly. Highly recommend.
Recommend them highly. Bill came out and was professional, got the job done quickly at a good price. I will be using Fast Flow for all plumbing needs in the future.
Had a unique problem. They responded very quickly diagnosed it and fixed it with a vary fair price. Will use them again. Highly recommended.
ButrKup POWERS
a year ago
Cody came to my home in a very timely manner and was very professional I enjoyed meeting and working with him. The price is a little steep for me at the moment but I hope that I can work them in the future to get the things done that I need to have done in my home
Excellent service by thomas massey
Dee Dee Jackson
a year ago
Great experience. TJ was wonderful and didn't leave until he took care of things for me. I will definitely use FastFlow again!;Thank you TJ and the same day service to help me!
They were extreme quick to respond and was able to sent someone out within 2 hours to install a water heater. Service was quick and reliable.
Emily Fortney Chamorro
a year ago
Alan Newkirk
8 months ago
Punctual courteous and professional!!
Joe, Andy and Zach did a tremendous job of being persistent until they got my stubborn clog that two other plumbers could not get! Not only that, Joe tightened a wobbly toilet he discovered during the process!! Highly recommend (and I never fill out these surveys, but it was warranted)!
They were on time and very friendly & professional. The completed the work quickly & explained everything they did. They replaced everything that was moved to complete the install & was very respectful of my home, property and my time. I would definitely recommend Fast Flow to anyone needing any type of plumbing work. And also, all of the administrative workers that I worked with on the phone & through emails or texts were also extremely friendly, helpful & went out of their way to make sure to help me with my appointment schedule. That was really appreciated!
Steve Parrish
2 years ago
Angela Rodgers
a week ago
#1 in my book! Always fantastic!
William Johnson
2 years ago
We live in a 61 year-old home and our old Orangeburg sewer line started to collapse causing a sewage backup in the house. I called Fast Flow and TJ was there in pretty short order with a snake and diagnostic equipment to figure out why the sewer wasn't draining. His snake wouldn't pass through the entire line and his inspection camera showed exactly what the problem was. No snake was going to open that pipe back up so the sewer main had to be replaced. They brought in their equipment and opened up two places in the yard, one near the back of the house and another at the utility cleanout. Their equipment slid in a new seamless pipe from the house to the main. They then cleaned the iron sewer main coming from the house , inserted a double-walled liner with epoxy injected between the walls of the liner, inserted it into the old iron sewer pipe, then an air bladder was inserted and compressed air formed the new pipe into place and held it there until until the epoxy had cured.
The communications from their office was great, TJ, Joe and the rest of the crew really knew their stuff, were very well equipped, and were knowledgeable, fast, effective and efficient workers. In two days we had a new sewer line and the only sign they were ever here was where they dressed, seeded and put straw on the two places where they had to dig to the pipe.
I'm very impressed and happy with Fast Flow's efficient service and can recommend them without any reservations!
Dalton and his co worker were excellent. Very knowledgeable with their job and very kind people. We will highly recommend Fast Flow to our friends and family. They got in and got it done. Thank you. Prices were very reasonable.
Mike L. explained the repairs clearly and went above and beyond performing the job. Highly recommend.
Just had a quote so haven't had work done yet but the technician TJ was very knowledgeable and personable. He explained everything he was looking for and gave me all the information I could need. I will be continuing to use this company for my future plumbing needs.
Vrushali Angadi
a year ago
This is a wonderful establishment of some of the best professionals we have interacted with. We were in a bind over the weekend with leaking sewage pipes. The team at Fast Flow responded rapidly and prioritized our job sensing the urgency of the situation. Joe, the lead plumber was extremely thorough and systematic in his evaluation. He kept us informed and was reassuring every step of the way. Although it was a complex job, Joe and Don (and their apprentice, Jared) were persistent and timely, and did not abandon us until the problem was fixed.
Once again, don't look too far for plumbing services...these guys are the best. They are professional, polite and hard workers. They clearly take customer service seriously, and the whole team starting with their front-desk person, Jen to all on-site members were genuinely nice and gave us the feeling that they were invested in our problem; and they certainly delivered.
Gail Dannelly
5 years ago
Very pleased with these young men and the services they provided. Excellent knowledge, respectful, courteous and reasonable plumbing services. Don and Allen do an excellent job. I highly recommend this company for all your plumbing issues.
C.Ethel Carter-Darboe
4 months ago
Carl Wagoner
8 months ago
I was in a bind in that I discovered my spigot was leaking and I was headed to CA in 4 days, it had to be fixed before I left. I called Fast flow at 10am by 1:20pm they arrived and it was fixed in an efficient manner. The plumber, Michael, was courteous, prompt, and effective. Fast Flow will now be my 'first call.'
John Phillips
2 years ago
Great job by Bill, Tyler and TJ with figuring out our sewer drainage issue. Worked til it was done! Great communication!
Michelle Ligon
3 weeks ago
I had a great experience with Fast Flow Plumbing. My technician, Nate, was courteous and efficient. I am very satisfied with the installation of my toilet. I highly recommend Fast Flow Plumbing.
I called because we had several drains that were backing up in our shop and bathrooms. Dalton came out with another gentleman and figured out at we actually had a bad drain line. Very professional and very knowledgeable. Will definitely be recommending them to everyone I know.
Stanley & Beth Spradlin
a year ago
J. E. Thompson
3 months ago
TJ was extremely polite and professional, he diagnosed and fixed the problem within 2 hrs.
Jennifer Bosten
a month ago
M&G Thomerson
4 years ago
Great job
Alex and Alex's son AKA Joe were amazing. They helped us out alot. Would definitely recommend them for anyone that has any plumbing problems.
He told us what we needed to do and he would be happy to fix it if we wanted him to. He was on time and very friendly would use him anytime 😊
Kyle Pelphrey
4 years ago
Had a great experience with Fast Flow Plumbing from beginning to end. Sarah was very professional and courteous on the phone and offered a wide availability to have our problem looked at. Kevin Fletcher was our technician and he was on time, professional, and courteous. Our problem didn't need quick action and he did not try to sell us services we didn't need. I will definitely use them again in the future and would recommend them to anyone.
Tanya Dickerson
a year ago
Victoria “Raisondetrexx”
4 years ago
my husband and I bought a house and sadly found out after moving in that one of our toilets leaked into the basement when flushing it. We called Fast Flow Plumbing and they sent John F. out to have a look. He confirmed the problem we suspected with it, the wax seal. The price was very reasonable and he did such a quick and great job! If we ever have a plumbing problem in the future, we're definitely calling Fast Flow Plumbing again!
Melissa Williams
3 years ago
Daniel from Fast Flow is our hero!
Less than three weeks after buying our house we had a clog that was. not. budging.
I tried everything Google & the guy at the hardware store suggested. It was a weekend, and every plumber I called wanted over $300 just to come out...
...until I called Fast Flow! No extra charges for nights & weekends!
Daniel came out on Sunday afternoon - he was super friendly, very knowledgeable, polite. He offered advice about some smaller things around the house, thoroughly looked over things & made very appreciated suggestions for things I should consider in future.
AND THEN - Daniel fixed it. It wasn’t easy, it wasn’t pretty, but he was committed to getting us out of this mess. And he did. HE SURE DID!!!
My home is older & will definitely require future plumbing work. Without a doubt, I will be calling Fast Flow & requesting Daniel.
Bonita Sheets
3 years ago
Matt did Excellent work! I’m So grateful and Glad that I called fast flow!
Jacob Ferrington
3 months ago
Journeyman was communicative, professional, fair, and pleasant. He deserves commendation. We’ve used Fast Flow for years, and they always earn my respect. I have a high standard and usually write poor reviews, too, so read this with the weight of it being praise from a skeptic.
Cody Shaw came to my house promptly after receiving my call and fixed the issue with my plumbing almost instantly. He explained what the problem was to the point that even someone who has no knowledge of anything with plumbing like myself could understand. 100% recommend asking for him when looking for help with any plumbing issue.
Joe and Tyler did a great job, very friendly, got everything done quickly, i have absolutely no complaints and will definitely call them again if we have anymore problems in the future
Jeff and co-workers were absolutely the best people to deal with. Very friendly and motivated to assure I was satisfied with the job!!! I am sorry that I can’t remember the other two names but I will definitely refer this company. I also understand this is a family run business, if they are not family then you have found diamonds in the rough.
Whatever there normal pay,,, They deserve a good raise because it’s people like them that makes your company shine !!!!!!!
Suzy Carnahan
4 months ago
I really appreciate Alex: he took a lot of time to explain the job to me that he would write up in the estimate; he was patient and flexible with work time when the city required a few weeks to process paper work for my reimbursement; when he arrived with a partner to do the job, he showed me exactly how everything would work and left things in perfect order.
Thank you so much!
Elaine Cook
To the owner of the business thank you for your quick response. I have had my wife call and make an appointment and we appreciate your quick response. Hopefully we can do business with you after our estimate visit. Thanks
These folks are skilled, professional, flexible, and inventive. They were able to solve complex installation problems in thoughtful, efficient, and money-saving ways. Andy and his team have my highest recommendation
Mike came out and fixed a simple leak in my kitchen sink and we are so happy with this service that we are absolutely going to call them again! Highly recommended!
Wanda Mullins
a month ago
Vonnie Johnson
a year ago
TJ Tudor was very pleasant and professional to work with. He explained thoroughly the work he was doing, stated the cost before he began the work, and made sure the work was completed and satisfactory.
Nice guys. Showed up right on time. Bit pricey for a couple of rather simple jobs but hey I' m no plumber so I give them the benefit of the doubt.
Alex and Travon were very pleasant and professional. They got the job done quickly and was very entertaining. Spuders and all.
Cody Shaw was an excellent and extremely professional person who represented his profession and employer well.
He performed his duties with care and respect for our residence.
I would highly recommend him to neighbored, and other friends.
Thanks for a job well done.
Colleen Pollard
2 weeks ago
Great crew, they came out quickly and diagnosed our problem then got right to fixing it! Highly recommend this company!
Kimberly Wilcher
a year ago
Austin was very professional. He did a good job and he was very quick and efficient
Brandon Maddix
4 years ago
Dalton came to our house to estimate the installation of an emergency shutoff valve for some gas lines in our fireplace. He was a huge help in answering questions while he was performing his estimate!
karen schwetschenau
a year ago
BaymontInn Harrodsburg
a year ago
The plumber that arrived was Joe and he did an amazing job, he was very kind, professional, and he had a great personality. He fixed our busted pipe in no time flat, if we have any other issues he is definitely who were gonna call. Thanks Joe and Fast Flow Plumbing!
Brandy Gibson
2 years ago
Our water heater went out but they were super fast, super responsive and very professional! They didn't make a mess, they cleaned up anything they did and were in and out! I honestly thought we were going to spend an arm and a leg on the service fee and the water heater combined but- NOPE! I RECOMMEND FAST FLOW 100%%%% They were great! Thank you guys so much!
This is the third time I have used Fast Flow and every time I am well satisfied with their work. They are quick to respond to calls, are thorough with their work, are always respectful toward me and my property, and clean up well after themselves - always a major plus in my book! They are also very good about telling me about other issues they may see in other areas while they are working on the particular thing I have called them about. Altogether, just a great company that I will always call first!
Tara Starwalt
2 months ago
Our serviceman was friendly and professional, did excellent work, and didn’t crank up the cost for any reason.
Janet Skjerven
3 months ago
Bill is thorough and commuicates the possible solutions well, making sure to point out any risks. He also reported a possible air conditioning issue which I appreciated! Thanks, Bill! Also, thumbs up to Marissa. She is always able to find a time for my appointments that suit my schedule!
Matt brashear was my tech he done a great job
Cheryl Tingle
3 weeks ago
Marissa was very helpful in setting up the service call, and Dakota was timely and professional when completing the work. Both are polite and approachable. Thank you for all of your help!
Jake Van Winkle
3 months ago
Very friendly staff, very communicative, will be saving there number. They will be my firsts call in the future.
Allen Fitzpatrick was amazing. He was prompt and got the job done at a fair price! We couldn’t be more thankful!
Douglas Adams
4 months ago
Paid extra so they wouldn't have to dig up my yard and they had to dig it up anyway and they haven't done anything to fix the hole in my yard I am vet unhappy with them the plumbers where great but them fixing my yard they didn't do
Laurie Gibbs
11 months ago
Peter Stephens
3 years ago
To start the young man that came by was nice. And appeared to know what he was doing. However he did not wear a mask and or gloves.
I provided themthe and the hand sanitizer. In 45 minutes or less I was charged $149.95. I was told to call if any problems. I did...! They said they would be out in on Friday. On Monday I gave them a call. They said they would be out on Friday between 1-3. At 4pm stillnstill phone call and no show. Nothing! I am out $149.95 still with no answer.
I still haven't had my quate yet
Michael was very knowledgeable and nice
Excellent service. No extra cost for weekend work. We are very happy with the service from FAST FLOW PLUMBING. A+ operation!
I called Fast Flow, and T.J.Tudor their Operations Manager responded immediately.
Technicians Joe, Quintano, and Mookie worked hard to excavate nearly 100 feet of water line, and replace it within 48 hours to restore service to two buildings I manage!
Great job Fast Flow!
My leak was in the kitchen sink of my restaurant.The office scheduled my appointment for first thing the next morning. Matt was there on time and fixed the leak in short order. Iv used Fast Flow at this business and at my rental property and received the same great service each time.They are a professional company that provides the best of service. I recommend to call them first.
Victoria Cooper
7 months ago
William Pinalto
4 months ago
I called after 5pm on Thanksgiving eve when I noticed my hot water tank leaking. We received timely response at every step of the repair process and had a new tank installed that evening. The technician was very nice and did a great job. I highly recommend this company. I don’t think any other company would have gone above and beyond during a holiday to fix a hot water tank. I am very appreciative.
Kaila Michalke
a year ago
Cody Shaw was professional, honest about pricing, and respectful of our space-going as far as to ask what cleaners we preferred to use and offering to clean the job site before leaving. We are so grateful to have our tub draining again! Especially since Apex Plumbing had told us we'd need total pipe replacement. Fast Flow texts you a picture and credentials of your plumber so you know who to expect.
We were able to schedule the appointment and replace our water heater within the same day. Very courteous employees, Michael was very thorough and polite. Great experience.
charles ledford
a year ago
I received a call from Fast Flow 30 min prior to their arrival. Mr. Tudor arrived on time and helped us with our problem.
Nicola Fleming
3 years ago
Joe did a wonderful job with fixing our water leak. He was courteous, helpful and very friendly. He gave us valuable advice about other plumbing issues in our home. I would definitely recommend fast flow and we will definitely ask for Joe again.
jeffrey Hidecker
a year ago
Omni Pro-Clean
11 months ago
Thanks for the quick response time. Technician was knowledgeable, friendly and explained everything to us.
David Nisbet
11 months ago
Alex was very professional and knew his trade. Very good at explaining what was happening, what he was gonna do, and what I could expect. Highly Recommend!!
Judith Craft
2 months ago
Matt was the service provider and he did a great job explaining to me the different pipes and what to do in case of a flood or a leak.
He flushed out my water heater and was extremely professional.
Matt was the service provider and he did a great job explaining to me the different pipes and what to do in case of a flood or a leak.
He flushed out my water heater and was extremely professional.
The pricing was definitely high. No pricing for this service is definitely, the highest of all the plumbing companies I called. But I chose this company because their response was so immediate and that was very helpful to me.
Michele Anderson
a year ago
Need a plumber? Highly recommend this company. Even got a call back afterwards to check if we were satisfied. Great customer service.
Janie Weatherford
a year ago
Cody and Z were quick, professional and corrected my problem completely!
The don't know what the doing call them many times don't fix issues and give me wrong exam
Joe Roberts was the best plumber I have ever dealt with. He was very hard working and really didn’t stop until the water heat was installed. Great experience with Joe and Fast Flow.
Joe and Allen came with Fast flow Plumbing. We had a drain that had problems with roots. It clogged up about every year and we had to rent a rotorooter to unclog it. The problem was drain pipe that was NOT properly done several years ago. They took out the old pipe and replaced it with your perma lined pipe.The filled the trench and tamped the dirt down. It looks just like it did before they dug.
B Chatterton (Elizabeth and David)
3 years ago
Danny and Scotty were here and had the issue resolved within an hour of me calling. They wore covers on their shoes when walking through the house. Polite, helpful. Good experience, competitive pricing.
Cody did great work helping us with a jammed disposal and a leaky toilet. He was here right on time, friendly, and professional. Highly recommend!
Charlie Samaan
a year ago
Matthew Adams
a month ago
Joe was super knowledgeable and professional!
Todd “Muffy” Muffin
a year ago
Joe did an excellent job! He was very professional knowledgeable and very friendly. I will recommend this company to anyone in need of great service or repairs. Thank you so much for being understanding and caring!
kennedy Boateng
2 years ago
They responded to my request VERY FAST, communicated very well, I will definitely hire them when I'm ready financially for the project. Thanks
I called Fast Flow before 6am on a Saturday Morning, as our Sewer Pump that pushes all of our homes' waste water up to the county's sewer line was malfunctioning. I had a call back with an appointment time set before 7am ! They actually had a cancellation, prior to my scheduled appointment and called to ask if they could come early ! The owners son came and did the work himself, was very professional, quoted us a price on the spot after investigating the issue, and after we promptly ok'd his work, he got going and we had our issue resolved by around 1 PM !
I have never had to use a plumber's services before today's experience and i can say that I would work with the folks at Fast Flow again if i need work done in the future !
Harold Jewell
2 years ago
Great guys! Quick and efficient.
Very polite and informative.Very respectful and friendly. Came to fix the water heater and ended up fixing all leaks in the house. 2 showers a sink and a toilet. Boy my water bill should be great from now on. Thanks Guys!!
Heather Johnson
3 years ago
Matt did a great job I will call him and they pluming cop back any time.
Austin helped me figure out what was going on with a leak under my house. Very professional. If you need immediate help and right answers, call and ask for him.
First of all I am a plumber reviewing this company about my experience working with them. I have a client that we have been working for and at the tail end of the job we discovered a cracked sewer pipe as it was entering the building. This is to be a Restraunt and they were preparing to open soon, so instead of busting up the floor in the dining room, I had remembered a commercial I had heard stating that Fast Flow could run an epoxy type liner into their existing line. I called and the office was pleasant in setting up an appointment quickly. From there TJ met me at the location to discuss the options in which my customer was able to make the decision that worked best for them. I was impressed that TJ was able to answer all my questions because this was new to me and I am naturally interested in the process of doing this service. The decision was made by the owner of the restaurant and Fast Flow was very willing to notify me of when the work would be done so that I could be there to watch. At the time of the appointment I met Joe. He was the lead man on the crew. He is much younger than myself, but very confident in his abilities and in the service he provides. This is important in all aspects of our field. They were on time, did the job exactly they way they had explained and were easy to work with another plumber to complete the job. I will definitely refer this company for more jobs like this. At first glance you may think it’s expensive, but when you see that the alternative of busting up concrete and having to put back flooring/cabinets, it actually is more affordable. Anyway thanks for a job well done!
My garbage disposal was not functioning due to broken glass so Michael pulled out some shards of glass and said it was draining now, but he recommended new garbage disposal. He was here about 15 min and said it would be about $260 for what he just did (diagnose and pull out a little glass) or if I wanted him to install disposal is would be $500 even. The garbage disposal installed by him cost about $100. Honestly, seems like a really high labor cost to me… but I also wanted it done. I haven’t needed to pay a plumber before so I didn’t know what to expect. Overall he was very friendly and professional.
Robert von der Osten
10 months ago
The Flow Fast crew were on time, efficient, and courteous. They explained everything clearly. They gave me an honest evaluation of our outside line and didn’t push for another job. And when the job was easier than anticipated, they charged me less than the estimate.
Lana Mitchell
8 months ago
My tech was Johnny. He came to repair a leaky water heater. He promptly arrived for the job. I found him to be friendly and very knowledgeable and efficient at diagnosing and repairing my water heater. I would highly recommend Johnny.
Hannah Parsley
5 years ago
Super fast and polite! My husband and I just bought our first house so we didn’t know what to do. Allen walked us through what was going on and was a huge help! Thank you!
Ward Wagenseller
5 months ago
Beautiful Byrd
3 months ago
Amazing customer service and professionalism, received a diagnostics and quote. Once given the go ahead fixed issue very quickly and thoroughly.
Brittany McKenzie
2 years ago
Great price and service!! Highly recommend!!
Linda Breyfogle
3 months ago
They were professional and gave us a lot of details with our problem. They were very friendly and helpful. Definitely would recommend to others.
I never write reviews but these guys deserve one, im opening an business and needed 3 sinks put in I wasted 3 weeks on another plumber, after 3 weeks I looked on online and just started calling people thats when i got ahold of Christina at Fast Flow, she was so sweet and kind it made me want to business with them, as soon as i hung up the phone i got a confirmation text, she had me a plumber out within a day his name was Joe and he was awesome, he came in with his ipad had me a quote on the spot 3 days later I had plumbing!!! I had some walls to build when I was done I gave her a call she was on point once again, I now have pretty sinks in place, they have went above and beyond to help me out! Even for extra work they never change the price on you, and if they tell you a time they'll be there, Christina is my new alarm clock, truly an awesome company, an truly awesome people i feel like i need to buy them a drink!!!
The young men Zac and Ethan were very nice. Went to work. Prepared and worked quick and were gentlemen. I won't ever want anyone else. Thank you
I needed there help for our yoilet and scheduled an appointment for today and they called me saying they voted be there earlier and I was so thankfully cause no yo many businesses do that, they are soooooooooo great and I will co tinge to use them for future needs to our homes.
Special thank you to Daniel and Scotty! They were professional and friendly! I’m so thankful for them for finding a solution to our problem. I will never go anywhere else!
Melanie Martin
3 years ago
Mike Gardner was fantastic! Worked on my elderly parents sloooooow drain and installed a new faucet for them! He was professional, patient, punctual and thorough. 5 stars!!!
Polite and knowledgeable. We had a bad clog and thought we might have to cut into the drain but Alex kept trying and got it cleared. Shared tips for keeping drain clean.
Wax Pack Briefcase
2 years ago
Horrible experience call Daunhauer for sure... Don't even fool with these people took them four hours to clear my main drain didn't have the proper tools. They also attempt to lead you into thinking you need more done than is needed if I was more naive I would have been coerced into believing I needed a new clean out beware...
They unclogged a nasty grease clog in the kitchen sink. In the process of unclogging it, a pipe was cracked, and they fixed that too. I would highly recommend.
Matthew Andrews
a year ago
Plumbers are expensive, just how it is. Fast Flow is the most affordable option we found that still does quality work.
Had them replace our entire sewer line when we moved into a new house and they were helpful and understanding with the financing and did a great job. Even helped with a few small things for free. Just had them replace our basement sump pump and replace some of the piping. Technician was great and the job was done within 45 minutes.
We plan to only use Fast Flow for our plumbing needs.
This was the worst company I have ever delt with. They have supervisors that comes out and quote the jobs. Then they send someone that doesn't understand simple plumbing concepts. The owner refuses to speak to you and the people that you schedule with are rude and incompetent. The work is very poor quality. This company will make an appointment and no one will show up, no call nothing. BEWARE!!
Cody came to give us an estimate on repairs for our septic tank. He showed up early and was very pleasant to deal with. I highly recommend Cody and the Fast Flow team for your plumbing issues. We have been using Fast Flow for the past year. They have always been upfront on pricing and honest on repairs that needed to be done. Thank you Cody for helping us out on this stressful issue we have been dealing with.
Sammi-lou Leslie
4 years ago
They are polite and respectful. It was a large project and the work was done thouroughly. Dalton was great with working with our insurance adjuster and being available for questions. Our only issue was punctuality and lack of communication when workers would be delayed.
Tracey Hornsby
a year ago
Stephen Turner
a year ago
James was prompt for our after hours repair and took care of us in no time. Was recommended to us and we will continue to recommend FAST FLOW.
They are professional, come to fix my garage disposal fast. And told me what to do when it happen again. I recommend it. Joe Redmond really do good job.
Charlie Cummings
3 years ago
Alex was fast and on-time, professional and got our sink fixed like new.
Stephen Hyatt
a month ago
Mitch came out earlier than expected and was able to empty our tank and get our water flowing again.
Polite, efficient and VERY prompt.
Would recommend this company to ANYONE!
FOLLOW UP - turned out issue was FAR greater than full tank (required lots of new pipe and digging) and FastFlow worked TIRELESSLY to get it fixed. They sent several WELL qualified folks (TJ, Bill, Zach and one other guy - sorry dude, forgot your name, but you were awesome) that got me flowing again.
Took longer than expected due to unavoidable issues, but the price and quality was the same.
Need an Honest plumber? CALL Fast Flow!
Zach was great to work with, he had my problem fixed quickly and he was diligent to clean up any mess made during the process. I would recommend!
Hannah Catlett
a year ago
Fast Flow Plumbing has a forever customer now! I will continue to use their services for any plumbing issues, especially since they're open on the weekends where all of our plumbing issues seems to happen! James Weaver was our technician and he was amazing! Super friendly, knowledgeable, and very respectful of your property. He's very patient as well, we live in an old 1850s home so our pipes aren't easy to work with, but he got the job done and we are back to having water!
CHADDY RAY CHRISTIAN
a year ago
Caleb Wright
4 months ago
Dustin and Andy were professional, knowledgeable, and thorough. They went over and above and helped us realize some things we need to do coming up.
Honest family own business. Job was completed on a timely manner for a reasonable price. Will use again in the future if any other problems occur.
Katy Sparks
10 months ago
We got a quote on the replacement and installation of our water heater. They worked quickly to gather the information for the estimate and delivered our quote, giving us our options.
Carol Schroeder
2 years ago
I cannot say enough good things about my experience with this company. I was able to make the appointment for a plugged toilet online, they immediately contacted me and had someone out. Our problem was much larger than a plugged toilet. They took the time to diagnose the complex issue, build parts at the Warehouse and come back and install them in a timely manner. It works great and I am incredibly grateful! As the problem was larger than the toilet and difficult to figure out they immediately sent a supervisor that day, TJ figured it out and had Joe and Tyler bring out the new sump pump and install it. All of them were extremely professional and actually cared that we were pleased with our service. They will be the only plumbers we use in the future!
Jim Haubenreich
10 months ago
The kitchen drain line was 65 years old and leaking under the slab. Our plumber recommended we call FastFlow, which we did. They trenched and installed across the basement floor over 40 feet of new drain pipe and replaced most of the waste stack. Every single person we met was delightful. Jobs this big have occasional set backs but together we worked through every one of them. It was truly a WIN/WIN experience. The end result exceeded our expectations. We recommend them without hesitation.
We received four different quotes for whole house plumbing. All quotes were close in cost. We chose Fast Flow due to reviews and the great rapport we had with the owner and tech on the initial visit. They were upfront about issues that could possibly arise once the drywall came down but assured us all work would stop and they would consult us if costs may exceed the initial quote. Thankfully there were no surprises in the walls or under the slab.
We received texts daily with the names and picture of the techs so we would know who to expect that day. Allen and Tyler were on site daily and they were always willing to answer all questions I had. They were very professional, kind and considerate. They even completed the job sooner than expected.
We have had numerous contractors come to our house over the years for this long term renovation and Fast Flow has been the only contractors we have been 100% happy with. Before the project started and we narrowed it down to two plumbers, our insurance asked for additional information directly from the plumbers and Fast Flow obliged, no questions asked. The other plumbers (I see there vans all over Lex) were annoyed and asked if insurance can just call them because they didn't want to waste time writing a detailed summary. We obviously didn't go with that plumber.
We would recommend Fast Flow to anyone and already plan to have them back when we start phase II of our bath and kitchen renovation. Thank you to the office staff for being so kind and helpful and to Allen and Tyler for doing a great job!!!
R & B Ministries
a year ago
Very professional and great service.
Logan Shelburne
3 years ago
In stalled and plumbed a utility sink in our garage.
Have not performed service yet
They provided great customer service and good quality work. Both TJ and Joe were very knowledgeable and fixed my plumbing issues quickly. I highly recommend this company.
They came in assessed the situation and solved the problem. Great job!
Ashley Cornett
4 years ago
Dalton Yazell is amazing. He came in and corrected our first plumbers mess up after we found we needed a completely new water line. The first company did further damage. Dalton and his team were so kind and prompt. His team worked hard til the job was done. I would recommend them to anyone. He truly is here to help others and make things smoother!!
Awesome communication, caring description of issue. Felt completely informed and comfortable with the work and the gentlemen on the job!
Good work. Reasonable prices. Came out on the weekend with no extra charge.
The technician was very well mannered and professional. He explained rates and procedures in advance and gave us the opportunity to ask any questions. He corrected the problem we were having in a timely manner. I was very pleased and will definitely call this company again whenever I need a plumber. Thanks
T.J was very professional,explained everything in advance. Job well done . Cleaned up afterwards.
Very Very dog friendly. Good to his word on time arrival
Rachel McKeehan
8 months ago
SAVE YOUR MONEY! ESTIMATES ARE NOT FREE, contrary to their advertising!
My gray line is clogged. I called & asked if they were in my town. I was told yes. I asked if estimates are free. I was told yes. They said they would be here next day between 2 & 4pm. Tech arrived at 9:45am, asked what the problem was.
I explained clogged line further than my snake could reach (18ft). He said he would use his. It was a 25 ft auger & didn’t resolve the clog. He then dug a hole in my yard & wrote up a “suitable repair” quote for $1750 and a “proper leach system replacement” for $4000. He then gave me a bill for diagnosis of $194.95 ($25 fuel charge since he wasn’t local & $169.95 diagnosis). I told him that I thought estimates are free. He said he couldn’t provide an estimate before diagnosing. He called dispatch & said they could have him back the next day and none of my $195 charges could be applied to the cost of repair.
He was gone by 10:45am.
Calling me 2 times in 15 minutes doesn't qualify as attempting to reach you several times. The hour that the tech was here included me explaining the situation and him writing up & explaining both estimates & calling dispatch, as well as digging & entering the crawl space. The amount of digging done by him was one spot approximately 2'x2' & 8 inches deep and he didn't even bother to cover the hole back. I sure hope that didn't take an hour.
As far as how long it took to post my review was thoughtfulness. I was angry for a long time & wanted my review to lack emotion (unlike your reply on Google).
I asked all questions needed & received answers while your guy was here, so why would I attempt further contact before reviewing your service? If I had called beforehand, would the answers have changed?
Darlene Thacker
2 weeks ago
We bought this farm house a year ago and it needed lines replaced and about a week ago we had a septic line blockage that was unblocked quickly and professionally done. This company has taken care of all our plumbing issues and with a friendly service always. I sure had plenty of questions that was answered and taken care of above and beyond. Thank you Fast Flow for not overcharging us and helping us with our newly purchased home. We feel secure knowing you are just a phone call away.
We had clay pipes come loose, and a bad clog backing up our whole house. The services were all quick and helpful at diagnosing and fixing the problem.
Patrick Kirby
3 years ago
Fast and friendly!
richard gilchrist
2 years ago
My service man Dean was awsome explained what was going on and fixed the problem no problems once again amazing service Dean will use you guys again hope I don't have to but if I do
Nicholas Mitchum
3 years ago
These guys did a great job! They were friendly, on time and reasonably priced. Will certainly use them again.
Ver quick response to my questions. Offered to come out quickly.
Allen is incredible:he knows what he is doing! I was left with no water after countertop installation, called up this company and they came next morning!! Nothing but good things to say!!
Excellent customer service and communication. Extremely satisfied and cost was less than I expected.
Tammy Isaacs
8 months ago
Have to come back .....to see what's going on
Staff was very friendly and professional. Quality work. They went out of there way to get my problem resolved the day I called.
repo “repofolk” folk
5 years ago
The folks here did a wonderful job for me on a whole house pipe replacement. Beat all quotes and got job done in just a little over a day!! Will definitely use them again!!
Great technician, saved me some money
Jamie Montague
11 months ago
Very pleased with Fast Flow. Our water heater went kaput suddenly one night and was leaking water down onto our first floor. Johnny tracked down a new water heater for us at 11 p.m., came out to the house to install it, figured out and fixed the source of the leak, and made sure to check, double-check, correct and tweak everything before he left. Will definitely recommend to others!
Bill was very professional at his job. He was prompt and knowledgeable. He, also, was pleasant to converse with. I will be glad to have him come back if necessary.
Great, fast & professional service. Alex was delightful to work with. Will use in the future.
Bill Upchurch
4 years ago
John Ferguson was outstanding. He is a fantastic member of your team.
Chris Bowman
9 months ago
I highly recommend this company! From the receptionist to the technician that made the house call, they were very kind and professional. We had a sewer emergency and they were onsite within a few hours of our call. The technician, TJ, was very knowledgeable and kept us informed and educated as he assessed our problem. He provided expert guidance and was genuinely concerned about getting our repair done as soon as possible. If you are ever in an emergency situation and need prompt response and expert analysis, I would call Fast Flow! They are true professionals that you can trust.
Laura Parente-Comsa
3 years ago
Matt and Allen were wonderful. Allen helped us with our dryer and provided great advice for our kitchen. He called Matt, and Matt came right over and did all the work we needed. He was fantastic and did a great job. We would use them again.
Tyler Farrell
8 months ago
Carolyn Madson
3 years ago
Allen was professional and clear about everything. Great value, will use again. Thank you!
They did an exceptional job on replacing two toilets and a hot water heater. Very professional and reasonable. I will do business with them again.
Charles Ferrell
a year ago
Overall my technician was knowledgeable, professional and patient. I was very satisfied with the service.
Glenda Lewis
11 months ago
Friendly and professional. Good work!
Dwarn Carver, Jr.
a year ago
Not sure if we’re going to go with this company yet. However based on the responsiveness and professionalism they have shown in coming out to give us an estimate, as well as the technician’s knowledge base, we will likely be doing business with them in the near future.
Elizabeth Burton
a year ago
Johnny at Fast Flow was an amazing plumber/technician who arrived on time and performed the needed service efficiently. He did all he could do to find an heirloom ring my mother had dropped in the sink. We appreciated his quick work and kindness.
Carla Barreiro
a year ago
They had to jack hammer up our basement floor, replace our floor drains, replace our stack, and replace the clean out to our sewer outside our house. Joe and Nathan were extremely helpful and polite. They gave us great information about sewers and floor drains. They were on time and did the job in about 3 days. The price charged for the job was fair and a great value. Any more plumbing projects we have, we will be using this company again. They also replaced our drain to our bath tub about 6 months ago and did a great job on that too. I recommended them to friends and family. I highly recommend using this company for any plumbing needs.
Kendra Justice
3 weeks ago
BILL is the BEST plumber I've ever met! He's personable, knowledgeable, and honorable. He knew exactly what was wrong and how to fix it. He was very honest about my situation and helped me decide on a solution that fit my budget. I will use Fast Flow from now on for my plumbing needs. They know how to find good professionals!
John Mcdonald
5 months ago
The technician Michael was polite, knowledgable and kept us up to date with progress on the job. He did excellent work. We would will use Fast Flow Plumbing again.
I employed Fast Flow on the recommendation of another satisfied customer — two other plumbers had failed to fix what Fast Flow was able to diagnose and correct for her. TJ diagnosed the issues in my home and patiently explained the work needed. Alex was the foreman. He and his crew were timely, worked until after 6pm each day, kept me informed, cleaned up, and left me a functioning bathroom each day during the extensive replacement of my sewer lines. I was very satisfied with the work and highly recommend this company.
Great service and very professional. I would recommend to any family member or friend. Excellent communication throughout the entire process.
TJ came out and successfully diagnosed my issue with my main water line leak. The three individuals pictured below were friendly, knowledge, and efficient.
Joe, Chandler, and Dawson are all excellent representatives for your company!
Regina Breyer
3 months ago
Michael was very knowledgeable about what he was doing. Would highly recommend him and this business.
Tori Clinkenbeard
2 years ago
I had an emergency repair that was needed. Fast Flow worked with me to make sure the situation was taken care of the same day. They even came an hour earlier than forecasted and we're in and out in less than 20 minutes. The teams customer service was first rate and I'll definitely use them in the future.
Josh Fitz-Gerald
a year ago
Joe Roberts was punctual, professional and humored all my questions with a smile. A+ service. Would use again if I have need for a plumber again. Get this man a raise!
Alex Caldwell did an excellent job! Came out on a Saturday afternoon to fix my bath faucet, price was very affordable and quoted up front. He was very nice and polite, so glad I found this company and would highly recommend to anyone!
Stephanie Presley
2 years ago
Great service, technician was helpful and knowledgeable. Great communication from dispatch regarding scheduling and appointment updates.
Jason Branham
3 years ago
Really boils down to integrity. Made an appointment for a diagnosis and estimate. Technician was prompt, courteous, provided an estimate to solve the problem for $181. Scheduled another appointment for the next day to complete the service. Then came the bait and switch, stated he made a mistake and forgot the business changed pricing, then quoted $292 for the same service that was originally diagnosed and quoted. Add to the fact this was a college age female that he attempted to take advantage of. I contacted the business giving them an opportunity to make it right. A person who represented themselves as a manager called and after discussing stated they would get with their supervisor and call me back. They never called.
Appreciate the reply however I did call and ask for you. Your people also verified the appointment with the tech under my daughters name. I also left my phone number which your “manager’ TJ called and we discussed. Pleas don’t try and discredit real customers.
Mykayla Gillen
4 years ago
I want to thank Fast Flow Plumbing and Dalton.
Fast Flow Plumbing sent Dalton to the house to give an estimate on a plumbing job in our bathrooms.
My heart filled with warmth and eyes full of happy tears, with the estimate saying Merry Christmas. This Company shows how they care for people around our area by giving a helping hand when needed. My mom is in bad health. This act of kindness just warms my heart. May God watch over each and every one of you.
-Thank you and Merry Christmas
I can’t believe one person George Weddington has the knowledge of plumbing like he does. George is a young man but has the experience of someone that has been doing plumbing for 40 years. He has a wonderful personality, honest man and a hard worker. Fast flow is a lucky company to have someone like this working for them. I am a lucky person to meet George Weddington. I would recommend Fast Flow to anyone because of George.
India Mitchell
2 years ago
We have continued to have the same issue with our jetted tub constantly leaking. Each time, we had a different plumber come to supposedly fix the problem and a few weeks to a month or so later the problem started again. When contacting our rental company on the problem they reached out to fast flow plumbing and in which the company sent Joe out to fix the leak. When Joe saw the leak and accessed the issue, he automatically knew exactly the problem once he took the nozzle apart. Joe got the correct part that was needed for the faucet and replaced it. He also double checked the faucet once fixed to make sure it wasn’t going to leak again. I can say he was very professional, on time and was very respectful. He took his time to properly replace and not rush. This is by far the best plumbing company thank you Joe !
Brooke Wheatley
a year ago
Wonderful staff and service! Fixed our clogged toilet in less than an hour on a holiday, absolutely fantastic!
Highly recommend Austin Morris. He was efficient, professional and even educated us on how to fix certain issues in the future.
We just bought a house and somewhere between the inspection and taking ownership the master bathroom drains got slowed down a bit. We called in on a weekend, they were polite and fast to get us scheduled to have someone come clean the drains for us. When the tech got here he noted he would need to remove the toilet to snake the line properly. We had been wanting to change the toilet out, so we asked if we could do that since it was removing the old one anyway.
They pivoted, got us a quote for a new toilet and a few hours later a new tech was there with the new toilet, cleared the lines, and installed the new toilet.
Super fast, friendly, and professional service.
Gerald B Thompson
3 months ago
Installed a sink in our garage, with hot and cold water inflows and drain. Thoroughly professional and competent. Very customer-oriented. Great job!
Sharon Johnson
4 months ago
Excellent Service!!
Beast & Bella Nation
a year ago
Scott Wallace
3 years ago
Called on a Sunday afternoon because of a clogged toilet that needed replacing. Two techs (Dan and Scotty) came and gave us a more than fair quote on 3 major repairs we'd been putting off (New hot water heater, new toilet, and new kitchen faucet) so we ended up doing all 3 because we got such a steep discount. We are thrilled with the courtesy, the work, and the cleanliness! Our new products work perfectly so far and we will definitely be calling them in the future for work on our other 2 bathrooms!
Chrissy Conley
3 years ago
Technician was very professional & polite. Will definitely refer them to my friends & family.
Ronald shouse
2 years ago
Matt did a nice and efficient job fixing a balky toilet. Thanks Matt!
Dennis Emanuel
a month ago
Bill fixed a leak in my bathtub. He was on time, clean, and professional. This is the best plumbing service company I’ve had. Thank you guys! I highly recommend! Also, the price is super reasonable.
Byron Thornton
a year ago
Shirley Jackson
2 months ago
Polite professional in and out. In a timely manner
1st class treatment from start to finish. Renee was so helpful getting us scheduled quickly. Matt did a terrific job in a timely manner. 10/10 would use them again.
Did a great job. Never have written a review before but Kevin was awesome so I figured I’d write one. He finished the job quick and was very professional. Cheapest estimate I had received from other plumbers as well. I will only use this company going forward.
Update: October 13, 2021 we had our sewer line (from outside of house to street)replaced due to severe damage from wear and tear. Fast Flow Plumbing was available and very prompt in responding. Very professional and friendly. While this replacement was needed, it wasn't the initial problem that caused the damage. As we are now told, after requesting them to return to our home because sewage back up was still happening, our sewer liner in our basement needs replaced, (another$6k after just spending almost 10k). Fast forward to today, November 20th. We just had Fast Flow back out to back-fill our yard since it was left a muddy mess, currently we have two white poles sticking up out of the yard after weeks of begging them to come complete the job. No seed or hay layed (yes, that was in the agreement) in hopes to at least have grass growth this coming spring. With all of that said, I would recommend this company for emergency reasons solely on the response rate and friendliness of the team.
Been getting questions for updates on this issue. Will try to do before the end of the week with pics.
If I could give them 10 stars I would! T.J came to unclog a sewer drain that another plumbing company had failed at. He showed up on time and was incredibly knowledgeable and professional. It was an unruly clog and took probably longer than he expected but he was so patient and you could tell he really valued his work and that he was going to get the job done correctly.
The difference I noticed with Fast Flow is they showed up with the right tools needed for the job. The camera that they have allowed us to see that the clog was indeed gone. They also offer advanced sleeving technology that they are going to be able to redo our sewer drain lines without tearing up our whole entire yard. I can’t wait to have them do this and would highly recommend calling them for any of your plumbing needs.
Fast Flow were responsive and came right away to solve our problem! They used updated and professional equipment to determine we needed more work and came the very next day. Allen was kind, clear in explaining and did a great job!
Cynthia Warren
7 months ago
Got estimate. Plumber was extremely nice and informative.
Scott Johnson
11 months ago
The plumber was professional, polite and thorough
Heather Reilly
3 years ago
Excellent job, very quick but thorough.
Matt was a very courteous young man and knew exactly what he was doing to take care of our issue. I would always ask for him in the future.
Michael Snapp
3 years ago
They fixed my sewer but destroyed my yard and won't come fix it.
Our main drain was clogged on a Sunday evening and we thought we were in trouble and would not be able to get a plumber until Monday. Fast Flow had a plumber to us within an hour. Austin Morris was professional and knowledgeable and just a really nice young man. He fixed the problem quickly. Definitely recommend Fast Flow.
Mary Blacketer
3 years ago
Joe, Alan, Patrice and Daniel did a great job. Thanks!
Friendly from the beginning.... making the appointment through completing the job, professional and thorough. Kevin is my Go To instead of Liquid Plumber.
Jeff Anderson
3 months ago
TJ was extremely professional and responsive.
Patricia Shraberg
3 years ago
just had a toilet replaced by Mike, Scott, and Zac. They were efficient and job well done. Pat
Amanda Valdivieso
3 years ago
Our hot water heater had a large leak in it and I contacted Fast Flow to schedule an appointment. Their receptionists were very responsive and friendly and worked with me to get a technician to our house. Our technician that came out was very professional and quick and was able to diagnose the issue, give me a reasonable quote and fix it quickly. IN addition, they are a very modern organization that uses email/text to update and remind you about your appointment and when your technician is about to arrive, they send you a text with that person's picture and a summary of their experience in the industry. VERY professional - highly recommend.
Jay Claywell
7 months ago
I originally gave them 5 stars, showed up after a brutal storm and diagnosed my problem but didn't have the parts to fix it. Schedule back to actually fix the problem. Wait in the 2 hour window for them to show up, wait 20 minutes after, still no show. Call and ask why no updates and no technician and they tell me the technician is only 20 minutes late and that he's finishing up a job that's 30 minutes away. So at best 50 minutes late. I understand things don't always go as planned, but a phone call to say you might be late would be nice because we are all busy and all can't afford to waste 3 hours of our life waiting for someone to show up. Won't use again
Samantha Mahoney
7 months ago
They came immediately and located the issue!
Markus Ritchie
4 years ago
Cody was up front with repair and I will be doing business with fast flow again in the near future.
The technician, Austin, was very knowledgeable, professional, and quick. Bonus points for being able to come out on a Sunday. I would gladly have Austin work on our plumbing again.
Had plumbing issues after hours and Fast Flow came straight out to fix the problem. Thank you Cody and the Fast Flow team for the awesome customer service!
Stephanie Haddix
2 years ago
I am very pleased with the repairs and service provided. Andy went over and above to make sure everything worked!
Angela Herrera
2 years ago
This is the second time we’ve used Fast Flow. The first time was for a big job replacing a lot of plumbing under the house. This time was a small job, but both times we’ve had great experiences. Very friendly service, both when calling and when the plumber came out. He was very prompt to arrive, professional, and super nice.
Michael Martin
6 hours ago
A unusual faucet leak did not involve typical o-ring or washer replacement but needed a new stem valve assembly which luckily turned out to be in stock at Lowe's. Michael persisted throughout the extended process--very friendly, thoughtful and professional!!
judy braudis
8 months ago
Gas line leak. Fast service. Expertly done.
Amanda Huffman
a year ago
Katie Henderson
5 years ago
Reliable, affordable, punctual and provided great service. By far the best plumbing service I have ever dealt with. Highly recommended!
Ralph Anderson
a year ago
Pamela Phillips
5 months ago
Was so happy with my service I called in an had water heater problem so my guy was Zach very professional an kind him an Ethan came out an fixed that problem but I had more issues that I had been dealing with old tub that didn’t want to drain so Zach discussed my issues an what all needed to be fixed had to replace ole rust pipe that had been leaking an worked on my tub got it took care of then I had a drip underneath laboratory so needs replaced so he will return with new piece an Finnish uo. Very happy with my service Zach worked very hard my house is over 70 yrs old but with Zach knowledgeable of knowing how to fix all my issues. So glad that I called this Company the receptionist was very helpful with everything an can’t say enough good things about Zack an his helper Ethan with getting my issues fixed. Thank you. I highly recommend this Company ..
I have used FFP on several occasion as a new home owner. They helped unclog a drain, helped replace a broken water heater and helped change out our main water shut off valve. Each time I have been extremely pleased with their profession attitude, fast scheduling times, friendly technicians and fair pricing. It is hard to find a plumbing company you can trust to not take advantage of you or bait and switch you with quotes/products.
The ONLY reason I am giving 4 instead of 5 stars is the appointment time delays. They usually give you a 2 hour time window for when their tech will arrive. So, as an average working person I have to take action to be able to leave work and be at home during this time. Each time however they have called saying the tech would be later than expected, often 2+ hours. This last time my appointment was supposed to be at 10-12 but the tech didn't arrive until 6:30 PM. This can really make things difficult with asking time off from work.
I still love this company and will stick with them because the pros outweigh the cons! Highly recommend
Kathrine Statham
a year ago
Very professional service provided!! The technician, James, was courteous and even brought shoes covers with him. He did a fantastic job explaining everything he did. They got me in the same week and sent text updates letting me know who would come out. Will definitely be using them again! Added plus: they service Mt Vernon.
Marcia Chipley
a year ago
So nice and did an awesome job and explained everything thing which is a plus. Highly recommend!!!
nabil alshaikh
a year ago
I recommend Fastflow Plumbing services to all for their professionalism, upfront pricing and the quick response for the job. I give them 5 stars.
did a perfect job and gave us perfect advice. thank you so much. will be calling again if we need anything else.
Ashley Pritchett
3 years ago
Daniel Rowe and Scotty Helton were just Great! Sometimes plumbing issues can put you in a sour mood but when this team of guys showed up I knew it was okay. Not only did they fix my immediate need they also fixed a tub in my home that had been out of commission for several years. I SHOULDA CALLED THEM SOONER!!! Thank You Fast Flow Plumbing for getting me Flowing Fast!!!!!
Highly recommend Fast Flow Plumbing. A professional, well qualified plumbing business that were able to diagnose our sewer problems, quickly take care of the initial problems, and then provide solutions that will eliminate further issues. All the employees were friendly, respectful and most importantly optimistic! Our home was built in 1896 and along with its charm comes with a 80+ year sewer system. We can't thank them enough, the job was expensive, due to the repair of collapsed pipe and the lining of an existing cast iron pipe with the new technology, but we value the very hard work that the men on the job performed.
Update: Fast Flow are the best! Excellent work earlier in the summer, but after some ground settlement caused the sewer to not flow properly, the company came back and detected the issue and took care of it! Highly recommend this company, they do go above and beyond!
Andy and his crew were very professional and was very pleased to have him explain in detail what they were doing and the problem ! Thank you so much for all your efforts and knowledge!!
Austin and his helper came to fix cracked sewer pipes under our house and the pipe coming from under the house. They were very professional, did the work in a timely manner and left our yard looking like it was before they dug it up.
We will use them in need be in the future and will recommend them to friends and family.
Our technician was great…he was very conscientious and did an excellent job. He also installed a bidet my wife had ordered - this was a first for him, but he figured it all out easily.
He is an excellent representative of your company.
Janien Bingham
3 years ago
Billy Newsome
3 weeks ago
Very Professional, on time
jordan payne
5 months ago
Second time using Fastflow for repairs. They are first rate. Always come on time or early and do a thorough, professional job. Will continue to do business with them.
Only plumbing business that answered their phone after hours on a Friday. Dispatched someone quickly. Bill tried fixing the issue by snaking the drain but was unable to get it unclogged. It was 9pm by that time and Bill said the sewer line would need to be dug up to get to the clog. He left and Austin came out Saturday. Found my backflow preventer was bad and that was what was causing the clog. Got my house functioning again. Austin came back on Sunday to actually replace the backflow preventer. Now it is Sunday afternoon and my drains are all working well. I am a happy homeowner. Would recommend Fast Flow plumbing.
Sylvia Gross
10 months ago
Rachel Epperson
a year ago
If you need a plumber, we HIGHLY recommend these guys! They have worked tirelessly for 4 days at our home, and even on the weekend. They showed up on time, were very professional, and just all around nice guys. We had a disaster at our home, and they've done an outstanding job and saved us a boat load of money over the local competition. ⭐⭐⭐⭐⭐
Angelique Everett
a year ago
I had a wonderful experience with Fast Flow and with service technician Cody Shaw. On the morning of appointment, I received an email and a text reminder of the appointment which included the picture and name of the service technician. i initially called them to fix two of my 10-year-old builder grade toilets. I was advised that the inside mechanism of both toilets would need to be rebuilt. Based on the cost information to rebuild, I felt it would be more efficient to replace the two toilets. Cody went well beyond what was necessary to complete the job. He gave advice on which toilets would be the highest quality at a reasonable cost. He then followed me to Lowes and loaded the toilets on the truck and returned to my house to install the toilets in an efficient manner. I would highly recommend this company and Cody for their professional manner, price, and willingness to go beyond. Thank you Fast Flow
Very responsive and professional.
Chanda Reivitt
a year ago
The first time we had fast flow come out we had two different issues. The first issue was fixed fine, the second issue they had to come back and refix. Alex and Blake were the ones that came out the second time and fixed it literally in minutes. They did an awesome job and Jen in the office also did great listening to our problem and solving the situation. Thank you again to Jen, Alex, and Blake!
Stephen Jones
5 months ago
The technician, TJ, was extremely friendly and helpful. Great guy!
Robert Biggin
7 months ago
Alex and Tim came out and replaced my waterline to the house. Absolutely did a remarkable job. Was back out a couple of days after job was completed to level the effected area. Highly recommend.
Johnny was very professional and kind. I am looking forward to working with him and Fast Flow to get things moving along with this property. Not contracted yet, but nobody else is even in the running. Fast Flow came right out and Johnny is getting me the estimates I need. Thanks!
------------------------------------------------------UPDATE----------------------------------
I called and asked for Johnny Noble to come out again, Jen got me all set up, crew showed up right on time and the work is all done. Could not ask for a more professional and pleasant experience. I'm so appreciative. Will recommend and will call again when the need arises. Super company.
Mike was very nice and not satisfied until he got it right. Very cold working conditions, but he prevailed in the end. The clean out was 6-8” down in concrete with black plastic drain tile around it. It had not been accessed since the Bldg was built in 1987. Well done!
Marianne Kindler
2 years ago
John R is the service professional who came. He found the problem quickly, repaired it and also advised me on another issue. He also fixed my reverse osmosis under sink water filter by thinking of details/possibilities that other technicians did not think of. He listens well, answers questions clearly without impatience. I will definitely use this service again and request him.
Missy Browning
3 years ago
Michael Gardner was our tech. His service was professional and friendly. Fast work done in a clean manner. I would highly recommend Fast Flow to others.
William Ramey
2 months ago
Matt installed a new water heater for us and did a great job. He showed up on time, answered any questions that we had and was very professional with his job. Will call Fast Flow plumbing again when needed. 👍
Alethea Watts
3 months ago
Love this business it's the best
Took care of numerous plumbing issues. Very well satisfied with Fast Flow services.
We had to call the plumber out tonight. Dalton for Fast Flow came and told us what the problem was. He was friendly and willing to tell us what was needed and the steps we need to take. He was upfront about what was needed. I will call Fast Flow and ask for Dalton when i need my plumbing fixed. Thank you Dalton
Zach and Scotty did great!! Saved Thanksgiving!!
Kimberly Maggard
8 months ago
Joe from Fast Flow Plumbing showed up right on time in a thunderstorm, I mean raining sheets! Assessed my slab foundation leak within 15 minutes. After discussing options and giving me a quote on site for the repair, he began chipping my foundation where he suspected the leak was. Once found, almost exactly where he thought (within a foot!). He cut out the damaged section and soldered in new copper pipe. I was blown away with the same day service, quality of work and no-nonsense explanation of services before they're done. I will be using Fast Flow, specifically Joe if I can for any and all my future plumbing needs.
PAMELA SHEARER
3 months ago
Very courteous, knowledgeable and fixed our backed up bathtub drainage issue. No more showers with dirty water around our ankles.
Pamela Gwen Keller
3 years ago
Sally Mulcare
3 months ago
Jane McClure (Writer-Jane)
a year ago
$5800 is a lot of money but the sewer pipe from our property line under the street to the sewer main was leaking and clogged with tree roots. We had no drainage and our city (Brodhead, KY) said it was our responsibility, however they said, we couldn't dig up the street. Fast Flow lined the pipe without having to dig it up. Thanks guys.
I called early this morning, in a daze and panic, because despite my best efforts, I could not for the life of me get my toilet flow to work. My sink in both the bathroom and kitchen were holding water instead of draining. I was near tears as I spent the majority of my morning calling plumber after plumber, all of them saying they didn't service my area until Jen from Fast Flow. She managed to schedule me a same day appointment only in a few hours and now, I have waived goodbye to Bill, the plumber who made me cry tears of relief and joy. He showed up earlier than expected, almost immediately seemed to assess the situation and had it fixed in the blink of an eye. Despite COVID and my clogged drains, he helped me to see what was going on as he was doing his job and explained to me step by step the process as he was fixing the problem. He had it fixed in a snap, no more than ten minutes went by and water was flowing steadily out and the drains were not clogged anymore! Not only that, but the price was exceptionally fair. He even took the time to allow me to address other areas of concern and took pictures to save time on a future appointment that I am already looking forward to. If you have a plumbing issue, I highly recommend Fast Flow Plumbing, they get the job done, in a timely manner, and for a fair price.
Justin Davis
3 months ago
Fast Flow Plumbing took on a fairly large out job for me. TJ came out and was professional and informative. Joe and Andy did the work and despite running into a few problems were able to have the job done very timely and professionally. Would certainly use this company again and recommend for any plumbing job.
Courtney Thomas
3 years ago
We recently moved into our new home and 4 days after moving in, we had a new homeowner's nightmare of a plumbing issue. A good friend recommended Fast Flow Plumbing, and I was astonished at how quickly they arrived (within 2 of my call)! Gary Crump was awesome from the minute he got here. They ended up replacing all of the sewage lines under the house and all the way to the city clean out in my back yard. They re-routed the lines out of my crawlspace so we could keep our living room extension and screened porch intact (the lines ran under those rooms which were built on a slab). The entire crew (Gary, TJ, owner Don, and others I didn't catch a name for) were all very professional, very kind, and very knowledgeable. They worked quickly to properly solve our issue and we were up and running within 24 hours or so. We highly recommend Fast Flow Plumbing to anyone looking for quality, professional, timely service. Thanks Fast Flow! :)
Alan was right on time. He was very knowledgeable and gave us a quick quote. He finished the job without a gliche and was professional and friendly. We will recommend him to others.
abigail Monti
a month ago
Fast flow Plumbing has done an awesome job I had called a different plumber first and after they're slow get back I called Fast Flow Plumbing they were punctual polite always answer the phone we're already working on the job by the time the first people got back to me. IF you want good work you had to pay a good price but not unreasonable( they were actually cheaper than the first company that tried to give me a quote on a job that was already being worked by Fast Flow the first company was so slow to respond) you must understand jobs don't always go the way you plan and sometimes your appointment gets pushed back that seems to be in any trade you don't really know how it's going to go to you get there so you must be understanding in that department but that's any company
Michael Woolums
4 years ago
Allen and Chad were very professional. They found and fixed my leak very fast. The next time I need a plumber I'm asking for those guys.
Faster than expected, good work ethics displayed, REALLY expensive however quality isn’t cheap.
Shanda Mitchell
4 years ago
We had a leak in our bathroom late on Tuesday night. Dalton showed up and was very knowledgeable about our problem. He was very nice and showed that he wanted to fix our problem. The job was a little to big to do in the middle the night. He stopped the leak temporarily until somebody could come the next morning to finish the job.
They did a great job of reclining our sewer line and replacing a sump pump with minimum disruption
Bryan Sifford
4 years ago
What started as what we thought was a main line clog turned into a full main sewer line replacement and a main water line replacement. Our cement basement had to be jackhammered up and our yard dug up to replace all the pipe. Also in the process any remaining cast iron in the basement was replaced with pvc pipe. Dalton Yazell and his crew worked around the clock to complete this job quickly for us. He was very knowledgeable in his field and explained everything so my wife and I understood everything being done. We are above grateful for this company coming out on a weekend to assess the problem and start the following Monday. We will recommend fast flow to anyone who has plumbing issues as they are been reliable and polite.
Cody and Z were on time, professional, and efficient with the repair of my bathroom sink shut off valves.
The guy’s with Fast Flow did a great job with my preventative drain clean maintenance. Will definitely use again.
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